BT (British Telecom)

BT (British Telecom) Outage Report in West Drayton, Greater London, England

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The latest reports from users having issues in West Drayton come from postal codes UB7.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in West Drayton, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in West Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in West Drayton, Greater London, England 12/24/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near West Drayton, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Hammersmith, London, Sutton, Slough, Watford, Feltham, Wembley, Wandsworth, Maidenhead, Barnet, Harrow, Hounslow, Walton-on-Thames, Chertsey and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi

Community Discussion

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BT (British Telecom) Issues Reports Near West Drayton, England

Latest outage, problems and issue reports in West Drayton and nearby locations:

  • R0LLSY Jon (@R0LLSY) reported from Epsom and Ewell District, England

    @bt_uk let’s discuss selling customers fibre packages... then 2 months later, less than 48 hours before install deciding we are not critical and leaving me with an open ended install date? Selling packages you can’t deliver on is v poor. Especially when home schooling etc

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk Bad start to being a new customer, engineer was booked to come yesterday to set up our new broadband, never showed, called this morning and was told it was too dark for him to complete what he needed to do outside, now get told the next available date is 7th April

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @BTCare need urgent help. Builders have inadvertently taken out phone cable so have no phone/internet. Please help!

  • SoulfulScotsman 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stephen Howie 🍀 (@SoulfulScotsman) reported from Richmond, England

    @bt_uk @amysverse_ Dear BT. I've had the same issues this week and @virginmedia asked me to contact YOU about this as BT Sport are the programme providers / rights holders. What are we supposed to do here? We completely stuck in the middle and paying for the privilege.

  • AmitChampaneri1 Amit Champaneri (@AmitChampaneri1) reported from Virginia Water, England

    @btsport If Juve rejected the chance to sign him because of Kulusevski joining, it must go down as the biggest mistake since we let go of Henry!!! Or worse...

  • RojasLahoz Charli R (@RojasLahoz) reported from Brentford, England

    @bt_uk Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

  • adama_not Adama Traores not that hench pal (@adama_not) reported from Wandsworth, England

    @bt_uk can you please help me kick off is in 30 mins

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • mazzles78 Maria Ganner (@mazzles78) reported from West Molesey, England

    @bt_uk @chrisdotlatchem Wow!! What awful customer service and the tone of the responses too!! I most definitely would not be recommending anyone take BT 😮😮

  • Jess_L_Andrews Jessica Andrews (@Jess_L_Andrews) reported from Merton, England

    @bt_uk will most likely have to go into the office during this time which is not ideal as we are all still meant to be staying home as much as possible, surely there is a way open reach can sent someone sooner as an emergency

  • kateMorris102 Kate Morris (@kateMorris102) reported from London, England

    @bt_uk Dear BT the service is certainly not a download speed of 8.94. This is an ongoing problem. Pls can you let me know what your tests showed?

  • NesliShafak Nesli Shafak (@NesliShafak) reported from Hammersmith, England

    whats the point of selling wifi service if there is a very bad coverage? 😡 @bt_uk

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk yet another epic fail. 34 minute call, transferred 3 times to the incorrect department, then cut off by the correct department dead on 9pm (home time) and you wonder why we want to cancel? 🤔

  • thewattsy Brad W (@thewattsy) reported from Hillingdon, England

    Yo @btsport, pull your finger out and get #MLBOpeningDay back on. Seriously a technical issue for nearly an hour now? It’s 20 bloody 21, just get the stream from @MLBNetwork like you normally do! This is a bloody joke #BTSportFail

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @bt_uk No we were calling to cancel but had a billing issue first. Seeing as we were cut off we have no idea if the cancellation has been actioned or not?

  • Flaminhaystack Antonia (@Flaminhaystack) reported from London, England

    @jenniseex @bt_uk @virginmedia Yep. I have very poor Internet in my home and pay large prices. Everytime I phone to get it rectified, I'm told there is nothing wrong with the WiFi and my house is the issue. Pathetic. I detest them

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • ADMunro Alex Munro (@ADMunro) reported from Esher, England

    Could the commentators on @btsportfootball @btsport please stop sniffing directly into the microphone. It is awful #EmiratesFACup

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • we75376474 Chris Weldon (@we75376474) reported

    @RugbyLeagueLiv2 Bad idea. I don't want to pay for another service to watch sports. That's why I don't subscribe to @amazonprimenow nor @btsport. There is a cost of living crisis and we can't afford another.

  • alickie66 alickie (@alickie66) reported

    @bt_uk Want a salesman falling over backwards for your custom? Want weeks of complete inaction to provide? Want frustration? Want to be made out to be a liar? Want promised calls that never come? Want to pay double for this? CHOOSE BT.! Want a better service. Look elsewhere

  • adystarkey75 Starkey75 (@adystarkey75) reported

    Getting really tired if the crap signal from @bt_uk supposed to be fibre, seen mire fibre in a bran flake, even with the ee always connected not connected crap, takes hours to upload a frikkin photo

  • KirstenOlverman Kirsten Olverman (@KirstenOlverman) reported

    @PoliceScotland credit where it's due - speedy response to our multiple reports of alleged door to door scammers in Corstorphine this afternoon. Relieved to hear it's just that @bt_uk employ some very rude and unprofessional cold callers.

  • StarrOutlook (((StarrFaithful))) (@StarrOutlook) reported

    @bt_uk why can i not put a complaint in online? i don't want to talk to a call centre again

  • FatSnowflakes FatSnowflakes (@FatSnowflakes) reported from Carlton on Trent, England

    @bt_uk @BTCare I have an old BT Duet 210 handset, just gone over to a broadband where the 'landline' goes down the actual internet. but my old handset is not 'ringing' anymore, is there a reason

  • penalisedsaver penalisedsaver (@penalisedsaver) reported

    1/3 @bt_uk I have received the most appalling customer service today. Following an installation this morning, I have been on the phone for 3 hours tying to sort out a list of problems, most of which stem from you having created an account with a typo in my email address.

  • tonysblabla Antony Scerri (@tonysblabla) reported

    @bt_uk Wow that ridiculous i have always used vpn and never had a problem, what changed? And this from a supposed ISP.

  • JoeDearie2 Joe Dearie (@JoeDearie2) reported

    @WPTutz @alickie66 @bt_uk My Sky bill is going up by a tenner. More money for the same crap

  • alickie66 alickie (@alickie66) reported

    @AidytheTim @bt_uk I've been waiting since January and I'm a longstanding existing BT customer. I sincerely hope you are sorted faster