BT (British Telecom) Outage Report in Exeter, Devon, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Exeter, Devon, England
The most recent BT (British Telecom) outage reports came from the following cities: Exmouth, Tiverton, Exeter and Crediton.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth |
Total Blackout | |
| Tiverton |
Internet | |
| Exeter |
Wi-fi | |
| Tiverton |
Internet | |
| Crediton |
Internet | |
| Exeter |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Andrew Butler
(@AndrewButlerNet) reported
from
Countess Wear, England
@livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.
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Stephen Sowden
(@StephenSowden1) reported
from
Exeter District, England
@bt_uk the WiFi signal keeps dropping and then disappearing . Please help.
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Tanya ~Tc ~💙
(@tctantan) reported
from
Exeter District, England
@bt_uk No help.. I will call u tomorrow..
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Barry Frost
(@barryjohnfrost) reported
from
Exeter District, England
@BTCare so I make a complaint of pressure selling to renew my BB contract with BT , told I’d get a call in 72hrs - no call back but email closing complaint …complain again , told manager will listen to tapes and contact me … no contact again & email closing complaint again 😠
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Steve Lee
(@SteveALee) reported
from
Exeter District, England
@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.
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Stephen Sowden
(@StephenSowden1) reported
from
Exeter District, England
@bt_uk is your internet down. Please advise.
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Stuart Sharp
(@SharpStu) reported
from
Kenton, England
Can @bt_uk or @btsport help? BT TV subscription from yesterday, BT TV box arrived this morning, but BT Sport channels (have got them in the package) not working. Why? BT TV box is running latest software.
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Andy Mackay
(@AndyMackay_) reported
from
Exeter District, England
So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.
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Andy Blackmore
(@andymblackmore) reported
from
Lympstone, England
@bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract
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Ian frankum
(@frankum_ian) reported
from
Exeter District, England
@btsport ST holder at West Ham my free codes isn't working , Help
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Miles Davis
(@milesodavis) reported
from
Exeter, England
Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2
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Barry Frost
(@barryjohnfrost) reported
from
Clyst St. George, England
@BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩
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Knightrider
(@wrestlingsoph) reported
from
Exeter District, England
****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!
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🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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Tanya ~Tc ~💙
(@tctantan) reported
from
Exeter District, England
@bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon
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Andrew Neligan
(@andrewneligan) reported
from
East Budleigh, England
@CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
Hi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.
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David L Barratt 🏳️🌈💜
(@DavidLBarratt) reported
from
Exeter District, England
@bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.
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jan syner
(@earljanis) reported
from
Venn Ottery, England
@btsport is it me or is it impossible to cancel your rolling monthly sports package?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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lorraine langridge
(@lorraine_acorn) reported
@bt_uk I have a halo package. I need help asap as I now can’t work. Have reported the fault
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FS/FIDnes
(@DnesFi) reported
@bt_uk Seemingly your still working on the network, even though everyone on our development has BT already.1.5hr on phone this morning, 3 people passed between to g ‘we can cancel your order, escalate it and have it reinstalled on Thursday’. Magically will work then we are told, joke.
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Timus
(@Timus_) reported
@bt_uk Yeah plenty of times. Gets resolved and then the issue comes back.
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Bryan Hayes
(@hayesbryan) reported
@bt_uk No, they were due to call me yesterday, and also the day before, and the day before that, but didn’t. I asked for a written answer, which I was promised today. Your customer service policy is “tell them we’ll do it tomorrow, then don’t bother”
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Kawsar Zaman
(@kawsar_zaman) reported
@bt_uk surely there is also a role here for internet service providers such as BT (given national crisis) - reduced costs for fast / fibre broadband for those on the lowest incomes for a certain period at least...
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kayleigh
(@kayleigh3959) reported
Absolutely disgusting that my 94 year old grandmother who’s shielding hasn’t had a phone line since Saturday & now @bt_uk are charging her £80 to fix their problem! She’s had this phone line for years & is now in the most vulnerable position and can’t even ring 999 if needed!
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Bad4Business
(@BusinessBad4) reported
@bt_uk @BTGroup After being ignored for over 12 months, how can I spend more money with you? I'm trying to purchase further services but you clearly don't want our money? I'll DM you, but will be sharing everything publicly because your customers deserve to know how bad you are!
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Mat
(@rubikspixel) reported
Anyone else experiencing issues with @bt_uk mobile? #btmobile
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Matt Rogers
(@bliprogers) reported
@bt_uk @OpenreachHelp Just been updated that Openreach have not even looked at this and will get back to BT with a response by the 8th just for a response, not even a fix, at which point that will be 30 days without any services!! ABSOLUTE DISGRACE OF A COMPANY & SERVICE @Ofcom
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vjedit
(@buzzed4caffeine) reported
@bt_uk Hi 👋 me again. Keep getting refer a friend emails saying ‘join BT...’, wouldn’t mind but I have already joined via the referral link! Does this mean it didn’t work? Or is this an automated email issue and I don’t need to worry and everything will be fine! 🤔🙏