EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 212 |
| Birmingham, England | 150 |
| Minehead, England | 111 |
| Manchester, England | 90 |
| Glasgow, Scotland | 75 |
| Hackney, England | 39 |
| Bristol, England | 33 |
| Croydon, England | 30 |
| Newport, Wales | 29 |
| Reading, England | 28 |
| City of London, England | 26 |
| Cardiff, Wales | 25 |
| Southwark, England | 24 |
| Liverpool, England | 19 |
| Batley, England | 16 |
| Blackburn, England | 15 |
| Bedford, England | 15 |
| Plymouth, England | 15 |
| Leeds, England | 14 |
| West Bromwich, England | 14 |
| Hammersmith, England | 14 |
| Luton, England | 14 |
| Wandsworth, England | 13 |
| Bradford, England | 12 |
| Portsmouth, England | 12 |
| Sheffield, England | 12 |
| Romford, England | 12 |
| Halifax, England | 11 |
| Belfast, Northern Ireland | 11 |
| Nottingham, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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George Harding
(@George__Harding) reported
@EE what's going on in the SN12 area? No signal and said my mobile data has been turned off. Or is it just my account for some reason ?
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Ted
(@ASCmotorschool) reported
@EE After the usual fiasco which is signing in to the My EE app I finally called you, was asked to press one for Phone and then told you did not understand the input repeatedly. As you’re not offering Customer Service we will now look at an alternative for renewal.
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Lynne
(@lynne_smile) reported
@EE your havibg a laugh today. went instore need early upgrade as phone broken. yup if i pay £55 quid a month i can get a 2 year old phone so extra twenty quid a month for old technology and still my upgrade fee. im no that daft
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Held der Arbeit
(@HeldinEU) reported
@EE my broadband is down. Wrexham area
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Dawn Greaves
(@DawnSG2010) reported
@CraigMoulding @EE No deals for customer loyalty these days. New customers seem to do better unfortunately
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Leighton Baller
(@LeightonBaller) reported
Is @ee signal crap for anyone else lately? If Jimmy Savile walked in the room, he’d get a better reception than my phone is.
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Morbid Angel
(@ThePainless70) reported
@EE No network at all now for second day running.What is going on EE?
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Lynne
(@lynne_smile) reported
@EE but appreciate your quick response and customer service online.
-
Howard Facilities Ltd
(@How_facilities) reported
@EE Cool? Are you being serious? No I don’t expect 1 bar if signal for £90 a month. I cannot connect to the internet send a text or make a call. I make a call it Dosent connect. Message fails to send
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𝐌𝐓.
(@M2waijri) reported
@EE Cannot connect to Wi-Fi every time I try to connect it's asking me to contact customer service
-
Stuart Parkinson
(@StuartParkinson) reported
@EE I follow the instructions down a few menus but when I try to select 2 for an agent for technical support, the IVR doesn’t recognise my response (it recognised it in several other menus)
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moi
(@Kate_387) reported
@dyerAndie Thanks for this.. maybe I’ll give them a phone call too to see if I can get any compensation as well…. So bad, I’ll be out in my local area and can’t use my phone! God forbid I need it in an emergency @ee
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Alan Travis
(@travis_bl) reported
from
Market Weighton, England
@EE Had a few issues incessantly 2/3 weeks ago. Continuously having to sign in again on wifi on phones and switch tv off and on. Kept resetting router, eventually it seemed to settle down. Same issue all afternoon so far today. Reset router 5 times so far. Tested speed 26ish?
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Stan Clarke
(@DunstanWClarke) reported
Give up with @ee. Tried to login, couldn’t, changed password (again) now my account is blocked for security reasons.Fed up wasting time with EE. Am off to @VodafoneUK
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Paul
(@ConsumedByVenom) reported
@EE any issues you guys know of in the BT74 area? No internet access. Router is ok and connected as usual. Tried the old on/off job