EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 211 |
| Birmingham, England | 102 |
| Glasgow, Scotland | 88 |
| Manchester, England | 63 |
| Hackney, England | 51 |
| Bristol, England | 37 |
| Kingston upon Hull, England | 35 |
| Hammersmith, England | 35 |
| Croydon, England | 34 |
| Newport, Wales | 26 |
| Reading, England | 25 |
| Cardiff, Wales | 24 |
| Batley, England | 24 |
| Southwark, England | 22 |
| City of London, England | 19 |
| Wembley, England | 15 |
| Barnet, England | 14 |
| Bedford, England | 14 |
| Bradford, England | 12 |
| Blackburn, England | 12 |
| Luton, England | 12 |
| Wolverhampton, England | 12 |
| Liverpool, England | 11 |
| Crawley, England | 11 |
| Peterborough, England | 10 |
| Islington, England | 10 |
| Halifax, England | 10 |
| Portsmouth, England | 10 |
| Harringay, England | 9 |
| Ilford, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Giselle #FBPE #FBPPR
(@giselle97) reported
@EE @Kb19031160 You really have gone to rock bottom by mentioning NHS staff in your tweet to try to justify this hypocrisy! (An EE customer with my own dual SIM mobile!).
-
Hugh Wren
(@hugh_wren) reported
@ruskin147 Thanks @EE. That's a customer of 15 years that'll be leaving when my contract expires
-
Tom Wyer
(@tomwyer) reported
@EE Thanks for the information - but without having checked whether or not *my* plan is or isn’t affected, I can tell you that my stance remains unchanged so long as *someone* is affected. This is totally unnecessary, and really very poor from EE.
-
Janus Basnov
(@janusbasnov) reported
@BBCNews Really disappointed @EE , such a money grab after promising it wouldn't happen. And don't give me the stupid line about how you have supported NHS staff, I dont know how you can even think that is relevant
-
Matt Swain
(@mattswain85) reported
Time to cancel my @EE contract and head back to @O2 if they go ahead with the new EU roaming charges. Obviously the large amount of money they get every month through my business contract isn't enough for them haha.
-
NotGroundhoppingGirlAgain
(@GrndhoppingGrl) reported
Oh. Well that sucks. @EE to start charging for roaming within the EU. Time to find a new phone provider.
-
nearly barking
(@edgeofbarkness) reported
@ee When I renewed my contract you did not mention you were going to charge me for data roaming. Please let me know how to cancel my contract
-
Tim Davis
(@timdavisastro) reported
@philipbull @EE "Customers joining or upgrading" - so once my current contract comes to an end it will be an issue :-(
-
Anton
(@AntonGuitar85) reported
@EE so reintroducing roaming charges is a nice earner for you isn’t it. Why does it cost £2 a day to use in Europe? I’m sure the customer is definitely at the heart of your decision
-
The Big Bakes
(@TheBig_Bakes) reported
from
Wandsworth, England
@EE as a business that uses your services your reintroduction of Roaming charges is incredibly disappointing. EE is clearly not here to support business. We will be cancelling our contracts and moving to a provider who upholds fair charges. Look forward to the generic reply.
-
István Vilmos 🏴🇵🇱🇭🇺
(@moldovia) reported
@trafficbasher @EE @ThreeUK Never trust big business but I do agree with u.
-
Ridgers
(@ffsmonty) reported
@EE You want to invest in the network, and raise funds to cover that investment? Why not come up with a product/ service people want to pay for, rather than this, which is the opposite. We absolutely do not want to pay for roaming charges, that’s just how mobile should work.
-
PaulTM™ 🇳🇱 #BlijfThuis
(@Trogdouser) reported
@EE Thank you - So, as an existing customer, that won’t apply to me?
-
Stu
(@SAnderson78uk) reported
@KrisReynolds @EE @EE That will be me moving networks. I am glad I found this out just before my contract ends and not after. Really poor. I am sure many customers will follow suit.
-
Haider Bahrani 🎧 #PlaysGuitar
(@HaiderBahrani) reported
@EE the camel's back is broken. time to jump. mind your fingers as I slam the door.