BT (British Telecom) Outage Report in Ballater, Aberdeenshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
Full Outage Map
E-mailProblems in the last 24 hours in Ballater, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (7%)
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Phone (7%)
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E-mail (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Kate
(@Haribo_Lover) reported
@bt_uk trying 2 sign up for home essentials but reject @ check stage. I get legacy benefits, ur call centre confirmed eligibility & advised contacting who pays my benefits. 30 mins later waiting & tax credits say my record is right & no idea what the issue is. Please can u help.
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Lucinda
(@FREETOEXPRESSME) reported
@bt_uk Well it hasnt happened for me, two weeks and my fibre STILL isn’t reconnected after someone there knocked it put and that’s despite being classed as vulnerable. Shocking customer service
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Lillie Harris
(@lilliepharris) reported
@bt_uk hello I've sent you a DM, our broadband has been out since around 8.15pm, reason unclear. phone lines cut us off at 9pm! please help
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GJM
(@zombie_apoc1) reported
@bt_uk Good Morning, I just wanted to say earlier I spoke with one of your staff via your chat portal. I didn’t catch their name but they resolved my issue immediately without excuse. They took ownership and dealt with the issue straightaway. Most importantly they were polite. 🙏
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Andy S
(@InWoyWeTwust) reported
@bt_uk is there an email address that I can contact as I have some questions about your 4g home broadband service
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Julian
(@JuFitJuJu) reported
Just want to ask…what is the actual point of a landline @bt_uk ? Sat working from home today and phone has rang a few times but just either ‘spam’ or ‘phishing’ calls, why do we need to pay for a service that we don’t actually use? Oh it’s for the internet? That’s also rubbish
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James Peberdy
(@Jpebs) reported
Hey @bt_uk my talk21 has been locked and I’ve been advised that I’ll be emailed a code, which I’ve not received.. can you please help?!
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Rosie 🐻
(@rosiejones665) reported
from
Birmingham, England
@bt_uk Hello. There was an internet outage at my 85 year old father’s house from Saturday to yesterday. It seems to have been resolved now. He has been confused by someone selling him a TV box & a Hybrid connect device which I don’t think he needs.
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Diane Lowe
(@MaxloweLtd) reported
from
Quorn, England
@bt_uk trying to set up a new phone line for my elderly parents. Twice now I’ve been promised call backs….nothing. All they want is a phone line…. Where do I go for help?!
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Kevin Miller
(@Kev_J_Miller) reported
@bt_uk No, that’s simply not the case, faults are closed when they feel like it and probably to improve their service numbers. This is shambolic.