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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Glasgow, Scotland 73
Wrexham, Wales 3
Edinburgh, Scotland 24
Reading, England 15
Batley, England 9
Falkirk, Scotland 5
Rochdale, England 2
Manchester, England 34
Romford, England 10
London, England 139
Birmingham, England 114
Stowmarket, England 1
Wembley, England 7
Southwark, England 17
Newham, England 3
Croydon, England 36
Gillingham, England 4
Blackburn, England 6
Minehead, England 29
Warrington, England 3
Walsall, England 12
Dumfries, Scotland 2
Wigan, England 5
Harrogate, England 1
Bourne, England 2
Worcester, England 3
Sowerby Bridge, England 1
Hammersmith, England 15
Plymouth, England 10
Hengoed, Wales 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jake_murphy95
    Jake Murphy (@jake_murphy95) reported

    @shughe02 @skytv @EE They got me down to about £80 then deals expired, went to £92 and now it’s it’s £106 Before I called them a few months ago it was £112. No wonder why so many people buy fire sticks, I just can’t be asked for the issues that you can get with a stick

  • patton_wayne
    Wayne Patton (@patton_wayne) reported

    @EE , having issues with boardband connection chat box to tech support was slow and difficult to explain issues. In end just gave up, spoke to customer service chat and again little support. I’m so disappointed will be looking forward to the day I can cancel.

  • mat11217534
    Jill Matthews (@mat11217534) reported

    @EE EE mis sold me a broadband contract. I cancelled my contract with EE but they poached me back by misrepresenting the deal. Furious! My complaint registered but complaint closed yesterday without them even ringing me. I will not be renewing with EE

  • Nicklo2k
    Handsome Nick (@Nicklo2k) reported

    @EE It's been 10 days. Every time I speak on the phone to someone, after being put on hold for ages they eventually get back to me with a completely different answer. Today I was told that the original engineer booking was never actioned in the first place! We will be leaving EE.

  • trickytrees12
    Thomas Payne (@trickytrees12) reported

    Never known a company so determined to con people than @EE … outrageously bad customer service and they’ve lost 3 potential customers thanks to their con of a website. Avoid.

  • bryanp247
    Bryan Pinto (@bryanp247) reported

    @EE got lots of problems with my internet connection when i am out and about besides being on full data plan i now see my mobile data is switched off very unhappy with EE as I can no longer call you to sort it

  • sarahLouise457
    sarah (@sarahLouise457) reported

    @EE frustrating when I can’t get any 5G whilst I’m on holiday park in the uk. I been waiting for an important phone call but no 5G means no phone signal. My husband phone is O2 and that works full 5G.

  • Joesgill
    Joe Gill (@Joesgill) reported

    @EE can you update me if your network is down. My phone signal, WiFi & your website is down

  • AndrewCarn1
    Andy Carn (@AndrewCarn1) reported

    @EE @SJG1007 So annoying...your a tech company with the worst app

  • Alexanderforaye
    Alexander (@Alexanderforaye) reported

    @EE TV more expensive than the subscription channels. And you can’t Cancel for 24months! In brief I have EE TV. Have tried to reduce package to lowest, but tied in till end of 2027. £22 a month for; NowTV incl HBO and Netflix Basic. I realise is independently it cost 15.98

  • Love2knit4love
    Love2knit4love (@Love2knit4love) reported

    @EE Problem is I have had to leave the hospital without this resolved again after spending an hour on the phone last night trying to sort it & we wanted to have me named on the account so I could phone to sort this without having to fight through the system.

  • echopark24
    David Echo Guild (@echopark24) reported

    Spent 30mins trying to log in to the @EE app. Asks me the same questions like password, pin and it will text me a code, but errors out. I checked their tags and seemly I'm not the only one with issues. Tried their service checker but the link takes me to the app... Why?

  • DEI_Bollard
    Dave (@DEI_Bollard) reported

    @EE Your customer service used to be good. Then BT got involved. Now its all text messages and **** arsing about. I remember when I could call speak to a very helpful Irish person. Now its just about pleasing shareholders and not the paying customer. Good riddance wankers.

  • MattCowlin
    Matt (@MattCowlin) reported

    @EE My mobile data is not working on my plan. In the CM17 area. Is this a known issue?

  • jvfisher59
    Julie F (@jvfisher59) reported

    @EE Can you explain why I need to pay £100 for technician to come out & sort WiFi extender issue when we already pay expensive broadband package? Truly awful customer service & call handler just cut me off when I asked to speak to manager😡

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