BT (British Telecom) Outage Report in Carshalton, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Carshalton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Carshalton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Croydon, London, Fulham, Feltham, Lewisham, City of Westminster, Holborn, Southwark, Mitcham, Notting Hill Gate, Ealing, Barking, Islington, Paddington and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Croydon |
Wi-fi | |
| London |
TV | |
| Fulham |
Wi-fi | |
| Feltham |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Carshalton, England
Latest outage, problems and issue reports in Carshalton and nearby locations:
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antonio
(@antoniofrank82) reported
from
Brentford, England
I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢
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Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
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Mutsa Magadah 🏴🇿🇼🇧🇷
(@Mutsa8) reported
from
Camden Town, England
@StoolFootball @btsport @btsportfootball thinking anybody gives a flying **** what Peter Walton thinks
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk any news on when the Brixton BT outage is going to be dealt with?
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Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Worcester Park, England
@DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there
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Emma Hands
(@Em_Hands) reported
from
Twickenham, England
@bt_uk atrocious service once more - NO INTERNET, NO LANDLINE & NO MOBILE for 7 DAYS. Every day an engineer is promised - due yesterday, due today now TUESDAY apparently. 🤬😡😤 #CustomerServiceFail
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Al Sarpong
(@albsar1970) reported
from
Kensington, England
Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport
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Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
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Skye Nicolson
(@skyebnic) reported
from
Addington, England
Kicked off right before the fight starts?? You gotta be kidding me @btsport 🥲 worst 20 quid I’ve ever spent 🙈
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk I understand it’s in the whole area so that’s not much use is it? A fault of a few hours is one thing… this will be 10 days of outage in central London.
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk So what am I supposed to do in the meantime? I’ve got a whole weekend of work planned, I pay for the top service & this is rubbish .. my office is closed… nothing is working, not the telephone or broadband … nothing
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@bt_uk @holland_tom I’ve been given the same text … I spoke to a BT customer person who said it would be back on at 16:00. It’s not back on..
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J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
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Ingrid Marsh
(@IngridMarsh_) reported
from
Lambeth, England
@bt_uk I've been on the phone with your consultant for nearly an hour trying to submit a complaint. I've stressed on no less than ten occasions that I wish to do so. He has tried to sell me other packages and have put me on hold FOUR times. Still no luck! Please urgently advise.
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Nat 💕
(@Silcox777) reported
from
Worcester Park, England
@bt_uk getting very irritated with your constant chasers about me returning my BT TV kit, I sent it back weeks ago. Check your postal tracking service. If you think you are going to charge me for not returning it then you are mistaken.
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Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
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Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
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Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
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Christiana 🕷Activist Lawyer
(@BrixtonBobbyBob) reported
from
Lambeth, England
@nattynats1 @bt_uk Yes that’s what I’ve had… If they know the fault will be fixed by 2 Feb, why can’t they fix it now?
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Jai Mistry
(@j_dip) reported
from
Hounslow, England
@bt_uk I have had no internet for the last 2 hours it went offline this morning and came back now it’s nonexistent. Please help!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Couldwell
(@Couldwe11) reported
@bt_uk I'm moving home and your customer care team is trying to tell me I have to sign a new contract for 12 months or I have to pay to get out of my existing contract...
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Rob
(@Vess_R) reported
@MoneySavingExp Our @bt_uk broadband renewal quote was £8 or 25% more. In the letter the same deal was offered as new customer/actively change for £2 less than what we were currently paying its a joke. You have to waste time on hold waiting to talk to someone otherwise automatically pay more.
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🌺Ayyes🍇
(@Ayyes__) reported
@bt_uk ayyo my internet is been down for 15 hours. Any solution soon ? Thanks
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Ged
(@gedspears) reported
@SeniorsDarts @btsport @PhilTaylor keep seeing BBC tweets but i never saw that they were having it, looked at the prog guide and was never there
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Geraint Davies
(@grdavies01) reported
@BTCare @bt_uk Hi I am getting a third party router and have been asked for the VLAN ID. Also If the network type is PPPOE, if so i need a name and password to use when configuring the router please
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Elizabeth Booth
(@RussianGymnast) reported
@bt_uk Thanks David. I have sent other messages on this account now so it seems to be something in the body of the text. I am going to try typing it all in again on my laptop and see if that will fix the problem. Xx
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mcleanie🏴🏴🏴
(@newxpaul1964) reported
@bt_uk Maybe you should concentrate on actually doing what you are supposed to.I moved house yesterday on the basis that my service would be connected because I have a heart monitor which needs broadband. Didn’t turn up. Next stop, papers and MP.
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Gino Ginelli
(@z3r0h0p31) reported
What is the record for being on hold to @bt_uk @brg? Up to 35 minutes now, as they don't let you cancel services online. I remind you this is a communications and online media company.
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The Sports Deck
(@TheSportsDeck1) reported
Getting my fix of @FA_NFS on @btsport
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K
(@Kimster1985) reported
@bt_uk Is there an email address to send complaint to ? Does not work online at all been trying for weeks