EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 201 |
| Birmingham, England | 177 |
| Minehead, England | 112 |
| Glasgow, Scotland | 89 |
| Manchester, England | 74 |
| Hackney, England | 38 |
| Croydon, England | 37 |
| Bristol, England | 33 |
| Newport, Wales | 30 |
| City of London, England | 28 |
| Reading, England | 27 |
| Southwark, England | 27 |
| Cardiff, Wales | 23 |
| Liverpool, England | 23 |
| Barnet, England | 20 |
| Halifax, England | 17 |
| Wolverhampton, England | 16 |
| Nottingham, England | 14 |
| Plymouth, England | 14 |
| Luton, England | 14 |
| West Bromwich, England | 14 |
| Bedford, England | 13 |
| Batley, England | 12 |
| Hammersmith, England | 12 |
| Wandsworth, England | 12 |
| Ipswich, England | 12 |
| City of Westminster, England | 12 |
| Sheffield, England | 12 |
| Dunfermline, Scotland | 12 |
| Edinburgh, Scotland | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan Couch #TeamFT
(@ryancouch91) reported
@EE having a few data issues in Plymouth, some websites work and the rest don’t or they take forever to load. I can’t even run a Speedtest.
-
Harwin Prahara
(@hardwinder) reported
Looks like @EE network is 🐌 today
-
Chris Adams 🍃💚🍃
(@cpadams1) reported
@EE are there network issues in ME9 area?
-
Rick Hails
(@HailsRick) reported
@EE my data connection is not working on both phone and iPad … any news ?
-
Will 🇬🇧
(@williamrlward) reported
@EE I’m having issues when receiving calls. I can’t hear anyone. Speaker or AirPods. Nothing works. They have to call back and then I can hear. Can’t call 150 as lines are closed. Not sure what to do
-
Brentizen
(@BrentC1tizen) reported
@mouthwaite @EE Tamzin, you haven't come across @XiaomiUK. They make these lot seem like angels. They think customer service is something customers do 🙄
-
warwick monk
(@athole52) reported
from
Southport, England
@EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter
-
Dave lee
(@GeorgeMonk17) reported
@EE @87Mave Why not be honest and just say there’s an issue. Been in central London and nothing, in Kent and still nothing
-
Ryan Hammond
(@ryanizzle19) reported
from
Enfield Lock, England
@EE hurry up and fix this network out!!! You’re a multi million pound company and you can’t even employ staff to maintain your so called great 4G service!!!
-
Le Crypto Cat
(@Lecrypto101) reported
@Chedderrs @EE Same issue here in Islington
-
James Stirling
(@Bigjames0314) reported
@EE would not recommend at all got cut off when was in hospital and then told me I would need to get new package and would have no internet even lf I payed the bill so now home with no home internet thanks a lot for your help we only been a customer for 5 years
-
brad
(@TipHerAFish) reported
Wagwan @EE your Network seems to be down in the Blackpool area 👍🏼
-
Vicky Brotherton
(@vickyrcn) reported
@EE data and WiFi not working in TR8 will it be fixed by tomorrow?
-
Feng Li
(@Professorfengli) reported
Does anyone know what is wrong with @EE today? The mobile data connection has been terrible and is still not working. The problem caused by @Fastly was supposed to be back to normal from 12:00pm.
-
Gareth E Evans
(@GarethEEvans) reported
Hello @EE I’m having connections issues to web and all web based apps. Emails and messages. Full bars and 4G. Seems to be everywhere I go. All fine on WiFi. Is there a know issue?