EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 200 |
| Birmingham, England | 96 |
| Glasgow, Scotland | 90 |
| Manchester, England | 81 |
| Hackney, England | 40 |
| Bristol, England | 39 |
| Southwark, England | 33 |
| Kingston upon Hull, England | 33 |
| Croydon, England | 32 |
| Batley, England | 28 |
| Newport, Wales | 27 |
| Cardiff, Wales | 26 |
| Hammersmith, England | 25 |
| Reading, England | 23 |
| City of London, England | 23 |
| Halifax, England | 17 |
| City of Westminster, England | 16 |
| Blackburn, England | 15 |
| Liverpool, England | 13 |
| Bradford, England | 13 |
| Edinburgh, Scotland | 13 |
| Camden Town, England | 13 |
| Wembley, England | 13 |
| Crawley, England | 12 |
| Leeds, England | 12 |
| Paddington, England | 12 |
| Luton, England | 11 |
| Wolverhampton, England | 10 |
| Portsmouth, England | 10 |
| Newham, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Charlene😍
(@charlie07956) reported
@EE STOP SENDING ME EMAILS, ABOUT SERVICE UPDATES. SOME 5 YEARS AFTER LEAVING YOU..
-
just Matty
(@matty41144gamer) reported
@EE I hope you can help me plus other people as well. I got a voice prompt call about my bank account which I didn't and its from 079483 821990. According to my call app its an EE number. Is there anything you can do to stop it and possibly other numbers that there are using?
-
Lourdaise
(@lourdaise) reported
@O2 Just want to say how incredibly impressed I am with your super helpful and friendly customer service. Thank you! @EE could learn a thing or two, everyone I have spoken to there recently has been aggressively rude and seemingly gone out of their way NOT to help me.
-
BL Tees
(@CoTallent) reported
@EE @tosman30 Is your network down ?, been rubbish the last week
-
MrAB 🇦🇺💛💚
(@TheBritishOz) reported
@googlemaps @Google @EE My son's phone doesn't update his location often. The phone and SIM are set up for his age. I've checked everything but it still takes ages to update. I can sometimes force it to in the family link app. Any help?
-
Micky Teaspoon
(@micky_teaspoon) reported
@SusanWakeling1 @EE I'm having exactly the same issue in East Anglia. Into day 3 now, text updates from EE just saying its taking a while to sort.
-
Greg
(@teslaaar) reported
@EE is ee down in Surrey?
-
Jess Goodman
(@JessGoodman21) reported
Hey @EE do you know when your finally going to fix the problem in Newquay ?? Over 4 days I’m unable to use my data due to the signal and I can even text & call due to not having service. I pay you lots of money each month for 2 contracts I can’t even use !!!!!!! 😡😡😡
-
OneDek
(@DJOneDek) reported
@EE //Been without my number since Wednesday after I ‘Upgraded’ to an iPhone 14 and still unable to access the #EE network to receive texts/calls and more importantly my email accounts as I need to verify them using text message! Had new SIM activated and still no good. Not happy
-
Stephanie Simmonds
(@Steph84S) reported
@EE are you having issues trying to use chat service, message reads 4hours 30 mins to get a response!!
-
Nicola Ross
(@nicolaross83) reported
@EE I’ve had no signal all day today in AB12, is the network down?
-
Gems
(@gemsy2910) reported
@EE trying to cancel through your website at the moment but it keeps glitching… is it my internet or a problem?
-
blueowl9
(@blueowl9) reported
@EE cant believe im sat in your shop & been advised to not pay my bill to get the price down on a new contract - this cant be right
-
jim pratt
(@jimbopratt) reported
@EE ive answered phone 2 times to you today just for you to hang up ?
-
les hill
(@leshill28) reported
@EE as a pay as you go customer are my allowances included if I was to go to Ireland or would I need to buy a pack