EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 224 |
| Birmingham, England | 126 |
| Manchester, England | 97 |
| Glasgow, Scotland | 61 |
| Bristol, England | 36 |
| Minehead, England | 34 |
| Hackney, England | 34 |
| Croydon, England | 32 |
| City of London, England | 32 |
| Southwark, England | 31 |
| Cardiff, Wales | 31 |
| Newport, Wales | 28 |
| City of Westminster, England | 25 |
| Blackburn, England | 24 |
| Reading, England | 22 |
| Hammersmith, England | 19 |
| Liverpool, England | 18 |
| Batley, England | 18 |
| Bradford, England | 15 |
| Plymouth, England | 15 |
| Wembley, England | 14 |
| Bedford, England | 14 |
| Edinburgh, Scotland | 13 |
| Leeds, England | 13 |
| Luton, England | 13 |
| Newham, England | 13 |
| Romford, England | 12 |
| Peterborough, England | 12 |
| Shrewsbury, England | 12 |
| Wandsworth, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Katie Wass
(@katherinewass) reported
@EE How much notice do I have to give to cancel my contract with you?
-
kayleighs fashion story
(@kayleighann881) reported
@EE why can’t I use two devices without lots and lots of buffering? Help!
-
Tony
(@spontaneous_ant) reported
@EE @Tim17583334 Total “bull crap” to say the least! It’s pure EE greed and there is no justification for an increase of 15% whatsoever. A contract should stay at the cost agreed during the contract 24 month period.
-
Alex Scott
(@ShiftyGB) reported
@EE @Tim17583334 2/2 - I work in Peterborough (Hampton) PE7 8HP and barely get 2 bars at best, I will not renew to 24 month fixed contracts by moving to 5G, I am with a rolling business contract on 4G with Roaming, so why is 4G NOT improving in the area above, a 5G mast is 80M from me, poor 4G.
-
David ⚔️
(@davidblades1889) reported
@EE website is a pile of ****
-
Giuli (aka Gi)
(@glossy_gi) reported
hey there @EE i can’t make calls but i can receive them since this morning. what can i do? also @AppleSupport after i tried to turn my phone off/on & reset my phone network now my recent calls register disappeared - why is that? how do i sort? thank you
-
Rach ☘️
(@Rach_NiChonbui) reported
@EE Home broadband, I just wanted to know if there was coverage issues ? Thanks
-
Andrew Alcock
(@andy_alcock) reported
@EE Hi, my wifi has gone down, do you know of any issues in the DL16 area or anything I could try to give it a kick start?
-
Craig Ewen
(@red_devil1999) reported
@EE for past few weeks been getting no SIM no service on my galaxy flip 3. Is this network related as have heard others have same issue. Restart phone and have taken SIM out and put back in. Thought it was sorted but not so. Could have missed many calls and texts.
-
Olivia Dudley
(@Olivia_28) reported
@EE is something down? We don’t have any signal and the signal bars are flashing red
-
Rach ☘️
(@Rach_NiChonbui) reported
@EE Hi, is there an issue with the WiFi coverage in the W9 area ?
-
Sam
(@justme_samb) reported
@EE I think (?) I have just solved it by looking at some replies to another issue - in SIM manager - mobile data was off 🤔 No idea how but its might be my own doing! Thank you for speedy response though #sausagefingers
-
James 🇬🇧
(@ItsJamesPowers) reported
@BritainNorthern @Ofcom @EE I simply want a solution in stead of a thousand excuses.
-
Niki Wright
(@nikilye) reported
@EE Hi, I've had to contact you a lot to sort an issue and it's still not sorted. I was on hold with an advisor and the call was ended by your side, now I can't even call 150. Please sort this out.
-
Chris carter
(@ChrisAc2169) reported
@EE I am have loads of trouble signing in on the app on my Samsung phone since the new update ????