BT (British Telecom)

BT (British Telecom) Outage Report in Ballater, Aberdeenshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballater, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballater, Aberdeenshire, Scotland 01/11/2026 18:25

January 11: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (7%)

    E-mail (7%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • deeptwitcher Tony (@deeptwitcher) reported

    @bt_uk What a pathetic operation. How can someone contact you with a query, without wasting so much time waiting for you to answer the phone? No chat service available. Could write a letter of complaint; which may or may not be answered in 28 days. Is this not the 21st century?

  • joolsmcgools jools (@joolsmcgools) reported

    @bt_uk hi, after 3 days and several hours on hold I’m still waiting for the issue with my internet to be rectified I was told it would be on in 4 hours… it’s not…

  • TheWobblyGamer The Wobbly Gamer 👁️🎮 (@TheWobblyGamer) reported

    @bt_uk internet is awful, trying to actually getting through to a person to talk to is impossible… Customer for at least 8 years and you get absolutely no perks, it’s a joke

  • Shaun_Parfitt1 Shaun Parfitt (@Shaun_Parfitt1) reported

    @BTCare @BT any chance you can stop the guy knocking my door trying to force Broadband on me! Won't take no for an answer. Has my personal details and I'm no longer a BT customer. 😡

  • Koodledrum Koodles (@Koodledrum) reported from Irvine, Scotland

    @Mark_1887 @batflips_nerds @btsport I'm not a Sky customer, but I'd guess red button on any BT Sport channel?

  • JoWilli06234632 Jo Williams (@JoWilli06234632) reported

    @bt_uk tv didn’t work. BT engineer visited after 2 weeks. Told me it’s a problem with aerial. Aerial guy visited at charge of £65. Showed me it’s the BT box. BT confirmed this is the case but refusing to pay me back the £65! Or reimburse for the month without TV 😡😡😡

  • oddbohemian anna cassar (@oddbohemian) reported

    @mrs_harket @bt_uk @BTCare might help.

  • ian_goodwin66 ian goodwin 🇺🇦 (@ian_goodwin66) reported

    @bt_uk why is it easy to add services in online accounts, yet you can’t cancel things? £28 for BT Sport (was £5), not even HD, yet when you want to cancel, it’s impossible to get through. Do better please.

  • JackoCasts Jacko (@JackoCasts) reported

    @bt_uk can we get an update to the current status of youre internet? Been without internet and WiFi all day and apparently this issue is the same elsewhere in England?

  • cwu_southwales CWU South Wales Branch (@cwu_southwales) reported

    @bt_uk Our BT business emails have not been working for several days. SMTP authentication errors across multiple devices, users and locations whilst webmail / app works fine. No changes our end. Any chance of a fix instead of just testing the line and closing the fault?