EE

EE Outage Report in Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester, England 01/21/2026 17:20

January 21: Problems at EE

EE is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Runcorn, Flint, Chester and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomRuncorn Phone
United KingdomFlint Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • dannypercival30 Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales

    @EE hi I have a problem with my phone

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • DylanWynneJones Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • barney9304 Barney (@barney9304) reported

    @EE Still poor signal for me and no reply to DMs?

  • jemccudden Josey - back up North 💙💛🏆 PhD (@jemccudden) reported from Huby, England

    @lufcstats @lawrielee @EE I'm on EE and had no problems at all. Weird.

  • MyNameIsBees Bumble Bees 🐝🐝 (@MyNameIsBees) reported

    Whilst you’re still paying full price for a service you’re not receiving - and the guy on the phone being nothing but unhelpful. @EE sort your customer service out.

  • Ad4mUK Adam :) (@Ad4mUK) reported

    @EE Hey two days our internet has been down in NG15, Hucknall, Nottingham, do you know when it will be fixed,c heers

  • PR0MARE beef galore (@PR0MARE) reported

    @EE hi! I can't receive/send texts or receive calls. no issue making a call or Internet. your coverage checker shows no issue in my area. anything I can do? I need this for 2FA. thank you!!!

  • catheri19156028 catherine smith (@catheri19156028) reported

    @EE whats happening? No service again

  • Masai_Williams Mass Eye (@Masai_Williams) reported

    Nice going @EE time to set up subroutines to see if y’all are not only the, in your words at least, Best Network, but the most complained about one too. This issue with a lack of reasonable recourse has spanned several years, devices and services I’ve had. #neveragain #avoidee

  • bobbybramble66 Robert Bramble (@bobbybramble66) reported

    @EE 1 hour waiting for someone to answer from technical... Because they never called me at 11.30 as promised. Get your act together.

  • priceyred Andrew Price (@priceyred) reported

    @EE hi I’m abroad and turned on roaming by text, I have a spend cap so it’s not working, I can’t change through app and can’t connect to CS…please advise 😬😬

  • dcr_1999 Dougie Poole-Reid 🏳️‍🌈 (@dcr_1999) reported

    @EE have had some unfair criticism over the last 24 hrs. Networks suffer issues, just the same as banks, shops, modes of transport etc. Nothing is fault proof, and works 100% of the time. Yes things go wrong deal with it. #FirstWorldProblems