EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 202
Birmingham, England 116
Manchester, England 98
Glasgow, Scotland 86
Bristol, England 44
Hackney, England 44
Croydon, England 38
Kingston upon Hull, England 33
Hammersmith, England 30
Newport, Wales 30
City of London, England 27
Southwark, England 26
Cardiff, Wales 26
Reading, England 23
Blackburn, England 21
Batley, England 21
City of Westminster, England 19
Halifax, England 16
Bradford, England 15
Edinburgh, Scotland 15
Wembley, England 14
Leeds, England 12
Liverpool, England 12
Paddington, England 12
Walsall, England 11
Luton, England 11
Newham, England 11
Milton Keynes, England 10
Crawley, England 10
Portsmouth, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SenoraAses01 Ases01 (@SenoraAses01) reported

    @EE just landed in the states and no signal. Nothing. Using airport wifi at the moment. Can’t call as the service and all are down. What the heck am I supposed to do!!

  • hb_yay HBYay (@hb_yay) reported

    @matthewparking3 @EE Aaah, thought it would’ve worn off by now seeing as it’s gone down like a lead balloon. They’re clearly “all-in” with this awful campaign.

  • Bets031221 Bets031221 (@Bets031221) reported

    @EE Are you taking the ****** piss with your app? Bill due today & you tossers are saying it's down. No I am NOT ringing to pay because I don't have my card on me & need to use Google Pay, like the app lets me do. Do you want my bastard money or what?

  • VaticanCameos25 Sara Lewis (@VaticanCameos25) reported

    When are you going to fix the problem in BA5 Wells. Website yesterday said it would be fixed by tonight and now it doesn’t give a date at all. I work from home and need that connection and don’t get mobile signal in my house despite what @EE say…

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported

    @PlexNetflix @EE @VodafoneUK So no wonder I’m having issues. I wonder what EE will be like

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported

    @PlexNetflix @EE @VodafoneUK Just over £100 but I’ve paid my bill in advance as well so they owe me money and I can use some of that to cancel

  • Victoriaalice96 victoria nicholls (@Victoriaalice96) reported

    @EE. Been having serious issues with my service. Little to no service to make or refiner calls, no mobile data.. nothing. What is going on and when is this massive issue going to be fixed

  • HullyStephen Stephen Hully (@HullyStephen) reported from Whitley Bay, England

    @EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong

  • TheUnionWithers Anything But Normal (@TheUnionWithers) reported

    @EE It’s slow slow slow again today

  • KindHagar Hagar Not So Horrible (@KindHagar) reported

    @EE **** EE, Get woke Go broke

  • gtothet123 Glyn (@gtothet123) reported

    @ee why is the signal so bad lately everywhere? And there are dropouts all the time. I no longer get signal in areas that I used to either

  • benepark Ben (@benepark) reported

    @EE no internet connection and signal is dropping out again in B98 post code. I’m getting rather sick of this service EE!

  • PlexNetflix Martin Phillp 🔶 (@PlexNetflix) reported

    @MusicMoofie @EE @VodafoneUK Yours is better than mine. I'm only getting 7mb down/3mb up on Virgin/Vodafone on 4G with a ping of 50. My home broadband has a ping of 6. The lower the better!

  • TommyMcnee Tommy McNee (@TommyMcnee) reported

    @EE I managed to turn off & on to fix it. #classic

  • btc4321 aang (@btc4321) reported

    @EE I don't know what you can do to help?

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