EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 612
London, England 343
Manchester, England 172
Glasgow, Scotland 93
Islington, England 91
Tower Hamlets, England 74
Bristol, England 65
Hackney, England 53
Cardiff, Wales 51
Croydon, England 43
Leeds, England 42
Coventry, England 34
City of Westminster, England 34
Lewisham, England 33
Southwark, England 29
Camden Town, England 28
Edinburgh, Scotland 25
Kettering, England 23
Nottingham, England 23
Liverpool, England 22
Newcastle upon Tyne, England 21
Solihull, England 18
Harringay, England 17
Wolverhampton, England 17
Leicester, England 16
Reading, England 16
Sunderland, England 16
Plymouth, England 16
Enfield Town, England 16
Newham, England 15

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mariagoddard06 Maria Goddard (@mariagoddard06) reported

    @EE hi im having issues with my phone not ringing long enough could you please give me the code to dial to make it longer . Many Thx

  • Kestral52 Peter H (@Kestral52) reported

    @EE I no longer live in England. Moved back to the US just days before the pandemic shut everything down, and extenuating circumstances forced me to stay. I haven’t used the plan in 2 years.

  • vodosioskbaas 💙💛madman (@vodosioskbaas) reported

    @EE funnily when i said i waseavimg you managed to find a deal on what i wanted £14 than my upgrade would have cost for the same thing. so quite clearly you dont give a damn about your customers just how much you can overcharge them

  • AllenHilton6 Allen Hilton (@AllenHilton6) reported

    @EE Coild you possibly explain why there is no mobile signal on the wards in @NandNhs ? My wife, recovering from surgery, had to borrow a phone from the staff

  • ianellis Ian Ellis (@ianellis) reported

    @EE what’s up with your customer service? I just sat in one of YOUR stores with a member of YOUR OWN staff on hold with YOUR customer services line for 20 minutes with no answer. I feel for your in-store staff, as they were lovely and trying to be as helpful as they could! #fail

  • tibbles0594 James Tibbles* (@tibbles0594) reported

    @EE Hey haven’t got any signal all morning? Having to rely on wifi atm, are servers down?

  • ibsen67 Alwyn 💙 (@ibsen67) reported

    @EE Yes. At home I was able to connect to 5G and now its impossible. The settings on my phone are set to Preferred Network of 5G, 4G etc so should continue to pick up 5G signal but it doesn't only 4G.

  • PTofi Paul Tofi (@PTofi) reported

    @EE Phone service has been down most of the day in Wadebridge. Any idea when things will be fixed?

  • _RastaMouse Rasta Mouse (@_RastaMouse) reported

    @EE where do you actually post service status updates for your outages?

  • clonejack Scott (@clonejack) reported

    If only @EE fixed signal issues as quickly as they pump their prices up, fkn no signal since 9am yesterday

  • GC_HeadHunter Gary Chaplin (@GC_HeadHunter) reported

    @creventa @VodafoneUK @EE Good to know, once I break out of Vodafone prison (and their systems stop being 'down'*). *as I was told after waiting in the queue for 40mins!

  • lukey_jt91 LT (@lukey_jt91) reported

    I live in Cardiff and @ee your phone signal is ****

  • scribblefrog 🐸 scribblefrog 🌱 commissions open! 🍄 (@scribblefrog) reported

    @EE Hello! Looks like my mobile network's down, in Margate. Got any works or errors going on?

  • vodosioskbaas 💙💛madman (@vodosioskbaas) reported

    @EE so when you advertise on here i will tell everyone on here to go through a third party as according to your staff third parties seem to be able to get cheaper access to your network and deals than you the service provider

  • KittyFa66851878 Kitty O'Fay (@KittyFa66851878) reported

    @EE @heliocentric34 So even with all these increases why can I NEVER get Internet outside ever

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