EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 210
Birmingham, England 113
Manchester, England 88
Glasgow, Scotland 69
Croydon, England 40
Hackney, England 39
Bristol, England 38
Hammersmith, England 30
Southwark, England 29
Newport, Wales 28
City of London, England 27
Cardiff, Wales 24
Blackburn, England 23
Reading, England 22
City of Westminster, England 21
Batley, England 20
Halifax, England 15
Liverpool, England 14
Wembley, England 14
Leeds, England 14
Portsmouth, England 13
Newham, England 13
Bradford, England 13
Edinburgh, Scotland 12
Minehead, England 11
Peterborough, England 11
Romford, England 11
Wandsworth, England 11
Shrewsbury, England 11
Oldham, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GlennSwifty Glenn Swift (@GlennSwifty) reported

    @EE No 4G for hours. And no way to contact EE. Fair enough if you don't want to answer you customer service calls or online chat, but you would think you could at least put out a status update since so many people are without service and alerting you. Ignoring is hardly helpful!

  • Tashaa_J_ Tasha_NHS (@Tashaa_J_) reported

    @EE my interest has been down since 5pm. Any reported issues?

  • solitairefan Pam Parkinson💙 (@solitairefan) reported

    @EE my phone coverage seems down. Is there ee problems!?

  • KRAYzTRAI TRAI (@KRAYzTRAI) reported from Cannock Chase, England

    What is wrong with EE , Facebook Instagram all down @EE

  • FreakyPatty Patricia Young (@FreakyPatty) reported

    @EE while I know abuse cannot be condoned on here, you have to understand that us customers are reporting a National outage and getting very frustrated that you are denying there is a problem and treating us as stupid.

  • MorganPritchar7 Morgan Pritchard (@MorganPritchar7) reported

    @EE I’ve had horrendous problems trying to access the internet for over 3 weeks now and no one seems to be getting back to me with any valid reason why so I have resorted to Twitter as a last measure to try and resolve this? Can anyone please help?

  • SenileElf Robert Dickson (@SenileElf) reported

    What the hells going on @EE.. Mobile network down.. Phone won't even connect to a EE router as it says connected (no Internet access).. Yet no communication from you guys to say when the problem will be sorted. #EEdown #downdetector

  • richiechuff Richie Knight (@richiechuff) reported

    @allo_mate @EE Same issue hear

  • trudysherwood49 Trudy Sherwood 🦮👩‍🦯 (@trudysherwood49) reported

    @vipodcasting @clairerandall @EE It’s been on the news. All down apart from Twitter. My daughter has Snapchat and when I got home she said this has been down.

  • foxredcap grace 🦦 (@foxredcap) reported

    what a day for the internet… who cares about facebook and instagram but @EE being down is ruining my day

  • HelllHighWater Helen Highwater (@HelllHighWater) reported

    @EE No mobile 4g service for last few hours. What's happening?

  • rach_shelly Rachael Sheldon (@rach_shelly) reported

    @EE into third week of no internet with EE…you claim 4g is my solution in the interim , I don’t even have that currently. Your service is shocking! I really don’t understand what I’m paying for anymore, nothing you provide works!

  • richiechuff Richie Knight (@richiechuff) reported

    @EE Network seems to be down what’s going on ?

  • UkReadey Ryan read (@UkReadey) reported

    @EE down aswell ffs

  • SenileElf Robert Dickson (@SenileElf) reported

    What the hells going on @EE.. Mobile network down.. Phone won't even connect to a EE router as it says connected (no Internet access).. Yet no communication from you guys to say when the problem will be sorted.

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