EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 196 |
| Birmingham, England | 108 |
| Manchester, England | 82 |
| Glasgow, Scotland | 60 |
| Bristol, England | 32 |
| Hackney, England | 30 |
| Croydon, England | 30 |
| Southwark, England | 29 |
| Newport, Wales | 26 |
| Reading, England | 25 |
| City of London, England | 25 |
| Cardiff, Wales | 25 |
| Blackburn, England | 23 |
| City of Westminster, England | 22 |
| Hammersmith, England | 22 |
| Minehead, England | 19 |
| Batley, England | 16 |
| Leeds, England | 14 |
| Bradford, England | 13 |
| Luton, England | 12 |
| Wembley, England | 12 |
| Edinburgh, Scotland | 12 |
| Newham, England | 12 |
| Portsmouth, England | 12 |
| Camden Town, England | 11 |
| Halifax, England | 11 |
| Peterborough, England | 10 |
| Wandsworth, England | 10 |
| Newcastle upon Tyne, England | 10 |
| Walsall, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
#brexitlife
(@MP5_Tweets) reported
The @EE call centre in Newcastle just put the phone down on me because I asked to speak to a manager, some bloke with a deep northern Irish accent and the word part kept me waiting over 27 minutes absolutely disgraceful people. Customer service is awful!!
-
Joe McFadden
(@JoeMcFadden90) reported
@j_4ngo @EE Still won’t get signal
-
Paul Bannister
(@pbizzle1985) reported
@EE hey guys - are there problems in Manchester - I can’t get 4G
-
sonia dias
(@soniadias21) reported
The lady Alaine or Aline at @EE customer service was absolutely terrible had no customer services skills I fell absolutely disgusted by the way she behaved on the call, was not helpful with anything.I am disgusted I’m so glad I am not with this company because it’s the worse!!!
-
Victoria Elizabeth
(@ViXenTallulah86) reported
@ee iv had a problem with my broadband and since ive been in touch iv had no internet whatsoever. An engineer was supoosed to be here this afternoon bit iv recoeved no phone call or cancellation or anything. Can you help?
-
Name Cannot Be Blank
(@Maxim1010) reported
@MarkAshleyD @tonydpoison @EE Yeah man I was the same. Was with em best part of 10 years and that counts for **** all. Got a better deal elsewhere as well
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添柏司 TDP
(@tianbosi) reported
@EE stop calling me. i am not your customer. reported to @Ofcom
-
Craigo
(@Craig25034331) reported
@EE Looking to upgrade, rang earlier, felt like I was being pushed into the smart package as the essential package was never mentioned and also prices quoted more than on my EE app can anyone help. Thanks
-
Lauren
(@lauren_216x) reported
@EE pls help trying to log into my EE perks account and its saying my account is deactivated! 🙈
-
Colin
(@howinator) reported
@wheeleyd05 @EE Always been a note user rather than an S but the S21 ultra does look good. Problem is, most modern day phones all do the same thing
-
Mark Beard
(@chinbroom86) reported
Thought to myself today, I'll treat myself to the new Samsung Galaxy S21 on @EE. Have a look, cheapest contract £82 a month. Erm, YOUR ALREIT PAL!! Absolute joke how much phone contracts have become....#ripoffee #jogon
-
Eala Jewellery
(@Eala_Jewellery) reported
@EE Hi looking to pre order S21 using my NHS discount code as my upgrade. Can anyone help? Thanks
-
Den 🇬🇾 🇯🇲 🇬🇧
(@LePhantomDennis) reported
@christatum4949 @EE I was serious when I said no Micro-SD expansion capability support means I'm not getting it.
-
Don
(@DonChristof) reported
@EE hi wonder if someone could help please?
-
DBC
(@daddybearcub) reported
from
Glasgow, Scotland
@EE hi guys, I’ve just received confirmation that DPD are going to be delivering my upgrade but my address is incomplete on the details, help! It doesn’t say the flat number (their ref Parcel No. 1550 0951 738 083 W)