EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 200
Birmingham, England 158
Minehead, England 113
Manchester, England 90
Glasgow, Scotland 80
Hackney, England 38
Bristol, England 32
Croydon, England 28
Newport, Wales 28
City of London, England 26
Reading, England 25
Southwark, England 24
Cardiff, Wales 24
Liverpool, England 21
Luton, England 17
Wolverhampton, England 15
Batley, England 15
Blackburn, England 15
Bedford, England 15
Plymouth, England 15
Halifax, England 14
West Bromwich, England 14
Hammersmith, England 12
Belfast, Northern Ireland 12
Sheffield, England 12
Leeds, England 12
Bradford, England 12
Barnet, England 11
Romford, England 11
Dudley, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Crazy_DavidP David Preston (@Crazy_DavidP) reported

    @EE Don't even bother, they send you faulty second hand goods and leave you out of pocket when you return it. And their coverage is crap. 94%? I can prove its less than 50%

  • kevspencer51 Kevin Spencer💙 (@kevspencer51) reported

    @vicky_entwistle @EE That's not the way to do business, where are their customer service values??? 🤬

  • Desidiva1812 Jessie Pannu (@Desidiva1812) reported

    @EE I have been a very good and loyal customer for over 15 years with you. Never had a problem with paying you. Today I called to see if you could give me some additional data for free just for today as my broadband is down and won’t be fixed until 8pm. And you gave me nothing.

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE When I want to pay a bill I don't have other bills or anything else in front of me I will be adding todays incident to my letter for your head office SEND MY BILLS BY EMAIL THEN I WON'T HAVE TO DISTURB YOUR STAFF FROM PLAYING GAMES ON THEIR PHONE BECAUSE NOT HELPING ME

  • graham_swift Graham Swift (@graham_swift) reported

    @EE shocking customer service! Tricking and lieing to customers.

  • richardaburns Richard Burns (@richardaburns) reported

    @EE hi, can you have a look at my account please? I'm wanting to check an add on I've ordered has been applied but also want to know how to cancel it as I only need it as a one off. Thanks

  • jamieyoung2010 jamie (@jamieyoung2010) reported

    @ee Hi! What are the issues with signal in Newcastle Upon Tyne? I've checked both my work postcode and home postcode and it's been saying for days they are working on it. I have very very poor signal, unless connected to wi-fi - which isn't ideal when I'm not home. Thanks!

  • SteJones999 Ste Jones (@SteJones999) reported

    @EE - Getting through to your contact centre is unacceptable. 20 minute wait and then disconnected. Why can you not cancel via website/chat? Can someone please call me?

  • KatieJ_UK Katie J 🐝🏳️‍🌈🦦🦥 (@KatieJ_UK) reported

    @EE I’m very disappointed with ur company I’ve been a customer from when u first took over t-mobile and I’m due a upgrade and get told oh we can’t do price match with other companies and can’t make the contract cheaper it will cost u £50 a month so loyalty means nothing now days

  • MartGray Martin Gray (@MartGray) reported

    @EE Your hold music is the worst! Screech bump nasal noodle....

  • bev_asher Bevan Asher (@bev_asher) reported

    @EE is your logging in function down at the minute? Haven’t been able to log in to pay my bill.

  • aninkyaffair Paz (@aninkyaffair) reported

    @LiToast @bt_uk @EE People say bad things about Virgin but we’ve had them since mid June when we moved house and haven’t had an issue at all. They’re actually over delivering on the speeds they quoted when I signed up to their super fast fibre.

  • graham_swift Graham Swift (@graham_swift) reported

    @gornall_lauren @EE Yup shocking customer service. No response either, crooks!

  • vicky_entwistle Vicky Entwistle (@vicky_entwistle) reported

    Just to let my Twitter Family know that if you fail to respond to a text message from @EE about your contract coming to an end they will continue to take payments on devices that have already been paid for in full. In my case to the tune of £600. Money that is not theirs.

  • CobbleSoft Richard Stevenson (@CobbleSoft) reported

    @EE Thanks for forcing a new app and login credentials on me! There are serious flaws in the app, don't you test things? My account requires login even though logged in (hint: there's a link to logout). Awful design and navigation. Help has a huge red error msg.

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