BT (British Telecom) Outage Report in Mortimer Common, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Mortimer Common, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Mortimer Common and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Mortimer Common, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Crowthorne, Thatcham, Sandhurst, Henley on Thames, Aldershot, Reading, Newbury, Wokingham, Farnham, Basingstoke and Binfield.
| City | Problem Type | Report Time |
|---|---|---|
 Crowthorne |
Phone | |
| Thatcham |
Phone | |
| Sandhurst |
Phone | |
| Crowthorne |
Phone | |
| Henley on Thames |
Wi-fi | |
| Aldershot |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Mortimer Common, England
Latest outage, problems and issue reports in Mortimer Common and nearby locations:
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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John Allen 🇬🇧🇿🇼
(@Cranstead) reported
from
Wokingham, England
NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....
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Murray Heslin
(@Muzzhar) reported
from
Wokingham, England
@bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Steve Lynes
(@lynothehammer) reported
from
Sandhurst, England
Blimey never have I seen so many adverts packed in to @WWE #Raw. Seem like its every 5 minutes @BTCare
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Andy West
(@Westofcenter) reported
from
Lower Shiplake, England
.@bt_uk are you aware of situations today where scamming calls cause Broadband to go down? Have received two today and both times, caused loss of connection.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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John Tripp
(@HartTrippy) reported
from
Yateley, England
@bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
from
Yateley, England
@bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Henley-on-Thames
(@HenleyPhotos) reported
from
Henley-on-Thames, England
@UglyBear_ @bt_uk @skytv @btsport @BBCNews @SkyNews All rubbish, if our gas and electric and water run on the same service there would be uproar as it supposed to be the fourth utility service!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Palmer
(@ChrisPalmer001) reported
@bt_uk @Maria_Wildlife The new update simply doesn't work - awful. And I haven't the time to call your helpdesk and be on hold for 30 minutes
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Welshcollie
(@welshcollie7) reported
@bt_uk My problem is not with when engineer is due. My problem is that bt website would not let me upgrade sport & tv package until wifi upgrade is done. If I had known this beforehand I would have upgraded the tv and sports first, as I now can't benefit from Black Friday deal on it.
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Rob Emery
(@RE_Shannock) reported
@bt_uk I will need help, yes. The Wi-fi started giving decent speeds again so there was nothing to fix - today, rubbish again 😥.
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Andy Mitchelmore
(@Andymitch79) reported
from
Edinburgh, Scotland
@bt_uk That is the problem! Where do I find my landline number?
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Ray Hainsby
(@RayHainsby) reported
@bt_uk Hi I’m receiving such a poor tv service from @virginmedia at the moment (despite having several STBs) so need to switch providers before I go crazy. I’m happy to transfer my broadband, tv and phone package. Do you provide an on site survey please? Thanks
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Cossack_Fonseca
(@the_insolents) reported
@bt_uk Thanks Jenny. But I don’t get a mobile signal which is why having functional broadband is important. I have to drive 2 miles to send a text.
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John Suleiman Thomas
(@jt0000000001) reported
@bt_uk No, thanks, I had to cancel my order to re-order which was a pain. But sorted
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Joe Hora
(@Joe__Hora__) reported
@virginmedia Why has our install been delayed again?! Original install date of 23rd November... then delayed to 5th December and now being told its delayed even further to 19th of December! Never had any of these kind of issues with @bt_uk.
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charles c (hairagon)
(@hairagon) reported
@virginmedia Text chat is useless. I have been given 2 numbers previously. The1st one I used resulted in a request for more detail which I provided. Nothing further heard from @virginmedia . I complained, got a second number where all i got was being asked if I wanted to cancel sky/ BTSport
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MrF
(@MrimfIan) reported
@bt_uk Yes I’m told there’s an external fault but could take up till midnight on Tuesday of next week to fix! Nobody has called, when I called in yesterday I was transferred around & then cut off. Just the worst experience ever. I have an open complaint ref: VOL013-54237201273