BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

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The latest reports from users having issues in Andover come from postal codes SP10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 11/01/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Andover.

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City Problem Type Report Time
United KingdomAndover Wi-fi
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomWinchester Internet
United KingdomWinchester Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. :(

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • KatWinchester Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, England

    Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP

  • MorganMarkF Mark M (@MorganMarkF) reported from Winchester, England

    @JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MichaelaHapgood Michaela Hapgood (@MichaelaHapgood) reported

    @bt_uk Two phone calls and two engineers and we still have an unstable broadband connection! The hub is either disconnecting or it’s so slow you can’t do anything.

  • toontoonarmymad ToonArmyMad (@toontoonarmymad) reported

    @GaryLineker Pathetic from an awful broadcaster , this is why the @bbc and @btsport should let you go . You know that Newcastle should be winning things but the corrupt premier league and the media who love Bruce stop it. We are bigger then teams like Chelsea and Spurs, complaint made

  • BoydonMolly Molly Boydon (@BoydonMolly) reported

    @bt_uk been having internet problem for weeks. Booked for an engineer to come out online, they never came. Spent an hour waiting on phones yesterday to be reassured someone would come out today to sort the internet before I start my new job on Monday 1/2

  • kerrylowen Kerry Weston (Owen) (@kerrylowen) reported

    @Plusnet why is your broadband rubbish? Husband Working from home every Friday it goes down with vpn issue and everytime we call no one can help sort it. Not issue our side. If anyone can tell me how to leave contract early? Going back to @BTCare

  • Tharindu__ Tharindu (@Tharindu__) reported

    @bt_uk Yes it’s reported already. Without BB we can’t work and children can’t join homeschooling online Teams sessions. What is the estimated resolution time? Do we get compensation not being able to work?

  • timbhoy1 Mr Green (@timbhoy1) reported

    @bt_uk Hi Karen all of the steps you’ve suggested I have done I have two Wi-fi channel’s still crashes, I disconnect the router once twice a week. The issue is your Wi-fi doesn’t work.

  • Schoey114 TRT_Schoey (@Schoey114) reported

    @rob_kershaw2 @bt_uk eat this ****. Give him money.

  • Crashedfiesta Crashed (@Crashedfiesta) reported

    In the worlds least surprising news, @bt_uk have still not activated my digital voice service. That's six weeks of no landline. Two tin cans and a bit of wet string would be better than this.

  • gumplock gumplock (@gumplock) reported

    @dle54 @bt_uk Don't support any 'british institution' that charges you more for your patriotism.

  • BoydonMolly Molly Boydon (@BoydonMolly) reported

    @bt_uk phone advisor said I would get a text and BT would make sure it was sorted before Monday. just checked my BT and it says I reported my fault as fixed. Have now been sat in phone queue for 20 mins trying to speak to someone about this! Really bad service!