EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 198 |
| Birmingham, England | 169 |
| Minehead, England | 109 |
| Manchester, England | 85 |
| Glasgow, Scotland | 83 |
| Hackney, England | 37 |
| Bristol, England | 31 |
| City of London, England | 28 |
| Croydon, England | 27 |
| Reading, England | 26 |
| Newport, Wales | 26 |
| Cardiff, Wales | 25 |
| Southwark, England | 25 |
| Liverpool, England | 20 |
| Luton, England | 17 |
| Barnet, England | 15 |
| Plymouth, England | 15 |
| Wolverhampton, England | 15 |
| Bedford, England | 15 |
| Blackburn, England | 14 |
| Halifax, England | 14 |
| Batley, England | 14 |
| West Bromwich, England | 14 |
| Wandsworth, England | 13 |
| Nottingham, England | 13 |
| Dudley, England | 12 |
| Dunfermline, Scotland | 12 |
| Sheffield, England | 12 |
| Leeds, England | 12 |
| Camden Town, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Mandy Park ☮♥&♫
(@MandyP2103) reported
@EE And by not helping people who are desperate for help! Good job… NOT!
-
Chris Legge
(@chrislegge99) reported
@EE just placed an order online, made the payment and website crashed, money has been taken but no confirmation… help!!
-
Dan Phelps
(@DaddyDan8) reported
@EE Hi, can you advise when your stores will start selling iPhones unlocked to any network, as per the OFCOM regulations please. I want to run a new iPhone on a dual SIM with a personal EE and Three for work as they cannot give me an answer in store
-
BabyBratLuna🖤
(@MiniYin1991) reported
@EE signal so bad I can't phone nhs 24 very good
-
Geoff McQueen
(@theGeoffMcQ) reported
@EE Hello. Received an email asking me to phone EE about an order. Spoke to a chap there who couldn’t help as “all the managers had gone home”. He then hung up on me. I’m less than delighted, can you help?
-
Wilson Erumebor
(@wilsonrume) reported
@EE is something wrong with your network? Nothing seems to be working, calls, Internet etc..
-
KatM_*
(@KatM62260735) reported
@EE currently on day 5 of no network. Are there issues in SE London coverage?! Completely unable to use my phone as soon as I leave my house and the wifi
-
Kwoodlock
(@surfboardchamp) reported
@EE can you confirm when the signal will be back on in Blandford Forum Dorset please
-
Huw Morris
(@HuwRMorris) reported
Absolutely disgusted with the service received by @ee over a mistake they have made, only for their 'customer care' team to stop replying to me. You've lost a customer of 10+ years for good.
-
FMAcidphire21
(@FMAcidphire2185) reported
@EE OK sim arrived its been in my phone since yesterday still just says "emergency calls only" is it because I provided my pac code when I ordered online and I'm waiting on it porting over? Or do I need to activate it first as the leaflet said it would be ready to go
-
hooligan🏴
(@stid1912) reported
@EE why do I pay all this money I still can't get a signal in a pub 🤬
-
Jamie Taylor
(@jamie_2127) reported
from
Dunstable, England
@EE Any chance that in 2022 you could provide me with a decent broadband service.
-
😈queenie😈 IS SEEING ATEEZ‼️
(@queen_purdy84) reported
@EE no phone service or 4g signal for 3 days now and the internet keeps dropping in and out. When will this be sorted?
-
GrumpyGinger
(@grumpyginger86) reported
@EE Hi, no need anymore. My parents are travelling back south and their phones appear to be working to make calls now. Must have been a temporary issue in the Edinburgh area yesterday. Happy new year 👍🏻
-
Tony Proctor
(@mrtonyproctor) reported
@vodafone @EE I am currently a customer of a different provider with esim, what is the process to switch to either of you with an esim and keep my existing number