BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Ward
(@winstano) reported
@bt_uk The latest update is that we'll know more "on Monday morning". Not only did they cut her line off, but they also redirected her number to a neighbour, who is now getting all of my Nana's calls and none of their own. I'm at my wit's end here, NOBODY wants to help.
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Ben Ward
(@winstano) reported
@bt_uk Please, @bt_uk, fix this. I've *TRIED* the phone lines, I've *TRIED* the website, I've *TRIED* engineers phone lines direct. Nobody wants to give a single solitary **** about this, and just bumps it down the road.
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𝔖𝔱𝔢𝔭𝔥𝔢𝔫 𝔍. 𝔍𝔞𝔠𝔮𝔲𝔢𝔰
(@Northlander74) reported
@bt_uk Not yet, I need to find the time to sit down and check over the upgrade offer first
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Windsor1926
(@windsor1926) reported
@bt_uk you are a disgrace offer me a service that gives me technical help and installation. I'm paying you for it but you can't give me an appointment for weeks. No WiFi. But you want my money. Utter disgrace. Ombudsman next.
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Andy H
(@AndyH1268) reported
@SkyUK I am fed up at the total lack of support for my faulty broadband, it is impossible to speak to a person. I have a recurring fault and left with no support what so ever, time to look at alternative providers @bt_uk maybe #poorcustomerservice #poorbroadband
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Chris Armstrong
(@christovskia) reported
So it's now Saturday 13th November, a full 10 days from my promised overnight distribution of a temporary solution for having no internet in my house. I pay for a TV subscription and unlimited broadband with @bt_uk, I am receiving nothing from them. How is this possible?
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Isobel Berman
(@isobelberman) reported
@bt_uk our internet was due to be set up on October 13th. Your engineers have come out 3 times, turning up unannounced - not great as a woman alone. No service STILL - only offered a more expensive package as a way out. Yet u continue to charge for a service you’re not providing.
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Ana C
(@Anabugling) reported
@bt_uk just joined your service this week and experiencing my first outage already and no engineers until Wednesday
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Capt Skunkbeard
(@Capt_Skunkbeard) reported
2of2 and rather than help with that, @bt_uk trying to sell me mobile deals I absolutely do not need! #customerservicefail
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#InNathanJonesWeTrust
(@SSE19DBD) reported
@England @HKane @bt_uk I don't support United?