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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Craigo32
    Craigo32 (@Craigo32) reported

    @returningfromt2 @EE Im having exactly the same problem

  • ThisIsNotSidz
    NotSidz (@ThisIsNotSidz) reported

    @EE you are worst then Hitler

  • ironchimp
    ironchimp (@ironchimp) reported

    @LeilaniDowding @EE It’s your infrastructure, just like the old tv signal infrastructure was yours and not the damned state’s.

  • mikeyjcs
    mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported

    @hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!

  • LeilaniDowding
    leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported

    @mk_hostile17 @EE Ok. Broadband then. That goes down in a power cut

  • Foolham
    Tony (@Foolham) reported

    @EE DSL light off so line is dead - Is this an issue in parts of London right now?

  • AP196779
    Aldo (@AP196779) reported

    @EE I have called you at least 6 or 7 times with regards to this issue. I have spent almost 10hrs on the phone to you trying to resolve this issue. I have been promised call backs and updates and haven’t received anything. This has been dragging on for 5 weeks now @EE

  • mindthegap2018
    MindTheGap (@mindthegap2018) reported

    @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE Five weeks now and I’m still not receiving the service I’m paying for - there have been broken promises and the latest is this “Hi from Charlotte at EE. I've scheduled to call you back at 8:00 on 29/8/2026. Please give me up to an hour to call you. Thanks.” So the promise of an 8am call back is now anywhere between 8 and 9 am - you are all 💩

  • ScotDommesSlave
    Princess Amira ***** Boy (@ScotDommesSlave) reported

    @LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.

  • LeilaniDowding
    leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported

    @stuuk11 @EE That’s my point. What happens if you need to call ambulance police or fire engine. Or ca a neighbour for help. It’s so dangerous

  • VisionsofGold
    VisionsofGold (@VisionsofGold) reported

    So @ee after calling 150 the answer is no. 18 years of customer loyalty gets you nothing. Couldn't even waive the early upgrade fee. A real shame. Better to wait until the end of the contract and leave? @MartinSLewis @MoneySavingExp

  • amandagadd75
    Amanda Gadd (@amandagadd75) reported

    @EE The worst company I’ve ever had to deal with AVOID THEM, liars, deceitful, dishonest, thieves, I’d be here all day if I tried to go into detail of what we’ve had to deal with for months now, but do not use this company, I have no choice but to take this further now.

  • IVORMECTIN4
    IVOR MECTIN (@IVORMECTIN4) reported

    @LeilaniDowding @EE We had a power cut Saturday, WE LOST OUR BROADBAND CONNECTION FOR 4 HOURS. the providers of our fibre optic broadband had a recorded message on their phone line to "email them" or use their website to report an issue !

  • mindthegap2018
    MindTheGap (@mindthegap2018) reported

    @EE can I have some help

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