EE

EE Outage Report in Kensington, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Kensington come from postal codes SW3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Kensington, Greater London, England 09/13/2025 11:20

September 13: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent EE outage reports came from the following cities: Southwark, London, City of London, Hackney, Hampstead, Chigwell, Wembley, Mitcham, Hammersmith, Southall, Harringay, Islington, Greenford, Poplar and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomCity of London Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @AnaVK Haha, that would annoy me doing that. This is why I’ve made sure I’m with a decent network and I’m moving to @EE in November cuz I keep having issues with @VodafoneUK

  • JayRyd3r 𝒥𝒶𝓎 (@JayRyd3r) reported from Bromley, England

    @I_S_H_Y_ @EE EE have been piss poor for months, every month for the last 2 years, I've received maintenance sms messages, but no improvement in their services or coverage!

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • Praeceps69 Paul and Sir Fluffy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇱 (@Praeceps69) reported from Hounslow, England

    @EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.

  • prasulm PM 🇺🇦 (@prasulm) reported from Brentford, England

    @VodafoneUK terrible reception. Down for two days Thankfully I could patch of the powerful @EE network.

  • maryyasmine Mary 🍒 BTC BMW 🐱 #ArrestWilliamsRacing (@maryyasmine) reported from Kensington, England

    @EE You should fix your app instead because it’s literally a disgrace (it’s not like your services are free either)

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    I can’t wait to leave @VodafoneUK in November. I’m sick of the regular issues I’m experiencing. If it’s not 4G data issue which is most of the time, it’s now sending text messages. @EE would never have such regular issues, neither should any network

  • stuart_foy foy (@stuart_foy) reported from Barnet, England

    @EE my London Underground WiFi connection stopped connecting as of yesterday. I've tried forgetting and re-adding the EEWiFi-Auto network multiple times. Any idea what's up?

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • Zarah_666 Zarah🧸 (@Zarah_666) reported from Islington, England

    @EE Hi I’m trying to access the my ee app and it’s not working

  • AndrewJLeslie 𝓐𝓷𝓭𝔂 𝓛𝓮𝓼𝓵𝓲𝓮 (@AndrewJLeslie) reported from City of London, England

    @EE Hallo EE Customer Support. I'm coming up to renewal on my sim-only plan. I use phones that don't support 5G. However, all your plans quote xGB "5G Data". What does this mean for 4G customers?

  • ahmed1_shaik Shaik (@ahmed1_shaik) reported from Stratford, England

    @EE my wife passed away last two months back and i am not working but still I’ve paid my direct debit but this month i cant pay from the next month i can please call me 07951208182 to discuss if possible. Thanks

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    For crying out loud @VodafoneUK , why can’t your 4G be reliable 24 hours a day, yet again I’m having issues uploading an hour’s recording to Mixcloud. And yes I’ve rebooted my phone. I’m SICK of this. Now the upload has restarted. Can’t wait to go to @EE in November

  • knolanuk Kevin Nolan (@knolanuk) reported from Lambeth, England

    @daddybearcub @EE Every year my operator texts me to let me know about their RPI tariff rises. I go straight on the website and always find a new plan that gives me more data for less than I'm currently paying. They're obliged to offer existing customers the same deal, so my bill always goes down.

  • OiRehBhaiii Jimmy (@OiRehBhaiii) reported from Ilford, England

    I hope @EE compensates for the disruption in service. Its the 5th time this month alone

  • MusicMoofie ✌🏻Gary aka Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    Once again I’m having uploading issues with @VodafoneUK 4G data service. I’m sick of this, I’ll be pleased to go with @EE in November who I know are far more reliable than Vodafone ever could be. THREE times so far my upload has restarted using my mobile hotspot

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @VodafoneUK No point, I’m always having issue with the 4G, specially uploads. Nah, think I’ll just plod along and hurry to @EE in November when my contract is up..and I won’t look back either. I’ve been with you since 2018 and had Jon stop issues since last year. Poor show

  • Mazipita Gov Soludo's PA (He/Him) 🇳🇬 🇬🇧 (@Mazipita) reported from Borehamwood, England

    @EE kitikpa la cha unu anya. How can you owe me £50 after I returned an upgraded phone within the 14 day cooling off period only to be billed £99. The idiot I spoke to on 150 said nothing can be done cos that my bill. Imagine the audacity? Arant nonsense.. Afọ SA gbue unu dia.

  • MariamMichtawi Mariam Michtawi (@MariamMichtawi) reported from Brentford, England

    @EE I did twice but still the same. It seems many are facing the same problem!

  • spasypaddy Daniel (@spasypaddy) reported from Barnet, England

    Why do I have full signal but no reception in the street outside my house @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Deen56109343 Deen (@Deen56109343) reported

    @EE Well Bob Instead of writing a paragraph on how respectful ee is. Why don’t you put that much effort into resolving the problem. U ****

  • pierre_w33 Pierre (@pierre_w33) reported

    @EE @BigOtter1972 If you read the news, you’ll see that the ‘postcode’ you need to check out is UK. This is a widescale issue which, weirdly, EE are not acknowledging on social media.

  • ChloeKalfie25 Chloe (@ChloeKalfie25) reported

    @EE my partner is on EE and can’t get onto his satnav apps, his internet (mobile data is down). Is there any updates with it being fixed? kind regards Chloe

  • fairyhammock Connell Gaddafi (@fairyhammock) reported

    @EE Hey, seems to be an outage with my mobile broadband device for over an hour in the BT38 area, I'm in the middle of work and really need to get back online, any timescale?

  • DarrenBriaris DarrenBriaris (@DarrenBriaris) reported

    @Giarcann @EE is down for me too, on work and home mobile. Definitely a network problem aomewhere. Not just the insta, WhatsApp bigger issues #eedown

  • TomaszHerbasz Tomasz Herbasz (@TomaszHerbasz) reported

    @EE I lost internet on my mobile and 4gee router as well. It appears to be linked to some sort of wider outage? Do you know when I can expect normal service to resume?

  • eilidhlucy_ Eilidh (@eilidhlucy_) reported

    @EE WiFi is down, what's going on?

  • Kopite_rax R.P (@Kopite_rax) reported

    @EE i understand that some social media apps not working, but i have not been able to use internet on my phone or be able to use as a hotspot since 4:30pm. Absolute joke. I expect some compensation!

  • puccio_vincenzo Vincenzo Puccio (@puccio_vincenzo) reported

    @EE @IBigIBen Its been like this for two months, having issues now and then. What’s the point of paying for a 5g when I can only get 4G and even with 4G I have connection issues ?

  • musicmistro97 Yato (@musicmistro97) reported

    @EE i don't pay 70 odd quid a month for you to give me no service then service then really slow service atleast tell us your paying customers whats going on #EEdown