BT (British Telecom)

BT (British Telecom) Outage Report in Alton, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alton, Hampshire, England 01/19/2026 22:30

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alton, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Bordon, Farnborough, Petersfield and Aldershot.

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City Problem Type Report Time
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomBordon Wi-fi
United KingdomFarnborough Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • clivewaller clive waller (@clivewaller) reported from Stroud, England

    Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • samnickerson Sam Nickerson #GTTO (@samnickerson) reported

    @bt_uk Engineer arrived. Said signal into box was fine. Still very slow download and upload. Changed the channel. Said to keep an eye on it for 48 hours and if no improvement phone up [again]. Currently no improvement.

  • huntd3 David Hunt (@huntd3) reported

    @bt_uk Hi Tasha - I’m an EE customer but used to work for BT - I have emailed and tweeted Marc Allera - but any response is passed back to the same person who is refusing to take any action.

  • GreenSteveHayes Steve Hayes 🇺🇦💙💛 (@GreenSteveHayes) reported

    @bt_uk No, I have sent a DM with info but no customer contact as promised by text. 99% certain problem in cab.

  • MINDTH3G4P Scotty 门罗 (@MINDTH3G4P) reported

    @bt_uk Hello, over the last couple of days my router keeps dropping connection. I did the troubleshooter, but never detects a fault. Rather annoying and seems to be rather difficult to log a fault.

  • ukmcfry Paul (@ukmcfry) reported

    @bt_uk hi, could you enlighten me as to why your connection speeds are not what I'm paying for? I know 20+ years ago your service was far from good but I would of expected it to of improved by now.

  • BookConverter EARTHQUAKE FUNDER(GLOBAL ACCOUNT) (@BookConverter) reported

    @btsport @SeniorsDarts In Turkey, 2 earthquakes one after the other. The total number of people affected in 10+ cities is around 15 million. Please visit my profile to official support links.

  • madalenaaaa Madalena (@madalenaaaa) reported

    @bt_uk hi, can someone help explain why you've refused to move our broadband over to Sky?

  • Natalieshill Natalie (@Natalieshill) reported

    @bt_uk my Nans landline has gone down, she asked a friend to report the fault for her and you won’t accept the report!! How is she supposed to call you when she can’t phone out? She’s 80yo and needs her phone. Pls can someone help?

  • Burnside_5 Burnside (@Burnside_5) reported

    @O2 and @bt_uk contracts should stay the same price for the duration of the contract, you tie people in to longer contracts (24 and 36 month) increasing prices whilst offering lower prices for new customers. It’s an absolute scam, especially when your service gets worse!

  • MINDTH3G4P Scotty 门罗 (@MINDTH3G4P) reported

    @bt_uk Hello yes, goes between purple and orange. Managed to get the diagnostics done and it’s detected a fault. Hopefully engineer visit next week will resolve the issue.