EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 213
Birmingham, England 105
Glasgow, Scotland 91
Manchester, England 69
Hackney, England 50
Bristol, England 38
Hammersmith, England 35
Kingston upon Hull, England 35
Croydon, England 33
Reading, England 25
Cardiff, Wales 25
Newport, Wales 25
Southwark, England 24
Batley, England 24
City of London, England 20
Halifax, England 16
Wembley, England 14
Barnet, England 14
Bedford, England 14
Bradford, England 13
Blackburn, England 12
Wolverhampton, England 12
Edinburgh, Scotland 11
Peterborough, England 11
Liverpool, England 11
Crawley, England 11
Luton, England 11
Portsmouth, England 10
Harringay, England 9
Ilford, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GamperJoanna Joanna Gamper Cuthbert (@GamperJoanna) reported

    Thanks to Mayank+Sapna @EE live chat who calmed me down+sorted me out a new phone after mine broke. When ur mum's rushed to hospital in the middle of a pandemic+ur a freelancer who urgently needs your phone for work+it's also Christmas, great customer service appreciated :)

  • HBonnick Human '86 (@HBonnick) reported

    @EE is your network down?

  • xlisax2010 Lisa Bunce (@xlisax2010) reported

    @EE I’ve got no service and no data, any massive problems? I’ve got the iPhone 12

  • xlisax2010 Lisa Bunce (@xlisax2010) reported

    @EE Can you please explain why it says on my phone no service and my data is not working!

  • snugsbunnylisa Lisa Snugs minxy boo 😀 (@snugsbunnylisa) reported

    @EE is there problems with the signal constantly in the bb11 area of Burnley Manchester road area I can barely get signal on my 2 EE numbers

  • barney9304 Barney (@barney9304) reported

    @EE Still can’t fix a problem in the north west after 3 weeks!

  • PaleZDreaming Hailzy 🦓 (@PaleZDreaming) reported

    @EE Still outages across the UK being reported but you won't actually admit it, why? I have had either no signal or no higher than 1 bar and many missed calls for almost two weeks now, how do I cancel sim only contract? Really fed up with the lack of service now! 😡😡

  • Barnserson Steven Anderson (@Barnserson) reported

    @EE I understand regarding that now might be a peak time for bandwidth etc however when you pay for a service and get a contractually guaranteed level of service, then that is what you expect and deserve, technically you have breached the contract if I was to breach it via nonpayment

  • AntonyCourt Antony Court (@AntonyCourt) reported

    @EE evening, not getting any service in Stafford for the last hour, is it just me or is it across the board?

  • rachaelamyy Rachael Amy (@rachaelamyy) reported

    @Mozz1987 @uterguy90 @EE Hi did you speak to someone about this? I have the same issue with two separate parcels and I’m sure it’s down to DPD!

  • LegendaryAllen Mıcһaعl Allعn  (@LegendaryAllen) reported

    @EE why can’t I log in? It keeps saying saying login error. It’s been doing it since ee released PS5 orders as I was going to add one to my account but I was too late. But since then I haven’t been able to login via the app or the website 😡

  • stephsteph_xx Stephanie (@stephsteph_xx) reported

    Hi @EE I have been charged a late payment fee on my account which I called your customer service team about on the weekend, they told me this had been removed now I’ve made my payment. Please can you assist with this

  • laura_viana Laura Viana (@laura_viana) reported

    @EE can you explain how I can have an old SIM to receive a text to activate the new one if I am a BRAND NEW customer. More than 1 hour spent already trying to reach one of you after being charged for my account without not even receiving the SIM for 3 weeks. Just awesome.#eefail

  • nkhan1978 Noor Khan (@nkhan1978) reported

    @EE it’s a shame that EE is not the same. Became greedy. They used to unlock you phone for free after 6 months into the contract now you have to pay even at the end of your contract. I have really bad signals on my phone but the refused to early upgrade my phone. I got 3 lines

  • ianinsurbiton 🦈 IAN IN SURBITON 🦈 (@ianinsurbiton) reported

    @EE Would love to stay in contact, but no signal for weeks in Surbiton. Your TV message is becoming annoying to those without a service. Yes I'm registered of updates but seems we don't need them according to others in your team.

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