EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 212 |
| Birmingham, England | 103 |
| Glasgow, Scotland | 92 |
| Manchester, England | 72 |
| Hackney, England | 48 |
| Bristol, England | 36 |
| Croydon, England | 34 |
| Kingston upon Hull, England | 33 |
| Hammersmith, England | 31 |
| Southwark, England | 30 |
| Reading, England | 27 |
| Cardiff, Wales | 25 |
| Batley, England | 24 |
| Newport, Wales | 23 |
| City of London, England | 19 |
| Halifax, England | 17 |
| Wembley, England | 14 |
| Edinburgh, Scotland | 14 |
| Camden Town, England | 13 |
| Crawley, England | 13 |
| Liverpool, England | 13 |
| Blackburn, England | 12 |
| Luton, England | 12 |
| Barnet, England | 12 |
| Paddington, England | 11 |
| Leeds, England | 11 |
| Portsmouth, England | 11 |
| Bradford, England | 11 |
| Harringay, England | 10 |
| Romford, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Moss
(@CotyHS2) reported
Hey @EE, how do you measure "best network in the world"? I've tried you. You're worse than @o2 in my area, and o2 are shite. More advertising bollox.
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🇪🇺 🐸 HYPNOTOAD 🐸🇪🇺 💎
(@DigitalDiablo) reported
@EE Nearly £100 a month for a phone? Someones been smoking some bad granola.
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David Dowling
(@Davidcfc1967) reported
@EE Who ******** in their right mind is gonny pay that?
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Natalie F
(@natalARTte) reported
@EE Hi there, I've been having problems watching Disney Plus, Netflix and Prime via my TV since Wednesday last week. Programs pausing intermittently. Nothing's been changed so I'm not sure what's triggered this. Internet on TV is registering as connected. Any suggestions please?
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jim pratt
(@jimbopratt) reported
@EE ur payment system is down on 150 does that mean i get this month for free
-
Peter Wright
(@wrightpeter) reported
from
Bryn, England
Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days
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Lee Jones
(@chireg69) reported
@EE We arrived home last night so no point now. Have never had problems on our other trips this year but this time it wouldn't work. It would however let me call my wife in resort and text her.
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Saul Goodman
(@formerlyjmcgill) reported
@EE Stop using this **** service
-
Gemma
(@GemmaCudlip) reported
@EE what is going on with your App/Site. I cant change my password to log on because your 'I'm not a robot' button dissappears as soon as you click it. Help please! It has been doing this for over a week.
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Kaaayliii_xo🌈💓💫
(@Kaaayliii_xo) reported
@EE Your customer service is the worst. So diabolical. Imagine constantly ignoring me when I need urgent assistance.
-
Jaques Beret
(@Beret1984) reported
@EE your international service is a DISGRACE! Not only have you brought back entirely unjustifiable charges to penalise your customers that travel, but your ineptitude means the system doesn’t even work. Will be joining another network imminently. #roamingcharges #EE #SCAM
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Conversely
(@kathancar) reported
@EE Sarah, No idea how to send a DM, my question was is there a problem generally. CS told me yes after 20 minute wait, but then again I was told the same a week ago but it could be my computer. It is not as I have 2 separate ee accounts and multiple devices. Please sort this out.
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biomulv
(@biomulv) reported
@_AndroidAsh @EE @madebygoogle Aye, I travel for work. Have an EE main sim and voda / O2 esims as backup. Voda pretty decent apart from areas of rural Wales and the n/w Scotland. O2 great cell signal, but poor speeds.
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Charlotte Burton
(@charlottelb18) reported
@EE I’m nearing the end of my contract and wish to cancel it completely. Please can you advise me on what to do?
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Andy White
(@AndyNeilWhite) reported
@Fiona_Jagger @EE EE are refusing to respond to, or acknowledge this problem, strange behaviour from them.