BT (British Telecom)

BT (British Telecom) Outage Report in Alton, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Alton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Alton, Hampshire, England 01/19/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Alton, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Bordon, Farnborough, Petersfield and Aldershot.

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City Problem Type Report Time
United KingdomBasingstoke TV
United KingdomBasingstoke Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomBordon Wi-fi
United KingdomFarnborough Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @btsport Seriously, expected to be busy and just not prepared to handles the volume this eve. YouTube coverage isn’t same as what’s on the app - terrible. Don’t wanna watch on my phone I want it on my tv! Shambles.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.

  • clivewaller clive waller (@clivewaller) reported from Stroud, England

    Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Michaelcranston Michael Cranston (@Michaelcranston) reported

    Hi @bt_uk I reported a fault on the 26th Aug - only getting 0.2mb broadband!! The 61998 service said no fault detected. Reported again today as still only getting 0.2mb broadband but 61998 now agree with issue. Can you ensure this issue is resolved and backdated to 26th Aug?

  • MissLauraMarcus Laura Marcus (@MissLauraMarcus) reported

    Truly terrific service from #BT. They contacted me to say my broadband was a bit slow. Engineer came. Problem I wasn't even aware of sorted. It may not be the cheapest but you get what you pay for. @bt_uk

  • Kimmlennon Kim Marie Lennon (@Kimmlennon) reported

    @bt_uk Yes John, you do keep repeating yourself. And i'll repeat, I'll seek a contract for broadband elsewhere next May. You lot in customer service are like brainwashed robots repeating bt processes but no common sense. Certainly not giving customer satisfaction. 👋

  • Franbags Franbags 👜 (@Franbags) reported

    @bt_uk is there a problem with your email on iPhones? Being told I have the incorrect password but haven’t changed it. Email is working if I log in to web browser

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare I already have 🤡Case Reference: IMP-107511522, Its been 91 days since the order and I'm still waiting for BT and Openreach to finish the installation. Its just a simple FTTP (and ALL the hardware is in place and works) but its beyond BT and Openreach to activate it-so poor

  • izzibag Anne Agoren (@izzibag) reported

    @bt_uk is there an outage in colchester CO3

  • ThomasLister01 Thomas Lister (@ThomasLister01) reported

    @bt_uk I called bt explained what happens when I turn it on they have confirmed it’s broken and will have to send another one out which will be here some point next week I believe

  • LeonRenilson Leon Renilson (@LeonRenilson) reported

    @btbusinesscare Can they help with my outstanding installation at all? You know, the one thats been going on for 91 days now🤡Case Reference: IMP-107511522

  • polly7719 Heidi (@polly7719) reported

    @bt_uk hi how do I check my data allowance on my BT mobile? I can never tell how much I have left.

  • shnolly1 Colin Morton (@shnolly1) reported

    Currently experiencing some of the worst customer service I’ve ever had in my life with @bt_uk in regards to my broadband installation. Laughably bad. Wouldn’t recommend them to anyone at this rate.