BT (British Telecom)

BT (British Telecom) Outage Report in Hook, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hook, Hampshire, England 03/13/2026 17:20

March 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hook, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Camberley, Bracknell, Farnborough, Aldershot, Bordon and Basingstoke.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading E-mail
United KingdomReading Wi-fi
United KingdomCamberley Internet
United KingdomReading Wi-fi
United KingdomReading Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jeevzthomas Vamosss (@jeevzthomas) reported

    @BenzeViniGOATs @theMadridZone @btsport Deep down? He clearly shows it publicly they he respects us.

  • DiscoEnergy Adam Berry (@DiscoEnergy) reported

    @bt_uk what are you playing at with my Mums account??? She has been waiting for you or openreach to sort out the broadband issue in her area & now her orders have been closed and you’re demanding she returns her equipment! This is a joke now, when will she get her broadband!!!

  • tychoanomaly Adrian Lee (@tychoanomaly) reported

    Seems @UKAirband are trying to compete with @bt_uk for being absolutely useless when things break. Can never peak to anyone, have to repeatedly phone up to chase for progress, no one phones back. 2 weeks with crap internet

  • MazzardFarm Mazzard Farm holiday cottages, Devon (@MazzardFarm) reported

    Hello @BTCare, would you be so kind as to give your refunds department a good shake? We are due a 3-figure refund and they are not answering our messages. Unacceptably poor service! Thanks

  • MazzardFarm Mazzard Farm holiday cottages, Devon (@MazzardFarm) reported

    @bt_uk Unsurprisingly, your colleague is trying to duck and dive around this. Unacceptable and unwise, as I WILL not drop this. BT never delivered the service so should not have claimed a monthly payment!

  • jmedney123 jmedney (@jmedney123) reported

    APPALLING customer service @bt_uk @BTCare you didn’t close my old acct on your system & transfer to the new acct you insisted I had to open and now youve transferred your big balance error to a debt collection agency. Many many calls but still NO PROGRESS or correction @Ofcom

  • anniepants35 Anne P (@anniepants35) reported

    @MarcAllera help needed - BT service not fully up and running post home move ordered on 23/9/22. 7 weeks and no-one at @bt_uk is taking personal responsibility. Promised call backs never happen. I am now facing a bill for over £200 as BT randomly switched off my call package!

  • KazzaGrims K Grimsley (@KazzaGrims) reported

    @OpenreachHelp 2 weeks and open reach have still not repaired the fault on our line. @BTCare @bt_uk told us it would be fixed 4th Nov - lie, then 9th Nov - lie, and then today - lie to be told I now have to wait until Tuesday, but I won’t hold my breath. Disgusting service!!

  • KingDury DuryKing (@KingDury) reported

    @sa11oum @theMadridZone @btsport It would never happen because he is in favour of Catalunya being independent. More chance of yourself becoming manager.

  • Noer_svge Noer (@Noer_svge) reported

    @theMadridZone @btsport he want us so bad