BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Phone (7%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Lewis Murphy
(@LMurphyy) reported
@bt_uk Just ordered, as previously had a failed install due to weak aerial signal. Are the freeview channels now over internet available to be recorded? Thanks
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NEIL
(@N_Raeside) reported
@bt_uk Hi, reported a broadband fault on Monday morning, and it’s now past the estimated fix date I was given. Any idea how long it’ll take to repair?
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FPL Jay
(@FPL_jayps) reported
6 days and still no internet. Bill paid on Sunday. Got covid so Me & mrs are WFH and the 3 kids can’t even get Netflix on. Rang numerous times and just fobbed off. @bt_uk are the worst internet providers in the UK. Get Virgin. It’s cheaper, faster and they have customer service🖕🏼
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FPL Jay
(@FPL_jayps) reported
@bt_uk no chance. Not sure how you can help tbf. If your competitors can turn internet back on in seconds why does it take you guys 5 days? It’s actually day 6 now so that 5 day rule doesn’t really apply.
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Kate Good
(@KateGood69) reported
@bt_uk We have a mini hub, the whole village wifi is down and people are being told 2 days to activate the mini hub, if they can even get through to speak to anyone.
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russy-1
(@russy_1) reported
@UKPowerNetworks well who'd have guessed... There's a problem near my home so you just rock up & turn off the power without telling anyone... Working from home. So lost work. @BTCare so no Internet so no calls what a way to run stuff #shambles #failure
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dljp
(@LFC_8_7) reported
@bt_uk why does your online chat ask for a landline number when I’m just a broadband only customer? You don’t call back and our internet has been dropping for over a week. Engineer said no fault but the day before “our internet dropped 52 times”.
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Soundwell Gas💥
(@steviebritts) reported
@bt_uk what a shambles...New customer....elderly parents no phone line as you cancelled my order without even contacting me.....staff poorly trained and fed me lies! Please respond and help me!
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St.John
(@stjohndubai) reported
@bt_uk typical BT say they are there to help then do nothing, just more empty words and no actions
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Carl
(@parkycd) reported
@bt_uk why am I being charged £9.99 to stay with you?? "We'd like you to stay with us as a loyal customer but we will charge you for the priviledge" How is that fair??