EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 206
Birmingham, England 101
Glasgow, Scotland 89
Manchester, England 70
Hackney, England 52
Kingston upon Hull, England 34
Bristol, England 34
Croydon, England 33
Hammersmith, England 30
Reading, England 29
Southwark, England 27
Cardiff, Wales 24
Newport, Wales 24
Batley, England 23
City of London, England 22
Halifax, England 16
Barnet, England 13
Liverpool, England 12
Portsmouth, England 12
Luton, England 12
Edinburgh, Scotland 12
Wembley, England 12
Crawley, England 11
Camden Town, England 11
Blackburn, England 11
Bradford, England 11
Bedford, England 11
Leeds, England 10
Peterborough, England 10
Romford, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SBoyling Stuart Boyling (@SBoyling) reported

    @EE can you help please, we have a contract bt TV box through yourselves that's not working, what's the best number to call 150 does not have a section for TV boxes, TIA

  • AbigailBCross Abigail B Cross (@AbigailBCross) reported

    I've held off getting Starlink as my plan was to move into shared accommodation for a while. This haven't happened so now a huge possibility to get rid of the awful @EE who, as dropped package so has our connection. Don't tell me its anything other that purposeful.

  • W41K3R_27606 W41K3R 27606 (@W41K3R_27606) reported

    @EE when people ring my phone it comes up as (private number) and my settings are caller ID at network settings set can u help

  • Tim_McArthur Tim McArthur (@Tim_McArthur) reported

    @EE How about you drop your roaming charges for Europe! That would be a good customer service - no charges from three years what’s the difference now?

  • gtfcmatt Matt Martin (@gtfcmatt) reported

    @EE ive got BT Sport add on but its not letting me log in ? Ive just swapped over to BT wifi, do i need to log in with BT login or EE ?

  • zem2005 sean (@zem2005) reported

    @EE Are you ever going to reply to me? My service is nearly as bad as your customer service!

  • thespectator4 the spectator (@thespectator4) reported

    @EE I have no 4G signal for the last two days. What’s going on?? Post code SS9.

  • jimmyjojojunior Shabadoo (@jimmyjojojunior) reported

    @EE shocking service from your live chat today. Recently placed an upgrade order that has failed due to a 'system issue' and then kept on hold for 30 mins on live chat, transferred back and forth and then just cut off with no comment. Dreadful!

  • GodberKen Ken Godber (@GodberKen) reported from Annesley, England

    @EE still no access to BT Sport, subscribed, raised issue over 28 hrs ago, sent a DM 2 hrs ago.....nothing!!!

  • zarvatiw Zarvatiw (@zarvatiw) reported

    @EE Yeah bad signal with EE moving to 3

  • Bar9013 Bar_90 (@Bar9013) reported

    @btsport @EE Hi, added the BT Sports large screen add-on to my EE account yesterday morning and still unable to log in to my BT Sport account. I don't think the account is active yet and have not received an email. Can you help? Thanks

  • Jambunctious_ Jambo #btc (@Jambunctious_) reported

    @iamsarah_me @EE Sounds more like a you and your house problem

  • jamie_2127 Jamie Taylor (@jamie_2127) reported

    @EE Why don’t you give the tweeting a rest and concentrate on sorting out your poxy broadband service

  • justyglover Justin (@justyglover) reported

    @EE Freshwater west Pembrokeshire could do with a good signal!

  • Aaron_lfc28 Aaron Wilkinson (@Aaron_lfc28) reported

    @Gardiner1996 @btsport @EE Did you get a fix for this, I'm having the same issue

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