BT (British Telecom) Outage Report in Kingsclere, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Kingsclere, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kingsclere and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Kingsclere, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Basingstoke, Reading, Andover, Newbury, Thatcham, Tadley and Whitchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Internet | |
| Reading |
Total Blackout | |
| Andover |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Kingsclere, England
Latest outage, problems and issue reports in Kingsclere and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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James Parker
(@PF_BootCamp) reported
from
Reading, England
@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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David Bruton
(@OutdoorDaveGB) reported
from
Reading, England
@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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leymude
(@leymude) reported
from
Basingstoke, England
@BTCare @BTGroup @bt_uk Hey what’s going on, you’re still taking money out of my account for a service I don’t want when I thought we had this sorted, and you wonder why I want to cancel, seriously cheesed of now. This has been going on for months.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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aiden bliss 🏳️🌈
(@aidenbliss1) reported
from
Basingstoke, England
@bt_uk thanks to you're open reach guys my download speeds are screwed I'm now only getting 6mbps instead of the 50 or 60 I should be getting oh and all our device's excluding our phones are on a wired network so yeah
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Beth Willard
(@BethcWillard) reported
from
Reading, England
@_hypocaust Having the same issue with @btsport No coverage even though scheduled 😠
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Khurram Qayam
(@kqbrain) reported
from
Reading, England
Another day of bad experience with @virginmedia broadband service in RG6 area. Buffering on streaming service, no video calls possible on Skype and WhatsApp. Seriously thinking of switching to @bt_uk
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Sharon Perry Art
(@shaz_perry) reported
from
Reading, England
@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.
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caoimhe byrne-hansen
(@Caoimhe88Byrne) reported
from
Reading, England
@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions
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vicky clarke
(@vickyclarke76) reported
from
Mortimer Common, England
@bt_uk I have been really disappointed with your service so and have only been with you since December last year. Nothing is ever dealt with when I contact your team! Please can you sort it out?
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Jonathan Richards
(@JR_1871) reported
from
Reading, England
Just lost my @bt_uk broadband - and they are saying it could be days before it’s repaired. I work from home. Disgraceful service. If I was days late with my payment they’d be all over me. If you’re with BT be warned. Apparently it’s due to us being in the ‘run up to Christmas’?
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Bren
(@bft9) reported
from
Reading, England
@TheVanaramaNL @btsport Nobel never punished them the crap referee did
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Highlowmilo
(@Highlowmilo1) reported
from
Reading, England
@bt_uk Except for Mother in Law. 90 with dementia emergency careline reliant. Phone vital to contact family. Cut off as bill not paid due to error. No communication of any sort before this action taken. Good job nothing really bad happened.!!. Come on BT sort you act out.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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mitesh mistry
(@mitz4444) reported
@bt_uk Our connection has been appalling in the last few days. I'm on a copper connection but I have been getting about 1-2mps. The connection will cut out every 5 minutes. Can someone come and take a look at get this fixed as its hugely frustrating.
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Roger Carlsson
(@RogerCarlsson92) reported
@btsport @EE I have the BT ultimate add-on with my EE phone contract which allows me to view on the big screen (as you guys put it) but when I try to log in on the PlayStation it doesn't work. Can you help at all?
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sey chelles...💙❤️ Animal lover 💗
(@MSL67092981) reported
@bt_uk Wish you would switch my internet on been waiting for weeks.. new customer too... Not happy
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Mr Thompson
(@mrthompson81) reported
@bt_uk hi - been on a call to you for 1hr 15m. I’ve moved into a new home. It’s a full fibre property and it looks to me like the previous owners have taken the box under the stairs. I need an engineer but your call centre don’t seem to have a clue. #help
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Johnrockerldn
(@JohnMerrett70) reported
@bt_uk the whole area i believe was out, what my problem was that BT didnt tell anyone about it, seeing as many are working from home these days too.
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jamie bosher
(@jamiebosher) reported
@bt_uk broadband has gone down is this just me or is there a problem in my area? SM1 Sutton.
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David Howorth
(@dhoworth1) reported
. @virginmedia I am receiving calls on my virgin landline from this number 01722 505626 advising me of known issues with my virgin router. When I called back this number as I suspected a scam it went to a @bt_uk voicemail!! Can you block the number?
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MoseMajorMC
(@MoseMajorMC) reported
Sadly the incompetence at @bt_uk & @OpenreachHelp is shining through. Been lied to constantly, still no resolution, & apparently BT cannot call openreach to get an answer. I was under the impression they're a telecoms company bur maybe I'm mistaken. #Unbelievable #complaint
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lee o
(@lee_o_85) reported
Well what a surprise @bt_uk closing off my complaint without actually contacting me to see if I’m happy. I do believe I said this would happen!! In anything but happy. But they don’t actually care about their customers
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Harrison Blurtwhistle
(@harryblurt2) reported
@bt_uk I had an engineer round this morning and the service was excellent. Who can I contact to pass on feedback?