BT (British Telecom) Outage Report in Mortimer Common, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Mortimer Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mortimer Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Mortimer Common, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Wokingham, Basingstoke, Binfield, Newbury, Farnham, Aldershot, Henley on Thames and Thatcham.
City | Problem Type | Report Time |
---|---|---|
Reading | Total Blackout | |
Wokingham | Internet | |
Reading | Internet | |
Reading | Internet | |
Reading | Internet | |
Reading | Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Mortimer Common, England
Latest outage, problems and issue reports in Mortimer Common and nearby locations:
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Yamalenko
(@HummelsBESTever) reported
@bt_uk Maybe because other companies provide just as good service for half the price?
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Jordss 🏳️🌈
(@jordssboi) reported
@bt_uk issues in leicester area. router has cut out and reconnected 3 times in past 5 minutes. flashes pink, flashes orange, then goes back to blue.
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Angie C ⚓🇬🇧🏴
(@angeljudi) reported
@bt_uk Doesn't cover family members elsewhere in country trying to contact/vice versa in what may be deemed as an emergency situation. Or schools contacting me to inform me of an incident. It's not just emergency calls to blue light services.
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Bill
(@BillBaines_) reported
@bt_uk can you explain to me why my internet is going down 5+ times a day and why my broadband speed is incredible low almost all the time?
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michelle barry
(@simsbird) reported
@bt_uk I want to get fibre broadband at my property can you help?
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Saheli Hub Bham
(@SaheliHub) reported
2/ @bt_uk Culd you let us know how long it takes a member of your staff to reply or send someone out to check or reconnect us? As we are not getting any calls back or a reply to our complaint. What is the average wait for someone to get a response ?
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Roxana21
(@roxanaaa2121) reported
@bt_uk any BT customer that can help me with a code on the release day?
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Dr. Wasim Ahmed
(@was3210) reported
@bt_uk hello, just bought £20 bt WiFi hotspot, payment has gone through and money takem, but received no email confirmation and can't login?
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psn NOO_ITZ_MIKEY
(@Mikeyladx) reported
@btsport please fix the app on mobile it’s only showing 12mins of the full smackdown show I watched it live but it cut of early so I missed the return of Finn ballor really annoyed been looking forward to it aswell🤬😡
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Jessica Hall
(@Jessica99977876) reported
@bt_uk So if I understand this correctly you take the order, arrange payment, let people go to the inconvenience of arranging time off for the appointment and only then check whether you can provide the service? It also doesn't explain why the fibre team have cancelled the order. Twice.