EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 198 |
| Birmingham, England | 95 |
| Glasgow, Scotland | 89 |
| Manchester, England | 51 |
| Hackney, England | 50 |
| Kingston upon Hull, England | 35 |
| Bristol, England | 33 |
| Hammersmith, England | 32 |
| Croydon, England | 30 |
| Newport, Wales | 28 |
| Reading, England | 25 |
| Southwark, England | 21 |
| Cardiff, Wales | 20 |
| Batley, England | 18 |
| Bedford, England | 16 |
| City of London, England | 15 |
| Wembley, England | 15 |
| Barnet, England | 14 |
| Luton, England | 12 |
| Wolverhampton, England | 12 |
| Halifax, England | 10 |
| Milton Keynes, England | 10 |
| Portsmouth, England | 10 |
| Bradford, England | 10 |
| Edinburgh, Scotland | 10 |
| Crawley, England | 10 |
| Blackburn, England | 9 |
| Southampton, England | 9 |
| Walsall, England | 9 |
| Romford, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Kane
(@m34kane) reported
@EE seeing as you’re increasing bills by 4.5% due to “inflation” are you giving your employees a pay rude to match this inflation? Or can we cut to the chase and admit this is for @kevinbacon wages #crooks
-
Nra777111
(@guess006) reported
@EE The dedicated teams have been frustrating to speak with. I have been a loyal customer since Tmobile! Not happy at all
-
Toby King
(@kingstoby1) reported
@Ady2503 @EE Never
-
Amy Kate 🌺
(@ameedraws) reported
@EE honestly your website is the worst and is so buggy!! Other then having to log into my account every 30 seconds cause every time i add something to my basket i get logged out, when i log in I’m re directed to my Ee home page and an empty basket!
-
Deborah Jameson (inlays.co.uk,) Heritage Inlay De
(@DeborahJameson4) reported
@EE Me innit. I’ve been acting on using the ship iPhone 11?and the **** iPad Pro
-
Nra777111
(@guess006) reported
@EE No they never came close at all. It was shocking the manner they spoke on the phone, I am horrified that your staff working from home can give such awful service. Why did they also say if I go via Uswitch, EE will give me less signal and slow down my data? Is this true
-
Caroline Escott
(@cfjescott) reported
Hi @EE it's been a month since the unexplained £150 call to Canada on my bill. Was told people were looking into it but have heard nothing since - please can you help?
-
Mark Ward
(@mark_is_caching) reported
from
Sproughton, England
@EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance
-
KiE Life Management System 🌍
(@kiechelle) reported
@EE Love you but 1 huge issue! Horrible phone reception in my home. I'm a long standing customer, over 20 years! I have note 20 ultra. HELP! East London
-
priya
(@pripri_24) reported
@EE Yep they will listen to the recordings. Just so upsetting how deals are quoted, which are agreed by the customer, and then taken back. 😔
-
Cathryn Moore
(@cathrynmhmoore) reported
@EE Good morning. Is there an issue with the broadband network in the York area as we have no internet connection this morning?! 😱
-
Darren Luckin
(@darrenjluckin) reported
@EE Yeah I know that now... would of been nice for w EE customer service advisor to tell me that in first place! But no drama
-
Ryew
(@RyewFN) reported
@EE I HAVENT BEEN ABLE TO PLAY MY FORTNITE IN 2MONTHS BECAUSE YOUR WIFI IS **** AND I KEEP RANDOMLY GETTING PACKET LOSS I HAVE HAD AN ENGINEER OUT AND HE DONE A HALF ARSE JOB TOLD ME WHATS WRONG AND NEVER FIXED IT I AM STARTING TO GET PISSED OFF CUZ ITS BEEN GOING ON FOR A YEAR
-
Helena Stone
(@19helena97) reported
@EE its back up now, was down for an hour. Really unusual
-
sharon
(@_sharon_m_) reported
@EE The TV is the main problem as of now, yes