BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 01/25/2026 00:50

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester Internet
United KingdomAndover Internet
United KingdomWinchester Phone
United KingdomAndover Internet
United KingdomBulford Internet
United KingdomWinchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • 2ndwaver Wendy Davis #FBPE (@2ndwaver) reported

    @bt_uk That is what was offered yes! So refunding last payment ... obvious I would have thought! shouldnt have to pay for no service! £20 for mobile data ... ditto obvious. £30 for all the distress & aggravation seems a bit underwhelming!!!

  • Lew_2708 Lewis (@Lew_2708) reported

    @England @bt_uk @sterling7 Player of the tournament! Cannot believe how much he gets hacked down in the box! Deserved penalty

  • TheSilverFrog AndrewPrince (@TheSilverFrog) reported

    @bt_uk ....and they never replied to my message I sent on their 'contact us' platform!! My recent upgrade of BT Broadband hasn't made a bit of difference to the service I was getting before!!

  • Rumeigg David Fish (@Rumeigg) reported

    @bt_uk Hi @bt_uk - 2 days and counting and still no promised call ... at least I have had an email saying complaint reinstated ( for now) unfortunately the ‘ we tried to call’ line doesn’t wash anymore !!

  • jbhoo john barnes (@jbhoo) reported

    @bt_uk They say it needs more civil work despite the new fibre cable being laid 18months ago and the duct being dug through my property 2 weeks ago. So many of my neighbors have it so the cable is live. But why cancel my sky contract when my new cable isn’t fitted?

  • jbhoo john barnes (@jbhoo) reported

    So I switch my broadband from sky to @bt_uk activation date was yesterday last week @bt_uk put my connection back to aug 13th. Today bt cancel my order with sky so now I have no internet until my new connection. Well done bt brilliant service.

  • ghostinthesn0w ニコラでず (@ghostinthesn0w) reported

    @bt_uk is there an issue with your internet service? Working fine and suddenly went off and smart hub is stuck on an steady orange light

  • AfterFaith_ AfterFaith (@AfterFaith_) reported

    @OpenreachHelp Hi I placed an order with @bt_uk on 10th June. They are saying it is down to issues with OR that I am not connected yet. I have made a formal complaint to them but am I also able to make one to OR? It is delayed due to engineers not turning up to connect the line.

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported

    Moved from house last week to flat. Don’t need a phone at the apartment and already have FTTP from @hyperoptic. Tried to cancel @BTCare . Told £550 cancel fee as I’m in contract till Sept 2022.

  • TheSilverFrog AndrewPrince (@TheSilverFrog) reported

    @bt_uk Yes! Nothing's changed! I will call BT later and see if I can go back to what I had before. As a pensioner I cannot keep paying for a service that's not being delivered. They upgraded my wife's mobile phone usage which turns out was not needed as well.