BT (British Telecom) Outage in Exmouth, Devon, England

@CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.

@bt_uk the WiFi signal keeps dropping and then disappearing . Please help.

So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.

@btbusinesscare You decided to close that account but in doing so have shut my broadband down. You have arranged for an engineer to come round but he couldn't make the BB work, he seemed poorly briefed by you. He ended up trying to phone your call centre and was unable to communicate the issue

@BTCare You would think #btcare would contact there customer by email but you have not contact me anyway at all #btcloud

@BTCare ring customer services, get a “better deal with sports etc” ring sky, get offered (and accept) much better deal. BT ring me, I explain what’s happened. BT then say they can do better priced deal. If so, then why not offer it to me first?? Very poor

@BBCiPlayer Fab. Looks like that list is just Blueray players. Thanks for your help. @btcare FYI it looks like the message appeared on Youview boxes in error.

@scotbaston @Mrs_Bob_Here @bt_uk All fixed line broadband services run off the same Openreach network unless you are a Virgin customer. The only difference is the price and the customer service you receive.

@skybluesam @btsportufc @btsport I never paid...be careful who u call a fool until u know the facts 👍🏻

Still wondering @BTCare @bt_uk I have been a customer of yours for almost 6 years now. And I have always complained about my internet connection just recently it has dropped so much that we can't even use Netflix... been told an engineer is going to fix the issue by friday

@RiemaBelam @bt_uk Don't trust them they told me that I'm on day 6 with no internet or phone service. #nothappy

@bt_uk so 1 week after I was supposed to have bt broadband connected I'm now told it will be wednesday. Not impressed as a new customer. Looking at some tweets on here maybe should have stayed with sky. #badcustomerservice

@energywnl @bt_uk Internet just cut out I. My area thank god it’s back up so I don’t miss tourney lmfao

@bt_uk utter crap, don’t do it

@kitcudi1 @bt_uk ikik i get 20 ping min but it spikes so often id rather have 50 consistent than randomly spike from 20 to 150 like wtf

@bt_uk have cancelled the direct debit, let me know when you can provide the service you promised and I will reinstate it minus the disrupted days #crapservice @BBCWatchdog @WhichTraders

Also blamed @WeAreOpenreach for an upgrade that’s “obviously” gone south and as such is not a @bt_uk problem. It’s an @OpenreachHelp and the clients problem. On a bank holiday weekend.