EE Outage Report in Liverpool, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Liverpool come from postal codes L16, L28, L13 and L9.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Liverpool, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Liverpool and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Liverpool, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Runcorn, Flint and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Birkenhead |
Wi-fi | |
| Birkenhead |
Phone | |
| Runcorn |
Phone | |
| Flint |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Liverpool, England
Latest outage, problems and issue reports in Liverpool and nearby locations:
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
-
Baz
(@Barry1878) reported
from
Liverpool, England
@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
-
Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
-
reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
-
Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
-
C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
-
Anton
(@MawdsPaws) reported
from
Birkenhead, England
@EE That's OK Ed. Hope you're not working too hard.
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
-
Kay Leaver
(@mummykay74) reported
from
Heswall, England
@EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
-
James
(@inman08) reported
from
Liverpool, England
Anyone on @EE having any problems with internet
-
KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Profit
(@theprof1t) reported
@NidooSZN @EE AND IF YOU DON'T UPGRADE HIS PLAN'S BANDWITH AT NO CHARGE I HIGHLY RECOMMEND HE LEAVE TO YOUR COMPETITOR. APPALLED AT THIS SERVICE!
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Thorsten Gailing
(@IPsnippet) reported
@EE This link is about your customers cancelling their contract with you. What my neighbour has asked for is his PAC code which you have not provided. Why are you not providing a customer with a PAC code #consumerrights @WhichUK
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Deb
(@Debs6587) reported
@EE hi, last couple of days have not been able to make calls , no signal, is there a problem in my area ?
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JC
(@JackDavidCarter) reported
@EE I called and the lady tried to help and said a manager would call me but this could take 72 hours, this is obviously going to make it impossible for me to get one even though I have an order number so one must of been assigned to me
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Mark redgwell
(@Blackprojects) reported
@EE So when can I expect my service in the New Addington Area to return Mobile Phone and have had no internet service since i toped up yesterday renewed my plan and your app updated and No Service since yesterday?
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Liam
(@liamboot2021) reported
@EE I dont rate you at all. Ridiculously expensive for the same phones that are cheaper with your rivals who also have better service! @VOXI_UK will always have my business from now on, cheap and cheerful but quality service and great customer service!
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Judith Pinkett
(@JudithR16081676) reported
@EE Hi, signal issues in the Horncastle area for the last couple of weeks, is there planned maintenance in the area?
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Seb Varden
(@SebVarden) reported
@EE I seem to have an issue connecting to my voicemail. It says the 2 new messages bit, starts the first and then cuts off. I can dial out without any issues. Any idea how I can solve this and get to the messages? Thanks
-
Melanie Hunt
(@melanieplustwo_) reported
Hi @EE, after having an @OpenreachHelp engineer trying to fix our internet for 6 hours today and finding the fault is on your end, we’re now being told the only thing you can do is send another OR engineer tomorrow to do the same tests again. Can you look into this please?
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Ulen
(@garkbit) reported
Why do we have to pay a £40 disconnection fee (I didn't with @EE), and if the line has been disconnected how can we be charged £24 per month for a service which cannot possibly be connected (though admittedly being disconnected is hardly much worse than the current service). 7/9