1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Outage Map
EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

Less
More
Check Current Status

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Hackney, England 9
Galston, Scotland 4
Wolverhampton, England 8
Cleveleys, England 1
London, England 142
Blackburn, England 7
Birmingham, England 82
St Austell, England 1
Southwark, England 13
Bristol, England 22
Milton Keynes, England 4
Woodford Green, England 2
Croydon, England 31
City of London, England 11
Surbiton, England 2
Knaresborough, England 4
Richmond, England 2
Glasgow, Scotland 75
Nottingham, England 4
Oldham, England 4
North Walsham, England 1
Newport, England 1
Bathgate, Scotland 2
Linlithgow, Scotland 1
Moreton in Marsh, England 1
Kensington, England 1
Denny, Scotland 1
Luton, England 11
Sheffield, England 8
Redruth, England 2
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LoveBites_Brodz
    Brodzhausen🕷️💚 (@LoveBites_Brodz) reported

    I’ve only been a @EE broadband customer for a few more and we’ve had a few issues with our income through our fault of our own. I can’t even begin to put into words how unbelievably helpful and accommodating and they have been. Absolute top-notch customer service 👌

  • ManLikeJayzha
    Jayzha AVK (@ManLikeJayzha) reported

    @EE WORST INTERNET PROVIDER EVER MADE.

  • aledeniz
    Alessandro Riolo (@aledeniz) reported

    @EE It's impossible on the iPhone. As soon you as you swap out of the login process, it is gone. No, I was in an area without mobile signal and I was trying to reach a relative. I am replicating this again at home, this is the last page I can see, out of here it starts from scratch:

  • PaulKohlerSW19
    Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reported

    I’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t but help think there’s a flaw in that process? @Ee can you please DM me with a number I can ring

  • DMLYONDER
    DML (@DMLYONDER) reported

    @EE ee says they the best network lol a joke now our Internet is down home phone line down permanently and we are both vulnerable people's and I can't do my job as I work from home..

  • zort70
    Ian Knight (@zort70) reported

    @EE We have phoned and got through to someone, seems like an update last night made the router go offline. Had to do a factory reset and reconfigure our network settings to get it back running again.

  • jamesandrew2201
    James-Andrew Smith (@jamesandrew2201) reported

    @EE I need payment extension but I cant ring help please

  • aledeniz
    Alessandro Riolo (@aledeniz) reported

    @bt_uk @ee How clueless you all are, asking me to confirm a security code received via email while I am trying to log in to your Wi-Fi hotspots? Has anyone ever tested that process on an iPhone? 🧐 What happens when the user leaves the login process to check the email? 🤨

  • send_them_h0me
    SEND THEM HOME (@send_them_h0me) reported

    @EE I have left EE but I'm still receiving messages regarding any issues or maintenance going on in my area. When I try to opt out, the message fails to send

  • PlayforthSarah
    Sarah-Kimberley (@PlayforthSarah) reported

    @EE I am sick of this now, WHY CAN I NOT ACCESS MY BROADBAND AND TV ON EE APP? I am more than happy to cancel all my services including phones and tablets as well as tv and broadband unless this is dealt with! Oh let me guess we can not help please call?! No! I would like account

  • ILL_INSIGHT
    illinformedinsight (@ILL_INSIGHT) reported

    @EE @tomc123456789 No it’s your over-subscribed network. Can’t wait till February next year so I can finally get out of my contract with you

  • chriscapitale
    Chris Capitale (@chriscapitale) reported

    @EE be a champ, buy @O2 and invest in their network

  • Kate00019
    Catherine (@Kate00019) reported

    @EE hi, do you reply to the DMs? Been abroad, my number is deactivated, can't use the app and calling doesn't seem to work. I've DMd you. Please help 🥹

  • earlyyearsHP
    Dr Helen Perkins (@earlyyearsHP) reported

    @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

  • WriteMindedPub
    Sarah (@WriteMindedPub) reported

    Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

Check Current Status