BT (British Telecom)

BT (British Telecom) Outage Report in Hornsey, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Hornsey, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Hornsey, Greater London, England 11/29/2025 05:35

November 29: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hornsey, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hackney, London, Southwark, Harringay, Wembley, City of Westminster, Islington, Stanmore, Greenford, Hammersmith, City of London, Newham, Southall, Paddington and Buckhurst Hill.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomSouthwark Internet
United KingdomHarringay Internet
United KingdomWembley Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Hornsey, England

Latest outage, problems and issue reports in Hornsey and nearby locations:

  • rob_fisher_efc Rob Fisher 💙 (@rob_fisher_efc) reported from Tottenham, England

    @btsport any chance you can get a decent app team?! You are by far the worst TV app out there!

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @elacha123 Same here..... Got more response via Twitter from @bt_uk and @ScottishPower than their service desks..... #poorcustomerservice

  • kateaustin496 Kate Austin (@kateaustin496) reported from Stratford, England

    @thebedfordfox @btsport Not a bad cricketer either David.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    I'll tell you what Conte is thinking, Clive. He's thinking - why ******** did I take this job? #BTSport #COYS #MURTOT

  • edwardwoodhouse Edward Woodhouse (@edwardwoodhouse) reported from Poplar, England

    @bt_uk we were told our wifi would go live today. It hasn’t. We were also given a mini hub which doesn’t work. Please can you help us sort this?

  • Ramonnavarro Ramon Guthrie (@Ramonnavarro) reported from East Ham, England

    @BT_uk @BTCare @BTGroup What is happening with BT Broadband internet over the past week, why does it keep cutting off, is there a problem in the Newham, London area? #bt #broadbandissues #fixconnection

  • MarinerIndy James Mariner (@MarinerIndy) reported from Camberwell, England

    Just had the misfortune to catch a few minutes of 'The Football's On' on @btsport . Never again. Like giving weekly airtime to your mate in the pub who think he knows his football, but just doesn't get it. Reactive dross.

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @btsport @bt_uk are you going to fix your PS5 app out any time soon?! I pay for the BT Sport subscription yet I cannot watch any live games. It’s been months now!!

  • DaveOCarroll Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England

    @bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    Finally able to book an upgrade to fibre this week & have now been w/o internet for over 24h, which massively affected my work w @funnywomen & all that @TalkTalk can do is tell me it’s an issue w the line & @bt_uk are responsible for solving it anytime from 2-3 working days (2/3)

  • erossiniuk Henry (@erossiniuk) reported from Kensington, England

    Is @bt_uk broadband down? I have no connection at home (post code W105LT) #bt #broadband

  • BancoDePapa グラハム・スミス® (@BancoDePapa) reported from Tottenham, England

    @bt_uk my internet is down in Tottenham N17 I have orange lights flashing on my hub and this is the second time we've been down this week.... We only changed recently from @EE and are not impressed

  • DavidRobson84 David Robson 🎧🎬🌈 (@DavidRobson84) reported from Lambeth, England

    @bt_uk I’m getting SO many cold calls on the landline recently, especially first thing in the morning. How do I log it/make it stop? 😭 It’s that much of a nuisance I want to cancel it but need it for work…

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • kutanural Kutan URAL (@kutanural) reported from Hounslow, England

    @bt_uk my wifi is down for about an hour.. what's the issue?

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • JTyrrell_ Joe Tyrrell (@JTyrrell_) reported from Lambeth, England

    @bt_uk It would help if you enabled being able to stream the coverage from a mobile device onto a tv via Chromecast or similar. I don’t have access to another device other than a mobile and I’m sure you can appreciate watching on a mobile isn’t ideal.

  • MarianasBits 🥬 🍓 Mariana Feijó 🍓 🥬 (@MarianasBits) reported from Hackney, England

    What I want to know is who will reimburse me for the service I’m paying for while not being able to use it & who’s paying for the extra data I’m having to pay for in order to do my actual work which pays for my home & food? @TalkTalk @bt_uk (3/3)

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • david_fink David Fink (@david_fink) reported

    @bt_uk how do I actually speak to somebody? My broadband is down, with no solution offered by your various bots. Thanks!

  • SamRichardsNo1 Samuel Richards (@SamRichardsNo1) reported

    @OpenreachHelp We’ve recently moved house with @bt_uk and Openreach have cancelled our order every time (5 times now). Please help! We need connection for #workingfromhome

  • AndyGibson33 🅰️ndy Gibson (@AndyGibson33) reported

    @bt_uk my mother in law has just moved and signed up for your broadband and phone. I have got broadband working, and the phone can make and receive calls. I can't get the Alexa set up to work. I've tried following the instructions on the Web but am getting nowhere. Please help!!

  • Mr_XYY XYY (@Mr_XYY) reported

    @bt_uk I’ve tried this and they say, they can’t help. I need to speak to someone regarding ongoing street work?

  • TILER_NORWICH Gavin Wright Ceramic Tiling Norwich (@TILER_NORWICH) reported

    @bt_uk No I didn't get the help I need...im absolutely disgusted with the treatment I have received.

  • ByRobDavies Rob Davies (@ByRobDavies) reported

    @bt_uk Hi, you've sent me a minihub while I'm waiting for a home move installation. Tried to set it up but it tells me "no sim". There is a sim (which I haven't touched) and the hub is fully charged. Please help!

  • KevinLockyer3 Kevin Lockyer (@KevinLockyer3) reported

    So, we are paying for a fibre service we don’t have. We have no idea when an engineer might attend again and connect us. We cannot book another appointment and are wholly in the hands of “specialist team” who don’t seem to want to contact us. Good work @bt_uk

  • StevenMcKinnon Steve McKinnon 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StevenMcKinnon) reported from Glasgow, Scotland

    Honestly @bt_uk strive to find ways to **** up everything to do with customer experience.

  • katefalkingham Kate (@katefalkingham) reported

    @bt_uk same person also tries to tell me I will never be without Wi-fi, despite my parents & sister both being without Wi-fi for extended periods of time with you doing the bare minimum to fix with no urgency. She then back tracked. Annoying moment 3.

  • helga140465 Helen Grant (@helga140465) reported

    @BTCare oh my goodness! So after an engineer visit it’s still awful! Thanks!