BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
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| Winchester |
Phone | |
| Andover |
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| Winchester |
Internet | |
| Andover |
Phone | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Francis
(@Pedro24031) reported
@Markafc87 @bt_uk Left them over 10yrs ago after they screwed me. Never ever use them again.
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Angela Parker
(@angeparker12) reported
@bt_uk Powerline adaptors. I've recently gotten new ones as my old ones stopped working. However the glitching is very bad and really disrupts our viewing. It has only started happening.
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Johnroy
(@Johnroy1984) reported
@bt_uk And now it’s showing on your site as no known issues but it’s still not working? So basically your way of assisting me was to change my password and then get rid of the service issue notice? Great… except it still doesn’t work. And I still have to go upstairs for signal to tweet
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Sarah kyle
(@Sarahkyle83) reported
@SkyHelpTeam Our sky fibre isn't working due to trees bringing down cable with it in the storm, who do we contact to be fixed is it @bt_uk @OpenreachHelp or sky?
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Karen
(@mooramana) reported
Hey @bt_uk why is there no one available to answer the phone??? Can’t even wait on hold just disconnected #CustomerBarrier how do I request a hub & sim to run broadband until you repair? Text service not responding to me either!!!
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Mark
(@Markafc87) reported
NO INTERNET TILL THURSDAY **** RIGHT OFF @bt_uk honestly wtf you do realise most people now use everything through the internet. Wow shocking
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Nick 🐺
(@TheGunnerNick) reported
@Markafc87 @bt_uk That’s ******* poor mate. Surely they should send out a Wi-Fi dongle?!
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Phil Tillotson
(@Axocean) reported
@bt_uk your website is advertising deals that when you request to move to it charges 50% more. Phoned 150 and they tell you it is an online only deal so can’t help. As you are online can you?
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Nick 🐺
(@TheGunnerNick) reported
@Markafc87 @bt_uk Mate, that’s terrible. Im sure with Sky, if the net goes down, they have a plug in dongle thing to the router that gives you 4G WiFi in the house
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Katherine Saunders
(@KatherineBlackx) reported
@bt_uk We rebooted our router and it seems to have sorted the issue 👍🏼 thanks for checking in though!