EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Al (@AlSoprano) reported@EE @Greglaar Having same issues in Milton Keynes. Mobile service keeps dipping and data not working at all
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Yorkshire Business, Media & Property (@YorkshireProps) reported@EE Simply the worst mobile app in the history of the world. Shame they won't see this post.
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David Echo Guild (@echopark24) reportedSpent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?
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ⓦⓤⓧⓜⓔⓓⓘⓐ (@wuxmedia) reported@EE What's happening my broad band is down via you on BT... And your bb tracker is offline. So... Not really sure what you can propose. This is also the third time this week and had a whole day in the weekend out which is in you sla but cmon
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Jenny (@JennyB311) reportedMy 96 year old gran who is more or less deaf and never wears her hearing aids has somehow got a voicemail service added to her phone by @BT @EE and now can’t get to it fast enough to answer it. My father phoned to cancel it and was told it’s cancelled but it’ll stay on her phone for a month. This is a very vulnerable elderly woman that has no requirement for voicemail. This should never have been added in the first place and it needs to be removed immediately! I wonder if someone got commission for setting this up?
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Jac Dee 🇺🇦 (@Jacsplace3) reportedDear @bt_uk We switched to @EE home broadband 2 months ago and it's been awful since. We're now paying for two bills. Customer service think we switched in September 2025 - incorrect. Today we have no broadband Goodness sake the left hand doesn't know what the right hand is doing
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Steveo (@SteveA39845825) reported@EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????
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Wesley Damian Woolfall (@woolfall56163) reported from Lymm, EnglandHi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?
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Gordon_Stewart ⚓ (@GordonStewart_) reportedThe mobile phone signal in the UK is abysmal. 2026 & struggle to get a signal. @EE
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S.O.X (@SexOffenderX) reported@Surviving_LADa @EE No worries, even if you did get through nobody would help. And the time on hold would bankrupt you!
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prettyboy~~ (@limitiskii___) reported@Abdulqowiy_ @EE bro wtf
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Jason tulip (@Jasont72) reported@EE Don’t need to check online I used my phone to check, online it says I can get 5g, but it only ever shows 4g with poor speeds, is this enough reason to leave my contract ?
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Bruce A Wayne (@AWayne26231) reported@EE i’m off EE having a better service being a long-term customer here and I’m paying 300 pound for my phone bill and now you’ve increased it by an extra 4 pound is very cheeky. I know April have an increase every April but as a long-term customer, should my bill get cheaper
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Maria Zelenova (@maria__zelenova) reported@EE Ok, I’ll call (yet again). I will also be filing a consumer protection complaint because you guys have no business calling yourselves “UK’s best network” and my partner and I deserve some real accountability for the stress you’ve caused us.
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Love2knit4love (@Love2knit4love) reported@EE nightmare been sitting waiting for over an hour at SIL bedside in hospital waiting for a promised call back to sort out an issue with her mobile account, very frustrating when trying to sort things :(