BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 03/24/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • HenryJ489 Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

  • fiddler_mike mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • martinborgars Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • ThePepperPotUK Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • oldestride oldestride_longestline (@oldestride) reported

    @ManUnitedZone_ @btsport Scholes is the biggest muppet in punditry. Calls Antony a one trick pony and a clown, yes does nothing but make excuses for the fraud Maguire. Zero respect for these ex players talking nonsense. They want the club to fail

  • wurfy Wurfy (@wurfy) reported

    @bt_uk I spend trying to contact BT as your support is dreadful

  • KaynickzO Barca’s first son❤️💙❤️ (@KaynickzO) reported

    @FaizMUFC @UtdPlug @btsport Neymar will never do that nonsense Anthony did

  • susanjane99 Susan Barnes (@susanjane99) reported

    @btbusiness @btbusinesscare Absolutely appalling service, call yourselves a communications company. Ordered package 9/22 still waiting & now told looking at 11/22 just for external works, no going live date in sight 😡😡😡

  • AnnabelBeeforth Annabel Beeforth (@AnnabelBeeforth) reported

    A week now in our village with no broadband at all @bt_uk. Thanks for responding to me via DM and being helpful. But a week? And no fix until AT LEAST 31st? This is crazy in 2022.

  • dwboutmyname5 dwboutmyname (@dwboutmyname5) reported

    @bt_uk our internet has been down for 2 days now, I've called and nothing has been done , can you please reply and help me sort this out , this customer service has been appalling

  • stuartyboy_70 Disco Stu (@stuartyboy_70) reported

    @bt_uk Hi Janet. Yes. Spent over two hours of my time on Wednesday night and filed a complaint about it. Staff very helpful but not heard anything since. I would have at least have expected a call or email regarding what was happening but nothing.

  • SteveMcKenna_ Steve McKenna (@SteveMcKenna_) reported

    @KieranMaguire They need an overhaul, service improvement and price reduction. It’s best part of £50 a month for @SkySports and @btsport It’s simply unaffordable for most of us. Copy Amazon and screen every game so fans have a choice. £10 a month each

  • Scott_manutd93 Scotty (@Scott_manutd93) reported

    @SWMUFC60 @ManUnitedZone_ @btsport I agree scholsey was a fantastic footballer but as a pundit hes ******* terrible.

  • I2Carter Ian Carter (@I2Carter) reported

    @bt_uk The issue I have is I was sold this service on the understanding that the router would be placed in the same location, yet to do this I would have to have black cable all around the outside of my house, when I spoke to customer service the wanted to charge me more for extra kit.