BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kira Ellie-Louise
(@KewKira) reported
@bt_uk u need to sort your internet service I call my cousin to watch her children open the presents I sent to have no internet and told to wait 6hrs that don’t bring back a miss memory 🙄🙄🙄
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Paddy O'Begley
(@patrickbigley1) reported
@bt_uk many thanks for doing **** all about our internet outage since Thursday. Apparently got to wait till at least next Thursday for it to be sorted!! ******* abysmal service. #btopenreach
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yesntmate
(@yesntmate) reported
@bt_uk Isn't that the one where I have to pay to talk to you to fix an issue you created? Kekw
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GMc1878
(@gaz_mc1887) reported
@btbusinesscare See the email to your customer resolution team sent at 11:47 yesterday, with all the details.
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🇺🇦 Rioja😺Chianti😽 Dracula🐱Chablis🌈
(@M1Rioja) reported
@bt_uk You dont connect for good. Have been waiting since Tue to reconnect our Internet. Apparently according to your Engineer it's a *Software Issue* in India of all places. Meanwhile, our Christmas connections via internet dont work, so a NOT so Merry F'in Christmas to You BT😡
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nat
(@nattheellie) reported
@bt_uk Hi Rita, I've spoken to customer service this week more than I've spoken to my dad. It's a whole issue the router wifi but now the hotspot won't work as BT ID activation link isn't working.
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Barn
(@BarnsH) reported
@bt_uk still no fix for my broken callerID display. Not worked for over a year! Open Reach we’re at my house last week saying it’s your problem . You answer is to ask me to book an engineer !😡😡😡 Bloody fuming!
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Holster
(@holification) reported
@bt_uk your service leaves a lot to be desired, your staff are incompetent.
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Hydrogen Energy
(@HydrogenEnergy) reported
@bt_uk Text replies do not appease your shocking customer service, it just shows your lack of proper engagement as you have our details
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Joseph McCallum-Nattrass
(@jmnetworkuk) reported
@bt_uk you have lost a customer. *****.