BT (British Telecom) Outage Report in Andover, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (5%)
-
TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
-
mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
-
Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
-
Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
-
Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
-
Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
ĐɎ₴ⱠØ₲łӾ ⚤ : Offline 🏴☠️
(@Dyslogix) reported
@bt_uk I sent you a DM regarding the issue i met this morning with my package, i'm confused now as nothing has changed. Hopefully i get to speak to someone about it, but no reason was given. Cheers
-
matt jones
(@MattJonesDesign) reported
@bt_uk what is the point of sending me a mini hub (the next day) to help with my internet connection, only for me to have to return it back to you when my internet is up and running. Why can’t I keep the hub so I don’t have to be without internet for a day?
-
andrew whittle
(@whittys11) reported
@bt_uk wish I’d of stayed with @sky absolute dreadful service and experience disgraceful #BT
-
Lewis
(@lewis67367499) reported
@ARandomBaseball @Josephclay33 @bt_uk I believe all broadband that uses open reach services are down atm yes. I’m the same.
-
lesley
(@Lesleylou1) reported
@bt_uk openreach team has been digging up my street Yesterday they broke our internet line said they'd be back first thing to fix it. Two people here work from home. No sign of any openreach people. Boston Avenue NE 38. When can we expext it to be fixed
-
Stuart Sharp
(@SharpStu) reported
Yet another chasing email from @bt_uk today asking for return of our Smart Hub 2 when they haven’t sent us another, haven’t told us when our service will be reinstated or haven’t acknowledged my #complaint of 10 Aug. Only a fortnight until I escalate this to the @financialombuds
-
vfx.zeal
(@VfxZeal) reported
@bt_uk hey there, I’ve recently had an engineer come over to see what the problem was with the router. He mentioned something wrong with the “two twin” as my router only flashes purple? The engineer said for us to get a new router, would getting a new router work?
-
Lewis
(@lewis67367499) reported
@Josephclay33 @bt_uk In worthing right now the telephone exchange has had a bad outage covering all broadband services. Don’t know if you are affected by this?
-
lauren_walkerr
(@Lauren99Walker) reported
@bt_uk Hello,my internet has been down since last night which has caused issues for me due to work from home today. I checked the update online but it now keeps saying we couldn’t find your account when I click on the same link. Please could you advise me when this will be fixed?
-
Sally Ross
(@swhittle) reported
@BTCare Yet again my BT landline is not working. This time there's a broken dial tone and I can't make outgoing calls. Yesterday i could make calls but nobody could hear me. Last month for 10 days I couldn't make calls or receive calls. It's just SO frustrating.