EE

EE Outage Report in Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester, England 09/08/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Runcorn, Ellesmere Port, Liverpool, Wrexham, Chester, Northop and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi
United KingdomWrexham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • JackBirtley Jack Birtley (@JackBirtley) reported from Garston, England

    @EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.

  • sOphStarLove Sophie Loftus (@sOphStarLove) reported from Chester, England

    Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

  • andrewwhyman Andrew Whyman (@andrewwhyman) reported from Liverpool, England

    @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

  • JIGSAW_72 Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • adamsuperjuiced Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • christesla Chris Danks (@christesla) reported from Ellesmere Port, England

    @EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial

  • rio_doherty_cfc Rio Doherty (@rio_doherty_cfc) reported from Chester, England

    @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

  • LeroyDLS David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • gold123win reg morris (@gold123win) reported from Neston, England

    Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS

  • dannypercival30 Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales

    @EE have a problem with my network

  • KerryPearse Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • Nishels Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

  • WordsFromLiam Liam Kelly (@WordsFromLiam) reported from Liverpool, England

    Sort your shit our @EE

  • mattwilsondotuk Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • XboxMik29 Xbox♏ik29 #XO19🔥 (@XboxMik29) reported from Chester, England

    @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • tomderoof cormack roofing (@tomderoof) reported from Liverpool, England

    @EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next

  • formby1972 Mark (@formby1972) reported from Liverpool, England

    @EE I was treated very well and made to feel like a valued customer!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ODELL555 n (@ODELL555) reported

    @EE ive topped up to get an unlimited data pack but its just taken most of the money ive topped up and put it on a £5 pack i didnt ask for please help

  • katebck Katebck 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@katebck) reported

    @JPWR_1984 @EE I absolutely agree with you @JPWR_1984. Shocking increase at a time when lots of people are struggling. As a loyal EE customer for years I’m disgusted by this!

  • ODELL555 n (@ODELL555) reported

    @EE ive topped up to get an unlimited data pack but its just taken most of the money ive topped up and put it on a £5 pack i didnt ask for please help!

  • superssonic David Hawkins (@superssonic) reported

    @EE i have been trying to activate the xbox gpu but it keeps saying try later or technical diffuculties. Whats the issue here

  • snoopz46 Martin Morris (@snoopz46) reported

    @EE lovely when your complaint is ignored. Raised on 17th Feb ID1990590. This was about being lied to on black Friday, told I would get a £200 by the advisor. But then told it wasn't meant for me. Shocking. @BBCWatchdog can you help? How can you trat customers like this!!

  • DogMooster Infinate Mooster Dog (@DogMooster) reported

    @EE @Rich_WWFC Get a letter of deadlock and complain to the communications ombudsman. It costs EE for every complaint. If you can't get your money back, at least cost them some.

  • AshleyButterfi5 Nelsy Tubes - 💕🇺🇦 (@AshleyButterfi5) reported

    @EE Why would anyone want to get in touch with your appalling Customer Service and now your raising your prices by 4.5% do not go with this company their Network coverage is poor.

  • ODELL555 n (@ODELL555) reported

    @EE ive topped up to get an unlimited data pack but its just taken most of the money ive topped up and put it on a £5 pack i didnt ask for please help !

  • andy3196 Andy Mackie (@andy3196) reported

    Well, as @ee have done nothing to help, I have had to escalate it to a formal complaint on their website. Hopefully that will be enough and I won't have to be contacting @Ofcom

  • DogMooster Infinate Mooster Dog (@DogMooster) reported

    @Samj65 @EE Get a letter of deadlock and complain to the communications ombudsman. It costs EE for every complaint. If you can't get your money back, at least cost them some.