EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 224 |
| Birmingham, England | 140 |
| Manchester, England | 102 |
| Glasgow, Scotland | 71 |
| Minehead, England | 41 |
| Hackney, England | 37 |
| Croydon, England | 34 |
| Bristol, England | 34 |
| Southwark, England | 33 |
| City of London, England | 31 |
| Cardiff, Wales | 29 |
| Newport, Wales | 27 |
| City of Westminster, England | 24 |
| Reading, England | 23 |
| Blackburn, England | 23 |
| Liverpool, England | 19 |
| Batley, England | 19 |
| Plymouth, England | 18 |
| Bradford, England | 17 |
| Bedford, England | 16 |
| Wandsworth, England | 14 |
| Wembley, England | 14 |
| Romford, England | 13 |
| Luton, England | 12 |
| Peterborough, England | 12 |
| Shrewsbury, England | 12 |
| Newham, England | 12 |
| Leeds, England | 11 |
| Sheffield, England | 11 |
| West Bromwich, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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ToutSaufLeFudge FiJ
(@feeflefifski) reported
@_samdeane @EE I like how they're responding to everyone who contacts them as though the individual is the only customer with a problem.
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Kerry O'Neill
(@mybookishpromis) reported
@EE Another moan I’m afraid, midnight sale countdown is utterly useless as the site has been unavailable for me to place my upgrade order for the last 30 minutes, looks like Il be missing out on the sale and having to take my contract elsewhere after being a loyal customer
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Angela Spencer
(@angela_spencers) reported
@EE Call ended. It never rang and the calls didn't connect. It showed 4 bars on the signal strength. I had driven 25 miles and managed to get home before. I showed my husband. He then called me. My phone rang. I then called him and the call connected. So infuriating.
-
Lisa Gains
(@LisaGains) reported
@KMDartford Wonder why they want the middle of a field in a residential area, rather than hidden behind trees away from vision - is their evidence that the local signal is weak? #Wronglocation #NoConsultation @EE
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Vicky
(@Vicky_F1Girl) reported
@EE it seems nearly all your customers have no network but your not addressing it??? Why no announcement ???
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Tim Shelton
(@ShipwreckCity) reported
It doesn’t fill me with confidence that @EE can’t even code a website to work. The upgrade button isn’t a button. The forums are loaded with people with the same issue that EE just aren’t interested in fixing. No surprise they’re consistently rated terrible at customer service
-
Liam H
(@LiamHBCFC) reported
@EE Showing network but like a lot of others can’t make a call
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Angela Spencer
(@angela_spencers) reported
@EE It would dial. Beeped and the call ended. Reset my phone. Reset the connection to the car. Reset the ignition. I work in a remote location so I need a reliable network. 😩
-
Kenny
(@kehyno) reported
@EE I am beyond disappointed with @EE for illegally retaining an account that was opened without my consent and against my instructions to close it down. This has caused significant damage to my credit score and despite my best efforts, I have been unable to rectify the issue.
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💜Julie Allsopp💜
(@Julieallsopp) reported
@EE @BAFTA @TheSavoyLondon Never mind all that stuff, get your network back up 😡
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Fiona
(@1_6rue) reported
@EE Is there an issue with your network I’m unable to make or receive any calls
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Darren Miller
(@dazzmiller) reported
@YoungRichArtist @EE Yeh, the deals are pretty awful that I got offered. I’ll maybe give it another look.
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Claire Warner (she/her)
(@ClaireWarner) reported
Dear @EE not able to make or receive calls. Texts are working Any idea when the problem might be fixed?
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Mick booth
(@Boothy1472) reported
@EE is the network down?
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The Witch
(@SarahAcid) reported
@EE Has sorted some but not others which could just be a signal issue? I'll check again in the morning 🤞