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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 58
Hackney, England 15
Cardiff, Wales 11
Huddersfield, England 2
Cambridge, England 1
London, England 142
East Devon District, England 2
Stamford, England 1
Wakefield, England 1
Batley, England 6
Manchester, England 44
Rotherham, England 2
Accrington, England 1
Witham, England 4
Bolton, England 4
Taunton, England 3
Waltham Forest, England 6
Rhyl, Wales 1
Romford, England 7
Chester, England 1
City of Westminster, England 8
Penzance, England 3
Andover, England 1
Stafford, England 3
Hamilton, Scotland 1
Swansea, Wales 1
Ilkeston, England 2
Deal, England 1
Middlesbrough, England 3
City of London, England 19
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • franbinns
    eleanor binns (@franbinns) reported

    EE broadband is absolute rubbish @EE talked into switching from sky..told I would be reimbursed for leaving fees (I wasn’t) now my super duper fast broadband fibre buffers all the time. I wish I’d never changed

  • CiaranDerry
    Ciaran (@CiaranDerry) reported

    @EE Not having any issues i just want to know why @ITV where you RECORD a programme to watch later and prevented from skipping Ads. I would be interested to hear from @ITV about this as they seem to be the only commercial station that does this

  • agoldentale
    Dudley (@agoldentale) reported

    @EE is there an issue with your app? Just topped up via it and had no confirmation text and money hasn't left bank either

  • ian_wardell
    Ian Wardell (@ian_wardell) reported

    @EE As I've said, I've already tried around 20 times, and I've already said this 150 simply doesn't work, hence cannot be a legitimate number. How many more times must I try?? If one has to have a mobile contract with EE than this would explain it.

  • chi_i_i_ha
    ちはる (@chi_i_i_ha) reported

    @ZachMcElroy1 @EE You can talk to @EllaCoding, support won't help you

  • amandagadd75
    Amanda Gadd (@amandagadd75) reported

    @EE The worst company I’ve ever had to deal with AVOID THEM, liars, deceitful, dishonest, thieves, I’d be here all day if I tried to go into detail of what we’ve had to deal with for months now, but do not use this company, I have no choice but to take this further now.

  • wizza_wozza
    Warren Peters (@wizza_wozza) reported

    @LeilaniDowding @EE It’s a joke, especially for vulnerable people living in a rural area with little mobile signal. @bt_uk recent performance has been pathetic with an elderly friend who has no wi-fi, getting on for 2 weeks with still no fix in sight.

  • BagFleaBag
    Jo Oliver 💜🇬🇧 (@BagFleaBag) reported

    @LeilaniDowding @EE Oh and the mast had gone down too so the mobile phone wouldn’t work either! I had to drive over to check on my parents.

  • Oradaman
    Jackson Eagleson (@Oradaman) reported

    @EE I tried to cancel my recent upgrade order within the 14 day period. However I was told I would revert to being in a 24 month contract. I don't think that's legal but means I will need to sever my @BT contact completely. At this point there has still been no equipment delivered.

  • apr9999
    Andrew Robinson (@apr9999) reported

    @EE Spent 73 minutes on phone with Sebi (23 mins), Graham (12 mins) & Henry (38 mins) of EE earlier. I have a big issue that Henry promised he would find a solution for & then call me back. That was nearly 5 hours ago! He initially said he'd be back to me in 10 minutes. DISGRACE!

  • Cynicicide
    Universe 25 ⚠️ (@Cynicicide) reported

    @GillRaeWalker @LeilaniDowding @EE My elderly parents were forced onto fibre by BT. Now they can't guarantee being able to phone for assistance during a power cut. Had to get new mobiles because 3G was turned off yet I work in parts of the country with no signal at all.

  • KMAUK24
    KMA (@KMAUK24) reported

    @EE EE mobile service has been down the last 2 days! In postcode area SA62 6RJ WEST WALES! I have reported and signed up for alerts and states known issue! When will it be fixed?? It’s unacceptable

  • ScotDommesSlave
    Princess Amira ***** Boy (@ScotDommesSlave) reported

    @LeilaniDowding @EE Virgin did these like 4 years ago. On the odd occasion the wi-fi is down my elderly parents who can only use a landline are unable to call anyone.

  • Fizzinnf
    David Physick (@Fizzinnf) reported

    When is @EE going to sort out its signal in #Woodbridge so it is possible to use the car parking app? Decent signal in #Felixstowe. An annoying first world problem.

  • L1ND4K
    Linda Knott 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@L1ND4K) reported

    @LeilaniDowding @EE I resisted swapping out my copper for fibre for a long time exactly because of this. I live at the end of the line as far as services are concerned and have learned the hard way over the years. Can't rely on WiFi as there are often breaks in the electricity and poor or no signal.

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