BT (British Telecom) Outage Report in Ottery St. Mary, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ottery St. Mary, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ottery St. Mary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (63%)
-
Wi-fi (15%)
-
Phone (9%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near Ottery St. Mary, Devon, England
The most recent BT (British Telecom) outage reports came from the following cities: Exeter, Cullompton, Exmouth, Seaton, Ottery St Mary and Honiton.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Cullompton |
Phone | |
| Exeter |
Total Blackout | |
| Exeter |
Internet | |
| Exeter |
Internet | |
| Exmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Ottery St. Mary, England
Latest outage, problems and issue reports in Ottery St. Mary and nearby locations:
-
Stephen Sowden
(@StephenSowden1) reported
from
Exeter District, England
@bt_uk is your internet down. Please advise.
-
🍎🍐TheGrocerOnTheGreen🍋🍊
(@grocer_on_green) reported
from
Exeter District, England
@CllrEmmaMorse @virginmedia @bt_uk @SkyUK @VodafoneUK @BenPBradshaw Amazing how we are living in this “Digital Age” and yet there are these “Connectivity Black Spots” within the city 🙄 Amazing and disappointing the private companies don’t want to help/get more customers 😕 @BenPBradshaw works so hard for Exeter, lobbying away on everything!😊👍
-
Andy Mackay
(@AndyMackay_) reported
from
Exeter District, England
So, after following instructions from @BTCare , my online account access breaks. Three contacts later, inc a delayed callback, I’m told there’s an issue affecting “many customers”, but no answer as to why they couldn’t have said that this morning.
-
Tanya ~Tc ~💙
(@tctantan) reported
from
Exeter District, England
@bt_uk No help.. I will call u tomorrow..
-
Tanya ~Tc ~💙
(@tctantan) reported
from
Exeter District, England
@bt_uk.. Not a day goes by without my Internet connection going down.. Paying over the odds for a service which barely let's me watch a film.. #bt #noservice #devon
-
Andy Blackmore
(@andymblackmore) reported
from
Lympstone, England
@bt_uk shocking I can’t wait to leave poor customer service GREEDY don’t care because your in contract
-
Miles Davis
(@milesodavis) reported
from
Exeter, England
Hi @bt_uk there is a problem with my elderly neighbour’s connection, meaning she has no phone and no broadband. I can only speak to you through an automated service saying it could take 48 hours for an engineer to look at it 1/2
-
Andrew Neligan
(@andrewneligan) reported
from
East Budleigh, England
@CarrieFryer @bt_uk @WeAreOpenreach 🤬😡Sadly they are all as bad as each other.
-
Stuart Sharp
(@SharpStu) reported
from
Kenton, England
Can @bt_uk or @btsport help? BT TV subscription from yesterday, BT TV box arrived this morning, but BT Sport channels (have got them in the package) not working. Why? BT TV box is running latest software.
-
Barry Frost
(@barryjohnfrost) reported
from
Exeter District, England
@BTCare so I make a complaint of pressure selling to renew my BB contract with BT , told I’d get a call in 72hrs - no call back but email closing complaint …complain again , told manager will listen to tapes and contact me … no contact again & email closing complaint again 😠
-
jan syner
(@earljanis) reported
from
Venn Ottery, England
@btsport is it me or is it impossible to cancel your rolling monthly sports package?
-
Hazel Layzell
(@25hazydayz) reported
from
Honiton, England
@ExeterChiefs @Harlequins @premrugby @SandyParkExeter @btsport @BBCDevon Good luck 🍀 and go hard @ExeterChiefs I’ll be throwing down a few tomahawk chops from home @BigChiefExeter Windy Park 🌬🌬🌬 will certainly live up to its name today 🤗
-
Ian frankum
(@frankum_ian) reported
from
Exeter District, England
@btsport ST holder at West Ham my free codes isn't working , Help
-
Stephen Sowden
(@StephenSowden1) reported
from
Exeter District, England
@bt_uk the WiFi signal keeps dropping and then disappearing . Please help.
-
adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
Hi @bt_uk a bit of a problem we have chucked away the return sticker that was attached to our new fibre hub to send the old bit box back is is possible you can send another one so we can get it back to you. Cheers.
-
David L Barratt 🏳️🌈💜
(@DavidLBarratt) reported
from
Exeter District, England
@bt_uk Hi Rita Problem is now fixed as the disk has arrived even though Royal mail changed it to Monday! Please give your customer's an option to choose a carrier I would Evan pay extra knowing that at least it will be delivered on time bt service is great not RM.. thank you.
-
Barry Frost
(@barryjohnfrost) reported
from
Clyst St. George, England
@BTCare It’s now an official complaint but the service is worse than shocking in every aspect - shame on you 😩
-
Knightrider
(@wrestlingsoph) reported
from
Exeter District, England
****** I can’t tell if it’s @btsportwwe @btsport or @WWE audio issues, but on the replay of #WWESmackdown #SmackDown All I can say is I can hear the foreign #announcers sort it out!
-
Andrew Butler
(@AndrewButlerNet) reported
from
Countess Wear, England
@livesurfcams @btbusinesscare I guess my point was that these things can be worked round, my banks seem to manage it. Also, if there is a known issue this would save a lot of agg if the issue was communicated.
-
Steve Lee
(@SteveALee) reported
from
Exeter District, England
@rem @virginmedia happy with @bt_uk broadban good router with 3 mesh discs, we have had FTP for many years and get about 30 Mbps upload with 150 download. mobile fall back if line fail. expensive but do get BT mobile deal as well. good support.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott
(@ScottyMiddz) reported
@bt_uk In in Yeovil and my connection is appalling. Any issues you know of ??
-
Adam Gregory
(@ads9742) reported
Day 100 with Internet fault continuing @bt_uk still showing a shambolic customer service
-
Anne Graham
(@AnnaGra65143872) reported
@bt_uk Nextdoor neighbour responder referred me to Facebook re @bt_uk problems. Found also v informative FB site BT Complaints and Unhappy Customers site. A revelation but no longer surprised at the arrogance and poor service of BT. #BTDONTCARE
-
Peter Walker
(@Wa1Peter) reported
@bt_uk You could advise EE that their message is as much use as a chocolate fireguard - and that Orange gave a much better service!
-
shaun wixey
(@shaunwixey) reported
@bt_uk Can you get my bill down please
-
Maurice Kilbride
(@MauriceKilbride) reported
@bt_uk Just to update you - spoke to another BT call handler on the link you sent - kept me holding for the majority of a 55 minute call and couldn't help me. Gave me another number, woman said she would call me back in 5 minutes, that's over an hour ago. Utter joke! @bt_uk
-
Ali Johnston
(@alijphotos) reported
@BT_UK Broadband down; poor lady on your technical help obviously following script and not trained in the basics;now waiting 6 days to get an engineer out. Can't offer a Sim card to hot spot. Photo business now out of action for a week;student cannot get coursework completed.😡🤬
-
Anne Graham
(@AnnaGra65143872) reported
@OpenreachHelp If you are responsible for this you need to send someone out to deal with the damage. BT are refusing to tell me if you did this. @bt_uk #BTDONTCARE
-
Gaz Parry
(@GazParry93) reported
@bt_uk what a scam! I’ll be reporting you to the ombudsman. False advertising and poor customer service.
-
Ali Johnston
(@alijphotos) reported
@bt_uk Thanks but your solution that I pay you over £288, enter into a new 24 month contract and get a Halo is nothing short of ridiculous.