EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Baker (@BakeronBusiness) reported@EE Today’s the day when I’m being switched over to you from Plusnet. My internet service has indeed been switched off by Plusnet…but I’ve had no email from you about when and how to connect my new hub. Can you help?
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Richard Bentall #FBPE @richardbentall.bsky.social (@RichardBentall) reported@EE your complaints team finally rang me several days after they said they would. My complaint was not resolved. Your call operator was patronising and could not explain why the issue was unresolvable. Incredible. Do you want customers?
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Heading 270 🇬🇧 (@Atco64) reportedOf course I missed the England equaliser 😡 @EE I want to terminate NOW and I want my money back #ShitEETV
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Bear29 (@29Bear29) reported@EE why is your website such none functional dog **** for doing the simplest thing, can’t download bills, can’t even put an EU roaming package on and all this on a business account
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Nathan (@Na676767nana) reported@EE my mum and dad are in turkey just landed today but isn’t getting any service can you help at all? They both having issues
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n (@nigsnooker) reported@neilrgreen @EE Same re signal for me i joined EE and the signal is the worst ive ever had
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Erika Braverman (@ErikaFromMurica) reported@EE I'm stuck in a doom loop with the EE Diagnostics bot trying to get broadband help. It asks me a question, I answer the question, then it starts the whole thing all over again - help!
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n (@nigsnooker) reported@EE I tried that through automated chat but all they said was the signal strength in my area was ok but tried to explain its every area i go to its really poor but the person didnt seem to understand what i was suggesting
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Jamie (@Jamie__Gray1) reported@EE So what happens with my 7 days of data for 30 pound do I get reimbursed for that aswell considering I’m no able to use.. and surely if it’s worldwide I’m no the only one with this issue
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Gary Reid (@garyreid94) reported@EE @_nicks_tweets You clearly have issues get it sorted
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Gerri (@Gerri6uee) reported@EE absolutely useless customer support - UK’s most popular provider, what a laugh!!
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gerardmcswiney (@Gmcswineyyy) reported@RichardBentall @EE Always amazed that communication companies are so bad at communication with customers.
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JanettoCornetto 🤿 (@janettocornetto) reported@EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.
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Michelle Edmundson 💙 (@Shellebags) reported@EE Absolutely disgusted by your team. I’m in France driving to Switzerland & my service won’t work because you changed my price plan even though I’ve called twice to check roaming would be ok. I’ve got an 850km drive, no maps and your solution? Buy a sim and you’ll give me £20?
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Alex Wise (@AlexCWise) reported@EE Does this include the Android app to log in as keeps asking me to login, i do then loops back to same screen. Also very stuttery