EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 583
London, England 325
Manchester, England 164
Bristol, England 79
Islington, England 70
Cardiff, Wales 61
Tower Hamlets, England 61
Hackney, England 53
Glasgow, Scotland 48
Nottingham, England 40
Leeds, England 35
Coventry, England 32
Croydon, England 31
Lewisham, England 29
Liverpool, England 28
Newham, England 27
City of Westminster, England 27
Southwark, England 26
Newcastle upon Tyne, England 24
Reading, England 20
Plymouth, England 20
Edinburgh, Scotland 20
Sheffield, England 19
Fulham, England 18
Belfast, Northern Ireland 17
Enfield Town, England 16
Ealing, England 16
Camden Town, England 16
Leicester, England 16
Watford, England 14

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HAhmed1982 Hamza Ahmed (@HAhmed1982) reported

    Hi @EE your broadband has been terrible the last 24 hrs. Is this accross the SW or just for me?

  • kaymankoo Kuldeep Singh (@kaymankoo) reported

    @EE whats going on with your service guys? Over the last week I have only been getting 1 bar on my signal. The week before it was full bars. I've been working from home, so no change in location. Any ideas?

  • ukandrewtaylor Andrew Taylor (@ukandrewtaylor) reported

    @EE Thanks, I’m not a broadband customer at the moment if that makes a difference? This would be a new order?

  • AnneMWatts Anne M Watts 💙 (@AnneMWatts) reported

    @EE My pack hasn't been renewed today for no obvious reason. Can you help me please?

  • GJordan61 Gerry (@GJordan61) reported

    @EE @BTBusiness @OpenreachHelp 2022 and I'm still getting an extremely poor mobile 3G/4G/5G and home WiFi reception. Considering how much I pay each month, I feel like I'm being robbed. Virtually impossible to work from home

  • JenniferChelley Jennifer Quinton Chelley (@JenniferChelley) reported

    2022-01-14 11:43 Hello @EE Just recd below yr text message Does it apply to home Broadband/Fibre/Mobile-Data/5G? "MyPlace update: Just to let you know, we have a problem near Home which may be affecting service in the area. Everything should be back to normal within 15 hours.

  • giggletitsitis Sunder (@giggletitsitis) reported

    @EE is there anywhere I can get help online? I’m unable to talk over the phone and can’t find any email address or webchat feature. Thanks!

  • Fred_john_son Fred (@Fred_john_son) reported

    @EE why is your network so bad

  • laurajeanhope Laura Hardy (@laurajeanhope) reported

    @EE I’ve sent you a dm. It’s not a data issue as I have corporate roaming. I just can’t connect to any network to be able to even use data! My only access is on WiFi

  • jamo_matty2902 MattyJamo (@jamo_matty2902) reported

    @EE I’ve been trying to pay my phone bill all morning and keeps saying please try again everytime, is ur online service down? Alls well on my end of the payment

  • ThatArtBlog Inexpensive Progress Gallery (@ThatArtBlog) reported

    @EE no mobile phone service at CB23 8AQ

  • KishanU14 IG: @ieatmywages 🍗🍟🍕 (@KishanU14) reported

    Surely @ee are able to send a form of receipt when you make a down payment when upgrading your monthly contract

  • 007_nurse student nurse 007 (@007_nurse) reported

    @EE website is down will not let me purchase anything or upgrade!!

  • alicem92 alice (@alicem92) reported

    @EE I just rang the number and if its a partner and not EE why do they say Hi EE how can I help ?

  • BlueWaterEarth Blue (@BlueWaterEarth) reported

    @EE @rudeboy_dwight How are DMs going to help, your policy is you charge for roaming

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