EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 202
Birmingham, England 101
Glasgow, Scotland 89
Manchester, England 70
Hackney, England 51
Kingston upon Hull, England 34
Bristol, England 33
Croydon, England 31
Hammersmith, England 30
Reading, England 29
Southwark, England 27
Batley, England 23
Newport, Wales 23
Cardiff, Wales 22
City of London, England 20
Halifax, England 16
Barnet, England 13
Camden Town, England 12
Liverpool, England 12
Portsmouth, England 12
Luton, England 12
Edinburgh, Scotland 12
Wembley, England 12
Crawley, England 11
Bradford, England 11
Bedford, England 11
Blackburn, England 10
Romford, England 9
Weymouth, England 9
Peterborough, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • michfowle Michelle ✨ (@michfowle) reported

    @EE COMPLAINT! Yesterday you made me change my plan telling me my £1 talk n text was not available,Been told by another tweeter that she was also told this but after complaint hers has renewed and was given wrong info,I’ve lost all my booster FUMING!

  • Lonefox98 Owen Vincent (@Lonefox98) reported

    @EE @TikTokSupport Old number doesn't exist.. which it's asking for code, so how do i log in. By pass 2nd verification which you can't change or delete or change number without the old one which is stupid

  • StooGill Stuart Gill (@StooGill) reported

    @EE The customer service team were sending me a free phone to compensate for the issues I've been facing.

  • Lonefox98 Owen Vincent (@Lonefox98) reported

    @EE Eh well that's the issue I don't have my old number can't even log in let alone change it as it sends a code to the number which I stated I don't have so I can't log in and as you can see keep @ tagging them everyday no response @TikTokSupport ?? Guessing you can't change it?

  • CrossyBjj Crossybjj (@CrossyBjj) reported

    @EE and @VodafoneUK are having a competition to see who's worse ATM. EE's been down in my area since November and Vodafone a rocking a solid 1Mb/s. With neither looking like they intend on fixing their issues. Good job I'm not paying a combined £70 p/m for these services then.

  • Saz_G1987 Sarah Louise (@Saz_G1987) reported

    @EE my husband recently upgraded and got himself a new phone and treated himself to an Apple Watch, had the watch for 8 days and it’s clearly faulty he has phoned customer services at least 6 times and getting nowhere the issue still isn’t resolved! 😡

  • iyshaikh Irsh Sha🔝 (@iyshaikh) reported

    @EE Hi, My issue was not resolved and no one called me back from the Support team.

  • TheGoodestBuck TheGoodBuck (@TheGoodestBuck) reported

    Half in the morning (target mara pace +10- 20%). Then back to @EE. Hopefully get it fixed or cancel my contract. I'm a lorry driver, I can't exist without Google maps and such.

  • dutchgotlucky Michael Kearney (@dutchgotlucky) reported

    @EE bit suss my internet goes down and my speed drops weeks before my contract ends , currently running below Minimum Guarantee but the lines appeared to close before 8pm as advertised

  • louise_bowery Louise Bowery (@louise_bowery) reported

    @palacejohn @EE I have to agree they are useless at the minute they also commit fraud setting new lines up on your contracts and then covering it up. Ongoing complaint again 15 years loyal service and 10 with orange #timetomoveon

  • ParsEm Emma Church 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ParsEm) reported

    @EE I’m trying to log in to pay my final bill & getting an error message? Is there a problem with your website?

  • PippinHustler EmmaJayne (@PippinHustler) reported

    @EE hi my partner hasnt had signal since yesterday morning our postcode is rh4 checked website and not showing any known problems

  • 1024x2 2¹¹ - Whole (@1024x2) reported

    @EE my broadband seems to be fixed, but i still want to know if i can turn this feature off. i don't want to be redirected to a router page whenever there's an internet outage

  • Demones42665075 Demoness (@Demones42665075) reported

    @EE So you call me a liar! Great attitude. I had at least £1 taken from my account, without explanation, by EE. I am PAYG, so all your waffle about DD is irrelevant. Try treating me like a customer, not like sewage. Try NOT dismissing everything with 'sorry you feel that way'.

  • StooGill Stuart Gill (@StooGill) reported

    @EE So much of a service advertised as 'next day'! Yesterday I was told a new phone would be with me today (Sunday) by DPD, I don't have any email advising me of what time. Do you have access to this information?

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