EE Outage Map
The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
EE users affected:
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 221 |
| Birmingham, England | 132 |
| Manchester, England | 99 |
| Glasgow, Scotland | 67 |
| Minehead, England | 38 |
| Hackney, England | 36 |
| Bristol, England | 34 |
| Southwark, England | 33 |
| Croydon, England | 32 |
| Cardiff, Wales | 31 |
| City of London, England | 31 |
| Newport, Wales | 27 |
| City of Westminster, England | 25 |
| Blackburn, England | 23 |
| Reading, England | 21 |
| Hammersmith, England | 19 |
| Plymouth, England | 18 |
| Liverpool, England | 17 |
| Batley, England | 17 |
| Bradford, England | 16 |
| Bedford, England | 14 |
| Wembley, England | 13 |
| Edinburgh, Scotland | 12 |
| Romford, England | 12 |
| Luton, England | 12 |
| Peterborough, England | 12 |
| Shrewsbury, England | 12 |
| Newham, England | 12 |
| Sheffield, England | 11 |
| Wandsworth, England | 11 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
-
Mo
(@MopatMot26) reported
@EE shocking customer service for a loyal customer with 5 phones a month on contract with them . Customer service read...... blah blah party line from a script - but no respect for loyalty . We'll be taking our custom elsewhere . Really bad @EE - profits before good business
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stephen o'connor
(@soconnor90) reported
@EE Hi peter, yes the same issue, i hit buy now then it asks me to login then this page appears, tried multiple times, tried on laptop, on phone and tablet
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Gavin Cameron Marshall
(@GavinMa31320605) reported
@EE trying to upgrade online, but your website is not working...any thoughts?
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♡ hot gemini girl ♡
(@lilyluvrr) reported
trying to find that woman on @EE that just hung up on me mid call because she got annoyed with me lmao who is she i just wanna talk …. worst network ever i swear bye
-
anne juliff
(@patanna) reported
Update on stolen phone. Big thank you to @EE Carla,Walworth Rd for new SIM card and letting me speak bad Spanish and Connor in Darlington for his patience when I couldn’t remember my password 😳 @metpoliceuk Walworth Rd, so kind. Using old phone, need a grandchild’s help now
-
Tony Reid
(@DonnyLebowski) reported
@ee gone backwards in recent days network wise in Central London
-
Gavin Cameron Marshall
(@GavinMa31320605) reported
@EE Hi Bob-have tried both, but still not working.....
-
stephen o'connor
(@soconnor90) reported
@sgtdusk @EE Hi @EE, ive been having the same issue for 3weeks and the people ive spoken to in the call centre have repeatedly told me i have to order it through the website i cant order it by calling?
-
skar7
(@_skar7) reported
@EE @VodafoneDEU … on roaming from UK with my EE sim -over 90GB of data available on my plan but on EDGE on @VodafoneDEU please help
-
Doug Kerr
(@dougkerrrrr) reported
@EE are there any network issues at the mo? My phone keeps losing all signal, says no sim card
-
Claire Walker
(@Judders_83) reported
@EE my signal has been shocking for the last couple of weeks, is it just my area, Widnes, because my husbands is the same or other places too? Thanks
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Omran
(@omran1978) reported
Hmmm so @VodafoneUK can only give me speeds of around 9Mbs on 4G and 5Mbs on 5G yet their network engineers see no faults?! @EE, just ordered a SIM to test on PAYG and I’m getting 170Mbs!! Looks like I’m moving all my numbers away from this crapy service!!
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Steven
(@Stevenorient) reported
@Ofcom hi, I am having trouble with @EE unlocking or confirming if my phone is unlocked, despite raising twice with their online customer care to date no progress!!
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Azhar Mahmood
(@azahmah) reported
@EE I switched my smart benefit for my sim to work in the us and I’m getting no signal anywhere. It keeps dropping. My esim doesn’t work at all but my physical sim decided to start working again. And I can’t contact ee because I have no connection.
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who cares ♡🦋
(@aurorastars__) reported
@EE help