EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 219
Birmingham, England 127
Manchester, England 98
Glasgow, Scotland 61
Minehead, England 36
Bristol, England 35
Hackney, England 34
Croydon, England 32
Southwark, England 31
City of London, England 31
Cardiff, Wales 30
Newport, Wales 27
City of Westminster, England 25
Blackburn, England 24
Reading, England 21
Hammersmith, England 19
Liverpool, England 17
Batley, England 17
Bradford, England 15
Plymouth, England 15
Bedford, England 14
Wembley, England 13
Edinburgh, Scotland 13
Luton, England 13
Newham, England 13
Romford, England 12
Leeds, England 12
Peterborough, England 12
Shrewsbury, England 12
West Bromwich, England 11

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

  • StanCollymore Stan Collymore (@StanCollymore) reported

    Nice to see @EE unable to resist the tap in of charging Britons roaming charges without an iota of a viable reason to. If you're paying roaming charges for Europe in 2021, you're absolutely mad. Go with any network who wouldn't charge , because there's no good reason to. None.

  • 104highst The Aristologist (@104highst) reported

    As an @EE customer (I’m guessing others may feel the same) when we can finally travel abroad again the suggestion today that you want to reintroduce European roaming charges for whatever reason (greed I suspect)will leave me looking for another provider. #justacustomer

  • chrisbooth1974 Chris Booth (@chrisbooth1974) reported

    @EE Those pressures were already there though so what has changed to justify this change (other than your profits)? Can you point me to the ‘incredible pressure’? Needless to say I shall be leaving your network as a consequence of this profiteering.

  • RobinTosh Robin Williams (@RobinTosh) reported

    Goodbye @EE As soon as my contract is at an end I’m off to a network who aren’t money grabbing b******d. Couldn’t resist the urge to bring back roaming charges to further boost their own bottom line.

  • matthewgall Matthew Gall (@matthewgall) reported

    @Shouty_Dave @EE Yeah, I think for me really I just don't want to encourage this kinda ****. Seems easier to just move before they lock me in for a year.

  • Invyism Invy (@Invyism) reported

    @EE @GNU_Dinux So why did ee say at the end of 2020 that you would not reintroduce roaming charges in the EU? CAn't help but feel you're a bunch of lying spivs so I'll be roaming to a different network as soon as I'm out of contract with ee.

  • Phil_Sledge Phil Sledge (@Phil_Sledge) reported

    Over 200 days ago I got a new iPhone 12 from @EE with a 5G contract. I think I have been on a 5G network for about 60 minutes. I wonder if they will offer a refund or say they are working on getting in my neighbourhood by 2030.

  • markashley2 mark ashley (@markashley2) reported

    @StanCollymore @EE EE, Sky and BT are the worst telecommunications companies in the UK.

  • morvenplace Yorkie Vet (@morvenplace) reported

    @EE Only apply to those who choose to roam!!! Most people these days on holiday, or travelling, use social media. We are more dependent on our phones than ever. Adding a roaming cost, however little, is a stealth increase in price. Poor reasoning by yourselves

  • NateJB_ Nate (@NateJB_) reported

    @EE I would hate for all this investment in customer service to then out source customer service reps to ROI or elsewhere. If you charge this all the related jobs should be i the UK

  • Numberonerogue Sir Andy 🇬🇮 (@Numberonerogue) reported

    @EE Garbage. It’s greed. Can the canned statement. Bye 👋🏼

  • Phoenixrahman Phoenix Rahman (@Phoenixrahman) reported

    @EE @bryonydixon It’s funny you say that you guys are “investing into our leading customer service” and yet go do the one thing that goes opposite of that statement. Break your promise. That is no way to be a “leading customer service”.

  • MikeDefiesLife Carl Michael (@MikeDefiesLife) reported

    @EE @jontutoring And the management couldn't foresee these 'incredible pressures to invest in the network?' #Poorform Goodbye EE. #RoamingCharges

  • PolitixUk PolitixUK (@PolitixUk) reported

    @EE @WeAre8Official Found a way for you to save money. Don’t bother calling me to ask if I’d like to use your service. That would just be a waste of your time and money.

  • GillusMaximus GillyC (@GillusMaximus) reported

    @EE Hello, there's been virtually no mobile signal in Aberaeron for the past couple of days. Could you tell me what's happening please?

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