EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 204
Birmingham, England 121
Manchester, England 97
Glasgow, Scotland 85
Bristol, England 43
Hackney, England 42
Croydon, England 38
Kingston upon Hull, England 33
Hammersmith, England 30
Newport, Wales 30
Cardiff, Wales 27
Southwark, England 27
City of London, England 27
Reading, England 23
Blackburn, England 21
Batley, England 21
City of Westminster, England 19
Halifax, England 16
Wembley, England 15
Bradford, England 15
Edinburgh, Scotland 15
Leeds, England 13
Liverpool, England 12
Paddington, England 12
Walsall, England 11
Luton, England 11
Newham, England 11
Peterborough, England 10
Shrewsbury, England 10
Milton Keynes, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jimmy_brad James Bradshaw (@Jimmy_brad) reported

    @EE I need help connecting to mobile data abroad and I can't ring you, the live chat isn't working on your website

  • BeaverDes DesBeaverFc (@BeaverDes) reported

    @EE Why always a bad 4g signal TW12 area. Everyday the same. " Please check your Internet Connection" And Try again. Very intermittent. Thinking of Changing To another Provider as its become so bad.

  • AlanHerron13 Alan Herron (@AlanHerron13) reported

    @EE is there an issue with your full fiber I'm getting 60mbps max tonight tried multiple resets and still the same

  • scribblefrog 🐸 scribblefrog 🌱 commissions open! 🍄 (@scribblefrog) reported

    @EE Hello! Looks like my mobile network's down, in Margate. Got any works or errors going on?

  • madmiller2011 andrew staniforth (@madmiller2011) reported

    @EE once again very poor signal in the EN9 area calls dropping all day and data is non existent

  • its_going_turbo DL (@its_going_turbo) reported

    @EE Is the broadband service down in the Fareham, Hampshire PO17 area ?

  • Kestral52 Peter H (@Kestral52) reported

    @EE I no longer live in England. Moved back to the US just days before the pandemic shut everything down, and extenuating circumstances forced me to stay. I haven’t used the plan in 2 years.

  • AllenHilton6 Allen Hilton (@AllenHilton6) reported

    @EE Coild you possibly explain why there is no mobile signal on the wards in @NandNhs ? My wife, recovering from surgery, had to borrow a phone from the staff

  • mariagoddard06 Maria Goddard (@mariagoddard06) reported

    @EE hi im having issues with my phone not ringing long enough could you please give me the code to dial to make it longer . Many Thx

  • tibbles0594 James Tibbles* (@tibbles0594) reported

    @EE Hey haven’t got any signal all morning? Having to rely on wifi atm, are servers down?

  • shonafran shona (@shonafran) reported

    shocking service from @EE once again, I am not even surprised anymore 😤

  • powellywolves powelly (@powellywolves) reported

    @EE your broadband is awful ffs

  • Graeme43822200 Graeme (@Graeme43822200) reported

    @EE my broadband (TN12) has been out all day. Your bot has just told me it’s going to be down for another 2 days. How am I supposed to work from home?

  • vodosioskbaas 💙💛madman (@vodosioskbaas) reported

    @EE you would have to pay me to get a contract with ee again. 6 years as a loyal customer and no offers no bargains just increased costs.

  • DunstanWClarke Stan Clarke (@DunstanWClarke) reported

    @ee have just tried to cancel a contract which expired in February which I can clearly see on my account only to be advised on web chat this number is not on my account. Only taken 2 hours to sort out. #rubbish #bye

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