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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Aberdeen, Scotland 2
Gloucester, England 1
Sheffield, England 8
London, England 176
Belfast, Northern Ireland 10
Solihull, England 1
Oldbury, England 9
West Bromwich, England 13
Glasgow, Scotland 82
Southwark, England 19
Birmingham, England 179
Poplar, England 8
Croydon, England 38
Dublin, Leinster 5
Sheerness, England 1
Newport, Wales 29
Wembley, England 10
Bristol, England 32
Loughborough, England 4
Middlesbrough, England 2
Ilford, England 11
Goole, England 2
Liverpool, England 15
Walsall, England 11
Peterborough, England 9
Telford, England 7
Minehead, England 108
Burry Port, Wales 1
Bedford, England 11
Hammersmith, England 16
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Antz3yez
    Ant (@Antz3yez) reported

    @SkyHelpTeam My sky phone landline has a fault and my mobile provider @EE has poor coverage where I live so isn’t fit for purpose either. Im not even sure you will get this tweet…my postcode is IG1 I figured that as you’re the help team you could help and tell me what the problem is.Regards.

  • BearCaeleb
    C.T (@BearCaeleb) reported

    @EE - I'm out at work and my phone is incoming calls only. Full signal, my second sim has signal (o2) - but nothing on EE. I can receive calls just fine, but this is hardly acceptable.

  • Tompars125
    Tom (@Tompars125) reported

    @EE Advisors that don’t know what they’re doing resulted in me loosing my number and paying for a service I’m not receiving useless

  • IAMBRU_UK
    Bru-C (@IAMBRU_UK) reported from Nottinghamshire, England

    @EE WTF is going on with your signal I’ve had 2 bars for about a month I’m about to fly Vodafone with my wallet wide open

  • gergledrydd
    geraint jones (@gergledrydd) reported

    @EE To make your network even better in Efail-newydd/Buan, we'll be carrying out some essential work over the next few days. We'll be as quick as we can and keep any disruption to a minimum.Enable WiFi Calling to still be able to make calls and send texts when connected to a WiFi

  • sarahforty
    Sarah Fortescue (@sarahforty) reported

    @EE Hello! I haven't had any network since early afternoon, are you able to help? It's causing real issues.

  • squiddley21
    Sid Parkin (@squiddley21) reported

    @EE Sort on out the 3G , 4G first, staying at the holiday inn near the excel centre in London, EE COVERAGE is useless , can’t even make a call on your mobile using the network… come on sort it out please

  • Robin74825246
    Robin (@Robin74825246) reported

    @EE broadband down for almost 24hrs in n15 when on earth will you fix it!!

  • vodosioskbaas
    Ste ven (@vodosioskbaas) reported

    @EE no loyalty to your customer so not worth the money

  • M3th0sx
    Bruno Alves de Sousa (@M3th0sx) reported

    @EE third day having issues in BS15 with network and data in general. Any idea when this will be fixed ??

  • JackWil94210502
    Jack Wilson (@JackWil94210502) reported

    @EE hi there, broadband keeps cutting out. restart router, flashes yellow for a bit, eventually goes hard blue but connection still not there. any problems in the area? FK15

  • LuizStockler
    Luiz Stockler 🇧🇷🏴󠁧󠁢󠁷󠁬󠁳󠁿🇷🇴 (@LuizStockler) reported

    Hi @EE it's the third time I'm contacting you this week. I moved abroad Im having billing problems. I tried your numbers and they dont seem to work. Could someone please help as I need to sort this out asap. Thanks

  • Allumajo
    G.M. (@Allumajo) reported

    WTH! a simple move from another mobile network to @EE and not only have you lost my number you also try and charge me £1400! For cancellation of contract when I handed phone back after 4 days! Its been a nightmare my number I’ve had for 10 years! @Ofcom

  • leader_music
    Richard Leader Music - Leader's American Pie (@leader_music) reported

    Moving to a @miuirom phone on @EE was a stupidly bad decision on both counts it seems

  • emmavictoria_19
    em (@emmavictoria_19) reported

    @EE are any of your areas in Manchester down wifi not working

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