BT (British Telecom) Outage in Didcot, Oxfordshire, England

@bt_uk engineer booked for this morning between 8 and 1 to fix slow connection yet hasn't shown up.

@btsport Decent sports coverage but PLEASE stop the preaching. People watch you to see and enjoy sport, and people are turning off with your forcing opinions down their throats.

@bt_uk cold calling at 7:30 on Saturday... and she put the phone down when you say "I don t think a sale call at 7:30 is acceptable " How can I put a formal complaint in

@bt_uk first time customer and nothing But disappointment, 4 x 1 hour calls over the last week, 4 different days for deliveries, still not got our system up and it was ment to be running yesterday. Incorrectly charged already and still missing equipment !! Go BT!

@bt_uk Is broadband down in OX11 postcode area?

@btsport @bt_uk Not on my BT service I won't. Picture is rubbish. #BTbloodyterrible

@bt_uk Want to try a new router plz so I know if thats the problem or not. Thank you

@bt_uk Want to try a new router please so I know if thats the problem or not, thanks

@PhelanHill @bt_uk @virginmedia If it works it's brilliant but if it doesn't @virginmedia 's Customer Service is woeful in my experience (and @GBRChris_A 's) Currently even with all the people working at home it is good @ 200 Mbps !

@bt_uk Unfortunately still having issues :-(

@bt_uk @KeoghanB @btsport Too late i was forced to watch a crap re run on YouTube today... obviously knowing the result. Absolutely zero help after many hours repeating my self on chat support, here and email. There is clearly a problem and nothing was done. I’ve screen shot convos to take this higher

@TheVanaramaNL @btsport Nobel never punished them the crap referee did

@BritishTelecom your service has become crap after #ReadingFestival has started. Stop stealing my data and streaming #pissedoff @btsport because there’s no actual #bt trying to watch a film and constant interruptions

@bt_uk No & they haven’t had a reasonable response or explanation,they’ve just been told @bt_uk don’t work sat & sun so will have to wait until Monday leaving them without landline or broadband for another 72 hrs! They had an engineer booked between 8am- 1pm today but they never came😒

@btsport commentary and pundits are objectionable and biased . You can stick your subscription up your red tinged arse- **** you 😂🤣😂🤣😂

@chris_sutton73 @BBCSportScot got shut down at the presser pressing BR about @LCFV post. Its like they want to stop #10 in a row too @btsport

Get rid of Martin Keown on co-commentary. He’s talks so much shit. #btsport

@bt_uk It’s ridiculous. What was it that caused the problem last week? Why is it off again less than a week later? What is going on?!

@bt_uk Please, why won’t you help my parents like you repeatedly say you will? My father has dementia, my mother has no idea what to do. You’re charging them £60-80 per month for a rip off tariff. You say you’ll send them account and tariff info so we can sort it, you never do.

@bt_uk Still having issues just been at work past few days

@bt_uk Do you have a phone number I can call? Internet is very poor

@mustbecwaced @bt_uk Time you where getting hold of BT chief executive. @bt_uk absolutely pathetic the customer service you have received. They should be paying you for having to use your mobiles, sorting the problem and apologising for for everything they’ve put you through.

@bt_uk The engineer came today, needing access to house. He and I both hope that the problem is fixed, though we’re not sure how. I was merely pointing out the anomalies in the computer-generated conversation.

@bt_uk I’ve been waiting all day for a call back and a call comes to my landline rings once and then hangs up! (17 May Complaint ref: VOL013-587562504305 A manager please call before 2pm today) still waiting! My notes say call my mobile!

@bt_uk I’m still waiting for a manager to call. This is getting beyond a joke. I want to resolve the complaint and move on.

@jamclarkey @TinManVlogger @bt_uk Mobile network coverage doesn’t extend to all parts of Hertfordshire, let alone the UK though - even if you are in a position to afford it.

@bt_uk Still no Internet… and it’s Wednesday, the day we were told our service would be restored by “at the latest”. When is close of play for your engineers?