EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Community Discussion

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EE Issues Reports

Latest outage, problems and issue reports in social media:

• Sharron C Best (@sharron333) reported an hour ago from Shefford, England

  @EE Yesterday I posted about our area not having any issues with calls etc. As a disabled person with sleep issues/insomnia/painsomnia I rely on my TV thru the night very much. I'm now unable to do this as my TV package is now not working! Obv the issues have spread further...

• Grifter (@Grifter_62) reported 6 hours ago

  @EE the broadband and TV service has been down all day and evening I will require a credit for every day you fail with your service

• DanRowley mr Everton 2015 (@rowleydan) reported 7 hours ago

  @EE Internet is down at 9pm...

• aka James Bond (@FeelitWorking) reported 7 hours ago

  @EE I've set up a Hub Pro for a relative. The auto channel doesn't work, it defaults to lowest channels. Why does it send hidden SSIDs out? Main MAC = EE:EE:22:33:44:55, Hidden MAC = EE:EE:22:33:44:56. It's 1 out on each band. What's the Hidden one for?

• Paul Jamieson (@PaulJam78548402) reported 8 hours ago

  @EE are we receiving compensation for the lack of service we have received in the past few days?

• Rhys (@rhyscook) reported 9 hours ago

  @EE I have data roaming on but this link is not working, can someone from the customer service team not contact me and resolve?

• Rhys (@rhyscook) reported 9 hours ago

  @EE your messaging service is not working and I need to purchase the data roaming package, please contact me

• Josh (@JHague91) reported 9 hours ago

  @EE is THE worst network ever I'm finding a new 1

• Sarah 🌼 & Jasper 🐾 (@madcow42) reported 10 hours ago

  @EE You text me about a complaint saying you’ve closed the case because I didn’t respond to calls. Well how am I supposed to have responded to calls when I’ve not had any and you’re admitting there are issues with voice calls on your network! Thanks for no help.

• Graeme (@boydy_g) reported 10 hours ago

  @EE mast down again. Msg resolve in 14 hrs, then 7 hrs now we are taking a while- we will get back to you. As no fixed landline ee only way so Wi-Fi calling is like trying to stir tea with a choc spoon. What are you going to do about? Give comp so we can use another mobile!

• Max (Power) Woodrow (@WRS_Gaming) reported 10 hours ago

  @silver47872 @EE I haven’t had internet for the past day and a half and been using hotspots since it went down

• Ian S (@ims_ian) reported 12 hours ago

  @EE I have suffered poor service all week, yet my PAYG Tesco sim works fine. I am out of contract, it's about to be a retention issue if not fixed very soon.

• SC (@whoareyou_64) reported 12 hours ago

  @EE I am an EE customer. I have had no e mail or text etc to advise of this. Read it on x 🤷

• EM4N (@1up_eman) reported 13 hours ago

  @EE I’ve called your custom service number and no one is picking up my phone number is in hibernation and I need it fixed

• Saskia Baynton-Power (@SaskiaBPower) reported 13 hours ago

  @EE it's down again!!! Can't receive calls, pissing me off now it's the 3rd day

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