EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 203 |
| Birmingham, England | 175 |
| Minehead, England | 113 |
| Manchester, England | 86 |
| Glasgow, Scotland | 83 |
| Hackney, England | 38 |
| Bristol, England | 32 |
| Croydon, England | 28 |
| City of London, England | 28 |
| Cardiff, Wales | 27 |
| Southwark, England | 26 |
| Reading, England | 26 |
| Newport, Wales | 26 |
| Liverpool, England | 21 |
| Barnet, England | 17 |
| Luton, England | 17 |
| Halifax, England | 16 |
| Plymouth, England | 15 |
| Wolverhampton, England | 15 |
| Bedford, England | 15 |
| Blackburn, England | 14 |
| Batley, England | 14 |
| West Bromwich, England | 14 |
| Wandsworth, England | 13 |
| Nottingham, England | 13 |
| City of Westminster, England | 12 |
| Dudley, England | 12 |
| Dunfermline, Scotland | 12 |
| Sheffield, England | 12 |
| Leeds, England | 12 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Reevo
(@RyanRreevo79) reported
@blondietori88 @EE My EE Bt plays up as well. I've got to ring customer support.
-
Giuliana
(@juliennelapin) reported
@EE Terrible customer service! They booked an engineer inspection two days in a row and no one has ever showed up wasting my days. They then said some higher office would have called me at least to talk over the phone... I am assuming it won't happen since it's night already ???
-
Charles Allen
(@charlesallen15) reported
@EE @Google Pixel. Never buying @SamsungMobile again.
-
Tori
(@blondietori88) reported
@RyanRreevo79 @EE It's to do with my email address - wont recognise either of them. Tried a million times to clear it and start again via customer services. Impossible.
-
Tracey
(@traceydisco) reported
@EE Been on the phone with Plymouth for over 45 minutes now and the hold music over the crackling line is pretty awful. Had problems since before Easter. Where's the customer service?
-
Dar
(@Darose245) reported
@EE so there’s gonna be an emergency text next week from the government testing it! Isn’t this technically sharing our info with 3rd party people without option or notification?? @RishiSunak @HouseofCommons
-
bethan davies
(@bethanlee) reported
@EE hi how do I speak to someone instead of going through this god awful text cycle for the third time
-
Just Kerry
(@kerryfarrell) reported
@EE Are you able to help, he us getting very frustrated as it us usually a simple process
-
Ritch
(@therealRitchP) reported
from
Chadwell, England
@EE @terribletim6 That reads as “go then, we don’t much care to keep you as a customer” - very poor response there….
-
Nomita
(@iamnomita) reported
@EE I donno what is the point of being there when you dont help .We had been with EE for 3 years 4 months despite of bad connection and internet connection going down 2-3 times in a month ... and customer care always promising to make up... we are very annoyed
-
Amy Griffiths
(@AmyGriffiths159) reported
@EE not able to make calls or take them. My phone is saying emergency calls only. This has been going on since around midnight. Can someone fix this please?
-
Youngannie
(@ayoung140_ann) reported
@EE 30 years loyal customer. Thanks for no even bothering to ring to see why I’m leaving!!!! Speaks volumes
-
Adrian Milledge
(@AdrianMIlledge) reported
Thank you @EE for a complete lack of service in the DE6 area this weekend. EE ? You should be renamed MM - as in Mickey Mouse 😡😡
-
Tori
(@blondietori88) reported
Anyone got a BT login I can use for the boxing tonight please? You're welcome to change the password after the boxing. My @EE BT won't work 😭 #JoyceZhang
-
BlairWaldorf (Carrie)
(@crazyygiirl) reported
@EE hello I just wanted to check if I have roaming included in a certain country as I have the roam abroad as an inclusive extra in my contract and now my phone is apparently set-up for roaming worldwide!! Please help!