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BT (British Telecom)

BT (British Telecom) outages and service status in Hook, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 1 outage signal in the last 24 hours around Hook, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 9, 8:07 PM GMT+1.
  • 58% Internet (58%)
  • 21% Wi-fi (21%)
  • 11% E-mail (11%)
  • 5% Total Blackout (5%)
  • 5% Phone (5%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hook, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Fleet, Basingstoke, Camberley, Aldershot, and Bracknell.

CityProblem TypeReport Time
Reading Internet 2 hours ago
Reading Internet 1 day ago
Reading Internet 2 days ago
Reading Internet 3 days ago
Reading E-mail 3 days ago
Reading Wi-fi 3 days ago

Nearby cities with recent reports

Reading

6 recent signals

2 hours ago
Fleet

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. ๐Ÿ˜ƒ

  • LeeDonkin4
    Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

  • JR_1871
    Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before itโ€™s repaired. I work from home. Disgraceful service. If I was days late with my payment theyโ€™d be all over me. If youโ€™re with BT be warned. Apparently itโ€™s due to us being in the โ€˜run up to Christmasโ€™?

  • thomablue
    Kevin Buckland (@thomablue) reported from Reading, England

    @btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you ๐Ÿ˜‚๐Ÿคฃ๐Ÿ˜‚๐Ÿคฃ๐Ÿ˜‚

  • Gary4W
    Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasnโ€™t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • lynothehammer
    Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • HartTrippy
    John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish ๐Ÿ˜

  • aidenbliss1
    aiden bliss ๐Ÿณ๏ธโ€๐ŸŒˆ (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • rgcarr1
    Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days weโ€™ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • alexandasmith
    Alex Smith ๐ŸฆŠ (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • SuperScienceGrl
    โŒฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • Cranstead
    John Allen ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฟ๐Ÿ‡ผ (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • parentsnetindia
    Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • SuperScienceGrl
    โŒฌNessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • Muzzhar
    Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, canโ€™t get hold of faults either. Unacceptable!

  • EddieEdwards16
    Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final ๐Ÿ™ˆ

  • floralclaire
    floralclaire (@floralclaire) reported from Bracknell, England

    @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

  • gonnella
    Pete ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐Ÿ‡ฎ๐Ÿ‡น (@gonnella) reported from Woodley, England

    @BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.

  • PF_BootCamp
    James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. Iโ€™ve screen shot convos to take this higher

  • FuzzEVisuals
    ๐•‹๐• ๐•ž ๐”พ๐•ฃ๐•š๐•—๐•—๐•š๐•ฅ๐•™๐•ค (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • gracie_smart
    Gracie-Lou (@gracie_smart) reported

    @bt_uk When is #MYBT going to be working again please? It has been down for days!

  • chinleyman
    gary tordoff (@chinleyman) reported

    @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.

  • e4290936
    jack250213 (@e4290936) reported

    @bt_uk BT took it upon itself to close the official complaint. (My comment)

  • dyson123
    DebP (@dyson123) reported

    @GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?

  • KerZE87
    emze (@KerZE87) reported

    @bt_uk your service in the Deal area has been absolutely appalling the last few days. If my wifi goes down again Iโ€™d like money off my next bill if not all of it. Why am I paying ยฃ83 a month for a shoddy connection?

  • wearesiam
    "Lady" Harwell because my butcher said I talk posh (@wearesiam) reported

    @jonboy_103 @bt_uk And not a word from them appalling service

  • TomChap
    Tom Chapman ๐Ÿ€ (@TomChap) reported

    @bt_uk Hi, I have just signed in to the BT account and the last bill says (Final bill). Next to the BT account No it says (Inactive). I was in credit and this was sent to my bank account. So I'm guessing its ok to cancel.

  • messalinahooper
    grace hooper (@messalinahooper) reported

    @bt_uk 2 weeks in with just 2 nights tv. Using HELP every night. Your help desk said its my TV. Nonsense

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk 10am this morning Internet down apparently a fault on my line earliest engineer appt Monday? 4pm this afternoon the Internet is still down, according to your line checks.....No Fault on my line. Internet however still not working. Make up your mind... Fault/No Fault?

  • Rigamortai
    bob (@Rigamortai) reported

    @bt_uk can't wait. One month and I can after 20 years cancel my contract to finally enjoy a decent network speed for less money. Yeehaa @Starlink good riddance @bt. Your customer service stinks