BT (British Telecom)

BT (British Telecom) Outage Report in Nelson, Lancashire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

The latest reports from users having issues in Nelson come from postal codes BB9.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Nelson, England

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Nelson and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Nelson, Lancashire, England 11/06/2025 17:55

November 06: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Nelson, Lancashire, England

The most recent BT (British Telecom) outage reports came from the following cities: Blackburn, Skipton, Nelson, Colne and Accrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomBlackburn Internet
United KingdomSkipton Total Blackout
United KingdomBlackburn Internet
United KingdomBlackburn Internet
United KingdomNelson Phone
United KingdomBlackburn Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports Near Nelson, England

Latest outage, problems and issue reports in Nelson and nearby locations:

  • AnthonyHeys Anthony (@AnthonyHeys) reported from Rawtenstall, England

    @NorAmClarets Horrendous from @btsport. “This will be another long ball from Burnley”. Hang ******** on one minute, that’s all arsenal have done. Biased wankers 👀

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @bt_uk @MikeAubury Read this as: Whenever we feel we can fleece customers by holding big events to random behind a 2nd paywall, we will. Forget that customer already pay a premium to receive BT Sports, because we couldn't give a shit.

  • CintyC Jacinta Costello (@CintyC) reported from Todmorden, England

    @bt_uk I’ve had intermittent broadband for 2 days now; what’s happening in my area? please help because I’ll need it Tuesday for work

  • SamMcCartney Sam McCartney (@SamMcCartney) reported from Burnley, England

    Person calling from 01272 990574 purporting to be from @bt_uk about our internet security and someone was misusing it. They’d have to be good as we don’t have BT B/Band at this location. 😂😂 He wanted to show me if I signed onto s/thing. Phone put down once I called him out. 🤣

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @bt_uk very poor after care my business six days with no incoming calls no one cares new cloud phone useless #btletdown #btuseless

  • andiacc andrea Eddleston (@andiacc) reported from Accrington, England

    That's what pissess me off. We pay for this in our extortionate prices. Read my tweet below @Richard Collins @bt_uk @Offcom . Terrible. @bt_uk @BTCare aren't interested. Useless. Apparently @bt don't use @yahoomail anymore. nobody knows / cares.All my medical stuff done thru BT😡

  • mancity187 Andy Trickett (@mancity187) reported from Rawtenstall, England

    @bt_uk I rang that number on there they are not interested. Even told me to sort it out. Cheek im.not even with bt the tree is not on my property . But its going to take down at least 4 telephone lines to private residents . I was just trying to warn you . But your not interested

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare We don’t expect to pay the initial charge it 8 days lack of use. Plus a complaint and compensation claim will go in soon for loss of business, thanks Jo

  • buxton081 🏴󠁧󠁢󠁥󠁮󠁧󠁿 james buxton🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@buxton081) reported from Burnley, England

    @bt_uk No not yet, still can’t order online and still can’t do it when I ring! Got some team working on the problem!

  • FreakDanceUK FreakDanceUK (@FreakDanceUK) reported from Blackburn, England

    @bt_uk wow amazed with the shambles of customer service and lack of help this company has provided! Charging-no joke 15x more then actually price it should be/stated by them in the phone call! Wait for it! still not resolving the issue now since January @MoneyTelegraph #ombudsman

  • Pear_shaped30 Tracy Harvey (@Pear_shaped30) reported from Clitheroe, England

    Worth checking your parents utility bills, just checked my MILs and absolutely disgusted that @bt_uk have started charging her £20+ more a month for nothing extra! 😡 and would cost her £622 to cancel her contract #beware #disgusting

  • pinky61 Victoria Haworth (@pinky61) reported from Great Harwood, England

    @bt_uk please can you help me I am losing the will to live trying to get through to you

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @virginmedia @btsport as a VM customer with the BT Sport add-on, can you explain to me the idea behind having the only reason I have the BT Sport add-on, UFC, having major events locked behind a secondary paywall and then still increasing the package cost. Not only double

  • dizzy_ti ✨✨Ti Glover✨✨ (@dizzy_ti) reported from Blackburn, England

    Upgraded to BT ultrafast fibre on Wednesday and have had super slow speeds ever since! Spent 30mins trying to get through yesterday and have been in a queue for 18mins so far now 🤬🤬 #BT #epicfail @bt_uk

  • Gingerclaret AJC (@Gingerclaret) reported from Burnley, England

    Just been thinking City are doing well seeing as they are down to 10 men - only just realised the red mark on the score caption indicates the colour of their kit - not a red card. Very confusing @btsport

  • theflappitpub The Flappit (@theflappitpub) reported from Keighley, England

    @BTBusiness @BTCare you are an absolute joke 2 weeks ago rang to get the extortionate rate on my business contract changed after several **** ups I’m still waiting! last week someone was ringing me back, yesterday I was being sent a complaint form and someone would ring me! 😡

  • dejkirkby 'Motivated And Confident' Mags (@dejkirkby) reported from Burnley, England

    @fowl_original @btsport @Omega_Luke @alpha_reel @hairywrestling @TEGamerUK @smacktalk_uk @WatchesJess @TheMattAttackUK @knankles I think Sky were still smarting from the loss of PPV sales when the Network was released in the UK just weeks into a 5 year deal.

  • soulfulmerlin Dave H (@soulfulmerlin) reported from Clitheroe, England

    @jellymalin @bt_uk Got none till mid June ! Installation issues . Had none 8 weeks . Not watched TV same . Finding things to do or learning to relax like never before . Life just not as I knew it 😁

  • Personaliceltd Personal Ice Ltd (@Personaliceltd) reported from Keighley, England

    @btbusinesscare I am still without service after six days of switching to the new cloud phone service, reported every day and still cannot receive calls on 01535608347 . BT does not care you sold me this and I am losing business . Help

  • StevenProctor09 Steven Proctor (@StevenProctor09) reported from Mytholmroyd, England

    @JimmieGP_ @ekobudiyanto @btsportmotogp @MotoGP @btsport We are just saying the championship battle isn’t interesting which is a shame calm yourself down 🙄

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • MissRachaelCx Rachael C xx (@MissRachaelCx) reported

    @bt_uk why am I still having issues I have had people out months ago and my wifi is still dropping out and causing me issues working 🙃

  • themusingmuso The Musing Muso (@themusingmuso) reported

    @mrs_harket @bt_uk Well that's just plain rude and crappy customer service to boot.

  • AndrewS32704070 Andrew Shaw (@AndrewS32704070) reported

    @bt_uk No I've nothing to hide. Answered just after 2 hours and then another hour to log, again the fault. Where there is industrial action you need to bring I'm adequate support from India. And for vulnerable elderly people saying just use online chat is unforgivable. @Offcom

  • lostinallypally Elizabeth B (@lostinallypally) reported

    . @bt_uk why’s my internet down again. Why are you ignoring my DMs

  • Ralphmcphee Jill Munro (@Ralphmcphee) reported

    @bt_uk your customer service is shocking, over half an hour to talk on the phone ( I’m still waiting). Live chat that can’t help. I want to know why you are charging my 92 year old dad £ 82 for his broadband package? Your highest package on your own website is £60.

  • joolsmcgools jools (@joolsmcgools) reported

    @bt_uk hi, after 3 days and several hours on hold I’m still waiting for the issue with my internet to be rectified I was told it would be on in 4 hours… it’s not…

  • deeptwitcher Tony (@deeptwitcher) reported

    @bt_uk What a pathetic operation. How can someone contact you with a query, without wasting so much time waiting for you to answer the phone? No chat service available. Could write a letter of complaint; which may or may not be answered in 28 days. Is this not the 21st century?

  • JoWilli06234632 Jo Williams (@JoWilli06234632) reported

    @bt_uk tv didn’t work. BT engineer visited after 2 weeks. Told me it’s a problem with aerial. Aerial guy visited at charge of £65. Showed me it’s the BT box. BT confirmed this is the case but refusing to pay me back the £65! Or reimburse for the month without TV 😡😡😡

  • Shaun_Parfitt1 Shaun Parfitt (@Shaun_Parfitt1) reported

    @BTCare @BT any chance you can stop the guy knocking my door trying to force Broadband on me! Won't take no for an answer. Has my personal details and I'm no longer a BT customer. 😡

  • JohnOleary83 John O'Leary (@JohnOleary83) reported

    @btsport Lucy Ward is an awful commentator. Shocking it’s a joke how she commentates on games. Out of her depth. Her man if the match choices are shocking. Casemiro?