BT (British Telecom) outages and service status in Hook, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 15, 2:52 PM GMT+1.
- Internet (57%)
- Wi-fi (29%)
- TV (7%)
- Phone (7%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Crowthorne, Yateley, Bracknell, Camberley, and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
|
Phone | 7 days ago |
|
Reading
|
Wi-fi | 10 days ago |
|
Crowthorne
|
TV | 12 days ago |
|
Reading
|
Internet | 13 days ago |
|
Yateley
|
Internet | 13 days ago |
|
Reading
|
Wi-fi | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Steve Lynes (@lynothehammer) reported from Sandhurst, EnglandBlimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
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Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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David Bruton (@OutdoorDaveGB) reported from Reading, England@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Torriera Xhaka Dormez-Vous (@aaronftitus) reported from Reading, EnglandGet rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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leymude (@leymude) reported from Basingstoke, England@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Pete 🏴🇮🇹 (@gonnella) reported from Woodley, England@BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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Beth Willard (@BethcWillard) reported from Reading, England@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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Murray Heslin (@Muzzhar) reported from Wokingham, England@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Gary (@Gary4W) reported from Wokingham, EnglandI hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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floralclaire (@floralclaire) reported from Bracknell, England@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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Ian Arnell (@IanArnell) reported from Camberley, England@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Lee Donkin (@LeeDonkin4) reported from Basingstoke, England@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Daniel Edwards (@EddieEdwards16) reported from Bracknell, EnglandGood work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Daniel Hill (@DanielDerek91) reported from Camberley, England@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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moz💤 (@tinnie31) reported@bt_uk my broadband has been awful for months now, you guarantee 23mb & last night I had 1.8, how is this right when you’re still charging me the same?
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Mark P Tickner (@mptickner) reported@BTCare @bt_uk #openreach What ever you are doing in Guildford GU4 areas, stop ******* around or fix it! Full fibre HBB has been **** all day! Constant disconnects and reconnects! It's simply not good enough!
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Chris Fletcher (@Get_Fletch) reported@bt_uk I'm waiting for a call from the reactivation team. Apparently, they are outbound only when I spoke to your customer service and sales team this morning
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🏴 Curt 🏴 (@CurtStephens00) reportedHi @bt_uk I’m quite worried as there seems to be an outage in Nottingham. Could you check this please?
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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Rainbow Highlands (@Rainbow_Int) reported@btbusinesscare If only that were true. It’s impossible to get help from you. I’ve been trying for over an hour to get help for my business and going around in circles 🤬🤬
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moz💤 (@tinnie31) reported@bt_uk I’ve had numerous engineers out now but the issue is with the corroded line
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Angry Bird Flies 💙 (@Rosiecat2) reported@btbusinesscare Hi I followed that link but there is no way at all to report my problem. MS 365 is not even listed. I need the product key (which we are paying you for!) to keep the program active. Please send me a number for someone I can speak to.
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TSLG13007 (@TSLG13007) reportedThe usual appalling service from @bt_uk
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…