EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Stringwell (@stringwell) reported@EE @Zander_Lavall @EE he asked you a damn question which deserves an actual answer. Not ASAP. You're a communications company, communicate properly.
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n (@nigsnooker) reported@NallaBalu67 @EE The signal with EE is bad everywere in the uk and they arent really helpful going forward to sort it id get another supplier if i was you
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clearaswater (@samebothsides) reported@EE Ee customer service is very poor we have trouble with our Internet for months tried to contact ee today record message or test rubbish service still taking our money
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BROTHERLYY (@Oj_jman) reported@EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again
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The Chumpasaurus (@TheGrumpasaurus) reported@EE city centre and I can barely get a signal. You are a disgrace of a company. Prices go up, service goes down. "Best network" my arse.
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Chelsey (@chelshakespeare) reported@EE I just want to speak to a human - what’s with this new interactive service?! Just let me speak to someone 🫠
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F3spirit (@originaf3spirit) reported@EE EE agreed the fault is owned by them. reimbursement should be automatically added to the customer accounts.
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Lisa 💋 🧛♀️ (@Lisa_Wadey) reported@EE I have a repair booked for Monday however I know the fault to not be able to be done in store I need a guarantee that ill be offered a loan phone as I will still be paying for your service how can I do that please.
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Dale (@gde_dale) reported@EE So if someone were paying for 500mbps, and someone joined the public ee network and started using 50mbps, the owner would still get 500mbp? Or would they get 450mbps?
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BREN IS NOT SEEING ARIANA (@brenftariana) reported@EE it’s a you problem, i won’t be calling anyone
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simon withers (@KalEl_WBS) reportedWhy is it on iOS there’s no ui change to say you’re on 5G+? @EE & @VodafoneUK both say they have 5GSA or ultra 5G but you never know if you’re connected to that and not just the normal 5G.
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BamBamMK2 (@Williams91898) reported@EE Yeah says an issue in my area but still had signal but now it’s completely gone off and says won’t be fixed for another 16 hours. Absolutely ridiculous this
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Mel D (@MelJD46) reportedDear @EE you are presuming again... I have no passport, so I wont require roaming and if I did my O2 sim would let me roam . The UK is amazing, when I have explored it all... well I never will . I dont mind relevant marketing ....
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RocklandsTV (@rocklandstv) reported@EE you've confused a pensioner into a two year contract that they can't use, their bank just informed them that you'd emptied their pension and had to cancel the payments. I'm going to help them not get into trouble because of your sleight of hand. who at EE should i contact?
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Charles Field 🇺🇦 🇹🇼 🇮🇱 (@charles_uk) reportedJust had a power cut in #WestOxon. It's times like this you realise the importance of a usable mobile signal. It's a shame @EE and other providers don't recognise this and refuse to accept their signal here is not fit for purpose.