BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 02/24/2026 10:35

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. Phone (6%)

    Phone (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomWinchester Phone
United KingdomAndover Internet
United KingdomBulford Internet
United KingdomWinchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. :(

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • KatWinchester Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, England

    Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • MorganMarkF Mark M (@MorganMarkF) reported from Winchester, England

    @JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • colmur1969 Colin (@colmur1969) reported

    @btsport what is going on with the MotoGP commentary? It is garbage, where is Gav, Neil and Michael???

  • toewad1 toewad1 (@toewad1) reported

    @bt_uk Before you put your prices up, can you sort out your pathetic online support, before I tell you to stick your broadband up your arse.

  • laura_libs Laura (@laura_libs) reported

    @bt_uk Thanks, and will I need to have a break in service between switching the old hub off and activating the new one?

  • CrootMatt Matt Croot (@CrootMatt) reported

    @btsport is becoming a joke!, Asked me to sign in to account & now locked me out for 20mins with correct user name & password🤦seems I'm missing the rugby tonight & don't know why I pay my subs anymore tbh!.

  • BriarquestBest Briarquest Pest Control (@BriarquestBest) reported

    @bt_uk @BTBusiness I am a residential customer. Well I was. I just closed my account.

  • whyteuk andy whyte (@whyteuk) reported

    @bt_uk i think after escalating to the woeful 'executive' support team. raising a complaint with the ombudsman, and tomorrow being the 200 day anniversary of when the installation should have occurred... do you think i really want to put any more effort into chasing you for an update?

  • 26u37393y3u392y I have an opinion (@26u37393y3u392y) reported

    @bt_uk Temporarily locking an account for 20 minutes after 2 or 3 failed sign in attempts is rather annoying. Especially as there is no option to remove the temporary lock via text or online if you're already signed in on another device.

  • priyadeshingkar Priya Deshingkar (@priyadeshingkar) reported

    Very poor show @bt_uk - first you keep ad ons even though I phoned to have them removed. Then you say "we have a special tv offer for you" but of course I cant place the order - "sorry we don't have any personalised offers for you.." When did BT become such a mess??!!

  • nojo1973 Pete Nolan (@nojo1973) reported

    @btsport when are the proper commentators starting ? Pay a lot of money and this is awful !!!!!!!

  • MrsKipling77 Denise Goulden (@MrsKipling77) reported

    @bt_uk not impressed as a new customer that we've received a virtual card, gone to use it and because we didn't activate within 3 months (2 weeks out) we can't use it. Absolute waste and you're already putting our bill up! Shocking service.