EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Barney T (@barrytardy) reportedRang @EE today as I had a problem with my bill. She told me she’d give me a better TV package for 3 months as a sorry for their mistake, not telling me she was signing me up for another 24 months! Should be hauled aside for dodgy sales tactics-kept me on the line for 45 minutes!
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Brian Jackson (@GhostBrianNY) reported@EE @AlbieCamus I can't get into my account to cancel my Xbox game ultimate so I need help cancel it
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Abdullah lodhi (@alodh15) reported@EE Our broadband was meant to be fixed on the 10th of July, we have now been told the earliest a engineer can come is the 6th of August. Absolutely terrible experience with no consideration or priority given for how long our service has been disrupted
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Alan (@NorthernPeasant) reportedNice @EE paying for an iPad for 7 months longer than the contract as it never showed an upgrade option, strange how my phone plans do.
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Stu (@Teddybear55150) reported@EE customer service is sooo bad ! Time to move to a better provider
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Pete ‘Moose’ Jousiffe 🇬🇧 🏴 (@karakashin) reported@EE what a heap of rubbish! I’m here in AUS trying to renew an add-on and you are making it so difficult! I’m a new customer and wishing I had never moved to EE!
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Stu (@Teddybear55150) reported@EE Can’t be that concerned or you wouldn’t have a 45min wait time to speak to someone or just get fobbed off with a cheap AI bot that just repeats the same questions. Very poor
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Sajjad El Patron (@SajjadElPatron) reported@EE I waited one day and no one came to pickup and just said sorry. And want to come another day and time slot is 9am to 5pm. What do you think we have nothing to do all day and we wait for them to come and collect. Which courier service give a time slot of whole day 🤔🤔🤔
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Callum Lapper (@Lapperrr) reported@EE is quite literally the worst company I've ever dealt with their customer service absolutely stinks ,they scam loyal customers aswell 👍🏻
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Charles Salt (@CharlesSalt3) reported@EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service
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Tim Blandford🏴 (@tim_blandford) reportedWhy is @EE signal so bad at the moment. Every single phone call cuts off. UK’s number 1 my arse.
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Forgottengirl078 (@forgottengirl78) reported@EE As it stands I have a 5th person calling me back on Monday. If this person is as useless as the rest I will open a 4th complaint. I have treated me like trash. Something so simple has been messed up to such an extent it has dragged on for MONTHS.
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ryan (@imjustryan___) reportedThe @EE 4G/5G is appalling in London. Why is it so bad?
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JudyYorke (@JudyYorke) reportedI despair of @EE . After huge problems, I ended up staying with them (broadband) after a local company let me down. But a week after agreeing a new contract, I haven't had it confirmed in writing.I can't get through on the phone (30 min wait) and exec complaints haven't replied.
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kelefc79 (@kelefc79) reportedNo signal in work. Nottingham. Sort it out @EE