EE outages and service status in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Wrexham, Widnes, Neston, and Runcorn.

City	Problem Type	Report Time
Wrexham	Internet	3 days ago
Widnes	Internet	8 days ago
Widnes	Internet	19 days ago
Neston	E-mail	27 days ago
Wrexham	Internet	29 days ago
Runcorn	Phone	1 month ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  Jack Birtley (@JackBirtley) reported 1 minute ago from Garston, England

  @EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.

• 
  Craig Pedder (@Pedder_YT) reported 1 minute ago from Sandymoor, England

  Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

• 
  Richard Davies (@JIGSAW_72) reported 7 minutes ago from Hope, Wales

  @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

• 
  Xbox♏ik29 #XO19🔥 (@XboxMik29) reported 8 minutes ago from Chester, England

  @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

• 
  Amy Atkinson (@amyatkinson8) reported 11 minutes ago from Chester, England

  @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

• 
  CamRyalls (@camryalls) reported 18 minutes ago from Chester, England

  @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

• 
  Sam Kavanagh (@samkavanagh09) reported 23 minutes ago from Sandymoor, England

  @EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

• 
  reg morris (@gold123win) reported 25 minutes ago from Neston, England

  Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

• 
  Aled Roberts (@aledrob) reported 26 minutes ago from Saltney, Wales

  @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

• 
  Johnny Яed (@ralphtheblue) reported 28 minutes ago from Sandymoor, England

  @EE @powelly83 Runcorn is down

• 
  Chris Danks (@christesla) reported 29 minutes ago from Ellesmere Port, England

  @EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial

• 
  Rob (@Rigobluenose) reported 33 minutes ago from Littleton, England

  @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

• 
  YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported 34 minutes ago from Halewood, England

  @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

• 
  reg morris (@gold123win) reported 37 minutes ago from Neston, England

  @Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019

• 
  Honey Badger Custodian (@DylanWynneJones) reported 39 minutes ago from Gwersyllt, Wales

  @EE The engineers are due back this week again to hopefully fix it. Thank you

• 
  reg morris (@gold123win) reported 43 minutes ago from Neston, England

  @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge

• 
  Kay Leaver (@mummykay74) reported 45 minutes ago from Heswall, England

  @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

• 
  Uriel De Simoni 📖 (@Urieldesimoni) reported 49 minutes ago from Chester, England

  Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

• 
  Sophie Loftus (@sOphStarLove) reported 55 minutes ago from Chester, England

  Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

• 
  Patricia Ann Farrell (@Far3Farrell) reported 57 minutes ago from Halewood, England

  @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ethan Keating (@TheParagram) reported 42 seconds ago

  So the cheapest to renew my @bt_uk contract is £57 a month but a new customer can get it for £38 a month? I've already phoned and they can't knock anything off the price... Switching to @EE is no cheaper either... make it make sense

• 
  Shaun (@shaun___97) reported 1 minute ago

  @EE hi i just swapped from damage cover to full cover for phone insurance and on my app it stil only shows as damage cover how long will it take to update

• 
  Sarah-Kimberley (@PlayforthSarah) reported 9 minutes ago

  @EE I am sick of this now, WHY CAN I NOT ACCESS MY BROADBAND AND TV ON EE APP? I am more than happy to cancel all my services including phones and tablets as well as tv and broadband unless this is dealt with! Oh let me guess we can not help please call?! No! I would like account

• 
  Mared Williams (@mared_williams5) reported 9 minutes ago

  @EE just had someone at our door from EE talking about cables being replaced, slow internet speeds, who we’re with. He had ID. said no when asked if he was trying to sell smth. he clearly was. In LL65 postcode and he asked for phone no. Can you shed some light on what this was?

• 
  Slimming World With Lord Paul (@SWWithLordPaul) reported 12 minutes ago

  What’s the ongoing issue with my damn WiFi @EE ?? Constant buffering when I have FULL FIBRE WIFI 7?

• 
  Nick (@Surviving_LADa) reported 16 minutes ago

  If you're abroad and your SIM card breaks (or you lose it) you better pray you're not an @EE customer. Absolutely impossible to report it or speak to anyone!

• 
  Omar (@OhmLfc1979) reported 19 minutes ago

  @JoshCF_ Had the exact same **** with @EE broadband. 18 month contract came to an end, increased the initial price and new customers are £20 cheaper for the exact same deal. Retention is a joke to these bums.

• 
  Karim Harbott (@KarimHarbott) reported 21 minutes ago

  @EE I’m done with your call centres. 3 months. No support. I’m not calling back. I’m writing to @Offcom about the most laughable awful service I’ve ever received.

• 
  Gordon_Stewart ⚓ (@GordonStewart_) reported 22 minutes ago

  The mobile phone signal in the UK is abysmal. 2026 & struggle to get a signal. @EE

• 
  Chris Capitale (@chriscapitale) reported 22 minutes ago

  @EE be a champ, buy @O2 and invest in their network