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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • loisgriff_
    beth (@loisgriff_) reported

    @charmed_og @EE To be fair I don’t have a lot of problems with them except service problems

  • KMAUK24
    KMA (@KMAUK24) reported

    @EE I have done this and had no signal for 3 days now! Unless on WiFi! Will Be making a complaint and using this as evidence

  • mindthegap2018
    MindTheGap (@mindthegap2018) reported

    @EE Well that's terrible customer service. I'm reporting a problem, and yet you can't access my account! Is this a bot account dealing with customers?

  • crazyzombienerd
    tiki (@crazyzombienerd) reported

    @EE What is wrong with your network in EN8 area?

  • AndyRob04327914
    Andy (Honk Honk) Robertson (@AndyRob04327914) reported

    @EE where my ******* broadband that I pay a small fortune for? Nearly up to 32 hours of outage now.

  • abz_fab
    Abby (@abz_fab) reported

    @EE my WiFi is down and I can't even log in to see why!

  • ArtilleryMan728
    Mark (@ArtilleryMan728) reported

    Why is it I reside 12 miles North from the centre of Cardiff and have 2 sim cards in my phone on different networks but only receive a 5G and 4G signal? I travel thousands of miles to the tiny Greek island of Skiathos and receive 5G and 5G. Can someone explain why that is. I am guessing there are still insufficient 5G masts outside of Cardiff. @EE @tescomobile

  • Amadagram_
    Adam Waltz (@Amadagram_) reported

    The worst mobile phone network in the UK @EE

  • zombiestyled
    TheGreatCordwainer (@zombiestyled) reported

    @LeilaniDowding @EE Personal use satellite radios on their way. CB radio. Personal use batteries. Could be considetrd a backwards step, but copper line phones were never power free magic.

  • 58g_ms
    michael seddon (@58g_ms) reported

    @EE what is going on with my issue with my hub not working and it being a ee. Issue !!

  • Peter_POSH
    Peter (@Peter_POSH) reported

    @LeilaniDowding @EE I live in the countryside and my phone signal is crap. But you can still ring 999 without a signal as it searches all networks possible to make a connection.

  • apr9999
    Andrew Robinson (@apr9999) reported

    @EE I did call again and the woman said she'd send him a message to call me. That was over 3 hours ago. This was all about retaining me as a customer. Henry had an idea that he was going to check out and come back to me.

  • markmcwilliams
    Mark McWilliams (@markmcwilliams) reported

    @EE A week later and they've now closed my complaint with no further contact from yourselves whatsoever, and I'm still unable to upgrade. Luckily I can vote with my feet and just move away. Way to go @EE ! 👏👏👏

  • tompascoew
    Tom Pascoe (@tompascoew) reported

    After 25 years of being with @EE, Orange before, I have finally had the time to cancel my account. After creeping roaming charges in (especially data) that never used to exist and increasing prices yearly it feels fantastic. Bye!

  • julesw1lko
    Jules (@julesw1lko) reported

    Anyone had .@EE chop the phone line of an elderly relative without consent ? What did they do about it? @Ofcom any input ? I am absolutely raging that a 90 year old has had her phone line chopped (a number she’s had for oh, 60 years). And the customer service are not great

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