BT (British Telecom) Outage Report in Collingbourne Kingston, Wiltshire, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Collingbourne Kingston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Collingbourne Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (62%)
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Wi-fi (16%)
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Phone (9%)
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Total Blackout (6%)
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E-mail (5%)
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TV (2%)
Live Outage Map Near Collingbourne Kingston, Wiltshire, England
The most recent BT (British Telecom) outage reports came from the following cities: Marlborough and Andover.
City | Problem Type | Report Time |
---|---|---|
Marlborough | Wi-fi | |
Andover | Internet | |
Andover | Phone | |
Andover | Internet | |
Andover | Phone | |
Andover |
Community Discussion
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BT (British Telecom) Issues Reports Near Collingbourne Kingston, England
Latest outage, problems and issue reports in Collingbourne Kingston and nearby locations:
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Sir Guy of Guisborne - Carry On Number One
(@SirGuyGuisborne) reported
from
Collingbourne Kingston, England
@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk Nope, same issue. :(
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
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Simon Ashe
(@darkson71) reported
from
Andover, England
@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Giles Shaxted
(@gilesshaxted) reported
from
Avebury, England
Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Waumsley
(@FinaWina) reported
@OpenreachHelp @bt_uk @OpenreachHelp guys I’ve messaged as asked and still no answers, this has been going on for months and still our business has no broadband. PLEASE HELP AND SORT THIS OUT
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StephenSpeirs
(@StephenSatCisco) reported
@bt_uk Kind of concerning that it arrives the *same* day as I am about get a new service activated by BT. Has your subscriber database been hacked?! Main thing is to ignore & delete the scam email of course.
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Hugh Mulcahey
(@HughMulcahey) reported
@bt_uk Installed new hub yesterday. It partially worked then now not at all. BT Home Tech due this evening to set up Halo. No point if there is no broadband. Still awaiting call from Advisor. Alway trying to shift the blame to consumer. Can never explain why internet doesn’t work.
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beanvintage
(@beanvintageuk) reported
@bt_uk @MoneyTelegraph Hi I've been waiting for a reward card (which was issued due to an awful customer experience when attempting to join BT) since 25th June. Despite contacting BT and Purecard numerous times, both parties are claiming to have no details.
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Andy Brown
(@andyb7274) reported
from
Bedlington, England
@MarkMowbrayNE @redvanman12 @bt_uk Its what they're told to do (been there, done it) or were at the time. Probably changed now, but blame process not the poor agent on crap money 🙃
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Sam Smith
(@anghara13) reported
@bt_uk I'm not sure what help you can be. The account was closed, but my credit score app shows it as still open. I'm nog cominv back, get over it, oh wait, "we can't do that".....
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david
(@redvanman12) reported
@MarkMowbrayNE @bt_uk I had an engineer booked for today between 0800 and 1300hrs. Texted them half 11. No one coming no record of booking. Coming tomorrow after 1 lol bloody useless they've been 3 times this year saying it's fixed but give it 19 days and it's **** again.
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Jo Waumsley
(@FinaWina) reported
@OpenreachHelp @bt_uk @OpenreachHelp guys I’ve messaged as asked and still no answers, this has been going on for months and still our business has no broadband. PLEASE HELP AND SORT THIS OUT
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Mark Mowbray
(@MarkMowbrayNE) reported
@sherbsvilletv @andyb7274 @bt_uk Sis you manage to get your fibre 900 working? 11 days I've had mine and its still not working, absolutely terrible customer service from BT who tell you what you want to hear then do nothing they have promised. Tonight our fibre 900 has been so slow we couldn't watch Netflix
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تفاح pie🍏🍎🥧
(@_misscustard) reported
@andypeepo @TheLionsDen_NJ @bt_uk Yes mine is down