EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 227
Birmingham, England 153
Minehead, England 95
Manchester, England 90
Glasgow, Scotland 75
Hackney, England 40
Croydon, England 35
Bristol, England 35
Southwark, England 28
Reading, England 28
City of London, England 28
Cardiff, Wales 27
Newport, Wales 27
Hammersmith, England 18
Liverpool, England 18
Plymouth, England 16
Batley, England 16
Bradford, England 16
Blackburn, England 15
Bedford, England 14
Wandsworth, England 13
Wembley, England 13
Sheffield, England 13
Romford, England 13
Leeds, England 12
Luton, England 12
Peterborough, England 12
City of Westminster, England 12
Newcastle upon Tyne, England 11
Hounslow, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • phaseconvey C C (@phaseconvey) reported

    Hi @EE is your network down? We’re in SW with no wifi.

  • shortyKarl karl henri (@shortyKarl) reported

    @EE It's not low signal, it's no signal. I'm certainly not getting the service I'm paying for

  • Hannah_Marie_88 Hannah Taylor (@Hannah_Marie_88) reported

    @EE Hello, can you advise if you have home broadband outage in the BB6 7 area?

  • MUTHALlFICENT sameera x (@MUTHALlFICENT) reported

    @EE data isn’t working in bethnal green fix it please x

  • Jessw1996 𝔸𝕗𝕣𝕠𝕔𝕙𝕚𝕔𝕜 (@Jessw1996) reported

    @jamesrm845 @EE Same here today I’ve had to use my phone data instead. Told my mum swapping was a bad choice!

  • staceysparker stacey parker (@staceysparker) reported

    @EE I’ve been trying call you as my voicemail is no longer active for some reason. But it won’t let me speak to anyone. It sends me a text which I then follow the instructions and it says I need to call. Please help

  • MiguelH86318826 Miguel Henriques (@MiguelH86318826) reported

    @EE My Internet was been on and off since yesterday... I'm from CV32 5QX Royal Leamington Spa... Any problems in my area?!

  • mobiasstrip Steve Murrell (@mobiasstrip) reported from Richmond, England

    @EE data service down in Twickenham. Do you know when it will be back up?

  • MiguelH86318826 Miguel Henriques (@MiguelH86318826) reported

    @EE Fix broadband but mobile isn't any better

  • vodkatey Vodkatey (@vodkatey) reported

    @EE Strangely I can get on using my data , but not WiFi , must be a virgin media problem , I’ve sorted it now thanks , but still can’t get on EE via virgin , so if it happens to anyone else, try using your data

  • Hunner6times Hunner (@Hunner6times) reported

    @broncoskolar @EE Can they offer advice to @virginmedia please. They’re as bad as you could possibly imagine.

  • cg_menon Catherine Menon (@cg_menon) reported

    @EE Hi, are you having network issues? My 4g wifi device will no longer access the internet. No error messages at all either

  • MatchyG Maciej Glowacki (@MatchyG) reported

    @EE Hi David, thanks for the reply. It's my phone's 4G connection. Tried restarting, turning off mobile data, airplane mode. But nothing seems to help. It's happened a few times before, too.

  • geohutch George Hutchings (@geohutch) reported

    @EE I have BT Sport as my smart benefit but haven’t been given login details. How does this work?

  • iMuckaZ Scott Hutcheson (@iMuckaZ) reported

    What a surprise. Day 5 of @EE cutting us off with no prior warning. The only help I have received is them saying I should set-up WiFi calling and to check when it'll be back on. No compensation what so ever, kinda makes you wonder what you are paying for.

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