BT (British Telecom) Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (11%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Andover, Winchester and Whitchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Phone | |
| Andover |
Internet | |
| Winchester |
Internet | |
| Andover |
Internet | |
| Andover |
||
| Whitchurch |
Phone |
Community Discussion
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Baggins
(@BagginsGSX1250) reported
@BBCchrismclaug @mstewart_23 @btsport That is a helluva condemnation of their own fans. There is a poison that the club needs to address as an element of their support is nasty and out of control.
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J Armand Smith
(@josiecreates) reported
@bt_uk we had 2 engineers out day before yesterday to fix broadband. As it was cutting out. It’s now down to a crawl and can’t even get signal upstairs anymore . I can’t report fault as fault is still open?!
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Willie Holloughby
(@kirkoddie) reported
from
Inchinnan, Scotland
@btsport Terrible new format all buttons iPads everybody pressing screens 8 games in half an hour Analysis in the other half an hour ,so dark its like a Cinema I hate it
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vikki stephenson
(@vikkistephenso8) reported
@bt_uk Your comms and service is atrocious! I’m taking it further. One very unhappy and disappointed new customer
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Andrew Knowles - Small Biz Support
(@AndrewExplainer) reported
@bt_uk Thanks. Already talking to your support team. We had notice of intent to upgrade but no notice of specific dates.
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Mark
(@Markind_0) reported
@bt_uk I bet these phone boxes don't work like my phone for the passed month and getting nothing but BS down the phone .
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Stevie
(@SC55RFC) reported
@BBCchrismclaug @btsport Good bigoted, bitter and slanderous. They should be allowed anywhere near. It’s amazing how these folk think they can do and say as they please and it’s Rangers who are the bad ones for banning them.
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Гарі / Gary 🇺🇦 ☘️
(@GaryGoodTime) reported
@Paul__Armour @BBCchrismclaug @btsport The home support
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Steve
(@Retro_uk) reported
@bt_uk Still not had a chance to go out and get a good signal on my phone sadly.I mentioned to one of your co-workers that I'm disabled and also can't have the vaccine so I'm still stuck in my house which for some reason seems to be a poor signal spot. I'll let you know soon :) Cheers
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RUBY RØSE
(@rubexcubex) reported
So i’ve been waiting all morning for a @bt_uk engineer to turn up… still not here. phoned office. said there’s nothing they can do & wifi won’t be active until they come but can’t even give me a time. i have urgent things to do today. this is appalling service.