EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 188
Birmingham, England 106
Manchester, England 95
Glasgow, Scotland 83
Hackney, England 42
Bristol, England 40
Croydon, England 35
Kingston upon Hull, England 33
Southwark, England 28
Hammersmith, England 26
Newport, Wales 26
Cardiff, Wales 25
City of London, England 24
Reading, England 22
Batley, England 22
Blackburn, England 20
City of Westminster, England 18
Halifax, England 15
Edinburgh, Scotland 14
Liverpool, England 13
Wembley, England 12
Leeds, England 12
Bradford, England 12
Paddington, England 12
Luton, England 11
Newham, England 11
Crawley, England 10
Portsmouth, England 10
Walsall, England 10
Milton Keynes, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Nickjamor Nick (@Nickjamor) reported

    @EE Hi, how can I speak to an actual person about my broadband going down today? I followed the text message thing that said it'll be back on next Friday with no other explanation. Obviously that's not good enough.

  • jacks1912s Jacks (@jacks1912s) reported

    @EE Ok yes please as yet again I’m paying for pretty much no service. 1 occasional bar means no internet, no phone calls etc.. not great when I’m paying for my contract. This is day 3 it’s been like it

  • JazTiim jazTim (@JazTiim) reported

    @EE help when you’ve got a minute?

  • Tomk199 Tom k (@Tomk199) reported

    @EE what is going on with the signal in Plymouth today? Am in PL1 and 4g is not loading anything and am stuck on 1 bar

  • CraigHugs Hooogsie (@CraigHugs) reported

    @EE Hi, I'm trying to activate the monthly roaming pass but not being able to. ROAMING PASS to 150 doesn't work.

  • tony1965uk tonyleggett (@tony1965uk) reported

    @EE your internet is absolutely rubbish and I am now looking at other providers. Should have had an engineer out to look at our problem with Wi-Fi coverage around the house, never turned up. Fed up with internet constantly buffering.

  • benjaminteacher Benjamin Teacher (@benjaminteacher) reported

    FAO @EE - Your underground wifi is utter ****.

  • ZzWills Wills.M.zz (@ZzWills) reported

    @EE terrible customer service, just cancelled my 6 phone contracts and not upgrading now due to poor service.

  • BrendanRickards Bluemoon343 (@BrendanRickards) reported

    @EE I’m struggling to figure out what the problem is as my internet and everything else is working fine I just can’t make or receive calls or send messages to people that I need to

  • anthony79696627 anthony murphy (@anthony79696627) reported

    @EE Why is the signal crap in bristol

  • YourTown_Oldham Oldham Town (@YourTown_Oldham) reported

    Well done @EE your greedy price increase of CPI + 3.9% has lost you another customer. Been with you over 10yrs and no decent retention offers either. So goodbye, managed to get the same deal elsewhere for £10mth cheaper.

  • punx4life Against The Grain (@punx4life) reported

    @EE absolutely no empathy or care to a data breach complaint logged. Having received a text tonight to say it's resolved only to call and find out nothing has happened. What needs to happen to someone for it to be taken seriously I wonder @ICOnews #databreach

  • Angel_McLachlan Hannah McLachlan (@Angel_McLachlan) reported

    @EE I’m having a few problems sending text messages to contacts. They keep coming back as not sent yet I’ve got great signal and I’ve got Wi-Fi calling on. Any issues your end? I’m in KY6 area

  • MooreEbony16 Ebony Moore (@MooreEbony16) reported

    @EE anyone thinking of buying with EE I suggest you rethink, shocking customer service 🤬🤬

  • nellieuno Nelski (@nellieuno) reported

    @EE 4g bad for days now no calls at all. Any updates as looks like outages are being reported throughout the country. 3 separate EE lines all the same. I need to be able to contact my kids. :(

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