BT (British Telecom)

BT (British Telecom) Outage Report in Lazenby, Redcar and Cleveland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lazenby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lazenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lazenby, Redcar and Cleveland, England 03/20/2026 16:05

March 20: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lazenby, Redcar and Cleveland, England

The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough and Saltburn-by-the-Sea.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomSaltburn-by-the-Sea E-mail
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lazenby, England

Latest outage, problems and issue reports in Lazenby and nearby locations:

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • DCupryna Daniel Cupryna (@DCupryna) reported from Middlesbrough, England

    @bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

  • Jonisim Jon Brown (@Jonisim) reported from Middlesbrough, England

    They need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport

  • stevemac239 steve Mc (@stevemac239) reported from Stockton-on-Tees, England

    @btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • kirkham_tony tony kirkham (@kirkham_tony) reported from Middlesbrough, England

    @robbiemustoe Seems to be an ongoing problem with btsport

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm going to head round and help him.

  • stemul74 steven Mulloy (@stemul74) reported from Billingham, England

    @btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BambaFaith Faith Bamba (@BambaFaith) reported

    @bt_uk my Internet service has been cut off again...I work from home and you are messing me about once again

  • Mojiha8 Mojiha (@Mojiha8) reported

    @bt_uk @BTGroup I have been waiting over 8 weeks for my broadband to be installation!! Range up to check the status to be told may need another week... So BT literally forgot about customer loyalty.

  • hinchcliffem Mark Hinchcliffe (@hinchcliffem) reported

    @bt_uk @full_spades I am having the same issue. Need urgent resolution. Please help @bt_uk

  • amyrachaell amy guest (@amyrachaell) reported

    @ollyclarke27 @bt_uk We’re having the same issue on the same monitor- please let us know if you have a solution!

  • n1colson Iain Nicolson (@n1colson) reported

    @bt_uk Don't want to be rude mate, but of course she reached out to you. Apparently now coming Monday morning, unfortunately heard this on multiple occasions so we won't hold our breathe.... Another day of waiting around to see if an engineer actually turns up.

  • full_spades A sa (@full_spades) reported

    @bt_uk The smart baby monitor that I purchased form you is not working. The camera wont connect to the portable monitor so we used the app instead and now that is showing errors... "an ssl error has occured and a secure connection cannot be made" How can I get this fixed? Thanks

  • RichieUK_TTV RichieUK (@RichieUK_TTV) reported

    @BTCare my services are due to disconnect tomorrow - of course it’s too late to cancel the cancellation because the lines are closed - how does one reactivate without needing new equipment?

  • vinitesh Vin_1983 (@vinitesh) reported

    @bt_uk No you dont need. 1. Goto login page 2. Forgotton your details 3. Forgot your bt id username 4. put the landline 5. It shows you 7 out of 11 digits of phone and also alternate letters before @domain of your email It is enough for scamsters to gain confidence and then ask pin

  • pembox17 Sally Washburn (@pembox17) reported

    @bt_uk Just seems to be a recent problem. Also keep getting asked to sign up for a password but unable to do that.

  • AndrewExplainer Andrew Knowles - Small Biz Support (@AndrewExplainer) reported

    @bt_uk Only if you’re able to expedite a fix. Quite a few homes in my local area are impacted by these problems. With so much now of life being managed online, having no internet for days is a major problem for some.