BT (British Telecom)

BT (British Telecom) Outage Report in Nelson, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Nelson come from postal codes BB9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Nelson, Lancashire, England 11/25/2025 08:55

November 25: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Nelson, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Nelson, Skipton and Colne.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Wi-fi
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • soulfulmerlin Dave H (@soulfulmerlin) reported from Clitheroe, England

    @jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁

  • mancity187 Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • SamMcCartney Sam McCartney (@SamMcCartney) reported from Burnley, England

    Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

  • AnthonyHeys Anthony (@AnthonyHeys) reported from Rawtenstall, England

    @NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help

  • Ditsy_Soph Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • StevenProctor09 Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England

    @JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.

  • CintyC Jacinta Costello (@CintyC) reported from Todmorden, England

    @bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • buxton081 🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported from Burnley, England

    @bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless

  • kirstylou77 Kirsty H (@kirstylou77) reported from Todmorden, England

    Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo

  • andiacc andrea Eddleston (@andiacc) reported from Accrington, England

    That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • cloughisking Cloughisking@icloud.com (@cloughisking) reported

    @bt_uk I have BT Halo2 guaranteed Wi-Fi My broadband is down again for the 2nd day in a row how do I get my service up

  • Radishboy92 Joe Gibson (@Radishboy92) reported

    @bt_uk is it standard procedure for operators not to call back when a call gets disconnected (call went silent then eventually hung up)? As far as I can tell the line problems were on your end, or the operator hung up which I hope wasn’t the case!

  • 2Bartsimpson Bartlomiej Polski Fizio (@2Bartsimpson) reported

    @bt_uk day two no internet. I called reported it . You know I’m a health care clinician. You know I work from home and am reliant on you for my job and income. You advise me someone will contact me re 6-4 months hx of issues. Yet I still have nothing. Can you please escalate this

  • HopaFreighter Kirsty Alison (@HopaFreighter) reported

    @bt_uk so I cancel my contact with you and you decide to take money out of my account even though it was cancelled on the 4th Nov - for charges due 06-27 Nov. Please explain!! You’ve literally stolen from me for a product I do not have or use

  • princeebwoi Prince Roy (@princeebwoi) reported

    @bt_uk terrible customer service this morning at 9am. Very unprofessional manners from the representative. Phoned BT this morning due to Internet not working at home for the last 3 days. Internet very slow and I am unable to work as I work from home. 1 of 3

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @HwatsonBT Please, help. Since 3 September BT cut me off bandwidth & Internet. A spurious request to take my number has ruined my service. I told your fraud team not to do it but you did anyhow. Since then I waited six weeks to get turned on. You cut me off 3 times since! @bt_uk

  • Welsh18John John Welsh (@Welsh18John) reported

    @cricket_scribe @SkyCricket They lost cricket in Australia to a low cost bid by @btsport . Perhaps your concern should be aimed at their incredibly poor coverage. Their coverage of The Ashes was beyond poor.

  • xxxHJWxxx H (@xxxHJWxxx) reported

    @BTCare Where can I send my complaint for it to be dealt with before 2023 😒

  • princeebwoi Prince Roy (@princeebwoi) reported

    @bt_uk I tried to report this. And instead of the advisor trying to help resolve it, she said the line is working fine on their end and that I need to plug in ethernet cables and connect to all devices I need to use. Mentioned this isn't practical as the devices are in... 2 of 3

  • PhillipJMosely PJMosely (@PhillipJMosely) reported

    @HwatsonBT Howard I’m isolated at home disabled I rely on the Internet - @bt_uk turned me off when I said I did not request a Sky account turns out to be fraud irony I worked for Marconi we built your network also later life I was a Met police detective you did not hear warning