EE Outage Report in Kensington, Greater London, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Kensington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent EE outage reports came from the following cities: Belsize Park, London, City of Westminster, Southwark, Camden Town, Enfield Town, Borehamwood, Croydon, Islington, Streatham, Hackney, Hampstead, Poplar, Tower Hamlets and Bushey.
City | Problem Type | Report Time |
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Internet | ||
Phone | ||
Total Blackout | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Brad (@bradders2203) reported from East Ham, England
@EE so I’ve just spoken to one of your representatives, seemed like she couldn’t give a flying **** about my continuing issues with your services! Off to @VodafoneUK it is #nonetwork #ripoff #avoid #byebye
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Anit (@anit3) reported from Brentford, England
@EE Yes, I am. However, due to a very poor service and support for Broadband since switching to @EE, I would like to cancel out of this contract, without early termination charges, as I did not originally intend to breach the contract. It’s the poor service forcing me out.
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mark garratt (@markjg65) reported from Camberwell, England
@EE the mobile signal is very poor and sometimes non existent in SE24 currently
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KatyHughes🖤 (@KatyJaneHughes) reported from Poplar, England
@EE hi , I am looking to upgrade could someone help me please Thanks
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Andy Whent (@andywhent) reported from Enfield Lock, England
@EE Wifi router. I have been sent a brand new router in case that was the issue and had a technician come out. It was fine and then recently has been so slow but when I check the status there is a known problem in my area.
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Ana Escudeiro (@escudeiro_ana) reported from Lambeth, England
@EE don't know what are you doing. I am registered with EE for several years, and now i can't make phone calls, it tells me network not registered. And don't tell me to call 150. Because i can't. Time to change network
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Radh (@radhthefirst) reported from East Ham, England
@EE Hi Jo, I didn't no. Am currently on a SIM only with yous, phone was bought as a PAYG. If I try using My EE, it advises me that the phone isn't linked to my phone number. It asks me to call in, but cust service desk just redirect to the website.
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Gareth Wyn (@garethwyn70) reported from Lambeth, England
Is there a problem with @ee mobile phone reception. Parents are both having problems where their mobiles ring but they can not hear the caller (me, and others) but the caller can hear them. Texts work perfectly. If they call no one hears anything.
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Richard Knights (@dknights) reported from Wandsworth, England
@EE Well yes. But the EE website has said there is a problem in our area since yesterday so it's not the router
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Brad (@bradders2203) reported from East Ham, England
@Ofcom I really need help with an issues that has been going on with @EE fir months now. I have been paying for a server e that is barely working in my area and not been offered any part of my bill money back even when I’ve asked. I have had to resort to moving networks....
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Abigail K (@abikatldn) reported from Bromley, England
According to the @EE coverage checker I should have 'excellent' signal indoors and out yet I never get more than one bar of signal, so frustrating.
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Amanda (@amandab_UK) reported from London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Ben Fisher (@BenFisherCT) reported from Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Claire Champion (@Champion3Claire) reported from Bromley, England
@EE Great to offer NHS staff unlimited data until October, thanks. But so frustrating to try to sign up and hit a brick wall over logging in. It’s not working! Please sort it out! #StayHomeSaveLifes #NHSThankYou
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Andy Smith (@SmudgerAndy) reported from Lambeth, England
Hi @EE please get in touch ASAP to help resolve this request 👇
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James (@jfkent93) reported from Wandsworth, England
Really disappointed in @EE . The same issue for two customers....two very different responses from EE and @TheO2. Regretting moving now....
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Anit (@anit3) reported from Brentford, England
Highly disappointed with @EE’s #broadband #support. About three #OpenReach engineers have visited my property in the last two months & all point to the Exchange being setup incorrectly or a poor #router. @EE still don’t want to sort this out! Another engineer and I’m out!
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Samantha-Jay Clegg (@07samanthajay) reported from Walthamstow, England
@EE I can’t set up a direct debit for my bill because when I log in it says I’m not the account holder! please help!!
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paul massey (@mass1976p) reported from Kingston upon Thames, England
@EE really not happy with the level of service I got this evening I’ve been a long standing customer and always paid my bills on time and got treated not very well not happy at all 😞
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Christian Rasmussen (@apoltix) reported from Camden Town, England
@virginmedia Known issue reported. Estimated fix: 24+ hours after issue began 🙄… Wouldn’t be as bad if everyone weren’t tethering on their phones as a result of the outage. Seeing only 2 Mbps @EE when on 4G 🤨
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jeremy Murfitt (@EiSjrm) reported
@EE Loughborough - very helpful staff and can’t fault the customer service especially as they have sorted out something which my fault
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🇵🇸The Recusant🚩✊🎗🍀🕊⚖💚🌍💙🏥😷🌈 (@Bliadhnaichean) reported
@VincentRowlatt "Funny" you should mention that, I got a Text on my Old Mobile(still going on PAYG, for answering the Main Door from the Entryphone) from @EE, stating that as of 15/1/23 there will be changes to their Service, so Internet is ONLY available via Wi-Fi ! 😱 🤔 ☹
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giles carter (@welshgiles) reported
@EE why is nobody on your team able to help me reinstate mobile data on my phone whilst I'm here in Spain? It stopped working 3 days ago and dealing with your employees on chat has been beyond painful and totally pointless to date.
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Abdul Hai (@AbdulHai23) reported
Hi @ee after gettina text I ordered a new SIM. I am a T-Mobile customer. When will my SIM arrive? Will my credit transfer? Can I use my current SIM whilst waiting for the new one? Can you check the address it has been sent to?
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Rob F (@robfallows88) reported
@EE Can you as the chat function in the app is terrible.
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giles carter (@welshgiles) reported
@EE Hi EE I'm in Spain and unable to use mobile data for the last 3 days. I am traveling to a port today without sat Nov I'd normally have. Nobody on your team seems able to fix it. Why is that?
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SpiderBite (@KarlHaze) reported
@nofixedrange @EE Well personally I get 30% discount, so the contract usually costs about £200 more than buying from apple direct but I have a 2 year plan included, EE are quite generous for existing customer discounts.
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Karen Parry (@KP_Automotive) reported
@EE …. At a loss with your customer service. You add a new line to my account, take unauthorised money and will not sort the issue. How hard can it be to sort?
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Jane kelly (@Janekelly25) reported
@EE I was advised by #BT to move to you a few months ago but your wifi provision seems similar to theirs - very poor. What service do you offer?
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O.V (@Yorkshireguy24) reported
There saying to contact @EE when it's not anything to do with my phone provider. They just need to change my phone number so I can change my password, or give me an automated password so I can log into my main account, absolutely stupid @TikTokSupport what part of I can't access