EE Outage in City of Westminster, Greater London, England

@EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

Can’t watch the sound is awful as is the canned laughter. Is @EE supplying the broadband? Not a great advert for a telecoms company. 😱#BAFTAs

@EE 5G EE is a rip off. No one helps if things aren’t “running as expected” total waste of money. Been contacting customer service for 4 months and they never call back or even sort out any issues. EE is hardly 5G No1 it’s a poor unrealible service.

Another day, another day disconnecting from @EE WiFi. Wish it would have cut out when my nephew was making a purchase kmt

Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

@EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

@EE Good morning. I need to cancel my contract. Please let me know how to do it in my account. Kind regards.

@EE I have always had good service over the years but over the past year I’m lucky if I get 2 bars network. Kindly explain

@ee #5G #mobile. EE 5G is so bad don’t even waste your money on it. Much worse than 4G. Useless and unusable when you make calls, internet in and around Central London. Totally ****!!

Could not stress this, if you have a choice, do not choose @EE as your internet service provider

@EE no ee wifi on central line, neither friday or today. Service is there - but won’t connect

@EE hi, can you please help my try and fix the issue I am having which is preventing me from connecting to the EE Underground Wi-Fi network?

@EE no mobile data service since morning yet, coverage checker shows no issues. Absolute shambles!!!

I say again. @EE is the worst coverage I’ve ever seen. I can’t play Xbox without it disconnecting me from games, for no reason at all.

@EE data service down in Twickenham. Do you know when it will be back up?

@EE 5G. Download speeds looking good. So why are upload speeds comparatively slow? I’m getting faster uploads on 4G!

Perhaps the phone companies need to do more to help prevent spoofing? @EE @VodafoneGroup Something needs to be done by someone 2/2

@EE the worst internet many time the service interrupted one minute we’ve internet the next minute we haven’t

@EE help my phone’s not working. Well, your part that is. And I can call anyone. Even you.

@ee #5G #mobile Poor 5G speed from EE. Even after tech support refreshed the network only getting speed 45meg down 2meg up. 4G was so much better. Wasted money changing to a “faster” 5G as it’s shite. Ongoing now for 4 months.

Hi @EE I'm really struggling today as we have no phone signal in our home! Are there any outages in the area? B46 Water Orton

I have already managed to rescue my partner from switching network to @EE as he was literally in the process of doing so. I would urge anyone else to avoid them as well.

This doesn’t resolve my issue as I may, shockingly, need to make/receive calls in times when I am unable to connect to WiFi. Also, as @SkyUK is my WiFi provider, what exactly am I paying @EE for? Do you expect all of your customer’s’ WiFi providers to do your job for you, #EE?

@EE I've tried this multiple times over the weekend, kept telling me I need to upgrade. I paid £5 a month for big screen and nothing worked, so I got in touch. EE told me big screen is no longer a service and can only be watched don my mobile device.

@EE I have had no service since 11.30 last night. I have been sent one update at 10.30 this morning. What's the problem and when will it be fixed. I'm in South Somerset and trying to work from home.

I have tried every avenue in an attempt to resolve the issue that I’m having. As a result, I have repeatedly asked @EE to advise me as to how to end my contract. They have repeatedly ignored me.

@EE no damage to the phone. I was told I could not upgrade due to my phone being “as new” when I took the contract out, and due to the 20% as new discount on the plan I wouldn’t qualify for upgrade anytime, despite it being part of my tarriff (1/2)

Let down yet again by @EE who rudely stopped responding midway through a conversation (and have failed to respond to messages I have sent since) via Twitter DM over a week ago. Terrible service. #EE

@EE Awful service from EE today. You will allow customers to take out phone contracts with Upgrade Anytime, only to refuse the upgrade when it turns out the phone was “as new” condition. Then saying I have to pay an upgrade fee of £1,000, only for that to fail for same reason

Wow, if you put a complaint in to @EE they just phone you up and say sorry we can't help and let you leave. Nothing offered at all