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EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Birkenhead come from postal codes CH42 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Birkenhead, England

The most recent EE outage reports came from the following cities: Runcorn, Liverpool, Prenton, Birkenhead, St Helens, Holywell, Skelmersdale, Upton, and Ellesmere Port.

CityProblem TypeReport Time
Runcorn Phone 4 days ago
Liverpool Total Blackout 9 days ago
Liverpool Internet 13 days ago
Liverpool Phone 14 days ago
Liverpool TV 15 days ago
Prenton E-mail 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • KStaff1878
    KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • tspaloma2
    mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • Barry1878
    Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • IanParks_
    Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • PaulDC28
    PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • PaulDC28
    PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • CallumKerrigan
    C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • neilfayekay
    #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • gn1ls70
    Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • MawdsPaws
    Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • PaulMartinAcc
    Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • mummykay74
    Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • juloln
    julie ⭐️⭐️ (@juloln) reported from Up Holland, England

    @EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

  • inman08
    James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • trevorsonic
    Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • paulgtrainer
    Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dave_merritt
    Dave Merritt (@dave_merritt) reported

    @EE @ee Yikes, loads an error page through the desktop site as well. Starting to regret joining the network 🙃

  • _kelseygeorgia
    Kelsey Georgia (@_kelseygeorgia) reported

    @EE please can someone on customers services message me? The website is down and I have a question about my contract

  • monkeyskank
    Monkey ***** (@monkeyskank) reported

    @EE fair play, nice to see how you helped the people @glastonbury for a week. I still haven’t got a mobile signal in my house. Only been 3 years !!!

  • Bodhi76
    Lee Mayor (@Bodhi76) reported

    @SteveWoolley7 @EE @glastonbury Friggin hell!! And they say the Ukrainians are having it bad! Steve missed an important call watching the chilies!

  • BigFergo_LBH
    Andy Ferguson (@BigFergo_LBH) reported

    @EE, constant drop outs - every day, morning noon night since apr29. there are only 3 or 4 ookla tests out of dozens and dozens returning a speed over 20mbps down (most sub 7) with not one returning an upload speed greater than 0.not very much. Please help

  • simplthebest2
    Raduggs. car logistics 🇺🇦 🇬🇧 (@simplthebest2) reported

    @EE The pixal cameras are crap. Overheat Freeze. Don't t keep A charge.

  • LOC_Locatelli
    LOC Locatelli🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@LOC_Locatelli) reported

    @EE I’m not getting even near 50% the speeds I should get. Any help ?

  • oldtownhall
    Campbell Mackie (@oldtownhall) reported

    Hey @kevinbacon @EE have failed to port our 3phone numbers. They've had a month to do it and 4 reminders. They'll cancel the sims, but won't repay the money they have taken (stolen) from my account. The customer service is dire, verging on rude (particularly Tanya) #useless

  • brianc0nn0r
    Brian (@brianc0nn0r) reported from Glasgow, Scotland

    @EE Have you checked the emf damage it causes or do you not give a ****

  • MorganRhodr1
    Rhodri Morgan (@MorganRhodr1) reported

    @EE fair play, your call back service is an absolute joke!!! I tried to call you at 1pm & was asked to leave details for call back, give my details & reason for calling at 1.47pm & still waiting for call to confirm why you continue to overcharge me for 6th month in row #shambles