BT (British Telecom) outages and service status in Lampeter, Wales

Problems in the last 24 hours in Lampeter, Wales

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Lampeter, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pierssy 💙 (@Pierssy) reported 7 minutes ago

  @bt_uk unbelievably terrible customer services, the people I have eventually spoken to have been good, but the automated system is crap as is the 'my BT' when you have a problem. Engineer appointment show 2 different days on different pages, so frustrating!

• 
  Dustfuch (@Dustfuch1) reported 8 minutes ago

  @bt_uk please tell your call handlers to stop the hard sell once youve asked to leave. 4 times i had to tell them to stop trying to sell me things, and they still kept me on hold and transferred me to a "manager" to let me cancel. Frustrating isnt strong enough

• 
  Jacob People (he/him) 💙 (@JacobPeoplee) reported 8 minutes ago

  Our internet and landline aren't working. I've text in and it said no issue but there clearly is @bt_uk

• 
  Mini67!x (@jellywellys99) reported 9 minutes ago

  @bt_uk charging a partially sighted customer £3 for a large print paper bill after telling customer it's a free service for visually disabled customers #DISGRACEFUL then when customer calls up to query call cut short because they can't see a code in text and can't read bank card

• 
  Dr Pauline Nelson (@DrP_Manc) reported 10 minutes ago

  @bt_uk your service is SO appalling. Elderly relative who depends on landline without phone line for 5 DAYS and you have totally failed to fix within the promised time. Formal complaint coming. Poor, poor, poor 👎

• 
  Mini67!x (@jellywellys99) reported 14 minutes ago

  @bt_uk I've spoken to them and like I said they ended the call because I can't see txt message or read bank card due to being partially sighted-please get a manager to call me or I'm happy to cancel my contract I was told by would be simple so far its been very stressful

• 
  Peter Old (@HamPeasyStottie) reported 15 minutes ago

  @bt_uk I have phoned twice but the issue is still unresolved. I still can't log in

• 
  Cribby Youngs (@CribbyYoungs) reported 15 minutes ago

  @bt_uk Would it be courteous to advise a customer & resident of planned work installation outside of home......? No letters or planning leaflet in area..

• 
  grace hooper (@messalinahooper) reported 15 minutes ago

  Spent an hour with a really gentle lady from @bt_uk got the comp network set up and now can't watch any tv, at all. Not anything! Outstanding!. Your colleague was lovely though

• 
  Dean (@thekaratesuit) reported 16 minutes ago

  @ofcom you need a word with @BTCare … they mis-sold me a tariff on sep23 and have hung up, lied to me, misled me and just been outright wastes of ***** with me every time i try to fix it - literally impossible to fix their errors… BT = big tossers