BT (British Telecom)

BT (British Telecom) Outage Report in Helmsdale, Highland, Scotland

No problems detected

If you are having issues, please submit a report below.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Helmsdale, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Helmsdale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Helmsdale, Highland, Scotland 05/04/2025 23:30

At the moment, we haven't detected any problems at BT (British Telecom). Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (58%)

    Internet (58%)

  2. E-mail (16%)

    E-mail (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (6%)

    Phone (6%)

  5. Total Blackout (5%)

    Total Blackout (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • whereuwelliebin suzieboop (@whereuwelliebin) reported

    @bt_uk You are now beyond a joke! Someone better call me back by 9 pm. Since August this has been an ongoing issue with my elderly mom!

  • johnmol88 John Molyneux (@johnmol88) reported

    Bought a new TV, wanted to treat myself to a bit of Frozen Planet in 4K, then @bt_uk hits me with this diabolical download speed. Can you let me know when I can expect to learn the fate of the humpback whales?

  • ignroad IGNITE road (@ignroad) reported

    @bt_uk my wifi has been down the past 2 days with no help whatsoever + when i have do have connection it disconnects randomly

  • londonbluenose London Blue Nose (@londonbluenose) reported

    Truly appalling customer service from @bt_uk. I can see why so many people I know are ditching their landlines. Not had one since last Thursday and continued calls to their support team have got me absolutely nowhere at all!

  • Wulfeee Nicholas Howell (@Wulfeee) reported

    Hey @bt_uk. I think you could learn a thing or 6 about customer service from @OctopusEnergy. As soon as I am able I shall leave BT and never return. Your short term approach will cost you long term. You could have dealt with my complaint fairly and I'd have stayed a customer.

  • HeyshamView Heysham (@HeyshamView) reported

    @bt_uk You haven't been helping me. As a new customer trying to get on board I send this tweet under the impression that #BTIsShit

  • moyra_mcgill Moyra McGill (@moyra_mcgill) reported

    @bt_uk It says no known issues, but our tech guy has been told by BT here that there is an issue!!!

  • AsnuKitchens As-nu Kitchens (@AsnuKitchens) reported

    @bt_uk - Have had no BT Business phone line since Monday, Cloud phone will not receive calls, reported 4 times Monday, reported Tuesday, reported yet again this morning Wednesday. After 22 years of dealing with BT should of gone to virgin, Shocking service.

  • TreadwellBgames Charlotte Smith (@TreadwellBgames) reported

    @bt_uk It seems to be stable again, but it is notoriously bad at dropping out

  • guywalk98473859 guy walker (@guywalk98473859) reported

    @btbusinesscare hello, as a result of a Trust Pilot review rachel@btbusinesscare said to send a message to resolve our shambles of a service from BT onephone. If you can get through on the awful phone system this has given us try me on 01296770596.