EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
The latest reports from users having issues in Birkenhead come from postal codes CH42.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenhead, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (28%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, St Helens, Holywell, Skelmersdale, Upton and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
TV | |
| Prenton |
||
| Liverpool |
Internet | |
| Birkenhead |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Birkenhead, England
Latest outage, problems and issue reports in Birkenhead and nearby locations:
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Adam 🌮🌮 Lynch
(@LynchAAL) reported
from
Formby, England
@EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Joe Chatt
(@JoeChatt) reported
from
Seaforth, England
@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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formby car elec
(@formby_car_elec) reported
from
Formby, England
@EE hello, help, moved to you on 20gig deal so surprised that I get texts saying used all data and pay for more, your staff say I only get 2gig. Overcharged
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reg morris
(@gold123win) reported
from
Neston, England
@Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019
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ChrisD
(@christesla) reported
from
Birkenhead, England
@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Adam 🌮🌮 Lynch
(@LynchAAL) reported
from
Formby, England
@EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.
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Kira Green
(@KiraGreen7) reported
from
Up Holland, England
@EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.
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C Charlie Tingle
(@cctingle) reported
from
St Helens, England
@EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Moore
(@SeaninPinner) reported
@jenkinstasha69 @EE Only problem is I can’t access WhatsApp without my mobile phone, but thanks for the suggestion.
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La diagonale du vide ⚒🇫🇷🇬🇧🏳️🌈🇵🇸
(@CreCreDeal) reported
@EE I called the customer service from abroad as you suggested. It costed me £4/minute. We stayed 25 minutes and nothing is sorted. That’s a shame as I paid the bill for my friend. How to escalate and make a formal complaint? But most importantly how to make it work?
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Neeraj Gupta
(@NeerajG54688992) reported
@EE someone at EE needs to improve customer care. I am getting frustated with auto reply to my msgs for help. I have already spent huge amounts of money in trying to reach you via int roaming call and my problem still remains pls reach out to me now
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Michael Lockley is on Whernside
(@LagstoneHall) reported
from
Leeds, England
@EE Hi, Can I just say I've just had the worst phone conversation I've had in a long time with your call centre, and all I wanted to do was enter a voucher. I suffer from anxiety and this sort of thing stresses me out. Please sort this out. Thank you.
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Elliot Harris
(@elliotharris) reported
@EE Only anyone who has no clue about customer service would send my wife a survey about their performance when on the advice of the call centre we had to resort to her submitting a complaint about the appalling customer service!! EE Deal with my wife's complaint first!!
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Lou
(@Loubylou252) reported
@EE I have a problem with my ID so not sure i can do it in store - basically my account is in the name I use everyday but I have a first name that's on my ID
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Мертвый
(@Georgedroydniga) reported
@EE and if the number has been deactivated due to inactivity. If it's blocked, can it be reactivated or the number recovered? I tried topping up my account, but the issue persists. Please respond quickly and help resolve this. Best regards, Kacper
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Karl Flinders
(@Karlfl) reported
@EE Will you offer an alternatively as the page I was linked to to monitor progress says fix on 18 July
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Moll 🏳️🌈
(@FknMoll) reported
@EE is the function to gift data currently not working on the app?
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Sarah Davies
(@drsarahjdavies) reported
Day 18 no home broadband. Multiple houses in street. Providers blame Openreach and vice versa. Need scaffolding to fix the problem. Scaffolders turn up today, but no engineers so they leave again. Impossible to do my job. Teenagers in meltdown. @WeAreOpenreach @VodafoneUK @EE