EE outages and service status in Glendale, Scotland

Problems in the last 24 hours in Glendale, Scotland

The chart below shows the number of EE reports we have received in the last 24 hours from users in Glendale, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ggg (@LeiSnoby) reported 3 minutes ago

  @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue

• 
  Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reported 5 minutes ago

  I have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer

• 
  Simon Whale ™ (@Simon_Whale) reported 12 minutes ago

  @EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service

• 
  ben widdowson (@benwiddowson) reported 12 minutes ago

  @EE @ianclatworthy Hi Ian. First off sorry for your loss. Could I suggest emailing their CEO. I'm sure you've probably already thought of that but going down that route has proved fruitful the last time I hit the brick wall with EE.

• 
  David Robinson (@PonsAeliusKid) reported 14 minutes ago

  @EE internet is broken and the earliest you can get out to me for a *known hardware issue* is next Thursday? I WFH, everything relies on internet now. What are you going to do about this?

• 
  ALL WEDNESDAY RNT WE (@owlsfan4eva) reported 15 minutes ago

  Is there a problem with EE? can’t log in via the app or via safari just says We’re having trouble displaying your profile details It’s our fault, not yours. Please reload the page or try again later @EE

• 
  Stephen Allen (@JesusLuvsYooh) reported 16 minutes ago

  @EE Hi, your website seems broken this week, for users that have logged in. Im also getting a "BLOCKED" message now too after trying to navigate around, is this a situation you are aware of and are in process of fixing? Thanks!

• 
  Jaymz Hatstand (@jaymz_hatstand) reported 16 minutes ago

  @EE our fibre broadband which we've had installed for a week, after over 2 months of waiting has gone down this evening. The website says we need an engineer and one can come out on Thursday 9th! We both work from home and require our connection for that. Can this be sorted?

• 
  Tony Crystal (@TonyCrystals) reported 19 minutes ago

  @chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth

• 
  Steve, not Frank. (@WoodUksparky137) reported 20 minutes ago

  @superpaddiepads @sassycassyL @EE I’ve never minded paying for the phone monthly, because the contracts used to run side by side. Now you pay longer for the phone.