BT (British Telecom) Outage Report in Andover, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
Total Blackout (7%)
-
E-mail (6%)
-
Phone (6%)
-
TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
-
Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
-
Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
-
Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
-
mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
-
Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
-
Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Lauren Doogan
(@LaurenDoogs) reported
@kimmy260387 @btbusinesscare shocking service
-
Mark Hodgson
(@HodgyGTFC) reported
@gtfctrawler @btsport @NonLeaguePaper I’m not at all surprised by this. They all price each other out of the market. It was supposed to make it all competitive, but it’s had the reverse impact. Financially for Town this won’t be a bad thing. Seem to recall we used to lose money when on TV due to gate numbers.
-
Kanizzainab
(@ruhnibukhari) reported
@bt_uk @WeAreOpenreach @OpenreachHelp moved address, internet supposed to start on 15/04 but till now they saying engineers are working on it. They send us mini hub but it’s keeps on disconnecting. Working from home, it’s very frustrating. Can anyone help pls?
-
Tracy Cottingham
(@redandproud70) reported
@bt_uk your customer service is the worst I’ve ever encountered. Internet not working for over a week. 4/5 appointments not turned up. An absolute disgrace
-
DT
(@DT_S5) reported
@bt_uk why doesn't the 'Stay Fast Guarantee' process take you through to somewhere where the customer can say "you've filed to meet the guarantee, please investigate"? #BT #StayFastGuarantee #Broadband
-
Grant Jones
(@TsukiWaza) reported
@Dazlaa69 @bt_uk @skytv Sticking with BT mate, they have always given me great service and I get FTTP here so I am currently running a download speed of 300mbps with an option to upgrade to 900mbps
-
Abdullah
(@Abzs90) reported
@stevecurtis_85 @bt_uk @O2 Yeah I had the same problem flashing orange. I have called up I don’t have service until Tuesday that’s when the engineer will come really bad service not impressed
-
Steve Day
(@SteveDayWriting) reported
@lollujo @bt_uk Kev, I'll never go back to BT after they repeatedly kept no showing or claiming to go to the wrong address for bookings to install broadband and then had the cheek to try and fine me for these failed bookings and even tried taking me to court over the money owed. Awful company.
-
RoRo
(@RosieG1969) reported
@Terrymc1939 @f1broadcasting @btsport Yes I'd imagine so. Im in a rural area, I dont even get the bt tv as broadband isn't fast enough. Id be much better off with a sky package and a dish. But I now have 16 months left of my 18 month contract. Sucks!
-
Steven McIntyre
(@stevenjmcintyre) reported
@bt_uk Do you still offer to contribute to an early termination fee if a customer leaves another provider whilst in contract and joins BT? If so, how much?