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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stanley, England 1
Cardiff, Wales 10
Colchester, England 2
Burntwood, England 2
Chatham, England 1
London, England 142
Haslemere, England 1
Bristol, England 23
Paisley, Scotland 3
Glasgow, Scotland 75
Hackney, England 9
Galston, Scotland 4
Wolverhampton, England 8
Cleveleys, England 1
Blackburn, England 7
Birmingham, England 79
St Austell, England 1
Southwark, England 13
Milton Keynes, England 4
Woodford Green, England 2
Croydon, England 31
City of London, England 10
Surbiton, England 2
Knaresborough, England 4
Richmond, England 2
Nottingham, England 4
Oldham, England 4
North Walsham, England 1
Newport, England 1
Bathgate, Scotland 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KLearn
    Karen Loughridge (@KLearn) reported

    Complaint ID29651411 now reported closed - you have not yet processed the SAR request it contains. @EE customer service is beyond a joke!

  • ramthelinefeed
    David (@ramthelinefeed) reported

    @EE @nickduval Maybe your systems are ****? 🙈

  • sallyloumac
    Sal (@sallyloumac) reported

    @PaulaButlemm8o @EE @EE are awful at customer service. They say all the right things but no action. I can’t wait for my daughter’s contract to end and to move to another provider.

  • liammoisey2
    liam moisey (@liammoisey2) reported

    @EE got a complaint about a sale person is it normal for them to ask for **** and take cigarette butts out of an ash tray ?

  • gypsydog2
    steve* (@gypsydog2) reported

    Thats nothing. @EE came to my door told me that if I didnt need my home line they would beat my talk talk bill(£36)that included tv for £31 so I switched,they sent no tv box then wanted to charge me another £24 extra for basic tv box so They wanted £55 for a lesser service

  • marv33067105
    MARV (@marv33067105) reported

    @astortate @virginmedia @EE Unfortunately most companies are doing this … try speaking to human at Evri!! .. and they the nerve to call this ‘Customer Service’

  • tombrim21
    Tom Brimelow (@tombrim21) reported

    @EE attempted to upgrade Now told i cant & that was for my sim only deal. Spoke to an advisor online. Can either pay 2 bills for 7 months. Or do some minor repairs to my phone & send it in with a possible £300 charge. Seems to be right across the board with poor customer service.

  • Captin__Caveman
    SaltyTech (@Captin__Caveman) reported

    @EE almost no signal in south worksop S80 2RS 😭😭😭

  • SteveHill11
    Steve Hill (@SteveHill11) reported

    @EE Okay, lines are closed sadly but Would my service still continue if my current deal runs out tomorrow?

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    @EE No problem at all I have reported and blocked the page and I’ve also called you this evening and reported it to two of your fantastic colleagues. I really hope you get this sorted 🤞

  • wickedwizard777
    🤷🏻‍♂️ (@wickedwizard777) reported

    @EE down again. Can’t go 20 minutes without being ****** over by the broadband. My *** are they the best provider. It’s 2026, how can your broadband be THIS terrible? Been happening for months. Ridiculous.

  • John_Podmore
    John Podmore (@John_Podmore) reported

    @EE Thank you for sending me a new hub with the promise of sending a human being to set it up and find out why my signal doesn’t extend beyond the room it’s in. Thank you also for killing the link to the humans making promises and sending me back to the bot bashing I am now getting

  • AnPuca32
    An Púca (@AnPuca32) reported

    Started new job & get 1st wage end of July. Phoned direct debit companies such as @EE and asked for a payment break until I receive wages, they were great. However, I called Creations @CurrysServices @currys who advised me to let direct debits go unpaid. Very poor and let down!

  • annieayub1
    _Annie (@annieayub1) reported

    @EE no signal problem,Internet only working near where the router is,please help??

  • DUchiha30101
    Mr never working wifi man (@DUchiha30101) reported

    @EE I’ve got an delivery today the chat bot is being zero help keeps saying something about 24 hours but it’s on its way DPD looks like even though I put home delivery it’s being sent else where all together and now it’s giving me an headache and I don’t now what too do

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