BT (British Telecom) outages and service status in Ballina, Connaught

Problems in the last 24 hours in Ballina, Connaught

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballina, Connaught and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ian Robson (@GFX2001) reported 11 minutes ago

  @bt_uk BT Message Chat is less than useless. Just spent 30 Minutes trying to get the "Free Speed Upgrade" promised when I upgraded to Full Fibre but not received. But the Chat Bot ignores everything you type in and just asks unrelated questions before saying it can't help.

• 
  The Real Philip Lyon (@phillyonskem) reported 12 minutes ago

  Every time I have to contact @bt_uk about our business phones, it says webchat is the best option. And every time, without fail, after a least a half hour webchat they tell me I'll need to ring such and such a number. Absolute joke of a company to deal with.

• 
  Eddie Crouch (@EddieCrouch) reported 12 minutes ago

  After 30 years with @bt_uk I have switched to @SkyUK for my broadband phone and TV package . A £40 per month rise was the reason and an almost identical service for 50% less . Wonder how much I have lost by not switching sooner ?

• 
  Luanne Woodward (@Lu_Woo79) reported 19 minutes ago

  @bt_uk Issues with “customer service” You sent a renewal, the price is too high I want to cancel (give notice) 2 HOURS on a chat only to be told I’m too early for notice?? Why isn’t this being brought to my attention when I stated the cancellation date? Very frustrated 😤

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿🫡 🇬🇧 (@glasgoRFC1872) reported 19 minutes ago

  @bt_uk can’t access my account either by app or website. Called customer services 5/6 times still not working .

• 
  Mark (@Walesguy2) reported 24 minutes ago

  @bt_uk Site is still down….four hours!!!

• 
  Ba$ho (@MonkeyRaincoat) reported 24 minutes ago

  Hi @bt_uk I am desperate to talk to a real person. I don't have a BT account. My 95-year old neighbour has lost her phone and broadband connection. She is largely deaf as well. I can't call from her phone as it is not working...1/2

• 
  Yorkie Paul (@Yorkiebloke) reported 28 minutes ago

  @bt_uk Your guides basically said I’ll have to dispute it with Vodafone. You’re expecting me to pay for a service that was cancelled when I switched to Vodafone. I even had an email stating my final bill would be £15. Loyal BT customer for over ten years

• 
  Akram🇵🇸 (@akrxm94) reported 31 minutes ago

  Why do BT/TNT Sports make it so hard on their website to cancel your subscriptions? So unclear and they only give a telephone number to call, and I call twice to get cut off both times after 10 minutes. Make it easier for customers to cancel subscriptions! @bt_uk @tntsports

• 
  Sem Essessi (@SemiEssessi) reported 32 minutes ago

  @bt_uk your customer service has gone right down the drain. your entire automated system is made of options that assume a million things that are not true for me. its just infuriating and you keep wasting my phone credit by failing to do basic back office jobs. call me ffs.