EE outages and service status in Prenton, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Prenton, including 0 direct reports.
- The most common problems reported in this area mention E-mail and Internet.
- E-mail (50%)
- Internet (50%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prenton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 13: Problems at EE
EE is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prenton, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Wallasey, Deeside, and Wirral.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool
|
Internet | 24 days ago |
|
Liverpool
|
29 days ago | |
|
Liverpool
|
Internet | 1 month ago |
|
Birkenhead
|
Internet | 1 month ago |
|
Liverpool
|
Internet | 1 month ago |
|
Wallasey
|
Wi-fi | 1 month ago |
Community Discussion
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EE Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Jonathan Spillane (@_JSpill) reported from Ellesmere Port, England@EE you have the worst website I’ve ever seen without doubt. Never works properly. Trying to add something to my account and never works. Rubbish!!
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scousenatalie🌈 (@scousenatalie) reported from Liverpool, EnglandGood job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Chris Danks (@christesla) reported from Birkenhead, England@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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Clare Marie Watson (@Sarahsgracesmum) reported from Birkenhead, England@EE 8 years a customer. £119 to upgrade to aim only in last few months of contract Won't be a customer much longer #loyaltymeansnothing
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KStaff (@KStaff1878) reported from Liverpool, England@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, EnglandGot to thank @EE today for their utterly tremendous customer service!
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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reg morris (@gold123win) reported from Neston, England@lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt
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Lee Mccartney (@leebo86) reported from Seaforth, England@scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount
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Baxendale Executive Travel (@ExecJb) reported from Thornton, EnglandHi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)
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Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England@EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!
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i - garden services (@Garden_Ser) reported from Wallasey, England@EE Did a self credit check, score of 999. Never used a credit card. Pay as go, if you an't got don;t buy attitude
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Simon Watt (@simonwatt1) reported from Liverpool, England@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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C (@CallumKerrigan) reported from Liverpool, England@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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Chris Danks (@christesla) reported from Birkenhead, England@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Rob (@Rigobluenose) reported from Littleton, England@EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Sameena Ahmad 🇪🇺🏴 (@SameenaAhmad7) reported@Hepworthclare @EE My local shop was very dismissive and wilfully unhelpful but I did get help on the phone a couple of years ago. Can't find the number I used.
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Chelsey (@chelshakespeare) reported@EE It happens every time my phone goes to 4G - there can’t be issues everywhere!
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Gareth Higgin (@77fenrir) reported@djp4cm4n @VodafoneUK Left them a few years ago after god awful customer service, no decent signal anywhere , no discounts/ upgrades over my time with them. Now with @EE. Still awful signal at home on a 5G plan but elsewhere perfect
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Birduder344 (@Birduder344) reportedThat's the end of c.28 years with @EE , started with Freeserve - Wanadoo - Orange, finally @EE good service overall, must say, shame they treat their loyal customers with such contempt. @vodafone been okay so far, at least the guy called me to check all was okay as he promised!
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Martin McConachie (@HamdonMart) reported@EE Had no service on my phone for 14 hours. Can't use live chat on website as you have to send me a code & I can't receive them. You suggest ringing 150 but I can't make calls. App isn't any good and just hits a dead end. Help! 😳
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John (@JohnStokes0uk) reported@briavelsjon @EE thats just it, they are poor, not good,and more signal masts, would be better
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Forgottengirl078 (@forgottengirl78) reported@EE This link is useless as it is the one I have been using only to be fobbed off and lied too. I want to speak to someone who can sort things out. Just one person who can successfully deal with the complaint of human incompetence. Who is a manager or head of complaints?
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Alan Aiken (@AlanAiken) reported@EE EE, your broadband service stopped in my flat yesterday. I can’t reach you by mobile as it takes me via a web link to an on line webpage to report a fault. Having done this I receive a text message to say I don’t have an account with EE??!! If that is the case then why are you taking money from my bank account. This is really trashy service and rather than run around in circles for the next 3 months I will switch. But how can I cancel an account that does not exist? What a total shower.
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None Superior (@nonesuperior) reported@Ofcom I am concerned that @EE sales approach is not genuinely customer-first. They make advisors force SIMO plans on customers rather dan a meaningful assessment of the customer’s actual needs & circumstances. This is making advisors put customers in unbearable conditions. Do better!
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Les Cashmore (@LesCashmore) reported@EE I’ve made an appointment to speak with the branch manager next week, I will be making a formal complaint and taking the issue up with him and his staff will verify the hanging up on us. Why didn’t they phone the branch back or call us back? Why do I have to phone you again?