BT (British Telecom) Outage Report in Ballater, Aberdeenshire, Scotland
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BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.
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E-mailProblems in the last 24 hours in Ballater, Scotland
The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballater and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by BT (British Telecom) users through our website.
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Internet (63%)
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Wi-fi (16%)
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E-mail (7%)
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Total Blackout (7%)
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Phone (6%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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BT (British Telecom) Issues Reports
Latest outage, problems and issue reports in social media:
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Piotr Jagodziński
(@pjagodz) reported
@bt_uk He was but the issue is outside my home. I was told that another engineer will be send on Wednesday. That’s 5 days for what seems to be a simple issue. I see BT vans outside my house all the time (including this morning). I was told that I can pay more to have back up. Ridiculous
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Hazel Thomas
(@hazelthomas5) reported
What a nightmare @bt_uk cut off our internet in error - wrong property as we had two accounts, totally their fault yet they can't rectify till 8th August. Countless phonecalls and promises of a call back, never happens and guess what, no complaints dept. Disgusting.
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gvnwd
(@GVNWD_) reported
@bt_uk Hi, my internet connection keeps dropping out very regularly and then reconnecting. I work from home so it’s causing me issues to get my work done. Any idea why this is happening?
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Stuart Duff
(@duffy1972) reported
@farmerThomo Ironically @bt_uk owns @EE and have never offered a package deal
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Dozer
(@DonJoshyT) reported
I don’t know if there’s awards for terrible customer service but I’d like to nominate @BTCare and @WeAreOpenreach told 4 hours to get our internet back online…6 days ago. Not so much as a courtesy call let alone an answer for what’s wrong or why it’s taking so long
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Piotr Jagodziński
(@pjagodz) reported
@bt_uk is your customer service always that bad? No internet since Friday and next 2nd appointment to fix the issue for Wednesday evening? Is this the customer experience you’re on about on TV?
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Flaneur on the Streets 🇮🇪 🇺🇦
(@LDN_Streets) reported
Will that didn't take long, did an internet search for new broadband and now have these cold calling me. @bt_uk @EE Just lost me as a customer. 👋👋 Bye-bye.
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Michelles Reading Adventure
(@Fitzy2793) reported
Hi @bt_uk , I get that sometimes things prop up and appointments have to be ‘moved back’, but it’s not great customer service to not give me a new date! I WILL NOT be paying for these extra days of no internet, which WILL impact my work!
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Greg Wride
(@erngw) reported
@bt_uk why is it taking so long to fix the landline fault in peasedown st john ?
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Piotr Jagodziński
(@pjagodz) reported
@bt_uk Brilliant! That is so very helpful! Are you going to compensate for the disruption in my work? Is it okay if I set up a cut off point for it (like the one you send via text)? Also, please stop this insincere apologising . The broken record technique does not work.