EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 198 |
| Birmingham, England | 183 |
| Minehead, England | 115 |
| Glasgow, Scotland | 97 |
| Manchester, England | 65 |
| Croydon, England | 41 |
| Bristol, England | 35 |
| Hackney, England | 33 |
| Newport, Wales | 30 |
| City of London, England | 27 |
| Reading, England | 25 |
| Cardiff, Wales | 24 |
| Southwark, England | 24 |
| Barnet, England | 21 |
| Liverpool, England | 21 |
| Wolverhampton, England | 18 |
| Halifax, England | 15 |
| Bedford, England | 14 |
| Hammersmith, England | 14 |
| Luton, England | 14 |
| Nottingham, England | 14 |
| West Bromwich, England | 14 |
| Plymouth, England | 13 |
| Wandsworth, England | 12 |
| Leeds, England | 12 |
| Ipswich, England | 12 |
| Sheffield, England | 12 |
| Dunfermline, Scotland | 12 |
| Leicester, England | 11 |
| Edinburgh, Scotland | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Bateman
(@CB_myldn) reported
@StopFundingHate @EE Ok so you’re preaching about not spreading hate whilst inciting hate against a female journalist who works her arse off to raise awareness of eating disorders, combat dangerous health myths and help women like myself stop hating their bodies. Totally logical.
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The Aspie
(@Aspiedude01) reported
@EE what the hell is going on with EE today? My data doesn't work at all
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Chris
(@Mcnilty) reported
@EE hello, I upgraded to a new iPhone today but after transferring my SIM, I've got no service and have followed troubleshooting guides online. Can you help?
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CHEF BIG DOG
(@OJB1999) reported
@EE I just got a new phone with the same number but new sim through an upgrade on the MyEE app. Phone and sim have come but it won’t let me activate the sim so I can use data etc. I can’t call 150 as now my other phone also has no service. Pls help me out
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Ashleigh Egan
(@ashleighegan) reported
@EE When you ‘offer’ WiFi calling, you’re piggy backing on another company’s network to supplement your own inadequate service.
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Lee Ackroyd
(@leeAckroyd12) reported
@EE Nope. I can’t pay till 5th, which is what I said. We pay every month without fail our Mobile phone DD as well as add ins for PS4+ etc, sometimes £200-300. I feel a bit peeved that a valued customer for over 6 years has had this happen due to a cash flow issue at my end…
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The Makers
(@TheMakersCom) reported
@EE hope you can help. I’m in Spain with roaming activated but scan it make calls to the uk?
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david smith
(@davidsm25057843) reported
@sarah_j_robins @EE I rarely get 5G it’s usually 4G slow sluggish
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Neil Dickinson
(@CheggarsPlays) reported
@EE Your 5G is garbage
-
FAYE MAUN
(@faye_maun) reported
@EE Good Evening we are currently in Turkey on holiday and my husbands phone doesn’t have any service please can you advise why
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Sylvia 👵🧑🏻🧒🏻🧒🏻👶🏼👶🏼🛫⛩🇯🇵
(@go_dizzy_go) reported
@EE It's so slow, I couldn't get online for anything.
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❤Mel❤
(@Miss_Melanie1) reported
@EE Trying to get through to your Customer Service is impossible
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Josie Marie
(@missjosiemarie) reported
Hi @EE just come back from Crete with £26 of data charges for a week's usage. I've been a customer for nearly 15 years and yet my partner who is a customer of only 3 years didn't get charged a penny. Can someone look into this please?
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Dom
(@dia797) reported
@EE we've got one of your mini hubs from @bt_uk but the signal light keeps going red and the Internet cuts out, how do we stop this happening?
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❤Mel❤
(@Miss_Melanie1) reported
@EE I really would like to speak with someone today. Not happy at all with the level of service provided by your company