EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 598
London, England 350
Manchester, England 177
Tower Hamlets, England 76
Islington, England 71
Bristol, England 70
Hackney, England 54
Cardiff, Wales 51
Nottingham, England 49
Leeds, England 33
City of Westminster, England 31
Lewisham, England 30
Croydon, England 29
Glasgow, Scotland 28
Liverpool, England 27
Southwark, England 26
Sheffield, England 25
Coventry, England 25
Newham, England 24
Elgin, Scotland 23
Plymouth, England 22
Newcastle upon Tyne, England 21
Southampton, England 20
Camden Town, England 18
Swadlincote, England 18
Leicester, England 18
Bradford, England 18
Fulham, England 17
Belfast, Northern Ireland 17
Ealing, England 16

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jonesy_laaa Sarah Jones #21 (@jonesy_laaa) reported

    @EE hi, I texted 150 to see if I could upgrade my headset and was given a text saying I could but the app says I can’t. Tried ringing you but can’t get through. Just wondering what my options to upgrade was? Any help greatly appreciated

  • saladaneuk david salt (@saladaneuk) reported

    @EE are there mobile network problems in the st3 area? My wife has had no network all weekend.

  • Bav_88 Stuart Beveridge (@Bav_88) reported

    @SBGN27 @EE A thought it was just ma phone bud because a just left ee, can't be arsed with their crap internet but I'm keeping ma phone deal with them but since Friday AV had no signal

  • Bav_88 Stuart Beveridge (@Bav_88) reported

    @SBGN27 @EE A thought it was justa phone bud because a just left ee CBA with their crap internet but I'm getting to keep ma phone deal with them but since Friday AV had no signal

  • Mr_Banana2000 Alex Sawyer (@Mr_Banana2000) reported

    @EE Yeah i've called you at least a dozen times I just get told my phone is broken, even though everyone I know on EE is having the same issues…

  • linmro ℒᎽℕ (@linmro) reported

    @EE I’ve activated it but I’m currently at work the whole of ky4 is not getting any network been like that since the weekend no communication from anyone about it not happy people

  • Jennipower Jennifer Power (@Jennipower) reported

    @EE can someone please help my roaming has cut off whilst on holiday. I am unable to access anything on my phone unless on the hotel WiFi. Chat tells me to ring a UK number but I cannot make any calls or send texts so cannot speak to anyone

  • kentgti Ross (@kentgti) reported

    @EE I need to speak to someone higher up than the generic customer service, as the last 2 times they were clueless. Either help me specifically or I’ll just report it as gdpr breach.

  • dylanmatejak dylan matejak (@dylanmatejak) reported

    @EE spent hours on calls to you as my new phone is faulty and your agent Morgan from the exec complaint team decided to hurl abuse toward me regarding a poorly relative. On top of that his manager Nicky justified his behaviour because I told him he lied to me 4 times. Disgusting.

  • simmumakkad Simran Makkad (@simmumakkad) reported

    @EE No resolution has been given to me

  • simmumakkad Simran Makkad (@simmumakkad) reported

    @EE Your services are ****. I have been following up on my refund but everytime the customer care or the store person give me some bullshit reason and send me home. U guys already took 60 pounds for me and then on 23rd of June a new bill gonna come and again I have to pay for

  • SBGN27 BeardedAssassin (@SBGN27) reported

    Hey @EE want to sort out your signal reception in Fife that’s multiple days now I’ve not been able to make a phone call!!

  • SimonRusbridge Simon Rusbridge (@SimonRusbridge) reported

    @EE how do I navigate your awful 150 phone line to speak to an actual advisor? I don’t want texts on advice, but to speak to someone

  • kelvinbrain Kelvin Brain (@kelvinbrain) reported

    @EE Your support attitude is terrible and I've been going around in circles for 2 weeks. I need to speak with someone as your automated approach has failed (badly) I honestly wish I'd never switched to EE as my business is now being affected.

  • linmro ℒᎽℕ (@linmro) reported

    @EE No one in our area is getting network cannot call out so cannot call your number hence coming in here for answers

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