BT (British Telecom)

BT (British Telecom) Outage Report in Whitehill, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitehill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitehill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitehill, Hampshire, England 01/18/2026 04:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Whitehill, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Guildford, Godalming, Bordon, Petersfield and Aldershot.

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City Problem Type Report Time
United KingdomBasingstoke TV
United KingdomGuildford Wi-fi
United KingdomGodalming Wi-fi
United KingdomBasingstoke Phone
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Whitehill, England

Latest outage, problems and issue reports in Whitehill and nearby locations:

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    Imagine paying £20 to subscribe to @btsport last Saturday and still a week later not having the channel! Terrible. Always ‘busy’ when you phone them and callback service is a sham. Awful awful company. #rant

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • clivewaller clive waller (@clivewaller) reported from Stroud, England

    Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • AndrewJPowell Andrew J Powell (@AndrewJPowell) reported from Medstead, England

    Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • thfc31 Joseph (@thfc31) reported

    @BoxingKingdom14 @btsport @jakepaul It’s a knockdown. Poor feet positioning and balance from Tommy

  • Stob91 Ste  (@Stob91) reported

    @BoxingKingdom14 @btsport @jakepaul It's a legit KD, he gets caught while he's off balance... They both got found out in this fight, JP proved he couldn't outbox a novice and TF proved he's never going to go any further than an exhibition fighter imo

  • NFTYAKATORI Rupert Chase Granger (@NFTYAKATORI) reported

    @btsport I want a refund the fight completely cut out after the 7th round. Absolute joke

  • AsimH1995 Asim (@AsimH1995) reported

    @BoxingKingdom14 @btsport @jakepaul He got caught with a jab and fell. It's a legit knock down.

  • Tomahol1 Tom Holland (@Tomahol1) reported

    @WeAreOpenreach @bt_uk it's Monday morning of the week that my fault will supposedly be fixed. Resolution date currently the 3rd. Any bets on what time it'll change (for the 7th time) to the 10th? #stilloffline

  • moxyboy69 Moxy (@moxyboy69) reported

    @BoxingKingdom14 @btsport @jakepaul Slip but punch landed ! Not hurt but has to be scored as knock down

  • CloeAnne_ 𝔠𝔩𝔬𝔢 𝔞𝔫𝔫𝔢 (@CloeAnne_) reported

    @btsport I was unable to watch the fight I paid for last night and live chat on box office is unavailable can you please help me

  • dorienjames Dorien James 💙 (@dorienjames) reported

    @bt_uk I need help sorting out my elderly parents' broadband. I have tried your Vulnerable Customer support line, 0800 919591, which gets me through to a lady in Falkirk who is unaware that any Vulnerable Customer service exists. Who should I talk to?

  • tommynolan1 Tommy Nolan (@tommynolan1) reported

    @SkyHelpTeam @btsport An absolute joke. Paid £19.95 for the Paul v Fury fight on BT Sport Box Office via Sky Glass and the stream ended before the final round. Stream cut out at 4 hours 30 exactly. I would like a refund. Please respond ASAP

  • dorienjames Dorien James 💙 (@dorienjames) reported

    @bt_uk Do you have a Vulnerable Customer support line? I have called the published number 0800 919591, and went through to a lady in Falkirk who was unaware that any Vulnerable Customer service existed.