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EE outages and service status in Liverpool, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Liverpool, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Apr 26, 10:18 PM GMT+1.
  • 38% Internet (38%)
  • 25% Phone (25%)
  • 13% E-mail (13%)
  • 13% Wi-fi (13%)
  • 13% TV (13%)

The latest reports from users having issues in Liverpool come from postal codes L13 and L4 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Liverpool, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Liverpool, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 27: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Liverpool, England

The most recent EE outage reports came from the following cities: Widnes, Liverpool, Neston, Formby, Prenton, Runcorn, Birkenhead, and St Helens.

CityProblem TypeReport Time
Widnes Internet 22 hours ago
Liverpool Internet 8 days ago
Neston E-mail 9 days ago
Formby Phone 13 days ago
Liverpool Wi-fi 15 days ago
Prenton Internet 17 days ago

Nearby cities with recent reports

Widnes

1 recent signals

22 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Liverpool, England

Latest outage, problems and issue reports in Liverpool and nearby locations:

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • mattwilsondotuk
    Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • gn1ls70
    Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • RyanWelchUS
    Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • illgetmecoat
    Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • simonwatt1
    Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • KStaff1878
    KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • Far3Farrell
    Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • andrewemorris
    Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • formby_car_elec
    formby car elec (@formby_car_elec) reported from Formby, England

    @EE hello, help, moved to you on 20gig deal so surprised that I get texts saying used all data and pay for more, your staff say I only get 2gig. Overcharged

  • LukeAttwood2
    Luke Attwood (@LukeAttwood2) reported from Widnes, England

    @MrGayGrimReaper @EE I think it's a problem their end....

  • ArronJamesLyon2
    Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • IanLewi61520657
    Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt

  • adamsuperjuiced
    Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • MawdsPaws
    Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

  • christesla
    ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • fiercebadger64
    fiercebadger64 (@fiercebadger64) reported

    @EE Albania is a problem for calling ! see your own commutity chats you are not helping me in an emergency situation U ARE NOT HELPING

  • jvfisher59
    Julie F (@jvfisher59) reported

    @EE shocking customer service today so asked to speak to a manager - apparently no one available on Fri afternoon as ‘they’re busy people & have things to do’ 😳

  • hilaryhendy
    Hilary Hendy🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@hilaryhendy) reported

    @EE I have to say your support is exceptionally poor. For months now, I have been trying to resolve an issue with your app and now I cannot access TNT support. I called last week and was told to wait 72 hours. Called today and told to wait 7-10 days. Awful service.

  • fiercebadger64
    fiercebadger64 (@fiercebadger64) reported

    @EE i will post my number here unless u offer a proper solution

  • sweetmax22
    Maxine Sweetman-Ive (@sweetmax22) reported

    @EE I have recently upgraded my phone with Freddie in your upgrade department but I was never told about the flexi pay. I was told I was going to be paying £48.11 per month. Not an additional £24 per month on top of that. I am not happy and feel like I have been scammed

  • bartisimmo
    working class hero (@bartisimmo) reported

    @EE hi, is there an email address I can contact you on please? I’m abroad and have no mobile services. Phone is dead unless on wifi and your chatbot is not helpful. I cannot call 150 as I have no signal. Thanks

  • kelvinme273
    bè rëåsøńābłè (@kelvinme273) reported

    @dapsycool_ @EE that's the best thing to do brother. I got sick of ee and the false claims about being "the best mobile network"

  • mohoosenplus
    Mo (@mohoosenplus) reported

    @EE my number won’t work for iMessage help 😞

  • Matthew_G_Watts
    Matthew Watts (@Matthew_G_Watts) reported

    .@EE, why have I got little to no mobile signal in SW14? I'm reliant on mobile internet to do my job and I'm not even sure this tweet will send. I'm missing out on income and paying you for the privilege. Not good enough. I don't even have the signal to reliably get on the EE app

  • barbaranorth1
    barbara north (@barbaranorth1) reported

    @EE I have received a scam letter from a debt collecting agency saying they are collecting a debt for EE. I have never been with EE. I have sent an email to your phishing email address, is there anything else I need to do?