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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Norwich, England 3
Wolverhampton, England 7
Glasgow, Scotland 78
Airdrie, Scotland 5
Aberdeen, Scotland 5
Letchworth Garden City, England 4
London, England 151
City of London, England 10
Hackney, England 12
Newton Aycliffe, England 12
Clitheroe, England 1
Reading, England 9
Blackburn, England 16
Retford, England 2
Clacton-on-Sea, England 1
Hebden Bridge, England 1
Birmingham, England 43
Manchester, England 40
Milton Keynes, England 4
Wrexham, Wales 4
Halifax, England 11
Warrington, England 2
Wembley, England 4
Stoke-on-Trent, England 2
Dudley, England 2
Batley, England 6
Croydon, England 19
Beaconsfield, England 1
Telford, England 6
Leeds, England 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MisterCow
    Hashtag McYoloSwag (@MisterCow) reported

    @EE This is not super helpful - I don't know the postcode of every single area where the network dropped out and this map only indicates expected coverage, not faults. My connection was intermittent across the whole of Hull, Woodmansey and Beverley.

  • lukemcgillen
    luke (@lukemcgillen) reported

    @EE I called the number but because it was shipped with DPD it’s no longer your problem? Is that right? DPD don’t respond. Insane.

  • robbopalmer
    Rob Palmer (@robbopalmer) reported

    Is there a company with worse customer service y than @EE My advice is to avoid them at all costs - or it will cost you.

  • GujjuManiac
    Gujju Maniac (@GujjuManiac) reported

    @EE Can someone arrange a call on priority basis ! Your usual channels are all useless and of no help

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @EE I want a data only plan to go on a 5g network backup device. What are your best options that aren’t massively more expensive than my actual phone plan!

  • DominicGeraghty
    Dominic Geraghty (@DominicGeraghty) reported

    @EE I’ve tried calling you - no one seems able to help me. BT say I don’t owe them any money. Your broadband didn’t work in my new house, I returned the equipment and cancelled the contract in good time.

  • KenMiller1969
    Ken Miller (@KenMiller1969) reported

    @EE Your app isn't working, and I believe most EE systems are down. If you employ the cheapest developers, you get terrible systems. You reap what you sow

  • SharynM22
    Sharyn (She/Her) (@SharynM22) reported

    @MancPictures @EE I’ve got the same issue, just a constant infinity loop of trying to login and getting in nowhere

  • RonkaGuy
    Paul 🖖 (@RonkaGuy) reported

    @EE Hello.. I'm currently in the US and for the last few days have been unable to send texts and now my phone won't connect at all. I have wifi, but need mobile service. Any ideas?

  • Root_Ezroo1
    Rootezroo (@Root_Ezroo1) reported

    Any one else’s phone signal absolute shite?! Can barely send a txt. Pathetic @EE

  • lyme4396
    Darryl Lymer (@lyme4396) reported

    @EE your service is absolutely shocking,my 86 year old dad still can’t get his WI FI set up,had two engineers visit,try and call but can’t speak to a human,never using you again

  • ChefJBS
    JOHN BENSON-SMITH (@ChefJBS) reported

    @robbopalmer @EE Hundreds if not thousands of companies with shocking customer service now in U.K.

  • callme_kells
    Ekele (@callme_kells) reported

    @EE your broadband service has been very very poor since 3 weeks now. I have wasted hours on multiple occasions talking to your team about it. Frustrating 😡!

  • ENICout1
    ENIC Out (@ENICout1) reported

    @Mikey_MFC @England @EE We have no hope for the World Cup. We’re ****.

  • GraemeGardner
    Graeme Gardner 💙 (@GraemeGardner) reported

    So it looks like after 20 years @EE and I will part ways and I’ll go full fibre with someone else. Not willing to offer me the same deal as a new customer, nor match a competitors offer — some bullshit about their systems not letting them.

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