EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
micka9990 (@Michael66108716) reported@EE Can you give me a number straight to customer support , be 10x easier if you had online chat like most suppliers have
-
Tina B (@Teena35) reported@EE what happened to my unlimited data on my phone that was promised because my WiFi has broken down - and I have to wait 5 more days
-
leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported@mk_hostile17 @EE Ok. Broadband then. That goes down in a power cut
-
Phoenix Rahman (@Phoenixrahman) reported@VisionsofGold @EE @SamsungMobile No such thing as loyalty for existing customers. I’ve been with EE since they were one2one. In early days when they were T-Mobile, would get rewarded for being a loyal customer but as a EE customer, no such luck. Instead it’s higher costs and poor customer service.
-
stuuk1🇬🇧🏴 (@stuuk11) reported@Wozza777 @LeilaniDowding @EE A lot of elderly people don’t have a mobile, some people live in areas where there is no mobile signal.
-
ByNiels (@by_niels21222) reported@LeilaniDowding @EE That network will not be maintained. It is dead. Starlink may be a solution worth while looking at.
-
beth (@loisgriff_) reported@charmed_og @EE To be fair I don’t have a lot of problems with them except service problems
-
Ray Planet Earth 🇬🇧 (@JimBob1046620) reported@CallMeMysticall @LeilaniDowding @EE there is that, but they will get IP, should they want Old Phone , yes! Cookies is an issue tbh
-
Jo Oliver 💜🇬🇧 (@BagFleaBag) reported@LeilaniDowding @EE Yes, it’s usually days if it’s a bad storm and that’s in southern England and not that rural, my friend on a quieter month had no electricity for 2 weeks and no internet for a month the other year after a big storm.
-
mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported@hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!
-
S (@Sarah_FireHorse) reported@LeilaniDowding @EE So the answer seems to be an emergency generator. Or you can plug starlink into a car adapter - that’s another emergency option, run it off your car battery.
-
Simon James 🚂 (@UKMondoMan) reported@EE Issue now resolved. Not the outcome I was looking for but a fair compromise.
-
ちはる (@chi_i_i_ha) reported@ZachMcElroy1 @EE You can talk to @EllaCoding, support won't help you
-
Tony (@Foolham) reported@EE DSL light off so line is dead - Is this an issue in parts of London right now?
-
Elizabeth Gordon (@Elizabe91626828) reported@LeilaniDowding @EE It is very scary for us with poor or non existent mobile reception. In a real emergency - power cut, fire etc we would be scuppered.