EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 200
Birmingham, England 175
Minehead, England 111
Glasgow, Scotland 87
Manchester, England 75
Hackney, England 38
Croydon, England 34
Bristol, England 32
Newport, Wales 29
City of London, England 28
Reading, England 27
Southwark, England 27
Cardiff, Wales 24
Liverpool, England 22
Barnet, England 18
Wolverhampton, England 16
Halifax, England 16
Nottingham, England 14
Bedford, England 14
Plymouth, England 14
Luton, England 14
West Bromwich, England 14
Wandsworth, England 13
Hammersmith, England 12
Ipswich, England 12
City of Westminster, England 12
Sheffield, England 12
Dunfermline, Scotland 12
Batley, England 11
Belfast, Northern Ireland 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sinemiks sinem ulaş (@sinemiks) reported

    @EE @MarcAllera For two years my problem has not been resolved. Your Oxford branch is a disaster. I have been paying for a phone and a line that I have not used for two years. During this time, I have visited the branch many times and spent hours on the phone, but still no soluti

  • slamtastix Slam Tastix (@slamtastix) reported

    I can't beleive @EE is down again. It literally just came back. I'm not surprised. 😒 #ee

  • MikeG926334 Mike (@MikeG926334) reported

    @EE That don’t help why have I got to log in ffs ? You send me a link where I don’t have a sign in so you’re help is about as good as a chocolate teapot ffs why can’t you just tell me if the network is working or it fecking ain’t ffs

  • markdixon100 Mark Dixon (@markdixon100) reported

    @EE All you have to do is look at your own web page to see the problem. If I ring to solve your problem I will be in a telephone queue for who knows how long. My time is more important. I sent you a link to a screenshot that shows the problem. Just forward it to the right person.

  • sinemiks sinem ulaş (@sinemiks) reported

    @EE For two years my problem has not been resolved. Your Oxford branch is a disaster. I have been paying for a phone and a line that I have not used for two years. During this time, I have visited the branch many times and spent hours on the phone, but still no solution has been

  • Favelao1973 Botafogo22🇧🇷🏊🏼🚴🏻‍♂️🏃🏻🔥 (@Favelao1973) reported

    @Yaco1872 @bt_uk @EE Worst is the price. Almost double what a newbie will be paying.

  • talkabouttom Tom Davis 🎩🧡 (@talkabouttom) reported

    Is anyone else having issues with @EE at the moment? Mobile signal is incredibly slow and was non existent at one point today.

  • Cartoonsbyjosh Cartoons by Josh (@Cartoonsbyjosh) reported

    @EE Awful service. Endless clicking of options and replying to texts. Cant talk to anyone. Cant email you. This must be the worst customer service ever. When I pressed some more options I was told a technical issue has a 45 minute wait to speak to someone.

  • KHKOBK95 . (@KHKOBK95) reported

    @EE what has happened with my signal? I am receiving zero signal, your AI is telling me to call you but how can I when I and clearly a fair few others have zero signal??

  • Westybot007 Westybot007 (@Westybot007) reported

    @EE no signal in Leeds for past 25mins. I need my phone for work and am awaiting important phone calls please give me an update and fix this. Thank you

  • Stewart_1986 Stewart Knox (@Stewart_1986) reported

    @EE The number you have given is not registered on the network. Why can I not just call 150? Can someone call this ASAP, you have my number.

  • Steve_M73 SteveM (@Steve_M73) reported

    @EE I renewed my BT broadband thinking it would be easiest option. They put me with EE, what a total **** show!Broadband is fine but all aspects of billing, app etc are a disaster.

  • samrandles78910 Sam Randles (@samrandles78910) reported

    @EE It would be nice to know how to get through to a human? Because every time I call, I get sent a text about checking the service, confirming there’s an issue and then a different date/time for resolution and the call gets ended.

  • Gran_Juan602 John Anderson (@Gran_Juan602) reported

    @EE phone stuck on emergency calls all morning. Have checked the service status saying its ok when its not. Any update? Thank you

  • ItsJamesPowers James Powers 🇬🇧 (@ItsJamesPowers) reported

    At this point @EE are really messing with me. I am now at a point where people who ordered their device 3 days after me have received their devices. Whilst mine remains stuck on awaiting confirmation. Now apparently if I want standard price I’ve to cancel and re-order and will go to the back of the queue. They are determined to charge me the pre-order price for a device they failed to provide. It’s simply not on.

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