BT (British Telecom) outages and service status in Torquay, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
The latest reports from users having issues in Torquay come from postal codes TQ1 .
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Torquay, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Torquay, England
The most recent BT (British Telecom) outage reports came from the following cities: Exmouth, Torquay, Newton Abbot, Totnes, Teignmouth, and Paignton.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth
|
Internet | 11 days ago |
|
Torquay
|
Internet | 24 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Torquay, England
Latest outage, problems and issue reports in Torquay and nearby locations:
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Ben Leach RNMH MNurs (@benthenurse) reported from Slapton, EnglandDear @bt_uk my father, who lives alone, in his 80’s, in an isolated rural community has been without a phone for 10days. Despite five calls from me we are no closer to solving this. The first engineer who visited described exactly where the problem is. As did the second. 1/2
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Zoe Oughton (@travelzoe) reported from Blackawton, England@nat_alia93 I left @SkyUK , After they did the same and their customer service was terrible and went to @bt_uk - got a great deal on broadband , landline and mobiles too!
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jo Mckenna (@jotaylor34) reported from Newton Abbot, England@bt_uk strikes again with unprofessional customer service
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Zoe Oughton (@travelzoe) reported from Blackawton, EnglandHas anyone else had success with @bt_uk mini hub - sent as an emergency to provide Wi-fi after our engineer was cancelled ( we werent advised) ,the mini hub supposed to arrive yesterday was sent to our old address (!) and this one doesn’t work? #customerservicefail #BT #facepalm
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Tracey Jayne Russell (@Truss17Jayne) reported from Borough of Torbay, England@bt_uk please can you urgently help? I’ve online chat yesterday- very helpful but to no avail. Online chat today literally goes round in circles. My 89 year old father who I hold POA for has a fault on his landline. He is unable to use a mobile and his Telecare pendant
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Mike Morrison (@RapidBI) reported from Borough of Torbay, EnglandOver 3 months and still we dont have a full working service from @BTBusiness how long does it take. Message we get as customers are at eest misleading. @btbusinesscare
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James Bassitt (@RedChilliPhoto) reported from Newton Abbot, England@bt_uk the internet's down and won't be repaired until Wednesday at the latest.. does that mean we'll have to go old school and talk to each other. Kids won't be happy... No Fortnite no youtube no Google assistant no Netflix no WiFi lighting. Forced tech detox. Might read a book
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Michael Usher (@mikey65_mike) reported from Dartmouth, England@SkySportsNews WTF #Rashford has been mad a Doctor but has no real qualifications yet again footballers who get more than enough anyway & far too much money now they get free degrees ffs & yet the poor just keep suffering what a #JOKE @btsport
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Mike Morrison (@RapidBI) reported from Borough of Torbay, EnglandConsidering using BT Broadband? Please dont. We are ovwr 3 months in to a change on our account & we have less services than ever. The complaints team are inconsistent & do not seem to understamd businesses need prompt service @BTBusiness @btbusinesscare #customerservicefail
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Zoe Oughton (@travelzoe) reported from Blackawton, England@nat_alia93 @SkyUK @bt_uk I left them because the only way to get the price down was me threatening to leave them, they have no loyalty for customers who have been with them like me for 11 years before I left!!! Whereas New customers got great deals ?!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanette Masters (@Red_ragtop) reported@bt_uk Can you tell me how I can cancel my elderly fathers account please. He's now permanently residing in a care home and shan't be returning home.
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Ben Thompson (@BenBonj) reportedIsn’t it funny I had no internet issues until @bt_uk offer me to upgrade my package since then it’s been dogshite. Dropping out constantly & buffering when I didn’t take em up on it. Almost as if they’ve slowed it down deliberately to make me upgrade to get more money out of me.
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natasha (@Miss_Tasha_26) reported@bt_uk I need help and you are telling me to use my app which the issue I’m having as the login isn’t working. I do not have time to call so unless I get help on here I will be cancelling my direct debit with you
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Steph Murray (@DerekDonkey1977) reported@bt_uk That’s completely unacceptable Why can I not exit a contract for a service everyone says it’s not consistent with constantly dropping devices
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TSLG13007 (@TSLG13007) reportedThe usual appalling service from @bt_uk
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Clive MacDonald (@clivemacd) reported@bt_uk Hi, I am trying to access my bill but have been receiving the message "Sorry, we can’t get your account details at the moment, We’re trying to fix the problem at the moment. Please come back later" for the past 24 hours. Can you please assist.
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MouseMat (@andymousemat) reported@bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet
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Trainstation Fitness (@tsfitness2) reported@bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.
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Steve Thatcher (@stevethatch77) reported@bt_uk Thanks for the advice but I am not wasting more time, trying to get hold of you. Part of my complaint is the amount of time wasted trying to sort your error out. The onus is on you to show some customer service and have the decency to contact me following my complaint.
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.