BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Wi-fi | |
| Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Haywood
(@Chris61172903) reported
Hey @bt_uk, we’re having appalling broadband issues. If we don’t have a landline number, how can we check the line status? We would log into the app, but that’s not working either…
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JOBLINTON
(@jobbycharlton) reported
@btsport why can't I ever watch UFC replays on your dogshit platform? As soon as I try to skip any parts I get "this video is not working or not available in your region". Happened last time when I was trying to watch Edwards v Usman as well you frauds.
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Wout Van Nistelhoof
(@Jones88bones) reported
@btsport ruining post fight interviews once again, absolute dogshit. **** sake it's 10 to 6 in the morning, what child is awake to witness it? Fantastic coverage completely ruined at the end #UFC287
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Stuart Ferguson
(@stiggyferg) reported
@btsport an hour so far this morning trying to watch last nights UFC. How ******** is it acceptable to have such a **** service. An hour and I’ve not managed to watch a single ******* round. Buffering, error notices, videos dropping out and saying it’s not available in my region
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I want to break free 🏴🏳️🌈🇪🇺
(@Mrs_DPR) reported
@bt_uk are you kidding, I've no broadband or landline phone and your service says there's a fault and won't be fixed for 5 days? It's already been down for 3 days!!!!!
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Antony Daniels
(@antonyVdaniels) reported
@bt_uk Nope still down! Lol
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Theo
(@TRS0211) reported
@bt_uk @btsportufc what is going on with your UFC 287 replay??? You currently can’t watch more than about 2 minutes of a fight before it goes black and tells you it’s ‘not available in your region’ and then throws you back to the intro. It’s not good enough, fix it
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Michelle Winrow
(@MichelleWinrow1) reported
@bt_uk How can you increase prices when you don’t provide a usable service Will definitely be cancelling this contract not paying for such shocking service
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J Wray
(@joshpwray94) reported
@btsport fix your app man
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¿r?
(@riri90059) reported
@btsport fix your mic issues