BT (British Telecom) outages and service status in Andover, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
- The most common problems reported in this area mention E-mail.
- E-mail (100%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Andover, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester
|
11 days ago |
Community Discussion
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond (@PrimulaBond) reported from Winchester, England@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandThat was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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Mark M (@MorganMarkF) reported from Winchester, England@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Clare Rogers (@ClareRo38563421) reported from Winchester, England@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Judith 💙 (@ThePepperPotUK) reported from Winchester, England@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Henry Johnson (@HenryJ489) reported from Kingsclere, England@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Dmitri Old (@DmitriusOld) reported from Over Wallop, England@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
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Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, EnglandReally worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Primula Bond (@PrimulaBond) reported from Winchester, England@bt_uk Please help I cannot log on to my emails!!!
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Martin Borgars (@martinborgars) reported from Whitchurch, England@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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mikef (@fiddler_mike) reported from Kingsclere, England@bt_uk is there a problem with the BT email service at the moment? Cheers
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Primula Bond (@PrimulaBond) reported from Winchester, England@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported@bt_uk @BTCare ever since you have started all this work you have been carrying out in my local area pa2 for months now WiFi signal is rubbish and it buffers a lot more if it's not broken don't touch it so does this mean money back for This was fine b4 this
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Deborah Sacks (@deborahsacks) reportedOddly, their chatbot still isn’t dealing with the issue! @bt_uk @EE
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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Francesca Plimmer (@FranPlimmer) reported@btbusinesscare 4G box hasn’t worked. What do you suggest we do now ? We are going into another week with no internet. Appalling customer service.
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Sarah-Kimberley (@PlayforthSarah) reported@bt_uk seeing as your saying I do not have an account does that mean I can cancel my direct debt and not make anymore payments for my services? Because it’s not very good trying to access account to make changes and been told no account yet your happy taking £70 a month out bank
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Eaters (@eaters2009) reported@bt_uk what is your problem. You are a communications company. But I can’t call you in the phone because your “system is busy”!!!
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Andrew Farrow (@Farrowmagic) reported@btbusinesscare Any absolute shambles of a business.. No one taking any responsibility, complaint still going since June 24th !!! 5 months…
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Zahid K (@zahidk) reported@BTCare Help. I’ve spent ages trying to cancel a bolt on for mobile package. It’s an absolute nightmare. It’s like impossible to cancel.
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John O'Connor (@thereal_JOC) reported@bt_uk Still no joy. Using both my phone and a desktop. Same issues persists. Happy to keep my existing appointment date but slightly annoying. I’ve made a note of your number, but perhaps this is an issue that needs looking at in the background as well.