BT (British Telecom) Outage in Exmouth, Devon, England

@bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract

@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.

@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍

@CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.

@bt_uk the WiFi signal keeps dropping and then disappearing . Please help.

So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.

@btbusinesscare You decided to close that account but in doing so have shut my broadband down. You have arranged for an engineer to come round but he couldn't make the BB work, he seemed poorly briefed by you. He ended up trying to phone your call centre and was unable to communicate the issue

@BTCare You would think #btcare would contact there customer by email but you have not contact me anyway at all #btcloud

@BTCare ring customer services, get a “better deal with sports etc” ring sky, get offered (and accept) much better deal. BT ring me, I explain what’s happened. BT then say they can do better priced deal. If so, then why not offer it to me first?? Very poor

@BBCiPlayer Fab. Looks like that list is just Blueray players. Thanks for your help. @btcare FYI it looks like the message appeared on Youview boxes in error.

@bt_uk sort your shit out

@bt_uk I did, I have contacted your consumer help god knows how many times but I get the same crap. Your equipment is trash, and your upload speeds are a joke!

@HannahB4LiviMP @bt_uk It’s all about the money for @bt_uk . Personally got shocking treatment from them when I tried to get phone/tv from them. Long story but suffice to say they don’t give a shit as long as 💰 comes their way.

@btsport You admitted your wrongness. Stephanie admitted as much as. Best you lot **** off and die. @Humberbeat Cops, they said they were wrong.

@bt_uk Well I guess I’m going to bed now. Deeply unsatisfied customer.

@bt_uk might just be the worst wifi provider I have ever had! Every time it rains or there’s a strong gust of wind it cuts the wifi! Stupid design, absolutely ****. Currently wouldn’t recommend!

@NicDakinMP Please thank whomever it was from your office, that gave me her phone number recently. I know your heart's in the right place. Doesn't really help me, mind you. @Scun_Samaritans Still, I'm okay, at the moment. @btsport

@bt_uk Well this looked like promising customer service with a prompt reply but nothing for over 2 hrs makes it pretty unhelpful in fact. Also, problem persists.

@btsport Terrible advert. And new logo is an embarrassment.

@bt_uk is the broadband not working. Can’t connect have restarted several times