EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 215 |
| Birmingham, England | 155 |
| Minehead, England | 110 |
| Manchester, England | 90 |
| Glasgow, Scotland | 75 |
| Hackney, England | 40 |
| Bristol, England | 35 |
| Croydon, England | 33 |
| Newport, Wales | 29 |
| Reading, England | 28 |
| Southwark, England | 27 |
| Cardiff, Wales | 26 |
| City of London, England | 26 |
| Liverpool, England | 18 |
| Batley, England | 16 |
| Leeds, England | 15 |
| Hammersmith, England | 15 |
| Bedford, England | 15 |
| Plymouth, England | 15 |
| West Bromwich, England | 14 |
| Blackburn, England | 14 |
| Luton, England | 14 |
| Bradford, England | 13 |
| Wandsworth, England | 13 |
| Sheffield, England | 13 |
| Romford, England | 13 |
| Nottingham, England | 12 |
| Portsmouth, England | 12 |
| Belfast, Northern Ireland | 11 |
| Dunfermline, Scotland | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Francis
(@phil_space) reported
@EE how much longer do you think you’ll have network issues in Chelmsford?
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Najeeb Hasan
(@najeeb_nh) reported
He didn't come yesterday without any notice. Spoke to your horrible Coustmer service for 2 hours they hand up on me 2 times. I just renewed a contract month ago, they won't let me cancel the contract. My brother worked from home. He started using @ee ffs..
-
Daniel Fortis
(@d4tis_) reported
@EE @btsport I'm having issues activating my ee/ bt sports account. I input my security question after clicking the activation link and it says "we seem to have technical issues"
-
Beth Riley
(@BethRil56423275) reported
@EE This problem is now fixed
-
Black Wolf Survival
(@Blackwolfcraig) reported
@EE And it’s got me absolutely nowhere has it! Terrible service
-
Paul Laver
(@laverpau) reported
@EE latest app release very poor, hope you're reading the reviews.....
-
Gimpel the benevolent
(@gimpel_israel) reported
@scribblercat @EE My cell service AT&T doesn’t let you buy more time on your cell service hot spot allotment. You literally have to buy a new phone and contract to use as a second hotspot. The nerve!
-
Scott McVinnie
(@scottymcv) reported
Hi @EE, despite being told via email that there is no signal issues in my area, I have no signal for the 2nd time today and the 7th time this week?
-
Hayley Pope
(@hayleytompope) reported
@XanderWright3 @EE Same problem! Did you get a reply?
-
Mascot
(@dengebeach) reported
@EE Hi. Data outage TN29 9. Can you advise when it is likely to be fixed please? Reported yesterday but still not showing as a fault. Thanks!
-
Rusty Egan
(@DJRustyEgan) reported
@EE looks like my @BluetoothSIG is not working hence @TfL no wifi. Do I wait for my upgrade in September or do I get a early birthday present from EE?
-
Daniel Farrell
(@FarrellToro) reported
@simiLDN1 @EE Virgin Media is also terrible. Have had no Internet all day. Also expensive once out of the promotional rate period.
-
nikki
(@mi_shmash) reported
@EE hi, I took out a month contract for my son so he could use it on school trips and it’s due 2 end in 2 days. What happens then does the number terminate ? Or is there a possibility to extend it?
-
Grant Melton
(@meltong1962) reported
@EE what on earth is going on I can’t make calls and reception is poor what are you doing in the TN6 3 area.
-
Mitch Hall
(@Mitch_Scorpio) reported
@EE Hi guys. Are you able to update on the service outage in Leicester please? Obviously there has been some work ongoing which was covered by the text message sent earlier in the week, however the message said it should only last two days. What's the latest please?