EE

EE Outage Report in Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Chester come from postal codes CH4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester, England 02/15/2026 16:00

February 15: Problems at EE

EE is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Wrexham, Ellesmere Port, Queensferry, Llay, Chester, Runcorn and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWrexham Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomEllesmere Port Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • DylanWynneJones Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • dannypercival30 Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales

    @EE hi I have a problem with my phone

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • samschwartz95 Sam Schwartz 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@samschwartz95) reported

    Anyone on @EE having issues with signal in west wales not had any all day

  • chez9483 Cheryl Thompson (@chez9483) reported

    @EE is there a problem with phone signal and 4G in ne28. Phone saying out of service when people call or goes to voicemail. Very frustrating!

  • Emzzoxox Emily ✗ (@Emzzoxox) reported

    @TheBizNiz82 @EE Same for me in Chorley tbh. I’ve given up trying with EE and my signal

  • Jem_h1985 Jem H (@Jem_h1985) reported

    @EE So there’s another issue then as I can’t receive calls.. it rings twice for the caller and then comes up with a failed call message Jem

  • AMothersSon Nur (@AMothersSon) reported

    @EE do you guys even know how to treat customers? I had a manager on the chat who couldn't explain your flawed system after cancelling an order and I was told to wait in the chat, 5 minutes later he ended the chat because he didn't know what to say. Goodbye to you guys.

  • BugsyTheRabbit Mark Doran (@BugsyTheRabbit) reported

    @KeithHouchen @EE Yeah just managed to time it perfect with a payment so it made me question it, never click links anyway... Got any of those £47.50 notes though?

  • denise_salinger Denise Salinger (@denise_salinger) reported from Barnet, England

    @EE I have always had good service over the years but over the past year I’m lucky if I get 2 bars network. Kindly explain

  • Andycave Andy Cave (@Andycave) reported

    Dear @EE why is the mobile coverage in OX3 so terrible? It is making mobile calls inaudible.

  • Taz62112195 Taz (@Taz62112195) reported

    @Cathrino @EE I have to agree, since changing over to EE ive never experienced a broadband network to go down so regularly.

  • MissHellsBells1 Helen Sheridan 💙 (@MissHellsBells1) reported

    Shocking service from @EE, engineer came round yesterday said he couldn’t fix the problem & would arrange for someone else to come out.he didn’t so called @EE this morning a very ‘nice’ man said he would sort the problem,get an engineer to visit tomorrow & call me back. So far