EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 205 |
| Birmingham, England | 156 |
| Minehead, England | 117 |
| Manchester, England | 90 |
| Glasgow, Scotland | 80 |
| Hackney, England | 37 |
| Bristol, England | 32 |
| Croydon, England | 30 |
| Newport, Wales | 28 |
| Reading, England | 27 |
| City of London, England | 26 |
| Southwark, England | 25 |
| Cardiff, Wales | 24 |
| Liverpool, England | 22 |
| Luton, England | 16 |
| Batley, England | 15 |
| Blackburn, England | 15 |
| Bedford, England | 15 |
| Plymouth, England | 15 |
| Leeds, England | 14 |
| West Bromwich, England | 14 |
| Hammersmith, England | 13 |
| Sheffield, England | 13 |
| Wolverhampton, England | 13 |
| Wandsworth, England | 13 |
| Halifax, England | 12 |
| Belfast, Northern Ireland | 12 |
| Bradford, England | 12 |
| Hounslow, England | 11 |
| Nottingham, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jules
(@jgadd69) reported
@EE can i have an email.address.of someone I can complain to about the utter crap service from ee
-
Your fav really said...
(@_ItsTitch) reported
@EE It should have dropped down drastically. Why would I pay £69 for 100GB and unlimited minutes? That’s easily £20-£25 on sim only which is what my contract now becomes as I’ve paid off the phone. I was waiting for the new Iphone to come out next month but I will not be doing that
-
pebspudsmum
(@kelebek1177) reported
@EE You could help by replying to my dm from yesterday.
-
James
(@inman08) reported
from
Liverpool, England
Anyone on @EE having any problems with internet
-
Rachael Smith
(@Rachlarrr) reported
@EE if I was to upgrade to SIM only and it states 12/24 month deal, can I still upgrade to a handset deal at any time? Thank you. #help #advice #customersupport
-
Scott Burton
(@Scotty_Burton93) reported
When people ask me whats @EE signal like i reply its like i live in a 3rd world Country 💩actually no sorry 3rd world country probably got better internet!! So bloody awful
-
Nicci Christie
(@NicciJaneC) reported
@EE because of an issue your end, I was ASSURED a representative would call me back this week, to take a manual payment. He guaranteed he'd call me. Still nothing. I have a complaint pending about all this.
-
David Palmer
(@DavidPalmer3R) reported
@EE just called on an 0191 - 6336 number saying they're ee. If they ARE your partners, why not say that, instead of lying? And why just hang up when I sound dubious?
-
Katharine
(@katharinebeee) reported
@EE literally just lost a customer of 5 years for the sake of £80. Strange.
-
Rach
(@R15DBR) reported
@seanpeter88 @renownedrankine @EE No way they never telt me this just told me I paid 6 months extra and that was that
-
Sproatlakegirl
(@SewellKimberly) reported
@EE why is it I can get a better signal on a remote Loch in Scotland than I can in my own house in a town? Or near my office? What's with the terrible reception in urban areas?
-
Laure Abanni
(@LaureAbanni) reported
@EE hello,I’ve had someone from your Sales Team call me after I was looking for a phone through your website. They ran a credit check and then never called me back to tell me what the outcome was. That was two days ago. The number I got the call from was 01462341325.
-
Geraint Jones
(@geraintjones) reported
@EE no service in Tonypandy in the Rhondda. What’s going on?
-
Rach
(@R15DBR) reported
@renownedrankine @EE No u need to phone them and tell them. Absolute scammers. I paid 6 months extra and went down this route.
-
Maff ◢ ◤ ™
(@NUFC_MAFF) reported
@EE can you help me?