EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
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E-mail
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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thomas
(@thomagr) reported
@EE So you just go and delete accounts and keep credits without notifying your customers? You have my email and mailing addresses in your system and never thought of notifying me!? That does not make any sense!
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DML
(@DMLYONDER) reported
@EE gota love since switching my mu.s phone to the new digital service her Internet and home phone is on and off constantly cutting out and she is a vulnerable person with emergency call system not work and you can't talk to real person when you call ee for support
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(@Escapablemist) reported
@EE hey I can receive or make calls - however I can use my mobile data, I have switched off my phone and not fix - what’s going on
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thomas
(@thomagr) reported
@EE Will reach out to EE customer support one more time. What's the process to recover a number? Agents don't seem knowledgeable at all. Thanks!
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J
(@JPMIDB) reported
@EE fancy sorting out your network. Can’t make any calls at all!
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Pavanvir Randhawa
(@PavSRandhawa) reported
@VodafoneUK why is your network so poor? Such a bad mistake leaving @EE, take me back please!
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Teddy
(@gothteddy) reported
Hey @EE how can you admit to their being network failures in response to AWS going down but then when its reported claim nothing happened? Some of us need our mobile connections for work/side hustles etc. We pay you every month for stable connections not lies its just my device
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Steve Smith
(@SteveSm03250847) reported
@EE I can’t seem to make or receive calls are you having issues at the moment?
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Will Callison
(@Will6118) reported
Anyone else having issues with no signal on @EE can’t make or receive calls except on what’s app??
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Christopher Fenton
(@CeveJ23) reported
@ee your broadband and your cellular services are rubbish. Call your self a network. Pathetic!
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Irfan Damani
(@DamaniIrfan) reported
@EE hi, I placed an order over the phone. Paid for delivery cost and upfront cost. Haven’t received an email nor delivery text. Can you help?
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Dan Price
(@danprice9) reported
@EE No 4g/5g internet in NE20 since yesterday. Is there an issue? I can’t use online checker as our sim is provided by a third party.
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Brian Millar
(@bljhcr) reported
@EE @NTTSilver1991 Same problem here
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Danielle Kirkwood
(@SerenAwst) reported
@EE I’ve now spent 6 hours in phone calls trying to buy a product from you. Unbelievably appalling service.
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thomas
(@thomagr) reported
@EE So you basically delete phone numbers and keep credits without notifying your customers? You have both my email address and physical address in your system. I have never received anything warning me of this at any time.
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