EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 222 |
| Birmingham, England | 136 |
| Manchester, England | 98 |
| Glasgow, Scotland | 70 |
| Minehead, England | 40 |
| Hackney, England | 37 |
| Croydon, England | 34 |
| Bristol, England | 34 |
| Southwark, England | 33 |
| City of London, England | 31 |
| Cardiff, Wales | 30 |
| Newport, Wales | 27 |
| City of Westminster, England | 24 |
| Blackburn, England | 23 |
| Reading, England | 21 |
| Batley, England | 18 |
| Plymouth, England | 18 |
| Liverpool, England | 17 |
| Bedford, England | 16 |
| Bradford, England | 16 |
| Wandsworth, England | 13 |
| Romford, England | 13 |
| Wembley, England | 13 |
| Edinburgh, Scotland | 12 |
| Luton, England | 12 |
| Peterborough, England | 12 |
| Shrewsbury, England | 12 |
| Newham, England | 12 |
| Leeds, England | 11 |
| Sheffield, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Jakki Phillips
(@jaksphillips) reported
@EE i'm getting a message on my phone saying 'EE has no know provisioning website' - can you help?
-
Amelia
(@AmeliaWeath) reported
Hi @EE you guys okay? Our internet has dropped multiple times over the last 24 hours and when it is connected, is terrible. Any problems with your services? What's up man
-
Rob Hallett
(@robh25) reported
Never sign a contract with @EE they will not honour it and hide behind an app that is designed to avoid dealing directly with customers
-
Keith Pates
(@KeithCP2) reported
@EE I have just wasted my time with someone DJ on a DM and are absolutely useless what happened to your customer service I have in front of me that bill that did not get paid last month, because it did not come to mty email, trying to send a pin number to a wifi box not my phone
-
Gwenny Eva—your dude-friendly egalitarian advocate
(@GwenEvaBearLuvs) reported
@EE @JonaldBimp Oh, cut the bull already, you pieces of trash. You're trying to dress it up under justified righteousness. And you couldn't be doing a more TERRIBLE job. You're misandrists, plain and simple. You deserve to go out to business. You also deserve a special place in hell.
-
Hannah Warren 🇪🇺💀🎃👻
(@HannahW333) reported
from
Shrewsbury, England
Anyone else got no service on @EE?
-
Chumbayaa
(@chumbayaa) reported
Soooo @EE I think I’ve made a mess out of setting up my number as an eSIM and now my physical sim is gone and no service on the apparently “activated” eSIM, so can’t get any codes etc. How do I go about fixing this?
-
“Flecky” Arthur
(@spete2601) reported
@EE What ******** has any “ism” got to do with EE. You sell mobile phones and contracts.
-
Duncan Poundcake
(@duncanpoundcake) reported
@EE Done all that Neil. Their advice? 'Pay for it yourself'. Top customer service 👍🏻
-
Oms
(@TrapFaceOmz) reported
@EE Mobile 5G internet. It’s too slow
-
bolyki
(@bolyki01) reported
@O2 It took 28 seconds to load up my Apple Music song on your network, 3 seconds on @EE .
-
Reen
(@Reenie___) reported
@ee why am I paying for a 5G service but only receiving 4G and only ever been in 4G since this contract was taken out. I’m very confused. 🤔
-
Natasha Prior
(@hunny2908) reported
@EE my 75yr old mother has been with you 25yrs and recently went over to sim only. She recently moved to another network and you have taken over £200 from her account saying she was in a contract she knew nothing about. Seems loyalty and the cost of living crisis means nothing
-
Keith Pates
(@KeithCP2) reported
@EE Stop contacting me now DJ you was no help you just wasted my time EE always do things without any problems so we will see what your office says when I email customer service and send the log
-
Joanne 💙
(@NYCBabe) reported
@EE Whilst I’m waiting for my complaint to be dealt with, can you please remove the roaming add-on?