EE Outage Report in Kensington, Greater London, England
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The latest reports from users having issues in Kensington come from postal codes W8.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Kensington, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Kensington, Greater London, England
The most recent EE outage reports came from the following cities: City of London, Newham, Hackney, London, Borehamwood, Hammersmith, Paddington, Southwark, Wandsworth, City of Westminster, Croydon, Muswell Hill, Poplar, Wandsworth and Barnet.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Total Blackout | |
| Newham |
Wi-fi | |
| Newham |
Wi-fi | |
| Hackney |
||
| London |
Internet | |
| Borehamwood |
Phone |
Community Discussion
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EE Issues Reports Near Kensington, England
Latest outage, problems and issue reports in Kensington and nearby locations:
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE I had a notification which says that the mobile data had been cut off by my supplier, which has now disappeared. But I've been having connectivity issues all week.
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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KINGDARKBERRY
(@Darkberry87) reported
from
Croydon, England
Some one in @EE needs to get hold of me ASAP and explain to me why in2019 your NETWORK is still the worst to ever grace the plant earth!!!
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aneuropa
(@tanzanitebluee) reported
from
Barnet, England
@EE hello I am an EE customer . Will my iPhone 8 work in Japan
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Lewis Morgan
(@mo55541011) reported
from
Croydon, England
@EE my phoned not working again 2nd time this week
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Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
@EE should’ve had my cardiology appointment 1st b4 calling ur customer services coz my BP is way high now .. if get anotha tablet (no pun intended) one of you will have to take it ... Billing me for a product I cancelled & telling me I can’t cancel my insurance .. #thieves
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Ari Gork
(@arigork) reported
from
Camden Town, England
@EE Reach the 12th month in April I think. Plan on going into a store to re-negotiate another year but as @virginmedia use your network and if they offer the same services then really comes down to paying less for receiving the same :) no hard feelings 😘
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
And now with a phone I bought elsewhere which is becoming unusable, you are unable to help or even cut down my price plan. DO NOT USE @EE . That’s the moral of the story. They will lie and cheat and put you in impossible positions. Also shout my details across the shop 2/2
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Joe Lazarus
(@joelazdrums) reported
from
Hackney, England
@EE Thanks I have done so. I need to go out soon and I have no service at all 😫
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Hoppy
(@Kelly_Hopkins) reported
from
Ealing, England
Afternoon. @EE anyway of checking stock at stores as they never answer the phone!
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Abby-Kate Batchelor
(@Batchala) reported
from
Lambeth, England
Wow you guys. Been overcharged for about five months with no one able to tell me why. Telling me it’s gonna cost me over £300 to cancel a contract that was midsold to me as a cheaper price. You weren’t able to help when my original phone was lost 1/2 @ee
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Plamen Pantev
(@PantevPlamen) reported
from
Merton, England
That feeling when you switch to @EE and you realise you can’t call back home (internationally) because of company protection policy that says: If you new customer you are not trusted as you might make big bill and not pay it ... what a joke !One reason to never be the best!Shame
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Alex Irons 🇪🇺
(@IRONSBREW) reported
from
Brentford, England
@EE No problem. It was more data connectivity, as far as I'm aware texting and calling are still working.
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Kelly Kilner
(@KellyKilner) reported
from
Lambeth, England
Customer service versus transactional sales service. There’s a difference. @EE poor show EE
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Sean Nash
(@seantnash) reported
from
Enfield Lock, England
So many customers could learn a lot about customer service from @EE - always so helpful, friendly and knowledgable!
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Stuart Ions
(@Stueypot) reported
from
Croydon, England
@EE lads not been able to make calls for 4 hours now. Along with Palace getting pumped by Brighton this is not improving my mood. Help
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John Francis
(@jfrncs_) reported
from
Camden Town, England
I’m connected to a 4G service in central London but the service is slower than the old GPRS. Interesting to see that @EE recently one best network in Birmingham. Experience on the ground is utter shite if anyone bothered to step outside EE HQ and take a look.
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Plamen Pantev
(@PantevPlamen) reported
from
Wandsworth, England
@EE The worst experience ever in my life in the UK with network provider ! Having sick member of family back home in Bulgaria and not able to call because I am seen as new customer that hasn’t proved his ability to pay two bills yet! What a disgrace! Wrong marketing! No to EE!
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eugenie arrowsmith
(@eugeniearrow) reported
from
Hammersmith, England
@EE just so appalled at the poor communication. Why is it okay to walk in and upgrade a phone but not to walk in a pick up a SIM. #eehypocrites #poorcustomerservice #eeuseless #eeinconsiderate #eephonefury #eerubbish
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New Directions
(@NewDirections7) reported
from
Ilford, England
@EE @RobElflain EE definitely has problems I couldn’t text all day yesterday
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Evans
(@Trickeytree) reported
Has anybody else had aggressive cold callers from @EE at your house insisting you had a problem with your broadband (even though EE aren't you provider) ?
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Jazzz
(@Jake40866630944) reported
@ChefPaul41 @virginmedia Mate I’m with Virgin they that ****. I now pay @EE for £13.99 a month for unlimited data and just connect to it and works really well!
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Nicholas Blincoe
(@NicholasBlincoe) reported
@EE why is my UK EE SIM not picking up any network in India. It seems completely dead.
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happy each day
(@GarethE43671959) reported
@ScotlandNT @EE Why? Worst player we have
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L E E
(@thisleejones) reported
@EE So you want to take more of my time by making me sit in a queue waiting to speak to someone about something that’s plain simple stupid. It shouldn’t be a preference, it should be default, do not communicate unnecessary notifications at silly hours of the night!
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA
(@FWyineMagazine) reported
please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 18-12-2025 0000hrs - 23-12-2025 ongoing (DDOS & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE
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Dene
(@Dene2018165) reported
@EE changed from normal Internet to fibre broadband, now nothing but trouble. Called three times and three times it will get fixed story. Nothing happens. Don’t use EE
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Nadim
(@NadimNadimi) reported
Joined @EE after being promised 2 Wi-Fi boosters at sign-up due to router relocation.I was then misinformed twice by customer serviceonce via chat and once over the phone. After weeks of chasing, EE’s “resolution” was to offer the boosters for £10/month. Very disappointing start.
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tracyhindle
(@tracy3hindle) reported
Hi @EE Absolute awful service WiFi keeps disconnecting they told me to change password and “forget this network” wouldn’t take new password so call handler doesn’t know answer so cuts you off, great. Also cut off at 20:53 as it’s nearly home time and they CBA No WiFi now -poor.
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Daniel McMurtry
(@DannyMcMurtry) reported
@EE Managed to speak to someone today. I was told the fault is on your side not mine, that this is an ongoing issue and it is a known issue. So not my fault then???