EE Outage

Is EE having an outage right now?

Problems detected at EE

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

EE problems in the last 24 hours

The following chart shows the number of reports that we have received about EE by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

EE Outage Chart 09/19/2021 16:35

September 19: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 39.19% Internet
  • Phone 37.62% Phone
  • Wi-fi 9.06% Wi-fi
  • Total Blackout 8.46% Total Blackout
  • E-mail 4.43% E-mail
  • TV 1.25% TV

EE Outage Map

The most recent outage reports and issues originated from City of Westminster, Stockport, Liverpool, Birmingham, Beddau, Brighton, Barnsley, London, Abbey Wood, Portsmouth, Queensferry, Norwich, Tanfield, Newtownabbey and Sheffield.

United KingdomCity of Westminster Wi-fi
United KingdomStockport Phone
United KingdomLiverpool Internet
United KingdomBirmingham Total Blackout
United KingdomBeddau Phone
United KingdomBrighton Phone

EE Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • RetroQueen1975 Chele (@RetroQueen1975) reported

    @EE what is happening with broadband. I'm trying to get some work done and it is going down every few minutes. Ehat an absolute disgrace of a service and you have the cheek to charge me more money than my previous contract. Disgusting

  • thelee_x_w lee williams (@thelee_x_w) reported

    @EE Im a customer of several years wiv multilines and WiFi & feel very ripped off with the deal I just got from you. Staff in store were awesome but u screwed me on the deal. I could have got more at the same price it seems from ur adverts I've seen since. #bad #pointlessLoyalty

  • Lizzielou2810 Liz Dodge (Evans) (@Lizzielou2810) reported

    @EE No reply to my message I sent two days ago. Not the best customer service

  • VerminLongtooth Vermin Longtooth (@VerminLongtooth) reported

    @thepeen555 @EE Anything I can help with, Phillip?

  • JakeBennett2017 Jake Bennett (@JakeBennett2017) reported

    @EE Sort your ******* website out! Jesus christ! I've never been so frustrated in all my life! And I have 2 toddlers!!!

  • MadinaKatieRose Madina Rose (@MadinaKatieRose) reported

    @EE still being charged for an apple watch contract I cancelled well over a month ago now, help please? #eehelp #ee

  • mglowex maria 🦄 (@mglowex) reported

    @EE is there a issue with the website. why its saying there is no plans available for any phone I look at the now for upgrade?

  • DanielBrierton Daniel Brierton (@DanielBrierton) reported

    @Dremora @EE I think the days of subsidised phones are largely gone, and such deals should be more considered like credit agreements. Every network in Ireland costs more over the course of the plan for any iPhone 13 than just buying outright with a SIM only plan.

  • BPG_MK_88 Barry Gargett (@BPG_MK_88) reported

    @JamesLidington1 @EE If you need a message relaying or a call in your behalf if EE haven’t responded, let me know and I’ll try to help out 👍

  • xangelxbabyx Deb (@xangelxbabyx) reported

    Thinking if I should ring @EE to see if they can give me a deal on a new phone. I have discount online but thinking maybe they could do even better if I ring :) 10+ year customer as well

  • Alexand08890472 Alexandra (@Alexand08890472) reported

    @EE i’d sack your engineers trying to fix problem in Peacehaven out of two weeks I’ve had two days service cannot use phone unless I drive way out of Peacehaven absolutely disgusting wish I went elsewhere instead of being loyal to EE

  • andymw81 Andy Ward (@andymw81) reported

    @bobbymoore76 @EE We are open until 20:00, if you dial 150 from your Mobile then you can go through fault automation (do test without speaking to help desk)

  • Ne3Steve SteveNE3 (@Ne3Steve) reported

    @melindiscott @south_eastone @EE I wondered if it was the right thing to do, M and I decided it was I do not buy an iPhone after a contract term ended but I do like the hand me down's I have for my business phone I do need a new phone. Battery life on the 7 is 2 hours if I am lucky, and it's been replaced

  • StephanieCo19 Stephanie Conway (@StephanieCo19) reported

    @EE The website won't load. I have been having this issue all weekend. Any ideas how I can fix it? It appears ok at first, but once I try to log in it just freezes. Thanks!

  • sirsilvs Azie Faison (@sirsilvs) reported

    @ee got to be the worst mobile network in the UK, meant to be 5G but phone says 3G. No internet without WiFi

  • Ne3Steve SteveNE3 (@Ne3Steve) reported

    @melindiscott @south_eastone @EE's mine from Day 1 so if someone offers cheaper calls or if I am back in hospital and need more data, I can up or down as I like, chop and change and I am on a 7 and looked after it and so this could last me 5-6 years, in which case it will be the best idea ever

  • Ne3Steve SteveNE3 (@Ne3Steve) reported

    @south_eastone @EE PAYG companies had a reputation with asbo/burner/council house lot many years ago but they now offer better deals than the pay monthly if you can afford to buy the latest iPhone or use Apple's 0% credit terms No issue with being on a small PAYG type network saving me £200/year

  • Ne3Steve SteveNE3 (@Ne3Steve) reported

    @south_eastone @EE I bought the new iPhone 13 yesterday, direct from Apple so yes. I am not paying a monthly fee to EE any more for inflated service. He got his iPhone 11 that way but he's now on Smarty by Three for £6 a month It can now just keep changing my network as deals get better

  • Dremora Kirill Korolyov (@Dremora) reported

    @Nick_Osborn_ @EE But this is what I don’t get - the only reason I’d ever buy a phone directly from the operator is because it is normally cheaper. At least it is in Latvia, I’ve never bought a phone from an operator in the UK.

  • prudencesusan PSK (@prudencesusan) reported

    @EE I cannot get anyone to answer my query about compensation for lack of service

  • joeychanhoiyan Joey (@joeychanhoiyan) reported

    @EE No signal since 17 Sep. Are u guys fixing it?

  • 9ademk 4:44 (@9ademk) reported

    @EE help me right now

  • DeeChief DeeChief (@DeeChief) reported

    @EE I don't suppose anyone is going to fix the my ee anytime soon? Only been a week now that it won't work!

  • RichardBarks8 Richard Barks (@RichardBarks8) reported

    @EE I’ve had absolutely shocking customer service today. Offering deals you don’t have. Promising to phone back but not. Disgraceful.

  • JakeHendy Jake jakie (@JakeHendy) reported

    “Watch your rabbits play in the garden and fix that server at home remotely, with 5G on @EE”, not quite what Kevin Bacon said on the ads but it’s what I just did at the local garden centre. Picked up some lovely plants too. Maybe I should film it instead 🤔

  • Connemara_Queen Heather McDonagh (@Connemara_Queen) reported

    @EE App still not working. Is this being looked at?

  • Leigh__White LeighWhite (@Leigh__White) reported

    @EE ok so I got mis-sold an EE dongle last year and I really don't know how to cancel the account. I only know the account number. You'd think that would be enough but it's not.

  • edison_spencer Edison Spencer (@edison_spencer) reported

    @EE I do not know why I didn't receive the notification @EE . Only saw your reply today. I just tried through the website and managed to login, so it's only happening through the app.

  • KEITHFITZ burnt toast (@KEITHFITZ) reported

    @EE hey I'm trying to log on to my account to set up a new SIM. I keep getting login error try again later. Is the website experiencing difficulties?

  • HesterGikas Hester Gikas (@HesterGikas) reported

    @EE @felinefromspace Having the same issue today with ee online - please have your tech team look at this.