EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 206 |
| Birmingham, England | 100 |
| Glasgow, Scotland | 90 |
| Manchester, England | 55 |
| Hackney, England | 52 |
| Hammersmith, England | 35 |
| Kingston upon Hull, England | 35 |
| Bristol, England | 34 |
| Croydon, England | 32 |
| Newport, Wales | 28 |
| Reading, England | 24 |
| Batley, England | 22 |
| Southwark, England | 22 |
| Cardiff, Wales | 21 |
| City of London, England | 17 |
| Wembley, England | 16 |
| Bedford, England | 15 |
| Barnet, England | 14 |
| Blackburn, England | 12 |
| Luton, England | 12 |
| Wolverhampton, England | 12 |
| Edinburgh, Scotland | 11 |
| Crawley, England | 11 |
| Halifax, England | 10 |
| Portsmouth, England | 10 |
| Bradford, England | 10 |
| Islington, England | 9 |
| Walsall, England | 9 |
| Romford, England | 9 |
| Milton Keynes, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
StockInvestor
(@StockInvestor16) reported
@EE @bignes1080 Falling very sharply come the the end of this year. So when your costs go up supposedly, you increase! But when CPI comes down which it will, your costs go down and your 14.4% doesn’t change. Your charges down decrease when CPI comes down, even though by definition and you
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Kharis George
(@KharisGGeorge) reported
@EE It was called ended but back up running now. I believe that day you we’re having issues. All good now
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Ashe Wednesday x
(@gengarwho) reported
@jessicakeogh @KeirWillow @EE If you think this is bad; you should see what is happening with my service provider Sonic; Google ‘sonic inflation’ for more info 😞
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luke jones
(@luke_jones1986) reported
@EE Yeah I will and by the looks off things your be loosing a lot off customers. No care in the world for trying to keep a customer. I will send all our phones back so we owe use nothing
-
scott
(@scottroyharvey) reported
@EE 14.4% increase on pay monthly mobile contract. 3 Network 4.5% ......thats a loyal customer your about to lose 😡!!
-
Holly Williams
(@Hollyw2277) reported
@EE the great thing when they over sell. Ignore the schedule. Leave you without Wi-Fi and Broadband and then customer services is totally misogynistic. Still waiting for the call back. #gottoldoff
-
Stephen Airs
(@StephenAirs) reported
@WGimenes @EE Yep, shocking. Must have been with @EE for 15 years as a mobile customer. The same 14.4% uplift on my mobile plan, mid-contract, means I'll be looking elsewhere ready for when my contract expires....
-
Barry Ashley
(@BPASHLEY1) reported
@JamesAHogg2 @EE Again more greed. Once my contracts are I am strongly considering giving up my phone for good. It’s like the postman. It never brings good news.
-
angelabassettdidthething💃🏾
(@JilishaMW) reported
I can't wait to leave @EE they are a special type crooks, so expensive for all the services to be taken away without customer knowledge and the actual service is trash. I'll send letters via pigeon before going back once I leave
-
Dave Sydenham💙
(@Dave_Sydenham) reported
@EE Not a lot to celebrate after getting your email today informing me you’re going to stick my bill up 14.4%. Don’t suppose you are going to improve the service 14.4%? Didn’t think so….
-
James 🇬🇧
(@ItsJamesPowers) reported
@EE It's taking time, I simply haven't got, at the moment, I am seriously cursed over phones that is for sure. it never rained but it pours. it's guaranteed this return will clear just as I go into the hospital for my rescheduled procedure. :((
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TheRealGrumpyDad
(@TheRealGrumpDad) reported
@MrWGatley @docrussjackson Switched to Tesco mobile who hold the same price for 3 years as standard. Just got wife's mobile left which runs out soon then I'll be putting @EE firmly in the bin & never returning.
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StockInvestor
(@StockInvestor16) reported
@EE @bignes1080 Me! It’s blatant profiteering at the worse time for people and to make matters worse, you have the nerve to send people a text message about it. I guarantee you I will make sure, I will be directly responsible for people closing their contracts down with you! Disgusting!
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Cllr 𝗠𝗮𝗿𝗰 𝗧𝗶𝗲𝗿𝗻𝗲𝘆
(@MarcTierneyNews) reported
@davenash77 @EE @MikeHughes_ The answer is… no. Unless we have significant deflation, nothing is going down.
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Breadmaker6
(@Breadmaker6) reported
@novahob @O2 Have same issues with @EE I'm ready for an upgrade. But anything I agree today will be subject to a price increase. So not going to bother. Will leave to another provider on a SIM only basis and then buy phones direct from manufacturers. No support for loyalty anymore it seems.