EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 217
Birmingham, England 119
Manchester, England 95
Glasgow, Scotland 73
Hackney, England 43
Croydon, England 41
Bristol, England 39
Hammersmith, England 30
Southwark, England 30
Newport, Wales 29
City of London, England 27
Reading, England 25
Cardiff, Wales 24
Blackburn, England 23
City of Westminster, England 21
Batley, England 20
Halifax, England 15
Portsmouth, England 14
Liverpool, England 14
Wembley, England 14
Leeds, England 14
Edinburgh, Scotland 14
Newham, England 13
Bradford, England 13
Minehead, England 11
Peterborough, England 11
Romford, England 11
Wandsworth, England 11
Shrewsbury, England 11
Walsall, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BuryFlyer Bury Flyer (@BuryFlyer) reported

    @EE I sent my main number in dm Got WiFi and followed all help advice on line still nada Al i have are text messages from you saying all good on jan 25th

  • Tarryn_Lea Tarrynosaurus Rex 🦖 (@Tarryn_Lea) reported

    in case anyone thought living in the 'first world' means everything working perfectly, I have to step outside my front door into the cold to successfully make a phone call + after 2 frustrating hours in Munich airport I discovered @EE's roaming service is purely decorative 🙃

  • benjaminteacher Benjamin Teacher (@benjaminteacher) reported

    @EE If you can fix the EE Wifi on London's Tube Network, then I'll engage in open dialogue. Otherwise I am simply wasting my time as I have complained about this on multiple occasions and nothing ever gets resolved. I am aware it piggybacks off of Virgin's Wifi, but even so....

  • nyan_cannon NyanCannon (@nyan_cannon) reported

    @EE Cool, it's just when you call the line doesn't actually even ring, it just drops the call. Very strange. Seems a couple of others are having the same problem.

  • BuryFlyer Bury Flyer (@BuryFlyer) reported

    Hey @EE im in the usa. Visited store before left and told to add the roaming whichbi did. Only issue is no service on any carrier, same as my wifes phone on same account. So why does my daughters 02 phone work just fine?

  • allarsenalchat All Arsenal Chatter (@allarsenalchat) reported

    @EE It’s not me it’s you that has the problem. Your checker is down . My internet is fine, I’m on BT

  • iamAfrosamurai Allan Williams™ (@iamAfrosamurai) reported

    Hey @ee any ideas when I might get some network service at home in the NE6 area, your engineers we supposed to have it fixed by now?

  • st_ua_rt Stuart (@st_ua_rt) reported

    @EE Hello. Ordered a new phone earlier this week and still haven’t had a dispatch notification. I can’t login to my account either as I need my new number to do this. How do I get an order update?

  • Thrash_Magnetic Adz (Adam) (@Thrash_Magnetic) reported

    *******. I know things are going up but @EE a 9.3% increase in tariffs is a bit much isn’t it? I know there’s yearly increase but never has it been this much. Another case of consumers bearing the brunt of the hard times suffered by all 😤

  • MrJamesPayton James Payton (@MrJamesPayton) reported

    ******* sideways. @EE ask me to change my password, so I do. Then I try to log in to my account using the new password, which it refuses to recognise and locks me out. Brilliant.

  • ElBeetroote ElBeetroote (@ElBeetroote) reported

    @virginmedia really awful connection problems since moving to you from @EE which was also bad. Can someone contact me to help please - making working from home really hard work thanks

  • dazzauk1966 darren c (@dazzauk1966) reported

    @EE We pay for the service not to fund your expansion

  • AYendell MyWorldIsMyOyster (@AYendell) reported

    @EE That’s a great statement if only it were true! £95 a month and another provider can do it for almost half that with same service. It’s actual robbery!

  • AYendell MyWorldIsMyOyster (@AYendell) reported

    @EE After being a loyal and paying almost double monthly for the privilege on my iphone11 I am from today a @SkyUK mobile customer. The latest iphone13 pro max same plan only £52 instead of £95 new charge increased charges today! 3 phone calls you can’t/won’t match so bye bye!

  • vikkih110 vicki (@vikkih110) reported

    @EE signal is down again this morning! wots going on?!!

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