BT (British Telecom) Outage Report in Andover, Hampshire, England
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The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Bell
(@markbelllondon) reported
@SureIOM @bt_uk David, still not working???
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Paul Clayton.
(@Claytoncast) reported
@bt_uk So on hold for 22 minutes to an 0800 number and no answer for 3rd day. Think I’ll just cancel the direct debit and chuck the router in the bin
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Martijn van der Voort
(@VoortMartijn) reported
@bt_uk It now does, so I will DM you to remove me from all door knocking, email popping marketing crap you might wish to unleash.
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Will o’fficial
(@WillO_1066) reported
@EE & @bt_uk NOT happy at all. absolutely TERRIBLE Service. zero out of 10. we were getting dropped calls with BT, so BT told us to switch to EE. Not telling us that in doing so we lose any advantages we had built up with BT, months of service, £5 discount on broadband, etc.
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Joanne Shooter
(@JoanneShooter1) reported
@bt_uk awful service. Been trying to become a customer a month now and you’ve put the engineer appointment back another month. Like you don’t want new customers. This is now going to leave me without broadband whilst working from home. Looks like I’ll be staying with @virginmedia
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Chris Lane
(@ChrisLa74965218) reported
@bt_uk possibly the worst broadband provider ever. Had service installed for one week and worked for 10% of the time. Now have no service at all but because I have logged a fault that's acceptable.
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Lesley
(@lesley219) reported
@bt_uk you’re doing it again! A promise of Carl ringing us between 3-5 today but guess what. It’s now down on your system that someone will ring us tomorrow. You really couldn’t organise the proverbial could you?
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Mark Bell
(@markbelllondon) reported
@SureIOM @bt_uk Does any @SureIOM monitor social media ? There is zero updates on your twitter feed….poor show
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Tristan Poturicic
(@Serbiantennis77) reported
from
Hawkesbury Upton, England
@KameekMusic @bt_uk I moved off mine earlier this year for similar reasons. Now paying the same for broadband/landline, plus 3 mobile lines that i was for broadband and landline with BT. Had been a customer for 20 years beforehand.
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Johannes Persson
(@burksLair) reported
@piercegrohosky @ManUnitedZone_ @btsport I swear I get nervous all the time. He is so incredibly slow and hesitant. Better for him to move on