BT (British Telecom)

BT (British Telecom) Outage Report in Ascot, Royal Borough of Windsor and Maidenhead, England

Problems detected

Users are reporting problems related to: internet, wi-fi and phone.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ascot, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ascot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ascot, Royal Borough of Windsor and Maidenhead, England 11/22/2024 05:30

November 22: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (8%)

    Phone (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (6%)

    E-mail (6%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ascot, Royal Borough of Windsor and Maidenhead, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Feltham, Walton-on-Thames, Slough, Bracknell, Crowthorne, Hayes, Staines, Sandhurst, Chertsey, Windsor, Henley on Thames, Aldershot, Maidenhead and Ruislip.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomFeltham Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Ascot, England

Latest outage, problems and issue reports in Ascot and nearby locations:

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @btsport it’s come to a point we’re it is becoming to expensive to watch Bt sport for me , and time to cancel my Bt sport football , it’s a shame really, how people afford it , is beyond me.

  • epicreble mark hunter (@epicreble) reported from Slough, England

    @btsport why do they show VAR in slow motion. The game isn't played that way. Then it always looks worse.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk HELLO AGAIN JUST AN UPDATE WITH MY MOTHERS ON-GOING PHONE ISSUE (& YES I AM SHOUTING) her phone was due to be connected in OCTOBER 2019-various errors by YOU means even after an engineer visit yesterday we are no further forward. MY MUM IS 77 & NEEDS HER HOME PHONE #POOR

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! 👋 Apologies this may be a silly query, but I did the auto-fault reporting thing 2 days ago, and it kept alternating between saying it was ok and saying it wasn't, so I just want to check that the slow broadband connection actually did get reported properly? Thanks!

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk A fix has already been run! I would like to claim for these historical issues separately to trying to fix any persisting ones. Otherwise I'm thinking I might not ever be compensated :) fix already done!

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • Sharonkuhl Sharon Ducker (was Kuhl) (@Sharonkuhl) reported from Yateley, England

    @bt_uk I am amazed that you are still in business, your appalling customer service leaving my parents with no home phone, broadband that is not great, missed engineer appointments and on the wrong tariff and this is on going since OCTOBER, & she still pays u #eldery #vunerable

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I've had a problem: for a year (between first 2 speed tests), my broadband speed was much lower than advertised. I just did another: ok but still seems lower? An engineer confirmed & said I should claim money back for the year & ongoing if still happening.

  • HartTrippy John Tripp (@HartTrippy) reported from Yateley, England

    @bt_uk do you have issues with email spam filters? Inbox full of rubbish 😐

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @fulham89 @btsport Im going to cancel ASAP only prescribed today. Can’t be doing this

  • thewattsy Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • SuperScienceGrl ⌬Nessa Carson (@SuperScienceGrl) reported from Bracknell, England

    @bt_uk Hello! I'm a bit concerned that you guys couldn't see a fault on my line any more a couple of days ago, as I've an engineer coming. It really is slow, but it won't even let me do BT speed test bcs a fault is reported. Can I check whether you think there's still a fault? :)

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • CaitTeachesKind Caitlin Bracken #TVTTagTeam (@CaitTeachesKind) reported from Slough, England

    @bt_uk I've been waiting nearly three weeks for my broadband hub to arrive, when it was dispatched on 48h tracked delivery. I logged a complaint last week and have still heard nothing. I'm without Internet which is a real bother as a teacher on summer holidays!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cdaviesantiques C. Davies Antiques (@cdaviesantiques) reported

    @bt_uk Please dm me as we have a problem with an account

  • jacobsmith967 Jacob Smith (@jacobsmith967) reported

    @bt_uk yesterday I paid for the one month sports pass (£25) and the money was charged, the login details I used are “incorrect credentials” and I cannot get into the account to watch the football. I have been on the phone yesterday for 1 hour with a lady who told us to call back-

  • MichaelOglesby Michael Oglesby (@MichaelOglesby) reported

    @theglennkelly @bt_uk @TPLINKUK Network capacity is also dictated by the device, what version of WiFi they have etc.

  • a12unv Arun (@a12unv) reported

    @bt_uk hi, I’m wondering if you can help. I’ve received conflicting information regarding my engineer visit tomorrow from yourselves and Openreach. Can you tell me if the visit is going ahead and whether the engineer will be entering my property to install the ONT modem?

  • acoupleofideas a couple of ideas (@acoupleofideas) reported

    @btbusinesscare I am very disappointed broadband speed. First you gave us a wrong date to start the service and second we are in a difficult situation because you did not notify the other service provider of the change. And also you sent one of the items in my order incorrectly.

  • EmmaLou_London Emma T (@EmmaLou_London) reported

    @bt_uk my elderly nan has had problems with her phone all week, she can’t call out. Engineer came out on Monday, fixed it but it’s still not working, everyday this week we have been told that an engineer would be out the next day and no one has turned up?

  • MartinHuntbach Martin Huntbach (@MartinHuntbach) reported

    Moved house and booked a @bt_uk engineer to come out to set up a new line. Waited all day only to find out the booking had been cancelled (without telling us) still no communication. WTF?

  • acoupleofideas a couple of ideas (@acoupleofideas) reported

    @btbusinesscare the call center guy told me you can use wide area network and we will give you a service on copper cabe will start 4th of feb. Ofcoursw I said ok. Today we connect the service but it’s too slow just 10-13Mb download 1Mb upload. Your wide area nw speed is better!

  • IndiaWilloughby India Willoughby (@IndiaWilloughby) reported

    Hi @btsportfootball - someone has put your crowd noise microphone down the toilet #BTSport #TOTCHE

  • Aviel_VA Aviel "The Skysung" (@Aviel_VA) reported

    @bt_uk Hey there Martin, sorry about the delay. Got the diagnostics running now with the text service and I’ll let you know :)