EE

EE Outage Report in Ellesmere Port, Cheshire West and Chester, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

The latest reports from users having issues in Ellesmere Port come from postal codes CH65.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Ellesmere Port, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Ellesmere Port, Cheshire West and Chester, England 05/15/2025 17:25

May 15: Problems at EE

EE is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (39%)

    Internet (39%)

  2. Phone (24%)

    Phone (24%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (10%)

    Wi-fi (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England

The most recent EE outage reports came from the following cities: Liverpool, Ellesmere Port, Chester, Upton, Flint, Bromborough and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomEllesmere Port Phone
United KingdomLiverpool Phone
United KingdomLiverpool Wi-fi
United KingdomLiverpool Phone
United KingdomLiverpool Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Ellesmere Port, England

Latest outage, problems and issue reports in Ellesmere Port and nearby locations:

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • shaun_long shaun long (@shaun_long) reported from Huntington, England

    @EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • ArronJamesLyon2 Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • tamijadeovery Tami 💖 (@tamijadeovery) reported

    @EE hi. Please help. I’m away and paid for a global text add on but I still can’t send any text messages

  • arronlaws Arron Laws (@arronlaws) reported

    @EE Can someone please help me with an item I purchased from you a few months ago?

  • SanjayP66196597 Sanjay Patel (@SanjayP66196597) reported

    @EE Why anyone would want to join the crooks and thieves that are @EE is beyond me. They just steal customers money then blame the customer!!! #thieves#crooks

  • Kingbe12 Lewis King (@Kingbe12) reported

    @EE signal in my area has been awful 4G/3G signal showing but dropped calls and no data connection - been told that this is due to trees but I am under the impression the mast is in a open field. Does the mast need maintenance?

  • Valiot060594 Claire Dack (@Valiot060594) reported

    @EE for months now I've had problems with outgoing voice on calls and calls dropping. Probably over a year now if I'm honest. When I've contacted tech they've always said there's either no problems or on one occasion I got lossco for one month. I've been putting up with it but

  • basillfawlty Basil F (@basillfawlty) reported

    @EE 4g signal atrocious in pe25 ingoldmells makes me wonder why I pay for this crap from you

  • ldramsey72 Lee Ramsey (@ldramsey72) reported

    @EE need help to switch my broadband account from a 4g mobile to fibre

  • ErinMer8 Erin Meredith 💐 (@ErinMer8) reported

    @ldramsey72 @EE I was frustrated contacting support for all the time till I was referred by a friend to Multitask_support on Instagram they did an excellent job retrieve my stranded account.

  • EyesNurse Daniel Overton 🏥👨‍⚕️ (@EyesNurse) reported

    @ee you might get a bad rap sometimes but Johnny in Derry and John in cancellations/upgrades were on top form this morning! Cancelled my #AppleWatch data plan without question and without trying to push another product or upgrade on me.

  • sianybbz Siâny Taylor (@sianybbz) reported

    @EE Any update on the technical issue in ch40je? It’s been nearly 3 days now without any 4g.