BT (British Telecom) Outage Report in Newbury, West Berkshire, England
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The latest reports from users having issues in Newbury come from postal codes RG14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
TV | |
| Basingstoke |
Phone | |
| Newbury |
Wi-fi | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Newbury |
Community Discussion
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BT (British Telecom) Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Burns
(@EmmaSara83) reported
@bt_uk What a joke that you say you are committed to keeping the older generation connected when my 89 year old grandmother has been without a phone line for 10 days because you haven’t sorted the issue. She’s old, vulnerable and her family are unable to contact her!
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lindsieanne
(@Linzie86) reported
@bt_uk Worst is, where in a little village the mobile phone signal is shocking Lucky to get 1 bar so we rely on WiFi calling so this means we are cut off from everyone at Christmas as they are over 5 hours away. No neighbours it's a building site abandoned for Xmas
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Robert
(@reastty) reported
@bt_uk hello, hoping you can help me. Live with parents who have bt broadband, how much would it cost to add BT sport and is it added to their bill or is there a way I can pay it?
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Raven
(@TheRavenCorb) reported
@bt_uk It says no known issues but ive already called and was told there's work being done in the area.
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Ann
(@AnnEllis6) reported
@GeorgeMonbiot @bt_uk All these companies make it impossible for customers to contact them. Disgraceful service.
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lockheed
(@tlaodai) reported
@bt_uk Furthermore, you said BT can do nothing but refer to Openreach. What is the relations between Openreach and BT? Do BT have any governance process for Openreach contract? Is the repair process still within the designed service level agreement?
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lockheed
(@tlaodai) reported
@bt_uk But there has been no communication explaining why this is happening, and particularly why the fix date has been pushed out 3x times? No body reached out to me to explain. And also why you can do nothing? Are there mobile device you can provide to get your customers back online?
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lockheed
(@tlaodai) reported
@bt_uk No Broadband since Saturday the 17Dec2022. No communciation, no visibility. I have to check service status online every time myself. The fix date has been pushed out 3x times, from 20Dec to 28Dec. Still no idea whats happening. Customer service said they can do nothing?
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Laura
(@MissLozTaylor) reported
@bt_uk why on earth one day before Christmas and eve do BT put a new socket in our house and not send a hub. We are now without internet!! I can’t believe my kids presents are riding on internet and we don’t have any to use. Never again will I go with BT!!
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Crustyano
(@crustyano) reported
@Vinc3Charming @GeorgeMonbiot @bt_uk He was actually. Sent a letter to the CEO - tbh there were many factors at wrong with us getting connected but we didn’t get any semblance of the issues until he sent the letter and then WE could coordinate the different parties - Lancs county council, national rail & openreach