BT (British Telecom)

BT (British Telecom) Outage Report in Hornsey, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hornsey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hornsey, Greater London, England 11/18/2025 06:10

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hornsey, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Wandsworth, Southwark, Hammersmith, London, Chingford, Hounslow, Harringay, City of Westminster, Ealing, City of London, Islington, Kensington, Wembley and Ilford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomWandsworth Internet
United KingdomSouthwark Internet
United KingdomHammersmith Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hornsey, England

Latest outage, problems and issue reports in Hornsey and nearby locations:

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help

  • NEMUSA1 Jason Azz @robandjas (@NEMUSA1) reported from Camberwell, England

    @bt_uk the connection is so poor is driving me mental

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @chriswalklett @bt_uk I very much agree to you, very poor response from @bt_uk who deliberately ignored my messages

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk Yes @bt_uk still requiring clarification from the DM I sent + cancellation of broadband service because I had enough! Overcharged and need refund.

  • NeilFranks7 Neil Franks (@NeilFranks7) reported from Hounslow, England

    @bt_uk 32 phone calls later still not got my bttv package correct. They have big issues with the booking system. I would not bother!

  • abbyhandbridge abby handbridge (@abbyhandbridge) reported from Islington, England

    @piersmorgan my 78 y/o mother has no broadband and @bt_uk are being extremely unhelpful.... please help! We need to see she’s ok.

  • jugolotus Jules Ugo (@jugolotus) reported from Camberwell, England

    Just enjoyed blood-curdling levels of horrendous customer service from @bt_uk arrogant and rude beyond belief.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @Stephen40141780 @bt_uk Same experience!!!! The customer service promised to call back @bt_uk but never followed up, I need to cancel my broadband real quick and move to another server!

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @Craigro37117708 @Flight_Refunds @skytv @btsport @British_Airways @easyJet @nhcollection I agree but at least @skytv done something to help customers out!

  • ainey68 Lorraine Wall (@ainey68) reported from Harrow Weald, England

    @bt_uk I’ve been trying to get through to you for three days to pause my BT Sport package. I don’t understand why you can’t take the easy customer friendly approach the Sky Sporys via their app. Please contact me. Thanks

  • R4T3D_R7 R4T3D_R7 (@R4T3D_R7) reported from Poplar, England

    @Sidchopsmum @btsport You won’t be able to cancel. Instead they will review it on a monthly basis

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @zXenx @bt_uk No, I am not, i waited 50min as expected and instead I was treated poorly and the customer helpline person decided to hung up on me saying he cannot hear me despite I can hear everything and the phone reception is very good here! Nothing to do with self centredness my friend 😂

  • jackdiakou jackdiakou (@jackdiakou) reported from Enfield Lock, England

    @shoeburger @SkyHelpTeam @SkyUK @SkySports @btsport won’t even let you pause or cancel.

  • JackTeh96 Jack Teh (@JackTeh96) reported from Hammersmith, England

    @bt_uk agreed to @jugglerbry, my queries are not being answered despite being on hold on customer service phone line for 1 hour and get very poor response on cancelling my BT broadband service.

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @dallaglio8 @WaspsRugby What about #CustomerTalk DD getting canceled tomorrow as no income #selfemployed means no cash to pay for a football service I was paying for & you don’t have. Be like @skytv & play the game!

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported from London, England

    @btsport @BTfootball1 so been trying to get through to cancel sport or even pause just like @skytv have done. So time to cancel DD I bet they contact me once I’ve canceled 🤔 one way of getting through!!

  • ejp72 Liz (@ejp72) reported from Walthamstow, England

    @btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • andyweller66 Andy Weller (@andyweller66) reported

    @bt_uk If the appointment didn’t go through, it might be polite to let the customer know. Some of us have to go to work, not sit at home pretending.

  • pmbreslin Bresa 🔙the 👑 (@pmbreslin) reported

    @virginmedia The whole VM service is a joke and I can’t wait to be off it. I even stopped calling in faults, CM make everything too difficult - apart from upgrading of course. @bt_uk fitted today, works perfectly.

  • LaverokBirdFood LaverockHallBirdFood (@LaverokBirdFood) reported

    @btbusinesscare You are despicable- charging us for fibre broadband which we can’t get ! Our broadband is 1mgps - pitiful & but we pay for better - their answer - pay more - for lousy service . Shame on you

  • _vectorize_ vectorize💙 (@_vectorize_) reported

    @bt_uk @artsmithdrums Ah yes, a 14.4% increase in one year is very reasonable and will definitely yield a commensurate increase in service, won't it ClaireC. Mine has gone up by £20 a month btw, what a joke.

  • akuawood Sheabutter Cottage® (@akuawood) reported

    @bt_uk I am very frustrated with your service. Engineer booked for Monday 27th February never turned up. Technician book for a call on Tuesday never phoned!!!

  • Ben_Digedig 🇺🇦 Ben Digedig 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇷 (@Ben_Digedig) reported

    Called @bt_uk as bills going up by RPI PLUS 4% because they can. Back to their bad old ways with bad deals & customer screwing. Their 'offer' was to increase bill by MORE than RPI + lock me in till 2025🤬Any way to cancel the 9 months on contract? @MartinSLewis @MoneySavingExp

  • MrPeteEdwards Pete Edwards (@MrPeteEdwards) reported from Urmston, England

    Hello @bt_uk and @WeAreOpenreach how can it take 3 weeks , to not resolve a broadband dropping issue in a Manchester property. Our broadband is off.. and seemingly no-one know why.

  • shelleywhitl Shelley Whitlam - Menopause Champion (@shelleywhitl) reported

    @TheSolarShed @btbusinesscare Kevin, give the twitter team a chance to help you, I was at the end of my tether back in July following a business move, the twitter team were the only people worth speaking to and they sorted it after 8 wks of incompetence from the phone & online chat staff.

  • samsamsamsam92 Sam (@samsamsamsam92) reported from Leeds, England

    @aliogg_77 @btsport The Saturday blackout was brought in 50 years ago and doesn’t show any benefit these days - in fact the EFL themselves have been campaigning to get it scrapped. On the FA cup point, little old Manchester United the live game tonight, sure the 900k in TV money will do them good.

  • theGentryPNE #RidsFAIL OUT (@theGentryPNE) reported

    Pay more than any other country in the world for @SkySportsPL, @btsport and @PrimeVideo and can’t watch top of the #EPL midweek - Arsenal not on tv. Can’t wait to cancel this **** 🖕 #ARSEVE #PremierLeague