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EE Outage Report in Kensington, Greater London, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kensington, Greater London, England 10/03/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (40%)

    Phone (40%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent EE outage reports came from the following cities: Hammersmith, London, Paddington, Islington, Wembley, Southwark, Croydon, Hackney, Harringay, Edgware, Poplar, Tower Hamlets, Ealing, Greenford and Wandsworth.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomPaddington Internet
United KingdomIslington Internet
United KingdomWembley Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • yelizoznacar yel (@yelizoznacar) reported from Enfield Lock, England

    @EE service has been terrible lately

  • amawson Andrew Mawson (@amawson) reported from Tottenham, England

    @EE Come on...you can't defend this.... The performance is poor and certainly not what a 4g user would expect. You should've providing more bandwidth to share in known busy places... If I was out in the countryside or in the lake District I a could understand but not as KX station

  • TrevBenton79 Trevor Benton (@TrevBenton79) reported from City of London, England

    @EE I’ve had some messages online today with your team but there doesn’t seem to be any commitment or emphasis to try and keep me as your customer considering I’ve been with you for over 10 years #EE #eecustomerservice

  • vodaka_orange shezza_bezza (@vodaka_orange) reported from Paddington, England

    Since @EE put my bill up (WITHOUT NOTIFICATION!!!) my internet has been VERY slow. Taken 20 minutes to get @primevideouk to load. Then nothing but buffering. @BBCiPlayer is STILL loading. Such bullshit!

  • sxcmitha Salima Chitalya Mitha (@sxcmitha) reported from Islington, England

    @EE Hi David, thanks for your lovely msg. Sadly, after 20 yrs I think it’s time for me to leave @EE. Apart from the EE’s Social Media team I’ve only ever had really bad customer service. It shouldn’t be like this; EE is too big to care. Thanks for trying.

  • Mazipita Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE Hi, this issue has been resolved. I had to get a new SIM card

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE thank you for wasting another 20 minutes of my life talking about my complaint and getting no where I feel like a hamster going round and round with no conclusion. Now let’s see what the ombudsman has to say about this

  • StevensonEileen Eileen Stevenson (@StevensonEileen) reported from Barnet, England

    @EE I am fed up with broadband I get this message every day & paying 4 no service MyPlace updateJust to let you know, we have a problem near Hendon which may be affecting service in the area Everything should be back to normal within 10 hours. We will continue to keep you updated

  • JamieWillshaw Jamie Lindley (@JamieWillshaw) reported from Bromley, England

    @Tepps19 @VodafoneUK Never had issues with @EE and I left Vodafone to them 5 years ago, never looked back!

  • williada60 David Williams (@williada60) reported from Lambeth, England

    @EE Thank you Peter W on this occasion EE have failed on ever count and I’m angry and saddened that after being a loyal customer with EE I’m treated in the way I’m being treated by EE and it’s staff. Just think it time to cut my ties with EE when my contract up

  • LynsLot Lynsey Smith (@LynsLot) reported from Croydon, England

    @EE went to ur Croydon shop to get an new iPhone. After 1.5 hours of going through the process (as a poor trainee was having difficulty) we were told we couldn’t get one.The manager Daniela didn’t give an apology&was extremely rude. Thanks for wasting our Sunday. Shocking service

  • bosswhitta David Whittaker (@bosswhitta) reported from Camberwell, England

    @MarcAllera @EE @VodafoneGroup @TheO2 Ps, tweeted using WI-FI signal as 4g wasn’t working...

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE What email address do I send my 30 days notice to cancel my contract

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • StevensonEileen Eileen Stevenson (@StevensonEileen) reported from Barnet, England

    @EE I want to change my provider. @EE is so bad I’m paying and recently it’s always failing Fed up

  • Mazipita Mazi Pita®️ 🇳🇬🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE I have tried these but still not working. Still says SIM not provisioned for voice call

  • JimGormleyPhoto Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • radioheadjen Jenny Collins (@radioheadjen) reported from Tottenham, England

    @EE Hi, I signed up for the free BT Sport trial a few days ago, got confirmation that this had been added to my EE account - but received no further info. Please help with next steps!

  • MattWyattUK MΔTT WY∆TT (@MattWyattUK) reported from Ealing, England

    Hi @EE - just wanted to let you know about their truly awful experience I have had with DPD. I will be receiving my phone a week after it was due to arrive. Their customer service team have lied to me on 3 consecutive days about its delivery.

  • robcarter85 Rob Carter (@robcarter85) reported from Merton, England

    @EE Is it any wonder I'm leaving your two bob network!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • hannahjones925 Hannah Jones (@hannahjones925) reported

    @EE can you help me with an upgrade query on a smart plan please, I can't get through too anyone

  • TheGiggaBaby Ginge! (@TheGiggaBaby) reported

    @PaigeChristieUK @EE Trying to be nice.... customer service is hard...

  • Uk84London LondonUK (@Uk84London) reported

    @EE @HSpencer2000 Interesting this was also helpful to me. I am an EE customer; so If i add the PS5 to the plan, than call in after a few days and cancel the agreement - am I than able to pay the upfront cost? As this would be preferable ?

  • f_allsop Craig f allsop (@f_allsop) reported

    @EE can you verify that your next drop of ps5 stock will be invite only? Having spent the last 3wks staying up all day and night to every time lose out to scalpers and slowly losing the will to live, to being placed in cues to watch the timer run down, to then only double back

  • cupcakemacy Trish (@cupcakemacy) reported

    @EE Well well I never such wonderful customer service ( That’s a joke )

  • graceoliv3r Grace (@graceoliv3r) reported

    @EE hello! I’ve got an iPhone XR which I’ve reset back to factory settings. I now would like to unlock the network. Is there anything that I can do to unlock it now? Thanks!

  • harbour_craft Harbour Craft (@harbour_craft) reported

    @EE can you help? My voicemail has suddenly started demanding I set up a pin when I'm in the UK to access my voice messages. a) I have never set up a pin. b) I haven't left the UK in 4 years! Voicemail was working fine earlier. Please help!

  • AadamRussell Aadam Russell (@AadamRussell) reported

    @EE is the broadband down at them moment. Why is it always going down. Very poor service. I have been a customer for years and I am no longer happy with the service.

  • vitorbonito4 vitor (@vitorbonito4) reported

    @EE broadband down UB7.... what is going on?

  • KatharineBDevon Katharine Bourke (@KatharineBDevon) reported

    Dear @EE, I've a conundrum for you. An old Orange PAYG SiM has stopped being registered on your network so we can't call you from it for help and it looks like it's been like that for months... My elderly Mum would very much like to use her phone. What can she do?