BT (British Telecom) Outage Report in Charlton, Greater London, England
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The latest reports from users having issues in Charlton come from postal codes SE7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Charlton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Charlton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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E-mail (8%)
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Phone (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Charlton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: Upminster, Enfield Town, Hackney, London, Tower Hamlets, Sidcup, Southwark, Lewisham, Fulham, Hampstead, Palmers Green, Edmonton, Wood Green, Croydon and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 Upminster |
Internet | |
| Enfield Town |
||
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Charlton, England
Latest outage, problems and issue reports in Charlton and nearby locations:
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@jugglerbry @bt_uk I was originally charged 33 per month for broadband, now they decided to charge 52/ month without notifying me about the change - they will still leach on my direct debit and despite calling them up to cancel it - they pretend they can’t hear the line and hang up on me! @bt_uk
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Jenni Hibbert
(@jhibbert1) reported
from
Hammersmith, England
@nickwhm1973 @ugomonye @btsport @ajcdeane may recall this evening too, being the poor guest we had invited round....
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂
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Morris Hickey # Stay home, beat Corvid-19 #
(@Morris2906) reported
from
Chigwell, England
SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! SCAM! The telephone calls allegedly from "BT Internet Technical Support" are operating again. When you've heard them (trans=Atlantic accent) HANG UP. @metpoliceuk @bt_uk
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Rossifer @bt_uk @MartinSLewis Seems like @bt_uk only prioritise response to certain twitter accounts with a large following - Guess all of us have to wait till they can actually respond to our queries!! #poor #customerservice despite being a regular @bt_uk service user for the past 3 years...,
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@bt_uk I’m trying to cancel BT sport on the phone for the last two days . Why can’t this be done online
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Caz ☺🏴
(@caz_08) reported
from
London, England
@Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Jack Teh
(@JackTeh96) reported
from
Hammersmith, England
@bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.
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Rob ‘Mr Vee’ Vary
(@RobVary) reported
from
Camberwell, England
@btsport why are you not making it easy for your customers to pause your service like sky
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Foster
(@AndyF65) reported
@BTCare hi can you help, we have a BT account using a BT hub 6, but our upload speed is constantly around 1mb/s, download is fine, postcode is BT93 4BZ. Ta.
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Vicki 👩🏻 & Pearl 🐶🐾
(@kojecat) reported
@bt_uk we have no internet (Gfast) can you help get an engineer please
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Eric Bennett
(@sapper585) reported
@bt_uk No change really my sons both used their full data allowance due to poor internet and I over used mine working from home with my laptop using my phone as a hotspot. We’ve been convinced to upgrade to fibre now by your customer services not sure we should pay you more though
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E. J. Gill😷💙
(@suzycoos) reported
@Jonathan_MBanks @bt_uk @TalkTalk By fairish I mean no signal downstairs have to go upstairs but hey that's better than landline etc
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CraigB 🏴🇩🇪
(@PatternThimble) reported
The contractors putting @virginmedia in my street have knocked off my @bt_uk broadband. Cheers you bunch of #Cnuts great advert for your service. 48 hours to BT fix for someone that supports a Blue light service.
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Ben Harris
(@Ben_Harris91) reported
The service we have received from @bt_uk is terrible. They have left my Grandmother with out a working landline for over 3 weeks. Promised it would be repaired on the 6th August and when i called to check they said it would now be another 3 weeks.
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Vicki 👩🏻 & Pearl 🐶🐾
(@kojecat) reported
@bt_uk He didn’t say exactly what was happening, could you please check as I can’t get through to speak to anyone and we do have Halo and I have a mini hub here, so just want someone to help please
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Mike
(@mike_hogan83) reported
@bt_uk I’m a broadband customer , how can I get a ps5 code. I’ve never been offered one even though I sign up to notification emails for BT
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CraigB 🏴🇩🇪
(@PatternThimble) reported
@bt_uk BT I don't have an issue with. Disappointing. But the whole street off but it takes just me to report it. @virginmedia they just lost me ever moving to them.
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Amanda Boyle OBE
(@nowaffle) reported
@bt_uk at your best today. A fault - ie total service outage - recorded 4/8/21 still not fixed, not scheduled for fix until 15/8/21 and not recorded on my account until Aug 9, when I called because my Halo back up failed!! Utterly useless app and support.