EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 224
Birmingham, England 126
Manchester, England 97
Glasgow, Scotland 61
Bristol, England 36
Minehead, England 34
Hackney, England 34
Croydon, England 32
City of London, England 32
Southwark, England 31
Cardiff, Wales 31
Newport, Wales 28
City of Westminster, England 25
Blackburn, England 24
Reading, England 22
Hammersmith, England 19
Liverpool, England 18
Batley, England 18
Bradford, England 15
Plymouth, England 15
Wembley, England 14
Bedford, England 14
Edinburgh, Scotland 13
Leeds, England 13
Luton, England 13
Newham, England 13
Romford, England 12
Peterborough, England 12
Shrewsbury, England 12
Wandsworth, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • katherinewass Katie Wass (@katherinewass) reported

    @EE How much notice do I have to give to cancel my contract with you?

  • kayleighann881 kayleighs fashion story (@kayleighann881) reported

    @EE why can’t I use two devices without lots and lots of buffering? Help!

  • spontaneous_ant Tony (@spontaneous_ant) reported

    @EE @Tim17583334 Total “bull crap” to say the least! It’s pure EE greed and there is no justification for an increase of 15% whatsoever. A contract should stay at the cost agreed during the contract 24 month period.

  • ShiftyGB Alex Scott (@ShiftyGB) reported

    @EE @Tim17583334 2/2 - I work in Peterborough (Hampton) PE7 8HP and barely get 2 bars at best, I will not renew to 24 month fixed contracts by moving to 5G, I am with a rolling business contract on 4G with Roaming, so why is 4G NOT improving in the area above, a 5G mast is 80M from me, poor 4G.

  • davidblades1889 David ⚔️ (@davidblades1889) reported

    @EE website is a pile of ****

  • glossy_gi Giuli (aka Gi) (@glossy_gi) reported

    hey there @EE i can’t make calls but i can receive them since this morning. what can i do? also @AppleSupport after i tried to turn my phone off/on & reset my phone network now my recent calls register disappeared - why is that? how do i sort? thank you

  • Rach_NiChonbui Rach ☘️ (@Rach_NiChonbui) reported

    @EE Home broadband, I just wanted to know if there was coverage issues ? Thanks

  • andy_alcock Andrew Alcock (@andy_alcock) reported

    @EE Hi, my wifi has gone down, do you know of any issues in the DL16 area or anything I could try to give it a kick start?

  • red_devil1999 Craig Ewen (@red_devil1999) reported

    @EE for past few weeks been getting no SIM no service on my galaxy flip 3. Is this network related as have heard others have same issue. Restart phone and have taken SIM out and put back in. Thought it was sorted but not so. Could have missed many calls and texts.

  • Olivia_28 Olivia Dudley (@Olivia_28) reported

    @EE is something down? We don’t have any signal and the signal bars are flashing red

  • Rach_NiChonbui Rach ☘️ (@Rach_NiChonbui) reported

    @EE Hi, is there an issue with the WiFi coverage in the W9 area ?

  • justme_samb Sam (@justme_samb) reported

    @EE I think (?) I have just solved it by looking at some replies to another issue - in SIM manager - mobile data was off 🤔 No idea how but its might be my own doing! Thank you for speedy response though #sausagefingers

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @BritainNorthern @Ofcom @EE I simply want a solution in stead of a thousand excuses.

  • nikilye Niki Wright (@nikilye) reported

    @EE Hi, I've had to contact you a lot to sort an issue and it's still not sorted. I was on hold with an advisor and the call was ended by your side, now I can't even call 150. Please sort this out.

  • ChrisAc2169 Chris carter (@ChrisAc2169) reported

    @EE I am have loads of trouble signing in on the app on my Samsung phone since the new update ????

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