EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 216
Birmingham, England 122
Manchester, England 99
Glasgow, Scotland 59
Bristol, England 37
Croydon, England 33
City of London, England 31
Southwark, England 31
Hackney, England 30
Newport, Wales 30
Cardiff, Wales 29
Minehead, England 28
City of Westminster, England 25
Blackburn, England 25
Reading, England 23
Hammersmith, England 21
Liverpool, England 19
Batley, England 18
Leeds, England 15
Bradford, England 14
Luton, England 13
Newham, England 13
Wembley, England 13
Plymouth, England 12
Edinburgh, Scotland 12
Peterborough, England 12
Romford, England 12
Shrewsbury, England 12
Sheffield, England 11
Swindon, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Nitron101 Nadim Ali (@Nitron101) reported

    @EE Have no signal at home. Only my vodafone/voxi sim works.... And i live in London

  • Eternal_Albion Eternal.Albion (@Eternal_Albion) reported

    @Danny87479692 @EE Yup. Haven't seen any abuse all day. Just endless people saying you're not allowed to criticise guys earning 100s of millions to not be **** at kicking a football. Who where utter shite.

  • mrbarryrobinson Barry Robinson (@mrbarryrobinson) reported

    @EE First class customer service from Ottavia & Ollie at the Watford Store today. Incredibly helpful & patient-really happy with my phone upgrade. Please pass on my thanks & positive feedback to them.

  • XanderMethven Alexander Methven (@XanderMethven) reported

    Went for a phone upgrade and was told that the new phone would be an upgrade over my current one, turns out its a lot slower. Told I would get 5g data, got 4g data. The store said they couldn't do anything to fix this because of the contract. Very disappointed with @EE

  • Bluegirl4eva Nicola Read (@Bluegirl4eva) reported

    @EE I’ve been with @O2 for donkeys years, and I’m yet to get a signal at any even that holds more than about 300 people!! Drives me insane when I can’t go live at events because I “have no signal”!!!

  • AwNowik Przemysław Nowik (@AwNowik) reported

    @EE The English fans are just ****** up, instead of being happy about the success, they are ******* stupid. Well, it's also Hamilton's fault and blm.

  • HaradineRichard Richard Haradine (@HaradineRichard) reported

    @EE Seems pretty unanimous to me... you seem to think you're doing a fantastic job and providing quality service, but your customers all disagree... possibly not the comments you expected. FIX THE 4G ACROSS THE UK BEFORE 5G... OH, TOO LATE.

  • Debmac123Debs debs (@Debmac123Debs) reported

    @EE Hi I live in yo19 5ng and have had no phone coverage all day site says aware of issue but any ideas when it will be back up and running??

  • OnceUponASophie Sophie 🏳️‍🌈🌻🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@OnceUponASophie) reported

    @EfffingTory @EE You don’t think that raising £20million to help feed children in poverty makes someone a hero?

  • Mickey84Mason michael mason (@Mickey84Mason) reported

    @EE Yeah not amazing, feels like everywhere I go I have no signal

  • Debmac123Debs debs (@Debmac123Debs) reported

    @EE my phone signal has been out all day site says aware of issue but I need to know when it will be back

  • TaximanLondon Marshal #UTAG (@TaximanLondon) reported

    @roniirojdi @EE Or maybe you're a horrible little person who looks to be offended or a victim every waking hour. Total bollocks. So you left after 15 years. If it was so bad you'd have left after 15 weeks.

  • MusicbyScott Scott Spalding 🎶 (@MusicbyScott) reported

    @EE Hello. Do you match plans from other providers? Having been a customer for 15+ years, I was highly disappointed with the deal I was offered,.a new customer could have gotten better. I've now bought a phone elsewhere but still have a sim with you & again the deals are poor. Thanku

  • MarkJDeakin Mark Deakin (@MarkJDeakin) reported

    @EE Really unhappy with you this evening. You wiped the phone of my fiancee which held a number of important details for our wedding. Not to mention, the lax attitude from your customer service teams is staggering.

  • timbowills Tim Wills (@timbowills) reported

    @EE why am I unable to send a response to a Vodafone survey via text messaging? It simply will not send irrespective of my location and signal strength. All other texts have been sent.

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