BT (British Telecom)

BT (British Telecom) outages and service status in Hook, England

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Full Outage Map
  • BT (British Telecom) generated 3 outage signals in the last 24 hours around Hook, including 3 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Jun 24, 6:54 PM GMT+1.
  • 68% Internet (68%)
  • 21% E-mail (21%)
  • 5% Wi-fi (5%)
  • 5% Phone (5%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hook, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Basingstoke, Wokingham, Camberley, Aldershot, and Fleet.

CityProblem TypeReport Time
Reading Internet 14 hours ago
Basingstoke Internet 17 hours ago
Wokingham E-mail 18 hours ago
Camberley Internet 1 day ago
Reading Internet 2 days ago
Reading Internet 2 days ago

Nearby cities with recent reports

Reading

4 recent signals

14 hours ago
Basingstoke

1 recent signals

17 hours ago
Wokingham

1 recent signals

18 hours ago
Camberley

1 recent signals

1 day ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • lesleyannandra
    Lesley Cowcher (@lesleyannandra) reported from Woodley, England

    @btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague

  • FuzzEVisuals
    𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • GaryB1975
    Gary Byron (@GaryB1975) reported from Reading, England

    @chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport

  • rgcarr1
    Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • LeeDonkin4
    Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • vickyclarke76
    vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • aidenbliss1
    aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • floralclaire
    floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

  • lynothehammer
    Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • parentsnetindia
    Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • HartTrippy
    John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • SuperScienceGrl
    ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • marc_bronson
    . (@marc_bronson) reported from Tadley, England

    @bt_uk RG30 2UB phone and internet NOT WORKING.

  • heathercaudle
    Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • floralclaire
    floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!

  • richardpotty
    (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • leymude
    leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • Muzzhar
    Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @bt_uk @MickCondon ******, someone in BT's PR Team are having a bad day.

  • Kevin9Gallagher
    Kevin Gallagher (@Kevin9Gallagher) reported

    @bt_uk terrible service, internet down for 2 days, they said an engineer would come out, engineer rang me tells me he will be out Weds 9am never showed up. Awaiting a new router now. At least keep me updated BT. Thinks it's a new provider time.

  • JakeTheScalper
    🇬🇧 (@JakeTheScalper) reported

    @bt_uk my broadband is down AND your website is down so I can’t report an outage. Such poor service no wonder everyone is moving to alt nets

  • poutingpou
    Kyron Hodgetts (@poutingpou) reported

    @bt_uk thanks for the great service. Almost two months on, still no fibre connection and now you have cancelled my contract right in the middle of our daughter's GCSE exams revision. Well done everybody. Come on #BT get cracking

  • DBDclothing
    DBD (@DBDclothing) reported

    @bt_uk I am at my wits end with your stupid service. I’ve been without email for 48 hours and you’re just sending me in circles, even when I speak to your people. Do you have a human being that actually knows how your business works?

  • paulineh57
    pauline hodges (@paulineh57) reported

    @bt_uk @KevinF1311 This is why I left BT after decades of being a customer. You abused my loyalty.

  • liamsimo95
    liam (@liamsimo95) reported

    @SkyHelpTeam @bt_uk what broadband services do you offer to new customers? As @virginmedia broadband is **** and repeatedly disappoint all customers, surely won’t be too hard to provide a decent service rather than mediocrity

  • AaronLaw92
    Aaron Law (@AaronLaw92) reported

    @bt_uk It's never worked since signing up, I was told my account was being deleted so it could be recreated

  • chinleyman
    gary tordoff (@chinleyman) reported

    @bt_uk I have norton up and running no problem but to load to phone its asking for the key

  • billykellyWWK
    Billy Kelly (@billykellyWWK) reported

    @HolderSuzan @bt_uk The communication companies are always terrible at communicating 😒