BT (British Telecom) Outage Report in Andover, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
-
Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
-
Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
-
Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
-
Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
-
Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
-
Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
-
mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
-
Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma Mihlenstedt
(@EMihlenstedt) reported
@bt_uk I have now called 3 times waiting each time for 40 mins and then being cut off. I have tweeted you 3 times and you have constantly ignored me. How can I get help I move in a week!!!!!
-
JAKAL
(@Jakal115) reported
@bt_uk fix your ******* internet
-
William Mitchell
(@Willy_Mitch) reported
@bt_uk moved into my new flat after assurances my internet would be activated on existing line yesterday. It wasn’t. Now unable to work and can’t get through customer service - it’s not good enough!! Sort it out.
-
7
(@Jack48431387) reported
@bt_uk come on BT it's been 24 hours and WiFi has been down all over the country, what's going on?
-
Dave
(@Dave1982_) reported
@bt_uk I've got a smart hub 2 yet got refused for a disc to extend my WiFi... Concrete walls. No signal upstairs. Great. Been a BT customer over 10 years too
-
H
(@WHITTERSTWLTTER) reported
@bt_uk NO. What I wish is for whomever that ruined my router settings to fix it without having to factory reset everything. I'm working from home, I can't afford to faff with it because your staff broke it. Why can't you just revert the setting that they changed?!
-
CountryNet Software
(@CountrynetS) reported
@btbusinesscare Hi @btbusinesscare, We're trying to contact you regarding some issues caused for our customers by your protocols incorrectly identifying notifications as spam. Could you please message us as soon as possible?
-
John Sime 🏴🇬🇧
(@barleydean) reported
@bt_uk hi I’ve had issues with Bt internet email since Saturday called Sunday told there was an issue impacting multiple customers then it seemed to be okay again now it’s not updating my inbox continuously asking for password is there an ongoing issue?
-
Roxy Shmuck
(@Roxy2Buck) reported
@bt_uk I've been told I have cables in my house for yourself. How would I go about switching to yours? Do you provide a good customer service and try and get the matter sorted if there is ever one? Feeling rather let down by my current privider. #Help #switchmeover #please
-
Amanda Crosbie
(@AmandaJCrosbie) reported
@bt_uk I called on numerous numbers, I also sent an email and am now informing you that I no longer want the service you have trouble providing. I have waited since 19 October - unacceptable!