EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 175
Glasgow, Scotland 85
Birmingham, England 78
Hackney, England 41
Kingston upon Hull, England 34
Bristol, England 31
Hammersmith, England 31
Manchester, England 30
Newport, Wales 26
Croydon, England 25
Reading, England 22
Southwark, England 20
Cardiff, Wales 19
Bedford, England 17
Batley, England 16
Luton, England 12
Wembley, England 12
Barnet, England 12
Wolverhampton, England 12
City of London, England 11
Crawley, England 11
Harringay, England 10
Edinburgh, Scotland 9
Bradford, England 9
Normanton, England 9
Peterborough, England 9
Milton Keynes, England 9
Liverpool, England 8
Blackburn, England 8
Halifax, England 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AlexLatham82 Alex Latham (@AlexLatham82) reported

    @EE no mobile internet for second day in a week. unacceptable service.

  • mr_d_cox David Cox (@mr_d_cox) reported

    Does @ee value customer loyalty?

  • Arthrit89487281 Arthritis (@Arthrit89487281) reported

    @EE Claim to be the best network and best and fast customer service? Only been waiting for 40 mins to get through to a customer service agent 💀

  • Crazypotatouk Daniel Robertson 💙😷💉💉💉 (@Crazypotatouk) reported

    @EE Hi, any idea where we will have service back please, no mobile internet and intermittent ability to make calls since Friday BD23 3TH, web site say 16hrs but it said that on Friday?! Thanks

  • abbycharliex abbycharliex (@abbycharliex) reported

    @EE Thank you, yes so I bought it when I came out here but i would like it for the month of july and then cancel from august onwards.

  • danieledmunds4 daniel edmunds (@danieledmunds4) reported

    I don’t know what I find more annoying the fact that #Pompey haven’t brought in a striker yet or that stupid @EE advert about landing a plane!!

  • Tystar00 Richard Forster (@Tystar00) reported

    @EE let me know which area your number 1, would love to test it, cause I can't a signal anywhere in the country, worst providers ever

  • NACCBirmingham NotAnotherComicCon (@NACCBirmingham) reported

    @EE have been on phone to you for just short of 90mins, both waiting and on call. None of the customer services options being offered actually solve the issue I’m having, at what point do you stop trying to charge me more money for you not solving the problem? #NoCustomerService

  • GrahamBM Graham Brown-Martin (@GrahamBM) reported

    @EE please fix your business user website so i can access my VAT invoices as needed today

  • barlycurf Caz 🦦 (@barlycurf) reported

    @EE Yet again today ANOTHER text advising of “essential” works for 7 days causing further signal issues. This has been on-going since 3rd May! When is enough, enough?

  • DML247 Dave (@DML247) reported

    @EE I'm getting fed up of having a bad signal or no signal on my mobile for the last couple of weeks how long is this going to last? I'm thinking of changing provider.

  • Ianbroady Ian Broady💙 (@Ianbroady) reported

    @ee Your signal is shocking again come on paying so much money and can’t use 4g even 3G. #eesignalfail #poorservice

  • thatsmaboy thatsmaboy (@thatsmaboy) reported

    @EE It changes en route, sometimes OK then terrible. I appreciate that on a train u log on to different masts but this shld be taken into account when u (or ur subcontractors) map out ur network coverage. Main travel routes should be covered as many passengers will be trying to work.

  • s_unsworth89 Stephen Unsworth (@s_unsworth89) reported

    @EE Hey I have the Full Cover with AppleCare Services and was wondering how do I access the support on my phone as it doesn’t seem to recognise that I have it and that I have to purchase AppleCare+. How can I log into Support etc?

  • abbycharliex abbycharliex (@abbycharliex) reported

    @EE Thank you, can you take a look into my billing details to see when I need to contact to get it stopped please. I am very new to EE and not sure quite how it works, I don’t think i’ve even been billed for July yet so don’t want to cancel it too early

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