EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 200
Birmingham, England 109
Manchester, England 85
Glasgow, Scotland 61
Bristol, England 33
Hackney, England 32
Southwark, England 30
Croydon, England 30
Cardiff, Wales 26
Newport, Wales 26
Reading, England 25
City of London, England 25
Blackburn, England 24
City of Westminster, England 22
Hammersmith, England 22
Minehead, England 20
Batley, England 17
Bradford, England 14
Leeds, England 14
Newham, England 13
Halifax, England 12
Luton, England 12
Wembley, England 12
Edinburgh, Scotland 12
Portsmouth, England 12
Liverpool, England 11
Camden Town, England 11
Peterborough, England 10
Wandsworth, England 10
Newcastle upon Tyne, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KevinMcInrue Kevin McInrue (@KevinMcInrue) reported

    @EE Yes that’s fine. When I paid for my early upgrade last year one of your colleagues over the phone & one in shop advised not using another charger/cable as it could damage the charger port, that’s why I’m getting a wireless one & hopefully this works

  • RWarrenger Rachel Warrenger (@RWarrenger) reported

    @EE is the my EE app currently not working properly? Can't log in on the app (because my number is already registered, to my account) and the website won't accept my PAC? 🙄

  • VikingPete4 VikingPete (@VikingPete4) reported

    @EE are you aware of a problem with your service in the Lincoln West End area? No signal for at least 10hrs now

  • j_battye Jb (@j_battye) reported

    @EE help I’m having a nightmare with my phone - I can’t make or receive calls or text. Is there an issue or is this my new sim that started Saturday?? Help please it’s my work number and I can’t be uncontactable for that or my kids

  • miss_taylormae taylor (@miss_taylormae) reported

    Anyone else having problems with @EE my data isn’t working at all and phone keeps losing signal 😩

  • _CarterKing_ carter ✌🏻 (@_CarterKing_) reported

    @EE hello I want to cancel my contract completely as I’ve moved to a new provider? Can I do this?

  • LinaRadwanski Lina Radwanski (@LinaRadwanski) reported

    @EE are there issues in the BH4 area (Bournemouth)

  • Migarden4 Migarden (@Migarden4) reported

    @EE Stop Acting like you don't know this matter. This is known error with Xiaomi devices from last two months. Every forum people asking this that app is not opening. You need to fix this error.

  • Myke20987 Myke (@Myke20987) reported

    @EE why am I getting calls from people saying I've called them? Twice now I've had a call from a number identical to mine except the last 3 digits saying I called them? Also i called back another one who called me and they said they never rang anyone?? What is going on?

  • OllieTurnbull Ollie 🇬🇧 🏳️‍🌈 (@OllieTurnbull) reported

    @EE Hi. Could someone please DM me in regards to ongoing problems I am having with reception issues. Constantly “Call Failed”.

  • __Samwilkinson Sam Wilkinson (@__Samwilkinson) reported

    @EE Disappointing service from EE as I upgraded to a new contract last week, my postal address was never confirmed and you have now sent my handset to a collection point 100 miles away after failed delivery. After advising it could be redirected, have now said you can do nothing.

  • andy_jell Andy (@andy_jell) reported from Plymouth, England

    @EE hi, I’ve been trying to ring technical support to no avail. My Apple Watch has suddenly started saying no data plan, when I do have a current 10GB data plan can you help?

  • mitchthompson Mitch T (@mitchthompson) reported

    @EE She just needs a number she can ring to sort it out without some idiot giving her the hard sell like they did last time.

  • CassandraJCook Cassandra 🐷 (@CassandraJCook) reported

    @EE hi changed network to a new provider and kept my number. How do I cancel my sim with you?

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    @foster63 @EE They've given me 50GB on the phone so I can use it as a hotspot, but that doesn't help the server which now has no internet connection. It can't use a wireless hotspot, so I need to look at how I can route its connection through the laptop, which is using the hotspot. Not easy.

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