EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 172
Glasgow, Scotland 82
Birmingham, England 78
Hackney, England 40
Kingston upon Hull, England 34
Bristol, England 30
Manchester, England 29
Hammersmith, England 29
Newport, Wales 25
Croydon, England 23
Reading, England 21
Southwark, England 20
Cardiff, Wales 19
Bedford, England 17
Batley, England 16
Wembley, England 12
Barnet, England 12
Wolverhampton, England 12
Harringay, England 10
City of London, England 10
Luton, England 10
Crawley, England 10
Bradford, England 9
Normanton, England 9
Peterborough, England 9
Milton Keynes, England 9
Blackburn, England 8
Halifax, England 8
Edinburgh, Scotland 8
Sheffield, England 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • misscliffex Miss C. (@misscliffex) reported

    @EE I’ve been chatting with someone called Linzi regarding an ongoing issue. Can someone please confirm whether or not she is working? I need further support.

  • snuffycraig32 craig. #TimeToGoBoris #NeverVoteConservative (@snuffycraig32) reported

    @MissLauraHolmes @EE Also to add, customer service is dore, no compassion no nothing, just more interested in upselling. Maybe Instead of paying megabucks to Hollywood has been actors, maybe invest more in your services so they actually work.

  • INiallAnderson Niall Anderson 🚀 (@INiallAnderson) reported

    @TMobile @TMobile Will the UK service @EE get this connectivity?

  • miss_squiddy Squiddy 💙 🇪🇺 (@miss_squiddy) reported

    @MissLauraHolmes @EE Come on @EE! If the service Laura is paying for you to provide, you need to agree to cancel the contract without fees, or provide signal booster. You've got to have one or two of those knocking around that you can install without charge.

  • snuffycraig32 craig. #TimeToGoBoris #NeverVoteConservative (@snuffycraig32) reported

    @MissLauraHolmes @EE Where i live EE signal is a Black hole, it just didn't work, despite numerous complaints nothing changed, a close family member had a stroke, it took three attempts to get through to me due to dire signal. Complained again, nothing, voted with feet, left and will never use again.

  • CoryCM1875 Cory (@CoryCM1875) reported

    @EE It was over the phone. I'm currently a BT customer.

  • john56158107 john (@john56158107) reported

    @EE now over an hour of waiting on the phone, what’s going on with your customer services?

  • allan_clarke Allan Clarke (@allan_clarke) reported

    @EE Still have problems. Thought I'd replied so apologies. I am getting a text each day, same message, 'taking longer than expected'. Data speeds down at @ 1mb at best now since Aug 15th. Did use website to raise complaint 3 days ago. Received auto response, nothing since!

  • lonelygingerpie Ginger bitching (@lonelygingerpie) reported

    @cononeilluk @EE Shameful indeed. I'm disabled and do not support companies who don't support us.

  • the_aorist Ben R (@the_aorist) reported

    @EE Why is my account showing that I have zero data and zero minutes, even though I’ve bought a monthly pack?? Is there a problem with your app?

  • Tae_cxo ariké. (@Tae_cxo) reported

    @Apple it’s either FaceTime is not working or @EE is the worst internet provider known to man.

  • natnifp fintan Pritchard (@natnifp) reported

    Hey @EE where do I direct responsible disclosure of security issues? I have multiple concerns/issues that I believe need to be reported.

  • SmartDianne DMS (@SmartDianne) reported

    @EE No nothing is sorted. My husband tried to get in touch with EE, but they needed him to be on my phone which is not getting signal. Think I may change to O2 as rest of family have that and no problems. The box is still flashing continuously so have unplugged it.

  • griffiths629 thomas griffiths (@griffiths629) reported

    @O2 signal has gone terrible lately. Saying I have full 4g yet nothing will load. Pay £60+ per month and don’t get a decent service. Think I will be trying @EE next when my contract is up

  • john56158107 john (@john56158107) reported

    @EE I was on hold yesterday for 2 hours 47 mins and gave up, this morning currently 40 mins, is there an issue?

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