EE Outage Report in City of Westminster, Greater London, England
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The latest reports from users having issues in City of Westminster come from postal codes SW1V, SW1 and W2.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in City of Westminster, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (35%)
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Wi-fi (10%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent EE outage reports came from the following cities: London, Hackney, Wembley, City of London, Croydon, Hammersmith, Watford, Chingford, Waltham Forest, Ilford, Edgware, Barnet, Poplar, Harringay and Barking.
City | Problem Type | Report Time |
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Total Blackout | ||
Internet | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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🧘🏾♀️ (@bukkushan) reported from Croydon, England
@EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too
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Wes Baggaley (@wesdbag) reported from Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
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Tom Wynne (@twynne) reported from Poplar, England
@EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.
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SfH (@simonfromharlow) reported from Stratford, England
@vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade
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It's me, John (@johnrahers) reported from Lambeth, England
@bluemoonstar @ThreeUK Three are awful in London. @EE are v good
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Ross Perry (@Ross7Perry) reported from Poplar, England
@EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect
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David Oxley (@davidoxley1982) reported from Islington, England
@EE are getting so bad with loyal customers..
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Gavin Murray (@therealgavinm) reported from Brentford, England
@EE why is your signal so crap around the stadium you sponsor #wembley
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Lord Panache (@RicciQueens) reported from Wandsworth, England
@EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.
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Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Karen Smith (@KarenSm68145774) reported from Camberwell, England
@EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !
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Surabhi Nanda (@NandaSurabhi) reported from Ilford, England
@MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience
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Steve Norris (@stevejnorris) reported from Lambeth, England
@EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.
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Wes Baggaley (@wesdbag) reported from Richmond, England
I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED
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itsmenaaz (@naazalii) reported from Poplar, England
@EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G
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David Moritz (@davidmoritz) reported from Camberwell, England
Well your customer service is like your service @ThreeUK. I’m off to @ee
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Surabhi Nanda (@NandaSurabhi) reported from Ilford, England
@EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England
@EE I never got a reply to my message about sponsorship
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Victoria Seaman (@VixSeaman) reported from Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Wes Baggaley (@wesdbag) reported from Richmond, England
@EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES
EE Issues Reports
Latest outage, problems and issue reports in social media:
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nicky barber (@newlipgatefarm) reported
@mmgordon @EE Glad it's not me going stupid . perhaps they don't want our custom anymore
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Noddy (@nadz_k1) reported
@wm4175 @mouthwaite @EE To all the people saying “is it because she’s a celebrity she deserves better” is talking dog poo! EE are terrible, celebrity or not ffs!
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Steven Gerard (@_StevenGerard) reported
@EE why is it always “you’re a loyal customer, spend more money with us by clicking this link” and never “you’re a loyal customer, we will reduce your bill” 🥴
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Sinister Pixel (@SinisterPixeLP) reported
@EE This wound up being a Cloudflare DNS error (since I don't use the EE DNS. Factory reset of the router solved the issue
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Jonathan Foulds (@FouldsJonathan) reported
@EE just found out that you charge PAYG customers to ring customer services. This is disgusting behaviour from what supposedly is “the uk’s best network”.
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🎮 Stewie Marsh (@SweptSquash) reported
@EE Thanks for the help David, we actually did this yesterday after loosing internet connection entirely. Spoke with the help team over the phone and we now have an Openreach engineer coming out tomorrow to look at the line.
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Jeffc (@Jeffc50689924) reported
@mouthwaite @EE I'm afraid all bb and telephone service providers have one thing in common.. money then money and then even more money. You are not a person just account number.
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Kirkstall Fisheries (@kirkfisheries) reported
@mouthwaite @EE You would not get that service at my shop.
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nanna💙 (@nanna_r3d) reported
@mouthwaite @EE Switch supplier bad customer service no loyalty
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CK (@ceekng) reported
Hi @EE Is MY EE affected by the outage today? I'm unable to login :(