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EE Outage Report in Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester, England 11/21/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Wrexham, Chester and Rhostyllen.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomWrexham Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWrexham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • shaun_long shaun long (@shaun_long) reported from Huntington, England

    @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • KeithCP2 Keith Pates (@KeithCP2) reported from Nottinghamshire, England

    @EE Are all your staff on strike tofsy or what, can't get no service anywhere for my pack to renew tomorrow srnd DM sent text to top up more than once been on twitter 2 or 3 times no idea if anything has gone on, hope not or some will have to go back in my account tried £20

  • SannanIqbalUK Sannan Iqbal🏳️‍🌈 #FreePalestine #BLM #NHSPay15 (@SannanIqbalUK) reported

    Hey @EE I would like some assistance to cut off a pay as you go sim please as someone else is using my grandma’s number and it is causing issues, how may I go about this please? Thank you

  • theworstbill Bill Adams (@theworstbill) reported

    @WhichUK @GoDaddy is absolutely awful. Was a relief to be rid of their loss-leading then profit-gouging business model. @EE customer service is also an absolute disaster and I’m glad I never have to deal with them again.

  • KayCTrulyLifted ੈ✩29K (@KayCTrulyLifted) reported

    @EE why is it everyday mask down in my area? why should i pay for something i can’t use?

  • Mozzla_ Dylan (@Mozzla_) reported

    @EE Well I've been waiting since 12pm today and no response and still having the issue so here hoping tomorrow I'll get help

  • devine__ devine (@devine__) reported

    @EE Existing customer, and even though I was logged it it kept logging me out and popping up with that

  • Crazy_Rach RedRach (@Crazy_Rach) reported

    @EE I recently upgraded my mobile phone and contract and I have just received my bill and it it’s is charging me for 2 separate numbers. I never wanted a new number or line. Just an upgrade with my current number.

  • HollyJ_xxx Holly Jevons (@HollyJ_xxx) reported

    @EE Hello, my number has recently been activated after being cancelled by the Fraud Squad. However, I am unable to see an option to add a pack to my account or see my current add ons. Would you be able to help please?

  • NCockney NorthernCockney (@NCockney) reported

    @EE You can't pay your bill online because ONCE AGAIN your useless my EE web is not working. For a communications company, you have the worst online systems on the planet!

  • SannanIqbalUK Sannan Iqbal🏳️‍🌈 #FreePalestine #BLM #NHSPay15 (@SannanIqbalUK) reported

    Hey @EE I would like some assistance to cut off a pay as you go sim please as someone else is using my grandma’s number and it is causing issues, how may I go about this please? Thank you in advance.