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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hammersmith, England 28
London, England 195
Luton, England 11
Manchester, England 50
Magherafelt, Northern Ireland 1
City of Westminster, England 12
Pontypridd, Wales 1
Grantham, England 1
Belfast, Northern Ireland 6
Airdrie, Scotland 13
Milton Keynes, England 6
Weston-super-Mare, England 3
Chesterfield, England 1
Glasgow, Scotland 88
Caterham, England 2
Edinburgh, Scotland 15
Pitlochry, Scotland 2
Walsall, England 4
Birmingham, England 38
Waltham Forest, England 4
Southend-on-Sea, England 3
Bolton, England 1
Redruth, England 1
Gainsborough, England 1
Hemel Hempstead, England 3
Southwark, England 17
Poplar, England 2
Leicester, England 4
Portsmouth, England 6
Batley, England 9
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGrumpasaurus
    The Chumpasaurus (@TheGrumpasaurus) reported

    @EE I've been struggling all night to get a film to play on Netflix but your ******* **** internet won't let me. Been a customer for 20 odd years and this is the **** I have to PAY to put up with. Absolute ******* clown company.

  • StuartT34021273
    Stuart1959 (@StuartT34021273) reported

    @EE @Mr_Grumpy_Arse Can't get into mine either just got a phone upgrade so can't leave mobile acc BUT tv/broadband ends January so at least can cancel that never thought could get worse than virgin I stand corrected

  • Hepworthclare
    Clare Hepworth OBE (@Hepworthclare) reported

    @EE It is impossible - all I'm getting is a menu which has no relevance to my issue. And your local outlet is still not answering the phone. This is shocking customer service.

  • srk1407
    Scott K ⚒ (@srk1407) reported

    @EE Your cell tower at CO11 2FS is down. Not 5G. No data.

  • MsVespertilio
    Rach 🇪🇺 (@MsVespertilio) reported

    @Bandit5570 @EE Haven’t had a problem in years! But last two months atrocious!

  • CharlieMansfi17
    Charlie Halstead (@CharlieMansfi17) reported

    @coveragechecker @EE If I’m paying for a network, I’m paying for a service. PAYG or contract shouldn’t determine whether I get the best network my phone supports. basic network capabilities shouldn’t be reserved for the most expensive plans.

  • SurinderRehal
    Surinder (@SurinderRehal) reported

    @EE Guess what? It’s still not working. I don’t want to use an idiotic bot. Send me a direct message. I’ll send you a reply with my postcode and address and when it’s sorted by you then tell me. You pay me nothing I pay you so I’d expect you to fix it. No doubt you will ignore

  • Topstop1
    Of Mice and Men (@Topstop1) reported

    @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? 🤬

  • sufy1000
    Sufyan (@sufy1000) reported

    Hi Can you cancel my order as I've ordered the wrong membership. My order number is EE-53443030 Thanks @EE

  • 90Beasty
    Beasty 90 (@90Beasty) reported

    WHY HAS MY SERVICE STILL NOT BEEN RE-ACTIVATED?? Its been over 5 days since i have paid my bill, RE-INSTATE before next friday or i will ask my lawyer to help me cancel the contract with you!!! @EE

  • SameenaAhmad7
    Sameena Ahmad 🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SameenaAhmad7) reported

    @Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.

  • MsVespertilio
    Rach 🇪🇺 (@MsVespertilio) reported

    @EE I’ve spent several hours on the phone to various people to ensure more equipment didn’t get sent. At 11.47 I was assured none would be sent. At 13.17 got a text to say it had been sent. The “best possible solution” is actually listening to customers. Complaints address please.

  • MartinElliker
    Martin Elliker (@MartinElliker) reported

    @EE another day and still no resolution so I’ve added another pile to the count 💩💩💩💩💩💩💩💩💩💩💩💩💩💩💩- 15 piles and counting - I’m just putting it out there how poor you are - I would have gone to another provider if I had known most definitely

  • ellakerris
    Stuart Williamson (@ellakerris) reported

    @EE @danfotoman1 @ee are so ****, i used to have 7 phones and 2 i pads with them, i`m finally down to 1 phone and i still feel like they are ripping me off. good luck you`ll need it

  • TheGrumpasaurus
    The Chumpasaurus (@TheGrumpasaurus) reported

    Why do we put up with absolute ***** like @EE? Every year to he price goes up and the service goes down whilst the CEO gets ******* richer...

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