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EE

EE Outage Map

The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Lambeth, England 1
Manchester, England 62
London, England 198
Brigg, England 1
Plymouth, England 13
Dunstable, England 2
Cardiff, Wales 24
Bristol, England 34
Birmingham, England 184
Tower Hamlets, England 5
Minehead, England 112
Warrington, England 4
Romford, England 9
Wandsworth, England 13
Barnet, England 22
Enfield Town, England 2
Greenford, England 1
Glasgow, Scotland 97
Hammersmith, England 15
Clophill, England 1
Newport, Wales 27
Telford, England 5
Pontypridd, Wales 4
Welwyn, England 2
Truro, England 4
Ossett, England 1
Runcorn, England 1
Shrewsbury, England 5
City of Westminster, England 13
City of London, England 29
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • sanjaymyangar
    Sanjay Myangar (@sanjaymyangar) reported

    Hey @ThreeUK @ThreeUKSupport why did no one in my family get the UK emergency test alert. We are all on #three. I got it on my @EE work phone ok though.

  • MarkDouglas84
    Mark Douglas (@MarkDouglas84) reported

    So much for the UK Government alarm test. No alarm or message on my phone! @EE is there an issue that it’s not working?

  • officialprendie
    I am Prendie (@officialprendie) reported

    Just shows the issues round here and the lack of interest in sorting out the phone masts. Not system alert regardless of having all our settings on. @letstalkcentral @EE. #biggleswade

  • RickyJDukes
    Ricky Dukes (@RickyJDukes) reported

    Very disappointing service from @EE this morning. Charging me 8 years for a line I neither asked for or wanted. They will not refund, credit my account or provide compensation, after being a loyal customer for over 15 years. #Disgusting Off to the @OmbudServices

  • margins36
    Margins36 (@margins36) reported

    Well all of the @EE phones got the emergency alert but the pay as you go O2 did not get an alert!?!

  • BlakeGazza
    Gary Blake (@BlakeGazza) reported

    My son is @EE and received his message, myself, wife and a few friends all on @ThreeUK never received anything

  • TanithTweets
    Scary Spice 💋 (@TanithTweets) reported

    I never thought I’d say that @O2 are worse than @EE but I’m saying it. O2 are the worst.

  • marcwebber
    Marc Webber (@marcwebber) reported

    To be fair, that national alert is the one and only time I can get @EE’s signal to work in my house. Shows you how powerful the government is over my wife, son and family when they send me important texts through EE. 😞

  • StepoKedur
    Steve Potter (@StepoKedur) reported

    No test signal on our @ThreeUK network (or iPad on Wi-Fi) but my sister got one a min before 3 on @EE

  • SpursGrumpy
    Martin Smith🏳️‍🌈🏳️‍⚧️ (@SpursGrumpy) reported from Capel Seion, Wales

    @EE as my emergency alarm didn’t go off, does that mean I get a discount? I mean, if I’m not getting the same service as other, it’s only fair! Unlimited data 🙄

  • GreatStrides65
    David Turner (@GreatStrides65) reported

    @thinkdefence @EE This is Surrey: between them the tin-foil and Nimby brigades have seen to it that large swathes of the county have the worst mobile phone coverage in the universe

  • ftdx_3000
    C J G (@ftdx_3000) reported

    @EE As we have never had a mobile phone signal we wont know if we are invaded

  • nuclearmole
    Jack Morris -!- (@nuclearmole) reported

    @O2 - nice to know your **** signal prevented me from getting the #emergencyalert while sitting at home. As my @EE device provided by work was going mental. Another reason why @O2 are incompetent at the bare basics, and could be responsible for the unthinkable.

  • tlj1974
    Tara Johnston (@tlj1974) reported

    @EE @EE It appears that I'll be saying goodbye after 23 years (and more - previously Orange) as a loyal customer as you can't match another providers monthly quote and benefits. Such a shame that customer loyalty now means nothing.

  • RickyJDukes
    Ricky Dukes (@RickyJDukes) reported

    @EE Yep, unfortunately we have reached the letter of deadlock stage. I will now cancel my upgrade and look for alternative providers. Disappointing after 15 years as a customer. Being blamed for the mistake that was made by a member of staff in store 8 years ago is too much.

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