EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 196
Birmingham, England 112
Manchester, England 85
Glasgow, Scotland 59
Bristol, England 34
Hackney, England 32
Newport, Wales 30
Croydon, England 30
Southwark, England 29
Minehead, England 25
Cardiff, Wales 25
City of Westminster, England 24
Blackburn, England 23
City of London, England 23
Reading, England 22
Hammersmith, England 21
Batley, England 17
Leeds, England 14
Liverpool, England 13
Wembley, England 13
Newham, England 13
Bradford, England 13
Edinburgh, Scotland 12
Portsmouth, England 12
Paddington, England 11
Romford, England 11
Luton, England 11
Camden Town, England 11
Oldham, England 10
Crawley, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CraftyPopps CraftyPopps (@CraftyPopps) reported

    @EE I haven't had 4G for 4 days now. Other phones in my household on EE have it so it's not a signal issue. I've rebooted phone and checked settings but nothing. Please help

  • helenbarrell Helen Barrell (@helenbarrell) reported

    @EE Can I send the text of my complaint via DM, please?

  • TRAXXAS58 TRAXXAS58 (@TRAXXAS58) reported

    Getting really bored of @EE broadband. They "upgraded" our broadband & sent a new router 7 weeks ago, since then its been 7 weeks of broadband dropouts multiple times a day, kicking you out of online games, cancelling downloads, stopping videos. Fix it already?!

  • Jane_Dunford Jane Dunford (@Jane_Dunford) reported

    @EE is it possible to actually speak to someone about an account issue?

  • KishanU14 IG: @ieatmywages 🍗🍟🍕 (@KishanU14) reported

    Hi @EE i’m having connectivity issues. My data keeps cutting out. Its been happening over the past 2 days

  • haasanldn ShukriAbdi (@haasanldn) reported

    @EE @GDH38742095 Also having the same problem

  • steph_petch Steph petch (@steph_petch) reported

    @EE why is stuff like only fans not working on data

  • SuePerry21 Sue Perry (@SuePerry21) reported

    @EE what is happening with my mobile internet service? The last 2 days it’s been mostly off and I’m getting g emails to say there’s a problem in my area - SA10 and it’ll be down for 9hrs yesterday and 10hrs today! Getting very fed up with this awful service

  • TheGodThunder Rob (@TheGodThunder) reported

    Was going to take on a new contract with @EE today. But the phone I was going to get isn't available to me as an existing customer. Great news, looks like I might be buying it elsewhere

  • nicolez_x nicole🖤 (@nicolez_x) reported

    @EE I’m getting sick of going around in circles with your customer care team. Someone called me to discuss the account then hung up on me? Over a month I have been trying to sort this out now.

  • helenbarrell Helen Barrell (@helenbarrell) reported

    @EE I'm trying to send a complaint using your online form but it says I've gone over the 500-word limit. It's actually under 400 words. What should I do?

  • IsThatPL IsThatPL (@IsThatPL) reported

    @tom550993 @VodafoneUK Ive had a few issues and @EE have been superb in dealing with whatever it’s been. When they worked out that one issue was because my house is now equal distance from a 3G and 4G mast they were totally honest and even offered to rip up my contract if I wanted to!

  • SeanBow3 Séan Bowe Videos 🏁✈ (@SeanBow3) reported from Barnet, England

    @EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?

  • UltimateMasher1 Robert 'Mash' Webster 📖 (@UltimateMasher1) reported

    @ChocOnTour @EE That’s odd, I’m on EE and never seen this issue, hopefully they can listen and fix it. But also there is an issue going on with Xbox too with a major disconnecting issue too, just so you have a heads up buddy

  • Kieranparr17 Kieran Parr (@Kieranparr17) reported

    @EE My internet hasn’t been working for nearly 4 days now, I’ve reset it the router, turnt it off and back on, still not working, I switched over from talktalk because I was told by one of your team member that this would be better, I regret the switch over now

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