EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 221
Birmingham, England 132
Manchester, England 99
Glasgow, Scotland 67
Minehead, England 38
Hackney, England 36
Bristol, England 34
Southwark, England 33
Croydon, England 32
Cardiff, Wales 31
City of London, England 31
Newport, Wales 27
City of Westminster, England 25
Blackburn, England 23
Reading, England 21
Hammersmith, England 19
Plymouth, England 18
Liverpool, England 17
Batley, England 17
Bradford, England 16
Bedford, England 14
Wembley, England 13
Edinburgh, Scotland 12
Romford, England 12
Luton, England 12
Peterborough, England 12
Shrewsbury, England 12
Newham, England 12
Sheffield, England 11
Wandsworth, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MopatMot26 Mo (@MopatMot26) reported

    @EE shocking customer service for a loyal customer with 5 phones a month on contract with them . Customer service read...... blah blah party line from a script - but no respect for loyalty . We'll be taking our custom elsewhere . Really bad @EE - profits before good business

  • soconnor90 stephen o'connor (@soconnor90) reported

    @EE Hi peter, yes the same issue, i hit buy now then it asks me to login then this page appears, tried multiple times, tried on laptop, on phone and tablet

  • GavinMa31320605 Gavin Cameron Marshall (@GavinMa31320605) reported

    @EE trying to upgrade online, but your website is not working...any thoughts?

  • lilyluvrr ♡ hot gemini girl ♡ (@lilyluvrr) reported

    trying to find that woman on @EE that just hung up on me mid call because she got annoyed with me lmao who is she i just wanna talk …. worst network ever i swear bye

  • patanna anne juliff (@patanna) reported

    Update on stolen phone. Big thank you to @EE Carla,Walworth Rd for new SIM card and letting me speak bad Spanish and Connor in Darlington for his patience when I couldn’t remember my password 😳 @metpoliceuk Walworth Rd, so kind. Using old phone, need a grandchild’s help now

  • DonnyLebowski Tony Reid (@DonnyLebowski) reported

    @ee gone backwards in recent days network wise in Central London

  • GavinMa31320605 Gavin Cameron Marshall (@GavinMa31320605) reported

    @EE Hi Bob-have tried both, but still not working.....

  • soconnor90 stephen o'connor (@soconnor90) reported

    @sgtdusk @EE Hi @EE, ive been having the same issue for 3weeks and the people ive spoken to in the call centre have repeatedly told me i have to order it through the website i cant order it by calling?

  • _skar7 skar7 (@_skar7) reported

    @EE @VodafoneDEU … on roaming from UK with my EE sim -over 90GB of data available on my plan but on EDGE on @VodafoneDEU please help

  • dougkerrrrr Doug Kerr (@dougkerrrrr) reported

    @EE are there any network issues at the mo? My phone keeps losing all signal, says no sim card

  • Judders_83 Claire Walker (@Judders_83) reported

    @EE my signal has been shocking for the last couple of weeks, is it just my area, Widnes, because my husbands is the same or other places too? Thanks

  • omran1978 Omran (@omran1978) reported

    Hmmm so @VodafoneUK can only give me speeds of around 9Mbs on 4G and 5Mbs on 5G yet their network engineers see no faults?! @EE, just ordered a SIM to test on PAYG and I’m getting 170Mbs!! Looks like I’m moving all my numbers away from this crapy service!!

  • Stevenorient Steven (@Stevenorient) reported

    @Ofcom hi, I am having trouble with @EE unlocking or confirming if my phone is unlocked, despite raising twice with their online customer care to date no progress!!

  • azahmah Azhar Mahmood (@azahmah) reported

    @EE I switched my smart benefit for my sim to work in the us and I’m getting no signal anywhere. It keeps dropping. My esim doesn’t work at all but my physical sim decided to start working again. And I can’t contact ee because I have no connection.

  • aurorastars__ who cares ♡🦋 (@aurorastars__) reported

    @EE help

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