BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 02/20/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.

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City Problem Type Report Time
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomWinchester Phone
United KingdomAndover Internet
United KingdomBulford Internet
United KingdomWinchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • MorganMarkF Mark M (@MorganMarkF) reported from Winchester, England

    @JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. :(

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • LuSchmoo Lu (@LuSchmoo) reported

    @bt_uk @SanityChecker Hello, what about if you haven’t got a landline number? Can you still use this service with a Mobile Number for example?

  • christovskia Chris Armstrong (@christovskia) reported

    So it's now Saturday 13th November, a full 10 days from my promised overnight distribution of a temporary solution for having no internet in my house. I pay for a TV subscription and unlimited broadband with @bt_uk, I am receiving nothing from them. How is this possible?

  • dancelightning Dancing bunny hugger, loving fresh air 🕷 ⭐ 3.5% (@dancelightning) reported

    @bt_uk Already contacted BT. Massive outage spreading across several areas since last night.

  • LuSchmoo Lu (@LuSchmoo) reported

    @Whiteldm @bt_uk Hello, we’re not having any issues and we’re within a similar area, we’re in Poole, so interesting that you’re having issues in the Bournemouth area.

  • Jessica67669786 Jessica (@Jessica67669786) reported

    @RealDMitchell @ObsNewReview This is just ridiculous, no consideration for the elderly and disabled in all of this. Not everyone uses broadband, or mobile phones for this matter @bt_uk and for those that do have mobiles they may be in an area where the signal is poor, or who have pay as you go, no credit.

  • MogtimexD Mog Time (@MogtimexD) reported

    Im so sorry if you tuned into my stream earlier, was meant to be a long weekend stream but I swear to god as we were starting the corp event my Internet/electrity went out on my entire street :( like wtf are the odds. Will be live for Sunday Vibes but fix your **** @bt_uk

  • GoonerArmchair The at home gooner (@GoonerArmchair) reported from Epsom and Ewell District, England

    @didithitthespot @btsport @Arsenal I dunno mate and now I feel bad

  • Anabugling Ana C (@Anabugling) reported

    @bt_uk just joined your service this week and experiencing my first outage already and no engineers until Wednesday

  • Abiiolaaaaaa 🍄 (@Abiiolaaaaaa) reported

    @bt_uk It’s working now but what’s the issue? Why does this keep happening? I’ve gone days without my wifi working properly and we have the best package. You need to offer some sort of refund.

  • LuSchmoo Lu (@LuSchmoo) reported

    @bt_uk Ah, okay. Hadn’t realised it only worked with that. Maybe you could consider adding Mobile Number support for those that don’t have landlines?