BT (British Telecom) Outage Report in Hook, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Hook, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Crowthorne, Eversley, Farnborough, Camberley, Wokingham, Binfield, Alton, Tadley, Hindhead, Basingstoke, Bracknell, Aldershot, Farnham and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Phone | |
| Reading |
Phone | |
| Crowthorne |
Internet | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Eversley |
Total Blackout |
Community Discussion
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BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Andrew J Powell
(@AndrewJPowell) reported
from
Medstead, England
Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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.
(@marc_bronson) reported
from
Tadley, England
@bt_uk RG30 2UB phone and internet NOT WORKING.
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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⌬Nessa Carson
(@SuperScienceGrl) reported
from
Bracknell, England
@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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Highlowmilo
(@Highlowmilo1) reported
from
Reading, England
@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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floralclaire
(@floralclaire) reported
from
Bracknell, England
@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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Ian Reynolds
(@pumps1000) reported
from
Reading, England
@bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!
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Prattle
(@Prattle16) reported
from
Woodley, England
@btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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NM
(@mahaff1977) reported
@bt_uk The BT engineer who installed everything didn’t leave enough cable to reach the tv directly . So I’ve no idea how to fix this at all . The issue is still happening
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RosyPosy🌈 #StayathomeSavelivesProtectNHS 💙
(@RosyPosy_kitteh) reported
@_jo_ @bt_uk I wish I’d just stopped bt that day 2 weeks ago. I’ve never gone through anything so bad with a service provider.
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Xanxus
(@Xanxus67294671) reported
@bt_uk do not trust anything that BT portraying that their business is. They do not care about you as a customer. They will deceive you with false promises, no one will take ownership of your issues with their services and they play game bureaucracy game and waste your time!
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Kirsty
(@KandyKandy2013) reported
@bt_uk I know this now as this is what I was told on the phone, obviously it's our fault we were given wrong information &we can pay extra money to right this. Not interested in that now. Currently figuring out if it's worth staying with you as the customer service is clearly not good.
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Birdy
(@anntvenom) reported
@bt_uk @SkyUK hello! Are there any problems with the internet in the WS10 area of Wednesbury? It looks like there BT have dug up the end of my road, have you broken something lol?
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Steven Doe
(@doeboy1) reported
@btsport if I where you, I would launch a sports news channel to rival sky as currently their presenters and coverage is god awful since they sacked most of their staff.
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Daniel Watts
(@danthewatts) reported
About time @bt_uk got off their arse and addressed this miss sold product as it needs sorting sharpish! Business connections and company promises down the drain £££ with us now at your door publicly. We’re in SE7 London - please act fast
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RaffertyRy 💙
(@RaffertyRy) reported
@stripeybea @KiteySarah @bt_uk I'd do same if we didn't live in signal blackspot!!
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Bert Evo
(@aevoctid) reported
@bt_uk your service is best described as embarrassing
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Robin Phillips
(@_rob_p_) reported
@bt_uk Hi, it’s back on. Whatever it was, it seems it was somewhere else on your network