EE Outage Report in Chester, England
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The latest reports from users having issues in Chester come from postal codes CH3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chester, England
The most recent EE outage reports came from the following cities: Liverpool, Chester, Mold and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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shaun long
(@shaun_long) reported
from
Huntington, England
@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jenifer King
(@SAkingbav) reported
@EE is there a problem with turning voicemail off at the moment? Have been trying to do so but keep being told “We have a problem”. Thanks
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Barney
(@barney9304) reported
@EE Not much point, it’s 5 days ago and the original problem over 2 weeks so it’s not fixed yet so you can’t do anything anyway! Poor service!
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Tina Dunn
(@TinaDun23586122) reported
@EE you are an absolute disgrace no phone no call from customer services false advertising shame on you
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sleepy
(@NCO33) reported
@EE broadband isn't working, called you three times. Technician was supposed to come but didn't. How long should I wait and pay for a service I don't get ?
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Leah Borromeo
(@monstris) reported
Hey @virginmedia - You're telling me it will take over 7hrs to upload a 30gb file even though we pay for your £59/pm service. Not good enough. We're out of our contract term so, I guess, it's bye bye. Hello @Hyperoptic or @EE? Any other recs for a fast and affordable service?
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Saz
(@dirtystopoutesx) reported
@DRIVING_NAKED @EE Shocking I tell you. Supposed to get 20% off for being an emergency service worker, never managed to get it up until now !! But to get right to the end, get cut off and then they don’t bother calling me back when they have my number 😩never experienced anything like it !!
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Lisa D
(@GeorgiaRegent) reported
Big shout out to the lady I spoke to @EE customer service yesterday. I'd been waiting a week past my go live date for my router to arrive. After speaking to a lovely lady in the cancellation department, she arranged for another router to be sent and it came today! So happy.
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Dillon🤙🏼
(@DillonGascoigne) reported
Hi @EE. I ordered my new phone on 30th November. A week later, I passed a credit check over the phone with one of your customer advisors. I have still not received the phone. I only have just over ten days left to use my PAC code to keep my old number. Can you help?
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Miss Chinandler Bong
(@jemimasop) reported
@EE Unfortunately that doesn't really help me as the 28 day dispatch isn't going to be fulfilled and I probably won't get it even before Christmas now 😔 if I had known this beforehand I wouldn't have upgraded at all.
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Danny Bryan
(@BackhomeMackem) reported
If you are looking for a new phone contract , or even 2, May I offer a little advice . If you value excellent customer service, then please please avoid @EE . Absolutely appalling service . I wonder what @MarcAllera would make of this? All I wanted was a new contract for 2 pple