BT (British Telecom) outages and service status in Hook, England
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- BT (British Telecom) generated 1 outage signal in the last 24 hours around Hook, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 7, 5:24 PM GMT+1.
- Internet (54%)
- Wi-fi (23%)
- E-mail (8%)
- TV (8%)
- Phone (8%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Aldershot, Bracknell, Crowthorne, Yateley, Camberley, and Alton.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 20 hours ago |
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Internet | 2 days ago |
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10 days ago | |
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Internet | 11 days ago |
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Internet | 11 days ago |
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Wi-fi | 14 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Ian Reynolds (@pumps1000) reported from Reading, England@bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!
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caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
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Khurram Qayam (@kqbrain) reported from Reading, EnglandAnother day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Alex Smith 🦊 (@alexandasmith) reported from Farnborough, EnglandThought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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floralclaire (@floralclaire) reported from Bracknell, England@bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Ian Arnell (@IanArnell) reported from Camberley, England@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Torriera Xhaka Dormez-Vous (@aaronftitus) reported from Reading, EnglandGet rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport
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floralclaire (@floralclaire) reported from Bracknell, England@bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s
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Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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floralclaire (@floralclaire) reported from Bracknell, England@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
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David Bruton (@OutdoorDaveGB) reported from Reading, England@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Murray Heslin (@Muzzhar) reported from Wokingham, England@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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(Potts) ATFC (@richardpotty) reported from Farnborough, EnglandStop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Prattle (@Prattle16) reported from Woodley, England@btsportmotogp @btsport do@you realise the level of disappointment & frustration you’ve introduced to my household this weekend by totally c***ing up the coverage? Worst part as I understand it - my husband can no longer record everything he wants to see as it’s on red button 😩
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Kevin Buckland (@thomablue) reported from Reading, England@btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Wall 💙🧡 (@ChrisWall85) reported@bt_uk can't log in via the website or app. Sends a code to my email (fine) then to my mobile which it never accepts. The screen just never progresses? Known issue?
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Jenny (@Sherbie001) reported@bt_uk our cordless handset is showing a message ,check landline, we have completed every check online and no problem with landline. We have phoned you and messaged you and just go around in circles with no one to speak to. We just want you to come out. Please help!
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Int. Fishermen (@Int_Fishermen) reported@bt_uk no service tonight please dm me
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Patricia Kidd (@Patrici34058203) reported@bt_uk I do not want this 2 step verification your webpage indicates it’s easy to turn off but there’s no provision to I’ve now got problems accessing emails on my PC as well as extremely slow broadband is this on purpose? Your advisor was useless.
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Schmemm25 (@EmmaHarveyy25) reported@bt_uk BT says no issue on the network yet our mobiles cannot access our home broadband. So frustrating. So much for hi-speed fibre. Time to move supplier
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Mo B (@M300bt3) reported@palmersears @bt_uk I have the same issue, on going for several weeks. When will this be resolved. Can't see bills or any products, requested a paper bill over a week ago and still haven't received that either. @bt_uk
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uılʞuɐɹℲ (@puddles46) reported@bt_uk I have genuinely had enough of your service now. Expecting a £96 refund but instead for the 4th month in a row after I left you have billed me again. This time it's now apparently overdue. This is genuinely unbelievable
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CARL ROBINSON (@CARLOSUK01) reported@btbusinesscare please cancel my order as you seem incapable of delivering a service and can’t even manage to transfer me to a supervisor to escalate my complaint when you change my installation yet again - that’s almost 4 weeks waiting now 🙁
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Andy Mich (@MrAndyMich) reported@bt_uk I’m absolutely disgusted, in this day & age of phone scams you have people phoning from unsolicited numbers about contract renewal (+44 1438 989233). All the person on the other end of the phone could say was “I promise I work on behalf of BT”. I said I can promise I’m the king of England. Do you see how stupid and dangerous this practice is? I think as a company you desperately need to review this, it’s dangerous and it’s making me think if you can be trusted at all. In this day and age it’s unforgivable to do this in this manner.
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JoycieB (@blairjoyce3) reported@bt_uk 8 weeks ago you mis-sold my elderly parents a 900mb broadband package which we have been trying to cancel since, despite your "5 working days" claim. I won't go into additional details here, as it continues to get worse, but I am absolutely disgusted with your company