BT (British Telecom)

BT (British Telecom) Outage Report in Newbury, West Berkshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

The latest reports from users having issues in Newbury come from postal codes RG14.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newbury, West Berkshire, England 04/02/2025 17:25

April 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Newbury, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Newbury and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke E-mail
United KingdomNewbury Internet
United KingdomNewbury Internet
United KingdomBasingstoke Total Blackout
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • pixelstone Chris Lancaster (@pixelstone) reported

    @bt_uk is there a broadband issue in the Southampton area?

  • AshKnight Ashley Knight (@AshKnight) reported

    @bt_uk I can’t login to your BT WiFi soo despite having an active connection/account that works on your website. Username and password fail when typed in exactly the same way. Can you help?

  • _Nell_AT_ NNAT 📝🌏 (@_Nell_AT_) reported

    @bt_uk Just sent. I need to know why access to the internet is down for the whole of next week. @OpenreachHelp are you alive? Can you also provide a status update?

  • StMarysBooks St Mary's Books (@StMarysBooks) reported

    @bt_uk hi we have had no broadband all day and poor service yesterday, we are located in Stamford, please advise.

  • jamescordon James Cordon (@jamescordon) reported

    @btbusinesscare Does not work - reported our Business line was fine - turns out you have a Nationwide Business Broadband issue with sites having a Static public IP....you have failed to let customers know this is a problem and wasted so much time. Unprofessional and Unacceptable.

  • ChrisPaterson3 Chris Paterson (@ChrisPaterson3) reported

    @bt_uk you guys have got some great offers for black friday, but apparantly i cant get them as im an existing customer. I thought this practice was done away with. Good timing my contract is up in 4 days & sky have black friday offers. Very dissapointed!

  • Charlesknight Charles (@Charlesknight) reported

    @bt_uk yes please - it's a BNR (Bell Not Ringing) fault - the online systems works on basis you need to set engineer to house but nothing to fix here - BT TSO needs to fix at exchange. Tried with two sets of handsets which is why I know fault not here.

  • El41n384 Elaine (@El41n384) reported

    @bt_uk Seems a pretty big coincidence that firstly there’s an issue in my area but now, I have a completely unrelated issue after that has seemingly been resolved?? #ismellbs @bt_uk

  • jamescordon James Cordon (@jamescordon) reported

    @btbusinesscare Does not work - reported our Business line was fine - turns out you have a Nationwide Business Broadband issue with sites having a Static public IP....you have failed to let customers know this is a problem and wasted so much time. Unprofessional and Unacceptable.

  • blossombudlove carmen luck (@blossombudlove) reported

    @bt_uk How can BT close a complaint without even speaking to the customer ???