EE Outage Report in Neston, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (41%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Wallasey, Liverpool, Upton, Neston, Flint, Chester, Ellesmere Port, Birkenhead, Ruthin, Queensferry, Mold, Hawarden and Holywell.
| City | Problem Type | Report Time |
|---|---|---|
 Wallasey |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Upton |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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anam
(@anam_ahmed305) reported
@EE i've been on hold for ages pls help me
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Anthony Robson (not so urban now)
(@urbancyclist) reported
O2 mobile broadband just not working well at all at the new place, so likely cancel in the 14 day period. Anyone used @EE and their antenna booster? Probably give them a call tomorrow. Get okay 4g outside on EE mobile plan.
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Cheryl
(@Chezzlebee) reported
@EE I am having trouble logging into my EE account. I've tried resetting my password but I'm not receiving any emails to reset it. The app asked me to reinstall it and it still isn't working. Is there a problem tonight or is it me?
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Paul Tobutt
(@TobuttPaul) reported
@EE Hi is you App currently down? Tried logging in for the past few days but get an error message on various devices
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terry high
(@terryhigh) reported
I want to thanks my wife for coming and rescuing me this morning whilst dragging my 3 children out of bed as @EE took a double payment from me (£395) leaving me stranded with no money stuck at a petrol station as I couldn’t pay! Also thanks for the terrible customer service!
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peader mac an ri
(@i_bloodshot) reported
@EE Help! Your app not working. Done a reinstall. Still no work. Luckily I remembered I could use website2 sign in n move data but not everyone will think of that. On mobiles we get use2 apps n 4gt about websites don't we. But pls try fix app. Since update bout 10 days ago it fail
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Nicki Jones
(@Nicki_Jones72) reported
@ee We have had no signal in the ST10 area of Stoke on Trent since Saturday. Any chance of an update please ? Thanks.
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Pinky
(@Namelessalt1) reported
from
Borough of Torbay, England
Is anyone else having problems with EE?? For days my data has been AWFUL. South Devon, UK @EE
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Mark Cairns
(@CameraCairns) reported
@EE Been all over the App, cannot find the Manage my Device page anywhere and need remove spending cap on international calls urgently. Been on hold nearly an hour! HELP!!!!
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Helen Davis
(@HelenD1990) reported
@EE it seems impossible to get through to anyone at customer services. We were meant to receive a sim on Sunday and phone today but have received nothing. Really poor service