BT (British Telecom) outages and service status in Ballater, Scotland

Problems in the last 24 hours in Ballater, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

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  Gareth Morgan (@gazmorgan77) reported 10 seconds ago

  @EE you filthy horrible company. I was happy with BT and when I tried to tell you I don't want to be with EE and canceled my contract, you put a £2000 bill on me? ... Awful. Good luck. @bt_uk .

• 
  Sadaf Ahmed (@SadafAh05016729) reported 27 seconds ago

  Hey @bt_uk there’s no WiFi here in south London - can you help?

• 
  Philip Godfrey (@Fliposteo) reported 45 seconds ago

  @bt_uk I haven’t been able to access my account or log in on the BT app for days/weeks despite following instructions to change user name etc. the system sucks. Can’t through on the phone How do I get my bills if I can’t log in?! For a communication company this is a (bad) joke.

• 
  Brian McBride (@brian_mcbride1) reported 5 minutes ago

  @bt_uk With respect, I wasn't suggesting you look at my account, but simply asking if this problem of BT customers unable to access their account & there appear to be, have BT HQ put out an internal notice to the social media team? It looks like the 'guides' are aware but you aren't

• 
  TSLG13007 (@TSLG13007) reported 6 minutes ago

  @bt_uk absolutely appalling customer service as usual

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  Jac Dee 🇺🇦 (@Jacsplace3) reported 7 minutes ago

  Dear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing

• 
  AFCdonnilad (@afcdonnilad) reported 9 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

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  Simon (@thfcsimonm) reported 13 minutes ago

  @bt_uk I’ve been trying to cancel a line for 8 weeks. You still haven’t done it. Absolutely disgraceful useless service. BT is probably the worst conglomerate in the UK

• 
  Paul stagg (@Staggly) reported 16 minutes ago

  @bt_uk @arthur_mp after an hour on hold they said they had an issue and would fix in 72 hours - it’s been a week and now they aren’t answering

• 
  Apex Signs (@apex_signs1) reported 18 minutes ago

  @btbusinesscare Can you dm me the correct number to call? I’ve just sat on chat with Avik for 45mins and it’s been cut off !!!! Your customer care is horrendous!! 🤬😱. Can you get someone to call me ? As you must have my mobile number on record !!!