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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 141
Maidenhead, England 2
Sheffield, England 1
Newton Aycliffe, England 13
Dunfermline, Scotland 6
Hackney, England 11
Northwich, England 1
City of Westminster, England 7
Normanton, England 2
Croydon, England 18
Telford, England 7
Islington, England 6
Lincoln, England 1
Coventry, England 4
Doncaster, England 2
Exeter, England 2
Cardiff, Wales 8
Wandsworth, England 2
Ashton-under-Lyne, England 3
Saltburn-by-the-Sea, England 2
Stevenage, England 2
Glasgow, Scotland 64
Birmingham, England 31
Newham, England 3
Morecambe, England 2
Manchester, England 50
Edgware, England 1
Halstead, England 1
Caernarfon, Wales 1
Hammersmith, England 18
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LeilaniDowding
    leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported

    @EE An hour? How does that work if power lines rarely done if there’s a storm or any other kind of emergency..

  • Michael66108716
    micka9990 (@Michael66108716) reported

    @EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have

  • Paul0970
    Paul (@Paul0970) reported

    X really are useless, right? Report an account for impersonating @EE support and X says the account did not violate their terms of service. So they can carry on scamming.

  • AndyRob04327914
    Andy (Honk Honk) Robertson (@AndyRob04327914) reported

    Anyone else got @ee broadband issues? I'm done with them. At one point is it a breech of contract so I can bin them off.

  • mindthegap2018
    MindTheGap (@mindthegap2018) reported

    @EE I tried speaking with support multiple times but no one seems to be willing to resolve my problem, can you look at complaint Ref: C10003735835 and call me back when possible with a resolution please.

  • Wozza777
    Wozza (@Wozza777) reported

    @stuuk11 @LeilaniDowding @EE I’ve been all through this with my parents they phone switches to the mobile network when the WiFi is down

  • wxmsmith
    Neal (@wxmsmith) reported

    @EE please provide a contact link or phone number to discuss my mother’s account with you (I am on the account). Your website is no help

  • a37yM
    Arty Em (@a37yM) reported

    @LeilaniDowding @EE I've had this very argument with our providers for the last 2 years. Whenever I renew a contract they read me info about the landline being internet-based, & ask if I have a mobile should I need emergency services if the landline is unavailable. This is NOT progress.

  • BagFleaBag
    Jo Oliver 💜🇬🇧 (@BagFleaBag) reported

    @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.

  • zombiestyled
    TheGreatCordwainer (@zombiestyled) reported

    @LeilaniDowding @EE Personal use satellite radios on their way. CB radio. Personal use batteries. Could be considetrd a backwards step, but copper line phones were never power free magic.

  • WanderingIan
    Ian Dickerson (@WanderingIan) reported

    @LeilaniDowding @EE Most people have a cordless phone in their home. If the power went out it becomes useless. Only corded phones work in a power outage

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    Does anyone have any tips as to how to get a response from @EE_coapp or @EE Have tried DMs, their useless help message function and a call. Nothing Think they’ve all left this Earth. So much for their performance guarantees

  • ChoralSymphony
    Ludwig Van B's (@ChoralSymphony) reported

    @LeilaniDowding @EE already happened in Wolverhampton with my parents. All comms in now reliant on the internet, mobiles. Dad's on the emergency roster for energy, cos of oxygen machines, but it's soooo cack-handed. The govt is always blindsided by tech and the lobbyists money. They are all morons

  • agoldentale
    Dudley (@agoldentale) reported

    @EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either

  • muhrcel
    marcel (@muhrcel) reported

    .@ee @eesupport Hello EE its marcel. Pls fix my broadband it is ruining my valorant gameplay and im gonna have 2 Explore my options if u make me lose RR again. When it disconnects it says broadband is disconnected even though ive changed nothing. Thx - marcel customer

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