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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 98
Reading, England 12
London, England 223
Wolverhampton, England 9
Grange-over-Sands, England 1
Croydon, England 31
Andover, England 1
Airdrie, Scotland 7
Gravesend, England 2
Birmingham, England 44
Wallsend, England 1
Henlow, England 3
Luton, England 14
Stevenage, England 3
Woodford Green, England 3
Blackburn, England 22
Cardiff, Wales 13
Droitwich, England 1
Hayes, England 1
Manchester, England 53
Falkirk, Scotland 6
Southwark, England 21
Hebburn, England 1
Eydon, England 2
City of London, England 19
Rochester, England 3
Milton Keynes, England 7
Walthamstow, England 3
Glossop, England 1
Oxford, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • samebothsides
    clearaswater (@samebothsides) reported

    @EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money

  • VHeselton
    Vicki Heselton (@VHeselton) reported

    @EE Thankyou but every time I try 150 it gets disconnected or states I’m not a customer which I am.

  • LinzieM79
    Lin (@LinzieM79) reported

    @EE I’m trying to get through to your “thinking of leaving” because I’m having trouble with internet in every other room except the room the hub is in but I keep getting disconnected

  • ash2082
    ash mottram (@ash2082) reported

    @EE fellow employee here. Having real issues trying to buy a roaming pass in Greece. Have used the link you sent on sms when I arrived but it keeps denying connection. Have tried the app but it there's no link to buy on there either. Help pls!

  • eastcoaststoat
    Ian Gray (@eastcoaststoat) reported

    @colingale @EE Same here , Broadband and phones cheap due to being loyal customer

  • chelshakespeare
    Chelsey (@chelshakespeare) reported

    @EE I just want to speak to a human - what’s with this new interactive service?! Just let me speak to someone 🫠

  • demonbalor2022
    The Demon (@demonbalor2022) reported

    @EE no one in my home has an ee phone signal try and check and get this: We can't check our mobile network right now Updated on 8 Jul 2026 at 2:11 PM There’s a problem getting the information we need. Try again later. Tried logging back in again but I need the code from a text

  • WolfInBrum_1877
    Wolf From B(R)um ◣ ◢ 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@WolfInBrum_1877) reported

    @Rains_XI @England @EE Typical AI Bot posting unrelated **** below an England post about a Player who's nothing to do with England and has already rejected that move either way

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @EE you say this. Get even more from your new phone with 5G+ on the UK's best network, and stay ahead when it matters most. But the phone doesn’t say you’re ever on 5G+ it’s in my area but phone only shows as 5G so am I getting the + or not?

  • charles_uk
    Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported

    Just had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.

  • RawlinJulia
    Jules Rollo (@RawlinJulia) reported

    @dbcxptures @EE I hardly really never have a reception, I mainly rely on wifi. Was on M25 at weekend not reception there either, neither near Norfolk

  • iandavies10
    Ian (@iandavies10) reported

    @O2UK did I get a good deal because I can't get reception pretty much anywhere? Switched from @EE and frankly devistated. Had no idea EE were that far ahead of you in terms of network coverage.... (Took ages posting this because of the rubbish network ..)

  • tallwales
    Dave Boucher (@tallwales) reported

    @EE That didn't help at all Yesterday I lost broadband for over 30 minutes and couldn't access your site to see what was going on because your mobile signal is terrible in my village

  • Zander_Lavall
    Zander Lavall (@Zander_Lavall) reported

    @EE how long till you fix the broadband issues in my area? Been down a day already and not due to be back up for another 2 days… this isn’t acceptable

  • brenftariana
    BREN IS NOT SEEING ARIANA (@brenftariana) reported

    @ee SEVEN HOURS WITH ****** INTERNET fix your ****

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