EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 191
Birmingham, England 98
Glasgow, Scotland 87
Manchester, England 85
Hackney, England 40
Bristol, England 38
Kingston upon Hull, England 33
Southwark, England 32
Croydon, England 32
Batley, England 28
Newport, Wales 26
Cardiff, Wales 26
City of London, England 24
Hammersmith, England 24
Reading, England 22
Halifax, England 17
Blackburn, England 16
City of Westminster, England 16
Liverpool, England 13
Edinburgh, Scotland 13
Wembley, England 13
Crawley, England 12
Bradford, England 12
Leeds, England 12
Paddington, England 12
Camden Town, England 12
Wolverhampton, England 10
Portsmouth, England 10
Walsall, England 10
Wandsworth, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Danjones_uk Dan Jones (@Danjones_uk) reported

    @EE hi, no service at M23 9GP, same on my @ThreeUK device. Occasional lock on to 3G but that doesn’t work at all.

  • RYMSCOT RYM (@RYMSCOT) reported

    Does @EE have a customer service setup ?? @itvMLshow @MartinSLewis

  • Tammy_kennedy25 Tammy Kennedy (@Tammy_kennedy25) reported

    @EE why is it I can get the phone I want somewhere else cheaper then I can with you? Iv Been a loyal customer with you for years and even have 3 contacts with you but all u can do is knock a few quid off and it’s still more then I pay now.!

  • peterlewis Peter Lewis (@peterlewis) reported

    @ee There appears to be an issue with calling Passport Office from EE mobiles. Says that 0300 222 0000 is an “incorrect number” on both mine and my wife’s phone. Works fine from another network.

  • AnnaWondering Anna_S (@AnnaWondering) reported

    @EE Oh come on @EE can’t you do better than this - using ‘home learning,’ to promote your broadband. Home learning must never happen again.

  • IrishMa88348067 Irish Man ⭕🇺🇦🇵🇸 (@IrishMa88348067) reported

    @EE Worst Samsung phone ever.

  • colincarnson Colin Carnson (@colincarnson) reported

    @EE why is your service so poor in Auchterarder in Perthshire. My phone works fine in Bellshill at my office but is absolutely crap at home. #donotuseEE is my recommendation

  • Crissy_Darlin Crissy (@Crissy_Darlin) reported

    @EE in need of some help please!

  • thejamiebennett Jamie Bennett (@thejamiebennett) reported

    @EE I am looking to change my smart benefit but can’t seem to do that online, can you help?

  • sadwilliams Scott Williams (@sadwilliams) reported

    @EE Can you help my son out we are in Rhodes and his phone won’t connect

  • iGeex Gee (@iGeex) reported

    @EE Do you know when ‘My EE’ will be back up? App, website and 150 texting service unavailable so I can’t see my allowance 👀

  • meljridge melanie ridge (@meljridge) reported

    @EE why do I have no service and my 4G not kicking in

  • ToruOkada69 Immigrant Dr. Humbug (@ToruOkada69) reported

    @EE Thanks for the offer but I will cancel my contract. I live in the middle of London, and EE cannot even provide a stable broadband, let alone a fast broadband? Really?

  • BethanyJolly94 Bethany Jolly (@BethanyJolly94) reported

    @EE Well, 5 days out of the past 2 weeks with no service. 3 days in a row so far. Are you going to lie and say it'll be fixed by the end of the day, like you did the other 4 days I've complained?

  • Kaprese5 Kay (@Kaprese5) reported

    @EE Hi, my signal is absolutely awful what’s going on? Cannot make or receive phone calls and texts don’t send… luckily I have iMessage which works ok wifi

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