EE

EE Outage Report

Why is my EE service not working?

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours

The graph below depicts the number of EE reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

EE Outage Chart 02/23/2025 09:40

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Will EE compensate me for the outage?

EE outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.

If you use EE and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. EE has sometimes offered some customers credits and other compensation for the inconvenience.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (35%)

    Phone (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map

The most recent EE outage reports came from the following cities: London, Tonypandy, Brighton, Oldbury, Luton, Highbridge, City of Westminster, Birmingham, Glasgow, Manchester, Hebburn, Leeds, Solihull, Chichester and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomTonypandy Phone
United KingdomBrighton Phone
United KingdomOldbury Phone
United KingdomLuton Wi-fi
United KingdomHighbridge Phone
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • oftheIovecIub not lauren (@oftheIovecIub) reported

    @EE is there a reason why my 4G data is so awful today

  • DarrenRickerby Darren Rickerby (@DarrenRickerby) reported

    Feel for the staff at @ee customer services, offering a pro rata refund of 3 hours data to all the sudden "business users" that have lost thousands this afternoon despite having a personal account.

  • LJMarathon6 Lucy Jarrett (@LJMarathon6) reported

    @EE what's going on today with service

  • the_welder_p32 Kraken (@the_welder_p32) reported

    @EE hi, is your sr5 transmitter off again. I'm with vodaphone but the lads who I work with have no signal no data.

  • nadiae97 Nadia Nicoll🌸 (@nadiae97) reported

    @the_pintman @EE Some people work from there phone. Not the world ending, just people are having an issue with pays there bills. Thanks for your concern 👌🏼

  • MatthewMacleo13 Matthew Macleod (@MatthewMacleo13) reported

    @EE I am a delivery driver with Uber eats and just eat and lost earnings would like to claim loss of earings and a discounted phone bill this month or I am leaving the uk no1 network

  • GregoirKav G.K (@GregoirKav) reported

    @EE It’s been **** last 2-3 days

  • the_pintman Paddy ‘The Pintman’ Losty (@the_pintman) reported

    @vickymc01 @EE Why would you!? It’s been for a few hours. Average compensation for loss of service would be £1 at best

  • PalmerSibrina Sibrina🧸 (@PalmerSibrina) reported

    @EE why is am I having to sit down in kfc just to have access to internet when I should have data I did not sign up for this. Not at all 😑

  • TonyJordanPW Tony Jordan (@TonyJordanPW) reported

    @_Mazmol @EE Down for us as well mate in Denton Burn. Rang EE and they said the mast is down and has no timescale 😫

  • jsuttonwrites Jack Sutton (@jsuttonwrites) reported

    @EE do we have an ETA on the fix to signals?

  • Rgard72 Ruth (@Rgard72) reported

    @EE hi am in Ireland for holiday@but cannot use my phone as no connection to EE network. Can’t even text 150 to put roaming on. Managed to find wi fi in a pub but need to have my phone working please help asap? Thanks Ruth Gardham 07564 288705

  • thefleetman Phil Clifford (@thefleetman) reported

    @Newbattleatwar @EE Have two contracts with Tesco Mobile, they provide a first class service

  • cufcboy29 BLUEARMYCUFC (@cufcboy29) reported

    @EE My partners still on 3G but I lost signal before she did

  • DylanGilbert93 Dylan Thomas Gilbert (@DylanGilbert93) reported

    worst @EE

  • gotojt Jamie Turner (@gotojt) reported

    @EE Thanks will but wifi calling isn’t working for us either. We don’t get great signal at home at the best of times the wifi calling is vital. Any thoughts?

  • shamus64 Shamus 🇬🇧🇬🇧🇬🇧🇬🇧 (@shamus64) reported

    @EE I’m on call and no signal when’s it going to be fixed

  • mickmiller27 rob (@mickmiller27) reported

    @EE in Cumbria and still no signal only upgraded Monday wish I'd went to 02

  • kjfairhurst89 ⚔🔴⚪KIERAN⚪️🔴⚔ (@kjfairhurst89) reported

    Is @ee down? Not had any signal all day

  • Journo_Paul Paul Smith (@Journo_Paul) reported

    Hi @EE, I’ve had no signal or data since about 8am this morning. Any idea when this is going to be resolved?

  • ikempy ian kemp (@ikempy) reported

    @EE what's going on. I have zero signal

  • hold_on_to_hope Hopewins (@hold_on_to_hope) reported

    @EE EE Wi-Fi calling not working either.. my broadband is not with EE and there is no issue with my WIFi so it’s definitely an issue with EE!

  • Souldestoryer15 sould e story (@Souldestoryer15) reported

    @ee the worst network going!!!! No upgrade no nothing just want me business but over charge me. Taking my business elsewhere

  • DouglasMaxw3ll Douglas Maxwell (@DouglasMaxw3ll) reported

    Hello @EE your network is not working in the Falkirk area. Poor signal coverage and intermittent service is not a good look!

  • KatyKimberley Katy (@KatyKimberley) reported

    @lickle_monster @EE Yes same here, same for my partner and my mum too, awful!!! Makes us aware how much we rely on data. It’s been the same all day!

  • Stewielad Stewie 🇬🇧🇵🇱 (@Stewielad) reported

    Anybody else's @EE 4G down in County Durham? I came out of work in Darlington to drive home and only got 3G all the way

  • PaulElcock Elky (@PaulElcock) reported

    @EE I can’t even report that our phones aren’t working and be kept upto date as your website keeps saying there’s a problem. How am I meant to report our issue please?

  • Kelly183145 Kelly Hanson (@Kelly183145) reported

    @EE I'm changing severs when this contract runs out. This is a constant issue for me and my 80quid a month contract

  • nadiae97 Nadia Nicoll🌸 (@nadiae97) reported

    @the_pintman @EE I work from my phone. Which makes me a living to pay my bills. These things happen however, it’s been down since this morning. Thanks for your concern, world is still turning 👌🏼

  • donnaford Donna Ford (@donnaford) reported

    @EE To be honest it’s been awful the last two years in my area WS8 !! Nothing new