BT (British Telecom) Outage Report in Carshalton, Greater London, England
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The latest reports from users having issues in Carshalton come from postal codes SM5.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Carshalton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Carshalton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Tower Hamlets, Islington, Wandsworth, City of Westminster, Croydon, Lewisham, Ealing, Streatham, Bermondsey, Hounslow, Paddington, Balham, Poplar and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
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| Tower Hamlets |
Internet | |
| Islington |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Carshalton, England
Latest outage, problems and issue reports in Carshalton and nearby locations:
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Mark O'Callaghan
(@EventOCallaghan) reported
from
Camberwell, England
@bt_uk live chat customer service Where and how
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Rob Holley
(@robholley) reported
from
Camberwell, England
@ladyjazmana That’s what I’m doing with BT. Was so tired of the slow speeds/no Internet and paying £55 for the privilege plus a land line (??) and BTSport (!!)
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk Yes, I’m still awaiting a connection team after another fail appointment with no communication!
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Chloe Rose
(@chloe_rose812) reported
from
Kensington, England
@bt_uk The issue isn’t yet sorted, I was told yesterday it should be sorted by 23:59 tonight
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Maddy Goes Mad
(@Maddygoesmad) reported
from
Poplar, England
@bt_uk is there a problem with WiFi? I can’t connect. Tried trouble shooting but nothing other than a solid orange light.
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Andy Gaffey
(@andy_gaffey) reported
from
Lambeth, England
@bt_uk Hey BT I was in the middle of work tonight at around 1230am and lost my broadband connection. Went through troubleshooting. Restarted my router and now have solid orange light. Status page says you are working on the network. Was this planned maintenance? I live in SW16
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James
(@jimflit) reported
from
Wandsworth, England
@bt_uk I moved house a week ago and my broadband still isn’t up and running. 4 phone calls to the helpdesk (4:30 hrs in total waiting time) and a no show from an engineer. Please HELP.
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Shoulder Doctor
(@ShoulderDocUK) reported
from
Bromley, England
@bt_uk Only three times. No offer of compensation. No confirmation of resolution
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Sonja McLaughlan
(@Sonjamclaughlan) reported
from
Richmond, England
@paullewismoney @MartinSLewis Mum charged by @BTCare for BT tv which she’s never had. Have taken over £700 since 2013. Raised complaint but promised call back hasn’t happened. Have chased but still haven’t heard back. Small claims court to pursue money?
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Jon Edwards
(@Jon_Edwards_) reported
from
Bromley, England
Congratulations to @bt_uk for providing THE worst customer experience ever. Meant to be connected today, complete shambles. Unhelpful customer service, blatant lies, refusal to resolve issue and refusal to let me speak to a manager. Great start!!
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Richard Small
(@letter_presser) reported
from
Richmond, England
@bt_uk hello! Got flashing purple and orange lights despite broadband working fine about 2 hours ago. Any faults in KT1 4AS? Help?
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James Martin Charlton
(@jmc_fire) reported
from
Stratford, England
.@BTCare I’m having a lot of trouble with my MyBT account- it won’t let me reset password; I’m in despair going around in circles.
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
@bt_uk I’ve been assured that someone will be over tomorrow morning for installation and will be speaking to someone the day after to resolve the arsing issues.
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sarvar mojgani
(@gains_guru) reported
from
Bromley, England
@bt_uk cancelled on us twice without notice after we notified you of our moving date. Terrible service for those they consider loyal customers. Will go to Ofcom as service not provided and impossible to contact someone to speak with.
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Barry French
(@Barry2103) reported
from
Richmond, England
@bt_uk Where can I get support regarding a BT email account? Emails receiving, but not sending.
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Anne Ayres
(@kingswoodranger) reported
from
Lower Kingswood, England
@btsport @DavidGinola @DavidGinola96 #bosman just watched your documentary on catch up. What a great piece of journalism. As David sums up, how can this man have been totally abandoned by those who benefited from all he sacrificed and no one has attempted 2 help him?Shame on them
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@BTSportBoxing @btsport please please please turn off the ridiculous ten second loop of crowd murmur on the boxing. It’s ruining the coverage. It’s not working. Turn it off #DuboisJoyce
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
Peter Crouch doesn’t know that CHO had a bad injury then...some pundit ehhhh 🙄 #RENCHE #btsport
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JPaulG 🐼 😷
(@JPaulG) reported
from
Wandsworth, England
@bt_uk WiFi signal in SW15 keeps dropping. Is there a major issue in SW London area?
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Big L 🏳️🌈
(@bunjlessball) reported
from
Bromley, England
I am beyond shocked at how @bt_uk have handled my internet installation. I’ve never experienced such incompetency and I’m disgusted
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mobo
(@Mobo9_) reported
@bt_uk why is my BT down it says LOS is red on my openreach box on the wall??
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Jonathan Harris
(@lardconcepts) reported
@That_Welsh_Git @bt_uk Ah! That is EXACTLY the problem I was having. I have partially worked round it by installing the Cloudflare Warp app which tunnels stuff like a VPN. I also found that chaning my DNS for both v4 and v6 to 1.1.1.1 has massively reduced DNS errors, but there's still some problems
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M 💙💛💙💛💙💛
(@M_in_the_city__) reported
@bt_uk everytime my mum calls she is made promises that are not kept, engineers do not show up and staff seem to be unable to help despite her repeated calls and her age. This is not an acceptable way to treat a customer of over 4 decades to leave her like this
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Wolf 🏴
(@That_Welsh_Git) reported
@lardconcepts @bt_uk I set up a VPN on an server to keep going for now but Should not have to make a work around also what about other people who don't know how to work around or think a site/service is gone etc
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Mystic Alfonse
(@rebekalord) reported
@bt_uk Over the phone I was offered a good deal. I asked for it in writing as I struggle taking in information over the phone. But my request was denied because the deal may run out! But surely you could say that in writing? You need to support disabled customers better!
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Neil Young
(@NeilYtheprinter) reported
@bt_uk Wasted 2 1/2 hours of my time on Saturday not resolving an issue. Closed my complaint against my instructions. Opened another one and have been silent now for 36 hours. #itsgoodtotalk #terrible
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Graham Kavanagh
(@GrahamKavanagh7) reported
@Grandmamavis I will hold BT to that, next time they mess me around. Failing service, blaming my apple computer equipment and closing my complaints. My case now lies with the Exeter office, Whom rang me two days ago. They started to take notice. @bt_uk
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Joanna Wilson
(@Joanna_Wilson) reported
@bt_uk You tick the box for responding to the customer but there’s nothing much else you can do. BT’s changes make things less convenient & possibly dangerous for the less tech savvy customer & those who have bad reception. I think Mitchell’s column made that point pretty well already
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Jessica Arrowsmith
(@JessicaArrowsm5) reported
@bt_uk you allowed another provider to take my internet mistakenly, waited 3 weeks under the promise it would be fixed. Your solution now…FIND ANOTHER INTERNET PROVIDER?! What an absolute joke!!!!!!
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Laura-Jane
(@thelittlestloz) reported
@bt_uk we’re in a holiday cottage, so as we’re not the account holders there’s very little we can do to fix issue, but would be useful to know if island or cottage issue! Thanks