EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 216 |
| Birmingham, England | 109 |
| Glasgow, Scotland | 102 |
| Manchester, England | 70 |
| Hackney, England | 53 |
| Bristol, England | 38 |
| Kingston upon Hull, England | 35 |
| Hammersmith, England | 34 |
| Croydon, England | 32 |
| Reading, England | 27 |
| Southwark, England | 26 |
| Newport, Wales | 25 |
| Batley, England | 24 |
| Cardiff, Wales | 23 |
| City of London, England | 21 |
| Halifax, England | 16 |
| Barnet, England | 14 |
| Wolverhampton, England | 13 |
| Bradford, England | 13 |
| Wembley, England | 13 |
| Bedford, England | 13 |
| Blackburn, England | 12 |
| Crawley, England | 12 |
| Luton, England | 12 |
| Edinburgh, Scotland | 11 |
| Peterborough, England | 11 |
| Liverpool, England | 11 |
| Portsmouth, England | 10 |
| Walsall, England | 9 |
| Harringay, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Cleversaz 🟥🏉🃏
(@Cleversaz) reported
@Treegrrrl @cntraveller @EE First time we went to our Cornish haven was August bank holiday '03 and we got a spot in the campsite easily. Now the locals have cars parked up verges, buses that can't get down the country lanes for cars, tons of rubbish left on the beach. All cos of articles like this.
-
Hannah peacock
(@HannahPeacock18) reported
@EE having nothing but problems with my 4gee WiFi router this week! 😭
-
Lorraine Kidd
(@LollKidd) reported
@EE how busy are you today🙈 phone line just rings out, need help with my mobile please
-
Gremlin
(@Gr3mlin_1) reported
@kerashbandicoot @EE Same in West midlands. Have tried restarting the box but still getting it 😡 £30 a month for this crap, can't wait to leave them in April.
-
NeilDrake
(@NeilDrake) reported
Thank you to Reece/Rhys and Wayne at @EE Market Street Manchester for their customer service in getting me up and running with my new iPhone.
-
✌🏼
(@tracyjones129) reported
@EE hi I’m on a sim only and for the last few days my data keeps not working is there an issue with the network ?
-
Samuel
(@WestW00D1) reported
@EE I need help, got charged £2.40 extra for a smart benefit that should have been included in my smart plan already. Not a happy bunny!
-
🌙🦋✨🔮
(@AsiaTeaa) reported
I can’t believe @EE just decided to deactivate my phone number. No warning. The worst customer service I have ever endured all because I’ve asked for my phone number back, for which I pay for every month.
-
Paul J ✌️
(@1PaulJ_) reported
@EE Still need help with this, is it as simple as logging into the app and moving it over?
-
bill dew
(@billdew9) reported
@EE 5G down? I’m only getting 4G and download speeds are currently 0.15mbs
-
Robert Holmes
(@H95342533Holmes) reported
from
Tamworth District, England
@EE Rubbish network EE giffgaff is the best 💯💯💯💯
-
Trevor Colbert
(@Trevster1972) reported
@wizard_season No because the @EE network can't handle the traffic at half time at a football stadium.
-
Lucy Day
(@LucyHDay) reported
@EE please up your game! Another month of ongoing poor signal (one bar) in LN4 !!! Another refund due I think. What’s the story?
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D Solo
(@dsolomon93) reported
@EE awful customer experience. Lack of communication with 3rd parties, long wait times and regularly being given poor advice or information. Despite having spent hours trying to sort out my issues - they haven't been resolved one bit! Sort it out
-
Mukesh Patel
(@keshy1972) reported
@EE The worst website ever absolutely **** ee and trying to get through to even worst