BT (British Telecom) Outage Report in Hook, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 13: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Basingstoke, Bracknell, Aldershot, Wokingham, Bordon and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
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| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Torriera Xhaka Dormez-Vous
(@aaronftitus) reported
from
Reading, England
Get rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport
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𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤
(@FuzzEVisuals) reported
from
Wokingham, England
I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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Kevin Buckland
(@thomablue) reported
from
Reading, England
@btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Gary Byron
(@GaryB1975) reported
from
Reading, England
@chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Bren
(@bft9) reported
from
Reading, England
@TheVanaramaNL @btsport Nobel never punished them the crap referee did
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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Lesley Cowcher
(@lesleyannandra) reported
from
Woodley, England
@btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Pete 🏴🇮🇹
(@gonnella) reported
from
Woodley, England
@BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.
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caoimhe byrne-hansen
(@Caoimhe88Byrne) reported
from
Reading, England
@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Harpic
(@Harpiic) reported
@bt_uk My broadband capped at 1mbps using a speedtest this morning. Tried using the BT test using my login and it couldn't find my hub or do a test. Can somebody advise what's the next best course of action? Speeds have been poor as of late, having to reset my hub twice daily..
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Rich
(@rickyachew) reported
@MatchoftheDave What did you expect? Three ex Yanited players in the studio and clueless Robbie Savage on commentary. Standard garbage from @btsport
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Zombie Lord 🧟♂️.
(@NeoSamG) reported
@BTCare so trying for the 2nd time to have My Full Fiber installation done. Despite the ridiculous amount of problems this has caused Me & My multiple requests if it could happen. Engineer in attendance is saying He shouldn't be doing it. As it's against the rules...
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G Tinsley
(@tinsley_g) reported
@btsportfootball @btsport Awful commentary from Robbie Savage, you can do better.
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The Spectacled Bear
(@SpeccyBear) reported
Oh my God, @bt_uk, what the HELL? Moved house, booked engineer, no confirmation they're coming. App doesn't work, website will only show an order from 2015 and won't let me search for an alternative order number. WHY DO YOU HATE ME?
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chris bourne
(@bourney59) reported
@bt_uk Sorry guys the way to tackle the problem is stop giving it air time #stopfuellingthefire. Sticks and stones may break my bones but names will never hurt me is what I was taught in school it didn't do me bad over the years.
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markqualter
(@markqualter) reported
Broadband here down now for nearly a week. When are you going to fix it @bt_uk? People rely on this for their livelihoods. #broadband #bt_uk
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Graham
(@jamblemb) reported
@bt_uk @MarcusRashford At least they are trying to make a difference. Doing nothing and ignoring the issue hasn’t worked, indeed it appears to be getting worse so we should all support these initiatives
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Nic
(@Dawg123Dawg) reported
@bt_uk after weeks no call or resolution. Stop posting rubbish and do your job
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thisdidnotgotoplan
(@Itswayoverthere) reported
@BTCare good morning have bt decided to block the use of apps like @cryptocom? Using your service doesn't allow for access to the app however on 4g access is granted without problems. This is happening for other users also