BT (British Telecom) Outage Report in Kingsclere, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Kingsclere, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingsclere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Kingsclere, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Reading, Thatcham, Basingstoke, Andover and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Kingsclere, England
Latest outage, problems and issue reports in Kingsclere and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Ian Reynolds
(@pumps1000) reported
from
Reading, England
@bt_uk The issue is that you charge customers for a service. A service which allows scammers access to your system. I would have been happy to give up the line for a token gesture. You try blocking 80 calls an hour!
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Highlowmilo
(@Highlowmilo1) reported
from
Reading, England
@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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.
(@marc_bronson) reported
from
Tadley, England
@bt_uk RG30 2UB phone and internet NOT WORKING.
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Donna Bates
(@smileyd34) reported
@bt_uk am still waiting handset from my order which should have arrived 24th Feb... can someone help?
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Muhammed Bangi
(@MuhammedBangi) reported
Did I just get the short straw or has @bt_uk customer service just become pants?
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Kevin Cook
(@kevincookdevon) reported
@DominikF1 @bt_uk Ive got the same issue we average 1 or 2 engineers a month no1 can fix it
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Яɧɣƽ §m!†ɧ
(@rhyssmith55) reported
@bethanyelliottt Wow, that's terrible! @bt_uk get on this!
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Kate✨
(@katenoblett) reported
@bt_uk Thanks that page is completely useless it doesn't have my issue on it at all
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Grant S
(@grantleboyy21) reported
@bt_uk can you tell me how to make an official complaint about your company?
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Archie Johnstone
(@ArchieJ35729086) reported
@bt_uk Another display of Bt incompetence.. waiting for over 4 months for my Neighbour to get a connection from my land. 4 appointments booked by them to come out and do connection 4 no shows. Really poor show and they still have to do it...pathetic.
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The Dr Lazzer
(@The_Lazzer) reported
@bt_uk It’s nothing more than exploitation in this current climate and you know that. The service is patchy and has even been down for full days - so your claim of investment is a stretch of reality!
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Steve Moore
(@StevieNo3) reported
@bt_uk It's BT, the service has switched to Hybrid Connect as there's an issue at the exchange. The fault has been closed twice without being resolved, the current open one has been "running" since 20 Feb.
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ShaVerZ™ ツ
(@ShaVerZ_) reported
@SkyUK I'm happy I left. @SkyUK took 2 years to fix a line fault? I wouldn't say that was award winning. I now pay a little extra to @bt_uk and receive a fantastic service. It never goes below the speeds I pay for, and it works!