EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 217 |
| Birmingham, England | 119 |
| Manchester, England | 94 |
| Glasgow, Scotland | 73 |
| Hackney, England | 43 |
| Croydon, England | 40 |
| Bristol, England | 39 |
| Hammersmith, England | 30 |
| Southwark, England | 30 |
| Newport, Wales | 29 |
| City of London, England | 26 |
| Reading, England | 25 |
| Cardiff, Wales | 24 |
| Blackburn, England | 23 |
| City of Westminster, England | 21 |
| Batley, England | 20 |
| Halifax, England | 15 |
| Portsmouth, England | 14 |
| Liverpool, England | 14 |
| Wembley, England | 14 |
| Leeds, England | 14 |
| Edinburgh, Scotland | 14 |
| Newham, England | 13 |
| Bradford, England | 13 |
| Peterborough, England | 11 |
| Romford, England | 11 |
| Wandsworth, England | 11 |
| Shrewsbury, England | 11 |
| Walsall, England | 10 |
| Hounslow, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Bruno Alves de Sousa
(@M3th0sx) reported
@EE @WeAre8Official Congrats on screwing over your customers with the roaming charges that you promised not to reintroduce !!! @ThreeUK guess you’ll be getting a new customer soon :)
-
Dave
(@Snowflake198) reported
@AdamBro29683783 @StanCollymore @EE They never worked abroad anyways
-
Christian Space Singapore 🏴
(@singapore_space) reported
@tomhfh @EE @ThreeUK I don't object to roaming charges if they mean overall prices come down.
-
Luke Austin
(@lukeshungry) reported
@EE @steelo1977 Eat them costs don't pass them onto the customer who you have no lied to
-
Adam Edwards
(@exmoor_cat) reported
@EE As an existing customer of over a decade's standing this is my advance notice to you that when I decide to upgrade, you have written yourself off my choices by re-introducing EU roaming charges.
-
Alec Cowan
(@CowanAlec) reported
@EE Just to inform you,no doubt like countless others will,that you can ram your network up your arse you thieving bastards. I will not be paying any roaming charges to use my phone in the EU and will change my provider at the earliest opportunity.
-
Deano7312
(@12bw1312) reported
@StanCollymore @EE I have just left EE cos they are greedy and have crap customer service
-
robert arnold
(@roberta44873733) reported
@EE Hi...do the new EU roaming charges only apply to new customers or existing customer upgrades contracted after 7th July? So if I don't upgrade I won't incur this charge?
-
Mark Wilson
(@wilsy18) reported
@saltyliquorice @thisisFoxx @EE It’s making money; the restrictions have been taken off now that we’re out of the EU so they can do what they want. Sad, but that’s capitalism. Sucks tremendously
-
Jive_Soul_Bro
(@CMQ81) reported
@StanCollymore @EE If you have a problem with data roaming charges maybe you should of considered this along with other things when you carried your St. George’s flag down to the polling station
-
Iain4Europe #FBPE 🏴 🇧🇪 🇪🇺
(@iain4europe) reported
@tomhfh @EE @ThreeUK It was only a matter of time before the phone companies reintroduced roaming charges, now that we are no longer EU members. Yet more evidence that leaving the EU was a stupid idea.
-
Kishan Sodha
(@kishywishywoo) reported
@BBCNews @EE poor to capitalise on something like this. 2 contracts with you will be moving when they are due to change.
-
Dan White
(@CaptSauve) reported
from
Bristol, England
@EE @WeAre8Official I only switched my family to @EE for the first time last year. My contract is up in January 2022. If you persist in this idiotic idea you've lost three contracts from me. Funny how no other network needs to screw it's customers in this way to, "invest in the network".
-
Natasha
(@x0xnashx0x) reported
@EE @MagicBoyUK Will cancel my EE products. The company is just looking for even more profits. Don't sugar coat it.
-
John
(@j_macca7) reported
@davidschneider @jarvefromossy EE previously said it had no plans to reintroduce roaming charges. It wasn’t an issue unless of course you knew they actually would, which you didn’t. If you want to blame somebody, blame @EE