BT (British Telecom) Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10 and SP11.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (9%)
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E-mail (6%)
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Total Blackout (6%)
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TV (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Phone | |
| Andover |
Internet | |
| Andover |
Phone | |
| Winchester |
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| Andover |
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| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Green.
(@PaulGreenTPB) reported
@bt_uk I noticed again my bill has not shown any reduction for the tines I had no service
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Dale Wilder
(@DaleWil87381712) reported
@bt_uk is Broadband down in my area (IP25, Norfolk)? Was streaming about 30 minutes ago, then lost connection. Rebooted router, still orange light. Tried bt smart hum and get code NC3-1
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suman kandola
(@Kandolaks) reported
@bt_uk hi my broadband and digital switchover was today but my current Panasonic handsets are not working so I currently have no landline why is this? I have plugged my telephone into the back of the smart hub
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Dorito Bandito
(@KnugenMooMoo) reported
Been with @bt_uk for under a week and not a happy customer someone said they ring me 11am yesterday to sort a problem out so i moved a meeting for the call after 12 I had to cancel all my meetings for that day , no call Utter Joke BT
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Steve
(@easley_steve) reported
@bt_uk Hi. Re yr 7.8% increase. Whilst this may be within the terms, I have been a customer for more than 20 years. If you can’t recognise my loyalty then please be assured I will not renew my contract later this year.
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Dorito Bandito
(@KnugenMooMoo) reported
@bt_uk If you look on my records David should of wrote it down what he was doing
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josephine allen
(@josiebuckley12) reported
@bt_uk how do I report an issue with a BT flagpole?
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Mandy Collins
(@spiderlegs1982) reported
@bt_uk A bit more interested in the sizeable amount my package costs each month and the fact it's going up with renewal, the fact I've been a customer since 2015 and new customers get their package at a fraction of what I pay. I'm going to start shopping around for a new provider.
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PsyQo Gibzy
(@qtgibzy) reported
Anyone else on @bt_uk and it’s been down all day?
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Aimee💫
(@barrett_aimee) reported
@bt_uk how do I speak to someone about our broadband? Been having issues with it for the last 2 weeks & end up having to use 4G constantly 😣