BT (British Telecom) Outage Report in Andover, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (60%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Winchester |
Internet | |
| Winchester |
Internet | |
| Winchester |
||
| Winchester |
||
| Winchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Bruce
(@MadmusicalHulk) reported
@btbusinesscare I have done that. It’s been terrible this weekend.
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Kevin McBride
(@KevinMcBride12) reported
@Dorset_Viking @btsport Any idea what to do to get it back? Mine still not working
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Nirmala
(@Nimsically) reported
@btbusinesscare New packages, with £40 overdue payment charges being applied each month, even though I’ve paid for one of the packages. Great at selling products, pity about the total incompetence in customer service…
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laser_tronic
(@laser_tronic) reported
@bt_uk hi any update on when our broadband will be fixed. It’s been down since Saturday
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charlie nicole
(@charlayyx) reported
@bt_uk Please can you let me know an update of the outage in SW2? I am due to wfh rest of week and still without Internet and the mini hub you have sent is useless
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Singularis
(@Liberdade80) reported
@bt_uk It seems to be working again, broadband went down for half an hour like last time it was fixed, then all working again. We received a garbled voice text on the landline from BT, but it seemed to be only half a message and couldn't reply to it - terrible tech😬
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Amelia (Author A. D. Hay)
(@WriterADHay) reported
@bt_uk We supposedly have fibre, but that's just to the box down the road. So, that was misleading.
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StephenTHFC
(@StephenPay1970) reported
from
Chichester, England
@jasonj827 @NOWSport @btsport No. Done it before. Paid £20 for rubbish signal.
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Jo Mainwaring
(@Jo_Mainwaring) reported
@bt_uk And your week may have flown by but without broadband, phone or TV my week has felt like a marathon completed by a tortoise - slow! And your Consumer Resolution Team don’t respond to emails either. For a communications company BT is an epic fail.
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Time For Change #PRNow #GTTO #GeneralElectionNow
(@AlanWolfson) reported
@MichaelRosenYes When I was reporting to @bt_uk that I had no internet service whatsoever they told me that I needed to send them an email with screenshots