BT (British Telecom)

BT (British Telecom) Outage Report in Andover, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Andover come from postal codes SP10.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Andover, Hampshire, England 01/09/2026 06:35

January 09: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Andover, Winchester and Bulford.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Internet
United KingdomWinchester Phone
United KingdomAndover Internet
United KingdomBulford Internet
United KingdomWinchester Internet
United KingdomWinchester Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

  • ClareRo38563421 Clare Rogers (@ClareRo38563421) reported from Winchester, England

    @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk IT IS NOT WORKING SORT THIS OUT!!!!

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

  • PrimulaBond Primula Bond (@PrimulaBond) reported from Winchester, England

    @bt_uk Please help I cannot log on to my emails!!!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • apnelson1 annienelson (@apnelson1) reported

    @bt_uk why am I paying for an internet service that never works 😡😬

  • paulabainbridge Paula (@paulabainbridge) reported

    @bt_uk please help. Tried to purchase a BT broadband contract but I’m told the only speed I can get from BT 8-9Mbps!

  • Michael_Asimah Michael Asimah (@Michael_Asimah) reported

    @bt_uk I thought as much but as stated earlier, when I'm on the work WiFi, I don't have these problems. Only when I work from home.

  • Serok561 Sirius💫 (@Serok561) reported

    @btbusinesscare you guys are the worse when it comes supporting businesses!!! My broadband is not working and hence loss of business none of your employees are capable of helping! What a shame!!!

  • MerKittea ✨Kittea (Emma) | 🏳️‍🌈 #Pride #LoveIsLove ❤️💜💙 (@MerKittea) reported

    So I set up the @bt_uk Hub and do I have internet? Nope! Everything's plugged in.. I waited and I even tried restarting.. nothing. And of course my previous broadband cut off now I'm registered with BT. Currently using my laptop and a BT Wifi Hotspot, in a web chat to fix it 😓

  • darrentedeschi darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Love it! Just got a message off @bt_uk about now having to wait till July 29! 2 days b4 installation I received a message about today being delayed and now another message reads above...wait a month! Such bad communication!

  • sazwelsh Sarah Williams (@sazwelsh) reported

    Phone lines still not working in Minera , Wexham been off since the 4th May have reported to bt but not getting much help @bt_uk can you give us an update

  • markesimm Mark Simm (@markesimm) reported

    @atwav1928 The deal is for 18 matches inc all play-offs and British Final - same as BTSport (I believe) - the Deal should’ve been ‘weekly matches’ …trouble is then, too many ‘repeat’ matches!

  • Chitstar Mike chitty (@Chitstar) reported

    @bt_uk can you stop the annoying pop pap on customer service its not a good sales technique all i want to do is hang up

  • jim_the_gent Jim Robinson (@jim_the_gent) reported

    @bt_uk Hi, when will BT introduce two factor authentication on its email service?