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BT (British Telecom)

BT (British Telecom) outages and service status in Hornsey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Full Outage Map
  • BT (British Telecom) generated 2 outage signals in the last 24 hours around Hornsey, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 5, 3:46 PM GMT+1.
  • 74% Internet (74%)
  • 13% Wi-fi (13%)
  • 10% E-mail (10%)
  • 3% Phone (3%)

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hornsey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hornsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 6: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hornsey, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Camden Town, Islington, Waltham Forest, Harringay, and Enfield Town.

CityProblem TypeReport Time
Hackney E-mail 17 hours ago
Hackney E-mail 22 hours ago
Hackney Internet 2 days ago
Hackney Internet 2 days ago
Camden Town Internet 5 days ago
Hackney Internet 9 days ago

Nearby cities with recent reports

Hackney

4 recent signals

17 hours ago
Camden Town

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hornsey, England

Latest outage, problems and issue reports in Hornsey and nearby locations:

  • darrentedeschi
    darren tedeschi 🇦🇺 🇮🇹 🇺🇦 (@darrentedeschi) reported from Islington, England

    Not even a full @bt_uk user yet but already the customer service and the installation part of this company is such a disaster and a missed opportunity to help out this disgruntled person!

  • jamesd_27
    James Drury (@jamesd_27) reported from Islington, England

    @compo99 @btsport Well, they offered to pause subscriptions for those that weren’t using the service which was the right thing to do with no live sport. Now their is, you should be able to watch it if you start up again. Bt pay for the rights on the basis people pay subs

  • prof_j_mitchell
    John Mitchell (@prof_j_mitchell) reported from Camden Town, England

    @bt_uk I’d like to cancel BT sport but the web or app won’t allow it saying you much call.

  • DrKAinslie
    Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • sirblackers
    Richard (@sirblackers) reported from Walthamstow, England

    @bt_uk we have been on hold for an hour waiting to speak to someone. The service we were promised when transferring from one property to another is so bad (now just 5 megabits) that we cannot stay with BT. We need to arrange cancellation of services. Please instruct how to do so.

  • Micleadd7
    Adam Michalczyk (@Micleadd7) reported from Walthamstow, England

    @btsport your commentary team is ******* awful. McManaman treats it like a jolly in the pub, Keown is a complete moron and Fletcher should go back to radio shows with Savage. Awful.

  • lesleythom
    Lesley Thompson (@lesleythom) reported from Hackney, England

    @btsport has the worst commentators, uninformed drivel

  • spursdoria
    RossSpur (@spursdoria) reported from Walthamstow, England

    @RichHall80 @btsport @Inter We have the same problem.

  • JessicaWoodley
    Jessicaannewoodley (@JessicaWoodley) reported from Hackney, England

    @bt_uk We have been sent the wrong things 3 times . And without WiFi for a month due to people sending us the wrong wires again and again it’s so bad !!!!

  • MilaGriebel
    Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • PeterLingua
    Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk keep being phoned by people who claim they work at BT and are calling me because I have problems with my internet which I don’t and haven’t reported to you. Just checking this definitely isn’t you and not a scam? Was called from 02085584464

  • rob_fisher_efc
    Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • DaveOCarroll
    Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • enbsalmon40
    Edward Salmon (@enbsalmon40) reported from Camden Town, England

    @bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!

  • PeterLingua
    Peter Hughes (@PeterLingua) reported from Tottenham, England

    @bt_uk with the wait times way in excess of 30 mins (been on hold for nearly an hour), is it easier to visit your stores to renegotiate or cancel my contract with you?

  • DeclanBradshaw
    Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England

    @MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue

  • heatherdesign
    Heather Jenkinson (@heatherdesign) reported from Islington, England

    @bt_uk hello—is BT Wifi down in the EC1 area?

  • radioheadjen
    Jenny Collins (@radioheadjen) reported from Tottenham, England

    @la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.

  • ejp72
    Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare having intermittent issues with our broadband. Trying to do the online check and it’s taking forever. We had this yesterday as well.

  • Dibbssa
    Sandra Dibble (@Dibbssa) reported from Walthamstow, England

    @NorseSon @DailyMailUK Exactly. Sensationalising a headline which is total BS. Don’t say whether he even had a ticket for the game. All stupid if you ask me. @btsport showing it for free

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • L_Livingstone1
    Loretta Livingstone (@L_Livingstone1) reported

    @bt_uk what exactly does 'Unable to validate the information provided,' mean? If you can't provide an explanation along with the message, it's not much use. I see this is a general issue. & why do you employ people whose English is so poor they can't understand or be understood?

  • LeeKRalph
    Lee Ralph (@LeeKRalph) reported

    @bt_uk @bt_uk it’s gone bad again. 11 mbps. I’m paying £52 a month for a service that isn’t holding up and it’s extremely distressing. I’ve reported the fault again but despite being told I was getting 20mbps+ after the first fault, this just isn’t the case. Please look into this.

  • alunvaughan
    alunvaughan (@alunvaughan) reported

    @bt_uk What's happening with your site please? First webmail, now whole site down which is no good when other sites send 2FA emails you can't get to :/

  • simboman
    Simboman 🇬🇧 🇺🇦 (@simboman) reported

    @me_not_animal @bt_uk I've had problems with my 90 year old mum's BT transfer to digital voice. I've been in contact with the technical team who arranged a call back that never happened. When I got back in touch after they didn't call back they denied promising to call back. BT lie to customers.

  • johnconner05
    john conner (@johnconner05) reported

    @bt_uk I do call - every Monday, get told order failed they will re-issue told to wait 3-5 days . I then call on the Monday saying it didn't happen to be told the order failed . Etc etc . It's now June . Someone in Tech even suggested cancel account then re open after a week LOL

  • nwwilson
    Norman Wilson (@nwwilson) reported

    @bt_uk Thank you for that wonderful advice. I'm onto 150 as your message arrived. On hold for the past 1 hour and 2 minutes. Outstanding customer service 👏👏

  • PhotogSmd
    Steve D (@PhotogSmd) reported

    @bt_uk We received a text saying there IS a problem and we should have it back today, still nothing

  • chinleyman
    gary tordoff (@chinleyman) reported

    @bt_uk over 24hrs since your bot asked me to text ASSIST to get more help. Absolutely nothing from you.

  • dyson123
    DebP (@dyson123) reported

    @GrahamH36921247 @John210750 @bt_uk I was switched to EE from BT(no choice given) &they've been fine.However,new prices look awful and as at end of contract considering a switch. A locally based firm is doing fullfibre for very good price but problem is think it would involve digging up garden. Nightmare isn't it?

  • JonD_Chadwick
    Jon Chadwick (@JonD_Chadwick) reported

    @bt_uk yes, I did that twice already today. I have spoken to 4 different people Problem is getting worse.