EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 230 |
| Birmingham, England | 151 |
| Manchester, England | 96 |
| Minehead, England | 88 |
| Glasgow, Scotland | 76 |
| Hackney, England | 41 |
| Bristol, England | 35 |
| Croydon, England | 35 |
| Reading, England | 30 |
| Newport, Wales | 28 |
| Cardiff, Wales | 28 |
| City of London, England | 28 |
| Southwark, England | 27 |
| Liverpool, England | 18 |
| Blackburn, England | 18 |
| Hammersmith, England | 16 |
| Bedford, England | 16 |
| Plymouth, England | 16 |
| Batley, England | 16 |
| Bradford, England | 16 |
| Romford, England | 14 |
| City of Westminster, England | 14 |
| Sheffield, England | 13 |
| Peterborough, England | 13 |
| Luton, England | 12 |
| Wembley, England | 12 |
| Wandsworth, England | 12 |
| Newcastle upon Tyne, England | 11 |
| Hounslow, England | 11 |
| Halifax, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Heed
(@heed_richard) reported
EE’s customer service is ******* **** @EE
-
Maddie
(@maddiejade_x2) reported
@achambers26 @EE I've had the same issue but I cannot log back in now because the email on there is one I no longer use and I cannot remember the password
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Jack Healey
(@JackHea67413657) reported
from
Evesham, England
@EE They did, much more helpful than the online team and actually willing to help! Thanks @EE
-
Rich Evans
(@Evari) reported
@EE excellent customer support from Karl H on the phone today, give that man a raise!
-
Dave Morrison
(@DaveMor16686271) reported
@EE Best 5G network. Tell the truth their won’t be a proper 5G network for years.
-
Gary
(@Trojan_Horse999) reported
@EE Hi, I’ve been trying to log in to my EE account to view my bill but it keeps failing and I am unable to view my bill. Epic fail from EE
-
E91
(@E91_Cowbridge) reported
More confusion and dreadful customer service from @EE . Just awful @MarcAllera
-
sue eaton💙
(@sueeaton13) reported
@EE Hi is there a problem with log in ? Ive asked for a new password just in case but heard nothing
-
Sarah Harrington
(@SarHarrington) reported
@EE network has been down since Friday morning. Please could you provide an update as it has now been 3 days. Ref number 3361708
-
Andy Devlin
(@AndyDevlin1968) reported
@EE Hi guys just wondering if there are any problems with 4g network in Ml126fp? Reset all my devices and only getting 6mb download from my 4g home router. Normally get minimum 18mb could you advise
-
Jacqueline
(@Hijaqi4) reported
@EE I hope you can ! I phoned Joey in Mobile care but no help ! Took out contract end of March. Clld it three days later . Now I see £10.04 taken from bank . Joey says it didn’t happen . Bank says it did . Joey says No I can’t speak to a supervisor ! How do I get my money back ?
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Touchmy6ballz
(@PriceXMark) reported
@EE why don’t you have a live chat option on your website for people who suffer from anxiety and don’t cope with phone calls but need help
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JoLee
(@AmplifyDigital1) reported
@EE Just this afternoon. Login page on several browsers doesn’t work. Plus a link from my app to your website worked at first then just kept coming up with error message
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Touchmy6ballz
(@PriceXMark) reported
@EE managed to fix my internet no thanks to help from you …
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Amanda Chambers
(@achambers26) reported
@EE I can't log in to my account on the app or website is it down?