EE Outage in Birkenhead, Metropolitan Borough of Wirral, England

@EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

@EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

Anyone on @EE having any problems with internet

Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

@EE That's OK Ed. Hope you're not working too hard.

@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

@O2 sorry I left you for @EE, awful network! 😰😰

We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

@EE been trying for days but on hold an hour plus. 4g down, could you contact to resolve. Thanks

Your phone upgrade prices are stupid. It’s a ******* phone. £71 a month for a ******* mini. Leg it @EE

@EE absolutely disgusted with the service I’ve received from you. Completed a 2 year contract in November and called to cancel my co tract, stating that I didn’t want to carry my number to another network. Shocked to find that you have charged me over £70 for Dec and Jan.

@JosephGreentree @sonyxperia @EE You can backup your phone still by pulling the menu down from the top of your screen and select the settings cog

@JosephGreentree @sonyxperia @EE Will that fix it?

@TrickyTreesDave @sonyxperia @EE Absolutely bloody ridiculous, from both of these companies. Why wasn't this properly tested before pushing out. Now ive got to factory reset - to fix their piss poor judgement.

@EE We had issues with this prior a couple of years ago and they could find no fault the three times they came out and then the fourth time the guy figured out the problem. I’ll see how it goes tomorrow. I just don’t want to have no internet

@Funkablu @EE EE has better network connection tho, is the tesco one a 3 year contract too

@EE online upgrade, before confirmation says 24hrs delivery, once paid I receive an email saying we will try to deliver within 14 work days, then get a text saying insurance on current handset is cancelled so no cover for potentially 2 weeks very poor currently looking elsewhere

@EE do you want a customer from @O2 I’m may be tempted to switch