BT (British Telecom) Outage Report in Hook, Hampshire, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Hook, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Bracknell, Yateley, Camberley, Alton, Farnborough, Aldershot, and Bordon.

City	Problem Type	Report Time
Reading	Internet	1 day ago
Bracknell	Wi-fi	4 days ago
Yateley	Internet	8 days ago
Camberley	Internet	10 days ago
Reading	Internet	10 days ago
Reading	Internet	10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  Sharon Perry Art (@shaz_perry) reported 9 minutes ago from Reading, England

  @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

• 
  (Potts) ATFC (@richardpotty) reported 12 minutes ago from Farnborough, England

  Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

• 
  aiden bliss 🏳️‍🌈 (@aidenbliss1) reported 14 minutes ago from Basingstoke, England

  @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 18 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  John Allen 🇬🇧🇿🇼 (@Cranstead) reported 18 minutes ago from Wokingham, England

  NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

• 
  vicky clarke (@vickyclarke76) reported 19 minutes ago from Mortimer Common, England

  @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

• 
  John Tripp (@HartTrippy) reported 23 minutes ago from Yateley, England

  @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

• 
  David Bruton (@OutdoorDaveGB) reported 30 minutes ago from Reading, England

  @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 35 minutes ago from Yateley, England

  @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 36 minutes ago from Bracknell, England

  @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 39 minutes ago from Yateley, England

  @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

• 
  Andrew J Powell (@AndrewJPowell) reported 41 minutes ago from Medstead, England

  Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 41 minutes ago from Bracknell, England

  @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

• 
  Tom Hogan (@TheTomothy) reported 42 minutes ago from Basingstoke, England

  @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

• 
  Murray Heslin (@Muzzhar) reported 43 minutes ago from Wokingham, England

  @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

• 
  leymude (@leymude) reported 44 minutes ago from Basingstoke, England

  @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

• 
  Ian Arnell (@IanArnell) reported 45 minutes ago from Camberley, England

  @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 52 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  Daniel Edwards (@EddieEdwards16) reported 56 minutes ago from Bracknell, England

  Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

• 
  Daniel Hill (@DanielDerek91) reported 57 minutes ago from Camberley, England

  @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Leoni McGrath (@LeoniMcGrath) reported 3 minutes ago

  @BTCare please can someone explain why I am with @plusnethelp but new property purchasers have authorised you to take over my line. I still own this property and no completion date is known. HELP. Data protection and human rights

• 
  Tajga (@markoparlain) reported 4 minutes ago

  English commentators have a really bad football knowlegde outside the UK. On #BTSport I've just heard that #RBL don't ever "pump it long". I mean, wake up...If anyone would pump it long it would have to be a team with Poulsen and Sorloth plus...

• 
  Nathan Price (@Nayte_Price) reported 6 minutes ago

  What takes @btsport sooo god damn long to upload football highlights??

• 
  ZK 🥤 (@zohaib_k97) reported 7 minutes ago

  @btsport why am I paying you for a service for it to be extremely slow and laggy??? Sort it out

• 
  GristoMill (@GristoMill) reported 8 minutes ago

  Yet again @bt_uk 4G Assure did not work when my broadband just went down.

• 
  Oliver Witney (@theowitney) reported 9 minutes ago

  @bt_uk Yep unfortunately seems to be. Lots of our neighbours have similar issues regularly as well. I have my mini hub so internet is fine for now, but it is a hassle constantly having to raise issues.

• 
  Lewis Harding (@lewis_invest) reported 12 minutes ago

  @bt_uk Hi, I had an engineer appointment booked in this afternoon (1pm - 6pm) to install fibre for my new home. My girlfriend took the full day off as holiday but the engineer was a no show. This needs sorting ASAP as it has stopped us from moving in - Not a happy customer.

• 
  Jane Williams GPN, Dip moduleAsthma Dip moduleCOPD (@jane_will61) reported 12 minutes ago

  @bt_uk Yes my husband did it on the 20th and got reply saying fault submitted to engineers & will receive estimated fix time within 48 hours. Heard nothing since & phone still not working

• 
  Scarficus 🌹 (@scarficus) reported 19 minutes ago

  @bt_uk No it's fibre 2 I think. I think it might be an issue with the phone number, which was supposed to transfer from talk talk

• 
  Joe Evans (@Joegt15) reported 20 minutes ago

  @bt_uk Saying there is no issues when there is