EE

EE Outage Report in Birkenhead, Metropolitan Borough of Wirral, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Birkenhead, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Birkenhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Birkenhead, Metropolitan Borough of Wirral, England 12/26/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Birkenhead, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Skelmersdale, Birkenhead and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Birkenhead, England

Latest outage, problems and issue reports in Birkenhead and nearby locations:

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • tayawooder T L W (@tayawooder) reported from Up Holland, England

    @EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾

  • mch2010uk Mike Halton (@mch2010uk) reported from St Helens, England

    @EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • Khanvictttt Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • pbwake Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • leebo86 Lee Mccartney (@leebo86) reported from Seaforth, England

    @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

  • Saintbarca Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐

  • IanLewi61520657 Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • ExecJb Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • SALAKEGITICISI atatürkünaskeri1881 (@SALAKEGITICISI) reported from Ellesmere Port, England

    @EE can someone help me here?? I got 5g but it's absolutely so slow and it has been for a long time, just thinking what's the reason for this please?

  • DavidMa77736327 David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DebbieCF_UK Debbie Frayne (@DebbieCF_UK) reported

    @EE @RiaBish It seems your parent company pushed BT users into EE contracts in the full knowledge of those service issues & did so to provide data sums only themselves. I shall start to phone your support daily in order to inform you of your appalling service.

  • elie_antoinette antoinette_elie@yahoo.co.uk (@elie_antoinette) reported

    @EE My dad went into EE he was having trouble with his phone. The sales person said that the sim card was the issue & should be replaced He was told to sign a contract for what he thought was just for the replacement sim. Turns out it was a contract for 2yrs with less data

  • JoeCarty9 Joe Carty (@JoeCarty9) reported

    @EE My phone is broken and I can't wait to leave EE.

  • 9Nylon 9/0 Nylon (@9Nylon) reported

    @EE Suffice to say your service hasn't met my needs -on this occasion... I've been a customer since 2016 - help!

  • lime_electrical Project Lime (@lime_electrical) reported

    @EE your website is not working to unlock my android phone to use other sims. Any ideas?

  • Scotmel Mel McGill 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🧡🖤 (@Scotmel) reported

    @bt_uk @EE I am disgusted as to how we have been treated. Sold bt package of broadband and TV. Came home Wednesday morning after our holiday to find none of it working. Spent all day on phone and told by Michael in Exeter that a slot came up today so closed the complaint....

  • CourageousJaved Mohammad Javed (@CourageousJaved) reported

    @EE No, the internet has been slow, it's not been at its normal speeds, close to 100MB. We have one of those small routers that have a sim in it which provides us with the internet. It's been much better than yesterday but still slow.

  • candiemac candice (@candiemac) reported

    @EE can you please give me details and the expected fix date/time for the network outage in AL5?

  • Court83604830 Court (@Court83604830) reported

    @EE VERY FRUSTRATED & DISAPPOINTED WITH THE LACK OF SERVICE WITHIN DEVIZES SINCE LAST THURSDAY 13th oct IV TRIED RUNNING MY OWN BUSINESS BUT HAVE STRUGGLED TO receive calls and contact customers I would like to reimburse

  • LetitiaHollan11 Barkers (@LetitiaHollan11) reported

    @EE Just rang to check the price of a screen replacement for my phone with one of your shops. Couldn't give a price for a screen replacement. Jumping through hoops for something simple. Very poor for a phone company.