BT (British Telecom) Outage Report in Hook, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Aldershot, Camberley, Bracknell, Farnham, Basingstoke, Warfield and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Phone | |
| Reading |
Total Blackout | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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Ian Arnell
(@IanArnell) reported
from
Camberley, England
@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Daniel Edwards
(@EddieEdwards16) reported
from
Bracknell, England
Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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skyblue_england 🏴🇬🇧🏴
(@skyblue_England) reported
@bt_uk - Your marketing department keeps emailing an offer to upgrade to BT Halo 3, promising to rid me of 'wi-fi woes' and asking 'why wouldn't you'? How about, because I'm already one of your customers and expect a service that works - this 'upgrade' should be free. #BTRIPOFF
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Diane Ruth W
(@DIANERW) reported
@bt_uk @BTCare Your whole service is a complete joke. Get back to me immediately with an apology or I'll involve the Ombudsman. Out of patience with you.
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Margaret Murphy
(@margesmurf) reported
@bt_uk have to be the worst company for business and briadband in the North of Ireland. One week later and no further on @pjmalone1990
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Vicki Reed
(@love_victoria_j) reported
@bt_uk please help im going insane here... Been trying to change my phone number back since it was changed after joining you march 18th...still no luck I am repeatedly told that it will be done and it never is. Also unable to access any of my broadband details 🙈🙈🙈😡
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♆ 𝕵𝖆𝖒𝖎𝖊 ♆
(@EvilSynths) reported
@neilmlomax @bt_uk At least you got a notice. PlusNet straight up ghosted me and I had to go through 5 people just to cancel lol.
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Slawek Poreda
(@slawek_poreda) reported
@bt_uk They send me a replacement BT hub despite me using my own Asus mesh. @BT_UK requires hubs for diagnosing their faults. Something I have not seen with other UK providers before, but I decided to co-operate to get the fault fixed. I do not believe this outage will be resolved soon.
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Andy Day
(@andydday) reported
@bt_uk Apparently. 5 times. The issue apparently lies with OpenReach but they have just mailed me to tell me that its your fault that they haven't installed the network. It's beyond belief. Ive had multiple engineers/surveys here, taken time off work and am no further forward.
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Daren Bennett
(@ShermanMcginger) reported
@btbusinesscare @bt_uk Literally the most incapable team I have come across... ot of the 6 people I have spoken to over the past 2 days only 1 has even heard of the Hybrid Connect! 4G assure didn't work, now Hybrid Connect doesn't work. What on earth.
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Stephen Rhodes
(@Rhodent_Radio) reported
@bt_uk Having reliable WiFI does not mitigate poor broadband! WiFi is not the same as broadband!
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Lucy Corke
(@Lucy_Corke) reported
@andrewkeates @sainsburys OMG that would finish me off after the horrendous day I’ve had on the phone to @bt_uk . They must be one of the worst companies that exist in this country!