1. Home
  2. ❯
  3. Companies
  4. ❯
  5. EE
  6. ❯
  7. Outage Map
EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

Less
More
Check Current Status

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Clydebank, Scotland 1
Kendal, England 2
Birmingham, England 126
Maesteg, Wales 2
Audley, England 1
Brighton, England 3
London, England 141
Manchester, England 37
Cwmbran, Wales 3
Ilford, England 11
Newport, Wales 27
Dunstable, England 3
Reading, England 14
Redruth, England 1
Camborne, England 1
Portsmouth, England 6
Glasgow, Scotland 72
Camden Town, England 6
Southwark, England 14
Luton, England 13
Gloucester, England 2
Hammersmith, England 15
Cambridge, England 7
Ramsgate, England 3
Cardiff, Wales 12
Islington, England 5
Neath, Wales 3
Lymm, England 1
Glossop, England 1
Nelson, England 1
Check Current Status

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Mariexxxx21
    Queen Marie 21st👑❤ (@Mariexxxx21) reported

    @virginmedia Great to hear a you problem in my area cant be fixed until at LEAST tomorrow afternoon. No TV, no WiFi and not even a land line phone. Thank the @EE gods for my mobile data🙏🏻 Not so good for my 80 year old parents now🙄

  • GordonMurdie
    Gordon Murdie (@GordonMurdie) reported

    @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.

  • thelimplettuce
    Tim Hall (@thelimplettuce) reported

    @EE no mobile network for 2+ days now at/near home - what's going on and when's it being sorted? Not sure what I'm paying for if it isn't mobile network 🤔

  • scottspeig
    Scott Speight (@scottspeig) reported

    @andrewmacdowall @EE I find @spusu good. Same EE network, but customer service via WhatsApp with a few hours delay. Payment terms much better than EE too.

  • jake_murphy95
    Jake Murphy (@jake_murphy95) reported

    @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

  • ItsOnlyRash
    RaSHiDa (@ItsOnlyRash) reported

    @EE I am struggling to buy a roaming pass whilst in Turkey. Can you please help?

  • T_lo1972
    Tracey (@T_lo1972) reported

    @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

  • michaelmknight
    Michael Knight (@michaelmknight) reported

    @EE You keep sending me these letters. I informed you that my Mum, Who's bill this is, passed away in December of 2025. I sent you a letter and an original death certificate, which seems to have gone missing or you never returned it to me. As this is my Mum's account, I am not responsible for her debts, even in death. Dealing with a bereavement is hard enough, without receiving letters like this, especially when you were informed last year. Nether of us are/were ever late paying our bills, but things like this make me not want to continue being a customer of EE.

  • woolfall56163
    Wesley Damian Woolfall (@woolfall56163) reported from Lymm, England

    Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

  • chrismaddison74
    ChrisM (@chrismaddison74) reported

    @TheHappyBrit @EE Website is crap as well!!

  • YorkshireProps
    Yorkshire Business, Media & Property (@YorkshireProps) reported

    @EE Simply the worst mobile app in the history of the world. Shame they won't see this post.

  • StuTheLad
    NomadBiker148™ (@StuTheLad) reported

    @EE honestly, your signal is absolute pants, ive been with you a long time, but this last 18 months it just seems like I never have a signal, I run my own business, I use my phone alot, im not out in the sticks either im in greater Manchester ! Dreadful, time for a change

  • TonyCrystals
    Tony Crystal (@TonyCrystals) reported

    @Gwitter93 @EE I had a very similar problem, no one answers the phone either, when k eventually gave up and cancelled the DD they billed me for full 2 years of Sim only use. £600 for nothing. EE is shameless in its pursuit for profits. Avoid them at all costs.

  • CruiseFelix
    Pop'i' (@CruiseFelix) reported

    @EE All my HD channels gone. Spent 1hr on phobd with EE...Said they don't know issue. VERH FRUSTRATING...Virgin here we come...

  • FionaMullenCY
    Fiona Mullen (@FionaMullenCY) reported

    @hridoyreh @OrevaZSN Similar with @EE. Locked out. Won’t receive SMSs or calls. They took my € for top up (I thought that was the cause of no SMSs). I can’t get to the website. Password not recognised. Can’t change it because the SMS never arrives. Luckily it is not my primary number. Good bye EE.

Check Current Status