EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 213
Birmingham, England 121
Manchester, England 95
Glasgow, Scotland 79
Bristol, England 45
Hackney, England 44
Croydon, England 40
Kingston upon Hull, England 33
Newport, Wales 32
Hammersmith, England 29
Southwark, England 29
City of London, England 28
Cardiff, Wales 27
Reading, England 24
Blackburn, England 22
City of Westminster, England 20
Batley, England 20
Edinburgh, Scotland 15
Halifax, England 15
Wembley, England 14
Bradford, England 14
Liverpool, England 13
Leeds, England 13
Portsmouth, England 12
Shrewsbury, England 12
Newham, England 11
Paddington, England 11
Milton Keynes, England 10
Luton, England 10
Crawley, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kenjoh90 Ken Johnson (@kenjoh90) reported

    @EE it is laughable that you keep sending me messages that your service is compromised at my home address. I moved a year ago and have informed you. At my new local you have almost no service at all, at best, 1 bar of phone signal and data occasionally has 4g but mostly is H+

  • _nicks_tweets Nick (@_nicks_tweets) reported

    @EE any network issues in Clapham common today ?? 4G unusable I’ve had to come into a costa to send this tweet!!

  • JamieBullock91 Jamie Bullock (@JamieBullock91) reported

    @EE your signal and coverage in Darlington is shocking calls disconnecting constantly signal is awful what do you plan to do about this put up with it for years and just gets worse ?

  • AlanaBalfour Alana Balfour (@AlanaBalfour) reported

    @EE What’s going on with signal just now? Three days and poor signal all over the centre and west of Scotland

  • hbafilmshorts Terry Twinspin 📻🏳️‍🌈🇺🇦 (@hbafilmshorts) reported

    @Shaunjenks @ThreeUK @EE I know they do and said as much in my post. Being the only major carrier not to support international roaming at launch is a bit off. I’m hoping they will do soon.

  • Shaunjenks Shaun Jenks 📱⌚️💻🎧📸✈️ (@Shaunjenks) reported from Shrewsbury, England

    @hbafilmshorts @ThreeUK @EE EE do support Apple Watch. This graphic is just for international roaming. Could be that EE will be supporting it but it’s just missing off the graphic

  • wilearl Will Earl (@wilearl) reported

    @EE We’ve been speaking to someone from EE for the last week. Openreach thought it was a problem their end but it’s still not fixed. So frustrating :(

  • ChelsChat2012 ChelsChat (@ChelsChat2012) reported

    @ee I am truly disgusted by my treatment from you. Ordered the new iPhone at 13:01 on the day preorders become available and your system error means I will not get it on release day now! EE error, customer suffers #poorcustomerservice

  • HansFlayling Talking Heads (@HansFlayling) reported

    @EE trying to top up 4gee router but being asked to complete CAPTCHA on website that does not appear. Tech support button on website does not appear either. Cannot top up via phone as I need to verify address - 20 minute wait! What's going on?!

  • leilahjs leilah x (@leilahjs) reported

    @EE hi, I am abroad & my roaming isn’t working. When I go online enable roaming & make calls is blocked, when I’ve tried to unblock it it says to text 150, which has texted me saying ‘your device is set up to be used for roaming in any country’ however, it is still not working

  • s1order Harlem (@s1order) reported

    @EE this new app update is crap by the way

  • GotUtdDNA_Serbs Serbs (@GotUtdDNA_Serbs) reported

    @Donlaarindini1 @EE EE are retarded when it comes to travel. **** them off as soon as you can.

  • zorifreds zorf 🇵🇸 (@zorifreds) reported

    @Donlaarindini1 @EE O2 is a better network then EE

  • MHanasand Morten Hanasand (@MHanasand) reported

    @EE my home 4g Internet connection started at 125 mbit 5 years ago, ever since then its been going down gradually, clearly due to congestion on the mast. Then in the last few weeks it's taken a nosedive. I'm now regularly at 5mbit. The 4g signal is at the same level as before.

  • Dcunliffe98 Dylan Cunliffe (@Dcunliffe98) reported

    @xCHROMATICA @EE Message vie their help section in mobile app. I messaged this afternoon. Got response and ordered within 10 mins. Release day delivery for my aluminium case version which also had vague delivery date on the website.

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