EE outages and service status in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Wrexham, and Deeside.

City	Problem Type	Report Time
Wrexham	Phone	2 days ago
Deeside	Phone	2 months ago

Nearby cities with recent reports

Community Discussion

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EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  Patricia Ann Farrell (@Far3Farrell) reported 6 seconds ago from Halewood, England

  @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

• 
  Amy Atkinson (@amyatkinson8) reported 1 minute ago from Chester, England

  @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

• 
  Rachel Moore (@Rach141286) reported 2 minutes ago from Garston, England

  @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

• 
  reg morris (@gold123win) reported 4 minutes ago from Neston, England

  @Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019

• 
  reg morris (@gold123win) reported 5 minutes ago from Neston, England

  Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS

• 
  Luke Attwood (@LukeAttwood2) reported 11 minutes ago from Widnes, England

  @MrGayGrimReaper @EE I think it's a problem their end....

• 
  Aled Roberts (@aledrob) reported 16 minutes ago from Saltney, Wales

  @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

• 
  Honey Badger Custodian (@DylanWynneJones) reported 19 minutes ago from Gwersyllt, Wales

  @EE The engineers are due back this week again to hopefully fix it. Thank you

• 
  Dannyefc1878 (@dannypercival30) reported 25 minutes ago from Coedpoeth, Wales

  @EE hi I have a problem with my phone

• 
  YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported 32 minutes ago from Halewood, England

  @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

• 
  Kenno1805 (@BraggKenny) reported 34 minutes ago from Sandycroft, Wales

  @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

• 
  Scott Kyle (@ScottKyle82) reported 45 minutes ago from Rhostyllen, Wales

  @EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!

• 
  Chris De Burger (P) (@Chris_De_Burger) reported 46 minutes ago from Llay, Wales

  @EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.

• 
  Kay Leaver (@mummykay74) reported 47 minutes ago from Heswall, England

  @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

• 
  Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Garethmelling) reported 49 minutes ago from Northop, Wales

  @EE is there a network issue in Flintshire, North Wales? I've but been able to make a call for two days

• 
  reg morris (@gold123win) reported 53 minutes ago from Neston, England

  @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019

• 
  Sam Kavanagh (@samkavanagh09) reported 56 minutes ago from Sandymoor, England

  @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

• 
  YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported 57 minutes ago from Halewood, England

  @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

• 
  reg morris (@gold123win) reported 60 minutes ago from Neston, England

  Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

• 
  Craig Pedder (@Pedder_YT) reported 60 minutes ago from Sandymoor, England

  Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ni(i)na Supremacy 🦈 (@CW_Skaters) reported 6 minutes ago

  @EE Well, you sent me an email a week ago begging me to return so I'm fairly certain the service was cancelled.

• 
  Raymond Dillon (@rayd_250592) reported 10 minutes ago

  @EE Broadband and phone down in the BT79 postcode checker. Any idea when it will be back up?

• 
  SpionK (@Eltidostar) reported 11 minutes ago

  @EE it seems that you have utilised dial-up technology for your 5G in TA9 area #poorsignal #slow

• 
  Craig Newby (@Newby13Craig) reported 11 minutes ago

  @EE Firstly thank you getting back to me much appreciated!!! I have tried that but off no help any advise @EE

• 
  Dave Pettey (@DavePettey) reported 15 minutes ago

  Service is steadily getting worse and still no support. Getting random Internet outages daily now for anywhere from 10 minutes up to 40 minutes currently. Yet assure me there is nothing wrong. @EE

• 
  Johno (@Johno_nufc) reported 24 minutes ago

  @EE not sure what’s going on with the service lately but it’s been very poor for me. In my local area and currently down in the Kent. Can’t even get logged onto my ee account ridiculous!

• 
  🌹🌹Cariboo🌹🌹 (@Cariboo9361961) reported 26 minutes ago

  @EE To think, I have to call you just to reset or refresh my data, because your network is crap! Mind you, 2 weeks ago I had to refresh my data, because the network service is crap! Do better EE!

• 
  Martin Elliker (@MartinElliker) reported 27 minutes ago

  @EE I still want to know in presise detail the following a) Why was my complaint closed without consultation with me? b) Why did it take so long to close out the order so I got what I am paying for? c) why wasn’t a team leader interjected into this matter(still not heard from anyone more senior)? d) why wasn’t it me that was doing all the chasing to get a resolution So you’ve apparently been voted the ‘BEST’ 13 years running - now it’s time to prove why and give me answers

• 
  Wendy Beech-Ward (@wendybeechward) reported 29 minutes ago

  Just had a terrible customer service experience with @EE. Shame that a formerly good customer focused company is so now so bad.

• 
  Graham (@BarnetAkela) reported 30 minutes ago

  Had what I thought was an all singing all dancing business contract with @ee £65+VAT/month. Pricey yes but unlimited minutes, texts, data. Phoned client in USA. Turns out not on plan. Didn't pick up. Left 59 sec voicemail. I've been charged £2.57+VAT. For 59 secs. WHAT ********?