EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (13%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Prenton, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Holywell, Upton, Ellesmere Port, and Queensferry.

City	Problem Type	Report Time
Liverpool	Total Blackout	4 days ago
Liverpool	Internet	8 days ago
Liverpool	Phone	9 days ago
Liverpool	TV	10 days ago
Prenton	E-mail	14 days ago
Liverpool	Internet	14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

• 
  KStaff (@KStaff1878) reported 15 seconds ago from Liverpool, England

  @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

• 
  Baz (@Barry1878) reported 5 minutes ago from Liverpool, England

  @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

• 
  Liam (@Jezz1878) reported 9 minutes ago from Garston, England

  @EE Website still down???

• 
  Anton Roscoe Minnion (@antoniominnio) reported 14 minutes ago from Liverpool, England

  @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 14 minutes ago from Liverpool, England

  @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Trevor Sonic (@trevorsonic) reported 14 minutes ago from Liverpool, England

  @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

• 
  YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported 16 minutes ago from Halewood, England

  @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

• 
  Alridge Prior (@redams66) reported 16 minutes ago from Liverpool, England

  @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

• 
  KloppLFC (@paisleymarley18) reported 24 minutes ago from Birkenhead, England

  @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

• 
  James (@inman08) reported 38 minutes ago from Liverpool, England

  Anyone on @EE having any problems with internet

• 
  James Roberts (@JamesRoberts330) reported 41 minutes ago from Liverpool, England

  Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

• 
  Anton (@MawdsPaws) reported 43 minutes ago from Birkenhead, England

  @EE That's OK Ed. Hope you're not working too hard.

• 
  Ian Parks (@IanParks_) reported 44 minutes ago from Prescot, England

  @O2 sorry I left you for @EE, awful network! 😰😰

• 
  Liam (@Jezz1878) reported 44 minutes ago from Garston, England

  @EE website still down, shite

• 
  YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported 48 minutes ago from Halewood, England

  @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

• 
  Kay Leaver (@mummykay74) reported 50 minutes ago from Heswall, England

  @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

• 
  Kevin Henshaw (@illgetmecoat) reported 52 minutes ago from Liverpool, England

  @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

• 
  reg morris (@gold123win) reported 55 minutes ago from Neston, England

  We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

• 
  C (@CallumKerrigan) reported 59 minutes ago from Liverpool, England

  @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 60 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Fender Hoody 😐 (@Fenderhoody) reported 4 minutes ago

  @EE Hi. Quick question. Can you have fixed IP address on 5GEE and also port forwarding on the supplied router. Customer has a requirement to port forward to a server. Cannot find anything on the router settings.

• 
  GAMBINHO 🏁 (@ruscoeorbino) reported 5 minutes ago

  @EE Please fix your wifi routers abeg

• 
  brian mcmillan (@brainmcmillan) reported 5 minutes ago

  @EE How can it be good news that I have to call support every time I want more data?

• 
  John Lewis (@tredtoponty) reported 8 minutes ago

  @EE day 10 of no signal or intermittent signal due to work at Crumlin. For those who don't know crumlin isn't a city. 10 days?!

• 
  Adam Stubbs (@StubbsAdam) reported 9 minutes ago

  @EE Smart Hub reboots every 2hrs since 24th May 2022 and still no solution/resolution!! Not acceptable! You can't claim to a "top tier service" in the UK and allow this problem to continue for so long! #EEbrokenservice

• 
  Angela Jiang (@ajiannng77) reported 10 minutes ago

  @EE i’ve got no service since this morning, i’m in east london, could you please advise ETA for a fix? ty!

• 
  Jemma Jenkins (@MrsJenks54) reported 17 minutes ago

  Have to congratulate @ee on their fabulous service. After trying to connect an incompatible package and leaving me without service, every time I chase there is no resolution and another 24 hours is added to the response time. Great work!

• 
  Andromeda 🇺🇦 (@FreyaIsle) reported 18 minutes ago

  @EE Thats not really my point. Best deal was from uswitch not EE. EE replied that if I went via @UswitchUK I'd be a 2nd tier customer & not get same level of service. When I asked what that meant I was told to make my own judgement. Really? Your customer strategy needs a BIG rethink.

• 
  Katy Thomas (@eaglekaty) reported 21 minutes ago

  @EE not great customer service ignoring thousands of users asking where the @glastonbury app is and providing no comms on the delay. Any info to share?

• 
  Gavin (@GavinStalgis) reported 21 minutes ago

  @EE Need urgent help getting the phone to connect. Forgot to set up roaming before I left the UK.