BT (British Telecom) outages and service status in Andover, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond (@PrimulaBond) reported from Winchester, England@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Dmitri Old (@DmitriusOld) reported from Over Wallop, England@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
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Mark M (@MorganMarkF) reported from Winchester, England@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Clare Rogers (@ClareRo38563421) reported from Winchester, England@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Judith 💙 (@ThePepperPotUK) reported from Winchester, England@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Henry Johnson (@HenryJ489) reported from Kingsclere, England@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, EnglandReally worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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mikef (@fiddler_mike) reported from Kingsclere, England@bt_uk is there a problem with the BT email service at the moment? Cheers
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandThat was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Martin Borgars (@martinborgars) reported from Whitchurch, England@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Primula Bond (@PrimulaBond) reported from Winchester, England@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Primula Bond (@PrimulaBond) reported from Winchester, England@bt_uk Please help I cannot log on to my emails!!!
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brian McBride (@brian_mcbride1) reported@bt_uk Since updating their operating system, I have on recent months 1st had problems logging into my BT a/c now for the 2nd time in Europe end up using all my free mobile data as I cannot connect here in France.
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk @bt_uk. I have phoned the number. I’ve got it on speed dial. You constantly lie saying you will fix the line but you do nothing. You really are appallingly bad. No care for elderly customers without broadband. Formal complaint coming. Not that you give a darn. Appalling.
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Rod Robson (@rodrrobson) reported@bt_uk On line service wasn't very good I disconnected overnight. When I woke up I plugged it back. It's now returned to blue. All good thanks.
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Katy Nicholls (@Its_Baby_K) reported@bt_uk my business Wi-Fi is down and the only person who is authorised to talk to you (my manager) is away indefinitely. We need Wi-Fi to function please help.
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steven 🏴🇨🇱🇮🇪 (@weblivz) reported@bt_uk When I click the Scan for Broadband Problems the purple circle still goes on forever, so I can’t get past that screen. Everything still down.
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Karen ♿🌞💐 🇬🇧 🇺🇦🇮🇱 🇨🇦🇦🇺🇳🇿🇪🇺 (@MrsXXV25) reported@bt_uk I can’t see anything to describe what to do if the modem LOS light is red. This level of customer service is unacceptable. I’m physically disabled and it’s incredibly painful for me to get low down enough to see or work on the modem. Wish we’d never joined BT.
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BudeBee (@_BudeBee) reported@bt_uk The person on 0330 1234 150 wouldn’t resolve the problem, cut me off while I was still speaking and rerouted me to a long queue for reporting issues.
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Si (@SimonHealey73) reported@bt_uk @bt_uk again. Still waiting on my fault being fixed. Tried to ring. Got told to hang up and text. BOT rubbish and no follow up. Any help from a person available?
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Andrew Glover (@thequestingvole) reportedJust cancelled my @bt_uk broadband and TNT sport contracts after a half hour verbal ding **** with one of their team in Belfast questioning my decision making and slagging off my new supplier as 'I've never heard of them'. Stay strong folks.
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JAH (@JAH59) reported@bt_uk I want to make a complaint