EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 209
Birmingham, England 101
Glasgow, Scotland 91
Manchester, England 58
Hackney, England 53
Kingston upon Hull, England 36
Croydon, England 35
Bristol, England 35
Hammersmith, England 35
Newport, Wales 27
Reading, England 24
Batley, England 23
Southwark, England 22
Cardiff, Wales 21
City of London, England 18
Wembley, England 15
Barnet, England 14
Bedford, England 14
Blackburn, England 12
Luton, England 12
Wolverhampton, England 12
Crawley, England 11
Islington, England 10
Edinburgh, Scotland 10
Halifax, England 10
Portsmouth, England 10
Bradford, England 10
Liverpool, England 9
Sheffield, England 9
Romford, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • thisleejones Lee Jones (@thisleejones) reported

    @ee specifically aimed at Ashleigh and Olivia S., ladies I hope you’re both well, I have a repeat of the previous problem except this time my watch is inactive also. Please could you confirm that EE‘s policy of £20 as adequate gesture for making a customer vomit

  • morgs4mountains David Morgan (@morgs4mountains) reported

    So sad to have to leave @EE today. I phoned & asked if I could have a SIM only deal as my contract has ended & keep EU roaming. Advised that I cannot. Now an @O2 customer & the sigh that the @EE employee gave as I told him as to why was heart wrenching. What are you doing EE?

  • queed048 BigQueed (@queed048) reported

    Hi @ee long term customer here but not for long if you keep funding hate.

  • aBl170710 🚆１❼ʘ７１０🚆 (@aBl170710) reported

    @EE Maybe it hasn’t been resolved! 4th call since moving over now. My son’s old number has not migrated over through the night - I followed the same process as mine and wife’s phones which had no issues

  • ballaverde Alberto Valverde (@ballaverde) reported

    Hi @EE trying to request a PAC number from abroad but its impossible to reach you via text, nor phone calls to any of your cs numbers, nor within the EE app. Can you help plz?

  • Ben08800763 Ben (@Ben08800763) reported

    @AshScrivens @EE @O2 No! Signal **** !

  • JohnCarnBHX J (@JohnCarnBHX) reported

    @AshScrivens @EE @O2 Don't touch 02 at all the signal is ****, I'm on 3 and have no issues at all.

  • lord_lordy Steven Lord 🌸 (@lord_lordy) reported

    @EE any issues in Taunton area? Only getting 2mb/s rather than usual 25

  • _brittmercado Brittany🤍 (@_brittmercado) reported

    @EE can someone help with my data roaming charges as I’m abroad and cannot call. Thank you!

  • Debbielodge4 Debbie lodge (@Debbielodge4) reported

    @EE after waiting months and months for broadband fitting into my holiday home you now tell me this won’t happen due to BT Costs. I have 11 contracts with EE. If my order for broadband doesn’t go through I will cancel each one when they due to expire. Over £8k yearly

  • djbsuffolk Dave Bagnall 🇬🇧 (@djbsuffolk) reported

    @queed048 @EE Ah I don't read that **** so wouldn't know!

  • lawsie2009 Kevin Law (@lawsie2009) reported

    @EE currently not getting 5G only 4G are there currently network issues?

  • Jupiter95609602 Jupiter (@Jupiter95609602) reported

    @EE Your customer service stinks. Been a loyal customer for 8 years & you expect me to take a contract of the same or higher value, when there is a cost of living crisis going on. Lost my custom.

  • ChrisConstChara Chris (@ChrisConstChara) reported

    @EE I had no service from Monday until Thursday evening…

  • rzeta0 Tariq ☕ (@rzeta0) reported

    @StopFundingHate @EE I will be writing a letter to the board of @EE Sometimes the top of an organisation has no clue what kind of stupid or bad things are happening inside it.

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