BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (6%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James Brymner
(@BrymnerJames) reported
@btbusinesscare the worst customer care ever , been reading all the issues we all have had with BT , small business crippled with no phone , how can you leave us like this , we just survived covid for you to kill us all off disgraceful
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(@BustedSec) reported
@bt_uk @getoliverleon Your answers indicate that you do not understand even the fundamentals of networking. You should help the customer open a ticket with tech support, not try to upsell him on a package that doesn't address or fix the issue. #BadCustomerService
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©rell
(@Crell25) reported
@bt_uk I upgraded broadband in November. I receive the new service but my order shows as open and not completed. Now you are sending me emails saying I need to renew my contract which runs out in April for nearly double the price.
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S
(@stevecooke__) reported
@bt_uk The awful service continues!! Mis-selling, promised callbacks which never happen, being slagged off whilst your agents think they have muted calls, damage to property, calls being terminated your end, just a few of the issues.
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Mark D
(@Atticus_75) reported
@DianeFlavell @bt_uk Thanks Diane. I had something similar before and the Engineer managed to fix it but the box is not responding to anything this time so BT are kindly replacing it.
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anthony jefferies
(@anthony64501957) reported
@btbusinesscare I have spent months with your awful company trying to get a resolution - but just get treated so badly..I don`t want to have anything to do with your disgusting attitude to me.
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Impablomations
(@Impablomations) reported
@bt_uk I was supposed to get a call from a manager about a complaint last wednesday. Never happened. Checked my Emails and it seems the complaint was closed, with no communication. Ref: VOL013-749325057876
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Nick Wright
(@nevryntweet) reported
@btbusinesscare awful service from BT. 30 minutes to speak with a human. Charged for a line that was moved to cloud 4 months ago. Promised refunds but not received. Blaming back office staff - Arjun accepting liability but still nothing. Requests for a senior assured but no faith
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Lucy 💙💛
(@lucylemon) reported
@RhodesyLu @bt_uk Likewise. Seems to be fairly widespread, but the entire Fibre network, not just BT.
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Adrian Hancock
(@ach59) reported
. @bt_uk I’m getting a steady 50Mb internet but BT are saying l can’t get BT sport because of ‘a broadband problem’? I can watch Sky Sport, Netflix & Prime on my BT broadband but not BT Sport? Should I just move to @Skyuk #btsport #bt