BT (British Telecom)

BT (British Telecom) Outage Report in Alton, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alton, Hampshire, England 01/30/2026 18:40

January 30: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alton, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Haslemere, Aldershot, Midhurst, Basingstoke, Bordon, Farnborough and Petersfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomHaslemere Internet
United KingdomAldershot Internet
United KingdomMidhurst Internet
United KingdomBasingstoke Phone
United KingdomBasingstoke TV
United KingdomBasingstoke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • clivewaller clive waller (@clivewaller) reported from Stroud, England

    Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • onlinedesignuk 🖥 Online Design (@onlinedesignuk) reported

    @OpenreachHelp Well that will be @BTCare but is it not your team that should have turned up to fix but didn’t even notify of not arriving?

  • 14Loxie loxie-14 (@14Loxie) reported

    Once again my @bt_uk internet has gone down for nearly 48hrs. An once again no communication from them. Definitely leaving wen its time to go. Sky have by bt sport packages again and sky internet was better from wat I remember. ******* joke bet they charge me still tho.

  • Kop202 kop (@Kop202) reported

    @vivast_pauli My IPTV not working, so have to watch Hamburg v Hanover on BTSport...

  • ethical_PR Helen Ashley (@ethical_PR) reported

    If you're thinking of moving over to @bt_uk don't. Meant to install broadband etc yesterday. Never turned up. No apology. No notification. Spent 3 hours plus on phone since to try + get new appoint. Promised email + revised appointment cfmd this AM. Nothing. #BT @OpenreachHelp

  • tomoyonx TW (@tomoyonx) reported

    Hi @bt_uk. Just wondering what the broadband fault in the Brighton area is being caused by? There is no report on your website but I reported a fault 5 days ago and my neighbours and I have experienced slow internet since this day. Speeds are currently between 3-5mbps.

  • MajinYogiBear Yogesh Depala (@MajinYogiBear) reported

    @btsport hi i can’t log into the bt sports app! I’ve tried many times and also changed my password twice. I’m an EE customer so have the package through them.

  • MMA_Einar Einar 💎 (@MMA_Einar) reported

    @UFCEurope @btsport All European main event.. on a card that's at the worst time possible for Europeans.. You have to change this, it's horrific to watch at 2am-8am

  • deanrobinson78 Dean Robinson (@deanrobinson78) reported

    Where do @bt_uk and @openreach get off leaving my vulnerable parents without phone and internet for a week. Engineer turns up today and just says its an internal issue and leaves. No tests. Won't even look at master socket. Utterly disgusted and so annoyed at such poor service.

  • samuel_waite samuel waite (@samuel_waite) reported

    @bt_uk @47AEH Spent 2 hours each day on for the past week trying to get through to speak to someone about the wifi, the customer service is absolutely shocking wouldnt recommend if you want fast replies and good customer service, especially from the first blue chip company

  • scottbarlow88 Scott Barlow (@scottbarlow88) reported

    @btsportfootball ******* @btsport get rid of Martin keown!! He talks some absolute shite!!