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EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bryanp247
    Bryan Pinto (@bryanp247) reported

    @EE Sorry they couldnt help set up calling on my watch or why i lose internet when out and about

  • SteveA39845825
    Steveo (@SteveA39845825) reported

    @EE The app is still not working! Have deleted and re installed... no change.

  • ItsOnlyRash
    RaSHiDa (@ItsOnlyRash) reported

    @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?

  • David_B235
    Dave (@David_B235) reported

    Anyone else having issues with @EE Wi-fi my Internet has been off for over 2 hours having to use

  • comm_triplev
    Don kk (@comm_triplev) reported

    @EE is the worst mobile network service provider in the UK. So fraudulent with incompetent customer service agents

  • afcdonnilad
    AFCdonnilad (@afcdonnilad) reported

    Formal complaint incoming. @bt_uk @EE @OpenreachHelp for nearly a MONTH. Told it’s “escalated” but no progress, no accountability, no communication. Completely unacceptable. Next step: formal complaint, compensation claim & escalation to Ofcom if not resolved immediately Pt2

  • sparkyuk11
    Sparky (@sparkyuk11) reported

    @EE It's just your signal/service, no issue with the hardware as it happens to all in my team and we're all over the UK, different devices. Get 4 bars, but data throughput is very poor.

  • notjay92349724
    not jay (@notjay92349724) reported

    @EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff

  • Billyhawes
    Billy Hawes (@Billyhawes) reported

    I don’t normally post but is there anything more frustrating than phone signal…. @EE @O2 2026 and in the southwest of England for 250 miles travelling up north. Not one stable phone call. #shambles

  • GordonMurdie
    Gordon Murdie (@GordonMurdie) reported

    @EE Have a peek at the Consumer Protection (Amendment) Regulations 2014 - your colleague thought this was too old to apply! Key point is, you are charging me over £20/month more than the advertised cost of your service. It's not a good look.

  • indigojo_uk
    Matthew Smith 🇵🇸🇿🇦 (@indigojo_uk) reported

    .@EE When are you going to fix the poor data service in the central area of Kingston upon Thames? There's no 5G, the 4G reception shows as good but data is extremely slow. The nearer the Thames you go, the worse the problem. Local EE shop were no help.

  • Adamh29A
    🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported

    @ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract

  • SteveA39845825
    Steveo (@SteveA39845825) reported

    @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

  • jake_murphy95
    Jake Murphy (@jake_murphy95) reported

    .@skytv £106 a month my bill has gone up to for sky stream , ridiculously stupid amount. Despite saying I was leaving you advisor said couldn’t do anything to assist as I was on a good deal You have 48 hours to reduce my bill or I’m heading to @EE tv

  • r45her
    Simon Pearce 😈🏒🤘 (@r45her) reported

    @smith_freddo @EE @tonycarmelo15 The **** app is the main reason I can't wait to leave EE at end of contract

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