EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 405 |
Birmingham, England | 212 |
Glasgow, Scotland | 182 |
Manchester, England | 169 |
Bristol, England | 106 |
Tower Hamlets, England | 94 |
Leeds, England | 72 |
Hackney, England | 68 |
Cardiff, Wales | 60 |
Islington, England | 59 |
Liverpool, England | 53 |
Croydon, England | 48 |
Southwark, England | 46 |
Edinburgh, Scotland | 46 |
City of Westminster, England | 44 |
Newcastle upon Tyne, England | 39 |
Lowestoft, England | 38 |
Bourne, England | 37 |
Oxford, England | 36 |
West Bromwich, England | 30 |
Nottingham, England | 30 |
Bridgend, Wales | 30 |
Leicester, England | 27 |
Ealing, England | 27 |
Lewisham, England | 27 |
Camden Town, England | 26 |
Coventry, England | 25 |
Sheffield, England | 24 |
Plymouth, England | 22 |
Colchester, England | 22 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Stringent
(@stringents) reported
@ShayneWilliams @EE @O2 Glad I switched recently. Mainly because of Apple Watch Cellular but been very happy with the service so far.
-
Allan Y
(@MountainAllan) reported
@EE I'm trying to login to download my latest bill but keep getting an error message. This happens on both the website and the app. Website problem has been in place for the last 24 hrs. Can you let me know when the website will be available for use?
-
Gary
(@Gary75960358) reported
@EE I try login to my account but the page say a4.46.1-f431ei try putting the app in again but it say some code help it say you are fixing page I try two time some thing
-
Ally Farquhar
(@allyfarquhar) reported
@EE @btsport once again your app fails to won’t to play. What’s the point of having this on my contract if it doesn’t work?!! Why is it so complicated for you to have a functioning app? #fail #btsports #EE
-
Nicolle Evans
(@coley_elizabeth) reported
@EE 2 more days and I can finally be done with paying you for a "service" that isn't provided. In the last hour I've lost count of how often we've lost broadband signal. In the last year? Ridiculous.
-
Joy
(@capturedbyjoy) reported
@EE Just received amazing customer service from Kyle! I hope he gets the recognition for it because he's the reason I'm still sticking with y'all x
-
AK
(@AK_B100) reported
@caravans_x @EE My signal just goes out randomly and it’s really starting to get on my nerves. I can barely make calls outside unless I’m on WiFi calling
-
Lauren Spilman-Brown
(@LaurenSBrown) reported
@EE how do I cancel my broadband contract which is due to renew later this month? I’ve made my final payment
-
Katie Fleming
(@Fkatiee) reported
@EE hello, please help. My new phone is going to the wrong address due tomorrow. Please can you DM me ASAP?
-
Andy Campbell
(@4gone_Confusion) reported
@FrStephenB @virginmedia Yeah, I now have to factor in extra cost of back-up data if I'm running a course or coaching... Can't really help with the kids schooling that way though, and tbh the (@EE) 4G can be patchy too
-
Digibird, Trivial & Unimportant 🧜🏼♀️💙
(@Digibirdy) reported
@EE Ooh your text message service is good.
-
Ben Kelly
(@benson1977) reported
@EE hello, can someone from your customer service team DM me regarding an overcharge on my account. Thank you
-
Chloe Jew
(@ChloeJaneCross) reported
@EE if I was to ring about home broadband, even though its in my husbands name, am I able to get help.? Obviously he's given me permission
-
Olive and Alice
(@OliveandAlice) reported
@EE Hi thanks for coming back to me. It’s not worked properly since yesterday, no WiFi or just buffering. I’ve used my 4G to hotspot today but it’s not the first time this has happened with you. Sorry to say I’m counting down the months to be able to change provider.
-
Darryl Taylor
(@darryltaylor92) reported
@EE can't receive or make calls says not registered on network, seems to happen at least once a month!! Why does this happen, will be contacting customer services yet again!