EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

Less
More

ee Hero Image

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 202
Birmingham, England 112
Manchester, England 85
Glasgow, Scotland 63
Bristol, England 34
Hackney, England 30
Croydon, England 30
Southwark, England 28
Cardiff, Wales 26
Newport, Wales 25
City of London, England 25
Reading, England 23
Blackburn, England 23
City of Westminster, England 22
Hammersmith, England 22
Minehead, England 18
Batley, England 17
Bradford, England 14
Leeds, England 14
Halifax, England 13
Edinburgh, Scotland 12
Wembley, England 12
Newham, England 12
Liverpool, England 12
Portsmouth, England 12
Camden Town, England 10
Wandsworth, England 10
Newcastle upon Tyne, England 10
Luton, England 10
Walsall, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • j3llyh3ad Rob H (@j3llyh3ad) reported

    @MikeeTHFC @EE Cheers Mike. FYI, I just texted HELP to 60071 and got a response from an EE Diagnostics bot, telling me that things should be resolved at my location by approx. 7pm today.

  • clivel_98 Clive Longbottom (@clivel_98) reported

    @EE Hello? Is there anyone still there at EE? I’m only asking for a simple response to my messages. Are all your phone connections down so you can’t respond? Just wondering…

  • j3llyh3ad Rob H (@j3llyh3ad) reported

    @MikeeTHFC @EE Sorry you're struggling too, Mike. No, mine has stayed down for a couple of hours now. Rebooted router a few times, no dice!

  • pedro188867 pedro188867 (@pedro188867) reported

    @EE Nobody has 100 devices ....poor marketing....

  • FJBleeker Frank Bleeker (@FJBleeker) reported

    @James_Robbo_PGA @EE @TruphoneUK help this man out once and for good

  • Silent_Truth_ Silent Truth (@Silent_Truth_) reported

    @EE Your side stepping the issue, if Cornwall service is not available for the duration of the 2 days EE should give Everyone in Cornwall a 2 day rebate, as it’s not legal to charge for a service if your not able to provide service, it’s not like it’s a free service we pay for it

  • sparklexstyle Jenny Palmer (@sparklexstyle) reported

    @EE No service from either EE or BT though I am paying them collectively £265 per month - terrible

  • woggles93 Rosie (@woggles93) reported

    @EE What do we do to get an external antenna put on our caravan? Were looking at having mobile wifi inside, but the signal is better outside.

  • sparklexstyle Jenny Palmer (@sparklexstyle) reported

    @EE I have DM’d so will wait for your reply - I am hoping you can sort from your end as it is unacceptable that I pay so much a month and I am left with no 5G service so I have to communicate through Twitter DM

  • Raza4Rh R. H. 79 (@Raza4Rh) reported

    @EE Oppo was a good mid range reasonably priced brand. 63 quid a month i doubt many will pay that for a phone most people have never heard of.

  • TheBendySlow Rachael (@TheBendySlow) reported

    @EE Hi, I am currently paying over £60 a month for unlimited mobile broadband, I am happy with the service but it’s such a lot of money for a single person to pay 😩 I don’t have a landline. Is there any way to request a discount or slight reduction?

  • joleen_smit Joleen Smit (@joleen_smit) reported

    @EE I need help please. I’m currently abroad and purchased roaming minutes to call the UK. Sadly, I used all my minutes calling the airline (several times) to locate my suitcase… I’m now out of minutes and cannot make ANY calls, my phone just seem to end every call Im making

  • MattCottam4 Matt Cottam 🇹🇭🏴󠁧󠁢󠁥󠁮󠁧󠁿🍊 (@MattCottam4) reported

    @MarkFlatley @giffgaff @EE It’s crazy how bad mobile signal is in the UK. I’ve NEVER had a black spot in Thailand, even on ferries crossing the sea. EE served me well last time out. 👍

  • MarkFlatley Mark Flatley (@MarkFlatley) reported

    @MattCottam4 @giffgaff @EE That’s fair mate! I did a speed test earlier, 1 bar in my house (cause sky broadband went down, shock!!) I didn’t even get 2mbps!

  • j3llyh3ad Rob H (@j3llyh3ad) reported

    @EE Hi there - internet is down in Gloucester, GL2, do you know when it will be back, please?

Map Check Current Status