BT (British Telecom) Outage Report in Hook, Hampshire, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (16%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Hook, England

The most recent BT (British Telecom) outage reports came from the following cities: Bracknell, Yateley, Camberley, Reading, Alton, Farnborough, Aldershot, Bordon, and Basingstoke.

City	Problem Type	Report Time
Bracknell	Wi-fi	1 day ago
Yateley	Internet	6 days ago
Camberley	Internet	8 days ago
Reading	Internet	8 days ago
Reading	Internet	8 days ago
Reading	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Highlowmilo (@Highlowmilo1) reported 19 seconds ago from Reading, England

  @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.

• 
  Jonathan Richards (@JR_1871) reported 2 minutes ago from Reading, England

  Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 3 minutes ago from Yateley, England

  @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

• 
  John Tripp (@HartTrippy) reported 3 minutes ago from Yateley, England

  @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

• 
  Daniel Edwards (@EddieEdwards16) reported 5 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 16 minutes ago from Bracknell, England

  @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

• 
  Khurram Qayam (@kqbrain) reported 19 minutes ago from Reading, England

  Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

• 
  aiden bliss 🏳️‍🌈 (@aidenbliss1) reported 24 minutes ago from Basingstoke, England

  @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

• 
  Sharon Perry Art (@shaz_perry) reported 24 minutes ago from Reading, England

  @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

• 
  Murray Heslin (@Muzzhar) reported 29 minutes ago from Wokingham, England

  @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

• 
  Tom Hogan (@TheTomothy) reported 31 minutes ago from Basingstoke, England

  @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 37 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 39 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 40 minutes ago from Yateley, England

  @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

• 
  Beth Willard (@BethcWillard) reported 41 minutes ago from Reading, England

  @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 43 minutes ago from Bracknell, England

  @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

• 
  Andrew J Powell (@AndrewJPowell) reported 57 minutes ago from Medstead, England

  Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

• 
  Pinners (@pinners888) reported 58 minutes ago from Wokingham, England

  @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

• 
  vicky clarke (@vickyclarke76) reported 60 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

• 
  John Allen 🇬🇧🇿🇼 (@Cranstead) reported 60 minutes ago from Wokingham, England

  NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝖍 𝖆 𝖓 𝖓 𝖆 𝖍 🍂 (@xsuperhan) reported 3 minutes ago

  @bt_uk Okay, no problem!

• 
  Robo Bot (@robobotbotbot) reported 4 minutes ago

  @bt_uk For the number in questions that lists (now two) "Broadband -- Current Service Issue". This is entirely the point I am trying to make; not a single clue as to what kind of fault this is. Just "Broken". How do I evaluate how to respond to an outage with that level of detail?

• 
  Herrera the Red (@RedLiverbird001) reported 4 minutes ago

  @bt_uk @btsportfootball @England Better Service? Better Broadband Deals? HD Football without the Extra £?

• 
  somerset smith (@crispfan99) reported 5 minutes ago

  @BTCare what have you done with this new update on your youview box? Talk about slow, ruined it

• 
  Natalie Wright🌸🙂🌸 (@natsrambles) reported 7 minutes ago

  @bt_uk Its less than ideal, I have to switch between my home network and mobile hotspot to switch between resources on my local NAS and the internet. As this is planned maintenance, why was there no prior notification. My internet we literally switched off. This is not a fault!

• 
  Karen Burfoot (@superwibble) reported 20 minutes ago

  @virginmedia @SkyMediaUK or @bt_uk do you have any temporary solutions that might help me work at home?

• 
  Natalie Wright🌸🙂🌸 (@natsrambles) reported 22 minutes ago

  @bt_uk Yes, I have and it says there is an outage, that bizarrely starts at 5.30pm, that's in the future! Why so long to address the issue? Home internet is paramount these days, and mine is essential for my job.

• 
  E L L I E B L A K E (@ellieeeroseee_) reported 23 minutes ago from Oxfordshire, England

  So many calls and emails and still no broadband, yet had an email to say our account has been cancelled. Absolutely awful service from @bt_uk surely it’s not this difficult to come and fit out WiFi in to our new property?!

• 
  Jess (@jessss_braderr) reported 23 minutes ago

  @bt_uk Engineers found faults every time, fixed for a few days then more issues.. no one seems to care about the fact that I’m paying over £100 for a service I can’t use. But you’d like to take nearly £900 off me for leaving.

• 
  Jem (@coachjemjem) reported 26 minutes ago

  @bt_uk The Ombudsman are now involved, I will look forward to ensuring that your amateur treatment of customers is brought to the public’s attention. 3 weeks of being unable to work from home during a pandemic. Disgusting service & abysmal help throughout.