EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

Less
More

ee Hero Image

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 230
Birmingham, England 150
Manchester, England 103
Glasgow, Scotland 71
Minehead, England 69
Hackney, England 39
Bristol, England 37
Croydon, England 36
City of London, England 29
Reading, England 28
Southwark, England 28
Cardiff, Wales 27
Newport, Wales 23
Blackburn, England 20
Liverpool, England 18
Bradford, England 17
Batley, England 16
Bedford, England 16
Plymouth, England 16
City of Westminster, England 14
Hammersmith, England 14
Peterborough, England 13
Wandsworth, England 12
Leeds, England 12
Luton, England 12
West Bromwich, England 12
Wembley, England 12
Romford, England 12
Newcastle upon Tyne, England 11
Norwich, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ideasandphotos Lee (@ideasandphotos) reported

    @TimeToUnbox_ @EE @PlayStation quick to respond. I didn't want to go down the complaints avenue, people do that too easily these days. Ideally I'd just like a new ps5 box, probably not possible. A kind gesture might be nice. My son won't get to unbox it, that's all😢 Guess I'll deal with that 😭

  • chrisgoor Chris Goor (@chrisgoor) reported

    @EE we’re having internet issues at the Royal Albert Hall. Is this a known problem? Same with everyone who’s using EE.

  • RudgeGemma Gemma Rudge (@RudgeGemma) reported

    @EE I have been trying to get someone to call me regarding me current bill. I have had to chase this twice, then told it had been raised as a complaint, then the case was closed within an hour and I still have not heard from anyone? Can someone please help- unhappy customer here!

  • Ben_WDL Ben (@Ben_WDL) reported

    @EE I’ve needed you for 2 weeks now. Still not a single response- Is your customer support non-existent???

  • JoCo5oo JoannaC (@JoCo5oo) reported

    @EE #eefail waiting four days for a replacement SIM because you're using #royalmailfail You directed me to a store only you forgot to tell me to bring my actual passport so now they won't give me a replacement SIM...how can this be the best network in the UK???

  • reisstopher Reiss (@reisstopher) reported

    If you’re on the @O2 network and live in Cornwall I feel so sorry for you. Been here four days and having to use free Wi-Fi everywhere! Might be time to make the move to @EE

  • 4DegreesWest Anthony (@4DegreesWest) reported

    @from_hastings @ThreeUK @EE Do you need some help closing your Three accounts, to go elsewhere now? Might not be many carriers left at this rate...

  • SabreKenji Kenji (@SabreKenji) reported

    Gone from having full 5G signal at work to no service whatsoever, what goes @EE ?

  • Jack13jackJack jack roberts (@Jack13jackJack) reported

    @EE That's right mark so really if I wanted it all I'll have to do is pay 100 pound ? If I didn't want to Waite a extra 2 month would pre orders be as normal or would I have to do this is store as all my phone I normally do via customer service xx

  • cuddy271 Michael Cuddington (@cuddy271) reported

    Just been watching a consumer programme and an analyst says @EE customer pay more for their monthly contracts than anyone else in Europe ,and that's before without roaming charges come in ,they are a rip off .

  • jnrudge James Rudge (@jnrudge) reported

    @DPDgroup_news That page is not helpful in the slightest. I got through to someone on live chat who tell me I need to talk to my service provider for a refund. I phone @EE and they tell me you need to give the refund!

  • LouiseHeys1 Luluh (@LouiseHeys1) reported

    No Service all morning to make a call in PR9 7NJ @EE

  • i_drive_the_bus The Driver (@i_drive_the_bus) reported

    @EE morning, you guys got a problem with your online shop ? Looking at ordering a new watch and can't get anything up

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @EE Help

  • harvey_nuttall Harvey Nuttall (@harvey_nuttall) reported

    Continued terrible service from @ee disappointing really

Map Check Current Status