EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 213
Birmingham, England 104
Glasgow, Scotland 92
Manchester, England 70
Hackney, England 51
Bristol, England 35
Croydon, England 33
Kingston upon Hull, England 33
Reading, England 31
Hammersmith, England 29
Southwark, England 28
Newport, Wales 25
Batley, England 24
Cardiff, Wales 23
City of London, England 21
Halifax, England 16
Luton, England 13
Edinburgh, Scotland 13
Crawley, England 13
Wembley, England 13
Liverpool, England 13
Barnet, England 13
Blackburn, England 12
Camden Town, England 12
Portsmouth, England 12
Leeds, England 11
Bradford, England 11
Paddington, England 10
Romford, England 10
Bedford, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • need_coffee_now Stuart 〓〓 (@need_coffee_now) reported

    @EE Hi, no problem at all. We would be looking to upgrade to iPhones as we currently have a 6s, a 7 and an 8.

  • whussa29 Waqas Hussain (@whussa29) reported

    @EE The iOS app has been down for nearly a week, is there an update coming to fix it

  • mugkashif Kash (@mugkashif) reported

    @EE awful service. Lying *** mofos

  • Jotruscott Jo Truscott (@Jotruscott) reported

    @EE I'm having service issues with my broadband. It has dropped off to only 1 to 3 mps.

  • mr8kc mr8kc (@mr8kc) reported

    @EE Unimpressed to be on hold for 45 minutes and then be unceremoniously cut-off when I do make it to an advisor. Do you guys track deliberate cut-offs? And oh yeah - Can I get some help adding a data roaming package please?!

  • FluffySnowmanYT ddosed my microwave (@FluffySnowmanYT) reported

    @A_MrBenMitchell @EE Good ****

  • Kira58653423 Kira (@Kira58653423) reported

    @EE stranded at billund airport no service have switched phone off and on twice

  • DaveRead Dave Read (@DaveRead) reported

    @EE no signal in NG15 since about 8pm yesterday. Any idea what’s going on?

  • ElectricBearCom Jimmy R (@ElectricBearCom) reported

    @EE Is there any repair work taking place or known faults for broadband in the North East Derbyshire area? Tried asking several times if there's a way for customers to check with no answer, seems like a basic service to expect from an isp's website

  • mcgeo99 R MC (@mcgeo99) reported

    @EE I even spent 50p I shouldn't need to requesting a new esim code online, and that didn't work either. So have no confidence the paper version will when it arrives. Asked in store (after they said they couldn't issue esim despite phone saying they could) if they could give me 1/2

  • Sadie01282735 Bobby (@Sadie01282735) reported

    @EE worst network provider everrrr

  • PeterMcGovern Peter McGovern 🎭🎙 (@PeterMcGovern) reported

    @EE Hey guys. I upgraded yesterday, I’ve been charged for delivery and I’m paying for my new contract, yet I haven’t received my new handset and sim. In received no text from DPD. Infact, didn’t even get an order confirmation from you. Can you help please?

  • krmedhurst Kate Medhurst (@krmedhurst) reported

    If a driver keeps trying to deliver to the wrong house down the road, what can I do about it? Can't get through to EE on the phone. DPD doesn't allow you to update the address. @DPDgroup_news @EE

  • WelshFootball58 Welsh Football (@WelshFootball58) reported

    @EE Hi I need some help on my upgrade

  • bazc1982 Barry (@bazc1982) reported

    @Omeran3 @O2 What they don’t do is beat @EE for 4G never mind 5G coverage which incase you didn’t realise is their main job not dishing out wee daft freebies

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