Is EE having an outage?

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

 Some problems detected at EE

EE problems in the last 24 hours

August 22: Problems at EE

EE is having issues since 03:30 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • ▪ Phone (71.43%)
  • ▪ Internet (19.05%)
  • ▪ Total Blackout (9.52%)

EE Comments

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EE Issues Reports

Latest outage, problems and issue reports in social media:
  • Charlie (@lasslett15) reported

    @EE is your broadband down?

  • Vik LeWateva (@LeWateva) reported

    @EE @AppleSupport just to let both sides know. I've cancelled the subscription. No need for your useless support from both sides....

  • M (@michael_cole_br) reported

    @EE my new SIM card is not working from iPad I had delivered today (it's an upgrade)

  • anne-leeming (@51Barker) reported

    @EE Tried , was on hold for answer! Still no internet yet you advertise 'no disruption to service when you switch ' 13.5 hrs so far..

  • Jen Ackroyd (@JMAckroyd) reported

    @EE signal only 1 bar in my house. Waited all afternoon for an important call & text. Not the service I pay for. What will you do about it?

  • Jen Ackroyd (@JMAckroyd) reported

    @EE Why is your signal so poor in @Beadnell NE67 & all down the Nld coast? 000s of visitors wandering like zombies trying to find a signal

  • Michelle Gilbert (@ShellG1975) reported from Oxford, England

    @EE losing signal on and off this evening. Any problems in Oxford?

  • charlotte finney (@ChaJohnson7) reported

    @vodafone can't even complete a simple task. 1st prize for worst customer service. @EE @O2 want new customers?

  • Jade Gellard (@JadeGellard) reported

    @EE I've been through customer services and fee won't be waivered because I received a text about , which I more than likely deleted immediately

  • Myfanwy Alexander (@lodeslan) reported

    @EE That's what they keep on saying and I still have no signal in my house, dail-up rate broadband speeds & no land line. For years and years.

  • Laura (@maxandmummyblog) reported

    @MummyToTheMax @O2 @EE @VodafoneUK @tescomobilecare @ThreeUKSupport As someone on EE, I'll 100% say go with Tesco. Scott has never had any problem whilst my contract has been riddled with them.

  • Tracey Christon (@TraceyChriston) reported

    @EE can you contact me re a problem with my billing and phone please

  • Edward J Plum (@Eddie_Plum) reported

    Dear @EE When can I expect to get a decent signal in Shipston on Stour (CV36) as EE is literally the only bad network in town? Ed.

  • April (@aprileveryday) reported

    I get my phone back from @EE tomorrow! 🎉 Just hoping it's actually going to be fixed because the report said a completely different problem!

  • Rebecca Gee (@rebeccag93x) reported

    @EE please can you tell me why there is no signal what so ever in dearham Cumbria??? I'm paying for texts and calls I can't use!

  • Skinny Dad (@slim2buff) reported

    @AppleSupport Already tried all that. And I have a full data or WiFi signal with @EE. It just skips tracks, or stops playing and I have to restart the ap

  • steven robinson (@steve241270) reported

    @EE anyone thinking about getting EE broadband I wouldn't bother shocking service.

  • Gav (@GavMinson) reported

    @EE No. Nothing reported. Wrexham in general is poor at the moment.

  • Grace (@GGDrummerGirl) reported

    @EE ... Continually return to sender, i am not a customer so cannot select any options for your customer service line to deal with this as... 2/

  • Andy Scott (@Camera_Jockey) reported

    @Monkus77 @SkyUK @EE @Speedtest I'd never realised the difference, thought the needle was going to fly off the screen!

  • Erik (@seldnfoodie) reported from London, England

    Why are all broadband providers shit? This market needs some attention from @Ofcom @virginmedia @bt_uk @EE #disruption

  • Simon Peter Roper (@SimonPeterRoper) reported

    @EE Ok under duress. Dont u realize I've bn trying 2 get prop signal 4 +21d! Wot am I paying 4? 2 make calls which drop bout calls that drop?!

  • Marc (@Burty3978) reported

    Currently abroad experiencing phone problems. Can you ring me @EE

  • HEAVY METAL SOSA (@AlexMalev) reported

    @officialUKMail @EE no, because your driver never even left one, and when i rang the sender and asked for it, they couldnt give me one either, crap service

  • Tim Kefford (@timkefford) reported

    @EE Your customer service is bad. Hiding behind process and procedure to actually help me and solve a problem

  • Matt Heaton (@mattjheaton) reported

    @EE Have since cancelled my agreement with you due to the worlds worst customer service.

  • Crispy Space Raisin (@TequilaDonkey) reported

    @EE sittinng on hold to finish a purchase, and your server kicked me from being on hold for 20 minutes! Not good service really is it??

  • Jim Parkinson (@jp1889) reported

    @ameliagething @EE Can I opt out of your terrible ads? I thought the Kevin Bacon ones were bad enough

  • Jackie (@Morwenna1029) reported

    @EE so where's the signal booster I was promised?? Assured it would be with me yesterday and guess what, more ee bullshit!!!!

  • Jax Demon (@MrJaxDemon) reported

    @EE Remind me why I bothered upgrading to get a package that's not as good as my previous one? 50gb down to 40gb now out of Data!!

  • Andy Ormsby (@ayjayoh21) reported

    @EE No. I am back home and signal is OK. However i am expecting to spend more time in that area & am not prepared to do it without signal.

  • steve brown (@Stevebrown693) reported

    @EE no service & 4G IN B904ES area for the last 4 hours!!!!!

  • Kyle Green (@kagreen93) reported

    @EE @EE seems as if you bend over backwards, to get me in as a customer than lose interest on the presumption of continuous payment

  • Kyle Green (@kagreen93) reported

    @EE am I valued as a long term customer. Seems not.

  • olas (@olas1) reported

    @EE So I don't think the resolved issue per your website was the problem...

  • Shuban (@TheRealShuban) reported from London, England

    @O2 have really poor customer service...maybe I should have joined @EE or @ThreeUK instead

  • Graham Hansford (@TheHonestOne65) reported from Salisbury, England

    @EE Thanks 4 that info but can an existing customer renew a contract so that they can get it a bit cheaper once their original contract expires?

  • ⓢⓒⓐⓡⓛⓔⓣⓜⓐⓡⓒ (@Scarletmarc) reported

    @EE Well there's been no 3G or phone signal in Llanybbydder for last 15 years!!

  • Folkert Veenstra (@folkertveenstra) reported

    @EE network at the moment down at SY21 8RF #PowisCastle #Welshpool

  • Andy Ormsby (@ayjayoh21) reported

    Weekend away with appalling @EE service. Emergency calls only most of the time whilst friends on @VodafoneUK had perfect 4g #TimeForChange

  • dave duke (@davidjohnduke) reported

    @EE I would never use @EE again !

  • olas (@olas1) reported

    @EE Signal is always atrocious!

  • Seán (@notboysean) reported

    @Just_Narcissa @O2 @EE Plus the staff in the Arndale store are absolutely rude.

  • olas (@olas1) reported

    @EE Why, oh why, is there never, EVER, any meaningful signal in Faversham ME13?

  • olas (@olas1) reported

    @EE Why, oh why, is there never, EVER, any meaningful signal in Faversham ME13?

  • Shaniqua (@ShanqMarie) reported

    @EE I don't think so, not unless you can improve the listening skills of the phone staff and a billing problem

  • Genevieve Malcolm (@GenevieveMalc) reported

    @EE Here? Never used Twitter for customer service

  • Monkspath Hillfield (@MonkspathTeam) reported

    @EE no signal at B90 Solihull, is there a problem?

  • Vik LeWateva (@LeWateva) reported

    @EE The problem?! Seriously guys? You call this Customer Service?!

  • Vik LeWateva (@LeWateva) reported

    @EE I've spent far to much time calling useless @EE tech support

  • Vik LeWateva (@LeWateva) reported

    @EE Solve the problem between you and @AppleSupport and give me the answer.

  • Cat (@catherine_peas) reported

    @EE is your fraud department on holiday?? No contact after a month and still issues with my account. You said you take fraud seriously.....

  • Jack (@JackMcHaggis) reported

    @cukraan @EE Just be angry and say you'll have to find some other platform they're a heats quick to fix shit then

  • HEAVY METAL SOSA (@AlexMalev) reported

    @EE you are literally the worst network ive ever experienced, customer service appalling, all 3 staff ive spoke to this morning are useless

  • 528Hz (@MarkoESQ) reported

    @EE No time to go that route... Set up customer services via twitter, text or even email.

  • Mark Shepherd (@Mark_McShep) reported

    @EE the service I have had on broadband so bad u owe me! To cancel will cost me!haha keep the contract I won't use! Pay me @ end #neveragain

  • Sam Millen (@sammillen) reported

    @EE Give them Huawei guys a prod, they are damn slow.

  • David Officer (@Davidofficer) reported

    Upgraded my phone last Friday with @CPWTweets and @EE but now Tuesday and still not connected to network. V frustrated now!

  • Wesley D Woolfall (@wesdamian31) reported from Warrington, England

    @EE 4G Not To Bad around Warrington Town

  • Kate (@KateZillah) reported

    @EE Thank you - it says there is an issue - although a 16 hour wait for the problem to be fixed isn't great!!

  • Kate (@KateZillah) reported

    @EE my reception has been awful for the last couple of days when normally it's fine - any reason please? North London, N11. Thanks

  • Adam Saunders (@adamsaunders111) reported

    10-year customer of @EE and VERY disappointed after being lied to and mis-sold on an add on to my Phone contract #poorcustomerservice

  • Ciara Whittington (@cldonx) reported

    @EE And apprently your systems were down and where the store correctly our names and bank details apparently it was done incorrectly so...

  • Alexander Boutsis (@LexBoutsis) reported

    @EE Hi, trying to contact customer service regarding my device insurance but the call continues to terminate?

  • Iain Paterson (@mriainpaterson) reported

    @EE I have data on my account but my phone is not working while I am in Croatia. Can you tell me why?

  • Sidra (@Hussain96x) reported

    @EE I'm quite disappointed with the service I've received from yourselves regarding the above order number.

  • Shaniqua (@ShanqMarie) reported

    I swear, @EE is actually the worst. The crap I have seen my sister have to endure

  • steve blake (@steveblake13) reported

    @EE I don't really have time to keep chasing up faults all the time. It goes down all the time & the service is slow all the time. Useless

  • Jennifer Day (@jennifer_day) reported

    @EE Is your network down???

  • jb (@jimmyb01) reported

    @EE on my Wembley ticket it said connected by EE. I couldn't get a signal or wifi. What do you mean by Wembley connected by EE?

  • Ben Ragg (@___BEN_R) reported

    @EE my Apple Music offer is not working but i got the text to say it was

  • AK (@panda_abk) reported

    @EE WTF Leave me alone and don't ever expect me to me your customer ever again.

  • louise rich (@looweezj) reported

    @EE Is the network having problems? My signal is shocking and it says I have 3G but no internet access. Usually I've got great signal

  • Scott Grummett (@scottgrummett) reported

    @EE So I get 10% off of an EE thing for EE customers because im an EE customer?

  • 🍃🌷 | Jєммα | 🌷🍃 (@Jlm_86) reported

    @EE Apparently service problem in my area been like that since yesterday morning!

  • Lucy May Ⓥ 🕊🔮 (@_lucymay) reported

    I finally get to say goodbye to the horrid network that is @EE i am sooo happy

  • Katy Forrester (@katy_climb) reported

    Anyone else having problems with #ee? I'm not getting texts or calls... @EE

  • Olivia Wall (@livwall_) reported

    I'm struggling to remember why I have stayed with @EE for so long when they have such shitty customer service

  • Vicky Knight (@ViXenTallulah86) reported from Haworth, England

    @EE why is my broadband cutting out? The router just flicks the power on and off. Not working at all

  • BT (@BrynTeilo) reported

    @EE The small fingerprint unlock button on the back of them right next to the lens is truly awful.