EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 218
Birmingham, England 120
Manchester, England 94
Glasgow, Scotland 74
Hackney, England 43
Bristol, England 40
Croydon, England 40
Hammersmith, England 31
Southwark, England 30
Newport, Wales 28
Reading, England 27
City of London, England 27
Cardiff, Wales 24
Blackburn, England 21
Batley, England 20
City of Westminster, England 20
Edinburgh, Scotland 15
Halifax, England 15
Wembley, England 14
Liverpool, England 14
Leeds, England 14
Portsmouth, England 13
Bradford, England 13
Newham, England 12
Wandsworth, England 11
Paddington, England 11
Shrewsbury, England 11
Romford, England 10
Peterborough, England 10
Milton Keynes, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hanniemags Han 🖤 (@hanniemags) reported

    @EE I live up in Shetland and our internet has been down for a few hours now and I’m really struggling to work from home 😣 any idea if it might be fixed soon?

  • Fandangio Fandangio (@Fandangio) reported

    @EE @flossie_36 Your estimates are a joke. 7 days ago I was told should be next day, but because of supply could be 7. Yesterday I called and was told another 7. Today I am told 21. Awful service.

  • ScottScottmd1 scott (@ScottScottmd1) reported

    @EE Yes worked OK for a couple of weeks but not working now

  • CountessDracula Sam (@CountessDracula) reported

    @EE can you pls clarify what your free EE lifetime warranty actually is? Took daughter's phone to your Richmond shop and they didn't seem to know about it and told me they would charge me to look at it (screen not working, phone less than 2 years old and in contract)

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • Ghoul_of_London ⚠️Skeleton O'Rourke⚠️ (@Ghoul_of_London) reported

    @EE We already discussed it. NW London area, and you apparently use same masts as Three, so as a back-up for their diabolical service, EE is often useless too, and I have to slave my phone - ridiculous. Should I bill EE for my O2 payments?

  • Heather79947558 Heather (@Heather79947558) reported

    @EE @BAFTA @GoogleUK Crap

  • davesacker Dave Sacker (@davesacker) reported

    @EE @173Dandan I don’t want my Twitter page filled up with this ****, I don’t follow you and yet there you are. Don’t worry about banning me, I’ve beat you to it

  • cara_donald Cararara 💙 (@cara_donald) reported

    Is there a problem with your network over last few days @ee? Having top up issues again (should be automatic) - just get timer when I try to login to top up 😤

  • lindaneylan linda neylan (@lindaneylan) reported

    @EE @BAFTA @GoogleUK No one watches the crap

  • Jchrispur chris james (@Jchrispur) reported

    @EE 2. Also as you well know she is well within her cooling of period . When she brought the phone back that told her she can’t cancel which is a complete lie as you should know being that you are regulated by the fca. After telling the manager that they have to take the phone

  • TONYHAMILTON69 🇹‌🇴‌🇳‌🇾‌ 🇭‌🇦‌🇲‌🇮‌🇱‌🇹‌🇴‌🇳‌ (@TONYHAMILTON69) reported

    @EE I've pre ordered a Samsung S22 and still waiting when I will get it Can you help??

  • mrtam51 Tam Jamieson (@mrtam51) reported

    @EE @BAFTA @GoogleUK Woke crap

  • 75Snapper GraemeT (@75Snapper) reported

    @EE afternoon are there problems in the IG3 and IG11 area, calls and sms are intermittent, thanks

  • SusanAtha4 Susan Atha (@SusanAtha4) reported

    @EE I don’t need any help from you lot .

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