EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie (@Natz_Fay) reported@EE @_nicks_tweets I’m also suddenly getting no service at all. I’m here travelling in Denmark!
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Duncan (@Dunkcanio) reported@janettocornetto @EE I’m glad it’s not just me, but contacting ee is impossible abroad when they have cut off service and only on WiFi.
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Malcolm (@malythedaddy) reported@EE day 3 and still no signal. Yesterday I was promised it would be working by midnight. What the hell is going on?
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Gareth Owen (@gjo2405) reported@EE Hi @EE , just about to start going round the never ending loop of text messages to try in vain to speak to someone about this rubbish service I am getting from you, is there any chance of someone calling me?
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Ross E J Colbert (@slbhatter) reported@EE having problem with data roaming whilst abroad. Was working just cut out?
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ikraam (@ikraamdaanis) reported@Karlski420 @EE It's like their engineers don't test their website... layout shifts, terrible loading states, menu instantly showing without a delay, long loading times, bad animations and the list goes on
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Pauline Cullen (@PaulineCullen14) reported@EE what has happened to EE ? Impossible to get hold of them to report problem with broadband
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Clint Sookermany (@ClintNorDD) reported@EE @_nicks_tweets Hey @EE where can we go to receive more information now that we have no phone connection abroad whatsoever? It makes it impossible to login to your app or website!?! And we can't call?
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Jaws2 (@asanga747) reported@EE @TomTugendhat Try getting a phone signal at all in and around China Town in London
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Chris Milbank (@ChrisMilbank) reportedWell Laura from @EE Customer service promised me she would call at 4pm today, it is 5.45 pm and she hasn't called. Can a real human look at this. Thank you.
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Pauline Cullen (@PaulineCullen14) reported@SiDix67 @EE Absolutely terrible customer service from EE , what has happened to them ??
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Ali Mullaley 🐝 🦅💙 (@alimullaley) reported@EE I’ve lost my phone signal in the last hour (haven’t moved). I can’t check whether there’s an outage in my area as I can’t verify my id via text. Help!
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Peter Alston (@paalston) reported@TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better
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ᴅᴏᴍɪɴɪᴄ (@domdhp) reportedWhat the hell is going on with @EE service today? My signal is constantly cutting out and reconnecting, talking like every 30 seconds.
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Pamela Lawson (@PamelaLaws99068) reported@EE @gjo2405 Hello EE. If EE identified a network fault related to a domestic VoIP landline on Friday 12th June, how long would it take to fix? Also, what is the average 'wait' time to get through to your 'fault' team when dialling 150 from an EE VoIP landline, please?
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