EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 199
Birmingham, England 183
Minehead, England 115
Glasgow, Scotland 96
Manchester, England 69
Croydon, England 39
Bristol, England 35
Hackney, England 33
Newport, Wales 30
City of London, England 27
Reading, England 25
Southwark, England 25
Cardiff, Wales 22
Liverpool, England 22
Barnet, England 20
Wolverhampton, England 19
Halifax, England 16
Luton, England 14
Nottingham, England 14
West Bromwich, England 14
Wandsworth, England 13
Hammersmith, England 13
City of Westminster, England 13
Plymouth, England 13
Edinburgh, Scotland 12
Leeds, England 12
Ipswich, England 12
Sheffield, England 12
Bedford, England 12
Dunfermline, Scotland 12

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Friedelsslave Jenny... 💙 (@Friedelsslave) reported

    @EE hi, got really poor signal out and about near home atm. Locally people are saying they have had warning text to say about works but I heard nothing. Struggling to access anything when not on wifi

  • donna170205 Donna-Marie Smith (@donna170205) reported

    @basnettj @EE Same problem here!! Been trying in between work and sorting kids out!!

  • TheyCallHimR R (@TheyCallHimR) reported

    Have you done something to the phone data signal in Streatham Hill recently? It’s even worse than before. The past few days I cant even use data let alone the even worse dropped phone calls in my area. Shocking & even worse signal now @EE

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @EE I never asked that, I asked how do you know it’s a smashing phone when you haven’t received it. Don’t try and make things into a positive when you have well and truly screwed up

  • TheSteamFox TheSteamFox (@TheSteamFox) reported

    @EE Hello, do you want to explain why you've broken contract rules and cut my speeds in half?

  • Nepomucene Olivier (@Nepomucene) reported

    @EE Is the website’s chat (Message us) down? I was discussing with an agent and he stopped replying 10mins ago…

  • mcccartney_ Melissa McCartney ☁️ (@mcccartney_) reported

    @EE is there any online chat services that you supply to help customers. I am due to send my phone back and I’m currently isolating and can’t get to the post office.

  • dan1elhamilton Dappa (@dan1elhamilton) reported

    @EE is your network down around the Nottingham area? I've had not signal for 5 hours

  • Leigh__White LeighWhite (@Leigh__White) reported

    @EE @dele_official @EXCEL Why do you not have any available options to cancel monthly contracts?? #EEconartists

  • Royzer76 Roy ‘Royzer’ Watson (@Royzer76) reported

    @sweetlikegi @EE It’s a Google related issue I think. Clear your cookies and web history and restart your phone … should fix the problem.

  • KarenWynneEvans Karen Evans (@KarenWynneEvans) reported

    @EE My son has been told by one of your customer services team that he’s unable to use a PAC number to transfer to another provider using the EE network, surely this is not the case?

  • steveandgem Steve and Gem (@steveandgem) reported

    @EE getting a "dialled an incorrect number" when trying to call my other phone from my ee connection. No one else has this issue.

  • OfficialEckley Lukee👀 (@OfficialEckley) reported

    @EE Hey there, bought a PlayStation 5 from you guys and paid in full. Had the confirmation email but nothing since, any idea when I'll receive this? Not working Saturday and Sunday wanted something to do😬

  • WestHamFanC C (@WestHamFanC) reported

    @EE new ee customer. How do I get my 3 month free bt sport? When I go to order it says I’ll be charged?

  • robbins_glyn Glyn Robbins (@robbins_glyn) reported

    @EE I pay a a roaming fee while I'm in the US, plus my usual (quite expensive monthly charges), but I keep losing my wifi connection while I'm out and about. I can't get an answer when I call and your app seems to be down. Help please.

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