BT (British Telecom)

BT (British Telecom) Outage Report in Hook, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hook, Hampshire, England 11/21/2025 22:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hook, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Aldershot, Camberley, Bracknell, Farnham, Basingstoke, Warfield and Farnborough.

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City Problem Type Report Time
United KingdomReading Total Blackout
United KingdomReading Internet
United KingdomReading Internet
United KingdomAldershot Internet
United KingdomReading E-mail
United KingdomReading Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • bft9 Bren (@bft9) reported from Reading, England

    @TheVanaramaNL @btsport Nobel never punished them the crap referee did

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • Caoimhe88Byrne caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England

    @BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • FuzzEVisuals 𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported from Wokingham, England

    I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • rethanon DT (@rethanon) reported

    @btsport tell Jenas to wake up, he’s awful at commentary, discussing the penalty for Brighton, he totally ignores the fact thst Clark pulls Trossard back, it’s not just the contact with his knee!

  • harvsimms19 harvey simms (@harvsimms19) reported

    what **** coverage from @btsport of the boxing. talked through sweet Caroline then went to adverts. piss poor completely

  • SteTartt SteTartt (@SteTartt) reported

    @nobbie_77 @btsport Yeah I know Calzaghe is bad for it.. Haye too? Bad look for live tv. Think he’ll still be there?

  • LoDunn_ Lo (@LoDunn_) reported

    Why did I go with @bt_uk for my tv? Data light on my mini connector not working again 🤬

  • topboylfc GT (@topboylfc) reported

    Watching #BRINEW on @btsportfootball I was gonna watch it online but I am having issues logging in but it’s all good cos @bt_uk are on the case!

  • hkanddeli David Routledge (@hkanddeli) reported

    Sat through some shite #NUFC performances over the years, but this is dreadful, it’s so bad it’s Oscar winning @NUFC @btsport @mrjakehumphrey

  • cloneoaf Keith J (@cloneoaf) reported

    Jenas talking garbage on #btsport There's a kick AND a shirt grab. Totally blind to the latter. I'd stick to presenting the One Show, mate

  • LucyAH1985 Lucy Harkess (@LucyAH1985) reported

    I’m sorry rying to be nice.. I really am but @btbusinesscare aren’t helping. It’s been fun on the phone to them for hours every day this week.. departments don’t know what tickets are? Customer complaints!!And despite me asking 20 times not 1 manager has called me… 😡#ofcom

  • mustbecwaced Cllr Lynn Riley (@mustbecwaced) reported

    Can anyone @Bt_uk explain why my atrocious internet service completely disappears when it’s windy or raining. 21st century and all that ??

  • 2sunshine7 😎Sunshine💛🌞 (@2sunshine7) reported

    @bt_uk I'm so disgusted with whole situation I want to cancel my BT contract. I raised a complaint before 8am on Friday when I got the Royal Mail text saying delivery would be Saturday. Someone was meant to call me that day as noted on my account. Absolutely no contact whatsoever.