EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 223
Birmingham, England 135
Manchester, England 99
Glasgow, Scotland 67
Minehead, England 42
Hackney, England 35
Croydon, England 33
Bristol, England 32
City of London, England 31
Southwark, England 30
Cardiff, Wales 29
Newport, Wales 26
Blackburn, England 22
Reading, England 21
Batley, England 20
Liverpool, England 19
City of Westminster, England 18
Bradford, England 17
Bedford, England 16
Plymouth, England 16
Wandsworth, England 13
Romford, England 13
Peterborough, England 12
Newham, England 12
Dunfermline, Scotland 11
Wembley, England 11
Leeds, England 11
Sheffield, England 11
Portsmouth, England 11
Luton, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • AliHam999 Ali Hamilton (@AliHam999) reported

    @EE no other network gives you 5G? How about any internet service... been down all day. I bet we won't be getting a refund. £90 per month for a shambles service.

  • SteveBr16818178 Steve Bryson (@SteveBr16818178) reported

    @ee had an outage in Glasgow for around 40 mins but seems to be up and running again now

  • markcasey1 Mark Casey (@markcasey1) reported

    @EE Hi there is Network down? I can't get 4g signal. Liverpool area. Ta

  • AJWofthedead Anth (@AJWofthedead) reported

    @ee SMS received to say that you have updated my networks setting and restart. After restarting no network.

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    @markcasey1 @EE Down nationwide! Only showing 3G in Newcastle but very unstable to the point almost useless

  • toonnumber9 toon9 (@toonnumber9) reported

    @FERRYHILL_MAGS @EE try msgn them on twitter account i had a problem with mini wiffi and they got back to me within 30 mins worth a try mate

  • Samantha_Mason3 Samantha Mason (@Samantha_Mason3) reported

    @EE are you down? I have no 3G/4g and unable to make calls. Having to rely on Wi-Fi.

  • J_E_Newton Newton (@J_E_Newton) reported

    @EE claims no one gives you 5G in more places… Unless that day is today, they don’t give you 5G, or 4G or 3G, or signal. UK Wide signal problems and bordering 2 hours since I lost connection…

  • lynnos sofargone (@lynnos) reported

    @EE @ablewebdesign1 WiFi calling not working either, @EE In effect people are cut off

  • Mrs_Lewis_13 Heather Lewis (@Mrs_Lewis_13) reported

    @EE @glastonbury EE do you have any update on when the services issues will be fixed and what is causing the issues please? Thanks!

  • paulbeardow 𝙿𝙰𝚄𝙻 𝙱𝙴𝙰𝚁𝙳𝙾𝚆 (@paulbeardow) reported

    @EE WiFi calling is not working in the Winchester area. We’ve missed important calls as a result. Coverage is terrible where we live so WiFi calling is essential.

  • LindsayJJ1 ☆ Lindsay☆ (@LindsayJJ1) reported

    @EE Any idea when the network will be up & running I need to use Google pay on way home & can't if I don't have data??

  • lauraclark23 Laura Clark (@lauraclark23) reported

    Hey @EE... no Internet service at all in Leeds (4G/3G/2G/potato powered...) and I can't log in to my account on the app or online? Any chance of letting us know what's going on? From a search it looks like I'm not the only one having issues?!

  • TruthAboutSmegs AllyH⁷ 💙💛🇺🇦 (@TruthAboutSmegs) reported

    @Dominating215 @EE We're paying £X amount of money for a none existent service. I think a small refund for this day and other days of outage would be acceptable and appreciated

  • KabirAhmedAttar Kabir Ahmed 🇵🇰🇵🇸 (@KabirAhmedAttar) reported

    @EE what’s happened to the signal in Batley dewsbury heckmondwike Staincliffe Healey shocking worse than 3 no signal what so ever my phone & few friends 😡😡😡

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