BT (British Telecom)

BT (British Telecom) Outage Report in Hornsey, Greater London, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hornsey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hornsey, Greater London, England 01/27/2026 05:00

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hornsey, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Hackney, Poplar, Hounslow, Southwark, Barnet, Harrow, City of Westminster, Northolt, Wembley, Paddington, Southall, Ilford, Ealing and Hampstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomPoplar Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hornsey, England

Latest outage, problems and issue reports in Hornsey and nearby locations:

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @bt_uk hey, I need help please

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    I have never come across such a shambolic service in all my life @bt_uk... My son has been waiting since 2nd January for his sports channels to be activated - keep telling him it'll be in a few days #whatajoke

  • dickster0103 Richard Easton (@dickster0103) reported from Camberwell, England

    @bt_uk Love your complaints process! You fail to deliver on your commitments. I contact you repeatedly. You offer to raise a complaint, which you do....And then close it again an hour later without actually doing anything or consulting me! Must make you KPI's look great.

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • sportspsycoach Dr Linda Duffy (@sportspsycoach) reported from Epping, England

    @TheHenryCheal @bt_uk They have been awful..

  • EJWardNews EJ Ward (@EJWardNews) reported from Lambeth, England

    @streathamalley @bt_uk My area is not cabled for Virgin. I had them before I moved here and never had a single issue.

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • L_Alborough_ Luce (@L_Alborough_) reported from Lambeth, England

    @bt_uk Your team literally hang up on me when I was mid enquiry. Terrible.

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • RyanSkeggsUK Ryan Skeggs (@RyanSkeggsUK) reported from Tottenham, England

    Listening to @jjenas8 on @btsport is sickening. Such a pony commentator with terrible opinions on the game.

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

  • ticolespaul tico tico no fubá (@ticolespaul) reported from Hammersmith, England

    @btbusinesscare hey guys. I need some help

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BrazildonBond Brazildon Bond (@BrazildonBond) reported

    @bt_uk Are you not accepting any customer service calls today?

  • alexholliman10 Alex Holliman 🔳 (@alexholliman10) reported

    @syndk8 @deanleigh @bt_uk Innovative problem solving approach, but then all other bills would be wrong too no?

  • gmwalters27 G M DUB (@gmwalters27) reported

    @bt_uk Internet has been down all morning and haven't been able to contact an advisor due to your celebration of them. You recommend using the app but I can't do that as I have no WiFi and my house gets poor signal.. Appalling service really

  • DKO001 Des O'Hare (@DKO001) reported

    @bt_uk Ok this is the new account number. We were told we had to start from scratch like a new customer (and that hasn’t worked either). Des O’Hare GB26619404

  • gmwalters27 G M DUB (@gmwalters27) reported

    @bt_uk I managed to speak to an advisor, there is a major network outage in my area and it is getting sorted. Thank you for the reply though

  • cardifframon Ramon Corria (@cardifframon) reported

    @bt_uk I’ve tried to raise the issue with Openreach but their complaints procedure hardly covers this issue I’m trying to resolve. Llanishen Exchange in Cardiff needs to have the front of the site tidied up, grass cutback and made to look reasonable. It’s disgraceful and needs sorting!

  • coachingwith Caroline Davies #mental health coach (@coachingwith) reported

    @JaneFallon @bt_uk Good luck! I’ve had awful service..

  • marrinlr . (@marrinlr) reported

    @bt_uk hey, i keep getting emails and texts asking me to log in and claim my reward for joining but as i was with you guys before and have come back it sends me to my old account where there is no reward. can you help or can i DM on my details? cheers

  • tweedandbeard Beard&Tweed (@tweedandbeard) reported

    @bt_uk Nope only apple products. It's a known issue with BT WiFi as there is lots of discussion on it on the Internet. I've raised it before but all I've been told is to split the WiFi or something which means nothing to me

  • _nancymartin Nancy Martin (@_nancymartin) reported

    @bt_uk Hi, your wifi is not working in most of my house (I pay for 'every room') and your phone number doesn't seem to be working either when I call. Am WFH so really need support please.