EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 228
Birmingham, England 153
Minehead, England 98
Manchester, England 90
Glasgow, Scotland 75
Hackney, England 42
Croydon, England 35
Bristol, England 35
Newport, Wales 28
Southwark, England 28
Reading, England 28
City of London, England 28
Cardiff, Wales 27
Hammersmith, England 18
Liverpool, England 18
Plymouth, England 16
Batley, England 16
Bradford, England 16
Bedford, England 15
Blackburn, England 15
Wandsworth, England 13
Wembley, England 13
Sheffield, England 13
Romford, England 13
Leeds, England 12
Luton, England 12
Peterborough, England 12
City of Westminster, England 12
Ipswich, England 11
Newcastle upon Tyne, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kyrstieh17 kyrstie Hannah (@kyrstieh17) reported

    @EE Thanks but still doesn't help with the fact that we are without Internet, I'm having to use my phone as a hotspot. I wouldn't mind so much but this is the 2nd time in a year and last time we had to get a new hub

  • weesech Wee Sor (@weesech) reported

    @EE sent my new Apple Watch off for repair, 6 weeks old & received it back on the same condition! The reason/ don’t know how to fix apple products? Contact me EE

  • Kilmartin32 •🅓🅔🅐🅝🅞• 🦁 (@Kilmartin32) reported

    Ohhhh yay...@EE is down...again! That’s the 4th time this year that you have gone down!!! #leavingassoonasposible your service is no longer good enough!

  • adrienneaaaa3 AdiTheLady (@adrienneaaaa3) reported

    @EE I have been let down constantly . Your company is pathetic , worse than . I asked for a booster and was sent a teenie little pay as you go 4Gee wifi mini - this has been going on for ages. And a member of your staff emails me and keeps telling me why she can't phone sick of it

  • banmedianow BSmedia Patrol (@banmedianow) reported

    @peterbouncyball @EE Not really sure what you’re on about. All networks charge for sending picture messages over their network

  • clezette_ #ArtetaOut 🏁 (@clezette_) reported

    Hi @EE it’s my birthday this month as your loyal customer who’s never missed a bill. How many retweets for me to not pay my bill this month ?

  • MarkConwayUK Mark Conway (@MarkConwayUK) reported

    So @EE, I now have broadband download speeds of 7Mbps, but with a guarantee of 63Mbps. Normally get 67. Landline not working at all. Just been told by your faults team that BT Wholesale aware of the issue with an estimated fix of 18th May! (IMT22207/21 - DSLAM Issue) Not good!

  • EYklf Kay Fountain 💙 (@EYklf) reported

    @EE is there an issue with the fast payment system? Trying to top-up my (dataless) mifi, page very slow. So slow that captcha element fails to load.

  • FrithNick N.F (@FrithNick) reported

    @EE I will do but you didn't answer the question. A few days ago via chat I was told they were available but the link on the website never works

  • Hathor32563459 Hathor (@Hathor32563459) reported

    @EE Enjoying being Excruciatingly awful.

  • MrAndrewLamb Andy Lamb (@MrAndrewLamb) reported

    Is there a problem with 4G in the Wokingham area? I’m only getting 3G @EE

  • christhered5 christhered (@christhered5) reported

    @EE Left another company to come to you . Massive mistake . Awful signal service . Glad I didn’t move my company phones to you

  • jwec28 Coley B (@jwec28) reported

    @EE network down in SW9?

  • demones52947340 demoness (@demones52947340) reported

    @EE Enjoying being Exceedingly awful.

  • Goonerldn_ Gooner Ldn (@Goonerldn_) reported

    @EE I have been charged for mobile data on my Apple Watch for almost a year and I have not been able to use the service?

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