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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Croydon, England 31
Southwark, England 15
Glasgow, Scotland 74
Bangor, Wales 1
Faversham, England 1
Manchester, England 32
Bathgate, Scotland 3
London, England 136
Birmingham, England 77
Porth, Wales 1
Tain, Scotland 1
Kettering, England 1
Bellshill, Scotland 1
Coventry, England 5
Stanley, England 1
Cardiff, Wales 9
Colchester, England 2
Burntwood, England 2
Chatham, England 1
Haslemere, England 1
Bristol, England 23
Paisley, Scotland 3
Hackney, England 7
Galston, Scotland 4
Wolverhampton, England 8
Cleveleys, England 1
Blackburn, England 7
St Austell, England 1
Milton Keynes, England 4
Woodford Green, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • OhmLfc1979
    Omar (@OhmLfc1979) reported

    @JoshCF_ Had the exact same **** with @EE broadband. 18 month contract came to an end, increased the initial price and new customers are £20 cheaper for the exact same deal. Retention is a joke to these bums.

  • HayhurstDarren
    Darren Hayhurst (@HayhurstDarren) reported

    @EE No my contract is up Dec 27. Just trying to sort the issue out without having to buy a 3rd party router. I need to be able to prioritise online gaming but that cant be done on a smart hub 2. To get a 3rd party router and set up is a challenge.

  • shaundadams
    Shaun Adams (@shaundadams) reported

    @EE No the link doesn’t help me at all. Just tells me I can get part fibre. This isn’t helping at all.

  • DAWS_ON_
    ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @EE Honestly guys wtf? I can't login to anything because I can't receive texts to authenticate.

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @Ubiquiti do your 5g devices support all networks? I’m on @EE your uk site lists T-Mobile but you don’t get that network in the uk.

  • leeharris85
    lee harris (@leeharris85) reported

    @EE how do you make a complaint about customer service?

  • doomlooped
    Dan B (@doomlooped) reported

    @1pMobile @EE Hi. I've had zero network or mobile coverage over the past 3 days indoors. Previously had low 5G coverage for voice and calls.. Please can you investigate? BS20 0.

  • earlyyearsHP
    Dr Helen Perkins (@earlyyearsHP) reported

    @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

  • shaundadams
    Shaun Adams (@shaundadams) reported

    @ee Hi, I have problem in establishing with some degree of accuracy when my property is due to be able to access Full Fibre. Having been told last year it would be the end of 2026, now I am told there is no identifiable plan. Not acceptable. Help, please.

  • DAWS_ON_
    ᴰᵃʷˢ ♕ (@DAWS_ON_) reported

    @ally_watp @EE A dog **** company now, I can't wait for my contract to run out

  • IyengarPallavi
    IndianAlways (@IyengarPallavi) reported

    @EE Really, when ur tech team is not interested to take call, how would it resolve my issue

  • FootballMill
    Football Mill (@FootballMill) reported

    @EE How do I report a case of fraud with you? #ee Basically there is this company that are charging me a fortune each month but are not providing the services I signed up for. For example viewing my bill or trying to use this companies website or app is impossible. I feel like I have had my pants pulled down and my *** spanked by this company. The company is you, you bunch of *****.

  • Jamshaidhameed2
    Jamshaid Hameed (@Jamshaidhameed2) reported

    @EE is there an ongoing signal problem? I've got 'emergency calls only' showing on my phone. I have restarted my phone and toggled airplane mode on and off.

  • shmug83
    Shmug🤫 (@shmug83) reported

    Switchin wifi provider. This other company gotta lot to answer to really, even if they still working on it. No internet for 3 weeks as a paying customer is bangers. Jus glad there was thee @EE ppl there today. 50£ gift card. To shhhpend any where. Unlimited data sim. 20£ off for a whiile.

  • Restore_NE
    Restore_NE (@Restore_NE) reported

    @EE no signal from Ilford road to South Gosforth on the Metro system Any reason why ?

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