EE Outage Report in Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chester come from postal codes CH3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chester, England
The most recent EE outage reports came from the following cities: Wrexham, Liverpool, Chester, Ellesmere Port, Queensferry and Llay.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Gman*70
(@gn1ls70) reported
from
Liverpool, England
@EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Kay Leaver
(@mummykay74) reported
from
Heswall, England
@EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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shaun long
(@shaun_long) reported
from
Huntington, England
@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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Paul Martin
(@PaulMartinAcc) reported
from
Liverpool, England
Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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James
(@inman08) reported
from
Liverpool, England
Anyone on @EE having any problems with internet
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Baz
(@Barry1878) reported
from
Liverpool, England
@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
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mistress ts paloma 9” inchs
(@tspaloma2) reported
from
Liverpool, England
@EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer
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PaulDC JFT97 ⭐⭐⭐⭐⭐⭐
(@PaulDC28) reported
from
Liverpool, England
@SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Pike
(@Fiona_Pike) reported
@EE @Emma_Webster_ Im also having issues .. no data, internet calls or texts
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State of The Nation
(@St8OTNation) reported
@EE EE is shockingly more expensive than other networks. The service is terrible. And they’ll do anything not to help a customer!!! This is why I’m going to stop paying my bills as you are in beach of your service contract to me. But if I breached the contract it would hell to pay
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Konstantinos
(@kmoraitis) reported
@EE every time we visit Leeds city centre on a Saturday we can’t get data or voice service this has been going on for more than a year will you ever going to sort it out ? 5G what 5G….
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Claire Williams
(@Clairadactel) reported
@archersfan @EE Exactly and I'm considering leaving. I've been a loyal customer for 13 years and always rated their service 10/10 and in surveys and they are holding £36.06 of my money to ransom
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Emma Webster 💙
(@Emma_Webster_) reported
@EE are your services down? I am unable to use mobile data, call your customer service, or login. Also online chat isn't working. I can call and send texts so it's you not me.
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Ange the Adj
(@Angetheadj) reported
@EE It’s the landline but it is also affecting my WiFi service. I keep trying the trouble shooting text service but keep getting this reply.
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Julian Lane*
(@julesspaceman) reported
Customer service levels for @EE are just diabolical. A simple change of direct debit date is simply beyond the realms of their capabilities. If I treated customers like them I’d be out of business, and the rest are no better, a simple choice of who’s the least ****.
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Jose Quijano
(@mrjosequijano) reported
@EE I have portable WiFi.i ont have EE mobile. I need customer service.....
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Shannon Davies
(@u12GetHiGH) reported
@EE why is my broadband not working on any device apart from 1 phone, all my other devices say my router isn't connected to the Internet can't get through to anyone on the phone
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Chris Atkins 🇺🇦🏴
(@sleepingswift85) reported
@EE reporting outage at Lydd-On-Sea, Kent.. is this due to work being carried out or is there a fault? If it is due to maintenance is there an update on when the 4G service will return?