BT (British Telecom) outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Crowthorne, Yateley, Bracknell, Camberley, Alton, Farnborough, Aldershot, and Bordon.

City	Problem Type	Report Time
Reading	Phone	8 hours ago
Reading	Wi-fi	3 days ago
Crowthorne	TV	5 days ago
Reading	Internet	6 days ago
Yateley	Internet	6 days ago
Reading	Wi-fi	6 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  leymude (@leymude) reported 2 seconds ago from Basingstoke, England

  @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

• 
  Sharon Perry Art (@shaz_perry) reported 3 minutes ago from Reading, England

  @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

• 
  . (@marc_bronson) reported 8 minutes ago from Tadley, England

  @bt_uk RG30 2UB phone and internet NOT WORKING.

• 
  Kevin Buckland (@thomablue) reported 11 minutes ago from Reading, England

  @btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂

• 
  David Bruton (@OutdoorDaveGB) reported 12 minutes ago from Reading, England

  @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

• 
  Nicholas Mazzei (@Tsar_Nicholas) reported 12 minutes ago from Hook, England

  @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

• 
  Jonathan Richards (@JR_1871) reported 13 minutes ago from Reading, England

  Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

• 
  Murray Heslin (@Muzzhar) reported 16 minutes ago from Wokingham, England

  @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

• 
  Nicholas Mazzei (@Tsar_Nicholas) reported 17 minutes ago from Wokingham, England

  100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

• 
  Ian Reynolds (@pumps1000) reported 34 minutes ago from Reading, England

  @bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!

• 
  Gary (@Gary4W) reported 37 minutes ago from Wokingham, England

  I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 39 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  floralclaire (@floralclaire) reported 39 minutes ago from Bracknell, England

  @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

• 
  Andrew J Powell (@AndrewJPowell) reported 41 minutes ago from Medstead, England

  Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

• 
  vicky clarke (@vickyclarke76) reported 42 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 42 minutes ago from Yateley, England

  @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 46 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported 50 minutes ago from Wokingham, England

  I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

• 
  Rob Carr (@rgcarr1) reported 53 minutes ago from Woodley, England

  @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

• 
  aiden bliss 🏳️‍🌈 (@aidenbliss1) reported 54 minutes ago from Basingstoke, England

  @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dwain Driver (@TrainDriver1982) reported 6 minutes ago

  @bt_uk Your detection system says everything is ok, clearly it is not. Means I’m going to have to speak to your normally incompetent tech support since my open reach box was accidentally wired up to neighbours when development built. Literally had enough.

• 
  Andrew Farrow (@Farrowmagic) reported 6 minutes ago

  @btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…

• 
  Clarissa Reilly (@clarescastle) reported 8 minutes ago

  Hello @btbusinesscare I’ve wasted hours of my life, and raised my blood pressure all afternoon trying to connect new Cloud Voice kit and set up an account. You’re the worst in the world. I can’t believe I’ve been stupid enough to sign up with you again. All that time and kind telephone help, and still unable to log in. If I still drank I’d be hitting the brandy.

• 
  Quinny (@Quinny306) reported 15 minutes ago

  @btbusinesscare now coming into the 3rd day with no business line internet access. No updates provided. Not great customer service at all - disappointing.

• 
  liverpoolsnumber9 (@jorgeosbo) reported 15 minutes ago

  @btbusinesscare why do your staff keep lying to me ? Why does it take 5 months to get ecc charges set out. Customer care is disgraceful . How difficult must it be to speak to someone who has authority to tell me what is going on. Answer =impossible

• 
  matt (@budge90msb) reported 16 minutes ago

  @StokeyyG2 @martynziegler Never paid to watch champions league since it was first on btsport. Started out as a deal with sky for an £5 a month. Then increased to £10 then £30. Been streaming it since

• 
  Zahid K (@zahidk) reported 18 minutes ago

  @BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.

• 
  Trainstation Fitness (@tsfitness2) reported 21 minutes ago

  @bt_uk I’ve just tried that generic phone number, after being passed on several times I finally got told that they are experiencing technical outage and to phone back.

• 
  Dwain Driver (@TrainDriver1982) reported 24 minutes ago

  @bt_uk Can’t believe this. Obvious misdiagnosed as both neighbours and ours routers going down. Now I’ve had an email to say my router is being delivered…. to next door.

• 
  Richard (@iceman500000) reported 25 minutes ago

  @btbusinesscare glad to know your billing team couldn’t wait to go home instead of resolving our issue which is part of an on-going complaint, I have had to shut the business for the night and cancel a birthday party whilst they went home