EE outages and service status in Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
- The most common problems reported in this area mention Phone.
- The most recent signal from this area was received Aug 20, 2:04 PM GMT+1.
- Phone (100%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 24: Problems at EE
EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chester, England
The most recent EE outage reports came from the following cities: Wrexham, and Deeside.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham
|
Phone | 4 days ago |
|
Deeside
|
Phone | 2 months ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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EE Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Scott Kyle (@ScottKyle82) reported from Rhostyllen, Wales@EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!
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Sophie Loftus (@sOphStarLove) reported from Chester, EnglandFantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, EnglandJust for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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Chris Danks (@christesla) reported from Ellesmere Port, England@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Craig Pedder (@Pedder_YT) reported from Sandymoor, EnglandNow that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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reg morris (@gold123win) reported from Neston, EnglandWe need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England@EE im on a iphone xs max but i dont think its the phone as ive not had this problem before
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Luke Attwood (@LukeAttwood2) reported from Widnes, England@MrGayGrimReaper @EE I think it's a problem their end....
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Rio Doherty (@rio_doherty_cfc) reported from Chester, England@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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Richard Davies (@JIGSAW_72) reported from Hope, Wales@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England@EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway
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CamRyalls (@camryalls) reported from Chester, England@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England@EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this
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Kay Leaver (@mummykay74) reported from Heswall, England@EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?
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shaun long (@shaun_long) reported from Huntington, England@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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gilbert (@Gilbert_36174) reported@EE very disappointed in your false offer of some Buds. Voucher code doesn't work. Have phoned twice getting promises of a new code being sent & receiving nothing. Been with @EE forever but now having 2nd thoughts.
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Martin Elliker (@MartinElliker) reported@EE @EE @Ofcom - I’m fed up with calling you and getting nowhere - the best support you can give me is getting the premium service I’m paying for up and running and rather than me having to chase you - how about someone gets your act in order and call me - Such a shame are you real?
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Gareth Owen (@gjo2405) reported@EE Why have I got to keep on calling? Surely good customer service would look at the number of complaints about the poor broadband and then propose a solution? Oh and also take into account the number of times I’ve called during the course of the complaint as well as accept fault
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kevineasson (@kevineasson) reported@mattsprake @O2 @EE I also left 02 after 15 years and went to EE even on full signal phone hardly ever worked. EE far better with more 5G
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Richard Stokes (@RSSWFC) reported@EE @aliham84 Ours is now back on but as you say no information provided we had to call 2 days to ask if there was an issue as the app check your signal didn’t work!!
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gal (@gaalloway) reported@EE HELP
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Dan117 (@Dan117TV) reported@CawSticky @EE I pay £90 a month for the same speeds as you, wtf.
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Martin Elliker (@MartinElliker) reported@EE well well, I’ve just received a letter from yourselves at EE stating that my complaint has been closed ! Who says it is - certainly not me and I have not in any concept closed my complaint against you as an organisation- How do you even exist pulling stunts like this - about time off on was alerted to your underhand ways of working and billing - since the 11th August I’m being charged for TNT sports which I still can’t access - so don’t tell me this complaint is closed beauties far from being closed as I state - what a 💩
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63. (@incognit063) reportedmy service has been down for a whole hour, don’t worry my time with you will end this year 🙏🏽 @EE
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Esso (@EssoViking) reported@JamesHiggs76 @EE Since they merged with BT, it’s a joke! Customer service reps who stick to a script with no deviation..gaslighting customers even when you tell them you can’t afford the plan they’re offering