BT (British Telecom)

BT (British Telecom) Outage Report in Harpenden, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Harpenden, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Harpenden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Harpenden, Hertfordshire, England 11/18/2025 05:15

November 18: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Harpenden, Hertfordshire, England

The most recent BT (British Telecom) outage reports came from the following cities: London, Luton, Hitchin, Barnet, Enfield Town, Hertford, Harpenden, Welwyn Garden City, Amersham, St Albans, Chesham, Stevenage and Hemel Hempstead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Total Blackout
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Harpenden, England

Latest outage, problems and issue reports in Harpenden and nearby locations:

  • wp257 Warren Price (@wp257) reported from Barnet, England

    Woke up at 5am to watch #Cricket and #Australia are 3-12! Series lost, but never too late to enjoy @btsport

  • CFCJourno Paul Lagan (@CFCJourno) reported from London Colney, England

    @btsport hi. I cannot get the live channels on the BT Sport app on my Samsung TV - I get error code VC549. I’ve tried rebooting router, TV off and on, reinstalling the app / nothing works. Yet it works fine on my mobile or laptop. Please, any solution?

  • ThomsonKelvin Kelvin Thomson (@ThomsonKelvin) reported from Barnet, England

    @bt_uk Broadband seems to be down in Barnet area. Please advise

  • shaydavefall david marney (@shaydavefall) reported from Caddington, England

    ‘Miles away from Their best’ is a fair assessment from @btsport of @FCHTOnline performance today. Very disappointed with Pete Wild in front of the cameras let himself down.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    IF YOU’RE LOOKING FOR BROADBAND , DO NOT GO WITH @bt_uk !! THE WORST COMPANY EVER!!! Been waiting at my flat since 8am, only to call up and find out the appointment was not booked correctly !!! Everyone that works at @bt_uk clearly have an IQ of a toddler.

  • NicoSCMP Nick Atkin (@NicoSCMP) reported from London, England

    Have tried to resist the urge to go Full Karen on @bt_uk. Phoned them 2 weeks ago to tell them my parents’ home phone line has been cut in half and broadband is down. Have booked 4 appointments with their engineers, each time they haven’t turned up or said anything. shite 🗑

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    Used to have best internet with @bt_uk - but in past week, our neighbours and us are having huge problems. Fibre speed still showing fast, but constant drops and buffering on streaming services. Feels like the days of dial up Wonder if the issue is outside the property?

  • loobylou470 Lisa 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🐶⚽️🍺 (@loobylou470) reported from Stevenage District, England

    @virginmedia So you've just admitted you've had an increase in custom, meaning an increase in profits, yet I and other customers have to pay for you to expand your network? Greedy, greedy, greedy. Pay for it yourselves. Just seen the same package thru @bt_uk for £21 a month less. Bye

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk I have no Wi-Fi, so, I literally cannot watch anything on TV or on my tablet. My so called Halo Hub, just keeps flashing orange. When I called BT, I was told that BT closes at 20:00 🕗 on Saturday’s. Are you not supposed to be open 24 hours to solve problems like these?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    @England @_DeclanRice @bt_uk Didn't realise he played, never heard his name at all

  • warrenedwards11 Warren Edwards (@warrenedwards11) reported from Luton, England

    @aimeejedwards @bt_uk Feel your pain, had poor internet for the last year with BT

  • DecorTiles Decor Tiles (@DecorTiles) reported from Watford, England

    @bt_uk It has already been reported and all they did was put a cone on it. Can you please chase it from your end. The damage is on greycaine road Watford Hertfordshire Wd24 7GP

  • MJ_Wong Michael Wong (@MJ_Wong) reported from Barnet, England

    Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

  • profmyster21 Abbi (@profmyster21) reported from London, England

    @bt_uk Is the wifi down in SE6???

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • TalieDelemere talie (@TalieDelemere) reported from London, England

    @bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

  • adekoya_k MISS OLUBUNMI (@adekoya_k) reported from London, England

    @bt_uk It is absolutely ridiculous, how difficult it is to contact BT, if one has a problem or a simple inquiry. And to think, BT are supposed to be Trial Blazers in this field. Anyway, I need to speak 🗣 to someone about a refund for an Installation that was not carried out.

  • adam_cannon Adam Cannon (@adam_cannon) reported from Barnet, England

    had an IP bleed between us and our neighbours for 3 weeks. Still waiting for BT to diagnose the problem (although we have!!) social media team amazing but @bt_uk very slow. Anyone else had similar issues? Means slow or no internet, random webpages blocked. Drop outs on zoom.

  • kiekyobadeo KX (@kiekyobadeo) reported from London, England

    For a company that prides themselves as Europe’s largest telecoms service provider, @bt_uk have the most lousy customer service team in history! If I go into detail on what I’ve been through!! All because of one master socket install. Which mind you still hasn’t been resolved.

  • pecarbrown Peter Carter-Brown (@pecarbrown) reported from Dunstable, England

    @bt_uk @bt_uk what happens if your home is in a mobile network dead spot? Still unbreakable then? 🤔

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • NikkiScorer NikkiScorer (@NikkiScorer) reported

    @bt_uk Today I was promised that I would be connected. Yet another let down. I have had no answer from.the FB team. Just don't know where to turn.

  • mosdj101 Chris Brewster (@mosdj101) reported

    @bt_uk Diagnostic came back but because I'm a sky customer I have to contact them? Despite BT owning the infrastructure that they use? Bit mad really isn't it? Especially seeing as the problem happens when the BT engineers doing the work 🤔

  • SpasPalm Palm Spas (@SpasPalm) reported

    @bt_uk been on hold to you for one hour, this is a very important call, can someone help ASAP please? #urgent #help

  • boredofsocial Damian Hunt (@boredofsocial) reported

    @sconny3383 @bt_uk Omg that's terrible, just a thought though, instead of complaining just pick it up yourself if it's causing so much distress. You'll feel better trust me! You're very welcome 👍🏻

  • boredofsocial Damian Hunt (@boredofsocial) reported

    @stupotsug @sconny3383 @bt_uk You're right, it shouldn't be left but it's hardly worth a complaint An example about complaining is me, I few months ago something was badly stacked in work I glanced my head I typed an email to the boss then stopped it was weeks before Christmas and someone could've been sacked

  • steviebuk180 Stevie buk (@steviebuk180) reported

    @TheDartsReferee you can claim £25 for bt missed appointment and £5 per day from what should have been the start of your contract to when your service is up and running mate that’s what @bt_uk have to pay

  • vilmsgreen Vilms Green (@vilmsgreen) reported

    @bt_uk incredible poor response to phone calls! Thousands on furlough why not get more staff!

  • chownr Richard Chown (@chownr) reported

    @bt_uk what are you doing. You have messed up our home move and left us with an unreliable home hub for over a week now. 7 hours plus wasted on phone calls. Promised the earth delivered absolutely nothing. Your service is not fit for purpose.

  • Deru_DAA Deru Anding (@Deru_DAA) reported

    @bt_uk Infinity Broadband have promised me fast Internet. Charged me almost £49 a month whilst advertising &£25. Line is poor. Refused to fix, reduce the price instead asked me to pay £196 termination fee

  • Yassiin Yaz Hossen-saib (@Yassiin) reported

    @btsport how do I fix CC_N11 issue?