EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 208
Birmingham, England 102
Glasgow, Scotland 92
Manchester, England 70
Hackney, England 51
Croydon, England 34
Kingston upon Hull, England 33
Bristol, England 32
Reading, England 31
Hammersmith, England 29
Southwark, England 28
Newport, Wales 24
Batley, England 23
Cardiff, Wales 22
City of London, England 21
Halifax, England 16
Liverpool, England 13
Barnet, England 13
Crawley, England 12
Camden Town, England 12
Portsmouth, England 12
Luton, England 12
Edinburgh, Scotland 12
Wembley, England 12
Blackburn, England 11
Bradford, England 11
Paddington, England 10
Romford, England 10
Bedford, England 10
Leeds, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • kimc1363 kim carter (@kimc1363) reported

    @EE this is the 2nd Sunday running my Internet has gone down Hope l will be refunded this month's charge!!

  • Seewhatrich Richard Webb (@Seewhatrich) reported

    @EE - Hi, trying to register to join. Says service is down?

  • kimc1363 kim carter (@kimc1363) reported

    @EE Yes came back this morning, but would like to be given some notice especially as it has happened on 2 executive Sundays! Hope l will be compensated for loss of service 2wks running

  • Born2beSlicker Mark Lawson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 Wear a Mask (@Born2beSlicker) reported

    I enabled the @EE “My Place” alert system. In the span of 3 weeks I’ve been alerted to 4 problems in my area, then that is fixed. Never seen a difference, it’s been consistently crap since last year and never improved or gotten worse.

  • nospaceformilk Rachel ☕️ (@nospaceformilk) reported

    @EE wifi not connecting in Taunton. Is there an outage please?

  • Mkcantbemoved MK (@Mkcantbemoved) reported

    @EE hello, I’m trying to get into my EE perk account but have forgotten my password. I tried on Friday and again today to be sent a reset link but don’t seem to be receiving one. Is there a way you could help as I’m trying to get access to one of my discount codes? Thanks.

  • readsalot01 Gary (@readsalot01) reported

    @EE Hello can you help me with my mobile service? It’s been off since Friday and I can’t call 150 either. Thank you

  • Lauren_Bayram Lauren (@Lauren_Bayram) reported

    @EE I’ve just been on the phone to one of your team to talk about the damage on my phone screen, how can I do this online instead?

  • shushbergini Shushbergini (@shushbergini) reported

    @EE hi why is data still not working in ilford it has severely affected me for almost 2 weeks now

  • 13R377_K Brett 🐺 (@13R377_K) reported

    @EE @VodafoneUK @O2 Hi all, how long is the connection problem in the Sandwell and West Birmingham areas expected to last? #veryquiet #noservice

  • Stringmike1 Michael Stringfellow (@Stringmike1) reported

    @EE Mobile service in Church Stretton appears to down for several hours now!

  • blakey_nz Darren Blake (@blakey_nz) reported

    @JezCorden @EE What about service type games like Sea of Thieves? Is the service OK for those? I use remote play only here in NZ and it struggles slightly but single player offline games are ok

  • pigsonthewing Andy Mabbett (@pigsonthewing) reported

    @EE I'm waiting in A&E at Sandwell General Hospital, West Bromwich, and your data coverage is awful.

  • Fbarker666 Frances Brewin (@Fbarker666) reported

    @EE Is there a problem in the loughborough area? We keep getting disconnected to our wifi

  • PlayLabTv PlayLab (@PlayLabTv) reported

    @EE I pray every day another company will appear that I can move my 4G broadband needs to, so I never have to deal with you again.

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