EE

EE Outage Map

The map below depicts the most recent cities in the United Kingdom where EE users have reported problems and outages. If you are experiencing problems with EE, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

EE users affected:

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 216
Birmingham, England 103
Glasgow, Scotland 89
Manchester, England 65
Hackney, England 52
Bristol, England 37
Hammersmith, England 35
Kingston upon Hull, England 35
Croydon, England 34
Newport, Wales 26
Reading, England 25
Cardiff, Wales 24
Batley, England 24
Southwark, England 22
City of London, England 20
Wembley, England 15
Barnet, England 14
Bedford, England 14
Blackburn, England 13
Halifax, England 12
Bradford, England 12
Wolverhampton, England 12
Liverpool, England 11
Crawley, England 11
Luton, England 11
Edinburgh, Scotland 10
Islington, England 10
Portsmouth, England 10
Harringay, England 9
Peterborough, England 9

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • eclecticeden Ollie King 🏳️‍🌈 (@eclecticeden) reported

    Difference between @EE’s customer service over the phone and in store is immense. Different answers to the same questions. Over the phone is professional and helpful, in store complete opposite.

  • Data__Driven Informed Consent (@Data__Driven) reported

    @EE The update on the delay is specific for iPhone 13 pro max models. My model is the iPhone 13 pro. Why is it that all my family & friends have received their phones & I haven’t? They are the same model! The communication from EE has been poor.

  • DentonsDeli Dentons Deli (@DentonsDeli) reported

    @EE Can you help please? We have 2 business contracts, currently in Greece with roaming enabled, but cannot make calls! We can't call you because our calls aren't working. Just get "unauthorised selection". We got the welcome SMS when arriving etc. Cheers

  • TheKenClarke TheKenClarke (@TheKenClarke) reported

    @EE help!! New customer, trying to add 2 more lines to my account, your website doesn't work, your customer service team told me I had to wait 3 months - that makes no sense if I can go online again and sign up as "2" new customers!

  • lywyn dARREN (@lywyn) reported

    @EE Your claims of coverage in your ads are blatantly false that you are the best performing network in our area. @opensignal app shows many EE customers submitting terrible data performance how is you cannot see this on your amazing network?

  • DPDgroup_news DPDgroup (@DPDgroup_news) reported

    @b1ackcr0w @EE We're sorry to read that. If you would like to speak to a representative, please download the DPD app and type this into the Live Chat feature of our app and it will connect you with someone. You can also reach our Customer Service support line at 0121 275 0500. Kind regards.

  • matelotfionn Chops on (@matelotfionn) reported

    @EE what's the issue with the signal in the Gosport (PO12 3BY) area? What's going to take 2 days to repair and am I going to be charged for having no signal for 3 days?

  • BeciNewton Mrs Newt (@BeciNewton) reported

    @StephnieLogan @EE Left them 6 months ago… no issues with signal since.

  • MountParnassus Mount Parnassus (@MountParnassus) reported

    @EE I've resolved the problem. That wasn't the point. If you are trying to call customers and your outbound number of coming up as spam then you have a systemic issue that you should raise with your Director of customer success (or equiv).

  • amyjadesmusic A M Y J A D E (@amyjadesmusic) reported

    @EE I have no signal at all on Hayling Island, the signal has been really bad for a few days, but today I have no service at all.. I can see there is an outage, so you know when this issue will be resolved please?

  • english_dw Miss W (@english_dw) reported

    @EE hello, I’m trying to unlock my iPhone but having trouble logging in to MyEE - is it broken or is this just because I’m trying to go to another network?

  • BasiRacheal Racheal Basi (@BasiRacheal) reported

    @english_dw @EE Please contact darkwebslant on Instagram they will help you unlock your IPhone fast

  • KellieTurtle kellie turtle (@KellieTurtle) reported

    So if this is a genuine call from @EE it is terrible practice in terms of promoting good data security behaviour from customers. But I really am convinced it was a scam, though now I see how hard it can be to tell the difference sometimes. It's only in hindsight...7/

  • Chino897 Chino_cfc (@Chino897) reported

    @EE I need help unlocking my phone on all networks. Every time I put in the serial number I get an error asking me to put in a valid serial number.

  • StephenPreedy Stephen Preedy (@StephenPreedy) reported

    @EE hi I have an iPhone 13 pro and I can’t activate my Apple Music smart Benefit when I click the link sent it goes in to the Apple Music app and tells me they is no subscription through network provider

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