BT (British Telecom) outages and service status in Hook, England

Problems in the last 24 hours in Hook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hook, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Crowthorne, Yateley, Bracknell, Camberley, and Alton.

City	Problem Type	Report Time
Reading	Internet	14 hours ago
Reading	Phone	8 days ago
Reading	Wi-fi	11 days ago
Crowthorne	TV	13 days ago
Reading	Internet	14 days ago
Yateley	Internet	14 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 3 minutes ago from Bracknell, England

  @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 3 minutes ago from Bracknell, England

  @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

• 
  James Parker (@PF_BootCamp) reported 7 minutes ago from Reading, England

  @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

• 
  Andrew J Powell (@AndrewJPowell) reported 7 minutes ago from Medstead, England

  Dear @btsport commentary team. One team has cost over £330m the other has not really cost anything because the delta between sales and purchases means that the Swans team are in a deficit on spend of tens of millions. Do you do any pre match due diligence or just talk crap?

• 
  Bren (@bft9) reported 24 minutes ago from Reading, England

  @TheVanaramaNL @btsport Nobel never punished them the crap referee did

• 
  (Potts) ATFC (@richardpotty) reported 36 minutes ago from Farnborough, England

  Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

• 
  Torriera Xhaka Dormez-Vous (@aaronftitus) reported 36 minutes ago from Reading, England

  Get rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport

• 
  Tom Hogan (@TheTomothy) reported 37 minutes ago from Basingstoke, England

  @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

• 
  floralclaire (@floralclaire) reported 41 minutes ago from Bracknell, England

  @bt_uk What a joke! My parents live in Abbotts Ann. They have been without phone and internet 2 WEEKS after roadworks. Who was responsible. Who can fix it? They are desperate now. @OpenreachHelp and @bt_uk and contractors haven’t fixed it. A disgrace! They are in 80s

• 
  floralclaire (@floralclaire) reported 45 minutes ago from Bracknell, England

  @bt_uk please help my 80+ year old parents. Without phone or internet for 2 weeks since fibre works broke line. No one can/is fixing. They are desperate. Mobile only works in garden! Dunkirt Lane, Abbotts Ann. Please help!

• 
  Nicholas Mazzei (@Tsar_Nicholas) reported 45 minutes ago from Hook, England

  @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

• 
  Pinners (@pinners888) reported 46 minutes ago from Wokingham, England

  @btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!

• 
  𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤 (@FuzzEVisuals) reported 47 minutes ago from Wokingham, England

  I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport

• 
  caoimhe byrne-hansen (@Caoimhe88Byrne) reported 47 minutes ago from Reading, England

  @BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

• 
  Lee Donkin (@LeeDonkin4) reported 50 minutes ago from Basingstoke, England

  @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

• 
  Heather Caudle RN (@heathercaudle) reported 50 minutes ago from Camberley, England

  @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

• 
  Gary Byron (@GaryB1975) reported 54 minutes ago from Reading, England

  @chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport

• 
  ⌬Nessa Carson (@SuperScienceGrl) reported 56 minutes ago from Bracknell, England

  @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

• 
  Sharon Ducker (was Kuhl) (@Sharonkuhl) reported 56 minutes ago from Yateley, England

  @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

• 
  Jonathan Richards (@JR_1871) reported 59 minutes ago from Reading, England

  Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Asif Rana (@HounslowParking) reported 6 minutes ago

  @bt_uk Please can you tell me why your service is so useless? You've forced us to switch over from copper to fibre, but then you haven't made the actual switch and just thought its easier to charge us for both services. Your staff are utterly clueless and inept. #btareuseless

• 
  Simon (@thfcsimonm) reported 7 minutes ago

  @bt_uk I’ve been trying to cancel a line for 8 weeks. You still haven’t done it. Absolutely disgraceful useless service. BT is probably the worst conglomerate in the UK

• 
  JARVIS (@grantjarvis666) reported 9 minutes ago

  @bt_uk you have the worst internet I have ever had. Constant issues and poor speed. Definitely leaving this year!

• 
  R4CK4TT&CK (@R4CK4TT4CK) reported 11 minutes ago

  @CisoDiagonal @bt_uk until i just cancel the other once ive moved & tell them ive not left bc theyre still BT, so wont be paying any cancelation fee- bc they hadnt created an online account for an online customer who has no desire to send hours on phone calls with "understand your frustration" BS 😮‍💨

• 
  MouseMat (@andymousemat) reported 13 minutes ago

  @bt_uk @virginmedia @CityFibre I need to report massive internet outage in the following postcodes NE1 TO NE38 DH9 DH1, DH6, DH7 TS26, TS27, TS28 11564 - Riyadh Saudi Arabia 21442 - Jeddah Saudi Arabia Internet must be down as "Visitors" are awfully quiet

• 
  Graeme Wallace (@Waldomatt) reported 13 minutes ago

  @bt_uk could someone contact me please. Having broadband issues and been onto your team all day and nothing has been done.

• 
  6igantuar (@6igantuar) reported 14 minutes ago

  I'm with BT, through them I get EE, so I can use TNT Sports, which I have to use Discovery+ to watch, and now they're saying I need an HBOMax account, but when I go to login they don't recognise my email, so I can't watch any sports that I've paid for. @bt_uk @EE @discoveryplus

• 
  e-solutions (@esolutionsltd) reported 18 minutes ago

  @btbusinesscare We have come into the office and surprise the phone system is NOT WORKING and NO CONTACT FROM BT. I guess its another day on the mobile phone (thankfully Vodafone) chasing the elusive BT Cloud Voice team, for another update. why do BT think this is acceptable?

• 
  Melindi Scott (@melindiscott) reported 19 minutes ago

  @clarescastle @btbusinesscare I've just cancelled all our business with them after 30 plus years. The incredible customer service we used to enjoy is a thing of the past

• 
  The Evolution Of Life (@TEOL85) reported 19 minutes ago

  @bt_uk . Do your job and fix it if it was a dodgy untested update send the routers a new one tonight 0:00-6:00 to sort out the issue or if it's your exchanges end fix it there or if you can fix it remotely just do it but fix it what if our phone lines go out on an important phone call