EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 200
Birmingham, England 103
Glasgow, Scotland 93
Manchester, England 79
Hackney, England 44
Bristol, England 38
Croydon, England 36
Southwark, England 33
Kingston upon Hull, England 33
Newport, Wales 27
Batley, England 27
Hammersmith, England 26
Cardiff, Wales 26
Reading, England 26
City of London, England 20
City of Westminster, England 18
Halifax, England 17
Edinburgh, Scotland 15
Camden Town, England 15
Liverpool, England 14
Blackburn, England 14
Crawley, England 14
Bradford, England 13
Luton, England 13
Wembley, England 13
Walsall, England 12
Barnet, England 12
Paddington, England 12
Leeds, England 11
Portsmouth, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • vvitchii ✨ (@vvitchii) reported

    @EE It's just going to keep taking it till you fix it on your side

  • andyphillips80 Andy Phillips (@andyphillips80) reported

    @EE hi I’m on a connecting flight in Dubai heading to Bangkok and my phone won’t change over to local network. Had this problem in Spain in July. Can you sort this for me please in Dm

  • chris_holloway1 Chris Holloway (@chris_holloway1) reported

    @EE I'm travelling on the 17th and returning on the 23rd, my billing cycle starts on the 18th. Would that mean I just pay 1 day's worth in one bill and then 6 days in the other bill if I cancel it as soon as I get home?

  • Stormblade27 Richard S Hookway (@Stormblade27) reported

    @EE told to post on here because app doesn't work. It's the latest version, uninstalled, reinstalled multiple times. Only display 1gb. No minutes, no texts. So I use 150 text service instead. It used to work fine. But as usual some idiot wanted to 'improve' it.

  • IkeagoneKatz Neil Mannix (@IkeagoneKatz) reported

    @EE afternoon - is the app down? Can’t load data, minutes, text figures.

  • kiebeattie o2 priority (@kiebeattie) reported

    @MissButton89 Shame that Sian, try @EE for a phone signal, it may help

  • my_th0ts1103 passion_berry (@my_th0ts1103) reported

    @EE pls, why is signal so horrible in SE5 9PL area?

  • BrushedBasil Just Me (@BrushedBasil) reported

    @EE Cancelled it. 5 days to respond, no one returned calls. Absolutely crap customer service. I went with @VodafoneUK broadband in the end.

  • wjpetri WPetri (@wjpetri) reported

    @EE I’ve just got iPhone 14 tried activating eSIM nothing working, I’ve tried transferring from old iPhone, now SIM card no longer works. I go to myee and site is down, got no phone, so frustrating. Help

  • Cocksuckinspun1 Harry Bay (@Cocksuckinspun1) reported

    @EE so I need to top up. So how ******** do I top up when you're system is not available

  • mrss009 Nat (@mrss009) reported

    @EE I have tried to message you dm but it won't load my signal is so bad 😫

  • Fletchmeister81 Darrell fletcher (@Fletchmeister81) reported

    @EE There is a lady called dominique who is dealing with it till last engineers visit ill wait for a call from her or a member of the team who actually knows what there doing and saying to me, i wont be fobbed off anymore and will cancel direct debit if its not sorted

  • Emma_Omalley Emma Lou (@Emma_Omalley) reported

    @EE Hi, I am having awful problems with my network at my new address - keeps cutting off mid call. Tried on my partners handset (also EE) and having same issues. I tried to call but cutting out even whilst on hold with you. Can someone help? First part of postcode is HX6 1

  • chxntellemariex chantelle (@chxntellemariex) reported

    Really nice of @EE to take my money, yet there’s no confirmation of them receiving it and their customer service team keep going silent on me and not responding!

  • Tea_and_chocs Tea and chocs (@Tea_and_chocs) reported

    @EE help! I’m abroad, have my roaming switched on and it’s been working fine but today can’t seem to access any network so am stuck at the hotel. Have switched phone on & off, changed to manual network selection, not working!!

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