EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 230
Birmingham, England 153
Manchester, England 94
Minehead, England 91
Glasgow, Scotland 76
Hackney, England 41
Bristol, England 35
Croydon, England 34
Reading, England 29
Southwark, England 28
Newport, Wales 28
City of London, England 28
Cardiff, Wales 26
Hammersmith, England 18
Liverpool, England 18
Blackburn, England 17
Plymouth, England 16
Batley, England 16
Bradford, England 16
Bedford, England 15
Romford, England 14
City of Westminster, England 14
Wembley, England 13
Sheffield, England 13
Peterborough, England 13
Luton, England 12
Wandsworth, England 12
Leeds, England 11
Newcastle upon Tyne, England 11
Hounslow, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • isitzain Zain (@isitzain) reported

    @OpenreachHelp @EE looks like you should be able to get openreach to fix my internet any day of the week...

  • Xhu1zxms4 thathgirl (@Xhu1zxms4) reported

    If you’re thinking of moving over to EE, think again!! And don’t get me started on their ‘trade in’ scheme 😶 traded in my previous iPhone and told it would bring my monthly payments down... EE sort it out @EE

  • bangkokram Chris Parker 🇬🇧🇪🇺🚵🏻‍♂️ (@bangkokram) reported

    @asiapac001 @EE Other than phones I usually do. Bizarrely this year my car insurance came back cheaper? Never happened before.

  • MDCCCXXXVII MDCCCXXXVII (@MDCCCXXXVII) reported

    Hello @EE can you help me? I have a Huawei P30 Pro and i want it to ring for 30s instead of 20s before voicemail cuts in. I have tried using **61*07953222222*11*30# but it's saying 'connection problem or invalid MMMI code'. Any ideas?

  • bangkokram Chris Parker 🇬🇧🇪🇺🚵🏻‍♂️ (@bangkokram) reported

    I've been with @EE for 24 yrs. I've an issue with my S20, I did get through to tech support & received a call back. I said I'd drop the phone off at EE shop to send away. New SMS says case closed so I'll have to explain again. Thinking of switching mobile provider & WiFi..

  • BarmyBluebird94 𝐃𝐚𝐧 𝐋𝐨𝐰𝐞 (𝖡𝖺𝗋𝗆𝗒𝖡𝗅𝗎𝖾𝖻𝗂𝗋𝖽) (@BarmyBluebird94) reported

    @avfcut1 @btsport @EE Same issue with my , have you got a fix

  • djw_365 David (@djw_365) reported

    @DarrenDevBT @EE @bt_uk Tried this after searching and seeing others have had the same problem on here - but didn’t work for me!

  • Darren__Jordan Darren Jordan (@Darren__Jordan) reported

    @EE Hi, for some reason my phone is telling me calls are barred but I have unlimited calls and account is not in arrears. Can you help?

  • The_Famous_G0d Infamous God (@The_Famous_G0d) reported

    @EE Cancel it completely as I no longer need it. Thanks.

  • ColinMoores Colin Moores (@ColinMoores) reported

    @EE Quite a popular one, Chrome. Had the same issue on Windows 10 and android11

  • adam_land87 Adam Land (@adam_land87) reported

    @EE Oh I see, so it goes down depending on when you’re on the billing cycle? I was wondering if it was because she was using hotspots or something.

  • Me_Scuba_Steve Only Me 🇬🇧 (@Me_Scuba_Steve) reported

    @EE Last night we turned the hub off and on 4 times to try to clear whatever issue it was but it never happened - we had to watch Netflix in full pixelation mode.

  • FreGallenteA Frédéric G-man strikes Again (@FreGallenteA) reported

    @EE And 02 is still better than you in Customer service

  • officialnucky Carl (@officialnucky) reported

    @EE Never worked properly. Kept disconnecting from WiFi and Bluetooth and it was really annoying. Gonna get a Find X3 Pro once the return has been processed as I love my Find X2 Pro

  • The_Famous_G0d Infamous God (@The_Famous_G0d) reported

    @EE I'm no longer using the EE network so I wouldn't be able to call that number. I tried calling the customer service number but I was unable to pass security because I hadn't used the account for a while.

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