BT (British Telecom)

BT (British Telecom) Outage Report in Whitehill, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Whitehill, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Whitehill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Whitehill, Hampshire, England 01/24/2025 05:00

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Whitehill, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Godalming, Guildford, Basingstoke, Hindhead, Aldershot, Haslemere, Alton and Farnham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGodalming Internet
United KingdomGuildford Internet
United KingdomBasingstoke Internet
United KingdomGuildford Phone
United KingdomGuildford Internet
United KingdomHindhead Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Whitehill, England

Latest outage, problems and issue reports in Whitehill and nearby locations:

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk is there a reason why your helpline is closed? I have not been able to resolve my issue online so tried to call a helpline that is open until 8pm but the message tells me the help desk is closed. I am paying money for a TV service which hasn’t worked since Friday.

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • AndrewJPowell Andrew J Powell (@AndrewJPowell) reported from Medstead, England

    Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • nickj76 Nick Jenkins (@nickj76) reported from Easebourne, England

    @bt_uk why do I bother paying a premium for your services when my internet spends more time down than up😠😠 3 open reach engineers are in my road doing god knows, what the betting one of them has ****** up my connection again 😠😠😠😠😠😠😠😠😠

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk Yep. Reset the adapters, reset the box. This only happens with BT Sport, no other channels have the issue.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • JackDogAiredale Jack-Dog (@JackDogAiredale) reported from Busbridge, England

    @Marcuspdm Hoomum woke up and is now awake trying to sort out her stoopid @BTGroup @bt_uk broadband 😡🤬For a business that is “breaking down the barriers of today to release the potential of tomorrow” they do seem monumentally hopeless.

  • SarahJGrace1 Gracie (@SarahJGrace1) reported from Godalming, England

    @bt_uk It clocked with me about the silence as I stopped myself. Then as you can see the other attempts didn’t work. The message said the help desk is closed, sorry for any inconvenience and no other options given.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • sainty76 Guy Perry (@sainty76) reported from Ropley, England

    @bt_uk mother in laws phone has had an outage now for 6 days she’s 88 and vulnerable we keep reporting fault but BT do nothing and now there’s a fault on the fault reporting line, you couldn’t make it up! Get a grip BT

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • clivewaller clive waller (@clivewaller) reported from Stroud, England

    Dear @bt_uk, I have been holding on to your “we are very busy, as always line”for 17 minutes, and counting! I was going to order a new phone. Now I’m cancelling the line. Appalling service

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • NWVT Nick Williams (@NWVT) reported from East Meon, England

    @bt_uk No internet in Hampshire area is it currently down. looking like mass outages with down detector been on hold for 40+ mins as a self employed business I need the Internet more than ever.

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk I love how BT Sport on a BT Tv box over BT broadband is absolutely unwatchable. Such a poor service. Skips, pauses, quality drops.

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • ca95014 Dom 🎧📱👨🏼‍💻 (@ca95014) reported from Liss, England

    @bt_uk It’s quite a specific scenario - it’s BT Sport 1 when I record UFC. So typically 2-3am on a weekend. Last night, for example. Very rarely issues with other channels recording, but at least 75% of the time the UFC has issues.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jkdarchy Janie (@jkdarchy) reported

    @jamclarkey @bt_uk Voice service cancelled as wasn’t ordered wating original line re instated

  • oddbohemian anna cassar (@oddbohemian) reported

    Why does my broadband go down at exactly the same time every evening? Like now, for only a few mins but buggers up anything I’m watching on TV? @BTCare can’t find any reason.

  • topboylfc GT (@topboylfc) reported

    @bt_uk hi guys my internet has gone down my smart hub has had a fixed orange light for the past 90 minutes and it’s still the same now! I have logged in and apparently there are no issues in my area I have tried restarting it and all the usual fixes! Any ideas guys!

  • noelsmith24 nsmith (@noelsmith24) reported

    @bt_uk @btsport please sort out btsport tv channels. The poor quality is infuriating.

  • trevormfisher Trev's Twits 🇬🇧 spellings 😷 🎸 RN MCFC (@trevormfisher) reported

    @btsport Liverpool brought a new signing on but your commentators didn't mention how much he cost, also we haven't been told how much the bench is worth. As a #ManCity fan I have come to expect this information and am disappointed that you don't provide this service for all teams

  • Pabbs93 Paolo (@Pabbs93) reported

    Commentary on #BTSport for #InterLiverpool is the worst… apparently European Champion Alessandro Bastoni is a current Italy Under 21 international… 🙄🙄

  • jamclarkey James (@jamclarkey) reported

    @jkdarchy @bt_uk No, it means it's completely closed by 2025 & a nationwide stop sell of any new voice services via the current analogue network we have today by 2023. I.e any new 📞 service will need to be via internet by that 2023 date. Everyone needs to be off current network well before 2025.

  • Cosmopeleton Cosmopeleton 📯 (@Cosmopeleton) reported

    Lucy Ward was brilliant commentating tonight. Doesn't obfuscate the action on the field nor patronise the viewer at home. The bloke wasn't bad either... x. #BTSport #INTLIV #LucyWard

  • TookARonTurn Ronnie Turner (@TookARonTurn) reported

    @Manner_14 @andyharan9 @btsport bro y the liverpols lookin so bad thot they wus goods???

  • McSaucingOnYou Kyne👑 (@McSaucingOnYou) reported

    @_SalahSzn_11 @btsport Made it by talking ****😭😭