BT (British Telecom) Outage Report in Andover, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Andover come from postal codes SP10 and SN7.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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Wi-fi (15%)
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E-mail (12%)
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Phone (9%)
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Total Blackout (5%)
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TV (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Andover and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Phone | |
| Winchester |
Internet | |
| Andover |
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| Winchester |
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| Winchester |
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| Winchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Janett
(@lilmissbritain) reported
@bt_uk How many engineers does it take to correct a serial number in the system ?? This is my third week without internet……… Raised a complaint, was promised call backs and the issue being sorted but nothing happens…
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Professor Louise Robson (she/her) NTF
(@Louisescicomm) reported
@bt_uk There are loads of people with the same issue. I don't think this is a hub issue.
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Janett
(@lilmissbritain) reported
@bt_uk @OpenreachHelp How many engineers does it take to correct a duplicated serial number in the system ?? This is my third week without internet……… Raised a complaint, was promised call backs and the issue being sorted but nothing happens…
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Sarah Connolly 🇪🇺
(@sarahtweetering) reported
@bt_uk No luck 😭 other BT users on Twitter experiencing same issue
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MummaShreeve
(@RachelCShreeve) reported
from
Long Stratton, England
Still no @bt_uk broadband or home phone for my neighbours and I since Friday as @OpenreachHelp despite having visited the damaged line have made no attempt to fix. Not great when single parent in remote blackspot area. 4 x being told fixed in 48 hours #stillnotfixed #notattempted
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Alexandar Campion
(@ACampion1) reported
@bt_uk what’s happening with the broadband in the SP5 area Wiltshire ? Seems to be taking long time to fix but it’s at the exchange ?
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Jonathan
(@JM77001) reported
@bt_uk Hi @bt_uk it is not unbreakable in West Oxfordshire where we have a v poor EE signal. You may need to try harder.
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Danny Fong
(@DannyFong87x) reported
@bt_uk I cant check the status on my issue as it requires bt landline number but i dont have bt landline I only have bt broadband so I can't check the status on when will it be fix but I got a text saying it should be fix today by 23:59pm or if not I would requires compensation.
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Skykit
(@skykit84) reported
@SkyHelpTeam Excellent good news. In that case @SkyUK 1, @bt_uk 0. But swings and roundabout, we had to cancel parents Sky after 14 years due to the Sky price hike and here we add BB to our Sky TV and leave BT after 7+ years.
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Dr Joanna Semlyen
(@Dr_Jo_S) reported
@bt_uk Connect for Good? Tagline fail. You have Lost my Landline Number for Good. I was told this morning. How is this even possible?