BT (British Telecom)

BT (British Telecom) Outage Report in Lazenby, Redcar and Cleveland, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Lazenby, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lazenby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Lazenby, Redcar and Cleveland, England 11/28/2025 06:50

November 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Lazenby, Redcar and Cleveland, England

The most recent BT (British Telecom) outage reports came from the following cities: Middlesbrough, Hartlepool and Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Wi-fi
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet
United KingdomMiddlesbrough Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Lazenby, England

Latest outage, problems and issue reports in Lazenby and nearby locations:

  • DCupryna Daniel Cupryna (@DCupryna) reported from Middlesbrough, England

    @bt_uk just had call from this number 01963258667 saying they are bt technical and that they is problem with my broadband

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk I certainly will, as no matter how many phone calls to @virgin nothing improves, my kids have to use data on their telephones, Virgin Media's Wi-Fi and internet is terrible @richardbranson

  • stevemac239 steve Mc (@stevemac239) reported from Stockton-on-Tees, England

    @btsport trying to get by sport on sky but your systems are not working can’t chat on line can’t ring 😩help please

  • JillButt Jill Butterwick (@JillButt) reported from Stockton-on-Tees, England

    @bt_uk internet access down. Went to parents house in same street and theirs is down too

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @gaznolan @bt_uk @Virgin @richardbranson @libertyglobal Cheers Gaz!! In that case @libertyglobal your Wi-Fi and internet is terrible, spend less on fancy adverts and more on infrastructure and getting your product as advertised, we really shouldn't have to have mobile data on in our own house

  • oldgreyheron Mike Eccles (@oldgreyheron) reported from Redcar, England

    @bt_uk Download back to ca 50Mbps this morning, upload still terrible at ca 3.5Mbps. The latter problematic for me because of photo sharing from my desktop not using WiFi.

  • PeteYourDoom Peter 🐈🎸🕹️ (@PeteYourDoom) reported from Hartlepool, England

    @bt_uk I'm tempted to challenge this. As a BT customer, pre fibre, all I ever heard was that the WiFi was "lagging again". I'm on 350mbps cable now but would love a reliable BT connection in the future

  • stemul74 steven Mulloy (@stemul74) reported from Billingham, England

    @btsport just cancelled my subscription cos i cant stand @rioferdy5 I'd rather shit in my hands and clap #rollercoasterlips

  • BettybobRogers Liz (@BettybobRogers) reported from Stockton-on-Tees, England

    @bt_uk can you help? My dad it seems has not had a bill sent to him for many years, yet is paying by direct debit monthly for services - we don’t know what.

  • Blake1976Rob Robbieblake (@Blake1976Rob) reported from Middlesbrough, England

    @rocks1883 @btsport Very poor comments that sort off sums football up at the minute. So much disrespect and no regards for grassroots football which is the bedrock of English football. Made up of fantastic true supporters and love for there clubs. #rocks #nonleaguefootball

  • Mrsthirsty1 Hilda Hirst (@Mrsthirsty1) reported from Ingleby Barwick, England

    @bt_uk Hi , no I called twice to place the order. Have wasted so much time already. Think its best to cancel & start again. Am not sure I want to move with @bt_uk .

  • kirkham_tony tony kirkham (@kirkham_tony) reported from Middlesbrough, England

    @robbiemustoe Seems to be an ongoing problem with btsport

  • Jono_1987 Jono (@Jono_1987) reported from Ingleby Barwick, England

    @btsport @WWEUK Thank god for that I don’t have to see this shit anymore

  • weameo David Mohan (@weameo) reported from Lazenby, England

    @btsport Hartson is very poor choice.

  • beck5ter Jason N Beck (@beck5ter) reported from Stockton-on-Tees, England

    @bt_uk Not to worry, I knew it was a scam straight away, as I am not currently a @bt_uk customer but this will be changing shortly as @Virgin is like having no internet we all use 4g !!

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    It has nothing to do with current issues UK are going through but poor planning by @OpenreachHelp and false information by @bt_uk

  • weameo David Mohan (@weameo) reported from Redcar, England

    @OpenreachHelp @bt_uk but they keep contacting you and are told 'it will be tomorrow', tomorrow never comes. Someone needs to inform me as the customer what is happening and when it will be provisioned. I am a brand new customer who is still not connected.

  • charming_man_ clinton smith (@charming_man_) reported from Middlesbrough, England

    @jhindhaughbt @btsport #Fury #WilderFury2 @BTSportBoxing don't let fans down

  • jo_earley24 Jo Smith (@jo_earley24) reported from Redcar, England

    @btbusinesscare The Company I work for have had an ongoing issue with yourselves for over a month now. I was called last Friday & PROMISED that the missing SIM card would be delivered to us yesterday! It has not been. I can’t explain how frustrated we are with BT!

  • Jonisim Jon Brown (@Jonisim) reported from Middlesbrough, England

    They need to get ‘Football people’ on that panel 🙄 Yeah because you only have a vailed opinion if you’ve been paid a stupid amount of money to play football. @btsport

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • One7TOut One7TOut (@One7TOut) reported

    Unfortunately my Internet is too unstable to stream and @bt_uk can't get an engineer out until Wednesday (which is understandable given the time of the year) On the plus side it'll be nice to play Witcher 2 just for me :)

  • kath_lewis Katherine Mackay (@kath_lewis) reported

    @MaxJamesMackay @bt_uk As an update on this, no one has rung me today as planned. I got a text about ringing to book an engineer then when I spoke to your team they said they would get the manager who I spoke to yesterday to ring me as they never cancelled the order. They haven’t

  • SirNotTomFarmer Sir Tommy Farmer 🗯 (@SirNotTomFarmer) reported

    @ihibs @EE @bt_uk Dunno what it means and it doesn’t help but your ping should be less than 20.

  • helga140465 Helen Grant (@helga140465) reported

    @bt_uk Kind of you to get back to me! My husband has tried to fix them…think he’s done it but it’s so slow! To be honest , not your fault, but not really impressed with the BT package ! Have a lovely Xmas 🎄

  • RMoorhouse5 Rhiannon (@RMoorhouse5) reported

    Hey @bt_uk I've been a Dr since before I was ever your customer, and repeatedly calling me Miss after I signed up as Dr and correct you every single time means anything you send (to that person who doesn't exist) goes in the bin. Misogyny is bad. Sort it please.

  • KarlosW Karl Wardlaw (@KarlosW) reported

    @bt_uk Had tried everything but the factory reset. Have done this and now everything working. Thanks for your help.

  • Harras69 Pete H (@Harras69) reported

    @bt_uk disappointed to have my order cancelled for the sixth time today. Assured last time it would go through. Is communication between openreach and BT that bad or am I getting fobbed off because it seems all beyond the customer service agents understanding nearly every time🤯

  • KarlosW Karl Wardlaw (@KarlosW) reported

    @bt_uk Hi, the only app on my tv box that will come up is Netflix, won't work when I check for latest updates, have restarted hub and retuned channels on box, still not working

  • PAYNO_uk Mark Payne (@PAYNO_uk) reported

    @bt_uk Hi Dee, customised deals never show up. I've sent DM.

  • VezpeN Kaitlyn (@VezpeN) reported

    @bt_uk well its our first 2 weeks of the contract so I know its going to be inconsistent but we are even at the best of times getting 15 down and 9 up, which is useable yes but its certainly not close to 70 and no, my phone is ancient so I don't have any apps unfortunately