Is BT (British Telecom) having an outage in Palmers Green, Greater London, England?

Piss poor service from @BTCare’s dedicated bereavement line. After two calls from us on behalf of my recently-widowed mother, two separate people scheduled call backs with her. She’s still waiting.

Disgusting service from @bt_uk. Increase in prices, reduced content and not allowing customers to leave without extortionate charges. Would not recommend to anyone. @BTCare

@BTCare The point is that we have been talking to your teams & the service has been bad. Maybe use your initiative by offering support & compensation on the phone to these people.

@BTCare the answer your team cited was that the service was too successful and they had problems with the ordering system. Really!

@BTCare I now have accept terms for BT Plus AGAIN!!!! and I have not had the benefit of BT Plus for weeks the service I signed on for was cancelled NOTWITHSTANDING there being a direction to fix a problem. I still don’t have the service I signed on for and i have to call back next week!

No thanks go to @BTCare for calling me early and waking me on a Sunday morning to talk about my faulty broadband service. They were then insulting on the phone while setting up a THIRD engineer visit to my home

@TheSqueeze80 @btsport That was so annoying. Need to know wtf Ferguson was saying

@btsport you lil piece of shits. Stop censoring the ******* fight. We pay for this shit.

What did @tonyfernandes say? **** sake BTSport #ufc229 #TonyFerguson #pettis sound kept cutting out

I am told by @BTCare that what is “best for me” is to wait for a call back tomorrow after an engineer’s visit this morning has made my already intermittent broadband service even worse. I’ll tell you what is “best for me” - to actually have the service I pay for!

@BTCare Hello there. Are there any problems with logging in online as I haven't been able to log in for nearly two weeks. Thanks.

Hi @BTCare Yet again having issues with our router throwing a strop & deciding not to work. So no broadband, no Netflix, second box can’t connect to main box. Usual crap. Router over four years old. How do we get a new one? Too stressful trying to call you.

Why have @btsportfootball @btsport got two ex celtic players in the studio for a Rangers match? **** this shit #mute

It's one of the most iconic football shirts of all time. The #7 shirt for #ManUtd. #GeorgeBest #BryanRobson #DavidBeckham #CristianoRonaldo #EricCantona ..etc..etc but #AlexSanchez must be the worst of the lot. #MUNVAL #CHAMPIONSLEAGUE #BTSport

Bt sport app on ee doesnt work on my apple tv ee blaming bt sport and bt blaming ee for fucksake whats the point head + brickwall @btsport @EE #cancel

@btsport can someone get back to me regarding my bt sport app not working please

@BTCare getting appalling customer service. Passed from joker to joker

@btsport @EE can you help me my bt sport app doesnt show a picture only sound when i cast to my tv

@BTCare Lucky you. I must get a job with BT to get all that time to call BT customer service. Unfortunately, as a customer, I don't have so much time to enjoy your playlist

@BTCare Is this a practical joke? This number sends me to the very same service ('very busy at the moment')...

@hayhotime @btsport I am getting the same issue. Every other channel fine. Get to BTSport1 and apparently its my Internet!!!!!

mourinho has to go surely another defeat another poor performance @ManUtd players out of postion ed woodward do the right thing get rid now @btsport

It’s now 2 weeks to the day our wi-fi went down and we still only have intermittent wi-fi. Even when it’s on only max speed of 34. Very poor, waiting on a filter to arrive , just hope this fixes it #BT @BTCare

@ElevenSports_UK @UFCEurope Good stuff. Only ever had @btsport for the UFC. So now I can finally cancel BT.

@BTCare Is BT BB down in London EC1?? no BB here for about 20mins

@BTCare Any issues in the W1D London area with Broadband? No connection here?

@pw_thunder @DannyJohnJules @BTCare Exactly. They are disgusting. They’ve failed to provide me with a service and now have the cheek to penalise me for no longer wanting to pay for a service they are not providing for me. You couldn’t make this shit up

@NB_2612 @BTCare I believe you’ve been given the incorrect info. I’ve just updated and after a period of it not working I now have BT WifiCall back

@Jacquistewart8 @BTCare Nope. I’ve successfully canceled my contract and switched back to @SkyUK. Their broadband might be slower but it’s reliable. In all the years I’ve been with them I’ve never had a problem.

@BTCare is it possible to have a consistent broadband service that doesn’t drop in and out regularly?

Well we were thrilled to get our wi-fi up and running on Friday but alas it just will not connect to our Samsung tv. Despite all the resolutions given by @BTCare the issue seems unsolvable. BT forums suggest Samsung TVs do not connect to hub 6

Bye bye @BTCare your service has been shockingly shit

So now @BTCare message me to say my broadband should be working after six days of no service and guess what? It’s not working. This crappy company is like an unwanted gift that keeps giving

@BTCare Hi there, I want to cancel my BT package. Can I cancel on line or do I need to do it by phone ?!

@BTCare My internet keeps going off. My router is f**ked. Y u no help?!

@BTCare If we could get some idea of when it would help. You do not seem to understand just how important the internet is for us.

Is it Young Boys vs Old Men tonight then? What a stupid ******* name! Why not call yourselves Bern FC or something less pathetic! #ChampionsLeague #btsport #manutd

@BTCare I tried but after a 15 minutes nothing was happening. Your shit service has been more than shocking. If you treat a new customer like this who is still within the 14-day cooling off period I dread to think how you treat those who are stuck in a contract.

.@BTCare spoken to two different advisors. One said my broadband should be working now (it isn’t), the other said it won’t be working until Sept 22 which means I’ll be without broadband for five days. I was originally told 24 hours. Advisors clearly make things up. Shitty service

I think when I joked we would be lucky to have internet by Christmas, it was not such a joke after all. They say they will try to fix by this Friday. Why do I have no confidence this will actually happen? @BTCare

neymar has been shit @btsport #ChampionsLeague

@btsport please stop using Mcmananman. He is awful.

neymar has beem awful dosent track back and cant handle a tough league. pathetic #ChampionsLeague @btsport

@FlyMax1 @BTCare It’s been shit. I was told 24 hours now 24 hours later I’m told they don’t have a Scooby of when it will be fixed. That’s unacceptable

@BTCare Which also includes my BT TV service which relies on the BT Fibre Broadband

@BTCare so my BT internet dropped out this morning and told by BT online support (through a very slow chat function) there is a fault in line outside property and will take up to 4 days for engineers to visit. Do you truly think this is quality customer service? #timetoswitch

@BTCare I have recently had trouble with my Internet connections. So I have repeatedly been onto your site for help. Today an engineer came around to repair my connection and he left about 30 mins ago claiming the problem was solved. It has not been and my connection is 1/?

@btsportcricket @jimmy9 @btsport @englandcricket @ECB_cricket @TheBarmyArmy @MichaelVaughan Honest,hardworking & true.. We don’t realize how lucky we are/were to support them.

@BTCare What's going on in Tottenham? My internet has been slow for a good couple of weeks now. Or worse it doesn't connect. Need a solution fast!

@virginmedia My issue with @btsport has been “under investigation” for the last two weeks. Calls to the UK, India and the Philippines and no one has an answer. Can someone please for help me?

@BTCare They advised me it would cost £130 for an engineer, and I advised them otherwise, as I had borrowed another router to check it wasn’t that, and also changed micro filters, wasn’t that either, clearly a problem at your end

@BTCare It says there’s no faults, but there have been a number of times where I’ve had to reboot my router or switch to mobile data as performance using home broadband is poor

@BTCare They said open reach had a problem that needs manual fixing. Open reach was supposed to do work oct 8 so why was I not informed there was a problem until after I called on oct 15. Now I am without internet and tv! They said they will update me oct 22 then book an engineer to come

@BTCare If you're happy that your "correct levels" are shit then fine

@BTCare it was clear from the first tweet that explanation wasnt required and that a disgusted customer getting unjustifyable price hikes at the start of a contract was hoping for more than you read from the big book of vague excuses. You clearly have no desire to help at all

@BTCare No error messages of any kind...the connection just goes down.

@BTCare Local area has an issue (probably same as yesterday I’d guess) - not logged to me personally.

@BTCare Working again last night and first thing, now down again and problem tracker showing a outage again!! This is disappoining BT 🙁

@BTCare Hi Rita. We have been having problems with connection since we got BT broadband. We have made numerous calls over the years and we’re told to turn it off / on again, etc. We received a new Hub a couple of weeks ago and our bandwidth was increased last week...still not working!

@BTCare Tried to. Internet is still off. Phone crackle back and the BTTV box keeps closing down. Two weeks after it seemed fixed I'm now it seems I'm back at square one.