BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (7%)
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E-mail (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester, Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Winchester |
Internet | |
| Andover |
Internet | |
| Winchester |
Phone | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Winchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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St.John
(@stjohndubai) reported
@bt_uk lying, cheating company. When a loved one dies they won't help, make up procedure and rip you off leaving an 84 year old widow with no services unless they pay huge fees. Absolutely disgusting in every way
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FPL Jay
(@FPL_jayps) reported
6 days and still no internet. Bill paid on Sunday. Got covid so Me & mrs are WFH and the 3 kids can’t even get Netflix on. Rang numerous times and just fobbed off. @bt_uk are the worst internet providers in the UK. Get Virgin. It’s cheaper, faster and they have customer service🖕🏼
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St.John
(@stjohndubai) reported
@btbusinesscare Will you just lie like the rest? It's residential and I am now helping my 84 year old widowed mother out because of awful BT service. I am furious at how you have treated her
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kaye moors
(@kayemoors) reported
@neil_albiston @bt_uk Think the timing of the strikes and the problems we’ve had seem to have coincided. Would not have had a clue if they had any strikes in the previous 37 years.
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Kiddo LFC
(@kiddo326) reported
@themichaelowen @ChampionsLeague @btsport Do you think we might get an acknowledgement from BT about their live poor reporting about the events unfolding outside the ground last year 🤔
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pete goode
(@petergoode1976) reported
@manutd hey lads @btsport 1 right now. Oh wait.....never mind
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chip cobb
(@chipcobb) reported
@bt_uk Broadband and landline both suddenly go down. Customer support finishes at 21:00 and service checker says no faults in the area.
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Dame Luna
(@MoonCow77) reported
@teabreak71 @bt_uk It's been nearly 24 hours now that it's been down, how long does it take!? You'll be quick enough to take the extortionate amount of money out of my bank quick enough though won't you.
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NEIL
(@N_Raeside) reported
@bt_uk Hi, reported a broadband fault on Monday morning, and it’s now past the estimated fix date I was given. Any idea how long it’ll take to repair?
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Abby Etchells
(@moominbuhay) reported
@bt_uk can you please let me know how to proceed? I have a phone line with you through sky. I have had no internet since 6.30. Contacted sky and no issue their end. They’ve said it must be a bt outage but I can’t find any information anywhere. I need the internet for work asap.