EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
Why is my EE service not working?
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Birkenhead come from postal codes CH42 .
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
Problems in the last 24 hours in Birkenhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
- Internet (43%)
- Phone (29%)
- Total Blackout (12%)
- Wi-fi (11%)
- E-mail (3%)
- TV (2%)
Live Outage Map Near Birkenhead, England
The most recent EE outage reports came from the following cities: Runcorn, Liverpool, Prenton, Birkenhead, St Helens, Holywell, Skelmersdale, Upton, and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Runcorn
|
Phone | 5 days ago |
|
Liverpool
|
Total Blackout | 10 days ago |
|
Liverpool
|
Internet | 14 days ago |
|
Liverpool
|
Phone | 15 days ago |
|
Liverpool
|
TV | 16 days ago |
|
Prenton
|
20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Kira Green (@KiraGreen7) reported from Up Holland, England@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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scousenatalie🌈 (@scousenatalie) reported from Liverpool, EnglandGood job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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C Charlie Tingle (@cctingle) reported from St Helens, England@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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Andrew Morris (@andrewemorris) reported from Liverpool, England@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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reg morris (@gold123win) reported from Neston, EnglandWhy #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Nicky Dalton (@1minimad) reported from Birkenhead, England@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England@EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.
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💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, EnglandGot to thank @EE today for their utterly tremendous customer service!
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reg morris (@gold123win) reported from Neston, England@Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019
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formby car elec (@formby_car_elec) reported from Formby, England@EE hello, help, moved to you on 20gig deal so surprised that I get texts saying used all data and pay for more, your staff say I only get 2gig. Overcharged
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Joe Chatt (@JoeChatt) reported from Seaforth, England@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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Mark Bingley (@mark_bingley) reported from Prescot, England@EE is your broadband service having problems in L34?
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TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Alison Maryon (@scouser_alli) reported from Liverpool, England@EE hi is there a problem with the payment system?
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ChrisD (@christesla) reported from Birkenhead, England@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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Denise McCarthy (@denni_b) reported from Liverpool, EnglandNew phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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reg morris (@gold123win) reported from Neston, England@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt
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Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England@EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.
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Rachel Moore (@Rach141286) reported from Garston, England@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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EE Issues Reports
Latest outage, problems and issue reports in social media:
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Debbie (@regisgoldens) reported@EE had no Internet for 4 days you were meant to send a engineer out this morning I’ve sat in and they haven’t bothered I had just renewed my contract with you but will cancel my direct debit so not ask for any money I will change to sky you are not reliable !!!
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john d reddy (@benomi3) reported@EE 18 months in and still no signal. Ombudsman found in your favour as Ts and Cs cannot guarantee signal . Paying for no service as in contract. Customer service crap. Avoid like the plague if you value your sanity. @MartinSLewis
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The Baz. (@paulbaz10) reported@Lionesses @EE It was poor.
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InBazwetrust (@CraigLevy11) reported@EE whats going on with mobile signal in IV4 area please? Been going in and out for 3 days now with regular loss of signal. #ee
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Vinay (@vinayc89) reported@EE is actually some retarded network. How can I have 1 bar and they’re trying to argue that I have excellent coverage?!
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Jadeyladey (@ItsJadeOffic) reported@EE I switched to you last month from BT, you said you’d email me with an activation date - I haven’t had this, or had a new router, can someone help please?
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Vinay (@vinayc89) reported@EE how many times do I have to complain about the SAME ISSUE before your untrained incompetent team start doing something about it? SHITTEST network in the UK!
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Vinny (@VincentVanCloth) reportedDoes BT or EE as its now known, scrape the barrel when it comes to employing customer service staff? ....because they're not the brightest @bt_uk @EE
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The Curse of Cedric (@thatcedric) reportedWe've had no phone signal in Southsea for a couple weeks. The wife has been getting emails from @EE saying there is maintenance in response to her complaints. This morning's email said the maintenance had finished and to phone them if we still had problems We have no phone signal
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Mrs B (@MrsS_Butcher) reportedOk so @EE we’ve had no WiFi since Wednesday morning, we reported the problem straight away… told an engineer would be out today… nothing, my husband relies on the wifi for work… can anyone help us get this sorted today?!??