BT (British Telecom) Outage Report in Hook, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Camberley, Bracknell, Farnborough, Aldershot, Bordon and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
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| Reading |
Wi-fi | |
| Camberley |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Vamosss
(@jeevzthomas) reported
@BenzeViniGOATs @theMadridZone @btsport Deep down? He clearly shows it publicly they he respects us.
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Adam Berry
(@DiscoEnergy) reported
@bt_uk what are you playing at with my Mums account??? She has been waiting for you or openreach to sort out the broadband issue in her area & now her orders have been closed and you’re demanding she returns her equipment! This is a joke now, when will she get her broadband!!!
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Adrian Lee
(@tychoanomaly) reported
Seems @UKAirband are trying to compete with @bt_uk for being absolutely useless when things break. Can never peak to anyone, have to repeatedly phone up to chase for progress, no one phones back. 2 weeks with crap internet
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Mazzard Farm holiday cottages, Devon
(@MazzardFarm) reported
Hello @BTCare, would you be so kind as to give your refunds department a good shake? We are due a 3-figure refund and they are not answering our messages. Unacceptably poor service! Thanks
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Mazzard Farm holiday cottages, Devon
(@MazzardFarm) reported
@bt_uk Unsurprisingly, your colleague is trying to duck and dive around this. Unacceptable and unwise, as I WILL not drop this. BT never delivered the service so should not have claimed a monthly payment!
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jmedney
(@jmedney123) reported
APPALLING customer service @bt_uk @BTCare you didn’t close my old acct on your system & transfer to the new acct you insisted I had to open and now youve transferred your big balance error to a debt collection agency. Many many calls but still NO PROGRESS or correction @Ofcom
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Anne P
(@anniepants35) reported
@MarcAllera help needed - BT service not fully up and running post home move ordered on 23/9/22. 7 weeks and no-one at @bt_uk is taking personal responsibility. Promised call backs never happen. I am now facing a bill for over £200 as BT randomly switched off my call package!
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K Grimsley
(@KazzaGrims) reported
@OpenreachHelp 2 weeks and open reach have still not repaired the fault on our line. @BTCare @bt_uk told us it would be fixed 4th Nov - lie, then 9th Nov - lie, and then today - lie to be told I now have to wait until Tuesday, but I won’t hold my breath. Disgusting service!!
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DuryKing
(@KingDury) reported
@sa11oum @theMadridZone @btsport It would never happen because he is in favour of Catalunya being independent. More chance of yourself becoming manager.
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Noer
(@Noer_svge) reported
@theMadridZone @btsport he want us so bad