BT (British Telecom) Outage Report in Andover, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 21: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simone
(@simoonethomx) reported
@RyanSweeney2812 @bt_uk Did you have to write down your BT code for the PS5 or was clicking "use code" what took you through?
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IBBoard
(@IBBoard) reported
@bt_uk Initial report said by the 8th. Then there was an update saying there was a problem "in our area" that would be fixed by 2pm. And the router is back online now.
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Clare Smart
(@smart76_clare) reported
@bt_uk gutted as queued from 8am. Got a PS5 in basket and then the system asked us to login again and refused to recognise log in. Left us staring at product in basket. Where does brand loyalty get too?
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Nick
(@Nick242428) reported
@Bigkev1346 @bt_uk yer i got down to 1000ish in the que took me 2 hours on hold was all excited with my code ready to purchase and boom all gone lol
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Chris
(@shepardsdie) reported
@knight247 @bt_uk Bt have actually been the only ones to do things right my dude. Don't think it was even possible for bots to get through this. Captcha at the start of the the queue, unique codes for every customer, site didn't burn down. Best launch so far. Sorry you didn't get one mate.
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Matty McKnight
(@matty_mcknight) reported
@bt_uk actually managed to shock me this morning. I got through to one of your customer service reps called damon who actually knew what he was doing
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⚽️ FPL Toon Army ⚽️
(@FPL_ToonArmy) reported
@DJ_Digital_D @bt_uk Makes no ****** sense... say 1,000 consoles, issue 1,000 codes. It’s ****** basic, they’re thick **** ***** 😡
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Wayne Kerr
(@waynekerr69er) reported
@bt_uk can I pay monthly for the ps5 if I'm an existing customer
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Tomasz
(@TomaszTweets) reported
@bt_uk ... I had to cancel my existing order and request a new one. Your system is incapable of accepting a new order with current one pending, so I was told my current order would be cancelled and someone would call me the next day (yesterday) so that I can place a new order with you.
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Kris
(@Krissykins1) reported
@simoonethomx @RyanSweeney2812 @bt_uk Clicking use code took him through then you have to log in with your BT Store log in, not BT broadband login