EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 220 |
| Birmingham, England | 160 |
| Minehead, England | 108 |
| Manchester, England | 90 |
| Glasgow, Scotland | 72 |
| Hackney, England | 41 |
| Bristol, England | 36 |
| Croydon, England | 33 |
| Newport, Wales | 30 |
| Reading, England | 28 |
| City of London, England | 27 |
| Southwark, England | 27 |
| Cardiff, Wales | 25 |
| Liverpool, England | 18 |
| Plymouth, England | 16 |
| Batley, England | 16 |
| Bedford, England | 15 |
| Leeds, England | 14 |
| Luton, England | 14 |
| Hammersmith, England | 14 |
| Blackburn, England | 14 |
| Bradford, England | 13 |
| Wandsworth, England | 13 |
| Wembley, England | 13 |
| Sheffield, England | 13 |
| Romford, England | 13 |
| Nottingham, England | 12 |
| Portsmouth, England | 12 |
| City of Westminster, England | 12 |
| Dunfermline, Scotland | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jord
(@jord_mca) reported
@EE Hi. I have had no Broadband or TV for 4 days. You have said it’s an issue with my power cable, received my new one and still not working. I am paying for something I can’t use. Can someone please contact me to fix this and provide compensation. This is unacceptable now.
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GrumpyDesigner
(@MrCressa) reported
Has anyone else experienced how poor @EE's customer service and app has become?? They must be one of the worst!!!!!!!
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Adam Worthington
(@AdamWorthingto2) reported
Just switched from @SkyUK #skymobile to @EE the difference is unbelievable, it’s like my phone has been taken out of a tin box. No wonder I had always had so much piggy bank data, never had a signal to use it. Should have full refund for the last 2 years
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Emma-Leanne 💓’s Rapha
(@Raphas_Angel_) reported
I want faster internet speeds and @4thUtilityUK just doesn’t make that cut anymore, they’re too slow! @EE doesn’t recognise them so I can’t switch to EE 😩
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Gareth McKeown
(@GizzyMcKeown) reported
@EE hi I have just started working near Bridgwater and the EE signal is terrible around there. Is this normal?
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𝐀𝐦𝐲 𝐍𝐞𝐰𝐦𝐚𝐧 🎗
(@newman_afc) reported
@EE no service in Brighton yet online says it’s fine. I’ve not been able to make any work calls all day! When is it being fixed?!
-
Rae
(@rachelazuka) reported
EE broadband has been down for four whole days. It's not making sense again. @EE this is ridiculous!!
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ManFred87
(@ManFredd87) reported
@BAFTA @EE Not a bad set, though I’d argue Aramayo and Madekwe both broke out years ago
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Maisie
(@maiselizabeth_) reported
@EE I had an order cancelled from yourselves for a phone, when can I expect a refund as it’s been a week now? I’ve tried calling but it takes ages with automated service and then I end up hanging up as I have a baby! Not very happy to be out of pocket
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Tim Boxall ♿🇪🇺 Et Daemonium In Rotae
(@timboxall) reported
@EE , is there a problem with broadband in the BN11 1HU area. Mines been dropping out continually, TV freezing due to poor connection, can't make phone calls either as my phone runs through the WiFi as no mobile signal in the flat. So can't call you. Tried restarting, no joy.
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🤍James & Winston🤍®️
(@JimRfc55) reported
@ted_splitter @EE Cant be a co-incidence Messaged last week how bad the signal in Glasgow is..🙈🙈🙈 Heard soooo many people complain about the signal now..
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Eliz
(@elizresw) reported
@EE your website is embarrassingly bad
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C B placeholder pending better days
(@cbavington) reported
@EE You need to fix your call system too. The "guide" put me on hold (it seems my issue is quite unusual) and then, when your text arrived asking me to rate EE, it simultaneously cut the call off.
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John Nevill
(@cortina) reported
Hi @EE My security software is saying port 7547 is open and vulnerable to attack. Looking online it appears port 7547 is usually used by the ISP (in my case EE). Can you advise how I fix this vunerability? Thanks.
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💟MUFC.👹. 💟tattoos💟 FILMS💟
(@nigeone7524) reported
@EE Hi I'm just enquiring is to why my 5G and 4G is so bad you get nothing, It used to bed really good but this past 14 months it's pointless, so I'm paying for a service I dont get. Any help would be appreciated.