EE Outage

Is EE having an outage right now?

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

 Some problems detected at EE

EE problems in the last 24 hours

EE Outage Chart 04/12/2021 09:00

April 12: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 48.15% Internet
  • Phone 32.60% Phone
  • Wi-fi 8.55% Wi-fi
  • E-mail 4.84% E-mail
  • Total Blackout 4.84% Total Blackout
  • TV 1.02% TV

EE Outage Map

The most recent outage reports and issues originated from Middlesbrough, Glasgow, Kingston upon Thames, Bristol, Finchley, Ingatestone, London, Chesterfield, Barnsley, Royal Leamington Spa, Stourbridge, Sutton Coldfield, Herne Bay, Nuneaton and Paignton.

United KingdomLancaster Internet
United KingdomMiddlesbrough Internet
United KingdomGlasgow Phone
United KingdomBristol E-mail
United KingdomFinchley Phone
United KingdomIngatestone Internet

EE Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • jake_wyatt96 Jake Wyatt (@jake_wyatt96) reported

    @EE no damage to the phone. I was told I could not upgrade due to my phone being “as new” when I took the contract out, and due to the 20% as new discount on the plan I wouldn’t qualify for upgrade anytime, despite it being part of my tarriff (1/2)

  • LaurenB00326694 Lauren (@LaurenB00326694) reported

    Let down yet again by @EE who rudely stopped responding midway through a conversation (and have failed to respond to messages I have sent since) via Twitter DM over a week ago. Terrible service. #EE

  • jake_wyatt96 Jake Wyatt (@jake_wyatt96) reported

    @EE Awful service from EE today. You will allow customers to take out phone contracts with Upgrade Anytime, only to refuse the upgrade when it turns out the phone was “as new” condition. Then saying I have to pay an upgrade fee of £1,000, only for that to fail for same reason

  • gadgetgirl73 Gadget Girl 💙 (@gadgetgirl73) reported

    Wow, if you put a complaint in to @EE they just phone you up and say sorry we can't help and let you leave. Nothing offered at all

  • GOLDYJ Jacob Goldsworthy (@GOLDYJ) reported

    @EE ... Big Screen addition. When I got in touch to cancel my contract, another EE staff member said they are not aware of Big screen being cut from EE. So I cancelled, but now I just got a text saying I can have Big screen @ £10 a month. Its confusing! What's the truth?

  • RezxoShaw Ronin Shaw (@RezxoShaw) reported from Kingston upon Thames, England

    @EE I am an EE customer. I am receiving cold calls from uk mobile number daily. A voice speaks in Chinese language. I want this number traced and block all calls from such companies. I block the number but they call from new number. Number today was 07744 310431.

  • minicoo_master Moonk Calder (@minicoo_master) reported

    @EE Thanks Kristen. I'll see if the chat option comes back. However, I won't hold my breath unfortunately. As I said on my previous comments. I've been trying for days and it has never shown once. Chat no worky, upgrade options definitely no worky.

  • DrJuliaSnow Woketh Wokington III (@DrJuliaSnow) reported

    At least you know when @SkyHelpTeam broadband is down, you can rely on the super quick efficiency of @EE super fast 4G service, said nobody ever, apart from Kevin Bacon, but he doesn’t count #skybroadband #EE

  • jamieh847 Jamie Hughes (@jamieh847) reported

    @EE when going through customer services and you're told a manager will phone you between 1030-11am today no phonecall typical EE take your money then want nothing to do with you after that. Worst network out there coverage is a complete joke

  • Revamped_views Gary (@Revamped_views) reported

    @EE Thanks but I am signed up and didn’t receive an update until I’d reported it. If it’s a fault, that’s not an issue but there’s being ongoing engineering works in our area since August that were were initially & falsely told were faults.

  • baggie_7 Sam (@baggie_7) reported

    @EE report internet not working caused by United utilities droylsden Manchester

  • david42762383 david (@david42762383) reported

    @EE @claraamfo Get your #5G #globalistic crap off my timeline

  • jonhoneyball Jon Honeyball (@jonhoneyball) reported

    Dear @EE just dropped into store to sort out esim issue. You have no means of transferring it in a sensible fashion. So I have to go to store. Store can’t do it today “because our back office systems are locked cos it’s first day back”. Seriously??

  • Revamped_views Gary (@Revamped_views) reported

    @EE Morning. Yet more problems in SY2. No signal again, poor service since Aug 20.

  • brunners72 Simon Brunskill (@brunners72) reported

    @EE But still can’t get a signal on my road in Europe’s largest city...

  • willb_d will (@willb_d) reported

    @AtreyGarima @EE @claraamfo but your opinions are only for me if i agree with them right? stupid ***

  • LostSock4 LostSock (@LostSock4) reported

    @EE So it's not a customer focused award then? Who owns Root Metrics? It doesn't add up for me, everyone I know that's had or still has an EE contract thinks they're shite. Reading the comments reinforces my view. You have the most masts, hence most coverage, but not the best.

  • DevineJoiners Devine Joiners (@DevineJoiners) reported

    @EE I have done that several times but even when i go to areas that have a large coverage My iPhone never goes to 5G ?? I literally travelled over 50 miles to try and use 5G to see if its any different to 4G but i could not get my phone to pick it up at all during my 2-3 hour tour ?

  • ImHereToHelpKi1 I'm Here To Help... Kinda. (@ImHereToHelpKi1) reported

    @EE Doesn't say much when EVERY network provider cons their customers and effectively holds them to ransom. Just don't lose your job coz these ******* will still demand their excessive charges. These clowns made 1k extra out of me when I was made redundant!!

  • MIRIofficialuk MIRI (she/her) 💙 (@MIRIofficialuk) reported

    Hi @EE I have an issue with an upgrade. Didn’t receive any support or help when I phoned so felt it best to reach out to you here. Thanks.

  • willb_d will (@willb_d) reported

    @AtreyGarima @EE @claraamfo what they wear has got **** all to do with you

  • DevineJoiners Devine Joiners (@DevineJoiners) reported

    @EE Do not get a 5G phone unless you live in a major city and near their 5G towers wherever they supposedly are I got the iPhone 12 pro max and have never seen 5G on my display yet ? Even when i have been in a city centre ?? So @EE when is 5G coverage going to be available to anyone

  • Jammy_Dodger7 James Richardson (@Jammy_Dodger7) reported

    @EE Problems in BD9? Signal but no data???

  • evelyn_scott_ Evelyn Scott (@evelyn_scott_) reported

    Is @EE down in the South East Surrey area? Phone isn’t connecting today... #EEdown #networkdown #EE

  • markmanderfield It's eleven, it's heaven for Jamie Vardy- LCFC pod (@markmanderfield) reported

    @EE Feels like a scam. I guarantee that if that money goes from my account we are going to have an issue

  • ConjuredRundown Andrew Farrugia (@ConjuredRundown) reported

    @EE is it weather or what low signal can't do nothing until 21st trying sort nowtv out had deal other company dont use and again lost money asked that to be refunded @NOW still gonna come for you down LONDON once find out

  • ConjuredRundown Andrew Farrugia (@ConjuredRundown) reported

    @EE what up with servers Crap service Signal down

  • catcoral5 Cat G (@catcoral5) reported

    @EE Is there anything that can be done to boost signal. I never get more than 1 bar when I'm at home and phone calls are difficult!!

  • djjlander 🌸🏴‍☠️Lander🏴‍☠️🌸 (@djjlander) reported

    @EE @claraamfo Never cared for her as a radio presenter..

  • demones52947340 demoness (@demones52947340) reported

    @EE only read comments from rich people, or praise. They ignore the problems they cause, or try to hide behind DM.