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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 53
Peterborough, England 5
Croydon, England 22
Romford, England 8
Belfast, Northern Ireland 6
Hackney, England 10
Glasgow, Scotland 72
Perth, Scotland 1
Hounslow, England 2
London, England 152
Castleford, England 3
Birmingham, England 35
Southampton, England 2
Yeovil, England 2
Newton Aycliffe, England 14
Stourbridge, England 1
Isle of Lewis, Scotland 2
Chesterfield, England 3
Catford, England 1
City of London, England 21
Hammersmith, England 23
Henlow, England 5
Dartford, England 1
Plymouth, England 5
Dublin, Leinster 6
Southwark, England 15
West Bromwich, England 1
Beckenham, England 2
Fleetwood, England 1
Rossendale, England 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RSSWFC
    Richard Stokes (@RSSWFC) reported

    @EE when will the Internet be back on in Bridlington 2 days now with no service?

  • dan_yell21
    D (@dan_yell21) reported

    @Lionesses @EE Don't lock everything down to an app, I am on a computer - there is no way to install an app.. stop excluding people.

  • Martyn_Lucas
    Martyn Lucas (@Martyn_Lucas) reported

    @EE Trying to rip my elderly parents off! Terrible service! Moved them from a working service with @Plusnet , to a service that keeping dropping. Someone called them today saying they needed 900 Full Fibre! They are 2 OAPs who occasionally stream!

  • mptrew
    Martin Trew (@mptrew) reported

    @EE Picture blocking, channels simply stop so we have to turn over and back, loss of picture and audio sync. Wifi range is very poor.

  • LtlVlgCakery
    Victoria Chamberlain (@LtlVlgCakery) reported

    @EE My mum has been without broadband for 7 days. Four days ago, my stepfather died at home. She is grieving and vulnerable, yet the service is still not fixed. EE promised a welfare team call at 7pm tonight. No one called. This is beyond unacceptable. We need urgent action NOW.

  • avwfclionesses
    AVWFC Lionesses (@avwfclionesses) reported

    @Lionesses @EE Don’t want to have to login to your app. Where’s your web link??

  • dalli_72
    G E E T U P 💪🏼 (@dalli_72) reported

    @EE such a **** service I’m thinking about canceling with your selves can’t solve my query can’t request a call back due to my eSIM being deleted!!!!

  • JTXbox
    JT (@JTXbox) reported

    @Alwhab58298Bd @EE @JezCorden Are you an EE customer in the UK, I don't have spare codes

  • mptrew
    Martin Trew (@mptrew) reported

    @EE @KevlarBrock I had an EE engineer out because my tv signal constantly breaks up. He told me that he would send a new router because an EE update was doing this. No router. Still crap service. Will be moving to a reliable supplier soon. (Engineer also advised me to buy a £200 3rd party router

  • neil_huntingdon
    @neil_huntingdon #LoveNHS #FBPE #BWithTheT (@neil_huntingdon) reported

    @bt_uk @s_starrr6 @EE My BT broadband has been broken for a week. BT say they don't even know if they CAN fix it, let alone when. Many broken promises to keep me informed. Utterly useless. Please fix it, or release me from my contract.

  • shikariunite
    mṽsh (@shikariunite) reported

    @Mobilescouk I'm stuck in limbo over here, after moving from @EE to @VodafoneUK . My switch date was yesterday and my SIM wasn't delivered. So I've got no service, can't call or message anyone. What can I do?

  • bionic_KT
    Bionic_KT (@bionic_KT) reported

    @WeAreOpenreach @EE Openreach essentially allowed an order to fail because a form wasn’t completed when Openreach hadn’t actually sent the form…

  • j199024
    John (@j199024) reported

    @_Deano__ @EE I've been with EE broadband twelve months and it goes down four or five times per day and it probably goes when we're all asleep but we don't know, was great to begin with but horrendous now.

  • incognit063
    63. (@incognit063) reported

    my service has been down for a whole hour, don’t worry my time with you will end this year 🙏🏽 @EE

  • nick_iles
    Nick Iles (@nick_iles) reported

    @EE what’s going on in Bury St Edmunds with your network- your mast behind FarmFoods at IP32 7be has no transmission equipment on it for some reason creating a not spot in a busy town. Yet when you log a fault you claim ‘no fault found’. Please investigate due to impact!

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