EE

EE Outage Report in Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Chester come from postal codes CH3.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester, England 03/05/2026 15:35

March 05: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Chester, Wrexham, Ellesmere Port, Queensferry, Llay and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomChester Phone
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWrexham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • DylanWynneJones Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LucySharppp Lucy Sharp (@LucySharppp) reported

    @EE why is your service so bad in the TN16 area?

  • BrianGr16285359 Brian Green (@BrianGr16285359) reported

    @EE The problem is not phone related. Nor is it my card. Your automated service did not work as well as payment over the phone with an EE representative.

  • Jessdaybradleyx Jess Day-Bradley 💙 (@Jessdaybradleyx) reported

    @EE what’s happening to the signal around Dudley at the moment? Very poor signal, if not very poor, none at all!

  • bm_grimes grimes (@bm_grimes) reported

    Another yet wasteful call with @EE , again no idea with what’s happening with our broadband and we now have to wait till Tuesday! We’ve already been waiting THREE WEEKS. Would probably be quicker to cancel our contract with them rather than wait!!

  • OffWhiteWitch Wendy Price (@OffWhiteWitch) reported

    @EE price increase email received, ta. Why would you state the minuscule CPI rate of inflation (0.6%) instead of just saying “we are putting our loyal customer charges up by 4.5% - 7.5 times the CPI rate of inflation”! Say it how it is and don’t treat your customers as stupid!

  • lovesikkrayzee Lovesikkrayzee (@lovesikkrayzee) reported

    @Immortal_Bunnie Rocking superspeeds like myself in no time. I did say @EE were the people to go with. I stream. Aswell as having 4 ps4s, 1 wired. 1 PC wired, Laptop wireless. 8 Tablets. 3 TVs, 7 Phones, Alexa, TP Range Extender and a few others. They and I won't let you down bro. #BunnieFam

  • charlik67 Charlotte (@charlik67) reported

    @EE Hi there’s no service/signal or data in DT4 9LG area of Weymouth, Dorset. I’ve had to walk 10 minutes down the road to get a signal and 4g 🤔

  • NoucheNdiaye 🧡 Nouche Ndiaye 🇸🇳 (@NoucheNdiaye) reported

    @EE your service is rather appalling. Charging a long-term customer £1.8/mn for either made or received calls when @VodafoneUK offers the same service at £1/mn (almost half the price)!!

  • _Jack_HD Jack (@_Jack_HD) reported

    @EE was wondering if I could get some help in terms of upgrading contracts. Having a little trouble with the website

  • StooshDivina Something_aboutDivina (@StooshDivina) reported

    @EE That's not what customer service has said over the past two months nor the idiot Darren Ward said during our call yesterday. EE customer service have had no interest in resolving the issue of regular loss of signal and dropping calls.