EE outages and service status in Birkenhead, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 1 outage signal in the last 24 hours around Birkenhead, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
- The most recent signal from this area was received Jul 15, 5:38 PM GMT+1.
- Internet (56%)
- E-mail (11%)
- Total Blackout (11%)
- Wi-fi (11%)
- Phone (11%)
The latest reports from users having issues in Birkenhead come from postal codes CH42 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Birkenhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Birkenhead, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Wallasey, Widnes, Wirral, Ellesmere Port, and Ormskirk.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
20 hours ago | |
|
Liverpool
|
Internet | 3 days ago |
|
Birkenhead
|
Internet | 8 days ago |
|
Liverpool
|
Internet | 9 days ago |
|
Wallasey
|
Wi-fi | 15 days ago |
|
Liverpool
|
Internet | 24 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Willis Sweeney (@willissweeney97) reported from Liverpool, England@EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???
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Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England@EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks
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Chris Danks (@christesla) reported from Ellesmere Port, England@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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Gareth78 (@Gapa78) reported from Birkenhead, England@EE hi I took out the +10 eith100gb and was not offered a free wireless charger, poor form since am a long term customer
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Paul Martin (@PaulMartinAcc) reported from Liverpool, EnglandToday I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me
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Kira Green (@KiraGreen7) reported from Up Holland, England@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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Nish (@Nishels) reported from Liverpool, England@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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Jack Birtley (@JackBirtley) reported from Garston, England@EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.
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KStaff (@KStaff1878) reported from Liverpool, England@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England@EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway
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Simon Watt (@simonwatt1) reported from Liverpool, England@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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atatürkünaskeri1881 (@SALAKEGITICISI) reported from Ellesmere Port, England@EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?
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reg morris (@gold123win) reported from Neston, EnglandWe need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Nicky Dalton (@1minimad) reported from Birkenhead, England@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Alridge Prior (@redams66) reported from Liverpool, England@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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Rachel Moore (@Rach141286) reported from Garston, England@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Paul (@itspaulactually) reported from St Helens, EnglandNah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Jonathan Spillane (@_JSpill) reported from Ellesmere Port, England@EE you have the worst website I’ve ever seen without doubt. Never works properly. Trying to add something to my account and never works. Rubbish!!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Hazard Hyena (@hazardhyena) reported@TheBeardedNardo @EE Honestly this is very poor business practices as a company and makes even me question how legitimate as a company you are you should be prioritizing your customers over anything else and working with them to find a solution this is poor business practices
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Birduder344 (@Birduder344) reportedSpent c1 hour on different calls with @EE who are reducing my broadband speed by 50% but "don't worry your bill will remain the same". No chance of new deal as I am an existing customer (28 years) Very big WON'T rather than CAN'T. Any broadband recommendations please?
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Derek (@DerekAllan61) reported@sarahph412971 @EE Once they have your money they don't give a ****
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NAWF 5 (@dontaketheMIK) reported@EE you sure you’re the leading network in the UK cause you couldn’t cover a homeless person ! Sort out your “5G” literally have to rely on WiFi all the time
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sunil bedi (@colnbrook1) reported@EE Have just spoken to your customer service team - appalling- not willing to compensate for the failure to connect to roaming- closing the case before speaking to the technical team - really shocked at this appalling service
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sunil bedi (@colnbrook1) reported@EE Hi there The link you have sent does not work - have tried other connections and still fails - no point now as I am arriving back to U.K. tomorrow- this is soooo disappointing and I would like to be compensated. Really has caused me issues
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Lou (@St_Loony) reported@EE I haven't traded anything in yet because I'm still awaiting the code, which is the issue I'm trying to talk to you about
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Guy axon (@Guy19013990) reported@EE over 8 phone calls regarding my app not working and no one can fix it and you keep closing my complaints with no resolution why is it so hard for such a big company to work this out
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Bollard v2 (@PartyOfIslamUk) reported@EE Yeah. It’s useless. Keeps testing the line saying there’s no problem when clearly the internet dropping for 3 hours at 8pm for 2 nights suggests something is up If it goes tonight then Starlink it is
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Graham Bean (@FootballFactors) reportedAbsolutely disgraceful customer service from @EE . Expecting customers to wait 45 mins to get someone to answer your call . Time after time this company fails the consumer. I've been with them 25 plus years but on renewal will be changing - enough is enough.