EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 211 |
| Birmingham, England | 100 |
| Glasgow, Scotland | 85 |
| Manchester, England | 63 |
| Hackney, England | 51 |
| Bristol, England | 36 |
| Kingston upon Hull, England | 35 |
| Hammersmith, England | 35 |
| Croydon, England | 34 |
| Reading, England | 25 |
| Newport, Wales | 25 |
| Cardiff, Wales | 24 |
| Batley, England | 24 |
| Southwark, England | 22 |
| City of London, England | 19 |
| Wembley, England | 15 |
| Barnet, England | 14 |
| Bedford, England | 14 |
| Bradford, England | 12 |
| Blackburn, England | 12 |
| Luton, England | 12 |
| Wolverhampton, England | 12 |
| Liverpool, England | 11 |
| Crawley, England | 11 |
| Islington, England | 10 |
| Halifax, England | 10 |
| Portsmouth, England | 10 |
| Ilford, England | 9 |
| Sheffield, England | 9 |
| Edinburgh, Scotland | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick James
(@dieselking69) reported
@EE I've never asked for offers via text and I sent a stop message too which should include silly bill text messages being stopped. The automated bill messages come across bothersome.
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LulliGang
(@lulli_gang) reported
Don’t not join @EE they will lie to you and cancel your service and not have a care in the world when you need help these people are a joke they need to go back to school and educate their self
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Mattchu
(@MattyLeeT18) reported
@EE why is coulby newham in Middlesbrough having a mass outage issue, I can’t get a internet signal anywhere, the post code checker says it’s an known issue but does not show any updates, do you have any
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Monty Lescalier 🇮🇪 🇵🇸 🇨🇺 🇪🇺
(@MontyLescalier) reported
If anyone from @EE is reading this. I've been a customer for the last 2 years. You increased my monthly dd by over 20% recently. The utter wankfest of an ad campaign that you're currently pissing away my money on means I will now be switching provider. Got that? #middlefinger
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Brian @ UKGN
(@UKGN_zoidberg) reported
@iampaulmcnally @EE If they wanted to show how quick their broadband is they could have simply tried downloading a game off the PlayStation Network!
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Rich
(@83richh) reported
When you find out @EE has been charging you £40pm for a service cancelled in Sep 21 to be told they won’t refund as “I should have noticed”. Theft.
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Shaun Hall
(@ShaunGolf86) reported
@EE the most appalling customer service ever received.Wife’s phone broke, sent a replacement that’s broke,Southampton store fob her off, customer services fob her off,repairs services fob her off and now with a broken refurbished supposed replacement. Disgusting service from EE
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saint virgin Ablah 🇰🇿💙💛
(@yobooleanaire) reported
@EE hey, my phone is not working abroad, the roaming is allowed in the settings, what should I do?
-
Jade Sharp
(@jadesharp1992) reported
@EE @btsport Once again, let down! No alt text on this image! This isn’t good enough!
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LulliGang
(@lulli_gang) reported
Now @EE have stopped my service oh my god you people are a joke I’m sick of this **** service
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Andy 💙
(@Windy999) reported
@EE Signal in Edgware, Middx keeps cutting out - is there a problem?
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Zak
(@Zak72109613) reported
@EE Have been suffering with connection issues for past couple of days, are there any known issues in the E6 area?
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Dawn Goodson
(@DawnyCocklebum) reported
@EE what is up with broadband? Its either mega-slow, cuts off. Having problems like this on a regular basis, every week at least once if not daily
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Covsean
(@Covsean) reported
@EE Trying to reset my EE Perks password and emails are not coming through. Can you help please?
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Jay jay
(@Jayjay515716141) reported
@imran786c @EE Yeah they are have problems with 1 of their mast. They gave me 50% off me next bill