EE outages and service status in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Ellesmere Port, and Wrexham.

City	Problem Type	Report Time
Ellesmere Port	Internet	5 days ago
Wrexham	Phone	14 days ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  Jonathan Spillane (@_JSpill) reported 19 seconds ago from Ellesmere Port, England

  @EE you have the worst website I’ve ever seen without doubt. Never works properly. Trying to add something to my account and never works. Rubbish!!

• 
  Sophie Loftus (@sOphStarLove) reported 2 minutes ago from Chester, England

  Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

• 
  Kenno1805 (@BraggKenny) reported 3 minutes ago from Sandycroft, Wales

  @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

• 
  Xbox♏ik29 #XO19🔥 (@XboxMik29) reported 5 minutes ago from Chester, England

  @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

• 
  reg morris (@gold123win) reported 13 minutes ago from Neston, England

  @Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019

• 
  Richard Davies (@JIGSAW_72) reported 14 minutes ago from Hope, Wales

  @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

• 
  shaun long (@shaun_long) reported 22 minutes ago from Huntington, England

  @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

• 
  YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported 23 minutes ago from Halewood, England

  @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

• 
  Kerry Pearse 🌼 (@KerryPearse) reported 26 minutes ago from Widnes, England

  @EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway

• 
  Craig Pedder (@Pedder_YT) reported 29 minutes ago from Sandymoor, England

  Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

• 
  Kerry Pearse 🌼 (@KerryPearse) reported 37 minutes ago from Widnes, England

  @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

• 
  Kay Leaver (@mummykay74) reported 38 minutes ago from Heswall, England

  @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

• 
  Johnny Яed (@ralphtheblue) reported 39 minutes ago from Sandymoor, England

  @EE @powelly83 Runcorn is down

• 
  Luke Attwood (@LukeAttwood2) reported 46 minutes ago from Widnes, England

  @MrGayGrimReaper @EE I think it's a problem their end....

• 
  reg morris (@gold123win) reported 49 minutes ago from Neston, England

  We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

• 
  CamRyalls (@camryalls) reported 51 minutes ago from Chester, England

  @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

• 
  Sam Kavanagh (@samkavanagh09) reported 54 minutes ago from Sandymoor, England

  @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

• 
  reg morris (@gold123win) reported 55 minutes ago from Neston, England

  Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS

• 
  Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Garethmelling) reported 57 minutes ago from Northop, Wales

  @EE is there a network issue in Flintshire, North Wales? I've but been able to make a call for two days

• 
  Rio Doherty (@rio_doherty_cfc) reported 58 minutes ago from Chester, England

  @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Caecilius (@shardcreek) reported 4 minutes ago

  Day three of @EE totally ignoring my complaint, now a month to install broadband they promised weeks ago, two appointments made, two no shows without explanation. 45 minutes on hold whilst they keep taking my money. Disgusting

• 
  TheGreatCordwainer (@zombiestyled) reported 5 minutes ago

  @LeilaniDowding @EE Personal use satellite radios on their way. CB radio. Personal use batteries. Could be considetrd a backwards step, but copper line phones were never power free magic.

• 
  Arty Em (@a37yM) reported 8 minutes ago

  @LeilaniDowding @EE I've had this very argument with our providers for the last 2 years. Whenever I renew a contract they read me info about the landline being internet-based, & ask if I have a mobile should I need emergency services if the landline is unavailable. This is NOT progress.

• 
  eleanor binns (@franbinns) reported 8 minutes ago

  EE broadband is absolute rubbish @EE talked into switching from sky..told I would be reimbursed for leaving fees (I wasn’t) now my super duper fast broadband fibre buffers all the time. I wish I’d never changed

• 
  jess .ᐟ ⋆｡°✩ (@MEENAJUTLAS) reported 8 minutes ago

  @TomMason111076 @EE had the same thing, still not working. had to pay via 150

• 
  Maisie the Tortie / Margaret 🇬🇧🇨🇦 (@maisiethetortie) reported 9 minutes ago

  @tenerifepete @LeilaniDowding @EE They’re supposed to work off GPS- when there is signal of course!

• 
  mikeyjcs - trading 🇬🇧 (@mikeyjcs) reported 9 minutes ago

  @hevvuhh @EE they’re terrible, customer service worst I have ever dealt with. moved to Virgin, got gigabit and only pay £28 odd quid a month!

• 
  beth (@loisgriff_) reported 11 minutes ago

  @jonesaw @EE I just called. We the masses are broke in my area, so they are going to get fixed. So, could be without service for a few days or hours.

• 
  Ciaran (@CiaranDerry) reported 11 minutes ago

  @EE Not having any issues i just want to know why @ITV where you RECORD a programme to watch later and prevented from skipping Ads. I would be interested to hear from @ITV about this as they seem to be the only commercial station that does this

• 
  Ian Wardell (@ian_wardell) reported 13 minutes ago

  @EE EE supplies my broadband, not my mobile service.