EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 211
Birmingham, England 104
Glasgow, Scotland 92
Manchester, England 70
Hackney, England 50
Bristol, England 35
Croydon, England 33
Kingston upon Hull, England 33
Reading, England 31
Hammersmith, England 29
Southwark, England 28
Newport, Wales 25
Batley, England 24
Cardiff, Wales 23
City of London, England 21
Halifax, England 16
Edinburgh, Scotland 13
Crawley, England 13
Wembley, England 13
Liverpool, England 13
Barnet, England 13
Blackburn, England 12
Luton, England 12
Camden Town, England 12
Portsmouth, England 12
Leeds, England 11
Bradford, England 11
Paddington, England 10
Romford, England 10
Bedford, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesRapunxel KING JAMES RAPUNXEL (@JamesRapunxel) reported

    Hi @EE a friend on Vodafone network suddenly cant sms me since friday! He can text others on EE but his texts arent being sent to me! Why is this happening?

  • SOAMER Sir Richard b-h-Soame 13th BT (@SOAMER) reported

    @ee and the problem in my are still isn’t fixed this has now become a joke absolutely hands down the worst network in the uk! If anyone who lives in the countryside is thinking of going with ee don’t they are crap this problem has been going on for six months #crapnetwork

  • TommyMcnee Tommy McNee (@TommyMcnee) reported

    Anyone else on @EE network not getting data?

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported

    @PlexNetflix @EE @VodafoneUK So no wonder I’m having issues. I wonder what EE will be like

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported

    @PlexNetflix @EE I’m gonna call them after I call @VodafoneUK tomorrow to cancel my contract, can hardly wait to get away from them

  • _maria_nagy_ _maria_nagy_ (@_maria_nagy_) reported

    @EE No, the service is still shocking and it keeps cutting out. WiFi calling is not really an option when you’re out and about…

  • RachPirie Mrs P (@RachPirie) reported

    @EE hi, daughter got new iPhone 13 mini today, have transferred everything, put in sim from old phone, no EE signal on new phone. Have tried turning it off and on again. Any ideas?

  • isabelaimee isabel aimee (@isabelaimee) reported

    Ok @EE shockingly bad Internet this month, which keeps getting worse

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported

    @PlexNetflix @EE @VodafoneUK Just over £100 but I’ve paid my bill in advance as well so they owe me money and I can use some of that to cancel

  • lucewrightt Luce (@lucewrightt) reported

    @EE how can I activate my new sim with my phone number if my old phone now has no service? Same number?!

  • Miss_Wyatt Cara (@Miss_Wyatt) reported

    @EE voicemail not working (called failed) any ideas?

  • petes2020 Pete Smith (@petes2020) reported

    @EE I assume you mean the roaming query? If you are still to charge me £2 per day per phone then yes it help would be good 👍

  • AnthonyRishton Anthony Rishton (@AnthonyRishton) reported

    Hi @EE since I put my SIM into a new unlocked phone I don't get as many signal bars as I used too. Is there a reason, something in settings I need to do? I do get signal but not as strong or none at all in places I used to have signal. Sometimes can't join WiFi zones too

  • TheUnionWithers Anything But Normal (@TheUnionWithers) reported

    @EE It’s slow slow slow again today

  • Penelop04678400 Penelope (@Penelop04678400) reported

    @EE If you are considering switching to @EE just don’t! Such bad signal yet they say your not! Phones restricted but they say it’s not!!! So essentially calling customers liars despite sending evidence by email! Just avoid

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