BT (British Telecom) Outage Report in Hook, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Hook, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Basingstoke, Bracknell, Aldershot, Wokingham, Bordon and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Basingstoke |
Internet | |
| Bracknell |
Internet | |
| Reading |
Wi-fi | |
| Reading |
Wi-fi | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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Rob Carr
(@rgcarr1) reported
from
Woodley, England
@bt_uk exceptional customer service as usual. 7 days we’ve been trying to talk to you about our home move. 7 days you have hung up on us. Newsflash, you run a telephone service. Do let me know if you want me to come and show you how to use the telephone #btinternet #bttv
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Gary
(@Gary4W) reported
from
Wokingham, England
I hope #Lloris hasn’t broken anything, especially his elbow. Speaking from experience, 18 months later mine still not right ! #Brighton #Tottenham @btsport
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Heather Caudle RN
(@heathercaudle) reported
from
Camberley, England
@bt_uk hello, ironically, I could not complete my online chat about my broadband and Wifi because my connection is very very bad. Please can I speak to a human.
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Alex Smith 🦊
(@alexandasmith) reported
from
Farnborough, England
Thought the Maguire half and half picture was bad but this is a new level... No words.... Glad BTSport got the rights to UCL next season when we are there, with these 2 at the back! #lcfc
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𝕋𝕠𝕞 𝔾𝕣𝕚𝕗𝕗𝕚𝕥𝕙𝕤
(@FuzzEVisuals) reported
from
Wokingham, England
I thought VAR was suppose to clear up these bad decisions. Obviously not. All officials have been absolutely terrible! #NAPLIV @btsportfootball @btsport
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Bren
(@bft9) reported
from
Reading, England
@TheVanaramaNL @btsport Nobel never punished them the crap referee did
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Torriera Xhaka Dormez-Vous
(@aaronftitus) reported
from
Reading, England
Get rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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Lesley Cowcher
(@lesleyannandra) reported
from
Woodley, England
@btsport would be good to have commentators support British teams instead no it’s Ajax all the way #ChampionsLeague
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Gary Byron
(@GaryB1975) reported
from
Reading, England
@chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport
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caoimhe byrne-hansen
(@Caoimhe88Byrne) reported
from
Reading, England
@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
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Daniel Hill
(@DanielDerek91) reported
from
Camberley, England
@btsport hi I’ve been trying to contact bt customer services on the phone a few times to cancel my bf sport package but can’t get through (been on hold 3 times for 30 mins+ and keeps cutting off). Please can someone get in touch urgently to help. Thanks
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Parentsnet.in
(@parentsnetindia) reported
from
Wokingham, England
@bt_uk no engineer even assigned to the complaint. Huge loss, cannot see patients, cannot get phone calls, cannot take payments. BT is a disgrace
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Kevin Buckland
(@thomablue) reported
from
Reading, England
@btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Alistair Blevins
(@alistairblevins) reported
@bt_uk hi there, I'm currently overseas and my wife is dealing with you trying to fix a broken telephone line (cut cable). I need to add her contact telephone number to our account so that you call her instead of me to agree a time for the engineers to attend. How can I do this?
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Euan Cockburn
(@cormac250) reported
@bt_uk what is the contact info to talk to someone about internet being out? I WFH and this is day two of issues.
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ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot @bt_uk After so long of trying politely to decline and simply opt for the landline-only package they already had, the old person will eventually capitulate either out of not wanting to be rude, or having successfully been coerced into believing they really DO need this...
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andy
(@andyrawnsley) reported
The joys of switching to @bt_uk internet never have a connection pile of 💩💩
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Kelly Preedy 💫
(@kellypreedy) reported
@Suzybarnes @bt_uk Thank you so much 🙏🏻 - the BT business broadband is being installed on Friday so let’s hope that sorts all these issues out... 🤞🏻🤞🏻if not then I might be round next week.
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James Grout
(@jamescgrout) reported
@OpenreachHelp New customer, been without internet for 1 month. On my 3rd engineer visit today who failed to show. BT can't book another appointment until Thursday, why is this? @bt_uk
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ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot I have worked for @bt_uk in their billing department in the past - inbound telephone customer service. You are absolutely correct, it IS strategy. This doesn't relate to the bereavement process, but it's still relevant re mob like strategy.
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ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot @bt_uk Buying. By this point the cooling off period has already expired. Customer service agents at BT have a system called Albert. You click through it and it tells you exactly what to do depending on the customer's problem. For the 'change my package' section on Albert,
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Rich Allen
(@RichfromSheff) reported
@rantasaurusbex @HelpSheffield @bt_uk Ring tech support up, I know from painful experience that they're worse than useless in the majority of cases, but still give them a call.
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Si Hayton
(@halfblindboy) reported
@bt_uk who do I get in contact with when I wish to make a complaint about your company? I’ve had a fault for two months now and despite complaining to you I’m still no closer to getting it fixed