EE Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Simon Pearce 😈🏒🤘 (@r45her) reported 5 minutes ago

  @smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract

• 
  Lynda Hull (@lyndannh) reported 6 minutes ago

  @ee This is an emergency. I have tried the link in the text you sent, the app and your website. Nothing is working.

• 
  Rachel Bridge (@rachelbbridge) reported 19 minutes ago

  Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

• 
  Patrick Rice FCMI (@Patrick_Rice) reported 23 minutes ago from Blaydon-on-Tyne, England

  @EE @imjonnychambers He's reporting a key issue that will affect any and all users, and gave you all the info you need to investigate it. The 'leaky feeder' (as the old method in tunnels was called), isn't broke on the Tyne & Wear Metro between Gateshead and Gateshead Stadium. Investigate it!

• 
  Jee (@Samomit29) reported 27 minutes ago

  @EE 14 years of being a customer and you can’t provide me a decent service

• 
  Tracey (@T_lo1972) reported 28 minutes ago

  @EE you have taken extra money out of my account this month and I can’t sign in to anything to check why!

• 
  Theloneliest Monk (@KvetchHell) reported 31 minutes ago

  @EE Your site has the facility to rearrange an engineer appointment, but it appears to have a design fault as there is no immediately obvious button to click in order to cancel. There also appears to be no online assistant service or contact email. V. poor 0/10.

• 
  AFCdonnilad (@afcdonnilad) reported 33 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

• 
  Shmufm Breakfast - The most Diverse music (@ShmufmBreakfast) reported 35 minutes ago

  @EE @tonycarmelo15 The app is crap...this always happens after there is an update

• 
  Jill 🌹 (@jillymet) reported 35 minutes ago

  @scott_r22 @EE Having the exact same issue….prices are so high and not allowing Perks codes to be used is so frustrating!

• 
  RaSHiDa (@ItsOnlyRash) reported 35 minutes ago

  @EE I am struggling to buy a roaming pass whilst in Turkey. Can you please help?

• 
  Lynda Hull (@lyndannh) reported 36 minutes ago

  @EE URGENT I am in Australia. My 7 day pass has expired. I have been trying for an hour to renew it. Need immediate help please. Emergency.

• 
  Gordon_Stewart ⚓ (@GordonStewart_) reported 40 minutes ago

  The mobile phone signal in the UK is abysmal. 2026 & struggle to get a signal. @EE

• 
  Handsome Nick (@Nicklo2k) reported 46 minutes ago

  @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving @EE

• 
  Ade-Olusegun (@OlusegunAdekun4) reported 48 minutes ago

  @EE Has anyone else had @EE send contract terms after sign‑up, ignore service issues, and then hit your credit file? Because this whole experience feels like a masterclass in how not to treat customers.