BT (British Telecom)

BT (British Telecom) Outage Report in Lazenby, Redcar and Cleveland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lazenby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lazenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lazenby, Redcar and Cleveland, England 12/08/2025 06:40

December 08: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lazenby, Redcar and Cleveland, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Total Blackout
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lazenby, England

Latest outage, problems and issue reports in Lazenby and nearby locations:

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • stevemac239 steve Mc (@stevemac239) reported from Stockton-on-Tees, England

    @btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please

  • stemul74 steven Mulloy (@stemul74) reported from Billingham, England

    @btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips

  • DCupryna Daniel Cupryna (@DCupryna) reported from Middlesbrough, England

    @bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

  • Jonisim Jon Brown (@Jonisim) reported from Middlesbrough, England

    They need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • kirkham_tony tony kirkham (@kirkham_tony) reported from Middlesbrough, England

    @robbiemustoe Seems to be an ongoing problem with btsport

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

  • weameo David Mohan (@weameo) reported from Lazenby, England

    @btsport Hartson is very poor choice.

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Aviel_VA Aviel "The Skysung" (@Aviel_VA) reported

    @bt_uk Hey Laura, sadly that isn’t an option due to the hub having to be placed in the hallway. Hence why we received the booster to mitigate this problem.

  • MarkAshley01 Mark Ashley (@MarkAshley01) reported

    @steeleyp_ @btsport All i know is i pay for BT sport which makes me a BT sport customer you whopper!

  • LaurenFlorencex Lauren Florenće (@LaurenFlorencex) reported

    @BTCare no customer service or help, left in a pandemic with no help until end of week, key worker working from home and can’t send out a hub, shocking

  • SteelyCityDan Dan Pressland (@SteelyCityDan) reported

    @bt_uk This is beside the fact that it took me 5 phone calls to actually get my account cancelled, including 3 after I'd already left, and I was still being issued a bill as your system had never actually closed my account.

  • Marge2612 Margaret Wyett (@Marge2612) reported

    @bt_uk NEVER USE BT U CANCELLED MY BROADBAND INSTEAD OF MY LATE MUM, TOLD TODAY YOU PUT IT BACK ON URGENTLY AND YOU LIED WORST SERVICE EVER

  • LaurenFlorencex Lauren Florenće (@LaurenFlorencex) reported

    @BTCare I’m disgusted as a key worker you can’t fix my internet until Thursday and you won’t send out a 4G hub for no charge, there’s no care at all

  • earlythorn SJP 🦋🦊 (@earlythorn) reported

    @bt_uk ..please explain why fingerprint login expires 🙄 and then "link" to recover password that I've not used for months and cannot remember doesn't work

  • LaurenFlorencex Lauren Florenće (@LaurenFlorencex) reported

    @BTCare been a customer for 30years and Neave in the loyalty department was so rude and unhelpful from a fault which was your own

  • Nilujn Nilu (@Nilujn) reported

    @bt_uk #BT customer service sucks. Lost internet connection, 10plus customer service advisors, multiple changes in price plans and still no resolution

  • lilhallybih Joe🃏 (@lilhallybih) reported

    @courtz_arsenal @bt_uk i feel for you brother, i have around the same 5/6mb and it’s god awful especially when you’re trying to stream,game etc, my dad’s house never drops below 70mb and it’s so soul destroying leaving his house and coming back to stoneage wifi, it should be law that its 20mb minimum