EE Outage Report in Prenton, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Holywell, Upton, Ellesmere Port, Queensferry, Birkenhead and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Holywell |
Phone | |
| Liverpool |
Phone | |
| Upton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Sarah Preston
(@Miss_P_76) reported
from
Birkenhead, England
@EE one bar and no service alternating all day! 😔 not ideal when I’m recovering from surgery and can’t even make/receive a call to let people know I’m ok! 😡
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Gareth78
(@Gapa78) reported
from
Birkenhead, England
@EE hi I took out the +10 eith100gb and was not offered a free wireless charger, poor form since am a long term customer
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Chris Danks
(@christesla) reported
from
Ellesmere Port, England
@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Dan
(@DanMiller944) reported
from
Seaforth, England
@DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Rachel Barrett
(@Rach_Barrett) reported
from
Prescot, England
The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼
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Jack Birtley
(@JackBirtley) reported
from
Garston, England
@EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.
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Andy Wroblewski
(@WirralLiverpool) reported
from
Birkenhead, England
@EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!
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i - garden services
(@Garden_Ser) reported
from
Wallasey, England
@EE For a least 4years with orange pay as go ive never had the problems like this
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Paul Wellman
(@PaulWellmanuk) reported
from
Aintree Village, England
@EE Turned up at your shop in Aintree at 19:50 and its shut!! Not impressed as im a new customer moving to you from another sevice of 10 + years to collect my new phone!!
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Mark
(@formby1972) reported
from
Liverpool, England
@EE I was treated very well and made to feel like a valued customer!
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i - garden services
(@Garden_Ser) reported
from
Wallasey, England
@EE EE shop by phone. it was delivered last Sat. I then took my sim card out of my existing Nokia 106/5 and got it jammed. I only got it retrieved out of my new H.P30 IN THE ee shop in LISCARD Merseyside. on getting my old sim back i thought end of problem, put it in old nokia
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Liam Kelly
(@WordsFromLiam) reported
from
Liverpool, England
Sort your shit our @EE
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i - garden services
(@Garden_Ser) reported
from
Wallasey, England
@EE Did a self credit check, score of 999. Never used a credit card. Pay as go, if you an't got don;t buy attitude
EE Issues Reports
Latest outage, problems and issue reports in social media:
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N I K E S H
(@n_i_k_e_s_h) reported
God! Here again @EE @Apple selling faulty devices and can’t get any decent support or replacements #AirPods #rubbish
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k
(@zillionaire84) reported
@EE February 2nd it will be 2 months since i ordered the iphone 12pro max......... not even getting updates from EE anymore. That’s the best mobile phone network provider in the UK 😡😡
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Nubibaby💕
(@nubiqueen24) reported
@EE i got my upgrade phone less than a month ago and I’m having issues with it please can I be supported?
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Myke
(@Myke20987) reported
@EE why am I getting calls from people saying I've called them? Twice now I've had a call from a number identical to mine except the last 3 digits saying I called them? Also i called back another one who called me and they said they never rang anyone?? What is going on?
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Sandra Clarke
(@DeanofLaw) reported
@EE Just phoned your customer services about my broadband contact which has just ended. I wanted to extend my current contract for 5 months, not renew for 18 months. This is second home hardly used for last year anyway. Why so unfair?
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Ashok Punj
(@ashpunj) reported
@EE help ive just received a bill for £45. It contains call to Brazil and multiple messages to Australia. I've contacted customer services but I'm not happy that I've been charged for a bill I cannot afford.
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Alan Jury
(@alanjury) reported
Had a broadband sales call from @EE just now. I was told only EE and BT can provide FTTP service in my area. This is untrue, and when challenged sales person backtracked. But it seems I can’t make a complaint as I don’t have an account!
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Alan Jury
(@alanjury) reported
@EE had a broadband sales call this afternoon & was told only EE or BT can provide FTTP service in my area. This is not true, and when challenged the salesperson acknowledged it isn’t true and tried to backtrack. And it seems I can’t make a complaint as I don’t have an account!
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Kai Giritli
(@KaiGir) reported
@EE outage in Gillingham with internet right at the end of my working day. Any ETA on a fix?
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Chika Alabi
(@pearlsister) reported
@EE Hi, I ordered an upgrade on Saturday. I was told it would be delivered Sunday, by Sunday when I didn't receive it, I called and was told there was an issue and I would get it Monday. I still have not received my phone.