EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 209 |
| Birmingham, England | 101 |
| Glasgow, Scotland | 91 |
| Manchester, England | 58 |
| Hackney, England | 53 |
| Kingston upon Hull, England | 36 |
| Croydon, England | 35 |
| Bristol, England | 35 |
| Hammersmith, England | 35 |
| Newport, Wales | 27 |
| Reading, England | 24 |
| Batley, England | 23 |
| Southwark, England | 22 |
| Cardiff, Wales | 21 |
| City of London, England | 18 |
| Wembley, England | 15 |
| Barnet, England | 14 |
| Bedford, England | 14 |
| Blackburn, England | 12 |
| Luton, England | 12 |
| Wolverhampton, England | 12 |
| Crawley, England | 11 |
| Islington, England | 10 |
| Edinburgh, Scotland | 10 |
| Halifax, England | 10 |
| Portsmouth, England | 10 |
| Bradford, England | 10 |
| Liverpool, England | 9 |
| Sheffield, England | 9 |
| Romford, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Lee Jones
(@thisleejones) reported
@ee specifically aimed at Ashleigh and Olivia S., ladies I hope you’re both well, I have a repeat of the previous problem except this time my watch is inactive also. Please could you confirm that EE‘s policy of £20 as adequate gesture for making a customer vomit
-
David Morgan
(@morgs4mountains) reported
So sad to have to leave @EE today. I phoned & asked if I could have a SIM only deal as my contract has ended & keep EU roaming. Advised that I cannot. Now an @O2 customer & the sigh that the @EE employee gave as I told him as to why was heart wrenching. What are you doing EE?
-
BigQueed
(@queed048) reported
Hi @ee long term customer here but not for long if you keep funding hate.
-
🚆1❼ʘ710🚆
(@aBl170710) reported
@EE Maybe it hasn’t been resolved! 4th call since moving over now. My son’s old number has not migrated over through the night - I followed the same process as mine and wife’s phones which had no issues
-
Alberto Valverde
(@ballaverde) reported
Hi @EE trying to request a PAC number from abroad but its impossible to reach you via text, nor phone calls to any of your cs numbers, nor within the EE app. Can you help plz?
-
Ben
(@Ben08800763) reported
@AshScrivens @EE @O2 No! Signal **** !
-
J
(@JohnCarnBHX) reported
@AshScrivens @EE @O2 Don't touch 02 at all the signal is ****, I'm on 3 and have no issues at all.
-
Steven Lord 🌸
(@lord_lordy) reported
@EE any issues in Taunton area? Only getting 2mb/s rather than usual 25
-
Brittany🤍
(@_brittmercado) reported
@EE can someone help with my data roaming charges as I’m abroad and cannot call. Thank you!
-
Debbie lodge
(@Debbielodge4) reported
@EE after waiting months and months for broadband fitting into my holiday home you now tell me this won’t happen due to BT Costs. I have 11 contracts with EE. If my order for broadband doesn’t go through I will cancel each one when they due to expire. Over £8k yearly
-
Dave Bagnall 🇬🇧
(@djbsuffolk) reported
@queed048 @EE Ah I don't read that **** so wouldn't know!
-
Kevin Law
(@lawsie2009) reported
@EE currently not getting 5G only 4G are there currently network issues?
-
Jupiter
(@Jupiter95609602) reported
@EE Your customer service stinks. Been a loyal customer for 8 years & you expect me to take a contract of the same or higher value, when there is a cost of living crisis going on. Lost my custom.
-
Chris
(@ChrisConstChara) reported
@EE I had no service from Monday until Thursday evening…
-
Tariq ☕
(@rzeta0) reported
@StopFundingHate @EE I will be writing a letter to the board of @EE Sometimes the top of an organisation has no clue what kind of stupid or bad things are happening inside it.