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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Luton, England 11
London, England 148
Manchester, England 55
Croydon, England 23
Colchester, England 1
Telford, England 7
Brackley, England 1
Glasgow, Scotland 71
Leeds, England 6
Epping Forest District, England 1
Aylesbury, England 1
Carluke, Scotland 1
Wednesbury, England 1
Crawley, England 7
Corbridge, England 1
Epping, England 1
Romford, England 9
York, England 5
Guildford, England 2
Rushden, England 1
Formby, England 2
Liverpool, England 7
High Wycombe, England 1
Rochdale, England 3
Newton Aycliffe, England 15
Belfast, Northern Ireland 6
Waltham Forest, England 6
Lisburn, Northern Ireland 1
Nottingham, England 6
Southend-on-Sea, England 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MEENAJUTLAS
    jess .ᐟ ⋆｡°✩ (@MEENAJUTLAS) reported

    @TomMason111076 @EE had the same thing, still not working. had to pay via 150

  • RSSWFC
    Richard Stokes (@RSSWFC) reported

    @EE @DavidSu99220975 We had 4 day outage last week, we did all the chasing zero communication from EE and not an apology in sight!! “For 13 years running we are number 1 on customer service” I don’t think so!! Charged incorrectly for 12 months, “you haven’t chased it for a long time” 3 mths refund!

  • Monetization26
    Mr Gray (@Monetization26) reported

    @WeAreOpenreach @EE Yet again another failure of Service, Fibre went down on 14th, engineer showed up Daniel Cox today, internet went down again after 1hr that’s all properties on the road again. It’s just not good enough!!!

  • sandiewg
    sandie wilson-greene (@sandiewg) reported

    @EE when are you going to fix the pathetic coverage in Edinburgh? Since BT got their grubby paws on EE huge dead spots have appeared. Don’t text me to say I’ve got super 5G when I can’t even get 4 🙄

  • loisgriff_
    beth (@loisgriff_) reported

    Anyone else not got service on ee? I haven’t had service since last night. @EE

  • Taylorgrey31
    Taylor Grey (@Taylorgrey31) reported

    @SpeedyTyping @EE That sounds incredibly frustrating, especially after being a loyal customer and giving them chances to resolve it. 💙 I hope EE listens and puts this right quickly. What outcome would make you feel fairly treated?

  • anjalisingho
    Anjali Singh (@anjalisingho) reported

    @BorderOtter @EE red los after they've ceased copper's properly scary when security's down, can't imagine waiting for a splicer while they cancel tlos

  • ScotlandTheGr8
    Scotland The Great (@ScotlandTheGr8) reported

    Can't believe after 18 years, I'm going to have to leave @EE because Virgin have a much better offer on their Broadband and TV - over a £15pm difference for like for like basis! Retentions unable to come down any more.

  • Gilbert_36174
    gilbert (@Gilbert_36174) reported

    @EE very disappointed in your false offer of some Buds. Voucher code doesn't work. Have phoned twice getting promises of a new code being sent & receiving nothing. Been with @EE forever but now having 2nd thoughts.

  • PHEFC83
    PH (@PHEFC83) reported

    @EE And what about texting back a number that isn’t in service!

  • KevlarBrock
    Kev (@KevlarBrock) reported

    @MarkDavisonUK @EE @Plusnet BTO say everything is good at their end. But then again EE said that too. I’d hate to leave EE to find the same issue (which would suggest BTO)

  • Newby13Craig
    Craig Newby (@Newby13Craig) reported

    Anyone having problems getting thou to @EE last 4 Calls were holding over 40 minutes at a time

  • gji1964
    Grant Ingrams (@gji1964) reported

    @EE never had reason to complain but following you failing to turn up to upgrade my broadband you are sending repeated messages that I must return the kit & a list of penalty costs if I don’t. You know, the kit I continue to use as you failed to turn up. This is harassment

  • YasminStafford
    Yasmin Stafford (@YasminStafford) reported

    @EE Still no resolution on this. After all day trying I was eventually told on Monday the 12 month would be created for me. Only for the contract to be sent over at 24 months. When I queried they said contact again in 48 hours for it to be re written. Now being told o can’t have it

  • KevlarBrock
    Kev (@KevlarBrock) reported

    Less than an hour after an @EE home engineer visit (that resolved nothing) we’re down yet again. I think this is now the beginning of the end. Hey @Plusnet 👋🏻

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