BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Wi-fi | |
| Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff Buckley
(@geoff_buckley) reported
@bt_uk You have sent me a mini-modem linked to the EE network. Your website says that I should keep this somewhere safe after my line is repaired in case it is needed in the future, but the package contained a returns bag. Do I keep it?
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Floweroscotland
(@sarannej) reported
@bt_uk I’m getting a ‘sorry, out opening hours are…’ and it’s 08.13. My hub is down and I’d like to speak to someone please.
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Charlie
(@CharlieRWalker) reported
@bt_uk No problem. Plusnet won't even let me check if there is any cancelled engineer Appointments to allow me to pull my appt forward from 3 weeks. I couldn't order earlier as didn't know when we would complete but now got 2 weeks of WFH with no Internet 😟
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Katherine Gough
(@robinsintheshed) reported
@bt_uk if anyone is about this bank holiday, are there problems in CF83 area?
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Tim Bentley
(@TheWestgateBear) reported
@bt_uk And now the signal has gone again as the tower has been taken down recently. I gather there is some controversy over where it is supposed to be erected. In the mean time I’m on 1 bar and having to use WiFi to make calls. Come on BT/EE
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rach22uk_TW
(@rach22uk) reported
@NOWHelpTeam @bt_uk Honestly the worst TV package I've ever had. Wasn't told on the phone we'd need an ariel in each room to get normal TV, so now i can literally only watch Now TV in my bedroom..only I cant because it keeps saying I'm streaming it downstairs still when I've turned the box off there
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Charlotte Greenhalgh
(@clgreenhalgh) reported
@bt_uk I cannot add my account to my profile. Please help!
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Jo vergette
(@JoVergette) reported
@bt_uk Internet down due to fault outside house can’t get an engineer until 2/9 - a shambles! ultrafast ultrareliable ultraconnected is a fairy tail Woeful customer service no apology. Said we’d take our £70 p/m elsewhere he offered to connect me to cancellations he didn’t give a damn
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georgiapearson_1
(@georgiapears0n1) reported
@bt_uk what a load of ****.... 6 months on your ****** wifi going up packages paying more for "150 fibre broadband" complain since day 1! Refusing to allow me to cancel as my WIRELESS wifi " needs to be used as wired"
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MajinWeeb
(@MajinWeeaboo) reported
@bt_uk **** u fix my internet