EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 213 |
| Birmingham, England | 104 |
| Glasgow, Scotland | 92 |
| Manchester, England | 70 |
| Hackney, England | 51 |
| Bristol, England | 35 |
| Croydon, England | 33 |
| Kingston upon Hull, England | 33 |
| Reading, England | 31 |
| Hammersmith, England | 29 |
| Southwark, England | 28 |
| Newport, Wales | 25 |
| Batley, England | 24 |
| Cardiff, Wales | 23 |
| City of London, England | 21 |
| Halifax, England | 16 |
| Luton, England | 13 |
| Edinburgh, Scotland | 13 |
| Crawley, England | 13 |
| Wembley, England | 13 |
| Liverpool, England | 13 |
| Barnet, England | 13 |
| Blackburn, England | 12 |
| Camden Town, England | 12 |
| Portsmouth, England | 12 |
| Leeds, England | 11 |
| Bradford, England | 11 |
| Paddington, England | 10 |
| Romford, England | 10 |
| Bedford, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart 〓〓
(@need_coffee_now) reported
@EE Hi, no problem at all. We would be looking to upgrade to iPhones as we currently have a 6s, a 7 and an 8.
-
Waqas Hussain
(@whussa29) reported
@EE The iOS app has been down for nearly a week, is there an update coming to fix it
-
Kash
(@mugkashif) reported
@EE awful service. Lying *** mofos
-
Jo Truscott
(@Jotruscott) reported
@EE I'm having service issues with my broadband. It has dropped off to only 1 to 3 mps.
-
mr8kc
(@mr8kc) reported
@EE Unimpressed to be on hold for 45 minutes and then be unceremoniously cut-off when I do make it to an advisor. Do you guys track deliberate cut-offs? And oh yeah - Can I get some help adding a data roaming package please?!
-
ddosed my microwave
(@FluffySnowmanYT) reported
@A_MrBenMitchell @EE Good ****
-
Kira
(@Kira58653423) reported
@EE stranded at billund airport no service have switched phone off and on twice
-
Dave Read
(@DaveRead) reported
@EE no signal in NG15 since about 8pm yesterday. Any idea what’s going on?
-
Jimmy R
(@ElectricBearCom) reported
@EE Is there any repair work taking place or known faults for broadband in the North East Derbyshire area? Tried asking several times if there's a way for customers to check with no answer, seems like a basic service to expect from an isp's website
-
R MC
(@mcgeo99) reported
@EE I even spent 50p I shouldn't need to requesting a new esim code online, and that didn't work either. So have no confidence the paper version will when it arrives. Asked in store (after they said they couldn't issue esim despite phone saying they could) if they could give me 1/2
-
Bobby
(@Sadie01282735) reported
@EE worst network provider everrrr
-
Peter McGovern 🎭🎙
(@PeterMcGovern) reported
@EE Hey guys. I upgraded yesterday, I’ve been charged for delivery and I’m paying for my new contract, yet I haven’t received my new handset and sim. In received no text from DPD. Infact, didn’t even get an order confirmation from you. Can you help please?
-
Kate Medhurst
(@krmedhurst) reported
If a driver keeps trying to deliver to the wrong house down the road, what can I do about it? Can't get through to EE on the phone. DPD doesn't allow you to update the address. @DPDgroup_news @EE
-
Welsh Football
(@WelshFootball58) reported
@EE Hi I need some help on my upgrade
-
Barry
(@bazc1982) reported
@Omeran3 @O2 What they don’t do is beat @EE for 4G never mind 5G coverage which incase you didn’t realise is their main job not dishing out wee daft freebies