EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Birkenhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at EE
EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- 
            Internet (48%) 
- 
            Phone (25%) 
- 
            Wi-fi (13%) 
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            Total Blackout (8%) 
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            E-mail (4%) 
- 
            TV (2%) 
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Wallasey, Liverpool, Skelmersdale, Birkenhead and Runcorn.
| City | Problem Type | Report Time | 
|---|---|---|
| Internet | ||
| Phone | ||
| Phone | ||
| Internet | ||
| Phone | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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 Peter Wakefield 
    (@pbwake) reported 
    
        from
            Liverpool, England Peter Wakefield 
    (@pbwake) reported 
    
        from
            Liverpool, England@kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network. 
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 #neil wilcock 
    (@neilfayekay) reported 
    
        from
            Kirkby, England #neil wilcock 
    (@neilfayekay) reported 
    
        from
            Kirkby, England@EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going. 
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 Arron saints cables LFC 
    (@ArronJamesLyon2) reported 
    
        from
            Roby, England Arron saints cables LFC 
    (@ArronJamesLyon2) reported 
    
        from
            Roby, EnglandOrdered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons 
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 Scott Hall 
    (@Scotthall1987) reported 
    
        from
            Liverpool, England Scott Hall 
    (@Scotthall1987) reported 
    
        from
            Liverpool, EnglandIs @EE network down? 
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 Paul 
    (@itspaulactually) reported 
    
        from
            St Helens, England Paul 
    (@itspaulactually) reported 
    
        from
            St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game? 
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 Lee 🖤💛 
    (@Crosby71) reported 
    
        from
            Liverpool, England Lee 🖤💛 
    (@Crosby71) reported 
    
        from
            Liverpool, EnglandAnyone elses signal Keep dropping out on @EE? 
- 
                
 Mike Halton 
    (@mch2010uk) reported 
    
        from
            St Helens, England Mike Halton 
    (@mch2010uk) reported 
    
        from
            St Helens, England@EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks 
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 Lee 🖤💛 
    (@Crosby71) reported 
    
        from
            Seaforth, England Lee 🖤💛 
    (@Crosby71) reported 
    
        from
            Seaforth, England@EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦 
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 Willis Sweeney 
    (@willissweeney97) reported 
    
        from
            Liverpool, England Willis Sweeney 
    (@willissweeney97) reported 
    
        from
            Liverpool, EnglandI’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites 
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 Steve Fraser 
    (@Saintbarca) reported 
    
        from
            Birkenhead, England Steve Fraser 
    (@Saintbarca) reported 
    
        from
            Birkenhead, England@sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed. 
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 Willis Sweeney 
    (@willissweeney97) reported 
    
        from
            Liverpool, England Willis Sweeney 
    (@willissweeney97) reported 
    
        from
            Liverpool, England@EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down??? 
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 Willis Sweeney 
    (@willissweeney97) reported 
    
        from
            Liverpool, England Willis Sweeney 
    (@willissweeney97) reported 
    
        from
            Liverpool, England@EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐 
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 Sandra Scott 
    (@sandrachataway) reported 
    
        from
            Liverpool, England Sandra Scott 
    (@sandrachataway) reported 
    
        from
            Liverpool, EnglandCan anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis 
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 Willis Sweeney 
    (@willissweeney97) reported 
    
        from
            Liverpool, England Willis Sweeney 
    (@willissweeney97) reported 
    
        from
            Liverpool, EnglandIt’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐 
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 Lee Mccartney 
    (@leebo86) reported 
    
        from
            Seaforth, England Lee Mccartney 
    (@leebo86) reported 
    
        from
            Seaforth, England@scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount 
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 T L W 
    (@tayawooder) reported 
    
        from
            Up Holland, England T L W 
    (@tayawooder) reported 
    
        from
            Up Holland, England@EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾 
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 Kam 
    (@Khanvictttt) reported 
    
        from
            Liverpool, England Kam 
    (@Khanvictttt) reported 
    
        from
            Liverpool, England@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract” 
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 Ian Lewis 
    (@IanLewi61520657) reported 
    
        from
            Roby, England Ian Lewis 
    (@IanLewi61520657) reported 
    
        from
            Roby, England@EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers 
- 
                
 Bryen O'Hare 🇺🇦 
    (@BryenOHare) reported 
    
        from
            Roby, England Bryen O'Hare 🇺🇦 
    (@BryenOHare) reported 
    
        from
            Roby, England@EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks 
- 
                
 Sandra Scott 
    (@sandrachataway) reported 
    
        from
            Liverpool, England Sandra Scott 
    (@sandrachataway) reported 
    
        from
            Liverpool, England@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful 
EE Issues Reports
Latest outage, problems and issue reports in social media:
- 
            
 Lee M 
    (@nufcfootbalclub) reported Lee M 
    (@nufcfootbalclub) reported@EE when is this outage going to be resolved ? I’ve missed a full days work today as I need the GPS on my phone. I’m guessing you will be compensating customers like my self ? #EE 
- 
            
 journeyingjohn 
    (@journeyingjohn) reported journeyingjohn 
    (@journeyingjohn) reported@EE And the highest charges / worst customer service 
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 Flash 🖤🤍💜 🔜 PrideGlasgow 
    (@ObedientFlash) reported 
    
        from
            Glasgow, Scotland Flash 🖤🤍💜 🔜 PrideGlasgow 
    (@ObedientFlash) reported 
    
        from
            Glasgow, Scotland@EE @pedro188867 Isn't that the problem though, if you think we can "expect good service" when there is none, maybe the stats your working from aren't so reliable. 
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 Helmethead 
    (@Helmethead___) reported Helmethead 
    (@Helmethead___) reportedMy @EE 4G broadband contract comes to a premature end in 2 weeks after battling the shocking lack of service and speeds slower than the 90s. I’ll be having a ceremonious smashing up of my router. Any destruction ideas are welcome. Stamping on it just seems a bit of a cheat 🎉🎊 
- 
            
 Helmethead 
    (@Helmethead___) reported Helmethead 
    (@Helmethead___) reportedMy @ee 4G broadband contract comes to a fee free premature end in 2 weeks after battling the shocking lack of service for an extortionate cost. I’ll be having a ceremonious smashing up of my router. Any destruction ideas are welcome. Throwing it just seems a bit of a cheat 🎉🎊 
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 Michael McFarlane 
    (@mtmcfarlane1) reported Michael McFarlane 
    (@mtmcfarlane1) reportedHi @EE I’ve spent the last hour trying to order a phone from you, but your website is infuriating. Needless to say I don’t want to join your network now, but you’ve charged me £30. How do I get my money back please? 
- 
            
 Mark Alex 
    (@Jimmy_Jostle) reported Mark Alex 
    (@Jimmy_Jostle) reported@EE EE, the phone network to guaranteed to go down on you more than your partner does. It's getting s joke now how many times a week the service dies. 
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 erin x 
    (@erxn_) reported erin x 
    (@erxn_) reported3 days with out signal on our @EE 4G Router, can’t get through to anyone on the phones … 0/10 would not recommend 
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 louie 
    (@louie08611016) reported louie 
    (@louie08611016) reported@EE Absolutely ridiculous that a company that promises faster speeds and strongest network you can find, can’t handle or live up to their expectations that they promise definitely won’t be with EE for much longer 
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 courtney. 
    (@courtandokey) reported courtney. 
    (@courtandokey) reportedMy signal has been TRASH this week. @EE sort it out