EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 207
Birmingham, England 103
Glasgow, Scotland 95
Manchester, England 78
Hackney, England 47
Bristol, England 36
Croydon, England 35
Kingston upon Hull, England 33
Southwark, England 32
Hammersmith, England 29
Newport, Wales 27
Batley, England 27
Cardiff, Wales 26
Reading, England 26
City of London, England 20
City of Westminster, England 17
Halifax, England 17
Liverpool, England 15
Edinburgh, Scotland 15
Camden Town, England 15
Blackburn, England 14
Crawley, England 14
Bradford, England 13
Luton, England 13
Wembley, England 13
Barnet, England 12
Paddington, England 12
Leeds, England 11
Portsmouth, England 11
Sheffield, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • jess_L81 Dr Jess Langston (@jess_L81) reported

    @EE They’ve said I can leave! Such outstanding customer service. I’m now left with holes drilled into my house for the EE broadband, and the hassle of finding new broadband and new telephone contracts for our 3 iPhones. Like you I thought something would be done for loyal customers

  • Jonhughes_photo Jon Hughes (@Jonhughes_photo) reported

    EE your network in and around Worksop is terrible, sort it out. @EE

  • EOngley Emma Ongley (@EOngley) reported from Tonbridge, England

    @EE URGENT HELP NEEDED AS NO PHONE DUE TO YOUR ACTIVATE SIM SYSTEM NOT WORKING - my account is fully paid up but your system has deactivated my phone sim and not activated my iPad Sim. Please explain what exactly I am paying for as is doesn’t seem to be a mobile phone service #ee

  • DinglerGmail DazPenny (@DinglerGmail) reported

    @EE your customer service is appalling. Very loyal customer here who is not impressed at all.

  • artdecogirl123 CATHERINE INGRAMS (@artdecogirl123) reported

    @EE beyond furious. In Egypt with no network available, called EE yesterday and got cut off, nobody has contacted me, no email address for issues, NO NETWORK AVAILABLE despite having paid for roaming plan-HELP!

  • gibraltar110 gibby (@gibraltar110) reported

    @EE babe it’s still not working 👎🏼

  • PaulMorris7777 #ToriesOut 🇺🇦 🇾🇪 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 🇵🇸 (@PaulMorris7777) reported

    @EE I keep getting   "Can't send text message - Error 0" when I try sending to 66222. It's a new mobile, and I never had this problem before.

  • Rnkenyon Ross kenyon (@Rnkenyon) reported

    @EE hello, please can you tell me how I can cancel the Apple Watch E-Sim on my account but keep my main phone account?

  • kelwel81 kelly ibbotson (@kelwel81) reported

    @EE Yes it’s still not working

  • DrSabineMN Sabine Mae Nemeth (@DrSabineMN) reported

    @EE you might give 5G in more places - but no signal at all in way too many. Yet again I could only stay connected because I also have a contract with @VodafoneUK And EE to EE calls constantly have interference. I’m not impressed!

  • Crawfurdd crawf (@Crawfurdd) reported

    @EE my signal is still ****** in Belfast, any timeframe for this to be fixed?

  • Scottc2511 Scott Campbell (@Scottc2511) reported

    Thanks @EE we have a kid stranded abroad with a phone that can't be used because your idiot staff have blocked data roaming and you won't answer the phone....

  • davidmbell David Bell (@davidmbell) reported

    Slightly disappointed that @Plusnet signal isn’t as good as @EE - swapping between sims two bars on EE zero on PlusNet, is this due to you not accessing full range of frequency? Sent you a DM to cancel within 14 day cooling off period.

  • marie_kale Anne marie kale ryan (@marie_kale) reported

    @EE help paid roaming and phone has no sigmal

  • 180deedee sarah (@180deedee) reported

    @EE after several hours last night and 2 hours this morning chatting with your tech team we are no closer to receiving a decent data signal at LL49 9YF. Have received a text to say resolved, but it definitely is not. Come on EE sort it or please admit it if you won't/can't

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