EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

Less
More

ee Hero Image

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 200
Birmingham, England 117
Manchester, England 88
Glasgow, Scotland 50
Bristol, England 34
Hackney, England 32
Croydon, England 31
Newport, Wales 30
Southwark, England 28
Minehead, England 27
Cardiff, Wales 26
City of Westminster, England 25
Blackburn, England 25
City of London, England 23
Reading, England 22
Hammersmith, England 21
Batley, England 17
Liverpool, England 14
Newham, England 14
Leeds, England 14
Wembley, England 13
Bradford, England 13
Shrewsbury, England 12
Romford, England 12
Edinburgh, Scotland 12
Portsmouth, England 12
Paddington, England 11
Luton, England 11
Camden Town, England 11
Plymouth, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • J_Mondo_ Jay Bevan (@J_Mondo_) reported

    @EE can I being a mobile customer have FTTP at my mums property from my account

  • dauvoire (@dauvoire) reported

    @EE are literally the worst. Taking my money every single month for a service that barely even works. Get it together.

  • fionach1 fiona (@fionach1) reported

    @EE Customer service is the best . Lovely people to talk to who really try to help.

  • mavis_cruet Jan Bruce (@mavis_cruet) reported

    @EE Nothing. Every link is broken. Been trying for a fortnight to do an upgrade

  • iD_Mobile_UK iD Mobile (@iD_Mobile_UK) reported

    @Enefes3 @ThreeUK @EE Hi there, we use different masts to EE so you may experience different results depending on the network. We do apologise for the coverage issues. Have you tried restarting your device? - Rory

  • natalARTte Natalie F (@natalARTte) reported

    @EE Good morning! Our wifi has been slow/patchy or non existent since yesterday morning. How can we tell if there's a problem in our area or if it's just us? Thanks!

  • paulbrear Mr Indoors (@paulbrear) reported

    Ok @EE trying to look at the upgrade page on you Web site are you having trouble

  • natalARTte Natalie F (@natalARTte) reported

    @EE @EE hu Hi there! Our wifi has been slow/patchy or non existent since yesterday morning. How can we tell if there's a problem in our area or if it's just us? Thanks!

  • KatieHcom Katie (@KatieHcom) reported

    @EE Broadband is down in Chelmsford and has been for some time today. When is it being fixed?? Thanks

  • melbevhughes MelBevHughes🇬🇧❤️🇨🇴 (@melbevhughes) reported

    @EE I still don’t have my 5GB add on on my sim only line (I have Fibre Plus with you) and I went to add data to it as the contract data (250MB) ran out and there is no 5GB add on. I need this today as I am helping friends move and need data for logistics. #Help #CustomerService

  • LukeTwomey_ Luke 🇵🇸 (@LukeTwomey_) reported

    I moved to @EE because I was told they were great and I’ve had nothing but problems and **** customer service all week.

  • Maybank1970 Gareth Maybank (@Maybank1970) reported

    @EE Shame your Romford store couldn’t help me with my problem today, eh?

  • Coastman2020 Coastman2020 (@Coastman2020) reported

    @EE Still not fixed signal problems in CT8 then???😡😡😡

  • sassybadassy15 Jen (@sassybadassy15) reported

    @LukeTwomey_ @EE Totally agree with you! Customer service has been terrible they haven't responded to my query from 3 days ago

  • LogMma 🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@LogMma) reported

    @EE More updates more problems😡😡 Extra charges not show, blank white page, every time😡😡 EE start to be useless. Samsung galaxy Z Fold2 5G

Map Check Current Status