1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Outage Map
EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

Less
More
Check Current Status

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kendal, England 1
London, England 137
Gateshead, England 1
Farnborough, England 1
Ascot, England 1
Manchester, England 48
Newton Aycliffe, England 15
Taunton, England 2
Waltham Abbey, England 1
Melton Mowbray, England 1
Hackney, England 12
Bristol, England 6
Newport, Wales 3
Wigan, England 1
Birmingham, England 30
Littleborough, England 2
Cardiff, Wales 9
Wolsingham, England 1
Barnet, England 3
Beccles, England 4
Wembley, England 6
Glasgow, Scotland 59
Paisley, Scotland 5
Bourne End, England 1
Bath, England 1
Kidderminster, England 1
Stroud, England 3
Towcester, England 1
Ballindalloch, Scotland 1
Croydon, England 16
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • agoldentale
    Dudley (@agoldentale) reported

    @EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either

  • kccpiggy
    Cuddly Uncle Steve (@kccpiggy) reported

    @EE Nope!! Doesn’t work ! Gets me through to a bot, to report a FAULT , and then it tells me that an engineer has been booked for Wednesday . No one to fix my unbreakable wifi .. Utterly disappointing - unable to work or enjoy my paid subscriptions for 5 days .. Dreadful..

  • JoCornwall26
    Jo (@JoCornwall26) reported

    @EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!

  • TheDealEnvoy
    À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported

    🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.

  • Hodbow
    Alan's daughter the super supporter⚫⚪ (@Hodbow) reported

    @EE my daughter signed up for your broadband on the basis of getting an iPad for £100. She has an email promising a text/email after the cooling off period. This has never materialised. She’s been into store & called and your staff couldn’t be more unhelpful.

  • charmed_og
    CharmedOGForever🔮🧙🏼‍♀️ (@charmed_og) reported

    @loisgriff_ @EE EE are the worst! Absolutely dreadful!

  • shardcreek
    Burytownfan (@shardcreek) reported

    @EE really bad experience today. Engineers supposed to turn up to setup broadband, waited 8 hours, no show, no telephone call, called customer service spent 35 minutes on hold to be told they were coming. Just got an automated text: sorry we missed you book another appointment

  • wizza_wozza
    Warren Peters (@wizza_wozza) reported

    @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

  • pippaliciousj
    Pippa Jones (@pippaliciousj) reported

    Turns out my cleaner has the same network that everyone who's had phone issues in my town has had: @EE . At least my network is fine.

  • 96Swinger
    KP (@96Swinger) reported

    @EE Hello, I purchased some earbuds from yourself but they have now broken (purchased in March) Are these still under warranty and is there anything I need to do?

  • SuePen5
    SuePen (@SuePen5) reported

    @Amber23485515 @LeilaniDowding @EE Hi Anna, that must have been really awful, I've not been unlucky enough to have one that long, the longest power cut we've had was 6 days

  • ChoralSymphony
    Ludwig Van B's (@ChoralSymphony) reported

    @LeilaniDowding @EE already happened in Wolverhampton with my parents. All comms in now reliant on the internet, mobiles. Dad's on the emergency roster for energy, cos of oxygen machines, but it's soooo cack-handed. The govt is always blindsided by tech and the lobbyists money. They are all morons

  • 58g_ms
    michael seddon (@58g_ms) reported

    @EE what is going on with my issue with my hub not working and it being a ee. Issue !!

  • AlanDillon26041
    Alan (@AlanDillon26041) reported

    @LeilaniDowding @EE Seen this first hand when power go's down for some time and yes its carnage. WiFi, cell towers all go down, no card works at shops, Becomes very ferrel very quickly. Why i went Starlink can power that off a power cube or generator and always keep cash..............

  • Craigo32
    Craigo32 (@Craigo32) reported

    @returningfromt2 @EE Im having exactly the same problem

Check Current Status