EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 198
Birmingham, England 183
Minehead, England 115
Glasgow, Scotland 97
Manchester, England 65
Croydon, England 41
Bristol, England 35
Hackney, England 33
Newport, Wales 30
City of London, England 27
Reading, England 25
Cardiff, Wales 24
Southwark, England 24
Barnet, England 21
Liverpool, England 21
Wolverhampton, England 18
Halifax, England 15
Bedford, England 14
Hammersmith, England 14
Luton, England 14
Nottingham, England 14
West Bromwich, England 14
Plymouth, England 13
Wandsworth, England 12
Leeds, England 12
Ipswich, England 12
Sheffield, England 12
Dunfermline, Scotland 12
Leicester, England 11
Edinburgh, Scotland 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • CB_myldn Charlotte Bateman (@CB_myldn) reported

    @StopFundingHate @EE Ok so you’re preaching about not spreading hate whilst inciting hate against a female journalist who works her arse off to raise awareness of eating disorders, combat dangerous health myths and help women like myself stop hating their bodies. Totally logical.

  • Aspiedude01 The Aspie (@Aspiedude01) reported

    @EE what the hell is going on with EE today? My data doesn't work at all

  • Mcnilty Chris (@Mcnilty) reported

    @EE hello, I upgraded to a new iPhone today but after transferring my SIM, I've got no service and have followed troubleshooting guides online. Can you help?

  • OJB1999 CHEF BIG DOG (@OJB1999) reported

    @EE I just got a new phone with the same number but new sim through an upgrade on the MyEE app. Phone and sim have come but it won’t let me activate the sim so I can use data etc. I can’t call 150 as now my other phone also has no service. Pls help me out

  • ashleighegan Ashleigh Egan (@ashleighegan) reported

    @EE When you ‘offer’ WiFi calling, you’re piggy backing on another company’s network to supplement your own inadequate service.

  • leeAckroyd12 Lee Ackroyd (@leeAckroyd12) reported

    @EE Nope. I can’t pay till 5th, which is what I said. We pay every month without fail our Mobile phone DD as well as add ins for PS4+ etc, sometimes £200-300. I feel a bit peeved that a valued customer for over 6 years has had this happen due to a cash flow issue at my end…

  • TheMakersCom The Makers (@TheMakersCom) reported

    @EE hope you can help. I’m in Spain with roaming activated but scan it make calls to the uk?

  • davidsm25057843 david smith (@davidsm25057843) reported

    @sarah_j_robins @EE I rarely get 5G it’s usually 4G slow sluggish

  • CheggarsPlays Neil Dickinson (@CheggarsPlays) reported

    @EE Your 5G is garbage

  • faye_maun FAYE MAUN (@faye_maun) reported

    @EE Good Evening we are currently in Turkey on holiday and my husbands phone doesn’t have any service please can you advise why

  • go_dizzy_go Sylvia 👵🧑🏻🧒🏻🧒🏻👶🏼👶🏼🛫⛩🇯🇵 (@go_dizzy_go) reported

    @EE It's so slow, I couldn't get online for anything.

  • Miss_Melanie1 ❤Mel❤ (@Miss_Melanie1) reported

    @EE Trying to get through to your Customer Service is impossible

  • missjosiemarie Josie Marie (@missjosiemarie) reported

    Hi @EE just come back from Crete with £26 of data charges for a week's usage. I've been a customer for nearly 15 years and yet my partner who is a customer of only 3 years didn't get charged a penny. Can someone look into this please?

  • dia797 Dom (@dia797) reported

    @EE we've got one of your mini hubs from @bt_uk but the signal light keeps going red and the Internet cuts out, how do we stop this happening?

  • Miss_Melanie1 ❤Mel❤ (@Miss_Melanie1) reported

    @EE I really would like to speak with someone today. Not happy at all with the level of service provided by your company

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