EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 198
Birmingham, England 114
Manchester, England 90
Glasgow, Scotland 60
Hackney, England 33
Bristol, England 32
Croydon, England 31
Southwark, England 31
Cardiff, Wales 26
Newport, Wales 26
City of Westminster, England 24
Reading, England 24
City of London, England 24
Blackburn, England 23
Minehead, England 22
Hammersmith, England 21
Batley, England 17
Newham, England 14
Leeds, England 14
Bradford, England 13
Liverpool, England 12
Edinburgh, Scotland 12
Luton, England 12
Wembley, England 12
Portsmouth, England 12
Paddington, England 11
Crawley, England 11
Romford, England 11
Wandsworth, England 11
Camden Town, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MissMarieCampb1 Miss Marie Campbell (@MissMarieCampb1) reported

    @EE Hi guys I have been trying to get the Blue and White twitter logo back onto my smart mobile phone again as the other one disappeared last night by mistake I've downloaded the twitter app on google today. Would you please help me to get the logo back on my phone. Thanks Marie

  • brewbich Donna (@brewbich) reported

    @Moto not to worry my son has just seen this conversation and has brought me a oneplus handset with Gorilla Glass front and back, bit of a bad way to treat customers and that includes @EE

  • iaminiquity88 David Alford (@iaminiquity88) reported

    @EE not sure what's going on. Had huge issues trying to get EE broadband, kept being told openreach were rejecting. Got numerous emails now confirming installations for three different dates with different prices and not sure what's happening. Can anyone tell me what's going on?!

  • harvy37 HARVINDER SACHDEVA (@harvy37) reported

    @EE why is EE 4g not working in the TW5 area?

  • Benny23895742 Benny (@Benny23895742) reported

    @EE Been in the shop felt like I was in a rude boy zone.Shouldn't use probably language brove no brove. I don't understand how you get the best UK service like that. Can't wait for the 9 months to be over. If you don't want my business ther is always someone else out there

  • ludo1983 Mike H (@ludo1983) reported

    @EE Evening, can someone get in touch about an issue with BT sport please

  • ionaselig S.e.l.i.g. (@ionaselig) reported

    @EE why does your 4G signal keep dropping out 😭 wfh with a EE phone and 4GEE home router is killling me today - I’ve lost 4 hours! Vodafone working fine... 😒

  • CurrentMAG2020 swnz10 (@CurrentMAG2020) reported

    @EE PLS FIX THE SERVICE IN THE NORTH EAST OF ENGLAND ITS GETTING RIDICULOUS NOW

  • Angeldee77 angeldee77 (@Angeldee77) reported

    @EE No. No timeframe. I feel like I wasted my money on a dongle that doesn’t work in the area I live. For personal reasons I had to cancel my broadband. The dongle was meant to be a suitable stopgap.

  • 1RBS2 R (@1RBS2) reported

    @EE send me a bad boy deal and let’s get it cracking

  • Benny23895742 Benny (@Benny23895742) reported

    @EE Contact your customer care I was told the only way to deal with it was to find myself another handset device and send this one to you!! Which is not convenient for me because I work with this phone. I was told to go to the nearest shop so they can deal with it...

  • kirstymarie1401 Kirsty Robinson (@kirstymarie1401) reported

    @EE I have just paid my phone bill but two payments have been taken. I have sent a direct message and sent proof. Please can you help?

  • MelroseGeordie George Foster (@MelroseGeordie) reported

    @EE Network Status Checker  Network update: We are working on the problem in LA22 0HY. It’s taking longer than expected to resolve. We will continue to keep you updated. © 2021 EE LIMITED

  • glasound Glasound (@glasound) reported

    @EE mobile broadband infrastructure in Southampton is so poor I've switched it off!

  • haleysx Haley 🦄 (@haleysx) reported

    @EE crappy internet speeds and paying £70 a month to sit unable to work for a week now. 0.77 mbps download speed. Please can I get some help I think its time to stop paying for such a poor service!

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