EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 195
Birmingham, England 106
Manchester, England 100
Glasgow, Scotland 88
Hackney, England 43
Bristol, England 40
Croydon, England 38
Kingston upon Hull, England 33
Hammersmith, England 29
Newport, Wales 27
Cardiff, Wales 27
City of London, England 26
Southwark, England 26
Reading, England 22
Batley, England 22
Blackburn, England 20
City of Westminster, England 18
Bradford, England 16
Halifax, England 16
Edinburgh, Scotland 15
Liverpool, England 13
Wembley, England 12
Leeds, England 12
Paddington, England 12
Walsall, England 11
Luton, England 11
Newham, England 11
Crawley, England 10
Portsmouth, England 10
Peterborough, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HJPritchard Hugh Pritchard (@HJPritchard) reported

    @EE Hey, are there any broadband issues going on right now? Had a solid red light on our smart hub for over an hour now. Resetting and what not hasn't worked.

  • aengela1961 Angela Thompson💙 (@aengela1961) reported

    @EE are you having problems in the Staffordshire area as we have no signal whatsoever?

  • Gatorpotato sam (@Gatorpotato) reported

    @EE I haven’t tried from different divide but I have closed the page down etc and restarted it. Yes I’m logged in!

  • galgertron Greg Gallagher (@galgertron) reported

    @EE Hi EE, There is currently no service in Sp53js area. Your website says there are no issues, are you able to advise please?

  • Shiroth Adam Lee (@Shiroth) reported

    Having major internet problems again at home. Xbox can’t even stay signed in :( WiFi at home and phone internet are both with EE and are having low connection problems. We had this all last week as well @EE

  • LadyRos2 LadyRos (@LadyRos2) reported

    @EE @ladbible @XboxGamePassUK I'm leaving EE its terrible !!

  • Gatorpotato sam (@Gatorpotato) reported

    @EE having issues with the website? It won’t allow me to book an MOT!

  • MurrrrMurray Alex Murray (@MurrrrMurray) reported

    @mollygiles2015 @EE I'm always surprised when I receive anything better than average service which is in itself quite shocking.

  • mollygiles2015 Molly Giles 🥛 (@mollygiles2015) reported

    Why do so many large corporations struggle to find room in their business model for compassion and good customer service bearing in mind that it makes more money in the long run? @EE are the latest culprit. And it’s an unpleasant one t’boot

  • ThePerplexedOne Ryan (@ThePerplexedOne) reported

    @EE Why are your employees calling ME asking ME to confirm MY first and last name? The idiot even opened up with "Can I speak to Ryan Pearce?" and then proceeded to ask me to confirm my name. Is this one of your numbers? 01462341325

  • mollygiles2015 Molly Giles 🥛 (@mollygiles2015) reported

    As a 10 year @EE customer, last year I went into @EE store and explained that I wanted to obtain a basic phone for my 94 year old hospitalised grandmother so she could receive pictures and updates because she was so isolated and lonely without being allowed visitors

  • laurenwllms Lauren (@laurenwllms) reported

    @EE It's mobile signal. It's been down since about 12pm yesterday

  • Jan11573135 Jan (@Jan11573135) reported

    @EE Hi Please could you give me an update on the problem we are having in the Porth area. We have had no phone signal or 4G since yesterday. Thanks Jan

  • johndmtb Blademan. 🌸 (@johndmtb) reported

    @mollygiles2015 @EE Vote with your wallet. I buy a Goodybag from Giffgaff every month, never had a problem. Not sure they do business accounts.

  • Crabak01 Kitesurfer (@Crabak01) reported

    @EE I need some help please?!

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