EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 220 |
| Birmingham, England | 131 |
| Manchester, England | 99 |
| Glasgow, Scotland | 66 |
| Minehead, England | 37 |
| Hackney, England | 35 |
| Southwark, England | 33 |
| Bristol, England | 33 |
| Croydon, England | 32 |
| Cardiff, Wales | 31 |
| City of London, England | 31 |
| Newport, Wales | 27 |
| City of Westminster, England | 25 |
| Blackburn, England | 23 |
| Reading, England | 21 |
| Hammersmith, England | 19 |
| Plymouth, England | 18 |
| Liverpool, England | 17 |
| Batley, England | 17 |
| Bradford, England | 16 |
| Bedford, England | 14 |
| Wembley, England | 13 |
| Edinburgh, Scotland | 12 |
| Romford, England | 12 |
| Luton, England | 12 |
| Peterborough, England | 12 |
| Shrewsbury, England | 12 |
| Newham, England | 12 |
| Sheffield, England | 11 |
| Wandsworth, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Mr Neutron
(@iansco) reported
@EE why is my phone suddenly saying "emergency calls only" here in Richmond TW9 / TW10 ?
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Ash Houghton
(@a514ley) reported
@EE I haven’t replied because I have rubbish signal! Why is it so bad?
-
kikiV
(@KikiVHowell) reported
@EE @SkyUK are you both having issues with signal in #wales? Problems with calls on 3G/4G and over Wi-Fi. Been a couple of days now
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GoddessNeko (£10 tribute)
(@InSaNeBeAtS22) reported
@EE internet currently down. Its nearly 1am and it says to call a number which opening hours are only till 8pm. Help?
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Clare Dibble 🙋🏻♀️
(@cdibble) reported
@DeputyGrocott @EE I’ve been with EE or predecessors since mobiles were a thing. I tell them I’m going to leave! I got my a14 for same cost I was paying my a11 with 25 GB data by trading in and getting £12 discount a month along with long service discount.
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**** dickins
(@dickins_dick) reported
@Lionesses @EE @RachelDaly3 👊⚽top player thank god, from a poor England performance 🤔
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Colin Stewart
(@NbTickinAlong) reported
@DeputyGrocott @EE EE is owned by BT so a BT sim is on EE network. If you have landline or broadband from BT you can get a good deal
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Amy Griffiths
(@AmyGriffiths159) reported
@EE Having signal issues no bars at all, currently in Birmingham. I couldn't recieve a phone call it went to voicemail then when phone call came through after she tried twice nurse from occupational health couldn't hear me. We had to rearrange the phone call tomorrow at 11am.
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Ross Childs
(@RossChilds10) reported
@EE I've only jst seen these msgs. I've got ps5 but seem to b having issues staying online when playing online.
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NAHead
(@NAHead10) reported
@DeputyGrocott @EE 3! Better offers and service...
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Edmond Choo
(@edchootenor) reported
@EE Tried at least 30 times. Wouldn’t scan. Was able to scan others but not mine. Official document and yet still wasn’t able to help. Wasted much time and extra money.
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Paul
(@Paul22260748) reported
@EE So Ee send me an email about my contract coming to an end.I click on the link,I can have the same cost but without the free offpeak calls and it says only half the download speed I receive now.Customer loyalty at its finest.
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First time valley mam
(@F_T_V_M) reported
@EE how long are masts going to be down in the Merthyr Tydfil area please? Trying to makes calls these last few weeks have been a nightmare! As for using mobile data it doesn’t work In many areas?!
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Amanda
(@MillyMolly1987) reported
@DeputyGrocott @EE Got mine down to a delivery cost only by keep asking and pushing.
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agentvietnam
(@agentvietnam) reported
@EE i can’t be alone in thinking the physical sim to esim process is utter dog ****