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EE outages and service status in Chester, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Chester, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Apr 16, 8:26 PM GMT+1.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 33% Phone (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 16: Problems at EE

EE is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Wrexham, Runcorn, and Chester.

CityProblem TypeReport Time
Wrexham Internet 4 hours ago
Runcorn Phone 16 days ago
Wrexham TV 29 days ago

Nearby cities with recent reports

Wrexham

1 recent signals

4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • BraggKenny
    Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • JIGSAW_72
    Richard Davies (@JIGSAW_72) reported from Hope, Wales

    @EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019

  • ralphtheblue
    Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • KerryPearse
    Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019

  • Rigobluenose
    Rob (@Rigobluenose) reported from Littleton, England

    @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

  • christesla
    Chris Danks (@christesla) reported from Ellesmere Port, England

    @EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial

  • XboxMik29
    Xbox♏ik29 #XO19🔥 (@XboxMik29) reported from Chester, England

    @EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay

  • Chris_De_Burger
    Chris De Burger (P) (@Chris_De_Burger) reported from Llay, Wales

    @EE My service has deteriorated year on year. It seems every time I get a text to say your engineers are working on a problem, the next day is worse. This is over 15 years. Today I've had to use my other phone with an ID SIM to hotspot for internet. Time to go I guess.

  • _JSpill
    Jonathan Spillane (@_JSpill) reported from Ellesmere Port, England

    @EE you have the worst website I’ve ever seen without doubt. Never works properly. Trying to add something to my account and never works. Rubbish!!

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

  • camryalls
    CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS

  • aledrob
    Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

  • KerryPearse
    Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • SALAKEGITICISI
    atatürkünaskeri1881 (@SALAKEGITICISI) reported from Ellesmere Port, England

    @EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • T_Northernbloke
    Andrew Harbot-Taylor (@T_Northernbloke) reported

    @Farmeronecow @O2 That's why I left. Well that and when I complained about the signal I got told I needed to buy land and get planning permission myself and then they would look at putting one up. Moved back to @EE and normal service resumes.

  • kittenkong42
    Kitten Kong (@kittenkong42) reported

    This is why I stuck with same mobile provider so long! Moving from 3 to @EE - got a contract for a new eSIM, gave my PAC code. Tried to get eSIM and I can’t download it because of a data mismatch. Store couldn’t help, online tried to charge me to send a QR code

  • jmcgamer1980
    NINPLAYBOX (@jmcgamer1980) reported

    @EE is there an internet outage in Carmarthenshire area ? Had no internet access at home for hours , I've tried all the steps to remedy it but still not working

  • JesusLuvsYooh
    Stephen Allen (@JesusLuvsYooh) reported

    @EE Hi, your website seems broken this week, for users that have logged in. Im also getting a "BLOCKED" message now too after trying to navigate around, is this a situation you are aware of and are in process of fixing? Thanks!

  • devere306
    Martin Packford (@devere306) reported

    I pay a lot of money @EE for your tv package as well as 1gb internet. Why are your live sky channels constantly glitchy regardless of how many resets I do? Even other channels are the same but sky sports is by far the worst. Not good enough is it when it’s every 30 seconds or so

  • IsabelleSm16608
    Isabelle Smith (@IsabelleSm16608) reported

    @EE Your customer service is impossible to contact! I’m in Australia so I can’t download your app and I can’t phone you. Get an email or something! I’m being so overcharged and I have no way of contacting you 😭

  • Dog_Toffee
    Dog_Toffee (@Dog_Toffee) reported

    @UmbreonCollectr @GreenVapinGiant @EE I get 5G network and 100mbps speed

  • Ace053381840899
    Ace (@Ace053381840899) reported

    @EE your wifi box is so bad! Gave and promised false hope and trust but no the wifi service never seems to connect, always cuts off, just all around problems. Might just have to look into getting virgin media

  • BrianSlater1976
    Brian Slater (@BrianSlater1976) reported

    @EE This is becoming ridiculous. WiFi connection is so slow and still no mobile signal. Can hardly check for updates l.

  • JimNewcomb10
    REALLY2 (@JimNewcomb10) reported

    @EE Awful experiences trying to downgrade an EE/BT Broadband/TV bundle by phone. They try to get u to sign up to extras u don’t want, saying that that’s the only bundles available; whilst advertising on line cheaper deals. When confronted they lowered price. But NO! Take care 🤮