EE Outage

@EE what is happening with broadband. I'm trying to get some work done and it is going down every few minutes. Ehat an absolute disgrace of a service and you have the cheek to charge me more money than my previous contract. Disgusting

@EE Im a customer of several years wiv multilines and WiFi & feel very ripped off with the deal I just got from you. Staff in store were awesome but u screwed me on the deal. I could have got more at the same price it seems from ur adverts I've seen since. #bad #pointlessLoyalty

@EE No reply to my message I sent two days ago. Not the best customer service

@thepeen555 @EE Anything I can help with, Phillip?

@EE Sort your ******* website out! Jesus christ! I've never been so frustrated in all my life! And I have 2 toddlers!!!

@EE still being charged for an apple watch contract I cancelled well over a month ago now, help please? #eehelp #ee

@EE is there a issue with the website. why its saying there is no plans available for any phone I look at the now for upgrade?

@Dremora @EE I think the days of subsidised phones are largely gone, and such deals should be more considered like credit agreements. Every network in Ireland costs more over the course of the plan for any iPhone 13 than just buying outright with a SIM only plan.

@JamesLidington1 @EE If you need a message relaying or a call in your behalf if EE haven’t responded, let me know and I’ll try to help out 👍

Thinking if I should ring @EE to see if they can give me a deal on a new phone. I have discount online but thinking maybe they could do even better if I ring :) 10+ year customer as well

@EE i’d sack your engineers trying to fix problem in Peacehaven out of two weeks I’ve had two days service cannot use phone unless I drive way out of Peacehaven absolutely disgusting wish I went elsewhere instead of being loyal to EE

@bobbymoore76 @EE We are open until 20:00, if you dial 150 from your Mobile then you can go through fault automation (do test without speaking to help desk)

@melindiscott @south_eastone @EE I wondered if it was the right thing to do, M and I decided it was I do not buy an iPhone after a contract term ended but I do like the hand me down's I have for my business phone I do need a new phone. Battery life on the 7 is 2 hours if I am lucky, and it's been replaced

@EE The website won't load. I have been having this issue all weekend. Any ideas how I can fix it? It appears ok at first, but once I try to log in it just freezes. Thanks!

@ee got to be the worst mobile network in the UK, meant to be 5G but phone says 3G. No internet without WiFi

@melindiscott @south_eastone @EE ....it's mine from Day 1 so if someone offers cheaper calls or if I am back in hospital and need more data, I can up or down as I like, chop and change and I am on a 7 and looked after it and so this could last me 5-6 years, in which case it will be the best idea ever

@south_eastone @EE PAYG companies had a reputation with asbo/burner/council house lot many years ago but they now offer better deals than the pay monthly if you can afford to buy the latest iPhone or use Apple's 0% credit terms No issue with being on a small PAYG type network saving me £200/year

@south_eastone @EE I bought the new iPhone 13 yesterday, direct from Apple so yes. I am not paying a monthly fee to EE any more for inflated service. He got his iPhone 11 that way but he's now on Smarty by Three for £6 a month It can now just keep changing my network as deals get better

@Nick_Osborn_ @EE But this is what I don’t get - the only reason I’d ever buy a phone directly from the operator is because it is normally cheaper. At least it is in Latvia, I’ve never bought a phone from an operator in the UK.

@EE I cannot get anyone to answer my query about compensation for lack of service

@EE No signal since 17 Sep. Are u guys fixing it?

@EE help me right now

@EE I don't suppose anyone is going to fix the my ee anytime soon? Only been a week now that it won't work!

@EE I’ve had absolutely shocking customer service today. Offering deals you don’t have. Promising to phone back but not. Disgraceful.

“Watch your rabbits play in the garden and fix that server at home remotely, with 5G on @EE”, not quite what Kevin Bacon said on the ads but it’s what I just did at the local garden centre. Picked up some lovely plants too. Maybe I should film it instead 🤔

@EE App still not working. Is this being looked at?

@EE ok so I got mis-sold an EE dongle last year and I really don't know how to cancel the account. I only know the account number. You'd think that would be enough but it's not.

@EE I do not know why I didn't receive the notification @EE . Only saw your reply today. I just tried through the website and managed to login, so it's only happening through the app.

@EE hey I'm trying to log on to my account to set up a new SIM. I keep getting login error try again later. Is the website experiencing difficulties?

@EE @felinefromspace Having the same issue today with ee online - please have your tech team look at this.