BT (British Telecom)

BT (British Telecom) Outage Report in Ballina, Mayo County, Connaught

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

BT (British Telecom) offers broadband internet, home phone and television service. Internet connections are available through ADSL or BT Infinity branded fibre technology. BT Mobile operates as a MVNO using the EE network. BT Mobile mostly serves professional clients.

Problems in the last 24 hours in Ballina, Connaught

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Ballina and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

BT (British Telecom) Outage Chart in Ballina, Mayo County, Connaught 01/24/2026 11:50

January 24: Problems at BT (British Telecom)

BT (British Telecom) is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by BT (British Telecom) users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (5%)

    Phone (5%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

  • ormeemily Emily Orme (@ormeemily) reported

    @bt_uk I am moving house and wish to take take my fibre connection with me. I know fibre is available but BT staff keep saying computer says no. My new address is known as 3 separate addresses. This is the problem. No-one will look into why this is, 5 phone calls and getting no-where.😡

  • nickjby Nick Buckley (@nickjby) reported

    @bt_uk Hi Catherine, no that didn’t help. The lists of countries were you can’t make calls or use data don’t include Portugal but they should. I’m here & there is no service at all. I’m using the hotel WiFi to communicate. The minute I go outside the phone is effectively dead.

  • EA_Holmes Elizabeth Holmes "Content Queen" (@EA_Holmes) reported

    @bt_uk I can't send an email with word attachment. Temporary issue?

  • AVFCShaw96 Aston Villa ⚽️ (@AVFCShaw96) reported

    @AndyGait @btsport You have friends don’t you; Did you fail on English so you have to practise on here?

  • franbinns eleanor binns (@franbinns) reported

    @bt_uk Have the engineers been working on this outage, since the 16th January? When was the complexity discovered?..it’s not good enough. My patience is wearing thin.

  • RamblingRunning The Rambling Runner🏃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RamblingRunning) reported

    And is if that wasn't bad enough, all the time that I'm trying to cancel my broadband, the service agent kept trying to upsell me on my phone package to get even more money out of me. Maybe @BTCare could have used the extra money on some customer service training for their staff

  • chinny20102016 Chris Malkin (@chinny20102016) reported

    @btsport Sort the sound issues out, joke

  • laurenmells lauren (@laurenmells) reported

    @bt_uk you guys are beyond shocking customer service , engineers the lots SHOCKING , internet connection bad beyond words !!! Talk about causing stress I’ve spoke to bt on the phone more than my own family , waste of my time !!!!

  • nickjby Nick Buckley (@nickjby) reported

    Just arrived in Lisbon, Portugal & my phone with @bt_uk #BTmobile BT mobile can’t pick up a local network. No roaming possible. No data, no calls or texts, nothing. How **** is that? The website says roam like home, they having a laugh. Bugger!

  • RamblingRunning The Rambling Runner🏃🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RamblingRunning) reported

    Seems being a longstanding customer means absolutely nothing to @BTCare, so be careful if they offer you an upgrade only costing a few pounds more, because you will be stuck with it.