BT (British Telecom)

BT (British Telecom) Outage Report in Haslemere, Surrey, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Haslemere, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Haslemere, Surrey, England 03/12/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Haslemere, Surrey, England

The most recent BT (British Telecom) outage reports came from the following cities: Godalming, Guildford, Aldershot, Bordon, Haslemere and Midhurst.

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City Problem Type Report Time
United KingdomGodalming Internet
United KingdomGuildford Internet
United KingdomAldershot Wi-fi
United KingdomBordon E-mail
United KingdomGuildford Internet
United KingdomGodalming Phone

Community Discussion

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BT (British Telecom) Issues Reports Near Haslemere, England

Latest outage, problems and issue reports in Haslemere and nearby locations:

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.

  • clivewaller clive waller (@clivewaller) reported from Stroud, England

    Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    Arrrggggghhhhhh I can’t solve this broken internet problem and @btbusinesscare won’t speak to me as I’m not named on the account. People all over Cranleigh are having major issues with no/slow internet and it’s impossible to get it resolved.

  • martinbamford Martin Bamford (@martinbamford) reported from Cranleigh, England

    I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • GenerallyMac GenerallyMac (@GenerallyMac) reported from Gomshall, England

    @BTCare fairly ironic that I can’t report your broadband service faults over the phone because the survive is unavailable. #btfail #btdontcare #btbroadbandisuseless

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • ChrisElson11 Chris Elson (@ChrisElson11) reported from Guildford, England

    @btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • SpursRevival The Spurs Revival (@SpursRevival) reported

    BT sport genuinely just asked why Conte's way of playing not working this season... Spurs are 3rd and have lost 1 league game! Stop talking such shite @jjenas8 @btsportfootball @btsport

  • alexgib5on Al Gibson (@alexgib5on) reported

    @btsport problem with btsport3?

  • bods1981 danny bonwick (@bods1981) reported

    @btsport what is wrong with wrong with your signal for the spurs game? Every other channel is fine except the 2 channels the spurs game is on?? It's happened everyone of spurs's champions League games

  • the_welder_p32 Kraken (@the_welder_p32) reported

    @bt_uk Thanks clare. We just having a bit of a mare with our broadband. I tried explaining to him that both our neighbours and us are having the same problem. We've had a bad experience with bt in the past over this but everytime the weather turns wet, we have issues.

  • GtheTrainDriver G the Train Driver (@GtheTrainDriver) reported

    @bt_uk what the hell is going on with your Mobile Network!? Signal in both 4G & 5G has been abysmal lately in the South London area! It's enough for me to contemplate another service provider for all the contracts in my household! And that's 7 contracts!

  • liverpoolLfc07 Andrew Hutton (@liverpoolLfc07) reported

    @btsportfootball @btsport can you please fix the xbox series x bt sport app im sick of hearing what happens before i even see it spoiles it completely and to pay for this shocking @XboxSupport

  • Ger_mannn Ger Stynes (@Ger_mannn) reported

    @btsport asking people to donate to aid the terrible floods in Pakistan. Maybe the royal family may lend a penny or two considering they once held Pakistan as part of the British Indian Empire until the 1940's #PakistanFloods2022

  • igarths David Cormack (@igarths) reported

    @bt_uk renews my broadband contract when I explicitly asked them not to, now they can’t cancel it, service as shocking as their broadband

  • rex_1979 Rexy (@rex_1979) reported

    @bt_uk @JohnGarthwaite1 I am having trouble too, via EE. Ive rebooted.. other matches are working

  • aaronmjenks aaron (@aaronmjenks) reported

    @bt_uk Honestly it’s a joke for a communication company bt are the worst company I’ve ever had to deal with . I get fobbed off every time I ring now 12months is just a joke.