EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 210
Birmingham, England 101
Glasgow, Scotland 96
Manchester, England 78
Hackney, England 48
Croydon, England 36
Bristol, England 36
Kingston upon Hull, England 33
Hammersmith, England 31
Southwark, England 31
Reading, England 27
Batley, England 26
Cardiff, Wales 26
Newport, Wales 24
City of London, England 20
Halifax, England 17
Camden Town, England 15
Wembley, England 15
City of Westminster, England 14
Crawley, England 14
Edinburgh, Scotland 14
Barnet, England 13
Luton, England 13
Liverpool, England 13
Paddington, England 12
Bradford, England 12
Blackburn, England 12
Leeds, England 11
Portsmouth, England 11
Walsall, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireDaresFood Claire Dares (@ClaireDaresFood) reported

    @EE Not your insurance team. The EE reception is terrible in my area and my phone is unusable a lot of the time

  • globalhoohan Andy Haughan (@globalhoohan) reported

    @EE @MarcAllera Just don’t count on EE to provide a signal so that you can actually get calls and texts. To be fair the current lack of signal is 100% effective in protecting me from scam calls and texts. Still waiting to hear from you up@here in Uig!

  • RoryCrewACA Rory (all about that cash) Crew (@RoryCrewACA) reported

    @amosdoornbos @EE I remember when they were Orange and they were incredible, there was a huge shift in quality of cutsomer service the day that EE bought them.

  • Abhiram06205718 Abhiram (@Abhiram06205718) reported

    @EE My friend from london had gifted me her iphone 11 . But i cant use my Indian sim in my iphone. When I contacted apple customer they said this phone’s sim has been locked. The contract of this phone has been ended but you haven’t took the lock off. So what should i do

  • HayWayne Wayne (@HayWayne) reported

    Once again @ee provide me with another reason to stay with them after years of service. Second-to-none customer service. Make sure all those involved in my recent interaction are rewarded accordingly please. :-)

  • 1886brxno Bruno (@1886brxno) reported

    @England @EE @BukayoSaka87 Never in doubt

  • horseygin ginny young (@horseygin) reported

    @EE I just ran ofcoms mobile checker app. The only provider that ISNT green for voice calls is yours! Why wont you release me from my contract ? Where is the “ excellent customer service” you promise to deliver ? Calls last seconds …. !

  • TromboneJerome TromboneJerome (@TromboneJerome) reported

    @EE Just stop already we both know you're not actually going to do anything but lie and say sorry. You're the absolute worst company I've ever come in contact with. The WORST, a I've been to 89 countries. You guys need to disappear from the face is the Earth. Stop ripping people off!

  • crstig Стіг (@crstig) reported

    If there is a company with worse customer service than @EE I'm yet to find them. Only @EE would cancel your number for no reason then try and tell you it was your fault and basically say it's tough and you've now lost that number....

  • jacks1912s Jacks (@jacks1912s) reported

    @fugazidirect @EE Never ending. On / off and 2 bars on a great day. Usually 1 (or me waving my arm around trying to locate 1 bar)

  • HHummin L H-Bird (@HHummin) reported

    Getting mighty fed up with @EE disruption of network coverage in Powys. All year this has been happening. It’s not good enough to just send a text apologising. We customers are paying for a service that is unreliable and intermittent. When are @EE going to reimburse us?

  • WoosterSimon Simon Wooster (@WoosterSimon) reported

    @EE My phone has stopped charging and the battery charger is losing its charge very quickly but they won't repair it because the phone has a chip on the screen no where the charger port only had the phone six months don't believe them steer clear of this network

  • SB19855 SB1985* (@SB19855) reported

    @EE Hi apologies still v poor signal

  • F_Dat_101 Good Ol' F Dat (@F_Dat_101) reported

    @dean069 @EE Same issue central London

  • DPukkz Dominic. (@DPukkz) reported

    @SamJBeech @EE What address did she send it to. Wouldn’t be too bad if you could leave find my phone on and then remove it on confirmation of receipt but it’s basically free cash to whoever gets it.

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