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BT (British Telecom)

BT (British Telecom) outages and service status in Torquay, England

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Full Outage Map
  • BT (British Telecom) generated 0 outage signals in the last 24 hours around Torquay, including 0 direct reports.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Torquay, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Torquay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Live Outage Map Near Torquay, England

The most recent BT (British Telecom) outage reports came from the following cities: Newton Abbot, Exmouth, and Torquay.

Community Discussion

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BT (British Telecom) Issues Reports Near Torquay, England

Latest outage, problems and issue reports in Torquay and nearby locations:

  • travelzoe
    Zoe Oughton (@travelzoe) reported from Blackawton, England

    Has anyone else had success with @bt_uk mini hub - sent as an emergency to provide Wi-fi after our engineer was cancelled ( we werent advised) ,the mini hub supposed to arrive yesterday was sent to our old address (!) and this one doesn’t work? #customerservicefail #BT #facepalm

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Over 3 months and still we dont have a full working service from @BTBusiness how long does it take. Message we get as customers are at eest misleading. @btbusinesscare

  • RedChilliPhoto
    James Bassitt (@RedChilliPhoto) reported from Newton Abbot, England

    @bt_uk the internet's down and won't be repaired until Wednesday at the latest.. does that mean we'll have to go old school and talk to each other. Kids won't be happy... No Fortnite no youtube no Google assistant no Netflix no WiFi lighting. Forced tech detox. Might read a book

  • mikey65_mike
    Michael Usher (@mikey65_mike) reported from Dartmouth, England

    @SkySportsNews WTF #Rashford has been mad a Doctor but has no real qualifications yet again footballers who get more than enough anyway & far too much money now they get free degrees ffs & yet the poor just keep suffering what a #JOKE @btsport

  • jotaylor34
    jo Mckenna (@jotaylor34) reported from Newton Abbot, England

    @bt_uk strikes again with unprofessional customer service

  • Truss17Jayne
    Tracey Jayne Russell (@Truss17Jayne) reported from Borough of Torbay, England

    @bt_uk please can you urgently help? I’ve online chat yesterday- very helpful but to no avail. Online chat today literally goes round in circles. My 89 year old father who I hold POA for has a fault on his landline. He is unable to use a mobile and his Telecare pendant

  • travelzoe
    Zoe Oughton (@travelzoe) reported from Blackawton, England

    @nat_alia93 @SkyUK @bt_uk I left them because the only way to get the price down was me threatening to leave them, they have no loyalty for customers who have been with them like me for 11 years before I left!!! Whereas New customers got great deals ?!

  • travelzoe
    Zoe Oughton (@travelzoe) reported from Blackawton, England

    @nat_alia93 I left @SkyUK , After they did the same and their customer service was terrible and went to @bt_uk - got a great deal on broadband , landline and mobiles too!

  • RapidBI
    Mike Morrison (@RapidBI) reported from Borough of Torbay, England

    Considering using BT Broadband? Please dont. We are ovwr 3 months in to a change on our account & we have less services than ever. The complaints team are inconsistent & do not seem to understamd businesses need prompt service @BTBusiness @btbusinesscare #customerservicefail

  • benthenurse
    Ben Leach RNMH MNurs (@benthenurse) reported from Slapton, England

    Dear @bt_uk my father, who lives alone, in his 80’s, in an isolated rural community has been without a phone for 10days. Despite five calls from me we are no closer to solving this. The first engineer who visited described exactly where the problem is. As did the second. 1/2

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • booker213
    read steel ball run (@booker213) reported

    @bt_uk That number was unhelpful and still required a login, so wouldn't let me proceed. I just need to find out if there is an already reported error in my area or if it needs to be reported. That should be public information.

  • Russell0123456
    Russell (@Russell0123456) reported

    @bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.

  • MaloneiD
    Keith (@MaloneiD) reported

    @Ofcom I have evidence BT won't let customer complaints get to 8 weeks, so they cannot be reported to the regulator. BT closed out 3 complaints I made, without reference to me. One was closed within hours of being raised. Are they permitted to do this? @bt_uk @MartinSLewis #slamming

  • redpath42
    Doreen Grove (@redpath42) reported

    I recently changed my tv and bb provider from @bt_uk to @EE the system was supposed to be a straight transition withe same quality of elements but the EE system is rubbish and it is almost impossible to speak to someone to help

  • DaveKendallPho1
    Dave Kendall (@DaveKendallPho1) reported

    @bt_uk I have an email inviting me to sign up for BT mobile phone plan. I was with BT for yrs then you discontinued your mobile plans and past me on to EE mobile. They were crap. Now you’re doing mobile again. I don’t get it.

  • Staggly
    Paul stagg (@Staggly) reported

    @bt_uk @ralphaverbuch but they will put you hold , be rude to you and ultimately do nothing - we are paying for service that you are not providing - answer us on here

  • SeanLlangynidr
    SeanMynyddLlangynidr 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇮🇪 🇵🇸 (@SeanLlangynidr) reported

    @bt_uk are a waste of human breath, and are Olympic standard liars. It's now the Communications Ombudsman, your service is an utter shambles.

  • GraemeDavis
    Graeme Davis (@GraemeDavis) reported

    @bt_uk Thanks for this @bt_uk - i did manage to speak to a BT *human being* and the problem is outside my home, BUT the process has triggered BT to book a fourth appointment to connect me to fibre. I’ve had three engineers who say it is impossible - Grade 2 listed house in a conservation area; cables would need multiple way leaves, no practical cable access to my house which is permitted by Grade 2, difficulty of routing inflexible cables once inside. I’ve accepted this, fibre cannot be installed to my home. How do I cancel the engineer and not rebook the engineer appointment which has been set up? There appears to be a lock on the system where it can only be rebooked even by BT; cancellation is absolutely impossible. Should I try a letter? Any phone process doesn’t work as operatives are not authorised to cancel but can only rebook.

  • Scampicus
    mpc (@Scampicus) reported

    @bt_uk you have sent me around in circles while promising to get a person to speak to me. Blatant lying and disrespect for the customer!

  • chinleyman
    gary tordoff (@chinleyman) reported

    @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.