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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • macca118wba
    Dan Maccabee (@macca118wba) reported

    @EE for a week now had constant issues with my internet going down 3-4 times a day for a period of time paying 90 quid a month for a service im not recieving since being with ee problem after problem

  • tweetsbyJohn
    John 🌈 (@tweetsbyJohn) reported

    @EE @nickduval Not everyone has either of these, so what you are basically saying is we don’t want you, I suggest they go elsewhere where there is better customer service.

  • istreamsandwich
    IStreamSandwich - Stephen (@istreamsandwich) reported

    @Benleo I had a similar issue with trying to get them to come out and do a cable repull after Openreach damaged the cable going to my house alone when doing external work. It’ll be 3 months in a week and still nothing, so much so that I’ve initiated a switch to @EE . Horrendous from VM

  • 1971wilko
    shaun (@1971wilko) reported

    @Ofcomsheep @EE That is your most stupid post yet, but then we have already established you're a lying hypocritical thick ****.

  • PaulaRossi47
    Paula m (@PaulaRossi47) reported

    @EE I was given pak code in EEstore it was awful got told they could not compete with sky so you lost me

  • OhmLfc1979
    Omar (@OhmLfc1979) reported

    @JoshCF_ Had the exact same **** with @EE broadband. 18 month contract came to an end, increased the initial price and new customers are £20 cheaper for the exact same deal. Retention is a joke to these bums.

  • the_murfmeister
    Iain Murphy (@the_murfmeister) reported

    @EE I’ve already called several times on Friday and today. Lots of time spent on hold. Online support is really poor. All I wanted was to watch a TV channel I have paid for but you have cancelled the channel, taken my money and won’t reinstate unless I call you again several times.

  • theRedun
    Rob (@theRedun) reported

    @bt_uk @EE @BTBusiness currently on the #caravanclub site at Clumber Park, Notts, paying for “premium WiFi” and it’s painfully slow, no faster than the free version, caravan club staff say it’s nothing to do with them, report it to you! How do I report it to you?

  • XBAZAER
    BARRY (@XBAZAER) reported

    @EE Just got your broadband and i was better off with bt as your Internet is utterly useless it basically only can ******* run prime video can't play any video games without your Internet being so **** worst mistake going to you!!!!!!!!

  • Jacsplace3
    Jac Dee 🇺🇦 (@Jacsplace3) reported

    Finally, a customer service employee from @bt_uk is taking ownership of my complaint. Apologies offered by her. I have requested a timeline of everything to identify human error in ceasing the account. Agreed a plan to reinstate broadband & get a refund from @EE @BBCWatchdog

  • IrmaGrace26
    Irma Grace (@IrmaGrace26) reported

    @EE The app is not working for me to check

  • kaileslie85
    nk kai (@kaileslie85) reported

    @EE they say been awarded best network says who? Hear at ee if you don’t get any coverage in your house and other people it fine to them wi fi calling should do the job what if u don’t have wi fi then u just don’t get signal and can’t get online no matter if you pay contract

  • naserkhwaja92
    Naser Khwaja (@naserkhwaja92) reported

    @omxran @EE Also never discuss tech with me. Just don’t.

  • annieayub1
    _Annie (@annieayub1) reported

    @EE no signal problem,Internet only working near where the router is,please help??

  • andy_brodie
    Andy Brodie (@andy_brodie) reported

    If that was really you calling me @EE, then you need to stop promoting terrible security practices. If you call someone up unsolicited and then trigger a PIN on a text to the same mobile THAT I DIDN'T ASK FOR, then that just looks like a fraud. Was it you, or not?

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