BT (British Telecom) outages and service status in Hook, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Hook, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 20, 6:52 AM GMT+1.
- Internet (60%)
- Wi-fi (27%)
- E-mail (7%)
- Phone (7%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hook, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Aldershot, Bracknell, Crowthorne, Yateley, and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading
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Wi-fi | 4 days ago |
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Reading
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Wi-fi | 4 days ago |
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Reading
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Internet | 5 days ago |
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Reading
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Phone | 5 days ago |
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Reading
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Internet | 7 days ago |
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Aldershot
|
Internet | 8 days ago |
Nearby cities with recent reports
5 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Gary (@Gary4W) reported from Wokingham, EnglandI hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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Sharon Perry Art (@shaz_perry) reported from Reading, England@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Pete 🏴🇮🇹 (@gonnella) reported from Woodley, England@BTCare my 85 year old elderly gran has a very old master socket pre NTE5 which has been positioned awkwardly near the ceiling. She cannot get to the room where it is very quickly anymore, and because it is pre NTE5 we cannot run a extension either. Can you help please.
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Lesley Cowcher (@lesleyannandra) reported from Woodley, England@btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague
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Ian Arnell (@IanArnell) reported from Camberley, England@bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom
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Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)
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Khurram Qayam (@kqbrain) reported from Reading, EnglandAnother day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Torriera Xhaka Dormez-Vous (@aaronftitus) reported from Reading, EnglandGet rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport
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Beth Willard (@BethcWillard) reported from Reading, England@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!
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vicky clarke (@vickyclarke76) reported from Mortimer Common, England@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Murray Heslin (@Muzzhar) reported from Wokingham, England@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England@bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.
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David Bruton (@OutdoorDaveGB) reported from Reading, England@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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leymude (@leymude) reported from Basingstoke, England@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Andrew J Powell (@AndrewJPowell) reported from Medstead, EnglandDear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?
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Ian Reynolds (@pumps1000) reported from Reading, England@bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!
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Tom Hogan (@TheTomothy) reported from Basingstoke, England@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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floralclaire (@floralclaire) reported from Bracknell, England@bt_uk My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk haven’t fixed it. A disgrace!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Lewis (@Darren_Lewis1) reported@bt_uk typical BT broadband neglecting loyal customers - renewal prices for a customer of 6 years - charging WAY MORE than the market rate and WAY MORE than if I was a new BT customer. Shame on you, I thought those days of not caring about your long standing customers was over.
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jack250213 (@e4290936) reported@bt_uk calling itself 'customer centric ' grates with me after an internal transfer of my broadband went horribly wrong, then four hard searches on my creditworthiness and three attempts to get BT broadband and a TV package also successfully completed by phone after a time on the phone that I regret all fell through with no explanation or apology. Customer centric? You are having a laugh BT!
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Graeme Davis (@GraemeDavis) reported@bt_uk Your comment sounds fine @bt_uk but your team in this line appear not to be authorised to cancel an appointment and not rebook it. How do I contact someone whohas the authorisation to do this?
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Steve (@SanatoriumSteve) reported@bt_uk Hey BT or EE or whoever the hell u identify as at the moment. Sort ur damn app out!! Logged out multiple times over past few days, for what reason?? Have had to verify who I am each time!! That's including the 2 hrs wait for a text verification code just to continue!!
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John E (@John210750) reported@GrahamH36921247 @bt_uk Sign in sign out codes verification text message , at the point of ARGH 😡
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Darren Lloyd (@darrenglloyd) reported@bt_uk can you provide best contact to make a complaint please. I am not a customer, however I am concerned about a recent upselling tactic with my elderly vulnerable aunt when she phoned regarding a line issue.
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Paul stagg (@Staggly) reported@bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering
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DemonicSuccubus (@MissSatanism) reportedNah @bt_uk you’re having a laugh. They finally turn up nearly 3 hours LATE! Why is it so difficult for you to have HUMANS answer a phone? Stop automating your **** with AI voices and options. It’s a piss take.
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Shama Women's Centre (@shamacentre) reportedWeeks with no broadband. Multiple calls. No real help. We are a charity and people depend on reaching us. BTs failure to resolve this issue is not just inconvenient, it is putting vulnerable people at risk. We urgently need BT to take responsibility & fix this. @BTGroup @BTCare
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Amy Lou (@Lashes_N_Ink) reported@bt_uk She doesn’t have an account with you. She was going to be a new customer. Seen as you didn’t come to install on the day agreed, and the installation didn’t take place. Surely there’s no chance of her being billed?