EE Outage Report
Why is my EE service not working?
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of EE reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Will EE compensate me for the outage?
EE outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use EE and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. EE has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map
The most recent EE outage reports came from the following cities: Leeds, Bristol, Bradford, Shrewsbury, Clanfield, Southwark, Liskeard, New Barnet, Croydon, Kidderminster, London, Newquay, Birmingham, Hammersmith and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Phone | |
| Bristol |
Internet | |
| Bradford |
Internet | |
| Shrewsbury |
Phone | |
| Bristol |
Total Blackout | |
| Clanfield |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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roberta trew
(@Trew1Trew) reported
@EE Hi, Craig, EE returned my husband's call & I believe it is all straightened out. Continue to be impressed with EE customer service.
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Martin Murphy
(@martinscouse) reported
@EE @SamsungUK WiFi calling and connection issues since updated phone yesterday. Some research saying this is a known issue? I've tried the usual, on/off/sim out/ clear cache/ do the hokie cookie/ put a finger in your ear Still no joy Any advice please?
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Bexhill-on-Sea, England
@Matt_H_UK @EE Not if you don't have a signal for a mobile. Use What'sApp but if wi-fi is down no What's App either.
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Chris B
(@ChrisB882) reported
@ThePollitt @EE Website/ap is properly garbage for upgrading (but then so’s the BT one, so no surprise there!) I found it easier to pop into the shop, was sorted in 10 minutes.
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David Hughes
(@davidhughes) reported
It's official @EE has THE worst hold music ever. I use the term music very, very lightly...
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Bizarro Jamie
(@jamie_sowter) reported
@EE our ee broadband has cut out, issues in the area or just us?
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
@EE Hey are you going to get the ASUS Rog 6 Pro phone? Keep seeing phones being announced and released and I’m sure the latest android phone you have is the S22 Ultra with its terrible performance Exynos!! I also work in a weak EE (mostly not a single bar) area so pixel 6 is a no
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Stanis Dee
(@stanisdee) reported
@EE what's going on with the signal in Newport Isle of Wight. Been nonexistent for past week or so
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Dave
(@Nufcmy1true) reported
@GarethSnow2 @PhilMitchell83 @EE Because men harass each other and women are harassed by men. Most of the time men are the problem not women
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Graeme
(@boydy_g) reported
@EE WiFi calling down? Tried two different WiFi locations and not getting it?
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A Face For Radio
(@ShropshireStig) reported
@ThePollitt @EE Go to Asda mobile. It's sim only, I think it runs on the EE network & pricing is simple.
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Nuss
(@N21PZ) reported
@EE can you sort out your WiFi calling please!!!! I just missed an important gp call because of your stupid service! It was working fine in the morning but suddenly your service just dropped! Don't blame it on my WiFi because my work phone has @VodafoneUK and it works fine!!
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Photo_gem
(@Photogem1) reported
@EE why is my phone continually being unrecognised on your network and WiFi calling failing. I can only use my home WiFi to tweet you as my handset cannot make any calls.
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David
(@dpbrewer7) reported
@ee please fix the wifi calling
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𝑻𝒉𝒐𝒓𝒇𝒊𝒏𝒏 𝑲𝒂𝒓𝒍𝒔𝒆𝒇𝒏𝒊
(@7oJC9DVb0VqxFt2) reported
@EE It's everyone's problem to solve 😭😭 Like why don't we all just strive for equality smh??
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Paul Brown 🇷🇺
(@Heron_Man) reported
@ee I have been meaning to cancel my contract with you for some time, your behaviour this week has given me the perfect excuse to do so. I do not need to explain why. You know what you have done this week, you know that behaviour is wrong and unethical but you just do not care.
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Irish Guy 🇮🇪
(@Irishguy6647) reported
@EE I'm a man and proud to be one and all the masculine traits that go with it,I also treat everyone not just women the way I would expect to be treated myself, not all men are potential monsters so stop putting out divisive comments.
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Haastrup Adegoke
(@aoadegoke) reported
@EE Roaming Issues - can someone help please
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Steve's Pretty Average Takes
(@ohgodyoufool) reported
@ThePollitt @EE Pointless doing anything online anyway, their prices are stupid. Ring up to cancel, they'll put you through to retentions who'll sort you something more reasonable.
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Father Jack Hackett
(@ftrjackhackett) reported
@EE Exploiting social issues to get your brand out there making money for your shareholders, strange way to virtue signal.
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Andrew Cleese
(@OhPetePETE1) reported
@EE Endless waiting times on phone customer service. So advised to use WEB CHAT. I’m now being advised of a 50 MINUTE wait ON THE WEBCHAT. This is such tedious rubbish
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Colby Lodge
(@rhydlangoed) reported
@EE wifi calling not working again - any news on a time to solution please?
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j o h n j a m e s d u f f y
(@JohnJamesDuffy) reported
Last night my mobile phone was stolen in London. Today I popped in to my local #EE shop to sort it out. I have NEVER been so absolutely DISGUSTED at the level of customer service (or lack of) in my life. Totally DIABOLICAL. So much so that I may change to another provider. @EE 👎
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simon rabone
(@simrab67) reported
@EE my father has contract with you for £10/ month. He wants to cancel. You are making it very difficult. He is 86. He didn't get anything from and every time he gets through to someone you keep saying his contract is another 6 months. You are disgusting.
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Chris Pollitt 🚘
(@ThePollitt) reported
Trying to upgrade/renew on @EE Me: I would like to change to sim only. EE: HERE ARE TABLETS. Me: No, no. Just SIM. EE: TABLETS, *****. Me: Scours site for options. EE: UPGRADE TO A NEW TABLET YOU DON'T NEED, YOU BASTARD. Outstanding. I'll now not bother & cancel instead
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Fiona Winterburn
(@FionaWin) reported
@EE how is it possible that ot takes over 2 months to fix a problem with a phone number ?? Madness
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Nuss
(@N21PZ) reported
@EE nevermind your service does not work in my building at least I had WiFi calling which I was happy about. But even that's down! And your customer service rep is telling me to switch on/off . I missed my doc appt call because of you!
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Roak Graffiti
(@RoakGraff) reported
@EE @jono8686 This study is absolute garbage.
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Matt H
(@Matt_H_UK) reported
@Deirdre03224751 @EE BT, on whom EE rely, don't have an obligation to provide complete coverage at exchanges during power cuts. An extended outage or several close together can take the exchange offline and all the phone lines down for hours as happened to us. Mobile backup is the best option.
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Flazza
(@GTallowin) reported
@EE Guess its time to switch, should have stayed a dumb carrier service.