BT (British Telecom) Outage Report in Alford, Aberdeenshire, Scotland

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

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Problems in the last 24 hours in Alford, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Alford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

1. 

   Internet (60%)

2. 

   Wi-fi (14%)

3. 

   Phone (11%)

4. 

   E-mail (6%)

5. 

   Total Blackout (6%)

6. 

   TV (2%)

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• Kev (@keviginge) reported 3 minutes ago

  @bt_uk Yes will be fixed by 6th, supposed to be 2nd but engineer called me to say that fault isn’ affecting myself but 40+ people ,fault with the main network (Green box) where openreach connect customers Wi-fi and landlines. Disappointing but can’t be helped I suppose.

• Vicky Kingwell (@vicky_kingwell) reported 9 minutes ago

  Argh! @bt_uk Worst! Internet! Ever!!!

• AM (@itsmeitsmeandy) reported 10 minutes ago

  @Josh_Northedge @bt_uk my turn to suffer orange light tonight about £75 per month to suffer this type of crap on a weekly basis #iwouldnotrecommendbttoafriend

• seadaisy (@seadaisy81) reported 10 minutes ago

  @bt_uk That’s been tried it’s not working your advisors have said there’s nothing they can do to help we have NO INTERNET!!!

• One of the #greatunwashed (@HelenMaryPike) reported 15 minutes ago

  That @BTCare continues to employ people who are so thick is a mystery to anyone who's worked in any kind of customer service. It seems counter productive.

• Stephanie Kate (@StephanieHowksx) reported 15 minutes ago from Taverham, England

  @bt_uk hi! We recently moved house a week ago. Your employee said it’d be two weeks for our internet to activated, is this able to be sped up please? We now have no phone data /are having to buy more. If not, will we receive a partial refund for this month for 2 weeks no service?

• James Mackinnon (@JamesMack213) reported 19 minutes ago

  @bt_uk meant to be fast and reliable internet, having such bad internet connection even after the technician came out and said he’s “fixed it”

• Will (@chopaway) reported 19 minutes ago

  @peterjohnduffy @bt_uk Same problem here. BT drops out daily ever since I upgraded to fibre optic and I was sent a new router. Sucks when you need reliable internet access for your job.

• georgeHL (@GeorgiLeaf) reported 21 minutes ago

  @bt_uk I appreciate the work you are doing. But, disingenuous and un-surprising that the public facing Twitter side of the company is leaps and bounds more communicative than the actual practicalities, i.e installing internet. I'll update with the cancellation or new issue on the 6th.

• Chris Rothwell (@chrisrothwell26) reported 22 minutes ago

  @bt_uk Over 30 days has passed since first bill. Referred relatives outside cancellation period. I’ve already terrified and lodged a complaint but still no reward and no further email. Very disappointing