BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Wi-fi | |
| Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Todd Foreman 🏳️🌈🇪🇺🇺🇸
(@ToddDavidForem1) reported
@artpool40 @bt_uk Good so it’s down? I can’t get into mine either
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Vicky
(@Vicky_Water_) reported
Hey @bt_uk is there an issue with your email? I cannot log in - even tho user name & password are correct...
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Benjamin Bittern
(@benjaminbittern) reported
@bt_uk Having trouble with my nonrecordable YouView box. Can’t pick up the Ethernet connection from router even though everything else is working fine, I’ve hard reset both router & box as last resort, now cant use box at all as it refuses to accept there’s an Ethernet connection
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David Meurig Rees
(@ycymrocymraeg) reported
@bt_uk Unable to log in to my e-mail accounts. Keep getting, "something went wrong, please try again". What's the problem and how to rectify the problem?
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Clint Walker 🎣⚽️🚒
(@ClintHWalker) reported
@bt_uk ...and it's not just me reporting it is it? Problems your end...
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Dan Dan
(@obe1danobe) reported
@bt_uk hi. I can't log into my bt account or bt mail. It keeps saying my username or password is not correct. Triple checked and my details are correct. Is there an issue?
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Andrea Edmonds
(@retiredbrain) reported
@bt_uk dear BT I have been unable to open my email once again. Is this just my account, if so why? And if it’s everyone’s account how long will it be till BT have sorted out the problem?
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Darren Hulse
(@DazzHulsee) reported
@bt_uk Just stop letting customers down and lying
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Abi
(@TehBlackParade) reported
@btbusinesscare Can I do this even without all the account holder details? Boss isn’t available to do it and I don’t want to download WhatsApp if they won’t be able to help without his email etc. Thank you
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Jessica Fletcher 💙 #ZeroCovid
(@Melusinna) reported
@bt_uk trying to set up an order for a home move for end of May but seems impossible: hour long waits on the phone, get cut off, orders riddled with errors/problems which then have to be cancelled, now can't log into myBT. Can someone please contact me?