EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 199
Birmingham, England 117
Manchester, England 87
Glasgow, Scotland 50
Bristol, England 34
Hackney, England 32
Newport, Wales 30
Croydon, England 30
Southwark, England 28
Cardiff, Wales 26
Minehead, England 26
City of Westminster, England 25
Blackburn, England 25
City of London, England 23
Reading, England 22
Hammersmith, England 21
Batley, England 17
Liverpool, England 14
Newham, England 14
Leeds, England 14
Wembley, England 13
Bradford, England 13
Shrewsbury, England 12
Romford, England 12
Edinburgh, Scotland 12
Portsmouth, England 12
Paddington, England 11
Luton, England 11
Camden Town, England 11
Plymouth, England 10

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • draPATtesting DRA PAT Testing (@draPATtesting) reported

    My @ee contract came to an end so changed over to @giffgaff whilst I decided what to do. I know what to do - go back to @EE ! GG is useless! In Newcastle City centre now, supposed to have 4G. Signal terrible. It’s been crap for the 2 weeks I’ve been using it

  • ManLikeJJ Just Call Me JJ 🇯🇲🇬🇧 (@ManLikeJJ) reported

    @Arnecliffe @nikolajht @EE Hmmm, I've still had issues, but I'll keep an eye on it today. Mostly using Wi-Fi at the moment, so I'm not too heavily impacted but still a nuisance

  • AutismIsMyOS ET (@AutismIsMyOS) reported

    @EE Finally got through, but you need to do better and stop giving us excuses, WHEN YOU NEVER GIVE US UPDATES VIA TWITTER OR META.

  • Honest_Father Mark (@Honest_Father) reported

    @j_homsey @EE Yeah that’s what I’ve done for over a decade now. This is for Kate, looking at upgrade deals for her. Last time we had to get a new contract and PAYG Sim, move her number from EE to the PAYG and then from PAYG back to the EE contract. You can’t move your number to same network :/

  • baabaa89 Victoria. 🐝 (@baabaa89) reported

    @EE hi! I’ve ordered a watch upgrade, but the delivery notification texts are being sent to the number associated with my current watch… which doesn’t receive texts, as it’s only for my watch. If that makes sense. Can you help with a delivery status check?

  • itsultrill ultrill (@itsultrill) reported

    @EE turn on yo damn phone at Bristol cabot circus, I need some ASSISTANCE, yall 45 minutes late turning to phones on

  • TerrySt98113150 Blair Campbellend Straw are War Criminals. (@TerrySt98113150) reported

    @RamzeIT @NicholasTyrone Youre showing your ignorance. Not all health issues were covered by E11 or the repatriation, dental and all the other travel stuff you had travel insurance for. Or not in your silly case. And AS i said go with @EE free.

  • TehSmiithy Smithy__11 (@TehSmiithy) reported

    @EE Any help on a billing inquiry?

  • frdragonspouse Jill Hayward (@frdragonspouse) reported

    Anyone else having problems with @EE this morning? Computer's telling me I'm connected but getting nothing on desktop or phone. I'm only talking to you via mobile data (not @EE)

  • GeorgieKSlater Georgie Slater (@GeorgieKSlater) reported

    @EE Hi, I ordered a new phone which I was told I would be texted about delivery for. I haven't heard anything, tracking is unavailable for some reason and now I've been sent a text asking me to review the DPD delivery service but I'm phone-less...please can you help!?

  • CatyAnnM Catherine Marke (@CatyAnnM) reported

    @EE just spent 10 mins on the phone to 150 to chase a SIM card ordered on 25 Sep but still not received but got cut off. Can you help?

  • Defiant_NX NZ001 (@Defiant_NX) reported

    hey @VodafoneUK you have got to be the worst provider in the uk and thats saying something - even @EE customer service is better than yours.

  • Kale_eesi 🎀 𝓑𝓸𝓫𝓪 𝓢𝓴𝓮𝓽𝓽 🎀 (@Kale_eesi) reported from Matlock, England

    @EE Hi! Trying to get through to the Chesterfield store but the automated message when I call says that it's closed. Can you guys help? 😬

  • intex310 Intex310 (@intex310) reported

    @EE how can i get help with sim swap protection and blocking internet call? Plz advise.

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    @ManLikeJJ @Arnecliffe @EE Yeah, EE actually make called me asking about my Tweet and I explained the issue. Hopefully they get back to me with an update

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