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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Newark on Trent, England 2
Carmarthen, Wales 1
Dublin, Leinster 4
Beccles, England 1
Birmingham, England 40
Crawley, England 6
London, England 193
Barmouth, Wales 1
Barnsley, England 1
Conwy, Wales 2
Cleator Moor, England 1
Henfield, England 1
Swindon, England 1
St Albans, England 2
Blackburn, England 15
Islington, England 3
Telford, England 4
Pontypool, Wales 1
Mitcham, England 2
Swaffham, England 3
Hounslow, England 4
Brighton, England 4
Manchester, England 48
Southall, England 3
Johnstone, Scotland 1
Tonypandy, Wales 1
Middlesbrough, England 3
Winchester, England 1
Edinburgh, Scotland 14
Kirkby Stephen, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AMothersSon
    LK (@AMothersSon) reported

    @EE My roaming was all set up from my previous trip a few months ago. I've never had to take any additional steps prior to this. If I turn my phone on and off or manually search, it connects for just a minute. Already said I don't have access to another phone.

  • Topstop1
    Of Mice and Men (@Topstop1) reported

    @EE 🤬 STILL NO INTERNET; NO UPDATE; NO SOLUTION HOW MUCH LONGER AM I EXPECTED TO HAVE TO DEAL WITH THIS??? 🤬

  • EmmaLockha51775
    Emma Lockhart (@EmmaLockha51775) reported

    @EE take out a phone contract, get promised free buds, 6 calls later and still not sorted. Keep getting told our guide says we have to do this, well your guide is not working so we need another solution. I am going to @OmbudsmanPh if this isn't sorted

  • luke_marsh_
    Luke Marsh (@luke_marsh_) reported

    @EE what’s happening to your network? Nothing is working!

  • anthony_ha15609
    Kevin Anthony Haynes (@anthony_ha15609) reported

    @EE By way it is not me using EE. That's my mom+aunt, who's visiting. I do not use EE services. No funds to pay your service. And when I make some funds online to bank+buy food you are WiFi and cell tower signal blocking. I use home WiFi to earn mine fair + exodus England+U.K+B.I

  • danfotoman1
    Danfotoman (@danfotoman1) reported

    @EE You claim to be the best network in the uk, your terrible in Birmingham does ee stand for “extremely exaggerated “ probably the worse network I’ve ever had

  • ShawShot
    ShawShot (@ShawShot) reported

    Hey @EE. Can you let me know when a tech order will be dispatched. It’s currently showing as delayed on my order status. I’ve been told’ maybe something will happen in the next few days’. Item is showing as ‘in stock’, could you direct me to the team who could accurately help.

  • MsVictoria2
    MsVictoria (@MsVictoria2) reported

    @EE Already done that. They were no help. Flatly refused to provide an extender which Sky did without question. There doesn’t appear to be any way to provide feedback to EE. I don’t have a TV license. I do not want to be able to see BBC. I can delete from Firestick but not from EE.

  • dunkybhoy67
    Dunkybhoy67 (@dunkybhoy67) reported

    @EE Hi, my Spotify bill has been took by ee but Spotify saying they never received it and have cut me off?

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    Do @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?

  • TeslaLupo
    TeslaGialloRosso (@TeslaLupo) reported

    So let me understand this I can pay £40 to @Starlink and get 100mbps while today I pay £36.99 to @EE for up to 30mbps and their choppy broadband with weekly texts about issues in my area? Bye bye @EE

  • BeverleyRutter
    Beverley Rutter (@BeverleyRutter) reported

    @ee yet again we have poor coverage, but each time I check the app it says no problems in area. Well I’m stood with my phone in front window looking onto a mast and I have 1 4g bar. Clearly something isn’t working yet im still paying for a decent coverage/reception

  • edfen19
    Edfen19 (@edfen19) reported

    Why are the simplest things ALWAYS the most difficult to sort out. Been trying to sort my Internet out for days now either a new contract or just a simple renew with my current provider @ee. It's true no loyalty in absolutely anything these days so **** @ee and hello @VodafoneUK

  • briavelsjon
    Jon Pitts (@briavelsjon) reported

    @Baron_Flumpy @EE WiFi-calling easily solves that problem

  • timchap
    Tim Chapman 💙 (@timchap) reported

    @Hepworthclare @EE Welcome to our faceless, dysfunctional, bot-laden society where proactive human customer service has been progressively replaced by tech driven customer dis-service!

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