BT (British Telecom) outages and service status in Kilkee, Munster

Problems in the last 24 hours in Kilkee, Munster

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Kilkee, Munster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Emperor Son (@TheEmperorSon) reported 6 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  @CyberHusky (@PetecoleO) reported 9 minutes ago

  @bt_uk Given up waiting to discuss issue you have caused! Will remember this at contract renewal time.

• 
  H Paul O'Donnell (@HPaulODonnell) reported 14 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk Legal expenses claim on your Home Insurance Jim. If its covered there you're legal expenses insurer will pay for the damage to be repaired allowing you to pick the folks that fix it. Then your insurer can have the hassle of chasing BT to get their money back. Worth a phone call.

• 
  namecantbebrank (@alreetson) reported 16 minutes ago

  @bt_uk Since Tuesday, it's been an exasperating experience trying to understand what has happened and why. Her annex is now effectively redundant and she is confused about if she is, post-takeover, a BT customer or a Plusnet customer, and keeps getting stonewalled on the phone.

• 
  Paul Cawood 🇺🇦 (@audlemagronpaul) reported 19 minutes ago

  @HefinR @BTCare They are competing with @BritishGas for levels of customer engagement. It’s a close race !

• 
  Sparky (@oftheVotadini) reported 20 minutes ago

  @bt_uk @tringgooner I hate corporate replies like this. Instead of taking ownership of the problem, they palm you off to another department who will fob you off with a desultory offer

• 
  Simon Caffrey (@caffrey_simon) reported 21 minutes ago

  @WeAreOpenreach @bt_uk 3/ I say again there is an Openreach network fault on Portland but you are not listening. The quote from @Starlink is on its way!

• 
  The Real Philip Lyon (@phillyonskem) reported 21 minutes ago

  i absolutely despise @bt_uk 45 minutes on webchat - 2 depts, security twice. cant help need to ring. ring number given "not in service" ring another, pass security chat to nice lady, tfr to billing, get cut off. An hour and 20 minutes, for nothing. absolute crap company

• 
  @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported 23 minutes ago

  @bt_uk @s_starrr6 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

• 
  heebee (@KHC99d) reported 25 minutes ago

  @bt_uk @Xkay26x Our mother has been waiting weeks and let down on numerous occasions. Told to escalate. Escalating doesn’t make a difference. Same with our work contract - nobody cares and they re not to be trusted anymore. Since EE took over they’re appalling