BT (British Telecom) Outage Report in Mortimer Common, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mortimer Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mortimer Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Mortimer Common, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Farnham, Reading, Wokingham, Basingstoke, Crowthorne and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Farnham |
Phone | |
| Reading |
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| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Mortimer Common, England
Latest outage, problems and issue reports in Mortimer Common and nearby locations:
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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Ian Reynolds
(@pumps1000) reported
from
Reading, England
@bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Pinners
(@pinners888) reported
from
Wokingham, England
@btsport what’s going on. Why can’t I watch PSG game yet have to listen to pundits banging on about the Chelsea performance. WTF!
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Highlowmilo
(@Highlowmilo1) reported
from
Reading, England
@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mr London
(@mrlondon_ncb) reported
@bt_uk hi, my internet keeps dropping off again and again over the past two days and texting 61998 isn’t working either. Why is your service seemingly completely down? Sigh, can you offer any help? I’m in N8.
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Rachel Beck
(@Rachelb105) reported
@MikeMaddox10 @bt_uk @virginmedia Sorry you had this experience too; ‘entirely unsatisfactory’ is a description I recognise well. Awful customer service.
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Kevin Cook
(@kevincookdevon) reported
@bt_uk Turned up today couldn't fix it told wife he was going outside to check the lines disappeared and closed the fault down i called him and said where did you go he left to do other jobs came back after i moaned looked again fault still not fixed
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Bob Slott🖤
(@bobslott) reported
Bad news is no more @BristolBears games on @btsportrugby for the rest of the season. Surely @btsport need to change that
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Rachel Beck
(@Rachelb105) reported
So good to talk to @bt_uk customer relations after a very stressful experience with @virginmedia BT advisor listened carefully and really tried to help, unlike Virgin which felt like a cycle of frustration via online chat, WhatsApp chat & on the phone #stayingwithBT #dayoff
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Paul William Monks
(@paulwilliammonk) reported
@Martin911 @EE @bt_uk Its awful isnt it?! Especially when sky has cheaper contracts and isnt raising prices.
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Tom Holland
(@Tomahol1) reported
Day 59 without internet @bt_uk. My internet bill has just been taken, and I've received no service at all for the billed period. You aren't upholding your contract that I pay for. I'm not allowed to speak to @WeAreOpenreach to get this fixed, that's your job. Do it. #stilloffline
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MONK
(@PAULMONK) reported
@bt_uk That just takes me in a big loop back to the above page with the broken link.
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Tony Blaney
(@Tonyblaney) reported
@bt_uk @EE my network download speed is 6.21 mbps. Yet the costs are rising. This is not good.
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Emma Wilde Hale 🇺🇦
(@RealWilde) reported
@bt_uk @BTSopenreach help ! My hub has stopped working again - had BT then openreach engineer out to it recently and couldn’t find anything & contacted someone to rest remotely and it solved it - can this be done again.