BT (British Telecom) Outage in Palmers Green, Greater London, England

@bt_uk is broadband down in Leyton E10? No service and router not responsive

Wow, @bt_uk your customer service and internal systems are utterly disappointing. First you send me the wrong kit multiple times over 5 weeks(!) and then send me a message telling me if I don’t return the most recent one, I’ll be charged £50 - eventhough its STILL the wrong kit!

@bt_uk my internet has been redistricted for 2 days because i want to cancel and i work from home! #btarebullies

@bt_uk Broadband seems to be down in Barnet area. Please advise

@bt_uk hi there, I need to send my old BT box back and I'm getting reminders about it but I've never had the box/envelope whatever sent to me to do that

@Ofcom Please encourage @bt_uk to make it more obvious that once the BT home phone service goes digital as the PSTN is being switched off 999 calls cannot be made in the event of a power cut or broadband failure. On their comms its in the small print.

@bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

Was eagerly awaiting broadband installation/engineer to arrive today. Nobody came. Nobody rang or emailed. I had to call you. Brand new customer. People waited in for you. This is shocking customer service @bt_uk when is the engineer actually coming???

@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

@bt_uk Done the text. It's occurring frequently lately. I'm still waiting for supervisor to call me regarding problems on my account and still no call to me. Waited all day after calling 150 at 12pm.

@bt_uk fix my broadband it's disgusting charging people money and not providing a service.

@BTCare @ofcom Can BT explain to me how my mother’s account was closed because someone claimed to be moving into her address. With no access to her acc. Details. She thought letters received were a scam as the letter was such poor quality. So she called and told nothing was wrong

@bt_uk Why have you cut off my elderly parents wifi & phone for no reason when they’ve paid to date? They’re vulnerable & req f/t care & rely on these svcs Dire situation as they live in a rural area w no mobile signal & their carers can’t contact them #BT #HELP @MoneyTelegraph

Please can some in authority help we get my business up and running? How do they get way with it!?!?!? Has anyone had a positive experience with @bt_uk.

@bt_uk 5 weeks to wait for WiFi to then be told I need an engineer ! I am exasperated at the awful service I’ve received just for doing a home move. If it wasn’t for a £190 get out fee I would leave.

@bt_uk This issue hasn't been resolved, you're said it is my device! I have samsung note 8 with latest Android software, version 9.

@bt_uk Nope, they fixed my billing problem, thanks.

Honestly had it with @bt_uk. Moved house, they botched moving internet so we were without it. Tried to upsell to more expensive contract to solve "issue" despite my speed already halving due to move. Got the Hybrid Connect device today and it's crap. Can't find a 4G signal

@virginmedia Yes, down for two days and when i called yesterday they said it was gonna be fixed today and it is not. I work from home. I have already spent my @EE mobile iNet and I'm buying @bt_uk passes. How can I cancel the service and move to other provider?

@bt_uk I have been trying to help a client with their complaint for long time. It includes a residential and a business account. It has been impossible to follow up over the phone. It seems that the only department available is sales. Could you please tell me what to do next? Thx

@bt_uk Wireless. It’s absolutely terrible. It affect my ability to generally search things on the internet, the stream football, music and do Zoom/teams meetings.

It really is unbearable settling down to a promising PSG vs Lyon and having to endure Jonathan Pearce and Clive Allen. Come on @btsportfootball @btsport - please show Ligue 1 and its fans some respect and do better.

@btsport whats with the really bad audio regardint the commentary on the PSG Lyon game? #btsport #PSGOL

Hey @bt_uk , remind me again why I'm paying over £50 per month for truly awful WiFi?

@natslavenx I get **** all with @bt_uk

Hello @bt_uk I am just writing this tweet to tell u to tell u fix ur ******* network u shity company

So @bt_uk my patience is dropping with you guys daily, I thought sky were bad but you’re starting to take the crown. Literally the entire switch over has had s issues since the beginning and it’s starting to REALLY get on my nerves

@bt_uk Whole hub has turned off and on now about 6 times in the last hour I’ve reset it 3 times problem still going on it’s been like this for the last 4 days

@btbusinesscare So here we are almost a month later and @BTBusiness @btbusinesscare are really proving their incompetence. Still no broadband. All talk and apologies. No action. Hopeless. Never will I choose them again.

@ICDb_tv And again the commentary audio is behind the pictures. Come on guys its not a rocket science fix ! sort it out #btsport