EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 199 |
| Birmingham, England | 176 |
| Minehead, England | 108 |
| Manchester, England | 86 |
| Glasgow, Scotland | 85 |
| Hackney, England | 38 |
| Croydon, England | 34 |
| Bristol, England | 34 |
| City of London, England | 28 |
| Southwark, England | 27 |
| Newport, Wales | 27 |
| Reading, England | 27 |
| Cardiff, Wales | 27 |
| Liverpool, England | 23 |
| Barnet, England | 17 |
| Halifax, England | 16 |
| Luton, England | 16 |
| Wolverhampton, England | 15 |
| Bedford, England | 15 |
| Plymouth, England | 14 |
| Batley, England | 14 |
| West Bromwich, England | 14 |
| Nottingham, England | 13 |
| Wandsworth, England | 12 |
| Dunfermline, Scotland | 12 |
| Blackburn, England | 12 |
| Leeds, England | 12 |
| Sheffield, England | 11 |
| Edinburgh, Scotland | 11 |
| Dudley, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Kaye Howard
(@kaye_steph) reported
@EE when are you resolving these network issues? WiFi calling is my only means of communication. Disabled, with 2 children totally isolated. Not good enough.
-
𝘽𝙧𝙖𝙙𝙡𝙚𝙮🇺🇦
(@Bradley0316) reported
@EE No service for 12 hours now!!!!
-
Adam H
(@whoisadam06) reported
@n0rmsk @EE No service nationwide, don’t worry I got an iPhone 12 Pro Max contract unlimited and still got no data and also my friends so you’ll be good if it’s back on by tomorrow
-
Harp
(@HarpSilver) reported
@EE Well considering your network crashed up here in Edinburgh today I'm glad I'm running my P6PRO on £20 in SIM only 🤓
-
TWS
(@IIConcourseTWS) reported
@EE 7 hours and still not working?
-
Amy Payne (Wassall)
(@amy_wassall) reported
@EE No service since last Thursday in my work postcode area and no service anywhere at all today… you’ve put my bills up and your service is getting worse… what are you going to do about it?!?
-
Ahmed
(@KarakDesi) reported
@5odayja @EE They located the account, found a home telephone number on there. They couldn't give me the contact details so customer service called their home phone and apparently spoke to the owners dad. The father called his daughter, whose phone it was at the office.
-
Ben Sugden
(@Armaitus) reported
@EE Any updates EE? Standard ITIL process would have been to update your customers by now. Also, how can I get my PAC? SMS doesn't work as I have 2 clis on my account... Fairly sure you're in breach of @ofcom rulings right now. Ive been trying to get my pac for over 6 hours now.
-
Paul Carson
(@djkus) reported
@AlexKF_ @EE You must be the first they brought it to their attention lol. I hope they fix the network for you.
-
Lauren
(@Lauren65362561) reported
@EE Still cant get onto the website and still have no data since 12pm . 12 hours later and its still not fixed . Hope were all getting a refund since you arent providing the service we pay for or the contract states.
-
Harp
(@HarpSilver) reported
@EE I will never own a monthly device contract again I'm ok with SIM only
-
Khurram Sohail
(@CHKHURRAMSOHAIL) reported
@EE Pathetic service overall and with no conference calling would soon switch back to other network
-
Sophie Renee
(@SophieRenee1992) reported
@EE Help!!!!
-
Tina 🇬🇧🏴
(@Swan1305) reported
@EE @kevinbacon Ok I can't take it anymore - please make it stop...seriously, wtf are you talking about?! ...."times it by a zillion and dip it in chocolate"...eh? ...dip what in chocolate? ...are you having some kind of mental breakdown, do you need help? @TalkTV
-
Linzi
(@linziblench) reported
@TECreasey @EE Just cancel the direct debit as they have failed to give you what your contract says