EE

EE Outage Report in City of Westminster, Greater London, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in City of Westminster come from postal codes W2, NW8, WC2R, SW1P and SW1.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in City of Westminster, Greater London, England 02/23/2025 09:10

February 23: Problems at EE

EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent EE outage reports came from the following cities: London, City of Westminster, Southwark, Camden Town, Enfield Town, Borehamwood, Croydon, Islington, Streatham, Hackney, Hampstead, Poplar, Orpington, Tower Hamlets and Bushey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomCity of Westminster Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @EE In fairness, they accused him of lying, very unhelpful and damn right rude. A complete joke in all honesty

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @EE Is there a problem with My Account? It says I have no devices and I need to add a number?

  • TschesyaT Anna Trela (@TschesyaT) reported from Camberwell, England

    @EE well done for calling me back on date and time agreed and offering options. Let’s hope the signal will get better after works concluded. I will wait for another month or two and then make a decision about my broadband.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?

  • NubiBlue ((ALMOST)) Always Positive ⬛ 💙➕ (@NubiBlue) reported from Barnet, England

    @GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    If anyone has bought a phone fr @EE I would open it and check. Today my son received his brand new phone, opened it, and it was a plastic model phone!!!! Phoned @EE who told him he’s lying. I’ve been a customer of @EE for over 20 years, won’t b for much longer.

  • 2020blahblah Rehana (@2020blahblah) reported from Ilford, England

    @EE Hi. Please look into my DM tomorrow please regarding technical issue with EE perks website/reset password link not being sent to Me

  • owodeone Olanrewaju Owode ❁ (@owodeone) reported from Croydon, England

    @ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE

  • AmbroseBarnaby 🎅🏻 Barnaby & Chris 🎄 (@AmbroseBarnaby) reported from Richmond, England

    @EE I have no 5G signal in the TW9 area when two weeks ago it was on full I was told there are no issue in that area but clearly there is. Not had a single second of 5G in same Area. Did all steps on my phone to see so I assume it’s a transmitter issue your end. Barnaby

  • EwanJStevenson Ewan Stevenson ⛄️ (@EwanJStevenson) reported from Lambeth, England

    @EE Hi, someone from your tech support team was supposed to call me back yesterday and still nothing? Thanks

  • ChaparianF Farhoud Chaparian (@ChaparianF) reported from West Molesey, England

    @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

  • AddicksGlenn69 PapaQ69 (@AddicksGlenn69) reported from Bromley, England

    @EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.

  • jason_coppin Jason Coppin (@jason_coppin) reported from London, England

    @EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳

  • LawenLawko Lawen Lawko Karim (@LawenLawko) reported from Croydon, England

    Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud

  • AngusTeee Angus Teee (@AngusTeee) reported from Islington, England

    @EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?

  • deluxie Neil Lux (@deluxie) reported from Harrow Weald, England

    @EE why is there no service in Stanmore, HA7 struggling to make any call... this is not the first time

  • Dent29Dent Adam Dent (@Dent29Dent) reported from Tottenham, England

    @EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?

  • DisneyDreamer30 Baby J (@DisneyDreamer30) reported from Tottenham, England

    @MsIndieGo @EE @chunky_mufc Not aware of any issues? Are you joking? Every person you are now responding to is having the same issue!

  • camisyfl camisyfl (@camisyfl) reported from Camden Town, England

    @EE Won’t b happening . Service is awful. Beat to change operator. Thank u

  • ImRichTea RichTea (@ImRichTea) reported from Poplar, England

    @EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TusharB1966 Tushar (@TusharB1966) reported

    @EE No, I still haven’t received any calls from the store. Not even a courtesy call to say they’re busy. I’m extremely disappointed with this because it was EE who initiated contact and asked if they could book in the appointment, not me. Very poor customer service.

  • louise_lunney louise lunney (@louise_lunney) reported

    @CumbrianWolf @EE Finally got it sorted after nearly an hour trying to get through and over 1/2 an hour on the phone to tech team. I would suggest people to call up as it seems it is an issue with accounts.

  • Stevereid96Reid Ste Reid (@Stevereid96Reid) reported

    @T1ffff @EE exactly what my daughter got. Poor from @EE i think they are too big to care anymore !

  • babyd2630 Dana Mountford (@babyd2630) reported

    @Joel44384140 @EE I got it from EE but never received an email to say it was even coming we just found it in the porch...not going to complain but anyone could have stolen it from my porch!

  • filippo_berio Filippo Berio (@filippo_berio) reported

    @abul_latif @EE So it's not just me having problems logging into @EE? I just have been getting 'Login Error' for the last few days

  • MoolahMitch FKA Chocs (@MoolahMitch) reported

    @kimptoc @EE Looks like we are both suffering with these providers. Had the worse customer error is with @OptimumHelp this week

  • ohhellomonroe 𝐵𝑒𝒶𝓊𝓉𝒾𝒻𝓊𝓁 • 𝒞𝒽𝒶𝑜𝓈 (@ohhellomonroe) reported

    @EE Its for my landlords lawyer for a report. The calls i made were to 101 and 999 and i need dates and times of when i made these. when can i get this access..... unfortunetly i had my number changed recently due to an issue involving this.... i made the calls on my past number.

  • carolinesgreen Caroline Green (@carolinesgreen) reported

    @EE, I am a customer and want to ask about possibility of buying a PS5 before Xmas. Can't find any info on your website and can't get through on phone or chat. Can someone please help?

  • abul_latif Abul Latif (@abul_latif) reported

    @EE Hi. I’m having problems logging into the ee app and website for the last 3 days now. It shows a login error. It seems to be affecting many people across the uk and you don’t seem to be acknowledging there is a problem. Can you look into this urgently please?

  • Jrneedham92 JRN (@Jrneedham92) reported

    @guardian A terrible role model. @EE needs to cancel their adverts with her.