EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 224
Birmingham, England 139
Manchester, England 101
Glasgow, Scotland 70
Minehead, England 41
Hackney, England 37
Croydon, England 34
Bristol, England 32
City of London, England 31
Southwark, England 31
Cardiff, Wales 28
Newport, Wales 27
Reading, England 23
Blackburn, England 23
City of Westminster, England 23
Liverpool, England 19
Batley, England 19
Bradford, England 17
Plymouth, England 17
Bedford, England 16
Wandsworth, England 14
Wembley, England 13
Romford, England 13
Luton, England 12
Peterborough, England 12
Shrewsbury, England 12
Newham, England 12
Leeds, England 11
Sheffield, England 11
West Bromwich, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • russparkin Russparkin (@russparkin) reported

    @EE Don't need to pm pl4 7bt Connaught avenue Plymouth, and most of Mutley plain, it's absolutely terrible and it feels like a new problem

  • JoanneTatchley Jo Jo (@JoanneTatchley) reported

    @EE been a customer for 20 years; with three lines and you can't beat an @TheO2 deal. Disappointed given I've stuck with you even though the reception at home is awful and I receive weekly texts to say an engineer is working on it ..& it could not be fixed. A perk customer too

  • deevee18 doodle dee (@deevee18) reported

    @EE A 45 min wait to ask someone how to cancel a contract Really EE. I can’t phone 45 days ahead because I will be abroad/same as 30 (minimum). People do have jobs, that doesn’t allow that amount of time, even the chat line

  • iamandymorris Andy Morris (@iamandymorris) reported

    @EE Phone stolen Thursday, reported Friday, sim was supposed to arrive Saturday but "if not definitely Monday". Still not here. Can't call for obvious reasons. Can anyone help?

  • CozticRed RedCoz🌳🏹WokeAF (@CozticRed) reported

    @EE Anyone thinking of getting away from this cartel, I left for a £5 a month cheaper network and a non Samsung phone and haven't looked back. Don't let them take advantage of your loyalty!

  • chellehanra Michelle Hanrahan (@chellehanra) reported

    @EE please can you explain to the residents of #Beaconsfield why our local mast has still not been fixed? It’s been two months now - I have had so many calls fail including emergency calls. Please update.

  • skyMarina2 sky Marina (@skyMarina2) reported

    @EE I haven’t chatted with the upgrade team, I don’t want to. I’m not having issues with the app, it just doesn’t work and hasn’t worked in 15 months

  • Char1378 CharW (@Char1378) reported

    @EE been trying to speak to you about my new broadband contract. Old supplier not been notified of the change and is still charging me for their service

  • asheron2007 brian henderson (@asheron2007) reported

    @EE yeah right but you lie and never answer the bloody phone

  • WesleyTwiterD1 WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • ericg6gvz Eric Rigby (@ericg6gvz) reported

    @kevinbacon @ee you are advertising a network that consistently has problems in my area. Every 2nd day I receive text messages saying they have a problem in my area and it will take up to 8 hours to resolve.

  • UllaMR Ulla Rajala 💗 #Dig4Arch 🇺🇦 (@UllaMR) reported from Anstey, England

    @EE advertises being the best network. Realised today I get better deal and service elsewhere for my mobile phone. Unlocking the phone was an ordeal and the staff in the shop did not know their operations.

  • CourtsLeech Courtney Leech (@CourtsLeech) reported

    @EE I need help regarding broadband being set up on Thursday please…

  • pandoramummy Cindy Armstrong (@pandoramummy) reported

    @forallwhowander @EE Just no signal for a day? How about 23 days with no broadband at all or a maximum speed of 1.0 mbps, which is the EE service we’re getting!

  • markmcd11 Mark (@markmcd11) reported

    @EE can you help answer a pac/end of contract query. Phone lines are a joke. And online chat hasn’t been helpful…

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