BT (British Telecom) Outage Report in Andover, Hampshire, England

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Andover, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (7%)

4. 

   Phone (6%)

5. 

   E-mail (6%)

6. 

   TV (1%)

Live Outage Map Near Andover, Hampshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.

City	Problem Type	Report Time
Winchester	Internet	one month ago
Andover	Internet	one month ago
Winchester	Phone	one month ago
Andover	Internet	one month ago
Bulford	Internet	one month ago
Winchester	Internet	one month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• Primula Bond (@PrimulaBond) reported 19 minutes ago from Winchester, England

  @bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister

• Clare Rogers (@ClareRo38563421) reported 25 minutes ago from Winchester, England

  @bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Neeta (@NeetaTailor) reported 20 seconds ago

  @bt_uk My broadband has been unstable and totally unusable for the last 2 days. I have waited over an hour for an ‘ADVISOR’. When should I expect some assistance??

• Mike Stead (@tweetymike) reported 47 seconds ago

  So an hour with a nice bloke, yes our line is ****’d. It’s mis-wired, and is 4500m long when it should be about 500. Apparently a ‘cease and reprovide’ would have done it, but for ‘legal reasons’ they can’t do that because we have some service. What an abject mess, @bt_uk.

• Jake Roche (@JHR17) reported 3 minutes ago

  @SamJohn4 @virginmedia @bt_uk Awful service - and even worse customer experience. Sorry you’ve had issues when simply trying to work to make the money to pay the very bill that Virgin will expect on time regardless of the lack of service 🤯

• Amie (@muzza_girl) reported 3 minutes ago

  @bt_uk Hi could you help please my internet has being playing up for the last 3 days and just now ita flashing purple.I have tried everything from your website and I need this as I work from home.I hope you can help?

• Rebecca Hampton (@BeccaH18) reported 4 minutes ago

  @bt_uk what is going on with BT TV? Told me to return, now I've lost pretty much every channel. And the signal is awful and so is the Internet!

• Colin Keenan (@ColinKeenan86) reported 5 minutes ago

  @btbusinesscare It's been 6 weeks so I don't believe there's anything more you can do to help

• Steph W (@StephW87) reported 7 minutes ago

  @bt_uk It was ordered yesterday around noon and the lady said it would arrive today but we have had no email or text from delivery service of any update on when. My father stayed in all day waiting for it.

• Steven Binnion (@srbuk) reported 10 minutes ago

  @bt_uk how many promised calls back and hour-long waits on hold will it take before my 78-year old Dad’s TV is reconnected after you mistakenly disconnected it? Need some intervention and support. Thanks.

• Paul Hickling (@bobby_owl) reported 11 minutes ago

  @bt_uk As I said, the service came back after about an hour - so I didn’t need to raise a fault this time. But it’s 3 times this has happened in 2 weeks.

• James (@jamclarkey) reported 12 minutes ago

  @Bonnikin @bt_uk @Bonnikin did you manage to solve this in the end after speaking to BT? Interested in what the solution was so I can add it to my list of notes I've created