BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 01/11/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Andover, Winchester and Bulford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomWinchester Phone
United KingdomAndover Internet
United KingdomBulford Internet
United KingdomWinchester Internet
United KingdomWinchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • DebbieBennettPR Debbie Bennett 💙 (@DebbieBennettPR) reported

    @DreyfusJames @bt_uk I have no contract with @bt_uk for the reason that I will leave as soon as I have a fibre alternative as they offer no fibre and terrible service - my sympathies!

  • MTBrotherhood Mark Brotherhood (@MTBrotherhood) reported

    Hi @bt_uk do you have workers knocking on doors asking if there’s been issues with their internet, then trying to sell folk BT products?

  • DreyfusJames James Dreyfus (@DreyfusJames) reported

    Good afternoon @OpenreachHelp I’ve been informed by @bt_uk that they waiting on a decision from YOU as to when they can come by and fix my Wifi problem. 3 engineers, cancelled visits, blatant lies. It’s been 3 weeks now. I’m about to blow my top. @WeAreOpenreach

  • TwinMummyL lyndsay cecil (@TwinMummyL) reported

    @AndyLongsider @bt_uk this really frustrates and affects people's lives...First world problem but you're being paid to provide a service #customerexperience #CustomerService

  • l_60db Buzzy (@l_60db) reported

    @bt_uk Reminder this is the worst wifi in UK

  • ryansmacclads Ryan Pollard (@ryansmacclads) reported

    @bt_uk My broadband should of been connected Friday 6th Jan but still waiting for it to be connected not impressed with the service

  • world__man Committee of Public Safety (@world__man) reported

    it's after 2400h and, like every night, @bt_uk has cut the broadband speed even though I have FTTP, it's intolerably slow

  • yavannauk Karen C 🏴‍☠️😇😈 (@yavannauk) reported

    @ConinaUK @bt_uk Shouldn't you be getting compensation for them not providing the service you're paying for at this point? This is ridiculous!

  • Revilomagic Derek Oliver (@Revilomagic) reported

    Abandoned by @bt_uk. Full fibre down. No phone. Customer service trots out scripted answers. Contract exit arbitrarily suspended. No answers to my questions. No interest in my problem. Earliest fix 5 days min poss longer #shameful #shambles #CustomerService

  • ConinaUK 🌸🐰Helen🦄🪷 (@ConinaUK) reported

    @bt_uk @cherryoak Hi Jenny. This is an ongoing issue. I have sent 3 dms this evening. It would be helpful if someone could take a look, please. Your colleague assured me someone would be happy to help if I was still having issues, which I am, but no response so far.