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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Horley, England 1
Manchester, England 51
Blackburn, England 19
Hammersmith, England 24
Edinburgh, Scotland 15
South Benfleet, England 2
London, England 198
Walsall, England 4
Glasgow, Scotland 91
Airdrie, Scotland 9
Croydon, England 32
Stockport, England 1
Faversham, England 1
Falkirk, Scotland 12
Harrow, England 4
City of London, England 20
Southwark, England 18
Bedford, England 11
Halifax, England 11
Crowthorne, England 1
Ashford, England 2
City of Westminster, England 11
Maidenhead, England 2
Stanmore, England 1
East Devon District, England 1
Wembley, England 4
Holmfirth, England 1
Kilbirnie, Scotland 1
Peterborough, England 6
Cheltenham, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Grahammcgreavy
    Graham Mcgreavy (@Grahammcgreavy) reported

    When will @EE do something regarding the amount of scam/ spam calls I receive via their service on our mobiles ? I dont pay for this 🤬🤬

  • C2_ANDY74
    AndyLFC 🇬🇧 (@C2_ANDY74) reported

    @StuLittle1972 @EE Iv got the same text. But iv said that UK is behind countries like US,Canada, Europe and Asia when it’s come to mobile signal. Think the Government need to start looking at this so @andyburnham please do something

  • GarethSalisbur1
    human (@GarethSalisbur1) reported

    @DerekAllan61 @EE Robbing ***** . She put phone down and not heard anything back about the phone bill . So I’m just leaving £15 in bank and if they take more out then I’ll take it further

  • shaunwbull
    shaun bull (@shaunwbull) reported

    @EE hi. I bought a TV from your online shop last Thursday which had a delivery of between 1-3 working days. I still do not have a tracking number or a delivery date and I am going away. I have called your office but nobody can help. How can this be tracked

  • KatieBrownriggg
    Kate (@KatieBrownriggg) reported

    @EE hi, why is it when customers use an offer from a third party website to get their broadband with you - you then cancel it? Apparently you’re cancelling 2 out of 3 people who do this so it feels like i’ll be wasting my time if I sign up?

  • lesetoilesx
    Rebecca (@lesetoilesx) reported

    @EE are you having login issues? I’m not receiving the code to verify and login despite asking for it to be resent so many times it’s now locked me from trying lol

  • GNEAlex22
    Alex Davies (@GNEAlex22) reported

    @EE Sick of wasting my breath with you guys, my app hasn’t worked for 18 months now and signal is very poor around Gateshead riverside. Don’t even know what I’m paying for anymore

  • RonkaGuy
    Paul 🖖 (@RonkaGuy) reported

    @EE Thanks ive tried your L1 and L2 techs. Is there any L3 group or a team that specializes in roaming issues? Do I have to go back via L1 to get to them or is there a direct contact?

  • lsl_scott
    Lisa :) (@lsl_scott) reported

    @EE so angry with EE metrocentre. Given a price from Z fold 8 this afternoon but didn’t have my I.D with me. Called the store to double check the cost who said it’ll be that cost because of a new customer discount. Travelled 40 mins each way to be told, rudely, it’s not correct.

  • MarkyTalk
    Mark Randall (@MarkyTalk) reported

    @C1981L @EE My signal is appalling at home.

  • chris2905621
    Chris (@chris2905621) reported

    @EE How can people vote you the top of mobile rating 25 years running, I'd vote you bottom!! You do not reply to messages, disgusting service!!

  • rsanchezpizani
    Rodrigo Sanchez (@rsanchezpizani) reported

    @EE can you please get your service right. Is unstable. getting tech support is near impossible. Everything is routed to the useless bot. And even something as simple as getting someone to fix the cable that you installed that has become undone is impossible. Terrible service

  • Gazza_Noble
    Gazza Noble (@Gazza_Noble) reported

    @EE why would your agents book open reach a totally different job to what I needed done then open reach turn up randomly without telling me their are coming then cancel Job so now I have to go through whole process again,and you say are no1 in the UK ????

  • mightymarkuk
    Mark Bell (@mightymarkuk) reported

    @EE just had a representative of EE at my door saying they are "fixing peoples problem with slow Internet". He then asked my my ISP. This is a unhanded way of trying to get people to switch if they didn't know any better. @CTSI_UK

  • john_ford_uk
    John Ford (@john_ford_uk) reported

    @EE Support required. Business support is closed. I can’t log into my account for over a year since you upgraded my account to business (known issue). Last 2 days we have partial internet on all 4g/5g devices. Streaming tv, WhatsApp intermittent on all devices. Need help ASAP please.

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