EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 217
Birmingham, England 108
Glasgow, Scotland 92
Manchester, England 70
Hackney, England 51
Bristol, England 37
Hammersmith, England 35
Kingston upon Hull, England 35
Croydon, England 32
Reading, England 27
Cardiff, Wales 25
Newport, Wales 25
Southwark, England 24
Batley, England 24
City of London, England 21
Halifax, England 17
Barnet, England 14
Bedford, England 14
Bradford, England 13
Wembley, England 13
Luton, England 12
Blackburn, England 12
Wolverhampton, England 12
Edinburgh, Scotland 11
Peterborough, England 11
Liverpool, England 11
Crawley, England 11
Portsmouth, England 10
Harringay, England 9
Ilford, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Just sort your network out, and your appalling customer service!!!!! #skynews #bbcnews

  • kirkman174 BenK (@kirkman174) reported

    Shockingly poor service from @EE not just the network either. #nobrainer it is not.

  • Kaaayliii_xo Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    @EE I’ve been waiting over 24 hours for someone to check my message. It’s very urgent and it’s disgusting being ignored when im panicking someone is trying to scam me/fraud. Please do your job and actually help me!!!!!!!!

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Why is the signal in my area so awful? Why is your customer service so appalling? Could you sort it out!!!!!

  • sBQHeDJCzu7STQr Adam (@sBQHeDJCzu7STQr) reported

    @MohamedAbdulwa @EE Same here mate I’ve been with EE for 15 years and they won’t match an offer from another network. Orange was amazing in retaining loyal customers but EE is all about profits. I have like 5 phones with them I’ll be moving them all next month

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Your customer service is appalling, they have repeatedly been unable to get my account on their screens, and the signal where I live is zero during the day!!!! This is not the way to run a Mobile network, GET YOUR ACT TOGETHER!!!!!

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @SalemWazaki @EE This does not surprise me, they have awful customer service on the phone too!!!

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE @GoogleUK Why is your customer service so dreadful? Your network coverage is no better!!!!!!!

  • mrken1970 Ken Morgan (@mrken1970) reported

    @EE Hi, apologies. I have been off line. I have spoken to the call centre hence the tweet but as I'm in contract still, it's quite clear you're unwilling to help.

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Your customer service is appalling, they couldn't even bring my account up on their screen when I phoned 150 today!!!!!! You call yourselves a major mobile network!!!!! DON'T MAKE ME LAUGH!!!!! Also the signal in my area is non existent!!!!! #skynews #GMB #BBCBreakfast

  • netmnp Bernie (@netmnp) reported

    @EE Any problem with your network in central London? I don't have any data today.

  • sweetypiecheeks sarah scaife (@sweetypiecheeks) reported

    @EE not phone signal day 3. A refund would be a good idea don't you think ?

  • ivor_park_fin Ivor Harper (@ivor_park_fin) reported

    It's ******* Hampshire FFS, I'm not in the outer Hebrides. What is your lame-*** excuse for 'no signal' @EE This sucks. Do better.

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Your network coverage is utterly awful!!!! Your customer service is equally bad!!!!! SORT IT OUT!!!! CALL YOURSELVES A MAJOR MOBILE NETWORK?!!!!! DON'T MAKE ME LAUGH, I'LL ASPHYXIATE!!!!!!

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE @Blu3M1st Your customer service is appalling!!!!

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