EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 204 |
| Birmingham, England | 179 |
| Minehead, England | 112 |
| Glasgow, Scotland | 90 |
| Manchester, England | 75 |
| Hackney, England | 38 |
| Croydon, England | 35 |
| Bristol, England | 33 |
| Newport, Wales | 30 |
| City of London, England | 28 |
| Reading, England | 27 |
| Southwark, England | 27 |
| Cardiff, Wales | 25 |
| Liverpool, England | 23 |
| Barnet, England | 20 |
| Halifax, England | 17 |
| Wolverhampton, England | 16 |
| Nottingham, England | 14 |
| Bedford, England | 14 |
| Plymouth, England | 14 |
| Luton, England | 14 |
| West Bromwich, England | 14 |
| Wandsworth, England | 13 |
| Batley, England | 12 |
| Hammersmith, England | 12 |
| Ipswich, England | 12 |
| City of Westminster, England | 12 |
| Sheffield, England | 12 |
| Dunfermline, Scotland | 12 |
| Edinburgh, Scotland | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Lettie
(@Lettie44) reported
Regretting leaving @EE now! Issue after issue with #O2 . I wish I had read the reviews now before signing up. #O2 staff - please talk to each other ! It certainly doesn’t do what it says on the tin. One angry customer is one too much ! #o2shambles
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rachcaisley 💙
(@rachcaisley) reported
@EE Yes saying emergency calls only can't text or call
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Neil Pudney
(@NeilPudney) reported
from
Witney, England
Dearest @EE Any chance of providing a phone service in Witney, OX28? Any chance at all? Now into at least week 2 with nothing, zilch, no signal whatsoever inside or outside our house. Heard a rumour you are aware of an issue, sadly no rumours you are doing anything about it!
-
nikki
(@NikkiEardley) reported
@EE you have sold me not one but TWO faulty laptops and refuse to refund because it is out of the 14 day cooling off period? Apparently you aren't involved in an ADR scheme and point blank refusing to help unless I was to claim off insurance? But I didn't damage it, its faulty.
-
Andrea M
(@Andream_81) reported
@EE No, I haven’t. Although when I spoke to someone in your customer service, they said that we haf already used the offer. This is definitely not the case!
-
Amy Alexander
(@MsAmyAlexander) reported
@EE Now reported the issue 6 times, followed all processes EE told me to... their outcome is still to keep me in a phone contract that doesn't provide a service - on the basis that they are 'unable to phone me and run diagnostics'... irony, anyone?
-
Grant Mercer
(@grant_mercer) reported
@EE hey I ordered a sim with plan on 29th October and put in a PAC code to on the day I ordered to transfer my number from my old provider, received EE sim today and I've got signal, data etc but wanted to know even my number will Change to my previous number.
-
Mark
(@Mark29071823) reported
@EE Avoid these clowns and please don't place an order with them you will never see it and the funny thing is they can't even track there own orders lol
-
kieran
(@goodchikcen) reported
@EE Hi, having some trouble with logging into my account. Just keeps saying that there's an error? Might need some help!
-
John B
(@bourneyboy) reported
@EE Are there any issues with 5G in the B75 area? I seem to have lost 5G at home the last few days but at work I still get full 5G so doesn’t look to be my device, Service Status reports no issues in my area.
-
natasha Lewis ❤🇬🇧
(@followmeplz39) reported
I'm still having problems with #btsports on @EE signed up 4weeks or 3weeks ago its not signed me out can't get back in error id003
-
rachcaisley 💙
(@rachcaisley) reported
@EE My phone is saying emergency call only. Turned it off and on and still says the same.
-
Darren Curtis
(@darc1981) reported
@EE Any chance you can reply to my tweets about the loss of service? I’ve tweeted for 3 days in a row and been ignored
-
David Gibson
(@gibbo_manc) reported
@EE hi iv lost signal in the m35 area of manchester is there issues? Or is my phone f©%$€d?
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Connor
(@ConnorJJames) reported
.@EE will you fix your app already!