BT (British Telecom) outages and service status in Nelson, England
Problems detected
Users are reporting problems related to: internet, wi-fi and e-mail.
Full Outage Map
- BT (British Telecom) generated 0 outage signals in the last 24 hours around Nelson, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received May 5, 4:03 PM GMT+1.
- Internet (78%)
- E-mail (9%)
- Wi-fi (9%)
- Total Blackout (4%)
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Problems in the last 24 hours in Nelson, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nelson, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 6: Problems at BT (British Telecom)
BT (British Telecom) is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Nelson, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, and Clitheroe.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn
|
Total Blackout | 1 day ago |
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Blackburn
|
Wi-fi | 3 days ago |
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Blackburn
|
Internet | 4 days ago |
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Blackburn
|
Internet | 5 days ago |
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Blackburn
|
Internet | 6 days ago |
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Blackburn
|
Internet | 6 days ago |
Nearby cities with recent reports
Community Discussion
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BT (British Telecom) Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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The Flappit (@theflappitpub) reported from Keighley, England@BTBusiness @BTCare you are an absolute joke 2 weeks ago rang to get the extortionate rate on my business contract changed after several **** ups I’m still waiting! last week someone was ringing me back, yesterday I was being sent a complaint form and someone would ring me! 😡
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David Fish (@Rumeigg) reported from Clitheroe, England@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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TD Skipton (@TD_Skipton) reported from Skipton, England@bt_uk Have the same problem as everyone else, hub showing its working, WiFi showing it should be working But no Internet.
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Jacinta Costello (@CintyC) reported from Todmorden, England@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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Dave H (@soulfulmerlin) reported from Clitheroe, England@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
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MattH (@matthornby) reported from Blackburn, England@bt_uk who do we contact to sort out the phone line at my Grandma's house, a building site next to hers has brought the wire down. She has been off since last Wednesday, had 2 engineers here and still hasn't been reconnected!! Also told to cancel her holiday
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Kirsty H (@kirstylou77) reported from Todmorden, EnglandHad the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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Matty (@Mb27p_EU) reported from Burnley, EnglandAnyone else having problems with wired internet with @bt_uk recently? 5/6 times it’s stopped my download today, loss connection twice on Monday, it’s never been this bad?
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Richard Ayris (@richardayris) reported from Great Harwood, EnglandAltbough i wish @SkyFootball or @btsport also push for this but they are part of the problem for bot putting pressure on them as journalists and just push billions of pounds to the #PremierLeague pockets #premierleagueiscorrupt #epliscorrupt
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Personal Ice Ltd (@Personaliceltd) reported from Keighley, England@bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless
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Tony Knowles (@tonyknowles36) reported from Blackburn, England@jimwilkz @btsport Worst part of it is Glenn McGrath attempting to be nice and gracious when talking about England. Jeez, he was the biggest 'Pommie' basher of them all!
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FreakDanceUK (@FreakDanceUK) reported from Blackburn, England@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Graham Burton (@TruckSM24) reported from Blackburn, England@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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🏴 james buxton🏴 (@buxton081) reported from Burnley, England@bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!
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Tracy Harvey (@Pear_shaped30) reported from Clitheroe, EnglandWorth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Personal Ice Ltd (@Personaliceltd) reported from Keighley, England@btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo
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AlFi (@no1AlFielding) reported from Haslingden, EnglandI’ve been growing into @btsport #ashes coverage thus far. Just improved ten fold now the satellite has gone down 👊
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Sophie Townend (@Ditsy_Soph) reported from Brierfield, England@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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DAVID MURPHY (@MurphsdDAVID) reported from Rawtenstall, EnglandRachel Brown looks abs9lute shit on BT 😒wtf #btsport #brivbly
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DAYS OF HORROR PODCAST ⸸ (@dohpods) reported from Haslingden, EnglandAnyone else having issues with #btsport tonight? Watching the United game and it keeps crashing with error code vc011 😡 My internet connection is not the issue here!!
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Simboman 🇬🇧 🇺🇦 (@simboman) reported@brian_mcbride1 @bt_uk That's similar experience to my 90 year old mother's complaint about digital switchover and contract renewal. Sent a complaint letter to BT plc, PO Box 334, Sheffield, S98 1BT and received a text a couple of weeks later saying the complaint had been closed but with no resolution.
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Lizzie 🏴🇬🇧🌹 (@Dizzylizzie19) reported@AliIndge @bt_uk Hi, I've tried again but was told it could be up to 10 days to fix
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Bill Scott (@BillSco747) reported@WeAreOpenreach @KeoghsLaw @bt_uk The link does not work. I have sent you a private message! This is truly ridiculous by Openreach who as far as I can gauge are acting in bad faith!
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J (@Daylightfire) reportedoutstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low
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Steph Murray (@DerekDonkey1977) reported@bt_uk 9 engineer visits No home phone and inconsistent broadband Poor!
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Tracy Kydd (@injuredcyclist_) reported@bt_uk Have called them and they can't help me they keep saying to reset the router but fault is outside and I would like it fixed as bt broke it so please fix it
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TSLG13007 (@TSLG13007) reported@bt_uk We have been with BT for decades and never known the customer service this bad. It is too complex to explain on here but after many years, we will be moving supplier
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Apex Signs (@apex_signs1) reported@btbusinesscare I’ve just tried WhatsApp and the same issue. No response. Is there a phone number to actually speak to a human ??? 🤬🤷🏻. I’m being threatened with legal action over an account I closed months ago and I cannot speak to someone ??? Your robot doesn’t understand!! 😱😱
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David Keight (@dkeight) reported@weatherbraine @bt_uk @Ofcom BT - Beyond Terrible.
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Sad Banana (@SadBanana9999) reported@hippyjan1 @bt_uk Seems to be affecting so many people 😡😡 cant log in my account AT ALL. How useless is this?? I used different provider for last 10 years and I never had this hell!