BT (British Telecom)

BT (British Telecom) Outage Report in Marlborough, Wiltshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Marlborough, Wiltshire, England 01/13/2026 05:40

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Marlborough, Wiltshire, England

The most recent BT (British Telecom) outage reports came from the following cities: Swindon.

Loading map, please wait...
City Problem Type Report Time
United KingdomSwindon Phone
United KingdomSwindon Wi-fi
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet
United KingdomSwindon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Marlborough, England

Latest outage, problems and issue reports in Marlborough and nearby locations:

  • PhilJPeacock Phil Peacock (@PhilJPeacock) reported from South Marston, England

    @bt_uk How can we raise a formal complaint as this is unacceptable and disrespectful of our time by @OpenreachHelp - appointment was confirmed yesterday and we waited in- why couldn’t someone have phoned to say unable to attend? Lack of customer service or common decency

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks. After waiting on hold for 45 mins to get told that by customer services, we shall indeed be buying such a unit. I'm still surprised you can't simply block all but a handful of numbers.

  • SirGuyGuisborne Sir Guy of Guisborne - Carry On Number One (@SirGuyGuisborne) reported from Collingbourne Kingston, England

    @matoxley @bt_uk Mat, a suggestion. If youcan “live chat” with BT do so. And in writing explain that you have an official complaint. They must log this and report total number of these internally & to OFCOM. They’ve a dedicated dept dealing with reducing complaints. That dept will fix things 4 u

  • Williewoose Terry #LSE ٹیری (@Williewoose) reported from Wroughton, England

    @chrisjhocking22 @btsport That was at least a yellow, there was also an earlier wrestling incident that many refs would've given a card for. Another day another ref, he would've been gone. I seem to remember another couple of dodgy tackles as well but he seems to be the golden boy at the mo. #luckyMU

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @btsport shite as usual pixelating on HD & sound cuts out on SD channel #neverchange #disappointing get a better service on Xbox with SkyGo app on #PremierLeague games @BTCare

  • adelemitch 𝙰𝚍𝚎𝚕𝚎 𝙼𝚒𝚝𝚌𝚑𝚎𝚕𝚕 💙 (@adelemitch) reported from Swindon, England

    @davidjmcelroy Sadly, I don’t have BTSport, so will never have to watch last nights ‘highlights’ (will be able to stream MG’s Facebook live though)

  • mbooton Mike Booton (@mbooton) reported from Swindon, England

    @bt_uk Thanks for the contact but he already has this service. Unfortunately all the scammers do is use a rolling number so it's new every time they call. My Dad is no longer capable of putting numbers into a junk or block folder. We have to do it for him. So this doesn't stop calls.

  • DaveJacko60 Dave Jack (@DaveJacko60) reported from Swindon, England

    Remember when @bt_uk sent a bloke up a quarter of a mile in a helicopter and the WiFi still worked,well I’m sat in my garden and the signal is rubbish

  • Jokerduo3 Matt Deane (@Jokerduo3) reported from Swindon, England

    Rant back on, why ******** am i paying £37 for @btsport only have it to watch WWE but RAW has become an unwatchable mess, I love NXT but they’ve butchered that & Smackdown, ok SD is bloody great but not worth £37 a month.

  • pinkplumbing13 Pink Plumbing 💜💜💜 (@pinkplumbing13) reported from Swindon, England

    @athena_42 @bbctms The coverage/commentary on BT5 is poor! So I've put it on mute & listening to music 🎶 @btsport

  • Hoodrin87 Adam hood (@Hoodrin87) reported from Swindon, England

    Steve mcmanan how ******** do bt let u do commentary your a scouse ****. Not bias or anything 🤔 Look at your comments before the game about Man U, shut u **** up now ain’t it. Ysb! @btsport

  • Airborne_paddy JOHNNY BOY #LFC #OCSC #MUNSTERRUGBY #IRISHRUGBY (@Airborne_paddy) reported from Swindon, England

    @btsport pundits prasing Bayern when really all they've done is played for the draw. Nearly as bad as keys and ******* Gray! #LIVBAY

  • itspaulbunney Paul Bunney (@itspaulbunney) reported from Swindon, England

    I’d rather hear my own nan choke than listen to @RobbieSavage8 “commentate” on @btsport #ARSVAL currently got peppa pig on my headphones watching this shit.

  • Nightingale26 Linda K Berkeley (@Nightingale26) reported from Lambourn, England

    @bt_uk The problem is never with Outlook, that's the cop out you always use. The problem is always with BT.

  • ATaylor87 Andrew Taylor (@ATaylor87) reported from Calne, England

    @bt_uk Should have been, but definitely wasn’t. It’s super helpful when both my wife and I have to work from home. It’s still not working though... even though I’ve got emails saying it will be live by midnight last night... thanks BT!

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    Great banter from @btsport app not working and you tube channel shot too

  • Jak_Edgley Jak Edgley (@Jak_Edgley) reported from Calne, England

    @McKez1954 @btsport @JHenderson I've heard BT has been awful Been watching Sky Sports and it's great, basically Liverpool legends all getting slashed live on air😂

  • DeanTurnbull01 Dean Turnbull (@DeanTurnbull01) reported from Swindon, England

    @bt_uk We are moving soon slightly downhill from where we live now & at the moment we live on top of a hill so you can understand my frustration as I do pay for a service that I don’t receive!

  • gilesshaxted Giles Shaxted (@gilesshaxted) reported from Avebury, England

    Appointment has been booked for 3 months and looks like you decided to just not show up at all. Which makes @bt_uk look bad especially when you came and installed the same product to my neighbours in either side in the last week.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • kingstonmeg8 Megan (@kingstonmeg8) reported

    @bt_uk told they can’t offer assistance as they close at 9pm and reopen on the 29th. This is ridiculous considering it’s Christmas Eve and families are trying to sit down and stream movies together. I’d imagine you’ll soon lose many customers as it’s nationwide.

  • SarahBeever SARAH BEEVER (@SarahBeever) reported

    @EE @bt_uk NO WIFI, NO BROADBAND, NO INTERNET. NO COMMUNICATION. LIVE DATE 14th DECEMBER AND STILL NOT ACTUATED. MERRY CHRISTMAS TO YOU TOO 🤚 EXTREMELY DISAPPOINTED PAYING FOR A SERVICE WHICH ISN'T EVEN WORKING.

  • DoubleH786 Double H (@DoubleH786) reported

    Why ******** didn't Smackdown come on @btsport #SmackDown

  • scoobyhugh8 Hugh Toner (@scoobyhugh8) reported

    @bt_uk no service on my phone. What’s the issue pls

  • rcatweet Roberto (@rcatweet) reported

    @bt_uk into day 5 of no broadband connection now. A promise to fix by the end of yesterday hasn’t happened. BT call centre people are very nice but have no information about when the problem is going to be fixed. It would be great to get some reliable information and service.

  • Allin_blind Never folding (@Allin_blind) reported

    @bt_uk Been trying to access Pi Network app all day on phone connected to wifi turned wifi off and it connects instantly. Have you blocked Pi Network? if so why and is that legal surely I have rights as a consumer.

  • cerberus2345 N (@cerberus2345) reported

    hey @bt_uk having issues with my bt tv at the moment, can’t seem to access some channels, can you help? also, merry christmas🎄& hope all the customers are polite to staff

  • CiaraGCampbell Ciara Campbell (@CiaraGCampbell) reported

    @bt_uk internet is terrible today/ up and down. Can someone help? I don’t have landline number.

  • kingstonmeg8 Megan (@kingstonmeg8) reported

    @bt_uk Internet is down completely and has been for an hour.

  • LauraAbiW Laura Welch (@LauraAbiW) reported

    @bt_uk is there an outage in le16 7? Have had no internet for hours and have tried all the usual tricks