EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 213 |
| Birmingham, England | 104 |
| Glasgow, Scotland | 91 |
| Manchester, England | 69 |
| Hackney, England | 50 |
| Bristol, England | 37 |
| Hammersmith, England | 35 |
| Kingston upon Hull, England | 35 |
| Croydon, England | 32 |
| Cardiff, Wales | 25 |
| Reading, England | 25 |
| Newport, Wales | 25 |
| Batley, England | 24 |
| Southwark, England | 23 |
| City of London, England | 20 |
| Halifax, England | 16 |
| Barnet, England | 14 |
| Bedford, England | 14 |
| Bradford, England | 13 |
| Wembley, England | 13 |
| Luton, England | 12 |
| Blackburn, England | 12 |
| Wolverhampton, England | 12 |
| Edinburgh, Scotland | 11 |
| Peterborough, England | 11 |
| Liverpool, England | 11 |
| Crawley, England | 11 |
| Portsmouth, England | 10 |
| Harringay, England | 9 |
| Ilford, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Misha Moller
(@MollerMisha) reported
@EE @BeanoOfficial @EE Please sort out connection in Surrey area, I have DM you with my post code, a lot of people are complaining that we can't even call our families there's 0 connection yet we are paying monthly bills, if this doesn't get fix we will end our contract with you it's been 2 yrs now
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Paul Stephenson
(@paul_CPSU) reported
@EE Never heard anything back from direct message to EE. Only advice is to avoid them. Really poor customer service.
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Chad
(@Chad25216451) reported
@O2 @DisneyPlusUK So you have money to invest in opening a lounge yet won’t spend to improve your signal service…I’m paying a lot each month and the best you give me is 3G or GPRS…your response just use my wifi…are you paying for my wifi…no…have you considered selling your company to @EE ?
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Aria Web Design
(@ariawebdesign) reported
@EE my 4g signal has been off and on for a couple of days. Can you advise why? I rely on this for my business when out and about. I’m currently in OX18 3LX
-
Roy Smith
(@RoySmit63936841) reported
@EE Is your broadband having issue currently, or is it just ours? disconnecting every few minutes (work are not very happy with my constant disappearing lol)
-
Uglybloke
(@uglybloke4) reported
@Dawn_BHAH_Stone @EE Hi Dawn. I have the same problem. How did EE resolve the problem or have they just fobbed you off with a load of twaddle. Many thanks, Colin.
-
Tomasz
(@Tobiuk1) reported
@EE No it's not OK, now I have to problem with my login.. I cannot login at all, system does not recognise cridentials. 7 years I'm logging in with the same login and password and now is invalid.. Joke
-
No, its not me 🦂
(@DiabloMJC) reported
@MikkyWisperz @EE Nah but I’ve had this issue for the longest. Been through it with them. Yet no change
-
Everyones bredriano
(@MikkyWisperz) reported
5 days of no service cause @ee are making “imporvments”
-
Karen
(@karenL8212) reported
@EE what is going on with your internet, modem lights keep turning yellow & red? Having problems for the past 4 weeks
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David Stark
(@Starkozey) reported
@EE I would bet you a million pounds that you get no signal on that mountain in the photo. This is a lie
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conor xcx
(@ConorGLawson) reported
.@EE my Wi-Fi has been cutting out all night pls send help xxxxxxxxxx
-
:)
(@mightselldrugs) reported
@EE you've been charging me for Apple music and BT sports for over a year that I didn't even authorise and now your customer support only offering a 6 month refund for the services I DIDNT EVEN ASK FOR.
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Nikita Davies 🌻
(@nikitajdx) reported
Calls @EE to cancel my phone contract. @EE cuts off my signal so I can’t continue to cancel my phone contact. #hack101
-
Sam Boultwood
(@boults19) reported
@mr_era @VodafoneUK @EE would never