EE Outage in Liverpool, England

@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

@EE I was treated very well and made to feel like a valued customer!

The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼

@EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!

Sort your shit our @EE

@EE For a least 4years with orange pay as go ive never had the problems like this

@EE EE shop by phone. it was delivered last Sat. I then took my sim card out of my existing Nokia 106/5 and got it jammed. I only got it retrieved out of my new H.P30 IN THE ee shop in LISCARD Merseyside. on getting my old sim back i thought end of problem, put it in old nokia

@EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.

@EE Turned up at your shop in Aintree at 19:50 and its shut!! Not impressed as im a new customer moving to you from another sevice of 10 + years to collect my new phone!!

@EE Did a self credit check, score of 999. Never used a credit card. Pay as go, if you an't got don;t buy attitude

@MrGayGrimReaper @EE I think it's a problem their end....

@EE hi I took out the +10 eith100gb and was not offered a free wireless charger, poor form since am a long term customer

@EE one bar and no service alternating all day! 😔 not ideal when I’m recovering from surgery and can’t even make/receive a call to let people know I’m ok! 😡

@picturepositive @EE Years ago, when I was in a similar situation and struggling, a @BritishGasHelp employee actually laughed at me down the phone. I complained, they traced the recording and gave him an absolute bollocking. But I've never forgiven them to this day. Make sure you follow this up.

@EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway

@EE you have the worst website I’ve ever seen without doubt. Never works properly. Trying to add something to my account and never works. Rubbish!!

sick @EE and the awful service

@EE 8 years a customer. £119 to upgrade to aim only in last few months of contract Won't be a customer much longer #loyaltymeansnothing

Honestly absolutely enraged by the way I’ve been treated getting a new @EE contract. Been a customer since they started 😡

Hi, @EE app won't work tried all solutions, any help be granted thanks Cameron.

@EE trying to end a contract so you don't answer or cut me off, not impressed with the your lack of customer service!

@EE recently moved house and my reception is awful is there anything that can be done thanks Tommy

@EE But a big company like EE who run a Customer Services Department, That only allows its customers to ring up Once every 3 Months or Never, if you do, then they ring you up to complain, then they will block you if you still ring up, is ridiculous 😂😂😂😂😂😂🤣🤣🤣🤣🤣🤣🤣

@EE Your Broadband doesn’t deliver what you promised, never has done and never will, I pay for 40GB and I get 16GBm and it can go off at anytime, it has done in the last month. It’s wrecked Two of my laptops recently worth over a £1000, but it costs to much to take you to court.

@EE was offered £75 reward. For joining EE broadband. Been 7 months still not received. It can you help

@EE NO signal on both our mobile phones all day. We are in Ellesmere Port Cheshire. WHY.. 😡😡😡😡😡😡.

@EE can you help I have tried to reset my password and I am not getting my emails I need to put money on my sons phone ASAP cheers

@EE I have tried 3 times to reset my password as I need to put money on my sons pay as you go phone can you help please been trying since 9.00 this morning

@EE @btsport . Which one of you is at fault for the piss poor stream I’m paying £5 a month for? No wonder everyone’s streaming illegally when the pic is better.

@EE I’m having problems with my current bill, payment was meant to be take 2 days ago but it still hasn’t came out?

@MarcAllera @EE The only problem with these New iPhones, is they will be £100 Per Month, And No phone is worth £1000, Never Mind £2000, You will get your Nutters to sign up for this, But after 6 Months they will be sorry, The Price Of New Phones Has Gone Out Of Control.

@EE I want to know why we are having problems for so long is your transmitter in the church opposite that's having a new roof???

@EE I can’t recommend this Broadband or it’s Fibre Broadband, After getting their Broadband & Fibre Broadband Over a 2 Year Period, It has cost me the destruction of 2 laptops, it went down 2 times on one Laptop, causing Frozen Screen And it went down on another causing Frozen Screen

@EE has to be the best phone provider!!! 20%NHS discount Free BT Sports Just got Apple Music free for 6Months. Even though £9.99 a month after which i was already paying!! Also if run out of data runs out anyone else on the plan can send me some!!! Never a problem with signal!!!

Hi @EE can you tell me why my service has been so poor today dropping to 3G every few minutes can’t get any signal and my girlfriend @mollie_bridson is trying to send me dirty videos of herself but they keep buffering the suspense is unreal can you look into this please thanks

@virginmedia 1 issue and fix is today at 6pm. Really doesn’t help a full days work without being able to use the service which is specifically for this. Guess it’s another day using my @EE data...

@EE Hi. Need help on upgrading. Any good tariffs with Data like 25gb?

@EE We did all that thanks anyway Jess I'll get my hubby to look for somewhere else as it's a pain trying to run a business when the internet is poor

@EE Been happening alot recently but today it's been awful turned the router off and reset it too to clean the cache but its still happening just thought there could be an explanation for it #internetproblems

@EE are there currently issues with home broadband in wa11 st helens, my internet is off more than it's on its a pain! #switchingbeingconsidered

@EE Yes Jess so I’ve heard... @VodafoneUK on the other hand would rather charge extortionate pricing for loyal customers and they don’t give a shit about it

Anyone else’s @EE internet not working what so ever??

@EE the connection is dropping more than it just being a slow speed, there's no specific time of day but it is regular. Error codes come up from xbox, netflix and now about internet depending on what im using, wifi drops on the phone too.

When did @EE become such a poor company? Been with them since the start, loyal customer my arse absolute disgrace of a company

@EE I’ve had no service on my iPhone for 1 day & have your network checker is showing up no fault in the area. I’ve turned phone off, airplane mode, removed SIM etc can you advise?

@MarcAllera @EE Are you sure that just wasn’t your fibre broadband going down 50% of the time, that sounds more like Normal for EE Fibre Broadband.

@EE You guys are a disgrace. I can't get the help I need over the signal on my phone This has been two and half year. Letting people know do not go with EE

@EE Yes, because your network coverage in Liverpool is dreadful. I have already opted to move over to Vodafone so don’t need a sales pitch

@EE why can’t I cancel a contract in one of your shops? And people wonder why the high st is struggling?

@EE Sat at home o2 full signal... EE work phone no signal... go to work o2 full signal EE work phone still no signal...

@OnePlus_Support Simple enough question DM is far too private everyone needs to know this answer Your Customers would like an answer also in case their phone was lost or stolen. IF my phone was stolen how would i go about having it blocked instantly since it is not tied to a network like @EE

@OnePlus_Support Simple enough question that your Customers would like to know an answer to if Thier phone was lost or stolen. DM is far too private everyone needs to know this answer If my my was stolen how would i go about having it blocked instantly since it is not tied to a network like @EE

@brokenpromithes @EE @TIDALSupport I had the same problem with my provider before some weeks. I made a "mtr" and have seen that a router in the middle had a big paket loss. So the provider changed the Level3 carrier to another and it was working fine after some days...

@EE Such dreadful service!! Was on hold for 15mins trying to get through to your upgrades team before giving up! Makes me wonder why I'm upgrading at all, maybe l should be talking to your leaving team. Worst part is, it's probably the same team for both! #TimeToLeave

@EE The 4G coverage in my home town of another Beverley is why I mentioned the overall 4G coverage in the UK.! There are so many black spots it’s ridiculous and yet all @EE are focused on is trying to get customers into another service called 5G..! I work in the telecoms industry too

@Gr3ant @Nealraff @EE I would know, I’ve never missed one. But I know blocking outgoing calls is definitely a thing.

@EE I have another issue which I may as well deal with. Where I am living in Pinner there are so many black spots with no coverage. Other networks seem to work just wondering what can be done about it...

@salihughes @KathyBurke @EE As an @EE customer I’m very concerned at their lack of response to this. So much for protecting their customers!

@CPWTweets I really should have gone with my gut and let @EE handle my concern and offer me a better deal to begin with. Maybe there was a breakdown of communication however I don’t feel valued as a customer at #carphonewarehouse. Appreciate if this matter could be resolved.