EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 216
Birmingham, England 109
Glasgow, Scotland 102
Manchester, England 70
Hackney, England 53
Bristol, England 38
Kingston upon Hull, England 35
Hammersmith, England 34
Croydon, England 32
Reading, England 27
Southwark, England 26
Newport, Wales 25
Batley, England 24
Cardiff, Wales 23
City of London, England 21
Halifax, England 16
Barnet, England 14
Wolverhampton, England 13
Bradford, England 13
Wembley, England 13
Bedford, England 13
Blackburn, England 12
Crawley, England 12
Luton, England 12
Edinburgh, Scotland 11
Peterborough, England 11
Liverpool, England 11
Portsmouth, England 10
Walsall, England 9
Harringay, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Cleversaz Cleversaz 🟥🏉🃏 (@Cleversaz) reported

    @Treegrrrl @cntraveller @EE First time we went to our Cornish haven was August bank holiday '03 and we got a spot in the campsite easily. Now the locals have cars parked up verges, buses that can't get down the country lanes for cars, tons of rubbish left on the beach. All cos of articles like this.

  • HannahPeacock18 Hannah peacock (@HannahPeacock18) reported

    @EE having nothing but problems with my 4gee WiFi router this week! 😭

  • LollKidd Lorraine Kidd (@LollKidd) reported

    @EE how busy are you today🙈 phone line just rings out, need help with my mobile please

  • Gr3mlin_1 Gremlin (@Gr3mlin_1) reported

    @kerashbandicoot @EE Same in West midlands. Have tried restarting the box but still getting it 😡 £30 a month for this crap, can't wait to leave them in April.

  • NeilDrake NeilDrake (@NeilDrake) reported

    Thank you to Reece/Rhys and Wayne at @EE Market Street Manchester for their customer service in getting me up and running with my new iPhone.

  • tracyjones129 ✌🏼 (@tracyjones129) reported

    @EE hi I’m on a sim only and for the last few days my data keeps not working is there an issue with the network ?

  • WestW00D1 Samuel (@WestW00D1) reported

    @EE I need help, got charged £2.40 extra for a smart benefit that should have been included in my smart plan already. Not a happy bunny!

  • AsiaTeaa 🌙🦋✨🔮 (@AsiaTeaa) reported

    I can’t believe @EE just decided to deactivate my phone number. No warning. The worst customer service I have ever endured all because I’ve asked for my phone number back, for which I pay for every month.

  • 1PaulJ_ Paul J ✌️ (@1PaulJ_) reported

    @EE Still need help with this, is it as simple as logging into the app and moving it over?

  • billdew9 bill dew (@billdew9) reported

    @EE 5G down? I’m only getting 4G and download speeds are currently 0.15mbs

  • H95342533Holmes Robert Holmes (@H95342533Holmes) reported from Tamworth District, England

    @EE Rubbish network EE giffgaff is the best 💯💯💯💯

  • Trevster1972 Trevor Colbert (@Trevster1972) reported

    @wizard_season No because the @EE network can't handle the traffic at half time at a football stadium.

  • LucyHDay Lucy Day (@LucyHDay) reported

    @EE please up your game! Another month of ongoing poor signal (one bar) in LN4 !!! Another refund due I think. What’s the story?

  • dsolomon93 D Solo (@dsolomon93) reported

    @EE awful customer experience. Lack of communication with 3rd parties, long wait times and regularly being given poor advice or information. Despite having spent hours trying to sort out my issues - they haven't been resolved one bit! Sort it out

  • keshy1972 Mukesh Patel (@keshy1972) reported

    @EE The worst website ever absolutely **** ee and trying to get through to even worst

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