BT (British Telecom) Outage Report in Collingbourne Kingston, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Collingbourne Kingston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Collingbourne Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (7%)
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Phone (6%)
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E-mail (6%)
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TV (1%)
Live Outage Map Near Collingbourne Kingston, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Andover and Bulford.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Internet | |
| Andover |
Internet | |
| Bulford |
Internet | |
| Marlborough |
Internet | |
| Andover |
Wi-fi | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Collingbourne Kingston, England
Latest outage, problems and issue reports in Collingbourne Kingston and nearby locations:
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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Dmitri Old
(@DmitriusOld) reported
from
Over Wallop, England
@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Ian Pearson
(@ToonManic) reported
from
Amesbury, England
@bt_uk should bring back @BTCare. They used to reply and would deal with any issues.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Laron Sequeira
(@laron82) reported
@bt_uk No connectivity and been in contact with your faults team twice over the past 2 days and still no resolution. Been told an engineer will take two weeks. Chat assistant has now said engineer will be with us in 48 hours but since I have been fobbed off twice already. Please help
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Gulseren
(@Gulsere10222143) reported
@bt_uk So is this is from now on I can't even talk to someone from costumer service the phone gets shut down every time. Telling me to sort my issue out through a text! That's not okay!
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Dan Westwell 🇬🇧
(@DanWestwell) reported
Anyone else having issues watching @btsport? I've just tried to watch the National League Highlights and it wants me to upgrade by pressing the red button but I've had it for years. When I go on the red button it wants me to cancel it with my provider & go with Sky Sports!?
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Dream stans kys
(@luminumsfarts) reported
@bt_uk girl did I look like I was speaking to ur goofy ahh, just tell the company u work at to get there **** together xx
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Mr Jones
(@MrNoCorruption) reported
@bt_uk Hi Claire, Lesley, Paddy, no compensation has been applied to my account and I have been charged for each day that I had no phone or broadband. Do I need to cancel the direct debit for BT to resolve?
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myfanwy evans
(@elljova) reported
@samskeates @bt_uk Awful aren’t they 😡
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Karl Downes
(@anonywelshguy) reported
@bt_uk Was assured by @bt someone from Openreach would contact me today, it didn't happen AGAIN. Told I was the highest priority, yeah right. This needs a solution, apathy isn't it. Let down for the umpteenth time.
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Sumit Srivastava
(@sumitsrivastava) reported
@OpenreachHelp Today was the scheduled resolution date, but no one turned up from Openreach. @bt_uk what's the reference number?
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Gareth Jones 🏴
(@JonesiOnTwittah) reported
@Ofcom Thank you, I've done what I can do up to this date. It's not just the fault, it's the constant lies from @bt_uk, lies about fix dates, lies about phoning me to update me.
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shane
(@pinder_shane) reported
@bt_uk why you holding customers to ransom with these early termination fees? Its not fair! We got your 11Mb service as it was the only one available where we moved to. 7 weeks later @toobbroadband entered the market offering 900Mb for less. £200+ is too much BT! @Ofcom thoughts?