BT (British Telecom) Outage Report in Hornsey, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Hornsey, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (5%)
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TV (1%)
Live Outage Map Near Hornsey, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Poplar, Hounslow, Southwark, Barnet, Harrow, City of Westminster, Northolt, Wembley, Paddington, Southall, Ilford, Ealing and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| Poplar |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near Hornsey, England
Latest outage, problems and issue reports in Hornsey and nearby locations:
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Caz ☺🏴
(@caz_08) reported
from
London, England
@btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!
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Liz
(@ejp72) reported
from
Walthamstow, England
@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@bt_uk hey, I need help please
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Kylie Ainslie
(@DrKAinslie) reported
from
Islington, England
You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke
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Richard Easton
(@dickster0103) reported
from
Camberwell, England
@bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.
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Jason Azz @robandjas
(@NEMUSA1) reported
from
Camberwell, England
@bt_uk the connection is so poor is driving me mental
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Dr Linda Duffy
(@sportspsycoach) reported
from
Epping, England
@TheHenryCheal @bt_uk They have been awful..
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EJ Ward
(@EJWardNews) reported
from
Lambeth, England
@streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.
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Jules Ugo
(@jugolotus) reported
from
Camberwell, England
Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.
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Luce
(@L_Alborough_) reported
from
Lambeth, England
@bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Ryan Skeggs
(@RyanSkeggsUK) reported
from
Tottenham, England
Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.
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R4T3D_R7
(@R4T3D_R7) reported
from
Poplar, England
@Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis
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abby handbridge
(@abbyhandbridge) reported
from
Islington, England
@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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jackdiakou
(@jackdiakou) reported
from
Enfield Lock, England
@shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.
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Neil Franks
(@NeilFranks7) reported
from
Hounslow, England
@bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!
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Lorraine Wall
(@ainey68) reported
from
Harrow Weald, England
@bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks
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tico tico no fubá
(@ticolespaul) reported
from
Hammersmith, England
@btbusinesscare hey guys. I need some help
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Brazildon Bond
(@BrazildonBond) reported
@bt_uk Are you not accepting any customer service calls today?
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Alex Holliman 🔳
(@alexholliman10) reported
@syndk8 @deanleigh @bt_uk Innovative problem solving approach, but then all other bills would be wrong too no?
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G M DUB
(@gmwalters27) reported
@bt_uk Internet has been down all morning and haven't been able to contact an advisor due to your celebration of them. You recommend using the app but I can't do that as I have no WiFi and my house gets poor signal.. Appalling service really
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Des O'Hare
(@DKO001) reported
@bt_uk Ok this is the new account number. We were told we had to start from scratch like a new customer (and that hasn’t worked either). Des O’Hare GB26619404
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G M DUB
(@gmwalters27) reported
@bt_uk I managed to speak to an advisor, there is a major network outage in my area and it is getting sorted. Thank you for the reply though
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Ramon Corria
(@cardifframon) reported
@bt_uk I’ve tried to raise the issue with Openreach but their complaints procedure hardly covers this issue I’m trying to resolve. Llanishen Exchange in Cardiff needs to have the front of the site tidied up, grass cutback and made to look reasonable. It’s disgraceful and needs sorting!
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Caroline Davies #mental health coach
(@coachingwith) reported
@JaneFallon @bt_uk Good luck! I’ve had awful service..
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.
(@marrinlr) reported
@bt_uk hey, i keep getting emails and texts asking me to log in and claim my reward for joining but as i was with you guys before and have come back it sends me to my old account where there is no reward. can you help or can i DM on my details? cheers
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Beard&Tweed
(@tweedandbeard) reported
@bt_uk Nope only apple products. It's a known issue with BT WiFi as there is lots of discussion on it on the Internet. I've raised it before but all I've been told is to split the WiFi or something which means nothing to me
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Nancy Martin
(@_nancymartin) reported
@bt_uk Hi, your wifi is not working in most of my house (I pay for 'every room') and your phone number doesn't seem to be working either when I call. Am WFH so really need support please.