EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 287 |
Manchester, England | 163 |
Birmingham, England | 135 |
Glasgow, Scotland | 94 |
Bristol, England | 59 |
Hackney, England | 35 |
Lewisham, England | 34 |
Islington, England | 33 |
Southwark, England | 32 |
City of Westminster, England | 30 |
Bangor, Wales | 30 |
Tower Hamlets, England | 28 |
Croydon, England | 28 |
Leeds, England | 27 |
Cardiff, Wales | 26 |
Nottingham, England | 22 |
Ealing, England | 20 |
Liverpool, England | 20 |
Solihull, England | 19 |
Plymouth, England | 17 |
Camden Town, England | 17 |
Leicester, England | 17 |
Southampton, England | 16 |
Sheffield, England | 16 |
Middlesbrough, England | 15 |
Newport, Wales | 15 |
Larbert, Scotland | 14 |
Enfield Town, England | 13 |
Wolverhampton, England | 13 |
Newcastle upon Tyne, England | 13 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Yer dar
(@ScottRyanSAFC) reported
Honestly @EE your wifi is absolute dog ****
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Jo Jo
(@JoanneTatchley) reported
@EE Unfortunately due to a mask having been faulty in our area for the past eight months I get horrendous signal and service from EE which makes calls almost impossible. Can this not be dealt with via chat or email? Because I do agree it is a very large jump in price
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chris
(@crappedout) reported
@EE I really wouldn't put ee and reliable in the same sentence.. the mast in the CF48 area constantly has issues.. to the point where I can't even be bothered to call to get compensation anymore
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Cris Anscombe
(@Brummiecris) reported
@EE Basically the last time I updated my phone, an additional line seems to have been added to my account without my knowledge, now I’ve noticed I just want to cancel it.
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scott
(@Superscotty1984) reported
@SamsungUK @EE After latest updates i now have an S10 brick, been stuck on "phone is starting..." for 6 hours now, can anyone help???? dont want to lose my 5k+ photos of my family.
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neil matheson
(@neilmatheson87) reported
@EE is there any problems in the Cambridge area my 4G seems to be really slow today?
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Dr Simon Connor
(@DrtheSimondo) reported
@EE sent, have wasted a lot of time on this recently, look forwards to some sort of resolution.
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Martin Smith
(@msmithuk22) reported
@EE 2/2 2 upgrades and the wrong one sent out according to CS. Several weeks ago I attempted to upgrade again and never received it. Last week agent says she would resolve it, then gets text saying handset Rec yet no credit on my account and now my credit report has been marked
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🧪
(@atanvir_) reported
@EE @English67065118 Hi im having similar issues when trying to gift data
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GaryMills
(@gazmills14) reported
@TomG07581187 @EE Sky don’t have mobile network there a MVNO on o2
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Harry
(@stylebyherz) reported
@EE I’m having trouble with my broadband
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༶•┈┈⛧┈♛ 𝔍𝔞𝔰𝔪𝔦𝔫𝔢 ♛┈⛧┈┈•༶
(@PinkXJasmine) reported
@EE Your customer service agents need sacked. Rude af.
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Ms Marmite 🤓
(@nicolajthompson) reported
@EE absolutely appalled by the lack of customer service from Brightstar! Upgraded my phones over 6 weeks ago and still no packaging to return my old phones - several hours wasted on the phone getting nowhere and several emails not replied to!! I don’t know where to go next!!
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FishKATG
(@FishVanadium) reported
@EE is someone available to talk about a problem with my internet?
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Ian Storror
(@Futurejazz) reported
@EE what's happening in Bristol, your service has dropped out 7 times in the last hour and a half, this is happening to often over the weeks since New Year. Are you unable to deliver a service?