EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 208 |
| Birmingham, England | 109 |
| Manchester, England | 80 |
| Glasgow, Scotland | 64 |
| Croydon, England | 35 |
| Hackney, England | 35 |
| Bristol, England | 34 |
| Newport, Wales | 28 |
| Southwark, England | 27 |
| City of London, England | 26 |
| Blackburn, England | 25 |
| Hammersmith, England | 25 |
| Cardiff, Wales | 23 |
| City of Westminster, England | 22 |
| Reading, England | 20 |
| Batley, England | 19 |
| Minehead, England | 16 |
| Wembley, England | 14 |
| Leeds, England | 13 |
| Portsmouth, England | 12 |
| Newham, England | 12 |
| Liverpool, England | 12 |
| Bradford, England | 12 |
| Edinburgh, Scotland | 12 |
| Halifax, England | 12 |
| Paddington, England | 11 |
| Crawley, England | 11 |
| Peterborough, England | 11 |
| Walsall, England | 10 |
| Hounslow, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
RidgeRacer
(@RidgeRacer12) reported
@EE Contracts always go up but signal in rural areas stay the same.
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Ele Hands
(@hunt_ele) reported
@EE our broadband is down (has been for an hour or so), is there a problem please?
-
Nikki 🔸◾️🐺
(@nikkipowelly) reported
@EE Dropped you a DM. Same issue. 👎🏻
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Eli
(@PlanetEli65) reported
@EE and within seconds, my add ons for 1st line, that I still pay for a month are cancelled! WTF?
-
Ciaran
(@Ciaran96207611) reported
@EE Is there a network issue this morning?
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M. J. C 💙
(@mattcowburn1) reported
@EE I think it's just a bit galling that if you change the reason for live chat from upgrade to new customer... You're suddenly available to chat... P. S. I know it's not your guys fault but pass it on, it pisses customers off no end.
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Nikki 🔸◾️🐺
(@nikkipowelly) reported
@EE hey guys! I’m trying to ring you but it keeps cutting me off. I’ve tried from the app but that says the number has been altered so I call 150 but that doesn’t register any of my inputs. Help me please? I’m trying to upgrade my watch. 🤘🏻
-
Rocío Aguirre
(@roaguirregil) reported
@EE @orange it’s already one month we are having problems in Spain with Orange. We can’t hear certain Movistar phones. They said they were fixing it but it still doesn’t work. Nobody responds and I am seriously thinking of changing to another company. Something to say?
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Michael Sammels
(@theRealSammels) reported
@EE Hang on. Has anyone considered that maybe phones are staying the same size… and we (as well as our clothes) are slowly shrinking? 🤔
-
Mr. X
(@MrXBlac) reported
@EE Your apps not working. I’m talking all day. A little heads up.
-
Jon 💋
(@_JStephenson_) reported
@EE is there any known issues today. I’ve got 2/3 bar signal out of 4 with 4g connectivity but my phone won’t connect to the network. Done a phone restart and network reset still not working
-
lynn graham
(@lgchoc1971) reported
from
Redcar, England
@EE new customer here, I’m trying to log into my account but it’s taking forever for your website to load up, are you having issues?
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Dylan
(@Dylan19651996) reported
@EE My data signal is rubbish I pay £102.79 a month and my data doesn't work probably when my Internet connection disconnects
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Subham
(@subham_rakshit) reported
@EE My broadband connection is down. I'm in Warrington area. Is EE broadband impacted for the whole area?
-
Mark Fraser🇪🇺
(@mfraz74) reported
@bt_uk I'm switching from @EE tomorrow, do I just need to change login details on my router when then switch happens?