BT (British Telecom)

BT (British Telecom) Outage Report in Kingsclere, Hampshire, England

Problems detected

Users are reporting problems related to: internet, e-mail and wi-fi.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Kingsclere, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingsclere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Kingsclere, Hampshire, England 04/01/2025 16:30

April 01: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kingsclere, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Reading, Basingstoke, Newbury, Andover and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomReading Internet
United KingdomReading Internet
United KingdomBasingstoke Internet
United KingdomReading Internet
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Kingsclere, England

Latest outage, problems and issue reports in Kingsclere and nearby locations:

  • OutdoorDaveGB David Bruton (@OutdoorDaveGB) reported from Reading, England

    @PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. :(

  • PF_BootCamp James Parker (@PF_BootCamp) reported from Reading, England

    @bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

  • shaz_perry Sharon Perry Art (@shaz_perry) reported from Reading, England

    @bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

  • Highlowmilo1 Highlowmilo (@Highlowmilo1) reported from Reading, England

    @bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)

  • JR_1871 Jonathan Richards (@JR_1871) reported from Reading, England

    Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?

  • Caoimhe88Byrne caoimhe byrne-hansen (@Caoimhe88Byrne) reported from Reading, England

    @BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

  • bft9 Bren (@bft9) reported from Reading, England

    @TheVanaramaNL @btsport Nobel never punished them the crap referee did

  • aidenbliss1 aiden bliss 🏳️‍🌈 (@aidenbliss1) reported from Basingstoke, England

    @bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(

  • leymude leymude (@leymude) reported from Basingstoke, England

    @BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • vickyclarke76 vicky clarke (@vickyclarke76) reported from Mortimer Common, England

    @bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • kqbrain Khurram Qayam (@kqbrain) reported from Reading, England

    Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk

  • BethcWillard Beth Willard (@BethcWillard) reported from Reading, England

    @_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • vexwerewolf ABNORMALLY SPOOKY VƎX (@vexwerewolf) reported

    @bt_uk @greg_baker This isn't acceptable, BT. We were promised this outage would be fixed by midnight.

  • cjingle1990 christopher ingle (@cjingle1990) reported

    @bt_uk hello is there a outage as I have had no internet connection for the best part of an hour now

  • cjingle1990 christopher ingle (@cjingle1990) reported

    @bt_uk I don’t have the details to hand but if I’ll get the account holder to get in touch if we still have issues

  • bitchism char (@bitchism) reported

    @MichCrad @bt_uk I’ve just been told they have set tomorrow as date to fix it, but it’s a complex fibre issue and “may take longer” 🥲 that said my wifi box has just come back online, so maybe they’ve managed to fix it now? Has yours come back on if you don’t mind me asking?

  • BruceDuncanVO Bruce Duncan British Voiceover with PRO Studio (@BruceDuncanVO) reported

    @bt_uk I’m not a BT customer, I’m with Sky, but from what I’m seeing on here, this isn’t just me, it’s the whole KT5 & KT6 postcodes, so I would have expected you’d know about it? No? 😮 There must be 1,000s of people affected. Have @WeAreOpenreach not informed you?

  • cjingle1990 christopher ingle (@cjingle1990) reported

    @bt_uk I have done the service check but keeps coming back no issues but I have a solid orange light on my smart hub ps I’m not the Bt account holder

  • helen_spirit1 Spirited1 (@helen_spirit1) reported

    @grimmon2nite @bt_uk The fact they even attempted to charge me a penalty to move house after overcharging me over 2 grand is bad enough. But to send a debt recovery agency for a crappy bit of plastic which my new owners would have binned anyway is beyond the pale! Shocking!

  • specialk2021 nik (@specialk2021) reported

    @MichCrad @SurbitonMoan @bt_uk Same issue here, BT in KT6 #surbiton

  • tanzeela_h t 🤍 (@tanzeela_h) reported

    @bt_uk It seems to be working fine now! But this problem has been on and off for years

  • chewystuey stuart (@chewystuey) reported

    @MichCrad @SurbitonMoan @bt_uk Then buy a business service