BT (British Telecom) Outage Report in Haslemere, Surrey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Haslemere, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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Wi-fi (14%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Haslemere, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Cranleigh, Guildford, Pulborough, Liphook, Aldershot, Haslemere, Godalming, Alton, Billingshurst, Midhurst and Upper Farringdon.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Phone | |
| Guildford |
Internet | |
| Pulborough |
Internet | |
| Cranleigh |
Internet | |
| Guildford |
Internet | |
| Liphook |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Haslemere, England
Latest outage, problems and issue reports in Haslemere and nearby locations:
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
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Nick Jenkins
(@nickj76) reported
from
Easebourne, England
@bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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clive waller
(@clivewaller) reported
from
Stroud, England
Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Johnson
(@apgj67) reported
@btbusinesscare As usual lack of information I had this issue most of the day if not all day … driving me mad 😡 unable to contact customer etc as usual poor service why’s it not highlighted on your website so we know it not us 😡
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Nathan Foster
(@NFozzy1990) reported
@btbusinesscare can you please help me there is a fault with my business phone line that my card machine goes through, called up twice to have the phone put down on me/cut off I’ve lost a lot of business so far today, thanks Woodston cycles Ltd Peterborough
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Batrick Pateman
(@BatemanChino) reported
from
Worle, England
@bt_uk @BTCare Broadband appears down in BS22 8BD?
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Tony33
(@Tony33uk) reported
So we have a dedicated business leased line and @BTBusiness @btbusinesscare are doing **** all about it! Been down for over 24 hours and despite being told several times its still not on, assume we we been able to invoice you for thousands of pounds for loss of earnings
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Alex Green
(@al74green) reported
@btbusinesscare BT Business do not look after there customers, I have lost work today due to their inability to maintain the network, absolutely disgraceful, customer care is non existent
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Matthew
(@PaganOnTour) reported
@scottavfc8 thata right champions league was never independently owned by sky tv they never had the rights they never showed the games it was itv then btsport now owned by EE as tnt sports so sky never had the champions league
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Holly
(@howmuchlonger75) reported
@btbusinesscare @sammifordart My broadband has been awful for over 24 hours now. Can barely get online. What is happening @bt_uk ?
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Mark
(@Walesguy2) reported
@ivinsp @FutureDarren @btbusinesscare You’re a star!! Thank you. Spoken to Ankul, Rushsli, Snehit, Sreya, Muskan just this week. Not one had bothered to move this forward or get back to me. Awful.
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Mark
(@Walesguy2) reported
@FutureDarren @btbusinesscare I mean the “help centre” in India is absolutely dreadful. Mind boggling incompetence and quite happy to lie to customers. I don’t know why @Ofcom don’t do anything!!!
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Darren the new me.💜❤💙💚🧡🙏
(@FutureDarren) reported
@Walesguy2 @btbusinesscare BT as Multi National Conglomerate should be held accountable for so many faults and errors,…..but yet, here they still are!