EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 222
Birmingham, England 148
Manchester, England 102
Glasgow, Scotland 71
Minehead, England 69
Hackney, England 38
Bristol, England 36
Croydon, England 36
Southwark, England 29
City of London, England 29
Reading, England 28
Cardiff, Wales 27
Newport, Wales 22
Blackburn, England 19
Liverpool, England 18
Bradford, England 16
Batley, England 16
Bedford, England 16
Plymouth, England 16
Hammersmith, England 14
City of Westminster, England 13
Peterborough, England 13
Wandsworth, England 12
Luton, England 12
West Bromwich, England 12
Wembley, England 12
Romford, England 12
Newcastle upon Tyne, England 11
Leeds, England 11
Norwich, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaaayliii_xo Kaaayliii_xo🌈💓💫 (@Kaaayliii_xo) reported

    @EE I’ve been waiting over 24 hours for someone to check my message. It’s very urgent and it’s disgusting being ignored when im panicking someone is trying to scam me/fraud. Please do your job and actually help me!!!!!!!!

  • kirkman174 BenK (@kirkman174) reported

    Shockingly poor service from @EE not just the network either. #nobrainer it is not.

  • peterevans2021 Peter Evans (@peterevans2021) reported

    @EE please can you update me on service in postcode TS14. Your status page has been promising a 16 hour fix since May. I can’t continue to pay for a dog 💩 service anymore

  • niki_milligan Niki Milligan (@niki_milligan) reported

    @EE Hi I got a notification a few days ago that there was going to be improvement work going on at a local tower and to expect disruption yeaterday. Speed still down from 20mb normal to 2mb (same post restart). Can you check and see when the work will be completed? BT22 2AD. Ta!

  • GomReggie Reggie Gom 🇺🇦 (@GomReggie) reported

    @EE Just sort your network out, and your appalling customer service!!!!! #skynews #bbcnews

  • martinjbaker Martin Baker (@martinjbaker) reported

    @HotelLubyanka Hurrah! I noticed this week that @EE shops have FINALLY removed the stupid screens on their customer service desks.

  • vineetharsh212 Vineet Harsh (@vineetharsh212) reported

    @EE Pathetic customer service continues. My broadband is still not fixed and it’s been 3 weeks since I have raised this issue to your customer service. I need a technician sent to my flat asap, pls advise.

  • steveeddiecross Steve Cross (@steveeddiecross) reported

    @ee App wait time estimated 3 hours - on hold on phone now for 20 minutes - either way I will get someone to help me

  • slr1975 SLR (@slr1975) reported

    @EE I need to speak to an advisor, calling 150 I can’t find an option for my problem? Please advise

  • Nelgumford Nelgumford (@Nelgumford) reported

    @EE If we have these winter power cuts, will I still get a EE signal to play with as I sit it out in the dark ?

  • philipstk Philips (@philipstk) reported from Leeds, England

    @EE @GoogleUK The worst network. I challenge EE you are giving wrong info in many places about the speed and the network coverage . No network in LS16 7AW. send your technician to check physically on this postcode.

  • Stevefc Stephen Crawshaw (@Stevefc) reported

    @EE been on phone over 20 mins to cancel 24 month contract ee signed me up for without informing me. sure if I was upgrading phone would have been answered in a minute. Joke service

  • ivor_park_fin Ivor Harper (@ivor_park_fin) reported

    It's ******* Hampshire FFS, I'm not in the outer Hebrides. What is your lame-*** excuse for 'no signal' @EE This sucks. Do better.

  • AlanS_84 Alan Stone (@AlanS_84) reported

    @EE why is my SIM only upgrade price the same as a new customer? What happened to loyalty discount?

  • GarfittJoy Joy Garfitt (@GarfittJoy) reported

    Dear @ee your mobile signal in the Brecon area has been down for well over a week. We may be a rural population but we rely on for your our work and personal communications. When will this be sorted? And how do we claim a refund for the fees we have paid & received no service?

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