BT (British Telecom) Outage Report in Nelson, Lancashire, England
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The latest reports from users having issues in Nelson come from postal codes BB9.
BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Nelson, England
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (6%)
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Phone (4%)
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TV (1%)
Live Outage Map Near Nelson, Lancashire, England
The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Rossendale District, Sowerby Bridge, Nelson and Skipton.
| City | Problem Type | Report Time |
|---|---|---|
 Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Wi-fi |
Community Discussion
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BT (British Telecom) Issues Reports Near Nelson, England
Latest outage, problems and issue reports in Nelson and nearby locations:
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FreakDanceUK
(@FreakDanceUK) reported
from
Blackburn, England
@bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman
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Ryan O'Connor
(@RyanMarkOConnor) reported
from
Great Harwood, England
Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting
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Kirsty H
(@kirstylou77) reported
from
Todmorden, England
Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime
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Andy Trickett
(@mancity187) reported
from
Rawtenstall, England
@bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested
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Steven Proctor
(@StevenProctor09) reported
from
Mytholmroyd, England
@JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄
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🏴 james buxton🏴
(@buxton081) reported
from
Burnley, England
@bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!
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David Fish
(@Rumeigg) reported
from
Clitheroe, England
@bt_uk do you actually help customers or just pay ‘lip service’ to them ? Upgraded to a more reliable service in May - since then a nightmare !! 20+ calls to you , many promises of callbacks never received - account closed but broadband still working - customer service NIL 😡
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Tracy Harvey
(@Pear_shaped30) reported
from
Clitheroe, England
Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting
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Sam McCartney
(@SamMcCartney) reported
from
Burnley, England
Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣
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'Motivated And Confident' Mags
(@dejkirkby) reported
from
Burnley, England
@bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.
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Anthony
(@AnthonyHeys) reported
from
Rawtenstall, England
@NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀
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andrea Eddleston
(@andiacc) reported
from
Accrington, England
That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡
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Jacinta Costello
(@CintyC) reported
from
Todmorden, England
@bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work
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Personal Ice Ltd
(@Personaliceltd) reported
from
Keighley, England
@btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help
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✨✨Ti Glover✨✨
(@dizzy_ti) reported
from
Blackburn, England
Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk
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Sophie Townend
(@Ditsy_Soph) reported
from
Brierfield, England
@bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.
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Personal Ice Ltd
(@Personaliceltd) reported
from
Keighley, England
@btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo
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Graham Burton
(@TruckSM24) reported
from
Blackburn, England
@bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.
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Dave H
(@soulfulmerlin) reported
from
Clitheroe, England
@jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁
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Personal Ice Ltd
(@Personaliceltd) reported
from
Keighley, England
@bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Barraboy 🏴🇬🇧🇪🇺
(@SamArmstead) reported
from
Quorn, England
@McWojjed @bt_uk That’s a lousy way to treat any customers let alone a loyal, elderly customer 🤯
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bernie westacott
(@berniewestacott) reported
@btbusinesscare Any reason why you don't have an email address on your contact options. I need to send an email explaining a problem and also to attach relevant documents. PS Your online Chat is slow - been waiting for a human after wading through your Virtual Assistant!👎
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Ali Forry
(@ali_forry) reported
@shomac28 @bt_uk Same here, by far the worst company I have ever had dealings with. Still makes my blood boil 3 years down the line 😤
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prada🏳️🌈
(@pradaliama) reported
@bt_uk Hi, why am I able to cancel my internet (due to the price hikes) and then rejoin as a new customer on the original lower rate I was on anyway. It just seems like a lot of messing around!
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Lee
(@LEE74656) reported
@bt_uk are losing a customer if they keep me waiting for internet and TV much longer. Activation is on the 2nd may but then how long until I get an engineer 😡. Another two weeks?!? 😡😡
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directAscendant
(@AscendantDirect) reported
@bt_uk Half way through what? Why’s my internet down
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bernie westacott
(@berniewestacott) reported
@btbusinesscare Thanks, Vicky. As I'm currently trying to explain to someone on your Business chat, this is such a mess and so complicated that an accounts person is going to have to do some digging and then come back to me. Phone call this morning just went round in circles and couldn't fix it
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Fiery40h
(@Fiery40) reported
@bt_uk Thank you, it didn’t help but we discovered the reason it wouldn’t list our details because it was a business ac (not that the website told us that, it just kept saying try later) We spent 1.5 hours on the phone sorting it out. I appreciate you following up, thank you
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Michael Williamson
(@michaeljw_97) reported
@bt_uk Hi, again. I took out fibre 2 which started on Monday but i only get the fibre 1 speeds of 50 down, 9 up. We've had sky and vodafone before who could give us 18 up.
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penny thompson
(@LymeCottageInd) reported
@bt_uk why was I told that my issue will be escalated & I would have my phone line that you mistakenly took away and my broadband up & running within 48hrs only to be told open reach can’t do it before 2nd May ? I really would like to know and why you removed my land line too ?