EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Holywell, St Helens, Skelmersdale, Upton, Ellesmere Port, Birkenhead, Runcorn and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Holywell |
Phone | |
| St Helens |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Adam 🌮🌮 Lynch
(@LynchAAL) reported
from
Formby, England
@EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Alicia
(@alicia_smith90) reported
@EE hi, im currently in the canary Islands, I've just tried calling someone in the UK (my home country) and it tells me to ring 470. I try to ring that and I basically cannot go through to anyone! Help?!
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Gary Chapman
(@Gazby77) reported
@EE App not working and not accepting payments, so don't start harrassing me for payment because your useless systems are sub standard.
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Paul Sitton
(@sitton_paul) reported
@EE Hi. I received my order today. Could you check something please. Part of my offer was free ear buds. I haven't got them customer order 56826795. Sorry its been a bit of a mare. Waited in all yesterday for DPD. Had to book them for today as they didn't come. Thanks
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ndubuisi johnbosco
(@buscana) reported
@EE My can't log in to my EE APP. It first asks me to add my number, then it goes ' sorry we're unable to complete your request right now.' What could be the issue please?
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Katie Jackson
(@KTVJ1) reported
@EE I have just arrived in Spain and my phone will not pick up a mobile network. It says that I get 24/7 support with my business account but I am unable to find where on the app. How do I get in touch?
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Abid
(@abidslife) reported
@EE @EE I ordered Samsung fold z 512gb green as upgrade. Was meant to come 2 days ago but still not have it.. been told it’s in checking phase… worst lies I’ve heard!!!! #lies #poorservice #donotbuy
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@EE Customer Service an old saying The Customer is always right, also I have the money, you have the goods, I can take my money elsewhere just wasted time from 6pm with casey, says enough on for renel and refusing to top up £10 for me I will be reporting this to Customer Service
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⚒C H A R L E Y⚒
(@CharleyWHU) reported
@EE I was in hospital with a very sick child yesterday and I had no reception what so ever so couldn’t keep in touch with my family (hospitals WiFi wasn’t great) the person next to me on a different network was able to use their phone normally and receive phone calls..sort it out
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WINSTON MCCARTHY
(@WINMCCAR) reported
@EE Not able to use the service of this network since last 5 days constant interrupt of calls how can this allow to continue and expect me to pay the bill , i have made numerous amount of contact to understand why this allow to continues no one answer the phone
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Matthew Wall
(@matthew_wall) reported
Major internet outage in SE10 @BT @EE @SkyNews