EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 210 |
| Birmingham, England | 113 |
| Manchester, England | 88 |
| Glasgow, Scotland | 69 |
| Croydon, England | 40 |
| Hackney, England | 39 |
| Bristol, England | 38 |
| Hammersmith, England | 30 |
| Southwark, England | 29 |
| Newport, Wales | 28 |
| City of London, England | 27 |
| Cardiff, Wales | 24 |
| Blackburn, England | 23 |
| Reading, England | 22 |
| City of Westminster, England | 21 |
| Batley, England | 20 |
| Halifax, England | 15 |
| Liverpool, England | 14 |
| Wembley, England | 14 |
| Leeds, England | 14 |
| Portsmouth, England | 13 |
| Newham, England | 13 |
| Bradford, England | 13 |
| Edinburgh, Scotland | 12 |
| Minehead, England | 11 |
| Peterborough, England | 11 |
| Romford, England | 11 |
| Wandsworth, England | 11 |
| Shrewsbury, England | 11 |
| Oldham, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Glenn Swift
(@GlennSwifty) reported
@EE No 4G for hours. And no way to contact EE. Fair enough if you don't want to answer you customer service calls or online chat, but you would think you could at least put out a status update since so many people are without service and alerting you. Ignoring is hardly helpful!
-
Tasha_NHS
(@Tashaa_J_) reported
@EE my interest has been down since 5pm. Any reported issues?
-
Pam Parkinson💙
(@solitairefan) reported
@EE my phone coverage seems down. Is there ee problems!?
-
TRAI
(@KRAYzTRAI) reported
from
Cannock Chase, England
What is wrong with EE , Facebook Instagram all down @EE
-
Patricia Young
(@FreakyPatty) reported
@EE while I know abuse cannot be condoned on here, you have to understand that us customers are reporting a National outage and getting very frustrated that you are denying there is a problem and treating us as stupid.
-
Morgan Pritchard
(@MorganPritchar7) reported
@EE I’ve had horrendous problems trying to access the internet for over 3 weeks now and no one seems to be getting back to me with any valid reason why so I have resorted to Twitter as a last measure to try and resolve this? Can anyone please help?
-
Robert Dickson
(@SenileElf) reported
What the hells going on @EE.. Mobile network down.. Phone won't even connect to a EE router as it says connected (no Internet access).. Yet no communication from you guys to say when the problem will be sorted. #EEdown #downdetector
-
Richie Knight
(@richiechuff) reported
@allo_mate @EE Same issue hear
-
Trudy Sherwood 🦮👩🦯
(@trudysherwood49) reported
@vipodcasting @clairerandall @EE It’s been on the news. All down apart from Twitter. My daughter has Snapchat and when I got home she said this has been down.
-
grace 🦦
(@foxredcap) reported
what a day for the internet… who cares about facebook and instagram but @EE being down is ruining my day
-
Helen Highwater
(@HelllHighWater) reported
@EE No mobile 4g service for last few hours. What's happening?
-
Rachael Sheldon
(@rach_shelly) reported
@EE into third week of no internet with EE…you claim 4g is my solution in the interim , I don’t even have that currently. Your service is shocking! I really don’t understand what I’m paying for anymore, nothing you provide works!
-
Richie Knight
(@richiechuff) reported
@EE Network seems to be down what’s going on ?
-
Ryan read
(@UkReadey) reported
@EE down aswell ffs
-
Robert Dickson
(@SenileElf) reported
What the hells going on @EE.. Mobile network down.. Phone won't even connect to a EE router as it says connected (no Internet access).. Yet no communication from you guys to say when the problem will be sorted.