EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 188 |
| Birmingham, England | 106 |
| Manchester, England | 95 |
| Glasgow, Scotland | 83 |
| Hackney, England | 42 |
| Bristol, England | 40 |
| Croydon, England | 35 |
| Kingston upon Hull, England | 33 |
| Southwark, England | 28 |
| Hammersmith, England | 26 |
| Newport, Wales | 26 |
| Cardiff, Wales | 25 |
| City of London, England | 24 |
| Reading, England | 22 |
| Batley, England | 22 |
| Blackburn, England | 20 |
| City of Westminster, England | 18 |
| Halifax, England | 15 |
| Edinburgh, Scotland | 14 |
| Liverpool, England | 13 |
| Wembley, England | 12 |
| Leeds, England | 12 |
| Bradford, England | 12 |
| Paddington, England | 12 |
| Luton, England | 11 |
| Newham, England | 11 |
| Crawley, England | 10 |
| Portsmouth, England | 10 |
| Walsall, England | 10 |
| Milton Keynes, England | 9 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nick
(@Nickjamor) reported
@EE Hi, how can I speak to an actual person about my broadband going down today? I followed the text message thing that said it'll be back on next Friday with no other explanation. Obviously that's not good enough.
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Jacks
(@jacks1912s) reported
@EE Ok yes please as yet again I’m paying for pretty much no service. 1 occasional bar means no internet, no phone calls etc.. not great when I’m paying for my contract. This is day 3 it’s been like it
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jazTim
(@JazTiim) reported
@EE help when you’ve got a minute?
-
Tom k
(@Tomk199) reported
@EE what is going on with the signal in Plymouth today? Am in PL1 and 4g is not loading anything and am stuck on 1 bar
-
Hooogsie
(@CraigHugs) reported
@EE Hi, I'm trying to activate the monthly roaming pass but not being able to. ROAMING PASS to 150 doesn't work.
-
tonyleggett
(@tony1965uk) reported
@EE your internet is absolutely rubbish and I am now looking at other providers. Should have had an engineer out to look at our problem with Wi-Fi coverage around the house, never turned up. Fed up with internet constantly buffering.
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Benjamin Teacher
(@benjaminteacher) reported
FAO @EE - Your underground wifi is utter ****.
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Wills.M.zz
(@ZzWills) reported
@EE terrible customer service, just cancelled my 6 phone contracts and not upgrading now due to poor service.
-
Bluemoon343
(@BrendanRickards) reported
@EE I’m struggling to figure out what the problem is as my internet and everything else is working fine I just can’t make or receive calls or send messages to people that I need to
-
anthony murphy
(@anthony79696627) reported
@EE Why is the signal crap in bristol
-
Oldham Town
(@YourTown_Oldham) reported
Well done @EE your greedy price increase of CPI + 3.9% has lost you another customer. Been with you over 10yrs and no decent retention offers either. So goodbye, managed to get the same deal elsewhere for £10mth cheaper.
-
Against The Grain
(@punx4life) reported
@EE absolutely no empathy or care to a data breach complaint logged. Having received a text tonight to say it's resolved only to call and find out nothing has happened. What needs to happen to someone for it to be taken seriously I wonder @ICOnews #databreach
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Hannah McLachlan
(@Angel_McLachlan) reported
@EE I’m having a few problems sending text messages to contacts. They keep coming back as not sent yet I’ve got great signal and I’ve got Wi-Fi calling on. Any issues your end? I’m in KY6 area
-
Ebony Moore
(@MooreEbony16) reported
@EE anyone thinking of buying with EE I suggest you rethink, shocking customer service 🤬🤬
-
Nelski
(@nellieuno) reported
@EE 4g bad for days now no calls at all. Any updates as looks like outages are being reported throughout the country. 3 separate EE lines all the same. I need to be able to contact my kids. :(