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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 30
Littleborough, England 2
Cardiff, Wales 9
Wolsingham, England 1
Barnet, England 3
Beccles, England 4
Wembley, England 6
Glasgow, Scotland 60
Paisley, Scotland 5
Bourne End, England 1
Bath, England 1
Kidderminster, England 1
Stroud, England 3
Towcester, England 1
Ballindalloch, Scotland 1
Croydon, England 16
Newton Aycliffe, England 14
Portsmouth, England 4
Newport, Wales 2
Kincardineshire, Scotland 1
London, England 137
Rochdale, England 4
City of London, England 20
Haverfordwest, Wales 1
Norwich, England 3
Milford Haven, Wales 1
Slough, England 2
Harlow, England 1
Edinburgh, Scotland 18
Hackney, England 11
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • stuuk11
    stuuk1🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@stuuk11) reported

    @Wozza777 @LeilaniDowding @EE A lot of elderly people don’t have a mobile, some people live in areas where there is no mobile signal.

  • GillRaeWalker
    Gillian Jamieson (@GillRaeWalker) reported

    @whalley34825 @LeilaniDowding @EE Lasts an hour. We are in trouble.

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    Does anyone have any tips as to how to get a response from @EE_coapp or @EE Have tried DMs, their useless help message function and a call. Nothing Think they’ve all left this Earth. So much for their performance guarantees

  • AndyRob04327914
    Andy (Honk Honk) Robertson (@AndyRob04327914) reported

    @EE where my ******* broadband that I pay a small fortune for? Nearly up to 32 hours of outage now.

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE You sent me a text message advising me to text 150 saying CANCEL CALL BACK. But that number doesn't accept any text messages, I tried about 20 times. I don't think it can be a legitimate number.

  • basky48
    BASKY (@basky48) reported

    @EE don’t but EE they won’t sort you out things.Poor network worst service.I been calling them but nothing have changed

  • ZachMcElroy1
    Zach McElroy (@ZachMcElroy1) reported

    @EE hi, my dad has set up a passkey for our EE account and I cannot log in and he’s unable to send me the passkey. I have the email and the log in, can you please help so I can just log in to my actual account

  • wxmsmith
    Neal (@wxmsmith) reported

    @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

  • ThisIsNotSidz
    NotSidz (@ThisIsNotSidz) reported

    @EE you are worst then Hitler

  • AP196779
    Aldo (@AP196779) reported

    @WeAreOpenreach They have been trying to raise this issue with you for 5 weeks now. I’m just going round in circles. @EE are saying it’s a problem at your end and you’re saying it’s something that @EE has to do

  • Lizzyzsu
    Lizzy (@Lizzyzsu) reported

    @EE ‘Oh you have to personally cancel it’ I was told then after paying for 3 more months of EE while on a Canadian sim & not even using EE. That’s why I’m so intent on doing it now but you make it purposefully difficult!!

  • AndyRob04327914
    Andy (Honk Honk) Robertson (@AndyRob04327914) reported

    @ee why are so utterly terrible. BT want even this bad. You've added a layer of extra awful to what was already a very expensive service.

  • PWildebest
    Theophilus “Forensic” Wildebeest 🥦 (@PWildebest) reported

    @FreddieJoh96174 @LeilaniDowding @EE Nope same issue as WiFi- router needs to be plugged into electricity

  • WeAreOpenreach
    Openreach (@WeAreOpenreach) reported

    @AP196779 @EE I'm sorry to hear that you've been going round in circles for the past five weeks. Has your service provider clarified the specific issue they have been trying to report to us? Any details they have provided would be helpful in understanding the situation further. To allow (1/2)

  • Fizzinnf
    David Physick (@Fizzinnf) reported

    When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

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