EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 205
Birmingham, England 98
Glasgow, Scotland 91
Manchester, England 79
Hackney, England 44
Bristol, England 39
Southwark, England 34
Croydon, England 33
Kingston upon Hull, England 33
Batley, England 28
Hammersmith, England 28
Newport, Wales 27
Cardiff, Wales 26
City of London, England 23
Reading, England 23
Halifax, England 17
City of Westminster, England 16
Blackburn, England 15
Bradford, England 14
Edinburgh, Scotland 14
Liverpool, England 13
Crawley, England 13
Camden Town, England 13
Wembley, England 13
Leeds, England 12
Paddington, England 12
Portsmouth, England 11
Luton, England 11
Newham, England 10
Walsall, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dapperdavidyt Dapper David (@dapperdavidyt) reported

    @EE My mobile data and phone service keeps dropping as of 20 minutes ago :/ help pls

  • _Steps_fan Steps Fan ❤👣 (@_Steps_fan) reported

    WARNING:Do not use @EE broadband, I have had nothing but trouble & after 2 days its still not fixed. #ee are useless. DO NOT USE THEM. Go to a better company with a better Service #broadband Worst company & worst service ever.

  • NCFCsamuel sam 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NCFCsamuel) reported

    @EE having issues with getting service on mobile?

  • C4Valorant C4RTER (@C4Valorant) reported

    @EE are ****. 50 min call just to be told its too early to cancel yet

  • MichaelFerris6 Michael Ferris (@MichaelFerris6) reported

    @EE SK17 6DR. I was outside cafe. I walked down the pedestrian precinct also - same. Up the grass bank opposite cafe and network was flying. By the Pavillion Gardens, no data

  • C4Valorant C4RTER (@C4Valorant) reported

    @EE Miles cheaper on three and the possibility of a decent customer support

  • zverblis John Richards (@zverblis) reported

    @EE I’ve spoken to two very rude sales people on the phone today whilst trying to sort out two new contracts as mine are nearing the end. I think i will take my business elsewhere. It’s shame that 10 years loyalty buys you nothing these days.

  • KavelChavda Kavel Chavda (@KavelChavda) reported

    @EE Hi, my mum is on EE and over the past couple of months the reception in her area has been very poor, she struggles to get a 1/2 bars for calls. Calls keep dropping out as well. She's been with EE got a while but this just started recently.

  • ponix4k John (@ponix4k) reported

    just had 2 scam calls in 5 mins both from the @EE network... waiting for my PCR results . anyone aware of a way other than blocking all numbers that aren't in my phone book to deal with this

  • AndreHaldin andre (@AndreHaldin) reported

    @EE any problems today in BR1? WiFi keeps going off...

  • JuneField StrawberryLil (@JuneField) reported

    @EE can you advise re signal in KT2 please - had text about essential work from Friday but signal still really bad Tx

  • tmw1000 Tina Walsh (@tmw1000) reported

    @EE What are you going to do about this signal problem? I can't make a simple phone call without it cutting out or dropping, even outside in open air.

  • mazer322 vidma (@mazer322) reported

    @EE is your internet ok cuz on is it down page it showing it is down in most part of uk I do not have internet for about 3 hour now and thanks to that my days pay is gone cuz of this considering you will not pay me what ******** is happening and when it will be fixed.

  • eehbygum Name cannot be blank (@eehbygum) reported

    @EE just wondering why it's so difficult to contact you by phone (there's literally no option just to speak to customer services), or fill in the online bereavement form (it won't accept my mum's number as a valid number) to let you know my mum (the account holder) has died.

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    I reported the problem with my @EE provided landline connection at about 10:30 this morning. They were commendably quick to reply here on Twitter, and similarly in confirming the fault. I'm talk it will be fixed within 1 to 4 working days. Automatic compensation kicks in ...

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