BT (British Telecom) outages and service status in Torquay, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Torquay, England
The most recent BT (British Telecom) outage reports came from the following cities: Newton Abbot, Exmouth, Torquay, and Totnes.
| City | Problem Type | Report Time |
|---|---|---|
 Newton Abbot
|
Internet | 13 days ago |
|
Exmouth
|
Internet | 25 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Mike Morrison (@RapidBI) reported from Borough of Torbay, EnglandOver 3 months and still we dont have a full working service from @BTBusiness how long does it take. Message we get as customers are at eest misleading. @btbusinesscare
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James Bassitt (@RedChilliPhoto) reported from Newton Abbot, England@bt_uk the internet's down and won't be repaired until Wednesday at the latest.. does that mean we'll have to go old school and talk to each other. Kids won't be happy... No Fortnite no youtube no Google assistant no Netflix no WiFi lighting. Forced tech detox. Might read a book
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Mike Morrison (@RapidBI) reported from Borough of Torbay, EnglandConsidering using BT Broadband? Please dont. We are ovwr 3 months in to a change on our account & we have less services than ever. The complaints team are inconsistent & do not seem to understamd businesses need prompt service @BTBusiness @btbusinesscare #customerservicefail
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jo Mckenna (@jotaylor34) reported from Newton Abbot, England@bt_uk strikes again with unprofessional customer service
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Ben Leach RNMH MNurs (@benthenurse) reported from Slapton, EnglandDear @bt_uk my father, who lives alone, in his 80’s, in an isolated rural community has been without a phone for 10days. Despite five calls from me we are no closer to solving this. The first engineer who visited described exactly where the problem is. As did the second. 1/2
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Zoe Oughton (@travelzoe) reported from Blackawton, EnglandHas anyone else had success with @bt_uk mini hub - sent as an emergency to provide Wi-fi after our engineer was cancelled ( we werent advised) ,the mini hub supposed to arrive yesterday was sent to our old address (!) and this one doesn’t work? #customerservicefail #BT #facepalm
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Michael Usher (@mikey65_mike) reported from Dartmouth, England@SkySportsNews WTF #Rashford has been mad a Doctor but has no real qualifications yet again footballers who get more than enough anyway & far too much money now they get free degrees ffs & yet the poor just keep suffering what a #JOKE @btsport
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Zoe Oughton (@travelzoe) reported from Blackawton, England@nat_alia93 @SkyUK @bt_uk I left them because the only way to get the price down was me threatening to leave them, they have no loyalty for customers who have been with them like me for 11 years before I left!!! Whereas New customers got great deals ?!
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Zoe Oughton (@travelzoe) reported from Blackawton, England@nat_alia93 I left @SkyUK , After they did the same and their customer service was terrible and went to @bt_uk - got a great deal on broadband , landline and mobiles too!
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Tracey Jayne Russell (@Truss17Jayne) reported from Borough of Torbay, England@bt_uk please can you urgently help? I’ve online chat yesterday- very helpful but to no avail. Online chat today literally goes round in circles. My 89 year old father who I hold POA for has a fault on his landline. He is unable to use a mobile and his Telecare pendant
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Graeme Davis (@GraemeDavis) reported@bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2
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CFD (@TenFourEverton) reported@bt_uk your current email verify service is useless. As soon as you ask for a verify code you then have to come out of the page to get the email and then the page is lost. Whoever designed this brilliant scheme should be fired as they are an idiot. Please change this NOW
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Brian McBride (@brian_mcbride1) reported@bt_uk 2/2 Subsequent calls & one did say there was 'a known issue'. Called before i went away & made a complaint that as I said earlier, was reported closed almost immediately after confirmation email said it was being processed
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James Sadler (@JSads1983) reported@bt_uk Thank you, but these were engineers, who wanted to gain access to my home even though I hadn't approved a visit. When asked for ID, they became rude. They left and then attempted to come back later. Again, with no ID or any official looking job sheet.
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Sebastian Colt (@Red_Rescue) reported@bt_uk I did some asking around for others I know on BT and one showed me their laptop was allowing them into their mail with no request for the SMS at all and their desktop was experiencing the same issue as I do - always wants calls that never arrive to mobile or landline in time.
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markdann. (@mrkdnnx) reported@bt_uk are an absolute joke. No internet and we get told “we have done everything we can, just keep restarting your router.” How about you actually attend to look at the issue because ever since you moved the router it’s awful!
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Vicky Johnson (@VicJohnson04) reported@skytv £39.95 (installation fee!) to send out a new sky box when I’m already a very loyal customer. Daylight bloody robbery @bt_uk I think you’ve e got yourself a new customer
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Kenta (@nemurikyosirou) reportedHello @bt_uk. I cancelled my broadband service BEFORE activation and within the cooling-off period. However, I’ve been incorrectly charged £33.99. This is unacceptable. If this isn't refunded immediately, I will escalate this to the Communications Ombudsman. Account number is