BT (British Telecom) Outage Report in Billingham, Stockton-on-Tees, England
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (61%)
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Wi-fi (14%)
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Phone (12%)
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E-mail (7%)
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Total Blackout (6%)
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TV (1%)
Live Outage Map Near Billingham, Stockton-on-Tees, England
The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough, Newton Aycliffe, Peterlee and Hartlepool.
| City | Problem Type | Report Time |
|---|---|---|
 Middlesbrough |
Internet | |
| Newton Aycliffe |
Internet | |
| Peterlee |
Internet | |
| Middlesbrough |
Internet | |
| Peterlee |
Phone | |
| Hartlepool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports Near Billingham, England
Latest outage, problems and issue reports in Billingham and nearby locations:
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
@jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down
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Hilda Hirst
(@Mrsthirsty1) reported
from
Ingleby Barwick, England
@bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .
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clinton smith
(@charming_man_) reported
from
Middlesbrough, England
It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk
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MrsP
(@MrsP1001) reported
from
Sunderland Bridge, England
@bt_uk And people on Twitter may be looking for a new broadband connection and should be aware of the level of service from BT
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!
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steve Mc
(@stevemac239) reported
from
Stockton-on-Tees, England
@btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house
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Craig Shitpeas
(@CraigShitpeas) reported
from
Sunderland Bridge, England
Rochdale’s 40yr old forward more effective than #Nufc 40million pound one. He is awful. No heart, no touch, no industry just dreadful. Well done #rochdale a deserved payday. They should have won it. They still might! #facup #btsport
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Daniel Cupryna
(@DCupryna) reported
from
Middlesbrough, England
@bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband
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Jill Butterwick
(@JillButt) reported
from
Stockton-on-Tees, England
@bt_uk internet access down. Went to parents house in same street and theirs is down too
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
Hi @bt_uk is this number your representative 01963439160 phoned me not your customer so probably scam
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Marc Johnson
(@marc3374) reported
from
Newton Aycliffe, England
@bt_uk Very disappointed at the customer service received after a phone call my wife made regarding our current broadband contract. Staff member was very patronising and unhelpful especially considering we have been BT customers for 20 years.
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Jason N Beck
(@beck5ter) reported
from
Stockton-on-Tees, England
@bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson
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Yatesy
(@Yate5y) reported
from
Darlington, England
@bt_uk Well I want to save bt money, save plastic and package and make the world a better place. You don't send me a plastic hub and I don't need to pay a tenner for it. 100% having my pants taken down paying ten pound for delivery
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Mike Eccles
(@oldgreyheron) reported
from
Redcar, England
@bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.
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Dave Lee
(@SunderlanDave) reported
from
Sunderland Bridge, England
@btsport Steve McManaman has to be the worst co-commentator in the history of co-commentators #LIVBAR #ChampionsLeague
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Wrighty
(@MissLWrighty) reported
from
Darlington, England
What would be really great right now is if all the internet providers gave free upgrades to all those in key critical roles working from home to enable them to continue without interruption due to slow service @bt_uk @VirginMediaCorp @skytv
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Jo Smith
(@jo_earley24) reported
from
Redcar, England
@btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!
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Finlay Elliott
(@elliott_finlay) reported
from
Newton Aycliffe, England
@bt_uk Switch Internet off we are closing it down due to the press option 1or 2 usual scam calling stuff
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Jono
(@Jono_1987) reported
from
Ingleby Barwick, England
@btsport @WWEUK Thank god for that I don’t have to see this shit anymore
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Preedy 💫
(@kellypreedy) reported
Oh my goodness, the internet gods must really hate me at the moment… had to pay to go to a coworking space to send some files (as my rubbish @bt_uk home service can’t handle it) & I find their cable got accidentally cut by some workers 😫😫😫
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ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot I have worked for @bt_uk in their billing department in the past - inbound telephone customer service. You are absolutely correct, it IS strategy. This doesn't relate to the bereavement process, but it's still relevant re mob like strategy.
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Duke Silver 🛡️
(@RealSaxondale) reported
@bt_uk Sadly with BT is was all talk. We never managed to get her added to the vulnerable persons list, the team were totally inaccessible, requiring writing to them and never responding. It's all about sales and comission.
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Deano
(@Deano_AFC_14) reported
@BTCare I called support this afternoon to sort out an extremely weird data breach involving a deliveroo driver asking for Wi-fi passwords, the member of your team I spoke to was brilliant, they were understanding and went through steps to try and help the situation
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TC
(@timralph30) reported
@bt_uk @ShellEnergyHome firstly it was a “minor problem their end”, then it was no no Open reach can fix externally in 2 days .... then it was mahbe problem with router ... then it was we do not know then it was some muppet had mistakenly connected you to a dead line!!!! Unreal🤪
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andy
(@andyrawnsley) reported
The joys of switching to @bt_uk internet never have a connection pile of 💩💩
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ryan🏳️🌈
(@ihearsinez) reported
@GeorgeMonbiot @bt_uk After so long of trying politely to decline and simply opt for the landline-only package they already had, the old person will eventually capitulate either out of not wanting to be rude, or having successfully been coerced into believing they really DO need this...
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Duke Silver 🛡️
(@RealSaxondale) reported
@bt_uk For other people in this situation, the vulnerable people team need to be easily accessible, they need to log their calls and follow them up with actions. Whoever is running the show needs to be responsible. Most of all, anyone on the list, never cold call them to sell stuff.
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Alistair Blevins
(@alistairblevins) reported
@bt_uk hi there, I'm currently overseas and my wife is dealing with you trying to fix a broken telephone line (cut cable). I need to add her contact telephone number to our account so that you call her instead of me to agree a time for the engineers to attend. How can I do this?
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Gillian
(@Gillyhbean) reported
@bt_uk Is there a way of contacting someone directly? I'm caught on a never ending loop of retesting.