EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 196 |
| Birmingham, England | 113 |
| Manchester, England | 85 |
| Glasgow, Scotland | 48 |
| Bristol, England | 33 |
| Hackney, England | 31 |
| Newport, Wales | 30 |
| Croydon, England | 30 |
| Southwark, England | 27 |
| Minehead, England | 26 |
| Blackburn, England | 25 |
| Cardiff, Wales | 25 |
| City of Westminster, England | 24 |
| City of London, England | 23 |
| Reading, England | 22 |
| Hammersmith, England | 21 |
| Batley, England | 17 |
| Leeds, England | 14 |
| Liverpool, England | 13 |
| Wembley, England | 13 |
| Newham, England | 13 |
| Bradford, England | 13 |
| Romford, England | 12 |
| Edinburgh, Scotland | 12 |
| Portsmouth, England | 12 |
| Paddington, England | 11 |
| Luton, England | 11 |
| Camden Town, England | 11 |
| Crawley, England | 10 |
| Wandsworth, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Anton
(@MawdsPaws) reported
from
Birkenhead, England
@EE That's OK Ed. Hope you're not working too hard.
-
Nizzy
(@nizzyt1) reported
@radio_barry @EE @ThreeUK I made the switch a long time ago - was out in france - no txts no calls no sat nav !! When I got home I asked why I couldn’t use my allowance and pay for the extra - as I’ve not bought a bundle for abroad !! Never had that when they were orange!!! Hung up and swapped to 3
-
Jono
(@JP_CAFC) reported
@EE claims to have the best coverage but the last 2 places in London I've lived has the worst signal. Time to move on I think. @VodafoneUK got any deals?
-
Happy chappy
(@Deanrog81999721) reported
@EE can someone ring me about my upgrade that I'm trying to set up. Have spoken to 3 different people and still nothing sorted. Very bad customer service. One said they would ring me back. I'm still waiting 5 hours later.
-
Ⓜ️oss
(@Ryan_Moss14) reported
@EE What’s happened with your signal service recently, it’s worse than friggin Vodafone atm and that’s saying something! I don’t get signal anywhere, or it’s only 1 bar, even at my house! It used to be everywhere but it’s a shambles atm. Contract renewal in sept 🤔
-
Rossi
(@VRHutch46) reported
@EE Evening guys, Any chance of some help please?
-
Janine
(@J90327) reported
@EE Yes. Sorry, Jo. I got buried in work. It did eventually get faster but it was ridiculously slow for an hour or so
-
Mr Jimah
(@mr_jimah) reported
@EE almost a week and the issue with my BT sports hasn’t been sorted???
-
Benjamin Blyth
(@bjblyth) reported
Hi @ee - your 4G has stopped in LE2 2FS - can you pull some strings to get it working again? Have spoken to your tech support, they’re completely unaware of any issues. Thanks!
-
Tina Walsh
(@tmw1000) reported
@EE @abbie_smithhh I've had constant signal problems since I signed up in October, can't even make a phone call. They won't fix it but will reply with endless 'we know how important it is to stay connected' blah and ask you to dm them. Check their timeline. I'm leaving.
-
Andrew Dallin.
(@adallin) reported
@EE 1 I don't live in London 2 your prices are terrible
-
Mel Goodliffe
(@MelGoodliffe) reported
@EE oh the irony! I had decided to leave O2 after 11 years because of shocking service and take 4 numbers to you guys (to add to the one I have with you) and you can’t log me in! What is it with communications businesses not being able to communicate?
-
Dweeby94
(@dweeby94) reported
@EE atrocious service from EE. Was sold a damaged iPhone 12 from store, the store said they couldn’t help and advised me to call 150 and the team on 150 advised it’s a store issue, have turned up at the store prior to the advised closed time and told they have gone home.
-
Happy chappy
(@Deanrog81999721) reported
@EE I'm trying to upgrade. Spoke to 3 different people one of who said they would ring me back in 10 mins. This was at 1-30 this afternoon and I'm still waiting. Absolute joke customer service.
-
Macleantheknife
(@fionasimpsonsav) reported
@EE my phone is not working here in the states I really need to access something please advise and help me 🙏