BT (British Telecom)

BT (British Telecom) Outage Report in Hornsey, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hornsey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hornsey, Greater London, England 02/18/2026 21:05

February 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hornsey, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Edgware, Hackney, City of London, Camden Town, City of Westminster, St Albans, Enfield Town, Poplar, Islington, Tower Hamlets, Hampstead, Southwark, Hounslow and Barnet.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomEdgware Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hornsey, England

Latest outage, problems and issue reports in Hornsey and nearby locations:

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • EdwynUK Louise Brooker (@EdwynUK) reported from Walthamstow, England

    @bt_uk is broadband down in Leyton E10? No service and router not responsive

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk please fix your PS5 app! Doesn’t let me watch live sport with constant buffering or crashing. Works fine on other devices, just not PS5.

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • peter33266430 peter (@peter33266430) reported from Kensington, England

    @bt_uk called Bt to upgrade my services she said she’d call me back 30 minutes, it’s been over an hour know, I don’t think I bother anymore , what crap service, as usual by BT , I don’t why I even bothered thinking I should up grade with BT , useless

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KamranKhalid02 Kamran (@KamranKhalid02) reported

    @thira93 @Akhund_Bilal1 @bt_uk Bt says if u dont get at least 40mb u get ur money back so call them haha, they're not meant to be this bad

  • pottingerstef Stefanie Pottinger (@pottingerstef) reported

    @MartinSLewis please help! @bt_uk have cut off my aunt’s number by mistake two weeks ago. Now they are trying to charge her £322 to fix it & say she may not get her number back. And she’s a community alarm responder.

  • SarahFiadjoe sarah fiadjoe (@SarahFiadjoe) reported

    @bt_uk Can you send someone to come and resolve issues please, can’t take it anymore

  • cdt290584 Chris Taylor (@cdt290584) reported

    @iamedcooper6 ******* @bt_uk just help the guy out.. bet he’s starting to think it would be easier to talk to that guy on the moon, who turns the light on and off.. get it sorted !!

  • JudoSamuraiGBR Simon Wickham (@JudoSamuraiGBR) reported

    @bt_uk My wife has text to say you are coming to install fibre optic on the 21st March, Now the issue is we gave not enquired or requested Internet with you? A check on our credit report shows you searched! Why we do not want it, nor do we want to move fro @virginmedia

  • SarahFiadjoe sarah fiadjoe (@SarahFiadjoe) reported

    @bt_uk Yes, not able to access internet, no connection fir our sky Q, just frustrating when we i on at our tariffs but bad connections every day

  • JoshGray91 Joshua (@JoshGray91) reported

    @bt_uk So in essence, I’ve used an inferior product for the last 18 months only now to be told there is something better available but you’ll continue to take my money regardless? That’s cool. Not a happy customer

  • JRodgers_ James Rodgers (@JRodgers_) reported

    @HCPrince @btsport Sounds like a classic IT issue. Turn it off and back on again.

  • RogerJWalker123 Gordon Snoddy (@RogerJWalker123) reported

    @bt_uk Broadband issues since February. Openreach cleaned up line but problems persisted. The diagnosis by Openreach was a faulty hub. Over the past few weeks BT has ‘sent’ me 3 replacement hubs but none have ever arrived. Today a fourth has been ‘sent’. What a farce!

  • markmacfarlan76 mark macfarlane (@markmacfarlan76) reported

    @bt_uk is it possible to get a free replacement router for my broadband as it drops minimum 3/4 times a day iv done the line check thing and it seems there’s no problems I can’t even watch a YouTube video without it looking pixelated it’s a joke!