EE Outage

@EE EE you continued to charge me the same bill after my phone was paid off and I had to ring you FIVE times to get it resolved. Then recently I was charged £24 for a data add on offered to me at £10. I had to ring twice about that. Your customer service reps were extremely rude.

@EE Can't wait to end my contract with yourselves, scandalous the way you treat customers, seemingly I can only upgrade if I pay more for my contract, I already pay over £100 a month, 100% won't be renewing, My money will be going else where soon🤬🤬🤬🤬

@EE Ok i will put in simple terms for clearer understanding, The service you provide is not working correctly on your part , its nationwide don't pretend your unaware of this situation and just fix it or Starlink here i come @elonmusk 🙌

@EE I’ve never opted in. Just stupidly given my number to see what speeds you can’t offer at my address

@EE Hi I just arrived in Mexico and can't get any data connection even after I added the monthly roaming pass. Please help me.

@EE rubbish customer service

@EE are the worst broadband providers ever. Every wk our internet goes off. It was off Saturday to Monday & now it’s just gone off again. WTF?!!!

@EE over 24 hours without a phone now, trying to run a business! Knew I shouldn’t have bothered upgrading and gone elsewhere! Such a let down!

Hi @EE, now on sim only with a decent amount of data due to previous having broadband. Wanting to change phones but I would rather just buy one outright. Is this something you do? Or if not can I put down a higher amount upfront? Want a hassle-free change to a Pixel 6.

@EE hi There, My mobile data, broadband and network are not working. Calls breaking up and internet cutting off

@EE Why is your BTSport coverage so poor? I pay for BT through EE, and initially I complained to BT, but apparently it’s your fault? How do I stop the buffering?

@EE what time is your customer phone line open until?

@EE cmon please someone anyone answer the phone ? Woeful service you’ve got 3more minutes to answer or I’m cancelling all my contracts!!!!

.@EE Anyone been overcharged by EE? I signed up on their offer of £10 for unlimited mobile data on top of my normal bill and they’ve charged me £20 odd! #EE #WTF

@EE having issues with phone not connecting why is this?

@EE Once again your network for phone calls is abysmal. All I hear is every other word someone says to me. This affects my business as I cannot take calls. Appalling

@ee You've been sending network problem and fixed messages for almost 30 months. I still have no mobile signal. I have invested over £200 on a meshed WiFi solution to fix the problem, but stop lying to me every month. I will be emailing your CEO tomorrow

@EE Hi, I urgently need your help. I have been overcharged!

@EE New phone has been on with SIM installed for over 24 hours and still not working- I can’t call 150 for help as the old phone and new phone now don’t work. 😩 HELP! I have my own business, 24 hours without network is a nightmare!

@virginmedia why is your mobile phone signal so rubbish? I’ve been in Canary Wharf all day and had no service or 3G longer than I’ve had any usable 4G. Same problem at Lewisham. No wonder I never use any date @EE #virginmobile #4G

@EE Worst phone on the market. Cheap plastic and a screen that doesn't work.

@EE distressed!!! On holiday for 3 weeks and new IPhone 11 has developed thick black streaks down middle to side of the phone. I cannot use it. Left UK on 8th May when was still under warranty

@EE - I’m on holiday and my iPhone 11 now has black thick streaks down the right side. Please help. My phone was still under warranty when I left the UK on 8th May

@EE can you help please. I called up yesterday to pay off one of my add to plan devices early. The lady said she had ended the plan (and took payment) but it's still showing on my account. Can you please look into this?

@EE I told them I just bought a new phone and changed my contract a few months ago. He insisted I told him what phone I had and when I said a OnePlus 3 times which he didn't understand he put the phone down on me saying I was wasting his time. Hence why I thought it was a scammer

Paid @EE on Friday. They claim I never payed them. 1.5 hours of calls to #EE and my bank. @LloydsBank super helpful twice first gave me a code for EE which EE refused to use. Now Lloyds are claiming a refund from EE. EE as ever unhelpful + insist failed/late payment.

@EE It’s your issues not mine!!🥴

@EE been trying to change my smart benefit for 5 days now but keeps saying error. And I want to be able to watch the champions league. Can someone help?

@EE Are there service issues in LE14 today serivce seems patchy at best :(

******* sick of @EE their service has become so poor. Used to be excellent.