EE Outage Report in Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chester come from postal codes CH4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Chester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 29: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chester, England
The most recent EE outage reports came from the following cities: Liverpool, Chester, Runcorn and Flint.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Paul Martin
(@PaulMartinAcc) reported
from
Liverpool, England
Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me
-
reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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James
(@inman08) reported
from
Liverpool, England
Anyone on @EE having any problems with internet
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Baz
(@Barry1878) reported
from
Liverpool, England
@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
-
C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
-
Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Kay Leaver
(@mummykay74) reported
from
Heswall, England
@EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
-
shaun long
(@shaun_long) reported
from
Huntington, England
@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
-
KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Nicolle Evans
(@coley_elizabeth) reported
@EE 2 more days and I can finally be done with paying you for a "service" that isn't provided. In the last hour I've lost count of how often we've lost broadband signal. In the last year? Ridiculous.
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Andy Campbell
(@4gone_Confusion) reported
@FrStephenB @virginmedia Yeah, I now have to factor in extra cost of back-up data if I'm running a course or coaching... Can't really help with the kids schooling that way though, and tbh the (@EE) 4G can be patchy too
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Pam del bueno
(@Thegiraffepam) reported
@EE hello! I’ve been trying to get in contact with the team and haven’t been able to do so. Pls, I would like to get some help with my broadband calls and text. Thank you
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Katie Fleming
(@Fkatiee) reported
@EE hello, please help. My new phone is going to the wrong address due tomorrow. Please can you DM me ASAP?
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James Holmes
(@JmsH1ms) reported
Shocking customer service from the normally brilliant @EE tonight. 3 hours on live chat as they sent my new #Galaxy21 to the wrong address and they still haven't sorted it
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Allan Y
(@MountainAllan) reported
@EE I'm trying to login to download my latest bill but keep getting an error message. This happens on both the website and the app. Website problem has been in place for the last 24 hrs. Can you let me know when the website will be available for use?
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Ben Kelly
(@benson1977) reported
@EE hello, can someone from your customer service team DM me regarding an overcharge on my account. Thank you
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Ally Farquhar
(@allyfarquhar) reported
@EE @btsport once again your app fails to won’t to play. What’s the point of having this on my contract if it doesn’t work?!! Why is it so complicated for you to have a functioning app? #fail #btsports #EE
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AK
(@AK_B100) reported
@caravans_x @EE My signal just goes out randomly and it’s really starting to get on my nerves. I can barely make calls outside unless I’m on WiFi calling
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Gary
(@Gary75960358) reported
@EE I try login to my account but the page say a4.46.1-f431ei try putting the app in again but it say some code help it say you are fixing page I try two time some thing