EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 195
Birmingham, England 174
Minehead, England 108
Glasgow, Scotland 87
Manchester, England 76
Hackney, England 38
Croydon, England 34
Bristol, England 32
Newport, Wales 29
City of London, England 25
Southwark, England 25
Reading, England 25
Liverpool, England 22
Cardiff, Wales 22
Halifax, England 17
Barnet, England 17
Bedford, England 16
Wolverhampton, England 15
Luton, England 15
Plymouth, England 14
West Bromwich, England 14
Nottingham, England 13
Wandsworth, England 12
Dunfermline, Scotland 12
Batley, England 12
City of Westminster, England 11
Sheffield, England 11
Dudley, England 11
Ilford, England 11
Belfast, Northern Ireland 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • FoolUpTheHill NewFoolFromTheHill (@FoolUpTheHill) reported

    @EE Not wanting to sound like a smart ar*e but I have already done that. I had these issues before so am up to speed on the things I can do this end. If I gave you the number associated with my account would that help?

  • ryangreen2 Ryan Green (@ryangreen2) reported

    @EE Unfortunately still the same issue - rebooted twice. EE seems to have blocked the ability to turn 4G off in Pixel 6 settings. When it does go to 3G (rarely), data works

  • JakEulation Jack Eulation (@JakEulation) reported

    @EE Hi, is there some reduction of speed or something in Brighton area? My internet speed is always reading 4G but has been so slow for weeks now.

  • JayAsher3 Jay Asher 🇺🇦 (@JayAsher3) reported

    Just switched away from @EE where I have been a customer for years to go to @O2 - cheaper sim only contract and EU roaming still included. Companies like @EE should be ashamed for ripping off Brits who travel just because there isn’t a legal ban anymore.

  • officialrobert0 Robert Smith (@officialrobert0) reported

    @EE kindly increase my contract from 59 to 64 a month they say there the best company best network well best network company would not increase the contract they did because they can't afford 5g so in order to they need to take more money if us even tho now my 5g phone broke

  • Boriscor Corinne Turner (@Boriscor) reported

    @ee app is down and it s driving me slightly mad. App not working to move data between accounts. After spending £100 a month for 3 years now I am on sim only no data!

  • emmatown4 Emma 💙 (@emmatown4) reported

    @EE so pay you for a phone dpd don’t deliver it now it’s our problem to get the phone back how when they say return to EE I need that phone tomorrow and you have taken money. Going to take legal advice then. Never known to pay for something not get it and now I have to find it

  • Kezzafooluv kezzafooluv (@Kezzafooluv) reported

    @Aprilshack @EE I've finally left them, contract is up in August and I'm going elsewhere. They've just got ridiculous with their service and prices

  • MBStuff91 マーティン (@MBStuff91) reported from Edinburgh, Scotland

    I thought @EE was meant to have amazing coverage all across Edinburgh. My signal is spotty, unpredictable...

  • zuzuspetals6 🌈 Debbie G (@zuzuspetals6) reported

    @EE 1. hello, I’ve upgraded online but the EE shop won’t let me pick it up as I don’t have a driving licence and my passport is out of date. I used my work ID last time. Can you cancel the upgrade? I’ve been told I have to wait 2 weeks till the phone is returned to yourselves…

  • MoneyMax_1 £ Max (@MoneyMax_1) reported

    @H1M_PROMO @EE They got us down bad ngl

  • JLCDhome2018 James Dyer (@JLCDhome2018) reported

    @EE hi, working from home, very long ping and download speed. Reset the router a few times, can u help

  • Alanfro04413090 Alan Frost (@Alanfro04413090) reported

    @EE Any chance of posting to let customers know when the data issue will be fixed? Over 3 hours now. Really poor

  • toecutterspal The Nightrider (@toecutterspal) reported

    So, after @TalkTalk making a complete bollocks of my house move (a very simple process), I've decided to switch. Their customer service is an absolute shambles so I lost all faith. @EE I will be joining you, don't let me down! Any chance of meeting Kev?

  • worldofdel Jamesy McJamesface 🐘 moved over to Mastodon 🐘 (@worldofdel) reported

    Morning @EE, having a minor crisis and of course I need to gift some data to help resolve it. Typically just as I need it your data gifting service seems to be down today. Please can you help. I tried 150 to no avail.

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