EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 196 |
| Birmingham, England | 112 |
| Manchester, England | 85 |
| Glasgow, Scotland | 59 |
| Bristol, England | 34 |
| Hackney, England | 32 |
| Newport, Wales | 30 |
| Croydon, England | 30 |
| Southwark, England | 29 |
| Minehead, England | 25 |
| Cardiff, Wales | 25 |
| City of Westminster, England | 24 |
| Blackburn, England | 23 |
| City of London, England | 23 |
| Reading, England | 22 |
| Hammersmith, England | 21 |
| Batley, England | 17 |
| Leeds, England | 14 |
| Liverpool, England | 13 |
| Wembley, England | 13 |
| Newham, England | 13 |
| Bradford, England | 13 |
| Edinburgh, Scotland | 12 |
| Portsmouth, England | 12 |
| Paddington, England | 11 |
| Romford, England | 11 |
| Luton, England | 11 |
| Camden Town, England | 11 |
| Oldham, England | 10 |
| Crawley, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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CraftyPopps
(@CraftyPopps) reported
@EE I haven't had 4G for 4 days now. Other phones in my household on EE have it so it's not a signal issue. I've rebooted phone and checked settings but nothing. Please help
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Helen Barrell
(@helenbarrell) reported
@EE Can I send the text of my complaint via DM, please?
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TRAXXAS58
(@TRAXXAS58) reported
Getting really bored of @EE broadband. They "upgraded" our broadband & sent a new router 7 weeks ago, since then its been 7 weeks of broadband dropouts multiple times a day, kicking you out of online games, cancelling downloads, stopping videos. Fix it already?!
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Jane Dunford
(@Jane_Dunford) reported
@EE is it possible to actually speak to someone about an account issue?
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IG: @ieatmywages 🍗🍟🍕
(@KishanU14) reported
Hi @EE i’m having connectivity issues. My data keeps cutting out. Its been happening over the past 2 days
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ShukriAbdi
(@haasanldn) reported
@EE @GDH38742095 Also having the same problem
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Steph petch
(@steph_petch) reported
@EE why is stuff like only fans not working on data
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Sue Perry
(@SuePerry21) reported
@EE what is happening with my mobile internet service? The last 2 days it’s been mostly off and I’m getting g emails to say there’s a problem in my area - SA10 and it’ll be down for 9hrs yesterday and 10hrs today! Getting very fed up with this awful service
-
Rob
(@TheGodThunder) reported
Was going to take on a new contract with @EE today. But the phone I was going to get isn't available to me as an existing customer. Great news, looks like I might be buying it elsewhere
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nicole🖤
(@nicolez_x) reported
@EE I’m getting sick of going around in circles with your customer care team. Someone called me to discuss the account then hung up on me? Over a month I have been trying to sort this out now.
-
Helen Barrell
(@helenbarrell) reported
@EE I'm trying to send a complaint using your online form but it says I've gone over the 500-word limit. It's actually under 400 words. What should I do?
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IsThatPL
(@IsThatPL) reported
@tom550993 @VodafoneUK Ive had a few issues and @EE have been superb in dealing with whatever it’s been. When they worked out that one issue was because my house is now equal distance from a 3G and 4G mast they were totally honest and even offered to rip up my contract if I wanted to!
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Séan Bowe Videos 🏁✈
(@SeanBow3) reported
from
Barnet, England
@EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?
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Robert 'Mash' Webster 📖
(@UltimateMasher1) reported
@ChocOnTour @EE That’s odd, I’m on EE and never seen this issue, hopefully they can listen and fix it. But also there is an issue going on with Xbox too with a major disconnecting issue too, just so you have a heads up buddy
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Kieran Parr
(@Kieranparr17) reported
@EE My internet hasn’t been working for nearly 4 days now, I’ve reset it the router, turnt it off and back on, still not working, I switched over from talktalk because I was told by one of your team member that this would be better, I regret the switch over now