EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 200 |
| Birmingham, England | 117 |
| Manchester, England | 88 |
| Glasgow, Scotland | 50 |
| Bristol, England | 34 |
| Hackney, England | 32 |
| Croydon, England | 31 |
| Newport, Wales | 30 |
| Southwark, England | 28 |
| Minehead, England | 27 |
| Cardiff, Wales | 26 |
| City of Westminster, England | 25 |
| Blackburn, England | 25 |
| City of London, England | 23 |
| Reading, England | 22 |
| Hammersmith, England | 21 |
| Batley, England | 17 |
| Liverpool, England | 14 |
| Newham, England | 14 |
| Leeds, England | 14 |
| Wembley, England | 13 |
| Bradford, England | 13 |
| Shrewsbury, England | 12 |
| Romford, England | 12 |
| Edinburgh, Scotland | 12 |
| Portsmouth, England | 12 |
| Paddington, England | 11 |
| Luton, England | 11 |
| Camden Town, England | 11 |
| Plymouth, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jay Bevan
(@J_Mondo_) reported
@EE can I being a mobile customer have FTTP at my mums property from my account
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⍛
(@dauvoire) reported
@EE are literally the worst. Taking my money every single month for a service that barely even works. Get it together.
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fiona
(@fionach1) reported
@EE Customer service is the best . Lovely people to talk to who really try to help.
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Jan Bruce
(@mavis_cruet) reported
@EE Nothing. Every link is broken. Been trying for a fortnight to do an upgrade
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iD Mobile
(@iD_Mobile_UK) reported
@Enefes3 @ThreeUK @EE Hi there, we use different masts to EE so you may experience different results depending on the network. We do apologise for the coverage issues. Have you tried restarting your device? - Rory
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Natalie F
(@natalARTte) reported
@EE Good morning! Our wifi has been slow/patchy or non existent since yesterday morning. How can we tell if there's a problem in our area or if it's just us? Thanks!
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Mr Indoors
(@paulbrear) reported
Ok @EE trying to look at the upgrade page on you Web site are you having trouble
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Natalie F
(@natalARTte) reported
@EE @EE hu Hi there! Our wifi has been slow/patchy or non existent since yesterday morning. How can we tell if there's a problem in our area or if it's just us? Thanks!
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Katie
(@KatieHcom) reported
@EE Broadband is down in Chelmsford and has been for some time today. When is it being fixed?? Thanks
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MelBevHughes🇬🇧❤️🇨🇴
(@melbevhughes) reported
@EE I still don’t have my 5GB add on on my sim only line (I have Fibre Plus with you) and I went to add data to it as the contract data (250MB) ran out and there is no 5GB add on. I need this today as I am helping friends move and need data for logistics. #Help #CustomerService
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Luke 🇵🇸
(@LukeTwomey_) reported
I moved to @EE because I was told they were great and I’ve had nothing but problems and **** customer service all week.
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Gareth Maybank
(@Maybank1970) reported
@EE Shame your Romford store couldn’t help me with my problem today, eh?
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Coastman2020
(@Coastman2020) reported
@EE Still not fixed signal problems in CT8 then???😡😡😡
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Jen
(@sassybadassy15) reported
@LukeTwomey_ @EE Totally agree with you! Customer service has been terrible they haven't responded to my query from 3 days ago
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🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺
(@LogMma) reported
@EE More updates more problems😡😡 Extra charges not show, blank white page, every time😡😡 EE start to be useless. Samsung galaxy Z Fold2 5G