EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 203
Birmingham, England 109
Manchester, England 87
Glasgow, Scotland 62
Bristol, England 35
Hackney, England 32
Croydon, England 32
Southwark, England 28
City of London, England 26
Cardiff, Wales 26
Newport, Wales 25
Reading, England 23
Blackburn, England 23
City of Westminster, England 22
Hammersmith, England 22
Batley, England 18
Minehead, England 18
Leeds, England 14
Halifax, England 13
Bradford, England 13
Newham, England 13
Liverpool, England 13
Edinburgh, Scotland 12
Wembley, England 12
Portsmouth, England 12
Paddington, England 11
Hounslow, England 11
Luton, England 10
Walsall, England 10
Shrewsbury, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • travel_finesse Travel Finesse Ltd (@travel_finesse) reported

    @EE Hi.. is there a problem with WiFi and signal ? No WhatsApp connection and no 3G 4G or 5G in any phone in our household?

  • 8DCPhoto &DCPhoto 💙 (@8DCPhoto) reported

    @IBigIBen @EE Not just 4G my 5G service in London is terrible.

  • mccannleo Leo McCann (@mccannleo) reported

    @EE @IBigIBen Ok. So is nationwide. Why not put out a tweet explaining what the issue is?

  • Emily_Condley Emily Condley (@Emily_Condley) reported

    Are @EE services down? Can’t seem to do anything in my phone unless I am contented to WiFi! I know there is a problem with social platforms today but it’s even the internet and other apps I am having a problem with

  • Abbottgaz Gary Abbott (@Abbottgaz) reported

    @EE no Internet on 4G signal from Lutterworth to Nuneaton. 5G just outside Nuneaton seems to be working. Wondering why I keep paying you £60 a month.

  • GroovyyDhruvy Dhruv Jain (@GroovyyDhruvy) reported

    @EE wifi network down on my 5G route here in London. Can you comment on the outages and when it will be fixed?

  • liamtwomey19 liam (@liamtwomey19) reported

    @EE why haven’t you fixed your **** data yet

  • JohnHug59399103 John Hughes (@JohnHug59399103) reported

    @EE can't believe how bad your service is constantly poor connection. Never had this problem with other providers. ##EEsucks

  • Thinkingthings7 ebony (@Thinkingthings7) reported

    @EE @IBigIBen Same here in London, 5G not working.

  • Scotthall1987 Scott Hall (@Scotthall1987) reported

    Is @ee down aswell? #ee

  • missleeny Miss Leeny (@missleeny) reported

    No signal at all afternoon.Done a signal check earlier this afternoon & there seems to be an issue but no updates or anything since. What's the issue @EE I can see others are having same issue. It would be nice to have an update or something?

  • GlarveySuzanne Suzanne Glarvey (@GlarveySuzanne) reported

    @EE is the network down ?

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • Andywalker1985 Andrew (@Andywalker1985) reported

    @EE is there a problem in b70 with your date?

  • xacity01 x.acity01 (@xacity01) reported from Wokingham, England

    Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

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