BT (British Telecom) outages and service status in Torquay, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Torquay, England
The most recent BT (British Telecom) outage reports came from the following cities: Newton Abbot, Exmouth, Torquay, Totnes, Teignmouth, and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot
|
Internet | 8 days ago |
|
Exmouth
|
Internet | 20 days ago |
|
Torquay
|
Internet | 1 month ago |
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BT (British Telecom) Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Ben Leach RNMH MNurs (@benthenurse) reported from Slapton, EnglandDear @bt_uk my father, who lives alone, in his 80’s, in an isolated rural community has been without a phone for 10days. Despite five calls from me we are no closer to solving this. The first engineer who visited described exactly where the problem is. As did the second. 1/2
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Michael Usher (@mikey65_mike) reported from Dartmouth, England@SkySportsNews WTF #Rashford has been mad a Doctor but has no real qualifications yet again footballers who get more than enough anyway & far too much money now they get free degrees ffs & yet the poor just keep suffering what a #JOKE @btsport
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Mike Morrison (@RapidBI) reported from Borough of Torbay, EnglandOver 3 months and still we dont have a full working service from @BTBusiness how long does it take. Message we get as customers are at eest misleading. @btbusinesscare
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Zoe Oughton (@travelzoe) reported from Blackawton, England@nat_alia93 @SkyUK @bt_uk I left them because the only way to get the price down was me threatening to leave them, they have no loyalty for customers who have been with them like me for 11 years before I left!!! Whereas New customers got great deals ?!
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Mike Morrison (@RapidBI) reported from Borough of Torbay, EnglandConsidering using BT Broadband? Please dont. We are ovwr 3 months in to a change on our account & we have less services than ever. The complaints team are inconsistent & do not seem to understamd businesses need prompt service @BTBusiness @btbusinesscare #customerservicefail
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Zoe Oughton (@travelzoe) reported from Blackawton, England@nat_alia93 I left @SkyUK , After they did the same and their customer service was terrible and went to @bt_uk - got a great deal on broadband , landline and mobiles too!
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jo Mckenna (@jotaylor34) reported from Newton Abbot, England@bt_uk strikes again with unprofessional customer service
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James Bassitt (@RedChilliPhoto) reported from Newton Abbot, England@bt_uk the internet's down and won't be repaired until Wednesday at the latest.. does that mean we'll have to go old school and talk to each other. Kids won't be happy... No Fortnite no youtube no Google assistant no Netflix no WiFi lighting. Forced tech detox. Might read a book
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Zoe Oughton (@travelzoe) reported from Blackawton, EnglandHas anyone else had success with @bt_uk mini hub - sent as an emergency to provide Wi-fi after our engineer was cancelled ( we werent advised) ,the mini hub supposed to arrive yesterday was sent to our old address (!) and this one doesn’t work? #customerservicefail #BT #facepalm
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Tracey Jayne Russell (@Truss17Jayne) reported from Borough of Torbay, England@bt_uk please can you urgently help? I’ve online chat yesterday- very helpful but to no avail. Online chat today literally goes round in circles. My 89 year old father who I hold POA for has a fault on his landline. He is unable to use a mobile and his Telecare pendant
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Conway-Smith (@SConwaySmith) reportedIf @bt_uk/@WeAreOpenreach want to survive, they need their current customer service systems consigning to the scrap heap. They are simply unfit for purpose. Took OVER 1 HOUR to raise a service request online to repair a vandalized external fibre connection, it should have taken 5 minutes, then the wrong address was assigned to the case and an engineer 85 miles away called to say he'd be there in a few minutes 🥴 Give me strength!
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Sam R (@maz558) reported@bt_uk VERY disappointing with the service from your agents! I phoned as I wanted to take my service with me when I moved. Told I needed to take a new contract - 20% more expensive than current one. Told I would have to wait a week without broadband. Then lied to me!
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TSLG13007 (@TSLG13007) reported@bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier
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GM (@dres79125) reported@btbusinesscare absolute joke. Is there an actual working link to make a complaint?
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JB (@tinkjlb) reported@bt_uk absolutely disappointing service from you! 4 missed installation appointments, 4 days of annual leave WASTED!!!! Please tell me how much annual has to be used before you will actually connect the service so I can have WiFi to work from home and watch tv? Exhausting!
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Jac Dee 🇺🇦 (@Jacsplace3) reportedFinally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog
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Stockport871 (@stockport871) reported@bt_uk It’s linked to a vulnerability issue, reel feee to direct message me, the reason I can’t call is on the account.
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J (@Daylightfire) reportedoutstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low
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Jane (@Milly1Molly) reported@weatherbraine @bt_uk @Ofcom We went away from BT due to their service. Who in their right mind uses Evri?
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H (@countrymousie) reported@btbusinesscare It's dropping in and out. I have no mobile signal here so I suspect Starlink is my best bet