EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 201 |
| Birmingham, England | 102 |
| Glasgow, Scotland | 92 |
| Manchester, England | 70 |
| Hackney, England | 51 |
| Croydon, England | 33 |
| Kingston upon Hull, England | 33 |
| Bristol, England | 32 |
| Reading, England | 30 |
| Hammersmith, England | 29 |
| Southwark, England | 27 |
| Batley, England | 23 |
| Newport, Wales | 23 |
| Cardiff, Wales | 22 |
| City of London, England | 20 |
| Halifax, England | 16 |
| Barnet, England | 13 |
| Crawley, England | 12 |
| Camden Town, England | 12 |
| Liverpool, England | 12 |
| Portsmouth, England | 12 |
| Luton, England | 12 |
| Edinburgh, Scotland | 12 |
| Wembley, England | 12 |
| Bradford, England | 11 |
| Blackburn, England | 10 |
| Bedford, England | 10 |
| Leeds, England | 9 |
| Paddington, England | 9 |
| Romford, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
X.XX.MMXX
(@slithering_beau) reported
@EE please I need a resolution please
-
Marshall ⚒️
(@Marshallbutlerr) reported
@HEELStepzYES @EE 28 days?? Wtf, was expecting to get it shipped next week 😭
-
Kristin Duffy
(@kristinduffyuk) reported
I don’t want to be “that person” but what do you do when customer service is so bad and you’ve been hung up on by an automated voice agent because they won’t get to you by the time they close in TWO HOURS and the chat line won’t pop up as promised? @EE I pay for data to share 1/2
-
MrSensible
(@startmakingsens) reported
@ThePrizeForce @EE It’s a war of attrition. They want you to give up. Calling ScottishPower took 1h20 to get through, then bounced from one dept to another, each time back in the queue, total 4h30, and then they ignored their own resolution and back to sq1. Their mistakes always favour them🤔
-
Rob
(@Rigobluenose) reported
from
Littleton, England
@EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls
-
Andrew Tarrant
(@zoinksmycoffee) reported
@EE I upgraded to the 14 Pro Max as soon as it went live on the 9th, but due to there been a problem with my upgrade, it got cancelled without me been made aware. I found out Monday when I had to call about something else and the upgrade was put through again. 1/4
-
Mike Wood
(@ThePrizeForce) reported
@startmakingsens @EE Call the help number and first hear a recorded message, "Have tried our website.....". DO YOU REALLY THINK I'D BE CALLING THIS NUMBER IF DIDN'T HAVE TO!!!!
-
MichelleW
(@Michell07061911) reported
@EE Dissapointed I've been suspended services after a promise to pay is in place, discussed at length a few weeks ago.Currently abroad and need a service for work
-
Sarah Williams
(@Sexysez84) reported
@whatisthistwit @O2 I wish! They can't even reply to me about the crap coverage suddenly in our village! Had to get an @EE pay as you go sim to do my work!
-
charlotte carey
(@charcarey) reported
@EE Hi, I bought an iPhone 14 pro in the US while on holiday do you guys support Esims on plan? Since it doesn’t have a sim tray?
-
Claudio
(@ClarkVolo) reported
@EE Good morning. Could you help me? I recently got an Apple Watch from the Apple Store and can’t set my data plan (it’s a cellular model) as I keep getting error 102
-
Simon Cottam
(@SimonCottam1989) reported
@EE Is this a joke? Pre ordered mine, paid up front to be told that I have to wait an extra 28 days?? No compensation offered! Terrible communication 😡
-
°• Mo F •°
(@Messiah12110) reported
@EE Get a f***** grip 90 quid for a phone?! Lost your damn minds. At the time of a #livingcrisis This companies will never ever stop taking our money!
-
Sir Richard B-H-Soame 13th BT
(@SOAMER) reported
It’s the weekend and @ee no mobile internet at home you are seriously the worst mobile company in the uk
-
Simon Hughes
(@hawkingehughes) reported
@EE can you tell me why your service doesn’t work in the channel tunnel currently? I can roam no problem on the return to Uk and Vodafone handset has signal heading to France