EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 195 |
| Birmingham, England | 99 |
| Glasgow, Scotland | 89 |
| Manchester, England | 85 |
| Hackney, England | 39 |
| Bristol, England | 39 |
| Southwark, England | 33 |
| Kingston upon Hull, England | 33 |
| Croydon, England | 32 |
| Newport, Wales | 28 |
| Batley, England | 28 |
| Cardiff, Wales | 26 |
| City of London, England | 24 |
| Hammersmith, England | 24 |
| Reading, England | 23 |
| Halifax, England | 17 |
| Blackburn, England | 16 |
| City of Westminster, England | 16 |
| Liverpool, England | 13 |
| Edinburgh, Scotland | 13 |
| Wembley, England | 13 |
| Crawley, England | 12 |
| Bradford, England | 12 |
| Leeds, England | 12 |
| Paddington, England | 12 |
| Camden Town, England | 12 |
| Luton, England | 11 |
| Wolverhampton, England | 10 |
| Portsmouth, England | 10 |
| Newham, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Tesco Mobile
(@tescomobile) reported
@muddyme37 @EE @O2 Fancy a change? At Tesco Mobile we’re here to help. Not only do we guarantee we’ll never increase your bill mid-contract, we can save you money off your monthly food shop with Clubcard Plus 👍 - Laura
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TheCerousMutor
(@CerousMutor) reported
@EE sort it out EE All these companies making fn billions and you're not prepared to maintain a service
-
Damien Griffiths
(@damo_griff) reported
@EE having very intermittent Internet signal in Liverpool L22. Is there any issues in my area? It's been going on for the last 3 days or so. Thanks
-
Alexander McDonald
(@Alexand61682331) reported
@EE I have no difficultly in paying it . Thank you ! I have a problem with a multi billion pound company ripping it's customers off to produce record profits year on year . We are customers not cash cows .
-
Miss PW
(@buddydoodle22) reported
@EE Crap price increase though! "This means the price of all of your charges (including your price plan charges) will increase each year from March 2022 by the Consumer Price index (CPI) rate of inflation (5.4%) published in January that year plus 3.9%"
-
Trey Kie
(@TSMP0209) reported
@EE Hi I've got a complaint about my broadband router any idea how I can get some help?
-
Kirsty 💙
(@KaisaLouisaFan) reported
@EE What's going on why have i lost all service? 🤔
-
Macca
(@LifeOfMacca) reported
.@EE Never in my time as an EE customer have I been as pissed off with the company as I am today. #badcustomerservice
-
thehannahlfisher
(@thehannahlfish1) reported
@EE can’t understand why when looking for a sim only contract online is £25 for unlimited then the moment I log into the account it goes up to £33, when we have paid £50+ for 24 months!! How’s that for customer loyalty!
-
Phil Edwards
(@Philedsla) reported
@EE can you please tell me if the ee signal in the L40 area is still down please ..trying to get hold of my 80yr old dad
-
Matt
(@Matt996) reported
@EE Fine let’s do the DM thing where what would have been a 1 minute conversation will take an hour as you’ll be messaging around 20 people, the ONLY good things about EE are data share and Kevin Bacon, your customer service consistently SUCKS.
-
michael Haskell
(@Fatpix) reported
@EE I’m so pleased you are putting up prices by almost 10% next month! Loyal customer for years and I will certainly not be renewing my contract when it comes to an end
-
Elliot Goldfader
(@ElliotGold86) reported
@EE Hi I recently spoke with online chat but didn't quite get the result I was hoping for, I'll give customer care a ring tomorrow as I'm very confused about being able to trade in my current device and receiving the monthly discount.
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Alexander McDonald
(@Alexand61682331) reported
@EE Sorry 9.3 percent . Complete joke of a company and as a loyal customer of some 15 years I will be leaving 👍
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Joshua Cooper
(@_JoshuaCooper_) reported
It's great the likes of @EE can jack the price up on contract because they can in line with RPI. But will not allow their customers to reduce their bill. What additional benefit does the customer get from increase? That's right, nothing.