EE Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Kitchener (@eventsbykitch) reported 1 minute ago

  Do @EE realise how **** their app and website are! Literally leaving them because of this!

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  Steve Jay 🚫 by CRT 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (Starmer out)!! (@s1l2j) reported 3 minutes ago

  @EE this is my internet yet again. It’s absolutely rubbish, and I even pay extra for preferential signal. Diabolical service, and only word spaghetti rather than a fix! The postcode is Nn7 3fg

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  Brian Slater (@BrianSlater1976) reported 3 minutes ago

  @EE Shocking service today had to buy a 24 hour pass on EE WiFi to have some form of connection today. Would suggest a refund before I have to log a complaint .

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  Cathy Joslin (@CathyJoslin) reported 4 minutes ago

  @EE Hi hope you can help I’m not receiving OTP passwords from my bank

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  J (@Daylightfire) reported 5 minutes ago

  outstanding work from @WeAreOpenreach when installing neighbours fibre they cut our broadband, just cut the cable, Even though it clearly goes into a different house, and @bt_uk / @EE said, best we can do to get it back is Tuesday. The levels of customer service are at a new low

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  Mo (@mohoosenplus) reported 8 minutes ago

  @EE my number won’t work for iMessage help 😞

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  Paul Bennett (@Paul_Bennett23) reported 9 minutes ago

  How in 2026, where you can make bloody near on perfect videos of a chinchilla eating an elephant can I not get signal on my phone in london? Make it make sense @EE

• 
  Tobes (@theGrimey) reported 9 minutes ago

  @EE this is categorically unacceptable for your subcontractor @WeAreOpenreach to sabotage a customer like this - and neither is the apologetic shrug of the shoulders I got from your guides (nor the redundancy of your internal complaints procedure).

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  penny smith (@littlenaughty38) reported 10 minutes ago

  @EE is there an issue sending messages it keeps coming up failed 😣

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  British & Proud (@HLD159) reported 14 minutes ago

  @jammierooroo @SkyUK Steer clear of @EE twice sky prices and want £300 to terminate contract, new customers offered prices cheaper than #Sky.. its all a rip off

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  Seb (@SebParkinson) reported 15 minutes ago

  @EE I'm already on with a formal complaint about my abysmal service. Hoping you'll let me out of my contract so I can go with a provider that actually delivers what the customer is paying for.

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  Tyrone Power (@tyronepower81) reported 15 minutes ago

  @EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP

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  tony roberts (@trobbo38) reported 15 minutes ago

  @EE shocking customer service, shocking service

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  Liam Parry (@liam_spx) reported 24 minutes ago

  @EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.

• 
  Ozzy (@beardedhalalguy) reported 25 minutes ago

  @EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please