BT (British Telecom) Outage Report in Hook, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Reading, Wokingham, Bracknell, Bordon, Farnborough, Aldershot and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
TV | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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caoimhe byrne-hansen
(@Caoimhe88Byrne) reported
from
Reading, England
@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤
(@FuzzEVisuals) reported
from
Wokingham, England
I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Bren
(@bft9) reported
from
Reading, England
@TheVanaramaNL @btsport Nobel never punished them the crap referee did
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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Kevin Buckland
(@thomablue) reported
from
Reading, England
@btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂
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Lesley Cowcher
(@lesleyannandra) reported
from
Woodley, England
@btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague
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Gary Byron
(@GaryB1975) reported
from
Reading, England
@chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ana 🇵🇹
(@SnixxLovato96) reported
@bt_uk had absolutely no customer service whatsoever. Loyal customer here and getting treated like crap.
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Robin
(@RobinHood2022) reported
how much can we trust #trustpilot? they take down genuine reviews of dreadful companies like @bt_uk, yet let @bt_uk's own employees leave fake 5* reviews on their site? shocking abuse of the system. BT are THE WORST. #avoidBT
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Neil Bourne
(@neilbourne4) reported
@BT @btsport @NOW Hi BT. My Sky Sports TV channels don't appear to be working via BT TV. I can only access these via my Now TV app. I have restarted both my BT Hub and set top box. All BT Sport channels work fine. What can you do to help please?
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tony brookes
(@tonybrookes99) reported
@bt_uk Having been a broadband customer for many years, and BT TV since 2018 I am finally fed up with the signal on quite a few channels leaving picture reception to look like AOL dial up. Moving to Sky when my contract up.
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Jeremy Baker
(@jbee68) reported
@VodafoneGroup Why are you making the dealing of the bereavement of my parents so difficult? No other companies, including @bt_uk are demanding such details, when the LPA reference code is enough. Your processes and procedures are antiquated and your poor team won't help.
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Adam w
(@Adzz179) reported
@bt_uk my WiFi has been down for about an hour now and know matter what I do it will not come back on the hub keeps flashing orange
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Fruit Bat
(@thefruitbat69) reported
So @bt_uk our Internet in BA16 has been down for the last hour, router flashing pink even after trying to reset, turning off/back on. What is going on ?
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Pankaj Verma
(@Dee_Pa_nkaj) reported
@bt_uk placed order for BT broadband on 3rd Nov 2021. After 4 months of wait, 20 person hours of effort in comms with to your complaint department, email to BT CEO, still no BT connection. BT open reach guys, came for installation, and damaged existing virgin connection instead.
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ʙᴏʙʙʏ ᴛᴀʀᴀɴᴛɪɴᴏ ɪɪ
(@BobbyTarantiino) reported
@bt_uk @Sara_withnoH_ Don’t mean to interfere here Sian, but @bt_uk Can you guys help me with my account please been waiting since Friday.
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Emma Baker
(@bewilderingcat) reported
My parents and their fellow villagers have been without internet for a week now after the storms, repeatedly told untruths by @bt_uk about when they will be back on. Unacceptable and not conducive to good customer care.