BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Winchester |
Wi-fi | |
| Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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HolisterJames
(@Worldcu55617750) reported
@bt_uk On Tv ads they say only £20. And to get this refund he have to suffer for 30days. If less than 30days you don't get anything. Avoid BT it's a scam.. speeds are very poor. CS is even worse. You will end up speaking to at least 5 different reps b4 u give up.
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FinesseYa
(@finesse_ya) reported
@bt_uk I have had a orange light all day and unable to connect to WiFi. Any help would be appreciated!
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Marcus Haigh
(@Marcus_19) reported
@bt_uk My WiFi is terrible. I rang up to sort it out but “there’s nothing we can do”
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Nathan Steele
(@SteeleNathan) reported
@bt_uk is there a reason that I’m auto forwarded from the MyBT homepage when I login to email? I can’t access MyBT homepage at all!
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Will W
(@lilsterbs) reported
@bt_uk hey are there any outtages in east midlands, because I'm not even scraping 1MB/s and I'm unable to download anything or even surf the web (I'm on ethernet and the problem persists on wifi too), thanks x
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SC_CB
(@sevgolfing) reported
@bt_uk This describes my current BT connection! Only company where you have to pay more to get the service you should be getting in the first place.
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chop
(@Chopperelite) reported
@bt_uk I've been having internet issues for few months now. I'm currently sat here watching my phone and laptop intermittently connect and disconnect from my WiFi what is going on. Reset hub number of times over past couple months
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Sharon Ducker (was Kuhl)
(@Sharonkuhl) reported
@bt_uk YOU ARE A JOKE, you send a mini hub and now my 77 year mother needs support to get it working, your replying to my PM “is there someone close by to help” TIER 4 #venerable PLEASE CALL HER
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Sandra Cheetham
(@sandra_cheetham) reported
@geordiegixxer @bt_uk I was the same. Mine was always dropping out. Speed only ever seemed to get better when I complained and then it was back to the minimum. I lost broadband and phone for weeks at a time. Now with Virgin, fantastic speed of 500 MB, no issues so far.
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Watching Brief
(@WatchingBrief9) reported
@btsport @btsportcricket Does the person pressing the ads button on your cricket coverage know ANYTHING about the game? Just cut to ads when comms said "Breaking news..." and we missed it! Constant problem. Not getting what we paid for.