EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 191 |
| Birmingham, England | 100 |
| Manchester, England | 88 |
| Glasgow, Scotland | 87 |
| Bristol, England | 41 |
| Hackney, England | 40 |
| Croydon, England | 34 |
| Kingston upon Hull, England | 33 |
| Southwark, England | 32 |
| Newport, Wales | 26 |
| City of London, England | 25 |
| Hammersmith, England | 25 |
| Batley, England | 25 |
| Cardiff, Wales | 24 |
| Reading, England | 22 |
| Blackburn, England | 17 |
| Halifax, England | 16 |
| City of Westminster, England | 16 |
| Edinburgh, Scotland | 14 |
| Liverpool, England | 13 |
| Wembley, England | 12 |
| Leeds, England | 12 |
| Bradford, England | 12 |
| Paddington, England | 12 |
| Crawley, England | 11 |
| Portsmouth, England | 10 |
| Walsall, England | 10 |
| Wandsworth, England | 10 |
| Camden Town, England | 10 |
| Bolton, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Bored_of_Facebook
(@BoredFacebook) reported
@VodafoneUK You’ll investigate? Like you did last time and offer £20 credit to my account that then never materialised. Or how about the time I went in-store where you have signal boosters only to be told that it was my phone case obscuring the signal. Should never have left @EE
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@Jjuuko256
(@PoliticalSagaUg) reported
@EE I have a EE phone but it's screen got broken and I have failed to get it's spare can I be helped
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LIÂM 🇳🇱
(@Sm0ggs) reported
Legit internet in the house and my mobile phone network playing up.. sort it out @virginmedia @EE
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alan bould⚽️⚽️⚽️⚽️⚽️⚽️⚽️⚽️⚽️
(@majikman50) reported
@EE when is the 4g signal going improve around grimsby only getting 1-4mbps download. Been like it for a week?.
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Paul Earnden
(@paulearnden) reported
@pierslinney What’s international data like? Mainly the states.. @EE awful for business roaming
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Bev Holmes-Brown
(@aroom4myfriend) reported
@EE Still not response from EE service people. Despite signing me up to a 24 month contract without my consent on 6 September!!!!!
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سيّد محمد حسنات ترمذی
(@SyedMHasanaat) reported
@EE Disgusted with your mobile network and customer services. Absolutely, pathetice. I do not recommend anyone to use EE Mobile Network. It is by far the worst. #EE
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heebee
(@KHC99d) reported
@EE how on earth were Sky, on the instructions of the person buying my flat, able to tell EE to cancel our contract, which EE did without even consulting us, the owners of the flat? We haven’t even exchanged - we can’t work we have no internet PLEASE RESPOND
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aldo
(@aldoalexander88) reported
@EE going with another provider, good network but horrible customer service.
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Jack lewis 🇬🇧 🇺🇦
(@Jackyeo1995) reported
@EE amazing customer service and staff! Shame @DPDgroup_news can not follow and deliver my delivery and keep cancelling and with poor customer service and no solid reason. @DPDgroup_news complaint will be submitted by weekend following this…
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Jaysun
(@ElrondJay) reported
@EE no signal in aberdeen for a week what's going on
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Julia
(@GetMooreJulia) reported
@EE why are your staff so rude on the phone. In particular Deborah. She kept interrupting me while on the phone. Refused to help me and wouldn't listen to a word I said. #ee #badcustomerservice #worstexperienceever
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Haydy - Squibb Vicious
(@SquibbVicious) reported
So @EE are accusing me of lying about calling them on a number they gave me to call and have charged me £10 for. Why would I sit on hold to a number for 90mins that wasn’t EE when I was looking for help from their tech department?!
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🦦
(@notbadnotg00d) reported
You are DERANGED for trying to charge me over £500 for my unlimited data bill this month!!!! @EE i need help asap
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Kaz The Last Lester
(@KazJLester) reported
Ere 60 degrees of @kevinbacon is trending in the UK. @ee what are you up to come on tell me? I do have a contract with you and I'm a good customer and I've sired a load of customers to you come on tell me tell me.