EE

EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Birkenhead come from postal codes CH42.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 03/22/2026 17:40

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (28%)

    Phone (28%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, St Helens, Holywell, Skelmersdale, Upton and Ellesmere Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool TV
United KingdomPrenton E-mail
United KingdomLiverpool Internet
United KingdomBirkenhead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • christesla ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ForgottenScouse Forgotten Scouse House (@ForgottenScouse) reported

    In the middle of nowhere and I've got better signal than I do in my own house @EE rubbish

  • Bethan_Nojo Bethan Notley-Jones (@Bethan_Nojo) reported

    @EE how do you cancel a phone contract for a phone i no longer have

  • ConjuredRundown Andrew Farrugia (@ConjuredRundown) reported

    @EE service dreadfull what up it

  • a_niqa . (@a_niqa) reported

    @EE my phones been stolen and I need the last phone call location. Can you help pls?

  • stephaniekrahn Stephanie Krahn (@stephaniekrahn) reported

    Shocking service by @DPDgroup_news. Waited in for a @EE delivery then got a text saying I wasn't in. Driver went to the wrong house in the wrong road. Now needs picking up from a local shop. CS was going to call back but didn't and now it's closed.

  • Rob_WCFC Robert Conway (@Rob_WCFC) reported

    @EE - You've got the cheek to charge me £2 per day for data usage in Europe then not even provide me a service. Phone has spent half the time connected to O2 & the other half without any signal at all Only sending this now as I'm on a train using WiFi. Absolutely scandalous!!!

  • mark_harris10 Mark (@mark_harris10) reported

    @mstimpTCP @EE My mothers has gone from £24 to £46 and no help anywhere

  • Bethan_Jenkins Bethan 💙💛 (@Bethan_Jenkins) reported

    Hi @EE I upgraded my phone yesterday but haven’t been able to make a call or use iMessage since as I have no signal…I followed the set up guys instructions but to no avail and I cannot contact you via phone as I don’t have any signal. Help please!x

  • Paulc2nd Paul Curry (@Paulc2nd) reported

    @EE Well, you can chase me for debt but you have lost a loyal customer since 2015

  • kelseyhickson kelsey (@kelseyhickson) reported

    @EE my phone is not working abroad!! Can’t make any calls, only working when connected to wifi