BT (British Telecom)

BT (British Telecom) Outage Report in Ascot, Royal Borough of Windsor and Maidenhead, England

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The latest reports from users having issues in Ascot come from postal codes SL5.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ascot, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ascot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ascot, Royal Borough of Windsor and Maidenhead, England 03/10/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. E-mail (13%)

    E-mail (13%)

  4. Phone (8%)

    Phone (8%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ascot, Royal Borough of Windsor and Maidenhead, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Bracknell, Hayes, Slough, Farnborough, Henley on Thames, Maidenhead, Guildford, Chertsey, Wokingham, Fleet, Uxbridge, Ascot, Aldershot and Weybridge.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Ascot, England

Latest outage, problems and issue reports in Ascot and nearby locations:

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Is there a problem with the internet in the GU1 4 area? We desperately need it for work!!

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @bt_uk Disappointed with BT customer services,engineer came around today,having issues with my internet and range ,I was told by engineer that the contract iam on , I could have,Wi-fi BT discs ,what I don’t understand is why BT customer services never told me this.

  • Cranstead John Allen 🇬🇧🇿🇼 (@Cranstead) reported from Wokingham, England

    NU v CFC BTSport- terrible commentary as per usual. The secret is to keep it simple and not continually talk bollocks....

  • CasanovaThePlug Cas 🇯🇲 (@CasanovaThePlug) reported from London, England

    Oi @btsport sort out this **** service ASAP

  • zubi89 Zubair (@zubi89) reported from Slough, England

    @bt_uk Not sure £150 cuts it tbh considering all the headache and disruption it caused. Will be looking to go forward with the ombudsman service and will put in a formal complaint to @Ofcom too.

  • keithcox74 Keith Cox (@keithcox74) reported from Farnham Royal, England

    Classic @bt_uk shocking customer service. Make an appointment that they don’t keep and dont send you any updates till you approach them.

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • therealmyoumans Michael Youmans (@therealmyoumans) reported from Guildford, England

    @bt_uk what kind of customer service is this? I hope I don't have to wait another WEEK before someone gets back to me to rectify the situation otherwise I'm dumping your services tomorrow

  • MikeKirkham Michael Kirkham (@MikeKirkham) reported from London, England

    @bt_uk Hi team. So, no one turned up yesterday in the booked time slot. So what happens now? FTTP was meant to be live on Tuesday. Then yesterday. Such a disappointing start along with all the damage and ancillary issues caused.

  • young_tom88 TomYoung (@young_tom88) reported from Guildford, England

    @bt_uk I need your support ASAP. My 94yr old grandad can’t return home until you fix his BT landline (the issue was originally raised back on 16 August). Please help!!! 😣

  • niallthorpe08 Niall Thorpe (@niallthorpe08) reported from London, England

    The service we’ve received from @bt_uk over the last year is shocking! Now they want to change us £250 to leave when we’ve not had WiFi for months! Disgusting service!

  • EddieEdwards16 Daniel Edwards (@EddieEdwards16) reported from Bracknell, England

    Good work @btsport if ever you were going to have technical issues, save them for w penalty shoot out in a cup final 🙈

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @BTCare never really resolving my internet strength probs, me buying a booster the family complaining of the lack of signal + a frequency the final straw for me trying to work from home with the 💩 signal. How far from the router? One 🤚on keyboard one on router, that close.

  • Deano2301 Deano (@Deano2301) reported from London, England

    @btsport Pushing the Merseyside derby time and time again . Unless you support the teams is anyone else bothered ?

  • OllyShah Olly Shah (@OllyShah) reported from Slough, England

    @bt_uk I moved the router from the side so you could see it, so it’s still a problem. Also this deal is how much? And the money back, is only if you loose it for so long etc. Explain how long and how you prove it please.

  • Muzzhar Murray Heslin (@Muzzhar) reported from Wokingham, England

    @bt_uk internet going off 10-15 times a day no longer acceptable, especially when you are paying for a premier service, can’t get hold of faults either. Unacceptable!

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk internet down in se6?

  • DanDempsey93 DDemps. (@DanDempsey93) reported from London, England

    @bt_uk can you tell me the internet status for postcode SE6 3ER please as hub is blur but internet is down

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    @bt_uk Hi. Had a problem with the internet a while back. You thought it was the hub so you sent us a new one but turned out to be an incorrectly wired junction box. So now got a brand new hub lying around. Aren’t you going to send a bag so I can send it back?

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk Thank you but sadly your information seems incorrect as I can categorically tell you it drops several times a day. My husband works from home so it is noticed each time and it always goes down in the evening.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • TappyGallup Evie Gallup (@TappyGallup) reported

    @LyndieLou100 @bt_uk Complain to ofcom - bt want you to complain to their own complaint service so they can keep it all ‘hush hush’. Don’t settle for that - take it further to ofcom so everyone knows what a joke bt is

  • MarCommsKenny Kenny McDonald (@MarCommsKenny) reported

    BT casually dropping me a letter to let me know their charges will rise by almost 10% from April 2022. If I wasn't so distracted by Ukraine I'd be outraged at @bt_uk. But now is good time to introduce bad news because no one will notice... #risingcosts #inflation #bt

  • IanJonesFRICS Ian Jones (@IanJonesFRICS) reported

    @bt_uk really struggling to sort Norton protection with BT following the letter to update security. No online help or advice at all. Very poor.

  • TLalria taranjit lalria (@TLalria) reported

    @bt_uk I told the operatives. They ignored it. Had a web chat they said call some claims line. Called the claims line no reply. An issue not caused by me yet I have to contact numerous departments. Not great customer sevice.

  • garfieldsmate1 Garfieldsmate (@garfieldsmate1) reported

    @SkySports @btsport Please, please, please can we have an option to watch the game with crowd noise but without your God awful commentary and so called analysis. It is terrible. Cheers

  • jacobwyn29 𝗝𝗮𝗰𝗼𝗯 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🙏 🇺🇦 (@jacobwyn29) reported

    @bt_uk Hi, yes .... "Broadband - Current Service Issue Estimated fix time: Sorry, we can't provide a fix time at the moment. Please check again later." This has been the status for the last THREE HOURS and have now had the problem for FOUR!

  • Tim_C66 The Shires UK/ NEV 🌸 (@Tim_C66) reported

    @bt_uk exasperated customer here. 7 days with no broadband, and then today you called me to say the village issue was fixed. You can imagine my happiness at this piece of news Just to let you know it is not! 7 days to fix a local problem is ludicrous #poorcustomerservice

  • frankensteirer yoo hoo (@frankensteirer) reported

    @bt_uk The number down to call back for free which the vast majority would do some disabled wouldn't realise and accept charge of which would be free to call back if entered manually no need for the press 3 charge it used to be free should be included within packages especially BT ones

  • Spadey12 hobo (@Spadey12) reported

    @Coconnectltd My cloud phone incoming calls go straight to answer machine. And bt offer no cloud support at weekends.. this is going to be fun. @bt_uk

  • bobby603 #simplicity (@bobby603) reported

    @bt_uk @bt_uk I am having such poor connection since last week. You are very prompt in taking the payements however when we need help when the net goes slow none to care. What a shame!. Your service is below par. Connection at SL61AG.