EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 225
Birmingham, England 147
Manchester, England 102
Glasgow, Scotland 70
Minehead, England 65
Hackney, England 39
Croydon, England 36
Bristol, England 35
City of London, England 29
Southwark, England 28
Reading, England 27
Cardiff, Wales 27
Newport, Wales 23
Blackburn, England 20
Liverpool, England 18
Bradford, England 17
Batley, England 16
Bedford, England 16
Plymouth, England 16
City of Westminster, England 14
Hammersmith, England 14
Peterborough, England 13
Leeds, England 12
Luton, England 12
West Bromwich, England 12
Wembley, England 12
Romford, England 12
Newcastle upon Tyne, England 11
Norwich, England 11
Wandsworth, England 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @TommyDownSouth @EE @SamsungUK I've been a customer of EE since my first phone in the days of one2one. I've never been treated as bad.

  • TommyDownSouth Tommy, #JustStopWokery (@TommyDownSouth) reported

    @ItsJamesPowers @EE Should still be in warranty but can only suggest when the contract finishes tell them you will be going elsewhere. But in the meantime if it was me I would find a local phone repairer and see how much it would cost to check and repair. Then just chalk it up to bad experience.

  • AndyHall540 Andy Hall (@AndyHall540) reported

    @EE Hi EE. Does your free for bit deal coincide with the pixel 7 pro as I started a contract for one on the 6th dec but was never offered the fitbit. Thanks

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    Another day of @EE Completely ignoring me. no resolution seems forthcoming. I am beginning to think I may need to cancel DD to get a bloody answer.

  • lou_cunningham Louise Cunningham (@lou_cunningham) reported

    @EE Is this standard to block customers from help and from speaking to a supervisor? I'm quite desperate for assistance and am shocked that Sumeet is refusing to connect me to a manager.

  • royhutchy Roy Hutchinson (@royhutchy) reported

    @EE is your website not working to access my account?

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    Never ever leave @EE for @O2 ee may not be great but at least you get what you pay for, currently pay for phone service which @O2 don’t provide

  • TommyDownSouth Tommy, #JustStopWokery (@TommyDownSouth) reported

    @ItsJamesPowers @EE @SamsungUK I would suggest it not a good phone to buy. So many problems. Crapola

  • KBollons Karl Bollons (@KBollons) reported

    @EE is your online payment down as trying to give YOU money but it’s not going through !

  • Izerr Izer (@Izerr) reported

    @EE I'm getting absolutely nowhere with your customer service teams today on phone and chat. Can someone please help?

  • cherylockerby cheryl (@cherylockerby) reported from Barry, Wales

    @EE I am trying to log into my account but it’s saying there is a problem. Is it just me or are you having issues. I was on my ac a few hours ago

  • neelam_s_ali Neelam (@neelam_s_ali) reported

    Thank you for your messages Bob. As you can see, the issue here is there is no communication from @EE bothering to notify what its taking, why & when. Nevermind asking for customers authority/agreement/convenience. I look forward to hearing from you within the remaining 6 days.

  • dnlphlptt Dan (@dnlphlptt) reported

    @EE your website is down and I have no way to top up my phone. Please help?

  • Jessica_pixels Jessica Mitchell (@Jessica_pixels) reported

    @EE Good Morning, can I please ask for a customer service email address to contact your team to resolve an account issue? Thanks in advance. J

  • so56596282 so (@so56596282) reported

    @EE is there an issue with the network in the KY1 area? this will be the 3rd day of me barely being able to use my phone due to mobile data not working and the signal dropping also :(

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