BT (British Telecom) Outage Report in Andover, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
The latest reports from users having issues in Andover come from postal codes SP10.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (15%)
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Phone (8%)
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Total Blackout (6%)
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E-mail (6%)
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TV (2%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Andover, Winchester and Stockbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Phone | |
| Winchester |
Total Blackout | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Winchester |
||
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Harnett
(@patrickharnett5) reported
@bt_uk hi there our Internet is very slow today is it because of the thunder in the air
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Richard Houghton
(@houghtoncharity) reported
@btbusinesscare so I upgraded my business broadband today. New service starts 25th May earliest. So what do you do CUT ME OFF today. Please contact me and reconnect me. Morons.
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sally roberts
(@sallyroberts70) reported
I need a decent internet provider, @bt_uk are rubbish, refuse to fix our broadband issues that have been ongoing! Recommendations please.
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Chris’s Reviews & Unboxings
(@C__Start) reported
@bt_uk One thing I would like to know is where do I get the correct antenna for the #BTHybridConnect as the signal isn’t great where I live. I know loads are on @AmazonUK or @eBay_UK but I would like to know the best for the #BTHybridConnect
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Marshed potato 🥔
(@Harshmarsh88) reported
@bt_uk It says no issues in this area but a neighbour heard them say oh I just went through a wire is there anything we can do? We’ve tried resetting and we rang earlier they said they’d be here by Monday is there anything we can do till then?
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Charles R Bauman
(@CharlesRBauman1) reported
@btsport any idea why the app on PS5 is not working. Tried restarting the PS5. And restarted the internet. Also all other streaming apps are working.
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Sarah
(@SarahGarth) reported
@bt_uk I was getting assistance from you via DM as my email account cannot be accessed. The person assisting had disappeared, please help as a I need access to my email URGENTLY!
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Richard M.
(@MAT70X) reported
@btbusinesscare I like the way you don't fix things, ask for feedback and have the cheek to use a paid for text service - quality #CustomerService
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Josh
(@osh200) reported
@bt_uk I've done all that, the issue is on your end I believe, it's a problem with the BT Ultimate stream, I have found that I'm able to watch it if I scroll down and select the standard BT sport 2 channel
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Katie Boyle
(@KatieBo01709799) reported
@bt_uk absolutely disgusted with you! My mother in law was waiting over 3 weeks to be installed then pushed back to 10.05 the today told 26.05 but no one contacted to say so; all via email ! Disgusting service and now cancelled with yourselves!!!