EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 215
Birmingham, England 155
Minehead, England 110
Manchester, England 90
Glasgow, Scotland 75
Hackney, England 40
Bristol, England 35
Croydon, England 33
Newport, Wales 29
Reading, England 28
Southwark, England 27
Cardiff, Wales 26
City of London, England 26
Liverpool, England 18
Batley, England 16
Leeds, England 15
Hammersmith, England 15
Bedford, England 15
Plymouth, England 15
West Bromwich, England 14
Blackburn, England 14
Luton, England 14
Bradford, England 13
Wandsworth, England 13
Sheffield, England 13
Romford, England 13
Nottingham, England 12
Portsmouth, England 12
Belfast, Northern Ireland 11
Dunfermline, Scotland 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • phil_space Martin Francis (@phil_space) reported

    @EE how much longer do you think you’ll have network issues in Chelmsford?

  • najeeb_nh Najeeb Hasan (@najeeb_nh) reported

    He didn't come yesterday without any notice. Spoke to your horrible Coustmer service for 2 hours they hand up on me 2 times. I just renewed a contract month ago, they won't let me cancel the contract. My brother worked from home. He started using @ee ffs..

  • d4tis_ Daniel Fortis (@d4tis_) reported

    @EE @btsport I'm having issues activating my ee/ bt sports account. I input my security question after clicking the activation link and it says "we seem to have technical issues"

  • BethRil56423275 Beth Riley (@BethRil56423275) reported

    @EE This problem is now fixed

  • Blackwolfcraig Black Wolf Survival (@Blackwolfcraig) reported

    @EE And it’s got me absolutely nowhere has it! Terrible service

  • laverpau Paul Laver (@laverpau) reported

    @EE latest app release very poor, hope you're reading the reviews.....

  • gimpel_israel Gimpel the benevolent (@gimpel_israel) reported

    @scribblercat @EE My cell service AT&T doesn’t let you buy more time on your cell service hot spot allotment. You literally have to buy a new phone and contract to use as a second hotspot. The nerve!

  • scottymcv Scott McVinnie (@scottymcv) reported

    Hi @EE, despite being told via email that there is no signal issues in my area, I have no signal for the 2nd time today and the 7th time this week?

  • hayleytompope Hayley Pope (@hayleytompope) reported

    @XanderWright3 @EE Same problem! Did you get a reply?

  • dengebeach Mascot (@dengebeach) reported

    @EE Hi. Data outage TN29 9. Can you advise when it is likely to be fixed please? Reported yesterday but still not showing as a fault. Thanks!

  • DJRustyEgan Rusty Egan (@DJRustyEgan) reported

    @EE looks like my @BluetoothSIG is not working hence @TfL no wifi. Do I wait for my upgrade in September or do I get a early birthday present from EE?

  • FarrellToro Daniel Farrell (@FarrellToro) reported

    @simiLDN1 @EE Virgin Media is also terrible. Have had no Internet all day. Also expensive once out of the promotional rate period.

  • mi_shmash nikki (@mi_shmash) reported

    @EE hi, I took out a month contract for my son so he could use it on school trips and it’s due 2 end in 2 days. What happens then does the number terminate ? Or is there a possibility to extend it?

  • meltong1962 Grant Melton (@meltong1962) reported

    @EE what on earth is going on I can’t make calls and reception is poor what are you doing in the TN6 3 area.

  • Mitch_Scorpio Mitch Hall (@Mitch_Scorpio) reported

    @EE Hi guys. Are you able to update on the service outage in Leicester please? Obviously there has been some work ongoing which was covered by the text message sent earlier in the week, however the message said it should only last two days. What's the latest please?

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