EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 202 |
| Birmingham, England | 116 |
| Manchester, England | 98 |
| Glasgow, Scotland | 86 |
| Bristol, England | 44 |
| Hackney, England | 44 |
| Croydon, England | 38 |
| Kingston upon Hull, England | 33 |
| Hammersmith, England | 30 |
| Newport, Wales | 30 |
| City of London, England | 27 |
| Southwark, England | 26 |
| Cardiff, Wales | 26 |
| Reading, England | 23 |
| Blackburn, England | 21 |
| Batley, England | 21 |
| City of Westminster, England | 19 |
| Halifax, England | 16 |
| Bradford, England | 15 |
| Edinburgh, Scotland | 15 |
| Wembley, England | 14 |
| Leeds, England | 12 |
| Liverpool, England | 12 |
| Paddington, England | 12 |
| Walsall, England | 11 |
| Luton, England | 11 |
| Newham, England | 11 |
| Milton Keynes, England | 10 |
| Crawley, England | 10 |
| Portsmouth, England | 10 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Ases01
(@SenoraAses01) reported
@EE just landed in the states and no signal. Nothing. Using airport wifi at the moment. Can’t call as the service and all are down. What the heck am I supposed to do!!
-
HBYay
(@hb_yay) reported
@matthewparking3 @EE Aaah, thought it would’ve worn off by now seeing as it’s gone down like a lead balloon. They’re clearly “all-in” with this awful campaign.
-
Bets031221
(@Bets031221) reported
@EE Are you taking the ****** piss with your app? Bill due today & you tossers are saying it's down. No I am NOT ringing to pay because I don't have my card on me & need to use Google Pay, like the app lets me do. Do you want my bastard money or what?
-
Sara Lewis
(@VaticanCameos25) reported
When are you going to fix the problem in BA5 Wells. Website yesterday said it would be fixed by tonight and now it doesn’t give a date at all. I work from home and need that connection and don’t get mobile signal in my house despite what @EE say…
-
✌🏻Moofie✌🏻
(@MusicMoofie) reported
@PlexNetflix @EE @VodafoneUK So no wonder I’m having issues. I wonder what EE will be like
-
✌🏻Moofie✌🏻
(@MusicMoofie) reported
@PlexNetflix @EE @VodafoneUK Just over £100 but I’ve paid my bill in advance as well so they owe me money and I can use some of that to cancel
-
victoria nicholls
(@Victoriaalice96) reported
@EE. Been having serious issues with my service. Little to no service to make or refiner calls, no mobile data.. nothing. What is going on and when is this massive issue going to be fixed
-
Stephen Hully
(@HullyStephen) reported
from
Whitley Bay, England
@EE Hi yeah it's ne290rt, my address is 9 glendale Grove, North shields, honestly it's been going on for nearly a year, signal is shocking around our area, I have rang up a few times. Was even told I was not in a contract so I could get another provider, found that comment so wrong
-
Anything But Normal
(@TheUnionWithers) reported
@EE It’s slow slow slow again today
-
Hagar Not So Horrible
(@KindHagar) reported
@EE **** EE, Get woke Go broke
-
Glyn
(@gtothet123) reported
@ee why is the signal so bad lately everywhere? And there are dropouts all the time. I no longer get signal in areas that I used to either
-
Ben
(@benepark) reported
@EE no internet connection and signal is dropping out again in B98 post code. I’m getting rather sick of this service EE!
-
Martin Phillp 🔶
(@PlexNetflix) reported
@MusicMoofie @EE @VodafoneUK Yours is better than mine. I'm only getting 7mb down/3mb up on Virgin/Vodafone on 4G with a ping of 50. My home broadband has a ping of 6. The lower the better!
-
Tommy McNee
(@TommyMcnee) reported
@EE I managed to turn off & on to fix it. #classic
-
aang
(@btc4321) reported
@EE I don't know what you can do to help?