EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 228 |
| Birmingham, England | 151 |
| Manchester, England | 94 |
| Minehead, England | 90 |
| Glasgow, Scotland | 76 |
| Hackney, England | 41 |
| Bristol, England | 35 |
| Croydon, England | 34 |
| Reading, England | 29 |
| Southwark, England | 28 |
| Newport, Wales | 28 |
| City of London, England | 28 |
| Cardiff, Wales | 26 |
| Liverpool, England | 18 |
| Hammersmith, England | 17 |
| Blackburn, England | 17 |
| Plymouth, England | 16 |
| Batley, England | 16 |
| Bradford, England | 16 |
| Bedford, England | 15 |
| Romford, England | 14 |
| City of Westminster, England | 14 |
| Wembley, England | 13 |
| Sheffield, England | 13 |
| Peterborough, England | 13 |
| Luton, England | 12 |
| Wandsworth, England | 12 |
| Newcastle upon Tyne, England | 11 |
| Hounslow, England | 11 |
| Halifax, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Emma
(@emmtinse) reported
Is @EE down? I haven’t had signal all day today
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The Flush - 4/11/2022 / DCEU RIP 2013-2021
(@YesToTheSuperL1) reported
@Reece7795 @EE Correct, why would I need a new charger if they want me to use my old one? Hmmmm before we got Galaxy buds as a pre order...now its a charger So so bad
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Ailsa Rutter OBE FKC 💙
(@AilsaRutter) reported
@EE I have had no mobile signal since Storm Arwen. I know the local transmitter was damaged, and no sign of it being sorted soon. Will there be some discount to my account please?
-
06_mikolaj
(@06Mikolaj) reported
@beanz2809 @EE This is starting to be a joke their signal has been terrible for over two weeks over here in Bristol. I've been maxing out at 2 bars
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THEBLACKSTRAT
(@theblackstrat) reported
@EE when I open a complaint about my contract isn’t it policy to ask if I’m happy with the resolution before closing it ?? I’m still not satisfied with BT/EE and so it should be open and escalated
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LifeIsDifficultEnough
(@Spezzington) reported
@EE have you got an EE broadband account? Do you know why its gone down again this evening?
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Darren 67 🌟🌟🌟🌟🌟🌟
(@dpayne435) reported
@EE I unplugged Bt box and plugged in Ee box, why should there be issues, I've had no heating no TV, No alexa, everything needs WiFi, what a **** show from you Guys
-
Ms Harkness ❤️
(@cer0deacer0) reported
@ThreeUKSupport Then I was missold a contract, will be contract your representatives ASAP. This is why @EE will always be the best network.
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Rebecca Jones
(@betchykins) reported
@EE there seems to be an issue with my mums acc. She’s got an unlimited data package which we have proof of purchase for yet she’s had a message today saying she’s got 2gb or her 12gb of data left!! Iv had a look for her and it does show only 12 when it should be unlimited!!!
-
L
(@Linzaye) reported
@EE got no internet connection on my mobile phone (only wifi)…is something down in the area? NE10 Gateshead.
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Paul
(@paulhayward200) reported
@EE How do you raise a formal complaint with EE ? The network coverage is still down with no timescale for it to be repaired.😡 Have just cancelled the first of my four lines due to this .
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Ian Hawkins
(@HawkeyeIan) reported
@EE Hi, took out a new phone contract with you on Saturday and am still waiting for the number to be transferred over from 02. Were told it should have happened by now. Could you help please?
-
Dinofloors
(@Deanofloors2022) reported
@Pope_Urbane @EE Never had a phone that I could change the battery
-
06_mikolaj
(@06Mikolaj) reported
@EE this is starting to be a joke with the lack of signal, I have max 2 bars of signal anywhere I go. Adverts promoting WiFi can help a plane land make the signal won't even let me make a phone call.
-
Laura
(@LLouisexo) reported
@EE I’m due an upgrade but the website won’t work for me 😭 and if I bypass the non-working ‘upgrade’ button and go straight to the online Shop, it just comes up with an error code. Please can someone help?