EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 203 |
| Birmingham, England | 101 |
| Glasgow, Scotland | 92 |
| Manchester, England | 70 |
| Hackney, England | 51 |
| Croydon, England | 34 |
| Kingston upon Hull, England | 33 |
| Bristol, England | 32 |
| Reading, England | 30 |
| Hammersmith, England | 29 |
| Southwark, England | 28 |
| Newport, Wales | 24 |
| Batley, England | 23 |
| Cardiff, Wales | 22 |
| City of London, England | 20 |
| Halifax, England | 16 |
| Barnet, England | 13 |
| Crawley, England | 12 |
| Camden Town, England | 12 |
| Liverpool, England | 12 |
| Portsmouth, England | 12 |
| Luton, England | 12 |
| Edinburgh, Scotland | 12 |
| Wembley, England | 12 |
| Blackburn, England | 11 |
| Bradford, England | 11 |
| Romford, England | 10 |
| Bedford, England | 10 |
| Harringay, England | 9 |
| Islington, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Diamond Hands are a girls best friend
(@vodkatey) reported
@EE Is the website down , I just get a white screen on my phone and on my pc
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CairneyhelpyouV2
(@CairneyhelpyouV) reported
@EE Alright here we go when I want to use the WiFi it’s ****
-
Bev, Kev or Nev
(@Taikhun_baby) reported
@EE You guys don't have great coverage I with a 5G phone could not get any signal what so ever when I was down on a beach in Cornwall
-
Steve Wilson
(@willowsafc81) reported
@EE I've just got a new sim only deal. I can't use the my ee app though, I assume because I used it about 3 years ago. Is there anything you can do to help?
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Teodora Miscov
(@TeodoraMiscov) reported
@EE I've been trying to cancel my account from abroad and haven't been able to call or get in touch in any way because my phone is not working for some reason. Please help!
-
✨Moon✨
(@AstaLunaMoon) reported
@EE How will this help with number spoofing and people calling me telling me I’ve called them when I haven’t? Seems a weird thing to help stop people using my number to scam people with but ok I’ll try it. Thank you
-
Stevie B
(@stebee1) reported
@EE when will the issue in G81 be sorted, that's 2 1/2 days without any usable signal, same message every day that it's taking longer than expected to resolve, some useful updates would be nice rather than stock message
-
Zragzy07
(@ZRaghoobar) reported
@karim_dhamani @EE Same I just had a bad customer experience with the PS5 order, they asked for password
-
Sarah
(@Shanners_28) reported
@EE Hi, I’m unable to log into my EE to gift data, I’ve tried the app and your website - both say they are doing maintenance - I’ve tried over the past week at various times and have had this continuously. I really need to gift some data, help please? (I have updated the app)
-
Rajpurohit Yuva 👑
(@RajpurohitYuva) reported
@EE Yes, as i am from India i am trying to use another network SIM. the phone was having EE Carrier earlier.
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amy 🌘🌗
(@amy68264320) reported
@EE nah **** that u might aswell put a tumour in my brain and rip my eyes out
-
Mark P Tickner
(@mptickner) reported
Beyond a joke how @ee cannot filter spam texts out. My phone can detect them and block them, I can spot then, but your network cannot? Investment needed there, instead of shaving people on mountains.
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⚓️Count Melancholia
(@LillyLyle) reported
@MirandaMJourno @EE Can't you regulate that on your kids' actual handsets? I know I can put parental controls on mine. Personally, I have always had very good, I would say exceptional, service from EE.
-
Matt Seymour
(@wifiwits) reported
Well I’ve ditched @ee as of today entirely because they were the first to add roaming charges. I’m under no illusions, all providers will add charges or curtail use, but first out of the blocks to fleece customers is a bad look.
-
Georgios Stepharas
(@chibchenko) reported
@EE hi, I upgraded my phone in June and I've woke up this morning and there's a big line has appeared running down the screen. It's green when the phone is locked and when I'm using it is just a thin line but still visible. The phone has a cover, hasn't been damaged or dropped.