EE Outage Report in Ellesmere Port, Cheshire West and Chester, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Ellesmere Port, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Ellesmere Port and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Ellesmere Port, Cheshire West and Chester, England
The most recent EE outage reports came from the following cities: Widnes, Liverpool, Chester, Runcorn, Neston, St Helens, Upton, Ellesmere Port, Mold and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Widnes |
Internet | |
| Liverpool |
Internet | |
| Chester |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Runcorn |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Ellesmere Port, England
Latest outage, problems and issue reports in Ellesmere Port and nearby locations:
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Anton
(@MawdsPaws) reported
from
Birkenhead, England
@EE That's OK Ed. Hope you're not working too hard.
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CamRyalls
(@camryalls) reported
from
Chester, England
@EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Amy Atkinson
(@amyatkinson8) reported
from
Chester, England
@EE trying to contact someone re PAYG. Topped up with an unlimited minutes pack but can’t place calls (says I need to top up). Need to speak to someone. Customer service charge 25p/m please top up?! I should have minutes. Awful service.
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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shaun long
(@shaun_long) reported
from
Huntington, England
@EE Currently on the phone with one of ur team trying for 2 weeks to sort out my Bt Sport with smart plan done everything asked not moved at all. Upgraded 2 weeks ago bout to cancel my contract awful service spent slot of money on contracts over years. LOYAL CUSTOMER?!!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Alexander
(@mulleralexander) reported
@EE 3rd day since I’ve contacted you regarding my iPhone dying on me, I’ve had it less that 12 months. Many phone calls and still yet to arrange for someone to pick it up. The amount of money I pay you and your customer service is appalling
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Dawn Wainwright
(@DawnWainwright1) reported
@EE I have not had any service at all whilst at work in the day at FY6 8JX since last Tuesday. Do you know when this will be resolved.
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David Croy
(@inverarish) reported
@EE Good morning. Speed fluctuates a lot Lot of lag with stream watching. Have reset router. Just disappointed as never happened with previous supplier and EE came recommended.
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Kerrylouise Edge
(@Princesskizzi84) reported
@EE I'm absolutely fuming been a customer for 8 years and just been called a liar from your tier 2 tech team I won't be paying anymore bills
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Tessa Kerrich-Walker
(@yesyesnomaybe) reported
@EE I'm a PAYG customer and I need an invoice for all my purchases please. Urgent!
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Surj
(@SurjSingh1979) reported
Hi guys having issues with @EE pocket landline. I keep getting calls from people thinking I'm Apple or Samsung. They are even dialling a different number but coming through to me. Happening for a last 3-4months. Anyone having issues? #ee #pocketlandline
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Mark Mitchell 💙
(@Mark66mitchell) reported
from
Stoke-on-Trent, England
@EE Every so often, my account says I have extra charges - ranging from 50p to £300. When I log out and back in again, it’s zero and I’ve never been charged the “Extra”. Why is this happening?
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CODED1982
(@AndrewAbbey) reported
@EE - Still appalling service in HU7 3. I see you acknowledged a fault but no ETA on when it will be fixed. I need my phone for work.
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bearheadroom 🕊
(@bearheadroom) reported
@EE I’m ready for stopping your device been way you before when you were orange and the customer service is a joke. Been with you for years and years . Have 2 phoned out with you also an I can’t even get Internet in two room ? Joke
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meg
(@acnh_arlandria) reported
@EE i have ordered a new phone today. didn’t realise i selected someone to help me set it up, can i cancel this and still receive it tomorrow without the additional help?