BT (British Telecom) Outage Report in Ballater, Aberdeenshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Ballater, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (7%)
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Phone (7%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Peace
(@mpeace21) reported
@bt_uk could you get someone to help me - the diagnostics bot is useless!!!
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ಠ_ಠ
(@andrewfordlyons) reported
@bt_uk Egads, that is horrible practice, please just stop and give me a number to speak to an adult. It started as a simple question.
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Only one
(@onlyoneyoungman) reported
@OpenreachHelp @bt_uk CM120QU without broadband since 26th March no explanation as to what’s wrong or when it will be fixed .. people demanding answers online please advise on real problems and progress #broadband #compensation
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Camila Caiado
(@CamilaCSCaiado) reported
Day 7 without broadband. Today I got an email asking me to return my BT TV equipment. You know, the one I can't use without broadband! I asked the service to be paused while this is resolved not cancelled (yet). Thanks @bt_uk !
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John Connaughton
(@JohnCon47234825) reported
@bt_uk Well nobody has called yet and it’s been about an hour and a half, maybe they will use the several calls all at once. I was promised no disruption to service and now I’m looking at + 48hours with no service, using mobile data plan.
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John Connaughton
(@JohnCon47234825) reported
@bt_uk Thanks Janet but “when they get round to it” isn’t good enough, so I have to wait in the house all day in case. It’s not difficult to schedule a call between set times, called good customer service and putting the customer first.
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Christopher Rowe
(@KernowChris) reported
@bt_uk Confused by an advisor call, surely I can cancel an engineer call booked for tomorrow, is that not the case?
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ಠ_ಠ
(@andrewfordlyons) reported
@bt_uk By the way, calling that number you shared generates an automated message saying "we tried to call you" and "there is no reason to call us." Both are wrong. Your fault tracker page also still doesn't work.
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Andy Bramley
(@OO09ARB) reported
@CamilaCSCaiado @bt_uk I feel for you Camila. I'm now into day 14 with no broadband from @bt_uk and no commmunication from them for the last 5 days. I have now decided to leave them for another provider and all they've done is close my complaint without any investigation. Shocking customer service.
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Andy Law
(@ajrl85) reported
@bt_uk I can safely say the worst company I've ever had the misfortune of dealing with. Absolutely pump