EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 197
Birmingham, England 168
Minehead, England 110
Manchester, England 85
Glasgow, Scotland 82
Hackney, England 38
Bristol, England 31
Croydon, England 29
City of London, England 29
Newport, Wales 28
Reading, England 26
Cardiff, Wales 25
Southwark, England 25
Liverpool, England 20
Luton, England 17
Blackburn, England 16
Plymouth, England 15
Wolverhampton, England 15
Bedford, England 15
Halifax, England 14
Batley, England 14
West Bromwich, England 14
Nottingham, England 12
Barnet, England 12
Dunfermline, Scotland 12
Wandsworth, England 12
Sheffield, England 12
Leeds, England 12
City of Westminster, England 11
Ilford, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • IAMBRU_UK Bru-C (@IAMBRU_UK) reported from Nottinghamshire, England

    @EE WTF is going on with your signal I’ve had 2 bars for about a month I’m about to fly Vodafone with my wallet wide open

  • gergledrydd geraint jones (@gergledrydd) reported

    @EE To make your network even better in Efail-newydd/Buan, we'll be carrying out some essential work over the next few days. We'll be as quick as we can and keep any disruption to a minimum.Enable WiFi Calling to still be able to make calls and send texts when connected to a WiFi

  • Antz3yez Ant (@Antz3yez) reported

    @SkyHelpTeam My sky phone landline has a fault and my mobile provider @EE has poor coverage where I live so isn’t fit for purpose either. Im not even sure you will get this tweet…my postcode is IG1 I figured that as you’re the help team you could help and tell me what the problem is.Regards.

  • arronlaws Arron Laws (@arronlaws) reported

    @EE can someone help me with my bill this month?

  • bloxhamPR Kaylie Bloxham (@bloxhamPR) reported

    @EE NOT happy Tuesday. Got sent a faulty router. A known issue but no one on chat thought to say so only found out when called. Got sent a new one, stayed off work to receive it - still faulty. A customer for 20 years and APPALLED by this terrible quality & service #dontuseEE

  • jkisthe1 Jonathan Kahn (@jkisthe1) reported from Salford, England

    5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours

  • _Nathan_Lewis_ Nathan Lewis (@_Nathan_Lewis_) reported

    @bloxhamPR @EE Had very bad customer service recently also! I was the one doing the chasing after lies over the phone! 🤦🏼

  • turkustani_alaa Turkustani Alaa (@turkustani_alaa) reported

    @EE Hello , I lost my SIM card and I am not in Uk now but will return the next month. I am paying through direct deposit and I need a new SIM card for the same number since I have to stay a 10 day quarantine when returning back to UK. Can you help?!

  • amgw_d AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • JakeLCartwright Jake (@JakeLCartwright) reported

    @EE I’m a bit sceptical of this. AppleCare as standard from Apple or @VodafoneUK also covers the 2 incidents of accidental damage (Per 12 months) for £79, or £29 for screen damage. Why is EE excess so expensive / why isn’t Apple accidental damage included, or is it not mentioned?

  • emmavictoria_19 em (@emmavictoria_19) reported

    @EE are any of your areas in Manchester down wifi not working

  • stjohn121 StJohn 💙 (@stjohn121) reported

    @EE I was advised on Sunday that a mast near Beach Road Porthmadog would be up and working again after being upgraded, has the work now been completed? I was offered £20 off next bill as the poor signal strength has been ongoing for some time

  • _lvryn LE (@_lvryn) reported

    @EE is such a bag of shite, why can i get FULL service at the top of bloody mount snowdon but can barely maintain a full bar of service at home at any time😒 paying £40 a month for **** all

  • JackWil94210502 Jack Wilson (@JackWil94210502) reported

    @EE hi there, broadband keeps cutting out. restart router, flashes yellow for a bit, eventually goes hard blue but connection still not there. any problems in the area? FK15

  • dazM33 DazM33 (@dazM33) reported

    @spenno1967 @EE Not here 02 and Vodafone have the strongest signal guess its a hit and miss thing

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