EE

EE Outage Report in Chester, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester, England 01/10/2026 17:10

January 10: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Runcorn, Flint, Liverpool, Chester, Mold and Wrexham.

Loading map, please wait...
City Problem Type Report Time
United KingdomRuncorn Phone
United KingdomFlint Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • Urieldesimoni Uriel De Simoni 📖 (@Urieldesimoni) reported from Chester, England

    Just for the record, @EE’s broadband internet service sucks. I thought it was good for you to know guys.

  • DylanWynneJones Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Traceyteebone Tracey Morrissey (@Traceyteebone) reported

    @EE Then I would like to report that this is a scam! Caller told me he could escalate my complaint and wanted to direct me to download an app for a refund. Sounded dodgy so I hung up.

  • thescribblewolf scribblewolf (@thescribblewolf) reported

    Starting to loose all faith in @EE - phoned them today for help, the minute they realised they couldn't sell me a more expensive package - the girl just didn't care about anything I had to say. I've been their customer for years (after being transferred to EE via BT).

  • THFC_FOR_LIFE Alex (THFC FOR LIFE) (@THFC_FOR_LIFE) reported

    @EE - is there a service issue in the Barnet / EN5 area? My mobile internet / 4G / 5G is not working. Tired all the usual diagnostic steps.

  • ebbs1234 ebbs (@ebbs1234) reported

    @EE So please can someone sort this out as the staff in your shop in hove are no help at all. I can dm you the number..

  • afrolaff Afrolaff (@afrolaff) reported

    @EE Hi. Just received this message: “Could not activate mobile data network”. Right now, my mobile has stopped working. What’s happening ?

  • Coal_Miners_Son Mr Blue Sky (@Coal_Miners_Son) reported

    @EE @bt_uk absolute joke, broadband been down since 1pm Thursday 14th and cannot be looked at until Tuesday 19th. Not interested in resolving sooner.

  • i_drive_the_bus The Driver 🏴‍☠️ (@i_drive_the_bus) reported

    @EE are ******* useless, first off sent me the wrong phone, messed up my add on and new contract price, I'm still within my 14 days cooling off period yet they want to charge me 1600 quid to cancel, I'm done with them, been with you almost 30 years and this is how I'm treated

  • PC2502 Paul Cowan (@PC2502) reported

    @EE Nothing to do with outages, you plain LIED when claiming to have a good network. Poor signal strength ALL THE TIME in the area I live, and no 5G in the west end!! I should have stayed with Vodafone. You get what you pay for.

  • AlanBM91 Alan 🇱🇻🏴󠁧󠁢󠁳󠁣󠁴󠁿🇱🇹 (@AlanBM91) reported from Leven, Scotland

    What is going on with @EE signal? Used to be brilliant but now I'm not getting signal anywhere. Missed out on MCR tickets today as couldn't get a signal.

  • forkinofficial Joe Forkin (@forkinofficial) reported

    Just a heads up to anyone thinking of going into contract with @EE on TV & Broadband. I was miss sold on their call of which they now have no recording of. Leaving me with the only option to cancel free of charge, rather than just including Netflix that was offered 👍🏻 steer clear