EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 199
Birmingham, England 109
Manchester, England 86
Glasgow, Scotland 60
Hackney, England 33
Bristol, England 33
Southwark, England 30
Croydon, England 30
Cardiff, Wales 26
Newport, Wales 26
Reading, England 25
City of Westminster, England 24
City of London, England 24
Blackburn, England 23
Minehead, England 21
Hammersmith, England 21
Batley, England 17
Bradford, England 14
Leeds, England 14
Newham, England 13
Liverpool, England 12
Halifax, England 12
Edinburgh, Scotland 12
Luton, England 12
Wembley, England 12
Portsmouth, England 12
Crawley, England 11
Romford, England 11
Wandsworth, England 11
Camden Town, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DonnyLebowski Anthony Reid (@DonnyLebowski) reported

    @ee slapping a 4% increase in charges when inflation is just 0.6% is pretty poor form!

  • tweedsideladdie Simon Ritchie (@tweedsideladdie) reported

    @EE Ok well that's a shame, because I've been a customer of EE since 2010 (and Orange before that). I'm now looking at satellite broadband, which I'm told is expensive... Turns out it's the same monthly price I'm paying for 1Mbps 🙄

  • DavidBayley13 David Bayley (@DavidBayley13) reported

    @EE Checkout is still not working.

  • Davebwfc21 Dave james (@Davebwfc21) reported

    @EE @DavidBayley13 Same problem here aswell

  • welshfreak Stu Roberts (@welshfreak) reported

    @Matthewhewitt84 @EE but their customer service is shockingly bad!!

  • y99waytem87 Michael Wayte (@y99waytem87) reported

    @bt_uk broadband almost as **** as @EE it take 2 hours to watch 1 hour programme

  • tweedsideladdie Simon Ritchie (@tweedsideladdie) reported

    @EE Yeah I've already got a data booster box from you, so I can use my mobile at home, because there is no 4G signal where I live. However, that booster box relies on the router and its 1Mbps speed. How would a 4G router work?

  • tweedsideladdie Simon Ritchie (@tweedsideladdie) reported

    @EE Estimated download speed range given on your website is 1-5Mbps. Consistently in the 20th percentile. Every video call I do is interrupted by weak signal, despite signal boosters/cables (rather than WiFi). Can any discount be offered if service can't be improved?

  • FxJohnjohn FxJohn (@FxJohnjohn) reported

    @EE your phone signal is pathetic constantly dropping out

  • FawcettJordon jordon fawcett (@FawcettJordon) reported

    @EE Loses connection every night between 7pm and 9pm, the box is forever flashing yellow and when it does work it’s really slow

  • bacontuna RichABacon (@bacontuna) reported

    @glossyprince @jayrayner1 @EE but that cost would then be for an extra service provided by them, so you'd then need a VAT invoice for the supply of a VAT invoice!

  • DavidBayley13 David Bayley (@DavidBayley13) reported

    @EE Your website seems to be broken! Won’t allow me to go past checkout

  • Cnelson5271 Craig🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@Cnelson5271) reported

    @BillyBoyWu @EE Did you have any issues with ordering it?

  • Ruthlisaellis Ruth Farrell (@Ruthlisaellis) reported from Meltham, England

    Whats happening with the EE network? I've had no coverage for two days now?! #EE #phonenetwork @EE

  • Pjdroberts Paul Roberts (@Pjdroberts) reported

    @EE does the phone signal on PAYG improve once you put credit on account? I requested a SIM but it’s barely giving me a signal... 1 bar of 4G became 3G then 1 bar of E?! That’s even worse than current provider so I’m reluctant to transfer number and add credit...

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