EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 198
Birmingham, England 95
Glasgow, Scotland 89
Manchester, England 51
Hackney, England 50
Kingston upon Hull, England 35
Bristol, England 33
Hammersmith, England 32
Croydon, England 30
Newport, Wales 28
Reading, England 25
Southwark, England 21
Cardiff, Wales 20
Batley, England 18
Bedford, England 16
City of London, England 15
Wembley, England 15
Barnet, England 14
Luton, England 12
Wolverhampton, England 12
Halifax, England 10
Milton Keynes, England 10
Portsmouth, England 10
Bradford, England 10
Edinburgh, Scotland 10
Crawley, England 10
Blackburn, England 9
Southampton, England 9
Walsall, England 9
Romford, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • m34kane Kane (@m34kane) reported

    @EE seeing as you’re increasing bills by 4.5% due to “inflation” are you giving your employees a pay rude to match this inflation? Or can we cut to the chase and admit this is for @kevinbacon wages #crooks

  • guess006 Nra777111 (@guess006) reported

    @EE The dedicated teams have been frustrating to speak with. I have been a loyal customer since Tmobile! Not happy at all

  • kingstoby1 Toby King (@kingstoby1) reported

    @Ady2503 @EE Never

  • ameedraws Amy Kate 🌺 (@ameedraws) reported

    @EE honestly your website is the worst and is so buggy!! Other then having to log into my account every 30 seconds cause every time i add something to my basket i get logged out, when i log in I’m re directed to my Ee home page and an empty basket!

  • DeborahJameson4 Deborah Jameson (inlays.co.uk,) Heritage Inlay De (@DeborahJameson4) reported

    @EE Me innit. I’ve been acting on using the ship iPhone 11?and the **** iPad Pro

  • guess006 Nra777111 (@guess006) reported

    @EE No they never came close at all. It was shocking the manner they spoke on the phone, I am horrified that your staff working from home can give such awful service. Why did they also say if I go via Uswitch, EE will give me less signal and slow down my data? Is this true

  • cfjescott Caroline Escott (@cfjescott) reported

    Hi @EE it's been a month since the unexplained £150 call to Canada on my bill. Was told people were looking into it but have heard nothing since - please can you help?

  • mark_is_caching Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance

  • kiechelle KiE Life Management System 🌍 (@kiechelle) reported

    @EE Love you but 1 huge issue! Horrible phone reception in my home. I'm a long standing customer, over 20 years! I have note 20 ultra. HELP! East London

  • pripri_24 priya (@pripri_24) reported

    @EE Yep they will listen to the recordings. Just so upsetting how deals are quoted, which are agreed by the customer, and then taken back. 😔

  • cathrynmhmoore Cathryn Moore (@cathrynmhmoore) reported

    @EE Good morning. Is there an issue with the broadband network in the York area as we have no internet connection this morning?! 😱

  • darrenjluckin Darren Luckin (@darrenjluckin) reported

    @EE Yeah I know that now... would of been nice for w EE customer service advisor to tell me that in first place! But no drama

  • RyewFN Ryew (@RyewFN) reported

    @EE I HAVENT BEEN ABLE TO PLAY MY FORTNITE IN 2MONTHS BECAUSE YOUR WIFI IS **** AND I KEEP RANDOMLY GETTING PACKET LOSS I HAVE HAD AN ENGINEER OUT AND HE DONE A HALF ARSE JOB TOLD ME WHATS WRONG AND NEVER FIXED IT I AM STARTING TO GET PISSED OFF CUZ ITS BEEN GOING ON FOR A YEAR

  • 19helena97 Helena Stone (@19helena97) reported

    @EE its back up now, was down for an hour. Really unusual

  • _sharon_m_ sharon (@_sharon_m_) reported

    @EE The TV is the main problem as of now, yes

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