EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 194 |
| Birmingham, England | 108 |
| Manchester, England | 99 |
| Glasgow, Scotland | 84 |
| Hackney, England | 42 |
| Bristol, England | 40 |
| Croydon, England | 38 |
| Kingston upon Hull, England | 33 |
| Hammersmith, England | 28 |
| Southwark, England | 28 |
| Cardiff, Wales | 26 |
| Newport, Wales | 26 |
| City of London, England | 25 |
| Reading, England | 22 |
| Batley, England | 22 |
| Blackburn, England | 20 |
| City of Westminster, England | 18 |
| Halifax, England | 16 |
| Edinburgh, Scotland | 14 |
| Bradford, England | 14 |
| Liverpool, England | 13 |
| Wembley, England | 12 |
| Leeds, England | 12 |
| Paddington, England | 12 |
| Luton, England | 11 |
| Newham, England | 11 |
| Crawley, England | 10 |
| Portsmouth, England | 10 |
| Walsall, England | 10 |
| Peterborough, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
⚫ Kites
(@KitesKites44) reported
@EE Don't entertain these fraudsters! Took up an offer of broadband, TV & phones. Told to leave absolutely everything up to them to cancel with Sky. Sky now charging us £130 a month for internet till Nov because contract not cancelled! #ripoff
-
Joe BE
(@joebe99) reported
@EE Tried that, no help at all - computer says no. It a pity this is how you treat a customer of 29 years with multiple phones on the account. All I want to do is upgrade. Perhaps O2 would like my business.
-
Jo Bega
(@jozijozi) reported
Impossible to get through to @EE this morning. Calls dropped, calls refused, text link not working, given up after being on hold for 20 minutes. Shame as I wanted to upgrade. Gonna buy elsewhere and just continue with my sim-only deal.
-
Swan Wafty
(@WaftySwan) reported
@Lionesses @EE Walsh is a joke. Carter was awful.
-
Evo
(@tonyjevans) reported
from
Tai'n Lon, Wales
@EE what's wrong with the coverage in Ll54 ?? Max 7mbps on both my router and mobile . Media is unwatchable and my smart TV BUFFERS LIKE NEVER BEFORE.
-
Lara🤟🏽
(@laramaytaylor) reported
@EE I’ve been a customer since you were orange and I love the service honestly, can’t complain, love you guys BUT HONEST TO GOD YOUR WEBSITE IS SO NOT USER FRIENDLY PLS SORT IT OUT
-
jaxon
(@jaxonurxh) reported
@EE What’s up with the signal in Central London at the moment, currently relying on my partners hotspot to use internet access. Since @WirelessFest my signal has not been working. Airplane mode on and off, turned phone off and on.
-
Darren saunders
(@tonyyeboah93) reported
@EE why is your 4g and 5g so ******* ****??
-
Juan Armellini
(@JuanArmellini) reported
@EE your wifi hotspots that you claim as a benefit for us EE customers, is an absolute useless pain which hinders the customer experience. Is a dangerous feature that you should eliminate.
-
Bunny. TC. Lee
(@BunnyDLee1) reported
@Lionesses @EE Alessia Russo.She's the spearhead.The workhorse.Never stops running.Her movement is sublime.She puts many PL male CFs to shame with her selfless running. No diving. No cheating. No feigning cramp.She's a credit to the sport,a credit to women.Role model to the younger generation👏🏼
-
Phil Parkes
(@smogski74) reported
@Lionesses @EE Russo, never stops
-
sb
(@aimersb1x) reported
@EE worst internet oat hope every worker gets 🍇ed
-
Naim
(@NaiimeH) reported
@EE I have lost my signal for about an hour today, is there any maintenance or service update about this?
-
Lanky B - Person of Tall ⬆️
(@Pete_Bassist) reported
Dear @EE what's the point of me reporting a mast issue if your not prepared to do anything about it and just leave your customers with zero data?
-
David
(@Hornyletloose) reported
@EE How can you **** up already when I have only been a customer for around 4 hours?