BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (57%)
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E-mail (13%)
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Wi-fi (13%)
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Phone (10%)
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Total Blackout (5%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Hyde🏃🏻💚
(@nickmhyde) reported
Hi @bt_uk @OpenreachHelp how can an engineer come to my house, say a broadband issue is sorted and then leave. It’s NOT sorted!!!! It’s even worse!!! Please sort it!!!
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Chris Leather
(@ChrisLeather3) reported
@bt_uk Hi yes I've checked there are no Dates showing. Just says we are hoping to get to your area soon. It's OK I've had poor Internet for 2 yrs now so will be moving to Virgin in March when my contract is up. Thanks for your reply though
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Neon Genesis
(@NeonGenesis87) reported
@bt_uk I've lived in my area for over 1 year and never had any trouble with internet connection, but, the past few days have been really bad. I was wondering if anyone could look into this for me? It's making WFH really difficult. I'd appreciate any information on this, if possible.
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Daniel Reast
(@DanReast) reported
So @WeAreOpenreach told me they've no plans to install fibre for my flat. My @bt_uk internet is so incredibly slow. Worse than dial-up and impossible to work from home well. My flats were previously offices. Other buildings on my road have fibre. It has to be better than this?
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Tom Reeves
(@Tom_Reeves6) reported
@bt_uk my wifi isn’t working havin lots of trouble playin my games on my ps5 can I have some help fixing this ?
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Arron - Dragonic Fiend
(@DragonicFiend) reported
@bt_uk hi BT. Why are you blocking @PiCoreTeam on your WiFi? I've been using Pi for a while without issue but these last two weeks no one can use the service on your WiFi (or any UK for that matter). Why is this? I'd like to know why your restricting what I do with my data
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VFL Ronaldinho (bjhowe18)
(@Bradleyhowe18) reported
@btsport @englandcricket for **** sake. Head in your hands full of worry dragging it out again scraping a draw. Your ******* ****! Press and tv will praise England. Don’t know why. Your rubbish and biased.
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russ
(@chef_kcc) reported
@btsportcricket shame couldn't watch the recording of the live action - yet again recording cut off before the finish. Anyone else having this trouble with awful @bt_uk tv box?
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Matthew Bagatta AssocRICS
(@mvbagatta39) reported
@bt_uk is the phone line having issues in Beckenham Kent?
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Twist 🇮🇪
(@MrBelfast1986) reported
@bt_uk your customer services absolutely shocking. Haven't had internet at one of my properties for almost a month and everytime I make an appointment for an engineer you guys cancel it or else don't provide any notification. Not to mention your staff hanging up. Rubbish