EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 205
Birmingham, England 156
Minehead, England 117
Manchester, England 90
Glasgow, Scotland 80
Hackney, England 37
Bristol, England 32
Croydon, England 30
Newport, Wales 28
Reading, England 27
City of London, England 26
Southwark, England 25
Cardiff, Wales 24
Liverpool, England 22
Luton, England 16
Batley, England 15
Blackburn, England 15
Bedford, England 15
Plymouth, England 15
Leeds, England 14
West Bromwich, England 14
Hammersmith, England 13
Sheffield, England 13
Wolverhampton, England 13
Wandsworth, England 13
Halifax, England 12
Belfast, Northern Ireland 12
Bradford, England 12
Hounslow, England 11
Nottingham, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jgadd69 Jules (@jgadd69) reported

    @EE can i have an email.address.of someone I can complain to about the utter crap service from ee

  • _ItsTitch Your fav really said... (@_ItsTitch) reported

    @EE It should have dropped down drastically. Why would I pay £69 for 100GB and unlimited minutes? That’s easily £20-£25 on sim only which is what my contract now becomes as I’ve paid off the phone. I was waiting for the new Iphone to come out next month but I will not be doing that

  • kelebek1177 pebspudsmum (@kelebek1177) reported

    @EE You could help by replying to my dm from yesterday.

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • Rachlarrr Rachael Smith (@Rachlarrr) reported

    @EE if I was to upgrade to SIM only and it states 12/24 month deal, can I still upgrade to a handset deal at any time? Thank you. #help #advice #customersupport

  • Scotty_Burton93 Scott Burton (@Scotty_Burton93) reported

    When people ask me whats @EE signal like i reply its like i live in a 3rd world Country 💩actually no sorry 3rd world country probably got better internet!! So bloody awful

  • NicciJaneC Nicci Christie (@NicciJaneC) reported

    @EE because of an issue your end, I was ASSURED a representative would call me back this week, to take a manual payment. He guaranteed he'd call me. Still nothing. I have a complaint pending about all this.

  • DavidPalmer3R David Palmer (@DavidPalmer3R) reported

    @EE just called on an 0191 - 6336 number saying they're ee. If they ARE your partners, why not say that, instead of lying? And why just hang up when I sound dubious?

  • katharinebeee Katharine (@katharinebeee) reported

    @EE literally just lost a customer of 5 years for the sake of £80. Strange.

  • R15DBR Rach (@R15DBR) reported

    @seanpeter88 @renownedrankine @EE No way they never telt me this just told me I paid 6 months extra and that was that

  • SewellKimberly Sproatlakegirl (@SewellKimberly) reported

    @EE why is it I can get a better signal on a remote Loch in Scotland than I can in my own house in a town? Or near my office? What's with the terrible reception in urban areas?

  • LaureAbanni Laure Abanni (@LaureAbanni) reported

    @EE hello,I’ve had someone from your Sales Team call me after I was looking for a phone through your website. They ran a credit check and then never called me back to tell me what the outcome was. That was two days ago. The number I got the call from was 01462341325.

  • geraintjones Geraint Jones (@geraintjones) reported

    @EE no service in Tonypandy in the Rhondda. What’s going on?

  • R15DBR Rach (@R15DBR) reported

    @renownedrankine @EE No u need to phone them and tell them. Absolute scammers. I paid 6 months extra and went down this route.

  • NUFC_MAFF Maff ◢ ◤ ™ (@NUFC_MAFF) reported

    @EE can you help me?

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