EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
The latest reports from users having issues in Birkenhead come from postal codes CH42.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at EE
EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Skelmersdale, Birkenhead and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Skelmersdale |
||
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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formby car elec
(@formby_car_elec) reported
from
Formby, England
@EE hello, help, moved to you on 20gig deal so surprised that I get texts saying used all data and pay for more, your staff say I only get 2gig. Overcharged
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ChrisD
(@christesla) reported
from
Birkenhead, England
@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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reg morris
(@gold123win) reported
from
Neston, England
@Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019
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Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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Adam 🌮🌮 Lynch
(@LynchAAL) reported
from
Formby, England
@EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.
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Joe Chatt
(@JoeChatt) reported
from
Seaforth, England
@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Adam 🌮🌮 Lynch
(@LynchAAL) reported
from
Formby, England
@EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Haydock
(@SueHaydock1) reported
@EE Disappointed in your service lately. I went to upgrade phone, store shut advising to phone for appointment. No response, despite staff in the store. Daughter upgraded in store, told she would receive Xbox. Now told she had to have 10gb contract to get it! #badservice
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DAPZTV
(@DAPZTV) reported
@EE is the worst network for consumers . Over charging . And doing the most to keep people on their network. If you press 4 on 150 to say you want to leave . They purposely put you on hold. Hoping you will put the phone down @o2 is definitely the way forward .
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The Black Klaymore
(@BlackKlaymore) reported
Six plus weeks of no service and no customer support from @ee Their executive customer service department is a joke! Best to find a reliable mobile phone provider #EE
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Si 🦖
(@mistersi) reported
@EE can you help? Was on hold for 50 minutes… got through security then cut off . Don’t have the will to wait that long again! I’m a non EE customer…..
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Vegan Roundhouse Kicks 🌱
(@Martial_Lee) reported
Well @EE are up to their old tricks of raising my bill each month by nearly £10 a go! Wtf is happening?
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Tariq Sheikh
(@tazmaraz9) reported
@EE Ever noticed when people complain about lack of signal @EE ignore them
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mark page
(@mpagemap) reported
@MirrorMoney @DailyMirror like increasing bills with no warning so bank account in trouble as more taken than budgeted @EE 😤
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Ben Hicks
(@Benjohicks75) reported
@EE hi - are your networks down as can’t receive or make calls? Thanks
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Beck Parsons
(@Beckparsons) reported
@ee your biz customer service #shocking after swapping from Ltd to small partnership & filling out said form to find out after 8 days its still not done!!! No one is taking ownership of my problem, 10 years of being EE customer I'm disappointed and will be disconnecting soon
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Ant Gardner
(@Antwa_gardner) reported
@EE is your app down because I can't sign in. Signed in online and my latest bill breakdown isn't avaible just the price itself