EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 215 |
| Birmingham, England | 153 |
| Minehead, England | 110 |
| Manchester, England | 90 |
| Glasgow, Scotland | 74 |
| Hackney, England | 40 |
| Bristol, England | 34 |
| Croydon, England | 33 |
| Reading, England | 28 |
| Newport, Wales | 27 |
| Southwark, England | 27 |
| Cardiff, Wales | 26 |
| City of London, England | 26 |
| Liverpool, England | 18 |
| Batley, England | 16 |
| Hammersmith, England | 15 |
| Bedford, England | 15 |
| Plymouth, England | 15 |
| Leeds, England | 14 |
| Luton, England | 14 |
| West Bromwich, England | 13 |
| Bradford, England | 13 |
| Wandsworth, England | 13 |
| Sheffield, England | 13 |
| Romford, England | 13 |
| Blackburn, England | 13 |
| Nottingham, England | 12 |
| Portsmouth, England | 12 |
| Belfast, Northern Ireland | 11 |
| Dunfermline, Scotland | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Matt Morgan JGF
(@matt2morgan) reported
@EE No, @EE @MarcAllera , it’s been happening since about June 2020. It was only in January that you advised it would resolved by the end of January. Still having issues. I mean, it’s not as if anyone ever needs to rely on their mobile network ....
-
Michael Williams
(@MichaelWil3) reported
My son is so fed up with #instagram, trying to login & even to get through to someone by phone @instagram, @KarimPalant. Our @EE shop tried to help, but hadn't encountered this problem before. You say: Bringing you closer to the people and things you love? Not if he can't login.
-
Simon Hill
(@SimonHill92) reported
@EE I bought extra 10gb data yesterday before realising I had a recurring add on. Now have 20gb extra.. Could someone help remove one of the extra 10gb please? Thanks!
-
BedworthBlueNose
(@bedworthbcfc) reported
@EE What’s the point in having online chat that’s never available. Try SMS for an upgrade you say again site not working. Time to leave @EE and join @SkyHelpTeam mobile
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Finlay m🇱🇺🇵🇹🇬🇧
(@mountainsnowdon) reported
@HeatherMalch @EE This isn't ees issue it's with apple and their product..they are supplying a mobile network to use the dice on or give you a contract...
-
Dominic ✨
(@dom_whatarerice) reported
@EE I never said I was with EE.
-
LaurenEmilySquires
(@MissLSquires) reported
Hi @EE we have not had mobile broadband now at all for over a week. We have repeatedly called and been told that it will be fixed within 24-48 hours and that there is a ‘known issue’. No updates, no communication, no internet!!
-
Autistic Soul
(@Jude_est82) reported
@hanlpearson @EE I had one pretending to be my bank last week. They must be busy trying to catch a lot of people out at the moment. Absolutely horrible!
-
Chris
(@Stallios76) reported
from
Crawley, England
@EE Hi, any chance you can explain how I can upgrade from an IPhone xr(never a problem & great signal everywhere) to an iPhone 12, and struggle to get signal and doesn’t charge in the car..? #veryannoying
-
Jonathan Smith
(@SwitchJam) reported
@EE Sorted now. Switched from Safari to Chrome and it worked fine. I’m on an iPad Pro running IPad OS 14.4 - latest version of Chrome. Might help other users.
-
padraic 🇮🇪
(@padraic90) reported
@RomeoPapa60 @EE Our work phones are EE and up in the Pennines they're a bit rubbish so much that I just give up and use my Vodafone personal one. Now equally it could be the crap phones the job is giving us.
-
m1kta.qrp
(@m1kta_qrp) reported
@M0MJH @EE Giff gaff, based on O2 network.
-
jonathan guiness
(@johnbud86) reported
@EE All they offered me was the highest price plan £69 with no up front fee I said that was to much for me then they messaged me back no problem take care and when I got offer before the £42 price plan with no front fee about a month ago as it a early upgrade I have 3months left
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Matt W
(@Ambo_Matt) reported
@RomeoPapa60 @EE What brings you to my neck of the woods? Signal in Norfolk is terrible! We even loose signal on airwaves in places
-
Steve Counsell
(@stevecounsell) reported
Regarding poor signal in Crick Northants. Maybe @EE and @CastleMarina & @CrickMarina could work on Boosting the mobile signal for phone and data. #communityspirit