EE

EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

The latest reports from users having issues in Birkenhead come from postal codes CH43 and CH42.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 01/21/2026 17:25

January 21: Problems at EE

EE is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Runcorn and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomBirkenhead Wi-fi
United KingdomBirkenhead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • barney9304 Barney (@barney9304) reported

    @EE Still poor signal for me and no reply to DMs?

  • jemccudden Josey - back up North 💙💛🏆 PhD (@jemccudden) reported from Huby, England

    @lufcstats @lawrielee @EE I'm on EE and had no problems at all. Weird.

  • MyNameIsBees Bumble Bees 🐝🐝 (@MyNameIsBees) reported

    Whilst you’re still paying full price for a service you’re not receiving - and the guy on the phone being nothing but unhelpful. @EE sort your customer service out.

  • Ad4mUK Adam :) (@Ad4mUK) reported

    @EE Hey two days our internet has been down in NG15, Hucknall, Nottingham, do you know when it will be fixed,c heers

  • PR0MARE beef galore (@PR0MARE) reported

    @EE hi! I can't receive/send texts or receive calls. no issue making a call or Internet. your coverage checker shows no issue in my area. anything I can do? I need this for 2FA. thank you!!!

  • catheri19156028 catherine smith (@catheri19156028) reported

    @EE whats happening? No service again

  • Masai_Williams Mass Eye (@Masai_Williams) reported

    Nice going @EE time to set up subroutines to see if y’all are not only the, in your words at least, Best Network, but the most complained about one too. This issue with a lack of reasonable recourse has spanned several years, devices and services I’ve had. #neveragain #avoidee

  • bobbybramble66 Robert Bramble (@bobbybramble66) reported

    @EE 1 hour waiting for someone to answer from technical... Because they never called me at 11.30 as promised. Get your act together.

  • priceyred Andrew Price (@priceyred) reported

    @EE hi I’m abroad and turned on roaming by text, I have a spend cap so it’s not working, I can’t change through app and can’t connect to CS…please advise 😬😬

  • dcr_1999 Dougie Poole-Reid 🏳️‍🌈 (@dcr_1999) reported

    @EE have had some unfair criticism over the last 24 hrs. Networks suffer issues, just the same as banks, shops, modes of transport etc. Nothing is fault proof, and works 100% of the time. Yes things go wrong deal with it. #FirstWorldProblems