EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 222
Birmingham, England 136
Manchester, England 98
Glasgow, Scotland 70
Minehead, England 40
Hackney, England 37
Croydon, England 34
Bristol, England 34
Southwark, England 33
City of London, England 31
Cardiff, Wales 30
Newport, Wales 27
City of Westminster, England 24
Blackburn, England 23
Reading, England 21
Batley, England 18
Plymouth, England 18
Liverpool, England 17
Bedford, England 16
Bradford, England 16
Wandsworth, England 13
Romford, England 13
Wembley, England 13
Edinburgh, Scotland 12
Luton, England 12
Peterborough, England 12
Shrewsbury, England 12
Newham, England 12
Leeds, England 11
Sheffield, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jaksphillips Jakki Phillips (@jaksphillips) reported

    @EE i'm getting a message on my phone saying 'EE has no know provisioning website' - can you help?

  • AmeliaWeath Amelia (@AmeliaWeath) reported

    Hi @EE you guys okay? Our internet has dropped multiple times over the last 24 hours and when it is connected, is terrible. Any problems with your services? What's up man

  • robh25 Rob Hallett (@robh25) reported

    Never sign a contract with @EE they will not honour it and hide behind an app that is designed to avoid dealing directly with customers

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE I have just wasted my time with someone DJ on a DM and are absolutely useless what happened to your customer service I have in front of me that bill that did not get paid last month, because it did not come to mty email, trying to send a pin number to a wifi box not my phone

  • GwenEvaBearLuvs Gwenny Eva—your dude-friendly egalitarian advocate (@GwenEvaBearLuvs) reported

    @EE @JonaldBimp Oh, cut the bull already, you pieces of trash. You're trying to dress it up under justified righteousness. And you couldn't be doing a more TERRIBLE job. You're misandrists, plain and simple. You deserve to go out to business. You also deserve a special place in hell.

  • HannahW333 Hannah Warren 🇪🇺💀🎃👻 (@HannahW333) reported from Shrewsbury, England

    Anyone else got no service on @EE?

  • chumbayaa Chumbayaa (@chumbayaa) reported

    Soooo @EE I think I’ve made a mess out of setting up my number as an eSIM and now my physical sim is gone and no service on the apparently “activated” eSIM, so can’t get any codes etc. How do I go about fixing this?

  • spete2601 “Flecky” Arthur (@spete2601) reported

    @EE What ******** has any “ism” got to do with EE. You sell mobile phones and contracts.

  • duncanpoundcake Duncan Poundcake (@duncanpoundcake) reported

    @EE Done all that Neil. Their advice? 'Pay for it yourself'. Top customer service 👍🏻

  • TrapFaceOmz Oms (@TrapFaceOmz) reported

    @EE Mobile 5G internet. It’s too slow

  • bolyki01 bolyki (@bolyki01) reported

    @O2 It took 28 seconds to load up my Apple Music song on your network, 3 seconds on @EE .

  • Reenie___ Reen (@Reenie___) reported

    @ee why am I paying for a 5G service but only receiving 4G and only ever been in 4G since this contract was taken out. I’m very confused. 🤔

  • hunny2908 Natasha Prior (@hunny2908) reported

    @EE my 75yr old mother has been with you 25yrs and recently went over to sim only. She recently moved to another network and you have taken over £200 from her account saying she was in a contract she knew nothing about. Seems loyalty and the cost of living crisis means nothing

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE Stop contacting me now DJ you was no help you just wasted my time EE always do things without any problems so we will see what your office says when I email customer service and send the log

  • NYCBabe Joanne 💙 (@NYCBabe) reported

    @EE Whilst I’m waiting for my complaint to be dealt with, can you please remove the roaming add-on?

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