EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 189 |
| Birmingham, England | 88 |
| Glasgow, Scotland | 86 |
| Hackney, England | 47 |
| Manchester, England | 43 |
| Kingston upon Hull, England | 34 |
| Hammersmith, England | 32 |
| Bristol, England | 32 |
| Croydon, England | 27 |
| Newport, Wales | 27 |
| Reading, England | 25 |
| Southwark, England | 20 |
| Cardiff, Wales | 18 |
| Batley, England | 16 |
| Bedford, England | 16 |
| Barnet, England | 14 |
| City of London, England | 12 |
| Luton, England | 12 |
| Wembley, England | 12 |
| Wolverhampton, England | 12 |
| Edinburgh, Scotland | 11 |
| Crawley, England | 11 |
| Milton Keynes, England | 10 |
| Liverpool, England | 10 |
| Portsmouth, England | 10 |
| Bradford, England | 10 |
| Halifax, England | 10 |
| Normanton, England | 9 |
| Peterborough, England | 9 |
| Ilford, England | 8 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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FullSend
(@FullSen70316301) reported
@mmackay65 @EE @VodafoneUK They sent me a SIM card that didn’t work and had been no service for three days and didn’t offer no compensation
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Abdul Chowdhury
(@amchowdhury2012) reported
@EE Poor network and poor customers service so think twice to use EE. It’s my last 4 years experiences feedback.
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Darrell fletcher
(@Fletchmeister81) reported
@bt_uk 3 year warranty only 12 months old and bt answer was well you will have to cancel @ee broadband come with us and pay extra again gor whole home wifi, im going to #tradingstandards
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MeaslystormNetwork
(@measlystorm) reported
@EE Hi there, is there any known issues with mobile phone calls? Area effecting (PL7 2**) Chaddlewood area?
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lee coalbourne
(@leecoalbourne) reported
@EE Sort your shite signal out and I’ll stop swearing. I’ll ******* wait….. DE5.
-
Lucy R
(@louryall) reported
@EE hi guys, any idea why my phone won’t make calls from abroad? I’m on holiday in Greece with roaming activated and I have the roaming add on but if I try to make a call, it just drops? Please can someone help!
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Jbizzle
(@Jbizzle246) reported
My signal on @EE is embrassingly bad, can barely get 4g in my area, pathetic really
-
Sarah Smith
(@sazzlesmithy) reported
My mum lives on her own, is vulnerable 73 yr old and diagnosed short term memory problems, @EE refuse to cancel a new contract (8 days) and have her hand back the phone, tablet and broadband package even though she can’t use them as she’s incapable of using them 😓
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Russ
(@RDL198040) reported
@EE Hi is the network down in NR204BS please ? Haven’t had signal now for 24 hours.
-
Melanie Mackin
(@mel7j) reported
@EE I can't access your app because you've updated it. I need data. Help?
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chris lethbridge
(@chrisleth83) reported
@EE offered me the TCL phone, saying it was an amazing phone. It's terrible, EE lie.
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Myke
(@Myke20987) reported
Hey @EE I have an upgrade due on one of my lines. Your website is still broken, I DO NOT want to call and speak to a salesperson, when is your webchat open as you have no option on your website?
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Stephen McCauley
(@43mccauley) reported
@NIStats @EE Same with 3 Marshall. In Tenerife atm without any signal issues but can't make a call sitting in the house in Belfast. Been with them over 20 years, lately is the 1st I've had major problems
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SlowPsycho
(@SlowPsycho) reported
Hi @EE I am helping an elderly contract customer of yours who is getting a new "non-smart" phone. She had mobility issues so does not get out much To save her having to get her into a town to an EE Store for a replacement, can I just get a Prepay sim and use that to transfer?
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Jennifer H
(@jennyj_87) reported
@ee my daughter has got a new iPhone 13 but her SIM card isn’t working in it ? Please help