BT (British Telecom) Outage Report in Exeter District, Devon, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Exeter District, Devon, England
The most recent BT (British Telecom) outage reports came from the following cities: Exeter and Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Phone | |
| Exeter |
Internet | |
| Exmouth |
Internet | |
| Exmouth |
Internet | |
| Exeter |
Wi-fi | |
| Exeter |
TV |
Community Discussion
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BT (British Telecom) Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Andy Mackay
(@AndyMackay_) reported
from
Exeter District, England
So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.
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Stephen Sowden
(@StephenSowden1) reported
from
Exeter District, England
@bt_uk the WiFi signal keeps dropping and then disappearing . Please help.
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🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
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Andrew Butler
(@AndrewButlerNet) reported
from
Countess Wear, England
@livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.
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Andrew Neligan
(@andrewneligan) reported
from
East Budleigh, England
@CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.
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Steve Lee
(@SteveALee) reported
from
Exeter District, England
@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.
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Tanya ~Tc ~💙
(@tctantan) reported
from
Exeter District, England
@bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon
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Barry Frost
(@barryjohnfrost) reported
from
Clyst St. George, England
@BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩
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Miles Davis
(@milesodavis) reported
from
Exeter, England
Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2
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Andy Blackmore
(@andymblackmore) reported
from
Lympstone, England
@bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract
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Stuart Sharp
(@SharpStu) reported
from
Kenton, England
Can @bt_uk or @btsport help? BT TV subscription from yesterday, BT TV box arrived this morning, but BT Sport channels (have got them in the package) not working. Why? BT TV box is running latest software.
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Ian frankum
(@frankum_ian) reported
from
Exeter District, England
@btsport ST holder at West Ham my free codes isn't working , Help
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David L Barratt 🏳️🌈💜
(@DavidLBarratt) reported
from
Exeter District, England
@bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
Hi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.
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Knightrider
(@wrestlingsoph) reported
from
Exeter District, England
****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!
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Stephen Sowden
(@StephenSowden1) reported
from
Exeter District, England
@bt_uk is your internet down. Please advise.
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jan syner
(@earljanis) reported
from
Venn Ottery, England
@btsport is it me or is it impossible to cancel your rolling monthly sports package?
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Barry Frost
(@barryjohnfrost) reported
from
Exeter District, England
@BTCare so I make a complaint of pressure selling to renew my BB contract with BT , told I’d get a call in 72hrs - no call back but email closing complaint …complain again , told manager will listen to tapes and contact me … no contact again & email closing complaint again 😠
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Tanya ~Tc ~💙
(@tctantan) reported
from
Exeter District, England
@bt_uk No help.. I will call u tomorrow..
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Past Perfect Vintage
(@vintagemusic) reported
@btbusinesscare Have currently been on an online chat for more than half an hour ... and still no clear sign of being sorted out! Why can't we get an efficient & accurate service? Disappointed with #BritishTelecom
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Tobias 'Bear Waltham
(@Waltham_Bear) reported
It will be ten days tomorrow @bt_uk with no broadband. Had @OpenreachHelp here since 0800 this morning reinstalling (again) into our house (3rd time), only to be told that its all plugged into the wrong exchange and he has no idea when it will be fixed. Utterly shocking service!!
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Ian Macaulay
(@IanMacaulay15) reported
@bt_uk Shocking help from business side not even sure if it's a real person I'm talking to as certainly not listening! Just told I would have to pay and have two connections and contracts and I can't upgrade or come over from a retail customer and would need to install a second fiber
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🏴 Shona Mackie 🏴
(@shonamackie) reported
from
Huntly, Scotland
@bt_uk Engineer the morn afterneen but when chatting to call handler they asked do you not think about moving with the signal you get nae good that ehh
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Andy B 💙
(@m7leicauser) reported
@bt_uk If I get three nuisance calls in a morning, it is clearly not working well for me. Sorry, Aisling, but this is really, really annoying .
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Emma Jones
(@Jonesec1976) reported
@bt_uk If only this were true but sending direct messages doesn't seem to address any of the problems that we encounter nor do any BT customer service agents seem to care about resolving our issues.
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Jenny 💙
(@Miss_JulietD001) reported
@bt_uk My father has gone into residential care. Am I able to cancel to landline and if so how?
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Emma Jones
(@Jonesec1976) reported
@bt_uk Not seeing evidence of brilliant people here when nobody is willing to help solve our issue of no service that we are still paying for. Shameful
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Coogrind
(@CaroleS91537175) reported
@pottingerstef @bt_uk Has she seriously not had her phone/broadband back on yet? Surely it should be classed as an emergency !! Leaving an elderly lady who lives on her own without contact with the outside world during a pandemic and the worst weather we have had all winter. shame on you @bt_uk !!!
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Emma Jones
(@Jonesec1976) reported
@bt_uk Shame that BT prioritises vacuous messages rather than addressing appalling customer service and addressing the fact that we have had no working landline since mid Feb and are still paying for it. Promises at every step of the way and total failure to deliver every time.