EE outages and service status in Chester, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
- The most common problems reported in this area mention TV and Phone.
- TV (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chester, England
The most recent EE outage reports came from the following cities: Runcorn, Wrexham, and Chester.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn
|
Phone | 11 days ago |
|
Wrexham
|
TV | 23 days ago |
Community Discussion
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EE Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Amy Atkinson (@amyatkinson8) reported from Chester, England@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Aled Roberts (@aledrob) reported from Saltney, Wales@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England@EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway
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Xbox♏ik29 #XO19🔥 (@XboxMik29) reported from Chester, England@EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay
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Kay Leaver (@mummykay74) reported from Heswall, England@EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?
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Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales@EE The engineers are due back this week again to hopefully fix it. Thank you
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reg morris (@gold123win) reported from Neston, England@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt
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Chris De Burger (P) (@Chris_De_Burger) reported from Llay, Wales@EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.
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Sophie Loftus (@sOphStarLove) reported from Chester, EnglandFantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England@EE im on a iphone xs max but i dont think its the phone as ive not had this problem before
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Luke Attwood (@LukeAttwood2) reported from Widnes, England@MrGayGrimReaper @EE I think it's a problem their end....
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Chris Danks (@christesla) reported from Ellesmere Port, England@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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reg morris (@gold123win) reported from Neston, EnglandWhy #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Richard Davies (@JIGSAW_72) reported from Hope, Wales@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales@EE hi I have a problem with my phone
EE Issues Reports
Latest outage, problems and issue reports in social media:
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D (@DM_1986_) reportedSo I go to Turkey, @EE bill is paid up, come home, service has been cancelled, broadband shut off… And obviously no one to talk to about it…
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REALLY2 (@JimNewcomb10) reported@EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮
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OFFICIAL GAMINGFFC 🚜▶️ (@Gamingffc) reportedYou are having issues and please don't say you aren't, because my internet connection is very low @EE @Ofcom, so low I can hardly load anything #EE
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Ok Addme (@okaddme) reported@EE I hardly get a signal anymore in busy places. Really annoying. How do I get priority signal, is it on my tariff?
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Surtsey (@SurtseyAna) reportedAre corporations dumb, or simply wind-up merchants? @EE You have 2-factor authentication on your website. What if you're trying to find out why your phone is not working?
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Tony Crystal (@TonyCrystals) reported@chocoranges @EE Keep a record of everything, make a formal complaint. Ask for compensation. If they are not reasonable go to comms Ombudsman. I would say £25ph for inconvenience plus null payments during dispute is reasonable. Every email cost 1 hour. Phone calls by the minute rounding up. hth
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Cyclinginlondon (@Cycle77lon) reported from London, EnglandWhy is @ee network coverage in the Wembley area...HA9 0YJ postcode to be specific
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Alison Friend - ⫩ ⚒️ (@xxAlisonFxx) reportedI have never experienced such poor customer service from @EE. Very clear they don't want to retain (very long standing) customers anymore when you get offered ONE upgrade price & then get asked if you want the PAC code to move 😡 @iD_Mobile_UK you will be gaining another customer
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CommonSense? (@AllTooNoisy) reported@EE @BT Hi, I keep getting multiple requests to return hardware. Even though you cancelled my contract by mistake. Your colleague admitted that. I’ve requested a return kit 3 times. Not going to bother anymore. Appalling service. Would be nice to speak to someone on the uk
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Adam Wheatley (@Aldamski) reported@EE please get your s**t together. I spent 90 mins last week on the phone for two calls in the same day to diagnose a fault and now you’ve forgotten to send one of the items you said was faulty. Of course I can’t speak to a human!! Dreadful. Can I terminate my contract?