EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 198
Birmingham, England 169
Minehead, England 109
Manchester, England 85
Glasgow, Scotland 83
Hackney, England 37
Bristol, England 31
City of London, England 28
Croydon, England 27
Reading, England 26
Newport, Wales 26
Cardiff, Wales 25
Southwark, England 25
Liverpool, England 20
Luton, England 17
Barnet, England 15
Plymouth, England 15
Wolverhampton, England 15
Bedford, England 15
Blackburn, England 14
Halifax, England 14
Batley, England 14
West Bromwich, England 14
Wandsworth, England 13
Nottingham, England 13
Dudley, England 12
Dunfermline, Scotland 12
Sheffield, England 12
Leeds, England 12
Camden Town, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MandyP2103 Mandy Park ☮♥‏&♫ (@MandyP2103) reported

    @EE And by not helping people who are desperate for help! Good job… NOT!

  • chrislegge99 Chris Legge (@chrislegge99) reported

    @EE just placed an order online, made the payment and website crashed, money has been taken but no confirmation… help!!

  • DaddyDan8 Dan Phelps (@DaddyDan8) reported

    @EE Hi, can you advise when your stores will start selling iPhones unlocked to any network, as per the OFCOM regulations please. I want to run a new iPhone on a dual SIM with a personal EE and Three for work as they cannot give me an answer in store

  • MiniYin1991 BabyBratLuna🖤 (@MiniYin1991) reported

    @EE signal so bad I can't phone nhs 24 very good

  • theGeoffMcQ Geoff McQueen (@theGeoffMcQ) reported

    @EE Hello. Received an email asking me to phone EE about an order. Spoke to a chap there who couldn’t help as “all the managers had gone home”. He then hung up on me. I’m less than delighted, can you help?

  • wilsonrume Wilson Erumebor (@wilsonrume) reported

    @EE is something wrong with your network? Nothing seems to be working, calls, Internet etc..

  • KatM62260735 KatM_* (@KatM62260735) reported

    @EE currently on day 5 of no network. Are there issues in SE London coverage?! Completely unable to use my phone as soon as I leave my house and the wifi

  • surfboardchamp Kwoodlock (@surfboardchamp) reported

    @EE can you confirm when the signal will be back on in Blandford Forum Dorset please

  • HuwRMorris Huw Morris (@HuwRMorris) reported

    Absolutely disgusted with the service received by @ee over a mistake they have made, only for their 'customer care' team to stop replying to me. You've lost a customer of 10+ years for good.

  • FMAcidphire2185 FMAcidphire21 (@FMAcidphire2185) reported

    @EE OK sim arrived its been in my phone since yesterday still just says "emergency calls only" is it because I provided my pac code when I ordered online and I'm waiting on it porting over? Or do I need to activate it first as the leaflet said it would be ready to go

  • stid1912 hooligan🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@stid1912) reported

    @EE why do I pay all this money I still can't get a signal in a pub 🤬

  • jamie_2127 Jamie Taylor (@jamie_2127) reported from Dunstable, England

    @EE Any chance that in 2022 you could provide me with a decent broadband service.

  • queen_purdy84 😈queenie😈 IS SEEING ATEEZ‼️ (@queen_purdy84) reported

    @EE no phone service or 4g signal for 3 days now and the internet keeps dropping in and out. When will this be sorted?

  • grumpyginger86 GrumpyGinger (@grumpyginger86) reported

    @EE Hi, no need anymore. My parents are travelling back south and their phones appear to be working to make calls now. Must have been a temporary issue in the Edinburgh area yesterday. Happy new year 👍🏻

  • mrtonyproctor Tony Proctor (@mrtonyproctor) reported

    @vodafone @EE I am currently a customer of a different provider with esim, what is the process to switch to either of you with an esim and keep my existing number

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