BT (British Telecom)

BT (British Telecom) Outage Report in Ballater, Aberdeenshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballater, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballater, Aberdeenshire, Scotland 02/17/2026 06:25

February 17: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (6%)

    Phone (6%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • Jenn_Fairclough Jenn (@Jenn_Fairclough) reported

    @bt_uk Having a nightmare with service from BT. No landline or broadband for nearly 5 wks. Case keeps being closed, despite acknowledgment of a fault. Ringing call centre 3/4 a wk. Engineers have missed 5 appts now. Poor communication. Not sure how to get this resolved now.

  • sandsofcornwall Sands Boutique (@sandsofcornwall) reported

    @btbusinesscare @BTBusiness disgusting service still no phone after 2 months. Business being forced to close by BT incompetence BT22247F4T4 #poorservice #btbusiness

  • SolidusSnake95 Danny (@SolidusSnake95) reported

    @bt_uk It's now resolved, hours after it went down though. The service needs to be improved.

  • EthanJxR ꫀᡶꫝꪖ᭢ 🇵🇸 (@EthanJxR) reported

    @bt_uk HAHAHAHAHAHHAHA shut up mate “Help” that’s hilarious something you’ve not gave me in 60 days only thing you’ve offered is dishonesty

  • Stacey41256907 Stacey (Lola) (@Stacey41256907) reported

    @bt_uk Such awful service from you you. From signing up to still waiting for my internet to go live. 2nd day of no internet, which is **** for someone who WFH and all I get please wait another 24hrs.. WTF

  • lornaedridge80 Lorna Edridge (@lornaedridge80) reported

    @bt_uk I am supposed to have an open reach engineer come out today between 8-1 still not turned up and been advised they have marked the job as completed .... 4th time this has happened ...... terrible service!!!!

  • Lazlovictor Richard Leslie Lewis 💙theNHS (@Lazlovictor) reported

    @BTCare trying to log in to the BT site but it just keeps bouncing me back to the login page. #bt

  • SJC_74 Sandra Clinton (@SJC_74) reported

    @BTCare I pay for super fast broadband so an NHS worker can wfh. Needed a replacement hub after just a few months. Sent old one back 2 days later. Post office have lost it so now I pay 50 fine because I can’t find the receipt. Would hope for better support in a pandemic!

  • surferlee1 lee (@surferlee1) reported

    @bt_uk how about removing the line rental charge, as your swapping most people to internet based phone now, and you dont need to maintain the copper service ?

  • hugosoul Hugo Soul (@hugosoul) reported

    @bt_uk Hi there, my poor vulnerable mum has been left without phone or internet for a week after BT a) didn’t attend an installation appointment, b) didn’t send equipment before a rescheduled appointment. Can you help?