BT (British Telecom)

BT (British Telecom) Outage Report in Collingbourne Kingston, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Collingbourne Kingston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Collingbourne Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Collingbourne Kingston, Wiltshire, England 04/23/2025 10:05

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (15%)

    E-mail (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Collingbourne Kingston, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Marlborough and Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomMarlborough Total Blackout
United KingdomMarlborough Internet
United KingdomAndover E-mail
United KingdomAndover Phone
United KingdomAndover E-mail
United KingdomMarlborough E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Collingbourne Kingston, England

Latest outage, problems and issue reports in Collingbourne Kingston and nearby locations:

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. :(

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ronanof Ronan O 🖖 (@ronanof) reported

    @bt_uk "not good" @bt_uk you have a flare for understatements. How about your Connections Team call us and fix the issue they created, with the priority it deserves. You have restricted my movements for "visits" which didn't happen and now I can't work.

  • M_J_K_ MK comments (@M_J_K_) reported

    @bt_uk Frustrating conversation with your "chat". I'm out of contract for broadband Dec. After various silly prices I reiterated I have price promise that I won't pay more than new customer and reply was "those offers are new customers only". Help...someone sensible needed please

  • workspaceman Mark Haynes (@workspaceman) reported

    @bt_uk Not acceptable. Get a manager to call me. It's a really simple task. You have know idea how utterly miffed we are with your rubbish service. Last chance.

  • PT732 PT 73 (@PT732) reported

    @btsport need some help with the app!! Can’t log in

  • JDalesenior JasonSpurs (@JDalesenior) reported

    HELP!! Everywhere I check it says Spurs are in BTSport 2 but I go on BTSport and nothing there!! What channel are we on? #COYS

  • tedxwilliams999 Ted Williams (@tedxwilliams999) reported

    @bt_uk really disappointed by the way my 86 year old vulnerable parents have been treated. They phoned up to cancel and it was not made clear to them about the huge cancellation fee. They have been hit with £250 and it’s come as a big shock.

  • davidsilkstone David Silkstone (@davidsilkstone) reported

    Maybe because you’re now part of @bt_uk what with their “legendary” customer service @EE are falling into the mediocre trap?

  • ItsStxrmyy Stxrmyy (@ItsStxrmyy) reported

    @ItsBennjy @bt_uk Mate @SkyUK is **** aswell take 5 working days to do a download and always cuts out and lags its awful internet

  • Ricks05114488 Ricks (@Ricks05114488) reported

    Hi @bt_uk how much will it cost me to terminate my contract??? . Can i dm you

  • Aaron_lfc28 Aaron Wilkinson (@Aaron_lfc28) reported

    @du_ismagilov @EE @btsport Any of you guys get this sorted , same issue since Saturday, tech team are useless, states I need to upgrade my subscription, which I have, highly frustrating.