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BT (British Telecom)

BT (British Telecom) Outage Report in Hornsey, Greater London, England

Why is my BT (British Telecom) service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Full Outage Map

Problems in the last 24 hours in Hornsey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hornsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  • 63% Internet (63%)
  • 16% Wi-fi (16%)
  • 7% E-mail (7%)
  • 7% Total Blackout (7%)
  • 7% Phone (7%)
  • 1% TV (1%)

Live Outage Map Near Hornsey, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Southwark, Westminster Abbey, Hammersmith, Enfield Town, City of Westminster, Paddington, St Albans, Wembley, Islington, Barnet, Hounslow, Hampstead, Newham, and Muswell Hill.

CityProblem TypeReport Time
London Internet 28 minutes ago
London Wi-fi 2 hours ago
London Internet 3 hours ago
London Wi-fi 3 hours ago
Southwark Internet 11 hours ago
Westminster Abbey Total Blackout 12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hornsey, England

Latest outage, problems and issue reports in Hornsey and nearby locations:

  • PaulyKendrick
    Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • mwarn73
    Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • TheMadness97
    Sir Byron (@TheMadness97) reported from Camberwell, England

    @bmthcult @bt_uk It's terrible! Worse than Talk Talk and I'm paying more!!

  • matw69
    Mathew Wood (@matw69) reported from Richmond, England

    Well done @bt_uk ! Lied to for a 2nd time! You really should get your staff fully trained and not to tell lies down the phone! Expecting a call from a leader/manager ASAP!!

  • rexon3
    Andrew Curtois (@rexon3) reported from Bexleyheath, England

    @btsport did you seriously just leave a tennis match at match point!! Absolutely terrible

  • TheBonnieKiwi
    Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • Grace_KIS
    Grace Graham MSc (@Grace_KIS) reported from Hackney, England

    Thank you @bt_uk, you're the business. Shaun, one of your agents took the time to help me to get one over on scammers/hackers who tried to get my information and internet details. Just simply turn off your WPS configuration and they can't get in! #CyberSecurity #onlinesafety

  • MarvManPro
    Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • MarianEWeadick
    Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • adamkinsley
    adam kinsley (@adamkinsley) reported from Harrow Weald, England

    @jpph10 @OfficialBHAFC @SpursOfficial @btsport Looks like @Lord_Sugar has same issue

  • RadioFacilities
    Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • MarianEWeadick
    Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • BlackheathDogs
    Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • MaverickLegacy
    Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • sheilahooper
    Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • HungLee
    Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • AlsubaieSalem
    سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • mishmash100
    Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • nathantalbot
    Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • tomwestwater
    Tom Westwater (@tomwestwater) reported from Kensington, England

    @bt_uk No given up- only 5 month left with BT so not a problem

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexNeilRWArmy
    All Aboard The Alex Neil Promotion Train 🚂 (@AlexNeilRWArmy) reported

    I ******* hate @bt_uk worst broadband provider I've ever had the misfortune of having, never again! #BT #broadband #TERRIBLE

  • Jok19887
    jo (@Jok19887) reported

    @bt_uk My elderly parents moved into their new house 14th Feb & you STILL haven’t moved their internet over. Every week you tell them it will work. Almost TWO MONTHS when it should take 2 days. This is a disgrace, you’re causing them so much stress. How do we fix it?

  • SandallsKm
    Kev cab (@SandallsKm) reported

    Hi @bt_uk how long before you fix your duplicate direct debit problem? Feel like I’ve been robbed twice !!!

  • MacdonaldHome
    Cat Macdonald-Home (@MacdonaldHome) reported

    Moved back to @bt_uk after many years with other providers. Many calls later, hours in the phone, every advisor giving different stories. Still no broadband. Wish I had never moved.

  • andrewa38800268
    panic2022 (@andrewa38800268) reported

    @bt_uk BT have double charged direct debit payments automatically. STILL not corrected and money NOT refunded. Call centre stalling refusing to look into it or fix. Refuse to escalate to senior level. keeps asking for bank number . Refused to give this Hopeless customer service.

  • simplepunter
    M Wyard (@simplepunter) reported

    @bt_uk I am sorry it makes no sense to me. I am a broadband customer, I have logged in on my mobile to My BT but I cannot see or do anything to push this along?

  • jaureguicabeyo_
    Emma (@jaureguicabeyo_) reported

    @bt_uk I tagged you in a tweet regarding a hazardous issue a few days ago but haven’t got a response yet, can you please reply. I will tag you again

  • DocginaMrs
    Gina Doherty (@DocginaMrs) reported

    @bt_uk BT have taken my dd twice. I tried contacting but got nowhere. Has anyone else had this problem

  • Norfolkfx
    Norfolk Trader (@Norfolkfx) reported

    @bt_uk pretty poor show you've charged me twice, no comms or indication when I'll get my money back is just lame.

  • heys86
    PuRPleParraLel@Gr@M (@heys86) reported

    @bt_uk @RKMostHated Why do you keep saying sorry to hear this like you don’t know it’s a widespread problem?