BT (British Telecom)

BT (British Telecom) Outage Report in Hook, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hook, Hampshire, England 01/31/2025 08:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (10%)

    Phone (10%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Hook, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Alton, Basingstoke, Bracknell, Farnborough, Hindhead, Wokingham, Aldershot, Sandhurst, Camberley and Farnham.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Phone
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • GaryB1975 Gary Byron (@GaryB1975) reported from Reading, England

    @chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • thomablue Kevin Buckland (@thomablue) reported from Reading, England

    @btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • bft9 Bren (@bft9) reported from Reading, England

    @TheVanaramaNL @btsport Nobel never punished them the crap referee did

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • Caoimhe88Byrne caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England

    @BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • lesleyannandra Lesley Cowcher (@lesleyannandra) reported from Woodley, England

    @btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Makingshortwork Susie Hay 🕷 (@Makingshortwork) reported

    @bt_uk broadband has been down all morning - is it affecting this area EH42 😱 ?can you fix this ?

  • SketchLisa Lisa Harding (@SketchLisa) reported

    @doogwasps @BTCare Not that I can see. But I’m Beth tired of having intermittent broadband since moving here. I’ve had this for a month and they still take their fee every month without fail

  • ValeryCollins ExperiencedTraveller (@ValeryCollins) reported

    @bt_uk Rang BT told 2 masts in area - working on one and the other too far away - nothing they could do. Problem started Monday 16 September - mobile data registering as used but not able to send emails or do anything else. In other words hard luck nothing can be done Postcode BH13 7PL

  • ValeryCollins ExperiencedTraveller (@ValeryCollins) reported

    @bt_uk mobile data is not working called BT and was told they do not guarantee mobile data will work in the home - really? So many people are working from home now or not working at all it is outrageous that BT is charging for a service they are not providing I NEED IT FOR WORK.

  • rmcariello Rossano Cariello (@rmcariello) reported

    @bt_uk Hello BT... You guys having any issues in the Edinburgh north area? WiFi has been intermittent on/off and very slow for about a week.

  • doogwasps Neil Morley 🇪🇺 (@doogwasps) reported

    @SketchLisa @BTCare Is there an Openreach van with a corresponding bloke in HiViz with his head stuck in one of those green boxes anywhere near you? If so, that’s your problem.

  • x_Amy_Turner_x 𝔸𝕞𝕪 🌸 (@x_Amy_Turner_x) reported

    @JohnLewisRetail who do I contact in regards to an issue with phone/broadband? Paid my bill and you’ve cut off my phone line 🙄. I knew I should have stuck with @bt_uk

  • arthistorynews Dr. Bendor Grosvenor (@arthistorynews) reported

    Anyone else been switched by @bt_uk to their new Digital Voice system? It never works. And now they won't restore the old landline.

  • Julie_Cotters Just Julie 🐏 💙 (@Julie_Cotters) reported

    @SketchLisa @BTCare My son had a BT broadband problem that went on for months, countless days taken off working waiting for engineers etc. Terrible! He eventually moved and swapped supplier 🙄

  • ValeryCollins ExperiencedTraveller (@ValeryCollins) reported

    @bt_uk BT already did that during my call and said work on masts the problem - I am not paying EE for my mobile data I am paying you and expect BT to resolve the problem.