EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 212 |
| Birmingham, England | 120 |
| Manchester, England | 94 |
| Glasgow, Scotland | 79 |
| Bristol, England | 45 |
| Hackney, England | 44 |
| Croydon, England | 40 |
| Kingston upon Hull, England | 33 |
| Newport, Wales | 32 |
| Hammersmith, England | 29 |
| Southwark, England | 29 |
| City of London, England | 28 |
| Cardiff, Wales | 27 |
| Reading, England | 24 |
| Blackburn, England | 22 |
| Batley, England | 20 |
| City of Westminster, England | 19 |
| Edinburgh, Scotland | 15 |
| Halifax, England | 15 |
| Wembley, England | 14 |
| Bradford, England | 14 |
| Leeds, England | 13 |
| Shrewsbury, England | 12 |
| Liverpool, England | 12 |
| Portsmouth, England | 11 |
| Newham, England | 11 |
| Paddington, England | 11 |
| Milton Keynes, England | 10 |
| Luton, England | 10 |
| Crawley, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Daniel Brown
(@Dbro1908) reported
@EE Clearly not as I don’t have internet or network access away from home
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Shann
(@Shannonsheap) reported
@EE my internet is completely down, don’t even have 3g or 4g. Only have 1 bar on my phone also. I don’t think I’m the only one having problems
-
Kirsty
(@kirstyjvg) reported
@PrestonBus I don’t know who can help but my network is down and I was wondering will this effect my daughter being able to use her bus pass? If she has no signal will the bus pass still show as active or does she require data to use it? @EE are having issues
-
Jimmy78
(@jimmy190178) reported
@EE @roderickiwalker Network is totally down. I've had no mobile data for over an hour now.
-
Nigel Kilpatrick
(@nigekilpatrick) reported
Is there any #Telco that has better customer service than @ee? I don't think so :). Treating me like a human being felt like a real novelty. Congrats @ee #bestcustomerservice
-
Eddie Jones
(@EddieJones88) reported
@EE hi, is your mobile network experiencing issues, data is not working.
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Robxcore
(@Robxcore2) reported
@EE Reliable? Down and no updates
-
Emmy 🏴☠️🌄 / 6.1 spoilers
(@dragonsongdiver) reported
@ElonMusgraves @EE went into store today to ask before i went to work and cell towers are down nationwide, O2 too he said
-
LampMan_Malleus
(@Malleus73119913) reported
@EE You have no data services at all at the minute, how you can post this and not an update on the issue astounds me. Get it fixed
-
aaron
(@acar321) reported
can @ee be less down please x
-
Jamie Turner
(@gotojt) reported
@EE hi there - are there any problems with wifi calling today? My wifi is all working fine but my iPhone can’t seem to connect to wifi calling (and I have turned it off and on again!). Thanks
-
Hannah Oliver
(@HEOliver94) reported
@EE is there something going on with your network today? I can’t send or receive phone calls and my date doesn’t work outside the house… my bill is paid so it’s not an issue from me?
-
XanderPics
(@XanderPics_) reported
@EE sort this 💩 out! Not getting any form on internet signal on my phone whatsoever!
-
Paul Knowles
(@ScampyFryNinja) reported
@EE It seems your internet 4/5G has gone down in the last hour or so. Cant connect to any data at all, phone cuts me off after a few seconds and your app isnt working. seems like your having a few issues?
-
Alan B
(@AlanBsafc) reported
@EE is that the network issue sorted