BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Wi-fi | |
| Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Is it January yet?
(@mrkebb) reported
@bt_uk Hi Aideen, I DMd my issue two days ago, but no reply as yet.
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Doc Atherton Esq.
(@realdocatherton) reported
@bt_uk Hi. I've just sent a DM as after having looked online, I believe my order is still slightly wrong and looks like it's missing the added EE unbreakable connection too. Can someone please help me? Thanks
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Davey Toohill
(@DToohill) reported
@bt_uk I’m trying to purchase access to a hotspot for a day as I have no internet but it won’t recognise any details when I create an account. I’m not a BT customer so was buying daily access.
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Natalie Willingham
(@nataliewmakeup) reported
@btbusinesscare can someone tell me why the service you provide is so inadequate? Complaints staff not calling when they say, @OpenreachHelp not doing their job & installing equipment when contracted to, drilling holes in my building without permission & yet to repair 😡
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Citrinitas
(@BookOfGates) reported
Appallingly slow internet from @bt_uk. Have people working from home (again) in my company & all day long the service has been cutting out or crawling at 3-5 Mbs. We don't need the stress of this on top of everything else. I'm trying to catch up on work now at 2:38am!!!
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Cotton
(@Cotton241189) reported
@bt_uk It is the freeview signal and its only started in the last couple of days and it isnt all the time, it comes and goes! Nothing new is happening in those times either
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Lord Frank Spencer #unmask #KBF #WakeUp 🙂
(@FrankSp82601647) reported
@bt_uk Not my problem, so jog on..
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Stephen Dunn
(@StephenDunn60) reported
@bt_uk I have raised a complaint and have now obtained the email address of your CEO. I await a call back and then based on that will email Mr Jansen.
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AnInstantNoodle
(@an_noodle) reported
Appalling service from @bt_uk spent half an hour trying to get through to their customer service to find out why suddenly my appointment for FTTP has been put back by two weeks.... Really regret not going to another provider at the moment #badservice
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MARK HARRIS
(@MARKHAR52433108) reported
@bt_uk I raised a complaint on 29 Nov, I have yet to hear back and according to my online account was supposed to have received a call back - no call back received. Please help