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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hilaryhendy
    Hilary Hendy๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@hilaryhendy) reported

    @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

  • peter_hammond
    peter hammond (@peter_hammond) reported

    @EE terrible service and worst broadband ever!

  • brucejijones
    BB 3.0 (he/him) ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡บ๐Ÿ‡ธ ๐Ÿ‡บ๐Ÿ‡ฆ๐Ÿ‡ต๐Ÿ‡ธ๐Ÿ’™ (@brucejijones) reported

    @EE Still no call from tech support!!

  • Joesgill
    Joe Gill (@Joesgill) reported

    @EE my signal is down in the SK22 area. The WiFi we log into is also down. I have tried the app (via a Vodafone hotspot connection), but your AI is sending me in circles.

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE Can you get it escalated ? I have an o2 sum and willing to terminate EE contract. Immediately and move to 02 who have undercut you anyway

  • Stuart61838784
    Stuart (@Stuart61838784) reported

    @EE Or you can answer why is your network getting worse ? Yet you keeps putting prices up for this poor service, wonโ€™t be getting another contract out with when mine runs out again

  • Strudle2807
    ๐™ถ๐šŠ๐šŸ๐š’๐š— ๐™ฑ๐šž๐š›๐š›๐š˜๐š ๐šœ โœจ (@Strudle2807) reported

    Please nobody else make the mistake of switching from all sky to @EE @NOW ! Itโ€™s really the worst tv package Iโ€™ve had. No UHD channels on any good channels - which I had with sky. Was told I would by sales but I donโ€™t. You canโ€™t record it just shortcuts the program to a catchup

  • BlastItBle8chy
    Mark Bleach (@BlastItBle8chy) reported

    If you come to the swindon designer outlet donโ€™t expect @EE to work. It never has, suffers the same issue as SN1 Old Town. Dire and EE canโ€™t be bothered to improve it.

  • TartanHaggis93
    cal๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@TartanHaggis93) reported

    @EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider

  • Ofcomsheep
    Stamer of Davos (@Ofcomsheep) reported

    @PeteForceJones @EE You're paying roaming fees? What a retard.

  • ColetteDeanie
    Colette Aitken (@ColetteDeanie) reported

    @EE For the second time in a week my EE tv mini box would not turn on properly with the remote. This is appalling! If I could cancel my contract I would but Iโ€™m tied into you until July 2027

  • I_love_mornings
    Kristina Pla (she / her) (@I_love_mornings) reported

    @EE I already did that and they told me it was a general problem affecting several customers and that I should wait about a week for it to clear. This time has passed and it's still the same for me, hence why I'm enquiring

  • Mark14182043442
    Mark (@Mark14182043442) reported

    @EE not happy with service. Had an issue with app etc person on phone had to open ticket with main tech people. 48 hours I was told. Now a week later no call or anything. I will have to phone again later today now. If i didnโ€™t pay my bill bet you would be quick to get in touch

  • fiercebadger64
    fiercebadger64 (@fiercebadger64) reported

    @EE can u help me , my daughter had her phone stolen in spain, i reported this to ee, i am in albania on hol i cannot get in touch with EE on any number my own web accounts not working , app not working ..she needs an esim urgently ** help me EE

  • palmerzan587
    James (@palmerzan587) reported

    @EE awful internet once again. Shortage in my local area has been going since 5am and still not repaired! This is the 3rd thing to go wrong since being changed over from BT to you. Not reliable at all!

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