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EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

Why is my EE service not working?

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The latest reports from users having issues in Prenton come from postal codes CH43 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Prenton, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, and Holywell.

CityProblem TypeReport Time
Liverpool TV 1 day ago
Liverpool Total Blackout 11 days ago
Liverpool Internet 15 days ago
Liverpool Phone 17 days ago
Liverpool TV 18 days ago
Prenton E-mail 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • adamsuperjuiced
    Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • LeroyDLS
    David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

  • WordsFromLiam
    Liam Kelly (@WordsFromLiam) reported from Liverpool, England

    Sort your shit our @EE

  • christesla
    Chris Danks (@christesla) reported from Ellesmere Port, England

    @EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial

  • simonwatt1
    Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • AdamSiddorn
    Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England

    @SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful

  • mattwilsondotuk
    Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • andrewwhyman
    Andrew Whyman (@andrewwhyman) reported from Liverpool, England

    @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

  • formby1972
    Mark (@formby1972) reported from Liverpool, England

    @EE I was treated very well and made to feel like a valued customer!

  • DanMiller944
    Dan (@DanMiller944) reported from Seaforth, England

    @DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.

  • tomderoof
    cormack roofing (@tomderoof) reported from Liverpool, England

    @EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE Prob best to report this to your web team to fix it

  • Rach_Barrett
    Rachel Barrett (@Rach_Barrett) reported from Prescot, England

    The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼

  • AlexECEdwards
    Alex Edwards (@AlexECEdwards) reported from Birkenhead, England

    After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

  • WirralLiverpool
    Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England

    @EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!

  • Garden_Ser
    i - garden services (@Garden_Ser) reported from Wallasey, England

    @EE For a least 4years with orange pay as go ive never had the problems like this

  • milonoblet
    Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • BraggKenny
    Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • simonwatt1
    Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • Nishels
    Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dazwold
    daz (@dazwold) reported

    @EE Does 5G standalone on EE show any different in the signal bar? Or still just show as 5G?

  • leemsutton
    lee sutton (@leemsutton) reported

    @EE customer service is shocking. Waiting on the online chat for ages and no agents coming on. Sim card has stopped working

  • KevDubes77
    Kev Duberry (@KevDubes77) reported

    @EE Hi, I have tried to swap to a different network but I am having the same issue. As I use my phone for helping me get around, it is really frustrating that I have no data despite having over 7 days of roaming left.

  • PJBHC
    🅼🆁-🅱 (@PJBHC) reported

    @EE @Andy_1098 You've never offered me any special deals for over 20yrs loyalty @EE You're next on my list to drop

  • hail2thestreet
    Hail to the Street (@hail2thestreet) reported

    @EE I’m on EE Pay As You Go. My SIM worked abroad previously but roaming has stopped in Germany. I topped up in April but had no chargeable activity and now I can’t receive SMS or log in. I need my UK number kept active for return to the UK. Please help re-enable roaming.

  • hail2thestreet
    Hail to the Street (@hail2thestreet) reported

    @EE Hi, I’m on EE Pay As You Go. My SIM worked abroad previously but roaming has stopped in Germany. I topped up in April but had no chargeable activity and now I can’t receive SMS or log in. I need my UK number kept active for return to the UK. Please help re-enable roaming.

  • graeme_little
    graeme little (@graeme_little) reported

    @EE @Andy_1098 People should watch who they change to. I changed to sky to save a few pounds. But the service is pure awful. Wish I stayed with EE on same tariff but I don’t think they will give me anything near which I had before

  • WelshBish
    Tim Bishop (@WelshBish) reported

    @EE had your TV now for 18 months and it continually freezes. I’ve seen other people on various forums with similar problems. Any ideas to fix it. I’ve turned off at the wall and closed down the broadband but it continues

  • tessabreenmusic
    Tessa (@tessabreenmusic) reported

    @EE I can't check as I don't have a login. I would like to see if you can expedite the request as this makes residents feel unsafe and disconnected. Are you able to make an emergency fix for them?

  • naanstopfun
    💙💚💛🧡❤️ #BLM #TransLivesMatter #FreePalestine (@naanstopfun) reported

    @EE why is your signal so crap today? Apparently my area is fine but I’ve not had signal for the entire time I’ve been outside my house today.