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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 152
Leeds, England 4
Galston, Scotland 5
Glasgow, Scotland 77
Falkirk, Scotland 7
Letchworth Garden City, England 3
Bristol, England 19
Ipswich, England 5
Portsmouth, England 3
Bradford, England 4
Poplar, England 4
Salford, England 2
Middlesbrough, England 4
Hackney, England 10
Croydon, England 21
Halifax, England 8
Birmingham, England 43
Kingston upon Hull, England 1
Penicuik, Scotland 6
Manchester, England 38
Brough, England 1
Stafford, England 2
Annan, Scotland 1
Liverpool, England 9
Newport, Wales 18
Blairgowrie, Scotland 1
Blackwood, Wales 2
Wandsworth, England 4
Sevenoaks, England 1
Gillingham, England 5
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Rudolph4974
    lord farquar (@Rudolph4974) reported

    @ee what’s the point in paying for 5g phone when it won’t even give me a signal on 4G !! Ridiculous!!

  • James_Nickless
    🏴󠁧󠁢󠁥󠁮󠁧󠁿 James Nickless BS© 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_Nickless) reported

    @ad_moran4 @EE @O2 Enjoy the lack of signal. I switched the other way last year and haven’t looked back.

  • DinaGlyphs
    Opeyemi Daniel (@DinaGlyphs) reported

    @EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. It’ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: There’s no public EE Wi-Fi available here.)

  • loisgriff_
    beth a (@loisgriff_) reported

    @MartinPowe16355 @EE Nah I hardly ever have problems with them

  • loisgriff_
    beth a (@loisgriff_) reported

    @Darth_VaderNo1 @EE They are not crap down here; they may be up there, but not down here, and I’m talking about ee sim not internet, phone, or whatever else they offer.

  • Equilan
    Equilan (@Equilan) reported

    @EE So , that's the end of the conversation @EE? Your bot ran out of things to say? I told you I have issues ringing 150 and your bot told me to get this fixed by ringing 150? I guess I just won't pay the bill then. Let's see how long it takes EE to contact me.

  • WendyJBrown65
    Wendy (@WendyJBrown65) reported

    @EE network down again in the Runcorn area. Any update when it will be back up and running

  • tankie76
    Linda Rogers (@tankie76) reported

    @ad_moran4 @EE @O2 Please look at which provider offers the best coverage, I moved from o2 as their coverage was so poor. EE is much better! I’m now sim only and pay £30 a month with EE for unlimited data, calls and texts etc.

  • lukemcgillen
    luke (@lukemcgillen) reported

    @EE I ordered a Playatation game and DPD won’t deliver it (waited in for a whole week) and there is no way of calling or contacting you regarding the issue abd no tracking info for the order. How do I resolve this?

  • ad_moran4
    𝐀𝐃𝐙 (@ad_moran4) reported

    Very frustrating that after being a loyal customer of @EE for over 25 years the best deal they can do me is £73 a month for the new iPhone 17 when @O2 can me the same deal for £57 a month. Loyalty means nothing these days ! 😡

  • SurinderRehal
    Surinder (@SurinderRehal) reported

    @EE This is becoming a joke, and as I’ve said previously, I haven’t got the energy to go up and down three floors to sort your rubbish out

  • Mr__J_J
    Mr J (@Mr__J_J) reported

    @ad_moran4 @EE @O2 O2 signal is very bad, masts always going down, they now offer an extra charge if you want signal to use the new satellite scheme.

  • JaxRalph1992
    JaxRalph1992 (@JaxRalph1992) reported

    @ThreeUK I renewed my contract for a one year last year with you guys. Turn off a couple of months maybe realise I cannot wait to leave in September. And jump to @EE . I’ve been with 3uk since 2012 since you joined Vodafone, my signal and 5G have been terrible

  • coastersteve
    Steve (@coastersteve) reported

    @EE I'm at the point of ditching my contract with EE which I've held since you started and before that Orange. Scaring customers is a terrible way to gain customers. They're coming back at 7, the cctv is on and I'll record them lying to my face to get a sale.

  • shawtty64
    Me (@shawtty64) reported

    @EE there's a problem with your app AGAIN .... Please dont tell me to contact you as all ee tell me is it'll be back up and running in 24 hrs ... this is avweekly occurance. Think you need better IT to run your app

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