EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Restore_NE (@Restore_NE) reported@EE no signal from Ilford road to South Gosforth on the Metro system Any reason why ?
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andrew (@adrewmg) reported@EE It’s been over 24 hours and texts are not working.
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David Rose (@david_navigator) reported@EE @GorwayGlobal To be fair, your account management web site is probably the worst in the known universe.
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〽️🇵🇸 (@MiladAhmed3) reported@EE I'm having issues with my phone, people are saying they're not getting my calls.
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Julie (@jhshepherd9) reported@EE when your told the reason your wifi isn’t working right is because it’s school holidays and the WiFi traffic is bad. Doesn’t change the fact that I PAY to use WiFi school holidays or not
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Richard Marshall (@Marzy1867) reported@houseofbuck @EE Similar we installed and got 6-10mps when an agent told us we'd be able to stream and wfh on the package "sold" to us. The phone calls with and agent and senior manager were awful. She listened to the original call 1hr 15mins within 20 minutes end to wnd and declined complaint
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Shaun Adams (@shaundadams) reported@EE No the link doesn’t help me at all. Just tells me I can get part fibre. This isn’t helping at all.
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Steve, Carpe Jugulum! (@Kirkysr) reported@EE ABSOLUTELY USELESS YET AGAIN! called yesterday to add a sky sports day pass! Told it would end at 0800 today. Advised call Saturday morning. Currently calling you. Yes we can activate it on TUESDAY! WHAT is the point!? Flexible service my arse!
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IndianAlways (@IyengarPallavi) reported@EE Really, when ur tech team is not interested to take call, how would it resolve my issue
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Mandy (@mandydunne_x) reported@EE Cant call either as everytime i try i keep getting 'no network or service available'
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Jake King (@JakeyKing) reported@DinaGlyphs @EE MSO is an OpenReach issue. It means you, and likely any neighbours using OpenReach, are affected. EE can’t speed it along. OpenReach will fix it, but it’s up to OpenReach to fix unfortunately
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Opeyemi Daniel (@DinaGlyphs) reported@EE In the few instances where the texts arrive, it only leads to the service status check, which provides no detailed feedback other than a consistently changing deadline for the broadband problem fix. It’ll only make sense to have someone reach out with an alternative means to access the Internet. (P.S.: There’s no public EE Wi-Fi available here.)
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Opeyemi Daniel (@DinaGlyphs) reportedHello @EE I’ve been disconnected from broadband internet due to a reported issue with the connection by Openreach. Being three days now without access to work and a potential job loss around the corner, I’ll like to know the update on this issue. Please see the screenshot below for additional context.
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Chrisinho (@Chrisinho175) reported@EE hey wondering if can help, we’re currently away out the country and our account went over drawn with your direct debit, I’m unsure if we transferred funds in time as don’t have phone signal most of the time only WiFi. If the direct debit fails today, what happens? Thanks
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3LandObserver ☦️ (@3LandObserver) reported@EE @geynosha And yet you *don't* understand, because your "solution" is for him to get an unnecessary UK number just to use your stupid Wi-Fi at this stupid hotel.