EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 210
Birmingham, England 103
Glasgow, Scotland 92
Manchester, England 70
Hackney, England 51
Bristol, England 34
Croydon, England 33
Kingston upon Hull, England 33
Reading, England 31
Hammersmith, England 29
Southwark, England 28
Newport, Wales 25
Batley, England 24
Cardiff, Wales 23
City of London, England 21
Halifax, England 16
Crawley, England 13
Wembley, England 13
Liverpool, England 13
Barnet, England 13
Camden Town, England 12
Portsmouth, England 12
Luton, England 12
Edinburgh, Scotland 12
Blackburn, England 11
Bradford, England 11
Leeds, England 10
Paddington, England 10
Romford, England 10
Bedford, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cutteroo Cutteroo (@cutteroo) reported

    @EE hi is your website down? Have an issue with my bill I need to discuss and nothings loading .

  • Paulmh5 Paul Hughes (@Paulmh5) reported

    @EE Is it possible to check if 5G is enabled on my plan? I tried your online chat with "tech" support but don't think the person understood much of what I was asking.

  • haliimahh miss_haliimahh (@haliimahh) reported

    @EE Yes! Restarted it and also reset the network settings!

  • LioraV6 Liora V (@LioraV6) reported

    @EE Hi Matty, it's been 20 minutes and I'm patiently waiting for a response. The website is useless. Chat isn't working either. Help!

  • LioraV6 Liora V (@LioraV6) reported

    @EE Hi David, yes, a PAYG card. It was last used a few months ago. We've been firmly locked down and without need for this backup phone, but now need to revive it quite urgently.

  • sarah_bee13 Sarah Latto 💙 (@sarah_bee13) reported

    Hi @EE I bought a PAYG phone a few weeks ago but the SIM card isn't working and number isn't recognised. This means I can't access any message or phone support from you as I don't apparently have an EE number. Please advise.

  • MINGUCCl 𓃠 (@MINGUCCl) reported

    @EE your internet sucks. it's taking 5 minutes to send one tweet

  • uk_muslimah Kasha (@uk_muslimah) reported

    How do @EE manage to screw up a number transfer for over a month??? Cannot believe how sloppy their service has been!!

  • kizzy1lucy Sue (@kizzy1lucy) reported

    @EE Is your network down in Fife. Can't use Mobile Data here - usually works fine. WiFi from BT is working fine.

  • haliimahh miss_haliimahh (@haliimahh) reported

    Finally ported my number over to @EE and got a new contract only to find out my mobile data doesn’t work! Not good enough @EE PLEASE FIX ASAP??!!!

  • CatterallKate Kate Catterall (@CatterallKate) reported

    @EE is there a network problem in North West England??

  • AK_B100 AK (@AK_B100) reported

    What is wrong with your signal @ee

  • basqueinlondon Elena Sanchez (@basqueinlondon) reported

    @EE our broadband internet keeps cutting out. It’s been like this for a week. Can you help?

  • RussellFox978 Russell Fox (@RussellFox978) reported

    @DanTye3 @VodafoneUK Mate, go @EE all the way - and forces (serving) friendly. They need to do more work for the veteran community, though. As a very loyal customer, they're still not there yet 🤔

  • yilank yilank™ (@yilank) reported

    @EE i just gave example my vodafone, i paid and payin diffirent aggreement. And ; let`s pass me, my wife why firstly pass and after failled (:. do you know what I am saying !? it is about just 10 pound each sim only plan. ever never try to help, just...

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