EE outages and service status in Birkenhead, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Birkenhead, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (67%)
- E-mail (17%)
- Wi-fi (17%)
The latest reports from users having issues in Birkenhead come from postal codes CH42 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Birkenhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 6: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Birkenhead, England
The most recent EE outage reports came from the following cities: Formby, Liverpool, Birkenhead, Wallasey, Widnes, Wirral, and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Formby
|
Wi-fi | 16 days ago |
|
Liverpool
|
Internet | 17 days ago |
|
Liverpool
|
22 days ago | |
|
Liverpool
|
Internet | 24 days ago |
|
Birkenhead
|
Internet | 29 days ago |
|
Liverpool
|
Internet | 30 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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cormack roofing (@tomderoof) reported from Liverpool, England@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Rachel Barrett (@Rach_Barrett) reported from Prescot, EnglandThe joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼
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Baxendale Executive Travel (@ExecJb) reported from Thornton, EnglandHi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks
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Prawn Cufflinks (Louise) 🏴 (@PrawnCufflinks) reported from Seaforth, England@picturepositive @EE Years ago, when I was in a similar situation and struggling, a @BritishGasHelp employee actually laughed at me down the phone. I complained, they traced the recording and gave him an absolute bollocking. But I've never forgiven them to this day. Make sure you follow this up.
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Mark (@formby1972) reported from Liverpool, England@EE I was treated very well and made to feel like a valued customer!
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Paul Martin (@PaulMartinAcc) reported from Liverpool, EnglandToday I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me
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Barry Lyon (@KBLyon) reported from St Helens, England@EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Gareth78 (@Gapa78) reported from Birkenhead, England@EE hi I took out the +10 eith100gb and was not offered a free wireless charger, poor form since am a long term customer
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mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England@EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer
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Ian Lewis (@IanLewi61520657) reported from Roby, England@EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers
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Andrew Morris (@andrewemorris) reported from Liverpool, England@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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Kam (@Khanvictttt) reported from Liverpool, England@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
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Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England@EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!
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Gman*70 (@gn1ls70) reported from Liverpool, England@EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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Paul Wellman (@PaulWellmanuk) reported from Aintree Village, England@EE Turned up at your shop in Aintree at 19:50 and its shut!! Not impressed as im a new customer moving to you from another sevice of 10 + years to collect my new phone!!
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Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dave (@upstairlab) reported@EE I placed an order on your store. You took the payment twice. First time it gave me an error but still took the payment. 2nd time it worked. Any help?
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moonpunk (@moonpunk) reported@tina0402x @EE And actually contrast that with @Three - totally different experience. Not to mention the fact that Three keep ringing me to upsell me stuff - I keep telling them that they have my number because I’m a customer, it’s not their right to abuse it and cold-call me for sales!
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Jonathon (@J_onathon) reported@EE I will “reach out” tomorrow, but having just been discharged from hospital after major abdominal surgery I don’t have much strength at present! You have also had the gall to send me a bill for a service I’ve yet to receive,meanwhile statutory compensation accrues at £6.46 per day
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ChrisM (@chrismaddison74) reported@WeAreOpenreach @EE so someone comes out today at lunchtime and since then my broadband doesn't work. It wasn't actually broken before you broke it and no one bothers to inform customers either. Non existent customer service as per usual. Charge a fortune for no actual service!!
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human (@GarethSalisbur1) reported@DerekAllan61 @EE Robbing ***** . She put phone down and not heard anything back about the phone bill . So I’m just leaving £15 in bank and if they take more out then I’ll take it further
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Not Now Dave (@not_now_dave) reportedMy broadband service is up soon and was possibly looking at leaving my current provider. Now @bt_uk, @EE and @Plusnet have now added a setup fees they can do one
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Lennox Richardson (@lennyrfc) reported@EE why have I only got one bar of signal strength in my location? From the so called best network in 🇬🇧 I’d expect slightly more..
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Liam (@kestrel89B) reportedHi. Been waiting +2 weeks for #EE to sort out a major issue. 2 handsets but set up incorrectly with data allowance. Called my #business account person. Not interested. Not his problem. Went in store. Not their #problem . Thing is, I will take this all the way! @EE
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Darrell fletcher (@Fletchmeister81) reported@EE Its ok, after the last few months of poor service etc, ive decided that all phones will be cancelled when i can get the iphone 18, @O2 seem to be the best so far. You really need to train your instore staff and phone staff. Only decent store staff was ava in trafford centre
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Mark Randall (@MarkyTalk) reported@EE I’m not very happy with the deal I have currently and didn’t get anywhere with customer service. The only way for me to get a better deal apparently is to sign up with EE home broadband and I don’t want to do that.