EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 200
Birmingham, England 111
Manchester, England 87
Glasgow, Scotland 60
Hackney, England 33
Bristol, England 33
Southwark, England 30
Croydon, England 30
Cardiff, Wales 26
Newport, Wales 26
Reading, England 25
City of Westminster, England 24
City of London, England 24
Blackburn, England 23
Minehead, England 21
Hammersmith, England 21
Batley, England 17
Newham, England 14
Bradford, England 14
Leeds, England 14
Liverpool, England 12
Halifax, England 12
Edinburgh, Scotland 12
Luton, England 12
Wembley, England 12
Portsmouth, England 12
Crawley, England 11
Romford, England 11
Wandsworth, England 11
Camden Town, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • lynseyemily Lynsey (@lynseyemily) reported

    @EE Hiya, I get minimal signal whilst at work in Isleworth, around 40 hours a week I’ve been unable to use the data I’m paying for. (My personal phone I also use for work purposes). Had been going on for around 6 weeks

  • Lilly_Ducati796 Lisett (@Lilly_Ducati796) reported

    @EE am stranded in Spain with no signal nor network to even call you. All add ons are activated for roaming also on my phone. I reset it a 100times! I can't call out to EE for help!!! Please contact me as I can't reach anyone and family is worried.

  • Shazzy080585 Shaz !!!!! (@Shazzy080585) reported

    @EE need help ASAP

  • SICKLTD Adrian (@SICKLTD) reported

    @EE EE you don't help anybody but yourself my delivery never arrived it was sent back to @EE

  • benjohn1983 BJT (@benjohn1983) reported

    @EE Hi, I upgraded my phone and got a deal where I got a laptop with my upgrade. I have received my phone but there is no indication of how to claim or when I might receive the laptop. Can you help?

  • chrisalana67 chris atherley (@chrisalana67) reported

    @EE Your network is rubbish. I can't wait to leave

  • KingHarold1 King Harold (@KingHarold1) reported

    @EE BT are aware of the problem.

  • michael_rudloff Michael Rudloff (@michael_rudloff) reported

    @EE @RobBradbrook The fact that no one could have predicted a CPI of over 5% doesn’t mean you couldn’t work on customer retention. Common sense should kick in that some raises are just bonkers and clearly made ‘because you can’. My plan INCREASES by an amount that other providers charge per year.

  • Andy_H84 Andy Highton (@Andy_H84) reported

    @EE what a load of crap you are!

  • sarahharrison86 Sarah Harrison (@sarahharrison86) reported

    @EE ordered BT sports yesterday and it's still not working. It's been over 24 hours and I'm on holiday 😑 it's just told me there's a problem with my password so I've changed it and it's still not activated 🙄

  • percyj88 May (@percyj88) reported

    @EE New customer.

  • lozmasterton65 Lorraine Masterton (@lozmasterton65) reported

    @EE as usual internet is constantly dropping out! why am I paying you money every month for this service??

  • Oldayoda Les Hutchinson (@Oldayoda) reported

    @EE Hi - our broadband is waiting for an engineer - so I am having to use my 4G for a lot of work messages and to Zoom call to friends family and stream church service today. Is there any way of letting me have more 4G allowance while to EE broadband is down?

  • rebecca_sohail Rebecca Sohail (@rebecca_sohail) reported

    @EE #irregularadministration I will not allow EE to treat me this way. Sort out your poor technology. I'm done playing your games #nomorebeaurocrocy

  • DanielM29708671 Dan Meredith (@DanielM29708671) reported

    @EE have a new plan which I thought had free Apple music, on my account it says data has soc??? Not working on the app

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