EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
Some problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Birkenhead come from postal codes CH42.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at EE
EE is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, St Helens, Holywell, Skelmersdale, Upton and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
TV | |
| Prenton |
||
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Adam 🌮🌮 Lynch
(@LynchAAL) reported
from
Formby, England
@EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Zoe Dean
(@zoelou2707) reported
@EE I'm a new customer and so far unimpressed!!! I expected a call yesterday from niall in technical, he even text to confirm the call, still waiting! This is to advise an update on porting my number!!!! #poor #wishidneverchanged When will I get an update???
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nicole🖤
(@nicolez_x) reported
@EE I’m getting sick of going around in circles with your customer care team. Someone called me to discuss the account then hung up on me? Over a month I have been trying to sort this out now.
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Rob
(@TheGodThunder) reported
Was going to take on a new contract with @EE today. But the phone I was going to get isn't available to me as an existing customer. Great news, looks like I might be buying it elsewhere
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Jane Dunford
(@Jane_Dunford) reported
@EE is it possible to actually speak to someone about an account issue?
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joe 🪐
(@bmhlipa) reported
i’m so happy i’m not with @EE anymore, just letting you know you’ve lost a customer xxxxxxx
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ShukriAbdi
(@haasanldn) reported
@EE @GDH38742095 Also having the same problem
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David Eastwick aka TheDaveStream
(@DavidEastwickUK) reported
@EE @paulmolyneuxw Alas I never won one.
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Derek Carter
(@DMGcarter) reported
from
Portadown, Northern Ireland
@EE hi, EE customer here. I've stopped receiving texts from family in USA, and they aren't getting my texts from UK. Is there any possible reason why this would be the case?
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Hardeep Singh
(@Hardeep_5ingh) reported
@EE ever since I've upgraded my phone to the Samsung S21 Ultra, my reception has been awful!! 1, 2 bars max most of the time, constant buffering on an unlimited smart plan? How?
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Carl Sheen
(@stumpy493) reported
@EE Shocked to hear I am still being charged my full contract for the 2 weeks it will take to repair a faulty device. Can't access your network or use my phone, but pay full price??? Disgusting customer service