BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 12/02/2025 15:30

December 02: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester Wi-fi
United KingdomAndover Wi-fi
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomWinchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Xanxus67294671 Xanxus (@Xanxus67294671) reported

    @bt_uk makes no sense, what is the merit in that, it should be something you should be doing in the first place, raising the case without reopening the complaint; is this your way of trying to get your goodwill back???? pfft

  • Xanxus67294671 Xanxus (@Xanxus67294671) reported

    @bt_uk If he reopens the complaint removes the goodwill which is justified to be given to me, you just admitted that your still blaming open reach and you will just raise the case for that is it? that is your review? wtf is the point in that? just leave it, this is just getting worse...

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk I may have a mobile phone that doesn't mean I have signal where I live. Besides the point. I don't pay for a landline just to use my mobile phone. I just want to know. Can I have my phone line working instead of digital voice which doesn't work.

  • russy_1 russy-1 (@russy_1) reported

    @bt_uk have you considered that by 'upgrading' people to a digital service you will be cutting off many many people who if they have a power outage will be completely unable to contact anyone or even report it to @UKPowerNetworks or worse if unwell call 999???

  • renzookie Ren (@renzookie) reported

    @bt_uk I'm talking with someone on webchat but he's not being much help. I need an engineer out to my home today to resolve this ASAP

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk Or would you rather provide a back up generator or battery back up system for my rural property so I can make emergency calls when the power is out.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported

    @bt_uk Actually no I don't. But that was a great assumption. I'm just asking why I can't have my old phone line working as it works and the new digital voice is reliant on power being turned on. How do I make an emergency call when the power is out?

  • pdmatth70 Paul Matthews (@pdmatth70) reported

    @nigelbushell2 @bt_uk Snap. I’m on my 18th day of no service, thanks to @bt_uk allowing my service to be stopped too. Even though I told them on the 15th May not to let it happen.

  • Xanxus67294671 Xanxus (@Xanxus67294671) reported

    @bt_uk if you really mean and care to help your customer, do all 3 things without removing any goodwill. or since i believe after going through all that i have i deserve that goodwill and more. i should expect a negative response, let me get ready to be dissapointed again.

  • Heccles94 Harry Eccles (@Heccles94) reported

    Also, how can I fail a credit check (my credit is excellent, i have just bought a house and mortgage) for the cheaper package, and then miraculously pass it for the more expensive? Not fair. @bt_uk and @EE really need to sort this out.