EE Outage Report
Why is my EE service not working?
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of EE reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Will EE compensate me for the outage?
EE outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use EE and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. EE has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map
The most recent EE outage reports came from the following cities: Kettering, Hackney, Milton Keynes, Islington, Sunderland, Glasgow, City of Westminster, Oxford, London, Doncaster, Birmingham, Duns, Helmshore, Manchester and Durham.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Hackney |
Internet | |
| Milton Keynes |
Internet | |
| Islington |
Internet | |
| Milton Keynes |
Wi-fi | |
| Sunderland |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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depicus
(@depicus) reported
I thought @EE's checkout process was poor but looks like @emmamattress are still using a checkout system from the 1980's - how are these paying developers to churn out such poor user experiences.
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GriffithsDecorating
(@griffdecorating) reported
@EE Down the fold of my phone only had it 3 months 15 phone calls still not sorted it’s a fault with the phone because they are advertised as you can open and close 300000 times
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Jamie Foster
(@jimbobfoster) reported
@WayneWBeer @EE Hope you get this sorted Wayne I know you’ve been telling me about the poor service all week. Fingers crossed you get it sorted
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Oriane
(@oriane978) reported
@TRBucket @EE @BAFTAGames i had the exact same issue and tried to vote for another game and it worked, idk why
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Richard Ireland
(@richardireland) reported
@EE It's almost as if you're choking or degrading my service at the same time that you're increasing my cost by over 9% which seems entirely unreasonable
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Simon Shirley
(@PapaTooFly) reported
@EE I'm having major problems with my EE network in Cologne Germany. I cannot even call EE now to try to resolve. I called EE this morning and now my network is completely unavailable.
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Damian Wathern
(@dwath82) reported
@EE have you got signal issues between AB12 abd AB39? Shockingly bad service today.
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teresa ferguson
(@tf_peg) reported
@EE Are you doing anything to allow customers to ditch Chinese phone contracts due to their refusal to condemn (and therefore quiet, self interested, support of) the invasion?
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Zara.Louise
(@ZaraLouise_2011) reported
@EE is your network down? I’m in Maesteg, Bridgend. There’s no signal.
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NC
(@N1ckC) reported
@EE hi, have you turned off the EE femtocell service? Mine has no activity light light & mobile service is now noticeably less than couple of weeks ago?
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Damian Wathern
(@dwath82) reported
@EE Hey, it’s not a specific postcode as such I’ve just noticed on the train between Aberdeen and Stonehaven the signal is next to non existent. I do that journey nearly every day, multiple times some days and haven’t seen it that bad since Arwen.
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Aaron Pleming
(@Aaronplem) reported
@EE Hi, is EE Network down, having trouble phoning out
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graham dixon
(@DICKO_G) reported
@EE have gota be up there with Vodafone for the worst phone networks going now. Roll on May for this contract to be up.
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Richard Bradey
(@ChucklesRB) reported
@EE Your delivery company DPD have shifted focus to help getting supplies to Ukraine. If your customer service team were aware they could have set better expectations for their customers. I know this from a news article seen on local station tonight
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Nicola Searle
(@DrNSearle) reported
@EE This is poor customer service. I specifically asked when the price increase would happen and was told not until the following March.
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NC
(@N1ckC) reported
@EE Yes I do. It’s just not as good a signal on phone calls now. My area reception is patchy which is why the f2c was a lifesaver. Now I get call drops, broken audio & a lot of calls ringing out that just don’t connect. What can we do here to resolve? It’s a business account
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James Hughes
(@jamesjhughes) reported
Hey @EE, why don't you use the @OPGGovUK excellent online service for verifying a Power of Attorney online? Having your agent tell me "But this can be done only by account holder" or by visiting a shop with her is really missing the point!
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Mr Bootsie!🏴🇬🇧🏴
(@Mr_Bootsie) reported
@EE got a txt saying your doing essential upgrade work in Milton Keynes for 1 day on the 2nd. Now gone from full 5G to hardly a signal! What's going on ??
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John
(@Johnboy1977) reported
@EE I have been a customer with EE for years but I am now considering switching as My contract winds down. I watch adverts of people landing planes in their living room.. getting a shave on a mountain by a robotic arm....all the while
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Harry Dhatt
(@DhattHarry) reported
@EE My internet is down , no internet on my broadband line
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Andy Kirby
(@AndyKirbs) reported
@EE It’s about the EE Business sharing plan. You withdrew the plan, but kept advertising it. Just spoken to a patronising customer service agent who contradicted this and kept telling me that EE Sharing Plan was the same as EE Business Connect.
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Rob F
(@robfallows88) reported
@EE need help as unable to call any number including you and I’m in the USA. is there an email address as chat isn’t working.
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Les Adams 🏴🏴
(@Grizzly1022) reported
@EE if your network is best in UK as you claim, why does my wife’s phone display a G or H with your SIM card, but a 4G with Giffgaff ? We live just a few miles from Oxford city centre so we are not in the middle of nowhere.
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Jamie Richard Orme
(@NobelDwarf) reported
@EE are you currently down for Belfast City Centre area as unable to use mobile data and phone is defaulting to WiFi calls?
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barders61 🏴🇬🇧🐈🐾🐾🐈⬛ ♍️🦁🦁🦁
(@barders61) reported
@EE @Rginooo They are not committed to helping people - low income carer cannot afford increase EE no help just told not to pay and wait for debt collection!!
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John
(@Johnboy1977) reported
@EE This is not my broadband. I have already changed from EE within the 14k days as that was not performing. This is the signal for my phone. My postcode is AB39 3GX
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Chris Fursdon
(@FursdonChris) reported
@EE been trying to add an additional line to my account on the website but it just won’t submit. Just get the rotating cog for ages. Is the website down?
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GriffithsDecorating
(@griffdecorating) reported
@EE shocking Sevice been with them 8 years got Samsung z3 fold phone crack on the phone on the fold screen they want me to pay for repair over £500 only had phone 3 months, also all my family on say network through my business account
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Caz
(@Cazla_) reported
@EE why is your website so slow?? It’s so frustrating and I wonder how many potential customers you lose because of it??
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Ian Bayes
(@LazyBayesy) reported
@EE I don't seem to have amy signal. I'm in the cm2 lost code area