EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
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E-mail
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 207 |
| Birmingham, England | 100 |
| Glasgow, Scotland | 93 |
| Manchester, England | 71 |
| Hackney, England | 52 |
| Kingston upon Hull, England | 34 |
| Bristol, England | 34 |
| Croydon, England | 32 |
| Hammersmith, England | 31 |
| Reading, England | 28 |
| Southwark, England | 27 |
| Cardiff, Wales | 24 |
| Newport, Wales | 24 |
| Batley, England | 23 |
| City of London, England | 22 |
| Halifax, England | 16 |
| Luton, England | 13 |
| Barnet, England | 13 |
| Portsmouth, England | 12 |
| Edinburgh, Scotland | 12 |
| Wembley, England | 12 |
| Crawley, England | 11 |
| Liverpool, England | 11 |
| Camden Town, England | 11 |
| Blackburn, England | 11 |
| Bradford, England | 11 |
| Bedford, England | 11 |
| Peterborough, England | 10 |
| Leeds, England | 9 |
| Romford, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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LR
(@liamgoddardxo) reported
I’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯
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Ann Reynolds
(@AnnReynold73527) reported
@EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!
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LR
(@liamgoddardxo) reported
I’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯
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Chris Slegg
(@ChrisSlegg) reported
@EE Thanks. I did raise a complaint and EE appears to have closed it without good reason. I will continue to try to get to the bottom of what’s happened here. It would be great if you’d work with me to do so, if you genuinely care about stopping others falling foul of this scam.
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jason taylor
(@jasonta09987259) reported
@bt_uk @EE don't send me a survey " how did we do" after nearly 2 hours on the phone trying to sort out a bill and a cancellation, left hand doesn't know what right hand is doing comes to mind! Sort your **** out !!!!
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LR
(@liamgoddardxo) reported
I’ll be so real @EE if you bastards have the cheek to charge me this month after your signal been this bad for the past week! 🤯
-
jason taylor
(@jasonta09987259) reported
@bt_uk @EE don't send me a survey " how did we do" after nearly 2 hours on the phone trying to sort out a bill and a cancellation, left hand doesn't know what right hand is doing comes to mind! Sort your **** out !!!!
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Chris Slegg
(@ChrisSlegg) reported
@EE Unfortunately I’ve found customer service to be dismissive and unhelpful. EE told me to contact Netflix and couldn’t even provide me with a number to help me do so. I alerted you that I’d been a victim of a scam - and you just left me to deal with it. Appalling.
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Chris Slegg
(@ChrisSlegg) reported
@EE Thanks. I did raise a complaint and EE appears to have closed it without good reason. I will continue to try to get to the bottom of what’s happened here. It would be great if you’d work with me to do so, if you genuinely care about stopping others falling foul of this scam.
-
Ann Reynolds
(@AnnReynold73527) reported
@EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!
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Chloe Linley
(@chloelinley1998) reported
@O2 @vodafone @EE None of your departments are willing to support so that doesn’t surprise me! Keep the discrimination alive! 50 minutes on hold and then your customer service reps disconnect fantastic job guys 🙏 FB and insta bots refuse to help also. OFCOM it is
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Chloe Linley
(@chloelinley1998) reported
@O2 @vodafone @EE None of your departments are willing to support so that doesn’t surprise me! Keep the discrimination alive! 50 minutes on hold and then your customer service reps disconnect fantastic job guys 🙏 FB and insta bots refuse to help also. OFCOM it is
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Chloe Linley
(@chloelinley1998) reported
@O2 @vodafone @EE None of your departments are willing to support so that doesn’t surprise me! Keep the discrimination alive! 50 minutes on hold and then your customer service reps disconnect fantastic job guys 🙏 FB and insta bots refuse to help also. OFCOM it is
-
Chris Slegg
(@ChrisSlegg) reported
@EE Thanks. I did raise a complaint and EE appears to have closed it without good reason. I will continue to try to get to the bottom of what’s happened here. It would be great if you’d work with me to do so, if you genuinely care about stopping others falling foul of this scam.
-
Ann Reynolds
(@AnnReynold73527) reported
@EE Why is it that for the last week, I can only use my phone in the late evenings? Hardly any ( usually zero ) usage is possible during the day? HU17 area. Mast problems?? Sending this message at 22.03 Thursday 20th November. Couldn't get any WiFi all day again. £11.50/MTH !!!!
Check Current Status