EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin Buck (@houseofbuck) reported@EE your customer service is atrocious. Had a new Broadband server fitted last Tuesday, it didn’t get activated by the engineer and was lied to about it would come on at midnight. Next day rang and got a BT engineer who arrived on Thursday took 10 mins to start it. No comp/sorry!
-
Dr Helen Perkins (@earlyyearsHP) reported@EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡
-
DML (@DMLYONDER) reported@EE ee says they the best network lol a joke now our Internet is down home phone line down permanently and we are both vulnerable people's and I can't do my job as I work from home..
-
Irfan (@IrfanAlMoha) reported@EE 01282 573603 The above number claimed they were you, please could you check and confirm? And action as a customer who's been with you for years this number should be investigated and communicated to UK authorities and BLOCKED/CANCELLED.
-
Dominic Geraghty (@DominicGeraghty) reported@EE @BT Hi EE and BT - I keep getting demands for payment for a home broadband service that I took from my old to my new address, didn't work, and I cancelled. Please stop sending me demands for money - you closed the case a while ago.
-
Teds (@Tedtalks13) reportedThey accessed my phone on my camera . Get it ******** off. @EE
-
DML (@DMLYONDER) reported@EE you fixed it and withing serval hours its down again EE are a disgrace I want my contract termianted for breach of contract people please dont sign up to EE they lie to you and blame people and just want your money for a **** service
-
Me (@shawtty64) reported@GorwayGlobal @EE Their website is so bad.... im always on the phone to them. They take your name, say ses there is a problem, add you to a list available say it will be back to normal in 24Hrs
-
JD🇬🇧 (@littlemissj74) reported@EE got a new sim for phone yesterday. When I put in it says no service - why has it not activated??
-
im kind of a big deal (@markie_69) reported@EE can you please recommend a shop that has competent staff please? Been to Stevenage and Watford and I've never experienced such inept service..trying to take a phone in for repair is impossible..it really shouldn't be this difficult!!
-
Steve Ritchie - MetalTalk💙 (@SARitchie) reported@EE @nickduval That is shocking, @EE and I am a customer too. You have a crap system for this.
-
Liam (@kestrel89B) reported@virginmedia How do you think tomorrow is acceptable to see if we have service back? Will be looking at @EE as nothing else to do!
-
FitBritchickNike (@ALMORAH) reported@EE Why is your operator refusing to take back and refund my phone which I had bought for £900! And one of the seal is damaged! I am not a customer of EE and I never will be after this treatment but I've just received this phone 2day sealed in a box only 1 seal damaged
-
Ben Hodson (@Boltonben) reported@EE @_deedee33 Love the fact your advice is to use a website to check service status and signal strength when the complaint is lack of signal / service. Think about it!?
-
mark allen (@mark_allen02) reported@ee our broadband doesn't work, trying to get you to help, get routed to diagnostic bot then told this may incur a charge. Surely this isn't right?