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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stevenage, England 2
Glasgow, Scotland 78
Ilford, England 9
Birmingham, England 40
London, England 161
Nottingham, England 2
Biggleswade, England 1
City of Westminster, England 6
Paignton, England 1
Galston, Scotland 5
Cromer, England 2
Sherborne, England 1
Clydebank, Scotland 4
Brighton, England 4
Edinburgh, Scotland 28
Woodford Green, England 3
Warrington, England 5
Bracknell, England 1
Bodmin, England 2
Ipswich, England 8
Norwich, England 5
Barnet, England 3
Newton Abbot, England 2
City of London, England 13
Hartlepool, England 1
Salisbury, England 1
Enniskillen, Northern Ireland 2
Dover, England 1
Eastbourne, England 1
Dagenham, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gjo2405
    Gareth Owen (@gjo2405) reported

    @EE Hi @EE , just about to start going round the never ending loop of text messages to try in vain to speak to someone about this rubbish service I am getting from you, is there any chance of someone calling me?

  • KirsteenCampbel
    Kirsteen Campbell (@KirsteenCampbel) reported

    @EE having a nightmare with your broadband again! You have been nothing but failed promises! I was moved over from @bt_uk I had no issues with them. How can I find out when my contact is up? Thanks

  • malythedaddy
    Malcolm (@malythedaddy) reported

    @EE day 3 and still no signal. Yesterday I was promised it would be working by midnight. What the hell is going on?

  • Boothy_4
    David Booth (@Boothy_4) reported

    @_nicks_tweets @EE Same issue!

  • MarkHarper99
    Mark Harper (@MarkHarper99) reported

    @EE Felt I needed to address my moan. After going through a long winded online process, I did manage to speak to a guide over wi-fi calling who was very helpful (and welsh, which also helped) and then a tech guy who made some changes and fixed the issue this morning. Many thanks @EE

  • LouiseShaunsmum
    Louise nesbitt (@LouiseShaunsmum) reported

    @EE broadband and tv have been down since last night. When will this be fixed?

  • Beardmore8Mark
    Mark Beardmore (@Beardmore8Mark) reported

    @TomTugendhat @O2 @EE Very easy solution - make the companies offer roaming to their customers when their service is poor- no infrastructure required, just a flick of a switch! Gives UK customers the same service as uk visitors much in the same way when we go overseas #roaming4all

  • KevKevles1974
    Cwtch-22🏴󠁧󠁢󠁷󠁬󠁳󠁿🇺🇦 (@KevKevles1974) reported

    @EE we have all our devices with you. This week we have tried to upgrade our home service and so far we have had no internet access for over 3 days. Current cost to ourselves is £3k. We have had 3 ‘engineers’ out, all of which say it is nothing to do with them.

  • DJ_Mikey_J
    MJ⚡️DJ (@DJ_Mikey_J) reported

    Bad rip u lot @EE so it lets me buy the pack for less value but when u try get the better one it just gliches and wat happend to the 5£ pack u punks im leaving anyway

  • mr01100001
    01100001 (@mr01100001) reported

    @EE IN KRAKOW, FIX THIS PLEASE

  • ahmetdouas
    Ahmet Douas (@ahmetdouas) reported

    @status_is_down @EE I’m down

  • Mikey_Robs_91
    Mikey (@Mikey_Robs_91) reported

    @EE in America for the world cup need data and phone signal!!! Any updates

  • JulesAP011
    🌼Julie Anne🌼 (@JulesAP011) reported

    @EE As a New Customer for Broadband & Phone, I’m stunned at the poor service to date 🚩Faulty equipment on arrival, no callbacks as promised 🚩Repeatedly calling to get our BB installed & set up correctly! 🚩Now over 2.5hrs on phone over 2 days to get this sorted! Sort it!

  • RichardBentall
    Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported

    @Gmcswineyyy @EE This is the worst I've come across for a long while. I am actually quite shocked about how I've been communicated with by their complaints team.

  • LaBloggeuse
    Dr Devra Kay (@LaBloggeuse) reported

    @TomTugendhat @O2 @EE I have terrible reception. I have 2shout to be heard. Having ditched my land line relieved to be rid of BT, &loving free calls on What’s App all over the world I can hear people overseas with ease but they can hardly hear me. But with people nearby we can barely hear one another

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