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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Stanmore, England 2
Hammersmith, England 17
Gillingham, England 3
Glasgow, Scotland 71
London, England 164
Rotherham, England 1
Chesterfield, England 2
Batley, England 10
Paisley, Scotland 1
Kington, England 2
Twickenham, England 1
Rickmansworth, England 1
Newcastle upon Tyne, England 8
Crawley, England 10
Bolton, England 5
Birmingham, England 145
Okehampton, England 3
Croydon, England 37
Eastleigh, England 1
Northolt, England 3
Newport, Wales 33
Dundee, Scotland 3
New Tredegar, Wales 2
Cardiff, Wales 13
Fareham, England 1
Newham, England 4
Manchester, England 36
Liverpool, England 13
Caerphilly, Wales 5
Alness, Scotland 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • yoyo__jojo
    JoJo (@yoyo__jojo) reported

    @EE we are away on holiday, I can’t log into my account as you have not amended my new number when I called to change all this in February. I can’t call as we have no signal and we need a helping hand as we are on holiday and our family is going to run out of data

  • barbaranorth1
    barbara north (@barbaranorth1) reported

    @EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?

  • Joesgill
    Joe Gill (@Joesgill) reported

    @EE my signal is down in the SK22 area. The WiFi we log into is also down. I have tried the app (via a Vodafone hotspot connection), but your AI is sending me in circles.

  • AndyFurnival2
    Andy Furnival (@AndyFurnival2) reported

    @WoodUksparky137 @EE EE, a premium priced network, for the lowest possible service. The annual price increases are the only consistent aspect of EE

  • LeiSnoby
    ggg (@LeiSnoby) reported

    @EE I cannot call 150. Your website complaint form is broken and blocking me. Under consumer rights, you must provide a written alternative to log a complaint. Please provide a direct email address for the Complaints Team or escalate my DM internally. If you refuse, please issue

  • owlsfan4eva
    ALL WEDNESDAY RNT WE (@owlsfan4eva) reported

    @JPMIDB @EE Mines been down since about 10am, phoned em up and apparently I’ve got no data no calls or texts either and I’m on unlimited everything yet I can use Data without WiFi so there’s defo issues lol

  • T_Northernbloke
    Andrew Harbot-Taylor (@T_Northernbloke) reported

    @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

  • peter_hammond
    peter hammond (@peter_hammond) reported

    @EE terrible service and worst broadband ever!

  • tyronepower81
    Tyrone Power (@tyronepower81) reported

    @EE @EE now this has affected my credit score 😡 all because of inept advisors. The service has been so bad. I need to speak to someone I head office ASAP

  • DasHarryWS
    Harry Sore (@DasHarryWS) reported

    @EE why do you make it so hard to get help for home broadband? The WiFi account isn’t in my name but I have all the details I need, but because I’m using my phone the AI bot will only consider my account. Typically the WiFi stops when the office is shut. EE broadband is so so bad

  • blown_ranger
    Craig Taylor (@blown_ranger) reported

    @EE The problem is that there’s no one staffing your 150 number; I get diverted to an inadequate virtual assistant with no option to get my issue resolved. I need a human being to help me

  • JB_56_
    Jayne with a Y (@JB_56_) reported

    @ee can you do anything to hurry up the activation for a new SIM card (same No kept). This is causing problems not having access to the phone. We weren’t told it takes up to 24 hours !

  • bungle_1976
    Bungle1976 (@bungle_1976) reported

    @EE I've tried calling, spent an hour on the phone with your tech guys, no dice. It's the same account, ported straight over from discovery to HBO. The ball is in your court to fix this.

  • blown_ranger
    Craig Taylor (@blown_ranger) reported

    @EE you gave DPD the wrong mobile number for my delivery therefore I didn’t get the PIN. The same will happen again tomorrow unless you correct this. Can a person and not a useless virtual assistant or IVR DM me to fix this

  • markybhoy1973
    Mark H (@markybhoy1973) reported

    @EE a lot of my apps have stopped working saying they can't be used in this country. I don't use a VPN. Is there a known issue with the network

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