EE

EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 02/12/2026 11:35

February 12: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Holywell, St Helens, Skelmersdale, Upton, Ellesmere Port, Birkenhead, Runcorn and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomHolywell Phone
United KingdomSt Helens Phone
United KingdomSkelmersdale Phone
United KingdomLiverpool Phone
United KingdomUpton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ThemoonIHATEYOU Paul Dunne (@ThemoonIHATEYOU) reported

    @EE That's all I've been doing, the light keeps flashing orange, switch it off, wait, back on and the same issue, then just leave it and it may come back on randomly after an hour or so, how do we go about getting a replacement, I'll be honest if it's not fixed we will have to leave

  • chrismackie1 Chris Mackie 🍦 (@chrismackie1) reported

    Hi @EE I’m trying to add an Apple watch to my existing account and i get right through to clicking the I agree button then it just keeps spinning. Is there a problem or am I doing something wrong? Have tried app and desktop. Thanks

  • NoseeNaybe54 Simon Jay 🇺🇦🇪🇺 (@NoseeNaybe54) reported

    Just to confirm @EE have helped to resolve this and I’ve had some good support. I hope EE can look into making their call centres more user friendly for elderly customers.

  • scott_fenton Scott Fenton (@scott_fenton) reported

    @EE I’m having problems playing internet radio (LBC, BBC Sounds) when connected to EE, my second sim for O2 is fine.

  • Rachael97319548 Rachael 💘🐺🍷SKZ❣️ (@Rachael97319548) reported

    @cupofquokka @EE That’s really bad! My ex applied for O2 and one of the interview questions was would he try and get an elderly lady to buy a phone that might not be right for them and because he said he wouldn’t do that he didn’t get the job! Not all are like that thankfully

  • etrongtquattro Lee (@etrongtquattro) reported

    @EE Why is it your Customer Services are absolutely rubbish. The Samsung S23 is due for release on the 1st Feb and your upgrades team know nothing about it.

  • garrick39 Garrick39💙 (@garrick39) reported

    @EE Done that Sam - The charity I work for is owned by the govt. I am not a company nor a small business-get this same answer from @EE every time. My company is writing a complaint to HMRC as we run under a civil service code&I’ll be writing @kevinbacon as he should know about this.

  • ltirvine lee Irvine (@ltirvine) reported

    @EE sorry to say but your full of crap, unable to even answer any questions on the call for an error your end which still is unresolved. Absolutely shocking customer service at its best 🤬

  • lourdaise Lourdaise (@lourdaise) reported

    @EE I’ve been an EE customer for years but had a couple of really poor experiences recently which is making me think of switching, and customer service on the phone have been very rude and unhelpful. Is there any way to speak to somebody more senior and hopefully more reasonable?

  • iamelj09 iamelj™ (@iamelj09) reported

    @EE It’s ok offering support publicly on Twitter for all to see but when I DM’d you what support have you offered? @EE