EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

Less
More

ee Hero Image

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 217
Birmingham, England 120
Manchester, England 92
Glasgow, Scotland 74
Bristol, England 45
Hackney, England 43
Croydon, England 42
Hammersmith, England 31
Southwark, England 30
Newport, Wales 29
Reading, England 27
City of London, England 27
Cardiff, Wales 24
Blackburn, England 22
City of Westminster, England 20
Batley, England 19
Wembley, England 15
Edinburgh, Scotland 15
Halifax, England 15
Bradford, England 14
Liverpool, England 14
Leeds, England 14
Portsmouth, England 14
Paddington, England 12
Newham, England 12
Wandsworth, England 11
Shrewsbury, England 11
Peterborough, England 10
Milton Keynes, England 10
Luton, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GBAFCContra Jai (@GBAFCContra) reported

    @EE what is going on with your network. Ive had more black spots recently than ever.

  • 1adrianlogan Adrian Logan (@1adrianlogan) reported

    @EE The number is in my previous message, over to you. Your responses always ask me to do further work. I've reported the incident and the number.

  • esiotrot54 Nemesis 🇺🇦 (@esiotrot54) reported

    @EE ordered EE TV— delivery date confirmed but not met! 2 phone calls day before said would arrive on time— clearly did not check info. Nobody called to apologise for delay- learned on App- awful service- will cancel

  • teflon1800 edvard (@teflon1800) reported

    @PainCrypt0 @bt_uk @EE damn

  • AnnieK751 AnniePieceNJammy (@AnnieK751) reported

    @EE WiFi calling is enabled. I tried calling 150 again took 2 minutes only for the call to fail

  • RayGerlach7 Ray Gerlach (@RayGerlach7) reported

    Why do @EE never call back when they say they will ? Why do @EE make moving house and taking their product with so difficult? How come @EE have given me 3 different quotes for moving house ? Just asking .

  • PainCrypt0 Pain (@PainCrypt0) reported

    NH BRO ACTUALLY **** @bt_uk / @EE WIFI SO DOGSHIT. THEIR ONE WEEK OUTAGE HAS CAUSED ME TO MISS A MESSAGE AND FUMBLE FML

  • kenredsraf Ken P (@kenredsraf) reported

    @EE hi There is no phone signal in Ch7 5. Looks like a new mast is being put up. It's been 3 days so far Any idea when it will finish ?

  • 1adrianlogan Adrian Logan (@1adrianlogan) reported

    @EE Just been contacted by someone alleging to be one of your Customer Service people. He said his name was Richard Taylor operating out of Nottingham Call Centre on 07782 207029. He offered me a full refund of my subscriptions so far but to get them I had to open a Lemfi account 1/2

  • SP_2310 sam (@SP_2310) reported

    @EE I am aware of current issues in my area but I have been having issues for over a week. I went into your store and called online and there was nothing they could do so I’m paying for data I cannot use as nothing will load unless I am on WiFi or private browsing.

  • mfa9209 Maybach Freddi (@mfa9209) reported

    @EE @KyleRalphtdtr What the hell is going with network it’s been terriblecsll day and not great past few months

  • Destr0yT0Create Devi VOV Forever 🖤 (@Destr0yT0Create) reported

    Hey @EE amazing black friday deal sale but please don't be sending your tech items WITHOUT BOXES and just in mailing bags WITH NO PADDING. For such expensive items it sucks to see the the item box itself dented so much!!

  • RickyRockstar Rick Tse (@RickyRockstar) reported

    @EE When customer service says there is nothing they can do, I believe the representative. However, they are also saying that there is nothing EE is WILLING to do to provide what they said they would.

  • arsenemustgo Donald Dyer.Backing UTAG (@arsenemustgo) reported

    @carlitaswayy @BOFClareriviera @EE Groverner place to Covent Garden rank I asked the pass if they gonna pay cash or card ,it’s card google search 19 mins journey I asked pre pay £20 got to CG was £19 gave them£1 back they gave me £1 tip,my Twitter would not work by the rank,plan B worked until EE sort out issue.

  • will6310 william benstock (@will6310) reported

    @EE hi there I've been sent a new SIM card as my current SIM is having issues receiving SMS messages will I need to activate the new SIM card when I receive it ?

Map Check Current Status