EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 197 |
| Birmingham, England | 168 |
| Minehead, England | 110 |
| Manchester, England | 85 |
| Glasgow, Scotland | 82 |
| Hackney, England | 38 |
| Bristol, England | 31 |
| Croydon, England | 29 |
| City of London, England | 29 |
| Newport, Wales | 28 |
| Reading, England | 26 |
| Cardiff, Wales | 25 |
| Southwark, England | 25 |
| Liverpool, England | 20 |
| Luton, England | 17 |
| Blackburn, England | 16 |
| Plymouth, England | 15 |
| Wolverhampton, England | 15 |
| Bedford, England | 15 |
| Halifax, England | 14 |
| Batley, England | 14 |
| West Bromwich, England | 14 |
| Nottingham, England | 12 |
| Barnet, England | 12 |
| Dunfermline, Scotland | 12 |
| Wandsworth, England | 12 |
| Sheffield, England | 12 |
| Leeds, England | 12 |
| City of Westminster, England | 11 |
| Ilford, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Bru-C
(@IAMBRU_UK) reported
from
Nottinghamshire, England
@EE WTF is going on with your signal I’ve had 2 bars for about a month I’m about to fly Vodafone with my wallet wide open
-
geraint jones
(@gergledrydd) reported
@EE To make your network even better in Efail-newydd/Buan, we'll be carrying out some essential work over the next few days. We'll be as quick as we can and keep any disruption to a minimum.Enable WiFi Calling to still be able to make calls and send texts when connected to a WiFi
-
Ant
(@Antz3yez) reported
@SkyHelpTeam My sky phone landline has a fault and my mobile provider @EE has poor coverage where I live so isn’t fit for purpose either. Im not even sure you will get this tweet…my postcode is IG1 I figured that as you’re the help team you could help and tell me what the problem is.Regards.
-
Arron Laws
(@arronlaws) reported
@EE can someone help me with my bill this month?
-
Kaylie Bloxham
(@bloxhamPR) reported
@EE NOT happy Tuesday. Got sent a faulty router. A known issue but no one on chat thought to say so only found out when called. Got sent a new one, stayed off work to receive it - still faulty. A customer for 20 years and APPALLED by this terrible quality & service #dontuseEE
-
Jonathan Kahn
(@jkisthe1) reported
from
Salford, England
5 days, 3 phone calls, 2 emails and half a dozen text messages and still @EE haven't resolved my issue for a service I'm paying them for that was supposed to be solved in 24 hours
-
Nathan Lewis
(@_Nathan_Lewis_) reported
@bloxhamPR @EE Had very bad customer service recently also! I was the one doing the chasing after lies over the phone! 🤦🏼
-
Turkustani Alaa
(@turkustani_alaa) reported
@EE Hello , I lost my SIM card and I am not in Uk now but will return the next month. I am paying through direct deposit and I need a new SIM card for the same number since I have to stay a 10 day quarantine when returning back to UK. Can you help?!
-
AMGW.D.W
(@amgw_d) reported
from
Lymm, England
Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔
-
Jake
(@JakeLCartwright) reported
@EE I’m a bit sceptical of this. AppleCare as standard from Apple or @VodafoneUK also covers the 2 incidents of accidental damage (Per 12 months) for £79, or £29 for screen damage. Why is EE excess so expensive / why isn’t Apple accidental damage included, or is it not mentioned?
-
em
(@emmavictoria_19) reported
@EE are any of your areas in Manchester down wifi not working
-
StJohn 💙
(@stjohn121) reported
@EE I was advised on Sunday that a mast near Beach Road Porthmadog would be up and working again after being upgraded, has the work now been completed? I was offered £20 off next bill as the poor signal strength has been ongoing for some time
-
LE
(@_lvryn) reported
@EE is such a bag of shite, why can i get FULL service at the top of bloody mount snowdon but can barely maintain a full bar of service at home at any time😒 paying £40 a month for **** all
-
Jack Wilson
(@JackWil94210502) reported
@EE hi there, broadband keeps cutting out. restart router, flashes yellow for a bit, eventually goes hard blue but connection still not there. any problems in the area? FK15
-
DazM33
(@dazM33) reported
@spenno1967 @EE Not here 02 and Vodafone have the strongest signal guess its a hit and miss thing