EE Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Kensington come from postal codes SW5.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at EE
EE is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (45%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent EE outage reports came from the following cities: London, Barnet, City of London, Watford, Croydon, Wallington, Newham, City of Westminster, Hackney, Southwark, Borehamwood, Wembley, Southall, Paddington and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Barnet |
Total Blackout | |
| City of London |
Phone | |
| Watford |
Phone | |
| London |
Wi-fi | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Ewan Stevenson
(@EwanJStevenson) reported
from
Lambeth, England
@EE how much longer will there be network issues in SW4? It’s starting to get really frustrating now
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Giffgaff has unlimited everything for £35 and even that is very expensive and crazy for the price in the current day’s we are living networks need to help their customers
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@virginmedia have the worst customer service I know of... @EE & @SkyHelpTeam are SO much better. I messaged Virgin at 10:30 on Thursday, as a very longstanding customer & waited over an hour for them on the phone before giving up. At 5:30pm Friday, they still have not replied!
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Adam Juniper
(@AdamJuniper) reported
from
Walthamstow, England
@EE Roughly how long is ‘shortly’ when referring to waiting for ‘a member of the team’ to ask about my returns pack for my old phone? (I’m guessing if I never get through I’ll still be charged for not returning the old phone?) (I know it’s over 20 mins...)
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Jonathan Morris
(@jmcomms) reported
from
Camden Town, England
@dazzabird @EE Never went further than Stratford tonight.
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Morning team. Moved residence and my indoor signal is 1 bar and out doors 2. Usage is virtually impossible most of the time. Wifi calling helps but how can I find out if there’s any plans for a increase in area coverage?
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
@pifflevalve @EE i was on that - i made the mistake of switching to a one year plan to match what was a good deal, and that’s very much what I’m regretting. Sadly i imagine they’re all as bad as each other really
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE are there any outages or problems in Bromley? Internet down and has been most of the day.
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE your pay and go price plan are overpriced and very expensive I mean 60GB for £30 is a rip off as with the smarty network price plan at £18 for unlimited everything!!!...
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@_marktweets @EE Only problem with EE is the company over charge on pay & go I mean 60Gb of data for £30 is very expensive as where smarty is unlimited everything for £15
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE The problem with EE is that they pay and go price plans are a major rip off
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Laura 🐐
(@Laura_Rads) reported
from
Wandsworth, England
@sarahbrookes1 @EE Absolutely agree!! Instead it’s new customers. Been that way for years that’s why it’s so bad
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Adrian Bradley
(@adebradley) reported
from
Croydon, England
Honestly regret going with @ee - after all of the sim issues this week when they ineptly cancelled my phone it turns out they also didn’t put me on to a 5G plan despite promising on the phone that they had. Why are mobile phone companies so useless
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Hopefully one day this company can lower the cost of the pay and go price plans 60GB Of data at £30 is a very bad deal
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?
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Warren
(@warrenmcgrath1) reported
from
Bromley, England
@EE Problem solved since this.
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Jonathan Morris
(@jmcomms) reported
from
Stratford, England
@markgosy @EE At least they have a pretty decent Wi-Fi service on the low level platforms, but it isn't ideal. I think there's soon going to be work on the Northern City Line (Drayton Park to Moorgate), starting perhaps with platforms and then the tunnels. Can't remember all the details.
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Mr Martin Calder
(@Mr_MartinCalder) reported
from
Walthamstow, England
@EE Also this network (EE) has to improve the signal/coverage at my post code E178SN on 3&4&5G is rubbish for everyone in Walthamstow London
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Sholeve Davies 🇸🇱
(@issavibe95) reported
from
Croydon, England
@EE's broadband: TERRIBLE DON'T GET IT, JUST BECAUSE IT'S CHEAP DOESN'T MEAN YOU SHOULD GET IT. I'm actually sick of them and my dad, refused to leave them because they're cheap and stuck us with shitty broadband again for 2 years 🙃🥴🙃 #FixMyBroadbandEE
EE Issues Reports
Latest outage, problems and issue reports in social media:
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BLPhotos2020
(@BLPhotos2020) reported
Well @tescomobile after all the phone calls I pulled the plug on a deal for the wife. Customer Service was absolutely poor and didn’t understand the issue at hand so being unable to confirm the order went back to @EE and got a decent deal. Thank you and goodbye
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GD
(@BigDutty9) reported
@EE You Lot Are *************** NOW More Disruption For 6 DAYS..? I Better See HIGH IMPROVEMENTS Because This Is Becoming A JOKE SORT YOUR **** OUT
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MotivationGinger
(@MotivationGing1) reported
@EE is really poor in Hull. I have a 5g contract, 5g phone, charged for 5g but constantly have internet issues. I must get a text every week or two with problems in my area, but never any reduction in bill. Avoid. #hull #hcafc fans #hullcity
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michaelgoymer
(@mikegoymer) reported
@EE Well it wasn't the outage that was the problem open reach broke the cab the hole estate is having problems 🙄
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Alison Hopkins
(@blacksheepali) reported
@EE No not going to call again to have the phone put down on me
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A. P-W
(@nitedula) reported
@EE reported an outage in Sheffield and I haven't been able to get signal reliably for several days! Apparently all running fine according to your site.
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michaelgoymer
(@mikegoymer) reported
@EE Up to 4 days but if not fixed by tomorrow I think its likely they will be hunted down n held agenst there will to fix as the estate is not happy lol
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😴
(@ShomLdn) reported
@EE my EE is down and your call handler has hung up! Please get someone to call me so i can pay the cancellation fee to end my contract or send me a payment link asap. Disgusting customer service
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Yvonne Hamilton
(@yvonnehamilton0) reported
@EE I am very disappointed with you. Ordered an upgrade and new phone and you have delivered a reconditioned one. Seal broken. When I contacted you by phone to sort this out so unhelpful and told me I have to ring another number and will only discuss this once you receive back.
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Paul
(@NoDecentTag) reported
@EE No, I've had to top up and waste money to get more data. I've been with ee for years never had a problem now within 24 hours ive been called a liar basically by a member of staff, no data and wasted money at an already difficult time.