EE Outage Report in Ellesmere Port, Cheshire West and Chester, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Phone (43%)
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Internet (36%)
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Wi-fi (10%)
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Total Blackout (6%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Chester, Widnes, Cheshire West and Chester, Heswall, Runcorn, Upton, Prenton, St Helens, County of Flintshire and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Birkenhead |
Phone | |
| Chester |
Phone | |
| Widnes |
Phone | |
| Liverpool |
Phone | |
| Liverpool |
Phone |
Community Discussion
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EE Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Xbox♏ik29 #XO19🔥
(@XboxMik29) reported
from
Chester, England
@EE I never got into the other foldable screen phones like the Samsung Fold as I doubted it would be durable enough, turns out I was right. The #SurfaceDuo on the other hand looks much more suitable. I'm just hoping it has 5G though. 🤞 @panos_panay
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Sophie Loftus
(@sOphStarLove) reported
from
Chester, England
Fantastic customer service from @EE today. Didn’t want to upgrade my phone as I have an add on phone so they changed to sim only & knocked my monthly bill by £60 in doing so 👏🏻👏🏻👏🏻
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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reg morris
(@gold123win) reported
from
Neston, England
Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS
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Rio Doherty
(@rio_doherty_cfc) reported
from
Chester, England
@tommorrey1 @EE I only used it for half an hour because my WiFi was down. Half an hour later 1.6GB has gone!
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
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Kevin
(@kevinspower1) reported
from
Hoylake, England
@EE Day 4 of no signal in CH62 4UE. It’s a joke.
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
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Richard Davies
(@JIGSAW_72) reported
from
Hope, Wales
@EE Why does it take so long to fix a fault, I’ve had no internet access since 10am Thursday, told@it will be another 4 DAYS before engineers can attend 🤬
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Cross
(@JamiecrossNDY) reported
@EmMaria87 @EE I started out working in retail and most of my jobs have been customer related. I wouldn't dream of not taking a booked appt seriously. Not just that, turning away commission doesn't make sense
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Bridleway B&B
(@bridlewaybb) reported
@EE Hi I have no internet. Is there a problem?
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tim bwa
(@timbwa1) reported
@EE can you sort out the scammers using your network sending texts messages and calls pretending to be local services. #tightenup
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John Gotti
(@TeflonJohnGotti) reported
@EE I bought a new iPhone 12 Pro Max and I’ve been given grief about cancelling my plan that I took out 4 days ago, I’m still in the 14 days cancellation period yet your employees won’t cancel the plan. If I don’t get this cancelled I will go through the bank and have paymentstop
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Amadoncraic
(@Amadoncraic) reported
@JakeOKane @EE @Virgin Communication companies are by far the worst communicators when things go wrong. I think every CEO of every tech company should be made to do a day on their own help desk and visit a customer who feels let down face to face at least once an month.
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Mitesh Patel
(@mitsyp7) reported
Hi @EE - I've got a new contract with EE & agreed to trade in my old phone (from various models including S7 and a S5, of which i have both from EE). However when I got my trade in email it's stating i have to swap my S7. This wasn't part of the deal! Help please
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Laura Greaves 💙
(@laurastunurse) reported
@EE I was told i would get a call back tonight at 7 to sort out my daughters phone as the battery is playing up. Phone call never happened! not happy as it will be soon too late for me to do anything about this! shocking customer service
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Helena Zaum
(@hzaum) reported
@EE just off the phone with my very upset Mum who has had an awful experience in one of your shops - from one of your store managers making her feel old and incompetent. She isn't. Please contact me.
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Rab campbell
(@Grascid) reported
@EE why is your website trying to say my sony experia 5 isnt compatible with 4G, 3G or even 2G???? And then saying visit shop to buy a phone that is??? Signal has gotten alot worse in my entire area n checked for problems
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John Gotti
(@TeflonJohnGotti) reported
@EE I will have payments stopped and I will get a refund of my £200 that I paid upfront as well as the cost of my other bill which was £16.15 that wasn’t refunded when I started the new plan a month earlier than when my old one ended. I need a response now #ee #refund #cancel