EE Outage Report in Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chester come from postal codes CH3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chester, England
The most recent EE outage reports came from the following cities: Wrexham, Liverpool, Chester, Ellesmere Port, Queensferry and Llay.
| City | Problem Type | Report Time |
|---|---|---|
 Wrexham |
Internet | |
| Liverpool |
Phone | |
| Chester |
Phone | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Honey Badger Custodian
(@DylanWynneJones) reported
from
Gwersyllt, Wales
@EE The engineers are due back this week again to hopefully fix it. Thank you
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Johnny Яed
(@ralphtheblue) reported
from
Sandymoor, England
@EE @powelly83 Runcorn is down
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Kelsall
(@Stonelaughter) reported
@EE Can you tell me what's going on in the NG17 area? For three weeks now I've been having texts that there's a problem you're fixing; and at the end of each day it says it's fixed, then same again the next day. Whaddup???
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Just JJ
(@jjsmeiman) reported
@EE a freakin week of behaving like idiots that some bloke on the phone took two second to fix. Not good enough @EE beyond anger and fed up #poorcustomerservice never again I am DONE #MondayMotivation
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Chrissi
(@ChrissiTea) reported
@EE I've not had signal for 2 days and your website coverage checker doesn't have my device in the drop down menu, so I can't check. It seems like a fair amount of other people are having this issue based on down detection sites
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Kate devo
(@kateflockton) reported
@EE wow ee made a complaint almost a month ago that people cannot hear me on phone calls due to signally issues yet you have said you cannot resolve my complaint without a phone call. Customer service at its best. #appauling
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GFD Architects
(@greenformdesign) reported
@EE @ibemur Hi I have requested numerous times for Ee to contact me regarding my upgrade which I wish to cancel within my legal time frame. Nobody wants to help. Can a manager from the retention team please call me Mr Khan 07854688432 urgently. Thanks
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FanMadeMunkVideos
(@FanMadeMunkVidz) reported
@KyleJones2703 @EE Must be joking constant signal loss , lies from customer support You must either work for ee Or dont know good service network
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steven locke
(@locke101) reported
@EE well after a very rude customer complaints call I have now cancelled my EE broadband. When his stance is it’s not our fault that’s not just not good enough … an apology goes along way to smooth things over
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FanMadeMunkVideos
(@FanMadeMunkVidz) reported
@iyshaikh @EE Dang i thought my speeds with ee as slow
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fraserboyd
(@fraserboyd) reported
@EE For about the past four weeks. Maybe it’s a device problem but as I said my friend with different iPhone has same issue in Perth as I do.
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Levente Olah
(@Levente_O) reported
@ianmilleruk @BTSopenreach @EE Don’t want to scare you, it took them 6 months and 4 failed attempts until they finally installed it. BT has the worst customer service you can ever experience.