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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hammersmith, England 17
Stroud, England 3
Wandsworth, England 8
Ipswich, England 6
Norwich, England 2
Ashbourne, England 1
City of London, England 15
Corby, England 2
London, England 157
Aberdeen, Scotland 3
Pontypridd, Wales 5
Glasgow, Scotland 73
Dorking, England 1
Croydon, England 36
Hackney, England 17
High Wycombe, England 2
Maidenhead, England 1
Halifax, England 14
Coventry, England 7
Belfast, Northern Ireland 9
Maesteg, Wales 1
Harringay, England 1
Neath, Wales 3
March, England 1
Peterborough, England 10
Edinburgh, Scotland 14
Wakefield, England 3
Milton Keynes, England 4
Richmond, England 1
Birmingham, England 137
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PrimeSiteUK
    PrimeSiteUK (@PrimeSiteUK) reported

    @alphafox UTTER ****! And @EE use this **** to promote its mobile service? Seriously?

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.

  • TrEvvaaaaaa
    Up2Terv (@TrEvvaaaaaa) reported

    @EE your signal is absolutely shite, charge a fortune meant to be UKs NO 1 .. yet I’m in a capital city sitting with 1 bar on 5G floating to 4G .. absolute shambles of a comapny

  • beardedhalalguy
    Ozzy (@beardedhalalguy) reported

    @EE I am currently aboard and my mobile number has been disconnected, I have tried all avenues to contact you and it has been a fail. No contact number no help on the website so this is my last result. Could you please get back to me and help me please

  • brucejijones
    BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported

    @EE Still no call from tech support!!

  • CruiseFelix
    Pop'i' (@CruiseFelix) reported

    @EE All my HD channels gone. Spent 1hr on phobd with EE...Said they don't know issue. VERH FRUSTRATING...Virgin here we come...

  • David_B235
    Dave (@David_B235) reported

    anyone else having issues with @EE broadband and wi-fi, my wi-fi has been off since 8.30am yesterday and still off now

  • AlanRob68902430
    Alan Roberts (@AlanRob68902430) reported

    @EE 6 days left on my contract with a complaint with exec team, I've just rang up and been told its unfortunate @O2 have massively undercut you by £12 a month unfortunately I'm better moving to o2 what ****** customer service after 9 years, @Offcom need to look at you

  • ThomasODuffy
    Thomas O'Duffy (@ThomasODuffy) reported

    @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

  • hilaryhendy
    Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported

    @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

  • tedio74
    UniTED (@tedio74) reported

    @WheresPogba @EE Cheers mate. I'll be contacting them again later if it's not working by this afternoon, I will certainly mention this.

  • fiercebadger64
    fiercebadger64 (@fiercebadger64) reported

    @EE i will post my number here unless u offer a proper solution

  • jonesy_laaa
    Sarah Jones #21 (@jonesy_laaa) reported

    @EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!

  • sparkyuk11
    Sparky (@sparkyuk11) reported

    @EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.

  • peter_hammond
    peter hammond (@peter_hammond) reported

    @EE terrible service and worst broadband ever!

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