BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 02/13/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.

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City Problem Type Report Time
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomWinchester Phone
United KingdomAndover Internet
United KingdomBulford Internet
United KingdomWinchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • sausagetrumpet Chris Davis (@sausagetrumpet) reported

    @bt_uk not impressed with the ability of open reach to activate broadband services in a timely manner for a family going into isolation before our daughter has major surgery just after a house move. One mix up after another. Maybe this will get someone to help. Not impressed!

  • lopo21 lopoditis (@lopo21) reported

    @bt_uk having no broadband in whole camden area apparently and time to fix this is by 10th of june??? 6 days????

  • PaulMorris7777 #LockTrumpUp 🍊🍊🍊 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇵🇸 (@PaulMorris7777) reported

    @bt_uk @rioferdy5 @LiamJPalmer Its only going to work if your provider is BT, and someone at BT is monitoring your social network comments, and someone at BT has the ***** to ban people from those social medias, or cancels their access to the internet. Its not going to work!

  • MaryMRobin MaryM Robin ✒📝 ☕ (@MaryMRobin) reported

    Why should l pay @bt_uk to text support to get assistance. I pay enough already for their crap service. DMing me Nonsense.

  • C_E CE! 🕷 (@C_E) reported

    Sad that the only way I can get adequate service from @bt_uk @DVLAgovuk and @AmazonUK is through twitter. Why don't your standard customer service processes work?

  • BossyBoiler Bossy Boiler (@BossyBoiler) reported

    @bt_uk That’s no good for us Michaela - went we spoke to them they put us through to someone else (in fact we’ve been transferred several times) and it’s just gone from bad to worse. I need to be contacted by the Head of Customer Services that reports into Philip Jansen.

  • DaisyMartins77 Daisy Martins (@DaisyMartins77) reported

    @bt_uk really disappointed with service! Tel no. cancelled as moved address back in February but money kept coming out of account. Whilst got a refund further money was taken out in 5 May. Phoned up and was told would get refund via cheque in post - still waiting! I want answers!

  • BossyBoiler Bossy Boiler (@BossyBoiler) reported

    @bt_uk you are unbelievably poor! Trying to transfer as moving house and you have mucked up every aspect -,terminated our BT TV today for no reason, inconsistent fibre packages, dishonest sales people. Wasted more than 4 hours on the phone. I need some one senior to sort this!

  • KennyKen1972 Kenny Ken (@KennyKen1972) reported

    Get yourself over @BTSport soon;a decent card; Dubois is fighting for the WBA interim belt which could lead to a world title shot;**** the transfer bollocks; Tony Cottee choose Everton over us in 1988/9; he said he wanted to win things; wonder how that went; listen to the big man

  • lesleydolphin Lesley Dolphin (@lesleydolphin) reported

    @BelialBoy @bt_uk Sky have diagnosed it as a problem outside the home and when I left for work a BT engineer was working on the pole outside my house to give internet to my new neighbours. It can’t be a coincidence!