EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 198
Birmingham, England 183
Minehead, England 114
Glasgow, Scotland 99
Manchester, England 62
Croydon, England 41
Bristol, England 35
Hackney, England 33
Newport, Wales 30
City of London, England 29
Reading, England 25
Southwark, England 24
Cardiff, Wales 23
Barnet, England 21
Liverpool, England 21
Wolverhampton, England 18
Halifax, England 15
Ipswich, England 14
Bedford, England 14
Hammersmith, England 14
Luton, England 14
West Bromwich, England 14
City of Westminster, England 13
Leeds, England 13
Nottingham, England 13
Plymouth, England 13
Edinburgh, Scotland 12
Wandsworth, England 12
Sheffield, England 12
Dunfermline, Scotland 12

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JonD_Chadwick Jon Chadwick (@JonD_Chadwick) reported

    @EE I have already rung you 4 times about this, spending over an hour on the phone each time. I really don't want to waste another hour on the same issue I raised a complaint about it, but I've had to response.

  • nic_con88 Nick (@nic_con88) reported

    Does anyone with @EE just get absolutely no internet as soon as they leave WiFi? Or is it just me with a big 5G sign and absolutely no signal?

  • BarryWebster79 Barry Webster (@BarryWebster79) reported

    @Cymru @EE @LiamJCullen As a Cardiff fan I hate seeing this being made to be club thing. How did he get man of the match though?? He was awful. Davies was class, Rodon was class and my MOTM, Roberts actually had a decent match. This isn’t a club thing, but Cullen is poor. Had 1 good game but that’s it

  • azor_ude Azor Ude (@azor_ude) reported

    @SimLocal @EE @Ofcom I’m unable to use my eSIM that is active. I’ve been to your Heathrow Terminal 5 store but was told to contact online support since they can’t help me. I’ve contacted online support but no resolution. Please refund my money!!!

  • TheSlightlySur TheSlightlySurprisedOne (@TheSlightlySur) reported

    @England @EE The match was too uninteresting to draw any...thing from. The uninterest was derived from 2 issues: a very uninteresting team selection, and a very poor and tedious play.

  • Utopianfubar Utopianfubar (@Utopianfubar) reported

    @EE just discovered im being charged for a second number every month and the system is so terrible i cant speak to anyone online

  • azor_ude Azor Ude (@azor_ude) reported

    @SimLocal I’m unable to use my eSIM that is active. I’ve been to your Terminal 5 store, no help offered. I’ve contacted online support, no resolution also. I’m stuck at the airport. Please refund my money!!! @Ofcom @EE

  • Fatima74495738 Fatima Rahman (@Fatima74495738) reported

    The very first step to customer retention is showing them empathy when they are frustrated with your service but @EE 's customer service is highly traumatising! The company should listen to the call we had with their sale rep: Marty! THIS IS NOT HOW YOU TREAT YOUR CUSTOMERS!

  • bjornmoenchef1 Bjorn Moen (@bjornmoenchef1) reported

    @EE 3 times is not a charm! You expect me to exhaust more of my time doing this when you know there is a problem and you know how to contact me as you have sent text messages regarding the issues. But do nothing else about it

  • lloydbristol Paul Lloyd (@lloydbristol) reported

    @England @EE @NoniMadueke_ He was terrible and missed and open goal! How do you get potm for that shambles

  • pembox17 Sally Washburn (@pembox17) reported

    @brit_battleaxe @EE At least you got some attention If I had waited for TalkTalk I would not be able to wish you good luck AI & humans 2+2 failed to find my account so couldn't talk to me about problem Kept telling me to email. Impossible as no Internet .cable prob.Still taking Direct Debit!

  • Stephen45284805 Stephen Lloyd (@Stephen45284805) reported

    @EE I'm having trouble logging in to pay my broadband bill. It's saying I've logged in more than once even though the required details are correct

  • c4dva ‘ (@c4dva) reported

    @England @EE @NoniMadueke_ He was the worst player on pitch. He doesn’t deserve this award let’s be honest. I’d give it to Cole Palmer

  • gotyouonstrings anthony (@gotyouonstrings) reported

    @England @EE Worst England performance in 50 years?

  • unruly_iyke ️️ ️️️️️️️️️ ️️ ️️ ️️ ️️ ️️️️️️️️️ ️️ ️️ (@unruly_iyke) reported

    @England @EE @NoniMadueke_ Help me increase your price abeg

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