EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 208
Birmingham, England 110
Manchester, England 81
Glasgow, Scotland 65
Hackney, England 36
Bristol, England 35
Croydon, England 35
Newport, Wales 28
Southwark, England 27
City of London, England 26
Blackburn, England 25
Hammersmith, England 25
Cardiff, Wales 24
City of Westminster, England 22
Reading, England 20
Batley, England 19
Minehead, England 16
Wembley, England 14
Leeds, England 13
Portsmouth, England 12
Newham, England 12
Liverpool, England 12
Bradford, England 12
Edinburgh, Scotland 12
Halifax, England 12
Shrewsbury, England 11
Paddington, England 11
Crawley, England 11
Peterborough, England 11
Walsall, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jakeleaf217 Jake (@Jakeleaf217) reported

    I am beyond words with how awful @EE are. Literal hours on the phone discussing £80 they incorrectly charged me and three months in a row they’ve promised to credit me £80 on my phone bill and guess what… they still haven’t done it!

  • EFCSD5 EFCSD (@EFCSD5) reported

    @EE so my s22 received Sunday was faulty. Requested pick up. Agrees you'd send illusive silver bag. You won't change contract until you receive it and yer prepared to leave me without a working phone with a seriously ill hubby. Awful

  • lewisjarrett4 LFJ (@lewisjarrett4) reported

    @EE rejoined around 2 months ago, I have no signal at all in my house at all

  • pandybear55 Andy Scott-Davies (@pandybear55) reported

    @DPDgroup_news You can’t help me, I’ve dm’d you, and you said you can’t help as it’s UK. You gave me a link to a chat bot. That actually just went in circles. And didn’t help And still I just get told it will be tomorrow. But it never comes. @EE

  • kristen_lindop Kristen Lindop 🇨🇦/🇬🇧 (@kristen_lindop) reported

    @EE Hello, I did, but what a nightmare. Ended up having to log on to my work computer as I couldn't pay my mobile on my mobile,which is slightly ironic. Then I called EE and again could not even pay over the phone. how can you be the best network in the UK,when I can't even pay bill!

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @TommyDownSouth @EE They provided a phone that likes to just stop working so I can't receive calls unless it's rebooted. So basically paying for a service I can't use and they won't let me leave the. Contract.

  • JackyBreal Jacky B Real (@JackyBreal) reported

    @EE I used to think you were a good network but after having no service for the last two weeks with no explanation except "It's an IT issue " I've changed my mind. So now i am paying for a phone that i cant use ? To add insult to injury i've just been hung up on. Shambles.

  • 19_benn Ben77 (@19_benn) reported

    @EE so I can buy a machine worth £200k on finance but can’t get an ee mobile contract, what a shower of **** EE is absolute tossers

  • TommyDownSouth Tommy, #JustStopWokery (@TommyDownSouth) reported

    @ItsJamesPowers @EE Suggest you ask them to change the none working phone as it’s not fit for purpose. I assume you have not had the phone for long. Talk to them nicely and I am sure they will help. Use their 150 service. Hey @EE this isn’t a good look.

  • Saminatorger Sam Richardson (@Saminatorger) reported

    @MattBeacham @EE Same here - told the same thing yesterday. Had brief glorious 5g signal return early this morning but it's gone again and I'm lucky to get 1 or 2 bars with 4g now, even in the centre of town.

  • howardgunn Howard (@howardgunn) reported

    @EE Hi Sarahjane Sorry, it's difficult to respond when there is no signal. I can only access mobile phone signal or data signal when hopped on home WiFi which is really useful for a MOBILE phone

  • _Blossom_94 🌸Blossom🌸 (@_Blossom_94) reported

    @EE I have no mobile data in my new house, is it possible to boost the signal in my area?

  • tom_jackson1 Tom J (@tom_jackson1) reported

    @EE trying to switch from physical sim to eSim…downloaded from MyEE, but failed, now have no service on either physical or esim help!!

  • TommyDownSouth Tommy, #JustStopWokery (@TommyDownSouth) reported

    @ItsJamesPowers @EE What’s the problem?

  • TommyDownSouth Tommy, #JustStopWokery (@TommyDownSouth) reported

    @ItsJamesPowers @EE But your paying for the phone not just the service are you not?

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