EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 217
Birmingham, England 122
Manchester, England 97
Glasgow, Scotland 61
Bristol, England 37
Croydon, England 36
City of London, England 34
Southwark, England 31
Minehead, England 31
Newport, Wales 30
Cardiff, Wales 29
Hackney, England 28
City of Westminster, England 26
Blackburn, England 25
Reading, England 23
Hammersmith, England 20
Liverpool, England 18
Batley, England 18
Plymouth, England 14
Bradford, England 14
Leeds, England 14
Bedford, England 13
Luton, England 13
Newham, England 13
Wembley, England 13
Edinburgh, Scotland 12
Peterborough, England 12
Romford, England 12
Shrewsbury, England 12
Milton Keynes, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • n1_hak_ N. (@n1_hak_) reported

    @EE pattern your service

  • AFGHAN1972 mighty kopites 1892⚽️⚽️⚽️⚽️⚽️⚽️ (@AFGHAN1972) reported

    @EE Number 1 expensive network 2 fact

  • paddyhalliwell Patrick Halliwell (@paddyhalliwell) reported

    @EE Re: the Gower Peninsula data connection. Lots of visitors there at the weekend. The network doesn’t appear to be able to handle the capacity. Mobile data at an unusable rate. Is it the masses of people attending to use the network? , if so any plans to improve the capacity?

  • joshjay1969 Josh Higgins (@joshjay1969) reported

    @EE Hi LB - thanks for your reply. Am I right in saying that once the 24-month contract has ended and it ‘rolls on’ it is ‘rolling on’ on a month-by-month basis until the customer stops the rolling monthly contract or enters a new 24-month contract?

  • SquishyFishy9 Caz (SquishyFishy) (@SquishyFishy9) reported

    @EE Shockingly the message I sent you via DM hasn't been acknowledged or replied to. Almost like you just wanted to divert a customer from posting publically.

  • SquishyFishy9 Caz (SquishyFishy) (@SquishyFishy9) reported

    @EE Another non-answer. I'm so tired of EE. You treat customers like cash cows and don't care a jot when you mess things up and stress people out.

  • crispybacon245 Sammy Duncan (@crispybacon245) reported

    @EE No problem!

  • Lord_M00n José Antonio (@Lord_M00n) reported

    @EE @ThreeUK need to improve their fixing times, they are very slow, but your price compare to three is double.

  • runtmancleaves Anthony Cleaves (@runtmancleaves) reported

    @EE since you did maintenance on the network in my area a few weeks ago, my coverage had been shite. Is this expected? BS13 I barely get a single bar.

  • mauricefir Maurice Firman (@mauricefir) reported

    @EE how did my mobile connect to a maritime/aircraft/Zone E network on West Runton beach yesterday? I thought maybe a cruise ship was moored offshore but nothing could be seen? Very confused!

  • freddiepconway freddie conway (@freddiepconway) reported

    @EE my replacement sim is showing no service, and I don’t have another phone to call 150 or the other number. Please help asap

  • markparrwilson mark wilson (@markparrwilson) reported

    Recommend anyone thinking of going with @EE or anyone on it to get out while you can. Been having signal issues for months now and the customer service is a joke. To the point I was told they don't guarantee every phone will get a signal. Highly recommended avoiding them.

  • CoutureBeans Couture Coffee Beans (@CoutureBeans) reported

    @SamsungMobile @EE very unimpressed. My husband bought to galaxy fold phones the originals about 18 months ago, as we are both key workers, myself in the community with vulnerable ppl. My camera housing cracked just in my pocket as never dropped the phone. Cont.....

  • Rachel_Eaver Rachel Eaver (@Rachel_Eaver) reported

    @EE Please can you read the pm I sent you as yet again having signal issues and no internet connection

  • omegadan7 omegadan (@omegadan7) reported

    @EE @5tevieM I tried the 150 to check my balance & it says number not in use anymore and please help.

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