BT (British Telecom) Outage Report in Collingbourne Kingston, Wiltshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Collingbourne Kingston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Collingbourne Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Collingbourne Kingston, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Marlborough and Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Marlborough |
Internet | |
| Andover |
Wi-fi | |
| Andover |
Internet | |
| Andover |
Internet | |
| Andover |
Internet | |
| Amesbury |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Collingbourne Kingston, England
Latest outage, problems and issue reports in Collingbourne Kingston and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Chittenden
(@emchi) reported
Poetic my @bt_uk broadband going down 8 times in the last 2 hours and the troubleshooting says to text a number... only the number they give doesn't ******* work. **** . show
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Tom cj
(@Tomcj) reported
@bt_uk can you help me please BT 🙏. You have made three separate appointments to try and get full fibre working. And each one your engineer has not shown up. Do you think that is a good way to treat customers?
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Darren
(@dazzymans) reported
@bt_uk been told this is untrue today. nobody at bt get story right with each other thanks for blackballing me and refusung support when vulnerable adult with panic alsrms etc relying on net stable. i look forward to the ombudsan as logged it yesterday and more today. section 7 pls data
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Dr Roger Henderson
(@rogerthedoctor) reported
Dear @bt_uk - why don't you offer a call back option instead of keeping a customer holding on for half an hour with no reply? (Shouldn't be too hard for a phone company to do..)
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🐝 ᐰnjalí J 🐝
(@anjalijeter) reported
@bt_uk Hi. I recently re-contracted my broadband and was supposed to receive a new Hub as part of that. My new service started last week but I've yet to receive the new Hub and there's no tracking info for it on the 'track order' page?... [1/?]
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Darren
(@dazzymans) reported
@LouiseJ68098483 @bt_uk @BT_Sport im scared im going to be attacked or die because my lifeline button wont work so at wits end terrified and scared. how can a company this big treat disabled people like this and not fix faults diagnosed and blame me because i dare chose to go to cheaper disabled one and i lie
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Darren
(@dazzymans) reported
@bt_uk @GemmaCarter23 why u still premoting this company 2yrs later and praying on the vulnerable cold calling when areas ban this?this and refusing to fix my line so disability aids not working or police panic line.what if my abuser attacks me or i have another heart attack these device wont work!
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Gareth Turner
(@GarethTurner1) reported
@btsport been charged twice for your service yesterday. How do I sort a refund?
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Jo Crosby
(@JoCrosbyPR) reported
@bt_uk DM sent! Help would be appreciated. After another hour on the phone, apparently @OpenreachHelp have claimed they are ‘on site’ - but they still haven’t arrived! Another false update after they previously claimed it was repaired and closed the case!
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Cyclist_With_Attitude (It/trouble/******/mad)
(@CyclistAttitude) reported
@bt_uk, why is it, that when I live 100 meters away from an exchange, you are unable to provide a 21st-century broadband solution in North London?