EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 221 |
| Birmingham, England | 124 |
| Manchester, England | 97 |
| Glasgow, Scotland | 64 |
| Bristol, England | 37 |
| Croydon, England | 35 |
| City of London, England | 33 |
| Minehead, England | 32 |
| Cardiff, Wales | 31 |
| Southwark, England | 31 |
| Newport, Wales | 30 |
| Hackney, England | 29 |
| City of Westminster, England | 26 |
| Blackburn, England | 25 |
| Reading, England | 22 |
| Hammersmith, England | 20 |
| Batley, England | 18 |
| Liverpool, England | 17 |
| Plymouth, England | 15 |
| Bedford, England | 14 |
| Leeds, England | 14 |
| Bradford, England | 14 |
| Luton, England | 13 |
| Newham, England | 13 |
| Wembley, England | 13 |
| Edinburgh, Scotland | 12 |
| Peterborough, England | 12 |
| Romford, England | 12 |
| Shrewsbury, England | 12 |
| Milton Keynes, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Neil Cook aka Newburghgowfer
(@jokeroonie1101) reported
@EE Any chance of getting a signal in my back garden ? Live 3 miles from Aberdeen. Have EE WiFi router and business phone but can't get a signal in Back garden ? You managed on a mountain top and yes I have router in best place but even WiFi calling is a joke 🤔
-
Hilary Wallwork
(@Hilwallmanc) reported
@EE Will we be compensated for lack of being to use the network which we already pay high rates for
-
james lawley
(@moadeb72) reported
Well that was **** I have a fold 2 had it for 1 year 2 monthson a 2 year contract. So took it in to @ee as my main screen was pealing off the manager said it was a comin fault with them they refused to repare it as they said it was out of warranty.what a joke they are
-
THE_RUG_LORD_LC
(@rug_lc) reported
@EE @ee thanks to you guys i got lost on my way to Manchester yesterday my maps stopped working your network being down cost me more in fuel to get to my destination!!!!
-
Rhys
(@RhysGamerx) reported
@EE The wife and I have had no 4G in over 2 weeks. Signal defaults to E, 3G or no signal and we have no data anywhere in our local town outside of wifi. Happy to take our money each month after providing sub par service! 😡
-
James
(@I_am_Jamm) reported
@noisytwit @EE Seems it was a massive network issue all over the country
-
MASH69
(@MASHTRON) reported
@malleyd67 @EE It's a terrible service I G82 and G83 all the time. Supposed to support the emergency services too.
-
Christoff 💦🦦
(@floodywalker) reported
@EE We getting refunds for having no service for two days now?
-
Arthur.walton
(@Arthurw26676436) reported
@EE your service is garbage I can’t receive text messages so I can’t get on my online banking this needs sorting
-
Kate Wright
(@katewright29) reported
@EE Not my experience unfortunately. Signal is poor and intermittent. I got a phone message two days late due to lack of signal. I do animal rehab so this delay resulted in an animal dying.
-
Nicky Shingler
(@shings29) reported
@EE I have had no phone signal since yesterday 2pm. You have issued no further updates since yesterday afternoon. When will this issue be fixed ?
-
SP 💙🐾💞🐾💙
(@cinemasue) reported
@linziblench @EE Have you called them ref dropped signal. I’m in North Tyneside and experience dropped calls all the time. It’s due to at least one vandalised mast. I received half price line rental.
-
Dave
(@daveLadlow) reported
@LCFCMATTFLY @EE I understand their frustrations but shouting at steve on the EE Twitter feed demanding compo for something that in this day and age could happen to any network at any time is pointless,
-
Cruel Britannia
(@BritanniaCruel) reported
@EE Most reliable network in the UK never had this with 3, o2 or Vodafone. Not good guys considering you're much more expensive. No more network envy.
-
StickyStock81
(@StickyStock81) reported
@EE why is the service still down and remains no Wi-Fi calling? This is unacceptable for nearly 24hrs!