BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Williams
(@ChrisWill2631) reported
@bt_uk why is your system so terrible ? Requested a call as you have said my bill will be £98 when I’m a £165 in credit. Call arrived after 35 min wait and your customer service member just hung up when I answered.
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Sam
(@SamsAFK) reported
@bt_uk At this rate I should have never changed to BT Internet, nothing but issues from the start. Three days on the bounce having intermittent disruptions to the connection. Not to mention the lovely price hike since first joining 👌
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drchips42
(@drchips42) reported
@btbusinesscare I've been buzzed by Vicki. Please note I've been taking to BT some time 2 times day every day for 2 weeks... It will soon be 3. This is a farce. Today ,bt sending me an ethernet cable is a joke. A very poor joke
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Amanda Thomas
(@AmandaTh50) reported
@bt_uk But that doesn’t help. No internet til at least Tuesday afternoon - that’s if the hub arrives. Post is so erratic these days. 😡
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A Patriot
(@PlebeianHero) reported
@bt_uk BT - the usual lady on the end of the phone asking me if i want to upgrade to a service that I don't need and "would I like to try" so I end up saying I am busy now, sure, I find the product is not what I want - but says BT you said "yes" now you must pay for 24 months. BEWARE.
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Johno
(@PapaStrider) reported
@bt_uk anyone thinking of getting a Ring doorbell to use with BT wi-fi, don’t bother. They’re not compatible. Our electrician couldn’t get it to work so I asked BT for help, which they agreed. Then an angry person called to say it won’t work & they won’t help.
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Lee
(@djsodapop) reported
Yet again #btsport signal/buffering issues. What a waste of £ and time watching it.
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Alex
(@ProjAccount) reported
@bt_uk Incidentally I had same problem with another company in the BT Group, and that's why I migrated then to BT. Looks like birds of a feather flock together. Time to move on. I may owe you money for the service you provide, but you haven't earned my loyalty. 2/2
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Luke
(@Luke29458818) reported
@btsport I have signed up to watch the Newcastle match and when I go to sign in it won’t work, please can you help me?
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Chris Williams
(@ChrisWill2631) reported
Credit where credit is due 2 excellent customer advisors from @bt_uk helpful, polite and efficient. Shame people like these are let down by other less able or willing staff.