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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 209
Hammersmith, England 24
Pitlochry, Scotland 1
Romford, England 6
Folkestone, England 4
Ely, England 1
Northolt, England 4
Dewsbury, England 2
Shepperton, England 1
Airdrie, Scotland 8
Clydebank, Scotland 5
Guildford, England 1
Hackney, England 20
Saltburn-by-the-Sea, England 1
Nottingham, England 4
Annan, Scotland 2
Manchester, England 56
Edinburgh, Scotland 13
Aldershot, England 1
Islington, England 2
Falkirk, Scotland 8
Leigh, England 2
Glasgow, Scotland 85
Warwick, England 1
Norwich, England 9
City of London, England 20
Cramlington, England 1
Wakefield, England 6
Mitcham, England 1
Heckmondwike, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • musicalshrimper
    Musical Shrimper 🎶🦐 (@musicalshrimper) reported

    @England @EE It’s awful

  • Lolren91
    Lolren (@Lolren91) reported

    @EE tried to renew my contract and agreed on a price and the agent is like "don't worry about the contract the pricing is wrong but it's right on my end" ??? Do you think I'm stupid? I've not signed anything and now it's gone through? I've had confirmation emails. Unwind this now

  • vpharm
    Kev (@vpharm) reported

    @EE ee are aiding criminals. They allowed someone to claim to live at my address! They have NEVER lived in my community let alone my HOME! EE are doing this on purpose & EE should be fined!

  • Root_Ezroo1
    Rootezroo (@Root_Ezroo1) reported

    Ooooooooh @EE ITSALL BEGINNING TO MAKE SENSE WHY YOUR SERVIC HAS BEEN A BAG OF **** LATELY, YOURE NOW GOING TO SELL US 5G PLUS YOU ***** SLAGS

  • CharlesSalt3
    Charles Salt (@CharlesSalt3) reported

    @EE What is going on, myself and my neighbours have had trouble with EE for weeks now, I am fed up with phoning Plymouth, we are paying a lot of money for a useless service

  • BoatingFuzzy
    Fuzzy Duck (@BoatingFuzzy) reported

    @EE @barrytardy EE can you confirm that he can cancel under DSR.

  • Gazza_Noble
    Gazza Noble (@Gazza_Noble) reported

    Is @EE internet down

  • tabadash
    Tabs (@tabadash) reported

    @EE Ok thank you. Unfortunately I'm unable to do that. Is there no way to get to customer services through a text-based channel instead?

  • innovfest
    Innovation Festival (@innovfest) reported

    @EE my mum wants to get a new phone and move to EE (from Voda) due to reception issues - what’s the best way to do this? She also has a BT landline

  • monty772011
    James Montgomery (@monty772011) reported

    @EE Hi, please can someone respond to my complaint sent yesterday morning, urgently! My Mum has been without a landline for two weeks, due to move from Plusnet. My Dad is in a home with Alzheimer’s & she has to keep topping up her mobile to stay in contact. Causing huge stress!

  • TSG_SWAGSHYT3
    ThatScottishGuy (@TSG_SWAGSHYT3) reported

    these guys are genuine israelites "ohhh we have no idea whats wrong haha whoospie ******* doodle" YES YOU DO EVERYONE ELSE WHO USES YOUR ****** SERVICE ALSO HAS NO WIFI GO **** YOURSELVES @EE

  • thisbaldone
    L D (@thisbaldone) reported

    @EE you need to train your staff properly, told yesterday that a new router would be delivered today as ours has an issue. In fact what the useless customer service agent ment was ill dispatch it tomorrow for delivery Tuesday. But who knows, so long as you've got your money eh?

  • omgdoughnut_
    Kris (@omgdoughnut_) reported

    @EE just some feedback, change your delivery company. DPD say they attempted delivery when I’ve been in all day waiting and tracking their driver. Their support is non existent too. Frustrated is taking it mildly!

  • marksy316
    Marks (@marksy316) reported

    @Simon_Whale @virginmedia Almost as bad as @EE having me wait 4 months to connect

  • michaeljw_97
    Michael Williamson (@michaeljw_97) reported

    @EE Never missed a payment if that helps

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