EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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🏴 Tony Burns 🌟💙 (@Anthony_Burns) reported@EE is it my end? or has your app and website been having problems most of today? Still unable to access any of your services
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Graeme Gardner 💙 (@GraemeGardner) reportedSo it looks like after 20 years @EE and I will part ways and I’ll go full fibre with someone else. Not willing to offer me the same deal as a new customer, nor match a competitors offer — some bullshit about their systems not letting them.
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Shaun Adams (@shaundadams) reported@EE Guides tell there is no current plan for FF broadband to my property. Openreach tell me “building in this area in the next year”. No fixed plan just a time frame that moves forward. HELP!
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ENIC Out (@ENICout1) reported@Mikey_MFC @England @EE We have no hope for the World Cup. We’re ****.
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Dame Joanne Kathleen (@ManyaBlanca) reported@MisterCow @EE They're switching off half the network, it's not fit for purpose. 3rd mast down in my area in London. No 5g in the south west today. Seems it's offline
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"Lady" Harwell because my butcher said I talk posh (@wearesiam) reported@EE @BT email still down!
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Mark Kelly (@MarkKel84034045) reported@EE How? Been nothing but problems. Over promised, undelivered, missed dead lines and zero accountability. Theres passangers from the titanic with a better customer satisfaction
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Aces High (@Elliot1980) reported@robbopalmer @EE Never had an issue with @EE
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Jamie F-Welsh (@punkikin) reported@EE Complaint already escalated… however no real word… on to EE this morning to cancel… looking online so many people angry with lack of service, poor repair and addressing of issues… I’ll be adding to their voice. 2 weeks no broadband: comms between EE and Openreach not working
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🤟🤟🤟 (@TakittyAi) reported@EE I having consistent connection issues with my broadband its a joke. It disconnects then when I try on the EE app it miraculously connects. I cant keep doing it
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JOHN BENSON-SMITH (@ChefJBS) reported@robbopalmer @EE Hundreds if not thousands of companies with shocking customer service now in U.K.
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Shaun Adams (@shaundadams) reported@EE I’m assuming from the lack of response you are not going to help??!
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Belfast Col (@BelfastCol) reported@EE on hold for technical support. After the recording told me you are the UKs favourite network you then told me my call should be answered 'within an hour' Really!?!?!
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Sataiin (@Sataiin) reported@England @EE Average first half, horrible second half, I really hope that none of them play a single game, what boring football, they couldn't against a semi-professional team, they are going to suffer a lot in the World Cup.
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Martin Powell (@MartinPowe16355) reported@loisgriff_ @EE EE thats the problem
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