EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 195 |
| Birmingham, England | 174 |
| Minehead, England | 108 |
| Glasgow, Scotland | 87 |
| Manchester, England | 76 |
| Hackney, England | 38 |
| Croydon, England | 34 |
| Bristol, England | 32 |
| Newport, Wales | 29 |
| City of London, England | 25 |
| Southwark, England | 25 |
| Reading, England | 25 |
| Liverpool, England | 22 |
| Cardiff, Wales | 22 |
| Halifax, England | 17 |
| Barnet, England | 17 |
| Bedford, England | 16 |
| Wolverhampton, England | 15 |
| Luton, England | 15 |
| Plymouth, England | 14 |
| West Bromwich, England | 14 |
| Nottingham, England | 13 |
| Wandsworth, England | 12 |
| Dunfermline, Scotland | 12 |
| Batley, England | 12 |
| City of Westminster, England | 11 |
| Sheffield, England | 11 |
| Dudley, England | 11 |
| Ilford, England | 11 |
| Belfast, Northern Ireland | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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NewFoolFromTheHill
(@FoolUpTheHill) reported
@EE Not wanting to sound like a smart ar*e but I have already done that. I had these issues before so am up to speed on the things I can do this end. If I gave you the number associated with my account would that help?
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Ryan Green
(@ryangreen2) reported
@EE Unfortunately still the same issue - rebooted twice. EE seems to have blocked the ability to turn 4G off in Pixel 6 settings. When it does go to 3G (rarely), data works
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Jack Eulation
(@JakEulation) reported
@EE Hi, is there some reduction of speed or something in Brighton area? My internet speed is always reading 4G but has been so slow for weeks now.
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Jay Asher 🇺🇦
(@JayAsher3) reported
Just switched away from @EE where I have been a customer for years to go to @O2 - cheaper sim only contract and EU roaming still included. Companies like @EE should be ashamed for ripping off Brits who travel just because there isn’t a legal ban anymore.
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Robert Smith
(@officialrobert0) reported
@EE kindly increase my contract from 59 to 64 a month they say there the best company best network well best network company would not increase the contract they did because they can't afford 5g so in order to they need to take more money if us even tho now my 5g phone broke
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Corinne Turner
(@Boriscor) reported
@ee app is down and it s driving me slightly mad. App not working to move data between accounts. After spending £100 a month for 3 years now I am on sim only no data!
-
Emma 💙
(@emmatown4) reported
@EE so pay you for a phone dpd don’t deliver it now it’s our problem to get the phone back how when they say return to EE I need that phone tomorrow and you have taken money. Going to take legal advice then. Never known to pay for something not get it and now I have to find it
-
kezzafooluv
(@Kezzafooluv) reported
@Aprilshack @EE I've finally left them, contract is up in August and I'm going elsewhere. They've just got ridiculous with their service and prices
-
マーティン
(@MBStuff91) reported
from
Edinburgh, Scotland
I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...
-
🌈 Debbie G
(@zuzuspetals6) reported
@EE 1. hello, I’ve upgraded online but the EE shop won’t let me pick it up as I don’t have a driving licence and my passport is out of date. I used my work ID last time. Can you cancel the upgrade? I’ve been told I have to wait 2 weeks till the phone is returned to yourselves…
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£ Max
(@MoneyMax_1) reported
@H1M_PROMO @EE They got us down bad ngl
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James Dyer
(@JLCDhome2018) reported
@EE hi, working from home, very long ping and download speed. Reset the router a few times, can u help
-
Alan Frost
(@Alanfro04413090) reported
@EE Any chance of posting to let customers know when the data issue will be fixed? Over 3 hours now. Really poor
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The Nightrider
(@toecutterspal) reported
So, after @TalkTalk making a complete bollocks of my house move (a very simple process), I've decided to switch. Their customer service is an absolute shambles so I lost all faith. @EE I will be joining you, don't let me down! Any chance of meeting Kev?
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Jamesy McJamesface 🐘 moved over to Mastodon 🐘
(@worldofdel) reported
Morning @EE, having a minor crisis and of course I need to gift some data to help resolve it. Typically just as I need it your data gifting service seems to be down today. Please can you help. I tried 150 to no avail.