EE

EE Outage Report in City of Westminster, Greater London, England

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The latest reports from users having issues in City of Westminster come from postal codes SW1, W9 and SW1V.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in City of Westminster, Greater London, England 11/05/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent EE outage reports came from the following cities: London, Wandsworth, Hounslow, Camden Town, City of London, Southwark, Ilford, Islington, Waltham Forest, Greenford, Croydon, Wembley, Barnet, Tower Hamlets and Stanmore.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomWandsworth Internet
United KingdomHounslow Internet
United KingdomCamden Town Wi-fi
United KingdomCity of London Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • jr_svb John Robinson (@jr_svb) reported from Islington, England

    Funny how poor my 4G has become with @EE lately, now that we are close to #5G roll out.

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • Ross7Perry Ross Perry (@Ross7Perry) reported from Poplar, England

    @EE Sorted now, seemed to be an issue in the York area, had 4 bar 4G but just wouldn’t connect

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

  • Charis_Ath C. Athanasopoulos (@Charis_Ath) reported from Watford, England

    @ee worst customer service ever! Your corporate call centre team - especially Shawn and Rachel - need serious training on customer service skills!! @marcallera @kinjanes

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    I have had the worst customer service I’ve ever experienced from @EE . Disgusting treatment of long standing customers. Can not wait to end this overpriced contract. NOT RECOMMENDED

  • naazalii itsmenaaz (@naazalii) reported from Poplar, England

    @EE I called up and they said there was problems with my area. They will solve it it’s been 24 months now and there had been times where they have compensated me. However majority of the time I have been given false promises and been lead on

  • davidmoritz David Moritz (@davidmoritz) reported from Camberwell, England

    Well your customer service is like your service @ThreeUK. I’m off to @ee

  • Lochlanndg Lochlann (@Lochlanndg) reported from Stratford, England

    Day of contrasting customer service experiences. @jlandpcustserv (3rd party) engineers drove off without ringing bell, @ee mess up a number change (but sort it out well), @AmazonUK confuses keyboards and toilet paper and is completely useless about it. And @AmexUK is excellent

  • bukkushan 🧘🏾‍♀️ (@bukkushan) reported from Croydon, England

    @EE I have been charged for spotify on my bill but I cancelled the subscription last year. Spotify advised me how to cancel it. Please can you refund the 9.99 and cancel the service from your end too

  • twynne Tom Wynne (@twynne) reported from Poplar, England

    @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

  • RicciQueens Lord Panache (@RicciQueens) reported from Wandsworth, England

    @EE I’ve had no service since yesterday unless I’m in WiFi using WIFI call, I can’t make calls.

  • stevejnorris Steve Norris (@stevejnorris) reported from Lambeth, England

    @EE @VodafoneUK Please install some more spectrum at Waterloo - user experience on both networks is very poor at peak times. Thanks.

  • NandaSurabhi Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @EE APPALLED by your service - your courier delivers a parcel to another address and you don’t trust your customer to say they have not received it and not willing to help the customer #CustomerExperience #EE

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • naazalii itsmenaaz (@naazalii) reported from Poplar, England

    @EE Hi Matt, I have been with EE for longer than 17 years. Iv never had any issues. 2 years ago I took out two contracts A monthly phone contract and a sim only contract. The first couple months were smooth like a babies bottom. Until I started having issues with my my 4G

  • davidoxley1982 David Oxley (@davidoxley1982) reported from Islington, England

    @EE are getting so bad with loyal customers..

  • NandaSurabhi Surabhi Nanda (@NandaSurabhi) reported from Ilford, England

    @MarcAllera @EE please train your staff to trust customers. My device has disappeared in thin air ! It was a gift for my dad and EE team just said I am “demanding” a device when asked for replacement while you investigate. Please sort my problem #CustomerExperience

  • simonfromharlow SfH (@simonfromharlow) reported from Stratford, England

    @vicgoddard I have long suspected that @EE withhold automatic carrier ‘over network’ updates to handsets that they’d like to nudge you to upgrade

  • wesdbag Wes Baggaley (@wesdbag) reported from Richmond, England

    @EE DISGUSTING CUSTOMER SERVICE. EE DOES NOT DESERVE LOYAL CUSTOMERS. DO NOT USE. AFTER 15 YEARS CANNOT WAIT TO END THIS OVER PRICED CONTRACT. BEWARE OF HIDDEN EXTRAS. IF ANYTHING BREAKS DO NOT EXPECT A REPAIR OR REPLACEMENT. ARROGANT STAFF ON THE TELEPHONE AND IN STORES

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @EE how long does it take for a Pay As You Go SIM Card to cancel down due to inactivity?

  • Marjar13 Martin Richards (@Marjar13) reported from Sudbury, England

    @EE so now over a week waiting for an engineer to call to install fttp and 2 days waiting with promised visits not happening. Disappointed long term customer.

  • Azza201211 Walks (@Azza201211) reported

    @EE A complaint was raised weeks ago, nothing has changed. Home broadband can't do anything as its with CAT. I get the same messages off you guys on here. I'm sick of it & we're looking into legal action against both yourselves and @OpenreachHelp

  • x_chloe456_x Chloe (@x_chloe456_x) reported

    @EE hi can I get some help with a phone issue.

  • awalsh777 Alison Walsh (@awalsh777) reported

    @EE shout out to Ross on your customer service phone line. He was a rockstar yesterday helping to sort out a real muddle 🌟👏🏅

  • Azza201211 Walks (@Azza201211) reported

    @EE Yes she is and has been for the whole time, nearly 3 months now. No seem to hurry openreach. Had an openreach engineer come and tell her it's still the same problem I was 2 months ago when they came last. Why? why is it taking this long. Will be going to ADR.

  • RyanMacca213 Ryan Macca (@RyanMacca213) reported

    Very poor customer service by EE over charged on a bill twice, call agent didn’t seem to have a clue what they was doing had me on hold for at least a hour! @EE

  • jfkkarz JFKKARZ (@jfkkarz) reported

    @EE Hi been trying to contact for the last hour, via phone, but you can not deal with the volume, and chat is not working... Unacceptable, so I will be canceling my contract.

  • gavmann2000 Gavin Mann (@gavmann2000) reported

    @EE Are you having issues with WiFi calling? I can’t seem to make or receive any calls.

  • DoozyyLz Doozy (@DoozyyLz) reported

    @EE I’ve registered my details several times before not only for EE but also on other websites. I never received anything to do with stock at all from any website