EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 427
Manchester, England 207
Birmingham, England 112
Tower Hamlets, England 111
Islington, England 103
Glasgow, Scotland 100
Hackney, England 92
Bristol, England 85
Southwark, England 75
Cardiff, Wales 64
Lewisham, England 47
Leeds, England 46
City of Westminster, England 44
Croydon, England 42
Liverpool, England 34
Camden Town, England 33
Coventry, England 31
Halifax, England 27
Newcastle upon Tyne, England 27
Nottingham, England 27
Newport, Wales 27
Norwich, England 27
Chester-le-Street, England 25
Tottenham, England 24
Edinburgh, Scotland 23
Sunderland, England 23
Ilford, England 21
Colchester, England 21
Southampton, England 21
Bermondsey, England 20

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Movistar_babe Nikki McGuire (@Movistar_babe) reported

    @EE completely uselessbought a phone last weekit keeps freezing blank screenkeyboard disappears and because the shop i bought it from can't see fault its not faulty and won't replace or cancel my contractscreen went blank when sending money money has gone somewhere else

  • NikiNoox 🦋ikiN 💜 (@NikiNoox) reported

    Has anyone had a Samsung Watch 4 from @EE and found the battery life shocking? Mine is 6 weeks old, and lasting 12 hours on battery saver mode. I've done all the Samsung troubleshooting help. I wish I hadn't got a 2 year contract out on it now. It's appalling

  • emoog11 emoog (@emoog11) reported

    @EE desperately need to add more data, but it just keeps saying there's a technical issue?! I want to give you money and you're not letting me! 😩

  • IamRobKemp Rob (@IamRobKemp) reported

    @EE having a bit of a issue with calling a number but mate who is on EE can ring it and it works but I can’t for some reason

  • benmassey3 ben massey 💉💉+💉🇺🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@benmassey3) reported

    @EE are there any service issues in the area to the East of Melksham at the moment?

  • ElecInn Ben Curry (@ElecInn) reported from Chellaston, England

    @EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73

  • FarkhandaM farkhou (@FarkhandaM) reported

    @EE don’t waste your money. Been a customer for 10 years. Time to upgrade. Get offered a deal. Don’t honour it. And won’t as the contracts not gone through. Worst customer service

  • Dorisd241 doris (@Dorisd241) reported

    @EE So still not fixed yet any updates? Im expecting money off my bills its ridiculous when you see you're ads about how good youre service is, you can land planes!

  • rhysadams Rhys Adams (@rhysadams) reported

    @EE where is my data boost and Xbox pass? I’ve been a broadband customer for 2 months now. Thanks

  • ad_1980 AD (@ad_1980) reported

    @EE can you help.spoke to someone via your live chat to cancel my rolling contract and was advised they’d done so and I could cancel my DD. 2 months later I get a letter saying I need to make a payment?!

  • JohnJay069 Bob Downe. (@JohnJay069) reported

    @EE Take the advert down you idiots , don't tar all men with the same brush ! #gowokegobroke

  • samjrolfe Sam Rolfe (@samjrolfe) reported

    @EE Thanks. It's still pretty terrible to be honest but only seems to be in certain areas. It's too much hassle to go through all the diagnostic stuff again.

  • JacquiCroftie Jacqui (@JacquiCroftie) reported

    @EE Hi there. That seemed to work, but I logged out of the app using the log out within settings, then next time I opened the app it wanted me to go out to the website to log in again. This is a huge problem for me. Can you please DM me so that we can take this offline?

  • Lewispollard992 Lewis pollard (@Lewispollard992) reported

    @EE I saw your advert, I will inform my neighbour that it was actually him being the problem when his wife was abusing him,thanks EE. Calling out hate as I see it,and it’s coming from EE.

  • CanUHandleItBu1 CanUHandleItBud (@CanUHandleItBu1) reported

    @EE I would avoid @EE like the plague, had a horriffic customer abuse experience with them.

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