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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Burntwood, England 3
Newport, Wales 18
Dudley, England 1
Brentwood, England 1
London, England 152
Hackney, England 11
Croydon, England 21
Southend-on-Sea, England 3
Dunfermline, Scotland 6
Ilford, England 9
Edinburgh, Scotland 29
Halifax, England 9
Leeds, England 4
Galston, Scotland 5
Glasgow, Scotland 77
Falkirk, Scotland 7
Letchworth Garden City, England 3
Bristol, England 17
Ipswich, England 5
Portsmouth, England 3
Bradford, England 4
Poplar, England 4
Salford, England 2
Middlesbrough, England 4
Birmingham, England 43
Kingston upon Hull, England 1
Penicuik, Scotland 6
Manchester, England 38
Brough, England 1
Stafford, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Cazcharl1
    Nagging Fishwife (@Cazcharl1) reported

    @EE how about getting your door to door sales people to show their ID before telling them they need to check their broadband speed!! Especially with the elderly. Bad practice.

  • mark_allen02
    mark allen (@mark_allen02) reported

    @ee our broadband doesn't work, trying to get you to help, get routed to diagnostic bot then told this may incur a charge. Surely this isn't right?

  • gondwanaman
    Rohan ☭ (@gondwanaman) reported

    @EE if you’re travelling to the UK do not use EE as your carrier, absolutely appalling app, no service & no longer recognises log-in. Companies need to regulated harder as they no longer pretend to even offer service.

  • DragonsofWales
    DragonsofWales (@DragonsofWales) reported

    Shout out to @EE for wrecking thousands of people’s WiFi routers with their latest firmware update and, in their usual style, doing nothing to fix it. Don’t bother replying to this, EE. I am done talking to you. Time for us all to vote with our wallets.

  • Equilan
    Equilan (@Equilan) reported

    @EE Rang 150, menu broken Got on here, your bot told me to ring 150 Managed to get to the digital bot in the App, it just loops, told me to ring 150 Texted HELLO to 150, "Digital Menu is currently unavailable, call 150". Bill still not paid & won't be until someone calls me.

  • lowercase00
    i'm not a battery for the matrix (@lowercase00) reported

    @BenGungyal @EE EE exploits existing customers as do they all. I was on a very basic phone contract that they wanted £20.00 per month for when you can get exactly the same deal on the EE network for less that a fiver. Just goes to show how greedy they all are.

  • Darth_VaderNo1
    𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported

    @loisgriff_ @EE EE are crap. I left them and use Sky Mobile now.

  • Darth_VaderNo1
    𝗗𝗔𝗥𝗧𝗛 𝗩𝗔𝗗𝗘𝗥 𝗡o1™🌐 (-o-) (@Darth_VaderNo1) reported

    @loisgriff_ @EE Fair point. Well its more hilly where I am and their coverage down here is naff.

  • Showmethetears
    Jim C (@Showmethetears) reported

    @EE Zero response to this - luckily I'm not in contract on the two accounts I have with EE, or my broadband so next week I'll be cancelling this service and getting a new provider

  • adrewmg
    andrew (@adrewmg) reported

    @EE It’s been over 24 hours and texts are not working.

  • paulkelliher8
    paul kelliher (@paulkelliher8) reported

    @RangersRab1690 @ScotlandNT @EE Love the way ye are ******* in ya kegs for a simple **** like wankland ....how many trophies or medals has the wee **** got . And now he has gone to Ibrox he will still win **** all .. Should have stayed where he was at least might have got a RU medal again

  • shaundadams
    Shaun Adams (@shaundadams) reported

    @EE I’m assuming from the lack of response you are not going to help??!

  • leetham_paul
    Paul Leetham (@leetham_paul) reported

    @EE Many thanks for your reply but the issue has now been sorted & restrictions removed. It was an error made by your billing department & so I was told a missing zero of my credit limit when it was redone

  • coastersteve
    Steve (@coastersteve) reported

    @EE are your door to door sales teams trained to lie and tell people that “The internet is slow in this area and we’re updating the lines?” Over the last 2 years we’ve had the same from different sales teams. It’s nothing but fraud.

  • JordanP__25
    Jordan Phelps (@JordanP__25) reported

    @ad_moran4 @EE @O2 O2 is absolutely awful , I had so many issues with them , I’ve finally moved too EE much better. There customer service is atrocious

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