EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 217 |
| Birmingham, England | 122 |
| Manchester, England | 97 |
| Glasgow, Scotland | 61 |
| Bristol, England | 37 |
| Croydon, England | 36 |
| City of London, England | 34 |
| Southwark, England | 31 |
| Minehead, England | 31 |
| Newport, Wales | 30 |
| Cardiff, Wales | 29 |
| Hackney, England | 28 |
| City of Westminster, England | 26 |
| Blackburn, England | 25 |
| Reading, England | 23 |
| Hammersmith, England | 20 |
| Liverpool, England | 18 |
| Batley, England | 18 |
| Plymouth, England | 14 |
| Bradford, England | 14 |
| Leeds, England | 14 |
| Bedford, England | 13 |
| Luton, England | 13 |
| Newham, England | 13 |
| Wembley, England | 13 |
| Edinburgh, Scotland | 12 |
| Peterborough, England | 12 |
| Romford, England | 12 |
| Shrewsbury, England | 12 |
| Milton Keynes, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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N.
(@n1_hak_) reported
@EE pattern your service
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mighty kopites 1892⚽️⚽️⚽️⚽️⚽️⚽️
(@AFGHAN1972) reported
@EE Number 1 expensive network 2 fact
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Patrick Halliwell
(@paddyhalliwell) reported
@EE Re: the Gower Peninsula data connection. Lots of visitors there at the weekend. The network doesn’t appear to be able to handle the capacity. Mobile data at an unusable rate. Is it the masses of people attending to use the network? , if so any plans to improve the capacity?
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Josh Higgins
(@joshjay1969) reported
@EE Hi LB - thanks for your reply. Am I right in saying that once the 24-month contract has ended and it ‘rolls on’ it is ‘rolling on’ on a month-by-month basis until the customer stops the rolling monthly contract or enters a new 24-month contract?
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Caz (SquishyFishy)
(@SquishyFishy9) reported
@EE Shockingly the message I sent you via DM hasn't been acknowledged or replied to. Almost like you just wanted to divert a customer from posting publically.
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Caz (SquishyFishy)
(@SquishyFishy9) reported
@EE Another non-answer. I'm so tired of EE. You treat customers like cash cows and don't care a jot when you mess things up and stress people out.
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Sammy Duncan
(@crispybacon245) reported
@EE No problem!
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José Antonio
(@Lord_M00n) reported
@EE @ThreeUK need to improve their fixing times, they are very slow, but your price compare to three is double.
-
Anthony Cleaves
(@runtmancleaves) reported
@EE since you did maintenance on the network in my area a few weeks ago, my coverage had been shite. Is this expected? BS13 I barely get a single bar.
-
Maurice Firman
(@mauricefir) reported
@EE how did my mobile connect to a maritime/aircraft/Zone E network on West Runton beach yesterday? I thought maybe a cruise ship was moored offshore but nothing could be seen? Very confused!
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freddie conway
(@freddiepconway) reported
@EE my replacement sim is showing no service, and I don’t have another phone to call 150 or the other number. Please help asap
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mark wilson
(@markparrwilson) reported
Recommend anyone thinking of going with @EE or anyone on it to get out while you can. Been having signal issues for months now and the customer service is a joke. To the point I was told they don't guarantee every phone will get a signal. Highly recommended avoiding them.
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Couture Coffee Beans
(@CoutureBeans) reported
@SamsungMobile @EE very unimpressed. My husband bought to galaxy fold phones the originals about 18 months ago, as we are both key workers, myself in the community with vulnerable ppl. My camera housing cracked just in my pocket as never dropped the phone. Cont.....
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Rachel Eaver
(@Rachel_Eaver) reported
@EE Please can you read the pm I sent you as yet again having signal issues and no internet connection
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omegadan
(@omegadan7) reported
@EE @5tevieM I tried the 150 to check my balance & it says number not in use anymore and please help.