EE Outage Map

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

EE Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • Ollie ® (@OliverCJohns) reported

    @EE I’m paying for ‘super fast’ fibre but getting Adsl speeds, I’m guaranteed 47.5 which it consistently drops below. Had the problem for weeks, had engineer out, still doing it. Think I deserve a call.

  • if i slap d virus (@ObongoDrums) reported

    @EE You have the worst deals, don’t value loyal customers and don’t have incentives to keep customers

  • SfH (@simonfromharlow) reported

    @EE Nothing much in the great scheme of things as your phone lines are down, but I can give you an order number

  • Dark Matter (@denzalmucas) reported

    @EE I will try that. It just takes a tap or click to add add-ons but it seems you have to complete an obstacle course to remove. This isn’t providing a service, it’s gaming people.

  • Kes (@Joliplace) reported

    @EE Hi Jenny. Not sure. But credit was on there this week then noticed it’s gone and no EE signal at all.

  • Carl Heaton (@carlheaton) reported

    @saulcozens @Graham21 @burngreavefb @EE @Gareth_E_Slater @bt_uk Can't provide a SIM, but I've a TP-Link Archer MR200 down at the Workshop that's not being used much or a Huawei E3372 USB at home not being used at-all. I will be out doing some essential work tomorrow if need delivery of either.

  • Iain Lewis (@iainlewis11) reported

    Hey @EE I know things are busy now cause of the virus but 2 things first of LOVE the customer support, secondly if I'm part way through a broadband contact I am able to move it to a new address should the situation arise

  • Diane O’Donohue 🐝🤗 (@diodonohue) reported

    @EE not watched one nights tv without bband cutting out, ongoing since Dec 19 not good enough. When this more serious situation is over official complaint and contract review 😡

  •  Billy Mughal (@BillaBonks) reported

    @andymallins @ApplWatcher @ThreeUK @EE @O2 I moved from @ThreeUK to @EE for the exact same reason. And agree 3 customer service was atrocious.

  • JULY (@JULY0305606) reported

    @EE Look at your rude and racism staff first

  • gryffindor gal (@ceri51969970) reported

    @EE sort your stupid broadband out please. It’s so frustrating. I’m trying to play a game on my phone and I can’t because your broadband keeps F###king up. Not happy in the slightest. If this is not sorted I will be leaving and finding a new provider

  • neji (@jenittan03) reported

    @timistudios @TencentGames @EE Hello! COD update. We have a problem on a Huawei P30 lite mobile, that we can't see others players skins in game. Please help us.

  • Jack Horrey (@JackHorrey) reported from Chelmsford, England

    @EE thank you to customer services in Greenock last week for resolving my bill issue. I’m not sure who I spoke to but she was great. Customer services are always swift to resolve things whenever I’ve dealt with them 👍🏻

  • daniel higgins (@daniel1701) reported

    @EE Have home router 4g as phone line poor due to distance from exchange-rural area - I have 500gb download per month but any change you might do increase in future as only way to have high speed broadband but I do use a lot of data

  • Ryan Pym (@TheRyanPym) reported

    @EE Cool, how do I opt out of “service” messages. They are a nusence

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