EE Outage Map

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ravi Dheer (@RaviDheer) reported 3 minutes ago

  @EE That's my whole point, there is no where to find any help. Every month I try to pay, and every month I get an error. No point sending me a generic message.

• 
  Rhian (@rhiangibson_) reported 6 minutes ago

  @EE That will be when we land back in the UK in a week. So frustrating that I’m completely unable to call customer services.

• 
  C.A.T. (@CATMANU79) reported 8 minutes ago

  @bmstewart2004 Was with @EE who are ****. Just left them for @Virgin £91.99 for e'thing+1gb. Was stuck in a 2yr contract after being forced to switch from BT. Was paying £118.99 for 38mb broadband and ltd. tv service, FTTP not available til this yr, tried to lure me to stay with FTTP. Do one.

• 
  🚂 MissCatTrap 🏳️‍⚧️ (@MissCatTrap) reported 12 minutes ago

  @chriscollins462 @EE True well it’s already filed but I’d rather just have the router replaced as anyone with a braincell can tell that’s the problem

• 
  jas🛸 (@jasminight3) reported 14 minutes ago

  Why is it despite the charger iPhones with a lightning cable don’t seem to charge or are always ‘slow charging’ ??😤 @EE @Apple

• 
  caroline morgan (@cazzamorg) reported 16 minutes ago

  @EE can you let me know if there is a problem in SA34 0NL? And if so when it will be resolved?

• 
  Will Wright (@WillWri36918764) reported 19 minutes ago

  @EE @ee still doesn't work

• 
  bill calgotra (@billcalgotra) reported 20 minutes ago

  @AJHobbsy @EE Totally agree, the CX is terrible. Getting a phone from EE is great, the team on the phones are brilliant Once a phones goes wrong and you walk in to a store.. they are horrendous. Once they work out you're not there to increase their revenue they pass you around. #EE #Bullring

• 
  Michael Cryne (@michael_cryne) reported 22 minutes ago

  @markgregory_ @EE They’re a decent network but their sales operation is disgusting. That’s why I never accept their sales calls. I want everything in writing.

• 
  Martin Elliker (@MartinElliker) reported 24 minutes ago

  @EE You really don’t have any concept at all of my frustrations and today I find out you’ve taken payment from my bank for services I haven’t as yet received - up to the 22nd July everything was great I was with BT since this date everything has been awful - the service, the poor attempt a placating myself and worse of all your promises, constant apologies and procedures - a pile of 💩 that’s how I would describe everything I’ve experienced so far

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 30 minutes ago

  @EE To think, I have to call you just to reset or refresh my data, because your network is crap! Mind you, 2 weeks ago I had to refresh my data, because the network service is crap! Do better EE!

• 
  Ellie In The Room (@RoomEllie) reported 33 minutes ago

  So, the only payment options with EE are giving free rein to take any amount from your bank with direct debit OR register your debit/credit card for @EE to drain your account at any time 🤔 Either option isn't putting #customers in control. #EE worst mobile provider @itvMLshow

• 
  Davie G 🇬🇧 (@fredbeare) reported 34 minutes ago

  @EE why is your wifi so bad? Told you it would be when i joined. But as usual your bit doesnt understand and no humans. All i wanted was to add another extender At least BT were mostly helpful, even their autobots sometimes. Ee now help whatsoever

• 
  Martin Elliker (@MartinElliker) reported 34 minutes ago

  @EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time ofcom was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩

• 
  Michael Williamson (@michaeljw_97) reported 37 minutes ago

  @EE Hi. Was talking to a Kate or Katie but the call cut off as i'm on the train (she rang me) is it possible to get a message back to her that it was the signal dropping for the call ending and not me being rude. I feel so bad. Many thanks.