EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 193 |
| Birmingham, England | 102 |
| Manchester, England | 90 |
| Glasgow, Scotland | 87 |
| Bristol, England | 41 |
| Hackney, England | 40 |
| Croydon, England | 34 |
| Southwark, England | 33 |
| Kingston upon Hull, England | 33 |
| Newport, Wales | 26 |
| Cardiff, Wales | 25 |
| City of London, England | 25 |
| Hammersmith, England | 25 |
| Batley, England | 23 |
| Reading, England | 21 |
| Blackburn, England | 17 |
| City of Westminster, England | 16 |
| Halifax, England | 15 |
| Edinburgh, Scotland | 14 |
| Liverpool, England | 13 |
| Wembley, England | 12 |
| Leeds, England | 12 |
| Bradford, England | 12 |
| Paddington, England | 12 |
| Crawley, England | 11 |
| Luton, England | 10 |
| Portsmouth, England | 10 |
| Walsall, England | 10 |
| Wandsworth, England | 10 |
| Camden Town, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Thorne
(@thornymedia) reported
@EE Not really. I have, but rarely/never use it. (Disconnected now.) Suddenly reminded I have one option left. Will try that now..
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Jack Golding
(@_WackoJacko) reported
@EE The router started working this morning however the speed is still questionable. When me and my partner are connected via Wi-Fi on our phones the signal cuts out so we have to start using our data. I pay for fibre and it’s honestly not worth it
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Dave White
(@Knocker1981x) reported
@EE *************** with there increase in prices. Oh well cancel D/D time.
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Steven Brown
(@sbrownphoto) reported
Using my company phone also but on @EE which is a pixel 4a and not 5g compatible gave 270mb Down and 35mb UP ….. #capped ???
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me~nu® - It's about the food, not just the order
(@nuunlimited) reported
@EE Your website doesn't work. Your network is beyond crap. You charge through the nose, but you claim to be a brilliant network. Either be a brilliant network or come clean and market yourself as 'EE - **** but expensive'
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Jules
(@myfamilyhomeb) reported
@EE ordered phone 4/2, still not here, you’ve ‘tried’ t9 deliver twice, have wrong address apparently (your mistake) and refuse to redeliver today even though DPD say they can - appalling customer service, do I need to cancel my contract?
-
Dave
(@ChorizoBlazer87) reported
@EE Hi Pete, Not a problem. I was receiving it after it asked me to input a pin I got via text. Now I’m getting an error message at active stage.
-
ShadowRego
(@ShadowRego) reported
@EE @veggiekrays Dont change ur number you dont need to the telephone prefence service (TPS) works ive had none since join that a few years back
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doubtful
(@amIhavingitall) reported
@EE your phone lines - all of them are down. There’s no online chat available. I need urgent help
-
@Ztx - not just a number
(@Ztx294) reported
@EE Please don't. Of course the train has WiFi but it's a telecom gateway using 4g. You have hit the nail on the head, your architecture doesn't work for train based people. Please fix. It's not so bad, Europe has fixed it.
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Reiss Hinds
(@Reiss_Hinds92) reported
@EE is the network having problems?
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Aaron Linstead
(@AaronLinstead) reported
@EE Hello, I see that the TW7 area is down yet again. Will this be fixed today? Thanks.
-
❥ perfectlyclaudia
(@claudiamontano) reported
Oh hey @EE …where did the phone signal go?
-
Jack Golding
(@_WackoJacko) reported
@EE I have a router which has two lights on it that have to be aqua to signal it’s working properly if that helps.
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Lyndsay Anderson
(@Mystybeaver) reported
@EE I like your tag line but I’m barely getting 3G at the moment and having to rely on Wificalling as your network is so unreliable. Not a happy customer