EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 226
Birmingham, England 139
Manchester, England 97
Glasgow, Scotland 69
Minehead, England 42
Hackney, England 37
Croydon, England 32
Bristol, England 32
City of London, England 31
Cardiff, Wales 30
Southwark, England 30
Newport, Wales 27
Reading, England 24
Blackburn, England 22
Batley, England 20
Liverpool, England 20
City of Westminster, England 17
Bradford, England 16
Bedford, England 16
Plymouth, England 16
Wandsworth, England 13
Romford, England 13
Wembley, England 12
Norwich, England 12
Peterborough, England 12
Newham, England 12
Dunfermline, Scotland 11
Leeds, England 11
Sheffield, England 11
Portsmouth, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrissiTea Chrissi (@ChrissiTea) reported

    @EE I've not had signal for 2 days and your website coverage checker doesn't have my device in the drop down menu, so I can't check. It seems like a fair amount of other people are having this issue based on down detection sites

  • charlesemills Charlie Mills (@charlesemills) reported

    @EE Yes, as my problem is with my broadband - 4g also very slow though

  • earthinhabitant Vivek Marwah (@earthinhabitant) reported

    @EE I travelled to India and added Bolt for 10 pounds to receive and make 60 minutes of calls to UK and India now. It worked for 2 days and I made 10 minutes of those calls. Now no signal is coming on my phone and there is no India helpline No or email or chat support. Help

  • Fatima__B Fatima B (@Fatima__B) reported

    @EE why is your website not working?!?!?!?

  • BBBYetAgain BuildBackBetter2022 (@BBBYetAgain) reported

    @EE Virtual signaling crap

  • Sasha_saffron #LapisLazuli (@Sasha_saffron) reported

    @EE Why trade in your phone? You never had to do that before? So you can resell a phone that’s battery life drains with every update? Then we were told that our contracts were going up £6 off a month? For a service that barely gets 3G let alone 5g.

  • izzybusy23 Eve Alexander (@izzybusy23) reported

    @EE why is the signal in central gloucester by the cathedral absolutely awful lately? Literally nothing loads on my iPhone. Shows full 4g but literally takes an age to load any internet pages. Not my phone as my boss has an android and has the same problem.

  • Sasha_saffron #LapisLazuli (@Sasha_saffron) reported

    @EE Yeah Connor, I’ve done all the troubleshooting things with it. It seems the latest update was the issue. It’s down to Apple and I know they do this on purpose.

  • NoisyStandard ColinP (@NoisyStandard) reported

    @EE Nope, it’s pointless. Smash the piggie bank and shove a mast up on the east side of Wells. That’s the only solution.

  • KyronBaxter kyron baxter (@KyronBaxter) reported

    @FanMadeMunkVidz @EE Their customer support fell apart since the pandemic hit. Not worth the premiums they charge at all and @EE is extremely dishonest with customers

  • kateflockton Kate devo (@kateflockton) reported

    @EE wow ee made a complaint almost a month ago that people cannot hear me on phone calls due to signally issues yet you have said you cannot resolve my complaint without a phone call. Customer service at its best. #appauling

  • jackmcknavy Richard McKinstray (@jackmcknavy) reported

    @EE I did and the agent was very helpful, however a near half hour wait for a simple SIM card order is extremely poor.

  • hughbarnard Hugh Barnard 3.5% (@hughbarnard) reported

    @fesshole My top two paper polluters are @EE and @Dominos_UK both fill my letterbox with crap. As a consequence will never buy anything from them. Dominos horrible, expensive pizza anyroad.

  • Banhammer72 Banhammer72 (@Banhammer72) reported

    @Stryxus Ever since they partnered with @EE and these new "Super Hub 5's" the service has slower become worse. I doubt it will get any better, but our bills will simply increase instead.

  • jamieblewis Jamie 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@jamieblewis) reported

    @EE No signal in my area (SA15 5UG) all day due to engineering work. Had a text through earlier to say that it’s finished but still NO SIGNAL. I would like to be reimbursed for this loss of service. I have three EE numbers and all unusable today! 😖

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