EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 202
Birmingham, England 97
Glasgow, Scotland 91
Manchester, England 79
Hackney, England 43
Bristol, England 39
Southwark, England 34
Croydon, England 33
Kingston upon Hull, England 33
Batley, England 28
Hammersmith, England 28
Cardiff, Wales 26
Newport, Wales 26
City of London, England 23
Reading, England 23
Halifax, England 17
City of Westminster, England 16
Edinburgh, Scotland 14
Blackburn, England 14
Liverpool, England 13
Bradford, England 13
Crawley, England 13
Camden Town, England 13
Wembley, England 13
Paddington, England 12
Portsmouth, England 11
Luton, England 11
Leeds, England 11
Newham, England 10
Walsall, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • r1chard1 richard henderson (@r1chard1) reported

    Come on @EE issue some kind of statement... my daughter is unable to communicate with me as I can’t give her data.

  • tgou32 Thomas Gourlay (@tgou32) reported

    @EE Looks like loads of folk having the same issue. Called the contact centre to try gift data to someone else on my account. Not able to do it as your systems are down. Youv got my mrs on the auld sms giving me jip now

  • roodskins roodskins (@roodskins) reported

    @VodafoneUK Nice to see the 'exclusive customer deals' you've kept for me is the Samsung Galaxy A51 for £52 a month over a 2 year deal - a phone I can buy brand new for £269.99 from Amazon haha. @EE offering the iPhone 12 for £5 more haha.

  • someones_no_one someones_no_one (@someones_no_one) reported

    @EE @xdanlou Might it be an idea to get your stories straight then as different representives of EE are saying different things. How about an announcement? A message on the website? Anything to asknowledge your systems are not working.

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported

    @EE @J4mieB Everyone is having the same problem - don’t try to make it seem like it’s just an isolated issue to the OP.

  • edwardsa_ Alex Edwards (@edwardsa_) reported

    @EE Hi! I'm trying to login to sort out my upgrade but MyEE keeps giving a login error or asks me to add my phone number only to say I'm not a customer. Do you now when this should be back up and running?

  • r1chard1 richard henderson (@r1chard1) reported

    @EE @tgou32 How can you possibly not be aware of this problem???

  • martinboyd010 martin boyd (@martinboyd010) reported from Glasgow, Scotland

    @EE any issues with app? Unable to log in

  • AlexEngland32 Dr Alex (@AlexEngland32) reported

    @EE this comes up every time I tried to sign in to my account and I have verified it 10 times now but I still can’t log in to my account. What’s going on

  • ashash_baby Ashley Lynn (@ashash_baby) reported

    @EE my online account seems to exist, but it keeps asking me to add a device. When I put my phone number in it doesn't work because my account is already associated with that number. Please tell me how I can log into my account.

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported

    @EE That’s what I need help with, actually getting back into my account. Do you know when the issue will be resolved?

  • PurpleZolanski Step yo' cookies up. (@PurpleZolanski) reported

    @EE Why is your app not working??????

  • nick_iles Nick Iles (@nick_iles) reported

    @EE looks like you have broad technical issues- website down, myee showing no products- what’s going on?

  • Trulyshocking Truly Shocking (@Trulyshocking) reported

    @ee problem when attempting to login to myee

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