Is BT (British Telecom) having an outage in Hornsey, Greater London, England?

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

 Some problems detected at BT (British Telecom)

BT (British Telecom) in Hornsey, Greater London, England problems in the last 24 hours

BT (British Telecom) Outage Chart in Hornsey, Greater London, England

November 15: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Internet (54.44%)
  • Phone (20.32%)
  • E-mail (9.47%)
  • Wi-fi (8.09%)
  • Total Blackout (4.54%)
  • TV (3.16%)

BT (British Telecom) Outage Map Near Hornsey, Greater London, England

BT (British Telecom) in Hornsey, Greater London, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

BT (British Telecom) Issues Reports Near Hornsey, Greater London, England

Latest outage, problems and issue reports in Hornsey, Greater London, England and nearby locations:
  • mrtimenglish
    Tim English (@mrtimenglish) reported from Ealing, England

    @BTCare Signal booster problem. Had the email instructions to reconnect. Still doesn’t work

  • portercraig1
    Craig Porter (@portercraig1) reported from Ealing, England

    @BTCare All blue on wireless. Internet not so much the issue as the TV. Paying for HD, near full package and channels constantly glitchy or simply dont work. Terrible #CustomerExperience tied into a horrible contract

  • portercraig1
    Craig Porter (@portercraig1) reported from Ealing, England

    @BTCare Happens across all channels every day and night. Router is connected to the box via the plug bridge and even the download speeds are abnormally slow. Please have someone contact me to cancel today.

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare The person claiming to be a BT engineer. I had a similar call two weeks ago. He referred to himself as a BT engineer (not Openreach) and told me there was something wrong with my Hub and I needed a replacement. He put the phone down on me when I asked him too many questions.

  • LexOfBeard
    Laaarvely (@LexOfBeard) reported from Lambeth, England

    @BTCare Nothing wrong with BT to be honest and the fact you replied faster than @SkyUK is epic. Im tired of their crummy service so would like to see who would value my meagre business

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @JHughes_11 @BTCare They’re fake. I had the same after getting a new hub. I suspect our customer details have been compromised.

  • jessiebsdad
    Andrew Poynter (@jessiebsdad) reported from Tottenham, England

    @BTCare We now have a guy called Joseph dealing with it Emmett. I have emailed him a minute ago to follow things up. I am appalled at how bad your service is - perhaps if you supply me an email address I will forward you the details

  • keithyb77
    Keith Brennan (@keithyb77) reported from Ealing, England

    @BTCare don’t really give you much for loyalty, been with them for 4 or 5 years I think, moved house last year and had to sign up for 18 months because i was moving, have to cancel my contract again as moving and they are charging me £124, won’t be back again. #thanks #bt @bt

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare No, customer service about 40 mins ago. Engineer left at 11am after 3 hours. Said he was escalating it to another team at BT to sort it today by remote access. He knew it was an emergency situation, yet I’ve been left hanging.

  • Wuuff
    Petunia Winegum (@Wuuff) reported from Lambeth, England

    @BTCare Broadband upgraded to superfast on Monday, lost all connection from that day. Engineer came today & wasn’t able to fix it. Said he was referring it to u for remote access. That was 4 1/2 hours ago. Rang BT who said nothing on their system. A 2nd engineer is due tomorrow.

  • johngreenlondon
    John Green (@johngreenlondon) reported from Camberwell, England

    @BTCare I don’t have a complaint reference on the basis I am spending so much time together with my co ordinator calling Manila the last thing I need is to then repeat myself to another department

  • AnnieJBC
    Aromatic Ginger (@AnnieJBC) reported from Islington, England

    @BTCare Now I would like to cancel the contract as I’m sick of it.

  • rithompson
    Rosalind Thompson (@rithompson) reported from Barnet, England

    The @btsport commentators couldn't be anymore biased towards Liverpool if they were wearing replica kits and singing You'll Never Walk Alone. #ARSLIV

  • Tipz22
    Dawood Tipu 🌐 (@Tipz22) reported from East Ham, England

    @SkyUK It's not great for gaming, no. I shall do so since @BTCare is not doing anything to help me!

  • ziegfieldstar
    Joy Debenham Burton (@ziegfieldstar) reported from Ilford, England

    @BTCare Yes. Spoke to someone sensible...I hope but still does not excuse the fact that I was not called back to sort out the problem as promised & spent over hour on Tues talking to 4 different people. Very poor performance

  • Morris2906
    Morris Hickey #BrexitNow #StuffChequers (@Morris2906) reported from Chigwell, England

    @ziegfieldstar @bt_uk On 22 October I was told call would be made to me in 24-48 hours. Nothing until 30 October, 190+ hours later, and final resolution evening of 31 October. Last night's lady very helpful, and problem resolved in about 15-20 minutes. @BTCare

  • cdavey01
    Charlene (@cdavey01) reported from Tottenham, England

    @BTCare Disgusting service from BT. #noloyaltytoyourcustomers

  • WelshSeanSter
    Sean Clarke (@WelshSeanSter) reported from Paddington, England

    @BTCare This is the worst customer experience that I have experienced in a long time, much worse than your competitors!

  • SeanH343
    Sean 💤 (@SeanH343) reported from Bexleyheath, England

    @BTCare for the last few days around 8pm my internet speed has dropped drastically. Going from an average of 15-20Mbps download to 0.15... please fix

  • Morris2906
    Morris Hickey #BrexitNow #StuffChequers (@Morris2906) reported from Chigwell, England

    I received a direct message from @BTCare and had some toing and froing with them. I am still waiting for the email team to contact me, and #BTcouldntcareless can give no indication of when. THIS IS NOT SERVICE, IT'S A DISGRACE.

  • JaiP72
    JaiP (@JaiP72) reported from Loughton, England

    @Coatesmeister84 @Hotspur67 @RobbieSavage8 @btsport @GlennHoddle @SpursOfficial Was at the game and will never ever forget it

  • tinysuz
    🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    Well #BT @BTCare we now have no internet at all even when our hub shows blue the speed and signal is so weak we cannot do anything. It’s outrageous that we have to go out to get a bit of wi-fi.

  • tinysuz
    🐾Suzanne ⚒ COYI ⚒🐾 (@tinysuz) reported from St Albans, England

    @bt_uk @BTCare All very well you launching Plus, our BT wi-fi broke on 14/09/18 and you STILL cannot fix it 😡get your existing products up and running before you launch extras.

  • Darrenskhjones
    Darren (@Darrenskhjones) reported from Bexleyheath, England

    So glad @martinkeown5 isn’t a referee. I’ve never heard a pundit get so many calls wrong #btsport #MANJUV

  • EeePee13
    Elaine Penn (@EeePee13) reported from Ilford, England

    Piss poor service from @BTCare’s dedicated bereavement line. After two calls from us on behalf of my recently-widowed mother, two separate people scheduled call backs with her. She’s still waiting.

  • ScottPurdue8
    Scott Purdue (@ScottPurdue8) reported from Paddington, England

    Disgusting service from @bt_uk. Increase in prices, reduced content and not allowing customers to leave without extortionate charges. Would not recommend to anyone. @BTCare

  • BeckyEvans3
    Bexxxxxx;; (@BeckyEvans3) reported from London Colney, England

    @BTCare The point is that we have been talking to your teams & the service has been bad. Maybe use your initiative by offering support & compensation on the phone to these people.

  • john_leonida
    John Leonida (@john_leonida) reported from City of London, England

    @BTCare the answer your team cited was that the service was too successful and they had problems with the ordering system. Really!

  • john_leonida
    John Leonida (@john_leonida) reported from City of London, England

    @BTCare I now have accept terms for BT Plus AGAIN!!!! and I have not had the benefit of BT Plus for weeks the service I signed on for was cancelled NOTWITHSTANDING there being a direction to fix a problem. I still don’t have the service I signed on for and i have to call back next week!

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    No thanks go to @BTCare for calling me early and waking me on a Sunday morning to talk about my faulty broadband service. They were then insulting on the phone while setting up a THIRD engineer visit to my home

  • Gary_snell
    Gary.snell.afc (@Gary_snell) reported from Enfield Lock, England

    @TheSqueeze80 @btsport That was so annoying. Need to know wtf Ferguson was saying

  • sakib3yrncb
    Sakib (@sakib3yrncb) reported from Poplar, England

    @btsport you lil piece of shits. Stop censoring the ******* fight. We pay for this shit.

  • jnasagram
    jNAS? (@jnasagram) reported from Borehamwood, England

    What did @tonyfernandes say? **** sake BTSport #ufc229 #TonyFerguson #pettis sound kept cutting out

  • PennyRutterford
    Penny Rutterford (@PennyRutterford) reported from Walthamstow, England

    I am told by @BTCare that what is “best for me” is to wait for a call back tomorrow after an engineer’s visit this morning has made my already intermittent broadband service even worse. I’ll tell you what is “best for me” - to actually have the service I pay for!

  • chrisrainbird
    Chris Rainbird (@chrisrainbird) reported from Ilford, England

    @BTCare Hello there. Are there any problems with logging in online as I haven't been able to log in for nearly two weeks. Thanks.

  • EeePee13
    Elaine Penn (@EeePee13) reported from Ilford, England

    Hi @BTCare Yet again having issues with our router throwing a strop & deciding not to work. So no broadband, no Netflix, second box can’t connect to main box. Usual crap. Router over four years old. How do we get a new one? Too stressful trying to call you.

  • esspekay
    SPK (@esspekay) reported from Eltham, England

    Why have @btsportfootball @btsport got two ex celtic players in the studio for a Rangers match? **** this shit #mute

  • EvelynBA64
    EvelynBa (@EvelynBA64) reported from London, England

    It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

  • devils50
    Simon Devlin (@devils50) reported from Poplar, England

    @BTCare getting appalling customer service. Passed from joker to joker

  • maxfras
    Max Fras (@maxfras) reported from London Colney, England

    @BTCare Lucky you. I must get a job with BT to get all that time to call BT customer service. Unfortunately, as a customer, I don't have so much time to enjoy your playlist

  • maxfras
    Max Fras (@maxfras) reported from Islington, England

    @BTCare Is this a practical joke? This number sends me to the very same service ('very busy at the moment')...

  • Centre13_larry
    Larry Alaka (@Centre13_larry) reported from Hammersmith, England

    @hayhotime @btsport I am getting the same issue. Every other channel fine. Get to BTSport1 and apparently its my Internet!!!!!

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    mourinho has to go surely another defeat another poor performance @ManUtd players out of postion ed woodward do the right thing get rid now @btsport

  • tinysuz
    ?Suzanne ⚒ COYI ⚒? (@tinysuz) reported from St Albans, England

    It’s now 2 weeks to the day our wi-fi went down and we still only have intermittent wi-fi. Even when it’s on only max speed of 34. Very poor, waiting on a filter to arrive , just hope this fixes it #BT @BTCare

  • THEORIGINALMB
    MB (@THEORIGINALMB) reported from London, England

    @ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

  • HBurness
    Helen Burness (@HBurness) reported from Lambeth, England

    @BTCare Hi - it is not working and asking for a valid number. Please advise on next steps?

  • HBurness
    Helen Burness (@HBurness) reported from Lambeth, England

    @BTCare hi am in SW16 with no broadband at all and a lot of urgent work to do - is this area affected by an outage? Any idea on resolution time?

  • lolo_wells
    Lorraine Wells (@lolo_wells) reported from Islington, England

    @BTCare Is BT BB down in London EC1?? no BB here for about 20mins

  • Gazz_18
    Gazz Eighteen (@Gazz_18) reported from London, England

    @BTCare Any issues in the W1D London area with Broadband? No connection here?

  • lorrainemking
    Lorraine King (@lorrainemking) reported from Brentford, England

    @pw_thunder @DannyJohnJules @BTCare Exactly. They are disgusting. They’ve failed to provide me with a service and now have the cheek to penalise me for no longer wanting to pay for a service they are not providing for me. You couldn’t make this shit up

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:
  • KAnn173
    Ann Thomas (@KAnn173) reported

    @BTCare Well the 14th has come and gone and still no broadband. @BTCare @SkyUK @OpenreachHelp you’re all as bad as each other. It’s just a shame @virginmedia can’t install until 29th. @itvMLshow my suggestion would be don’t move at all!😡

  • MattDimbylow
    Matthew Dimbylow (@MattDimbylow) reported

    @BTCare Please don sign the obvious. Review the notes. It being a problem for a while.

  • 3trinitythree
    Lee (@3trinitythree) reported

    @BTCare I’ve left BT. Only so much BS I can handle. Inability to resolve problems, and staff not even attempting to resolve a problem for 5 days until I rung up to find out what’s happening. Then when I say I’m leaving problem is miraculously looked in to and resolved. Too late

  • Rachel_Mantell
    Rachel Mantell (@Rachel_Mantell) reported

    @SCNathan @bt_uk @BTCare @TalkTalk The entire company is an embarrassment. The poor frontline staff are trying to do a job and the infrastructure, processes, management are a joke.

  • draperlimited
    Draper Fire, Security & Electrical (@draperlimited) reported

    @BTCare BT fail to reimburse over £1500 in mid sold telphone line charges, which they accept liability for!Worst customer services I have encountered!

  • HelenaK_02
    HelenaK (@HelenaK_02) reported

    @BTCare @BT - over a month from order to get phone line and fibre installed! Fibre delay understandable but not the phone line which just needs activating! Disgraceful level of service and no other option as BT have a monopoly due to rural location 😡 #poorservice #notagreatstart

  • English_Muff1n_
    Dannii 🐝 (@English_Muff1n_) reported

    @BTCare But 2 weeks to fix something is appalling and even then you could tell me I have to wait another week. I suggest you change suppliers @OpenreachHelp it certainly doesn't take 2 weeks to fix some cable.

  • jamied7
    Jamie D (@jamied7) reported

    @BTCare Yes, that's what I meant. It tells me to go to a web page but it won't load because my broadband is awful

  • SCNathan
    Sara Nathan (@SCNathan) reported

    @Rachel_Mantell @bt_uk @BTCare Have now surpassed @TalkTalk in *cr*p* customer service. (An achievement) My former guest now does have WiFi. #Sympathies

  • English_Muff1n_
    Dannii 🐝 (@English_Muff1n_) reported

    @BTCare Absolutely appalled. Next available date for an update on getting my broadband sorted... 26th of Nov. If that's not *************** I don't know what is. Nothing but empty promises. Can someone contact me to cancel my contract, please!!!