BT (British Telecom) Outage Report in West Drayton, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and phone.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in West Drayton, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
-
Internet (60%)
-
Wi-fi (14%)
-
Phone (11%)
-
E-mail (6%)
-
Total Blackout (6%)
-
TV (2%)
Live Outage Map Near West Drayton, Greater London, England
The most recent BT (British Telecom) outage reports came from the following cities: London, Ealing, Finchley, Wembley, Brentford, Bushey, Ascot, Isleworth, Slough, Fulham, Feltham, Greenford, Wandsworth, Hounslow and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports Near West Drayton, England
Latest outage, problems and issue reports in West Drayton and nearby locations:
-
Al Sarpong
(@albsar1970) reported
from
Kensington, England
Newcastle’s forward players are good honest workers but you cannot help thinking that if they had a top class striker on the end of their good moves, it might have been a different outcome at Etihad last weekend. Man City would have been relieved to get those 3 points. #btsport
-
subhash r ghosh
(@submita) reported
from
Harrow Weald, England
@bt_uk automating the customer care doesn’t help. There needs to be the right initiative and the right people to take care of customers. Disappointing and deplorable!!!!!
-
Nadine Matheson
(@nadinematheson) reported
from
London, England
Ring doorbell is down, #alexa is down - is it just me or is this happening anywhere else? @bt_uk
-
Sandro Rosa
(@SMarxx4) reported
from
Epsom and Ewell District, England
@bt_uk You definitely need to sort out you customer service. It’s been a shame. Keeping saying you’re extremely busy at moment.If you’re busy get more people to answer the calls.I’m really sure I won’t get that on sales team. Philip Jensen do something
-
Ororo Munroe
(@justcryhavoc) reported
from
London, England
@btsport Could you kindly inform me of how to cancel your service which we have via sky? I telephoned this morning and was rudely told that I would have to call Sky. Your website indicates otherwise.
-
Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@emerald1910 @bt_uk @Ofcom I feel the same on & off I have been a loyal BT customer since the 90's when I lived with my parents and have paid them a lot of money for their services. Hey, ho, you live and learn don't know if I have it in me to challenge their derisory and laughable offer of £0.39 per day.
-
Richard Foster
(@richardfoster1) reported
from
London, England
@bt_uk just switched over to BT broadband (with @EE ) but no internet. Equipment worked fine on precious EE connection… help!
-
Alan Burkitt-Gray
(@alanburkittgray) reported
from
London, England
@bt_uk @ninabake2 No, BT, it's you who's having the problems with Nina's account. Stop passing the blame on to her
-
J Andres 🎧
(@JAndresDJ97) reported
from
Brentford, England
@btsport refund me please, why am i paying £30 a month for it to keep freezing and saying ‘sorry, theres a problem’
-
Dan White
(@whitedan2001) reported
from
London, England
Hi @bt_uk we’ve had no fibre broadband in our area (Forest Hill, SE23) since Saturday. It was supposed to be fixed by 1pm yesterday. Spoke to call centre and they promised it would be done by 5pm. Still not working this morning - what’s going on?
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Spelthorne District, England
@bt_uk @schilvers1981 **** off BT ya skanks ! I’m cancelling my contract. Get a firestick
-
Stuart the Copywriter
(@StuartTarn) reported
from
Egham, England
Unbelievably shocking service from @bt_uk and @WeAreOpenreach. Broadband order placed on 3 Dec for a 14 December installation. Just spoke to a lovely person at BT who had to break the news that the "update" I was due to get today was "ring back on Feb 20 for an update"
-
antonio
(@antoniofrank82) reported
from
Brentford, England
I regret so much in have hot CK tract with @bt_uk , they have promised my internet on last Friday and since that everyday is a new excuse … and always “sorry” honestly I horrible how they make us to feel useless #badcompany #barcustomerservice 😤😢😤😢
-
Allen_lovemymind
(@EpsomMental) reported
from
Epsom and Ewell District, England
@bt_uk Thank you Elaine. I am so peeved that I have waited 253 days and it took the OpenReach engineer no more than 1 and a half hours. I have got myself so stressed & mentally unwell over this situation!! And feel BT executive complaints team have not listened/heard my complaint
-
Susan Pym
(@susan_pym) reported
from
Brentford, England
To @bt_uk - I received a ‘Final Warning’ today. How many times do you need to be told that YOU haven’t sent the bag? “Hello, BT here. A final reminder to return your kit to avoid a charge. It's owned by BT and was loaned as part of your service to us.” @BTCare
-
jrachw
(@am_on_the_fence) reported
from
Richmond, England
@bt_uk fault diagnosed saying "expected fix by 1.45" .. supposed to be working at home but can't do anything. No sign of any engineers anywhere. Can you update . Tw12 2 postcode
-
GurunG PankaJ
(@Godavarian193) reported
from
Merton, England
Tube strike. wife working WFH and @bt_uk outage. Brilliant 😡
-
Alan R Adair
(@RadarRadar) reported
from
Hounslow, England
@btsport I am tired of signing in every time I switch on my TV. Every time. Just once I’d like to sit down, point my remote and watch the sport instead of QR codes, passwords, IDs and six digit numbers in associated devices.
-
Jeannie Di Bon
(@jdibon) reported
from
Merton, England
@damiendavis @bt_uk Has yours still down or has BT resolved? I’ve been down since 11.30.
-
Moggy🛸🪐🚀👁️⃤
(@MoggyMarshman) reported
from
Worcester Park, England
@DaneMorgan16 @Pacca_666 @btsport That defo sucks.! Mad how that ain’t on there
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
-
Steven Chapman
(@DrStevenChapman) reported
@bt_uk Yes there was a problem with the existing line in the new house and they cancelled our order without telling us ! So we made the order two weeks ago before moving amd only found out after we moved and the broad band didn’t come on as expected .
-
Niall a Barraigh
(@frombarra) reported
@btbusinesscare I'm sick fed-up of this problem of broadband dropping off at my restaurant..can you send someone who can actually fix the bloody thing..#btbroadband #shitservice #onholdforever
-
Yoda's Revenge
(@irridescent) reported
@bt_uk @MarcusRashford Pity you were not as focused on getting your own product up to standard. My internet speed 0.46 mpbs on a promised 25. Time problem has existed: 3 weeks. Engineers worked on it: 9. Appointments missed with no explanation: 2. Status: not resolved. Client: at wits end.
-
JW 🇬🇧
(@littlemissj74) reported
@bt_uk @4 Hi Eileen I think I found replacement! Was in a box hidden at back of cupboard. I must never have set it up. Will get this sent back.
-
Yoda's Revenge
(@irridescent) reported
@bt_uk I tried that it just gives me an automated response. A process I have been through a 100 times. I have no resolution out of this process.
-
Steven Chapman
(@DrStevenChapman) reported
from
Kingston upon Thames, England
@bt_uk So we need to re book our order and wait for openreach to turn off the old line. The issues are 1 BT did not tell us there was a problem 2 We have to re order ourselves and 3 we are still paying direct debits - even though there is no service. I realise we will get a refund
-
Wendy Nevins
(@wendyjnevins) reported
@bt_uk Same thing I’ve been told every time I speak to someone. BT error that disconnected my broadband 11 days ago. What happened to all the scheduled call backs that never happened? How long does it take to complete an ‘order’ to rectify a BT error. Not good at all.
-
Yoda's Revenge
(@irridescent) reported
@bt_uk I never even saw the game!. My internet speed 0.46 mpbs on a promised 25. Time problem has existed: 3 weeks. Engineers worked on it: 9. Appointments missed with no explanation: 2. Status: not resolved. Client: at wits end.
-
Rita
(@RitaRenee16) reported
@Nusbacher @bt_uk @bt_global Everything is slow here in Door County, WI.(small peninsula on Lake Michigan) I had to place orders for my resort 2 months in advance and forget about having a plumber or Electrician come out right away they are booked months out. Small price to pay for living the lake life🌻
-
Free Spirit
(@DTSFA) reported
@bt_uk your website says no known issues, which is incorrect