EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 219 |
| Birmingham, England | 135 |
| Manchester, England | 98 |
| Glasgow, Scotland | 70 |
| Minehead, England | 40 |
| Hackney, England | 37 |
| Croydon, England | 34 |
| Bristol, England | 34 |
| Southwark, England | 33 |
| City of London, England | 30 |
| Cardiff, Wales | 29 |
| Newport, Wales | 27 |
| City of Westminster, England | 24 |
| Blackburn, England | 22 |
| Reading, England | 21 |
| Batley, England | 19 |
| Plymouth, England | 18 |
| Liverpool, England | 17 |
| Bedford, England | 16 |
| Bradford, England | 16 |
| Wandsworth, England | 13 |
| Romford, England | 13 |
| Wembley, England | 13 |
| Luton, England | 12 |
| Peterborough, England | 12 |
| Shrewsbury, England | 12 |
| Newham, England | 12 |
| Leeds, England | 11 |
| Sheffield, England | 11 |
| West Bromwich, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Alex Wuggie Farrell 🇺🇦
(@alfmabmillcat) reported
@EE my account is temporarily blocked. Why? I haven’t tried to login. It says try in 20 mins. That was 35 mins ago!!
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MyWifeSheDie
(@JurgenPls) reported
@ThisCuntHere Looks like a local outage but we've had nothing but problems lately. I've just upgraded to unlimited data with @EE to actually function. £25 extra I don't really want to spend but can't afford not to 🥲
-
A Chris out of water
(@ChurneMachine) reported
@EE @btsport waste of money paying to watch a game where the sound is so far ahead that you know what's coming from every building situation in the game. Waste of time. Terrible service.
-
seren lab x collie
(@LabSeren) reported
@EE good morning last night my broadband and mobile signal wouldn't work for hours the wifi box turned red it happens often my signal have gone terrible 😭
-
ammar_b
(@ammarhb87) reported
Extremely disappointed with @EE - their customer service is in shambles and they make zero effort in retaining loyal customers #EE @VodafoneUK @O2 - can you folks offer me a better deal?
-
SAGE and ONion 🌰
(@N04724510) reported
@EE You make claiming the "free" ear buds impossible. I never got mine
-
ailsa
(@ailsahomewood) reported
@EE I have a mini 4gee WiFi router but don't have an EE phone and can't top it up, please can you help?
-
Karl Dyson
(@karldyson) reported
Despite good signal, no actual data throughput on @EE 4G 🙄 Switching to the other SIM on a different provider and all ok (dual SIM, not a power off/swap/power on)
-
Paul Mitchell
(@MrPMitch) reported
@EE No. Sorry for delay in replying, I’ve had to wait until now to be able to use mobile internet… is it acceptable to take a week to fix an issue that would’ve taken hours if it had happened in a more populated area?
-
Anwar Hussain
(@nw1gunner) reported
@EE @Ofcom @financialombuds we executive complaints department have my complaint and advised they would call me back to resolve. I’ve been waiting and still no callback received. I’ve poor customer service and a very negative customer experience. 👎
-
Blow
(@_Blow15) reported
@EE Just a bit confused as to why it’s always just the customer who suffers? Seems a bit… odd.
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Ami
(@ami_dda) reported
@cosmicpragency @EE Nope. Although I found out it’s not just me so there’s definitely some signal issue in my area. Would be nice to get some confirmation from EE.
-
jon williams
(@jon16923) reported
@EE hi currently out in Mexico do you have any tips on strongest signal whilst I'm out here most of the time I'm on h+ and keeps dropping out I have it set to automatic
-
stellabing7 🏴
(@stellabing7) reported
@EE what is going on with your service this last year. 4G has been awful. Reported to you before. Internet WiFi is intermittently awful. Tonight download speed of 1.9. You used to be so good but last year has been bad!
-
jim gibb
(@jacktar93) reported
@bt_uk @btsportfootball @EE seriously ee and BT should not be allowed anywhere near football again service fails waiting more than an hour for either of the charlatans to answer their phone TRULY TERRIBLE SERVICE