EE

EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Birkenhead come from postal codes CH43 and CH42.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/20/2026 08:20

January 20: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Runcorn and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomBirkenhead Wi-fi
United KingdomBirkenhead Phone
United KingdomRuncorn Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • RichieSAustin Richie Austin Comedy Magician (@RichieSAustin) reported

    why is @EE so bad at giving a simple answer the chat on the app and website is useless. You cant speak to a human, No one mans the X chat just automated messages !

  • sketchlisa Lisa Harding (@sketchlisa) reported

    @EE do you ever answer the phone? Your service is appalling!

  • sketchlisa Lisa Harding (@sketchlisa) reported

    @EE I have been on the phone for 40 minutes and hung up. Want to take my service with me when I move. Apparently I can have a brand new service with no issue but to take my current service requires another day off of work and engineer. Why so hard to just move house. Rude service

  • sketchlisa Lisa Harding (@sketchlisa) reported

    @EE please can someone phone me who can help rather than spend large amounts of the call saying nothing or replying ‘2 secs’ all the time. Long time customer who is now going to cancel

  • MsProcurement Mrs MacCulchie 🪬🧙👩‍🌾 🐭🐓🐘 (@MsProcurement) reported

    Day 7 in BT25. The unthinkable happened today. Mil couldn’t reach me because of absent @ee service connection. Drove up the road in person to find a lady who needed medical attention.

  • sketchlisa Lisa Harding (@sketchlisa) reported

    @EE do you ever answer the phone? Your service is appalling!

  • markjh68 Mark (@markjh68) reported

    @EE Hi the callback system is not working,no texts are being received,it’s pretty poor tbh that you have to call and call and hope to get through it never used to be this bad

  • 51_interiors Number 51 Interiors (@51_interiors) reported

    @EE no internet all day. After numerous hoops we’ve jumped through and time wasted, just to speak to a human we were told her system cannot run any tests or tell us why there is an outage? Extremely poor EE.

  • 51_interiors Number 51 Interiors (@51_interiors) reported

    @EE no internet all day. After numerous hoops we’ve jumped through and time wasted, just to speak to a human we were told her system cannot run any tests or tell us why there is an outage? Extremely poor EE.

  • MsProcurement Mrs MacCulchie 🪬🧙👩‍🌾 🐭🐓🐘 (@MsProcurement) reported

    Day 7 in BT25. The unthinkable happened today. Mil couldn’t reach me because of absent @ee service connection. Drove up the road in person to find a lady who needed medical attention.