BT (British Telecom) Outage Report in Charlton, Greater London, England
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The latest reports from users having issues in Charlton come from postal codes SE7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Charlton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Charlton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Lee, Upminster, Poplar, Holborn, Hackney, Enfield Town, Dagenham, Bermondsey, Islington, Stratford, City of Westminster, Southwark, Croydon and Thamesmead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| London |
Wi-fi | |
| Lee |
Internet | |
| London |
Internet | |
| Upminster |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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peter
(@peter33266430) reported
from
Kensington, England
@bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless
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MISS OLUBUNMI
(@adekoya_k) reported
from
London, England
@bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?
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Henry
(@erossiniuk) reported
from
Kensington, England
Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)
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🥬 🍓 Mariana Feijó 🍓 🥬
(@MarianasBits) reported
from
Hackney, England
Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)
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barrie brown
(@barriebrown1) reported
from
Merton, England
@bt_uk is your customer service line down? Calling the number and it says the help desk is closed
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lorraine langridge
(@LorriLangridge) reported
from
Longfield and New Barn, England
Yet again wifi has gone down. Again. Halo package from @bt_uk is worthless! 😡
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice
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Adam Pearce 💙
(@adampearceuk) reported
from
Longfield, England
Anyone with @BTCare for tv? Is it any good? Can you still schedule record and all that jazz? @sky have DOUBLED my bill even though I am a 'Loyal Customer'
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.
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Rob Fisher 💙
(@rob_fisher_efc) reported
from
Tottenham, England
@btsport any chance you can get a decent app team?! You are by far the worst TV app out there!
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Edward Woodhouse
(@edwardwoodhouse) reported
from
Poplar, England
@bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?
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Joe Tyrrell
(@JTyrrell_) reported
from
Lambeth, England
@btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!
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devanik saha
(@devanikindia) reported
from
Croydon, England
@bt_uk Hi. I have just received my BT smarthub device but your email says it will only be activated on Monday. Could it be activated today somehow? My service no 445287
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Dave O'Carroll
(@DaveOCarroll) reported
from
Walthamstow, England
@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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Abbi
(@profmyster21) reported
from
London, England
@bt_uk Is the wifi down in SE6???
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David Robson 🎧🎬🌈
(@DavidRobson84) reported
from
Lambeth, England
@bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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EYFS Kate
(@EyfsK) reported
@bt_uk @btsport Just send out a tweet to say you’re aware of the issue and trying to fix it! How difficult would that be? 5 payments now taken this morning. That’s just theft.
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AFCWhoToBe
(@AFCWhoToBe) reported
@MassimoJack @bt_uk Spoke to them on live chat. They are aware of the issue. Trying to get it resolved.
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Carl Wrigley
(@CWriggers) reported
@bt_uk But I've been through my account with your customer "care" team, who were appalling. You just need to get the message out to your staff and via social about the unbelievable mess your company has made, when money is tight for so many at the moment too
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sparrow_jrs
(@sparrow_jrs) reported
@dom_jeyes @bt_uk I, along with many others (check Twitter), have suffered the same. I got through to them and they are aware of an ongoing incident of incorrect payments being taken. Should apparently be resolved (with money refunded) within 72 hours… likely much sooner.
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Gareth Davies
(@Gareth_Davies09) reported
Off work sick so absolutely delighted that @bt_uk has charged me £25 every hour so far this morning (£125 and rising). Just been told by customer services there's nothing they can currently do
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Chris Thomson
(@Ralphminge) reported
@bt_uk @Lewistoon91 There’s no ‘possible issue’. It’s a very real issue costing all your customers £25 an hour instead of £25 a month!!
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Benn
(@Benn_horror) reported
@bt_uk any explanation why my payments been taken 5 times so far, yes 5 times!! Loads having the same issues, and phoning/online chat got me nowhere. Bit of a shambles
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char
(@char48901565) reported
2/ food/water/heat this month. Why not publicly admit a failing and take steps to address the issue or pause it from worsening @bt_uk @btsport neither of which you have done? Admit publicly your error instead of redirecting people to Dm and still not admitting your errors
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Herethaw
(@Herethaw) reported
@sparrow_jrs @dom_jeyes @bt_uk It would help if they stopped the system taking payments though. It's still taking £25 an hour
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ThePrestigeBoost
(@PrestigeBoostYT) reported
@James_ChronNTFC @bt_uk I’ve had the same thing, I’ve rung up BR and apparently it’s a technical issues across the board, but apparently there will be an update on this by the end of today