BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Wi-fi | |
| Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Pablo Arzapalo
(@pabloarzapalo) reported
@btsportwwe @btsport Just look at the NXT roster, put the damn tag titles there
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louise nunns
(@LnLoux5) reported
@bt_uk 🤔 ... Guess we are due a payment then as it all went down today, resulting in us having to hotspot the WiFi.
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Graham Hughes #RejoinEU 💫 👊🤠
(@EveryCountry) reported
@ifg007 @bt_uk Done. They say there's no problem with the line. They're sending an engineer to no doubt tell me the exact same thing.
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Mr Mac
(@ProUK2021) reported
@bt_uk Turned everything off and still not so good standing in same room. Tried changing channels to see if it is interference and resetting to factory settings, still same, very poor. Wonder if router has a problem tbh. Wouldn't even connect my WiFi printer on wps a metre away.
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Martin Abell
(@MartinAbell17) reported
@bt_uk regular daily collapse of internet. Garbage quality and garbage service
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Ben Burchell.
(@PaleBlueDotBen) reported
@bt_uk Hi Dom. Yes, about 15 minutes after I enquired with you, out internet came back online. It was down for at least an hour.
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Peter Ball
(@peterbouncyball) reported
@EveryCountry @bt_uk BT are great. I received a cheque, a final demand & a bailiffs letter in one post. It was hilarious because I wasn't even a BT customer. I rang the bailiffs & asked if we could go to court ASAP. He wasn't keen to pursue it when I told why I was keen for an early court date!
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Mellissa Bell
(@lissjbell) reported
2 wks since @bt_uk cut off my internet service to connect us to FTTP. Still no closer to knowing WHEN we will be connected, just one untruth after another, but you “can only go on what (you’re) being told” by @OpenreachHelp Both CEOs emailed #beingfobbedoff #beyondstressed 😤😩
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Rachel Richardson
(@R_plus_R) reported
@bt_uk. I called to cancel my premium email account, none of the three people I spoke to knew how. One suggested I cancel my direct debit. I did this and all that happens now is pursuit for payment. Can someone please contact me with constructive advice on how to close my account
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DG
(@singdons) reported
@bt_uk Could you maybe hurry up and fix the hole your engineers smashed in the front of my house* putting in, ahem, Complete Wifi? It happened in October, no rush! *and promptly left without saying anything...