EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 209
Birmingham, England 156
Minehead, England 116
Manchester, England 91
Glasgow, Scotland 80
Hackney, England 37
Bristol, England 33
Croydon, England 32
Newport, Wales 29
Reading, England 28
Southwark, England 26
City of London, England 26
Cardiff, Wales 25
Liverpool, England 22
Blackburn, England 15
Luton, England 15
Bedford, England 15
Plymouth, England 15
Batley, England 15
Wandsworth, England 14
Leeds, England 14
West Bromwich, England 14
Sheffield, England 13
Wolverhampton, England 13
Hammersmith, England 13
Belfast, Northern Ireland 12
Bradford, England 12
Portsmouth, England 12
Coventry, England 11
Halifax, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Kev_Marx _________________ (@Kev_Marx) reported

    @EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (41)

  • Nick_Nomi Nick Nomi (@Nick_Nomi) reported

    @EE can you send me a message link please I need to discuss an issue with an add on.

  • voiceovergirl Natalie Cooper, English voiceover. (@voiceovergirl) reported

    @EE Hi. I haven’t had any phone signal since yesterday morning. Is there an easy way to find out what’s going on please? It’s a business account.

  • Kev_Marx _________________ (@Kev_Marx) reported

    @EE Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (4)

  • Kev_Marx _________________ (@Kev_Marx) reported

    @EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (19)

  • essex_keith KEITH THE GLASTO NUT.................. ︻デ┳═ー (@essex_keith) reported

    @EE spoke to a ee representative today and said about My data disappearing and got no help at all.. I've been with ee for years and years and felt unhappy with the service I got.. thinking of changing providers now..

  • Kev_Marx _________________ (@Kev_Marx) reported

    @EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (42)

  • Kev_Marx _________________ (@Kev_Marx) reported

    @EE Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (3)

  • sirho2000 Si (@sirho2000) reported

    And I’m asked why I might leave @EE im on a call to discuss an upgrade the woman randomly screams at someone in the background and been on hold ever since. Ontop of that I had to ring 3 times for an over collection refund. The bad service is unreal! #customerfor21years

  • NiallMcNally84 Niall McNally (@NiallMcNally84) reported

    @EE You whole process is just wrong and unfair ok I understand first come first served etc but why advise customers to register there interest to to be notified by txt or email the just announce available stock on twitter !!! I have 3 lines and registered numerous times ,poor !

  • Kev_Marx _________________ (@Kev_Marx) reported

    @EE Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588

  • ethanwr04402432 ethan wright (@ethanwr04402432) reported

    @EE is there still a problem in my area around the outskirts of Liverpool? I spoke to someone the other day for updates on the situation but still not had an update that was nearly a week ago?

  • Kev_Marx _________________ (@Kev_Marx) reported

    @EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (21)

  • Kev_Marx _________________ (@Kev_Marx) reported

    @EE @MarcAllera Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (20)

  • Kev_Marx _________________ (@Kev_Marx) reported

    @EE Where is my order? 2 EE Store visits for 4 hours, 2 days off work, 3 online chats for 5 hours and 3 phonecalls for 3 hours. And im still none the wiser. Any chance of an ounce of customer service? Order Number :0250350588 - (2)

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