EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 219
Birmingham, England 135
Manchester, England 98
Glasgow, Scotland 70
Minehead, England 40
Hackney, England 37
Croydon, England 34
Bristol, England 34
Southwark, England 33
City of London, England 30
Cardiff, Wales 29
Newport, Wales 27
City of Westminster, England 24
Blackburn, England 22
Reading, England 21
Batley, England 19
Plymouth, England 18
Liverpool, England 17
Bedford, England 16
Bradford, England 16
Wandsworth, England 13
Romford, England 13
Wembley, England 13
Luton, England 12
Peterborough, England 12
Shrewsbury, England 12
Newham, England 12
Leeds, England 11
Sheffield, England 11
West Bromwich, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • alfmabmillcat Alex Wuggie Farrell 🇺🇦 (@alfmabmillcat) reported

    @EE my account is temporarily blocked. Why? I haven’t tried to login. It says try in 20 mins. That was 35 mins ago!!

  • JurgenPls MyWifeSheDie (@JurgenPls) reported

    @ThisCuntHere Looks like a local outage but we've had nothing but problems lately. I've just upgraded to unlimited data with @EE to actually function. £25 extra I don't really want to spend but can't afford not to 🥲

  • ChurneMachine A Chris out of water (@ChurneMachine) reported

    @EE @btsport waste of money paying to watch a game where the sound is so far ahead that you know what's coming from every building situation in the game. Waste of time. Terrible service.

  • LabSeren seren lab x collie (@LabSeren) reported

    @EE good morning last night my broadband and mobile signal wouldn't work for hours the wifi box turned red it happens often my signal have gone terrible 😭

  • ammarhb87 ammar_b (@ammarhb87) reported

    Extremely disappointed with @EE - their customer service is in shambles and they make zero effort in retaining loyal customers #EE @VodafoneUK @O2 - can you folks offer me a better deal?

  • N04724510 SAGE and ONion 🌰 (@N04724510) reported

    @EE You make claiming the "free" ear buds impossible. I never got mine

  • ailsahomewood ailsa (@ailsahomewood) reported

    @EE I have a mini 4gee WiFi router but don't have an EE phone and can't top it up, please can you help?

  • karldyson Karl Dyson (@karldyson) reported

    Despite good signal, no actual data throughput on @EE 4G 🙄 Switching to the other SIM on a different provider and all ok (dual SIM, not a power off/swap/power on)

  • MrPMitch Paul Mitchell (@MrPMitch) reported

    @EE No. Sorry for delay in replying, I’ve had to wait until now to be able to use mobile internet… is it acceptable to take a week to fix an issue that would’ve taken hours if it had happened in a more populated area?

  • nw1gunner Anwar Hussain (@nw1gunner) reported

    @EE @Ofcom @financialombuds we executive complaints department have my complaint and advised they would call me back to resolve. I’ve been waiting and still no callback received. I’ve poor customer service and a very negative customer experience. 👎

  • _Blow15 Blow (@_Blow15) reported

    @EE Just a bit confused as to why it’s always just the customer who suffers? Seems a bit… odd.

  • ami_dda Ami (@ami_dda) reported

    @cosmicpragency @EE Nope. Although I found out it’s not just me so there’s definitely some signal issue in my area. Would be nice to get some confirmation from EE.

  • jon16923 jon williams (@jon16923) reported

    @EE hi currently out in Mexico do you have any tips on strongest signal whilst I'm out here most of the time I'm on h+ and keeps dropping out I have it set to automatic

  • stellabing7 stellabing7 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@stellabing7) reported

    @EE what is going on with your service this last year. 4G has been awful. Reported to you before. Internet WiFi is intermittently awful. Tonight download speed of 1.9. You used to be so good but last year has been bad!

  • jacktar93 jim gibb (@jacktar93) reported

    @bt_uk @btsportfootball @EE seriously ee and BT should not be allowed anywhere near football again service fails waiting more than an hour for either of the charlatans to answer their phone TRULY TERRIBLE SERVICE

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