EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 236 |
| Birmingham, England | 145 |
| Manchester, England | 100 |
| Minehead, England | 79 |
| Glasgow, Scotland | 75 |
| Hackney, England | 39 |
| Croydon, England | 38 |
| Bristol, England | 37 |
| Reading, England | 29 |
| Southwark, England | 29 |
| City of London, England | 28 |
| Cardiff, Wales | 27 |
| Newport, Wales | 24 |
| Blackburn, England | 19 |
| Liverpool, England | 17 |
| Batley, England | 16 |
| Bradford, England | 16 |
| Bedford, England | 16 |
| Plymouth, England | 16 |
| Hammersmith, England | 15 |
| City of Westminster, England | 14 |
| Romford, England | 13 |
| Wembley, England | 13 |
| Peterborough, England | 13 |
| Sheffield, England | 12 |
| Wandsworth, England | 12 |
| Luton, England | 12 |
| West Bromwich, England | 12 |
| Portsmouth, England | 11 |
| Halifax, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
D
(@BFJD32) reported
@EE I am trying to contact you as there is an issue in the area with EE. I have just had an alert advising you have also turned off my mobile data. Can't call as phone won't connect. What's going on????
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Nick Denny
(@Nickdennyy) reported
@EE why do I bother paying my bills if I'm not receiving the service I should be?
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MarkCarley
(@MCarley1983) reported
@EE Every year without fail you increase your prices & the network courage gets worse. Not your issue I know, so I’ll be off as soon as my contract lets me 👍🏼 #UTFG
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Janine Price
(@J9apachePrice) reported
@EE Hi yes, this has been an on going problem. All off her boast have not been activated. Only had 1gb data when it renewed and she has 21 data boasts which should equate to 1.5gb. Pack didn't renew despite there being £10 on the account
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kaylee
(@kayleewby) reported
@EE my service is down? TR7
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Catriona
(@babancat) reported
@EE Why is there now zero ee mobile signal at my home address? "Emergency calls only" - maybe I need to switch provider. EE used to be the only one that worked here.
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Free Palestine 🇵🇸 #Starmerout
(@theryderathome) reported
@EE No thanks. My next phone will probably be a #Fairphone. I can do without all the crap and fancy camera options
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TheShorkk
(@TheShorkk) reported
@EE @Jlangt Appreciate you guys are trying to help - @Jlangt please delete this tweet. EE you should know better and only do this in DM's. Dont post your number and postcode anywhere publicly online! If you want to do support through twitter use DM's only EE
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Biggriffin
(@Biggriffin4) reported
@rhys_rd19 @EE Afternoon @EE my wages haven't gone up by 9+%,, as a company you could easily not have a price rise, this is just pure greed on your part, and using the "improvement to service" is bollixs. It's about extortionate profits.
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I AmAnita 💨👎🏻🌦👍🏻
(@clouds_go_by) reported
So many people griping about this and that so I have a compliment instead. Giving old phone to friend - not used it in ages. Finally tracked down it was locked to @EE and thought ‘Oh oh trouble!’ Went to website - job done in less than a minute. Thank you!
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Imran
(@Imran77944991) reported
@EE Why is EE showing emergency calls only
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Tatu Pictures 🏴🇧🇷
(@TatuPicturesLtd) reported
@EE Why has most of Penarth, in South Wales lost mobile signal? It went about 11am and had not come back...
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Albert May
(@eastwestcpl) reported
@EE EE claims to be a customer service company which is a big lie really. If you have been a 10 year kind client and happen ( due to travel) to be 7 days late in a payment it will suspend the account without any notice : nice. Do not be fooled EE does not care
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Gary Cooke
(@GaryCooke83) reported
@kasssun @EE It’s March 9th today. Your contract ends 20th April. They are simply saying you can only action the cancel working 30 days of the contract end date otherwise you’d pay £12 cancellation fee.
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Hans Boshoff
(@_hans_B) reported
@Ofcom So, nothing can be done? No help? Formal complaint process? @EE recommendation is essentially yo go into more debt