EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 216 |
| Birmingham, England | 122 |
| Manchester, England | 97 |
| Glasgow, Scotland | 61 |
| Bristol, England | 37 |
| Croydon, England | 36 |
| City of London, England | 34 |
| Southwark, England | 31 |
| Minehead, England | 31 |
| Newport, Wales | 30 |
| Cardiff, Wales | 29 |
| Hackney, England | 28 |
| City of Westminster, England | 26 |
| Blackburn, England | 25 |
| Reading, England | 23 |
| Hammersmith, England | 20 |
| Liverpool, England | 18 |
| Batley, England | 18 |
| Plymouth, England | 14 |
| Bradford, England | 14 |
| Leeds, England | 14 |
| Bedford, England | 13 |
| Luton, England | 13 |
| Newham, England | 13 |
| Wembley, England | 13 |
| Edinburgh, Scotland | 12 |
| Peterborough, England | 12 |
| Romford, England | 12 |
| Shrewsbury, England | 12 |
| Milton Keynes, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dd
(@Vocnord) reported
@EE My 6 pro you sold me has never ever worked correctly. Feel like I'm stuck in a beta test program. Awful, awful handset.
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Essex_Monkey
(@jonnygates) reported
@EE hi I’m having issues topping up credit - never been issue for last couple of years but now not working. Who can I contact please ? Thanks Jon
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Dave
(@dave28263) reported
@EE these people have mugged me off ordered a sim still haven’t got it I went on the live chat and they guy wasted my time for half hour asking me my name and bullshit I just left I will cancel it if this is how I’m going to be treated
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We got Annie 💙 💚
(@baston28) reported
@EE hey can someone please help!
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Lee
(@Hotwheels_1978) reported
@EE Wondering why I can’t get a signal at train stations bham new street or moor street with ee?
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LUKEKYLELOKALCOLOUR
(@luke74995239) reported
@EE not a single bar signal for 2 plus weeks now whenever I’m home. Can you please tell me why I can’t get signal and when it will be fixed??
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H ScoSan #FBPE
(@HSCOSAN) reported
@EE Guess this just means once again, when my phone contract ends I’ll leave EE. This will now be the 3rd time I have left. EE has the best service, but the worst customer service. Why should it take 4 attempts to end a contact, and you not give any credit for the effort???
-
matt
(@matt56298376) reported
@EE Is it company policy to ignore customers wished when they ask REPEATEDLY to be removed from any lists for promotional calls? And then tell the customer to “SHUT UP!” I hate EE and cannot wait to ditch EE in the gutter where you belong!
-
Maria B
(@Beamaria67) reported
@EE Internet is down again. For the 7th time in so many weeks. I'm giving #ee nearly £40 a month. In return I get **** service. Mobile is as bad.
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Jambags
(@jambags) reported
@MarcAllera as CEO of @EE do u think it’s acceptable a customer is told 24, then 48, then 96 hours to activate a SIM card on an existing account! 7 days now, told another 48 hours, still no resolution in sight! Still paying for the service tho!! @Ofcom should be on this!
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𝒥ℴ𝒽𝓃 𝒮𝓌𝒶𝓁𝓁ℴ𝓌
(@imjohnswallow85) reported
Don’t go with @EE they are ****
-
dan
(@dantheman19970) reported
@sydkerrigan2018 @EE Vodafone is cheaper and in some places better then EE and if the signal goes down they will give you money back with ee they don’t do that
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Anni Ezmerelda
(@WhimsicalMouse) reported
@EE I have been a customer of yours for all of 1 month and my service has been suspended TWICE because you say my bill is unpaid but it isn't. I have the bank statement to prove it's been paid. Should have stayed with @VodafoneUK
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C
(@ChelseaHobart_) reported
Imagine paying £65 a month for a phone that never has signal!!! @EE best network and all that 🤥
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Privateyes
(@Privateeyesldn) reported
@EE Report it you fool, provide the service people pay for then you won't have these issues now go report this. Suck your mum