BT (British Telecom) outages and service status in Collingbourne Kingston, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Collingbourne Kingston, including 0 direct reports.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Collingbourne Kingston, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Collingbourne Kingston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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BT (British Telecom) Issues Reports Near Collingbourne Kingston, England
Latest outage, problems and issue reports in Collingbourne Kingston and nearby locations:
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Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England@matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk Nope, same issue. Phone only, tablet not mobile connected. (Should have said, both Android.)
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Ian Pearson (@ToonManic) reported from Amesbury, England@bt_uk should bring back @BTCare. They used to reply and would deal with any issues.
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Dmitri Old (@DmitriusOld) reported from Over Wallop, England@Matt_Burleigh @BTCare BT doing it on the cheap? Like their IT system and customer service?
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Giles Shaxted (@gilesshaxted) reported from Avebury, EnglandAppointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.
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Dmitri Old (@DmitriusOld) reported from Over Wallop, EnglandThat was the first England test match I could not watch due to not having a TV subscription. Down to @BTCare I'm afraid.
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk is the app and website down? Unable to log in, even when I change my password.
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Simon Ashe (@darkson71) reported from Andover, England@bt_uk I can sign in via a browser. Still no joy on the app, either on the phone or tablet. Tablet asks for pin then just sits with a small spinning circle. Phone logs in an either hangs on white screen or closes itself. Both fresh re-installs. :(
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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pst (@sliverlodeone) reported@bt_uk Yes. I’ve just spent 1.5 hours on the phone to a BT guide, for the 4th time in the last 2 months to try and get my issue resolved. After many hours of troubleshooting, with the same processes undertaken by multiple guides you are finally sending an engineer out. Awful service.
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northern monkey (@StephenR27465) reported@bt_uk After spending 5 minutes on your automated system I’ve given up, let’s hope someone sues you and may be your service will improve.
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Robert Drummond (@robertd1981) reported@bt_uk I don’t really want to raise a complaint. It’s basic looking after people and that’s what you and Openreach should be doing. I should not have to complain for you to have nothing more than average standards.
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Sparky (@oftheVotadini) reported@bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer
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Darren Whitehall (@darrenwhitehall) reported@bt_uk my mother phone line has a fault and it is not working I have brought new phones and this has not changed the issue. I need help as my mum has dementia.
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Karen: “I identify as a Goddess 👑” Totes Bonafido (@ladylittler) reportedHow does anyone manage without a mobile phone? Our @bt_uk internet & phone are down so only way of contacting is by mobile 🙄
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Carol Lord (@CarolLo58903853) reported@bt_uk Have finally spoken to someone this am. Despite it being a similar fault rectified by openreach in the past somewhere down the track, was told nothing BT could do & suggested I try a different b/b provider!! Only after making a massive fuss I now have an open reach appt on Mon
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Alex (@valdowine) reported@bt_uk we’ve been without broadband in Bramley, Guildford for 4 days now and customer service says it’s OpenReach “plans” to restore service by 31st of August? This is unacceptable.
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Nathan (@nathanrob__) reported@bt_uk I would like to make a complaint regarding a visit by OpenReach today regarding the free full fibre upgrade? I cannot locate a email or get any luck with the chat bot. Please can I have some assistance 😌
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Owen (@OwenJBlanche) reported@bt_uk sort your Internet out been crap for over a week in our place