BT (British Telecom) Outage Report in Castle Douglas, Dumfries and Galloway, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Castle Douglas, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Castle Douglas and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (58%)
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E-mail (15%)
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Wi-fi (14%)
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Phone (6%)
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Total Blackout (5%)
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TV (1%)
Live Outage Map Near Castle Douglas, Dumfries and Galloway, Scotland
The most recent BT (British Telecom) outage reports came from the following cities: Castle Douglas.
| City | Problem Type | Report Time |
|---|---|---|
 Castle Douglas |
Wi-fi | |
| Castle Douglas |
TV | |
| Castle Douglas |
Internet | |
| Castle Douglas |
Internet | |
| Castle Douglas |
Internet | |
| Castle Douglas |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Scott
(@sjholland87) reported
@bt_uk if I buy a third party router, do I lose support like other ISP's? Just I pay a packet for Halo 3 and is rather not if I lose potential support.
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Jack
(@JJNB92) reported
(3) @bt_uk your agents is to call the 'move' team tomorrow when they open at 8am - same time as my course starts. Meanwhile, my entire smart home system is useless - lights, security etc - and I have an extra 300 mile round trip drive. Entirely unacceptable customer service. Very
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Scott
(@sjholland87) reported
@bt_uk Thank you. I thought that might be the case. Touch wood, I've not had a problem in 2 years, or at least nothing that I couldn't solve
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Kelly Lynch
(@LynchKelly) reported
@bt_uk Is there a problem with your live chat on the Website & App? - can’t seem to access anymore and have found this useful
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it's just Joe now because the banter was too heavy
(@BeardyJoes) reported
@bt_uk Hi Claire, I spoke to the sales team. Turns out part of our street has fibre (and our nextdoor neighbor!) But not us. They've queried openreach for us to see if this is correct. Cheers for the help. I've never worked so hard to give someone my money!
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Team R.A.L.F.
(@Team_RALF) reported
@bt_uk Have been trying to get in touch with BT. I am a Halo 3+ customer, have all comms with you. Have launched a complaint as I haven't been able to install the new Norton anti-virus, have phoned several times. When are you planning to respond? How are non Halo 3+ customers treated?
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SRT @ Moss Valley
(@MossValley) reported
Our phone line is down and @BTCare cannot divert. So any orders direct to me please on 07976434206
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CallmeVamp
(@Vampire10764014) reported
@bt_uk WiFi went down for a bit today but I'm glad things was sorted ngl
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moonpunk
(@moonpunk) reported
Have been paying @btsport £36.49 a month and only allowed to watch on my main Sky box for the last few years! @SkyUK Engineer has just been and arranged for me to buy BT Sport through Sky for £24.99 a month and it works across ALL of my Sky boxes! WTF BT?!
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Jack
(@JJNB92) reported
(1) @bt_uk you've disconnected the wrong one of my two broadband accounts, causing me significant expense (time and finiancial) in order to attend the remote course I am on tomorrow. Agents friendly, but unable to help - fault caused by a different team. They're unable to book a