BT (British Telecom) outages and service status in Stronsay, Scotland

Problems in the last 24 hours in Stronsay, Scotland

The chart below shows the number of BT (British Telecom) reports we have received in the last 24 hours from users in Stronsay, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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BT (British Telecom) Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Large Vodka (@mizmuggle) reported 3 minutes ago

  @bt_uk I’ve already done this. It’s says network fault and the date for resolution keeps getting pushed back. It’s not acceptable and can’t get through to an actual person on the phone.

• 
  Changeling64 (@64outsider) reported 4 minutes ago

  @bt_uk upgraded my elderly relatives (in their 90s)telephone line & now their telephone isn't ringing properly. How exactly is that 'improving' their service? Ironically their phones are BT ones. Spent a few hours talking to customer services (not a free number 2 contact) #POOR

• 
  Josh (@_JoshDenham) reported 17 minutes ago

  @bt_uk So the service is down according to the website, but nothing anywhere before logging into my account, or yourselves here, acknowledged that beforehand. When can I expect my access to the broadband to be back?

• 
  James (Jim) Naismith (@JHNaismith) reported 17 minutes ago

  Usually optimistic on technological progress so disappointed broadband speed being > halved to 67Mbps next month by @bt_uk. @virginmedia can’t fix their “blocked duct” at front door, not good advert for uk infrastructure, I live in Jericho, central Oxford, not remote Highlands.

• 
  Ba$ho (@MonkeyRaincoat) reported 18 minutes ago

  Hi @bt_uk I am desperate to talk to a real person. I don't have a BT account. My 95-year old neighbour has lost her phone and broadband connection. She is largely deaf as well. I can't call from her phone as it is not working...1/2

• 
  Gari MacColl (@JGMacColl) reported 18 minutes ago

  @bt_uk Hi. I'd like to not pay you over £70 a month for a copper wire broadband service and a landlines number. Can you tell me the best way to leave yourselves after 17 years?

• 
  Ruth Knight (@LadyRufus) reported 20 minutes ago

  @ClaireMadMax @bt_uk If your internet goes off you can’t make a call either! No mobile signal where I live. Excellent work BT😡

• 
  Roibeard Mhuiris (@RMhuiris) reported 20 minutes ago

  @JimSpenceDundee @WeAreOpenreach @bt_uk 2) ...even though their network and ducts are right outside the properties the pole serves. They've caused so much trouble and wasted so much of my time, I've had to put the matter on hold. You can't allow anyone to disrupt your life to such an extent.

• 
  The Emperor Son (@TheEmperorSon) reported 27 minutes ago

  Hay @EE and @bt_uk, next time you have a broadband outage can you text me that there's a problem in the area to my mobile phone about the issue? I thought there was a problem with my hub, so performed a reset and unknowingly lost all my contacts. I assumed that the numbers where stored in the handset. My fault for not reading the instructions - but because I didn't know about the broadband outage, I thought the fault was the equipment. Have now added my contacts back to the phone, which are stored in the hub.

• 
  Steve 💙💚🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Superfx101) reported 29 minutes ago

  Hello As an existing customer, I thought I was supposed to be offered what new customers are offered, but the cheapest renewal is £15 more than what a new customer is offered. Please can you clarify, thank you @Ofcom @bt_uk