EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 195 |
| Birmingham, England | 95 |
| Glasgow, Scotland | 89 |
| Manchester, England | 83 |
| Hackney, England | 39 |
| Bristol, England | 39 |
| Southwark, England | 33 |
| Kingston upon Hull, England | 33 |
| Croydon, England | 32 |
| Newport, Wales | 28 |
| Batley, England | 28 |
| Cardiff, Wales | 26 |
| Hammersmith, England | 24 |
| Reading, England | 23 |
| City of London, England | 23 |
| Halifax, England | 17 |
| City of Westminster, England | 16 |
| Blackburn, England | 15 |
| Liverpool, England | 13 |
| Edinburgh, Scotland | 13 |
| Wembley, England | 13 |
| Crawley, England | 12 |
| Bradford, England | 12 |
| Leeds, England | 12 |
| Paddington, England | 12 |
| Camden Town, England | 12 |
| Luton, England | 11 |
| Wolverhampton, England | 10 |
| Portsmouth, England | 10 |
| Newham, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Hilary Wallwork
(@Hilwallmanc) reported
@EE Will we be compensated for lack of being to use the network which we already pay high rates for
-
Christoff 💦🦦
(@floodywalker) reported
@EE We getting refunds for having no service for two days now?
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Johnny
(@YORKSICLAD) reported
@EE Mines still 1 bar signal!!!
-
THE_RUG_LORD_LC
(@rug_lc) reported
@EE @ee thanks to you guys i got lost on my way to Manchester yesterday my maps stopped working your network being down cost me more in fuel to get to my destination!!!!
-
Lesley
(@mrsmonty) reported
@the_sensefield @Reallisariley @EE Last major issue I had was back in 2015. Been a customer since T-Movike back in 2009
-
Kate Wright
(@katewright29) reported
@EE Not my experience unfortunately. Signal is poor and intermittent. I got a phone message two days late due to lack of signal. I do animal rehab so this delay resulted in an animal dying.
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𝐌elissa Goude✨
(@xMelissa_G) reported
EE STILL down 😒😒😒 @EE sort it out
-
Matthew Shearer
(@m_shearer) reported
@EE Any compensation for the inconvenience caused for the outage?
-
Jojo Scoble 🔬
(@JojoScoble) reported
@EE Hi, I still can’t login to my eye app and it tells me that I must try again later. My account doesn’t work either even though, any updates on this would be great please?
-
Tom M.
(@thomasmul) reported
@PhysixGuy @EE @Ofcom Ofcom wont listen unless youve raised an complaint with EE, allowed them to respond. If inappropriate you them have to write an official complaint and if not resolved, request a deadlock letter. EE have 20 days to dealnwith it so not sure why you'd be contacting ofcom after 1 day
-
The Metal Ninja
(@TrueMetalNinja) reported
@EE tried to apply free Boost. Website option is not working to select the boost. Text request was sent but has not worked. When will this be fixed?
-
Rhys
(@RhysGamerx) reported
@EE The wife and I have had no 4G in over 2 weeks. Signal defaults to E, 3G or no signal and we have no data anywhere in our local town outside of wifi. Happy to take our money each month after providing sub par service! 😡
-
Dave
(@daveLadlow) reported
@LCFCMATTFLY @EE I understand their frustrations but shouting at steve on the EE Twitter feed demanding compo for something that in this day and age could happen to any network at any time is pointless,
-
💙 rhubarbrhubarb 💙
(@SusanEllenBuch1) reported
@EE I didn't get my requested ring back yesterday regarding broadband service not working - husband has already used his phone data up for the month - please can you help?
-
SP 💙🐾💞🐾💙
(@cinemasue) reported
@linziblench @EE Have you called them ref dropped signal. I’m in North Tyneside and experience dropped calls all the time. It’s due to at least one vandalised mast. I received half price line rental.