EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jones #21 (@jonesy_laaa) reported@EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!
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john jakes (@jakesy69) reported@EE why can I not get @GBNEWS on my tv apps I pay good money for this service but I’m not getting what I pay for
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penny smith (@littlenaughty38) reported@EE is there an issue sending messages it keeps coming up failed 😣
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Alan Roberts (@AlanRob68902430) reported@EE is there an issue with your website , when I try to log in its in a loop reloading page about 10 times then white screen with "BLOCKED" in top left corner, my contract up today seems you don't want me to renew it
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cal🏴 (@TartanHaggis93) reported@EE I have, more than once and recieved no resolution. It is not worth me annoying myself reporting it again for you guys to do nothing when i can just change provider
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sunshine2015 (@iconicdriver) reportedAfter 30 years with @EE t mobile and mercury decided to jump ship as the best deal they could offer was double the price of another provider. Guess it dont pay to be a loyal customer any more
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bè rëåsøńābłè (@kelvinme273) reported@dapsycool_ @EE that's the best thing to do brother. I got sick of ee and the false claims about being "the best mobile network"
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Liam Parry (@liam_spx) reported@EE Your customer service is appalling - why have I been contacted by Advancers about a debt towards you when I told your CS to cancel it two months ago for free Additionally when I have tried to pay the bill it has told me that EE servers are down and to try again.
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Craig Taylor (@blown_ranger) reported@OnlineQueryTm @dpd @EE thankfully resolved my issue, perfectly. I recommend you take a leaf out of their book and provide an option for customers to speak with an actual person
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Curtis Evans (@bladestylez02) reported@GaryMcI74904767 @EE Got the same problem aswell with their internet it's a ******* joke claim to be the fastest broadband what a croc of ****
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M 🐼 (@wandaxmoods) reported@EE the way you do your billing is confusing I’m actually not renewing with you ever again because I’ve had nothing but issues and your customer service is embarrassing
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Jay-P-Gaming (@Xx_Jay_P_xX) reportedKind of weird that @EE have a shop willing to sell you phones in Stroud at GL5 1RR when for the last 6+ weeks you can’t even use their network there. No calls, no internet. Any chance of sorting your network in this postcode ? Or shall I start looking for another provider?
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British & Proud (@HLD159) reported@jammierooroo @SkyUK Steer clear of @EE twice sky prices and want £300 to terminate contract, new customers offered prices cheaper than #Sky.. its all a rip off
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peter hammond (@peter_hammond) reported@EE terrible service and worst broadband ever!
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mumtaz khan (@nayah_2010) reported@EE worst customer service ever will never go with you again
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