BT (British Telecom)

BT (British Telecom) Outage Report in Carshalton, Greater London, England

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The latest reports from users having issues in Carshalton come from postal codes SM5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Carshalton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Carshalton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Carshalton, Greater London, England 04/24/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Carshalton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Tower Hamlets, London, Paddington, Camden Town, Kingston upon Thames, Fulham, City of Westminster, Croydon, Ealing, Islington, Bermondsey, Holborn, Carshalton, Southwark and Catford.

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City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomLondon Wi-fi
United KingdomPaddington Internet
United KingdomCamden Town Internet
United KingdomTower Hamlets Internet
United KingdomKingston upon Thames Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Carshalton, England

Latest outage, problems and issue reports in Carshalton and nearby locations:

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • gmac7000 Gavin McLelland (@gmac7000) reported from Merton, England

    @bt_uk - internet down in SM4. Any update on the problem?

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • AzzyChill Jobless Azzy (@AzzyChill) reported from Richmond, England

    So the @bt_uk BT WiFi plot thickens. Reset the password, can login to the app but now can't login directly via captive portal in the browser. What auth are they running over there!?

  • 8twisden Michael Way (@8twisden) reported from Camden Town, England

    @SallyGimson @virginmedia @bt_uk BT not bad and v easy to contact

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @GaryLineker @btsport *well - sorry for bad grammar as my CSE English was downgraded back in the 80s

  • SherminAaliYoga Shermin A Ali (@SherminAaliYoga) reported from Merton, England

    @bt_uk is there an issue in the SW20 area? Broadband not being picked up on our laptops since yesterday so unable to work! Mobiles ok but can’t work on my mobile!

  • Barry2103 Barry French (@Barry2103) reported from Richmond, England

    @bt_uk @BBCWatchdog And now you’ve cut us off again! You phone me to say you’re cutting off the line and to push 1 and hang up.

  • fackjossey Foss (@fackjossey) reported from Lambeth, England

    Oops just saw the bio for BTCare 🌝 @bt_uk could you possibly help with the above? 🙏🏻

  • stephen11shaw Stephen Shaw (@stephen11shaw) reported from Richmond, England

    @btsport Cmon guys - please get your audio issues sorted for CL - can excuse OBS out of your control but not tonight’s studio problems. Hopefully all will be sorted tomorrow for #FCBFCB

  • Simon_Colvin simon colvin (@Simon_Colvin) reported from Islington, England

    @bt_uk Definately don’t agree. All businesses have had their challenges and have had to respond as they could. Customers have been understanding as should have been. I’ve been waiting five weeks for broadband and still not sorted. Worst customer service ever even after complaint logged.

  • emilyraylondon Emily Ray (@emilyraylondon) reported from London, England

    @bt_uk Hi! It has been sorted for us now thanks. We managed to get through to someone by phone. We are having internet issues with you on a near weekly basis so I'm sure it wont be long before we have to get back in touch with you unfortunately! @LuckyWaster

  • willjashley Will Ashley (@willjashley) reported from Camberwell, England

    @bt_uk have had no broadband for 2 days, told it’s a network outage and will be fixed by 12 today... still no internet.. when’s it going to be resolved ?!

  • Judiky Judith (@Judiky) reported from Brentford, England

    @bt_uk guys, no internet in NW105AH all day. Any help?

  • MissCarliJay Miss Carli Jay (@MissCarliJay) reported from West Molesey, England

    @bt_uk @bt_uk that is not helpful at all, it’s not recognising my home phone number from you!! Can you just tell me if I#beaodband is down in KT postcode at all??? 😤😤😤😤😤

  • OllieGeale Ollie Geale (@OllieGeale) reported from London, England

    @themikedoug @btsport @AFL Brilliant! Sorry I missed this mate. Let me know how I can help!!

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @BenGilby1 @btsport He has the worst haircut too.

  • KaraWillow Kara Godfrey (@KaraWillow) reported from Lambeth, England

    @bt_uk we have now been without internet for a week and just had the rudest customer service advisor essentially say there was nothing you can do. This is appalling service, what do you suggest we do?

  • OllieGeale Ollie Geale (@OllieGeale) reported from Camberwell, England

    @benlewismedia @btsport I've never met a man to rely so heavily on an Interview Wing 🤣

  • GByford75 Gayle (@GByford75) reported from Merton, England

    @bt_uk hi, i have noticed that the line between my house and the telegraph pole in the street has come off and my line has been tied around the pole. Who can help with this? Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Gerry_McGregor Gerry McGregor 💙 (@Gerry_McGregor) reported

    @bt_uk I think that has fixed the problem. Thanks

  • apl63 michael jones (@apl63) reported

    @Glen_WHU64 @talkSPORT I know. coverage on btsport is ok. but when you need to listen and cant watch. talksport coverage is awful. it should just be with tms. no finances involved. tms is a national institution.

  • greenpasifica Sarah Selby (@greenpasifica) reported

    @bt_uk why am I still without a reliable connection AFTER 7 MONTHS?? Yesterday (March 10th) you text me saying engineer coming March 8th!!! WFH is extremely difficult, worst customer service!!! What’s going on??

  • ihalliwell Iain Halliwell 💙 (@ihalliwell) reported

    @bt_uk Just wanted to be treated the same as a new customer , which I thought you had to do, only deals on offer to me are £65 , where as new customers are able to get new deals around the £39 mark.

  • nwwilson Norman Wilson (@nwwilson) reported

    @johnmallison @btsport He is awful

  • RobertHussey2 Robert Hussey (@RobertHussey2) reported

    @paullewismoney @bt_uk With phone scams if some one rings you and says it's your bank kill the call if it's security you ring your bank customer service on your mobile phone as the crook hasn't gone there sill there ask to be put through to security and ask if they rang you and what for.

  • brokenotbeat ᴄᴏʟᴇᴍᴀɴ (@brokenotbeat) reported

    @bt_uk you are a bunch of useless *****. You make promises that yo never deliver (20mbps, BT/EE mobile) . Nothing delivers. You total lying *****.

  • robinssuk1989 scott (@robinssuk1989) reported

    @virginmedia @virginhelp How can I leave your service as @bt_uk are offering a better price and service!

  • owenvoke Owen Voke (@owenvoke) reported

    Media service apps that don't have quick sign in functionality and make you type an email and password via TV remote are 😡😤 @channel4 @btsport @SkySports I'm looking at you... 😐 Please just add the simple functionality of a short code account pair system for authentication.

  • fifiaffi121 ❄️ (@fifiaffi121) reported

    BT is taking me and our business as a joke. For two weeks now they have been making mistakes upon mistakes and I have suffered a loss due to my telephone being offline @bt_uk All the advisors have been telling me different things because they’re unable to fix the mess they made