EE

EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Birkenhead come from postal codes CH42.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 11/26/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Skelmersdale, Birkenhead and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Wi-fi
United KingdomSkelmersdale E-mail
United KingdomLiverpool Internet

Community Discussion

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EE Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SpAM_CAN Cay 🏳️‍🌈🐱🏳️‍⚧️ (@SpAM_CAN) reported

    @OpenreachHelp Is there any way to fast-track this, now the incident has already been attended to by an Openreach engineer? @EE said that them raising the issue would lead to a minimum of 4 working days "investigation time" plus the repair period - which given we know the fault is excessive

  • emmapayne77 Emma Payne💙🇺🇦 (@emmapayne77) reported

    @currys dreadful customer service in your #Stevenage branch this morning, when my husband was trying to sort out a new mobile phone. He's been charged for the credit check verification, 3 x £1. We left without completing the deal. Will go direct to @EE

  • saherio_ sandra kaluiokalani (@saherio_) reported

    @EE why is Your chat support so incompetent? Trying to activate my BT Sport and your team is useless

  • DanBartlett83 Daniel Bartlett (@DanBartlett83) reported

    Hi @ee can you please tell me why it is taking so long to fix my awful internet connection. I called in on Thursday evening and it seems nothing has been done. Worst company I’ve ever had to deal with regarding wifi/broadband

  • fredjstanley Fred Stanley (@fredjstanley) reported

    First and last phone contract with @ee. Would have better luck finding phone signal with two paper cups and some strong, and it's supposed to be their main selling point! Do yourself a favour and don't ever switch to them

  • Lil_Gracie Grace Beevers (@Lil_Gracie) reported

    @EE went into store to upgrade today and walked away with a sim only and broadband I’ve since changed my mind and want to cancel the broadband and to change the sim only to to a different sim only called you this evening to change this and was told I can’t cancel…WTF?! Yes I can

  • pauledgcott Paul Atkins💙 Part of The Left #FBPE #PATH (@pauledgcott) reported

    @EE here we go again enjoying Frozen Planet 2 and EE drops the internet right in the middle. Why am I paying for this crappy service?

  • mcaughtrie Kirsty Buckley (@mcaughtrie) reported

    Why oh why does it not surprise me… once again, disgusting customer service from @EE

  • fruity1968 Paul Thorburn (@fruity1968) reported

    Home from a week away in Yorkshire and @EE appear to have stopped my Wi-Fi service!! No telly, no security system!!!

  • JenniferWatters Jen Watters (@JenniferWatters) reported

    @EE the service I have been receiving for the last couple of days is shocking!! Currently no 4G working and No Entry sign on my phone signal! 🤬🤬 #whatsgoingon