EE outages and service status in Chester, England
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Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Chester, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (50%)
- Phone (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Chester, England
The most recent EE outage reports came from the following cities: Ellesmere Port, and Wrexham.
| City | Problem Type | Report Time |
|---|---|---|
 Ellesmere Port
|
Internet | 11 days ago |
|
Wrexham
|
Phone | 20 days ago |
Community Discussion
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EE Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Chris De Burger (P) (@Chris_De_Burger) reported from Llay, Wales@EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.
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Sophie Loftus (@sOphStarLove) reported from Chester, EnglandFantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Luke Attwood (@LukeAttwood2) reported from Widnes, England@MrGayGrimReaper @EE I think it's a problem their end....
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reg morris (@gold123win) reported from Neston, EnglandWill #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS
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Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England@EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway
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Amy Atkinson (@amyatkinson8) reported from Chester, England@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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Scott Kyle (@ScottKyle82) reported from Rhostyllen, Wales@EE please explain how I can have 4/5 signal bars of 5g but my download is at 1.90mbps and my upload is only 0.02mbps. I cannot work woth these speeds!
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Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Rio Doherty (@rio_doherty_cfc) reported from Chester, England@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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Rob (@Rigobluenose) reported from Littleton, England@EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls
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atatürkünaskeri1881 (@SALAKEGITICISI) reported from Ellesmere Port, England@EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?
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Dannyefc1878 (@dannypercival30) reported from Coedpoeth, Wales@EE hi I have a problem with my phone
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reg morris (@gold123win) reported from Neston, England@Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019
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Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales@EE The engineers are due back this week again to hopefully fix it. Thank you
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
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Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, EnglandJust for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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_rambo£ (@_rambo_17) reportedYou r customer service is bad been on 3 calls today totaling 3 hours and still no service @EE
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Peter Jordan (@jordanpaj) reported@EE Thx. The issue is that many users are generally older not very tech savvy, (my neighbour is 92) and so could well end up with no service if there is a power cut.
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leilani dowding 🌸🚜 ☮️ (@LeilaniDowding) reported@mk_hostile17 @EE Ok. Broadband then. That goes down in a power cut
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Jo (@JoCornwall26) reported@EE exactly how long am I supposed to stay on hold??? You promote good customer service, this is a joke!
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Ian Wardell (@ian_wardell) reported@EE I've already told you I don't subscribe to the EE mobile service. So could you explain to me please why you think that my phone has an EE SIM card inside it?
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Also Stu (@stuinweymouth) reportedCan someone explain what @EE are doing?? Out of contract. I sign up to a sim only deal on Saturday. Get thanks for your order and here’s details of contract. Look at the app. They haven’t done it!! If you go to a contract paying less money they cancel the order. @Ofcom
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À𝕓á𝕪ọ̀𝕞í (@TheDealEnvoy) reported🚨 Scam alert. Be careful out there. Hackers are getting really sophisticated. Just had an unsolicited call from 01438 989236 claiming to be @EE customer service. Sounded professional. Said they had a promotion that would bring my monthly bill down. Asked for my last name, then said I’d get a code from @EE and should read it out to “verify” I was the account holder. Checked the number that called and the number that sent the text. Instantly knew it was a scam. Called @EE myself on the official number and reported it. Never give anyone a code sent to your phone. Hang up and call the company directly.
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Lee (@smil3r5) reported@EE It’s a waste of time. These poor signal issues we speak of have existed for almost 2 years. My phone claims to have a 5G reception but doesn’t actually work. Anyway like I say, no trouble. The 2 years is almost up and I’ll be free. Good day to you 🫡
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Lumpy Pete (@LumpyPete) reported@LeilaniDowding @EE They did this to us a couple of years ago, bought an uninterruptable power supply (UPS) for any power cuts which happens a lot round here. Can't help thinking we'll regret getting rid of landlines, we're putting all our eggs in one (digital) basket, no good will come of it.
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Alex Burns 🇬🇧🇬🇧🇬🇧 (@RaPiDkIlLzZz) reported@CharlesSav66 @EE Its a nightmare thr money they make out of us and the app if terrible, like hokng bavk in tome to when apps used to be bad tonuse