BT (British Telecom)

BT (British Telecom) Outage Report in Alton, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alton, Hampshire, England 01/18/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alton, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Bordon, Farnborough, Petersfield and Aldershot.

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City Problem Type Report Time
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomBordon Wi-fi
United KingdomFarnborough Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • clivewaller clive waller (@clivewaller) reported from Stroud, England

    Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Ehlan22 Elly (@Ehlan22) reported

    @bt_uk He replaced the cover of the socket and our broadband is now blue but landline is not working properly, he didn’t believe me it was blue so came back in to have a look for himself , its still not functioning like it use to though

  • nickswift Nick Swift (@nickswift) reported

    @bt_uk 3 x scam calls received today with an automated recording saying they are going to close down my internet - then live caller claiming to be from BT - 2 calls from a Nottingham number, one from Switzerland - please advise where best to report scamming

  • TLewo98 Tom (@TLewo98) reported

    @bt_uk Ello, some guy came to fix someone’s WiFi over the road, went up the pole sorted some wires - our internet went off for 5 minutes and we’ve gone from 65 down and 20 upload to 6 down 6 up... 😒 whats happening.

  • LizB13 Liz Blake 💙 (@LizB13) reported

    Just received a bill for £0.00 from @bt_uk for an unspecified service. Can't find out what it is online because I do not have a BT "ID" & I can't get one because I'm not a BT customer. Online chat apparently not being staffed today. Having one of those days I wish would be over!

  • natasha_b14 natasha (@natasha_b14) reported

    Can’t quite believe such BIG companies are incapable of sorting out my small queries ...why is it taking months? worse service ever! @BTBusiness @btbusinesscare @o2businessuk

  • JohnLBergqvist John Bergqvist (@JohnLBergqvist) reported

    @bt_uk My mother's BT order "VOL013-554425748681" has changed to show her landline install is now cancelled? What's going on, please help - we've been messed around for over 2 months now.

  • nikikaka paris hilton’s baby voice (@nikikaka) reported

    @bt_uk hi i was on the phone to you earlier. i need to amend my order, can u help me?

  • MikeWTweets Mike Wilson (@MikeWTweets) reported

    @lcolmR @elonmusk @bt_uk Did you have any difficulties placing your order? Their order page errors out with an error on their side.

  • Catherinejourno Catherine Cocklin (@Catherinejourno) reported

    @Ofcom @bt_uk Why do cancellation fees apply if a person has moved house? They don't apply for any other services. Why is BT allowed to get away with this practice? The new house does not have a BT phoneline. They don't provide service to that address.

  • JustthatjamesIg James Wright (@JustthatjamesIg) reported

    I think I need a new broadband my @btsport is freezing all the time and I'm missing way too many football matches... Not paying my bail this month & I'm going to a decent service!!! @BT sucks!!!