EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 214
Birmingham, England 104
Glasgow, Scotland 89
Manchester, England 65
Hackney, England 52
Bristol, England 38
Hammersmith, England 35
Kingston upon Hull, England 35
Croydon, England 32
Newport, Wales 26
Reading, England 25
Cardiff, Wales 24
Batley, England 24
Southwark, England 22
City of London, England 20
Wembley, England 15
Halifax, England 14
Barnet, England 14
Bedford, England 14
Bradford, England 13
Blackburn, England 13
Wolverhampton, England 12
Peterborough, England 11
Liverpool, England 11
Crawley, England 11
Luton, England 11
Harringay, England 10
Edinburgh, Scotland 10
Islington, England 10
Portsmouth, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • matt_sexton Matthew Sexton (@matt_sexton) reported from Croydon, England

    Frustrating that you can't disable voicemail on @EE digital voice landline phones. Causing no end of problems with elderly relatives who can't get to the phone before it activates...

  • robinhjames Robin James (@robinhjames) reported

    @EE Also the “report a problem “ link on the coverage checker doesn’t work and just takes you to your location and defaults to broadband issues.

  • VictorMeldrew00 Victor Meldrew (@VictorMeldrew00) reported

    @EE Hello, I’m having lots of issues with the Xbox I got from you, who do I need to talk to to resolve?

  • victoriacarlin_ Vic 🌻 (@victoriacarlin_) reported

    @EE I changed the account details that the direct debit was coming from, I didn’t cancel the direct debit

  • lesleylyness lesleylyness (@lesleylyness) reported

    @LisaCT68 @EE After so many years of loyalty and they treat you like this disgusting.

  • lesleylyness lesleylyness (@lesleylyness) reported

    @LisaCT68 @EE That’s awful service ..

  • LisaCT68 Disgusted in Devon (@LisaCT68) reported

    @EE i want to make a formal complaint, please can you message me details that dont involve calling customer services for a third time, im sick of it

  • lesleylyness lesleylyness (@lesleylyness) reported

    @LisaCT68 @EE They obviously have none for their customers awful service .

  • robinhjames Robin James (@robinhjames) reported

    @EE Thank you, the checker says no problem which is why I thought you would like to know that there is, my Wife is coming home from there soon so it is no issue to me but others may benefit. I can’t ring as my tractor is far too noisy and I can’t stop

  • michael_scobbie Michael Scobbie (@michael_scobbie) reported

    @noodlesisn53081 @EE Mines has been terrible for a while now they are so bad

  • HowardDellSmit1 Dell Smith (@HowardDellSmit1) reported from Tolworth, England

    @EE Please let me know what's happening with bad signal in Kingston Upon Thames 1 bar sometime zero bar very bad since Friday Please get sorted are Engineers fixing this problem? Is it a mass problem please?

  • AndrewB37481668 B (@AndrewB37481668) reported

    @EE Poor customer service was told a billing issue had been resolved when BT acct moved to EE. Another email arrives advising my BT payment is late Spoken to multiple people all who say its been sorted, well it hasn't. In q for 20 mins today call answered was then dropped

  • kyle_ralph kyle r (@kyle_ralph) reported

    @EE No issues according to your coverage checker, yet still people can not contact me? Any ideas on what the issue is, could it be my device?

  • LisaCT68 Disgusted in Devon (@LisaCT68) reported

    @lesleylyness @EE i just object to having to tell the same story to different people, first call i made yesterday , the call got dropped but they never bothered calling me back, second time it looked promising but have been let down today

  • MeadowRosss Meadow 🌸 (@MeadowRosss) reported

    @EE are your systems down

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