1. Home
  2. Companies
  3. BT (British Telecom)
  4. Andover, England
BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

Why is my BT (British Telecom) service not working?

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Andover, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester.

CityProblem TypeReport Time
Winchester E-mail 6 days ago
Winchester Internet 3 months ago
Andover Internet 3 months ago
Winchester Phone 3 months ago
Andover Internet 3 months ago
Bulford Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • ThePepperPotUK
    Judith 💙 (@ThePepperPotUK) reported from Winchester, England

    @BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice

  • fiddler_mike
    mikef (@fiddler_mike) reported from Kingsclere, England

    @bt_uk is there a problem with the BT email service at the moment? Cheers

  • ClareRo38563421
    Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • martinborgars
    Martin Borgars (@martinborgars) reported from Whitchurch, England

    @BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?

  • darkson71
    Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(

  • PrimulaBond
    Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • HenryJ489
    Henry Johnson (@HenryJ489) reported from Kingsclere, England

    @bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.

  • PrimulaBond
    Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • SirGuyGuisborne
    Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • darkson71
    Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

  • PrimulaBond
    Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kit_hawkins
    Kit Hawkins (@kit_hawkins) reported

    @creativesheepuk @btsport My credentials are the same for both. But if you're a BT customer with another BT product you'll still be able to login on the web, but maybe not in the sport app if you dn't have Sport enabled. If sport is provisioned you'll use same credentials

  • Rerodgers1
    Rachel Rodgers (@Rerodgers1) reported

    @bt_uk is this a joke? On Friday you finally fixed our internet then today we’re working from home quite happily and it goes off again? How can it be broken again already?!?!

  • AshaAmelia_
    Asha Amelia (@AshaAmelia_) reported

    @bt_uk Avoid BT's Fibre Optic Smart Hub2. Since June 2020 NO broadband.Been using my own data. Received BT Mini Hub in Oct (BT didnt even offer this in June) Every wk they disconnect it 4 non payment, even though they promised us all payments are paused until issue resolved.

  • kirkstir1
    Heath (@kirkstir1) reported

    @bt_uk why is the broadband always going out? There’s always issues here and especially through lockdown when we’ve been stuck at home and we can’t use the WiFi it’s very annoying. The neighbours using sky WiFi have been absolutely fine the entire time what is wrong with BT??

  • nxrdie
    Chris (@nxrdie) reported

    @bt_uk Did your internet services just go down across Northern Ireland?

  • CassieMPorter
    Make Money With Cassie (@CassieMPorter) reported

    @bt_uk why is my broadband going down at least 5 times a week? Absolutely ridiculous!

  • JurgensChamps
    AndyRobbo (@JurgensChamps) reported

    @bt_uk More to the point, do you think it maybe the box? I’ve told you the problems and you’ve not mentioned it could be the problem, just me, but what do I know, you’re the experts. Told it maybe aerial, but happens on Sport too (streaming). The whole BT service is shocking

  • edge_nina
    @nothingwelshstreets (@edge_nina) reported

    @bt_uk help! Have been cut off from call with sales team 45 mins on hold today and 1 and a half hours on hold yesterday with no progress - running out of patience can you please call me back.

  • Worldcu55617750
    HolisterJames (@Worldcu55617750) reported

    @StephenBaysted @bt_uk if you dont get yr minimum guaranted speed, then you can exist from their contract. if you do ring expect to be cut off times until you give up. BT does not have time to resolve any issues.

  • BigJohnrholmes
    John Holmes (@BigJohnrholmes) reported

    @tobyperkinsmp @btsport Klopp gone down rapidly in my estimation. As usual get your facts right mr Perkins