EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 217 |
| Birmingham, England | 123 |
| Manchester, England | 99 |
| Glasgow, Scotland | 61 |
| Bristol, England | 37 |
| Croydon, England | 34 |
| City of London, England | 31 |
| Southwark, England | 31 |
| Minehead, England | 30 |
| Hackney, England | 30 |
| Newport, Wales | 30 |
| Cardiff, Wales | 29 |
| City of Westminster, England | 25 |
| Blackburn, England | 25 |
| Reading, England | 23 |
| Hammersmith, England | 21 |
| Liverpool, England | 19 |
| Batley, England | 18 |
| Leeds, England | 15 |
| Bradford, England | 14 |
| Luton, England | 13 |
| Newham, England | 13 |
| Wembley, England | 13 |
| Plymouth, England | 12 |
| Edinburgh, Scotland | 12 |
| Peterborough, England | 12 |
| Romford, England | 12 |
| Shrewsbury, England | 12 |
| Bedford, England | 11 |
| Sheffield, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Evans
(@mattyboyev) reported
@EE is there a broadband issue in bd16? My broadband has just gone off
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Delboy
(@delderek) reported
@EE Hi. I got an upgraded phone but I didn't want to pay more than I was paying per month so opted for a refurbished Oppo. It has now gone on the blink after 1 month. Ideally I'd like to return it for another phone but your renewal deals are just awful. What can I do?
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β̣̣̥αбϕϑσℓℓ
(@MichelleD_85) reported
@EE my gaming bundle code doesn't work, says its not compatible with the device when trying to check out...
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Matt Evans
(@mattyboyev) reported
@EE Is there an outage in BD16? Broadband just went down
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Tara Peggram
(@peggram_tara) reported
I’m beyond frustrated. Day 2 with no signal!! What’s going on @EE 😭😭😭
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Chris Gath
(@Disjt2u) reported
@EE stop hiding information on how to cancel my expired contract + why are you sending out letters telling people to dial 150 to discuss their 4gee broadband contact? The SIM cards in the router so how do you propose I dial 150 on my router??
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isv
(@Isv71903127) reported
@Peachjosef @EE @RishiSunak If your has data and minutes left over at the end of the month and don’t roll over make sure you use it all up because you are paying for it why give it back to these nasty mobile companies Make sure you ring or texts a different network and watch YouTube all night.
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The Truth Spoke.
(@TheTruthSpoke1) reported
@EE Upgrade isn’t due till December that’s when it will be 10 years exactly. They didn’t give me any discounts when I told them I’ve been a loyal customer 8 years. Anyway who do I speak to about this ? Thanks in advance.
-
Alex Lane
(@scootaar) reported
@EE has there been network issues in Leytonstone today?? As I’ve hardly had any reception today and I had no issues Wednesday when I was on shift! #networkproblems
-
Ryan Whatmough
(@RyanWhatmough) reported
@EE I'm trying to claim the Razer Kishi through a text I've received from upgrading to the s21. Everytime I get to checkout it's still trying to charge me full price. I've even tried entering the voucher code provided but it won't work. Can anyone help?
-
Mr Burns 💁🏼♂️
(@MrBurnsIRL) reported
@EE Hi Connor. My current eSIM works fine in my phone but the phone’s being swapped by Apple, so I need to transfer the eSIM. iOS 14 can do that directly but EE apparently doesn’t support it... hence I have to wait for a pack. Disappointing after all these years this isn’t digital.
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lockwxxd
(@_billylockwood) reported
@EE sort your **** out, wifi is constantly sooo bad fml
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Rebecca Clacy-Jones
(@clacy_jones) reported
@EE any known issues in Edinburgh? Broadband has been dodgy all day....
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Mike Elder 💙
(@realmikeelder) reported
@EE having problems claiming my free Razer Kishi as part of my S21 Ultra bundle. Code texted to me isn't working at the checkout. Help please!
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louise lunney
(@louise_lunney) reported
@EE Is the app (on iPhones) down again?!