EE

EE Outage Report in Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester, England 01/13/2026 14:30

January 13: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Runcorn, Flint, Liverpool, Chester, Mold and Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Phone
United KingdomFlint Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • shaun_long shaun long (@shaun_long) reported from Huntington, England

    @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Bee_GeeGee Beckiee Gee (@Bee_GeeGee) reported

    @EE Is ee down today?

  • AssumeTheEnd Ryan (@AssumeTheEnd) reported

    @EE You're a phone company, a **** one at that, shut up.

  • illing1 Paul Illingworth (@illing1) reported

    @EE Possibly the worst network that I have encountered. My wife’s contract phone with EE is often in an EE dead spot whereas my phone on the O2 network works fine. Will switch away from EE as soon as the contract ends.

  • VisionaryNutBox Rob (@VisionaryNutBox) reported

    @johnellison @EE App and website works, albeit slow

  • Bee_GeeGee Beckiee Gee (@Bee_GeeGee) reported

    @EE @LeeOulton Ee down in Cumbria too

  • LadyTrumpington CountessofLondonTown (@LadyTrumpington) reported

    @EE Thank goodness I’m not an EE Customer…nor shall I ever be now.

  • NicciJaneC Nicci Christie (@NicciJaneC) reported

    @EE I upgraded with a trade in, but have not received a trade-in pack yet. The old handset is supposed to be returned within 14 days, I assume I won't be penalized for this. Can you help please.

  • PaulRobson63 Paul Robson (@PaulRobson63) reported

    @Bitterlaketrout @JustCallMeGuv @EE as he'd never taken a penalty (I think) in any game, and he's not a striker. Young keen lads will go "Yeah, I'll do it, I'm up for it" and that's great, but you have to sometimes protect them from their own nature a bit, even if that nature is positive.

  • J0K3R_GaNg WhySoSerious!? (@J0K3R_GaNg) reported

    @EE hey guys are you having network issues today? Getting 0-1 bar reception and people saying they can barely hear me when calling 🤔

  • mjcsaxon Mark Saxon (@mjcsaxon) reported

    @EE @O2 4G is better/faster than @EE no signal where I live in N1 1LA.