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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 177
Southwark, England 20
Birmingham, England 179
Poplar, England 8
Croydon, England 38
Dublin, Leinster 5
Sheerness, England 1
Newport, Wales 29
Wembley, England 10
Bristol, England 32
Loughborough, England 4
Middlesbrough, England 2
Ilford, England 11
Goole, England 2
Liverpool, England 15
Walsall, England 11
Peterborough, England 9
Telford, England 7
Oldbury, England 8
Minehead, England 108
Burry Port, Wales 1
Bedford, England 11
Hammersmith, England 16
Luton, England 13
Glasgow, Scotland 82
Manchester, England 48
Slough, England 5
Dagenham, England 4
Nottingham, England 12
Pontypridd, Wales 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CornishGooner87
    Lee (@CornishGooner87) reported

    @EE can I have some help please, regarding upgrades

  • julesg73
    Julesg73 (@julesg73) reported

    @SamsungUK @EE any idea why my Samsung S21 Ultra is stuck on EUX CSC, unable to update and Samsung Pay and Samsung Members not working.

  • Nachomaid1
    LM (@Nachomaid1) reported

    Replacement sim delivered, over 48hrs still no signal and sim invalid.. tried restarting and airplane mode.. help! @EE

  • levirobertsonX
    Levi Robertson (@levirobertsonX) reported

    @EE got hard sold a wireless charger when upgrading my phone and it’s the worst thing ever. It doesn’t work and it’s absolutely disgraceful

  • CornishGooner87
    Lee (@CornishGooner87) reported

    @EE can I have some help please, been waiting for days now ...

  • princessabble
    abbie 🧚🏻‍♀️ (@princessabble) reported

    hi @EE my 4G is not working for some reason, any help?

  • MissAmyKathleen
    Amy Kathleen Salter (@MissAmyKathleen) reported

    @EE sort your app out its awful, keeps chucking us off as soon as pin is entered! Have cleared cache, force stopped the app & also un-installed & re-installed! Working fine up until we upgraded to a new package now pants & judging by Google app reviews we're not alone!

  • secsljenks84
    Sian Jenkins (@secsljenks84) reported

    @EE is the website and app still down as I still can't access my account? same happened all day yesterday

  • ness_charles
    Vanessa Charles 🍰📮🎾⚽🚴📝📷☕ (@ness_charles) reported

    @EE The replay function (going back 24 hours) and app when it worked. Not on Apple and never will be.

  • JBennett360
    James Bennett (@JBennett360) reported

    @julesg73 @SamsungUK @EE Same issue on the S21. Looks like it might be a time related issue? As in, eventually it'll kick in with a carrier update

  • MrMitchell
    The Mitchell Brothers (@MrMitchell) reported from Hackney, England

    @EE Hello I demand an answer why is the network not working!!!...

  • Pea1701
    Phil Elliott (@Pea1701) reported

    @EE Hi Had issues with my EE fiber broadband in Rotherham, Not down completely, still getting a couple of Mbps been like this for 24 hours now. When will it be up and running please

  • ftsov
    ftsov (@ftsov) reported

    @chris_sanderson @EE Yep, it’s disgraceful. Also, I don’t understand why or how EE can disable the freeview part of it. Humax surely don’t run a tv service for all their freeview boxes, so why won’t /can’t the freeview part of our EETV boxes keep working at least?

  • JaneyWorsley
    Jane Worsley (@JaneyWorsley) reported

    @EE really need some help with broadband ASAP been off since yesterday afternoon and my boy has a Zoom class at 09:00 HELP

  • up_the_ARSE_nal
    Al (@up_the_ARSE_nal) reported

    @EE any news on the fix for the app yet?

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