EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 204
Birmingham, England 106
Manchester, England 84
Glasgow, Scotland 63
Croydon, England 35
Hackney, England 35
Bristol, England 34
Southwark, England 28
Newport, Wales 27
Cardiff, Wales 26
Blackburn, England 25
City of London, England 25
Hammersmith, England 25
City of Westminster, England 22
Reading, England 21
Batley, England 18
Minehead, England 16
Leeds, England 14
Newham, England 13
Liverpool, England 13
Wembley, England 13
Portsmouth, England 12
Bradford, England 12
Edinburgh, Scotland 12
Halifax, England 12
Paddington, England 11
Crawley, England 11
Shrewsbury, England 10
Hounslow, England 10
Wandsworth, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lfccaI cal (@lfccaI) reported

    @EE I think I reset my router about 10-15 times yesterday, left it unplugged for 10-15 minutes and It didn’t fix it

  • gailmcgowan1 Gαil 🌻💛 (@gailmcgowan1) reported

    Anyone else on @EE having issues with phone calls just now?

  • tom_a_vale Tom Vale (@tom_a_vale) reported

    @EE Hi, I’m trying to work out how I can go paperless with my billing, but it does not seem straightforward via the app on the website. Can you help please?

  • jmyorks Just Music Yorkshire 🏆 (@jmyorks) reported from Castleford, England

    Knew I shouldn't have got out of bed..latest, out walking, sneezed and one of my galaxy bud earbuds falls out, rolls down the street and down a drain. Gutted @EE

  • mattrobin140s Matt Robin (@mattrobin140s) reported

    @thelightphone Just a pity it doesn't work with @EE in the U.K. or I'd have one already 😞

  • UtdFanAnt Man Utd Fanatic (@UtdFanAnt) reported

    @EE You have the worst customer service i have ever had the displeasure of dealing with. Cant wait to leave EE 😡

  • ford_des des ford (@ford_des) reported

    @SHollandDC @EE Great it might make up for b t **** broadband

  • enigma_57 The Boss (@enigma_57) reported

    @EE Are the @Xiaomi issues still unresolved? Xiaomi phone users can't access the ee app for some reason. Been quite a few days now.

  • GanjamitchP Ganjamitch Ps4 (@GanjamitchP) reported

    @Naughty_Dog @BAFTAGames @EE Apex is free and better than all this games together last of us looks very nice but its the worst game ever

  • gailmcgowan1 Gαil 🌻💛 (@gailmcgowan1) reported

    @EE are you having issues with phone calls at the moment. As I have an important phone call in an hour. And can’t call out or receive calls?? Can someone please help.

  • NormanPhipps Normski (@NormanPhipps) reported

    @EE hi. I've followed your app on "help" and no option exists on the phone menu, so it's twitter now. I added £10 additional credit on the 28th Jan, and its disappeared from my account. Where's it gone?

  • rosshawkes rosshawkes (@rosshawkes) reported

    @EE I've managed to change the password to the account, but get a login error online and on the app.

  • GeorgeE2274 George Eldridge (@GeorgeE2274) reported

    @EE can I find out who I just spoke to in your support team please?

  • rosshawkes rosshawkes (@rosshawkes) reported

    @EE Done. Could do with a reply and solution ASAP as I need to transfer data to my daughter

  • neemohaq Dr NH PhD, Esq. (@neemohaq) reported

    @EE is there a problem with the phone network today?

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