BT (British Telecom) Outage Report in Hook, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Reading, Wokingham, Bracknell, Bordon, Farnborough, Aldershot and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
TV | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤
(@FuzzEVisuals) reported
from
Wokingham, England
I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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Bren
(@bft9) reported
from
Reading, England
@TheVanaramaNL @btsport Nobel never punished them the crap referee did
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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caoimhe byrne-hansen
(@Caoimhe88Byrne) reported
from
Reading, England
@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
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Kevin Buckland
(@thomablue) reported
from
Reading, England
@btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂
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Lesley Cowcher
(@lesleyannandra) reported
from
Woodley, England
@btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@jamclarkey) reported
@LillywhiteRea Were you moved to Digital Voice? If so you connect your phone to the business router @btbusinesscare would of sent you. If the phone line is part of a BT Business package give @btbusinesscare a tweet and they can help
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Clare Handley
(@ClareHandley71) reported
@btbusinesscare In the meantime still waiting for a call from customer complaints which told could be anytime over the next few days! What can we do - nightmare for small business. 3/3
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Matthew Smith
(@matrobsmith82) reported
@bt_uk hi I'm trying to return a router but have been unable to log onto my bt all day and cannot find how to process the return in the mybt app. Can you help? Thanks
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sean smith
(@seanphotosmith) reported
@bt_uk Nothing s been fixed no sign that anyone is intending to fix it. Endless messages saying it will be working by the end of the day then same messages the next day . Record profits worse service ever
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jon williams
(@jon16923) reported
@bt_uk good afternoon are you having an issues in the np44 area please seem to be suffering from slow speeds high ping rates and packet loss
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Lesley
(@harps1212) reported
@bt_uk my 84 year old mother has been without a landline since 5th Sept. After numerous complaints I am sending this tweet as a last resort. Please Please Please can someone help fix this problem. Phones are a life line for older people.
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Bex Exelby
(@bex__bex) reported
@bt_uk Hey BT, tried 3 numbers from the website to call and track an order but all of them say the number doesn’t exist. Is there a problem? I’m meant to be receiving a mini hub to use temporarily while I wait for my broadband, promised yesterday or today but nothing arrived.
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Raj
(@RajPedrag) reported
@btsport You can never trust everybody but you can trust my sources on Boooooom deliveries. @Tipster_Robin becomes the best.Thanks for the package mate
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LadyinRed
(@lircinema) reported
@bt_uk run around this afternoon, three operators proving the old saying “when the going gets tough, close the chat web messenger”!! Anyone working on tech support who actually understands your system?
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jake
(@jxke_mx) reported
from
Coventry, England
Do NOT get @bt_uk WiFi. Absolutely shocking, paying for a service which hasn’t worked since ordering in September.