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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 150
Birmingham, England 44
Blackburn, England 12
Bridgend, Wales 2
Glasgow, Scotland 79
Merthyr Tydfil, Wales 2
Barry, Wales 3
Cardiff, Wales 9
Yeovil, England 3
Belfast, Northern Ireland 4
Northwich, England 4
Sunderland, England 1
Derby, England 2
Newton Aycliffe, England 12
Wandsworth, England 5
Pontypool, Wales 1
Alston, England 1
Manchester, England 39
Batley, England 5
Truro, England 2
Burntwood, England 3
Newport, Wales 18
Dudley, England 1
Brentwood, England 1
Hackney, England 11
Croydon, England 20
Southend-on-Sea, England 3
Dunfermline, Scotland 6
Ilford, England 9
Edinburgh, Scotland 29
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DominicGeraghty
    Dominic Geraghty (@DominicGeraghty) reported

    @EE You keep writing that and they do nothing - they can't be bothered to look into it properly. Cancel this threatening demand please. I couldn't care less about £18 but I'm not being bullied by lying corporations.

  • TroveDesignHub
    @TonTrollArmy (@TroveDesignHub) reported

    @EE EE is all about money, no more customer care. It’s a shame. You have lost your soul as a provider.

  • sc101_101
    Simon 101 (@sc101_101) reported

    @EE @BenGungyal The basic problem is that large companies (all, not just you) view long term subscribers as cash cows to be exploited rather than valued customers. The fact that switching supplier every two years is better than being loyal to one is a sign of a fundamentally broken system.

  • curlers21
    Curlers21 (@curlers21) reported

    @GothOnABrompton @EE thats why i never moved from Talktalk, as long as the costs are good, my speeds and cnnection work then **** all that mess transfering over to Virgin as i was going to only for friends to warn me off them

  • LORDLJS
    LJ 𝕏 (@LORDLJS) reported

    @oliverhenry @CavalierMarty I've got to give it to EE, been with them since way back whrn they were Orange, must be coming close to 20 years now. Never ever had any issues with the company and only in some remote places have I had poor signal but never completely zilch. @EE you're doing good by me.

  • RonkaGuy
    Paul 🖖 (@RonkaGuy) reported

    @EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?

  • not_now_dave
    It’s Not Now Dave (@not_now_dave) reported

    @EE @loisgriff_ How they meant to phone you if they have no signal? 🤨

  • peterbruce
    peter bruce🐟 (@peterbruce) reported

    @EE Just talked to Dylan who has told us the contract cant be cancelled until its been installed ! Another agent Taylor told us this morning it had been cancelled? This is shambolic. So open reach have to install fibre cable and set everything up before the pensioner can cancel?

  • MCFC2012
    MCFC Ant (@MCFC2012) reported

    @Gillykins58 @EE Horwich Gill. Really bad for WiFi dropping.

  • mechmonkey
    Matt (@mechmonkey) reported

    @EE Appreciate the help. Will I be refunded for the over charge for the last 2 months?

  • LisaWalkernffc
    Lisa (@LisaWalkernffc) reported

    @EE why can’t I log into my account as it’s not accepting my login details then it asks for a pin that’s been sent to my phone which I haven’t received & then says not available………..

  • permacultureGB
    The Permaculture Guy (@permacultureGB) reported

    @EE you need to sort out your ****** phone signal.

  • punkikin
    Jamie F-Welsh (@punkikin) reported

    @EE Complaint already escalated… however no real word… on to EE this morning to cancel… looking online so many people angry with lack of service, poor repair and addressing of issues… I’ll be adding to their voice. 2 weeks no broadband: comms between EE and Openreach not working

  • Beasty177
    Shane (@Beasty177) reported

    I’ve never known signal to be so bad on @EE as it has been for the last few months. Constantly one or two bars and calls cutting off.

  • clodaghkeane
    Clodagh Beckham (@clodaghkeane) reported

    @EE what a disgrace!! Best customer service?? I don’t think so. Phone stolen and reported immediately to EE who FAILED TO BLOCK IT! Thieves put multiple Google Play purchases onto my account and despite speaking to SIX customer service agents, EE fail to resolve. Disgraceful!

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