EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 202 |
| Birmingham, England | 156 |
| Minehead, England | 115 |
| Manchester, England | 89 |
| Glasgow, Scotland | 80 |
| Hackney, England | 38 |
| Bristol, England | 31 |
| Croydon, England | 29 |
| Newport, Wales | 28 |
| Reading, England | 27 |
| City of London, England | 26 |
| Southwark, England | 25 |
| Cardiff, Wales | 24 |
| Liverpool, England | 22 |
| Luton, England | 16 |
| Batley, England | 15 |
| Blackburn, England | 15 |
| Bedford, England | 15 |
| Plymouth, England | 15 |
| Leeds, England | 14 |
| West Bromwich, England | 14 |
| Wolverhampton, England | 13 |
| Hammersmith, England | 12 |
| Halifax, England | 12 |
| Belfast, Northern Ireland | 12 |
| Sheffield, England | 12 |
| Wandsworth, England | 12 |
| Bradford, England | 12 |
| Dudley, England | 11 |
| Nottingham, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ben Jones
(@ben_jcw) reported
@EE I’ve got one bar or no service this morning. Is there any work being carried out in the CH5 area?
-
Stuart palmer
(@smpcomms) reported
@EE Upgraged contract on 17th Nov with Xbox one s bundle, Supposed to have SMS within 5 days but nothing yet! Please help
-
Daniel
(@_HopperLUFC) reported
from
Workington, England
@ReturnOfTheKop @CODWarfareForum @EE Hope so! Had my phone contract since Feb, paid all my bills on time, got the email confirmation of my order through yesterday I’ve just heard nothing since yet some people have either got them today or know it’s coming tomorrow. No reason why there should be any issues though
-
BillyTheFish
(@_BillyTheFish_) reported
@Blackers2 @EE I got sick of their ropey 'customer service' when they were still Orange. Doesn't sound like they've upped their game much.
-
Andy Collins
(@Coachinho47) reported
@EE how long is my ee app going to be down. Been trying for 2 days now
-
lucy wildash
(@lucywildash) reported
@EE we have one of your signal boosters and the last week it has been patchy and we have had to reset it multiple times. It is a necessity for our household as we do not have signal at home without it and not all of the phones are WiFi compatible... Any advice would be great!
-
freshpangolin
(@freshpangolin) reported
@EE More than a year of poor quality service, hardly any network connection and still no solution for the Brentford area network from @EE We pay in full, this is just unbelieveable
-
Keef
(@Blackers2) reported
@EE I've googled this issue and people said that EE "reset" their account which fixed this issue. Is there any chance you could look at this please? It's meant to be quick and I need to get this working tonight so if you can't help please tell me so I can go elsewhere. Thanks
-
Sarah Heal
(@Sarahlucs) reported
@EE any log in problems at the moment ? Can’t access account via app
-
mickclark6441
(@mickclark6441) reported
@EE why can't I access MY EE . Since 12pm.. crap service
-
Priya Arora
(@theotherpriya) reported
@EE Whenever i try to access EE app toc make changes to my plan it never works. Then I try your website and there's always some technical issue. How are we supposed to use your service except for staying on hold for hours??
-
greig barrie
(@greigbarrie9) reported
@EE trying to pay bill and sire not loading, says its down
-
chanell.
(@chanel_xo_) reported
@EE for days now my phone keeps saying no sim card inserted can somebody help me please 😣
-
Amer Pervez
(@amerp_123) reported
@EE good morning Can you please help I done a early upgrade and just want to find out how much it would cost if I want to keep my phone instead of trade it in. I checked the ee website but my phone is not listed on the table
-
Papa Flerf
(@PapaFlerf) reported
@Coachinho47 @EE I was having same issue but deleted and reinstalled app and works fine now