BT (British Telecom) Outage Report in Hook, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (6%)
-
Phone (6%)
-
Total Blackout (5%)
-
TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Warfield, Bracknell, Basingstoke, Reading, Camberley, Aldershot, Farnborough, Hook and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Warfield |
Wi-fi | |
| Bracknell |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Reading |
Internet | |
| Bracknell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
-
Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
-
Bren
(@bft9) reported
from
Reading, England
@TheVanaramaNL @btsport Nobel never punished them the crap referee did
-
Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
-
Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
-
Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
-
Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
-
Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
-
Lesley Cowcher
(@lesleyannandra) reported
from
Woodley, England
@btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague
-
caoimhe byrne-hansen
(@Caoimhe88Byrne) reported
from
Reading, England
@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
-
Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
-
Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
-
Torriera Xhaka Dormez-Vous
(@aaronftitus) reported
from
Reading, England
Get rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
-
James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
-
Kevin Buckland
(@thomablue) reported
from
Reading, England
@btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂
-
Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
-
Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
-
David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
-
Gary Byron
(@GaryB1975) reported
from
Reading, England
@chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport
-
𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤
(@FuzzEVisuals) reported
from
Wokingham, England
I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Rogers
(@bliprogers) reported
@bt_uk @OpenreachHelp Just been updated that Openreach have not even looked at this and will get back to BT with a response by the 8th just for a response, not even a fix, at which point that will be 30 days without any services!! ABSOLUTE DISGRACE OF A COMPANY & SERVICE @Ofcom
-
Suzanne
(@SUZE_SGM) reported
@bt_uk It still doesn't help us does it regardless of which team is supposed to be dealing with it. Sad we had to contact someone so high within your company to get a response after a month of shambles. How are people supposed to work from home with no broadband. Joke @bt_uk
-
Chris Purcell
(@chrispurcell777) reported
Thanks @BTGroup @bt_uk @MarcAllerafirst day of lockdown and another day of no broadband! Numerous ongoing account and service issues but no one is interested in assisting and resolving! Promise you the world in their ads and wash their hands with you when sign on the dotted line!
-
Richard Ferris
(@shizoor) reported
@CWUnews 2. I'm not sure about @bt_uk but I know @virginmedia can push updates to superhubs that make config changes. I wonder if they could make one that made a superhub give off an SSID that was unsecured but could only see the internet, not the home network, even if the superhub was
-
Bad4Business
(@BusinessBad4) reported
@bt_uk @BTGroup After being ignored for over 12 months, how can I spend more money with you? I'm trying to purchase further services but you clearly don't want our money? I'll DM you, but will be sharing everything publicly because your customers deserve to know how bad you are!
-
Alice edwards
(@Alicelbee) reported
@bt_uk 2/ We have spoken to you 9 times and still no one has come to help - are you able to assist? I’m worried in case they need to call an ambulance
-
Cycle Stu Langridge
(@stulangridge) reported
@bt_uk I can send screen shots of the speed checker I have used since the issue arose.
-
S.C.M
(@ScmAuthor) reported
@bt_uk Good morning! There's a bunch of disadvantaged kids out there once again forced to do remote learning. Many of them without devices, many of them without internet access. Anything you can do to help with the internet access via Openzone?
-
Pauline Fox 🌹
(@paulinefox66) reported
@bt_uk No problems listed locally, internet still dipping in and out although less often
-
Kawsar Zaman
(@kawsar_zaman) reported
@bt_uk surely there is also a role here for internet service providers such as BT (given national crisis) - reduced costs for fast / fibre broadband for those on the lowest incomes for a certain period at least...