EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lee W1875 (@LeeW1875) reported@totfinsol @EE @BradChuck Their app is shocking. I still cant link my device despite contacting them several times. Gone backwards in customer service. Its all "call 150" now. No I just want live chat like most modern companies that I can text and not waste time talking to them!
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mṽsh (@shikariunite) reportedEver since moving from @EE to @VodafoneUK I've had 0 issues with my connection in my area, unlike EE.
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Raymond Dillon (@rayd_250592) reported@EE any update on the outage in the BT79 area other than the service status checker which keeps updating with an estimated fix 24hrs after whatever time you check it? Original fix time was Sunday. Now saying Wednesday.
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Craig Newby (@Newby13Craig) reported@EE Appreciate the support
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banks (@macksyb) reported@EE fix your ******* data, I’m ******* pissed.
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DorothyNot 🕷💜🤍💚 (@DorothyNotD) reported@EE I’ve been trying to contact you for 2 days, when I finally got a very slow responding chat they agreed to raise a complaint…what is this text about? I SHOULD NOT have to get in touch again to keep my complaint open.
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Richard Stokes (@RSSWFC) reported@EE when will the Internet be back on in Bridlington 2 days now with no service?
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Anjali Singh (@anjalisingho) reported@BorderOtter @EE red los after they've ceased copper's properly scary when security's down, can't imagine waiting for a splicer while they cancel tlos
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D (@dan_yell21) reported@Lionesses @EE Don't lock everything down to an app, I am on a computer - there is no way to install an app.. stop excluding people.
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_GhostProtocol2 (@_GhostProtocol2) reported@dave_aldrine Can’t wait! Been with @EE for several years as IMO they are best, felt they are getting worse and worse. Even upgraded to the priority line. Still ****. They are throttling 5G or got too many customers on it, but something is not right! Bring on the starlink 👌🏽
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Elson (@Elsxn_) reportedWhat on earth has happened to @EE worst customer service ever 🥴🥴🥴
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Wendy Beech-Ward (@wendybeechward) reported@Ef4vescent @EE Exactly. Fortunately my contract ends in September so I’m off… and so will my family. sorry you’ve had some issues.
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Scott Trafford (@Traff) reportedChanged to @EE broadband, awful coverage in the house beyond the living room and dining room, on top of this trying to sort my home phone with them, i think its now 4 times they have failed to complete my order. Really wish i had just stayed where i was.
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Naomi Langford-Wood (@NaomiLWood) reported@EE @Starlink It’s dreadful and the amount of my time it’s wasted is appalling. The cavalier attitude of your customer disservice people is cringe-worthy and nothing like the ‘best customer service for 30 years’ your pantomime voice answering system claims. You need to put it right as they’re your boxes (2 nd set as the others were recycled on EE instructions in July.
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Ant Wilson (@AntWilson15) reported@EE There multiple people i know having this issue !!