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EE Outage Report in Kensington, Greater London, England

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The latest reports from users having issues in Kensington come from postal codes W8.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kensington, Greater London, England 06/04/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (23%)

    Phone (23%)

  3. Total Blackout (23%)

    Total Blackout (23%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent EE outage reports came from the following cities: Tower Hamlets, City of Westminster, Hackney, London, Ealing, Watford, Enfield Town, Southwark, Islington, Mitcham, Croydon, Lewisham, Harrow, Tottenham and Earlsfield.

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City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomCity of Westminster Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomEaling Wi-fi
United KingdomWatford Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    @bluemoonstar @ThreeUK Three are awful in London. @EE are v good

  • nicolasjsmith Nick Smith (@nicolasjsmith) reported from Kingston upon Thames, England

    @EE hi, I ordered a new phone on Thursday, it said next day delivery but as far as I'm aware it hasn't been dispatched and my order number doesn't work in the tracker

  • IwonaSadowska Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • Jrake93 Jake (@Jrake93) reported from Croydon, England

    @manxiouslife I’m with @EE... can’t relate to slow speeds, poor coverage or outages

  • julie_sherwood #HelloMyNameIs Julie 👋🏻 (@julie_sherwood) reported from Kingston upon Thames, England

    @JoshQeh @ChazScholefield @EE Thanks both! I’ve been with @VodafoneUK for years but their telephone customer service is appalling so planning to change shortly

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Raineywhufc ⚒Rainey Ripley⚒ (@Raineywhufc) reported from Eltham, England

    @EE what an earth is going on with the signal today in SE28, the last 2mths has been a joke, the amount I pay for my contract & I have to go out of my borough to use it, maybe I should do the same with my bill eh !!

  • HelendixonHelen Helen Dixon (@HelendixonHelen) reported from Richmond, England

    @EE I’ve tried twice in two days’ running to perform the simple task of dropping off a phone at the Richmond store so that it can be sent off for repair. Your system is down for the second day running - this just isn’t good enough!

  • bradclarkuk Brad Clark (@bradclarkuk) reported from Poplar, England

    @EE Yes. It was a long hard lesson with @three that on paper they offered the same for more than half the price but in reality it was a dumpster fire of a service. Terrible customer support. Smug social team and diabolical data speeds and coverage. So not cheap at all really!

  • twynne Tom Wynne (@twynne) reported from Poplar, England

    @EE please confirm when you’ll resolve the issues in KT6. This has been ongoing for over 4 weeks already with the services barely usable in that location. Last update from the service status now shows several more weeks minimum, which is not acceptable.

  • JamieBoyd10 Jamie Boyd (@JamieBoyd10) reported from Wandsworth, England

    @VodafoneUK @VodafoneUK you’ve now sent two routers. They aren’t working. @EE we are really excited to sack off @VodafoneUK for you for quicker speeds, better service and better benefits. You don’t have much to live up to but as long as we have internet every day I think we will be happy

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • therealgavinm Gavin Murray (@therealgavinm) reported from Brentford, England

    @EE why is your signal so crap around the stadium you sponsor #wembley

  • KarenSm68145774 Karen Smith (@KarenSm68145774) reported from Camberwell, England

    @EE worse customer services - called 3 times throughout the day with no answer - held on for 30 minutes each call ! Sending back my broken EE tv box and cancelling subscription for broadband and box !

  • nash_gelnash Gel (@nash_gelnash) reported from Camden Town, England

    @EE had a text 24hrs ago promising me a call ‘in a few minutes’ about my complaint - still waiting #poorcustomerservice

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Vass88 Mark (@Vass88) reported

    @EE sort your lies out! Either the loss of signal is down to planned maintenance as per your advisor on the phone or its a new fault just reported and found according to your text update.!

  • yhtomittelbon Tim (@yhtomittelbon) reported

    @EE my wife just had a fairly awful call from your retentions team. Not sure abusing her or me is a great way to keep people. Won’t be back!

  • voxterrier Richard Taylor (@voxterrier) reported

    @EE I've just changed my contract with you and, ever since "My EE" (android) shuts down on the home page. And yes, I've reinstalled. Any ideas?

  • CommonStatisti1 Common Statistics (@CommonStatisti1) reported

    @EE hi there, I have currently lost my voice. Had to happen at this time, I need to speak to someone about my billing but I can’t speak on the phone of course. Could some help please?

  • StuartTurner66 Stuart Turner (@StuartTurner66) reported

    @EE absolutely useless, there’s never anybody available to help? You experience a large volume of calls 24/7.

  • lywyn Darren (@lywyn) reported

    @ee you need better recycling partner than @Brightstar. Have two phones to return & they don't provide insured returns services & will not allow me to send both phones together via insured service if I pay. I have to pay special delivery twice! Added expense to trade-ins!

  • MDarbyXO Matt (@MDarbyXO) reported

    @EE hello, are you having issues with payments made via card over the phone? Haven’t been able to pay my bill...?

  • fabthestar Trevor (@fabthestar) reported

    Currently experiencing the worst customer service call and experience with @VodafoneUK Why did I ever leave @EE

  • Jean_Atkins Jean (@Jean_Atkins) reported

    @ee can I get some quick help on my new phone please

  • sarah_w_1986 sarah w (@sarah_w_1986) reported

    @EE worst customer service. Took money from my account after cancelling my account! Hung up on and then major breech of data protection.