EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 204 |
| Birmingham, England | 122 |
| Manchester, England | 94 |
| Glasgow, Scotland | 83 |
| Hackney, England | 44 |
| Bristol, England | 43 |
| Croydon, England | 38 |
| Kingston upon Hull, England | 33 |
| Newport, Wales | 31 |
| Hammersmith, England | 29 |
| City of London, England | 28 |
| Southwark, England | 28 |
| Cardiff, Wales | 26 |
| Blackburn, England | 22 |
| Reading, England | 22 |
| Batley, England | 21 |
| City of Westminster, England | 19 |
| Wembley, England | 15 |
| Bradford, England | 15 |
| Halifax, England | 15 |
| Edinburgh, Scotland | 14 |
| Leeds, England | 13 |
| Shrewsbury, England | 12 |
| Liverpool, England | 12 |
| Paddington, England | 12 |
| Newham, England | 11 |
| Milton Keynes, England | 10 |
| Walsall, England | 10 |
| Luton, England | 10 |
| Crawley, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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chris harley
(@chrisjharley) reported
@EE Been dead in my town for the last few weeks as you've taken the mast down.
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Elliott Baker
(@Epic_Elliott) reported
@EE hey I'm having a problem with my network, getting zero to 1 bar's worth of signal and I keep getting a notification saying "My operator has temporarily turned off my data" what's happening?
-
Soph 🐰
(@sfysnc) reported
Left on hold for 30+ minutes with absolutely no answer or solution. Engineers who are due to show up to fix faults on the WiFi and either don’t show up, or show up at the complete wrong time then don’t bother their arses even coming back. Absolute disgrace of a company @EE
-
⁷(๑˃̵ᴗ˂̵)fiona loves izumi
(@hhorimiyaa) reported
my data doesn’t work for twitter and it’s slow now @EE count ur days i am under ur bed
-
Lara F.
(@Lf25793600) reported
@EE @LiamPayne As usual crap @EE connection... so I paid my bills but I have to use my phone data - the best part is they don’t allow me to cancel the contract without paying a penalty when they haven’t fix the issue that I first reported in 2020! #joke #neveragain #useless
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Julia Adamo
(@AdamoJulia) reported
@SMTHFC1 Dear @EE that you would even comment on the sanity of a customer is awful! The over selling of products is poor enough, to take advantage of someone not familiar with your products is disgraceful. This is your opportunity to put this right! Simon, love to your Dad!
-
Matt Hall
(@matthall1973) reported
@EE Yes please. I can’t login on my other device when over network. Wi-fi is fine but just not logging in at all. Logged out and now can’t get back in. Login details all fine and can do it on another device over a different network
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Emma - I dislike the new president in the US.
(@xxclxudyxx) reported
@EE Can we talk about why why moms signal was worse than a 1 star meal? THATS WHY SHE SWITCHED TO o2-
-
Soph 🐰
(@sfysnc) reported
If anyone wants to be actually able to work from home don’t waste ur time money or effort going with @EE it’s honestly been the most useless service I’ve ever had the unfortune to ever deal with. Multiple days of work missed with faults with their service being absolute 💩
-
Lauren
(@hiya_itslauren) reported
@EE Thank you Ashleigh! I am keeping well, hope you are well too. Another question: is there a limit to what the repair centres can repair? I need my screen replacing (internal screen damage)
-
Stuart Cameron
(@Stuart_Cameron) reported
from
Ventnor, England
@EE Hey guys where's my signal gone?
-
⁷(๑˃̵ᴗ˂̵)fiona loves izumi
(@hhorimiyaa) reported
my data doesn’t work for twitter and it’s slow now @EE count ur days i am under ur bed
-
jazi
(@JazzyRo44684264) reported
@EE People who just don’t give a ****
-
Simon
(@HullsGinMan) reported
from
City of Kingston upon Hull, England
What’s happened to the mobile signal in HU5 it’s bad at the best of times and totally unusable today @EE
-
Peter
(@Peter_Tix) reported
@richardhowle @ThreeUK @EE I did the same a few months ago and it's great, the speeds are far better than I can get on a fixed-line service. I did find I had to split it into 2 wifi networks 2.4 & 5 as some things would only connect to a 2.4 network like Alexa and Nest smoke alarms but it was easy to setup