BT (British Telecom)

BT (British Telecom) Outage Report in Ballater, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballater, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballater, Aberdeenshire, Scotland 01/16/2026 13:30

January 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • PeteUplink Pete Ainsworth (@PeteUplink) reported

    @bt_uk I know what's happening. The EE network covering in my area isn't strong enough for the hybrid connect to get more than one bar. Really, I didn't want all this, I just wanted to drop BT Sport, but the customer service guy wasn't for taking no for an answer.

  • dina_sonagara Dina Sonagara (@dina_sonagara) reported

    @bt_uk we have been left without an internet connection since yesterday with no communication from either @bt_uk or @OpenreachHelp as to when the issue will get fixed!

  • gulnarhasnain Gulnar Hasnain (@gulnarhasnain) reported

    @CCriadoPerez @bt_uk This is happening to me too! 6months and 5 engineers later - they just keep sending someone out but do not resolve the main issue if installing supply. How does one complaint? C’mon @bt_uk please sort it out.

  • dina_sonagara Dina Sonagara (@dina_sonagara) reported

    @bt_uk I had called and spoken to someone. They said I would receive an update today but this has not been forthcoming. Furthermore you did not tell us that we would lose connectivity for 3 days with a new installation. Rubbish service!

  • eUs_brokendrum Eus (@eUs_brokendrum) reported

    Hi @bt_uk, your engineers have now not attended for two consecutive booked appointments. No phone call or contact. I'm now not going to have internet from next week and I need it to work. Please help!!

  • Niki_Know1 Niki Smith (@Niki_Know1) reported

    Please can you help @bt_uk ? My 78yo mum has had her @Facebook suspended for suspicious activity but can’t reset password as account is linked to her old btinteret email address. This must be a regular problem so hope you can advise on options please. @Facebook so far ignoring me

  • drmatthewhardy Matthew Hardy (@drmatthewhardy) reported

    @bt_uk Yes, this problem only gets worse. It makes me wonder why we have to have a landline number at all, its not something I'd choose to have if given the choice

  • spottyd20733131 spotty dog (@spottyd20733131) reported

    @bt_uk @DrJohnCosgrove For what it is worth, have spoken to BT network team. There is an issue with iplayer and EE which BT and BBC R&D have been trying to fix for two months. No idea if/when it will be fixed.

  • Eclectic_Blue Rick Johansen (@Eclectic_Blue) reported

    @England @bt_uk McManaman is the worst pundit of the lot and certainly not an England legend.

  • author_hughes Julia Hughes (@author_hughes) reported

    Hi there, my son's just been on your group chat for an hour. @bt_uk He's currently working night shifts. When he signed up for BT internet, the initial service provided was patchy. My son wanted to cancel his contract (within the cooling off period). He was persuaded not to.