BT (British Telecom) Outage Report in Andover, Hampshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Andover, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Andover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (6%)
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TV (1%)
Live Outage Map Near Andover, Hampshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Winchester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Andover, England
Latest outage, problems and issue reports in Andover and nearby locations:
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk @BTGroup will you please track down and stop these nuisance calls about my internet which are now becoming really sinister
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Clare Rogers
(@ClareRo38563421) reported
from
Winchester, England
@bt_uk terrible customer service as usual. Can’t get through on phone . Been trying for 40 mins. What is the matter with emails
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Martin Borgars
(@martinborgars) reported
from
Whitchurch, England
@BTCare You really need to sort out your customer service support phone lines. Is having to wait 27 minutes to get a response really acceptable?
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Henry Johnson
(@HenryJ489) reported
from
Kingsclere, England
@bt_uk Yes the password finally came in the post after several phone calls and hours on hold. Thanks for getting back to me, but the process can’t be good if it takes months to reply and it takes a moody complaint through twitter to get a response.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk IT IS NOT WORKING SORT THIS OUT!!!!
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mikef
(@fiddler_mike) reported
from
Kingsclere, England
@bt_uk is there a problem with the BT email service at the moment? Cheers
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Judith 💙
(@ThePepperPotUK) reported
from
Winchester, England
@BTCare VERY disappointed that as an existing customer of yours I can not take advantage of @discounts_mod BT offers you have. This stipulation does not appear to be listed on the T’s & C’s. #Veteran #badservice
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Primula Bond
(@PrimulaBond) reported
from
Winchester, England
@bt_uk Please help I cannot log on to my emails!!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kruno 🇬🇧
(@HdKruno) reported
@bt_uk You can say all this you changebthe dates to 7 days later add charges lower people Internet to a **** service so you can make more money we pay 40 for 20mb upload meant be 40 on top that you swap people channels to a shitter service then offer channels to be changed ourself💩
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Alex
(@VOD88056105) reported
@bt_uk When are you putting out a firmware fix for your SmartHub2. I have already had to replace my hub once this year, and it needs a restart everyday as most devices lose connectivity. Channels are clashing!
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Ali
(@callyoubetty) reported
@bt_uk Hi, do you have a customer service Twitter? My BT Call Blocker phone is putting people on my VIP List straight through to voicemail instead of ringing and it's driving me bonkers.
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Samwise Grimgee
(@jonnygforce) reported
@bt_uk hi if we’re under contract till Dec 2022 are we able to tweak our service and extras? Thanks
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Darren Richards Art
(@DarrenRichArt) reported
@RobPalmer80 @bt_uk I had exactly that problem but we have the BT mesh dish extender things. I plugged the Q and mini Q box into a dish each with Ethernet cable and it’s stopped happening. Without it it had started to happen once a week at least.
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snowwhite
(@At7dwarfs) reported
@bt_uk Can’t even make a phone call where I live / poor service
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Kruno 🇬🇧
(@HdKruno) reported
@bt_uk Terrible service they change your channel every week to a terrible one makes you lag very slow! Don't Recommend! Over charge and change pay dates aswell to increase chargers 🗑
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Mark's Tweets
(@tweets_marks) reported
@bt_uk As there seems nothing but complaints to what is an advertisement of a new service, I'm going to throw in my penny's worth and say my connection is just fine and supports everything in my household. If you've an issue call the support centre!
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MBA Associates
(@MBAAssociates) reported
@btbusinesscare 2nd router needs to be returned, 15 mins to arrange this online with your customer services. Considering your business is communication you ar y very good either communicating between depts and your subcontractors or indeed your customers. 🤔
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Kathy Roach Price 🕷
(@kat_hy1) reported
@bt_uk Holding people over a barrel, pay more or receive no assistance when your internet goes down