BT (British Telecom) outages and service status in Hook, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent BT (British Telecom) outage reports came from the following cities: Yateley, Reading, Bracknell, Camberley, Alton, Farnborough, Aldershot, and Bordon.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley
|
Internet | 28 minutes ago |
|
Reading
|
Wi-fi | 44 minutes ago |
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Reading
|
Wi-fi | 3 days ago |
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Reading
|
Internet | 6 days ago |
|
Bracknell
|
Wi-fi | 9 days ago |
|
Yateley
|
Internet | 13 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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David Bruton (@OutdoorDaveGB) reported from Reading, England@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Murray Heslin (@Muzzhar) reported from Wokingham, England@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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aiden bliss 🏳️🌈 (@aidenbliss1) reported from Basingstoke, England@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Andrew J Powell (@AndrewJPowell) reported from Medstead, EnglandDear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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Tom Hogan (@TheTomothy) reported from Basingstoke, England@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Daniel Edwards (@EddieEdwards16) reported from Bracknell, EnglandGood work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈
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Daniel Hill (@DanielDerek91) reported from Camberley, England@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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leymude (@leymude) reported from Basingstoke, England@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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vicky clarke (@vickyclarke76) reported from Mortimer Common, England@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Steve Lynes (@lynothehammer) reported from Sandhurst, EnglandBlimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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James Parker (@PF_BootCamp) reported from Reading, England@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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John Tripp (@HartTrippy) reported from Yateley, England@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Ian Arnell (@IanArnell) reported from Camberley, England@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, EnglandNU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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(Potts) ATFC (@richardpotty) reported from Farnborough, EnglandStop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Neilly (@theneillyman) reported@bt_uk another night and another issues, download speed so slow it feels like dial up. Argh
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SparrowCap Gaming (@SparrowcapG) reported@bt_uk trynna cancel tv package since 27th april, get told its getting removed but nothing happends
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Up4thechallenge - Mental Health Streamer (@Up4thechalleng2) reported@bt_uk It is a constant 4.8 mbps upload which is some of the lowest in the country. I'm more than capable of running said test myself the issue is your infrastructure. I am leaving the network due to the atrocious upload which falls below a lowest level stream standard!
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K C 🍀 (@kcampbell94) reportedBT and Openreach are a joke btw, 2 months without broadband and now another 5 days without it it for them to sort their mistake (which I had to tell them what the issue was as they were clueless) and still having to pay my bills for these 2 month @bt_uk @OpenreachHelp
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Benn Laverick (@benn_laverick) reported@GaryLineker I heard u say you were leaving @btsport ti travel for a year, are you going to trust tyre house to one of these delightful, hardworking families to look after then I take it!? You're a virtue signalling moron! U had a hand picked, token refugee, try seeing the damage in my town
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Outlaw Realms (@OutlawRealms) reported@bt_uk @twoheadedpug While you're at it BT. Your always online promise is bull if everyone goes "home" at 5pm and the internet goes down at 1am. The online feature never sees the fault that's happening.
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K C 🍀 (@kcampbell94) reported@bt_uk Also, because my account had to have a cease and re-provide my hybrid connect now is not working as my account hasn't been activated yet and won't be for another 5 days
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Edward Kellow (@edwardkellow) reported from Paddington, England@bt_uk #btinternet my internet connection is down although phone is ok. Can you help please?
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Andy Kingscott (@AndyKingscott) reported@bt_uk I haven't received my free returns bag to send back my old modem. I have tried asking for a replacement but I can't find the link to it in MyBT. Please can you help?
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Matthew Hardy (@drmatthewhardy) reportedHello @bt_uk I keep getting an automated call from 0845602111 saying it is BT's text message delivery service with a message from Parcelforce and asking me to press option 1 to hear it. Deeply skeptical that this is a genuine call. Can you advise?