EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 210
Birmingham, England 112
Manchester, England 82
Glasgow, Scotland 66
Croydon, England 38
Hackney, England 37
Bristol, England 35
Southwark, England 29
Newport, Wales 29
City of London, England 27
Hammersmith, England 26
Blackburn, England 25
Cardiff, Wales 24
City of Westminster, England 23
Reading, England 21
Batley, England 20
Minehead, England 16
Wembley, England 15
Leeds, England 14
Halifax, England 13
Portsmouth, England 12
Newham, England 12
Liverpool, England 12
Bradford, England 12
Edinburgh, Scotland 12
Wandsworth, England 11
Crawley, England 11
Peterborough, England 11
Romford, England 11
Hounslow, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • smogski74 Phil Parkes (@smogski74) reported

    @Lionesses @EE Russo, never stops

  • KitesKites44 ⚫ Kites (@KitesKites44) reported

    @EE Don't entertain these fraudsters! Took up an offer of broadband, TV & phones. Told to leave absolutely everything up to them to cancel with Sky. Sky now charging us £130 a month for internet till Nov because contract not cancelled! #ripoff

  • tonyjevans Evo (@tonyjevans) reported from Tai'n Lon, Wales

    @EE what's wrong with the coverage in Ll54 ?? Max 7mbps on both my router and mobile . Media is unwatchable and my smart TV BUFFERS LIKE NEVER BEFORE.

  • kcitslocm ME (@kcitslocm) reported

    @EE That's the problem they do not escalate hence need a contact.

  • kcitslocm ME (@kcitslocm) reported

    @EE why do you find it acceptable that you send my mother in-law debt collection letters for a service she didn't ask for, can who ever has the power to cancel your services please make contact thank you. #eetv

  • St_art_3 Artist Zero (@St_art_3) reported

    @EE you stupid *****. **** website, **** app, nothing works except the part where you take my money. ******* useless

  • Pete_Bassist Lanky B - Person of Tall ⬆️ (@Pete_Bassist) reported

    Dear @EE what's the point of me reporting a mast issue if your not prepared to do anything about it and just leave your customers with zero data?

  • NaiimeH Naim (@NaiimeH) reported

    @EE I have lost my signal for about an hour today, is there any maintenance or service update about this?

  • aimersb1x sb (@aimersb1x) reported

    @EE worst internet oat hope every worker gets 🍇ed

  • JulianHeathPhot Julian Heath (@JulianHeathPhot) reported

    @EE This is appalling; your 15 minute call-back service has just passed half an hour! The guy in your Sutton branch shop said one of the apps had a virus causing my phone to not swipe up but having deleted many it's still a problem!

  • jfield03 jfield03 (@jfield03) reported

    @Lionesses @EE Of course she did clearly best player by a mile on the night, how Walsh got player of the match I’ll never know.

  • JamesGr75471613 J (@JamesGr75471613) reported

    It’s crazy that a company such as @EE employ people who clearly aren’t bothered about their customer base. Imagine being told something and lied to, ignored and made to feel like nothing ok a call when I was trying to stay with them. Laughable !!!!!

  • tonyyeboah93 Darren saunders (@tonyyeboah93) reported

    @EE why is your 4g and 5g so ******* ****??

  • jozijozi Jo Bega (@jozijozi) reported

    Impossible to get through to @EE this morning. Calls dropped, calls refused, text link not working, given up after being on hold for 20 minutes. Shame as I wanted to upgrade. Gonna buy elsewhere and just continue with my sim-only deal.

  • laramaytaylor Lara🤟🏽 (@laramaytaylor) reported

    @EE I’ve been a customer since you were orange and I love the service honestly, can’t complain, love you guys BUT HONEST TO GOD YOUR WEBSITE IS SO NOT USER FRIENDLY PLS SORT IT OUT

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