EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 198 |
| Birmingham, England | 114 |
| Manchester, England | 89 |
| Glasgow, Scotland | 60 |
| Bristol, England | 33 |
| Hackney, England | 33 |
| Southwark, England | 31 |
| Croydon, England | 30 |
| Cardiff, Wales | 27 |
| Newport, Wales | 26 |
| Reading, England | 25 |
| City of Westminster, England | 24 |
| City of London, England | 24 |
| Blackburn, England | 23 |
| Minehead, England | 22 |
| Hammersmith, England | 21 |
| Batley, England | 18 |
| Newham, England | 14 |
| Leeds, England | 14 |
| Bradford, England | 13 |
| Liverpool, England | 12 |
| Edinburgh, Scotland | 12 |
| Luton, England | 12 |
| Wembley, England | 12 |
| Portsmouth, England | 12 |
| Crawley, England | 11 |
| Halifax, England | 11 |
| Romford, England | 11 |
| Wandsworth, England | 11 |
| Camden Town, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Muay Thai Boxing
(@phoenixmuaythai) reported
from
Manchester, England
@EE hi I am in Manchester airport and I have no signal in terminal two
-
keylighe
(@keyspalms) reported
@EE I’m having trouble tracking my parcel as I wasn’t given an email or text even though it’s come out of my account?
-
Lien Setab
(@BlankFrank__) reported
from
Kilgetty, Wales
@EE Yeah so if your so f**king good how come your network in South Pembrokeshire is shite. It's on a par with 2 cans and a piece of string actually I think the later might just edge it
-
B E T T Y
(@BethJohnstonn) reported
@EE Yes please, I still have no signal
-
Andrew Dowson
(@AndrewDowson) reported
from
Pewsey, England
@EE you sent me a message to say the signal has been fixed, it hasn’t. SN9
-
Chris white
(@chalky_Chris) reported
@EE Also, the worst network for not reducing bills when your contract ends, all they knock off is 10%
-
Sophie
(@vindictivesoph) reported
I've been trying to cancel my EE 4G router for a WEEK but they won't answer their god damn phones. If you're thinking of getting one don't. EE have been absolutely useless. I filled in the cancellation request 2 days ago and have received nothing @EE
-
Vick
(@Fanboy2001) reported
from
Slough, England
@EE Good morning is there a data issue with your network as unable to load or send via your network SL2 4HL
-
Paul Parkinson
(@paulpsynergy) reported
@EE no reception still and again 5 mins walk outside Harrogate town centre. Been a customer since the 90’s time to do something about it because you can’t.
-
Chris white
(@chalky_Chris) reported
@mgeorge1231 @EE Oh lol. Well they do go up every year by that consumer retail price thingy lol but yea, I'm considering moving after all these years because of this issue. I think ofcom has told them they must do it, but I guess they will hold on as long as possible to implement it.
-
Biff🔮
(@FxckBethaanyy) reported
@AlfieBack__ @EE What’s the failings? They physically can’t help having the phones, the dates given out were due to them thinking they would have them, Apple are struggling to make them and EE are now saying they will send them when they have them because Apple can’t give a date
-
Dave 💙🤍💛🎸🐕⚽️ ♍
(@ReadsSometimes) reported
@EReason1 @Google @EE Crazy. I'm 400 quid down
-
Ant
(@AntHam88) reported
@EE are you ever going to fix your app?
-
Darren Little
(@WDWMrWomble) reported
@EE I wouldn't say the best network .. I spend what seems an eternity bouncing between 4g+ and 5g without actually downloading or streaming content... Seriously considering ditching you after nearly 20 years
-
Geraldine Poole
(@GedPoole) reported
@steephiiee1995 @EE My EE app down .. message says something is wrong, we’re trying to fix it