BT (British Telecom) Outage Report in Andover, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Andover |
Phone | |
| Andover |
Internet | |
| Andover |
Phone | |
| Winchester |
||
| Andover |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce
(@WHUBruce) reported
@bt_uk It's not a fault, it's just ****. You make it **** so people buy things like boosters. It's a money grab
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Ares Glory ☔️
(@YouTubeGloryX) reported
WiFi’s still down @bt_uk
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Helena Riches 🕷🇪🇺🐝💙
(@HelenaRiches) reported
@bt_uk That's really helpful Tasha, thank you. Text option doesn't come up on desktop site, which is strange (and unhelpful - online report is easier as mobile signal's poor here). Desktop site just gives options for wifi/broadband tests. We've now sent text about current issue though.
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Dee O'Callaghan
(@Dinky4790) reported
@bt_uk my hub light is orange but status check says no known issues in my area. Help please :)
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RT Clio
(@RtClio) reported
@bt_uk Is there an internet issue across parts of Liverpool?
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RichardBrown
(@MinorPlaces) reported
God, @bt_uk wifi is like a virus. I paid for an hour's access last week as my broadband provider was down for maintenance, and now it keeps barging my own wifi connection out of the way and disconnecting me from the internet.
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Fran Wilson 🎹🖋
(@CrossEyedPiano) reported
@bt_uk I can’t look up my account number because, as I have already told you, the internet is down and I manage my account online.
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Fran Wilson 🎹🖋
(@CrossEyedPiano) reported
@bt_uk So you need to tell me when you’re going to fix it because it’s preventing me from working
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Definitely Erskine Maybe
(@SomeMightSlay) reported
@jacquep @bt_uk "we will be connecting your broadband today however please don't bother our customer service agents if this doesn't happen" 🙄
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Steve Probert
(@Probertski) reported
@bt_uk NOT impressed with BT Internet, I cancelled my BT Internet account today as they decided to suddenly raise my monthly cost to £75 a month ! They said the service will stop in 30 days. Less then 4 hours later my service was cut off! Now we have no internet whatsoever ever