EE

EE Outage Report in Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Chester come from postal codes CH4.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester, England 02/05/2026 08:15

February 05: Problems at EE

EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Ellesmere Port, Queensferry, Llay, Chester, Runcorn and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomEllesmere Port Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomQueensferry Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • DylanWynneJones Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • staceyhillx Staceyhillx (@staceyhillx) reported

    Cheapest sim contract for my teenager? Phone mobile @EE @O2 @VodafoneUK I need help I'm a single mum with 3 children but one in college who needs Data, txs and phone for lowest price possible please

  • StephenMitche11 Stephen Mitchell (@StephenMitche11) reported

    @EE share price customer service down - AVOIDDDD

  • heyitsfay Fay (@heyitsfay) reported

    @EE pre ordered iPhone 13 pro max 1tb blue on 17th. Called to confirm delivery this morning where they agreed will be delivered today. Now called again for update and you colleague threw a tantrum because I requested a manager, he’s decided without my permission to cancel it.

  • CordlessGnome Phillip Walker (@CordlessGnome) reported

    @EE anyone? Multiple tweets and DMs now and still no reply, not a great customer experience 😞

  • HGamerOfficiall HRG (@HGamerOfficiall) reported

    @humour_and @HollyNoIvy @EE Don't know why I never thought this kind of stuff was funny even as a joke

  • Shaun_G83 ShaunG (@Shaun_G83) reported

    @EE currently unable to phone out using my phone in Spain. Tells me to contact customer services but cannot even make that call. Can you help please

  • NetSovereign Net Sovereign (@NetSovereign) reported

    @EE Loyal 10yr customer just been told my upgrade I placed some time ago..has been cancelled for no reason. Unable to get through. Even been charged delivery twice ! what is going on there ?

  • AndyE975 Andy (@AndyE975) reported

    @Royzer76 @EE Exactly the same experience here: called EE at 13:00 on launch day (among the very first calls), ordered, paid, & assured it would be with me today. Now been notified that delivery has been delayed for 14 days. Really shoddy service & very disappointed #ee #iphone13

  • ffskatie katie (@ffskatie) reported

    @EE I’ve bought a 3GB add on and only been given a 1GB add on, please can you help or reply to my dm :)

  • nikolajht Nikolaj Hansen-Turton (@nikolajht) reported

    Why @EE why don’t you support ESIM transfer! I have to pay 50p for a far worse experience. My phone number still just shows as a bunch of 000000