BT (British Telecom)

BT (British Telecom) Outage Report in Ballater, Aberdeenshire, Scotland

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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballater, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballater, Aberdeenshire, Scotland 12/04/2025 22:35

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (4%)

    Phone (4%)

  6. TV (1%)

    TV (1%)

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Nusbacher Lynette Nusbacher (@Nusbacher) reported

    @bt_uk Tuesday morning. Will I have the pleasure of a five hour time slot again? And how shall I manage the risk of an engineer who doesn't respond to phone messages? Or BT texting me that 'we'll be in touch again to let you know what time they'll get to you', but never texting?

  • RossDonoghue Ross Donoghue ⭐️⭐️ PSN: Lycandon (@RossDonoghue) reported

    @bt_uk Every time I do this, it says you’ve found a fault. Then I have to take a day off work for you to organise an open reach engineer. He then turns up and says he can’t see a problem via his tests and leaves. It’s a vicious cycle.

  • Samanth84648051 SamanthaR (@Samanth84648051) reported

    @MarcAllera @EE @bt_uk Feeling extremely perturbed after viewing EE’s latest advert where Kevin Bacon is remotely shaving Tom Ellis’ face on a mountain range. EE’s claim of network coverage anywhere but yet no coverage in NN12 8PL - we have no stable WiFi connection and only 2G mobile connection! 😡

  • Paddy_McKeanEFC Las Malvinas son Argentinas 🇦🇷 (@Paddy_McKeanEFC) reported

    @bt_uk - I've just been on hold waiting to speak to one of your advisers only for them to hang up on me as soon as I managed to get through to them. I'm not so much disappointed as I am blinded with rage!

  • Ktuck_79 Kevin Tucker (@Ktuck_79) reported

    @Bethannestagram @bt_uk That’s not on, especially if you’ve already told them! I can get help internally if nothing gets sorted, so just let me know and I’ll see if I can get someone to help

  • KStitch222 Stitch E. Bear (@KStitch222) reported

    @Nusbacher @bt_uk @bt_global I second that. Ever since the pandemic hit, major service providers have used it as an excuse for very poor customer service. On numerous occasions, I have paid a premium price for overnight packages, through UPS and FedEx. Only to have the packages show up 3-4 days late.

  • chloeholtt chloe (@chloeholtt) reported

    the audacity of the @bt_uk customer service rep telling me I sound ‘too young to be calling about a bill’ and asking me to confirm that I am in fact 23?! if it was my money and not my mums id certainly be taking it elsewhere, cheeky buggers

  • RossDonoghue Ross Donoghue ⭐️⭐️ PSN: Lycandon (@RossDonoghue) reported

    @bt_uk I’ve done it, it says a fault has been found. I’m not doing this merry go round again. EVERY time the open reach engineers come they plug their device in and say “we see there’s been a problem but there’s no problem at the moment…”

  • ActisJemma Jemma Harris (@ActisJemma) reported

    @bt_uk is there a problem with internet in East Yorkshire we haven’t had any all afternoon and still nothing, my post code is YO259TE cannot get an answer, shoddy service

  • LeahMCowan LeahCowan (@LeahMCowan) reported

    @bt_uk Wifi is shocking, never works properly, can’t even watch a program without problems. What am I paying for when the service is shocking? Why is it so bad?