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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Walthamstow, England 1
Middlewich, England 1
Birmingham, England 40
Northampton, England 5
Accrington, England 1
Burnley, England 2
Widnes, England 3
Felixstowe, England 1
Preston, England 2
Galston, Scotland 6
Glasgow, Scotland 80
London, England 161
Wandsworth, England 7
Manchester, England 42
City of London, England 14
Reading, England 11
Stockton-on-Tees, England 1
Neath, Wales 2
Aberdare, Wales 1
Dublin, Leinster 1
Chorley, England 2
Norwich, England 6
Street, England 1
Southwark, England 16
Stevenage, England 2
Ilford, England 9
Nottingham, England 2
Biggleswade, England 1
City of Westminster, England 6
Paignton, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Akipnotic
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Akipnotic) reported

    @ashkir868562601 @EE I just spoke to ee on the phone and their whole network is down

  • ach59
    Photo man (@ach59) reported

    @EE I’m not ‘having a spot of bother’ as you put it, I’ve got no internet- no TV, Alexa or Heating control - and no help from EE (so far)

  • katharinebarto6
    Katharinebarton (@katharinebarto6) reported

    @TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!

  • Beardmore8Mark
    Mark Beardmore (@Beardmore8Mark) reported

    @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all

  • PhlipGodfrey
    Philip G (@PhlipGodfrey) reported

    @SClash2019 @EE @Apple They've gone dreadful recently, everytime I ring my fiance and also one of my friends who both use EE I struggle to hold a conversation with either of them as their signal constantly break up. It's not my end as I've tried two different sims with the same result!

  • oatesch
    🐐 (@oatesch) reported

    @rorysutherland HS1/eurotunnel is a particular embarrassment. @EE were contracted to provide signal (perhaps just tunnels?) and yet there’s ~none

  • RichardBentall
    Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported

    @EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?

  • maz362
    مـ(maz362 )ــازن سعيد (@maz362) reported

    @EE @_nicks_tweets having any issues with roaming??

  • Boothy_4
    David Booth (@Boothy_4) reported

    @BeneyHewson @EE Same issue. Looks like a widespread issue after searching on here.

  • marciomilk
    MarcioMILK (@marciomilk) reported

    @EE @_nicks_tweets I'm also having trouble with roaming from the Netherlands. I have unlimited data so defo there's somethign going on

  • JohnAH190975
    John A Holman 🇬🇧 🇺🇦 🇵🇱 🇺🇸 🇩🇪 🇫🇷 (@JohnAH190975) reported

    @EE really you ******* penalised me for not paying my phone bill but you ******* can't even fix the ******* EE App as I said before the ee app is ****** because it doesn't allow me to look at my bills which gives me the option to pay my bills

  • clairemul87
    Claire Mulholland (@clairemul87) reported

    @EE im abroad and cant access my roaming i cant contact anyone and will lose WiFi soon please help

  • Fletchmeister81
    Darrell fletcher (@Fletchmeister81) reported

    If you live in Rhyl and are thinking of moving to @EE because of there coverage map saying you get 5g+ dont its not even working yet apparently 99% of Rhyl should get it, you only get 4g and its crap

  • kirst087
    Kirst ❤ (@kirst087) reported

    @EE when are you going to fix this? My upgrade was April, still can't order online 😤

  • Thelurch
    Chris TheLurch Saunders 🌶 (@Thelurch) reported

    @cpfcjc Wow! Such denial! Unbelievable. Go to @EE like we did. The @O2 staff in that shop are encouraging everyone to defect to EE as they are so fed up with people complaining about no signal in the town.

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