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EE Outage Report in Liverpool, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Liverpool come from postal codes L13 , L71 , L9 , L4 , L3 , L18 and L17 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Liverpool, England

The most recent EE outage reports came from the following cities: Liverpool, Runcorn, Prenton, Birkenhead, St Helens, and Holywell.

CityProblem TypeReport Time
Liverpool TV 2 days ago
Runcorn Phone 7 days ago
Liverpool Total Blackout 12 days ago
Liverpool Internet 16 days ago
Liverpool Phone 17 days ago
Liverpool TV 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • KStaff1878
    KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • YNWA_Kaiser
    YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • MawdsPaws
    Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • inman08
    James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • paisleymarley18
    KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • illgetmecoat
    Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • IanParks_
    Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • mummykay74
    Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • antoniominnio
    Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • trevorsonic
    Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • YNWA_Kaiser
    YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • CallumKerrigan
    C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • christineh182
    Christine Hastie (@christineh182) reported from Prestonpans, Scotland

    @EE my partner has been trying to get a return pack to send his phone and hasn’t received it. He’s spoken to you multiple times but as it’s a third party that deals with it he has to keep calling! He has until the 19th to return the phone or will be charged £600! Please help!

  • MarcAllera
    Marc Allera (@MarcAllera) reported

    As a parent myself, I know how much children can rely on tech – whether staying in touch or keeping up with school work. The Nice Device quiz tests parents’ knowledge on the basics of online safety and points to sources of help like @EE's Set Up Safe service for mobile handsets.

  • Kimbles_23
    Kimberley Anne (@Kimbles_23) reported

    Great. No internet thanks to @TalkTalk, no signal on my @EE work phone and my laptop won’t connect to my personal iPhone so this meeting I’ve got in ten minutes is gonna go well 🙄🙄🙄

  • ConnorPerl
    Connor Perl (@ConnorPerl) reported

    Last Monday @EE told me I’d wait 72 hours for a manager to call me regarding my issue.... still no call. How dissapointinf

  • DCYPLE4LIFE
    Chaz Dcypha (@DCYPLE4LIFE) reported

    @EE hi. Could you help. Really needing my new phone ASAP as mine is useless.

  • Dannixrich1
    Danielle Richards (@Dannixrich1) reported

    @EE I have no use of my pack! I’ve sent DM pls help me ASAP! Thanks

  • DanielVicsik
    Daniel Vicsik (@DanielVicsik) reported

    @EE Already been told my upgrade hasn’t even been processed to dispatch even though it was once again meant to be delivered yesterday/today. Absolute joke with poor customer service or care in the world THIS UPGRADE HAS BEEN ONGOING SINCE 9th NOVEMBER!!!

  • danielle0591
    Danielle (@danielle0591) reported

    @EE my partner ordered a ps5 in November and YOUR courier has messed up but apparently you’re not going to help him ! Disgusting service

  • veronicadearly
    Veronica Dearly (@veronicadearly) reported

    @EE still can’t get past that page, can you please help?

  • deanbritton
    Dean B (@deanbritton) reported

    @EE last month there were phone network issues, this month the broadband keeps dropping off every 5 mins......gimme one good reason I should renew with you next month 🤔