BT (British Telecom)

BT (British Telecom) Outage Report in Newbury, West Berkshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Newbury, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Newbury, West Berkshire, England 05/14/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newbury, West Berkshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Thatcham and Newbury.

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City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomBasingstoke Wi-fi
United KingdomThatcham Wi-fi
United KingdomBasingstoke Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Newbury, England

Latest outage, problems and issue reports in Newbury and nearby locations:

  • abisarah79 AS Lambert (@abisarah79) reported from Woodcote, England

    @bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Basingstoke, England

    @MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Chaverrs 🎃𝕽𝖍𝖎 𝕽𝖍𝖎🎃 (@Chaverrs) reported

    @MrDrejko @bt_uk @OpenreachHelp Yeh but did I **** buy it from them. Got it from EE on a monthly rolling contract. Wasn’t handing BT money for their **** up.

  • cimbalean Cimbalean (@cimbalean) reported

    I refuse to even consider moving somewhere that doesn't have @virginmedia How on earth are they only ones providing a decent connection speed. Other stupid providers piggy backing off @bt_uk are limited to their SUB PAR speeds. - Rant over.

  • RichJEH72 Merchant of Thirst (@RichJEH72) reported

    @bt_uk Hi the reply is wrong. Please help.

  • juliataylor1967 Julia Taylor-Cairns (@juliataylor1967) reported

    @bt_uk We need a connection before 2nd Feb, that was the point. Complaint submitted. Will research alternative providers.

  • othermixed othermixed (@othermixed) reported

    Made the incredibly stupid mistake of trying to switch broadband to @bt_uk and now they're trying to sell me a crappier connection for more money after cutting me off from previous supplier so am without internet for 2 weeks if I don't go with them

  • sharliesangel IAMSHARLIEANNE (@sharliesangel) reported

    @bt_uk I have been in contact with you about an issue on and off for monwths. It still hasn't been resolved and I am getting very angry. I was told my online chat my complaint has been submitted but the reference they gave me doesn't work. When I try to complain online it won't..

  • palmerpaul81 Paul Palmer (@palmerpaul81) reported

    @bt_uk so as a new customer I get full fibre 300 for £49.99 but existing customers and upgrading it will cost me £66.99

  • sharliesangel IAMSHARLIEANNE (@sharliesangel) reported

    @bt_uk 3:20pm I started contacting BT and I am still waiting for someone to resolve an issue that you created.

  • sharpey1983 Ian Sharpe (@sharpey1983) reported

    @SkyHelpTeam @bt_uk The boxes don't have to even be turned on, just in standby and connected to the local network.

  • louisewil86 LW 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@louisewil86) reported

    Do not ever get @bt_uk their broadband is shite and their customer service non-existent. They also believe that #NHS workers can just take time off at the drop of a hat to suit their engineer schedules