BT (British Telecom)

BT (British Telecom) Outage Report in Ballater, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballater, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballater, Aberdeenshire, Scotland 01/27/2026 09:45

January 27: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • KristaA71311232 Krista Anderson (@KristaA71311232) reported

    @btsportfootball @premierleague @btsport horrible

  • BetterThanMe Kirsty (@BetterThanMe) reported

    @bt_uk In the mean time will the old hub work as the 4G mini hub is struggling to support my devices

  • sophb66 soph v. 458 (@sophb66) reported

    @bt_uk so I see Steph K has been working. Would you explain to me why my DMs have been ignored since THURSDAY?! If you are one of my contacts along with Laura S who has also not replied to me, it’s someone’s job to help!!!!!!!!!!!

  • BetterThanMe Kirsty (@BetterThanMe) reported

    @bt_uk I’ve moved house and my new equipment has not arrived yet due to two issues. The new equipment has been sent to my old address and the replacement equipment hasn’t been shipped yet despite being told it would arrive today. My service is now up and running but I am unable to

  • RizaaR_ JP 🦋 (@RizaaR_) reported

    @bt_uk what ******** is going on with my internet 2 days now just keeps going down sort it ******* out

  • illusiveSmoove illusive Man (@illusiveSmoove) reported

    @bt_uk It did help, great internet but your tele, it’s awful, the fact that I can’t watch my recorded shows while I’m away from the box is shambles

  • ThePhilGresham The Real Phil Gresham (@ThePhilGresham) reported

    @btbusinesscare I need to change my business phone line to residential, but so far no one at BT has been able to help, redirected to someone in Scotland but he gave up. Don't give me a phone number as auto redirection doesn't work. I could change provider if that is easier.

  • spambuca Sam (@spambuca) reported

    @bt_uk you couldn’t sort my engineer out after three attempts and me blowing my top but your quick with the emails to get your equipment back, shocking customer service

  • katylou0210 katylou (@katylou0210) reported

    @bt_uk would you mind telling me why I get no signal on my phone when making or receiving calls? I've turned on WiFi calling and it's still useless. Can't wait to get rid of you to be honest

  • itsCloaxx ️Cloaxx (@itsCloaxx) reported

    @bt_uk fr having problems with your wifi again. this is like our 5th problem with you lot since this new house it's honestly kind of a joke. internets out i think in some of the area but some people have it working. ours is still showing LOS on solid red. tried everything