BT (British Telecom) Outage Report in Alton, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Alton, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Bordon, Farnborough, Petersfield and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Phone | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Bordon |
Wi-fi | |
| Farnborough |
Internet | |
| Petersfield |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Dom 🎧📱👨🏼💻
(@ca95014) reported
from
Liss, England
@bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.
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clive waller
(@clivewaller) reported
from
Stroud, England
Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Nick Williams
(@NWVT) reported
from
East Meon, England
@bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Dan
(@barker316) reported
Anyone else on @virginmedia have a problem with the sound and picture not matching up on @btsportrugby @btsport UHD? The HD channels are fine but the audio is about a second behind the picture on #BTSportUltimate
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💙🐝👑Spanna Monkey 🔧🐵🙊🏴☠️
(@SpannaD) reported
@bt_uk As a customer would BT openreach ring to say there is a problem with a cut in the network to why our internet could be slow.. They wanted me to use a mobile/tablet/computer etc.. I’m smelling a scam so said I had no mobile not tablet etc and to ring back so I could check..
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Bill Butcher
(@wcbutcher) reported
from
Kidlington, England
For a communication co @virginmedia aren’t very commutative. Their internet is down AGAIN. 3rd time in 2 weeks. I saw one of their men at a roadside junction box. That’s dangerous they should leave that to the experts. I am seriously thinking of returning to @bt_uk
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Karen Higgins
(@karenellaB) reported
Now it might seem like a minor inconvenience the broadband being down for 7 hours in #Shrewsbury but queues are building up in supermarkets as a result of slow tech and cash is being requested. Now I'm guessing that is not ideal in the current pandemic scenario @bt_uk
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John Pollard
(@yeltzland) reported
from
Hexham, England
Having to watch Chorley v Derby with the the sound off. The fake crowd noise is always awful, but @btsport think the Chorley crowd would normally sound like an under 9s swimming gala 🙄
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Mike Sealey
(@SealeyMike) reported
@stagetechuk @btsport Pirating dropped when streaming services like Spotify and Netflix made it easier. Now everyone and their mum wants to run a streaming service the risk/reward ratio favours piracy again.
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Londoncomment
(@Londoncomment1) reported
@bt_uk dealing with your company is like psychological warfare. Literally nobody knows what they are doing other than passing you from one queue to another. The worst. 2 hours on the phone, just been cut off and now I'm going to have to start again.
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geraldus
(@crownerjohn) reported
@bt_uk Shrewsbury broadband down. When will it be fixed?
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NubianQueenBee
(@BeeNubian) reported
@bt_uk @LBC All done apparently have same problems AGAIN and now visit of an engineer not due till Thursday. So no internet till Thursday 🤬🤬🤬 and yet I am still paying
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Davy
(@The60ftOctopus) reported
@bt_uk help, why is the red butting for BT extra not showing on any channel? I have a BT Box and Sport