EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 217 |
| Birmingham, England | 120 |
| Manchester, England | 92 |
| Glasgow, Scotland | 74 |
| Bristol, England | 45 |
| Hackney, England | 43 |
| Croydon, England | 42 |
| Hammersmith, England | 31 |
| Southwark, England | 30 |
| Newport, Wales | 29 |
| Reading, England | 27 |
| City of London, England | 27 |
| Cardiff, Wales | 24 |
| Blackburn, England | 22 |
| City of Westminster, England | 20 |
| Batley, England | 19 |
| Wembley, England | 15 |
| Edinburgh, Scotland | 15 |
| Halifax, England | 15 |
| Bradford, England | 14 |
| Liverpool, England | 14 |
| Leeds, England | 14 |
| Portsmouth, England | 14 |
| Paddington, England | 12 |
| Newham, England | 12 |
| Wandsworth, England | 11 |
| Shrewsbury, England | 11 |
| Peterborough, England | 10 |
| Milton Keynes, England | 10 |
| Luton, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jai
(@GBAFCContra) reported
@EE what is going on with your network. Ive had more black spots recently than ever.
-
Adrian Logan
(@1adrianlogan) reported
@EE The number is in my previous message, over to you. Your responses always ask me to do further work. I've reported the incident and the number.
-
Nemesis 🇺🇦
(@esiotrot54) reported
@EE ordered EE TV— delivery date confirmed but not met! 2 phone calls day before said would arrive on time— clearly did not check info. Nobody called to apologise for delay- learned on App- awful service- will cancel
-
edvard
(@teflon1800) reported
@PainCrypt0 @bt_uk @EE damn
-
AnniePieceNJammy
(@AnnieK751) reported
@EE WiFi calling is enabled. I tried calling 150 again took 2 minutes only for the call to fail
-
Ray Gerlach
(@RayGerlach7) reported
Why do @EE never call back when they say they will ? Why do @EE make moving house and taking their product with so difficult? How come @EE have given me 3 different quotes for moving house ? Just asking .
-
Pain
(@PainCrypt0) reported
NH BRO ACTUALLY **** @bt_uk / @EE WIFI SO DOGSHIT. THEIR ONE WEEK OUTAGE HAS CAUSED ME TO MISS A MESSAGE AND FUMBLE FML
-
Ken P
(@kenredsraf) reported
@EE hi There is no phone signal in Ch7 5. Looks like a new mast is being put up. It's been 3 days so far Any idea when it will finish ?
-
Adrian Logan
(@1adrianlogan) reported
@EE Just been contacted by someone alleging to be one of your Customer Service people. He said his name was Richard Taylor operating out of Nottingham Call Centre on 07782 207029. He offered me a full refund of my subscriptions so far but to get them I had to open a Lemfi account 1/2
-
sam
(@SP_2310) reported
@EE I am aware of current issues in my area but I have been having issues for over a week. I went into your store and called online and there was nothing they could do so I’m paying for data I cannot use as nothing will load unless I am on WiFi or private browsing.
-
Maybach Freddi
(@mfa9209) reported
@EE @KyleRalphtdtr What the hell is going with network it’s been terriblecsll day and not great past few months
-
Devi VOV Forever 🖤
(@Destr0yT0Create) reported
Hey @EE amazing black friday deal sale but please don't be sending your tech items WITHOUT BOXES and just in mailing bags WITH NO PADDING. For such expensive items it sucks to see the the item box itself dented so much!!
-
Rick Tse
(@RickyRockstar) reported
@EE When customer service says there is nothing they can do, I believe the representative. However, they are also saying that there is nothing EE is WILLING to do to provide what they said they would.
-
Donald Dyer.Backing UTAG
(@arsenemustgo) reported
@carlitaswayy @BOFClareriviera @EE Groverner place to Covent Garden rank I asked the pass if they gonna pay cash or card ,it’s card google search 19 mins journey I asked pre pay £20 got to CG was £19 gave them£1 back they gave me £1 tip,my Twitter would not work by the rank,plan B worked until EE sort out issue.
-
william benstock
(@will6310) reported
@EE hi there I've been sent a new SIM card as my current SIM is having issues receiving SMS messages will I need to activate the new SIM card when I receive it ?