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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 181
Croydon, England 42
City of Westminster, England 13
London, England 196
Southwark, England 23
Ilford, England 11
Telford, England 6
Kidderminster, England 3
Poole, England 2
Luton, England 15
Bargoed, Wales 1
Swansea, Wales 2
Guildford, England 3
Falkirk, Scotland 5
Peterborough, England 9
Batley, England 13
Hamilton, Scotland 4
Portsmouth, England 8
Manchester, England 62
Lambeth, England 1
Brigg, England 1
Plymouth, England 12
Dunstable, England 2
Cardiff, Wales 23
Bristol, England 33
Tower Hamlets, England 5
Minehead, England 111
Warrington, England 4
Romford, England 8
Wandsworth, England 13
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanstv001
    Ryan Neil (@ryanstv001) reported

    @tescomobile @EE Have hiked my price AGAIN this happens every year and they say it’s for improvements but my service never improves, I won’t be sticking around

  • TheNutronic
    Nutronic (@TheNutronic) reported

    @tescomobile Every network, especially mine at @EE. I might move from them actually this year, even though they've offered me a free and early upgrade.

  • SwarveStudios
    SwarveStudios (@SwarveStudios) reported

    @tescomobile @EE -its like mcdonalds saying our burgers contain 100% british beef, it almost sounds like theyre saying their burgers are 100% beef, no, the beef that is contained is british, albeit in a very small percentage of the burgers content. EE was terrible, i was contract-stuck. - - -

  • SwarveStudios
    SwarveStudios (@SwarveStudios) reported

    @AEWMike @tescomobile @EE Go with tesco. I was with them 4 years, switched to ee and regretted it, as soon as my 2 year contract ended i went straight back to tesco. O2 network is the best (which tesco is on). Plus tesco are very fair, have customer-friendly policies/systems and do not extort you for data

  • Matthew_JC
    Matthew (@Matthew_JC) reported

    @tescomobile Sadly Tesco Mobile uses the @O2 network, which is pretty poo compared to @EE. EE is expensive, but you tend to get what you pay for.

  • xJFCHx
    Jax (@xJFCHx) reported

    @EE @mattyhighamZA Worst phone company out there!

  • LuSchmoo
    Lu (@LuSchmoo) reported

    @thinkovation @EE No problem. Also, you don’t need to follow me as I personally don’t know you, I was just chipping in as I saw a photo description on that post.

  • Crakey_Snr
    Mark Crake (@Crakey_Snr) reported

    @EE is there an outage or drop in signal strength in Ex38/EX22 areas as our 4gee hub broadband has crashed and the mobile@strength is down to 4mbps 😩

  • NickEll71142327
    Nick Ellis (@NickEll71142327) reported

    @Cashamusic @EE 3 signal is rubbish. 02 hands down for me. I'm with ee but my contract runs out shortly and can't wait to get away from them.

  • ffs3411
    Sam (@ffs3411) reported

    @AEWMike @tescomobile @EE I left EE after being with them for years, awful customer service and they don't look after loyal customers

  • DLbi12John_boy
    Ｊｏｈｎ Ｃａｓｓｅｒｌｙ (@DLbi12John_boy) reported

    @EE @mattyhighamZA Kind of makes a mockery of the word "contract" though doesn't it? If the customer changed the amount they paid you you would penalise them for breaching that contract. Contracts work both ways.

  • Jlodwig1
    Jonathon Lodwig (@Jlodwig1) reported

    @EE So the member of your team lied to me on the phone then. Never had a direct debit taken out on the 8th and I’ve never paid it over the phone on the 8th. Just another made up date. Its just getting me excited for my next bill increase

  • Bettingbenji
    BettingBenji (@Bettingbenji) reported

    @EE Hi david. I have tried that, it seems to be pathy. Works fine one minute and then crazy slow the next

  • police_pups
    TPD shelby (@police_pups) reported

    @ldnJJ @EE You have 15 days to get money back or cancel contract. Also if they state it on the phone its recorded and they don't honour it that will be classed as being miss sold.

  • iakhtar1
    Ims (@iakhtar1) reported

    @EE I've spent an hour on the phone to EE's shocking customer services who have told me nothing can be done, telling me I need to deal with the price rise, no other choice even though I spent a month trying to agree a price a few weeks ago! With lies about more data and inflation.

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