EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 224
Birmingham, England 136
Manchester, England 99
Glasgow, Scotland 68
Minehead, England 42
Hackney, England 36
Croydon, England 33
Bristol, England 32
City of London, England 31
Cardiff, Wales 30
Southwark, England 30
Newport, Wales 27
Blackburn, England 22
Reading, England 21
Liverpool, England 20
Batley, England 20
City of Westminster, England 18
Bradford, England 17
Bedford, England 16
Plymouth, England 16
Wandsworth, England 13
Romford, England 13
Peterborough, England 12
Newham, England 12
Norwich, England 11
Dunfermline, Scotland 11
Wembley, England 11
Leeds, England 11
Sheffield, England 11
Portsmouth, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ChestneyGraham 🏳️‍🌈GingerRainbowPup ❤️🧡💛💚💙💜 (@ChestneyGraham) reported

    Hey @EE are you having outage problems with home broadband? It was working this morning and has not been working at all this afternoon and yes I've tried restarting the home hub.

  • Dannycycles Daniel Ball (@Dannycycles) reported

    @EE it’s been 24 hours and @EE still haven’t bothered to reply to me for help

  • george_tak george tak (@george_tak) reported

    @EE I'm having serious EE network problems since yesterday. in North London and North West London. What is going on?

  • amrish1304 manishR (@amrish1304) reported

    @VodafoneUK it's time to upgrade and the selection of phones is poor.@EE and @O2 has a better choice! They still have the samsung note 20 ultra and vodafone stopped it. They even had the #XiaomiMi11Ultra for a week just. And the tarrifs! Wow so expensive Time to change i guess

  • Carlinlooker Rynote (@Carlinlooker) reported

    @YardleyShooting @EE Try Webchat with EE, explain they have duty to provide service under section 50 of CRA 2015. Tell them they have breached contract then make the request to provide the service paid for but for inconvenience they must provide you with a reasonable discount. enforce your rights

  • KeeganHoare1 Keegan ***** (@KeeganHoare1) reported

    @EE looks like I’ll have to call head office cause no one seems to be doing anything to help..?

  • GrannySnatcherr Kev 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@GrannySnatcherr) reported

    @EE my internet has been down since this morning in NR30 5ER. Any chance someone could tell me what's going on pls?

  • PhilipStaunton Philip Staunton (@PhilipStaunton) reported

    @YardleyShooting @EE They make it really hard to get the unlock code too - awful company

  • tangowata W A (@tangowata) reported

    @h4n1h @EE Hani, don't waste your time waiting for them to reply, they never do, this account was only created for posting good morning at 8am and good night at 11pm. Almost 2 hours have gone since they started this tweet, they've not answered any of the enquiries though .They do not care.

  • LawrenceLambon Lawrence Lambon (@LawrenceLambon) reported

    @EE Hi, is there an issue with broadband in Co. Antrim - knocknacarry specifically? Nothing since 7am, several router reboots.

  • MagathaBagatha MagathaBagatha (@MagathaBagatha) reported

    @mumsymaker @Dyfed_Telecom No. I've still got slow internet. Last night we had two hours of 40Mbps. Nearly died of shock. Now it's 3Mbps again. It's a mast issue but @EE won't listen and won't fix.

  • YardleyShooting Mike Yardley (@YardleyShooting) reported

    My signal issues with @EE still not resolved. Wasted hours of time. They were due to call back. Did they? Of course not, just another dysfunctional system. Time to leave them.

  • 1brookebond brookey (@1brookebond) reported

    5 phones. All in my name with @EE . The customer service is shocking. Been with them for over 20 years! Disgusting.

  • MagathaBagatha MagathaBagatha (@MagathaBagatha) reported

    @mumsymaker @Dyfed_Telecom @EE I emailed the Welsh Government this morning asking what to do. The reply ignored my complaint about my ABC grant-funded broadband, but informed me that my property has been "approved for publicly funded fibre roll-out". I won't hold my breath...

  • ttyEngland M🌸 (@ttyEngland) reported

    @YardleyShooting @EE I'd suggest not tieing yourself into another contract. Most operators have contract free or '1-month' SIM only deals often more attractive than their tied contracts but 1st. identify which networks have a good signal where you want them.

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