BT (British Telecom) outages and service status in Andover, England

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

• Internet (63%)
• Wi-fi (15%)
• E-mail (7%)
• Total Blackout (7%)
• Phone (7%)
• TV (1%)

Live Outage Map Near Andover, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester.

City	Problem Type	Report Time
Winchester	E-mail	8 days ago
Winchester	Internet	3 months ago
Andover	Internet	3 months ago
Winchester	Phone	3 months ago
Andover	Internet	3 months ago
Bulford	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  Primula Bond (@PrimulaBond) reported 3 minutes ago from Winchester, England

  @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

• 
  Judith 💙 (@ThePepperPotUK) reported 18 minutes ago from Winchester, England

  @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

• 
  Clare Rogers (@ClareRo38563421) reported 21 minutes ago from Winchester, England

  @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

• 
  Primula Bond (@PrimulaBond) reported 25 minutes ago from Winchester, England

  @bt_uk Please help I cannot log on to my emails!!!

• 
  Henry Johnson (@HenryJ489) reported 26 minutes ago from Kingsclere, England

  @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

• 
  Primula Bond (@PrimulaBond) reported 40 minutes ago from Winchester, England

  @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

• 
  Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported 43 minutes ago from Collingbourne Kingston, England

  @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

• 
  Martin Borgars (@martinborgars) reported 55 minutes ago from Whitchurch, England

  @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Cherry (@Cherry54820565) reported 3 minutes ago

  @RuthieeL @bt_uk I really need your help 😭😭😭

• 
  Martin Smith (@MartinOrigin8) reported 3 minutes ago

  BT once again prove their inability to give customer service. Still sending a bill to the wrong address after many years of asking for it to change. Data protection? Privacy issues? @BTCare #GDPR @Ofcom

• 
  Bret Margieson (@margieson13) reported 4 minutes ago

  @bt_uk hi my line was supposed to be activated yesterday and you text me saying it was up and running but my hub is still flashing pink and has no internet. Please help I need this desperately for work

• 
  Natalie Russell (@Natalie3799) reported 8 minutes ago

  @bt_uk ongoing fault with throughput issue, STILL waiting for callback from Paige M @ Liverpool office despite numerous requests. Ongoing for a month now - please CALL US BACK.

• 
  Nikki Walker (@njcarr) reported 9 minutes ago

  @bt_uk why make a family go without broadband for over a week promising to connect our new service by last night only to fail to deliver? We went with you due to the customer service yet so far its massively disappointing and husband is still on hold 30 mins later #fail

• 
  CALLUM HEINRICH (@CallumHeinrich) reported 11 minutes ago

  This is beyond a joke. @bt_uk the best part is that you KNOW you have made a huge error and are doing NOTHING to help. NOTHING AT ALL.

• 
  Muzzer Daftbat (@muzzer_daftbat) reported 12 minutes ago

  @bt_uk why can’t I just cancel stuff online? I don’t want a new TV deal. It’s been weeks trying to get through to you but the queues are awful.

• 
  CALLUM HEINRICH (@CallumHeinrich) reported 15 minutes ago

  @bt_uk are you joking. You have just switched off all our internet and landline WITH NO COMMUNICATION because the people moving into our house(IN JANUARY) have taken over our account. BT YOU ARE THE WORST. WE NEED THIS SORTED TODAY.

• 
  CALLUM HEINRICH (@CallumHeinrich) reported 17 minutes ago

  @bt_uk YOU ARE JOKING. THIS IS THE WORST CUSTOMER SERVICE HAVE EVER REVIVED. YOU HAVE TURNED OFF ALL OUR COMMUNICATIONS WITH NO AUTHORITY FROM US. WE HAVE PAID FOR ALL OUR SERVICES AND YOU HAVE JUST TURNED THEM OFF.

• 
  Tim Dixon (@ItsTimDixon) reported 18 minutes ago

  Day 8 @bt_uk Engineer visited again. Checked everything again. No issues with our equipment at home again. Reiterated it's a software fault at the Cleveleys exchange again. Said again many others having same issues. Getting frustrated again. Do you want his mob number to check??!