BT (British Telecom)

BT (British Telecom) Outage Report in Palmers Green, Greater London, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Palmers Green, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Palmers Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Palmers Green, Greater London, England 01/13/2026 15:15

January 13: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Palmers Green, Greater London, England

The most recent BT (British Telecom) outage reports came from the following cities: Islington, Hackney, London, Barnet, City of London, Southwark, Tower Hamlets, City of Westminster, Greenford, Hounslow, Brentford, Hammersmith, Paddington, Waltham Forest and Watford.

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City Problem Type Report Time
United KingdomIslington Total Blackout
United KingdomHackney Internet
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomIslington Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Palmers Green, England

Latest outage, problems and issue reports in Palmers Green and nearby locations:

  • RobVary Rob ‘Mr Vee’ Vary (@RobVary) reported from Camberwell, England

    @bt_uk I’ve had issues with my broadband dropping out for over 6 months . Had several engineer visit . Issue still resolved . Conflicting reports . Last engineer said it was the router and said I will receive a new one . 2 weeks later still not received anything. 😔

  • FrHadan Fr Hugo Adán (@FrHadan) reported from Camberwell, England

    @bt_uk me bt WiFi has been down for the last six hours!

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    Funny how now that my @bt_uk services are up and running, I’m getting calls and texts all the time from them asking if it’s all ok and can they close the complaint. When my services were out (for 4 weeks) I couldn’t get hold of them for love nor money! 🤔

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk you are, without doubt, the most antiquated company there is. I would challenge anyone to come up with a company that is less customer centric than you.

  • MarvManPro Marv- So Real Sounds (@MarvManPro) reported from Poplar, England

    @bt_uk It was via wireless and wires connections, it appears to be okay today however, I pay for a service and have not received it!

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @bt_uk told me to reach out to you. @bt_uk what info do you need to resolve this before I lodge a complaint with @ICO

  • PaulyKendrick Paul Kendrick 🐭🎮🍸🏳️‍🌈🎭 (@PaulyKendrick) reported from Islington, England

    @elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.

  • nathantalbot Nathan Talbot (@nathantalbot) reported from Camden Town, England

    @OpenreachHelp Yes, I had, but @BTCare told me to reach out to you. @BTCare what info do you need to resolve this before I lodge a complaint with @ICOnews regarding this because the STOP reply clearly hasn’t worked.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    @bt_uk It has Aisling, that doesn’t make it good customer service, that just delays my order by another 2 weeks.

  • Zarghum Zarghum hassan (@Zarghum) reported from Ilford, England

    @btsport my phone app is not working who can help

  • PaintSewGlueChe Diana (@PaintSewGlueChe) reported from Wandsworth, England

    @bt_uk my broadband has been down for nearly 2 days with not a single update on status. When I try to check the site for my phone number, the system crashes me out. Very frustrating.

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    @bt_uk Thanks for reaching out Jordan, but to be honest, after 196 mins on the phone across 2 calls, I’m kind of done. BT is always super busy, it never changes, but they have assured me now that it will be fixed by midnight... which they assured me yesterday too... 🙄

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @bt_uk so for the second time in 3 week we have no land line. Unable to talk to some one as first cut off and now just ringing . How long is it going to take to fix it this time and how long until it happens again. It's totally your fault and you have hung up again 3 times

  • RadioFacilities Radio Facilities (@RadioFacilities) reported from Hounslow, England

    @btbusinesscare I have been waiting for three weeks for a manager to telephone me to discuss mis-selling that went on on our account. Despite regular chasing, I have still not been contacted. Shocking service.

  • mwarn73 Martin Warner (@mwarn73) reported from Poplar, England

    So in my ongoing battle with the idiots at @bt_uk A week has now passed and still no internet and tonight 50 mins on the phone and no answer. Worst customer service ever...

  • BaizhouCai Baizhou Cai FRSA (@BaizhouCai) reported from Barnet, England

    So I called @bt_uk noon today asked about cancellation of my contract, i was told i can do it anytime, i started a contact with @Hyperoptic and called bt to cancel, i was then told to pay a £200+ fine!! I was never told that in the first phonecall!! #liedtobybt #btlies

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    I really dislike @bt_uk it has to be one of the worst customer service experiences out there. It takes so long to just get your call answered. The classic case of a company that’s so big, no one knows what they’re doing 😔

  • mishmash100 Michelle Casey (@mishmash100) reported from Wandsworth, England

    @bt_uk called to discuss my overpriced broadband deal and poor connectivity on Thursday. Spoke to Jake who promised me a call back at 11am on Friday. 4 days later.. Nothing

  • mwarn73 Martin Warner (@mwarn73) reported from Paddington, England

    48 minutes to not be able to solve a problem. I know I’m not the only one that has this challenge with @bt_uk it is baffling how hard they make customer service... #antiquatedsystems #bt

  • HungLee Hung Lee (@HungLee) reported from London Colney, England

    @bt_uk Yes. The line has been down for days. Need broadband for business!

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Michele__Walker Michele 💙 (@Michele__Walker) reported

    @bt_uk @BTCare shocking service from you. Inexperienced staff ongoing problem since December No phone lines. Loosing money daily. HELP

  • RobinS66BS Robin W (@RobinS66BS) reported

    Not one tweet today off @mrjakehumphrey. Shocker. Come on @btsport he used your channel to spout lies about Liveroool fans in Paris. You support that? 🤔

  • DannyGar90 Gar (@DannyGar90) reported

    How awful is the sound on @btsport for the Champions League Paris - Munich. Can’t even hear the crowd!

  • Charl_H79 Charlotte (@Charl_H79) reported

    @MidlandMackem33 @EE @bt_uk I’ve heard mixed reviews about virgin customer service team. But positive stuff about their internet. I work from home too, so I need a good one

  • pal_1183 Paul Lucas (@pal_1183) reported

    @bt_uk BT did pretty well financially in 2022, but decide to put 14% on top of customers bills. Capitalism at its best. Rich get richer, poor folk pay for it. Contract ending soon, laters. 👋

  • ben__holden Ben Holden (@ben__holden) reported

    @bt_uk any reason why audio on BTSport app on Samsung TV is not in sync on live broadcast. Have deleted the app and reinstalled, it only happens on your app. Terrestrial TV, other connected devices and other apps are all fine including iOS app on AppleTV. Never used do this

  • erm1104 Emma Rrrrr (@erm1104) reported

    I do love a weaselly-worded email. @bt_uk at the top of my list, today. “We’re increasing the price of your service by 14.4%”. Actual increase to my monthly bill is 25%, because Line Rental Saver is no longer worth as much as it was, as a percentage of the increased cost. 🤔

  • iexpl0re1 iexpl0re (@iexpl0re1) reported

    @bt_uk I was having an issue with the remote control

  • srossi72 Sonia Rossi 🇮🇹 🇬🇧 (@srossi72) reported

    @bt_uk 2/....As yhe engineer won't see the issue happening anyway. If it happens again I will reschedule. In the meantime, how do I cancel the appt with the engineer? Thanks.

  • PetrieDerek Derek A Petrie (@PetrieDerek) reported

    @bt_uk My parents still don’t have a landline number almost 4 weeks after moving house. How can they cancel please?