BT (British Telecom)

BT (British Telecom) Outage Report in Collingbourne Kingston, Wiltshire, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Collingbourne Kingston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Collingbourne Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Collingbourne Kingston, Wiltshire, England 04/01/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. E-mail (14%)

    E-mail (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (7%)

    Phone (7%)

  5. Total Blackout (6%)

    Total Blackout (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Collingbourne Kingston, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Marlborough and Andover.

Loading map, please wait...
City Problem Type Report Time
United KingdomMarlborough Total Blackout
United KingdomMarlborough Internet
United KingdomAndover E-mail
United KingdomAndover Phone
United KingdomAndover E-mail
United KingdomMarlborough E-mail

Community Discussion

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BT (British Telecom) Issues Reports Near Collingbourne Kingston, England

Latest outage, problems and issue reports in Collingbourne Kingston and nearby locations:

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. :(

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Bambography Chris Bamber (@Bambography) reported

    @bt_uk Are there any known problems in the Basingstoke area? My broadband had been dropping out regularly for the last few days! It’s starting to get rather frustrating!!

  • SkeltonTony Tony skelton (@SkeltonTony) reported

    @bt_uk Don’t think you have the point . There are a lot of BT customers that have same problem in Torpoint area . The broadband keeps dropping out & is impossible to use BtTv . There was no issues until an outage occurred in area Wednesday . It would appear fault has not been fixed.

  • marieash69 Marie Ash 🌈💙NHS (@marieash69) reported

    @bt_uk How can I find out how much it would cost me to terminate my broadband?

  • jyotichohan77 Jyoti Chohan (@jyotichohan77) reported

    @bt_uk I have been trying to email you back after a complaint since 5/1/22. I was told by the complaint handler to contact her in regards to renewal of my contract and I have had no response. I now have been on the phone trying to get hold of BT for the last 20 mins, just unacceptable

  • rogeroflocksley Roger of Locksley (@rogeroflocksley) reported

    @bt_uk ever since our land line was moved from a copper wire connection to a wifi/fibre broadband connection, it hasn't worked called your fault-finding people (on my non-BT mobile), but a very thorough investigation showed all green lights on their screens it doesn't work

  • ABalharry62 AlisonB (@ABalharry62) reported

    Capitalism 😡, aye you phone customer service @bt_uk for support with your new landline which is NOT working and yes I've a fully charged BT handset, they text you eh then I've to await them getting in touch AND I've paid them cash already. Shocking.

  • KeithBr89743464 Keith Brown (@KeithBr89743464) reported

    @bt_uk hey, could you help me please. I’ve had a bill, and there’s something on it that I was told wouldn’t be, and would like to talk to you about it.

  • rsopher r (@rsopher) reported

    @bt_uk sw1x 8bd london internet down in several homes. Please fix.

  • SalsRobbo Sally Robinson (@SalsRobbo) reported

    @bt_uk Is the MyBT app down at the moment? I've installed it on 2 different devices and after entering login details it's coming up with an error saying to retry

  • lukeyboy290 Luke Allsop (@lukeyboy290) reported

    @SkyUK @bt_uk it’s been over a week since my internet went down, can you please fix this asap! Your poor communication meant my previous provider cut me off too soon and now I’m not getting any updates to when the work will be complete! #poorcustomerservice #Help