EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hashtag McYoloSwag (@MisterCow) reported@EE This is not super helpful - I don't know the postcode of every single area where the network dropped out and this map only indicates expected coverage, not faults. My connection was intermittent across the whole of Hull, Woodmansey and Beverley.
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luke (@lukemcgillen) reported@EE I called the number but because it was shipped with DPD it’s no longer your problem? Is that right? DPD don’t respond. Insane.
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Rob Palmer (@robbopalmer) reportedIs there a company with worse customer service y than @EE My advice is to avoid them at all costs - or it will cost you.
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Gujju Maniac (@GujjuManiac) reported@EE Can someone arrange a call on priority basis ! Your usual channels are all useless and of no help
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simon withers (@KalEl_WBS) reported@EE I want a data only plan to go on a 5g network backup device. What are your best options that aren’t massively more expensive than my actual phone plan!
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Dominic Geraghty (@DominicGeraghty) reported@EE I’ve tried calling you - no one seems able to help me. BT say I don’t owe them any money. Your broadband didn’t work in my new house, I returned the equipment and cancelled the contract in good time.
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Ken Miller (@KenMiller1969) reported@EE Your app isn't working, and I believe most EE systems are down. If you employ the cheapest developers, you get terrible systems. You reap what you sow
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Sharyn (She/Her) (@SharynM22) reported@MancPictures @EE I’ve got the same issue, just a constant infinity loop of trying to login and getting in nowhere
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Paul 🖖 (@RonkaGuy) reported@EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?
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Rootezroo (@Root_Ezroo1) reportedAny one else’s phone signal absolute shite?! Can barely send a txt. Pathetic @EE
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Darryl Lymer (@lyme4396) reported@EE your service is absolutely shocking,my 86 year old dad still can’t get his WI FI set up,had two engineers visit,try and call but can’t speak to a human,never using you again
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JOHN BENSON-SMITH (@ChefJBS) reported@robbopalmer @EE Hundreds if not thousands of companies with shocking customer service now in U.K.
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Ekele (@callme_kells) reported@EE your broadband service has been very very poor since 3 weeks now. I have wasted hours on multiple occasions talking to your team about it. Frustrating 😡!
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ENIC Out (@ENICout1) reported@Mikey_MFC @England @EE We have no hope for the World Cup. We’re ****.
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Graeme Gardner 💙 (@GraemeGardner) reportedSo it looks like after 20 years @EE and I will part ways and I’ll go full fibre with someone else. Not willing to offer me the same deal as a new customer, nor match a competitors offer — some bullshit about their systems not letting them.