BT (British Telecom)

BT (British Telecom) Outage Report in Hornsey, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hornsey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hornsey, Greater London, England 01/11/2026 14:00

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hornsey, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Hounslow, London, Islington, City of London, Brentford, Hammersmith, Paddington, Waltham Forest, Watford, Southwark, Harringay, Palmers Green, Ilford and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHackney Internet
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hornsey, England

Latest outage, problems and issue reports in Hornsey and nearby locations:

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • sheilahooper Sheila Hooper (@sheilahooper) reported from Lambeth, England

    @bt_uk please update on email outage

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • MaverickLegacy Graham Le Fevre (@MaverickLegacy) reported from Brentford, England

    @bt_uk That could be it as I have been into the hub manager before and it worked no problems. So obviously I must have missed the prompt to change the password.

  • TheBonnieKiwi Kiwi 🥝 🔜 #EGX London | #4TG Game Con (@TheBonnieKiwi) reported from Poplar, England

    @kurbeco @aravelle @SkyUK @bt_uk @Hyperoptic I’d shit my pants at a 1000/1000 connection 😅 but after having 15/1.5 for years with Sky, BT and Vodafone... it was a relief to get 110/6.5 with Virgin

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • BlackheathDogs Blackheath Dog Walkers (@BlackheathDogs) reported from London, England

    @bt_uk Lol, but not a great advert for BTs service. 😂😂😂😂😂😂😂😂 "BT, you'll get better service in Portugal"......

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk we have BT internet. We have reset our router & still we can’t use the internet. Tried to use app on my phone to check the service but that won’t even let me log it

  • MarianEWeadick Marian Weadick (@MarianEWeadick) reported from Enfield Lock, England

    @bt_uk Yes says problem in our area from 1.27pm to 10.27pm. Our router is flashing purple

  • AlsubaieSalem سالم السبيعي🇰🇼 (@AlsubaieSalem) reported from Wandsworth, England

    @bt_uk Hello Sir , How can i cancel my contract with you , because you delayed . You told me i will connect with wifi on 24th/09 then you sent sms it will be 30th . Can you please tell me how can i broke my contract. Thanks

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • donaldson_maths Becky Donaldson (@donaldson_maths) reported

    @bt_uk Now on a full week without broadband. We were promised it would be fixed by midnight last night. I can’t spend any more time on hold to support or waiting in for an engineer that doesn’t show. My husband’s had to go away so he can work - I’d really like him home please!

  • olvrlstr 🄾🄻🅈 (@olvrlstr) reported

    @bt_uk You even sent a tech expert engineer to our house yesterday to help setup equipment even though there was no service. So you’re wasting other people’s time over this, too. I could have got another provider in this time. Sincerely wish I had

  • mewhitehead mewhitehead (@mewhitehead) reported

    @bt_uk Oh dear - A WiFi hub connects EE does not help me in this area… Alreacy been offered that when this all started weeks ago!

  • jhamilton_86 Jonathan Hamilton (@jhamilton_86) reported

    @bt_uk Hi, I upgraded to a bundle that includes Netflix last week, however I haven’t received an email to link my existing Netflix account to BT, and there’s no link to do it in the TV & Sport section in my account. Please help as this is why I re-contracted in the first place.

  • MyBallsWazHot Daryl M (@MyBallsWazHot) reported

    @bt_uk @tommy66788 Why is it so hard to speak to someone?? Your customer service is so bad

  • nastamer Naz Tamer (@nastamer) reported

    @bt_uk I am trying to reach BT on the contact number but it has been 22 mins (and counting) I cannot talk to any. I am moving homes and website does not work. Any help?

  • DaleTurley8 Dale Turley 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DaleTurley8) reported

    @bt_uk Thanks for trying to help. Ended up taking the@morning off work and waited for about 40 minutes. Done now - hopefully.

  • wozzmatic Wozzmatic (@wozzmatic) reported

    @Carra23 Totally agree. No idea how @btsport have MOTM to Isaak. Harvey Elliott clearly the winner there. Stupid decision they must have been watching a different game and just picked the new boy

  • PeteWatkins67 Kennford Kenn (@PeteWatkins67) reported

    @bt_uk We have a fault on broadband, down for 2 days which, apparently you are fixing. However we have a EEmobile hub but that doesn’t work either. Your ‘team’ member tells us tough we can’t have another. Very poor service

  • atulharia Atul Haria 🌱 (@atulharia) reported

    @bt_uk Hi. Is the internet down in Hendon NW4? If so, when is it likely to get back up again? Thanks.