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BT (British Telecom)

BT (British Telecom) Outage Report in Hornsey, Greater London, England

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hornsey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hornsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 15% Wi-fi (15%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Hornsey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hammersmith, Camden Town, City of London, Southwark, Brentford, Enfield Town, Westminster Abbey, City of Westminster, Paddington, St Albans, Wembley, Islington, Barnet, and Hounslow.

CityProblem TypeReport Time
London Wi-fi 7 hours ago
London Internet 9 hours ago
Hammersmith Wi-fi 11 hours ago
Camden Town E-mail 15 hours ago
City of London Phone 16 hours ago
Hammersmith Internet 16 hours ago

Community Discussion

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BT (British Telecom) Issues Reports Near Hornsey, England

Latest outage, problems and issue reports in Hornsey and nearby locations:

  • RobVary
    Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • mishmash100
    Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • FrHadan
    Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • RadioFacilities
    Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • PaulyKendrick
    Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • BaizhouCai
    Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • MarvManPro
    Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • mwarn73
    Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • PaintSewGlueChe
    Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • sheilahooper
    Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • Zarghum
    Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • malty64
    Tracy Malton (@malty64) reported

    @bt_uk There was no problem to begin with was told he was coming to set up new equipment which wasn’t the case !

  • ToriaRees
    Vicky Rees (@ToriaRees) reported

    @bt_uk No know issues but the bt hub is orange and mo connection ?

  • JackyFun2
    Jacky Fun (@JackyFun2) reported

    BT Broadband = Unbelievable rubbish service! Made Contract at EE. BT refund my deposit with no message, and refuse to install the broadband service 1 day before scheduled installation date. Avoid to use them. Anyone tried their good service? @bt_uk @EE

  • Anonymous_6967
    JoeRoberts18 (@Anonymous_6967) reported

    @bt_uk Is there any reason why my booster disc just keeps turning off randomly? Any help would be appreciated

  • Lynsbee2
    Lynsbee (@Lynsbee2) reported

    @bt_uk can someone please help with a fault for my 92 year old grandad 👴 online channels are not an option and no other phone line available

  • CRixhardson
    colin richardson (@CRixhardson) reported

    @bt_uk i have been trying to ring 0800 783 1401 and 0800 800 150 since 8am to cancel my account but they are not working. I tried webchat but they just keep telling me to ring above numbers. I would like to give 30 days notice from today so I can move to cheaper deal elsewhere

  • allaboutandrew2
    Andrew Gillingwater (@allaboutandrew2) reported

    @bt_uk Internet is back but this was not an isolated problem but one affecting the whole AL1 region. If you had admitted this when I called it would have saved me a load of hassle, booking an engineer I didn’t need etc

  • Martin53898088
    Martin (@Martin53898088) reported

    @elonmusk A sports channel shut down @SkySports and @btsport ?

  • peterd_phd
    Peter Davies (@peterd_phd) reported

    .@bt_uk When can we expect a meaningful update to the "you view" set top box. It offers terrible #UX. 50% of remote clicks seem to do nothing. Apps often launch with no audio and need a hard reset to fix.

  • leanne667
    leanne hunt (@leanne667) reported

    @bt_uk desperately trying to sign up to your tv and broadband package since Friday but the website keeps crashing or saying there is a problem....not giving me much hope of a reliable service!!!