Is EE having an outage?
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems detected at EE
EE problems in the last 24 hours
May 22: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments.
Most Reported Problems:
- Total Blackout
EE Outage Map
The most recent outage reports and issues originated from Scarborough, Paignton, Carmarthenshire, Eltham, Skegness, Cardiff, Stoke-on-Trent, Neston, East Dereham, Ampthill, Chatham, Blackburn, Durham, Lancaster, Holsworthy, Royston, Tranent, Coedpoeth, London, Greenock, Croydon, Hatfield, Bridgend, East Hagbourne and City of London.
EE CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
EE Issues ReportsLatest outage, problems and issue reports in social media:
2 weeks now without full network service thanks to @VodafoneUK - apparently they have ‘broken’ my porting to @EE. No faithbit will be fixed anytime soon! #ofcom
@EE I’ve Reset My Network Settings 3 Times this week as my Handset informed me there was No Sim Card Installed - when there is. So i’ve Reset the EE Wifi Password - And it says to still contact Customer Services.
@EE we have problems again
@Darren_Ruback @EE Probably the new ones will support
@ruskin147 @EE I’m still waiting for them to provide a decent 4G signal in my area.. now they’re launching 5G when there are hardly any, IF ANY devices capable of using it!!
Aww great, the same network that were really pushy and insisted I should get a Huawei over ANY other phone when I was getting a contract with them. Cheers @EE
@EE No, I'm really not, stupid me got impatient and didn't believe 5G would be here that soon so I went into an EE store on Sunday and got my upgrade! So I'm screwed 😭😭😭😭
@EE Areas in the UK still don’t have much of a signal at all, let alone 3/4G, and you lot are banging on about a toxic 5G. Get your priorities sorted.
@SuperSaf @EE @MarcAllera They will turn down the 4G wave strength to force us onto 5G at a cost...🤔
So @EE network is down AGAIN today 🙄 have switched on/off, tried 3G then 2G 🙄 incoming ok but outgoing is NOT. This is both annoying and slightly worrying when about to embark on day trip with 4 year old who has Astmha and 86 year old with high blood pressure 😬 X
Jean Valjean 24601
@EE Great. Only problem is where I stay in Aberdeen I barely get a signal at 3G with a 4G useless phone. Only way I get connectivity is to sit in my car or go into the garden. Can't wait until my contract expires and been with you for years
Maritime ⚓ Safety
@ruskin147 @BBCTech @EE Interested to know what @vodafone will do to help paying customers they supplied with contract phones from @HuaweiMobile, now that they will no longer be fully supported by @Google etc 🤔
@EE Guys plz get ur network working first . Keep crashing .
@EE Not working this morning either
Just announced @EE will be the UK'S First 5G Network, launching 30th May 2019! #5GEE
Just announced @EE will be the UK'S First 5G Network, launching 30th May 2019! #5GEE
Well I guess we were right - @EE will be the UK's first 5G network.....by 4 days.
@simon3862 @ruskin147 @EE You would need a 5G capable device to be able to use the 5G network.
@EE The Caller dropped that bombshell after I told him I want interested in a Sales Call. More ot less a "we know you were considering our products because we were watching you." I joined 1-2-1 do I have been an EE Customer since before you started. Given this activity I may leave
Square One Network
👀 It appears @EE is the next to announce its #5G network! #5GEE
@EE This is an ongoing poor service issue relating to the mast covering GL20 area
@EE hi, I need someone to help me ASAP.
@EE our router at home is frequently cutting out both myself and mum rely on the internet a lot for work and it's extremely annoying and disrupting to have this interrupted service that we're paying for each month x
@EE has the phone call problem been sorted out! 😡
@LewSCFC @ClaireCarterx @EE As if a peasant like you could afford EE, giff gaff scruff. Carter only can because of my discount. Premium network lads n lasses 😎
from Carmarthenshire, Wales
@Stuart__Edwards @WeAreOpenreach @EE @EE and @WeAreOpenreach come on get it sorted. You are quick enough to take the money and promise the world. Now deliver this is not good enough. Poor service.
@DBauer191 @EE No i still have no service no signal no WiFi calling no texts it’s crap !! And no way of contacting customer services and phone won’t work and landline number can’t get through :( #shitshow
from Eltham, England
@EE is not that @EE anymore, which is I used get full on everytime now call drops, mobile deta speed down. Overall I'm sure they are messed up. Hope they will be back on track again. 🤞
@EE Exciting ... maybe it the news that my phone service will come back on soon. Currently only had WiFi since 3pm yestarday #fixit #noservice #payingfornothing #no4g #nosignal
@EE Yes Monika. All working this morning so far, normal service back about 8pm last night I believe. It happens.
simon roberts MBE
@United_Webby @EE Probably that’s why I left them unreliable and hardly any network coverage went to @O2 been here nearly a year and no complaints from me 👍🏻👍🏻
@EE What the hell ... still no service or 4g in my area. This is ridiculous. Hope I get some sort of rebate when it finally works ! I can’t even get through to customer services and as all your platforms says the issues is rectified .i shall inform you... it’s not !
Well after the usual @EE merry go round all I got was “we are the fastest uk network” no solution couldn’t offer me a reasonably priced upgrade. Good work
@EE you must have some of the worst customer service I have ever dealt with. Gave me free tablet in compensation for bad service which I now see I'm being charged for!! And refusing to compensate me back for it. #daylightrobbery . Unless something changes us bye-bye EE
@EE have you tried switching on/off your service, all broken. Pay for 4 expensive contracts and you can't even do something like make sure a phone service can actually make calls....
@EE Well I have 3 phone contract with you and they are all down
@EE Jo - I know you will be very busy at the moment but try actually reading my previous tweet. Wifi/internet based calling is NOT WORKING for me.
@EE @LondonLovesBiz @snewsyoulose Working for me now on The Isle of Wight, couldn’t make calls from 1000 through to 14:45 today. Although could receive them, No text from EE to say there was a problem, found out from my local EE store after they had been inundated by worried customers.
kinda glad i'm not on @EE any more with their call issues today, no service issues since moving to @tescomobile
@EE No it’s the my Wi-fi box I use I can’t get any signal to that either thanks
@frostybutcher @EE I can never get hold of anyone on that network!!
@EE Still unable too make calls. I appriciate text and data still works but the calls are causing me the issue.
@KerryLee0912 @EE Hi Kerry, they are aware that a small number of customers are unable to make some calls. Apparently they're doing their best to fix this quickly. Please keep retrying, they apologise for any inconvenience blah blah blah
@EE STOP COPY AND PASTING THE SAME RESPONSE TO EACH TWEET, THROW YOUR SCRIPT IN THE BIN AND TELL US WHATS GOING ON! YOU ARE ADVERTISING YOUR NEW 5G SERVICE BUT HAVE MASSIVE PROBLEMS WITH YOUR 4G ATM!
@eddylev @EE @Chrisitv They rang me earlier today to offer me a better broadband service....so their phones are working
@Rishyrocker @EE @alex300476 It’s a joke it’s a very busy time for us and customer can’t call me shocking as the amount I spend a month on all of our phones with EE business and Bt mobile business
@EE why are you telling people your network is only down for limited people man up and just say your network is down full stop and get it sorted
Laura Rishworth 💙💛🦄
@EE @alex300476 Hi Jenny, no one is being patient. Your’s sincerely - the “small number of customers” without service xoxo #ee #eedown
@EE @LondonLovesBiz @snewsyoulose Had poor internet signal for days and now no calls. Really frustrating, starting to wish I'd not changed mobile providers.
@SergeMUFC @EE I mange our company mobiles on EE. I've had confirmation that it's part of a wider network issuesl.
I genuinely wish there was a button on the @EE website where I could cancel my contract rather than having to phone them! 😩😭
from Coedpoeth, Wales
@EE have a problem with my network
🇪🇺🇬🇧 theEUrdvark 🇬🇧🇪🇺
@rosshawkes @EE I hadn't even realised there was a problem, just that I hadn't received some emails and messages I was waiting for.
@EE @LondonLovesBiz @snewsyoulose Broadband not working either (Leeds). Impossible to work from home!
@EE you say WiFi calling not affected by the outage but it was I had no use of my phone this morning at all even though I had WiFi calling - pleased to say it’s working at the moment
@JaeJae81 @EE Wish mine did. Signal cutting off calls @EE
@EE no service up here in Glasgow
How much longer before this is fixed and fit for purpose @EE #eedown #Customer
@EE Thanks for the reply. It's fine shit happens. Currently using wifi calling/ whatsapp where necessary