EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 197
Birmingham, England 109
Manchester, England 84
Glasgow, Scotland 60
Hackney, England 33
Bristol, England 33
Southwark, England 30
Croydon, England 30
Cardiff, Wales 26
Newport, Wales 26
Reading, England 25
City of London, England 24
Blackburn, England 23
City of Westminster, England 22
Hammersmith, England 21
Minehead, England 20
Batley, England 17
Bradford, England 14
Leeds, England 14
Newham, England 13
Edinburgh, Scotland 12
Luton, England 12
Wembley, England 12
Portsmouth, England 12
Halifax, England 11
Liverpool, England 11
Camden Town, England 11
Wandsworth, England 10
Newcastle upon Tyne, England 10
Walsall, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jamiesay86 Jamie Say (@jamiesay86) reported

    @EE My phone has got 4g but won’t connect to internet? Is there a problem in the Ch40fp area? Thanks

  • jemccudden Josey - back up North 💙💛🏆 PhD (@jemccudden) reported from Harrogate, England

    @EE I have had problems with data gifting because the option doesn't appear. This has gone on for months and I have to call your technical helpline to transfer data to my son. Are there any fixes to the app, because this is a real pain!

  • andyhaigMMA Andy (@andyhaigMMA) reported

    Hey @EE my box isn’t working. Are you guys having problems?

  • supabuffy Lou Griffiths (@supabuffy) reported

    @EE is there any update on the broadband being down. Openreach have been trying to fix for a week. I appreciate this is a nationwide fault, but I hope we are not going to be charged for the bb when we can't use it for days

  • DfieldingDavid Df1963 (@DfieldingDavid) reported

    @EE Three is excellent in mcr ' never ever had a problem ' been on 3 for years ' why change something that isn't broken

  • AFypo aTuckingFypo (@AFypo) reported

    @EE Just wow on how bad your broadband is past week no Internet connection will be changing providers asap

  • djlindseyward 𝓭𝓳 𝓵𝓲𝓷𝓭𝓼𝓮𝔂 𝔀𝓪𝓻𝓭 - hse.fm 💜🎧 (@djlindseyward) reported

    @Real_Wilkinson @EE @Ofcom Worst company EVER!! the amount of money i spent on this over the last two years is a joke ,should of only been £40 a month 🙄

  • John91290881 John (@John91290881) reported

    @EE Been without EE 4G WiFi in our area (NN7) for over 2 weeks now and no prospect of a fix. EE are useless - GET IT SORTED.

  • CynthiaSahota C. (@CynthiaSahota) reported

    @EE @EE I cannot receive calls or texts and have no signal. I live in Birmingham, UK. My neighbours and partner can’t either. What is going on?

  • MartinsAsfordby Martin's of Asfordby (@MartinsAsfordby) reported

    @EE Appauling service. Account shown as being closed but payments still being taken, maybe 10 or 11 in total or more. Only just realised 🤬 DD now cancelled. For phone number 07940 163206.

  • DaveMor16686271 Dave Morrison (@DaveMor16686271) reported

    @EE Apple TV is crap. Got rid of it.

  • FathiaWasHere Tia 🇳🇬 (@FathiaWasHere) reported

    @EE Yh but the guy on the website chat function said the next best option is 120gb for £20. Whereas new members can get 10gb of data for £10 which would be perfect for me. This just makes it seem as though I'm being penalised for being an existing customer.

  • stalliou ¥ (@stalliou) reported

    ay @TheO2 fix up your terrible network or i’m moving to @EE

  • pipinthepenguin Annie K (@pipinthepenguin) reported

    @EE Well that's terrible! Wasn't there a law preventing your from doing that? You're charging me for something I have already paid for. Right now I'm thinking EE as that's completely immoral.

  • sgp2012photos stewart (@sgp2012photos) reported

    @EE To be honest Craig I am ready to cancel the ee contract and my new bt Internet feel so let down. Thanks for getting in touch tho

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