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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 223
Leicester, England 3
Glasgow, Scotland 96
Northolt, England 3
Birmingham, England 45
Haslemere, England 2
Bicester, England 1
Huddersfield, England 3
Solihull, England 1
Manchester, England 52
Liverpool, England 9
Newtownabbey, Northern Ireland 2
Dunfermline, Scotland 5
Croydon, England 33
Shrewsbury, England 2
Telford, England 6
Luton, England 14
Reading, England 12
Wolverhampton, England 8
Grange-over-Sands, England 1
Andover, England 1
Airdrie, Scotland 7
Gravesend, England 2
Wallsend, England 1
Henlow, England 2
Stevenage, England 3
Woodford Green, England 3
Blackburn, England 21
Cardiff, Wales 13
Droitwich, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GtiJazzBlue
    Paul Davis (@GtiJazzBlue) reported

    @EE Thanks but I can see on my phone that I only get 4G and 23Mbps my question is when will 5G be available? Or do I need to look at swapping providers as I'm out of contract. Been with you since the Orange analogue days - be sad to say bye but service/value is important to me.

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @EE thank you for this - it’s still not working very well even after reading this. Little disappointed :(

  • brenftariana
    BREN IS NOT SEEING ARIANA (@brenftariana) reported

    @ee SEVEN HOURS WITH ****** INTERNET fix your ****

  • RodRapid1784
    Sir Rapid Rod (@RodRapid1784) reported

    @EE It's just the signal

  • stringwell
    Tom Stringwell (@stringwell) reported

    @EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.

  • colnbrook1
    sunil bedi (@colnbrook1) reported

    @EE Hi there The link you have sent does not work - have tried other connections and still fails - no point now as I am arriving back to U.K. tomorrow- this is soooo disappointing and I would like to be compensated. Really has caused me issues

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @EE @EE could you please help me with contacting someone regarding a refund?

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    Why is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.

  • Xuccesfullzgsv
    Xuccesfull (@Xuccesfullzgsv) reported

    @England @EE Djed Spence worst right back in history of football

  • Williams91898
    BamBamMK2 (@Williams91898) reported

    @EE Day 2 of little to no signal 😤😤

  • OMGBeardd
    OMG Beardd (@OMGBeardd) reported

    @OniSuika @EE How many people do you think you’ll be turning off of EE that aren’t already in the replies looking to complain to people that can’t help? You think people will see that you’re having an issue, that’s logged are any less likely to be put off than those claiming overcharging?

  • desikuri09
    reena (@desikuri09) reported

    @EE Rubbish service - end though I purchased data allowance on roaming in Delhi. Upon arrival my data didn’t work , couldn’t call as outside hrs, recorded message asked me to contact business chat but in the absence of data I could not even do that !

  • gde_dale
    Dale (@gde_dale) reported

    @EE Because the hotspot appears to be from someone's home router, and I'm not sure they are aware someone else could be using their phone line to get access to ee public network services

  • Ph1ltheee
    Phil Olson (@Ph1ltheee) reported

    Just been told that the @EE appointment booked for setting up my broadband today, doesn't exist as the request wasn't registered with Open Reach, & will prob be August for a new appointment. They suggested asking a neighbour if I could use their WiFi! New customer experience....

  • OwnerJMDesigns
    Jack Meadows (@OwnerJMDesigns) reported

    How can anyone not feel like they in the stone age again when going to Challaborough Bay in Devon with at least like no signal in the area with @EE and @O2 mobile networks

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