EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 212
Birmingham, England 120
Manchester, England 94
Glasgow, Scotland 79
Bristol, England 45
Hackney, England 44
Croydon, England 40
Kingston upon Hull, England 33
Newport, Wales 32
Hammersmith, England 29
Southwark, England 29
City of London, England 28
Cardiff, Wales 27
Reading, England 24
Blackburn, England 22
Batley, England 20
City of Westminster, England 19
Edinburgh, Scotland 15
Halifax, England 15
Wembley, England 14
Bradford, England 14
Leeds, England 13
Shrewsbury, England 12
Liverpool, England 12
Portsmouth, England 11
Newham, England 11
Paddington, England 11
Milton Keynes, England 10
Luton, England 10
Crawley, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dbro1908 Daniel Brown (@Dbro1908) reported

    @EE Clearly not as I don’t have internet or network access away from home

  • Shannonsheap Shann (@Shannonsheap) reported

    @EE my internet is completely down, don’t even have 3g or 4g. Only have 1 bar on my phone also. I don’t think I’m the only one having problems

  • kirstyjvg Kirsty (@kirstyjvg) reported

    @PrestonBus I don’t know who can help but my network is down and I was wondering will this effect my daughter being able to use her bus pass? If she has no signal will the bus pass still show as active or does she require data to use it? @EE are having issues

  • jimmy190178 Jimmy78 (@jimmy190178) reported

    @EE @roderickiwalker Network is totally down. I've had no mobile data for over an hour now.

  • nigekilpatrick Nigel Kilpatrick (@nigekilpatrick) reported

    Is there any #Telco that has better customer service than @ee? I don't think so :). Treating me like a human being felt like a real novelty. Congrats @ee #bestcustomerservice

  • EddieJones88 Eddie Jones (@EddieJones88) reported

    @EE hi, is your mobile network experiencing issues, data is not working.

  • Robxcore2 Robxcore (@Robxcore2) reported

    @EE Reliable? Down and no updates

  • dragonsongdiver Emmy 🏴‍☠️🌄 / 6.1 spoilers (@dragonsongdiver) reported

    @ElonMusgraves @EE went into store today to ask before i went to work and cell towers are down nationwide, O2 too he said

  • Malleus73119913 LampMan_Malleus (@Malleus73119913) reported

    @EE You have no data services at all at the minute, how you can post this and not an update on the issue astounds me. Get it fixed

  • acar321 aaron (@acar321) reported

    can @ee be less down please x

  • gotojt Jamie Turner (@gotojt) reported

    @EE hi there - are there any problems with wifi calling today? My wifi is all working fine but my iPhone can’t seem to connect to wifi calling (and I have turned it off and on again!). Thanks

  • HEOliver94 Hannah Oliver (@HEOliver94) reported

    @EE is there something going on with your network today? I can’t send or receive phone calls and my date doesn’t work outside the house… my bill is paid so it’s not an issue from me?

  • XanderPics_ XanderPics (@XanderPics_) reported

    @EE sort this 💩 out! Not getting any form on internet signal on my phone whatsoever!

  • ScampyFryNinja Paul Knowles (@ScampyFryNinja) reported

    @EE It seems your internet 4/5G has gone down in the last hour or so. Cant connect to any data at all, phone cuts me off after a few seconds and your app isnt working. seems like your having a few issues?

  • AlanBsafc Alan B (@AlanBsafc) reported

    @EE is that the network issue sorted

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