BT (British Telecom)

BT (British Telecom) Outage Report in Alton, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alton, Hampshire, England 01/31/2026 13:00

January 31: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (6%)

    Total Blackout (6%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alton, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Haslemere, Aldershot, Midhurst, Basingstoke, Bordon, Farnborough and Petersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaslemere Internet
United KingdomAldershot Internet
United KingdomMidhurst Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • clivewaller clive waller (@clivewaller) reported from Stroud, England

    Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • JuFitJuJu Julian (@JuFitJuJu) reported

    @bt_uk Cheaper bill would be nice? Top dollar for a below average service

  • payal8x Pie x (@payal8x) reported

    @bt_uk WHY IS MY WIFI NOT WORKING ON A SATURDAY NIGHT??????!!!!!

  • MarkWallaceGlos Sir Mark (WEAR A MASK) 🇺🇦 💙💛 #CovidIsAirborne (@MarkWallaceGlos) reported

    @martinwwhite72 @bt_uk I know that they are trialling direct customer contact with Openreach. Worth a punt and if no go I have the CEOs email

  • sarahdakin4 Miss D (@sarahdakin4) reported

    @bt_uk really disappointed with BT's support following an outage in my area. No info provided at the time, phone calls resulted in incorrect info. Compensation promised and not delivered. Very disorganised.

  • GerryOSulliva19 Gerry OSullivan (@GerryOSulliva19) reported

    @bt_uk 2/ or give any indication of where the connection of their order is,or wether they feel my complaint is justified.... anyone at BT like to foist an opinion.... anyone at all??

  • loulouworkshop Loulouworkshop (@loulouworkshop) reported

    @bt_uk You tell us to check the website for help, but one failure now has THREE projected fix times. When is the broadband going to be back in Kent please? (One answer will suffice). #shitservice

  • mary_rarehare Mary Rarehare🦆🐈🌈Smokey (@mary_rarehare) reported

    @BT_UK awful bradband speeds in Wirral tonight...unable to watch tv ??

  • gemhorne86 Gem (@gemhorne86) reported from Driffield, England

    @bt_uk when do accept the problem to be fix in Driffield, East Yorkshire. Had no internet for last 5/6 hours

  • gemhorne86 Gem (@gemhorne86) reported from Driffield, England

    @bt_uk So if the problem isn’t fix by 5 tonight we can assume it will be tomorrow

  • Gtc1Co G (@Gtc1Co) reported

    @bt_uk can yous help ? Am looking to buy an old Red phone box for my kids please help