BT (British Telecom) outages and service status in Kenton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Kenton, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kenton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kenton, England
The most recent BT (British Telecom) outage reports came from the following cities: Exmouth, Exeter, Newton Abbot, Sidmouth, and Teignmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth
|
Internet | 8 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Kenton, England
Latest outage, problems and issue reports in Kenton and nearby locations:
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🍎🍐TheGrocerOnTheGreen🍋🍊 (@grocer_on_green) reported from Exeter District, England@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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jo Mckenna (@jotaylor34) reported from Newton Abbot, England@bt_uk strikes again with unprofessional customer service
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Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England@bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon
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Barry Frost (@barryjohnfrost) reported from Exeter District, England@BTCare so I make a complaint of pressure selling to renew my BB contract with BT , told I’d get a call in 72hrs - no call back but email closing complaint …complain again , told manager will listen to tapes and contact me … no contact again & email closing complaint again 😠
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Stuart Sharp (@SharpStu) reported from Kenton, EnglandCan @bt_uk or @btsport help? BT TV subscription from yesterday, BT TV box arrived this morning, but BT Sport channels (have got them in the package) not working. Why? BT TV box is running latest software.
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Miles Davis (@milesodavis) reported from Exeter, EnglandHi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2
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David L Barratt 🏳️🌈💜 (@DavidLBarratt) reported from Exeter District, England@bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.
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Stephen Sowden (@StephenSowden1) reported from Exeter District, England@bt_uk the WiFi signal keeps dropping and then disappearing . Please help.
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Barry Frost (@barryjohnfrost) reported from Clyst St. George, England@BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩
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Tanya ~Tc ~💙 (@tctantan) reported from Exeter District, England@bt_uk No help.. I will call u tomorrow..
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Knightrider (@wrestlingsoph) reported from Exeter District, England****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!
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Stephen Sowden (@StephenSowden1) reported from Exeter District, England@bt_uk is your internet down. Please advise.
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jan syner (@earljanis) reported from Venn Ottery, England@btsport is it me or is it impossible to cancel your rolling monthly sports package?
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Andy Blackmore (@andymblackmore) reported from Lympstone, England@bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract
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adam connett (@ConnettAdam) reported from Ottery St. Mary, EnglandHi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.
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Andrew Butler (@AndrewButlerNet) reported from Countess Wear, England@livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.
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Andy Mackay (@AndyMackay_) reported from Exeter District, EnglandSo, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.
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Ian frankum (@frankum_ian) reported from Exeter District, England@btsport ST holder at West Ham my free codes isn't working , Help
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Andrew Neligan (@andrewneligan) reported from East Budleigh, England@CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.
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James Bassitt (@RedChilliPhoto) reported from Newton Abbot, England@bt_uk the internet's down and won't be repaired until Wednesday at the latest.. does that mean we'll have to go old school and talk to each other. Kids won't be happy... No Fortnite no youtube no Google assistant no Netflix no WiFi lighting. Forced tech detox. Might read a book
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Asif Rana (@HounslowParking) reported@bt_uk I’ve told your complaint handlers I’m not spending one more minute of my time talking to anyone from BT. Even recalling any part of this mess will make me lose my temper and I’ve already spent hours. My monthly bills have gone from £125 to over £500. Why? BT has no answer.
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Quinny (@Quinny306) reported@btbusinesscare now coming into the 3rd day with no business line internet access. No updates provided. Not great customer service at all - disappointing.
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Kasim (@Kasim26767212) reported@bt_uk Whats the customer setvice number ?
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Chris Fletcher (@Get_Fletch) reported@bt_uk Yup they couldn't help. I need someone from the "outbound only" reactivation team to call me
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Simon Roxburgh (@SimonRoxburgh) reported@bt_uk @BTBusiness shocking service today. Over an hour being bounced between departments, kept on hold, more automated voices, chat bots, crappy apps and all I want to do is talk to someone who can sort things out, properly.
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Eaters (@eaters2009) reported@bt_uk This is not acceptable. You told me to phone you regarding my issue. I tried last night and again this morning on 5 or 6 occasions. I can’t spend the whole day trying to get through. Put more people on the line.
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Simon Conway-Smith (@SConwaySmith) reportedIf @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!
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Openreach (@WeAreOpenreach) reported@BillSco747 @KeoghsLaw @bt_uk Hi Bill, I am really sorry to hear that damage has been caused to your property. Whilst this is never our intention, I understand accidents to happen. All of our damage claims are dealt with by Keoghs. We cannot see the status of a damage claim here. You can email them at (1/2)
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AM (@itsmeitsmeandy) reported@giffgaff still waiting no engineer appointment ask for that useless link i cant even send message, blocks me with a ticket issued message, no customer service is a big red flag but inspite of that will give you 1 week i hear nothing i shall go elsewhere who knows maybe stick with @bt_uk
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The Evolution Of Life (@TEOL85) reported@bt_uk . Do your job and fix it if it was a dodgy untested update send the routers a new one tonight 0:00-6:00 to sort out the issue or if it's your exchanges end fix it there or if you can fix it remotely just do it but fix it what if our phone lines go out on an important phone call