BT (British Telecom) Outage Report in Andover, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Mackenzie
(@harlequin_1963) reported
@bt_uk Suddenly after 30 minutes on hold and a chat with a real human, Openreach admit it was a major outage on multiple properties and that we will have it fixed by ......... 26th October. 9 days to fix an exchange only set of cables
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Sheena Davies
(@SouthZeal) reported
@bt_uk Still no phone call. Looking at the complaint, you seem to be using completely the wrong phone number. I have updated - please read the comments!
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Gary Mackenzie
(@harlequin_1963) reported
@bt_uk Have tried, as per the phone support number , no responses ( we are exceedingly busy ) , this is past funny , its an external fault , neighbours have lost theirs too , we reported cut lines , but nothing was taken up
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Mel McGill 🏴 🧡🖤
(@Scotmel) reported
Sit and wait for this engineer. 2 days @bt_uk you are meant to fix a fault. We live in a city where I can't access your free WiFi!! We have no outside aerial which when @EE sold it to us said not a problem you won't need one! I have a 10 year old who needs to do school work and
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jiraiya
(@jiraiya642) reported
@bt_uk Why is there no way to watch PPV in the app? You charge £25 a month and can’t do basic ****
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Wikz
(@wikzgetbusy) reported
@bt_uk @schilvers1981 Title fights will be shown on box office ? Lol way to say “Go **** yourselves” we’re all going to start streaming
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Andy Osira 🇺🇦
(@AndyOsira) reported
@BTCare curious as to why, now we are out of the cancellation period for a new connection 🧐🤨🤔, the Internet keeps going down? Total #fail. Avoid BT
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ThICCI NiKKi
(@ThICCINiKKi6) reported
@bt_uk absolutely shocking service, I had 2 experiences with BT, the first one the engineer could not come on the agreed day after waiting for a week or so but the next day where I was at work, and apparently I had to wait another 7 days for your service, resulting in me quiting
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🎮🕹Rich Hall🕹🎮 🏴👊🏻🤚🏻✌🏻🦎🖖🏻
(@Rich_T_Hall) reported
@bt_uk He’s been with BT since March this year an his service has been an absolute joke he’s unable to use anything that requires internet so he paying for multiple service to not be able to use them because of your internet service won’t keep him connected
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Mike Edmunds 🏴
(@LickMyOcelot) reported
@bt_uk Really? I'm paying three times that as a longstanding customer. Care to explain?