EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 228
Birmingham, England 146
Manchester, England 99
Glasgow, Scotland 73
Minehead, England 49
Hackney, England 38
Bristol, England 36
Croydon, England 34
City of London, England 31
Cardiff, Wales 29
Southwark, England 29
Newport, Wales 26
Reading, England 25
Blackburn, England 20
Liverpool, England 19
Batley, England 18
City of Westminster, England 17
Bradford, England 16
Bedford, England 16
Plymouth, England 16
Wandsworth, England 13
Romford, England 13
West Bromwich, England 12
Wembley, England 12
Peterborough, England 12
Newham, England 12
Norwich, England 11
Dunfermline, Scotland 11
Leeds, England 11
Sheffield, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Ruth10629123 Ruth (@Ruth10629123) reported

    @EE @glastonbury @_dnsc_ Awful company - experienced them as supplier & customer. Should be called NN nothing nowhere rather than EE everything everywhere.

  • Helmethead___ Helmethead (@Helmethead___) reported

    Supposedly the “best” coverage in the #UK. Well @EE as my 4G broadband contract comes to an early end due the consistently shocking and non existent service, I beg to differ. It’s been truly pants and good riddance to it. Never, ever again. Considering it? Don’t. It’s rubbish.

  • melon13 melanie blackburn (@melon13) reported

    @EE I have tried to contact you on 150 to pay a broadband bill and because I gave up waiting on the phone and decided to call back later I’ve received a message threatening to cancel my account for making nuisance calls

  • soummatt smaty (@soummatt) reported

    @EE Took your time 😬. It’s ok I got help on website chat last night thanks

  • robwilson0588 Rob (@robwilson0588) reported

    @EE great advertisement this for me being a new customer I'm trying to ring to discuss my new order. Been cut off twice not got through to anyone is this standard for EE customer service and I shouldn't bother moving?

  • georgechalhoub George Chalhoub (@georgechalhoub) reported

    Been having dead @EE coverage in most spots in Oxford. To my surprise, Google Fi has better coverage than you. Looks like you have more money for ads than to fix your network. How embarassing is it that a US operator has better network coverage in the UK than you do?

  • Helmethead___ Helmethead (@Helmethead___) reported

    Supposedly the “best” coverage in the #UK. Well @EE as my 4G broadband contract comes to an early end due the consistently shocking and atrocious service, I beg to differ. It’s been truly pants and good riddance to it. Never, ever again. Considering it? Don’t. It’s total rubbish.

  • katyshepherdd Katy Shepherd (@katyshepherdd) reported

    @EE I need help! I ordered an Apple Watch to my contract and it’s ordered me 2! I don’t need 2!! How do I cancel one!

  • jooch5n deranged goldenness misses golcha (@jooch5n) reported

    been living off 3G for the past 5 days @EE WHERE IS THE SERVICE

  • Rich9417 Richard Rees (@Rich9417) reported

    @EE can you explain to me why new customers get an offer of half price for 3 months yet I have to pay full price as an existing customer? Can this be explained?

  • MikeeTHFC Mike E (@MikeeTHFC) reported

    @bt_uk It says no known issues, but whenever I try to switch provider, including yourself or upgrade my package with @EE , it says you can offer me 70+mbps but when I get to checkout it goes down to 30 and EE said this was due to this “issue” your fixing.

  • Helmethead___ Helmethead (@Helmethead___) reported

    Supposedly the “best” coverage in the #UK. Well @ee as my 4G broadband contract comes to a premature end due the consistently shocking and non existent service, I beg to differ. It’s been truly pants and good riddance to it. Never, ever again. Considering it? Don’t. It’s rubbish.

  • Chesney91 Chesney Miller (@Chesney91) reported

    @EE please explain what the hell has happened to your signal lately is Southampton? 😤😫😭

  • lien60 neil venton (@lien60) reported

    @EE Good evening still having trouble dropped out twice with in a minute. Plus I am sometimes getting a beeping noise during a call and I can’t here the person I am on the phone to

  • salvxtion char 🌻 (@salvxtion) reported

    @EE internet keeps dropping every 10 mins; help!!

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