BT (British Telecom) Outage Report in Andover, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Andover, Winchester and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Doug Thomson
(@dugthomson) reported
@SkyHelpTeam @bt_uk @OpenreachHelp our sky broadband has been down all day after a lightning strike this morning in Peterhead yet all your status pages state that there are no known issues in the area - any idea what's happening?
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sally smallwood
(@ssmallwood2) reported
@VodafoneGroup you're a nightmare to deal with/hours on the phone=no resolution. Top marks @TalkTalk @BT_uk
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Andrew Whyman
(@andrewwhyman) reported
@heyimdaf @bt_uk I asked them to put mine on the opposite side of the building to where it came in and it wasn't an issue.
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R a c h e l
(@rachelmassiexo) reported
@bt_uk my hub is flashing pink, tried restarting but no joy, can you help?
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Ed Tann
(@edtann) reported
@skytv @btsport customer services is shocking
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Bimble
(@annecoombs) reported
@bt_uk why on earth does it take until Saturday this week to reinstate our broadband service? We moved to sky for exactly reasons like this....always issues with BT broadband since living here (RG8), working from home, elderly relative who needs connection also.....unreal!
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Engel
(@Engel73819340) reported
@bt_uk Order: VOL013-575674270254 . Placed 7th of April !!!! Still unfilfilled. Shameful ! Do something to fix this. Enough of promises and missed dates!. This is gross incompetence.
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jeremy tubb
(@JtManjez) reported
@BTCare I am not happy with you closing my complaint today it's about time your staff started looking at messages i had more time to pay my bill yet you lot go ahead and cut me off as i am disabled i have a number of problems i don't need the stress you caused me today J.P.Tubb
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Lee Bulman
(@bully8337) reported
@bt_uk Slow and intermittent
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R a c h e l
(@rachelmassiexo) reported
@bt_uk It’s my internet that is the problem, we don’t use a landline phone