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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 93
Mitcham, England 1
London, England 219
Heckmondwike, England 2
Hemel Hempstead, England 2
Dunfermline, Scotland 5
City of London, England 20
Aberdeen, Scotland 3
Stroud, England 1
Devizes, England 1
Gillingham, England 5
Blackburn, England 22
Batley, England 12
Royal Tunbridge Wells, England 3
East Molesey, England 1
Manchester, England 56
Newton Aycliffe, England 14
Wakefield, England 5
Newport, England 1
Bristol, England 11
Leigh, England 1
Gillingham, England 1
Stoke-on-Trent, England 3
Leeds, England 11
Pocklington, England 1
Harringay, England 6
Coventry, England 4
Bournemouth, England 6
Wolverhampton, England 7
Croydon, England 30
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Dr_Mike
    @thedrmike.bsky.social (@The_Dr_Mike) reported

    hey @ee why is your website so ****? no I don't want to "use the app" sitting with laptop - bigger screen, can have tabs with other providers open - compare prices etc for a phone, & broadband provider your website is amateur at best - pages don't load or redirect on clicking

  • hewho_steven
    people will defeat evil politicians🪽✝️god wins (@hewho_steven) reported

    @EE can go bankrupt and **** off.

  • CharlesSalt3
    Charles Salt (@CharlesSalt3) reported

    @EE can’t watch France v Spain on the internet, cos as usual I have no internet, EE was good before BT got involved, it has been rubbish now for ages, fed up talking to Plymouth. I pay a lot of money to get no service

  • ClarkRenney
    Clark Renney (@ClarkRenney) reported

    What is wrong with the @EE app? My bills and payments refuses to open. I have even uninstalled and reinstalled the app. Is there a problem with the system?...

  • Ragingtaxpayer
    Scooby Miller (@Ragingtaxpayer) reported

    @EE @BT You people are a shambles, trying to get technical help with that useless EE superhub 7 being incompatible with my smart home devices and every single person I've spoken to has tried to sell me mobile and TV contacts, focus on the issue I'm calling about.

  • AHende1006
    ANDREW HENDERSON (@AHende1006) reported

    @bt_uk 2 hours and 15 minutes to get my replacement Hub up and running on the phone to you. Crap customer experience @EE .

  • deep_r01
    deepR777 (@deep_r01) reported

    @EE Send be BT router please, your 4g crap box don't work 🥺

  • Gazza_Noble
    Gazza Noble (@Gazza_Noble) reported

    Is @EE internet down

  • fathersaph
    angel (@fathersaph) reported

    @EE one of your employees added insurance to my phone plan after i refused and now your company is refusing to help me. look into this employee and see how many people call to cancel insurance.

  • fathersaph
    angel (@fathersaph) reported

    @EE i’ve called already, had to sign a single document for a new phone on the in store ipad as the link was not working on my phone - your employee has taken it upon themselves to sign my print name to a document for insurance that i didn’t ask for. i am contacting the ombudsman.

  • jamie_2127
    Jamie T (@jamie_2127) reported

    @ClarkRenney @EE The problem is @EE. Over inflated prices for **** coverage and abysmal service.

  • Cool__kid2342
    Cool Kid2342 (@Cool__kid2342) reported

    @EE I'm not gonna give names or details cause i know they have a job to do, however your door to door sales people need in the spiel to say i'm not interested, as someone who doesnt mind a chat to these people, i feel bad for just closing the door on them.

  • benjaminblibby
    benjaminblibby (@benjaminblibby) reported

    EE suck. They need to apologise for their totally ****** service. @EE

  • RedSteppaJ
    MAN LIKE RED J (@RedSteppaJ) reported

    @EE your billing system is a bit broken?? Logged in to an "overdue " alert.. of MINUS 3 pounds, as in im in credit, yet big red note on my account. Paid 3quid, now 6 quid in credit. No biggie, but js letting u know

  • tomavfc24
    Tom (@tomavfc24) reported

    @EE have clearly got problems at the moment! I’ve had no signal/data for the past hour or so

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