BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Wi-fi | |
| Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Hannah
(@HannahWalter15) reported
@yossarian277 @bt_uk Don’t do it, they’re awful
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Anton 🏴 Soar Alba
(@Anton86D) reported
How good would it be if you could mute certain pundits I would gladly mute @chris_sutton73 can’t just put a team down he’s got to keep at it like a dug with a bone @btsport make it happen
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Sarah
(@Taz_zie) reported
@bt_uk Connection is atrocious, numerous engineer visits, told it’s a different but external issue/fault each time. Last engineer recommended a hybrid hub; whilst he was here, BT reduced our ‘guaranteed speed’ to 1mb from 3mb with no warning or discussion.
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Hannah
(@HannahWalter15) reported
@yossarian277 @bt_uk Don’t do it, mines gone down twice in two weeks, the first time was 4pm the day before their strike so it was off for 2 days
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David Coleman
(@DavidCo76556835) reported
@Hannah89643024 @bt_uk New box delivered today,I plugged in & set up ready to start viewinerror code #IPC6023 Phoned technical helpline can’t get their own equipment working I cancelled service immediately. Every other piece of tech equipment in house works fineSmart tv nest thermostat ring doorbell.
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The Edvardz
(@CEdvardz) reported
@bt_uk Help! I’m with @virginmedia and they are unbelievably poor in terms of customer service. The only redeeming quality is a 100Mbps service. I’d leave for anything >80Mbps. #virginmediaisdodgy
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Algar Goredema-Braid
(@AILAHT0909) reported
Day 19 - still no #BTbroadband.The 4 communications with @bt_uk today speak volumes. Became more curious about the workings between @bt_uk & #Openreach . Wondering if @The_ChrisBryant needs to revisit this. Saw engineers today by chance who told me the where &what of my issue.TY
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Steve
(@RealEngland85) reported
More box ticking from @btsport Why not have an ‘expert’ who has actually played the game at any form of decent level! More terrible commentary for a Chelsea game! SORT IT OUT!
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Leothebull1525
(@Leo08619137) reported
@bt_uk Yes and it's only the device having problems
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Hannah
(@HannahWalter15) reported
@bt_uk BT down in L19 area? Your website said it was due to be fixed at 20:13 but the fix time has now gone and still no internet. 40+ minute wait to get though to someone, cba. Second time this has happened in 2 weeks, appalling service