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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Bath, England 2
North Dorset District, England 1
Birmingham, England 175
Telford, England 8
Glasgow, Scotland 80
Barnet, England 21
Southwark, England 19
London, England 176
Loughborough, England 5
Henlow, England 4
Croydon, England 40
Reading, England 23
Newton Aycliffe, England 3
Galston, Scotland 5
Torquay, England 2
Canterbury, England 4
Manchester, England 48
Ilford, England 12
Shefford, England 1
Romford, England 9
Wembley, England 10
Wigan, England 4
Dunfermline, Scotland 7
Northampton, England 6
Leatherhead, England 3
Northwich, England 4
City of London, England 17
Motherwell, Scotland 2
Plymouth, England 8
Oxford, England 7
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGrumpasaurus
    The Chumpasaurus (@TheGrumpasaurus) reported

    @EE what am I paying for? I've got barely any internet at home after you told me that I could get fibre! So, I've got a super slow hub thing but I'm still paying full price! I want some money back or I'm cancelling.

  • PolemicTMM
    Polemic Paine (@PolemicTMM) reported

    This is exactly the sort of corporate one sided arrogance that needs levelling up. @EE We sent you something. Too see it you have to log on and follow our system instructions designed to make our lives easier not your. Same to see why we've raised your charges. Oh, and if you have any questions relating to this don't bother asking because we blank your enquiries. Fk em. Solution in link in tweet below.

  • Jade_Nomura
    Jade Nomura (@Jade_Nomura) reported

    @EE Awful service stay clear at all costs! I don’t think I’ve ever been so disgusted in a customer service phone team than we were tonight!Your staff were beyond rude, All we wanted to do is renew.. never cancelled something so quick.. easiest decision now going with @VodafoneUK

  • uncknownshew
    speed (@uncknownshew) reported

    @EE Disgusting you won’t look after your customer. My phone contract finished on February and yet you still charged me for march and April while my phone finished on February and you won’t refund me. Absolutely disgusting. @financialombuds

  • johnmarshall888
    Johnny (@johnmarshall888) reported

    @falolaopeyemi3 @England @EE Look in the mirror and say I'm an idiot, then go & seek help

  • MelanieK1957
    Melanie Kibblewhite (@MelanieK1957) reported

    @EE Awful customer service today. New contract agreed which has now been cancelled by you because of a mistake made by you. I have to call you and renegotiate the contract tomorrow.

  • DM_1986_
    D (@DM_1986_) reported

    So I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…

  • limebradley22
    Liam holloway (@limebradley22) reported

    @WoodsMonk @England @EE He was awful the whole team were

  • CliveRoachy
    Clive Roach 🇬🇧🛸 (@CliveRoachy) reported

    @England @EE If Spence had a left foot that would help!

  • SurtseyAna
    Surtsey (@SurtseyAna) reported

    Are corporations dumb, or simply wind-up merchants? @EE You have 2-factor authentication on your website. What if you're trying to find out why your phone is not working?

  • JohnKicinski3
    J Kicinski (@JohnKicinski3) reported

    @EE an issue with the signal in Tenby West Wales?? Multiple people can't make calls to either landlines or other mobiles.

  • okaddme
    Ok Addme (@okaddme) reported

    @EE I hardly get a signal anymore in busy places. Really annoying. How do I get priority signal, is it on my tariff?

  • StuartGD89
    Stuart (@StuartGD89) reported

    The @EE website and app are the worst ive ever had to deal with. The app no longer logs in, and the website just sits idle. Thank god my contract is at an end.

  • ClassicfootieJ
    Classicfootiejourno (@ClassicfootieJ) reported

    @England @EE Out of these four Garner. I am suprised Maguire isn't on here though because I thought he played well. Rashford gives the ball away too much. He just runs into trouble and makes poor decisions.

  • JPMIDB
    Jem (@JPMIDB) reported

    @EE It doesn’t work. I had to ring today and that person couldn’t help either and had to long it with your admin team.

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