EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 197 |
| Birmingham, England | 166 |
| Minehead, England | 109 |
| Manchester, England | 85 |
| Glasgow, Scotland | 82 |
| Hackney, England | 38 |
| Bristol, England | 31 |
| Croydon, England | 29 |
| City of London, England | 29 |
| Newport, Wales | 28 |
| Reading, England | 26 |
| Southwark, England | 25 |
| Cardiff, Wales | 24 |
| Liverpool, England | 20 |
| Luton, England | 17 |
| Blackburn, England | 16 |
| Plymouth, England | 15 |
| Wolverhampton, England | 15 |
| Bedford, England | 15 |
| Halifax, England | 14 |
| Batley, England | 14 |
| West Bromwich, England | 14 |
| Barnet, England | 12 |
| Dunfermline, Scotland | 12 |
| Wandsworth, England | 12 |
| Sheffield, England | 12 |
| Leeds, England | 12 |
| Peterborough, England | 11 |
| Dudley, England | 11 |
| Belfast, Northern Ireland | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Yo
(@Kulpio) reported
@EE Hello, been having slow 4G speeds for over a month now. We used to get 20,30,40Mbps download but for the last few days it's been 0.4... We rely on 4G for our home Internet so 0.4Mbps for "4G+" is not acceptable. Seriously WTF is going on? I get errors sending my reports too..
-
StrawberryLil
(@JuneField) reported
@EE can you advise re signal in KT2 please - had text about essential work from Friday but signal still really bad Tx
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Thanh Bang
(@ThanhBa09852553) reported
@EE When I clicked on the Coverage link on your website, it was blank with only a few drop down boxes and that's it! Is that section going to be fixed? It's been like that for a week now!
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Mikey Jones
(@mikey_jones89) reported
Hey @EE is there a problem in NG13 at the min. My mobile data doesn’t seem to be working?
-
sharon
(@_sharon_m_) reported
@EE It was blue before I reset it. I reset it and it’s still blue but still not working
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John
(@ponix4k) reported
just had 2 scam calls in 5 mins both from the @EE network... waiting for my PCR results . anyone aware of a way other than blocking all numbers that aren't in my phone book to deal with this
-
C4RTER
(@C4Valorant) reported
@EE are ****. 50 min call just to be told its too early to cancel yet
-
Dj Mulvers
(@Dj_Mulvers) reported
@EE why do I seem to be having so many issues the last month? Awful signal, calls dropping? Never used to have these issues? #somethingswrong #poorsignal
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Jen
(@dkjen) reported
Glad @EE decided to be greedy and push their SIM only prices up 20% a month. Managed to switch and save myself £16 a month with no contract which your customer service said was impossible! #britishsuccess
-
sam 🇬🇧🏴
(@NCFCsamuel) reported
@EE having issues with getting service on mobile?
-
Tina Walsh
(@tmw1000) reported
@EE What are you going to do about this signal problem? I can't make a simple phone call without it cutting out or dropping, even outside in open air.
-
andre
(@AndreHaldin) reported
@EE any problems today in BR1? WiFi keeps going off...
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vidma
(@mazer322) reported
@EE is your internet ok cuz on is it down page it showing it is down in most part of uk I do not have internet for about 3 hour now and thanks to that my days pay is gone cuz of this considering you will not pay me what ******** is happening and when it will be fixed.
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Colin Wright
(@ColinTheMathmo) reported
@EE After the initial switch had a 16 day blackout due to problems, I should have kept a more complete diary of problems. I will DM you.
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Name cannot be blank
(@eehbygum) reported
@EE just wondering why it's so difficult to contact you by phone (there's literally no option just to speak to customer services), or fill in the online bereavement form (it won't accept my mum's number as a valid number) to let you know my mum (the account holder) has died. Thanks.