EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 230
Birmingham, England 151
Manchester, England 96
Minehead, England 88
Glasgow, Scotland 76
Hackney, England 41
Bristol, England 35
Croydon, England 35
Reading, England 30
Newport, Wales 28
Cardiff, Wales 28
City of London, England 28
Southwark, England 27
Liverpool, England 18
Blackburn, England 18
Hammersmith, England 16
Bedford, England 16
Plymouth, England 16
Batley, England 16
Bradford, England 16
Romford, England 14
City of Westminster, England 14
Sheffield, England 13
Peterborough, England 13
Luton, England 12
Wembley, England 12
Wandsworth, England 12
Newcastle upon Tyne, England 11
Hounslow, England 11
Halifax, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • heed_richard Richard Heed (@heed_richard) reported

    EE’s customer service is ******* **** @EE

  • maddiejade_x2 Maddie (@maddiejade_x2) reported

    @achambers26 @EE I've had the same issue but I cannot log back in now because the email on there is one I no longer use and I cannot remember the password

  • JackHea67413657 Jack Healey (@JackHea67413657) reported from Evesham, England

    @EE They did, much more helpful than the online team and actually willing to help! Thanks @EE

  • Evari Rich Evans (@Evari) reported

    @EE excellent customer support from Karl H on the phone today, give that man a raise!

  • DaveMor16686271 Dave Morrison (@DaveMor16686271) reported

    @EE Best 5G network. Tell the truth their won’t be a proper 5G network for years.

  • Trojan_Horse999 Gary (@Trojan_Horse999) reported

    @EE Hi, I’ve been trying to log in to my EE account to view my bill but it keeps failing and I am unable to view my bill. Epic fail from EE

  • E91_Cowbridge E91 (@E91_Cowbridge) reported

    More confusion and dreadful customer service from @EE . Just awful @MarcAllera

  • sueeaton13 sue eaton💙 (@sueeaton13) reported

    @EE Hi is there a problem with log in ? Ive asked for a new password just in case but heard nothing

  • SarHarrington Sarah Harrington (@SarHarrington) reported

    @EE network has been down since Friday morning. Please could you provide an update as it has now been 3 days. Ref number 3361708

  • AndyDevlin1968 Andy Devlin (@AndyDevlin1968) reported

    @EE Hi guys just wondering if there are any problems with 4g network in Ml126fp? Reset all my devices and only getting 6mb download from my 4g home router. Normally get minimum 18mb could you advise

  • Hijaqi4 Jacqueline (@Hijaqi4) reported

    @EE I hope you can ! I phoned Joey in Mobile care but no help ! Took out contract end of March. Clld it three days later . Now I see £10.04 taken from bank . Joey says it didn’t happen . Bank says it did . Joey says No I can’t speak to a supervisor ! How do I get my money back ?

  • PriceXMark Touchmy6ballz (@PriceXMark) reported

    @EE why don’t you have a live chat option on your website for people who suffer from anxiety and don’t cope with phone calls but need help

  • AmplifyDigital1 JoLee (@AmplifyDigital1) reported

    @EE Just this afternoon. Login page on several browsers doesn’t work. Plus a link from my app to your website worked at first then just kept coming up with error message

  • PriceXMark Touchmy6ballz (@PriceXMark) reported

    @EE managed to fix my internet no thanks to help from you …

  • achambers26 Amanda Chambers (@achambers26) reported

    @EE I can't log in to my account on the app or website is it down?

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