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EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/19/2025 11:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Birkenhead, Liverpool and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirkenhead Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWallasey E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • babancat Catriona (@babancat) reported

    @EE PS EE app is awful and almost non-responsive.

  • realstewjeff Stewart Jeffrey🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@realstewjeff) reported

    @EE hello again... Just did my upgrade now I've had a text saying there is an issue with my order😩

  • DaddyAnt2010 Ant Q-F (@DaddyAnt2010) reported

    @EE WiFi down in SA6 Swansea postcode. There has been work done recently to @bt_uk @WeAreOpenreach lines in the area. Haven't got time to phone you, just letting you know you may want to investigate.

  • FleurHibbert What Fleur Knows🤍💙🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FleurHibbert) reported

    @EE Yep, tried those, not connecting, up until this year I'd never had a problem anywhere, not very impressed to be honest. Hubby's on Sky, got a connection straight away!

  • 0xpeach1 0x🍑 (@0xpeach1) reported

    @EE The service I purchased has fundamentally failed to deliver its core promised functionality from the outset. As I am within the 14-day cooling-off period and the service is unusable for its intended purpose, I insist on my statutory right to cancel. @EE

  • _W33_Shane Shane Deery 📱 (@_W33_Shane) reported

    Hey @EE why are your door to door sales people knocking on peoples doors at 9am on an fecking Monday morning to try & get more people to sign up to your broadband service good job I am only back from work & stop trying to sell stuff to people who don’t need it 😡

  • lad_trade Trade Lad (@lad_trade) reported

    @EE I've tried twice to give notice on my phone contract with you...and twice I've been told I'd receive a message back to sort this out...and twice this hasn't happened...I don't have time to mess about...I'll cancel my DD you can contact me instead..

  • FleurHibbert What Fleur Knows🤍💙🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@FleurHibbert) reported

    @EE I have sent you a DM about my roaming not working, thanks

  • leepearson711 lee pearson (@leepearson711) reported

    @EE loyal customer here and just had an agent on live message they your app trying to tell me my line rental discount was going to expire and needed to upgrade my contract. Clearly trying to earn some commission as when I rang was told this is not the case.

  • Sukki1975 Sue K (@Sukki1975) reported

    @ToonFan14 @VodafoneUK @EE I'm with EE. When did they merge? I feel my signal got better recently but I didn't know why 🤭