EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 214 |
| Birmingham, England | 102 |
| Glasgow, Scotland | 92 |
| Manchester, England | 70 |
| Hackney, England | 50 |
| Bristol, England | 33 |
| Croydon, England | 33 |
| Kingston upon Hull, England | 33 |
| Hammersmith, England | 32 |
| Reading, England | 31 |
| Southwark, England | 28 |
| Cardiff, Wales | 25 |
| Newport, Wales | 24 |
| Batley, England | 24 |
| City of London, England | 21 |
| Halifax, England | 17 |
| Edinburgh, Scotland | 14 |
| Blackburn, England | 13 |
| Crawley, England | 13 |
| Wembley, England | 13 |
| Liverpool, England | 13 |
| Barnet, England | 13 |
| Luton, England | 12 |
| Camden Town, England | 12 |
| Portsmouth, England | 12 |
| Paddington, England | 11 |
| Leeds, England | 11 |
| Bradford, England | 11 |
| Harringay, England | 10 |
| Romford, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alan
(@alanb2506) reported
@EE That's an unbelievable **** deal if I ever seen one. iPhone 12 on Virgin, 200GB data, unlimited mins/texts £35 a month. None of this upfront shite.
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Ben Graves
(@benleegraves) reported
@EE can someone help me please. Can get through on the phone. It won’t connect. My bill is produced on the 20th. A bill has appeared out of nowhere and you’ve applied a £50 charge for an upgrade that shouldn’t be there! Every time I change something or upgrade there’s an issue!
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Chris Gibby
(@gibbythegame) reported
I won't be renewing my @VodafoneUK contract. Terrible customer service. Which network would anyone recommend? @EE?
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Niks
(@nvks_) reported
@EE please i need help urgently my phone isn’t working abroad and my data roaming is blocked i cant unblock please help
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Darren Armour
(@DarrenArmour1) reported
I hope @AppleSupport and @EE will stop passing be back and forth to each other like a joint and just fix my ******* Apple Music you useless pair of *****
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Sneaker warrior
(@SneakerGuerrier) reported
150 is not working for Androids it seems, went into a EE store. Staff in there with iphones were fine but staff with androids couldnt get through either. When will this be fixed? @EE
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Dean Rogers
(@deanobtn29) reported
@ThreeUK @EE - fancy a loyal customer who spends an average of £120 a month? My current company don't really have the right idea how to treat their customers.
-
martin hall
(@martinhall183) reported
@EE i tweeted last night at my disappointment with EE and today they fixed it and kept me as a customer thank you to all of the team at EE
-
Amberpark Xplore
(@AmberparkXplore) reported
@EE problems in Glasgow / Lanarkshire areas?
-
PaulBelfast
(@PaulieBelfast) reported
@EE Rixiculous advert, no doubt to do with 5G. The very epitome of a solution looking for a problem.
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Luke Flegg
(@lukeflegg) reported
@EE Just typical areas in London, not say festivals or other big gatherings. That screenshot I took last night was at The Lockhouse pub in Paddington. It was a typical example of this issue happening.
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PR4Change
(@PR4change) reported
@ourrachblogs @EE will gouge you every time they can at pretty rubbish customer service once they’ve signed you up - but that’s common to the sector, signal usually pretty good
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M M
(@pureinsignia) reported
@EE Most overpriced network no thanks EE fix up
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Alex Wilson
(@Lionel_Von_Rock) reported
@ee is there. A problem with your broardband service mine is constantly disconnecting
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Craig Brown
(@craigytoon) reported
@EE what is going on with the network, I’ve been struggling to make and receive calls from Friday!!! It can’t be an area thing as I was in cardiff Friday and now I’m in Durham with the same issues!