BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Andover come from postal codes SP10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 01/25/2026 06:30

January 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomWinchester Phone
United KingdomAndover Internet
United KingdomBulford Internet
United KingdomWinchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ruttspeed ruttspeed paul (@ruttspeed) reported

    @btsport will you sort out the app. The voice sinc is way out. I keep restarting it but it doesn't work

  • cj_ross Cj Ross (@cj_ross) reported

    @bt_uk Would be having a relaxing day if my internet was working and I didnt have to wait a whole week for an engineer when I work from home with no sympathy or offer of a solution. Been with you 3 weeks and an absolute joke of a service so far after being assured it would be an upgrade

  • HilaryGeismar Hilary Geismar (@HilaryGeismar) reported

    @bt_uk Still no broadband .broadband down supposedly in our area!!! Cmon BT DO SOMETHING ASAP!!!!!

  • Stefanalgar Stefan Algar (@Stefanalgar) reported

    @bt_uk yesterday I spoke to someone to upgrade my mothers broadband ( 45 mins on the phone) and today I see the idiot has done mine…! Who do I complain to?

  • kiramadeira kiramadeira 🤔 (@kiramadeira) reported

    @bt_uk hi, my entire building has been without internet since Thursday and we’re not being told when it will be fixed. Can you help?

  • SaraPiasentin1 Sara Piasentin (@SaraPiasentin1) reported

    @bt_uk Also, one of your costumer service agent is now saying it will be fixed today by 23.14 . Same thing they said to us yesterday, and the day before. Please make you this will get fixed tonight

  • rosspb Ross Paul (@rosspb) reported

    @premrugby @delonarmitage @btsport Stopped watch that show years ago after BT watered it down in favour of champions league

  • Toonboy2k 🏳️‍🌈 Toonboy2k 2.0 🏳️‍🌈 (@Toonboy2k) reported

    Why is so hard to cancel @btsport on the app, you just cannot. so bad service. Now have to phone them and probs wait 30 mins to get through ffs.

  • lp020688 loz0206 (@lp020688) reported

    @bt_uk cityfibre have ripped out BT cabling in #CHELTENHAM in error and now 6 houses have been without internet or telephone access for 75 hours - called to speak to BT and was told unless it was a trip hazard could not help me @CityFibre please advise

  • feathersareus feathers and wings (@feathersareus) reported

    @bt_uk ive already rang you shes booked a engineer for next week why you cannot solve this over the phone with all the tech surley you can tell if its an exchange problem or not without having to wait for engineers