EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 371 |
Manchester, England | 154 |
Glasgow, Scotland | 117 |
Bristol, England | 84 |
Cardiff, Wales | 61 |
Birmingham, England | 59 |
Tower Hamlets, England | 51 |
Southwark, England | 47 |
Croydon, England | 42 |
Hackney, England | 36 |
City of Westminster, England | 33 |
Leeds, England | 30 |
Islington, England | 30 |
Lewisham, England | 29 |
Norwich, England | 26 |
Reading, England | 23 |
Wembley, England | 23 |
Liverpool, England | 22 |
Sheffield, England | 21 |
Southampton, England | 21 |
Leicester, England | 21 |
Edinburgh, Scotland | 20 |
Luton, England | 20 |
Bedford, England | 18 |
Nottingham, England | 18 |
Fulham, England | 17 |
Newport, Wales | 15 |
Milton Keynes, England | 15 |
Newham, England | 15 |
Bradford, England | 14 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Solomon (@dimgimps) reported
.Hey @EE signal was down all day yesterday and is still down today in SA62... Any ideas when it might be back?
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x (@hs1308xx) reported
@ee for some reason my 4g data is so slow and laggy to where I’ve moved in London. Never had this issue when I was in Liverpool and it’s been going on for a few weeks now. Is there something wrong with ur coverage where I live?
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Rex (@Rex41430643) reported
@MarcAllera @BTGroup @EE I’ve reverted to Religion for an appointment to fit my fibre. Unreal! Even the automated text robot lets you down. “We’ll confirm in 24 hours..” 4 days later… the robot says NO. Appoiments 5-6 week lead time if u get past the robot.
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Katie Pybus (@KatiePybus) reported
@btsportfootball our coverage is terrible keeps crashing. It's basically unusable. @EE #DORMCI What's the fix?
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Simon Hardie (@hardiesimon) reported
Recently changed from @EE to @O2 and I am fed up of having bars of signal but no internet or snail pace. I have to turn on/off plane mode for it to work for 5 seconds then it’s off again. Reported but not sorted and I’m now considering switching back. Anyone else had this?
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SteveCH (@SteveCHlr110) reported
@EE Well done! You’ve lost one contract today & another in 3weeks time to Tesco (much better deal than ee) due to your Liam copping (exec office) arrogance & not doing his job! 32 years loyalty down the pan! This is not the way to run a business! Ombudsman for you!🤬🤬🤬
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Callum Henry (@Callum_Henry_) reported
@EE Hi, my name is Callum btw. Basically we have really poor wifi. I called you’s up yesterday and they sent a guy out from Openreach today. He did a speed test and said everything was fine, but the wifi itself was poor.
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Icynth Ferrao (@icynth_ferrao) reported
@virginmedia C-483648142 Thats a complaint reference given to me but I haven't heard anything on this , no closure or follow up Maybe @skytv or @EE can assist your team
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Billy Wilson (@SandDancer81) reported
@EE according to your coverage checker, I should get 'excellent' 4g coverage at home/in my local area... I'm lucky to get 1 bar (Samsung S22). If it wasnt for wifi calling at home I'd be left unable to make/receive calls. NE34 area. Is there an issue? Been like this for months.
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Kevin Bere (@tingleboy) reported
@EE coverage has been down in my area for 2 days now and I rely on the network for my internet. We have no broadband. My postcode is EX167LG. Can someone please tell me what’s happening. On your status checker it just says it may take 16hrs to sort but that was 2 days ago.
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Courtney (@courtzc91) reported
Just joined @O2 and already had 3 people hang up on me as I try to get my new rolling plan sorted! Not a great start! Thinking I might go back to @EE. All this for early tickets and a free coffee! Not worth it!
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⚒ 𝐓𝐎𝐍𝐘 𝐖𝐇𝐔 𝐅.𝐂. ⚒ #GSBOUT ⚽️ (@1ammer) reported
@EE Just as bad even though they are now the same company.. They just Don't give a ****.. Take the money every month though..
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INDY/ (@indy_0121) reported
@EE hiya I can't log into my account on the app for some reason can you help me with this ?
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Tony edward (@TonyEdward12) reported
@EE Don’t get robbed in the street of your new iPhone 14 pro after 6 days #EE have no compassion just worry about you paying your contract worst phone company around
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SteveCH (@SteveCHlr110) reported
@EE @MarcAllera Well done! Youve lost 1 contract today & another in 3weeks time to Tesco (much better deal than ee) due to your Liam copping (exec office) arrogance & not doing his job! 32 years loyalty down the pan! This is not the way to run a business! Ombudsman for you!🤬🤬🤬