EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 280
Manchester, England 170
Birmingham, England 150
Glasgow, Scotland 103
Bristol, England 53
Southwark, England 38
City of Westminster, England 36
Hackney, England 35
Islington, England 35
Tower Hamlets, England 34
Lewisham, England 32
Croydon, England 31
Edinburgh, Scotland 28
Newcastle upon Tyne, England 28
Cardiff, Wales 27
Camden Town, England 24
Leicester, England 22
Leeds, England 21
Ealing, England 21
Sheffield, England 18
Nottingham, England 17
Liverpool, England 17
Slough, England 16
Derby, England 15
Newport, Wales 15
Plymouth, England 14
Fulham, England 13
Coventry, England 13
Larbert, Scotland 13
Crewe, England 13

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shivikrishnan Shiva Krishnan (@shivikrishnan) reported

    @EE i dont live in the uk anymore and i wanted to cancel my ee contract. How can i cancel it ? Please contact me so that i can cancel my contract as i cant connect you through phone and i dont have your email id.

  • n_Maya23 Nne (@n_Maya23) reported

    @EE the worse customer service

  • calvinf1992 Calvin Ford (@calvinf1992) reported

    @EE when you keep going on about better network I'm lucky to get 1 bar of signal in sleaford UK at home its on emergency calls. I'm in a carpark in the centre of town and it's getting 1 bar of 4g cannot wait to end contract

  • invadauk Invada Records (@invadauk) reported

    @EE in the BS3 area of #Bristol Since the new mast went up by the football stadium the signal has been ropey to say the least. Today it’s impossible to make or receive calls. I haven’t been able to work as we rely on phone signal as not in office on landline. What can we please?

  • Alex_Ambio Alex (@Alex_Ambio) reported

    @TheOfficialAxo @PlayVALORANT @EE Maybe you were vulnerable by Killjoy bot or something else, so damage increase

  • MissJMills2 Julie Mills (@MissJMills2) reported

    @EE It did, it is now turquoise, still awful

  • Inverted27 3rd&Goal (@Inverted27) reported

    @EE hi! my friends & family in the UK who use EE have stopped receiving text messages that i send. is this a known issue ? contacts not on EE are unaffected. many thanks

  • Henwardian Edward Nind (@Henwardian) reported

    @EE Signal stopped in Portree. EE problem or my problem?

  • JonKirby1974 Jon Kirby (@JonKirby1974) reported

    @EE Yes, I'm continually paying for a service I can't use. Both mine and my wife's phones are affected and we're not trying to work from home...... impossible

  • Kyle8013 Kyle stacey (@Kyle8013) reported

    @EE why do you lock your network on mobile internet so I can’t change my NAT type to moderate? Close to loosing a internet customer because of this as it restricts feature on game consoles! Really annoying as the service is pretty good!

  • Gamerfun2 Mgc (@Gamerfun2) reported

    @EE It was all handled in store. When we rang they said we’d have to take it down so we did it all in store that day to make it simple

  • iakhtar1 Ims (@iakhtar1) reported

    @EE That cost is surely reflected in the original price paid. Customers aren't a charity for your network infrastructure projects and future profits. I took a contract 2 months ago the price has gone up 4.5% illegally manipulating customers under the guise of inflation. Worst network

  • iakhtar1 Ims (@iakhtar1) reported

    @EE Reliable at increasing prices and guaranteed appaling customer services. I've never experienced such a poor customer experience. Their only interest is profit. Speaking to their Exec office today was a reflection of the arrogant and unhelpful people they employee. Stay away

  • panthassc SWSC Pantha (@panthassc) reported

    @EE your broadband is utter ****, I have had 9 engineers so far come out to try and fix the connection. A whole new cable put in and still it hasn’t fixed, sort your **** out.

  • docsa2021 Docsa (@docsa2021) reported

    @EE hi, been a customer for a long time, trying to add three PS5 accessories to my plan but it will only let me add one despite saying I can add 3? I have good credit and have never been late with a payment

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