EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 220
Birmingham, England 131
Manchester, England 99
Glasgow, Scotland 66
Minehead, England 37
Hackney, England 35
Southwark, England 33
Bristol, England 33
Croydon, England 32
Cardiff, Wales 31
City of London, England 31
Newport, Wales 27
City of Westminster, England 25
Blackburn, England 23
Reading, England 21
Hammersmith, England 19
Plymouth, England 18
Liverpool, England 17
Batley, England 17
Bradford, England 16
Bedford, England 14
Wembley, England 13
Edinburgh, Scotland 12
Romford, England 12
Luton, England 12
Peterborough, England 12
Shrewsbury, England 12
Newham, England 12
Sheffield, England 11
Wandsworth, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • iansco Mr Neutron (@iansco) reported

    @EE why is my phone suddenly saying "emergency calls only" here in Richmond TW9 / TW10 ?

  • a514ley Ash Houghton (@a514ley) reported

    @EE I haven’t replied because I have rubbish signal! Why is it so bad?

  • KikiVHowell kikiV (@KikiVHowell) reported

    @EE @SkyUK are you both having issues with signal in #wales? Problems with calls on 3G/4G and over Wi-Fi. Been a couple of days now

  • InSaNeBeAtS22 GoddessNeko (£10 tribute) (@InSaNeBeAtS22) reported

    @EE internet currently down. Its nearly 1am and it says to call a number which opening hours are only till 8pm. Help?

  • cdibble Clare Dibble 🙋🏻‍♀️ (@cdibble) reported

    @DeputyGrocott @EE I’ve been with EE or predecessors since mobiles were a thing. I tell them I’m going to leave! I got my a14 for same cost I was paying my a11 with 25 GB data by trading in and getting £12 discount a month along with long service discount.

  • dickins_dick **** dickins (@dickins_dick) reported

    @Lionesses @EE @RachelDaly3 👊⚽top player thank god, from a poor England performance 🤔

  • NbTickinAlong Colin Stewart (@NbTickinAlong) reported

    @DeputyGrocott @EE EE is owned by BT so a BT sim is on EE network. If you have landline or broadband from BT you can get a good deal

  • AmyGriffiths159 Amy Griffiths (@AmyGriffiths159) reported

    @EE Having signal issues no bars at all, currently in Birmingham. I couldn't recieve a phone call it went to voicemail then when phone call came through after she tried twice nurse from occupational health couldn't hear me. We had to rearrange the phone call tomorrow at 11am.

  • RossChilds10 Ross Childs (@RossChilds10) reported

    @EE I've only jst seen these msgs. I've got ps5 but seem to b having issues staying online when playing online.

  • NAHead10 NAHead (@NAHead10) reported

    @DeputyGrocott @EE 3! Better offers and service...

  • edchootenor Edmond Choo (@edchootenor) reported

    @EE Tried at least 30 times. Wouldn’t scan. Was able to scan others but not mine. Official document and yet still wasn’t able to help. Wasted much time and extra money.

  • Paul22260748 Paul (@Paul22260748) reported

    @EE So Ee send me an email about my contract coming to an end.I click on the link,I can have the same cost but without the free offpeak calls and it says only half the download speed I receive now.Customer loyalty at its finest.

  • F_T_V_M First time valley mam (@F_T_V_M) reported

    @EE how long are masts going to be down in the Merthyr Tydfil area please? Trying to makes calls these last few weeks have been a nightmare! As for using mobile data it doesn’t work In many areas?!

  • MillyMolly1987 Amanda (@MillyMolly1987) reported

    @DeputyGrocott @EE Got mine down to a delivery cost only by keep asking and pushing.

  • agentvietnam agentvietnam (@agentvietnam) reported

    @EE i can’t be alone in thinking the physical sim to esim process is utter dog ****

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