EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 197
Birmingham, England 166
Minehead, England 109
Manchester, England 85
Glasgow, Scotland 82
Hackney, England 38
Bristol, England 31
Croydon, England 29
City of London, England 29
Newport, Wales 28
Reading, England 26
Southwark, England 25
Cardiff, Wales 24
Liverpool, England 20
Luton, England 17
Blackburn, England 16
Plymouth, England 15
Wolverhampton, England 15
Bedford, England 15
Halifax, England 14
Batley, England 14
West Bromwich, England 14
Barnet, England 12
Dunfermline, Scotland 12
Wandsworth, England 12
Sheffield, England 12
Leeds, England 12
Peterborough, England 11
Dudley, England 11
Belfast, Northern Ireland 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Kulpio Yo (@Kulpio) reported

    @EE Hello, been having slow 4G speeds for over a month now. We used to get 20,30,40Mbps download but for the last few days it's been 0.4... We rely on 4G for our home Internet so 0.4Mbps for "4G+" is not acceptable. Seriously WTF is going on? I get errors sending my reports too..

  • JuneField StrawberryLil (@JuneField) reported

    @EE can you advise re signal in KT2 please - had text about essential work from Friday but signal still really bad Tx

  • ThanhBa09852553 Thanh Bang (@ThanhBa09852553) reported

    @EE When I clicked on the Coverage link on your website, it was blank with only a few drop down boxes and that's it! Is that section going to be fixed? It's been like that for a week now!

  • mikey_jones89 Mikey Jones (@mikey_jones89) reported

    Hey @EE is there a problem in NG13 at the min. My mobile data doesn’t seem to be working?

  • _sharon_m_ sharon (@_sharon_m_) reported

    @EE It was blue before I reset it. I reset it and it’s still blue but still not working

  • ponix4k John (@ponix4k) reported

    just had 2 scam calls in 5 mins both from the @EE network... waiting for my PCR results . anyone aware of a way other than blocking all numbers that aren't in my phone book to deal with this

  • C4Valorant C4RTER (@C4Valorant) reported

    @EE are ****. 50 min call just to be told its too early to cancel yet

  • Dj_Mulvers Dj Mulvers (@Dj_Mulvers) reported

    @EE why do I seem to be having so many issues the last month? Awful signal, calls dropping? Never used to have these issues? #somethingswrong #poorsignal

  • dkjen Jen (@dkjen) reported

    Glad @EE decided to be greedy and push their SIM only prices up 20% a month. Managed to switch and save myself £16 a month with no contract which your customer service said was impossible! #britishsuccess

  • NCFCsamuel sam 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@NCFCsamuel) reported

    @EE having issues with getting service on mobile?

  • tmw1000 Tina Walsh (@tmw1000) reported

    @EE What are you going to do about this signal problem? I can't make a simple phone call without it cutting out or dropping, even outside in open air.

  • AndreHaldin andre (@AndreHaldin) reported

    @EE any problems today in BR1? WiFi keeps going off...

  • mazer322 vidma (@mazer322) reported

    @EE is your internet ok cuz on is it down page it showing it is down in most part of uk I do not have internet for about 3 hour now and thanks to that my days pay is gone cuz of this considering you will not pay me what ******** is happening and when it will be fixed.

  • ColinTheMathmo Colin Wright (@ColinTheMathmo) reported

    @EE After the initial switch had a 16 day blackout due to problems, I should have kept a more complete diary of problems. I will DM you.

  • eehbygum Name cannot be blank (@eehbygum) reported

    @EE just wondering why it's so difficult to contact you by phone (there's literally no option just to speak to customer services), or fill in the online bereavement form (it won't accept my mum's number as a valid number) to let you know my mum (the account holder) has died. Thanks.

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