BT (British Telecom) Outage Report in Alton, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 20: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alton, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Farnborough, Aldershot, Petersfield, Farnham and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Phone | |
| Aldershot |
TV | |
| Aldershot |
Internet | |
| Aldershot |
Internet | |
| Petersfield |
Internet | |
| Farnham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.
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clive waller
(@clivewaller) reported
from
Stroud, England
Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Nick Williams
(@NWVT) reported
from
East Meon, England
@bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James_rantell
(@James_Rantell) reported
@bt_uk we've not had a landline since before Christmas and despite 4 engineer callouts only 2 have shown up and neither of them have fixed the problem, still no landline and our WiFi drops out every hour or so. Your mini Hubs work to allow one device online at a time so
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Mark jarman
(@Jarmanmark79) reported
@BTCare after a few weeks of it all working well the internet has finally slowed down again, i cant even open twitter on it to complain.I guess a few weeks of it working justifys charging me so much for a product which is **** for the rest of the year? @gigaclear hurry,save us!
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Sparx Spikeyboi
(@SparxHedgehog) reported
@SpAM_CAN @bt_uk I had the same thing. Nothing gets done and they never follow up.
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Clare Coyne
(@ClareCoyne8) reported
@tweedtotyne @bt_uk Family has to get an MP involved before @virginmedia would help. Shameless.
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Colin Duffy
(@JustDuff) reported
@bt_uk Yes but engineers come at night after we phone to complain, even though they tell us they can't fix it at night and no engineers come out the following day so it's like rinse and repeat
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Rachel
(@Rachelrocket74) reported
@bt_uk It was about when you reneged on an advertised deal then I had to spend 6 months trying to get my money back and resolve it, I would never use BT again.
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Gareth
(@Rocknrollhobo) reported
@bt_uk Yes. Apparently there is an issue in the area that should have been completed by 1330z it’s now 1600. Can you check my service on my postcode and adddress please and find out what’s going on?
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Michelle
(@black_jeans) reported
@bt_uk Hi Lisa, I spoke to your customer services and they are sending out an engineer. Thank you.
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AVC
(@AVCole10) reported
@bt_uk SM48002065 I am account holder, I really am at the end of my tether with the terrible service from BT this week, I agreed with lady on first call a package I was pleased with and it’s all just been a farce since then thank you for helping
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AJG
(@gozzand) reported
@bt_uk never mind 'unbreakable' , needs to be more affordable,