EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Birmingham, England 535
London, England 364
Manchester, England 178
Glasgow, Scotland 135
Islington, England 93
Tower Hamlets, England 68
Bristol, England 55
Hackney, England 51
Croydon, England 50
Cardiff, Wales 45
Leeds, England 45
City of Westminster, England 43
Lewisham, England 40
Southwark, England 40
Newcastle upon Tyne, England 29
Camden Town, England 26
Coventry, England 25
Edinburgh, Scotland 23
Solihull, England 23
Slough, England 22
Liverpool, England 21
Wolverhampton, England 21
Enfield Town, England 18
Kettering, England 18
Bermondsey, England 17
Derby, England 17
Horsham, England 15
Sunderland, England 15
Fulham, England 15
Harringay, England 14

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HayWayne Wayne (@HayWayne) reported

    Once again @ee provide me with another reason to stay with them after years of service. Second-to-none customer service. Make sure all those involved in my recent interaction are rewarded accordingly please. :-)

  • JannicaHoney Jannica Honey (@JannicaHoney) reported

    @olafwide @EE Your partner went to the shop and computer said no... apperantly you have to present to get any support... it makes me think about people in wheelchairs, in supported accommodation etc etc @EE

  • jacks1912s Jacks (@jacks1912s) reported

    @EE My issue gets resolved in that my blue light on the router comes back on, but it’s a recurring problem. Not enough signal in this area. When my router goes red (again) so I have to resort to 4G there is none. 1 bar at best. It’s 2022. TN33, the land that time and EE forgot

  • pippinsboss Jim Simons (@pippinsboss) reported from Cheltenham, England

    Excellent service from @EE. We had an intermittent broadband problem. Their Web site says text HELP to them, so I did. A robatvtwxrws back a few minutes later to say it had done some tests, found that there was indeed a problem, and said a human would call shortly. 1/3

  • Top2Bottomltd Top 2 Bottom Ltd (@Top2Bottomltd) reported

    @EE why is your service so bad??

  • ChrisHawke15 Chris Hawke (@ChrisHawke15) reported

    @EE Robbing bastards two price rises a year you can **** right off. Now ban me I don't give a **** I gave up on you lot when you started biting the hand that feeds you.

  • CharlieFarnsba9 Steve’s the name, don’t wear it out! (@CharlieFarnsba9) reported

    @O2 @EE @VodafoneUK All I keep seeing and hearing is 5G, the signal is so poor here in Bridgwater, Somerset that on a large scale we struggle to get 3G!! Sort it out please, either increase the power or get some more masts up! It’s dreadful for a town of this size!

  • F_Dat_101 Good Ol' F Dat (@F_Dat_101) reported

    @EE all day I have had the worst signal what’s going on ?

  • Abhiram06205718 Abhiram (@Abhiram06205718) reported

    @EE My friend from london had gifted me her iphone 11 . But i cant use my Indian sim in my iphone. When I contacted apple customer they said this phone’s sim has been locked. The contract of this phone has been ended but you haven’t took the lock off. So what should i do

  • SB19855 SB1985* (@SB19855) reported

    @EE Hi apologies still v poor signal

  • NickPisa nick pisa (@NickPisa) reported

    @EE good evening, please contact me asap. Your customer service is appalling. Thanks

  • F_Dat_101 Good Ol' F Dat (@F_Dat_101) reported

    @dean069 @EE Same issue central London

  • crstig Стіг (@crstig) reported

    If there is a company with worse customer service than @EE I'm yet to find them. Only @EE would cancel your number for no reason then try and tell you it was your fault and basically say it's tough and you've now lost that number....

  • macpeteranna Joanna Peteranna (@macpeteranna) reported

    @sweenyness @EE Generally gone backwards across the islands. Poor signal and slow speeds in Uist too. Used to be better than it is now.

  • jacks1912s Jacks (@jacks1912s) reported

    @fugazidirect @EE Never ending. On / off and 2 bars on a great day. Usually 1 (or me waving my arm around trying to locate 1 bar)

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