EE

EE Outage Report in Chester, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Chester, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Chester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Chester, England 09/16/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (38%)

    Phone (38%)

  2. Internet (35%)

    Internet (35%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (9%)

    Wi-fi (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Runcorn, Ellesmere Port, Wrexham, Chester, Northop and Mold.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomRuncorn Wi-fi
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomLiverpool Total Blackout
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Chester, England

Latest outage, problems and issue reports in Chester and nearby locations:

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • amyatkinson8 Amy Atkinson (@amyatkinson8) reported from Chester, England

    @EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • DylanWynneJones Honey Badger Custodian (@DylanWynneJones) reported from Gwersyllt, Wales

    @EE The engineers are due back this week again to hopefully fix it. Thank you

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @EE It is now fixed but having lost service for 24 hours for a change EE made. I went to the Chester Broughton store as chat and call centre were constantly unavilable

  • camryalls CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bumblegoth BumbleGoth 🐝🦇 (@bumblegoth) reported

    I cannot confirm if the child was broken, I wasn't given that information. I was only told about the phone. The person did suggest I get the phone number removed from the Google business listing. @bt_uk @EE any idea how I do this? (2/2)

  • MzChy 5ft Cute 🇧🇧🇩🇲 (@MzChy) reported

    EE’s network has been terrible lately. I can’t make any calls. I can’t even call 150 to speak to someone about it. This is unacceptable considering the high monthly costs @EE

  • itsJuliaHardy Julia Hardy 🌈 (@itsJuliaHardy) reported

    @Vikkstar123 @BAFTAGames @EE Presenter Vikk?! Why did you never tell me this was your secret career goal…

  • HannahK40562991 Hannah Kay (@HannahK40562991) reported

    @EE hi, trying to pay my phone bill but your websites down… but you’ve cut my phone off…

  • VeryAngryVegan Al Ⓥ 🌲🐾🥑🍌 (@VeryAngryVegan) reported

    @EE hi we are still waiting for a call back from you guys to apply our discount as promised months ago, you promised a call Sunday and it never happened we have been let down about 8x overall by you now it’s disgusting.

  • bumblegoth BumbleGoth 🐝🦇 (@bumblegoth) reported

    Recently had @bt_uk @EE fibre broadband & phone line installed. The phone number we've been allocated used to belong to a phone repair shop. We're getting calls daily. Today's call: "hello, my husband threw his phone at our child and it's broken (the phone) can you fix it?" (1/2)

  • JamieKnowlden1 Jamie Knowlden (@JamieKnowlden1) reported

    @EE have I have a complaint on my account and have had no one get back to me?? Help?

  • stephen501 Kein Engländer mehr- Ich bin Europäer Stephen (@stephen501) reported

    Now that's a laugh @EE customer service shuts at 7 pm, but rather than hang you up or tell you, they just keep you hanging on.

  • sarahwyliex Sarah Wylie (@sarahwyliex) reported

    @EE why is it so much more expensive when upgrading a monthly contract than if I was a new customer wanting the exact same phone & plan? Quite disappointing for loyal customers…

  • floweroflondon mostly-at-home-in-london (@floweroflondon) reported

    Wow, @EE continue to be appalling. They've "closed my complaint". They haven't dealt with my complaint.