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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bedford, England 9
Swadlincote, England 1
Portsmouth, England 6
Plymouth, England 7
Manchester, England 39
Ealing, England 5
Croydon, England 40
London, England 166
Grantham, England 1
Waltham Forest, England 6
Derby, England 1
Newton Aycliffe, England 7
Neston, England 1
Coventry, England 7
Bristol, England 28
Glasgow, Scotland 76
Blackburn, England 7
Castleford, England 1
Nottingham, England 12
Newport, Wales 31
Falkirk, Scotland 6
Milton Keynes, England 4
Camden Town, England 11
Oldbury, England 9
Walsall, England 12
Stalybridge, England 1
Southall, England 1
Cumbernauld, Scotland 1
Hamilton, Scotland 3
Wrexham, Wales 3
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • slomoassassin
    mo (@slomoassassin) reported

    @EE I am abit dissapoined with EE I ordered the S26 ultra today that's coming tomorrow I've been a loyal customer for time you guys can't even chuck in a free screen protector especially when I am paying £91 for the contract

  • LasallianSean
    AnnunciationSean (@LasallianSean) reported

    What a shock...I call @EE to cancel a contract and I'm kept on the line waiting for 15 minutes to speak to someone (and I've now had to give up as I have to go out). You can be sure that if I was seeking to buy something or add a line that they would answer immediately.

  • csteventon61
    Clare (@csteventon61) reported

    @EE we've had no er coverage for 4 days, keep being told you're working on a problem but not much help when as a family you're still taking our money!!!

  • cARacTac
    Dean Phillips (@cARacTac) reported

    "I’m sorry I can see that your issue has already been escalated to the relevant team, they are working on this issue with @bt_uk Hopefully, it will be resolved soon. Please contact us tomorrow for an update." @TalkHomeUK @EE more lies from the 3 bandits

  • emstusimba
    emma wing (@emstusimba) reported

    @EE keep having issues with text messages not going through/ sending. Very frustrating

  • PrimeSiteUK
    PrimeSiteUK (@PrimeSiteUK) reported

    @alphafox UTTER ****! And @EE use this **** to promote its mobile service? Seriously?

  • BrianSlater1976
    Brian Slater (@BrianSlater1976) reported

    @EE signal issues in KY12 yet again. No connection on mobile and as recently moved to 4G broadband no connection either

  • liam_spx
    Liam Parry (@liam_spx) reported

    @EE I ain't calling you as I do not want the call to be recorded or wait on hold for two hours like you usually do. I don't owe any money towards you, it isn't my fault your customer service agent forgot to cancel it

  • Number1KenBarb
    AfterAllaDatSurgeryYourStillUgly (@Number1KenBarb) reported

    Is it just me or does @EE payment service never seem to work? Every month it’s the same issue and I have to call like it’s 2006 and spend 20 mins just paying my bill!

  • jonesy_laaa
    Sarah Jones #21 (@jonesy_laaa) reported

    @EE I’ve tried ringing and I’ve been on the phone twice this week to sort it out and after an hour, you guys hang up on me. Just give me back my refund please. It’s beyond a joke when my final bill was you was generated on the 18th March!

  • __sine_nomine
    S Esq (@__sine_nomine) reported

    @WoodUksparky137 @EE Never ever buy a phone with a contract on a finance agreement. Companies will often charge a premium for the device opposed to buying it outright when often you can negotiate/find a discount. SIM only is usually a lot cheaper and offers more flexibility.

  • raphy_lawren
    LR (@raphy_lawren) reported

    @EE It's so frustrating that I can't speak to someone... It's only automated responses and a chat service. Everyone on there obviously don't know the job. I need to talk to someone on the phone.

  • robertwhite7961
    robertwhite7960@gmail.com (@robertwhite7961) reported

    @EE I never used All my data but I’m in hospital thanks for rinsing me when I’m at my lowest. Great job

  • AndyFurnival2
    Andy Furnival (@AndyFurnival2) reported

    @WoodUksparky137 @EE EE, a premium priced network, for the lowest possible service. The annual price increases are the only consistent aspect of EE

  • T_Northernbloke
    Andrew Harbot-Taylor (@T_Northernbloke) reported

    @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

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