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EE outages and service status in Birkenhead, England

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Full Outage Map
  • EE generated 2 outage signals in the last 24 hours around Birkenhead, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received May 8, 4:27 PM GMT+1.
  • 55% Internet (55%)
  • 18% E-mail (18%)
  • 18% Wi-fi (18%)
  • 9% Phone (9%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Birkenhead, England

The most recent EE outage reports came from the following cities: Prenton, Wirral, Widnes, Liverpool, Neston, Formby, Runcorn, and Birkenhead.

CityProblem TypeReport Time
Prenton Wi-fi 16 hours ago
Wirral Internet 23 hours ago
Widnes Internet 1 day ago
Liverpool E-mail 11 days ago
Liverpool Internet 11 days ago
Widnes Internet 12 days ago

Nearby cities with recent reports

Prenton

1 recent signals

16 hours ago
Wirral

1 recent signals

23 hours ago
Widnes

1 recent signals

1 day ago

Community Discussion

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EE Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • neilfayekay
    #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • ExecJb
    Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks

  • simonwatt1
    Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • mummykay74
    Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • Garden_Ser
    i - garden services (@Garden_Ser) reported from Wallasey, England

    @EE For a least 4years with orange pay as go ive never had the problems like this

  • xellagarner
    Ella Garner ♡ (@xellagarner) reported from Ellesmere Port, England

    sick @EE and the awful service

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • JoeChatt
    Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • antoniominnio
    Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • IanParks_
    Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • mark_bingley
    Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • cctingle
    C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS

  • Khanvictttt
    Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Dream_Sculptor
    John Martin Moore (@Dream_Sculptor) reported

    @EE Why is there no chat in the EE app, no way to connect to customer service from outside the UK without making a phone call?

  • DEI_Bollard
    Dave (@DEI_Bollard) reported

    @EE Your customer service used to be good. Then BT got involved. Now its all text messages and **** arsing about. I remember when I could call speak to a very helpful Irish person. Now its just about pleasing shareholders and not the paying customer. Good riddance wankers.

  • rachelbbridge
    Rachel Bridge (@rachelbbridge) reported

    Gotta love he @EE complaints process... they **** up, they ask you to wait 8 days for them to respond, but their communications say they'll close the complaint if they don't hear from you within 7 days!! Except customers are waiting for the outcome so why do they need to chase?!

  • OnSamps
    Luke Sampson (@OnSamps) reported

    @EE how many people are going to say your app isn't working before you realise your app isn't working? And yes, my app isn't working. And no logging in online won't help me with WiFi control.

  • SallyFinestone
    Sally Finestone (@SallyFinestone) reported

    @EE It was suggested I get a WiFi extended but if the signal cuts (sometimes the TV buffers) I'm not sure that would help. Whilst that didn't bother me but explains recording fail because of lost power I didn't realise it was affecting team calls.

  • SteveA39845825
    Steveo (@SteveA39845825) reported

    @EE can actually get in the App this morning. But can't expand 'MANAGE BROADBAND' to check speeds etc. Is there still a problem?????

  • ItsOnlyRash
    RaSHiDa (@ItsOnlyRash) reported

    @EE Thanks, I followed the link in the text message but it says to turn off WiFi to add the add on. However, EE doesnt get picked up as the network for me to do this. I need to add this, can you do it manually for me your end?

  • chellebadita
    Rachelle Georgina🇨🇮🇷🇴🇩🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@chellebadita) reported

    @darksister841 @EE Sadly what the world is coming to. I will never use a call centre again after this, just not worth the grief.

  • ThomasODuffy
    Thomas O'Duffy (@ThomasODuffy) reported

    @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

  • notjay92349724
    not jay (@notjay92349724) reported

    @EE That’s exactly what I told him, but with the issues above he doesn’t want to make a fuss, and won’t push it. I’m surprised the guide at the time never looked into it. Instead they just out his tariff down to a consumer tariff