BT (British Telecom)

BT (British Telecom) Outage Report in Alton, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alton, Hampshire, England 01/10/2026 03:25

January 10: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alton, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Bordon, Farnborough, Petersfield and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomBordon Wi-fi
United KingdomFarnborough Internet
United KingdomPetersfield E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • lowrisian Lowri (@lowrisian) reported

    @bt_uk reported problem (March) to @openreachhelp again to yourselves last Sunday & this morning an @openreach have removed the line

  • _studyeveryday study every day 💻📝📚 (@_studyeveryday) reported

    @bt_uk are expecting my broadband outage to last > 10days, as they cba getting anyone out to dig up a cable. Anyone have experience with StarLink? How long after ordering does it take to arrive?

  • Daniell66991950 Danielle Collingwood-smith (@Daniell66991950) reported

    @bt_uk this has to be the worst Internet provider that I have had. Logged no Internet, said it was a fault outside the house and they would send an engineer (how convenient I wouldn't even know of they have been or not) problem fixed !!Still cannot watch a show without buffering

  • hannahpatel0503 Hannah Fontana (@hannahpatel0503) reported

    @bt_uk any issues with BT smart controls? App/camera connection keeps dropping despite Wi-Fi being all ok

  • MadameButcher Sarah Butcher (@MadameButcher) reported

    @bt_uk Can you explain to me why you're charging me £90 a month for a service that would only cost me £40 if were a new joiner?

  • JamesHReeve James H Reeve (@JamesHReeve) reported

    @bt_uk A child could see the flaws in Digital Voice. I now have 3 redundant phones & 3 cheap and nasty phones that I don't want. An engineer came but said he couldn't fix it & it was a job for Openreach. They never came. My wireless printer now doesn't work. All thanks to Digital Voice.

  • MadameButcher Sarah Butcher (@MadameButcher) reported

    @bt_uk And can you also explain why there is no one answering your phones while I try and cancel your service? I've been listening to your terrible music for ages now. Last time your system cut me off after 30 mins.

  • guyday77 Guy Day (@guyday77) reported

    @BTCare an absolute shambles your customer service Report line fault by text Should be fixed by 05/07 2 days later “you need to book appointment” is 06/07 ok? Call in, person doesn’t know what text system said Raise complaint You close without resolving & email from no reply

  • CathyMWelch Cathy Welch 💙 (@CathyMWelch) reported

    @bt_uk help urgently needed. Need to talk to a person about repair for father (96) whose landline it working. A Bot isn’t good enough

  • Wale_MUFC simon wale (@Wale_MUFC) reported

    @bt_uk I made a statement….. didn’t ask for your input at anytime. I wanted others to see how poor customer service was and how the whole situation has been handled