EE Outage

@EE unbelievable - bad service

@EE now I understand that a fraud check for a high end phone isn’t unusual but sending it back to your warehouse and not sorting me out a new one is crap. Your store tried to sort this today, retentions tried to sort it, but I have to wait. I’ve done everything asked.

@EE There was an Openreach engineer up the telegraph pole outside our house this morning. We've had no Internet since. Help! Can't call because rural mobile signal is zero..

@EE still having service issues and spoke to someone a couple of nights ago. They credited my account but I've been billed. Can you check this and chase it up please

@EE You won't be able to help I've already contacted them... they're useless

@EE trying to call customer service and says I have to topup as I’m on a pay as go pack I still have minutes just £0 balance - so can’t call you!!

@EE custom service are useless...

@MrDavidElliot @BAFTA @EE @LoopVIP Too bad they‘ve already found Idris to play 007 😉

@EE when is Android 10 coming to p30 pro on EE. Just a out every other network in the world has rolled out the update.

@O2 I have expressed how disappointed I am with o2’s service in my recent tweets. However I am absolutely appalled at o2’s returning policy and their customer complaints department. I have been an o2 customer for many years but will undoubtedly be switching too @EE ASAP.

So I changed to @VodafoneUK because it said my phone signal would be good but it’s even worse than @tescomobile They texted me a survey about the service but it’s so rubbish that I can’t even text a reply! I think I’ll have to give @EE a try...

@EE Oh, I wasnt at home when I tried to get onto the chat thing, again shit signal so didnt work.

@EE I spoke to some one a while back, sent me to some live chat portal crap. I would like to know when my contract is up though, or how I can leave early

@Mobileboosters @EE **** off! I pay £60 odd a month for a decent 4G signal. I'm ****** if I'm gonna give you £150 odd to fix @EE ****** network services!

@EE I’m only ever in about 750m of the railway station. As soon as I get close on the train it drops off. Really slow when I’m on Boar Lane off the station.

@EE EE to expensive and there signal always keeps crashing and there customer service is really bad and appalling don’t go with EE unless your happy with not having no signal

Just what constitutes service @EE @Gen_AccidentUK @AvivaUK @AskNationwide @BootsUK @YouTube @harryshave4me @churchofengland

@EE why is EE sending me messages saying there is a problem with my payment method now when I pay every month by debit order on the 15th and my payment is up to date!

Stood in grand Central, the @ee advert is a lie. Not a single bar of signal.

@EE if you decide to cancel sometimes direct debit without asking, do not be surprised if you don't get paid again.

@EE awful service still waiting on a email and a call back due to an error on your side which was admitted on the phone by your colleagues and still no further can anyone call me ASAP

@EE That won't be happening. Worst customer service I've ever experienced.

@georgiaadawkins @bt_uk @TalkTalk @EE Honestly @bt_uk have been shocking. Our price doesn’t stop going up and the WiFi is so bad!!

@alishathomas98 @bt_uk @TalkTalk No way! I’m with @EE and only pay £26 a month, they are amazing and customer service is on point everytime!

@EE a load f crap can't even get in edinburgh hit and miss waste of money on a contract fone rather make my own 5g network

@EE yes connected to router as signal is poor in this area

@EE It would be a waste of my time. It seems clear to me that EE are aware of this problem (for 3 months!) and are either unwilling or incapable of fixing it. I have no interest in pursuing this any further with you. I will be cancelling my contract as soon as my new one is set up.

@Zoe31800031 @EE Same issues too and have restarted several times

@EE no 4g signal at all, again. My contract has just run out and it's like you really dont want me as a customer. And the worst thing is all your gonna do is send me the cut and paste DM and make me jump through hoops for absolutely nothing. 3 months of ongoing signal issues.

@EE hi my residential signal box was flashing this morning i left it of for several hours switched it on again and still flashing do you have a problem in da12 kent thanks

Just had the most amusingly flirty live-chat with an @EE customer service agent, they solved my query AND hoped I was drinking a nice coffee (I'm not) and was wrapped up warm in this cold weather (I am). Lovely! 😂

@EE Hey! Can I report a phishing scam to you. Just got a dodgy text about a phoney bill issue. #phishing #PunIntended

@Lee_EFC2 @EE Horrible mate, the one I had the link took you direct to the payment page which looked like a Vodafone page too. Got to be so careful

@ThreeUKSupport I'm not facing any problems with your network because I'm not using it. I changed a little while back to @EE and there Internet is nice and fast

@EE Hi I’m on a 12 month contract, I’m just in my 3rd month now but I can’t stand the poor service anymore. The data is super slow. Nowhere in the house does it work to a decent level and even outside when I’m traveling it’s not good. (1/2)

Wow @EE love your lack of customer service miss sell a contract. Then i ring you you transfer me 4 times keep me on hold for an hour then hang up.....amazing service....been with you for over 10 years

I thought I'd go back to @EE as they have a particular plan and phone I wanted. I fail the credit check twice despite having a confirmed excellent credit score. Customer service over the phone and in shop is awful. Reminded me why I left in the first place.

@GoldenShimmer @PikaSaz @ThreeUKSupport @EE You're not the only one. The 4G for three in my area, isnt 4g at all and before three say it it's not my handset. EE also covers alot of the countryside. Service hasnt been what i was sold

@VodafoneUK I have asked you to look in to this and yet there is nothing your company is prepared to do, not even an apology! Appalling! I should take my contract to @EE in future I never had these issues with them!

When you are talking to @EE and you get passed around and then cut off.. Hope they call me back as I will never get back through to the same person, trying to avoid having to go through upgrade history #CustomerService #followup #upgrade #service #loyalty

@EE AND THEN TRYING TO CALL TO BE TOLD I HAVE TO PAY 0.25 TO SPEAK TO ADVISOR (WHICH WILL EAT IN TO MY CREDIT SO AFFECT MY PACK). AM GONE TODAY TO ANOTHER PROVIDOR. #PANTS #SHIT

@ForestFanBase @EE Hopefully when redevelopment starts, they introduce WiFi, reception on 3 just as bad 😱

@JonVanBondy @ThreeUK @EE they can offer this that and other but they can't provide a fkn decent network, kinda their bread and butter you'd hope

@Hairlover22 @ThreeUK Just on phone now asking about cancellation fees. Rather than answer my question, the woman asked me what @EE offer. I told her. She said 'okay so after three months we can offer suchandsuch with a handset blah blah'. Trying to upsell. When I'm asking to cancel. Just unbelievable

@EE Already clicked the link didn’t sign in tho

Gabriel in Tech Support for @EE: legit super-star. Great service. #CX

@EE Seems like there’s issues with 4G in the G65 area guys.

@EE first time in years, I have a decent mobile signal at home !!

@O2 There is no issue @EE on trains though. It's generally slower than @EE in most things, so disappointed with the service in general.

@EE hello! Problems with 4G - saying it’s full bars but no internet connection coming through. Postcode - ML39EP

@Christerphurr @virginmedia @bt_uk @EE Yeah, I remember Orange, nearly as bad as@virginmedia.

@EE @Gillian05570925 I have issues to. Post code g11

@Gillian05570925 @EE Think there is an issue in the ML areas just now

@beebhoy7 @EE Not working on ML11 just now either

@EE I think every day for the last week I’ve had texts notifying me of problems in my postcode. Always 9/10 hours to be fixed. What’s going on this isn’t the service I pay for.

@EE No thank you im@happy with service. Jane I’m stuck with 4g on my iPhone X abd v wanted to renew but health made me go otherwise

@ForestFanBase @EE Same on every network, you'd have thought grounds would have wifi by now

the utter shite that calls itself @virginmedia is down AGAIN in Brighton BN1. No broadband, no TV for the next 6 hours. No pre-warning either. Get your ******* act together #virginmedia. I think its time to take up the offer from @EE 😡 #shite #rubbish

@ecomsam @sam_weston @O2 @EE Avoid Three like the plague. Their solution for there not being any 4G (whilst upgrading everything to 5G) in town was to drop down to 3G and teleport back to yonder years.

@robbutler1984 @O2 @EE @darren_bell What’s hilarious is how much data I have as part of my new contract that I will never get through as it never works well enough! Sigh