EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 213
Birmingham, England 102
Glasgow, Scotland 92
Manchester, England 70
Hackney, England 50
Bristol, England 33
Croydon, England 33
Kingston upon Hull, England 33
Hammersmith, England 32
Reading, England 31
Southwark, England 28
Cardiff, Wales 25
Newport, Wales 24
Batley, England 24
City of London, England 21
Halifax, England 16
Edinburgh, Scotland 13
Crawley, England 13
Wembley, England 13
Liverpool, England 13
Barnet, England 13
Blackburn, England 12
Luton, England 12
Camden Town, England 12
Portsmouth, England 12
Leeds, England 11
Bradford, England 11
Harringay, England 10
Paddington, England 10
Romford, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SpencerLSchotel Spencer (@SpencerLSchotel) reported

    @EE Yes there’s no issues it’s just globally always bad.

  • Serretiant Serretiant (@Serretiant) reported

    @RunawayLobsterr @EE Our Internet provider contract was ending start of this yr, and we looked to switch to EE we dealt with constant push backs of the Full Fibre being installed 4 Months this continued, we ended up getting a better deal with the current provider never again dealing with EE.

  • judge_sweeny JudgeSweeny (@judge_sweeny) reported

    @EE Time to think about changing my fibre/TV/mobile provider, but once again it WON'T be EE! Why? Well because you still cannot get the TV package with the 1.6 Gbps service. Oh well, somebody else it is for 1 Gbps for now then, maybe next time, eh?

  • will6310 william benstock (@will6310) reported

    @EE @Google Hi there I have transferred my old number from another network to EE now my RCS in Google messages is not working.. it saying connecting for about 5 hours now please help

  • SupaCamps Camps ⚽️🏈🏀👟📖🏃🏽‍♂️ (@SupaCamps) reported

    @EE the tell you it’s very easy to leave @skytv however this is the case. #EE SALES TEAM: 1. Messed my account 2. Sold the incorrect product 3. Missed my data 4. Gave incorrect information to switch - team EE’s fault, but the customer is penalised!

  • SpencerLSchotel Spencer (@SpencerLSchotel) reported

    @EE Yes all your team can help with is diagnostics like device issues. When it’s not my device it’s your network which is poor.

  • roomitchell Andrew Mitchell (@roomitchell) reported

    @EE Don’t understand the reply. My point is that you *can’t* get @EE TV on your 1.6 Gbps service, which I am currently on. So I have to downgrade to a slower speed.

  • TommGreenn DJ Tom Green 🎧 (@TommGreenn) reported

    @EE I have problems with my Broadband, didn’t get to talk to to anybody on the phone, just an automated message booking a visit is 3 days time, what’s that about, my home security relies on this internet! That’s some silly service right there 😡

  • kaileslie85 nk kai (@kaileslie85) reported

    @EE Done this many times and we are going round in circles different person every time giving different instructions stressful explaining same thing over and over again just fix the issue

  • scottie1984 scotty dog (@scottie1984) reported

    @EE your broadband is **** ain’t it? 2 days of constant problems in my area. Honestly pathetic.

  • ProfSMolyneux Prof Steve Molyneux (@ProfSMolyneux) reported

    @EE. Why is the mobile industry so poor at supporting ESIM activation outside their territory. I had to transfer an ESIM from a damaged phone to a new one whilst outside the UK. Impossible. In future I will only purchase phones with the capability of two physical SIMs.

  • IanDavo1972 Ian Davidson (@IanDavo1972) reported

    @EE Disapointing upgrade service. iPad ordered online on 23/10, called you on 27/10 to make sure contact no. was correct for DPD PIN. Was assured all ok, but delivery attempted on 29/10 with no PIN received. Called again, delivery date 31/10. Now told it’s been returned to EE?

  • SpencerLSchotel Spencer (@SpencerLSchotel) reported

    @EE Any reason why the UK cellular network is literally deplorable? I’m in the south of England with one bar in a residential area. With around 1MbpS while using it.

  • ChrisPatrols ChrisPatrol (@ChrisPatrols) reported

    @RunawayLobsterr @EE That's a bit disappointing on their part, and embarrassing, really. I've never been with EE as I find they are too expensive for myself. I would've hoped their prices would've atleast reflected the help they'd give in their service 🙄🙄

  • Sam_TH Samantha (@Sam_TH) reported

    @EE since the outage this week I have not been able to open natwest online banking on my phone. Natwest say all is ok on their end. Any ideas? I’ve cleared cache etc and not opening at all

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