BT (British Telecom)

BT (British Telecom) Outage Report in Collingbourne Kingston, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Collingbourne Kingston, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Collingbourne Kingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Collingbourne Kingston, Wiltshire, England 02/23/2025 10:15

February 23: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (12%)

    E-mail (12%)

  4. Phone (9%)

    Phone (9%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Collingbourne Kingston, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Andover and Marlborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomAndover Phone
United KingdomAndover E-mail
United KingdomMarlborough E-mail
United KingdomAndover Internet
United KingdomAndover Internet
United KingdomMarlborough Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Collingbourne Kingston, England

Latest outage, problems and issue reports in Collingbourne Kingston and nearby locations:

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    That was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. :(

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from Over Wallop, England

    @Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?

  • ToonManic Ian Pearson (@ToonManic) reported from Amesbury, England

    @bt_uk should bring back @BTCare. They used to reply and would deal with any issues.

  • darkson71 Simon Ashe (@darkson71) reported from Andover, England

    @bt_uk is the app and website down? Unable to log in, even when I change my password.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • quigdes Kevin Quigley (@quigdes) reported

    Today I have endured dealing with the corporate world of @bt_uk attempting to resolve an issue. It strikes me that (as a designer) the highest paid people are often working in so called UX or UI. So was my "expereince" actually designed? If so that group should be sacked.

  • helennews30 Helen Newstead (@helennews30) reported

    @bt_uk Still no landline. No more correspondence on escalated complaint absolutely not good enough

  • kingsway79 Andrew (@kingsway79) reported

    @RejectedBook @TheBarmyArmy @btsport Hope you’re ok now. Even with the possible inclusion of Broad and Anderson, I still think we’re not good enough. Our batting will let us down.

  • mrgarethbrooks gareth brooks. (@mrgarethbrooks) reported

    @NEEZU5 @bt_uk They’ve been the worst. Ordered on Sept 27th and here we still are. Anyway, enjoy the internet 😎

  • oggie_25 James Hogg (@oggie_25) reported

    @btsport I can’t keep watching football on mute.. Mcmanaman’s commentary is ******* terrible, talks complete ****

  • Stevo_j Stevo (@Stevo_j) reported

    "How bad is the broadcast sound at Palace v Southampton on @btsport?" "I put Brighton v Wolves on." "Any good?" "So bad I'm watching Arsenal instead."

  • gustojunk Gustavo Fontana (@gustojunk) reported

    @quigdes @bt_uk @bancosantander Absolutely. You can see there’s a pretty front end build by interns/junior staff that flies together a bunch of legacy crap that doesn’t work. Problem is that obviously no one is paying enough money to have top talent, or enough attention to even care.

  • alexsuprtramp G (@alexsuprtramp) reported

    @MR_RO_BO_T @bt_uk Replies of we’re working on it and we’ve no idea why it’s happening is completely wrong for 12 months…at what point are they just stealing money from people? Hire some staff who understand what they are doing, every other streaming service has theirs working…..

  • Jayne2904 Jayne Leckie (@Jayne2904) reported

    @bt_uk we are having problems with our SkyQ box apparently this is a BY WiFi issue. Any news on when it will be resolved? Unable to download any programmes for nearly a week

  • emsycara always awkward (@emsycara) reported

    @jamiecarragher9 should shut his stupid mouth #westham #coyi #btsport