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EE outages and service status in Birkenhead, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Birkenhead, including 1 direct report.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Jun 18, 10:20 AM GMT+1.
  • 29% Internet (29%)
  • 29% Total Blackout (29%)
  • 29% Wi-fi (29%)
  • 14% Phone (14%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 18: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Birkenhead, England

The most recent EE outage reports came from the following cities: Liverpool, Wirral, Ellesmere Port, Ormskirk, Prenton, and Widnes.

CityProblem TypeReport Time
Liverpool Internet 6 hours ago
Wirral Total Blackout 1 day ago
Ellesmere Port Total Blackout 7 days ago
Liverpool Phone 15 days ago
Liverpool Wi-fi 20 days ago
Liverpool Wi-fi 21 days ago

Nearby cities with recent reports

Liverpool

1 recent signals

6 hours ago
Wirral

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • paulgtrainer
    Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • ArronJamesLyon2
    Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • AlexECEdwards
    Alex Edwards (@AlexECEdwards) reported from Birkenhead, England

    After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

  • Gapa78
    Gareth78 (@Gapa78) reported from Birkenhead, England

    @EE hi I took out the +10 eith100gb and was not offered a free wireless charger, poor form since am a long term customer

  • JackBirtley
    Jack Birtley (@JackBirtley) reported from Garston, England

    @EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.

  • KerryPearse
    Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway

  • sandrachataway
    Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • neilfayekay
    #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge

  • KerryPearse
    Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • andrewemorris
    Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • annewillia
    💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • juloln
    julie ⭐️⭐️ (@juloln) reported from Up Holland, England

    @EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

  • WirralLiverpool
    Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England

    @EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!

  • antoniominnio
    Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • KiraGreen7
    Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • kevinspower1
    Kevin (@kevinspower1) reported from Hoylake, England

    @EE Day 4 of no signal in CH62 4UE. It’s a joke.

  • DanMiller944
    Dan (@DanMiller944) reported from Seaforth, England

    @DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Boothy_4
    David Booth (@Boothy_4) reported

    @BeneyHewson @EE Same issue. Looks like a widespread issue after searching on here.

  • ColinJEnglish
    ᴄᴏʟɪɴ ᴇɴɢʟɪꜱʜ (@ColinJEnglish) reported

    Dear @EE, why does my new fibre broadband installation not work all the time? It's down in the evening, early morning, and sometimes in the afternoon. Not every day but it is annoying.

  • MrsWhitt7
    Lisa Whittaker (@MrsWhitt7) reported

    Be prepared for my phone call @EE when my husband gets home so I can use his phone to call you. This issue had better be resolved this evening!

  • hanmark
    hanmark (@hanmark) reported

    @TomTugendhat @O2 @EE Tom doesn't use bike lanes or crossings so nobody else should be able to. Tom likes to show off that he lives in a more expensive area than you but thinks your tax should solve his connectivity problems. Tom hasn't heard of broadband or WiFi. Don't be like Tom.

  • ale2883
    Patty (@ale2883) reported

    @EE @_nicks_tweets @ee how are we supposed to call when the line is down, it’s been like this for nearly 2hr

  • jaykona3670
    JC (@jaykona3670) reported

    @EE I have done this and end up texting the EE bot. How do I cancel this subscription as I’m spending more time trying to fix this problem. I’ve had enough of EE, I was told this would be seamless and trouble free by EE.

  • PeterSe38295412
    Pete Searle (@PeterSe38295412) reported

    @EE I was also promised a call by Tuesday at 11am and that never happened. Im cancelling the service, but I wish to speak to a manager, as its now becoming a legal matter which I am trying to avoid.

  • BebbMalcolm
    Malcolm Bebb (@BebbMalcolm) reported

    @TomTugendhat @O2 @EE So which government mobile phone network do you use? 'Cos I don't see the connection.

  • janettocornetto
    JanettoCornetto 🤿 (@janettocornetto) reported

    @EE Hello @EE ? Please help. Your solution didn’t work. I have tried other networks and I’m just getting ‘E’ or ‘SOS’.

  • PeterSe38295412
    Pete Searle (@PeterSe38295412) reported

    @EE what an shockingly bad customer service you have. Ive been waiting on a manager to return a call since Monday. Its truly an appalling company.