BT (British Telecom) Outage Report in Hook, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 29: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (17%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Aldershot, Camberley, Bracknell, Farnham, Basingstoke and Warfield.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Phone | |
| Reading |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
-
leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
-
Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
-
aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
-
John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
-
Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
-
Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
-
vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
-
Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
-
Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
-
Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
-
Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
-
Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
-
Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
-
David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
-
John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
-
James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
-
⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
-
(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Zaryab Ahsan
(@ZaryabAhsan96) reported
@EE @bt_uk Can I just say, since BT has acquired EE, my signal strength has been on a downer
-
Wayne Parish
(@Newhayparis) reported
@Smashi01 @btsport @ManCity Worst pundit ever this guy. Clueless for an ex player.
-
Alexandra Bairstow
(@Alex_Bairstow) reported
@bt_uk Hi there, I need to return a broadband hub to you as the contract has ended. But I have no details how or where to return it too. Please can you help? Thank you.
-
ponam
(@ponam48219298) reported
@btsport is so ****, all the english bias ****,they have an agenda against tuchel,such a positive result but soomehow they make it negative by claiming why tammy is not playing. LMFAO. ]@GaryLineker full of despise. #joecole has been **** with his narrative since change of coach
-
Graeme Stansfield
(@GStansfield) reported
@btbusinesscare Had a service visit in December where your engineer replaced the master plug, presumably classed as your equipment? less than 30mins on site this month I have been build £245+vat for this visit, The plug was faulty as fault rectified. plug = BT equipment?
-
Stew22
(@Stew2205) reported
@sophiecaton1 @bt_uk Take your complaint to Ofcom. I had similar with Orange a few years ago and they backed down when I said I was happy to go to Court.
-
Rachel
(@Rachelrocket74) reported
@GaryLineker @btsport @GaryLineker is this is the top of your list of problems, if so life ain’t so bad eh?!
-
Madrid loyalist
(@_Madridloyalist) reported
@btsport the biaseness on the ucl coverage @GaryLineker couldnt have his tounge so far up chelsea’s *** chelseas only clear cut chances were the goal and werners **** up makes out its cut n dry already the *******
-
Ian Rea
(@IanRea2) reported
@BTCare email access on IPad and Pc not working, only via app on android. Please sort
-
Greg
(@Greg_Plays) reported
@bt_uk I pay a premium for your service each month yet you do not provide me with a stable connection; and even when I do have connection the speeds are terrible. I’m a world where many of us are WFH this is simply not good enough