BT (British Telecom) Outage Report in Haslemere, Surrey, England
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The latest reports from users having issues in Haslemere come from postal codes GU27.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Haslemere, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Haslemere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Haslemere, Surrey, England
The most recent BT (British Telecom) outage reports came from the following cities: Aldershot, Bordon, Guildford, Godalming, Haslemere, Midhurst, Pulborough and Petersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Wi-fi | |
| Bordon |
||
| Guildford |
Internet | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Haslemere |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Haslemere, England
Latest outage, problems and issue reports in Haslemere and nearby locations:
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May Rene Joseph
(@MzMayRene) reported
from
Guildford, England
@btbusinesscare @BTCare Please help!! We had a new broadband and phone line installed last Friday! The engineer did not check if service working in our business property! Please send an engineer to fix asap as affecting our business.
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
@LAMTownsend @bt_uk I think the problem is with @OpenreachHelp rather than BT? I’m hearing that BT are sending out engineers to households but unable to do anything to restore the Internet when they arrive because there is a wider network issue. Strange that they’re unaware though.
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Michael Youmans
(@therealmyoumans) reported
from
Guildford, England
@bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!
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Chris Elson
(@ChrisElson11) reported
from
Guildford, England
@btsport seriously Steve mcmanaman? Is he well in the head? His biased commentary tonight is sickening. How he thinks the Stirling challenge wasn’t a booking I’ll never know. Call your set Liverpool? You like blue so much should be @Everton
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant
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TomYoung
(@young_tom88) reported
from
Guildford, England
@bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣
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Nick Jenkins
(@nickj76) reported
from
Easebourne, England
@bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
I’m completely stuck. @btbusinesscare can’t even accept my report of a line fault because I’m not named on the account. Both people who are named are out of contact for the foreseeable. Have come home to use Internet here for a bit, but not having it at work is a serious problem.
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clive waller
(@clivewaller) reported
from
Stroud, England
Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service
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Jack-Dog
(@JackDogAiredale) reported
from
Busbridge, England
@Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.
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Gracie
(@SarahJGrace1) reported
from
Godalming, England
@bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.
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Martin Bamford
(@martinbamford) reported
from
Cranleigh, England
And once again, @btbusinesscare won’t talk to me as apparently I’m not named on the account! This despite my name being added last time we had a problem. Head. Desk. Bang.
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.
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Chris
(@MrChris62) reported
from
Guildford, England
@bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonesy
(@CraigLiamJones) reported
@bt_uk Raised a complaint a few weeks ago and I’ve had no contact whatsoever from yourselves and I even had to reopen the complaint as you closed it without resolving it! I am also being chased for a bill for services I don’t want and am not using. Sort this out please
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rob
(@scholarrob) reported
@Mac1965 @btsport Premier league football is not about the diehard fans that are totally devoted to their clubs and live for match days, it is totally just about money, tv dealss and viewing figures around the world, none devoted fans who enjoy the VAR **** for the bit of suspence. Its bollocks!
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Lee
(@CornishGooner87) reported
@bt_uk can I have some help please
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Mark
(@WeekendWorrier) reported
For 245 elapsed days or 8 months now, I have been in “dispute” around my cancellation of the @BTsport package. The actions taken by @BT_UK @BTSport presume and treat me guilty, despite trying to actively resolve this matter for now 8 months
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Peter 🏳️🌈
(@gatesheadgeek) reported
@bt_uk I was told that your policies are to provide different upgrade prices to different existing customers. A neighbour is getting a better service for £10/pm less than I was offered, but it was impossible to give me the same price.
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John Pritchard
(@werkware20) reported
@bt_uk I’m attempting to become a new customer, so far I have tried to ordered twice, got order number, no receipts and cannot track on your website as it hangs. Shall I try another provider?
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Anthony M
(@tonym7777) reported
@btsport I’ve tried that before. It doesn’t tell you how to fix it, just how it occurred. The only “fix” it suggests is to wait, which isn’t working properly. I appreciate you need a strict policy to prevent piracy but it’s that strict it’s preventing genuine, paying users from watching.
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Richard G. Clegg
(@richardclegg) reported
@bt_uk I have checked the database and registered interest yes. I honestly wonder if it is some oversight or issue in the database since it is a very central place with fibre nearby.
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Kasia Mieszczak
(@KasiaMieszczak) reported
@bt_uk we don't have any internet in RG40 area. I can't find a way to check if services are down on your website (except only if I have my landline number - who below the age of 30 knows this). We tried the old restart, unplug etc
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PS
(@steeleyp_) reported
@MrBenRice @btsport They're just clever in how they advertise it. My bill says 'Sky Sports - Complete' but there's also a separate 'Sky Sports - HD' charge. It's bundled together as 'HD as standard' but it's still broken down separately for billing.