BT (British Telecom) Outage Report in Andover, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (7%)
-
Total Blackout (6%)
-
Phone (4%)
-
TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Wi-fi | |
| Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
-
Kathleen 🇺🇦
(@KatWinchester) reported
from
Winchester, England
Really worried, my mother moved more than two weeks ago, was told there’s no priority or way to escalate her need to have a phone line. Was told today her number would be transferred, it hasn’t happened! What do I do?! @tallktalk phone acc / @bt_uk engineer HELP
-
mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
-
Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
-
Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
-
Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
-
Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
-
Mark M
(@MorganMarkF) reported
from
Winchester, England
@JohnLewisRetail @bt_uk get your acts together. Disabled brothers broadband and phone ordered fir 20th Oct to go live, today 9th Nov still not working. 21st Central and your service is rubbish.
-
Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
-
Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
-
Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
-
Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
-
Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Burnside
(@Burnside_5) reported
@bt_uk So you are sticking with your frankly criminal CPI + 3.9% then despite all the calls, including from the government, to re-think this? All while your service gets worse year on year. Well this is 1 customer who will be moving elsewhere when my contract ends
-
@teltheyid75 enic out
(@terry132875328) reported
@btsport have to say your national league highlights package is treated awfully advertised tonight for 9.45 and it’s ufc this is almost every time you advertise national league it’s never aired at right time or of at all very poor showing from yourselves.
-
Lucy
(@lucyevelyyn) reported
@bt_uk Hi, we have no WiFi because the engineer due to install it is delayed til 31st, EE dongle is useless, we were told about a local BT connection we could use but we never got sent the login details, could you dm me?
-
Steve Robinson
(@steverobinson99) reported
poor @btsport chose to show a couple of mid-table teams play out a goalless draw today - at least @SkySportsPL have a big game tomorrow
-
Andy G
(@inspirechild) reported
I spoke to an engineer in my street who said it is easy to connect - sending barcode and linking to a number. 30 second job. He couldn’t help without the number @BTGroup @bt_uk
-
Allen_lovemymind
(@EpsomMental) reported
from
Croydon, England
I dont think me my landlord or letting agent are at fault & have to say totally peed off that @bt_uk think it's acceptable to leave a customer with out broadband for 253 days. Perhaps I am just stupid thinking that's unacceptable and very poor customer service #btcustomerservice
-
Stuart Ross
(@gingerrossy) reported
@XboxSupport Context: I've applied a 12-month Game Pass Ultimate code from @bt_uk after signing up to a new fibre broadband service with them. It appears this code has overwritten previously purchased/remaining subscription-time rather than stacking. Can you take a look?
-
Better world needed
(@JSS2701) reported
@TheVillaTalk_ @btsport He's gonna do it isn't he - he's gonna get the Everton job and take them down.
-
Terry Burgess
(@notjustdad) reported
@btsport poor today: live stream through Apple TV app failed during half-time break; wouldn’t Airplay the game from phone either… would let me do it with rugby! Why @btsport? Was there a tech issue?
-
pulpeti
(@pulpeti4) reported
@btbusinesscare I bet you’ve got some support for direct debits. Shame there isn’t any for solving outages.