BT (British Telecom) Outage in Newbury, West Berkshire, England

@BTCare broadband out in RG24 area. Extremely poor speed on HH6

WTF is Tony Adams wearing ! 😂 #braveman #btsport

@BTCare hi is there a problem with your website I can’t log in to my account

@BTCare YouView box has packed up AGAIN!!! No internet channels, no sport etc, done all the checks, reset routers etc!! Chat can’t help!! We’re on our 3rd box already, poor quality and now paying through the nose for a service im not getting!! 🤬

Sturridge with his studs up and followed through onto the keeper. Pretty certain that would do it. Steve McManaman has to be one of the worst pundits on TV. #LIVPSG @btsport

@BTCare Thanks. I am a BT Connect customer and I can never log on to free BT WiFi when I’m out. I’ve tried so many times that I now switch WiFi off when I’m not at home or in the office! God knows I pay enough for your service!

@BTCare Hi Lisa. The problem randomly resolved itself. It's working fine now. I had an engineer booked for tomorrow but dont need them now. Do i have to call to cancel the appt?

@btbusinesscare I will try but I doubt you’ll be able to contact me as the WiFi is so awful. 1 bar of 3G on my phone is loading faster. So fed up.

@bt_uk Not help either. I am forced to use BT otherwise my sport package cost goes through the roof. I expect a service from a premium brand I.e the internet to work so I can use the stuff I need and pay for

@bt_uk Ask your BT colleagues what the problem is please. Then tell me when I will be able to use my phone.

@bt_uk thanks bt wanted a phone line .. 30 mins on hold then transfer to sales only to be cut off .. brilliant service

@bt_uk Dee you misunderstand. My internet is with BT. I need this in today. I was making the point of how this affects me financially and services that my family use on a daily basis. How it impacts my work. Telling me to use a hotspot does not help or buy an internet dongle does

@bt_uk Bt is the worst interent provider that exists, their customer servise is practically non exitstent, their products are just awful, and they make up all kinds of excuses. DO NOT GET BT if you want working internet.

@bt_uk Received a communication by post today, envelope states; “Upgrade to Superfast Fibre Plus for (emboldened) no extra monthly cost”. However when opened, the letter says “exclusive upgrade for £8.50 extra a month”; misleading at best; a customer for over 50 years deserves better.

@bt_uk Bt is the worst interent provider that exists, theyre customer servise is practically non exitstent, and their product are just awful, they make up all kinds of excuses. DO NOT GET BT if you want working internet.

@J_P_Green @virginmedia To be fair, @bt_uk are as bad, if not worse ........... we don’t half put up with some 💩 in the U.K.

@bt_uk Very frustrating, my landline is broken, we’ve reported it BUT we keep getting texts talking about our broadband! UNPROFESSIONAL! Listen to what we’re saying (3x now).. Broadband = FINE, Landline = BROKEN!