EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
Birmingham, England | 609 |
London, England | 366 |
Manchester, England | 181 |
Bristol, England | 78 |
Tower Hamlets, England | 76 |
Islington, England | 71 |
Hackney, England | 56 |
Cardiff, Wales | 49 |
Nottingham, England | 49 |
Leeds, England | 35 |
City of Westminster, England | 32 |
Lewisham, England | 30 |
Glasgow, Scotland | 28 |
Newcastle upon Tyne, England | 27 |
Elgin, Scotland | 27 |
Southwark, England | 27 |
Croydon, England | 27 |
Liverpool, England | 27 |
Sheffield, England | 25 |
Newham, England | 23 |
Southampton, England | 22 |
Plymouth, England | 22 |
Camden Town, England | 19 |
Coventry, England | 18 |
Bradford, England | 18 |
Fulham, England | 18 |
Leicester, England | 18 |
Swadlincote, England | 18 |
Wembley, England | 17 |
Enfield Town, England | 17 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Shanna Crossman⭐️⭐️ (@anna_awfc) reported
@PostFromProtest @Lionesses @EE I'd be more worried about Sweden, never fear France.
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Postcards From Protest (@PostFromProtest) reported
@deminimismusic @Lionesses @EE Even with Renard in the team, we have a good record against France. It's the Netherlands that seem to cause us problems.
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eden 🍒 (@ofgardenthe) reported
@EE FIX MY WIFI in glenfield LE3 URGENTLY
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James Glen (@james__glen) reported
@EE Hi, I've not signed up to your broadband but I've got a legit looking email from you asking me to activate an account. Someone has either mistakenly given you my email address or it's fraud, can you help please?
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Julie Basson (@Ladyjane223) reported
@EE Just crying in frustration at having to input a stupid uppercase lowercase digit password for the thousandth time to watch any channel after changing to your TV package. Not to mention U can’t connect to Wifi on desktop. Zero help. Wtaf? We’re not all tech savvy. I’m 66 ffs.
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Claire Linde (@ClaireLinde) reported
EE service better be restored tomorrow. I've got Brandon who works remotely, 2 teens who think it's the middle ages and a rugby match to watch tomorrow (I use NowTV) Sort it out @EE
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Claire Linde (@ClaireLinde) reported
@EE any update when broadband issues are going to be fixed in WN postcodes? Keep checking on the app and it's always pushed back later and later. I have a son who works remotely and children who need to complete homework online.
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Calvin. (@CalvinSnape) reported from Wigan, England
@EE my broadband has been down all day, router is just showing a static yellow light. Tried rebooting the router and nothing is working at all. Help?
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Floweries (@Floweries1) reported
@EE Hi. Just tried to phone my Dad and it went straight to answerphone. I messaged him instead through Facebook and he tried to call me but he’s getting a “no cellular network” message. Postcode is SK6 - are there any issues?
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Mini_Statham (@mini_statham) reported
@EE But I'm not an EE customer, it was booked through Samsung, the exact fault was on the repair report, a hardware issue. The guy at the store says they have it all the time, so surely someone at EE should let Samsung know that they can't repair phones at that store
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David Lovell (@DjLovell80) reported
@EE you instructed @BTOpenreach1 to conduct the work, now you’re taking no responsibility for the damage. My contract is with you on BT!
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Sheldon James (@sheldinij) reported
@EE just wondering if you deliberately treat people badly, or if its just ineptitude? #ee #mobile
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Astor Tate (@astortate) reported
@EE Made too many reports already. Poor connectivity in the Peckham area since Monday. 100% sure I’m not the only one.
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Astor Tate (@astortate) reported
This is day number 4 @EE Poor connectivity continues. Messages delayed and no internet all day. Just keeping my receipts.
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A YouTuber. (@GallopCrush1983) reported
@EE I can’t call 150 with no network.