EE Outage

Is EE having an outage right now?

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

 Some problems detected at EE

EE problems in the last 24 hours

EE Outage Chart

January 23: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(44.24%)
Phone
(35.79%)
Total Blackout
(7.07%)
Wi-fi
(6.61%)
E-mail
(4.76%)
TV
(1.54%)

EE Outage Map

The most recent outage reports and issues originated from London, Norwich, Shoreham-by-Sea, Chirnside, Waterlooville, Exeter, Bristol, Glasgow, Camden Town, South Shields, Shefford, Swansea, Broughton, Finsbury and Edinburgh.

Nottingham Internet
London Internet
Norwich Wi-fi
Shoreham-by-Sea E-mail
Chirnside Internet
Waterlooville Total Blackout

EE Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

EE Issues Reports

Latest outage, problems and issue reports in social media:
  • NFDASueRobinson Sue Robinson (@NFDASueRobinson) reported

    @EE unbelievable - bad service

  • haydenascott Hayden Scott (@haydenascott) reported

    @EE now I understand that a fraud check for a high end phone isn’t unusual but sending it back to your warehouse and not sorting me out a new one is crap. Your store tried to sort this today, retentions tried to sort it, but I have to wait. I’ve done everything asked.

  • neil_mtb Neil (@neil_mtb) reported

    @EE There was an Openreach engineer up the telegraph pole outside our house this morning. We've had no Internet since. Help! Can't call because rural mobile signal is zero..

  • PopcoinMate Ollie (@PopcoinMate) reported

    @EE still having service issues and spoke to someone a couple of nights ago. They credited my account but I've been billed. Can you check this and chase it up please

  • gappadan dean carter (@gappadan) reported

    @EE You won't be able to help I've already contacted them... they're useless

  • willfsays Will Foster (@willfsays) reported

    @EE trying to call customer service and says I have to topup as I’m on a pay as go pack I still have minutes just £0 balance - so can’t call you!!

  • gappadan dean carter (@gappadan) reported

    @EE custom service are useless...

  • keylings Steffi 🌴 ASR #16❤️ (@keylings) reported

    @MrDavidElliot @BAFTA @EE @LoopVIP Too bad they‘ve already found Idris to play 007 😉

  • RedDevilGuySi Simon (@RedDevilGuySi) reported

    @EE when is Android 10 coming to p30 pro on EE. Just a out every other network in the world has rolled out the update.

  • HarlieLaffin Harlie Laffin (@HarlieLaffin) reported

    @O2 I have expressed how disappointed I am with o2’s service in my recent tweets. However I am absolutely appalled at o2’s returning policy and their customer complaints department. I have been an o2 customer for many years but will undoubtedly be switching too @EE ASAP.

  • DrFionaC Fiona Collins (@DrFionaC) reported

    So I changed to @VodafoneUK because it said my phone signal would be good but it’s even worse than @tescomobile They texted me a survey about the service but it’s so rubbish that I can’t even text a reply! I think I’ll have to give @EE a try...

  • Mfc_fan1985 Mfc_fan (@Mfc_fan1985) reported

    @EE Oh, I wasnt at home when I tried to get onto the chat thing, again shit signal so didnt work.

  • Mfc_fan1985 Mfc_fan (@Mfc_fan1985) reported

    @EE I spoke to some one a while back, sent me to some live chat portal crap. I would like to know when my contract is up though, or how I can leave early

  • Mfc_fan1985 Mfc_fan (@Mfc_fan1985) reported

    @Mobileboosters @EE **** off! I pay £60 odd a month for a decent 4G signal. I'm ****** if I'm gonna give you £150 odd to fix @EE ****** network services!

  • CraigMoulding Craig Chew-Moulding (@CraigMoulding) reported

    @EE I’m only ever in about 750m of the railway station. As soon as I get close on the train it drops off. Really slow when I’m on Boar Lane off the station.

  • Clive32138411 Clive (@Clive32138411) reported

    @EE EE to expensive and there signal always keeps crashing and there customer service is really bad and appalling don’t go with EE unless your happy with not having no signal

  • Benquigley9 Ben quigley (@Benquigley9) reported

    Just what constitutes service @EE @Gen_AccidentUK @AvivaUK @AskNationwide @BootsUK @YouTube @harryshave4me @churchofengland

  • irridescent Yoda's Revenge (@irridescent) reported

    @EE why is EE sending me messages saying there is a problem with my payment method now when I pay every month by debit order on the 15th and my payment is up to date!

  • CommonS48525488 Common Sense (@CommonS48525488) reported

    Stood in grand Central, the @ee advert is a lie. Not a single bar of signal.

  • CommonS48525488 Common Sense (@CommonS48525488) reported

    @EE if you decide to cancel sometimes direct debit without asking, do not be surprised if you don't get paid again.

  • HiB3autifu1 Shannon💥 (@HiB3autifu1) reported

    @EE awful service still waiting on a email and a call back due to an error on your side which was admitted on the phone by your colleagues and still no further can anyone call me ASAP

  • Crabbers29 Ian Crabtree (@Crabbers29) reported

    @EE That won't be happening. Worst customer service I've ever experienced.

  • alishathomas98 Lisshaa (@alishathomas98) reported

    @georgiaadawkins @bt_uk @TalkTalk @EE Honestly @bt_uk have been shocking. Our price doesn’t stop going up and the WiFi is so bad!!

  • georgiaadawkins Georgiaa🌸 (@georgiaadawkins) reported

    @alishathomas98 @bt_uk @TalkTalk No way! I’m with @EE and only pay £26 a month, they are amazing and customer service is on point everytime!

  • rab_rangers rab_rangers (@rab_rangers) reported

    @EE a load f crap can't even get in edinburgh hit and miss waste of money on a contract fone rather make my own 5g network

  • chrisdebowls chris greenstreet (@chrisdebowls) reported

    @EE yes connected to router as signal is poor in this area

  • youdontknowdan Ð▲Ɲ (@youdontknowdan) reported

    @EE It would be a waste of my time. It seems clear to me that EE are aware of this problem (for 3 months!) and are either unwilling or incapable of fixing it. I have no interest in pursuing this any further with you. I will be cancelling my contract as soon as my new one is set up.

  • mjrawn78 jimmyrawn (@mjrawn78) reported

    @Zoe31800031 @EE Same issues too and have restarted several times

  • youdontknowdan Ð▲Ɲ (@youdontknowdan) reported

    @EE no 4g signal at all, again. My contract has just run out and it's like you really dont want me as a customer. And the worst thing is all your gonna do is send me the cut and paste DM and make me jump through hoops for absolutely nothing. 3 months of ongoing signal issues.

  • chrisdebowls chris greenstreet (@chrisdebowls) reported

    @EE hi my residential signal box was flashing this morning i left it of for several hours switched it on again and still flashing do you have a problem in da12 kent thanks

  • AaronWeight Aaron Weight (@AaronWeight) reported

    Just had the most amusingly flirty live-chat with an @EE customer service agent, they solved my query AND hoped I was drinking a nice coffee (I'm not) and was wrapped up warm in this cold weather (I am). Lovely! 😂

  • LPearmanPhotos Laura Pearman Headshots Photographer (@LPearmanPhotos) reported from South Shields, England

    @EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

  • IYKYH1878 𝕡𝕒𝕦𝕝𝕠1878 (@IYKYH1878) reported

    @Lee_EFC2 @EE Horrible mate, the one I had the link took you direct to the payment page which looked like a Vodafone page too. Got to be so careful

  • nexreth Nexreth (@nexreth) reported

    @ThreeUKSupport I'm not facing any problems with your network because I'm not using it. I changed a little while back to @EE and there Internet is nice and fast

  • moeeesis UnboxChicken (@moeeesis) reported

    @EE Hi I’m on a 12 month contract, I’m just in my 3rd month now but I can’t stand the poor service anymore. The data is super slow. Nowhere in the house does it work to a decent level and even outside when I’m traveling it’s not good. (1/2)

  • Kent_Snaps Tommy Baker(Master Chef) (@Kent_Snaps) reported

    Wow @EE love your lack of customer service miss sell a contract. Then i ring you you transfer me 4 times keep me on hold for an hour then hang up.....amazing service....been with you for over 10 years

  • Crabbers29 Ian Crabtree (@Crabbers29) reported

    I thought I'd go back to @EE as they have a particular plan and phone I wanted. I fail the credit check twice despite having a confirmed excellent credit score. Customer service over the phone and in shop is awful. Reminded me why I left in the first place.

  • englandluke90 Luke England (@englandluke90) reported

    @GoldenShimmer @PikaSaz @ThreeUKSupport @EE You're not the only one. The 4G for three in my area, isnt 4g at all and before three say it it's not my handset. EE also covers alot of the countryside. Service hasnt been what i was sold

  • kirsty_2k5 kirsty floy (@kirsty_2k5) reported

    @VodafoneUK I have asked you to look in to this and yet there is nothing your company is prepared to do, not even an apology! Appalling! I should take my contract to @EE in future I never had these issues with them!

  • BhavneetaP BhavP (@BhavneetaP) reported

    When you are talking to @EE and you get passed around and then cut off.. Hope they call me back as I will never get back through to the same person, trying to avoid having to go through upgrade history #CustomerService #followup #upgrade #service #loyalty

  • rentmydrivenow rentmydrive (@rentmydrivenow) reported

    @EE AND THEN TRYING TO CALL TO BE TOLD I HAVE TO PAY 0.25 TO SPEAK TO ADVISOR (WHICH WILL EAT IN TO MY CREDIT SO AFFECT MY PACK). AM GONE TODAY TO ANOTHER PROVIDOR. #PANTS #SHIT

  • jimstel49 Jim Young (@jimstel49) reported

    @ForestFanBase @EE Hopefully when redevelopment starts, they introduce WiFi, reception on 3 just as bad 😱

  • Hairlover22 Mike Fraser (@Hairlover22) reported

    @JonVanBondy @ThreeUK @EE they can offer this that and other but they can't provide a fkn decent network, kinda their bread and butter you'd hope

  • JonVanBondy Jon (@JonVanBondy) reported

    @Hairlover22 @ThreeUK Just on phone now asking about cancellation fees. Rather than answer my question, the woman asked me what @EE offer. I told her. She said 'okay so after three months we can offer suchandsuch with a handset blah blah'. Trying to upsell. When I'm asking to cancel. Just unbelievable

  • steven23848897 steven (@steven23848897) reported

    @EE Already clicked the link didn’t sign in tho

  • LorrieHartshorn Lorrie 🖊 (@LorrieHartshorn) reported

    Gabriel in Tech Support for @EE: legit super-star. Great service. #CX

  • ItsMeLeeGla wee lee. (@ItsMeLeeGla) reported

    @EE Seems like there’s issues with 4G in the G65 area guys.

  • puncharama Christopher (@puncharama) reported

    @EE first time in years, I have a decent mobile signal at home !!

  • robbutler1984 Rob Butler (@robbutler1984) reported

    @O2 There is no issue @EE on trains though. It's generally slower than @EE in most things, so disappointed with the service in general.

  • Just_Jenny_ 👽 Jenny 👽 (@Just_Jenny_) reported

    @EE hello! Problems with 4G - saying it’s full bars but no internet connection coming through. Postcode - ML39EP

  • indiointernet Brian Roe (@indiointernet) reported

    @Christerphurr @virginmedia @bt_uk @EE Yeah, I remember Orange, nearly as bad as@virginmedia.

  • EmmaSwindle E M M A (@EmmaSwindle) reported

    @EE @Gillian05570925 I have issues to. Post code g11

  • scotty2442 scott souter (@scotty2442) reported

    @Gillian05570925 @EE Think there is an issue in the ML areas just now

  • scotty2442 scott souter (@scotty2442) reported

    @beebhoy7 @EE Not working on ML11 just now either

  • AvengerThor3006 Thor (@AvengerThor3006) reported

    @EE I think every day for the last week I’ve had texts notifying me of problems in my postcode. Always 9/10 hours to be fixed. What’s going on this isn’t the service I pay for.

  • paul2v Paul B Toovey (@paul2v) reported

    @EE No thank you im@happy with service. Jane I’m stuck with 4g on my iPhone X abd v wanted to renew but health made me go otherwise

  • PsychoWookiee Steven Hardy (@PsychoWookiee) reported

    @ForestFanBase @EE Same on every network, you'd have thought grounds would have wifi by now

  • indiointernet Brian Roe (@indiointernet) reported

    the utter shite that calls itself @virginmedia is down AGAIN in Brighton BN1. No broadband, no TV for the next 6 hours. No pre-warning either. Get your ******* act together #virginmedia. I think its time to take up the offer from @EE 😡 #shite #rubbish

  • CensoredPixel Jen Rankine🍕 (@CensoredPixel) reported

    @ecomsam @sam_weston @O2 @EE Avoid Three like the plague. Their solution for there not being any 4G (whilst upgrading everything to 5G) in town was to drop down to 3G and teleport back to yonder years.

  • JanBaister Jan Baister (@JanBaister) reported

    @robbutler1984 @O2 @EE @darren_bell What’s hilarious is how much data I have as part of my new contract that I will never get through as it never works well enough! Sigh