BT (British Telecom) Outage in Exmouth, Devon, England

@bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.

@bt_uk strikes again with unprofessional customer service

@btsport is it me or is it impossible to cancel your rolling monthly sports package?

@btsport ST holder at West Ham my free codes isn't working , Help

@bt_uk No help.. I will call u tomorrow..

@bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon

@livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.

@bt_uk is your internet down. Please advise.

Hi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.

@bt_uk the internet's down and won't be repaired until Wednesday at the latest.. does that mean we'll have to go old school and talk to each other. Kids won't be happy... No Fortnite no youtube no Google assistant no Netflix no WiFi lighting. Forced tech detox. Might read a book

@bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract

@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.

@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍

@CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.

@bt_uk the WiFi signal keeps dropping and then disappearing . Please help.

So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.

@bt_uk Not really helpful - I’m not a BT customer but the problem is with BT equipment, I’ve reported the problem to Openreach twice but nothing has happened. Can you give me any more help?

@bt_uk cannot express how slow the internet is. Can’t upgrade to fibre nothing... what’s the point on owing a game console 🥴

All-day today I've got over 100 ping in COD. I need help with my internet. In the last 3 months, I've been with @VodafoneUK @SkyUK, and now I'm with @bt_uk. I had the same package with them all which is a standard 45-60 download (which I do get). 1/3

@btbusinesscare 4 engineers later and still no apt service! Maybe you should show the engineers

@bt_uk We have everything on wi fi so this is an issue phones and devices for work.

@bt_uk any reason that the landline and connection is down in my area and the estimated fix time is Wednesday 30th over a week doesn't sound normal? I assume we will be receiving a refund for the time that its down!

@loggerz @bt_uk I've tired Vodaphone, sky and bt in the last 3 months and im having the same issues all the time

@bt_uk Hi We know the line is working but the speed isn't what we pay for the signal is shockingly intermittent and it is consistently dropping out?

The @AmazonPrime app on the @bt_uk set top box is the most glitchy, broken, crash-prone app I've ever come across. I just want to watch @JeremyClarkson corral some sheeps...

@btbusinesscare what a shocking service from BT all round! Service started going wrong March this year! 4 engineers later still not fixed! 5th engineer supposed to come today but no show! Having a small business this has been very costly for me! Now looking for decent provider!