EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 213 |
| Birmingham, England | 154 |
| Minehead, England | 111 |
| Manchester, England | 91 |
| Glasgow, Scotland | 75 |
| Hackney, England | 39 |
| Bristol, England | 32 |
| Croydon, England | 31 |
| Newport, Wales | 29 |
| Reading, England | 27 |
| Cardiff, Wales | 26 |
| City of London, England | 26 |
| Southwark, England | 26 |
| Liverpool, England | 18 |
| Batley, England | 16 |
| Blackburn, England | 15 |
| Bedford, England | 15 |
| Plymouth, England | 15 |
| Leeds, England | 14 |
| West Bromwich, England | 14 |
| Hammersmith, England | 14 |
| Luton, England | 14 |
| Wandsworth, England | 13 |
| Sheffield, England | 13 |
| Romford, England | 13 |
| Bradford, England | 12 |
| Portsmouth, England | 12 |
| Belfast, Northern Ireland | 11 |
| Nottingham, England | 11 |
| Dunfermline, Scotland | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy 💙
(@Windy999) reported
@EE Signal in Edgware, Middx keeps cutting out - is there a problem?
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Rafiki 💜
(@JacieCheeseman) reported
@EE I'm trying to unlock my phone in the myee app and it keeps telling me to try again, but its not working
-
CaptainHappy
(@darthfritzl1982) reported
@EE New customer & disappointed so far, left 3 due to poor connection but since joining EE I couldnt have the deal I wanted due to tech issues at your end and settled for just the phone... now I'm dealing with awful signal and barely able to use. Pls address service in Basingstoke.
-
Hampshire County Council
(@hantsconnect) reported
@JacksABore @OpenreachHelp @EE We're sorry about this Jack. Our contractors are continuing to work 24/7 to support Openreach in repairing cabling. Advice to anyone with loss of or interruption to their phone or internet service is to contact their service provider as a first step, with regards to compensation.
-
Valerian Adore
(@ValerianAdore) reported
@EE Absolutely abysmal service on your phones right now. Been on the phone for over two hours being passed from pillar to post and I was told that you "don't have a complaints department".
-
Peterkin2020🏴🏴
(@peterkin1010) reported
@EE Bursting with bullshit you mean. You should be huddling with SHAME with your customer non service !
-
Natalie Leanne
(@NatalieeLeannee) reported
@EE what’s going on with the mobile data service in Hemlington Middlesbrough
-
Debbie Kirby
(@DebbieK88257137) reported
@EE what is going on with EE lately. My signal is absolutely shocking. I've had issues with this for a while now and all I keep getting told is to have WiFi calls!! My local MP is monitoring all of issues with EE. Really unacceptable
-
LulliGang
(@lulli_gang) reported
@EE Scumbags cut my service off don’t join ee people
-
Charlene Fitch
(@CharleneFitch4) reported
@EE when are you actually gonna sort out my wi-fi, forever been **** and cutting out all the time, whenever I get in contact and you send out an engineer they tell me there is nothing they can do... If it don't get it sorted soon, im changing broadband company😴
-
LulliGang
(@lulli_gang) reported
@EE asked to speak with a manager twice and got put through to a person who wasn’t a manager twice and tells me halfway through the convo and then they put you on hold tell the other person basically don’t help him they speak with each other before they transfer you
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Harry Bay
(@Cocksuckinspun1) reported
@EE what a shower of ****
-
Lucy Brady
(@lucyannebrady) reported
@EE Hi Andy, I was just hoping to find out how I can check the mobile signal where I am as the internet varies hugely - from great and fast, to pretty pathetic, to not working at all. It says online there is good coverage in my postcode for EE - but differs for different devices?
-
Graham Walter
(@grahamdwalter) reported
@EE Disappointing that you are discontinuing Signal Box without having done something about the poor EE coverage in Windsor & Eton. Your coverage map claims "excellent coverage indoors and outdoors" - the actuality is very different #fail
-
🇺🇦 Natasha Stonebridge 😷
(@Proper_Natter) reported
Getting very bored and angry at the service response rate from @EE 😡 the only thing consistent with their #broadband is the daily drop off rates. Due to have an engineer out this AM but it’s a no-show. We’ve spoken to many lovely people there but no one takes responsibility 😡