EE Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wesley Damian Woolfall (@woolfall56163) reported 4 minutes ago from Lymm, England

  Hi @EE some time @SkyUK did work with @SamsungMobile it does not work for something not understand why hope sky fixing errors & problem i hope ?

• 
  Chris Capitale (@chriscapitale) reported 5 minutes ago

  @EE be a champ, buy @O2 and invest in their network

• 
  BB 3.0 (he/him) 🇬🇧🇺🇸 🇺🇦🇵🇸💙 (@brucejijones) reported 8 minutes ago

  yet another day wasted and no support from @EE calling 150 with a texting issue that’s been going on for months with no promised call from tech support in 15 mins what a joke you are ! You can’t respond to their BS texts if your texting issue intermittent 🙄

• 
  John Podmore (@John_Podmore) reported 9 minutes ago

  @EE Your service is abominable and your diagnostic bots a waste of space. When I get a human who walks me through for the zillionth time rebooting, turning off, I go into another part of the house lose the signal and you close the call.

• 
  AFCdonnilad (@afcdonnilad) reported 9 minutes ago

  Formal complaint incoming. @bt_uk @EE @OpenreachHelp Order placed 6 April ahead of house move on 15 April. Install promised 22 April. Now pushed AGAIN to 5 May with ZERO explanation. Repeated 48hr “updates” that deliver nothing. No broadband, no TV, no smart devices pt1.

• 
  Ethan Keating (@TheParagram) reported 9 minutes ago

  So the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense

• 
  Ian Clark (@thebiggis) reported 13 minutes ago

  @EE We had a brief power cut last night and ever since my YouTube location defaults to the USA - any thoughts on how to fix this?

• 
  Football Mill (@FootballMill) reported 16 minutes ago

  @EE How do I report a case of fraud with you? #ee Basically there is this company that are charging me a fortune each month but are not providing the services I signed up for. For example viewing my bill or trying to use this companies website or app is impossible. I feel like I have had my pants pulled down and my *** spanked by this company. The company is you, you bunch of *****.

• 
  StevieP (@stevep27a) reported 19 minutes ago

  @EE Your broadband app doesn't work and there are features that can only be done on the app - help please!

• 
  Irma Grace (@IrmaGrace26) reported 25 minutes ago

  @EE The app is not working for me to check

• 
  Matt (@MattCowlin) reported 27 minutes ago

  @EE My mobile data is not working on my plan. In the CM17 area. Is this a known issue?

• 
  The Laughing Gooner (@pascalgrimandi) reported 27 minutes ago

  @EE The app is awful. Why won't you just come out and admit you're having major issues with it? I can't even manage my home broadband through it. It worked fine a week ago.

• 
  Mary (@sisterloulou333) reported 27 minutes ago

  @EE how much longer are these network issues remaining ? Been a few days now !

• 
  Paul Kohler🔶MP for Wimbledon (@PaulKohlerSW19) reported 28 minutes ago

  I’m trying to talk to someone at @EE as my phone is not receiving calls, but every time I try to do so I get a text message promising to call me back to discuss the problem! I can’t but help think there’s a flaw in that process? @Ee can you please DM me with a number I can ring

• 
  Stuart Marshall (@MrMclarenNUFC) reported 33 minutes ago

  @EE I mean seriously, what is going on with the service around Shrewsbury? Paying full price and getting a 5th rate service. What’s going on?