BT (British Telecom)

BT (British Telecom) Outage Report in Lazenby, Redcar and Cleveland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lazenby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lazenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lazenby, Redcar and Cleveland, England 01/19/2026 12:55

January 19: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lazenby, Redcar and Cleveland, England

The most recent BT (British Telecom) outage reports came from the following cities: Stockton-on-Tees and Middlesbrough.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockton-on-Tees Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Phone
United KingdomMiddlesbrough Internet
United KingdomStockton-on-Tees Total Blackout
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lazenby, England

Latest outage, problems and issue reports in Lazenby and nearby locations:

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

  • stevemac239 steve Mc (@stevemac239) reported from Stockton-on-Tees, England

    @btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please

  • DCupryna Daniel Cupryna (@DCupryna) reported from Middlesbrough, England

    @bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm going to head round and help him.

  • pauljonesking #hellomynameis Paul (@pauljonesking) reported from Loftus, England

    So both @bt_uk and @EE are unable to speak to let them know I need to change my payment information because the systems are down!! Welcome to modern Britain and the business world #shambles

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

  • stemul74 steven Mulloy (@stemul74) reported from Billingham, England

    @btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • ha66ie Paul Haggie (@ha66ie) reported from Stockton-on-Tees, England

    @bt_uk hi team. My partner has a work mobile connected to BT. However the mobile phone signal is very poor indoors for call quality. I've searched online and found people who have a signal assist box. Is this available? We are broadband customers. Thank you.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • musicography Musicography (@musicography) reported

    @vhixy @SkyHelpTeam Exact same issue with me. Also in York but I’m a @bt_uk customer. They are sending an engineer on Friday but seems odd that others in York are having same problem today.

  • MatthewGHarris Matthew Harris (@MatthewGHarris) reported

    @bt_uk Five day lead time to fix a problem on your network is a disgrace. No phone and no broadband meaning can't work from home!!

  • liammhornerr liam (@liammhornerr) reported

    @bt_uk So tell me why the engineer has connected the main one in a 3 story town house in the room that is furthest away from the main rooms? Where was the logic? We’ve constantly had issues with BT and now you’re trying to tell me we have to pay £210 after a dreadful pandemic for it? No

  • VanessaWillcock Vanessa Willcock (@VanessaWillcock) reported

    @bt_uk Absolute b*llocks, every time we have a power outage our EE signal goes down too. Nothing is being done to support rural communities. We’re the 1% that doesn’t matter. We can’t even dial 999 in an emergency.

  • King_CJK Chris (@King_CJK) reported

    @bt_uk It is. Done that with @SkyHelpTeam. Now @bt_uk Openreach need to look into this issue in York YO31 and YO24 at least otherwise it will have a load of engineers booked via Sky

  • King_CJK Chris (@King_CJK) reported

    @bt_uk It's 2022. We say no isnt a solution. I've done all of that. The problem is seemingly the BT Openreach monopoly on lines and other providers having to use them.

  • willgoose Willgoose (@willgoose) reported

    @bt_uk My parents have now made 30 calls to you since mid December and the problem with their landline isn’t sorted. First you got rid of their number and then once you restored it they can’t receive calls from other landlines. They are getting very frustrated. Please sort asap

  • DamaniJDias ً (@DamaniJDias) reported

    @ArsenaLouu @SkySportsPL @btsport Never happening when it comes to the UK mate. I can guarantee you, instead of investing a few mill in 8k cameras they'll just level up on the yearly TV tariffs.

  • liammhornerr liam (@liammhornerr) reported

    @bt_uk I’ll go to ofcom then, I’m not paying for something that again, your engineer has done, if you really want, I will give you video evidence of where the ports in question are, I’m not stupid

  • MoistSausage14 👊 (@MoistSausage14) reported

    @btsport should be ashamed of the quality of service for this #WorldSeniorsDarts I’ve never seen such a terrible set up. The players and fans deserve much more. #btsport