EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 201
Birmingham, England 96
Glasgow, Scotland 90
Manchester, England 83
Hackney, England 40
Bristol, England 39
Southwark, England 33
Kingston upon Hull, England 33
Croydon, England 32
Newport, Wales 28
Batley, England 28
Cardiff, Wales 26
Hammersmith, England 25
Reading, England 23
City of London, England 23
Halifax, England 17
City of Westminster, England 16
Blackburn, England 15
Liverpool, England 13
Bradford, England 13
Edinburgh, Scotland 13
Camden Town, England 13
Wembley, England 13
Crawley, England 12
Leeds, England 12
Paddington, England 12
Luton, England 11
Wolverhampton, England 10
Portsmouth, England 10
Newham, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Laura17863211 Laura (@Laura17863211) reported

    @EE Hi I really need to either amend or cancel a order that I placed like half an hour ago. Can you help please?

  • mefairywc Fair(y)CW (@mefairywc) reported

    @EE hey, help me out, I'm trying to register a PAYG sim, but not successfully. Don't know what's wrong, can't call 150 from the sim.

  • magster_j Maggie (@magster_j) reported

    @EE such terrible service in Bury St Edmunds the last few weeks. When you have planned works going on, maybe give your customers a heads up. 3 people in my house paying their bill for the last month for no signal, pretty crappy really.

  • OptimisticLyon S L (@OptimisticLyon) reported

    @EE My wife, my daughter and I have been with @VodafoneUK for years, and never had a problem, and they have great customer service.. I think I will stick with them...

  • iainnick1974 iain coulby (@iainnick1974) reported

    @HoylakeBeach @EE Been gaining acess to a mast in middlesbrough for 3 years ! No signal there to ee are rubbish

  • pauljamestailor Paul ⚒️ (@pauljamestailor) reported

    @EE While @ThreeUK @ThreeUKSupport annoy the hell out of me when you talk to them & yes they are slower, in London it's a joke (they just blame congestion!) it comes down to cost, Three is cheaper for unlimited data & I can tether as much as I need. So for better or worse I stay!

  • R3DDevil10 Red (@R3DDevil10) reported

    @EE Yeah it's not working properly

  • inglis_julie julie inglis 💙 (@inglis_julie) reported

    @EE I’m having problems getting online. Are there any connection problems? It’s been intermittent for 48hrs and can’t seem to get internet access at all now

  • PJ_crieffarm Paul Johnson (@PJ_crieffarm) reported

    @EE Your status check asks me to tell you if I still have a problem with home broadband reception at YO61 4AY - Yes- but insists I submit an EE mobile number which my router does not have…..

  • TH3_CH0SEN_1 nathan (@TH3_CH0SEN_1) reported

    @EE Hi. My signal is still really poor in my area and can’t make calls or if can the reception is rubbish and all crackled noise. I live brownhills, Walsall. I asked about the problem a couple month ago and was told a mast was under maintenance and would be sorted after a week.

  • WilsonValet Stephen wilson (IFS) (@WilsonValet) reported

    @EE I received an email the other day saying there was a problem with my bill. But there wasn’t. Any scams going about you’re not aware of??

  • cbevey Colin Beveridge (@cbevey) reported

    @EE At least I get a signal with o2!

  • Powell170 Carl Powell (@Powell170) reported

    @EE how about you hit me up with an upgrade deal worth of a customer who’s been with you for 10+ years! New iPhone upgrades are #ott @O2 @VodafoneUK

  • OptimisticLyon S L (@OptimisticLyon) reported

    @EE My wife, my daughter and I have been with @VodafoneUK for years, and never had a problem, and they great customer service.. I think I will stick with them...

  • elou71 emma (@elou71) reported

    @ee can someone help me with a voicemail pin please

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