EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• Lois (@Lois8990) reported 3 minutes ago

  @EE customer service is a joke 🤬🤬🤬

• Top 2 Bottom Ltd (@Top2Bottomltd) reported 7 minutes ago

  @EE how the hell do you speak with a person, need some info on changing a plan but can’t find it anywhere. Rubbish signal and for me a rubbish network 🥲🥲

• Simon (@Simon_dttia) reported 9 minutes ago

  @EE @MarcAllera it’s not the service I’d expect but I’m afraid really shows you have significant operational issues both in your inability to expedite delivery when you let your customers down and that of almost every agent I dealt with let me down

• 🕵🏾‍♂️ (@lssahhh) reported 10 minutes ago

  @EE Fix my internet

• Bookworm Bean (@BookwormBean) reported 11 minutes ago

  @EE your bot service is useless & I can't talk to a person. Please contact me ASAP

• 12 (@Laura10990366) reported 13 minutes ago

  @manmeetkapoor @EE Very wrong I’ve read many reports of other customers having this issue

• StockTrader (@StockTrader40) reported 16 minutes ago

  @EE Now you can only provide me with a 3G signal! This is NOT what I pay you a small fortune for every month!

• alexandra (@alibo22) reported 17 minutes ago

  @ee I need some help with regards adding a watch to my plan. If I get one can it be attached to my additional line that is my son’s? Can’t get through on the message option and not convenient to ring, thanks

• Mel Vaz (@melvaz) reported 17 minutes ago

  @EE I need to try and get help for my daughter's phone. She has lost 5 g and wifi calling so would need to speak via email. Please help.

• manmeet singh (@manmeetkapoor) reported 20 minutes ago

  @Laura10990366 @EE Same thing happened with me where a customer care sold me 35GBP mobile plan for unlimited data.I have been chasing them and calling them bur EE staff is not bothered and just waiting for their. Shift to over

• it's my name not yours (@sarloe1306) reported 22 minutes ago

  @EE is there an issue with payments online or via the app?..tried over 3 days and it keeps saying somethings wrong

• mrb (@mrbondmi5) reported 23 minutes ago

  @lizanelly1 @EE am still waiting on a call from yesterday at 2.15 over a similar problem first bills £156 when it should be £67 and i paid upfront for the phone

• eclairee (@eclairee) reported 23 minutes ago

  @EE please advise how we raise a data breach complaint - it appears you have passed our data to a delay collection agency in error after a series of your errors and you refuse to contact us in a timely fashion to help us resolve

• Matt // elkz 🕹️ (@notelkz) reported 26 minutes ago

  It's now been 10 hours since my last reply from @EE support and the manager who was supposed to call me, hasn't, again.

• Levz (@Dan_Kno) reported 29 minutes ago

  @EE how do I cancel a service that hasn’t been set up yet?

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