EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 203
Birmingham, England 102
Glasgow, Scotland 93
Manchester, England 70
Hackney, England 51
Croydon, England 34
Kingston upon Hull, England 33
Bristol, England 32
Reading, England 30
Hammersmith, England 29
Southwark, England 28
Newport, Wales 25
Batley, England 23
Cardiff, Wales 22
City of London, England 20
Halifax, England 16
Barnet, England 13
Crawley, England 12
Camden Town, England 12
Liverpool, England 12
Portsmouth, England 12
Luton, England 12
Edinburgh, Scotland 12
Wembley, England 12
Blackburn, England 11
Bradford, England 11
Romford, England 10
Bedford, England 10
Harringay, England 9
Islington, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • pkinny22 kinny (@pkinny22) reported

    @EE why is this all the time £65 quid for no service anywhere I am yet people on 02 an ogre networks have no issues?! Sort it out it’s a joke of a service! Kevin bacon is a liar

  • mmjegs_plain Plain Koolwine (@mmjegs_plain) reported

    @fullmetalwing @EE This was absolutely ridiculous, @EE website want down within a matter of minutes totally disappointed with their service

  • Coquelicotworld Coquelicot 💜🤍💚 🟥 (@Coquelicotworld) reported

    @EE @andrewjskatz Yes there were definitely issues. I thought I’d successfully ordered one, paid the upfront £10 by card (now showing as pending with my bank), but no confirmation email or text. Went back into my EE app to check at 08:35 and couldn’t access - kept saying check back later.

  • davidgoodhall davidgoodhall (@davidgoodhall) reported

    @EE why is your website so terrible to load anything always…😤

  • welshcuriosity Jordan (@welshcuriosity) reported

    @EE Still not working. Habe tried at home, on mobile, and at work. Nothing works

  • _hannahmayy Hannah (@_hannahmayy) reported

    @EE Sorry, yes we’re all sorted. Never got the text through. But found a link with the right info. Thanks

  • LyndaAthey Lynda Athey Watson (@LyndaAthey) reported

    @EE no mobile network service again this week. What’s the problem please?

  • coolcrazywicked mel (@coolcrazywicked) reported

    @EE I’ve sent you a DM about an issue. Please check it so I don’t have to call.

  • dssembler_ dssembler_ (@dssembler_) reported

    @EE Help, please tried to get a contact phone but was rejected fine - but its taken my £30 sign up fee - how do I get it back?

  • ImagoCam IMAGOCam (@ImagoCam) reported

    @andrewjskatz @EE Same here - I don't know why I even bothered to try. Down for maintenance at 8.32 AM.

  • MarkMcManus13 Mark McManus (@MarkMcManus13) reported

    @EE The signal in the Northampton area has been limited/non existent since last week. I am hooked up to updates apparently however, I have been advised that it was a 5g mast as the problem. Is this still the problem and is there any ETA on fixing the problem.

  • PCroz13 Paul Crozier (@PCroz13) reported

    @EE Quite ironic that the EE website is pushing "super fast speeds" but the website itself is unbelievably slow to load... if it loads at all! Maybe I'll get my new iPhone 13 from elsewhere.

  • paulagerts Paula-Marie Geraghty (@paulagerts) reported

    @_danielmartinUK @EE Hi, yeah I still have no signal since yesterday evening

  • welshcuriosity Jordan (@welshcuriosity) reported

    @EE Both. On mobile it's sticking when I search for store to have it sent, on PC it's sticking when I try to place the order. Due to these issues stopping me from upgrading online, can you confirm that if I pop to the shop and upgrade there I'll still have the 14 day change of mind?

  • saratpediredla Sarat Pediredla 🦔 (@saratpediredla) reported

    @EE Your 5G checker confirms my area has 5G. My iPhone used to use 5G all along but for the last few months it always shows 4G. Is there an issue in NE12 area?

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