BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

The latest reports from users having issues in Andover come from postal codes SP10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 01/24/2025 03:55

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Phone (9%)

    Phone (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (5%)

    E-mail (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Andover and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomAndover Phone
United KingdomAndover Internet
United KingdomAndover Phone
United KingdomWinchester E-mail
United KingdomAndover E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • WHUBruce Bruce (@WHUBruce) reported

    @bt_uk It's not a fault, it's just ****. You make it **** so people buy things like boosters. It's a money grab

  • YouTubeGloryX Ares Glory ☔️ (@YouTubeGloryX) reported

    WiFi’s still down @bt_uk

  • HelenaRiches Helena Riches 🕷🇪🇺🐝💙 (@HelenaRiches) reported

    @bt_uk That's really helpful Tasha, thank you. Text option doesn't come up on desktop site, which is strange (and unhelpful - online report is easier as mobile signal's poor here). Desktop site just gives options for wifi/broadband tests. We've now sent text about current issue though.

  • Dinky4790 Dee O'Callaghan (@Dinky4790) reported

    @bt_uk my hub light is orange but status check says no known issues in my area. Help please :)

  • RtClio RT Clio (@RtClio) reported

    @bt_uk Is there an internet issue across parts of Liverpool?

  • MinorPlaces RichardBrown (@MinorPlaces) reported

    God, @bt_uk wifi is like a virus. I paid for an hour's access last week as my broadband provider was down for maintenance, and now it keeps barging my own wifi connection out of the way and disconnecting me from the internet.

  • CrossEyedPiano Fran Wilson 🎹🖋 (@CrossEyedPiano) reported

    @bt_uk I can’t look up my account number because, as I have already told you, the internet is down and I manage my account online.

  • CrossEyedPiano Fran Wilson 🎹🖋 (@CrossEyedPiano) reported

    @bt_uk So you need to tell me when you’re going to fix it because it’s preventing me from working

  • SomeMightSlay Definitely Erskine Maybe (@SomeMightSlay) reported

    @jacquep @bt_uk "we will be connecting your broadband today however please don't bother our customer service agents if this doesn't happen" 🙄

  • Probertski Steve Probert (@Probertski) reported

    @bt_uk NOT impressed with BT Internet, I cancelled my BT Internet account today as they decided to suddenly raise my monthly cost to £75 a month ! They said the service will stop in 30 days. Less then 4 hours later my service was cut off! Now we have no internet whatsoever ever