EE Outage Report
Why is my EE service not working?
Some problems detected
Users are reporting problems related to: phone, internet and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of EE reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
April 27: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Will EE compensate me for the outage?
EE outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use EE and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. EE has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (42%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map
The most recent EE outage reports came from the following cities: Blackwood, Bristol, Gloucester, Ilford, Newtownabbey, Manchester, Birmingham, Chester, Cambridge, Cardiff, Blairgowrie, Inverurie, Ryde, Maidstone and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Cupar |
Phone | |
| Southwark |
Phone | |
| Blackwood |
Wi-fi | |
| Bristol |
Phone | |
| Gloucester |
Phone | |
| Ilford |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Green
(@carlandleo) reported
@EE your advert (apparently on snowdon) says the mechanical arm is controlled through the EE network. I can tell you I’ve been to snowdon a few times over the last few weeks and never had a signal so I find that strange that it can operate a robot arm but can’t make a phone call
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KOPITE READIE YNWA
(@KOPITEREADIE) reported
@EE I’m with @ThreeUK have been for years and there network there coverage there service there customer services there price plans there EVERTING is amazing they are the BEST network !! 👍
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Jonny Brayson
(@braysoj1) reported
@EE seem to having prob with my Signal
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Hirdy 🏃🍹🌻👩👧👧
(@Hirdy76) reported
Dear @EE I appear to have messed up and accidentally booked a girls weekend away with a friend who ‘doesn’t do football’ and no WiFi. Any chance of unlimited data so I can keep my friend and help football come home?…. #ItsComingHome #noitreallyis
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Sean Rostron
(@seanrostron) reported
@Junkyard_Fool Have you seen that “who made the sauce” dogshit from @EE and Apple? I’ll never buy either product again because of it.
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Nilesh Jain
(@njain1967) reported
Is there a problem with @ee broadband in Worcestershire?
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Taona🇿🇼
(@Jvst__T) reported
@EE can you fix your WiFi please
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AW Services
(@AWSERVICES2) reported
@EE How about North Devon, name a network that actually gives you access, Vodafone
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twitch.tv/s2gaming_
(@SoShanz) reported
**** you @EE no WiFi at this crucial time
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chi
(@ibeernest_) reported
EE sponsor Wembley yet I can’t get no bloody signal instead the stadium !! @EE
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DannMParker
(@DannNotDaniel) reported
@EE I need to speak to someone in customer services
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Ally 🇦🇺🇮🇹
(@Ally1889) reported
@madscientist700 @EE @O2 We have internet with EE have done for donkeys years (Orange then EE) get free upgrade router from every so often we then switched from BT phone to EE saving a packet - never had a problem with them and certainly can’t fault the service
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T.I.Grr.Grr.Er
(@ZayaJones77) reported
@EE 😕not a happy customer.. I had brilliant signal 4-5 bars always then was sent a message that works were being done in my area to improve the network and now I can’t get above 2 bars. Sadly not sure I’ll be renewing now….shame, I had high hopes.
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Ryan 👌⚽️
(@RyanEllison93) reported
@EE I haven’t been able to use my phone in my area for the past week because of an outage in my area.. Are you going to compensate those that have been paying for a service they haven’t been able to use? 🤔
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A . K
(@aboualrikab) reported
@EE High prices. You don’t treat your loyal customers fairly
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Mark Sherry
(@EssexSheggy) reported
@EE Really?? What a crock of ****. Charging customers more to go abroad though?? Am not the only one leaving your sinking ship for the red one
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Alan Huddart
(@alanhuddart) reported
I’d like to see the guy on the tv advert getting a shave between Harrogate and Wetherby where there’s no @ee service at all. Poor bastard would bleed to death
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Carl Green
(@carlandleo) reported
@EE Never got a phone signal up snowdon. Surprised you have this as an advert.
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Connor
(@Watsonx_) reported
@EE Never had a problem with Vodaphone, pay 10 & get my data rolled over every month unlimited txts & calls, can’t complain!
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benn_19
(@19_benn) reported
@EE your advert what a joke, I can’t get a signal in my house let alone up a mountain!!!!
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Bianca Platt
(@_LoveThyB) reported
@EE your broadband is ****!!!!!!!!!!!!!!!!!
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The Unicorn Mummy
(@mummy_unicorn) reported
@virginmedia If it is unrelated thats even worse! We're paying for a service we're not getting. The fix said it was going to be between midnight and 2am. That doesn't help me right now though does it. @EE im coming for your broadband
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dragonflyblue2u
(@dragonflyblue2u) reported
@EE Hello how do I make a #complaint? I have now filled out two returns forms for a phone from EE and had no response taking the matter any further meaning I have heard nothing about how I can physically send it back, who is collecting it etc etc
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Kalookiville
(@kalookiville) reported
@EE @England Yes and I'll be even more ready once you reply to the DM I sent you regarding my phone not working.
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C J G
(@Ft450d) reported
@EE you may have a signal on Snowdon but nothing in da12 a joke
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craig russell
(@danmarino1690) reported
@EE Worst broadband ever
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cae
(@caecrosby1) reported
@EE Problem is when you leave London you’re left with nothing. Be better everywhere and then sure you’ve got a deal
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Old school villian
(@tonywoots69) reported
@EE Absolutely useless at getting a signal in the B76 area for months at a time!!! So don't give us the 🐃💩 about signals up mountines!
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craig MTFC 💛💙
(@craigRpatman) reported
@EE good morning I am having a issue with iMessage, it won’t let me select my phone number keeps saying error whilst activating
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Georgina Grice
(@GriceGeorgina) reported
@ITV (2 of 2), not sure you could do the same. Because me missing out on our great nations goals to me means a lot more than a tenner. I also think you’ll have to apologise to half the nation. Nothing personal, but you let us down huns. Sorry @AppleTV @EE