EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 609
London, England 366
Manchester, England 181
Bristol, England 78
Tower Hamlets, England 76
Islington, England 71
Hackney, England 56
Cardiff, Wales 49
Nottingham, England 49
Leeds, England 35
City of Westminster, England 32
Lewisham, England 30
Glasgow, Scotland 28
Newcastle upon Tyne, England 27
Elgin, Scotland 27
Southwark, England 27
Croydon, England 27
Liverpool, England 27
Sheffield, England 25
Newham, England 23
Southampton, England 22
Plymouth, England 22
Camden Town, England 19
Coventry, England 18
Bradford, England 18
Fulham, England 18
Leicester, England 18
Swadlincote, England 18
Wembley, England 17
Enfield Town, England 17

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • anna_awfc Shanna Crossman⭐️⭐️ (@anna_awfc) reported

    @PostFromProtest @Lionesses @EE I'd be more worried about Sweden, never fear France.

  • PostFromProtest Postcards From Protest (@PostFromProtest) reported

    @deminimismusic @Lionesses @EE Even with Renard in the team, we have a good record against France. It's the Netherlands that seem to cause us problems.

  • ofgardenthe eden 🍒 (@ofgardenthe) reported

    @EE FIX MY WIFI in glenfield LE3 URGENTLY

  • james__glen James Glen (@james__glen) reported

    @EE Hi, I've not signed up to your broadband but I've got a legit looking email from you asking me to activate an account. Someone has either mistakenly given you my email address or it's fraud, can you help please?

  • Ladyjane223 Julie Basson (@Ladyjane223) reported

    @EE Just crying in frustration at having to input a stupid uppercase lowercase digit password for the thousandth time to watch any channel after changing to your TV package. Not to mention U can’t connect to Wifi on desktop. Zero help. Wtaf? We’re not all tech savvy. I’m 66 ffs.

  • ClaireLinde Claire Linde (@ClaireLinde) reported

    EE service better be restored tomorrow. I've got Brandon who works remotely, 2 teens who think it's the middle ages and a rugby match to watch tomorrow (I use NowTV) Sort it out @EE

  • ClaireLinde Claire Linde (@ClaireLinde) reported

    @EE any update when broadband issues are going to be fixed in WN postcodes? Keep checking on the app and it's always pushed back later and later. I have a son who works remotely and children who need to complete homework online.

  • CalvinSnape Calvin. (@CalvinSnape) reported from Wigan, England

    @EE my broadband has been down all day, router is just showing a static yellow light. Tried rebooting the router and nothing is working at all. Help?

  • Floweries1 Floweries (@Floweries1) reported

    @EE Hi. Just tried to phone my Dad and it went straight to answerphone. I messaged him instead through Facebook and he tried to call me but he’s getting a “no cellular network” message. Postcode is SK6 - are there any issues?

  • mini_statham Mini_Statham (@mini_statham) reported

    @EE But I'm not an EE customer, it was booked through Samsung, the exact fault was on the repair report, a hardware issue. The guy at the store says they have it all the time, so surely someone at EE should let Samsung know that they can't repair phones at that store

  • DjLovell80 David Lovell (@DjLovell80) reported

    @EE you instructed @BTOpenreach1 to conduct the work, now you’re taking no responsibility for the damage. My contract is with you on BT!

  • sheldinij Sheldon James (@sheldinij) reported

    @EE just wondering if you deliberately treat people badly, or if its just ineptitude? #ee #mobile

  • astortate Astor Tate (@astortate) reported

    @EE Made too many reports already. Poor connectivity in the Peckham area since Monday. 100% sure I’m not the only one.

  • astortate Astor Tate (@astortate) reported

    This is day number 4 @EE Poor connectivity continues. Messages delayed and no internet all day. Just keeping my receipts.

  • GallopCrush1983 A YouTuber. (@GallopCrush1983) reported

    @EE I can’t call 150 with no network.

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