BT (British Telecom) Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Russell
(@TomORussell) reported
from
Hexham, England
@BBCWatchdog Please investigate @bt_uk and their appalling attitude to fixing our Digital Voice landline. Been unable to receive calls for weeks & we have worried, elderly parents who cannot call us. A trail of broken promises and still taking our money. #CustomerService #bt
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Sheila Kirwan☘️Podiatrist
(@Northamptonpod) reported
@btbusinesscare Phone lines are down please help!!!!!
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Andrew Emm
(@AndrewEmm) reported
@bt_uk Someone was supposed to call me Wednesday regarding a formal complaint. Instead you called my dying mother. She asked you to call me today and nothing. I want to make an executive complaint. Call me! You have my number!
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Alex J Bradley
(@_aayjaybee) reported
@bclark1986 @bt_uk @OpenreachHelp Having exactly the same problem Ben. Did they give you any contact numbers I can try? Been waiting for openreach to put in a phone line since October!
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JKJ
(@JKJ53021426) reported
@bt_uk Moved into our new home 6 weeks ago. Still waiting for internet connection. HIDEOUS SERVICE. currently been transferred to 4 various departments on the phone ...... and this a communications business!!!
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Paul Potts
(@paulpottsmusic) reported
Unfortunately I have had to cancel Sunday’s live feed on Veeps due to poor internet speed on @bt_uk . We are supposed to be on Fibre with speeds of 52mbps but BT can only get to 4. Veeps will be issuing refunds to those who have bought tickets as soon as possible.
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Richard
(@turchard1) reported
@bt_uk I can’t be bothered to waste yet another hour on the phone to complain about you but you have to be the worst company in the world for how they treat customers, if my experience is anything to go by. Don’t waste your time with a “DM us to discuss”
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Sonny Knash 😊🇨🇦
(@SonnyKnash) reported
@bt_uk Absolute JOKE. My mum's Internet has been down for a day. BT send an engineer to fix it, he say he has fixed it, doesn't check with us. Turns out he hasn't now won't be back until Monday. Only compensated her £50. How can such a big company be so incompetent? #pisstake
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Bazzeroony
(@bazzeroony) reported
@diamcl18 @bt_uk I spent 30 mins with them on the phone today. BT Cloud just doesn't work. It refuses to Sync continuously. Just every now and then. Sync folder can be days out of date. Useless really... it needs fixing.
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LindaB
(@LindaB1102) reported
@OpenreachHelp @bt_uk 3 hours and 30.mins for this reply !!! I can see that you have an open order in place and your provider has contacted our teams over this to solve the issues, we are unable to give updates directly but I can see this is in hand