EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

Less
More

ee Hero Image

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 590
London, England 409
Manchester, England 206
Bristol, England 88
Tower Hamlets, England 88
Islington, England 78
Cardiff, Wales 57
Hackney, England 55
Leeds, England 45
Lewisham, England 45
City of Westminster, England 43
Southwark, England 40
Nottingham, England 40
Glasgow, Scotland 39
Newcastle upon Tyne, England 36
Southampton, England 33
Croydon, England 32
Elgin, Scotland 28
Liverpool, England 26
Bradford, England 24
Belfast, Northern Ireland 24
Plymouth, England 23
Coventry, England 22
Fulham, England 21
Newham, England 20
Wembley, England 20
Sheffield, England 20
Wolverhampton, England 19
Reading, England 19
Ealing, England 18

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DextersDesciple Dexter Morgan VI (@DextersDesciple) reported

    @EE I ordered something off your site 5 weeks ago and it still hasn’t been shipped. But it won’t allow me to cancel it online either.

  • greer_wilson Greer Wilson (@greer_wilson) reported

    @EE Just thought your top brass should know that I was in your store today at Bloomfields Shopping Centre in Bangor, County Down. I was served by a young woman called Jess. No older than early 20s. Exceptional customer service, patience and knowledge. A really good experience. 👍

  • Tedtalks13 Teds (@Tedtalks13) reported

    @BarclaysUK @EE Hi barclays Hi ee what document IP plan were you working off thats got a dispute issue on his method of trying to make something while having brown bagged closer to home on "perks" and dr sharmawasnt him in the courts they didnt ******* check ID to his surgery

  • liamgriffiths85 Liam_Bones (@liamgriffiths85) reported

    @Carl_M79 @bt_uk @EE BT are slowly moving to EE anyway so maybe they’ll take the decent customer service over with them?

  • SeanLXIV Seán Seosamh 🇪🇺 (@SeanLXIV) reported

    Back in the @EE store today. Still trying to get a phone returned and contract cancelled. Absolutely appalling customer service. Nobody seems to have any authority to do anything, just shrug their shoulders.

  • Simmolcfc77 Simmo Robert Eaton (@Simmolcfc77) reported

    Thank you @EE just rang your “helpline” it said to speak to Someone press 1, i pressed 1 and it said we’ve sent you a text and then hung up on me. You should rename it no help whatsoever useless line.

  • dawniedavidson Dawnin 27/9@LFC❤⚽️ 🇺🇦🌻 (@dawniedavidson) reported

    I am going to have much deserved rant @EE and @BT @BTCare. Also if I try and message all I get is your infuriating BOT!! Having recently switched from BT to EE broadband went down 3pm yesterday. Mobile phone signals suck where I am so trying to call and speak to a human was a

  • h2_hannah Hannah (@h2_hannah) reported

    @EE hello, I have received an email I would like to discuss with the complaints team. I made a complaint some time ago and thought it was resolved. I no longer have an EE account. I do not wish to call; I want to email. I have PTSD from calling so much in March I cannot any more.

  • leanne_bcfc XXLEANNE🔴⚪️XX (@leanne_bcfc) reported

    @EE Yes there is a issue with the dunball mast and apparently there is nothing you can do about it someone else from my town has also complained signal has been shocking for months tho here

  • f1gpgirl Audrey Gordon (@f1gpgirl) reported

    What Shocking service from @EE numerous broadband drop outs, no engineer available until Wednesday - unable to work or watch the GP and no compensation for lack of service

  • leanne_bcfc XXLEANNE🔴⚪️XX (@leanne_bcfc) reported

    @EE what’s going on with signal in the Bridgwater area it’s shocking lately can’t get signal hardly anywhere in the town and non at all out of dunball where I work

  • Carl_M79 Carl (@Carl_M79) reported

    @EE I have asked for my complaint to be escalated but still get nowhere.

  • SanrioPublic Della (@SanrioPublic) reported

    What’s the point in paying you!? @O2 @EE I step outside my front door and the network is 3G on BOTH of your SIMS!

  • AdamB49386593 Adam Black 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@AdamB49386593) reported

    @Carl_M79 @bt_uk @EE I've never been with EE, BT on the whole were okay, just a bit expensive for just broadband. It was about £60 a month, I saw this advert for cuckoo and it's £35 a month.

  • Murlio Gru (@Murlio) reported

    @Carl_M79 @bt_uk @EE Same parent company unfortunately. we use Utility Warehouse for ours - bloody brilliant . They are provided by Talk Talk but have their own support which has been second to none over the 10 years plus we have been with them 👍

Map Check Current Status