BT (British Telecom) Outage Report in Newbury, West Berkshire, England
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The latest reports from users having issues in Newbury come from postal codes RG14.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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E-mail (13%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Thatcham and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
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| Thatcham |
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| Basingstoke |
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| Basingstoke |
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| Newbury |
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| Basingstoke |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Lee Donkin
(@LeeDonkin4) reported
from
Basingstoke, England
@MetMattTaylor @British_Airways Try @bt_uk it does get worse. Maybe it's just the "British" in the name we expect too much but then again just acceptable service would be a good start!!
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Linda K Berkeley
(@Nightingale26) reported
from
Lambourn, England
@bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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AS Lambert
(@abisarah79) reported
from
Woodcote, England
@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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asye jokes
(@asye2014) reported
@bt_uk This package is good, had for a year and it has been solid, 4 tvs streaming, phones, laptops, Xbox, no issues👍
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r
(@rsopher) reported
@bt_uk sw1x 8bd london internet down in several homes. Please fix.
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John Ferris
(@JohnFerris62) reported
@bt_uk Your recorded message said I could get my query adressed by contacting you on twitter but when I DM'd you I only got a boilerplate response. Do you no longer deal with customers' issues?
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The Cottage Hotel
(@CottageHotel2) reported
@btbusinesscare And their solution was to terminate that line and take more than £2000 from my account for 'termination ' of a non existent service . And now they're taking ten days to send me a cheque
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Clem Fandango
(@MarkBac98827479) reported
@bt_uk My time went waiting on the phone because it’s the only way you’re able to cancel a contract. Amazing how you can do everything else online isn’t it?! But you have to wait in a queue for an hour to cancel it. Clever system really. I will never come back to your crooked company.
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@mptracey1970
(@mptracey1970) reported
I have recently called @bt_uk @AskNationwide to name a couple, why do they always start with we are really busy we apologise you are a valued customer blah blah. What a load of old codswallop. It's always at least a 10 minutes wait. 12 mins now!
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The Cottage Hotel
(@CottageHotel2) reported
@btbusinesscare If you could provide me with details of your formal complaints procedure I will pursue it that way. I have spoken to your representatives who are adamant it is perfectly acceptable to treat me as a second class customer. Can you actually do anything or just offer platitudes?
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Tony skelton
(@SkeltonTony) reported
@bt_uk Don’t think you have the point . There are a lot of BT customers that have same problem in Torpoint area . The broadband keeps dropping out & is impossible to use BtTv . There was no issues until an outage occurred in area Wednesday . It would appear fault has not been fixed.
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Brad
(@BradSK) reported
@bt_uk Hi - can you please confirm what my cancellation fee (if any) applies if I wished to cancel my broadband contract with you? Thanks
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Jack
(@jkerrlfc) reported
@bt_uk Dee I don’t want to resolve this situation I hear nothing but negative about bt and have seen it for myself, I just had to say what I needed to about bt and now I won’t be using bt anymore, thank you for the help but I don’t want it