EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 236
Birmingham, England 145
Manchester, England 100
Minehead, England 79
Glasgow, Scotland 75
Hackney, England 39
Croydon, England 38
Bristol, England 37
Reading, England 29
Southwark, England 29
City of London, England 28
Cardiff, Wales 27
Newport, Wales 24
Blackburn, England 19
Liverpool, England 17
Batley, England 16
Bradford, England 16
Bedford, England 16
Plymouth, England 16
Hammersmith, England 15
City of Westminster, England 14
Romford, England 13
Wembley, England 13
Peterborough, England 13
Sheffield, England 12
Wandsworth, England 12
Luton, England 12
West Bromwich, England 12
Portsmouth, England 11
Halifax, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BFJD32 D (@BFJD32) reported

    @EE I am trying to contact you as there is an issue in the area with EE. I have just had an alert advising you have also turned off my mobile data. Can't call as phone won't connect. What's going on????

  • Nickdennyy Nick Denny (@Nickdennyy) reported

    @EE why do I bother paying my bills if I'm not receiving the service I should be?

  • MCarley1983 MarkCarley (@MCarley1983) reported

    @EE Every year without fail you increase your prices & the network courage gets worse. Not your issue I know, so I’ll be off as soon as my contract lets me 👍🏼 #UTFG

  • J9apachePrice Janine Price (@J9apachePrice) reported

    @EE Hi yes, this has been an on going problem. All off her boast have not been activated. Only had 1gb data when it renewed and she has 21 data boasts which should equate to 1.5gb. Pack didn't renew despite there being £10 on the account

  • kayleewby kaylee (@kayleewby) reported

    @EE my service is down? TR7

  • babancat Catriona (@babancat) reported

    @EE Why is there now zero ee mobile signal at my home address? "Emergency calls only" - maybe I need to switch provider. EE used to be the only one that worked here.

  • theryderathome Free Palestine 🇵🇸 #Starmerout (@theryderathome) reported

    @EE No thanks. My next phone will probably be a #Fairphone. I can do without all the crap and fancy camera options

  • TheShorkk TheShorkk (@TheShorkk) reported

    @EE @Jlangt Appreciate you guys are trying to help - @Jlangt please delete this tweet. EE you should know better and only do this in DM's. Dont post your number and postcode anywhere publicly online! If you want to do support through twitter use DM's only EE

  • Biggriffin4 Biggriffin (@Biggriffin4) reported

    @rhys_rd19 @EE Afternoon @EE my wages haven't gone up by 9+%,, as a company you could easily not have a price rise, this is just pure greed on your part, and using the "improvement to service" is bollixs. It's about extortionate profits.

  • clouds_go_by I AmAnita 💨👎🏻🌦👍🏻 (@clouds_go_by) reported

    So many people griping about this and that so I have a compliment instead. Giving old phone to friend - not used it in ages. Finally tracked down it was locked to @EE and thought ‘Oh oh trouble!’ Went to website - job done in less than a minute. Thank you!

  • Imran77944991 Imran (@Imran77944991) reported

    @EE Why is EE showing emergency calls only

  • TatuPicturesLtd Tatu Pictures 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇧🇷 (@TatuPicturesLtd) reported

    @EE Why has most of Penarth, in South Wales lost mobile signal? It went about 11am and had not come back...

  • eastwestcpl Albert May (@eastwestcpl) reported

    @EE EE claims to be a customer service company which is a big lie really. If you have been a 10 year kind client and happen ( due to travel) to be 7 days late in a payment it will suspend the account without any notice : nice. Do not be fooled EE does not care

  • GaryCooke83 Gary Cooke (@GaryCooke83) reported

    @kasssun @EE It’s March 9th today. Your contract ends 20th April. They are simply saying you can only action the cancel working 30 days of the contract end date otherwise you’d pay £12 cancellation fee.

  • _hans_B Hans Boshoff (@_hans_B) reported

    @Ofcom So, nothing can be done? No help? Formal complaint process? @EE recommendation is essentially yo go into more debt

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