EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Check Current StatusMost Affected Locations
Outage reports and issues in the past 15 days originated from:
Location | Reports |
---|---|
London, England | 427 |
Manchester, England | 207 |
Birmingham, England | 112 |
Tower Hamlets, England | 111 |
Islington, England | 103 |
Glasgow, Scotland | 100 |
Hackney, England | 92 |
Bristol, England | 85 |
Southwark, England | 75 |
Cardiff, Wales | 64 |
Lewisham, England | 47 |
Leeds, England | 46 |
City of Westminster, England | 44 |
Croydon, England | 42 |
Liverpool, England | 34 |
Camden Town, England | 33 |
Coventry, England | 31 |
Halifax, England | 27 |
Newcastle upon Tyne, England | 27 |
Nottingham, England | 27 |
Newport, Wales | 27 |
Norwich, England | 27 |
Chester-le-Street, England | 25 |
Tottenham, England | 24 |
Edinburgh, Scotland | 23 |
Sunderland, England | 23 |
Ilford, England | 21 |
Colchester, England | 21 |
Southampton, England | 21 |
Bermondsey, England | 20 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nikki McGuire
(@Movistar_babe) reported
@EE completely uselessbought a phone last weekit keeps freezing blank screenkeyboard disappears and because the shop i bought it from can't see fault its not faulty and won't replace or cancel my contractscreen went blank when sending money money has gone somewhere else
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🦋ikiN 💜
(@NikiNoox) reported
Has anyone had a Samsung Watch 4 from @EE and found the battery life shocking? Mine is 6 weeks old, and lasting 12 hours on battery saver mode. I've done all the Samsung troubleshooting help. I wish I hadn't got a 2 year contract out on it now. It's appalling
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emoog
(@emoog11) reported
@EE desperately need to add more data, but it just keeps saying there's a technical issue?! I want to give you money and you're not letting me! 😩
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Rob
(@IamRobKemp) reported
@EE having a bit of a issue with calling a number but mate who is on EE can ring it and it works but I can’t for some reason
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ben massey 💉💉+💉🇺🇦🏴🇬🇧
(@benmassey3) reported
@EE are there any service issues in the area to the East of Melksham at the moment?
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Ben Curry
(@ElecInn) reported
from
Chellaston, England
@EE We have an ongoing problem in the area. I keep getting text saying it should be fixed in a little while longer and this has been going on for a month. Can we please get an update on how soon my phone will be working again. DE73
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farkhou
(@FarkhandaM) reported
@EE don’t waste your money. Been a customer for 10 years. Time to upgrade. Get offered a deal. Don’t honour it. And won’t as the contracts not gone through. Worst customer service
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doris
(@Dorisd241) reported
@EE So still not fixed yet any updates? Im expecting money off my bills its ridiculous when you see you're ads about how good youre service is, you can land planes!
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Rhys Adams
(@rhysadams) reported
@EE where is my data boost and Xbox pass? I’ve been a broadband customer for 2 months now. Thanks
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AD
(@ad_1980) reported
@EE can you help.spoke to someone via your live chat to cancel my rolling contract and was advised they’d done so and I could cancel my DD. 2 months later I get a letter saying I need to make a payment?!
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Bob Downe.
(@JohnJay069) reported
@EE Take the advert down you idiots , don't tar all men with the same brush ! #gowokegobroke
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Sam Rolfe
(@samjrolfe) reported
@EE Thanks. It's still pretty terrible to be honest but only seems to be in certain areas. It's too much hassle to go through all the diagnostic stuff again.
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Jacqui
(@JacquiCroftie) reported
@EE Hi there. That seemed to work, but I logged out of the app using the log out within settings, then next time I opened the app it wanted me to go out to the website to log in again. This is a huge problem for me. Can you please DM me so that we can take this offline?
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Lewis pollard
(@Lewispollard992) reported
@EE I saw your advert, I will inform my neighbour that it was actually him being the problem when his wife was abusing him,thanks EE. Calling out hate as I see it,and it’s coming from EE.
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CanUHandleItBud
(@CanUHandleItBu1) reported
@EE I would avoid @EE like the plague, had a horriffic customer abuse experience with them.