BT (British Telecom)

BT (British Telecom) Outage Report in Nelson, Lancashire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Nelson come from postal codes BB9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Nelson, Lancashire, England 11/28/2025 06:40

November 28: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Nelson, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Sowerby Bridge, Nelson, Skipton and Colne.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help

  • Gingerclaret AJC (@Gingerclaret) reported from Burnley, England

    Just been thinking City are doing well seeing as they are down to 10 men - only just realised the red mark on the score caption indicates the colour of their kit - not a red card. Very confusing @btsport

  • AnthonyHeys Anthony (@AnthonyHeys) reported from Rawtenstall, England

    @NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀

  • andiacc andrea Eddleston (@andiacc) reported from Accrington, England

    That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡

  • mancity187 Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • SamMcCartney Sam McCartney (@SamMcCartney) reported from Burnley, England

    Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @fowl_original @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I think Sky were still smarting from the loss of PPV sales when the Network was released in the UK just weeks into a 5 year deal.

  • buxton081 🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported from Burnley, England

    @bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo

  • pinky61 Victoria Haworth (@pinky61) reported from Great Harwood, England

    @bt_uk please can you help me I am losing the will to live trying to get through to you

  • StevenProctor09 Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England

    @JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless

  • CintyC Jacinta Costello (@CintyC) reported from Todmorden, England

    @bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work

  • soulfulmerlin Dave H (@soulfulmerlin) reported from Clitheroe, England

    @jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • BobMacCallum1 Bob MacCallum (@BobMacCallum1) reported

    @kenny47110 @btsport he's the poor man's Sutton. Craigan talks about stuff that happens in "big games". How would HE know?

  • TCDEMETRIOU Chris Demetriou (@TCDEMETRIOU) reported

    @bt_uk Internet shows it is connected but is not working at all. N13 area

  • agentrascal Rascal (@agentrascal) reported

    @bt_uk Connection down again. Been down since 6pm. What a nightmare when trying to work.

  • hatimyhy (@hatimyhy) reported

    @bt_uk Hi there! I’m having trouble to log in to myBT. It seems that I cant remember my password. And even with the security question I barely remember. What should I do? Thank you

  • chr15h3nr13 Chris (@chr15h3nr13) reported

    And another thing, while I’m in rant-mode… still no response to the complaint raised 3 weeks ago and no clear way to contact/escalate this. Perhaps @BBCWatchdog might have some insight on @bt_uk complaints/compensation procedures…

  • Narcotic_Thrust Sam Gregory (@Narcotic_Thrust) reported

    @bt_uk is there a problem with the broadband in the CH44 area? My wifi has been dropping out every now and then for a few days now. Ram diagnosis on it last night and was told it was fixed but it’s still doing it today. Thank you.

  • nickthebubble78 Nick Bubble (@nickthebubble78) reported

    @bt_uk broadband issues in N13 area apparently not being fixed until 1 June? This can’t be right! More information is needed please

  • emmajg 🌸 Emma 🌈 (@emmajg) reported

    Hi @bt_uk your tagline be we connect for good isn't quite happening for my parents & frankly it's a disgrace. They're over 70 and have been waiting 4 weeks for you to turn their phone line on there no mobile signal where they now live, they need their landline, please sort ASAP

  • maxkinnings Max Kinnings (@maxkinnings) reported

    Abysmal customer service from @bt_uk. Having booked a line upgrade, my broadband was cut off by mistake yesterday and they can’t reconnect for TWELVE days. I’m currently working from home. Or meant to be. BT sucks.

  • emmajg 🌸 Emma 🌈 (@emmajg) reported

    @bt_uk Once I can contact my parents I get the info, I have to wait for them to get to an area with mobile signal & they call me. It's crazy it's only in South Wales near Chepstow yet no @O2 or any mobile company has signal so can't even call 999.