BT (British Telecom) outages and service status in Palmers Green, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- BT (British Telecom) generated 3 outage signals in the last 24 hours around Palmers Green, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 16, 6:28 PM GMT+1.
- Internet (80%)
- Wi-fi (10%)
- E-mail (3%)
- Total Blackout (3%)
- Phone (3%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Palmers Green, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Palmers Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Palmers Green, England
The most recent BT (British Telecom) outage reports came from the following cities: Hackney, Woodford Green, Edgware, Islington, Waltham Forest, Harringay, Barnet, Waltham Cross, Camden Town, Enfield Town, Potters Bar, Hampstead, Muswell Hill, and Buckhurst Hill.
| City | Problem Type | Report Time |
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Internet | 2 hours ago |
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Internet | 12 hours ago |
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Internet | 13 hours ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
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Internet | 1 day ago |
Nearby cities with recent reports
8 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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BT (British Telecom) Issues Reports Near Palmers Green, England
Latest outage, problems and issue reports in Palmers Green and nearby locations:
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the spark (@sparkloaf26) reported from Barnet, England@Sara_Conway3 @bt_uk @BarnetCouncil Thank u lets hope its taken down most people just use them to gonto the toilet also dad said its dangerous u can't see buses coming down to turn corner
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Declan Bradshaw (@DeclanBradshaw) reported from Tottenham, England@MickeyCaskill @btsport Yep, thought the same with my Xbox but appears to be their issue
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Theo Theodorou 💙 (@theotheodorou) reported from Enfield Lock, England@btsport the sound on channel 423 is broken. Please fix before kick off!!
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Liz (@ejp72) reported from Walthamstow, England@btbusinesscare major problems with our internet. Has randomly disconnected throughout the day for weeks.
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Shelly (@Michell32388272) reported from Tottenham, England@bt_uk so was meant to have my bt package activated on the 17th of September, 12 days later ,still nothing, I estimated I’ve spent a total of at least 8 hours on hold until an advisor answers when I call up for an update. as I’ve never been given an updated from BT’s end
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DebsF (@Debsgf) reported from Barnet, England@bt_uk I contacted OpenReach and they have told me to inform my service provider about this. This needs looping at urgently.
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𝕮𝖆𝖒𝖊𝖗𝖔𝖓 (@CameronScarlett) reported from Islington, England@bt_uk WHERE IS MY NETWORK ENGINEER! IVE BEEN SAT INSIDE WAITING SINCE 8AM. THIS IS RIDICULOUS. 😡
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Matt Ridsdale (@MPRidsdale) reported from Islington, England@bt_uk fair play. Not a seamless switch (5 days without broadband) but friendly customer service when you had a wobble, text from engineer to say it’s sorted and a dollop of credit volunteered at the end. Not bad. Thank you to the nice people who look after your customers.
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Paul Kendrick 🐭🎮🍸🏳️🌈🎭 (@PaulyKendrick) reported from Islington, England@elgobsucram @bt_uk They’re the worst. They charge me £10 for a new (identical) hub every time I renew; I have 3 now.
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abby handbridge (@abbyhandbridge) reported from Islington, England@bt_uk my 78 year old step mother has been without Broadband for over 48 hours. This is unacceptable as we can’t contact her easily... please help
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ian Burgin (@ipowell1) reported from Camden Town, England@bt_uk Never seen this woman but damn she is fine.!
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novice (@jjjecannon) reported from Hackney, England@bt_uk huge problems with my email, unable to access on my phone, unable to delete on my computer, is this supposed to be improved????
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Community Focus (@_communityfocus) reported from Barnet, England@btbusinesscare Well I hope it is soon. I can’t express how disastrous and costly this has been to our charity. The worst thing is, when we called, you just didn’t care... no sense of urgency, no empathy for our situation. How awful we have to call you out on Twitter before we can get action?
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Teena Antoniou (@teenaantoniou) reported from Walthamstow, England.@BTCare are you available to help on broadband issues? You don’t answer calls and there are no online booking slots. Halo is supposed to have 24hr help?!?!
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Mij➶ (@siancanseeyou) reported from Barnet, EnglandStill can’t watch anything on Netflix because my @bt_uk broadband is so ****!😡
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Dave O'Carroll (@DaveOCarroll) reported from Walthamstow, England@bt_uk Hi. I’m having issues with my home hub. Have tried the text route but no one has got back to me. Can you help?
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Jenny Collins (@radioheadjen) reported from Tottenham, England@la_riviere @bt_uk Totally. It’s why I will never feel sorry for the royal family - they’ve never had to deal with a telecoms call centre.
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Gary Jones (@garageowns) reported from Hackney, England@bt_uk I’ve been trying to, but your online Black Friday offer goes into ‘technical problem’ every time I try to buy, then pushes me to other offers but won’t complete those either. In fact I’ve had the ‘last chance’ BF email today, but won’t let me progress. Total waste of time
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Edward Salmon (@enbsalmon40) reported from Camden Town, England@bt_uk in the queue and you threw me out at 2100hrs. Absolutely disgraceful and I’m going to cancel my upgrade and leave you in September!
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theatregirl (@theatregirl5264) reported from Barnet, England@bt_uk reported a fault. Got a date and an engineer name. They didn’t attend, pretended they had. Complained, made another appointment. No name this time but still pretended they had arrived. So new “fast “ broadband slower than old. Service? What service.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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AFCdonnilad (@afcdonnilad) reportedFormal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.
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Trevor Chenery (@Krisp06) reported@countrymousie @btbusinesscare I wouldn't have thought so. You can keep your landline but you would need to move it -eventually - to a 'digital supplier' when the line service finally ends. However, I checked with Dr Google & his Elves & they made the following points which sound like very good news. "Starlink does not directly provide a traditional copper landline service, but it can fully replace one as part of the UK PSTN switch-off by supporting Voice over Internet Protocol (VoIP) services. You can keep your existing phone number and handset by using a VoIP adapter connected to the Starlink router, suitable for replacing old copper lines. How it Works: Starlink provides high-speed internet, allowing you to use third-party VoIP providers (e.g., Plexatalk, Premitel) to make calls via your internet connection. Requirements: You will need a VoIP Analogue Telephone Adapter (ATA) to plug your existing telephone handset into the Starlink Wi-Fi router. Suitability: VoIP over Starlink is ideal for rural areas where copper is being removed, offering sufficient speed and reliability.Alternatives: If you do not wish to use VoIP, you may look at mobile phone-based solutions, which are also often used when replacing old copper lines. As the UK moves towards a digital-only network by 2027, switching to a VoIP service via a broadband connection like Starlink is a common solution." You need to find & check it al lout with a good IT man to help you through the key steps & stages. You may also need to invest in new telephone hand sets around your house to replace your old BT ones. You won't need wires to connect them, it all works digitally through the air.
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Tracy Kydd (@injuredcyclist_) reported@bt_uk Have called them and they can't help me they keep saying to reset the router but fault is outside and I would like it fixed as bt broke it so please fix it
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Ian Robson (@GFX2001) reported@bt_uk Pensioner upgrade to Digital but gets free upgrade. Engineer comes and goes. Before two working Analog Phones after one working (same Analog Phone connected to the Hub) second not working (extension). To get two working phones customer must pay extra (engineer + Phone).
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Sebastian Colt (@Red_Rescue) reported@bt_uk I did some asking around for others I know on BT and one showed me their laptop was allowing them into their mail with no request for the SMS at all and their desktop was experiencing the same issue as I do - always wants calls that never arrive to mobile or landline in time.
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Paul stagg (@Staggly) reported@bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering
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Gizmo (@Gizmo83508413) reported@bt_uk Done that already. I might be going mad here. It's your sodding website. It shouldn't be down to me to chase a fix ETA on a fundamental problem you have. This should be information on the website and with you, surely?
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Angry Scotsman (@Ang_ryScotsman) reported@bt_uk Every time I go into the support we spend two hours. They do automated tests from some call centre abroad and tell me that my system's working fine. It hasn't been working fine since November so I'm just waiting to leave my contract.
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Graeme Davis (@GraemeDavis) reported@bt_uk That doesn’t work @bt_uk 0330 1234 150 just directs to a txt service. What buttons do I press to speak with someone? I mean to apeak with a real live human being? Is there any way at all to get through to something called a person?