EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 202
Birmingham, England 153
Minehead, England 116
Manchester, England 89
Glasgow, Scotland 80
Hackney, England 37
Bristol, England 32
Croydon, England 30
Newport, Wales 28
Reading, England 27
City of London, England 26
Southwark, England 25
Cardiff, Wales 24
Liverpool, England 22
Batley, England 15
Blackburn, England 15
Luton, England 15
Bedford, England 15
Plymouth, England 15
Leeds, England 14
West Bromwich, England 14
Sheffield, England 13
Wolverhampton, England 13
Wandsworth, England 13
Belfast, Northern Ireland 12
Hammersmith, England 12
Bradford, England 12
Halifax, England 11
Nottingham, England 11
Dunfermline, Scotland 11

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PAnwyll pete anwyll (@PAnwyll) reported

    @EE I am in Italy and my data is not working, after a year of issues this network is by far worse than O2 and my goodness they were bad. I feel a service provider change imminent

  • barney9304 Barney (@barney9304) reported

    @EE @btsport WN6 8LR network is still down, so can’t!

  • andm76 matthew andrus (@andm76) reported

    @EE I did and you couldn't help

  • JoshBourton Josh Bourton (@JoshBourton) reported

    @EE Hi - Each time I leave home since yesterday afternoon I haven’t been able to access my 4G - is there a known issue?

  • beccib83 Becci B (@beccib83) reported

    @EE how do I set up a BT sport account? I have it as part of the full works plan but I don’t have an BT account to watch, help?

  • M_J_TheBarber MJ (@M_J_TheBarber) reported

    @EE Are you the only network that entered?

  • PaulWooding3 Paz (@PaulWooding3) reported

    Wow @EE I find out you’ve had me on the wrong tariff and over charged me by 50% since July. How many more customer have had this? And your customer service rep initially said I was mistaken until I found my order and mapped it to the bill. Awful

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

  • BlueTruth7 LaughAndGrowFat (@BlueTruth7) reported

    @EE Its saying i dont have a BT account. However, i have used it before and i have BT as an add on to my EE plan. Help?

  • sjcNKOTB sjcNKOTB (@sjcNKOTB) reported

    @EE He's been since 8 am and still fixing the issue. #EE #fibrebroadband

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • Youngblod1985 dman666 (@Youngblod1985) reported

    @nikikaka @EE They are terrible just mess you around they lie how they have the rating they do

  • lauriemarie1983 Laurie (@lauriemarie1983) reported

    @EE do you have an address to to put something in writing to you or an email address. Im having trouble with my phone, im saving webpages onto my homescreen and they are dissappearing and I need help with it, thanks.

  • mulleralexander Paul Alexander (@mulleralexander) reported

    @EE Hell's teeth, I'd hate to see the others in action, you're monumentally awful

  • Matt_Captures Matt Sheppard 📸 (@Matt_Captures) reported

    @EE my sim card keeps 'failing' and the phone says there's no sim card in the phone, normally takes a few restarts to fix it. Is this a sign my sim card has broken?

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