BT (British Telecom) outages and service status in Hook, England
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Full Outage Map
- BT (British Telecom) generated 1 outage signal in the last 24 hours around Hook, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 9, 8:07 PM GMT+1.
- Internet (58%)
- Wi-fi (21%)
- E-mail (11%)
- Total Blackout (5%)
- Phone (5%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Fleet, Basingstoke, Camberley, Aldershot, and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
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Internet | 4 hours ago |
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Reading
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Internet | 1 day ago |
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Reading
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Internet | 3 days ago |
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Reading
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Internet | 3 days ago |
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Reading
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3 days ago | |
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Reading
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Wi-fi | 4 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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floralclaire (@floralclaire) reported from Bracknell, England@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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Rob Carr (@rgcarr1) reported from Woodley, England@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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Bren (@bft9) reported from Reading, England@TheVanaramaNL @btsport Nobel never punished them the crap referee did
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Heather Caudle RN (@heathercaudle) reported from Camberley, England@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Lee Donkin (@LeeDonkin4) reported from Basingstoke, England@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Andrew J Powell (@AndrewJPowell) reported from Medstead, EnglandDear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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John Tripp (@HartTrippy) reported from Yateley, England@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, EnglandI thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
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Sharon Perry Art (@shaz_perry) reported from Reading, England@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Gary Byron (@GaryB1975) reported from Reading, England@chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport
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Kevin Buckland (@thomablue) reported from Reading, England@btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂
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floralclaire (@floralclaire) reported from Bracknell, England@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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leymude (@leymude) reported from Basingstoke, England@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Ian Reynolds (@pumps1000) reported from Reading, England@bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!
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Pete 🏴🇮🇹 (@gonnella) reported from Woodley, England@BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Steve 'beyond the bounds of respectability' (@Stever_wales) reported@bt_uk I am trying to reach your customer support to get an overdue promised update on case no C10002481840. Being on hold for an hour, purposely being ignored i assume. Please help. Not a good experience as a new customer.
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Mark Llewellyn (@markll64) reported@bt_uk Your email security is blocking access to the mail server as it suspects the network I’m on… works sometimes, then stops, change network and it’s a lottery if it works or not… I’ve setup a forward to gmail
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Robbie Swanson (@Robswanney) reported@btbusinesscare I need someone to get in touch please. Really not happy with the customer service we have received. Our broadband has been off now for over 2 weeks. You have closed the fault off as complete, when nobody attended despite you promising to come to the premises.
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Claire Pulls Pints (@LandladyClaire) reported@bt_uk you really need to teach Open Reach how to speak to females. Just had one in my business in Wokingham, turned up a day late, no call, stopped my business operating as he had to turn net off (after two attempts previously to be fixed) and was rude as hell to me
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Emma (@88ejackson88) reported@bt_uk Internet cut out last night. Router is blue but says no Internet connection, struggling to even use phones on 4 and 5g and all other devices and gaming consoles not connecting. Its been rebooted and factory reset, help please?
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john littler (@jonboy_103) reported@bt_uk hi , I’m having problems logging into my BT webmail at the moment? It was ok earlier this morning ?
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Emma Neal (@EmmaJaneNeal) reported@bt_uk for 6 days my 86 yr old mum has no landline/internet My brother has tried to resolve this with a BT engineer visit spending hrs on the phone. My mum relies on connection as she uses an emergency medical necklace. This needs to be escalated without delay. Appalling service.
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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grace hooper (@messalinahooper) reportedSo very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒
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Dr. Max (@DrMaxPolitics) reportedWaiting to find out if you have a job interview is stressful enough without @bt_uk Email service dropping out and stopping you from being able to check!