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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Reading, England 11
Stockton-on-Tees, England 1
Neath, Wales 4
London, England 160
Glasgow, Scotland 80
Aberdare, Wales 1
Dublin, Leinster 1
Chorley, England 2
Norwich, England 6
Street, England 1
Southwark, England 16
Stevenage, England 2
Ilford, England 9
Birmingham, England 39
Nottingham, England 2
Biggleswade, England 1
City of Westminster, England 6
Paignton, England 1
Galston, Scotland 5
Cromer, England 2
Sherborne, England 1
Clydebank, Scotland 4
Brighton, England 4
Edinburgh, Scotland 28
Woodford Green, England 3
Warrington, England 5
Bracknell, England 1
Bodmin, England 2
Ipswich, England 8
Barnet, England 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mikey_Robs_91
    Mikey (@Mikey_Robs_91) reported

    @EE in America for the world cup need data and phone signal!!! Any updates

  • JasonUnsworth00
    Jason Unsworth / The White House 🏠 (@JasonUnsworth00) reported

    After getting a new 🆕 phone and iPad from @tescomobile recently the signal around Wisbech is non existent, I’ve put in my @EE SIM card today, actually getting two bars and a working signal, next to sign up to @Starlink tomorrow. 👍🏻💯

  • AnthonyNumamoid
    Anthony Sheridan Neil ll (@AnthonyNumamoid) reported

    Having a slight problem with my @EE Phone contract, I had to change my number but forgot to add the new number to my @EE profile now it is only sending verification codes to my old number so I can’t access my contract details. Already dialled 150 but it didn’t help.

  • JanusPaulusG
    John Paul Gonzalez (@JanusPaulusG) reported

    @EE Not possible to fix

  • AFCMattD
    Matt (@AFCMattD) reported

    @EE hmmm my Apple Watch went wrong, no data for days. So I did the obvious and deleted the eSIM thinking I would easily readd it. Nope. Upon attempting it either doesn't do anything or error 019. Your support just tells me to redownload the QR code ... it's a watch. Help?!

  • ale2883
    Patty (@ale2883) reported

    @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr

  • Fletchmeister81
    Darrell fletcher (@Fletchmeister81) reported

    @EE Tried everything, even resetting network settings only place you get 5g is promenade and south rhyl, its definitely not covering the whole of rhyl

  • PamelaLaws99068
    Pamela Lawson (@PamelaLaws99068) reported

    @EE @gjo2405 Hello EE. If EE identified a network fault related to a domestic VoIP landline on Friday 12th June, how long would it take to fix? Also, what is the average 'wait' time to get through to your 'fault' team when dialling 150 from an EE VoIP landline, please?

  • LaBloggeuse
    Dr Devra Kay (@LaBloggeuse) reported

    @TomTugendhat @O2 @EE I have terrible reception. I have 2shout to be heard. Having ditched my land line relieved to be rid of BT, &loving free calls on What’s App all over the world I can hear people overseas with ease but they can hardly hear me. But with people nearby we can barely hear one another

  • toryshaun
    Shauney Connor (@toryshaun) reported

    @TomTugendhat @O2 @EE Don’t come to Shropshire. In some areas like my parish signal is next to nothing. Lucky to get 3 bars on a good day!

  • Anarchy_Jim
    James Fleming (@Anarchy_Jim) reported

    @status_is_down Yes @EE I’m overseas and have data roaming! I’m lost without it! What’s the timeline for a fix?

  • katharinebarto6
    Katharinebarton (@katharinebarto6) reported

    @TomTugendhat @O2 @EE I agree. And you are right, it has got worse. Let alone those black spots being addressed. What is going on? Also offices in the City of London with no signal!!

  • KevKevles1974
    Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported

    @EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.

  • DextersDesciple
    Dexter Morgan VI (@DextersDesciple) reported

    @EE anyone else think their website and app is garbage. Rarely ever works. Was thinking of moving my broadband to them but can’t be arsed now

  • pasenretard
    Philip Johnson 🇬🇧🇺🇦 (@pasenretard) reported

    @EE @TomTugendhat Make sure a noisy MP has it fixed but dont proactively fix it for the general population. #twotierservice

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