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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Croydon, England 40
London, England 196
Leicester, England 11
Redhill, England 2
Royal Tunbridge Wells, England 2
Bedford, England 13
Birmingham, England 179
Luton, England 14
Reading, England 25
Newport, Wales 30
Southend-on-Sea, England 6
Hayes, England 1
Aylesbury, England 5
Chesterfield, England 2
Northampton, England 8
Peterborough, England 8
Glasgow, Scotland 96
Diss, England 3
Carterton, England 1
Bristol, England 34
Eye, England 1
Airdrie, Scotland 5
Walsall, England 9
Great Malvern, England 1
Newark on Trent, England 2
Minehead, England 113
Wandsworth, England 12
Portsmouth, England 7
Leyton, England 1
Wolverhampton, England 18
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • userlikeretweet
    userlikeretweet (@userlikeretweet) reported

    @KartikaDeugi @EE I am too, have been with EE for so many years but their lack of communication has been shocking! I’ve spoken to other phone shops who were appalled by their service and told me to complain

  • HonestMarky
    Mark (@HonestMarky) reported

    @EE I don't know what's happened to your customer service and the services you provide but it's not good. About to cancel my contract at this point as it's been 45 days without the ability to call anyone. Support has been useless to say the least.

  • Emily6Smith
    Emily (@Emily6Smith) reported

    @AJ_The_Red @EE Service is crap! I renewed giving it one last change. The staff attitude was patronising and rude as hell

  • MalkSmash
    The Incredible Malk 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🇪🇺 (@MalkSmash) reported

    @csmcpherson @EE @DPDgroup_news Update: spoke to Menzies, they've got it but it's been misrouted, they're working on getting it back to me. Top service from them and EE, piss poor from DPD.

  • NoLeggedNinja1
    Jay Baldwin (@NoLeggedNinja1) reported

    @EE As on they transferred me to someone to help and it was nothing for five minutes but silence

  • Jimmay94
    James M (@Jimmay94) reported

    @EE gave 150 a quick bell they couldn't figure it out but sure enough it seems to be working now so guess there isn't an issue anymore haha :)

  • DaddyBav
    𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @EE no signal in Basingstoke! Anything happening?

  • jwoodi89
    Jack W (@jwoodi89) reported

    @EE Spoke to someone earlier all sorted was a technical issue with my account

  • morskimarzyciel
    halfdragon (@morskimarzyciel) reported

    @EE Hi EE I bought an EE broadband SIM card for my company. I got an SMS to come and show my ID card. How do I do this when your sales places are closed? It was supposed to be a migration from another network. Is it normal for you to send me to a locked office?

  • Andelsony1903
    Dave (@Andelsony1903) reported

    @EE Is the network down? No 4G data for me and wife?

  • NoLeggedNinja1
    Jay Baldwin (@NoLeggedNinja1) reported

    @EE Nope I put the phone down. I wasn’t on hold I was supposed to be transfers to chris who never spoke

  • JD_Montgomery
    Jamie Montgomery (@JD_Montgomery) reported

    @EE I always call around the end of my contract and never feel like I get a good deal from EE. I wanted either my current data for a slightly cheaper price or more data for what I currently pay and I can't get a decent deal on apple products as you always inform me...

  • lth0ms0n
    Moira Rose's Bebé (@lth0ms0n) reported

    @martyncodes @EE Apparently their Smart Hub thing doesn't stay in sync on the line very well and this is why I've had multiple drop-outs on the service every day. Trying to see if they will subsidise me procuring my own as this is getting ridiculous now..

  • TheHat64285270
    #TheHat (@TheHat64285270) reported

    @EE Hi I was due to have an engineer around next week but after the shocking customer service I've just received I'm going to cancel the contract.

  • SolidSnakeOO7
    Amer Pervez (@SolidSnakeOO7) reported

    @EE Hello just wandering if you could help me I recently returned a tablet I had as a second line but it still shows up on my ee account do you know how long it usually takes before the return will be processed it got delivered on Thursday

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