EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 189
Birmingham, England 88
Glasgow, Scotland 86
Hackney, England 47
Manchester, England 43
Kingston upon Hull, England 34
Hammersmith, England 32
Bristol, England 32
Croydon, England 27
Newport, Wales 27
Reading, England 25
Southwark, England 20
Cardiff, Wales 18
Batley, England 16
Bedford, England 16
Barnet, England 14
City of London, England 12
Luton, England 12
Wembley, England 12
Wolverhampton, England 12
Edinburgh, Scotland 11
Crawley, England 11
Milton Keynes, England 10
Liverpool, England 10
Portsmouth, England 10
Bradford, England 10
Halifax, England 10
Normanton, England 9
Peterborough, England 9
Ilford, England 8

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FullSen70316301 FullSend (@FullSen70316301) reported

    @mmackay65 @EE @VodafoneUK They sent me a SIM card that didn’t work and had been no service for three days and didn’t offer no compensation

  • amchowdhury2012 Abdul Chowdhury (@amchowdhury2012) reported

    @EE Poor network and poor customers service so think twice to use EE. It’s my last 4 years experiences feedback.

  • Fletchmeister81 Darrell fletcher (@Fletchmeister81) reported

    @bt_uk 3 year warranty only 12 months old and bt answer was well you will have to cancel @ee broadband come with us and pay extra again gor whole home wifi, im going to #tradingstandards

  • measlystorm MeaslystormNetwork (@measlystorm) reported

    @EE Hi there, is there any known issues with mobile phone calls? Area effecting (PL7 2**) Chaddlewood area?

  • leecoalbourne lee coalbourne (@leecoalbourne) reported

    @EE Sort your shite signal out and I’ll stop swearing. I’ll ******* wait….. DE5.

  • louryall Lucy R (@louryall) reported

    @EE hi guys, any idea why my phone won’t make calls from abroad? I’m on holiday in Greece with roaming activated and I have the roaming add on but if I try to make a call, it just drops? Please can someone help!

  • Jbizzle246 Jbizzle (@Jbizzle246) reported

    My signal on @EE is embrassingly bad, can barely get 4g in my area, pathetic really

  • sazzlesmithy Sarah Smith (@sazzlesmithy) reported

    My mum lives on her own, is vulnerable 73 yr old and diagnosed short term memory problems, @EE refuse to cancel a new contract (8 days) and have her hand back the phone, tablet and broadband package even though she can’t use them as she’s incapable of using them 😓

  • RDL198040 Russ (@RDL198040) reported

    @EE Hi is the network down in NR204BS please ? Haven’t had signal now for 24 hours.

  • mel7j Melanie Mackin (@mel7j) reported

    @EE I can't access your app because you've updated it. I need data. Help?

  • chrisleth83 chris lethbridge (@chrisleth83) reported

    @EE offered me the TCL phone, saying it was an amazing phone. It's terrible, EE lie.

  • Myke20987 Myke (@Myke20987) reported

    Hey @EE I have an upgrade due on one of my lines. Your website is still broken, I DO NOT want to call and speak to a salesperson, when is your webchat open as you have no option on your website?

  • 43mccauley Stephen McCauley (@43mccauley) reported

    @NIStats @EE Same with 3 Marshall. In Tenerife atm without any signal issues but can't make a call sitting in the house in Belfast. Been with them over 20 years, lately is the 1st I've had major problems

  • SlowPsycho SlowPsycho (@SlowPsycho) reported

    Hi @EE I am helping an elderly contract customer of yours who is getting a new "non-smart" phone. She had mobility issues so does not get out much To save her having to get her into a town to an EE Store for a replacement, can I just get a Prepay sim and use that to transfer?

  • jennyj_87 Jennifer H (@jennyj_87) reported

    @ee my daughter has got a new iPhone 13 but her SIM card isn’t working in it ? Please help

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