BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 12/25/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester Internet
United KingdomWinchester Wi-fi
United KingdomAndover Wi-fi
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • brunopogbamatic Kodak🏆 (@brunopogbamatic) reported

    @RobinRaving @btsport Help me with it too

  • Pua35638061 Pua (@Pua35638061) reported

    @btsport Guaranteed now to never ever buy btsport products. Thanks.

  • peppercott Serendipity (@peppercott) reported

    A promised call back by 10:15 never came A promised email after a chase call from me never arrived Dad now has no phone line. @bt_uk you are a disgrace

  • RealLifeWookie Beardageddon (@RealLifeWookie) reported

    Hey @BTCare I've called regarding help with my business line dropping sporadically and been told I'll need to call an engineer out. If no fault is found I'll incur a charge, please advise

  • JCtheboss187 Jamie1878 (@JCtheboss187) reported

    @btsport I wouldn't even subscribe to the athletic if it was free... absolute garbage.

  • HughMulcahey Hugh Mulcahey (@HughMulcahey) reported

    @OmbudServices please help! @BT_uk and @WeAreOpenreach unable to provide stable broadband. BT insist it is working when it clearly isn’t. BT Tech Advisor was in the house to witness it disappear. Asking £85 for an engineer to check their own service failure. Can’t do my job.

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk I’ve TRIED to cancel. I’ve asked 3 times and no response. I want my 30 days to start from the date I first asked. Not now I’ve asked publicly

  • VirusViperUK Mike (@VirusViperUK) reported

    @RealLifeWookie @BTCare It's right, Openreach run the network not BT, BT are merely resellers like all major ISP's and to send an engineer out will be chargeable if they find no fault. My tips are be super nice to them, offer them a drink, and give them space. Most are nice and you don't get charged 1/2

  • C_J_M16 Callie (@C_J_M16) reported

    @bt_uk I’ve referred a friend and have been waiting since March for my voucher. Every time it’s sent to me- the link comes up with an error message. Getting so frustrated with the slow responses via email now - it’s been almost 5 months!

  • beccaburton8 Rebecca Burton (@beccaburton8) reported

    @bt_uk having real problems with our internet. Can someone please help!