EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 199
Birmingham, England 93
Glasgow, Scotland 89
Manchester, England 52
Hackney, England 50
Kingston upon Hull, England 35
Hammersmith, England 33
Bristol, England 33
Croydon, England 29
Newport, Wales 28
Reading, England 24
Southwark, England 21
Cardiff, Wales 20
Batley, England 18
City of London, England 15
Wembley, England 15
Bedford, England 15
Barnet, England 14
Luton, England 12
Wolverhampton, England 12
Crawley, England 11
Halifax, England 10
Portsmouth, England 10
Bradford, England 10
Edinburgh, Scotland 10
Blackburn, England 9
Walsall, England 9
Romford, England 9
Milton Keynes, England 9
Normanton, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • themantiger De mantiger (@themantiger) reported

    @EE I have been your customer from when you're one to one. But The deal you offered me is £15 =40gb while those you piggyback is offering is offering £8 = 12gb. I might switch within 7 days

  • pj_vice PJ Vice (@pj_vice) reported

    @EE Three sucks

  • icklepez Gemma (@icklepez) reported

    @EE @JoshOwens98 As long as its not just from the coverage checker, real life really doesn't match it. I'm with EE (via virgin) as it's the only one I can get any spotty signal with in my flat but the checker will tell me I can get excellent 4G inside and out when I'm on emergency calls only!!

  • pennylopey89 Pennington (@pennylopey89) reported

    @EE Hi. My app is saying I can now upgrade and pay nothing, but when I go to the website it's still showing an early upgrade fee of £50.26 Can you help please?

  • LFCNuMbEr6 AndySW (@LFCNuMbEr6) reported

    @DPDgroup_news are the worst courier, why use them @EE

  • anne_germain Anne_Germain (@anne_germain) reported

    @EE Help, changed from a pay monthly business account to a PAYG because company closed. Now I’m in Spain working, my phone doesn’t work everything is Barred! How do I fix it when I can’t call EE from my phone to fix it? Ive tried everything online & nothing changed

  • jacksterb93 Jack Bartlett (@jacksterb93) reported

    @EE Only being offered because you never get any signal outside a city

  • Samstev37590895 Sam stevens (@Samstev37590895) reported

    @EE hi do you have any idea how long the signal will be down in seaford?

  • sajadah sajadah (@sajadah) reported

    @EE Home WiFi not working !!! Strange day for it to crash ?

  • toobbroadband toob (@toobbroadband) reported

    @fifibonbebe @EE Hi Fia, we were experiencing a network-wide issue which should now be fixed. Please could you reboot your router and if the issue still persists then try turning off/on your ONT too? Thanks, Zoe

  • icklepez Gemma (@icklepez) reported

    @EE Ooh 4G and 5G coverage, my phone advised me not to download my emailed tickets in a town centre yesterday as the 2G signal couldn't support it. 2G 🙄

  • fave_chan My Favourite Channel (@fave_chan) reported

    @J0K3R_GaNg @EE @TwitterSupport Can confirm samsung n20 - videos not working on twitter

  • alloasharon Sharon C (@alloasharon) reported

    Just wondering what it takes to get @EE to actually respond to 2 letters (both signed for) or to have customer service people that can actually help with a query (have made 5 phone calls)? Diabolical service!

  • flostdesign Flo Steer (@flostdesign) reported

    @EE my data use is still increasing on my account even though it is meant to be frozen during the football tonight. Please help?

  • BBCWBeaver weather beaver 🇬🇧 (@BBCWBeaver) reported

    @EE Even in London, your signal is poor and your customer service and efficiency is zero. Never get EE. They’re petrified of O2, obviously!

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