BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Wi-fi | |
| Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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gordso
(@gordso1) reported
ill say it again for @SkySports and @btsport never ever try and put allison anywhere near edersons levels @ManCity
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NigelSCB
(@nscboyd) reported
Ordered @bt_uk broadband deal on Thurs and have spent 3 hours on phone since cos the order has failed on system. Ended with them wanting ME TO RING THEM (with attendant wait) when order cancelled so I can reorder. Had to raise a complaint for them to ring me. Absolute madness.
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ZRevolutionYT💻
(@ZRevolutionYT) reported
@therealldb1 @bt_uk There is another broadband called utility wearhouse it’s garbage wifi and costs £2 something a month but better than bt.
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Haggisdave 🏴
(@haggisdave) reported
@TrevorMLambert @bt_uk Spot on, it's OK fibre is coming to the countryside in Herefordshire will swap in the future, neighbour has issues too. False promises
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Trevor Lambert #SaveTheBBC
(@TrevorMLambert) reported
@haggisdave @bt_uk They talk you into Halo and then tell you you need WiFi boosters for an extra tenner a month. Always trying to sell up on the promise it will fix issues. Shysters.
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lesley tweedy
(@lesleytweedy) reported
@bt_uk need help as getting no where on phone and engineer has been 3 times in past year and problem just getting worse, crackling phone that u can’t use and internet going off leaving 73yr old with no heat. Keep saying there’s no faults!!
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Kellie Yardley
(@kellieyardley) reported
@smichail89 @btbusinesscare No, 5mths without service, partly @OpenreachHelp fault as needed line to new property. But BT not cancelled old lines & charging crazy amount for mini hub as no other option. escalated to management but no one seems to be able to progress or resolve so we've cancelled.
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mandypurplevintage
(@purple13vintage) reported
@bt_uk "Here to help"!!!! One month now with no phone line and no internet after our Internet was diverted to a house down the road, unbelievable. Average 40 mins on hold every call to try and sort it, getting nowhere. HELP
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Gillian Ross
(@GillianRoss) reported
Bt_uk landline not working
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Trevor Lambert #SaveTheBBC
(@TrevorMLambert) reported
@bangolfsen @bt_uk BT always try to sell up on the promise it will fix their shoddy service.