EE Outage Map
The map below depicts the most recent cities worldwide where EE users have reported problems and outages. If you are having an issue with EE, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dame Joanne Kathleen (@ManyaBlanca) reported@MisterCow @EE They're switching off half the network, it's not fit for purpose. 3rd mast down in my area in London. No 5g in the south west today. Seems it's offline
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Ashley jasper (@Ashleyjasper12) reported@EE also the EE app not working so why ask us to go there when it’s not working
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Josh 👾 (@_NFFCJosh) reported@aftertheflood_ @EE i’m a new customer too (day one for me!) thankfully set up the main hub before it went down, but can’t set up the main hub in the bed rooms as app been down all day and i need the app! not a good start i must admit
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B R O O K E - she/her 🇺🇦🇦🇫 (@brroookee) reported@EE Checked all the locations I’ve been and there’s apparently no issues. I’m disabled and currently living alone. This is not safe, and not fair when I’m paying for a service!!
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Alfie (@Cluelez9) reported@EE has the network been down the past few days , i cant seem to use any mobile data. ive had signal and 5G but it dosnt seem to work or load anything pages, or texts,calls over WiFi, on my data. ive restarted my phone multiple times, ive also tried the airplane mode trick
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North Wales Business Energy 🏴 (@NWalesEnergy) reported@EE how do we resolve this issue ?
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nvc (@justnvc) reportedRenting a new place next week: @EE: “Unfortunately we can’t activate your fibre broadband until the 26th as the previous tenant still has an active service.” Me: “But they moved out in April.” @EE: “Yes.” It’s not EE’s fault but lol, not a problem I thought could exist! 🥲
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Emm (@BlackM1710) reported@NobleExcalibur @BenGungyal @EE Not if she doesn’t eg have password to access her online account: a v common issue in the elderly.
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Adzter (@Adzter961) reported@England @EE For doing **** all constantly?
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Anthony Dunphy (@AntDunphy) reported@EE hello EE, I just had your broadband installed, so I can pause my daughter's WiFi, it's not working. If it is not resolved soon, I'm off back to sky. Please help.
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BakedZnake 🐍 (@BakedZnake) reported@BenGungyal @EE Seems more like **** family members not helping out enough. Customers gets notified of price increases all the time, especially out of contract customers. It's common knowledge. Lets hope you're not emergency contact, because it'll take 15 years later before you know they've died
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DragonsofWales (@DragonsofWales) reportedShout out to @EE for wrecking thousands of people’s WiFi routers with their latest firmware update and, in their usual style, doing nothing to fix it. Don’t bother replying to this, EE. I am done talking to you. Time for us all to vote with our wallets.
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Warszawa 🖤🇺🇦🇪🇺 (@Warszawa2025_) reported@robbopalmer @EE I got a refund off them when I cancelled my contract then received 2 letters threatening bailiffs if I didn't pay the outstanding balance which was the refund they had sent me. Absolutely the worse customer service I've experienced 🙄
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The Ideological Battle for the future of Ireland (@Battle_for_Eire) reported@England @EE People are blind or stupid. He is bang avergae
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Chris (@ChrisByorkB90) reported@EE what the hell! Sort your Internet out, never had an issue but 23 mins to wait for 2.48 minute video !