EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 198
Birmingham, England 181
Minehead, England 115
Glasgow, Scotland 96
Manchester, England 69
Croydon, England 39
Bristol, England 35
Hackney, England 33
Newport, Wales 29
City of London, England 27
Southwark, England 25
Reading, England 24
Cardiff, Wales 22
Liverpool, England 22
Barnet, England 20
Wolverhampton, England 19
Halifax, England 16
Nottingham, England 14
West Bromwich, England 14
Wandsworth, England 13
Hammersmith, England 13
City of Westminster, England 13
Plymouth, England 13
Edinburgh, Scotland 12
Leeds, England 12
Ipswich, England 12
Sheffield, England 12
Bedford, England 12
Dunfermline, Scotland 12
Luton, England 12

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • aeroplaneblue Simon Cox (@aeroplaneblue) reported

    @EE Flashing orange on internet. Spoke with someone this morning. It came back for a bit then this afternoon more down than up.

  • veggiekrays Mr Veggie Kray (@veggiekrays) reported

    @EE I've called and spoken to your customer services numerous times... Why are you putting late payment fees and cutting ppl off in the middle of a financial crisis while having adverts claiming to do everything possible to help keep kids online for schooling etc

  • PsychoTSB ✨ 𝔸𝕞𝕖𝕣𝕚𝕔𝕒𝕟 𝕤𝕔𝕠𝕥 ✨ (@PsychoTSB) reported

    @FOXsCreator @ATT I had this issue with @EE Bought an iPhone 12 and the driver said it was delivered after refusing to hand it over I’m yet to receive what I bought 😴😴

  • RichPayne17 Rich Payne (@RichPayne17) reported

    @EE Yeah, had engineers out etc, they just seem to want to get off to another job asap so nothing gets done. I'm not even interested in getting this fixed anymore. Just spreading your speeds and service for all to see.

  • leemadden83 Lee (@leemadden83) reported

    @tescomobile I left EE for this reason after 15 years As a customer. Been at @giffgaff for the last 5 and never looked back. Always felt cheated by a mid contract price increase so good on you. @EE would never do business with you again.

  • Monkey_Djinn Dyanhiel ✝️🏳️‍🌈🌱⚘🖌🎨🐕🇪🇺🇬🇧 (@Monkey_Djinn) reported

    @tescomobile Yes, damn you @EE

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @ee I need your help to stop peoples energy keep ringing me on different numbers I will email all the numbers to you by tomorrow the last 2 was a 0115 code 01236 which is Scotland other numbers were Scotland and PontyPridd Wales I need this Stopping, already sent to Police before

  • fridge_girl Lisa-Jayne Cook MInstR MWES 💙 (@fridge_girl) reported

    @EE How do we report a number from your network that is being used to scam people ?

  • Gareththomas171 Gareththomas17 (@Gareththomas171) reported

    @demones52947340 @EE Awww don’t cry 😭You like giving out abuse but can’t take it back. You seem very angry, have you ever considered addressing this? Over 300+ tweets, repeating the same phrases over and over again. Seek help.

  • t_bone_johnson T_Bone_Johnson (@t_bone_johnson) reported

    @EE I hear "You have no access to this number. For more information call our customer service number. Number 1200."

  • HarryGrimes5 Grimesy (@HarryGrimes5) reported

    @EE you’re the worst, why do you claim to be the best? You’re lying, stop lying.

  • Karenbayfield Karen Bayfield (@Karenbayfield) reported

    Yay moving to @BT via @EE hope i get better internet speed than #TalkTalk (paid for fast fibre and get half service only to be advised I can pay for engineer or pay for new router yeah right - bye bye after over 15 years!). Should get refund for paying for service didn’t get!

  • aeroplaneblue Simon Cox (@aeroplaneblue) reported

    @EE Yes and it seemed to be a BT issue.

  • ryanricardo76 Ryan Ricardo Dunkley (@ryanricardo76) reported

    @EE need to speak to someone at customer services 🤬🤬🤬

  • heatingsheff DC Heating (@heatingsheff) reported

    @EE I appreciate that phil, but to charge £7 a month to a customer who has been with you since it was 'orange' is an absolute travesty. Especially with me spending over £250 a month through you

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