EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 230 |
| Birmingham, England | 153 |
| Manchester, England | 94 |
| Minehead, England | 91 |
| Glasgow, Scotland | 76 |
| Hackney, England | 41 |
| Bristol, England | 35 |
| Croydon, England | 34 |
| Reading, England | 29 |
| Southwark, England | 28 |
| Newport, Wales | 28 |
| City of London, England | 28 |
| Cardiff, Wales | 26 |
| Hammersmith, England | 18 |
| Liverpool, England | 18 |
| Blackburn, England | 17 |
| Plymouth, England | 16 |
| Batley, England | 16 |
| Bradford, England | 16 |
| Bedford, England | 15 |
| Romford, England | 14 |
| City of Westminster, England | 14 |
| Wembley, England | 13 |
| Sheffield, England | 13 |
| Peterborough, England | 13 |
| Luton, England | 12 |
| Wandsworth, England | 12 |
| Leeds, England | 11 |
| Newcastle upon Tyne, England | 11 |
| Hounslow, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Zain
(@isitzain) reported
@OpenreachHelp @EE looks like you should be able to get openreach to fix my internet any day of the week...
-
thathgirl
(@Xhu1zxms4) reported
If you’re thinking of moving over to EE, think again!! And don’t get me started on their ‘trade in’ scheme 😶 traded in my previous iPhone and told it would bring my monthly payments down... EE sort it out @EE
-
Chris Parker 🇬🇧🇪🇺🚵🏻♂️
(@bangkokram) reported
@asiapac001 @EE Other than phones I usually do. Bizarrely this year my car insurance came back cheaper? Never happened before.
-
MDCCCXXXVII
(@MDCCCXXXVII) reported
Hello @EE can you help me? I have a Huawei P30 Pro and i want it to ring for 30s instead of 20s before voicemail cuts in. I have tried using **61*07953222222*11*30# but it's saying 'connection problem or invalid MMMI code'. Any ideas?
-
Chris Parker 🇬🇧🇪🇺🚵🏻♂️
(@bangkokram) reported
I've been with @EE for 24 yrs. I've an issue with my S20, I did get through to tech support & received a call back. I said I'd drop the phone off at EE shop to send away. New SMS says case closed so I'll have to explain again. Thinking of switching mobile provider & WiFi..
-
𝐃𝐚𝐧 𝐋𝐨𝐰𝐞 (𝖡𝖺𝗋𝗆𝗒𝖡𝗅𝗎𝖾𝖻𝗂𝗋𝖽)
(@BarmyBluebird94) reported
@avfcut1 @btsport @EE Same issue with my , have you got a fix
-
David
(@djw_365) reported
@DarrenDevBT @EE @bt_uk Tried this after searching and seeing others have had the same problem on here - but didn’t work for me!
-
Darren Jordan
(@Darren__Jordan) reported
@EE Hi, for some reason my phone is telling me calls are barred but I have unlimited calls and account is not in arrears. Can you help?
-
Infamous God
(@The_Famous_G0d) reported
@EE Cancel it completely as I no longer need it. Thanks.
-
Colin Moores
(@ColinMoores) reported
@EE Quite a popular one, Chrome. Had the same issue on Windows 10 and android11
-
Adam Land
(@adam_land87) reported
@EE Oh I see, so it goes down depending on when you’re on the billing cycle? I was wondering if it was because she was using hotspots or something.
-
Only Me 🇬🇧
(@Me_Scuba_Steve) reported
@EE Last night we turned the hub off and on 4 times to try to clear whatever issue it was but it never happened - we had to watch Netflix in full pixelation mode.
-
Frédéric G-man strikes Again
(@FreGallenteA) reported
@EE And 02 is still better than you in Customer service
-
Carl
(@officialnucky) reported
@EE Never worked properly. Kept disconnecting from WiFi and Bluetooth and it was really annoying. Gonna get a Find X3 Pro once the return has been processed as I love my Find X2 Pro
-
Infamous God
(@The_Famous_G0d) reported
@EE I'm no longer using the EE network so I wouldn't be able to call that number. I tried calling the customer service number but I was unable to pass security because I hadn't used the account for a while.