EE Outage Report
Why is my EE service not working?
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of EE reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Will EE compensate me for the outage?
EE outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use EE and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. EE has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (38%)
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Internet (34%)
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Total Blackout (14%)
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Wi-fi (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map
The most recent EE outage reports came from the following cities: Bristol, Ipswich, Poplar, London, Runcorn, Camden Town, Birmingham, Derby, Dumfries, Islington, Purley, Sedbergh, Basingstoke, Sheffield and Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Ipswich |
Phone | |
| Poplar |
Internet | |
| London |
TV | |
| Runcorn |
Wi-fi | |
| Camden Town |
Phone |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James Booth 🇾🇪🔰
(@MrBooth7) reported
@EE @ShikariUnite Yep, having the same issue. App keeps telling me to log in, and to reinstall if issue persists (which I have). Same with the website put in email address, and click next, then page refreshes and asks me to put email in again, and so on. Thanks.
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_jlw822
(@jlw822) reported
@EE hey EE, is your site/app down? I can’t seem to login on either…
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Carol-ann McKnight
(@CarolannMcKni12) reported
@EE extremely disappointed in EE fibre that they don’t offer a landline package. They are supposed the world’s best network, therefore, why no landline available?
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lisaⓋ
(@LisaMariaCav) reported
@EE @ShikariUnite There's an issue with my app as well. Won't accept fingerprint, asks me to enter email and password and then keeps repeating the cycle...
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Momo's Hair AKA Mo🇻🇨🇸🇱
(@MomoshairS) reported
On too@of that @EE is another one my signal has been super low !! I swear all these big companies have been on their let’s scam people for as much as we can !! It’s getting ridiculous!!
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melissa bell
(@melbellend) reported
I need help with a top up card for my dad @EE he put £20 on the top up card and got a payment successful receipt but no credit has come onto the phone can someone help. Thanks
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David Chapman
(@davechappers) reported
@EE is there any mast problems around SE10. Network dropping out constantly. GRPS internet sporadically. Can’t make calls.
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Harris
(@Harris39090813) reported
@EE why has my phone got no signal out of nowhere?
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Stephen Costello
(@Stephen56015426) reported
@EE @ShikariUnite Mobile getting no service, app failed login, unable to login through PC, won't go past email address field, definitely appears to be a problem.
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John Carroll |
(@YoSignals) reported
@alexbloor @peterg @EE Word on the street is EE supports emergency service networks so their resilience and services _should_ be better than other mobile providers
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Rachel 🦇
(@properdaft) reported
@EE hello, you have my title down as "Mrs" when I have never been married. I tried to change it but there is no option on the my account. Help please.
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Sana Ali
(@sanaali444) reported
@EE hi EE, I've had no service for 2 days now, can you please help?
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Abbie
(@itsabiparker) reported
I have NEVER known something as difficult as an upgrade with @EE WOW
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olqɐԀ🇨🇻
(@esukobaro) reported
My phones on 5G off lower pode and internet still slow sort it out @EE
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Nikki
(@Nikki_Lou1922) reported
@EE I’m trying to get in contact Via web chat and nothing is happening? I need to discuss my account but I can’t speak on the phone as I’m not well and lost my voice. Please help me.
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Gareth Williams
(@GGWilliams72) reported
@EE is there a problem with Wi-Fi / Broadband or 4G signal in DH7? Use EE broadband which is very slow & can’t get a signal on 4G through mobile
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beatroute66
(@beatroute66) reported
Hey @EE, are there any specific WiFi issues in the TS17/Ingleby Barwick area today? Had to reboot my router at least three times since 7am this morning and I've a slew of Teams/Zoom calls throughout the day that I can't really afford to miss... 😬
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☯ Serenity & Sage ☯
(@LxGeorgie) reported
@EE yet again there's a network issue. 😔 I can't call anyone one, can't text anyone, WiFi calling is bad.. As I keep stating I need my phone to be free of this bad network issue. I have an important phone call today. Please compensate me
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Matt Ladkin
(@SuperMoonie88) reported
@EE can you tell me why I can't login to MyEE please? I put in my email but it doesn't do anything.
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Matt Ladkin
(@SuperMoonie88) reported
@EE @ShikariUnite Absolutely there is issues!
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Mark Barratt
(@ScouseMarkie) reported
problems with the @EE MyEE self service portal running round in circles
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shaun
(@shaunisamazing) reported
@EE fix your ****** network i cant ever send ******* messages or call or even use data as it never works and your only ******* solution is to try turn it off and back on
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Keith Gentry
(@TheKeithGentry) reported
@EE You could offer me an iPhone 99 but it's no flippin' good if you can't get a signal.
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Stuart
(@rondo1014) reported
@jlw822 @EE Same issues here. Both app and website
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iggy-m
(@IoiTherealnacho) reported
COME ON @EE, it's been 24 hours without mobile service in my area 😤😤😤 @MarcAllera, what's going on?
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𝗕𝗹𝗼𝗼𝗿 ᶦˢ ˢᵗᶦˡˡ ᵘⁿᶜᵒⁿᵛᶦⁿᶜᵉᵈ ᵇʸ ᵇˡᵒᶜᵏᶜʰᵃᶦⁿ
(@alexbloor) reported
@peterg @EE I mean, I don't know. Is twitter the right way to get to high levels of customer service? I don't think so. Did it get flight refunds pronto, where calling and emailing had failed. I'm constantly surprised by social media for useful info and support.
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Shikari Unite
(@ShikariUnite) reported
@EE Why is your site broken? Cannot log in via app or browser.
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Nigel Black
(@NigelBlackNI) reported
@EE @ShikariUnite Definitely an issue, attempted password reset but login screen just refreshes and resets 🙄
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Ian Roberts - The Beard
(@beardedian) reported
@Darlo_Robbo @beatroute66 @EE Crazy that a phone 4G signal is more stable than a broadband line.
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maria 🦄
(@mglowex) reported
@EE @ShikariUnite There must be an issue as I can't either!