EE Outage Report in Chester, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Chester come from postal codes CH3.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at EE
EE is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Chester, England
The most recent EE outage reports came from the following cities: Liverpool, Wrexham, Chester, Ellesmere Port, Queensferry and Llay.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Phone | |
| Wrexham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Honey Badger Custodian
(@DylanWynneJones) reported
from
Gwersyllt, Wales
@EE The engineers are due back this week again to hopefully fix it. Thank you
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Johnny Яed
(@ralphtheblue) reported
from
Sandymoor, England
@EE @powelly83 Runcorn is down
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
EE Issues Reports
Latest outage, problems and issue reports in social media:
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outpost6666
(@outpost6666) reported
@EE I'm really getting sick of the lies from your customer care team, really not on!
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ArDent🔴⚪️
(@MidlandMackem33) reported
@Charl_H79 @EE @bt_uk I should have read further down. It’s even worse that they’re 1 company overall. Martin Lewis needs to get this **** stopped!
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John Hearson
(@londonboyjohn) reported
from
Bradford, England
@ianjk23 @EE Drop it down to 4G and test mate, edge of 5G area csn be worse than 4G.
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stephen snowball
(@SnowballSte) reported
@stevenwelsh00 @EE They did this to me. Couldn’t wait to leave them. Horrible company
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Charlotte
(@Charl_H79) reported
@MidlandMackem33 @EE @bt_uk It’s just bad. That means they are getting an extra £16 a month from me. Because they’ve put their prices up across the board. I can’t get out of my phone. I will my internet if I have too.
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stuart wall
(@StuartWall34) reported
@VodafoneUK Roses are Red Vodafone’s not for me For better Customer Service I’ll stick with @EE #ValentinesDay #VeryMeReward
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Jeff Whisky - Slapper
(@jeffwhisky24) reported
@PadWhisky @EE It is awful. The fact they have to increase it beyond the inflation amount seems wrong. Will be gone as soon as possible, most likely moving to @tescomobile
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James 🇬🇧
(@ItsJamesPowers) reported
@EE I had an outcome from the ombudsman, a letter of apology that lasted less than a week. I was told by EE my case would be reviewed so mistakes could be identified with regards to my med-issues. I guess it was a quick review. Loyalty is been abused whilst other handed everything.
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Sarah Jenkinson
(@sjjenki) reported
After being a loyal customer for over 20 years it’s seem wrong that @EE can’t give me a good deal on a mobile. Looks like I will be leaving and heading over to an different supplier.
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Anne Mc
(@annewmc) reported
@EE I’ve received this msg from EE: “Great news! We've updated some of your network settings, please restart your phone to make sure it's up to date” But I don’t have a phone on EE. I have a sim in my iPad. Is this a scam?