BT (British Telecom) Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Andover, Winchester and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet | |
| Winchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Cheesychops
(@rocksteadypoo) reported
@bt_uk Hi - I've DMd you but the auto response didnt suggest I'd get a reply. I just need help setting up digital voice please
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Helena Riches 🕷🇪🇺🐝💙
(@HelenaRiches) reported
@bt_uk That's really helpful Tasha, thank you. Text option doesn't come up on desktop site, which is strange (and unhelpful - online report is easier as mobile signal's poor here). Desktop site just gives options for wifi/broadband tests. We've now sent text about current issue though.
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Christopher
(@berwickc77) reported
@BTCare We have no mobile signal and haven’t locally for a few days. Obviously due to the weather there are going to be issues, but your website and signal strength checker says there are no issues. The 3 users in this house (2 BT 1EE) all have the same issue so not the phones!?
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DAWN COOPER
(@larlmama) reported
@bt_uk Eventually got through hopefully all sorted several errors from BT but all noted . Thanks
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Jordan Gardner
(@JordanG78435789) reported
@bt_uk Don’t go with BT if you want your internet to actually show up. They work with OpenReach who never send engineers when they apparently book them in. Most providers work with openreach other than Shell Energy. Wish I went with Shell as it’s two weeks past the installation date.
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Paddy Worboyes
(@Pworboyes1995) reported
@bt_uk My internet is still down, ME6 5AB area. When will it be sorted? Doesn’t show anything on website but it’s down
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@ellenconlinhair
(@ellenconlinhair) reported
@bt_uk where is Customer Service#findphilipjansen- £2.6mill a year and his thumb is up his backside!
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will aitken
(@aitken_will) reported
@bt_uk can you fix my broadband please it has been > 36 hrs 01580 890775 no ETA on fix, no intel from support lines.
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Jonny says Join a Union
(@Jonnyishh) reported
Anyone on @bt_uk having issues with their broadband today?
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Max Manders
(@maxmanders) reported
@bt_uk A random care home company has inadvertently set up call diversion to my mobile. I've tried reaching the company via email, social media, non-emergency police etc., with no response. I've blocked the number but still getting voicemails. Can you DM to help/break diversion?