EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 227
Birmingham, England 147
Manchester, England 101
Minehead, England 74
Glasgow, Scotland 71
Hackney, England 39
Croydon, England 37
Bristol, England 36
Southwark, England 29
City of London, England 29
Reading, England 27
Cardiff, Wales 27
Newport, Wales 23
Blackburn, England 20
Liverpool, England 17
Batley, England 16
Bradford, England 16
Bedford, England 16
Plymouth, England 16
Hammersmith, England 15
City of Westminster, England 13
Peterborough, England 13
Wandsworth, England 12
Luton, England 12
West Bromwich, England 12
Wembley, England 12
Romford, England 12
Newcastle upon Tyne, England 11
Leeds, England 11
Norwich, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Izan_rani Fahrani⛳️ (@Izan_rani) reported

    @ArnottJanet @EE Talk to @Lordtechi they helped me when support services wouldn’t help me🥺..

  • robaltoft Robert Altoft (@robaltoft) reported

    @EE I’ve just got a new iPhone 14 having previously had in iPhone X. I’m an ee customer. Do I automatically get 5G or does it depend on my contract?

  • Anthony_Goose Tony Goose (@Anthony_Goose) reported

    @Stevo_jambone @EE Wow. They are looking into my case now (got it logged), something has happed at I was at over 90 down a few months ago !

  • MarieGr91376567 Marie Gray (@MarieGr91376567) reported

    @EE In the vain hope that EE read this.....Your broadband sucks! Three engineer visit, 3 new routers & still I have outages. Screen grabs available but no way to email them. That's so annoying!

  • DebbieM_1961 DebbieM (@DebbieM_1961) reported

    still 16 hours @ee Possibly the worst service ever 🤔

  • EqualTruths Lisa (@EqualTruths) reported

    Help needed: Topped up my #EE phone, and got minutes and data. Using my minutes, but my mobile data is not working. Any ideas @EE ? #phone #Mobiledata

  • timdavies1972 Tim Davies (@timdavies1972) reported

    @EE any updates on internet issues in CF729ND I work from home and this is now a little concerning

  • shena_chilvers Shena Chilvers (@shena_chilvers) reported

    @EE Finally got through, seems your mask is down yet again 😨

  • Sofee1313 Sofie (@Sofee1313) reported

    @EE my SIM is not working, I have tried cleaning it and it doesn’t work in another phone either. How can I order a new one? Cannot make calls or visit your shop, what are my options as your messaging service is unavailable?!

  • LMorrisPhillips Lynne MorrisPhillips (@LMorrisPhillips) reported

    @EE Thanks David. The store have offered to help her to top up her phone when she nedds to.

  • ls_1983 Lee Stewart (@ls_1983) reported

    @EE Yes, god forbid anyone wants some sort of actual customer service at a time not convenient to a multi billion pound company. Sorry for not obliging and calling at a suitable time for you

  • Supersi1 Simon McHale (@Supersi1) reported from Manchester, England

    @EE I am trying your PAYG SIM before committing to a contract and used your Christmas extra data offer however after topping up we can’t see the extra data promised. Can you help please?

  • ShadowBakura_ ShadowBakura_ [Cal] (@ShadowBakura_) reported

    @EE would be nice to have my wifi when you randomly stop my service at 10pm when I require it for my baby monitor

  • Degendesigner Degen Car Designer (@Degendesigner) reported

    @EE No your customer service is a disgrace I've gone through multiple calls and every time rather than solving my problems keep asking me security questions. Absolutely useless. You cut me off the call because you couldn't solve any problems.

  • itsvamo vamo (@itsvamo) reported

    Can anyone at @ee let me know where my iPhone 14 Pro max is?? Aintree store has no idea and no updates at all on the link I was sent. Terrible service.

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