EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 195
Birmingham, England 174
Minehead, England 108
Glasgow, Scotland 87
Manchester, England 79
Hackney, England 38
Croydon, England 34
Bristol, England 33
Newport, Wales 29
City of London, England 27
Southwark, England 25
Reading, England 25
Cardiff, Wales 24
Liverpool, England 22
Halifax, England 17
Barnet, England 17
Bedford, England 16
Luton, England 16
Wolverhampton, England 15
Plymouth, England 14
West Bromwich, England 14
Nottingham, England 13
Wandsworth, England 12
Dunfermline, Scotland 12
Batley, England 12
City of Westminster, England 11
Sheffield, England 11
Edinburgh, Scotland 11
Dudley, England 11
Ilford, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stealthii Daniel Porter Wilgar (@stealthii) reported

    I never knew transferring a cell number between networks could be this difficult. My number since 2009 is disconnected, and both @ThreeUK and @EE are adamant they don't own the number, and to contact the other provider. How do I resolve this? Anyone else had this issue?

  • WPGB_Lboro Workers Party of Loughborough (@WPGB_Lboro) reported

    @EE You can't even get any service at Bradgate Park, Leicestershire.

  • Emilyloustanton Emily Stanton 💙 (@Emilyloustanton) reported

    @EE shocking service! Was told my deposit was sent via cheque weeks ago. Still not received. Coverage appalling. Live chat not working. How can I end my contract early??

  • framensah1 TV Casting (@framensah1) reported

    @RoyalMail @MartinSLewis @EE Why does terrible customer service seem to be endemic these days!!! Royal Mail lose a phone that I was sending back to EE and I have to pay £400 for it. How does this make sense....

  • Amplefridge Alex (@Amplefridge) reported

    @EE problems with coverage

  • Cesc_Pistol InWengerWeRust (@Cesc_Pistol) reported

    Excellent service from @EE over the last week or so. Not only did they sort the appletv issue, also saved me some money on me monthly bill.

  • suzoreilly87 Suzanne O’Reilly (@suzoreilly87) reported

    @EE I have no signal in the Wishaw area in north lanarkshire. Are there problems in this area??

  • s8029b sm1 (@s8029b) reported

    @EE I can guarantee this is false. I used to be with EE and it was terrible switched to 3 and it was better for the price

  • david_colesby David Colesby (@david_colesby) reported

    @EE So in order to cancel an expired contract on a device that’s never worked, I have to spend hours on hold? Why exactly are wait times higher at the moment? Hello @VodafoneUK - do you want a new customer? 4 personal lines and a business contract on offer if so…

  • Amplefridge Alex (@Amplefridge) reported

    @EE are you aware of system outage in Devon right now?

  • Amplefridge Alex (@Amplefridge) reported

    @EE customers are experiencing problems across the UK #eedown

  • nigelmarshall2 Nigel Marshall (@nigelmarshall2) reported

    @EE why is 4G and any other G come to that so so poor in EX23 Bude Cornwell these days ….. unusable!

  • kotecha_sneha Sneha Kotecha (@kotecha_sneha) reported

    @EE When I then asked if I could speak to a manager who can try explain to me why there is a difference, I was told no and I wouldn't receive any call back. How can it be that noone is able to give me a call back to try help me understand this? Felt like noone cared. Who can help?2/2

  • WPGB_Lboro Workers Party of Loughborough (@WPGB_Lboro) reported

    @EE You can't even get any service at Bradgate Park, Leicestershire.

  • Jonatha79605659 Jonathan (@Jonatha79605659) reported

    @EE Hello. I added on my unlimited data from the add on as I get 10GB on mobile data. I got charged another £20 as well as my £25 monthly line rental. My question to you is How do I cancel the unlimited data add on

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