EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 224
Birmingham, England 149
Manchester, England 103
Glasgow, Scotland 71
Minehead, England 69
Hackney, England 38
Croydon, England 37
Bristol, England 36
Southwark, England 29
City of London, England 29
Reading, England 28
Cardiff, Wales 27
Newport, Wales 23
Blackburn, England 20
Liverpool, England 18
Bradford, England 16
Batley, England 16
Bedford, England 16
Plymouth, England 16
Hammersmith, England 15
City of Westminster, England 13
Peterborough, England 13
Wandsworth, England 12
Luton, England 12
West Bromwich, England 12
Wembley, England 12
Romford, England 12
Newcastle upon Tyne, England 11
Leeds, England 11
Norwich, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JoJo_Elizabeth_ JoJo__. (@JoJo_Elizabeth_) reported

    @EE I won't air my issue on social media, I can't imagine it would encourage custom for you 🙃

  • ModReds MOD RED (@ModReds) reported

    @EE Hi guys..... thinking of getting broadband with you. My partner is an EE customer already will we get the discounted price?

  • kingstoby1 Toby King (@kingstoby1) reported

    @Ady2503 @EE Never

  • toopak19 Raja R Ahmed (@toopak19) reported

    @EE Terrible service

  • londonlad2021 uk guy (@londonlad2021) reported

    @EE Isn’t that a bad thing for those who paid 57 month from last month ?

  • kayakingruss Russ (@kayakingruss) reported

    @EE are there reports of shocking Internet in the b79 area of tamworth. Never know it so bad as what it has been lately

  • vminlouis kat.⁷ 🍊 (@vminlouis) reported

    HELP @EE

  • 2dlee Lee Bining (@2dlee) reported

    So @EE it's been over a month and I still don't have my Gaming Unleashed bundle. This is unacceptable and grounds to cancel. Texting UNLEASHED to 150 just gives me a standard reply telling me what keywords to use. Sort it please.

  • becks_83M b.d.m82 (@becks_83M) reported

    @EE i want to cancel my contract but nobody is available via chat to talk to

  • mark_is_caching Mark Ward (@mark_is_caching) reported from Sproughton, England

    @EE morning. I get BT Sport through you - app and big screen - if I cancel does it run through to when the next payment was due or is it 'cut off' immediately - thanks in advance

  • IIWoodyII Jon (@IIWoodyII) reported

    @EE what's going on EE no mobile signal in ws4 area for almost a week not good enough when is services going to be restored

  • BORO_1971 Phil (@BORO_1971) reported

    @EE I have contacted EE 3 times now via DM and chat but still don't have a fix date all I know is there is a problem with a mast. Can you confirm if I can cancel my contract as I have zero service. Maybe EE have tried calling me but as I have no service.......

  • SimpleGeekGamin Simple Geek 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@SimpleGeekGamin) reported

    While playing @iracing and in a good battle for 3rd, my @ee 4g router decided to cut out for a split second kicking me from the race. And this is the second time today that the router has done this. And each time I've checked it it has blue lights on all the symbols!

  • iakhtar1 Ims (@iakhtar1) reported

    @M1K3YTAY @EE Good opportunity to leave EE and move to another network if you've only just upgraded. I made the mistake of being manipulated into upgrading. Customer services keep getting worse and prices have gone up a few weeks later. The worst mobile network in the UK! #unEEthical

  • DeborahJameson4 Deborah Jameson (inlays.co.uk,) Heritage Inlay De (@DeborahJameson4) reported

    @EE Me innit. I’ve been acting on using the ship iPhone 11?and the **** iPad Pro

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