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EE outages and service status in Birkenhead, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Birkenhead, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • The most recent signal from this area was received Aug 23, 7:32 AM GMT+1.
  • 67% Internet (67%)
  • 33% Total Blackout (33%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 24: Problems at EE

EE is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Birkenhead, England

The most recent EE outage reports came from the following cities: Liverpool, Wirral, Formby, Birkenhead, and Wallasey.

CityProblem TypeReport Time
Liverpool Internet 2 days ago
Wirral Internet 5 days ago
Liverpool Total Blackout 9 days ago
Formby Wi-fi 1 month ago
Liverpool Internet 1 month ago
Liverpool E-mail 1 month ago

Nearby cities with recent reports

Liverpool

1 recent signals

2 days ago
Wirral

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • Gapa78
    Gareth78 (@Gapa78) reported from Birkenhead, England

    @EE hi I took out the +10 eith100gb and was not offered a free wireless charger, poor form since am a long term customer

  • christesla
    ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • cctingle
    C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • LeroyDLS
    David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

  • juloln
    julie ⭐️⭐️ (@juloln) reported from Up Holland, England

    @EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

  • AlexECEdwards
    Alex Edwards (@AlexECEdwards) reported from Birkenhead, England

    After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

  • KerryPearse
    Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • LynchAAL
    Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.

  • trevorsonic
    Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • Far3Farrell
    Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • JoeChatt
    Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • xellagarner
    Ella Garner ♡ (@xellagarner) reported from Ellesmere Port, England

    sick @EE and the awful service

  • Nishels
    Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • JackBirtley
    Jack Birtley (@JackBirtley) reported from Garston, England

    @EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE Prob best to report this to your web team to fix it

  • denni_b
    Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dance_barry
    Barry Dance (@dance_barry) reported

    @EE broadband installation failed, customer services is any thing but, complaints team do nothing. Been customer for 15 years and never have I ever experienced a complete lack of customer service. No communication, failed appointment dates and false information relayed. Shameful

  • claret640
    clare mcintosh (@claret640) reported

    @ee is the server down have no signal

  • louise_cooksley
    Louise cooksley (@louise_cooksley) reported

    @EE I contacted you in June regarding my parents tv broadband mobile and land line, ringing 150 was perfect and we received excellent service over the phone, sadly that’s where it ends My mum is now without mobile data, and they have no internet or land line absolutely shocking

  • RSSWFC
    Richard Stokes (@RSSWFC) reported

    @EE @aliham84 Ours is now back on but as you say no information provided we had to call 2 days to ask if there was an issue as the app check your signal didn’t work!!

  • aliham84
    alison (@aliham84) reported

    Day 5 of zero mobile signal, EE are aware of problem in the area but no fix or information @EE

  • DHessom
    David Ronald Hessom (@DHessom) reported

    @EE you know even your hotspot WiFi is a load of ****, it keeps dropping out. Also why can I not get 5G at your shop in Basingstoke, great PR I say. Even the staff in the Apple shop think EE is crap.

  • CW_Skaters
    Ni(i)na Supremacy 🦈 (@CW_Skaters) reported

    @EE The EE app doesn't seem to be able to be downloaded on my non-British phone. I tried the number again and it's just saying not available. Bank is doing a charge back at this point since you can't help me.

  • HanandGav
    Baileys (@HanandGav) reported

    @EE Please can you confirm if there a network issue as boardband is down and there is no fix with the help recommendations. Is there a global outage. In CO11 area.

  • PHEFC83
    PH (@PHEFC83) reported

    @EE And what about texting back a number that isn’t in service!

  • gask_findo
    Findo Gask 🎗️🇬🇧🇮🇱 (@gask_findo) reported

    @WirralRanger @EE Almost every big company is a pain in the arse for customer service. From personal experience I exempt Sky tv and @firstdirect as being pretty decent. Virgin is awful.