EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 196
Birmingham, England 113
Manchester, England 85
Glasgow, Scotland 48
Bristol, England 33
Hackney, England 31
Newport, Wales 30
Croydon, England 30
Southwark, England 27
Minehead, England 26
Blackburn, England 25
Cardiff, Wales 25
City of Westminster, England 24
City of London, England 23
Reading, England 22
Hammersmith, England 21
Batley, England 17
Leeds, England 14
Liverpool, England 13
Wembley, England 13
Newham, England 13
Bradford, England 13
Romford, England 12
Edinburgh, Scotland 12
Portsmouth, England 12
Paddington, England 11
Luton, England 11
Camden Town, England 11
Crawley, England 10
Wandsworth, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • nizzyt1 Nizzy (@nizzyt1) reported

    @radio_barry @EE @ThreeUK I made the switch a long time ago - was out in france - no txts no calls no sat nav !! When I got home I asked why I couldn’t use my allowance and pay for the extra - as I’ve not bought a bundle for abroad !! Never had that when they were orange!!! Hung up and swapped to 3

  • JP_CAFC Jono (@JP_CAFC) reported

    @EE claims to have the best coverage but the last 2 places in London I've lived has the worst signal. Time to move on I think. @VodafoneUK got any deals?

  • Deanrog81999721 Happy chappy (@Deanrog81999721) reported

    @EE can someone ring me about my upgrade that I'm trying to set up. Have spoken to 3 different people and still nothing sorted. Very bad customer service. One said they would ring me back. I'm still waiting 5 hours later.

  • Ryan_Moss14 Ⓜ️oss (@Ryan_Moss14) reported

    @EE What’s happened with your signal service recently, it’s worse than friggin Vodafone atm and that’s saying something! I don’t get signal anywhere, or it’s only 1 bar, even at my house! It used to be everywhere but it’s a shambles atm. Contract renewal in sept 🤔

  • VRHutch46 Rossi (@VRHutch46) reported

    @EE Evening guys, Any chance of some help please?

  • J90327 Janine (@J90327) reported

    @EE Yes. Sorry, Jo. I got buried in work. It did eventually get faster but it was ridiculously slow for an hour or so

  • mr_jimah Mr Jimah (@mr_jimah) reported

    @EE almost a week and the issue with my BT sports hasn’t been sorted???

  • bjblyth Benjamin Blyth (@bjblyth) reported

    Hi @ee - your 4G has stopped in LE2 2FS - can you pull some strings to get it working again? Have spoken to your tech support, they’re completely unaware of any issues. Thanks!

  • tmw1000 Tina Walsh (@tmw1000) reported

    @EE @abbie_smithhh I've had constant signal problems since I signed up in October, can't even make a phone call. They won't fix it but will reply with endless 'we know how important it is to stay connected' blah and ask you to dm them. Check their timeline. I'm leaving.

  • adallin Andrew Dallin. (@adallin) reported

    @EE 1 I don't live in London 2 your prices are terrible

  • MelGoodliffe Mel Goodliffe (@MelGoodliffe) reported

    @EE oh the irony! I had decided to leave O2 after 11 years because of shocking service and take 4 numbers to you guys (to add to the one I have with you) and you can’t log me in! What is it with communications businesses not being able to communicate?

  • dweeby94 Dweeby94 (@dweeby94) reported

    @EE atrocious service from EE. Was sold a damaged iPhone 12 from store, the store said they couldn’t help and advised me to call 150 and the team on 150 advised it’s a store issue, have turned up at the store prior to the advised closed time and told they have gone home.

  • Deanrog81999721 Happy chappy (@Deanrog81999721) reported

    @EE I'm trying to upgrade. Spoke to 3 different people one of who said they would ring me back in 10 mins. This was at 1-30 this afternoon and I'm still waiting. Absolute joke customer service.

  • fionasimpsonsav Macleantheknife (@fionasimpsonsav) reported

    @EE my phone is not working here in the states I really need to access something please advise and help me 🙏

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