BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 12/26/2025 01:50

December 26: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomWinchester Internet
United KingdomWinchester Wi-fi
United KingdomAndover Wi-fi
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomAndover Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • KatWinchester Kathleen 🇺🇦 (@KatWinchester) reported from Winchester, England

    Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(

  • MorganMarkF Mark M (@MorganMarkF) reported from Winchester, England

    @JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. :(

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlieStrads Char (@CharlieStrads) reported

    Also, **** michael Owen and **** Steven gerrard. No respect for Madrid before the game. Said it would be a walkover. Poor one sided commentary. **** them both @btsport

  • HannGrenade__ Hannah Stevenson (@HannGrenade__) reported

    @down_ida @btsport Is it Yeh?? Go on your real account and say this ****. Horrible little ****. You'll be found.

  • umer29589 UJ (@umer29589) reported

    Dear @btsport , @themichaelowen is literally the worst “pundit” on tv. Biased and bitter. Do better! #ChampionsLeagueFinal #LiverpoolVsRealMadrid

  • toonmole Moley (@toonmole) reported

    Liverpool fans travelled all that way, spent all that money to support their team, but before the players have even got their runners up medals, they've walked out of the stadium... absolutely shocking support for the players.#UCL @LFC #LIVRMD @BBCSport @btsportfootball #btsport

  • squi99el scott ogilvie (@squi99el) reported

    @btsport Your player sucks! Put my daughter to bed at halftime. Paused coverage. Came back. Saw all the timeline events including the winning goal before I could press play. Then couldn't resume the game. Had to start from the beginning and FF the whole way. #CLFINAL ruined 😭

  • Iifeofdaparty Iorenzo (@Iifeofdaparty) reported

    awful coverage show hazard @btsport

  • 1cornishblue Cornish Blue (@1cornishblue) reported

    Never understand why @btsport make Michael Owen stand in a hole when they have him on

  • Ross_Edmo Ross Edmo (@Ross_Edmo) reported

    @btsport will you please **** off @themichaelowen from being a pundit. He's absolutely shocking and brings nothing to the team whatsoever.

  • ROSSSTEELGAMING 🌈Ross A Steel 🇺🇦🏎️ (@ROSSSTEELGAMING) reported

    I give up my internet it's broke 6 times today like fix your internet @bt_uk unbreakable my ***

  • Robertneale5 Robert neale (@Robertneale5) reported

    @m46197009 @btsport Agree awful viewing sky sports literally a million times better