BT (British Telecom)

BT (British Telecom) Outage Report in Ballater, Aberdeenshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballater, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballater, Aberdeenshire, Scotland 01/22/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • partyfairy Emma Shepherd (@partyfairy) reported from Alveston, England

    @bt_uk But surely when both yourselves and @OpenreachHelp have made multiple errors, from day 1, costing your customer money, things should be escalated and sorted out. It's now been over a month of broken promises and mistakes.

  • CustomerSpecial Customers r Special (@CustomerSpecial) reported

    @bt_global @BTCare @bt What is a BT technician? Somebody who can tell you that you have something wrong with BTcloud but cannot help because of zero knowledge. In most businnesses a technician is somebody who has technical knowledge and can help. Am I wrong?

  • pjh20311 peej (@pjh20311) reported from Sale, England

    @bt_uk my BT email is down, is there a problem? See many others reporting the same

  • realdocatherton Doc Atherton Esq. (@realdocatherton) reported

    . @bt_uk Hi. I presume you are aware the BT email is down at the moment?

  • joebgwhite Joe White (@joebgwhite) reported

    So @bt_uk lied to me about the package I would receive to sign me up to a 2 year contract (Presumably that call was recorded) yet when I call to get a resolution they won’t do anything except try to sell me a higher package. Cheers! 🤬

  • Darren_Reevell Darren Reevell🏃🏻‍♂️🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@Darren_Reevell) reported

    @bt_uk @BTCare Are there issues with BT Internet Mail? I cannot access my BT Mail using Outlook, Mailbird, and online web mail.! #BTMail #BTFail

  • partyfairy Emma Shepherd (@partyfairy) reported

    @bt_uk Apparently that in itself takes a minimum of 48 hours?! You guys are supposed to be a communications company... I have never known such poor internal Comms and certainly with customers, why does everything take so long? (And then not happen full stop most of the time!)

  • clhills17 Claire Hillsdon (@clhills17) reported

    @bt_uk Hi, I have already spoken to them and have raised a complaint (still waiting on the complaint number). It shouldn’t have to come to that though. Even the lady that raised the complaint expressed her doubt at me being able to get it resolved without me giving this info. 1/2

  • SarahHemm Sarah Hemming (@SarahHemm) reported

    @bt_uk It's back now but it was out for about an hour - for many people, not just me. That's pretty disruptive to people using your service for their jobs and businesses.

  • mfraz74 Mark Fraser🇪🇺 (@mfraz74) reported

    @bt_uk I'm switching from @EE tomorrow, do I just need to change login details on my router when then switch happens?