EE Outage Report in City of Westminster, Greater London, England

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in City of Westminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near City of Westminster, England

The most recent EE outage reports came from the following cities: Croydon, London, Wandsworth, Leyton, Hammersmith, City of Westminster, Paddington, Barnet, Camden Town, Hounslow, Ilford, Poplar, Islington, Orpington, and Tower Hamlets.

City	Problem Type	Report Time
Croydon	Internet	29 minutes ago
London	Phone	2 hours ago
London	Wi-fi	22 hours ago
Croydon	Internet	1 day ago
London	Total Blackout	1 day ago
London	Phone	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

• 
  john durant (@johndurant63) reported 9 minutes ago from Brentford, England

  @EE need help with upgrade phone not delivered

• 
  Stephen Hines (@hines_stephen) reported 12 minutes ago from Hackney, England

  @EE I keep getting black Friday offers from you, but the best broadband speed you can currently do for me (in #London) is an embarrassingly slow 16Mb Will you hold the offer until you can do something decent speedwise?

• 
  Dionne (@dionnepat2000) reported 13 minutes ago from Walthamstow, England

  @EE terrible service today with trying to get into messaging your company, just don’t connect.

• 
  Joey P. U. (@joumpac) reported 16 minutes ago from Barnet, England

  @EE @sheshapesspaces I dont have network @EE #EEdown

• 
  Sandra Dibble (@Dibbssa) reported 17 minutes ago from Walthamstow, England

  @EE why do you, as a supposed leader in the tech world, send out eSims by Snail Mail? I am still waiting for one. Surely there must be a more efficient way. And don’t suggest I go to a store. Your staff are rude and unhelpful.

• 
  Michael Kwabena Owusu Jnr (@MichaelOwusujnr) reported 19 minutes ago from Enfield Lock, England

  @EE What is this stupid advert of EE with this snake stuff? What does it mean at all? Create a better advert than using our monies this nonsense advert which there is no understanding!

• 
  Stephen Tilney (@Stephen_Tilney) reported 21 minutes ago from Kingston upon Thames, England

  @EE Still no "Call Back".... Perhaps the signal is poor ?!

• 
  VлaдимиR (@V1admr) reported 22 minutes ago from East Ham, England

  .@ThreeUK do you have plans to fix Three WiFi on London #Crossrail stations ? @EE seems to have things working OK, what up with your setup? specifically #TottenhamCourtRoad

• 
  🇺🇦 Tommy Gilchrist 🏳️‍🌈 (@tommygilchrist) reported 26 minutes ago from Lambeth, England

  It is *impossible* to speak to an @EE Team Leader or Manager; I’ve been trying for days to resolve an issue, had callbacks promised that never materialise. Sick to the back teeth. On hold now to get my PAC code to return to @VodafoneUK.

• 
  Yang Xu (@bostoed0624) reported 29 minutes ago from Croydon, England

  @StephenEPotts @EE We have unlimited data atm. Was 500G previously but we never went over it even with lots of YouTube and Netflix streaming (we don’t have cable).

• 
  Jason Starman QBE 💙 (@starmanuk) reported 35 minutes ago from London, England

  @EE I'm currently receiving no service in southeast London. Is there an outage?

• 
  Chris Mason (@cmaso21) reported 39 minutes ago from Lambeth, England

  @EE @MarcAllera your company is actually a joke and have zero levels of customer service !!!!

• 
  ✈️ B (@_beckid) reported 41 minutes ago from Croydon, England

  @O2 With all due respect I don’t need these tips to know how to work a phone and ensure it’s data is on etc! Everyone I know on o2 is having appalling signal. My daughters @EE phone works everywhere and I’ll be stood right next to her with 4g showing but actually no signal.

• 
  Jason Fey (@fey_jason) reported 47 minutes ago from Bexleyheath, England

  @EE have you issues in Sidcup area, mobile phone speeds are shocking at present tring to get online. Speedtest of 2.53 !

• 
  Evadne W. (@evadne) reported 47 minutes ago from City of London, England

  @EE I couldn’t bother sending a redundant DM so left the issue with hotel management to sort out.

• 
  Chris Mason (@cmaso21) reported 49 minutes ago from Lambeth, England

  @EE I am absolutely astounded with the lack of customer service. I have 3 open complaints. Someone needs to contact me quickly as I am absolutely raging. You need to contact me ASAP 😡😡

• 
  AA Ron 🖤 👟 (@Munden87) reported 51 minutes ago from Addington, England

  @EE has there been network issues in London today? As I had 5G earlier but nothing was working?!

• 
  Tomasz Rykała (@tomaszrykala) reported 52 minutes ago from London, England

  @JamieHolePunch @Tucker5law @EE "****, it's Angela Heaney. She'd hacked his phone!"

• 
  MarleneJohnson (@MGVanessaJ) reported 53 minutes ago from Southall, England

  When you call @EE you hear a message that they’ve been voted the best for 8 years. WHAT A JOKE! I have had the worst internet service but locked in 2 year contract even though I haven’t received the service I pay for. Now have to pay another provider just to be able to work.

• 
  john durant (@johndurant63) reported 54 minutes ago from Brentford, England

  @EE need help with phone not delivered

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Professional Tiger Tamer 🇺🇦 (@Jase65535) reported 8 minutes ago

  @EE Why have I had poor to no signal today? Usually get 5G, today H+ if I am lucky? I pay more and seem to get less!!! 🤔

• 
  Dan (@Baker_BCFC) reported 8 minutes ago

  @idefender14 @EE iD mobile. Was happy till I started to have problems. And they tried saying there wasn't anything wrong.

• 
  Stewart Liesnham (@stewartliesnham) reported 10 minutes ago

  @EE has been a nightmare experience from the start with billing issues and their systems not speaking to each other. Can’t even use the credit they gave me as doesn’t seem to apply to subscriptions as they still took payment. @giffgaff never missed a beat. Wish I stayed tbh. 2/2

• 
  victoria louise (@loggerslgn) reported 12 minutes ago

  @EE I’m not sure who to speak with, I’ve done on line chat and logged a query with no solution. I’ve definitely been misguided with my latest contract

• 
  Louise Ellen (@WilkinsonLouise) reported 12 minutes ago

  EE customer service is absolutely shocking, calling me a liar without substantial evidence. I feel intimidated. I’m being charged for goods I don’t have. Loyalty means nothing. @EE #EE #EEcustomerservice

• 
  Matt Dylon (@Matt94184099) reported 16 minutes ago

  @ee While I am on holiday in Spain just found out EE is changing me using my phone. My wife is on O2 and my son on Vodafone non of them are charging except these thieves EE. Please remember to cancel your contract before you go abroad. The guy's name at EE was David

• 
  Jay Jay (@jj1892jj) reported 17 minutes ago

  @EE Absolutely appalling customer service and repair service - you claim 2 hours on your website, 24 hours in store when in actual fact it's far longer. Discrimination against those of us that are desperately ill, disabled and for whom phones are our only means of communication

• 
  Stewart Liesnham (@stewartliesnham) reported 17 minutes ago

  Switched from @giffgaff to @EE in Feb this year for better coverage and for 2 weeks now the EE service where I live has been appalling and now just rarely able to get any signal. Now they are also introducing roaming charges. Time to say goodbye already I think. 👋 1/2

• 
  Jay Jay (@jj1892jj) reported 18 minutes ago

  @EE and reaching help if required - it's not good enough EE - not even a replacement loan device avaliable. And now told there is no way phone will be returned tomorrow so will be 48+ hours without phone - it is not safe for my health to be so long without a phone - explained to

• 
  Mark Webster (@MarksWeb41) reported 20 minutes ago

  @EE it is very good to get away from the useless Vodafone network for your broadband or mobile phone need, but why not use EE or BT because they have a range of good broadband & mobile deals you can have problem free connection that suit your value for money using ee.