EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Birkenhead come from postal codes CH43 and CH42.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Birkenhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Runcorn, Flint and Skelmersdale.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Phone | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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reg morris
(@gold123win) reported
from
Neston, England
@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019
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Kevin
(@kevinspower1) reported
from
Hoylake, England
@EE Day 4 of no signal in CH62 4UE. It’s a joke.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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ChrisD
(@christesla) reported
from
Birkenhead, England
@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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Joe Chatt
(@JoeChatt) reported
from
Seaforth, England
@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
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reg morris
(@gold123win) reported
from
Neston, England
@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019
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formby car elec
(@formby_car_elec) reported
from
Formby, England
@EE hello, help, moved to you on 20gig deal so surprised that I get texts saying used all data and pay for more, your staff say I only get 2gig. Overcharged
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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reg morris
(@gold123win) reported
from
Neston, England
Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS
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reg morris
(@gold123win) reported
from
Neston, England
@Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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isv
(@Isv71903127) reported
@Peachjosef @EE @RishiSunak If you have data and minutes left over at the end of the month and don’t roll over make sure you use it all up and make sure you ring a different network because you are paying for it why give it back to these nasty mobile companies.
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davidtennantfan
(@davidtennantUK1) reported
@EE @sg06297 Today but it wasn't originally due until Weds so I can just use my old one until they new one is live, it's no problem.
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Martin Johnston 💙
(@MartinJohnston7) reported
@chuckdeer1 @EE I opted to buy the iPhone 12 Max from Apple and keep my EE sim but upgraded to their 5G service which was done remotely without the need for a new sim. The real advantage of doing this is over 2 years I’m going to save £1000. Result!
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DJ $ANDY
(@sandymultani20) reported
@EE just want to know How I can do conference call or group call on EE network
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Steven White
(@GaiaTheory) reported
@EE @Bowdy1980 I'm having the same issue, were they able to resolve it for you?
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Beth
(@beth_biddy) reported
@EE I upgraded last month with you to 120gb. But the apps main page is saying that I have 60gb of data and that I’m due and upgrade, which I’m not. Can someone help with this pleaseeee.
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Sausage The Dog
(@sausage_the_dog) reported
@EE Great, let me know when it’s fixed please!? I see somebody else ( @mickstevens ) has been tweeting you about this for 10 days & no fix yet!?
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Jay
(@jay_rourke) reported
@EE Not too bad thanks georgia. I was given the pac code, and i have used it on a new line. Would like to pay whats owed 👍
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Claire Rafferty
(@Raff1875) reported
@EE How do I go about speaking to someone? My phone is dropping out of calls after 30 seconds, so can't call your customer service number. Help please
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Julie Gildie
(@GildieJulie) reported
@EE Received a scam e-mail purporting to be from yourselves. Might be worth advising customers about this. Apart from the poor use of English, it looks quite genuine.