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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Swaffham, England 1
Royal Tunbridge Wells, England 1
Manchester, England 44
Glasgow, Scotland 74
London, England 155
Bridgend, Wales 3
Hammersmith, England 14
Bristol, England 18
Reading, England 9
Stafford, England 3
Crewkerne, England 1
Romford, England 6
Warrington, England 4
Hackney, England 12
Batley, England 8
Croydon, England 18
Southall, England 5
Birmingham, England 41
Welwyn, England 2
Dudley, England 4
Harrow, England 1
Clacton-on-Sea, England 2
Portsmouth, England 4
Chepstow, Wales 3
Leeds, England 6
Great Malvern, England 5
Bradford, England 6
Oldham, England 6
Blackburn, England 18
Edinburgh, Scotland 26
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • 666_Consigliere
    Lucifer's Consigliere (@666_Consigliere) reported

    @EE @TomTugendhat Get lost. This is bigger than Tom’s issue today. Everyone knows that it is a big problem across the country.

  • Freddie1985039
    Freddie M 🇬🇧 (@Freddie1985039) reported

    @EE Im sure they're aware of the problem as I received an SMS from EE a week ago, saying that they knew people were having problems connecting to devices like doorbells and they were looking into it, but heard nothing since. I'll call them tomorrow

  • oatesch
    🐐 (@oatesch) reported

    @rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none

  • CouncillorLuke
    Councillor Luke Bennett (@CouncillorLuke) reported

    @TomTugendhat @O2 @EE Correct. I had a better reception from my first (Cellnet) mobile in 1995 (in Devon)! Gone are the days of being able to rely on a decent signal! Despite that, ugly / tall mobile phone masts are everywhere (with zero effort to camouflage them or place them 'sensitively').

  • RichardBentall
    Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported

    Hi @EE your customer service is ****. All I wanted was an upgrade to my iphone and you've wasted 5 hours of my time (3 store visits, an application via the app, and a long chat this morning). You can't process my order because of an IT fault that you don't know how to fix.

  • Thisisordinary
    The Ordinary (@Thisisordinary) reported

    @EE @TomTugendhat Stockwell here and your coverage is so poor …… as well

  • GTSmoz
    GTSmoz (@GTSmoz) reported

    @TomTugendhat @O2 @EE But you had 14 years to fix it

  • BebbMalcolm
    Malcolm Bebb (@BebbMalcolm) reported

    @TomTugendhat @O2 @EE So which government mobile phone network do you use? 'Cos I don't see the connection.

  • bendougcraig
    Ben Craig (@bendougcraig) reported

    @TomTugendhat @O2 @EE Tom, this issue has been going on for years. It occurs in your current and former constituencies. So why wasn’t there an effort made when your party was in government to solve this?

  • Quelpanama
    Quelpanama (@Quelpanama) reported

    @TomTugendhat @O2 @EE Yet another issue where we have to think back to Tom’s time in Kabul liaising between MI6 and the SAS. Apparently sitting behind a desk in a building yards away from a communication mast he got a good signal. So heroic!

  • debrablakley1
    debra blakley (@debrablakley1) reported

    @EE my husband can’t connect on his EE account in USA . He has no phone service. Please can you help his number 07949399134

  • vis_unita
    Stu 🇬🇧 (@vis_unita) reported

    @VodafoneUK @EE your signal along with every other mobile network in the UK is pathetic. You even advertise that when one doesn’t work the dual network kicks in. Well it’s shite. I can’t make calls or receive signals in so many places which is 3rd world levels of embarrassment

  • No_to_wokery
    Provoke the Woke 🙈🙊🙉 (@No_to_wokery) reported

    @TomTugendhat @O2 @EE You had 13 years to fix this mess. What do did the Tories do in government again ?

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    Looking at getting 5G fail over internet device from @Ubiquiti 5G max offers up to 3.4Gbps downloads over 5G and there’s my @EE only getting 65Mbps.

  • SaffsAI
    🇵🇸 Bam Bam 🇵🇸 (@SaffsAI) reported

    @EE telephone number 01539248251 called. Identifying as EE. Said: - number will be blocked - they collaborated with BT. - had too many connection issues and will reissue sims - requested PII data, passwords and bank details. I started recording, they dropped. #scam #fraud

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