BT (British Telecom) Outage in Newton Abbot, Devon, England

@bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract

@btbusinesscare You decided to close that account but in doing so have shut my broadband down. You have arranged for an engineer to come round but he couldn't make the BB work, he seemed poorly briefed by you. He ended up trying to phone your call centre and was unable to communicate the issue

@BTCare You would think #btcare would contact there customer by email but you have not contact me anyway at all #btcloud

@BTCare ring customer services, get a “better deal with sports etc” ring sky, get offered (and accept) much better deal. BT ring me, I explain what’s happened. BT then say they can do better priced deal. If so, then why not offer it to me first?? Very poor

@scottnicholls78 @lannomedia @btsport @SpeedwayGP A night for the conspiracy theorists, such is the drama of (all) sports and as usual a Referee (and Start Marshall) who want to be more important than the "participants". It will fill column inches as sadly, for once, the GP Racing tonight has been pretty poor.

@bt_uk @bt_uk I talked to the loyalty team and was supposed to get a call back today at 4pm. It never happened... I'm quite disappointed as the lady I was speaking to sounded quite reassuring and tried to convince me after she talks to her manager I might be able to get a better deal...

@bt_uk disgusting customer service re overcharge. Chat and phone resulted in broken promises and returned call that never happened. Hate lies. You are rip off business that don't care. I will be taking this further. Hope @MoneyTelegraph take note.

@joelycett @BTCare @bt_uk are the worst company I’ve had to deal with via live chat.Had a broadband issue, you get standard responses & then they cut chat off before you can query any further.

Well done to Rachel @BTCare complaints Review Service, for resolving my issue about being charged for @BTSportSPFL Thank you.

@bt_uk We were told we couldn’t place an order for a hub without @OpenreachHelp connecting us to the network, so no hub currently on order.

@bt_uk No, I don’t always get letter as sometimes the postman puts them in the wrong box. I did ring up to discuss it & they said it would be £40-45 a month, which I was absolutley fine with . As you can imagine, I would never of agreed to £58 a month.

So disappointed with @bt_uk. Complained twice this month b/c our wifi cuts out. But our bill has still increased. Just spoke to someone & our options were £3 off our bill or another increase for a different service.

I am so nearly completely done with @bt_uk. Don’t get ultrafast broadband with them, still not working after 2 weeks and now they have switched off the minihub they gave us so we have nothing but using our own mobile data. Fab! 🙄👌🏻

@bt_uk I called up and it was an area problem but it is fixed now thankyou

@bt_uk appalling service from BT. Moving home in a week, but BT stopped all our services yesterday because our buyer set up services with another provider. No warning from BT, didn’t ask us, now no internet (I work from home). Refuse to reconnect, offered £20 compensation. Avoid!