BT (British Telecom)

BT (British Telecom) Outage Report in Ballater, Aberdeenshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballater, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballater, Aberdeenshire, Scotland 11/30/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jlmrshll Julia Marshall (@Jlmrshll) reported

    My parents have now waited 5 times for a @bt_uk engineer to turn up to install their phone line. Each time they’ve failed to turn up. No apology. No forewarning. Terrible service.

  • WarrenFish Warren (@WarrenFish) reported

    @virginmedia Y’all are truly incapable of helping if you can’t read the above. Such poor customer service after being with you for over 10 yrs. I think it’s time I make the switch, hello @bt_uk

  • satzoomer satzoomer (@satzoomer) reported

    @Colin10971 @joe606 @bt_uk Some service providers do voice over ip, so the fibre does the lot. If I'm right copper is due tonbe phased out by approx 2025

  • flizz2 Felicity Clements (@flizz2) reported

    @bt_uk @bt_uk thanks but pretty poor that you advertise offers and don’t follow up on them until chased. I’ve seen several other similar complaints

  • METbydesign METbydesign (@METbydesign) reported

    Goal -Keep the flat guest ready rather than panic cleaning -Avoid burnout -Cancel BTsport -Meet writing deadlines -Reach out to the right people -Eat less cake (I stress eat)

  • MrJDucky Mr𝐉Ducky Esq. III™👻🎃🦇🏳️‍🌈 (@MrJDucky) reported

    @virginmedia Naw, You can take my money for this last bill then I'm switching my mobile to @SMARTYMobileUK and Internet to @bt_uk. My gran will be getting a new provider in her house as well. Sorry's don't fix broken hearts. 💔

  • MarioSukata Mario Sukata (@MarioSukata) reported

    @bt_uk It would be great if my internet worked, for more than 3 weeks Ive been try to contact you guys without any success. By message, you guys gave me 2 engineer appoitment who did not show up. Well, in a year where nothing worked what could i expected from your service?

  • TMowatLD Tom Mowat (@TMowatLD) reported

    @bt_uk Can you help please? Been waiting all day for an engineer to come to assess a fault. No time frame given. Can’t get through to Customer Services on online chat or over the phone. Vulnerable adult left with no phone line/telecare alarm for over a week!

  • Scottie01086502 Scottie (@Scottie01086502) reported

    1 hour 3 mins on phone with BT to try and sort BT Sports subscription/possible cancellation and activation of MY BT Account.......Three different people in total and ultimately achieved none of the above. BT, Sky and Virgin all as bad as each other @bt_uk

  • S15175240 S (@S15175240) reported

    @bt_uk someone's signed me up for a bt thing i didn't order it how do i cancel it