BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 12/01/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.

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City Problem Type Report Time
United KingdomWinchester Wi-fi
United KingdomAndover Wi-fi
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomWinchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • EmmaRobertsE17 Emma Roberts (@EmmaRobertsE17) reported

    @bt_uk We don’t know who to speak to! Every time we call it’s a different story. There must be someone who can help. I was promised that someone would call us today between 10 and 12 but no call.

  • DaneMccrellis Dane MCCRELLIS (@DaneMccrellis) reported

    @bt_uk Last Friday the guy came checked the box. Said its external problem. Guy on Tuesday says it not external it needs a new box. Wednesday new box arrived. Still comes on orange light.. Engineer booked for 10/2pm today never showed up. It took us to contact you after 4 to be told mon

  • hello_klol hello-klol (@hello_klol) reported

    @bt_uk I can't get over how much you've continued to increase prices for him over the years as he continued to complain, each time promising the next package up will solve his problems while all the while knowing there's a fault on the line.

  • EmmaRobertsE17 Emma Roberts (@EmmaRobertsE17) reported

    @bt_uk With BT. The service she has received is shocking and she is really upset.

  • paularcher2006 Paul Archer Photography (@paularcher2006) reported

    @bt_uk Why is my internet speed and reliability so poor here in Worcester over the last week or so?

  • EmmaRobertsE17 Emma Roberts (@EmmaRobertsE17) reported

    @bt_uk You have cut off my 81 year old mother’s phone line by mistake. Then engineer failed to attend. I was promised a call back this morning. No call. We need your help urgently!!

  • bigfishgd Omoa Gallavanter (@bigfishgd) reported

    @bt_uk You have all my details. I had to work a day and a half to pay your organisation for a bill I should never had in the first place, hope your customer service handler is pleased with herself.

  • StitchPrint Stitch & Print (@StitchPrint) reported

    Hey @btbusinesscare we're having ongoing problems with your "technology" 🙄 Impossible to get through on phones - what are we meant to do?????

  • irnbruicecream laura (@irnbruicecream) reported

    @bt_uk Mini hub is not providing the service I require from broadband and we are still no further forward from when you disconnected on Monday

  • nickylahughes Nicky (@nickylahughes) reported

    @bt_uk ‘Someone’ has been looking into it since April. It would help if one team could take responsibility for a task and take it to completion.