BT (British Telecom) Outage Report in Andover, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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tommm
(@awildtom) reported
Hi @btsport why ******** won’t it let me activate my account to get my benefits through EE 😒😒😒
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Darren Rodriguez
(@pedrorod76) reported
@EE hi can you help? Just upgraded, is btsport not included still as I can’t get app to work properly?
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Joe Tomlin
(@JoeToml1n) reported
@bt_uk Hi Claire. Using the BT sport app on Samsung TV. The app is pretty poor. Lacks functionality and CONSTANTLY get the loading icon. Probs every 5-10 mins during a match. Connected via Ethernet, 300mbps BT FTTP so it’s not network. Other apps fine, so it’s just BT. Waste of money🙄
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Oliver
(@ollynj) reported
@Flattop1962 @btsport You say that but calling a player by their first name doesn’t make him impartial. Jamie carragher and Gary Neville are prime examples of impartial commentators and pundits and nobody has an issue. I think gone are the days of impartial pundits and commentators
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Jonathan Smith
(@jonflyingtiger) reported
@virginmedia @virginmedia have just put back my installation by another 4 weeks after originally delaying it by 3 weeks - no internet now for 10 days with 3 kids home schooling and 3 adults WFH. It’s appalling.. @bt_uk how quickly can you help us get broadband? 🙏🙏please!
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Neil Darby
(@neildarby70) reported
@rioferdy5 @GlennHoddle On @btsport talking absolute common sense, Soucek red card was a joke, why cant refs see what ex players and fans see, 22 views mean its not clear and obvious and refs are afraid to let us hear the garbage they are talking when discussing VAR!
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Gav Harris-Shaw
(@gavhshaw) reported
@bt_uk my hub is making a crackling sound and drops WiFi signal at least 4 times a day. Can you help?
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Beverley Dignan
(@LittleBev30) reported
@bt_uk hello, are there broadband issues in Whitchurch (hp22), my mum is having problems with her internet which covers her tv as well?
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Gwalch
(@MarkGwalchmai) reported
@btsport Do you look at the performance of the commentators? In the current game the number of inaccuracies and poor judgements is well into double figures. #TOTWBA
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Harriet Salmon
(@hjsthat) reported
@bt_uk The light on our hub is flashing purple which means the broadband is down but can’t call the customer service number as it says it’s not recognised, please help. We only got internet set up the other day