EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Martinkellyandfamily (@martinc2012) reported@EE what on earth is going on with the signal lately it’s appalling up and down the country, also for some reason lately i lose all 3/4/5g when on a phone call never used to be like this.(when losing data also lose phone call quality)
-
Harry (@pompeyhammer) reported@EE That doesn’t help in the slightest with watching TNT
-
Stephen Maddock (@stephenm68) reported@EE Yep. Done that. Spoke to someone. Absolutely useless. You can’t deal with the people who deal with email complaints IN THE SAME COMPANY because it’s a different team. Never mind I’ll make sure I recommend a different provider next time his or my contracts are up.
-
Surtsey (@SurtseyAna) reportedAre corporations dumb, or simply wind-up merchants? @EE You have 2-factor authentication on your website. What if you're trying to find out why your phone is not working?
-
Cyclinginlondon (@Cycle77lon) reported from London, EnglandWhy is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific
-
Surtsey (@SurtseyAna) reported@EE Call you - on a phone that's not working? Use the app - on a phone that's not working? Or go to your website on a PC, so the website can send an authentication text - to phone that's not working? Did anybody think this through?
-
Alan Roberts (@AlanRob68902430) reported@EE Can you get it escalated ? I have an o2 sum and willing to terminate EE contract. Immediately and move to 02 who have undercut you anyway
-
Simon Whale ™ (@Simon_Whale) reported@EE how are you the only telecoms company on earth that doesn’t have a chat function or email to contact you. Shocking service
-
Rodrigo Mudlander (@Rodrigo_V707) reported@Football4you1 @England @EE I did. He was not only ineffective and wasteful but he did nothing to help his fullback, Spence, either. I've been a big fan of Rashford but he was terrible last night.
-
James Smith (@metaled92) reported@EE Good Afternoon I have come off the phone with an advisor about an eSIM transfer issue. Done the replacement via myEE app QR code. The new phone is now on “Activating”. How long can this take please?
-
My Question Is? (@MyQuestionIs2) reported@EE You’re obviously not working hard as it says in the message. This has been happening for over a week, the device has upto date software and app.
-
mo (@slomoassassin) reported@EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract
-
Andy Furnival (@AndyFurnival2) reported@WoodUksparky137 @EE EE, a premium priced network, for the lowest possible service. The annual price increases are the only consistent aspect of EE
-
Daniel Wright (@DanielW69987575) reported@EE Your app is useless. It fails to log in every single time I enter my credentials. Everything is correct and it fails all the time. Combined with the poor signal I always have, I am disappointed I chose to move over.
-
Nathan (@Na676767nana) reported@EE trying to change address for delivery of galaxy buds before they get dispatched i call 08000790062 either no answer or when someone answers call cuts out, can you help?