EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 210 |
| Birmingham, England | 123 |
| Manchester, England | 95 |
| Glasgow, Scotland | 80 |
| Bristol, England | 44 |
| Hackney, England | 44 |
| Croydon, England | 40 |
| Kingston upon Hull, England | 33 |
| Newport, Wales | 32 |
| Hammersmith, England | 29 |
| Southwark, England | 29 |
| City of London, England | 28 |
| Cardiff, Wales | 27 |
| Reading, England | 23 |
| Blackburn, England | 22 |
| Batley, England | 21 |
| City of Westminster, England | 19 |
| Edinburgh, Scotland | 15 |
| Wembley, England | 15 |
| Bradford, England | 15 |
| Halifax, England | 15 |
| Leeds, England | 13 |
| Shrewsbury, England | 12 |
| Liverpool, England | 12 |
| Paddington, England | 12 |
| Portsmouth, England | 11 |
| Newham, England | 11 |
| Milton Keynes, England | 10 |
| Walsall, England | 10 |
| Luton, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Edivaldo Anderson
(@EdivaldoAnderso) reported
Hello @EE I have been trying to call your customer service number since last night, it seems something wrong with the number as it doesn't ring at all, could you help me please?
-
Martyn
(@mdeuk) reported
You have to hand it to @BTGroup and @EE - announce a substantial price increase (CPI of 5.4% *plus* 3.9%) but try to soften it by noting they use "renewable electricity" and answer their calls in the "UK and Ireland". How does that help pay the bills? 😬
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Nick
(@Nickahola_) reported
@EE any idea when your issues in HU16 will be resolved? thanks
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BellaJo
(@CarlaJoHM) reported
@EE They said the dongle would work if her phone had no signal…. It uses the same signal as her phone!!
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jon williams
(@jon16923) reported
@EE hi having issues enabling roaming and the ability to make calls from abroad every time I click the boxes comes up sorry we haven't been able to set up your changes
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Danny Smith
(@dBoi_massive) reported
The irony of having to call @EE to complain and every one of their numbers doesn't dial and cuts me off. Is this a known problem EE?
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chelseylouise 🐬
(@xchelseylouise) reported
Is @EE down :( ?
-
donna phillips
(@donnaphillipsx) reported
@EE I don't need 'updates' I know everyday when I cant get through to speak to her what the situation is. I want to know when you are going to fix it! #porteynon #gower
-
David Quantick
(@quantick) reported
Hi @EE your customer advice is not letting me do anything, please advise.
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donna phillips
(@donnaphillipsx) reported
@EE What security reasons? Its not her address? If you want people to feel 'secure' stop making pathetic excuses for not sorting the problem... you are the ones risking their security not me. Maybe you could ring the farmer and ask him to open the gate, or just climb over it?
-
Liam
(@LiamPC_79) reported
@EE any idea why my phone signal has been pretty much non-existent today in Potters Bar, Herts? shows a bar of 5g but getting me nowhere!
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SmGH
(@SmGH2021) reported
@EE Thank you. That is a problem as I was misinformed as storage is my main requirement.
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Amy x
(@amyt3402) reported
@scienceguru589 @EE Oh don’t get me started on the service, in my mums village where they’re adding so many new houses our phones don’t work so have to use messenger or other WiFi assisted calling. My mum was told to maybe move to one of the new houses to get a better signal
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Ryan Taylor
(@deadmaneating) reported
@EE can't seem to get through ln 150? My fiancé is having the same issue too on her phone. Also tried contacting via the App and same issue
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Dizzle🇩🇪
(@RDiz82) reported
@dBoi_massive @EE I usually dial 150 and get through after a couple of minutes to be fair. Probably know it’s you though, then just hang up.