BT (British Telecom)

BT (British Telecom) Outage Report in Hook, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hook, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hook, Hampshire, England 11/27/2025 23:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hook, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Aldershot, Camberley, Bracknell, Farnham, Basingstoke, Warfield and Farnborough.

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City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Phone
United KingdomReading Total Blackout
United KingdomReading Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Hook, England

Latest outage, problems and issue reports in Hook and nearby locations:

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • lynothehammer Steve Lynes (@lynothehammer) reported from Sandhurst, England

    Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    Stop pronouncing German clubs in the stupid accent 🤦 #Bundesliga #btsport

  • heathercaudle Heather Caudle RN (@heathercaudle) reported from Camberley, England

    @bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • alexandasmith Alex Smith 🦊 (@alexandasmith) reported from Farnborough, England

    Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • rgcarr1 Rob Carr (@rgcarr1) reported from Woodley, England

    @bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv

  • IanArnell Ian Arnell (@IanArnell) reported from Camberley, England

    @bt_uk As a new customer I have been the model of patience that is now growing thin. I did the honourable thing over 5 hours ago and sent you a DM. I am still waiting for an answer. Please no, I know you are busy. @Ofcom

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • parentsnetindia Parentsnet.in (@parentsnetindia) reported from Wokingham, England

    @bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • DanielDerek91 Daniel Hill (@DanielDerek91) reported from Camberley, England

    @btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • skyblue_England skyblue_england 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@skyblue_England) reported

    @bt_uk - Your marketing department keeps emailing an offer to upgrade to BT Halo 3, promising to rid me of 'wi-fi woes' and asking 'why wouldn't you'? How about, because I'm already one of your customers and expect a service that works - this 'upgrade' should be free. #BTRIPOFF

  • DIANERW Diane Ruth W (@DIANERW) reported

    @bt_uk @BTCare Your whole service is a complete joke. Get back to me immediately with an apology or I'll involve the Ombudsman. Out of patience with you.

  • margesmurf Margaret Murphy (@margesmurf) reported

    @bt_uk have to be the worst company for business and briadband in the North of Ireland. One week later and no further on @pjmalone1990

  • love_victoria_j Vicki Reed (@love_victoria_j) reported

    @bt_uk please help im going insane here... Been trying to change my phone number back since it was changed after joining you march 18th...still no luck I am repeatedly told that it will be done and it never is. Also unable to access any of my broadband details 🙈🙈🙈😡

  • EvilSynths ♆ 𝕵𝖆𝖒𝖎𝖊 ♆ (@EvilSynths) reported

    @neilmlomax @bt_uk At least you got a notice. PlusNet straight up ghosted me and I had to go through 5 people just to cancel lol.

  • slawek_poreda Slawek Poreda (@slawek_poreda) reported

    @bt_uk They send me a replacement BT hub despite me using my own Asus mesh. @BT_UK requires hubs for diagnosing their faults. Something I have not seen with other UK providers before, but I decided to co-operate to get the fault fixed. I do not believe this outage will be resolved soon.

  • andydday Andy Day (@andydday) reported

    @bt_uk Apparently. 5 times. The issue apparently lies with OpenReach but they have just mailed me to tell me that its your fault that they haven't installed the network. It's beyond belief. Ive had multiple engineers/surveys here, taken time off work and am no further forward.

  • ShermanMcginger Daren Bennett (@ShermanMcginger) reported

    @btbusinesscare @bt_uk Literally the most incapable team I have come across... ot of the 6 people I have spoken to over the past 2 days only 1 has even heard of the Hybrid Connect! 4G assure didn't work, now Hybrid Connect doesn't work. What on earth.

  • Rhodent_Radio Stephen Rhodes (@Rhodent_Radio) reported

    @bt_uk Having reliable WiFI does not mitigate poor broadband! WiFi is not the same as broadband!

  • Lucy_Corke Lucy Corke (@Lucy_Corke) reported

    @andrewkeates @sainsburys OMG that would finish me off after the horrendous day I’ve had on the phone to @bt_uk . They must be one of the worst companies that exist in this country!