EE Outage Report in Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Chester come from postal codes CH4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Chester, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 01: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Chester, England
The most recent EE outage reports came from the following cities: Liverpool, Llay, Chester, Runcorn and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Chester |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Chester, England
Latest outage, problems and issue reports in Chester and nearby locations:
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Uriel De Simoni 📖
(@Urieldesimoni) reported
from
Chester, England
Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Honey Badger Custodian
(@DylanWynneJones) reported
from
Gwersyllt, Wales
@EE The engineers are due back this week again to hopefully fix it. Thank you
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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Johnny Яed
(@ralphtheblue) reported
from
Sandymoor, England
@EE @powelly83 Runcorn is down
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reg morris
(@gold123win) reported
from
Neston, England
@Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE im on a iphone xs max but i dont think its the phone as ive not had this problem before
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Dannyefc1878
(@dannypercival30) reported
from
Coedpoeth, Wales
@EE hi I have a problem with my phone
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this
-
Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
-
Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kaelen
(@Kaelen08764451) reported
@EE my 4g will not work I have over 90GB of data left have bars and am unsure why it’s not working
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Michael Snape Duke of Chorley
(@mcs1965) reported
@somersetbagpuss @EE I had the same proble with EE! Switched to another service provider now. You could always turn “wifi calling” on
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Rob Owen
(@robowen62) reported
@EE so for 10 years EE has provided us with a signal box to boost our signal in our house. Now they’re discontinuing this service so we have to use Wi-Fi calling and that’s our virgin Wi-Fi we’ll be using but the issue is my iPhone is now looking for a signal that isn’t there so
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Tom Kelsall
(@Stonelaughter) reported
@EE So maybe you can explain what the extra £630 fee is for? I'm already paying you for the phone, the fix is £200ish which I'm willing to pay - what's the additional £630 for?
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Prof Paul Bernal
(@PaulbernalUK) reported
Currently sitting in an @EE shop, but no-one in the shop ‘has the authority’ so I’m on an EE phone on hold to EE, listening to terrible music.
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Hector Skill #FBPE
(@HecSkill) reported
@PaulbernalUK @EE they can't do anything useful in the EE shops themselves, 'only' the people in the call centre who never meet you or see your ID can. Ludicrous
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Prof Paul Bernal
(@PaulbernalUK) reported
@EE What would help is people actually listening to what is being asked. I had very specific requirements for my aunt’s situation, and it looks as though your staff just nodded through and didn’t listen at all.
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Jack
(@jackprice1990) reported
@EE I' hoping you can help me. I'm planning to go to the US for 2 weeks from June 24th. If I add roaming as an add-on to my account for that bill period will I use my minutes, texts, and data as normal with no extra charge other than the add-on?
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Chris Hodder
(@Lobby_Hodder) reported
Had a very productive morning dealing with an internet outage. Compounded by the fact that my @EE portable wifi thing I bought as a backup has mysteriously stopped working. How's your day so far?
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Katie Louise Bell
(@Bel2Bell) reported
@EE hello is there any way I can cancel one of my other numbers without calling can’t deal with being on hold x