EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 207
Birmingham, England 102
Glasgow, Scotland 89
Manchester, England 70
Hackney, England 52
Kingston upon Hull, England 34
Bristol, England 34
Croydon, England 33
Hammersmith, England 30
Reading, England 29
Southwark, England 27
Cardiff, Wales 24
Newport, Wales 24
Batley, England 23
City of London, England 22
Halifax, England 16
Barnet, England 13
Camden Town, England 12
Liverpool, England 12
Portsmouth, England 12
Luton, England 12
Edinburgh, Scotland 12
Wembley, England 12
Crawley, England 11
Blackburn, England 11
Bradford, England 11
Bedford, England 11
Leeds, England 10
Peterborough, England 10
Romford, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Eispan Eispan (@Eispan) reported

    @EE @Vinewood_motors Couldn’t you just EXTEND the duration of the contract? It would make more sense. Rather than ask them to pay upfront, say they have 8 months left - just add 24 months (new contract) + 8 months (remainder). This is how you treat EXISTING patrons. Reward LOYALTY, not discourage it.

  • Sozzinski Sozzinski (@Sozzinski) reported

    Seriously @EE your technical support dept is closed for the Bank holiday? It wouldn't be difficult for you to part with some money and pay them overtime for today, would it? You just raised all your prices!!!!!!!

  • ElBeetroote ElBeetroote (@ElBeetroote) reported

    @EE problems in Southgate? Can’t get anything here

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

  • KaronaJB Karona (@KaronaJB) reported

    @EE I really need you to get in contact with me. I cannot rectify this issue myself & can’t reach anyone. I literally got a text 10 mins ago & tried to reach someone to check.

  • MrHarry47880557 MrHarryStyles (@MrHarry47880557) reported

    @LiamPayne @EE @BAFTA I can't download the app😭 Help!!

  • highlander317 highlander (@highlander317) reported

    @EE Yes play on both wifi and ee data. Had the same issue a few weeks ago. Just seems odd it opens in airplane mode

  • JitteryPinger JitteryPinger (@JitteryPinger) reported

    @EE and @ThreeUKSupport been a temporary mast 2Km away blocking signal from 3 closer masts (within 1km) terrible service for both networks due to this. New mast has been built and activated in that area but still the temporary one remains active.

  • ROSSNIC Ross Henderson (@ROSSNIC) reported

    @EE My contracts up next month, I have never had any trouble with EE, I have been a customer for years but unless there is some extraordinary deal I will not be renewing. The monthly prices are ridiculous now. DM me if you want as I won’t be contacting you first.

  • neave_katie Katie Neave (@neave_katie) reported

    @EE hi trying to ring about an upgrade but says service is temporarily unavailable. Do you know when it’ll be fixed? Thanks

  • chrismhutton Chris Hutton (@chrismhutton) reported

    @Born2beSlicker @EE Hi Mark. Is it worth the investment? I've been impressed with my EE speeds but the range on the general router is really poor

  • LucyJaydee92 Lucy Jade (@LucyJaydee92) reported

    @EE I’ve cleared everything and still having this issue. I’ve also just tried it on my laptop and it’s the same problem. Thanks, Lucy

  • onedftariana gabby ‹3 JULIES DAY! (@onedftariana) reported

    @LiamPayne @EE @BAFTA IM SO EXCITED WTF

  • willnicholas00 Will Nicholas (@willnicholas00) reported

    @EE i have not had a working signal for 4 days now. Any time I'm outside my house not connected to wifi i just i jave a really expensive calculator/clock in my pocket. What is the issue? I reside in Doncaster, England.

  • gracelarry1D potato for niall 😏 (@gracelarry1D) reported

    @LiamPayne @EE @BAFTA FOR **** SAKE ITS NOT AVAILABLE IN MY COUNTRY

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