BT (British Telecom) outages and service status in Andover, England
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Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Andover, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond (@PrimulaBond) reported from Winchester, England@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandThat was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Judith 💙 (@ThePepperPotUK) reported from Winchester, England@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, EnglandReally worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Martin Borgars (@martinborgars) reported from Whitchurch, England@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Primula Bond (@PrimulaBond) reported from Winchester, England@bt_uk Please help I cannot log on to my emails!!!
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mikef (@fiddler_mike) reported from Kingsclere, England@bt_uk is there a problem with the BT email service at the moment? Cheers
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Primula Bond (@PrimulaBond) reported from Winchester, England@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Henry Johnson (@HenryJ489) reported from Kingsclere, England@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Mark M (@MorganMarkF) reported from Winchester, England@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Dmitri Old (@DmitriusOld) reported from Over Wallop, England@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Clare Rogers (@ClareRo38563421) reported from Winchester, England@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Walder 🇺🇸⚛️🇬🇧🇬🇧⚛️🇺🇸 (@MarkWalder2) reported@bt_uk One of your exchange buildings has an alarm going off (BN6 9SR) there is no way to contact you about this by phone, it is annoying everyone is up at their windows and doors, could you please deal thing this issue!
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Claire🌹 (@sundaygirl851) reported@bt_uk Well so far when speaking to people he's just been fobbed off with 'well it should be happening as we speak so he feels like people aren't actually really trying to help him so he's reluctant to ring again snd is now stuck between 2 phones....
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Loftus Rogue (@LoftusRogue) reportedMoved into a new flat. I’d had trouble with my @bt_uk Wi-Fi in the old place, so this time I thought: let’s pop do it properly. I upgraded to a more expensive Full Fibre package. Foolproof.
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Paul Nichol (@peeblesrunner) reported@bt_uk I need to speak to someone about my mums phone and internet being down. She is an elderly vulnerable customer living alone rurally. Please give me a number I can call as it’s impossible to navigate your IVR.
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Stewart James (@stewmj81) reported@bt_uk There is no point they are useless, no help whatsoever.
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Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reported@riprap1 Haha! The worst thing was you can no longer talk to anyone @bt_uk How they expect you to log on with no internet….Had to use my phone as a hotspot! Remember the good old days of it’s good to talk!
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Dr Pauline Nelson (@DrP_Manc) reported@bt_uk What are you going to do for my elderly relative for the 8 weeks I have to wait? With no phone line. Appallingly bad service @bt_uk.
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lee davenport (@leedvnprt) reported@bt_uk I can't because the My BT app and online is broken. Just keep ending up on a page that says that you cant access my account and you're working on a fix. It's been like that since around April!
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GerryC🏇🏾 (@Epsom1780) reported@Daddymerlin @bt_uk @FLOWJamaica I’m so sorry! That’s horrible! Hope you’re not paying for anything
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Alex (@valdowine) reported@bt_uk we’ve been without broadband in Bramley, Guildford for 4 days now and customer service says it’s OpenReach “plans” to restore service by 31st of August? This is unacceptable.