EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Marino (@GordonSMarino) reportedOver two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.
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Stanley_Peacorp (@Stanley_Peacorp) reported@EE Is it true that you are on the fastest broadband deal that you can never go down to a lower speed, hence cheaper deal? I was told this by one of your staff.
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Gordon Gotch (@gordongotch57) reported@EE Wh=hy can't I login to my business account? Website keeps taking me around in circles!
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CHX Roller (@FareJacob) reported@EE Had to do it Via Website... your app still isn't right... logged in, entered verification code, then kicks ya back to login... and so on... keeps going back to square 1. Please sort it out. CHX Wimpole.
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PIX (@PIXX3L5) reported@EE Leave me alone EE, 2hr calls every month trying to sort your issue out only to be passed to someone else having to explain multiple times. Hopefully with @Ofcom help I will be able to terminate my contract early without charge.
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simon withers (@KalEl_WBS) reported@EE why do you advise to contact you if you have issues then get a generic response! Network update: We couldn't find a problem in location:This may have been a one off and we recommend you restart your device. It’s not a one off!!
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Hazard Hyena (@hazardhyena) reported@TheBeardedNardo @EE To as a customer for such personal information its not right and should not be tolerated
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Stanley_Peacorp (@Stanley_Peacorp) reported@EE When I was changing my contract I was told I could never downgrade and had to stay at the highest plan.
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BamBamMK2 (@Williams91898) reported@EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this
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Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reported@EE The issue is that no decent signal here from any of the providers. It's something I know our local council and MP are trying to address but, so far, are making no headway. But any tips on making calls during power cuts and with no mobile signal would be appreciated!
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Steveo Davies🏴 (@STEVEOLUCKY7) reported@kayleighnikita @EE Im having the same issue in and out daily been going on for months get told its fixed next day the same.. i feel your pain
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David (@davidmatt28) reported@EE again shocking service from your **** company sent you a direct msg and same msg sent back here I come giff gaff
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Jordon (@greggas90) reportedHi @EE Why have i had the same issue with billing for 8 months and each time someone opens a new compaint and closes it without it being resolved?! Complaints procedure is open a complaint and close it when its actually resolved
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ANIA GABB (@aniagabb) reported@EE thank you for this - it’s still not working very well even after reading this. Little disappointed :(
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Ash Bradley (@AshWillBradley) reported@judewri @EE Been with EE since the orange days and never really had any issues with them.