BT (British Telecom) Outage Report in Hornsey, Greater London, England
Why is my BT (British Telecom) service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
Problems in the last 24 hours in Hornsey, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hornsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
- Internet (63%)
- Wi-fi (15%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (7%)
- TV (1%)
Live Outage Map Near Hornsey, England
The most recent BT (British Telecom) outage reports came from the following cities: Camden Town, City of London, Hammersmith, London, Southwark, Brentford, Enfield Town, Westminster Abbey, City of Westminster, Paddington, St Albans, Wembley, Islington, Barnet, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town
|
1 hour ago | |
|
City of London
|
Phone | 3 hours ago |
|
Hammersmith
|
Internet | 3 hours ago |
|
London
|
Internet | 4 hours ago |
|
London
|
Total Blackout | 5 hours ago |
|
Hammersmith
|
Internet | 5 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hornsey, England
Latest outage, problems and issue reports in Hornsey and nearby locations:
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Scott Brindley (@scottyboy1973) reported from Poplar, England@CantSwingACat @bt_uk You should try Virgin Media! Don't forget you're entitled to Ofcom compensation if the has been a total loss of service for over 24 hrs I.e If their Infrastructure is at fault #poorcustomerservice
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Martin Warner (@mwarn73) reported from Paddington, EnglandI really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔
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Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, EnglandSo I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies
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Zarghum hassan (@Zarghum) reported from Ilford, England@btsport my phone app is not working who can help
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Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.
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Martin Warner (@mwarn73) reported from Paddington, England@bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄
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Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England@bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔
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Ric Mann (@ricmann1977) reported from Camden Town, England@moodybastardo @alexhoweng @btsport Bit rude.
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Will Perry (@willperryTV) reported from Ealing, EnglandNone of the Ultimate Boxxers have let us down yet. Guarantee this is going to go off as well! #ultimateboxxer @btsport @boxnationtv
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Fr Hugo Adán (@FrHadan) reported from Camberwell, England@bt_uk me bt WiFi has been down for the last six hours!
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.
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Adam Matthews (@AdsMatthews) reported from Lambeth, England@EbsChebs @btsport @btsportcricket @englandcricket @cabmanglyn @mike_soupy @chinner31 @marcvaughan1980 @KevGiddins Still with phone in hand. Never without it
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Diana (@PaintSewGlueChe) reported from Wandsworth, England@bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.
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Martin Warner (@mwarn73) reported from Paddington, England48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt
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Martin Warner (@mwarn73) reported from Poplar, England@bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.
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Nathan Talbot (@nathantalbot) reported from Camden Town, England@OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO
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Mila Griebel (@MilaGriebel) reported from Camden Town, England@bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times
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Laura Holland (@LauraHolland) reported from Lambeth, England@Team_Mark @bt_uk On their online chat at the mo, so the cancellation request on my old account never went through, a super helpful human called Hrishi is helping me out
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Martin Warner (@mwarn73) reported from Poplar, EnglandSo in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...
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Amy Withnall (@crazyaimz4) reported from Richmond, England@bt_uk Hi Jordan, yes I input my email and password and it keeps saying incorrect details but they work when I sign in on my browser.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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James (@jemerson18) reported@bt_uk My service started yesterday, it has taken nearly a year for bt and open reach to connect the new build property to the network so I can still cancel the contract if I wanted. I pulugged the hybrid box into it and re checked speed later on and it was still the same
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Canslim (@Canslim2020) reported@bt_uk @ClndrHj Is there an issue with but broadband in London? Mines down
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snowflakecannon (@snowflakecannon) reported@bt_uk I do not have a landline anymore just my mobile an Wi-fi I am a fibre 2 plan customer
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Phil Archer (@philarcher1) reported@bt_uk you'll need chainsaws and more to fix the cable down affecting IP8 3PX/Y Big tree has brought the cable down.
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ThomasFabianski (@ThomasKaluaiku) reported@bt_uk lads can you point me in the direction of where I can talk to customer service out of hours
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Cassie Black (@RhoCassio) reported@bt_uk Well it would help if I actually had the internet connection that I've paid for. I accept that faults happen, especially in the aftermath of a storm but some explanation of why my internet has been down for 12+ hours would be nice.
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Daniel Witter (@DanielWitter6) reported@bt_uk @EE Since yesterday my bt fibre back up hybrid has been flashing red with no signal and both our mobile have had no service. Yet the EE website suggested no signal issues? Please advise. 🥺
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Milan Matejka (@milanmatejka) reported@bt_uk Hi BT, I ran your Diagnostics Bot and it said that there is a Network problem and expected to be resolved by yesterday 18:57, but still without broadband and the BT service status still has an undefined repair date. Do you have more information on your end (01424, TN37)?
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Jim (@jimi43) reported@hollyseddon @BTCare Down since noon @BTCare any idea how long....getting on for 12 hours and counting
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Holly Seddon (@hollyseddon) reported@jimi43 @BTCare My tweet was from 2009 so I’m pleased to say this isn’t an ongoing problem! Hope yours gets fixed soon though!