BT (British Telecom) Outage Report in Andover, Hampshire, England
Problems detected
Users are reporting problems related to: internet, e-mail and wi-fi.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (14%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
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| Winchester |
Internet | |
| Andover |
Phone | |
| Winchester |
Internet | |
| Andover |
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| Winchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Damien Mallon
(@lemallon) reported
Darren Fletcher talked some utter crap there. Ud think Man City were saints. #btsport
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Conspiratory
(@Conspiratory_) reported
@UtdAdorer That's not a yellow or red anyday....**** off... Bt sport commentators are full of ****... @btsport your commentators on the Mancity game are biased
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Roibeard Breathnach 🇮🇪
(@rfwalsh86) reported
The @btsport commentary for the Athletico Vs City game is some joke. It's so biased and crap even my mother is laughing at the rubbish they're coming out with. #ATMMCI
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Chloé Howe
(@_chloehowe) reported
@btsport why is the BT sport app not working !!!!
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Steven Liu
(@s_y_p_l) reported
@bt_uk @AntPtm I'm having the same problem. Can't even get to payment options when I log in. The response is something like: { "errors" : [ { "message" : "BPTA.E0003: Account Terminated. User Reference is REF20220413-12334545656.", "code" : 1002 } ] }
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Ben jennings
(@boleynbenny) reported
@btsport congratulations on how bad your service is ….. well done
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D🇦🇺
(@Sk1ppy76) reported
@bt_uk Just been told I have to wait another 7 days before I even get another update. Seriously. I don't even know how @bt_uk are allowed to operate as a business. The useless customer service executive is Gavin Kelly.
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Alfie Owen ⭐️⭐️
(@alfieowen2014) reported
“The Man City player refused to play games tonight” Except all the rolling around, diving and time wasting **** off @btsport
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Usmaan
(@Usmaanchester) reported
@btsport commentators are soooooo **** and biased. I miss when champions league was on ITV and Sky Sports
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Andrew John Aston
(@AJAston13) reported
@btsport I’m chatting on the help page on by webpage. Cheers.