EE Outage Report in Prenton, Metropolitan Borough of Wirral, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Holywell, Upton, Ellesmere Port, Queensferry and Birkenhead.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Holywell |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
EE Issues Reports
Latest outage, problems and issue reports in social media:
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hodd the God
(@manyen10) reported
@EE your mobile phone app has to be the worst app I've ever tried to use unless its to pay a bill then its works without a flaw surprised surprise
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PLIW
(@AboveWeston) reported
@VMO2News @EE you really failing here with service and your name. You’re defo not everything everywhere. When you gonna deliver this service.
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Franky 🏴☠️
(@FrankyRN51) reported
So, @EE have done me a real favour today to decided to help me out by shutting my account down early. I only told them I’d be moving abroad after selling my flat at the end of the year, but clearly they thought, “Why wait?” and pulled the plug on October 1st instead. Now I’ve got no internet at home, and apparently “there’s nothing they can do.” Brilliant service, really. Top marks all round. 👏👏
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han 👁 ⃤
(@mshjx_) reported
@EE I get a call everyday 2-4 times a day from these scammers pretending to be from EE. Whenever I tell them not to call me and I know they're not EE they hang up and call me again later. I already changed my number a while ago, I don't wanna have to do that again
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Patricia Young
(@FreakyPatty) reported
@EE is there any reason why my two previous tweets to you have been ignored? You would be quick enough to reply if I stopped paying my bills or decide to move to another provider. Cannot access my account since that big outage with Azure.
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Jas
(@SirusMonk) reported
@EE Been on the phone waiting for help for half an hour. Tried to watch NOW TV on our EE box and it's telling us we have no NOW membership. We pay for Whole works TV including sky sports and NOW TV. What's going on? Same message if we log in to NOW on any other devices.
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tim nisbet
(@timnisbet) reported
Are there any worse people to deal with than @bt_uk been a client for 20+ years they are charging me for a service that they can’t provide and the only offer is an additional £20 a month for 2 years, absolute joke of a company. Tried @ee but can’t go there as existing bt customer
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Hewete Haileselassie
(@Hewete) reported
@EE it’s day 3 of no WiFi which also means no phone signal on EE at home for me. I’m now having to pay for additional EE WiFi that I naively thought was free to EE customers…
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I love God
(@YamaEmilie) reported
Anyone from @EE able to tell me if there is a mask issue that is affecting the signal around Littleborough. Someone said that the mask was down that they were working on it so has it been fixed ?
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Shaun
(@actionjaxon666) reported
@EE Yo! I discovered a few days ago that the cover had fallen off of the grey OpenReach fibre box on the outside of my house, it was wet and windy that day. Could this have potentially contaminated the fibre and cause me sub-par connectivity? I’m on a 1Gb service.