EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 197 |
| Birmingham, England | 114 |
| Manchester, England | 88 |
| Glasgow, Scotland | 60 |
| Bristol, England | 33 |
| Hackney, England | 33 |
| Southwark, England | 31 |
| Croydon, England | 30 |
| Cardiff, Wales | 27 |
| Newport, Wales | 26 |
| Reading, England | 25 |
| City of Westminster, England | 24 |
| City of London, England | 24 |
| Blackburn, England | 23 |
| Minehead, England | 22 |
| Hammersmith, England | 21 |
| Batley, England | 18 |
| Newham, England | 14 |
| Leeds, England | 14 |
| Bradford, England | 13 |
| Liverpool, England | 12 |
| Edinburgh, Scotland | 12 |
| Luton, England | 12 |
| Wembley, England | 12 |
| Portsmouth, England | 12 |
| Crawley, England | 11 |
| Halifax, England | 11 |
| Romford, England | 11 |
| Wandsworth, England | 11 |
| Camden Town, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧🇬🇧🇬🇧🇬🇧 J 🇬🇧🇬🇧🇬🇧🇬🇧
(@Coys_News_yids) reported
@EE how you do employe such dreadful people to communicate on your phones, incompetent brainless customer service, also any chance people actually being able to speak english
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Charles Salt
(@CharlesSalt3) reported
@EE I cannot connect to the Internet from my router, this has been going on for sometime, over a week now, I have been given offered compensation still that does help the fact that I cannot contact anyone or write emails EE not interested in customers
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Dave Ahern
(@CorkGourmetGuy) reported
from
Ahascragh, Connaught
@CagedChef457 @EE There app is **** too, it never works, it takes half a dozen tries, each requiring them to send me a pin by text, to get it to work, then I have to set up a pin every time and even then it usually can't show my bill details. It's a joke
-
Victor Meldrew
(@VictorMeldrew00) reported
Hey @EE I am having a problem with my data connection, it constantly hangs when I have dual sim (both lines) enabled on my iPhone 16 Pro Max. Data is set to EE, other line is @VodafoneUK - I don’t know if its an issues with the esims or if there some sort of compatibility problem
-
Dave Ahern
(@CorkGourmetGuy) reported
from
Ahascragh, Connaught
In the latest instalment of @EE cavalcade of incompetence, they've charged me for using my minutes & data abroad, when they shouldn't, refunded an overpayment but not credited it against my bill and now my data roaming has stopped working. They are just so terrible!
-
Joseph H Clarke
(@clarkejoseph49) reported
@deadmeatjames You must’ve stalled due to poor network connection. You need @EE Broadband mate. So that way, if the Internet Demons decide to ruin your day, EE keeps you connected even when you’re streaming a horror as it builds up to a Jumpscare out of nowhere.
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justdave
(@justdave_81) reported
@ee why is there no data signal at Ferry bridge services near Castleford?
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Charles Salt
(@CharlesSalt3) reported
@EE I’m still having difficulty getting my internet to work I have also text HELP to 66033 and nothing has happened except it says failed to deliver
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Helen
(@baggies81) reported
@EE WiFi calling is still down, my 85 year old mother has been left without a phone. She can't get a signal so uses WiFi calling. It's been over 24 hrs now. How much longer?
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Mark
(@MrMChilds) reported
Apparently @ee would prefer I cancel than send an engineer out… Challenge accepted! Been down 3 days so far. Repair date has been moved 3 times already now 2nd Sept. EE blame @WeAreOpenreach yet surrounding properties are all fine. Any offers on at the moment @virginmedia?
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Christopher 🫨
(@CagedChef457) reported
@CorkGourmetGuy @EE Website really sucks, too.
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StickyStock81
(@StickyStock81) reported
@EE why is WiFi calling down yet again . Was down most of this morning, back on, and now off again! I can safely say @ee are the most unreliable service in the UK
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Mark
(@MrMChilds) reported
Internet down since Monday. The estimated repair date keeps moving and is now the September 2nd. @EE recon it’s a major @WeAreOpenreach issue yet surrounding properties are fine. EE refuses to send an engineer @Ofcom complaint on its way in.
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Iain McDougall
(@IainMcDougall5) reported
@EE No customer care and a complete failure of coordination between stakeholders to carry out repairs to a defective connection. A faceless organisation.
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Sally
(@SalsRobbo) reported
@EE Are you having app and web issues? Can't login to my account on either...