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EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

Why is my EE service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Prenton come from postal codes CH43 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Prenton, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Holywell, Upton, Ellesmere Port, and Queensferry.

CityProblem TypeReport Time
Liverpool Total Blackout 7 days ago
Liverpool Internet 12 days ago
Liverpool Phone 13 days ago
Liverpool TV 14 days ago
Prenton E-mail 18 days ago
Liverpool Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • paulgtrainer
    Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • Rigobluenose
    Rob (@Rigobluenose) reported from Littleton, England

    @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

  • PaulMartinAcc
    Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • PaulDC28
    PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • mummykay74
    Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • inman08
    James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • ArronJamesLyon2
    Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • Scotthall1987
    Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • gn1ls70
    Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • PaulDC28
    PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • neilfayekay
    #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • BryenOHare
    Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • neilfayekay
    #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • tspaloma2
    mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • Barry1878
    Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • F0xyG4mer
    Foxy Clapham (@F0xyG4mer) reported

    @EE and @SamsungMobile @SamsungUK can I get some help on claiming my Samsung buds2 from my flip 4 preorder please? It's before the 29/09 but when I go to claim them via the link in the features I can't.

  • allan_clarke
    Allan Clarke (@allan_clarke) reported

    @EE Still have problems. Thought I'd replied so apologies. I am getting a text each day, same message, 'taking longer than expected'. Data speeds down at @ 1mb at best now since Aug 15th. Did use website to raise complaint 3 days ago. Received auto response, nothing since!

  • UKRegulator
    🇺🇦 Greg #FBPPR #FBPE #FBEIE ¡No pasarán! 🇺🇦 (@UKRegulator) reported

    @MissLauraHolmes @EE As a service provider, such an approach would be unlawful under the Equality Act 2010. @EE - time you found some competent customer service people...

  • lspark89
    Laura NUFC1892 ⚫⚪ (@lspark89) reported

    @cononeilluk @EE I'm in a similar situation. I need a signal booster box for my phone from @EE and after 6 years it stopped working earlier this year. EE say they no longer provide these & i'm now not able to make calls or text. They told me to get a new phone, but i can't afford it!!

  • crug76
    Craig Robertson (@crug76) reported from Aberdeen, Scotland

    @EE currently sitting on hold since 10:15 am 2hrs 35 mins and you call yourself Britons biggest mobile network this is an absolute joke !

  • MaggieeBrewer
    M a g g i e (@MaggieeBrewer) reported

    @EE customer services don't bother reply and the app is an absolute time waster. Am I ever going to receive the phone I ordered???

  • CoryCM1875
    Cory (@CoryCM1875) reported

    @EE It was over the phone. I'm currently a BT customer.

  • the_aorist
    Ben R (@the_aorist) reported

    @EE Why is my account showing that I have zero data and zero minutes, even though I’ve bought a monthly pack?? Is there a problem with your app?

  • JULIEGRANT20
    Julie Grant (@JULIEGRANT20) reported from Swineshead, England

    @EE is there an issue today please? Unable to make calls.

  • ixiiilm
    i13 (@ixiiilm) reported

    @EE can't login into your website, what's going on. Can't even get to help