EE Outage Report in Neston, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Neston, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Neston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at EE
EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (39%)
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Phone (27%)
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Total Blackout (18%)
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Wi-fi (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Neston, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Holywell, Chester, Liverpool, Flint, Bromborough and Upton.
| City | Problem Type | Report Time |
|---|---|---|
 Holywell |
Phone | |
| Chester |
Total Blackout | |
| Liverpool |
Phone | |
| Holywell |
Phone | |
| Liverpool |
Wi-fi | |
| Liverpool |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Neston, England
Latest outage, problems and issue reports in Neston and nearby locations:
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Anton
(@MawdsPaws) reported
from
Birkenhead, England
@EE That's OK Ed. Hope you're not working too hard.
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Seannnybt
(@seannyybt) reported
@EE All this is utter crap. Bad customer service poor provider I ended up cancelling my contract. Over 4 hours on phone. All they do pass you on an on. #Halloween #CyberSecurity
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Mark Raynsford - Look Great Feel Great
(@LookGreatPT) reported
@EE morning - rarely have signal issues, but the service status checker is still flagging issues in our area for 5 days now? Registered for updates but any chance of finding more progress ?
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K
(@KPeanut2512) reported
@EE phones due upgrade but when I go to do it online it says 'Sorry kirsty, it looks like there are no suitable plans available for this device right now.' I have the same issue every time this phones due an upgrade
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Callum Hurley
(@MultiCallum) reported
Ultimately, @EE are the ones who broke UK law by denying me support with a faulty product within a couple months of purchase. But I did hit a dead end with both companies and I'm thrilled to see Nreal take responsibility and work on improving their support.
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Callum Hurley
(@MultiCallum) reported
@EE This is legally not true. Regardless of the sales method (add to plan), it is a product sold by you in the UK and you are required to adhere to the Consumer Rights Act of 2015 whereby for 6 months it is your responsibility to provide support for repair or replace.
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Arthritis
(@Arthrit89487281) reported
@EE Still can’t get decent signal in the last few days …
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Callum Hurley
(@MultiCallum) reported
@EE Also note this was so difficult to purchase in the first place, that I actually had to purchase it on a friend's mobile plan. So this support actually went through another person, I can provide their name if you decide to look further into this.
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onkybonk
(@honestdave1437) reported
@EE I can’t even count on EE to provide me with a stable network. It’s shocking and will be leaving when my contract is up as I’ve spent months trying to sort it out.
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The Messiah
(@spdafc) reported
@EE Did this yesterday and disconnected-reconnected everything but still having issues so I am awaiting a call now
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Peter Donovan
(@PeterDo76168863) reported
@EE @rootmetrics Trying to contact you because you are taking money from my bank account for a mobile that was transferred to another network in MAY. Please give me a contact number that doesn’t involve your bot