BT (British Telecom) Outage Report in Alton, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alton, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Midhurst, Basingstoke, Bordon, Farnborough, Petersfield and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Midhurst |
Internet | |
| Basingstoke |
Phone | |
| Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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clive waller
(@clivewaller) reported
from
Stroud, England
Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service
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Nick Williams
(@NWVT) reported
from
East Meon, England
@bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tricia Baines
(@tricia_baines) reported
@bt_uk Hi! Is it normal practice to be mis-sold a product by BT and then for the service not to work for almost a year yet still charge an 83yr old man full price? Trying to sort this out for over a month yet no-one contacts me back. Thanks.
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john suffok charter
(@Johnsuffol) reported
@bt_uk i have sent a tweet with the exact locations ,3 emails to customer services about 2 damaged phone boxes and received NO REPLYS WHAT A GREAT SERVICE
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the last five minutes
(@mikwnsartz) reported
@bt_uk @homestartuk please sort your tv signal
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Leandro Kesler-Kirby
(@Leo20081982) reported
@bt_uk is there a outage with bt. My internet has gone down and my hub has a solid orange light and won’t turn blue. It’s been like it for past 2 hours. Please help
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David Lilley
(@Therealizzard) reported
New candidate for most incompetent customer service in the uk. Take a bow @bt_uk
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Cheri
(@ptrangjenny) reported
@btbusinesscare opened a complain in January, it is still opened as of today. Complaint handler lied about calling back. No-one from the team is willing to help. Maybe I should bring you to court!
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Lesley Gibson
(@wayhomeproject) reported
@bt_uk hub flashing pink and no internet. I’ve already rebooted. Is there a problem in pe9 2?
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hails
(@Bootybosworth) reported
@bt_uk is it standard practice for your centre mangers to refuse to log a customer complaint?!? He would only log it if it could be closed the same day and when I refused he ended the call??????
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Tim Carr
(@TimothyDRCarr) reported
@btbusinesscare again only you can confirm this. Don’t say tech support will help. I know the truth about your hardware. Your be wasting my time. Are you going to contribute to my purchase of mesh network that actual delivers on its promise unlike your SH2 and discs?!
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Tracey Winterton
(@traceywinterton) reported
Credit to @bt_uk within 30 minutes of me tweeting, Claire replied and then called my husband to look into the issue.