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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Great Malvern, England 2
Pulborough, England 1
Croydon, England 42
Birmingham, England 181
City of Westminster, England 13
London, England 194
Southwark, England 23
Ilford, England 11
Telford, England 6
Kidderminster, England 3
Poole, England 2
Luton, England 15
Bargoed, Wales 1
Swansea, Wales 2
Guildford, England 3
Falkirk, Scotland 5
Peterborough, England 9
Batley, England 13
Hamilton, Scotland 4
Portsmouth, England 8
Manchester, England 61
Lambeth, England 1
Brigg, England 1
Plymouth, England 12
Dunstable, England 2
Cardiff, Wales 23
Bristol, England 33
Tower Hamlets, England 5
Minehead, England 110
Warrington, England 4
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LauraCummingUX
    BeetlesandMoths (@LauraCummingUX) reported

    @EE what on earth have you changed in the last few months that means every time it rains I lose mobile broadband and phone signal??! #noservice

  • skajme2
    Bim. (@skajme2) reported

    Ordered a #Pixel6 direct from Google. **** @ee the robbin *****! £41 a month for a 1gb data contract, I've been with them since the 90's when they were t-mobile! The phone sim free is only £24 a month hahahahahhaha. Actually should be ashamed of themselves

  • JanSwatridge
    Jan Swatridge Officially FOW Don’t get Notions💙 (@JanSwatridge) reported

    @EE One of the worst ads I saw in a long long time.

  • Stu_Hird
    Stuart Hird (@Stu_Hird) reported

    @EE I'm trying to upgrade to the Pixel 6 but none of my EE perks codes seem to work. I've generated 3 now and I don't dare generate any more. Can someone help please?

  • IsThatCameron
    Cam (@IsThatCameron) reported

    @EE alright guys. Bit of a problem, when I try to call 999 the line doesn't connect... it does work when I try to call other mobiles. Any ideas would be great, cos its a little dangerous otherwise 😬

  • nicos_nick1geo
    nicos georgiou (@nicos_nick1geo) reported

    @VodafoneUK Nice to be treated like dirt!!! Customer over 20 years And when requesting a manager call back!! Ignored!!! Over 2 weeks!!!! at the same time U don’t allow me to give notice 60 Days prior !!! @EE can u help get out ?

  • honeybouboule
    Antoine (@honeybouboule) reported

    Hi @EE, the signal in Bath has been continuously bad for 5/6 weeks now. Never more than 3 bars. This is even affecting the quality of calls...

  • Sophiakhan11K
    Sophia Khan (@Sophiakhan11K) reported

    @EE (part 2). I tell the advisor listen to the call from earlier & ask to log complaint, he continues to be passive aggressive, leaves me on hold & cuts me off. This is all after my local EE shop show no interest or help me after 3 attempts by me! Reward for 10yrs loyalty

  • dugmac01
    Dugmac (@dugmac01) reported

    @EE Thanks. I’ve just tried to add the roam abroad bolt on and it says I can’t because I’m a payg customer. I don’t want to move to a 12 month contract. Could you please let me know what my options are so I don’t pay a fortune on data when I’m in Canada?

  • Lizzie_shaw1986
    Elizabeth Shaw (@Lizzie_shaw1986) reported

    @EE I ordered my upgrade online of the 13pro max 3 weeks ago and I’ve heard absolutely nothing .Your online ordering service is absolutely flipping and useless

  • Zarina_GK
    Zarina Khan (@Zarina_GK) reported

    @EE Hi, there seems to be a problem with EE service. I don't have any signal or 4G (in London) since Saturday, and I can't get into the app. I've tried my sim card in another phone and it's still an issue, so not my phone at fault.

  • iamddboa
    Jessica Santos (@iamddboa) reported

    @nikihutchinson @EE Having issues for about a week in SW Fulham. Also tested in Battersea last night and the same situation. I have been in contact with their support who continue to claim there’s nothing wrong.

  • romandespatches
    Roman Despatches (@romandespatches) reported

    Morning @EE - are you having network issues in SW8 in London? I'm not able to make or receive calls this morning.

  • Sophiakhan11K
    Sophia Khan (@Sophiakhan11K) reported

    @EE (part 1) The absolute WORST network ever. Been a customer for 10 yrs, time for an upgrade & you offer twice what Sky are charging so I decide to leave. Retentions calls to make another offer, I call back to accept & they say that offer doesn't even exist (con't)...

  • Marie13675221
    Marie (@Marie13675221) reported

    @EE is there an issue with hacking? I've had two texts thanking me for subscribing to BT Sport's - which I haven't. Been trying for two days to log onto my account via the app and reset password but I'm not receiving the link!! Please help!

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