BT (British Telecom)

BT (British Telecom) Outage Report in Ballater, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballater, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballater, Aberdeenshire, Scotland 02/16/2026 11:05

February 16: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • jpitches68 Prof Jonathan Pitches (@jpitches68) reported

    Funny that the 'cancel your free subscription' to #Britbox button is just off the screen on the @bt_uk account pages...

  • Jason_Pope Jason Pope (@Jason_Pope) reported

    @realadamsharpe @bt_uk Hi, any progress on this? I have the same issue. Thanks

  • ambrosehwith Ambrose (@ambrosehwith) reported

    if I gave an uncharged juul and six plastic spoons to a cage full of monkeys I firmly believe they could create a better internet service than @bt_uk

  • JoshGray91 Joshua (@JoshGray91) reported

    @bt_uk Rita Please help me

  • anti_scams Anti Pension Scams Special Interest Group. (@anti_scams) reported

    Changed to digital without discussion , changed number without notification or information with emergency services needed absolutely disgusted @bt_uk @MoneyTelegraph

  • Captain55565220 Captain Nemo (@Captain55565220) reported

    @btsport @GlitchUK_ @seyiakiwowo what a bunch of vacuous garbage.

  • Jon_Longhurst Jonathan Longhurst (@Jon_Longhurst) reported

    @WeAreOpenreach @OpenreachHelp @bt_uk 5 weeks to wait for an engineer for high fibre BT, 5 confirming msgs to make sure we are in, followed by a no show engineer! 1.5 hrs calling customer service and now informed it will take 5 weeks to get the right cable! Unacceptable.

  • richtomlin Richard Tomlin (@richtomlin) reported

    @CameramanAlan Yeh update on 18th April broke connection between 5G and 2.5G devices on the network. Took me a while to figure out why printer and HomePod no longer worked - Bt hub update broke it. @bt_uk please roll back firmware ASAP

  • Ladyluck93xx MyaToesLuv (@Ladyluck93xx) reported

    @bt_uk I recently spoke with advisors who helped me solve a problem, someone living at an old address of mine successfully set up broadband and tv in my name. Managed to close the account but who do I speak to to have the hard search removed from my credit report. I have a ref no

  • Lucinda__Willis Lucinda (@Lucinda__Willis) reported

    @bt_uk There’s a Priority Services Register for gas/elec and I’ve been advised that there’s something similar for broadband suppliers. I need to make sure that they will be prioritised for repairs should there be issues as they rely on their broadband e.g. calling for help in a fall. Ta