EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

Less
More

ee Hero Image

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 192
Birmingham, England 106
Manchester, England 95
Glasgow, Scotland 83
Hackney, England 42
Bristol, England 40
Croydon, England 35
Kingston upon Hull, England 33
Southwark, England 29
Newport, Wales 26
Cardiff, Wales 25
Hammersmith, England 25
City of London, England 24
Reading, England 22
Batley, England 22
Blackburn, England 20
City of Westminster, England 18
Halifax, England 15
Edinburgh, Scotland 14
Liverpool, England 13
Wembley, England 12
Leeds, England 12
Bradford, England 12
Paddington, England 12
Luton, England 11
Newham, England 11
Crawley, England 10
Portsmouth, England 10
Walsall, England 10
Camden Town, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolannMcKni12 Carol-ann McKnight (@CarolannMcKni12) reported

    @EE EE MOBILE COMPLETELY SUCKS

  • SophLowdon Sophie Ellis (@SophLowdon) reported

    @EE You Havnt really read that. My issue is the £10 increase for the constant bad service.

  • The_MartinX 🇬🇧 Martin 🇬🇧 (@The_MartinX) reported

    Hi @EE what's the general sort of response time to a complaint after submitting a form on your website?

  • adcock_stacey Stacey Adcock (@adcock_stacey) reported

    @EE how can I find out when I can cancel a plan? I have two and don’t use one of them

  • JackMcConnachi1 Jack McConnachie (@JackMcConnachi1) reported

    @EE Does anyone at EE want to help ?

  • tinamariaglover Tinamaria Glover (@tinamariaglover) reported

    Not had a single week this year where the @EE network hasn’t been down, can only use with Wi-Fi, surely I shouldn’t be paying for this shite service 🤬

  • MrPaulGroom Paul Groom (@MrPaulGroom) reported

    @EE Hi there - I’m trying to gift some data to my daughter but the app keeps saying it’s having problems. Can you do it for me?

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    So just worked it out. @EE expect me to pay nearly £109 per month for my contract now they have removed two discounts even though they stated to @OmbudsmanServi1 last year they had no end date. My account is flagged with @EE for vulnerability issues but they are happy to do this

  • csefi Charlie Sefi (@csefi) reported

    @EE Second time I’ve come to the USA when my roaming doesn’t work. Unacceptable. Yes I’m on a roaming package, yes all the phone settings are correct, yes I’ve restarted my phone. I’ve spent over an hour dealing with customer services and it’s still not working. Sort it out EE!

  • Feeltheflesh Daddy Doo Dah (@Feeltheflesh) reported

    @EE why can’t I see what my data usage is. App, web and 150 all say there is a problem but that’s it

  • AmandaHartleyD1 Amanda Hartley Denton (@AmandaHartleyD1) reported

    @EE Hi I've had so many phone calls, were now at 2 weeks of waiting for a phone and you won't cancel the order as it's allegedly out of your hands. When can you step in and fix?

  • drrosieknowles Dr Rosie Knowles 💙 (@drrosieknowles) reported

    @EE Are you going to sort the data issue on Monday?

  • Miss_Hillen Alice Hillen (@Miss_Hillen) reported

    @EE I am trying to book my phone into repair with the screen - about £90 according to your website. I booked an appt. And took the phone in. I was quoted £630 which I was told was an error as your system is down.

  • thezedKB thezed (@thezedKB) reported

    @EE What about helping the Taunton Somerset area by fixing the service. It’s been almost two days without any signal/service.

  • lunty1433 Jonathan (@lunty1433) reported

    @EE Hi - appears to be very poor reception around rh16 1pf?

Map Check Current Status