BT (British Telecom) outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Fleet, Basingstoke, Camberley, Aldershot, Bracknell, Crowthorne, and Yateley.

City	Problem Type	Report Time
Reading	Internet	38 minutes ago
Reading	E-mail	18 hours ago
Reading	Wi-fi	22 hours ago
Fleet	E-mail	2 days ago
Basingstoke	Internet	6 days ago
Reading	Internet	11 days ago

Nearby cities with recent reports

Community Discussion

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BT (British Telecom) Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Beth Willard (@BethcWillard) reported 58 seconds ago from Reading, England

  @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

• 
  James Parker (@PF_BootCamp) reported 59 seconds ago from Reading, England

  @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

• 
  Khurram Qayam (@kqbrain) reported 3 minutes ago from Reading, England

  Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

• 
  aiden bliss 🏳️‍🌈 (@aidenbliss1) reported 5 minutes ago from Basingstoke, England

  @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

• 
  floralclaire (@floralclaire) reported 6 minutes ago from Bracknell, England

  @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 11 minutes ago from Yateley, England

  @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

• 
  Lee Donkin (@LeeDonkin4) reported 11 minutes ago from Basingstoke, England

  @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

• 
  Steve Lynes (@lynothehammer) reported 15 minutes ago from Sandhurst, England

  Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 15 minutes ago from Bracknell, England

  @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

• 
  Pete 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹 (@gonnella) reported 19 minutes ago from Woodley, England

  @BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.

• 
  floralclaire (@floralclaire) reported 40 minutes ago from Bracknell, England

  @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

• 
  Paul Hunsdon (@Hunsy1969) reported 41 minutes ago from Wokingham, England

  @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 43 minutes ago from Yateley, England

  @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

• 
  Daniel Edwards (@EddieEdwards16) reported 47 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

• 
  Highlowmilo (@Highlowmilo1) reported 48 minutes ago from Reading, England

  @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.

• 
  Lesley Cowcher (@lesleyannandra) reported 51 minutes ago from Woodley, England

  @btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague

• 
  Alex Smith 🦊 (@alexandasmith) reported 53 minutes ago from Farnborough, England

  Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 56 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  Torriera Xhaka Dormez-Vous (@aaronftitus) reported 57 minutes ago from Reading, England

  Get rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport

• 
  Bren (@bft9) reported 59 minutes ago from Reading, England

  @TheVanaramaNL @btsport Nobel never punished them the crap referee did

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Morris (@Jimmymo79) reported 5 minutes ago

  @bt_uk my mother in law is ridiculously overpaying for her home phone and broadband, your idea of rewarding loyalty was getting it down to £90! Still more than it shows on the website for an existing customer but the person I spoke to is no not calling back or replying to emails

• 
  grace hooper (@messalinahooper) reported 6 minutes ago

  So very disappointed with the lack of Internet with the new service @bt_uk 😞 😕 😒

• 
  Kevin Gallagher (@Kevin9Gallagher) reported 6 minutes ago

  @bt_uk terrible service, internet down for 2 days, they said an engineer would come out, engineer rang me tells me he will be out Weds 9am never showed up. Awaiting a new router now. At least keep me updated BT. Thinks it's a new provider time.

• 
  Dean Gray (@iamdg755) reported 9 minutes ago

  @bt_uk I’ve spoken to seven different people, another one isn’t going to do much good. Your customer service is awful.

• 
  Russell (@Russell0123456) reported 12 minutes ago

  @bt_uk Your revised website is terrible, trying to pay my bill and it doesn't load, initially locked me out, awful navigation. As a result you won't get paid for at least a week as I am out of the UK. Learn from @ScottishPower on how to handle billing.

• 
  Emma (@88ejackson88) reported 13 minutes ago

  @bt_uk I cannot use the service checker, as I said I can barely get any 4 or 5g and am using what little I have to tweet. I have messaged the helpline but is this just going straight through to AI and how long until I get replies?

• 
  Ed Walsh (@Farmerwalsh) reported 16 minutes ago

  Getting better booked engineer did turn up Engineer visit to other 2 houses with issues. 3 hours on the phone @bt_uk so I can book another engineer visit for Monday just because of Poor Bt workmanship Best bit they closed the issue as the no visit

• 
  Claire Pulls Pints (@LandladyClaire) reported 21 minutes ago

  @bt_uk what makes it worse is when my husband came down, he was polite as anything to him Yes BT, ladies do run businesses these days We deserve, and demand, respect

• 
  Paul stagg (@Staggly) reported 21 minutes ago

  @Nigelh7n @bt_uk it’s affecting be so many people and they can’t fix it - we all need to push for compensation

• 
  Lee Ralph (@LeeKRalph) reported 24 minutes ago

  @bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.