EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

Less
More

ee Hero Image

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 199
Birmingham, England 183
Minehead, England 111
Glasgow, Scotland 98
Manchester, England 61
Croydon, England 40
Bristol, England 36
Hackney, England 33
Newport, Wales 29
City of London, England 29
Reading, England 25
Cardiff, Wales 23
Southwark, England 23
Barnet, England 21
Liverpool, England 21
Wolverhampton, England 18
Hammersmith, England 15
Halifax, England 15
Ipswich, England 14
Bedford, England 14
Luton, England 14
West Bromwich, England 14
City of Westminster, England 13
Leeds, England 13
Nottingham, England 13
Plymouth, England 13
Wandsworth, England 12
Sheffield, England 12
Dunfermline, Scotland 12
Edinburgh, Scotland 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • wala3Alzunaidi Wala’a AlZunaidi (@wala3Alzunaidi) reported

    @EE Could you please answer my DM. My network is not working since yesterday

  • JosephTurnerJJ JJ Turner (@JosephTurnerJJ) reported

    @EE I have called your phone and there is nothing you can do, nothing you can change and no apology. The girl was rude to me and said the woman who I spoke with organising my contract said about this price increase - she did not...

  • weemansgin Andrew Martin (@weemansgin) reported

    @EE I'd be grateful if you could sort the signal where I am. Very poor

  • gogogomofo neot (@gogogomofo) reported

    @ciaraedoran @EE Same, fairly sure service is down across Dublin

  • ScantleNuts12 Jack Scantlebury (@ScantleNuts12) reported

    @EE Thanks for the reply. And I’m sure @EE will be quick to offer a price reduction when the costs you face as a business reduce…? I have been an EE customer for over 10 years. I can’t ever recall receiving an email telling me my bill would be reducing… 1/2

  • Hathor32563459 Hathor (@Hathor32563459) reported

    @EE Since you ignored my replies, how can you be trusted to take action to sort the problems EE causes, for PAYG phone users?

  • JosephTurnerJJ JJ Turner (@JosephTurnerJJ) reported

    @EE I have a contract with you for 19 more months, I expect better service than this. I have been a customer with you/orange for 8 years and to be treated like this is disgraceful. I expect some compensation and help.

  • RichJ1980s Rich Puttick🇬🇧🇪🇺 (@RichJ1980s) reported

    So over a week of issues with @EE and @O2 texts and still no closer to finding the issue with EE not even responding and o2 telling me there is no known issue, yet here we are. Yet here i am tied into a 12 months contract 🙃🙃

  • janey55 JH (@janey55) reported

    @EE Allowed me to get upgrade sent to store knowing it was in my maiden name, but they wouldn’t release it to me despite 3 forms of ID! ID was enough to change the account name to my married name but not collect phone??! Was dismissed by your customer service team to top it off

  • Joolze_ Joolze (@Joolze_) reported

    @EE I’m being to wonder if it’s quicker to talk to you here about a complaint than on the phone, I’ve been abandoned on hold by someone who says you don’t have a complaints team!

  • KieranCairns Kieran Cairns (@KieranCairns) reported

    @elogudbyegirl @MartinSLewis @EE You can leave mid contract if you inform them of your intent to cancel within 30 days of notification

  • Michael57690152 Michael Armstrong (@Michael57690152) reported

    @EE @BAFTAGames Pity you can’t have the decency to at least acknowledge me about being far more expensive than the other networks and can’t even be bothered about keeping me as a customer after being with you for years!

  • JosephTurnerJJ JJ Turner (@JosephTurnerJJ) reported

    @EE I am disgusted with my service from you since getting my contract in November. First, why is my plan going up by 10% in March? Last March it went up by 80p now by more than £5. Secondly, I turned on roaming before my holiday, and when I got to Italy I had no data at all...

  • TinkerBell71_50 Vicky (Bell) Anderson (@TinkerBell71_50) reported

    @Superscotty1984 @EE Same here, sadly I'll be leaving then too after being a loyal customer for YEARS! @EE not helping and then putting the price plan up half way through the contract is no loyalty to customers at all. 😔

  • JaayOnPC ジ Jc - ********* (@JaayOnPC) reported

    @EE Im not getting any bars of signal in longridge uk area whats up with that?

Map Check Current Status