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EE outages and service status in Prenton, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Prenton, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi, Total Blackout, and Phone.
  • The most recent signal from this area was received Jun 11, 3:24 PM GMT+1.
  • 60% Wi-fi (60%)
  • 20% Total Blackout (20%)
  • 20% Phone (20%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at EE

EE is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prenton, England

The most recent EE outage reports came from the following cities: Ellesmere Port, Liverpool, Prenton, Wirral, and Neston.

CityProblem TypeReport Time
Ellesmere Port Total Blackout 5 days ago
Liverpool Phone 14 days ago
Liverpool Wi-fi 18 days ago
Liverpool Wi-fi 19 days ago
Liverpool Wi-fi 29 days ago
Liverpool Internet 1 month ago

Nearby cities with recent reports

Ellesmere Port

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • pbwake
    Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • BryenOHare
    Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • simonwatt1
    Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!

  • mattwilsondotuk
    Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • PaulMartinAcc
    Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • WordsFromLiam
    Liam Kelly (@WordsFromLiam) reported from Liverpool, England

    Sort your shit our @EE

  • _JSpill
    Jonathan Spillane (@_JSpill) reported from Ellesmere Port, England

    @EE you have the worst website I’ve ever seen without doubt. Never works properly. Trying to add something to my account and never works. Rubbish!!

  • Khanvictttt
    Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019

  • formby1972
    Mark (@formby1972) reported from Liverpool, England

    @EE I was treated very well and made to feel like a valued customer!

  • sandrachataway
    Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • denni_b
    Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • YNWA_Kaiser
    YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE Prob best to report this to your web team to fix it

  • andrewemorris
    Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • PrawnCufflinks
    Prawn Cufflinks (Louise) 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@PrawnCufflinks) reported from Seaforth, England

    @picturepositive @EE Years ago, when I was in a similar situation and struggling, a @BritishGasHelp employee actually laughed at me down the phone. I complained, they traced the recording and gave him an absolute bollocking. But I've never forgiven them to this day. Make sure you follow this up.

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • ExecJb
    Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonOw55271825
    Ukobach (@JasonOw55271825) reported

    @TomTugendhat @O2 @EE I’m not saying immigration is the problem However it is relatively easy for a mobile cell to be overwhelmed by users - how many HMO’s have sprung up there - it’s a genuine problem and the networks usually address it with micro or pico cells

  • Angieeclectic
    Angelique 🎵🇬🇧🇫🇷☮️ (@Angieeclectic) reported

    @TomTugendhat @O2 @EE You're right. I never have trouble with reception in France. BUT Tom if you ever had to deal with French telecommunications companies you would quickly realise our own EE/BT customer services are far better.

  • dmyrcr
    🅓🅜🅨🅡🅒🅡 (@dmyrcr) reported

    @TomTugendhat @O2 @EE Your lot had 14 years. Maybe you should’ve campaigned about this then to your pals in government. Instead you did **** all

  • g30r93g
    George Nick Gorzynski (@g30r93g) reported

    @TomTugendhat @O2 @EE coverage means nothing if signal strength is so abysmal the network becomes unusable

  • gavmarten
    Gav Marten (@gavmarten) reported

    @BidSurreal @EE @TomTugendhat It’s mainly because our 4G mast equipment is old and oversubscribed. They aren’t updating them, blaming slow networks on delayed 5G rollout. However, 4G speeds are decent enough for most tasks.

  • BeedleB
    Beedle The Bard (@BeedleB) reported

    @TomTugendhat @O2 @EE Just like me where I live, and ike here I bet you have no problem getting a text message through.

  • clairemul87
    Claire Mulholland (@clairemul87) reported

    @EE im abroad and cant access my roaming i cant contact anyone and will lose WiFi soon please help

  • paalston
    Peter Alston (@paalston) reported

    @TomTugendhat @O2 @EE Make it the law, ofcom, that if there’s no decent reception on your chosen provider then mobiles piggyback onto a service which is actually available whenever you are, akin to the 999 thing - your mobile provider pick up the cost. Arguably just one UK network would be better

  • honestjon74
    'Honest' JonWilliams (@honestjon74) reported

    I’m so glad I’m out of contract with @EE finally!!!!! Never in my life have I seen a company go downhill so rapidly over the last few years. Can’t use apps if I’m not at home connected to wifi. Any good network in Pembrokeshire??? Please do NOT respond EE. I don’t care.

  • ach59
    Photo man (@ach59) reported

    @EE The bots are useless recommending the same thing without understanding the issue. The router works & generally gives between 500to 800 Mb BUT although the four EE wifi extenders recommended & fitted by EE engineer glow aqua they have no connectivity = no TV, Alexa or heating