EE outages and service status in Chester, England

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Wrexham, Widnes, Neston, and Runcorn.

City	Problem Type	Report Time
Wrexham	Internet	18 days ago
Widnes	Internet	23 days ago
Widnes	Internet	1 month ago
Neston	E-mail	1 month ago
Wrexham	Internet	1 month ago

Community Discussion

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EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

• 
  Uriel De Simoni 📖 (@Urieldesimoni) reported 23 seconds ago from Chester, England

  Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

• 
  Rio Doherty (@rio_doherty_cfc) reported 11 minutes ago from Chester, England

  @tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!

• 
  YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported 12 minutes ago from Halewood, England

  @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

• 
  Kerry Pearse 🌼 (@KerryPearse) reported 15 minutes ago from Widnes, England

  @EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway

• 
  reg morris (@gold123win) reported 15 minutes ago from Neston, England

  Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

• 
  Craig Pedder (@Pedder_YT) reported 24 minutes ago from Sandymoor, England

  Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

• 
  Xbox♏ik29 #XO19🔥 (@XboxMik29) reported 25 minutes ago from Chester, England

  @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

• 
  reg morris (@gold123win) reported 26 minutes ago from Neston, England

  @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019

• 
  Richard Davies (@JIGSAW_72) reported 28 minutes ago from Hope, Wales

  @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

• 
  Jack Birtley (@JackBirtley) reported 31 minutes ago from Garston, England

  @EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.

• 
  Sophie Loftus (@sOphStarLove) reported 33 minutes ago from Chester, England

  Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻

• 
  shaun long (@shaun_long) reported 36 minutes ago from Huntington, England

  @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

• 
  reg morris (@gold123win) reported 37 minutes ago from Neston, England

  @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge

• 
  Kenno1805 (@BraggKenny) reported 39 minutes ago from Sandycroft, Wales

  @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

• 
  Aled Roberts (@aledrob) reported 41 minutes ago from Saltney, Wales

  @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

• 
  Luke Attwood (@LukeAttwood2) reported 42 minutes ago from Widnes, England

  @MrGayGrimReaper @EE I think it's a problem their end....

• 
  Chris De Burger (P) (@Chris_De_Burger) reported 46 minutes ago from Llay, Wales

  @EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.

• 
  Honey Badger Custodian (@DylanWynneJones) reported 46 minutes ago from Gwersyllt, Wales

  @EE The engineers are due back this week again to hopefully fix it. Thank you

• 
  Chris Danks (@christesla) reported 46 minutes ago from Ellesmere Port, England

  @EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial

• 
  Rob (@Rigobluenose) reported 59 minutes ago from Littleton, England

  @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Beth Fairweather (@b_lfairweather) reported 3 minutes ago

  @EE then turned it back on after a LOT of discussing and promised to go back and listen to the sales call and call back and NEVER DID. Phoned back again and got fobbed off again. And the complaints form online doesn’t work

• 
  Eza (@14EZA) reported 8 minutes ago

  @EE it is absolutely staggering at how incompetent your company is at this point and how badly you treat your customers! Miss selling me products on multiple occasions and despite offering me a refund, i haven’t received it, and funnily enough now there is no record of my refund

• 
  Sam Gray (@vespasam) reported 11 minutes ago

  @EE The bigger concern is why the seal is broken? I thought the item was New? I have never bought a PlayStation product with a broken seal

• 
  Erin Louise Hunt 🪬 (@erinlouisehunt) reported 14 minutes ago

  I’ve spent so much money with them over the years with phones, watches, AirPods. Like, where’s the reward for loyalty? Ugh! What’s a good phone network to go with these days? @EE

• 
  Mandy (@mandydunne_x) reported 17 minutes ago

  @EE Cant call either as everytime i try i keep getting 'no network or service available'

• 
  Lisa Grantham (@LisaJac03929654) reported 18 minutes ago

  @EE bought two S26 Ultra's - promised buds but its proving impossible to get them 🙁 tried to call customer services but they didn't call us back.

• 
  Ryan (@RyanSP93) reported 19 minutes ago

  @EE trying to connect my new smart hub to the EE app and it keeps saying it can’t. I keep having similar issues like this with your app. Frustrating please help

• 
  Shaun Adams (@shaundadams) reported 21 minutes ago

  @ee Hi, I have problem in establishing with some degree of accuracy when my property is due to be able to access Full Fibre. Having been told last year it would be the end of 2026, now I am told there is no identifiable plan. Not acceptable. Help, please.

• 
  PushbackUK (@PimPGA) reported 21 minutes ago

  @EE A hand? I called them before and once you mention that you have your own router, they can't help you.

• 
  Handsome Nick (@Nicklo2k) reported 23 minutes ago

  @Marzy1867 @EE "Agent closed complaint within 5 seconds of setting it up" Sounds familiar.