EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 203
Birmingham, England 101
Glasgow, Scotland 92
Manchester, England 70
Hackney, England 51
Croydon, England 34
Kingston upon Hull, England 33
Bristol, England 32
Reading, England 30
Hammersmith, England 29
Southwark, England 28
Newport, Wales 24
Batley, England 23
Cardiff, Wales 22
City of London, England 20
Halifax, England 16
Barnet, England 13
Crawley, England 12
Camden Town, England 12
Liverpool, England 12
Portsmouth, England 12
Luton, England 12
Edinburgh, Scotland 12
Wembley, England 12
Blackburn, England 11
Bradford, England 11
Romford, England 10
Bedford, England 10
Harringay, England 9
Islington, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • vodkatey Diamond Hands are a girls best friend (@vodkatey) reported

    @EE Is the website down , I just get a white screen on my phone and on my pc

  • CairneyhelpyouV CairneyhelpyouV2 (@CairneyhelpyouV) reported

    @EE Alright here we go when I want to use the WiFi it’s ****

  • Taikhun_baby Bev, Kev or Nev (@Taikhun_baby) reported

    @EE You guys don't have great coverage I with a 5G phone could not get any signal what so ever when I was down on a beach in Cornwall

  • willowsafc81 Steve Wilson (@willowsafc81) reported

    @EE I've just got a new sim only deal. I can't use the my ee app though, I assume because I used it about 3 years ago. Is there anything you can do to help?

  • TeodoraMiscov Teodora Miscov (@TeodoraMiscov) reported

    @EE I've been trying to cancel my account from abroad and haven't been able to call or get in touch in any way because my phone is not working for some reason. Please help!

  • AstaLunaMoon ✨Moon✨ (@AstaLunaMoon) reported

    @EE How will this help with number spoofing and people calling me telling me I’ve called them when I haven’t? Seems a weird thing to help stop people using my number to scam people with but ok I’ll try it. Thank you

  • stebee1 Stevie B (@stebee1) reported

    @EE when will the issue in G81 be sorted, that's 2 1/2 days without any usable signal, same message every day that it's taking longer than expected to resolve, some useful updates would be nice rather than stock message

  • ZRaghoobar Zragzy07 (@ZRaghoobar) reported

    @karim_dhamani @EE Same I just had a bad customer experience with the PS5 order, they asked for password

  • Shanners_28 Sarah (@Shanners_28) reported

    @EE Hi, I’m unable to log into my EE to gift data, I’ve tried the app and your website - both say they are doing maintenance - I’ve tried over the past week at various times and have had this continuously. I really need to gift some data, help please? (I have updated the app)

  • RajpurohitYuva Rajpurohit Yuva 👑 (@RajpurohitYuva) reported

    @EE Yes, as i am from India i am trying to use another network SIM. the phone was having EE Carrier earlier.

  • amy68264320 amy 🌘🌗 (@amy68264320) reported

    @EE nah **** that u might aswell put a tumour in my brain and rip my eyes out

  • mptickner Mark P Tickner (@mptickner) reported

    Beyond a joke how @ee cannot filter spam texts out. My phone can detect them and block them, I can spot then, but your network cannot? Investment needed there, instead of shaving people on mountains.

  • LillyLyle ⚓️Count Melancholia (@LillyLyle) reported

    @MirandaMJourno @EE Can't you regulate that on your kids' actual handsets? I know I can put parental controls on mine. Personally, I have always had very good, I would say exceptional, service from EE.

  • wifiwits Matt Seymour (@wifiwits) reported

    Well I’ve ditched @ee as of today entirely because they were the first to add roaming charges. I’m under no illusions, all providers will add charges or curtail use, but first out of the blocks to fleece customers is a bad look.

  • chibchenko Georgios Stepharas (@chibchenko) reported

    @EE hi, I upgraded my phone in June and I've woke up this morning and there's a big line has appeared running down the screen. It's green when the phone is locked and when I'm using it is just a thin line but still visible. The phone has a cover, hasn't been damaged or dropped.

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