EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 219
Birmingham, England 120
Manchester, England 95
Glasgow, Scotland 75
Hackney, England 44
Bristol, England 41
Croydon, England 40
Hammersmith, England 31
Southwark, England 30
Newport, Wales 28
Reading, England 27
City of London, England 27
Cardiff, Wales 24
Blackburn, England 21
Batley, England 20
City of Westminster, England 20
Liverpool, England 15
Edinburgh, Scotland 15
Halifax, England 15
Wembley, England 14
Leeds, England 14
Portsmouth, England 13
Bradford, England 13
Newham, England 12
Romford, England 11
Wandsworth, England 11
Paddington, England 11
Shrewsbury, England 11
Hounslow, England 10
Minehead, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Helmethead___ Helmethead (@Helmethead___) reported

    Remembering the long wired connection on my Packard Bell Pentium II heavy lump in the 90’s and I’m sure the internet speed was better than the @EE 4G wireless router of today. Consistently and constant atrocious speeds, all for a bargain £55 a month. Never, EVER again. Pitiful.

  • sundaegirl Ruth Lang (@sundaegirl) reported

    And yes now is the PERFECT time for my @EE broadband to go down, meaning I can’t send what I HAVE done this weekend to my publisher.

  • Helmethead___ Helmethead (@Helmethead___) reported

    Absolutely pitiful speeds from @EE and their 4G wireless internet. Consistently and forever providing a service akin to an ancient plug in wired connection. Yours for £55 per month with a huge cancellation fee, even though the service doesn’t work. Never, ever again. #dogshit

  • Helmethead___ Helmethead (@Helmethead___) reported

    Remembering the long wired connection on my Packard Bell Pentium II heavy lump in the 90’s and I’m sure the internet speed was better than the @EE 4G wireless router of today. Consistent and constant atrocious speeds, all for a bargain £55 a month. Never, EVER again. Pitiful.

  • dumbBEEs bee 💛 (@dumbBEEs) reported

    @Jvnnypie @EE its actually so bad, getting better connection on paris than london and im not even 2 hours out xd

  • lulli_head Lulli head (@lulli_head) reported

    @EE omg staff are so rude lady kept cutting me off while I was talking then shouting at me getting bad attitude with me I just told her I don’t want to speak to her no more so now I can’t get my resolution really don’t want to be with this company anymore

  • Jameseb1987 James Beamish (@Jameseb1987) reported

    @EE I’ve arrived in New York and my phone has no signal and I can’t use roaming. Please contact me ASAP I have DM’d you!!

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    @EE No because I am not prepared to be fobbed off by someone else on social media like a previous person on social media said they couldn’t help.

  • CammockSalers Niall Blair (@CammockSalers) reported

    @calf_man @VodafoneUK @EE In the Glens though, I can see 4 different masts but none seem able to provide service...we were assured that the new emergency service system would cover us.

  • stewie_21 Stewart McG (@stewie_21) reported

    @EE Fix ******* live chat !!!!!

  • CathP_Teach Cath Pickup (@CathP_Teach) reported

    @EE had no signal for two days in Lancaster. When will the issue be resolved.

  • swailesfrmwales save the bees (@swailesfrmwales) reported

    @O2 your customer service is awful. Your inshore staff are lovely but useless. I was on hold for 45 mins only to be cut off. Your phone is shoddy and broken less than and year. @VodafoneUK @EE give me 5 more months of this **** show and I'll be in touch

  • ZooLibrariANN ZooLibrariAnn (@ZooLibrariANN) reported

    @tyrrelleden1 @EE Also getting a BLOCKED message and cannot access you site. Seems the problem is not resolved yet.

  • stuartcudlip jcmediahouse (@stuartcudlip) reported

    @EE Hi I finished my account with EE the end of the last year ear but my daughter has broken her iPad pro so I went on my account to get a new one but it keeps on showing errors

  • calf_man Calf Man (@calf_man) reported

    @CammockSalers @VodafoneUK @EE Not sure, never been with EE, but at times, it is pretty poor

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