BT (British Telecom) Outage Report in Andover, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Andover, Winchester and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet | |
| Winchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
-
Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
-
mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
-
Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
-
Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart west
(@stusblueshoes) reported
can't believe @bt_uk have left my parents, both in their eighties, without a phone line or broadband at a time when it's, most needed. Shocking way to treat new customers. #notgoodenough
-
denzil
(@denzhendy) reported
@lewrt @bt_uk Worst part is I had to turn 4G on to send this tweet
-
Laura wylie
(@Lmcginnwylie22) reported
@BTCare @bt_uk can you check the progress on my order or my complaint please as I’ve been on hold over an hour so far and haven’t got to speak to anyone yet
-
Juxto
(@JuxtoG) reported
@bt_uk How many more complaints are we going to have to make before you realise you cannot provide the service we are paying for? In a world where we a told to work from home, YOU make it virtually impossible. I’m fed up of waiting for you to make an effort.
-
Ken Chisholm
(@tighabhinn) reported
@bt_uk Have gone through every rule on 'BT Help', marked messages not junk, marked senders safe senders, saved safe emails to contacts. For 2 weeks (from 23 Dec) no Junk mail rec'd then TODAY 50+ email suddenly disappear into Junk folder. The problem is BT Server Nothing has changed.
-
thomas mcdade
(@thomasmcdade1) reported
@bt_uk Absolute con. I have complained on numerous occasions. Yes I eventually get money back but no improvement in service. BT continually blame Open Reach for the poor coverage in rural areas. Ultimately I pay the same money but do not receive the same service as people in towns.
-
Laura wylie
(@Lmcginnwylie22) reported
@bt_uk So il have service from the 6th cuz we are heading into lockdown here I’m vulnerable and being forced into work as I can’t work from home as I have no internet and that’s just me not even my son
-
Matt Farthing
(@FA1KFA1KFA1K) reported
@bt_uk no internet around 0830 this morning and right now (1820) - SE28. No reported issues in the area, just the flashing orange lights. This has been happening intermittently all year (throughout lockdown). Any theories?
-
Craig Wilkinson
(@craig_wilko06) reported
@bt_uk been trying to discuss my final bill on the phone for over an hour. Been passed through to 4 different people and then eventually just got the phone put down on me. Poor customer service
-
Andy Powell
(@p0welly) reported
@mikercameron Both @bt_uk and @virginmedia have guest/network sharing which could easily be enabled remotely giving internet access to any kid who lived within a few doors of someone with BT or Virgin Internet.,