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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 74
Birmingham, England 79
Southwark, England 14
Porth, Wales 1
Tain, Scotland 1
Kettering, England 1
Bellshill, Scotland 1
Coventry, England 5
London, England 141
Stanley, England 1
Cardiff, Wales 10
Colchester, England 2
Burntwood, England 2
Chatham, England 1
Haslemere, England 1
Bristol, England 23
Paisley, Scotland 3
Hackney, England 8
Galston, Scotland 4
Wolverhampton, England 8
Cleveleys, England 1
Blackburn, England 7
St Austell, England 1
Milton Keynes, England 4
Woodford Green, England 2
Croydon, England 30
City of London, England 10
Surbiton, England 2
Knaresborough, England 4
Richmond, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE ee says they the best network lol a joke now our Internet is down home phone line down permanently and we are both vulnerable people's and I can't do my job as I work from home..

  • ChrisLeeTM
    ChrisLee™ (@ChrisLeeTM) reported

    @EE how do I cancel my broadband? My bill isn’t due until the 27th yet you decide to disconnect my broadband at 10pm, meaning I can’t even call EE. Then you disable my router from even connecting to devices in my home such as a WiFi printer!!! WTAF! 😡

  • _deedee33
    Danielle Alexander 🇬🇧🇬🇾 (@_deedee33) reported

    Mate no service between New Eltham and Hither Green on the train @EE sort your network out!!!!!🤬🤬🤬🤬

  • stargateheaven
    ロイド　61 degrees (@stargateheaven) reported

    @EE Internet is super super slow when downloading. what is wrong with it

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE ... Could someone from EEtop up card please contact me... I tried to top up my phone because @tescomobile are unable to help me topping up my mobile on their app... so I topped up using EE... they took £19.60 from my bank account but have failed to top up my phone... I would

  • RAE7S_
    La Pioche 🇵🇸 (@RAE7S_) reported

    I might be done with @EE when this contract ends, **** network

  • gillianwyatt601
    gillian mary (@gillianwyatt601) reported from Quainton, England

    @EE IT SEEMS THAT YOU AREN'T WILLING TO HELP EITHER... I CANNOT TEXT BECAUSE THERE IS NO MONEY IN MY TOP UP SERVICE... YET YOU HAVE TAKEN MONEY FROM MY BANK ACCOUNT TO THE SUM OF £19.60... AND STILL NO MONEY IN MY MOBILE... I'VE SPENT ALMOST ALL DAY WITH TESCO MOBILE WHO WILL NOT ?!

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE Ee have elderly customers they fail to fix their phone lines and internet with 30 days put vulnerable customers at risk, fail to keep their customers informed of repair dates and times, and BT totally ignore customers, and don’t value when you been with them 20 plus years

  • Jamshaidhameed2
    Jamshaid Hameed (@Jamshaidhameed2) reported

    @EE is there an ongoing signal problem? I've got 'emergency calls only' showing on my phone. I have restarted my phone and toggled airplane mode on and off.

  • IyengarPallavi
    IndianAlways (@IyengarPallavi) reported

    @EE Hi i was recently trying to purchase your broadband as shift to new place, but my goodness your client support is poor - A girl in chat support promise me yesterday that smart mobile support costing £10 will deliver today and also i placed an order

  • Dieux_oint
    Akinwunmi 🇳🇬🇬🇧 (@Dieux_oint) reported

    @EE what’s going on. Internet service is down!!!!!!!

  • SteveHill11
    Steve Hill (@SteveHill11) reported

    @EE Okay, lines are closed sadly but Would my service still continue if my current deal runs out tomorrow?

  • dylancookson1
    dylan cookson (@dylancookson1) reported

    @EE please help! Im currently abroad in Asia where my old phone broke and had to buy a new one. My esim won’t transfer across and I have no access to any phone in order to call you. I can’t access banking or any important apps because of this. Please help!

  • thetykester
    Dean Tykester Holden 🩷🩷🩵🎗🩵🩵🩵🩵🩷🩷🩷🩷🩷🌻 (@thetykester) reported

    @WriteMindedPub @EE @Plusnet i switched to plusnet about 6 months ago, brilliant service first class customer service too, and deffo cheaper than EE my previous provider

  • John_Podmore
    John Podmore (@John_Podmore) reported

    @EE Thank you for sending me a new hub with the promise of sending a human being to set it up and find out why my signal doesn’t extend beyond the room it’s in. Thank you also for killing the link to the humans making promises and sending me back to the bot bashing I am now getting

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