EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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KWAKU RONABELLINGHAM (@KyleStephen77) reported@pabi_jnr @England @EE Just because I didn’t talk about any of your favorite players doesn’t mean you should be act stupid towards it. This also has nothing to do with profile name. Fa wo Gyimii no kc da wo ni to ho
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Hans Maulwurf (@HansMaulwurf51) reported@TomTugendhat @O2 @EE Any network connectivity in London is a joke
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Rachel Ralph (@RachelRalph8) reported@EE disgusted by the service my son received today (I am his appointee) Waited 6 weeks for an open reach engineer for them not to turn up today. Rang EE to be told oh yeah they aren't coming they messed up. Cancel and we will have to reorder with a new report. 6 more weeks wait?!
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ikraam (@ikraamdaanis) reportedThe @EE website is one of the worst websites I've ever used
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Jessica Zeun (@jessicazeun) reported@grewky @EE Same network but not the same wifi routers or service.
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Conor Mccourt (@ConorMccourt12) reported@EE why are all my devices unable to connect to the internet all of a sudden? They keep getting DNS name configuration errors no matter how many times i reset/power off the modem i cannot get my ps5/switch 2 to connect to the wifi or even wired.
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BrawdyHawk (@BrawdyHawk) reported@TomTugendhat @O2 @EE Never mind, once the new uber Embassy at Royal Mint Court is up & running there will be many more Cells popping up & coming on stream to help with harvesting all the data whizzing around our Capital. Perhaps you'll be able to tether onto some of these, just be aware of spoofs!
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JC (@jaykona3670) reported@EE I’m having problems with my broadband, tried to sort using the App but won’t resolve the issue. I work from home and dont really have time to be spending sorting out broadband issues. I’m new to EE following migration from BT and would appreciate some assistance with this
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PT (@ptavfc1) reported@EE CUSTOMER SERVICE IS CRAP………..bots that answer your calls are hopelessly frustrating and it have taken me almost 2months to get everything working in my home since my so called UPGRADE!!! Two hubs because of a problem with initial hub, likewise with extenders!!! APPALLING!
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🇵🇸 Bam Bam 🇵🇸 (@SaffsAI) reported@EE telephone number 01539248251 called. Identifying as EE. Said: - number will be blocked - they collaborated with BT. - had too many connection issues and will reissue sims - requested PII data, passwords and bank details. I started recording, they dropped. #scam #fraud
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Letitia Samuels (@LetitiaSamuels) reported@EE Ok, but I have no signal I did order a replacement sim could that be the reason?
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iBRAR (@ibrar_dev) reported@EE @TomTugendhat Hang on didnt the tory govt run a massive anti waaaaah waaaaaay campaign or was it the Americans who moaned about it. They were offering to upgrade our networks and then magically spying accusations started appearing in the media.
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(P)a(R?)ty Fullard (@MartyFullardUAE) reported@EE - I’ve just updated your app to pay my bill but it isn’t working. I won’t login, it just refreshing on a constant loop. When will it be fixed please?
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Ben Jenkins (@benjenkins_ldn) reported@EE I’ve called to get my PAC. 9 years of loyalty destroyed. Shocking how careless you were with my account and the serious consequences of your actions have had on me. Can you direct me to how I provide a formal complaint?
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simon withers (@KalEl_WBS) reportedLooking at getting 5G fail over internet device from @Ubiquiti 5G max offers up to 3.4Gbps downloads over 5G and there’s my @EE only getting 65Mbps.