EE Outage Report in Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chester, England
The most recent EE outage reports came from the following cities: Runcorn, Flint, Liverpool, Chester, Mold and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn |
Phone | |
| Flint |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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shaun long
(@shaun_long) reported
from
Huntington, England
@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Knowles
(@AdamRK15) reported
@EE have reached a new level of stupid!! @O2 or @VodafoneUK either of you guys a bit more sensible to deal with or am I already with the best of a bad bunch with #EE!! 🤔
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RM
(@rebeccaxmckenna) reported
@Coalpool @O2 Move to @EE trust me! I didn’t get signal in Gartcosh for three years, zero signal at Eurocentral, loads of places, switched to EE & signal is excellent!
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Just Me
(@BrushedBasil) reported
@EE Cancelled it. 5 days to respond, no one returned calls. Absolutely crap customer service. I went with @VodafoneUK broadband in the end.
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Andy Phillips
(@andyphillips80) reported
@EE hi I’m on a connecting flight in Dubai heading to Bangkok and my phone won’t change over to local network. Had this problem in Spain in July. Can you sort this for me please in Dm
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Emma Lou
(@Emma_Omalley) reported
@EE Hi, I am having awful problems with my network at my new address - keeps cutting off mid call. Tried on my partners handset (also EE) and having same issues. I tried to call but cutting out even whilst on hold with you. Can someone help? First part of postcode is HX6 1
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Dan
(@YouLotNeedWater) reported
@O2 @ee would never...
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Chris Holloway
(@chris_holloway1) reported
@EE I'm travelling on the 17th and returning on the 23rd, my billing cycle starts on the 18th. Would that mean I just pay 1 day's worth in one bill and then 6 days in the other bill if I cancel it as soon as I get home?
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chantelle
(@chxntellemariex) reported
Really nice of @EE to take my money, yet there’s no confirmation of them receiving it and their customer service team keep going silent on me and not responding!
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Marcus McGowan
(@mrmarcusmcgowan) reported
@EE Thanks but that’s now without internet for 4 days. Since Sunday. Apparently Openreach will come out to fix it. Who knows when. Just hoping it is an external fault and not the fact the router I have from EE (or Orange before that) is about 10 years old.
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Lady J Hey ZIN™
(@natty_owl) reported
@EE hi. I’m trying to add money to someone else’s phone but the page on your website is saying the link is broken. Need to add money to my mums account as she’s in hospital.