EE Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent EE outage reports came from the following cities: London, Newham, Croydon, Thames Ditton, Charlton, Islington, Hackney, Tower Hamlets, Southwark, Lewisham, Hampstead, Ealing, Camden Town, Enfield Town and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Newham |
Phone | |
| Croydon |
Phone | |
| London |
Internet | |
| Thames Ditton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@VodafoneUK So - in short - Vodafone UK doesn’t support Family Setup on Apple Watch. Any plans to do so in the future or do I need to take my plan to @EE instead?
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グラハム・スミス®
(@BancoDePapa) reported
from
Tottenham, England
@Femi_Sorry @EE A little bit pathetic isn't it Femi.... I'm not even an @EE customer....
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE I have - eventually - but why are still sending threatening letters to people who don’t even exist? You’ve been told twice before and nobody listens. What kind of customer service is that?
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Ari Gork
(@arigork) reported
from
Barnet, England
@EE Hey guys. No signal in NW4. Wifi calling is working - thank goodness. Have rebooted phone with no change.
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Olanrewaju Owode ❁
(@owodeone) reported
from
Croydon, England
@ThreeUK you've been owing me £79 close to a month now. I've called your support team without resolution. Moving to three was a mistake, should have tried @EE
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Ayo
(@ChocOnTour) reported
from
Hackney, England
@EE has the worst internet. Can’t believe how bad it’s Wifi is
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The Mitchell Brothers
(@MrMitchell) reported
from
Hackney, England
@EE Hello I demand an answer why is the network not working!!!...
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RichTea
(@ImRichTea) reported
from
Poplar, England
@EE @sociallymichael Still down unfortunately - seems quite a few London based people have not had 5G for a couple of days now?
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Mahshid
(@mahshid0805) reported
from
Harrow Weald, England
@EE I have been a customer for the last 20 years, I like to remain one but I feel to protect our democracy it’s important not to support those that aim to destroy it. That can be achieved by not advertising with them so please #DontFundGBNews
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Angus Teee
(@AngusTeee) reported
from
Islington, England
@EE Why am I still receiving letters threatening someone who doesn’t exist at my address with debt collectors? I have contacted EE five times about this and today your customer service advisor couldn’t explain and then cut me off. Appalling customer service!
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Lawen Lawko Karim
(@LawenLawko) reported
from
Croydon, England
Very disappointed with @EE . Have not had any signal at my flat and place of work for nearly a year now . Apparently it’s part of the contract I signed. #fraud
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CharlieH 💙
(@MissCharlesV) reported
from
Merton, England
Hi @EE I’m a customer but won’t be if you become involved with #GBNews
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((ALMOST)) Always Positive ⬛ 💙➕
(@NubiBlue) reported
from
Barnet, England
@GemJars1878 @EE Been told that, but I'm on Virgin, which is terrible as well.
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tamara m
(@tamara_mbz) reported
from
Hammersmith, England
Hey @ee I keep getting booted offline by my router. And the support line keeps hanging up on me. Help?
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Robert Delamere
(@robertdelamere) reported
from
Camden Town, England
Hi @EE, I was on Orange since I started using mobile phones and switched to you almost as soon as you took them over. But I will switch service provider immediately if I hear of one EE advert placed on that channel. #DontFundGBNews
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Linzie Hunter
(@linziehunter) reported
from
Camberwell, England
@I_like @EE Indeed - it was was a horrible experience. I felt like I had to justify to the caller why I’d left negative feedback. The first I said was I didn’t want to have the call. 😐
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Adam Dent
(@Dent29Dent) reported
from
Tottenham, England
@EE hi, I ordered a new phone yesterday and I have a confirmation email (without a reference number on it) but details as to when it will be delivered. Can you help?
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G R A Y B U R N
(@PaulGrayburn) reported
from
City of London, England
@EE But I’m expected to carry on paying for a poor service?
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PapaQ69
(@AddicksGlenn69) reported
from
Bromley, England
@EE hi there why has the broadband internet become so poor recently. When I switched a few months back from @virginmedia the signal was always reliable around 50 to 60mbps never dropping out. Recently keeps dropping out to below 2mbps which is the reason I switched from virgin.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Hill
(@DannyH91) reported
@EE Hi Chris, that’s all done but no change. The issue I don’t think is a phone or network this end, I believe it’s a case of someone your side hasn’t updated the records. My billing on the app still shows it’s owed the amount I’ve paid. Maybe a billing?
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Dan Quayle
(@DanielQuayle) reported
@EE I can't get any insight into the problem, why other user can connect and not me, and when it's going to be resolved. It's really not good enough.
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BethanyRose
(@bethanyrosemoss) reported
from
Hailsham, England
@EE said issues are now driving me up the wall and considering cancelling my contract as im due to renew soon.
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Daniel Hill
(@DannyH91) reported
@EE can someone call me to resolve a billing issue as I’m unable to call and need this resolving ASAP. Thank you.
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royston crandley
(@RCrandley) reported
@EE afternoon, my daughters contract expired yesterday and id like to cancel. Can you provide the details please. Thanks
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Tabby C
(@tab_c1909) reported
@EE I need help tracking my phone. Can't seem to do it online. I brought it in store and due to tier 4 it had to be changed to home delivery. I have sent a dm.
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DeltaliveTV
(@DELTALIVETV) reported
Having alot of broadband problems I can't get virgin,sky bt can't give me a better package than what I am on now running our of options can't get @EE 5G either Evan tho I have a mast round the corner from my house sucks being on a new build estate can anyone recommend options?
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Nick
(@Derz92) reported
@EE for the 4th time in 2 weeks I’m without signal at ba21. I have received a credit for a month but really unhappy about being without service again.
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Jen 🌿
(@jennifermoira_x) reported
@EE hi there! My phone is down as due to be delivered today but tracking is still showing it as being at the depot. Contacted DPD, they've told me because it hasn't been scanned for over 24 hours an investigation needs to be opened by you guys to locate it? Help!
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Karli van Heerden
(@Chaz44) reported
@EE Hi, my phone hasn’t worked with 4g for the last few days. Is there a problem in Milton Keynes? Thanks