BT (British Telecom)

BT (British Telecom) Outage Report in Nelson, Lancashire, England

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The latest reports from users having issues in Nelson come from postal codes BB9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Nelson, Lancashire, England 10/08/2025 23:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Phone (12%)

    Phone (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Nelson, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Colne, Accrington, Nelson, Rossendale District and Burnley.

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City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomBlackburn Total Blackout
United KingdomBlackburn Internet

Community Discussion

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BT (British Telecom) Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • AnthonyHeys Anthony (@AnthonyHeys) reported from Rawtenstall, England

    @NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀

  • SamMcCartney Sam McCartney (@SamMcCartney) reported from Burnley, England

    Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

  • buxton081 🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported from Burnley, England

    @bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!

  • Ditsy_Soph Sophie Townend (@Ditsy_Soph) reported from Brierfield, England

    @bt_uk hi, im getting in contact because our area still doesnt have any internet or home phone. Im a student and household are needing to work from home- is there an estimate of when it'll be wprking again? Been down since Thursday.

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • CintyC Jacinta Costello (@CintyC) reported from Todmorden, England

    @bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • mancity187 Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • soulfulmerlin Dave H (@soulfulmerlin) reported from Clitheroe, England

    @jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo

  • andiacc andrea Eddleston (@andiacc) reported from Accrington, England

    That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help

  • kirstylou77 Kirsty H (@kirstylou77) reported from Todmorden, England

    Had the worst customer experience with @bt_uk should of had our broadband contact on the 16th December still no broadband , now sat waiting for a phone all again from the order team #nothappy #wasteoftime

  • StevenProctor09 Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England

    @JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.

  • TruckSM24 Graham Burton (@TruckSM24) reported from Blackburn, England

    @bt_uk a communication company that doesn’t know the meaning of the word. Disgraceful service.

  • RyanMarkOConnor Ryan O'Connor (@RyanMarkOConnor) reported from Great Harwood, England

    Could it possibly happen today that @bt_uk finally manage to install our broadband, we've only been in the house a month... Never used so much mobile data #waiting

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ReiverGeoff Geoff Hetherington (@ReiverGeoff) reported

    @bt_uk Just to get it in the record, broadband dropped off again at 11:25-30am. Sent “Fix” text at 11:39am, auto-response was that line check could take up to 15 mins. At 11:55am, broadband reconnected, though no report back from diagnostics.

  • fernlovesmcfly Fern °o° (@fernlovesmcfly) reported

    @ScouseBirdBlogs @bt_uk We had the same problem with them, ended up going with virgin in the end because bt was so shite & they couldn’t deliver, don’t even get me started on their awful customer service 😱

  • _MaryLawson_ Mary Lawson (@_MaryLawson_) reported

    @bt_uk please can I have the home phone numbers for "Peter" and "Andrew" who call my house atleast once every day, dispite me asking them to take us off their list, we are not BT customers& this is not persuading me to become one! Is there a complaint email for spam phone calls?!

  • Picknett_Powell Ruth💙 (@Picknett_Powell) reported

    @bt_uk I just want the Internet to work, I was kicked out of at least 4 #NHS meetings in the last week due to the connection dropping out and the box flashing purple. And this is the second time in 7 days that I have had to report the same issue.

  • AndreBoulanger Andrew Baker (#highlightbrexitlies) (@AndreBoulanger) reported

    @SebStJohn1 @bt_uk I know that Open Reach are doing various update works in the TW area, ie more than one van at locations. Has there been any road disrepair issue related to the freezing in ur area? Does changing the signal channel on your bt online dashboard improve things? fibre cable?

  • ReiverGeoff Geoff Hetherington (@ReiverGeoff) reported

    @bt_uk Just to get it in the record, broadband dropped off again at 11:30-35am. Sent “Fix” text at 11:49am, auto-response was that line check could take up to 15 mins. At 11:55am, broadband reconnected, though no report back from diagnostics.

  • Picknett_Powell Ruth💙 (@Picknett_Powell) reported

    @bt_uk I have sent a DM, I am not getting locked into another poor service term. I will go to the ombudsman if I have to.

  • TimothyDRCarr Tim Carr (@TimothyDRCarr) reported

    @virginmedia it’s an absolutely disgraceful service and they will miss out on a deal because of your lack of customer focus. You have have an opportunity to resolve this or she will go to @bt_uk or @SkyUK

  • Chelsea_ej Chelsea🐶 (@Chelsea_ej) reported

    @bt_uk I’ve just given up at this point! Just get excuses when we ring up. Honestly the worst internet we’ve ever had

  • GuillArchi Guillaume Bergeron (@GuillArchi) reported

    @bt_uk No thanks, that is fine, problem solved.