BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 01/22/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Andover and Winchester.

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City Problem Type Report Time
United KingdomAndover Internet
United KingdomAndover Phone
United KingdomAndover Internet
United KingdomAndover Phone
United KingdomWinchester E-mail
United KingdomAndover E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • _JonathanStreet Johnny Street (@_JonathanStreet) reported

    @bt_uk, I'm having broadband issues at the moment. I have a mini hub, can I just turn it on and use it - or will I be charged or is any other setup required?

  • rach_jeffers Rachael Jeffers (@rach_jeffers) reported

    Hey @bt_uk can you tell me why my internet drops out every Tuesday? Always in the middle of a client call too! Tried to report but always told there’s no problem…#HELP

  • carlhendy Carl Hendy (@carlhendy) reported

    @bt_uk I'm not a new customer. My contract was not correctly ported from my old address, therefore, I was already unceasingly on a longer contract than I should have been. If I wanted to upgrade I don't understand why it needs to be a whole new contract.

  • SaumenPanda Saumen Panda (@SaumenPanda) reported

    @bt_uk Astonished to read your response. Did you predict that BT will fail to turn it around in promised time? They have already failed once - originally supposed to be on 19th. Today I am told repair will happen on 27th. WILL IT EVER BE FIXED?

  • alicejridgway Alice Ridgway (@alicejridgway) reported

    Just had my now almost daily call with @bt_uk. On hold for ages to find out the address on my account has not been updated and it's basically like the conversation I had yesterday (and Friday...) never happened. Waiting for a call back (we will see if this actually happens). Eugh

  • LucieCrowley Lucie (@LucieCrowley) reported

    Would not recommend @bt_uk to anyone!! Moved house on Friday and booked internet for 23rd. Assured it would be sorted considering needed to work from home and today we still have no Internet and can't get it until the 2nd September 😡😡😡 customer service has now hung up too...

  • DebbieBennettPR Debbie Bennett (@DebbieBennettPR) reported

    @BTCare so the twits at BT send an internal engineer when they know it's an external problem - no words!!

  • LisaFord17 Lisa Ford (@LisaFord17) reported

    @bt_uk Hey Lizzie, just got hold of someone who says they’ve sorted it now. Utterly infuriating that without warning you stopped the service because of a debt that only your computer says existed. It should not take months to resolve an error made by one of your colleagues.

  • jamesagate James Agate (@jamesagate) reported

    @carlhendy @bt_uk Side question but did they say whether there would be interruption of service? I decided against upgrading as I couldn't get a straight answer

  • Mikey94C Mike 🇬🇧 (@Mikey94C) reported

    @bt_uk We were promised 4G backup & a WiFi range extender and the service should have been activated on 16th, then 23rd and now 26th. Been mis-sold and pissed about!