EE Outage Report in Prenton, Metropolitan Borough of Wirral, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Wi-fi | |
| Liverpool |
Internet | |
| Birkenhead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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Anton
(@MawdsPaws) reported
from
Birkenhead, England
@EE That's OK Ed. Hope you're not working too hard.
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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MM
(@MandieMoos) reported
@EE hi. Having issues accessing my account. Forgotten password option is not sending the passcode. Any ideas?
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Dave Reddy
(@dreddy2) reported
Just spent over 25 minutes waiting for @EE customer service to pick up the phone. You can get through to your Doctors surgery on a Monday morning quicker. Unbelievably poor customer service I’ll try again later.
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tim nisbet
(@timnisbet) reported
Are there any worse people to deal with than @bt_uk been a client for 20+ years they are charging me for a service that they can’t provide and the only offer is an additional £20 a month for 2 years, absolute joke of a company. Tried @ee but can’t go there as existing bt customer
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Kate Gilda✨
(@KatTilb) reported
@EE Hello , in relation to this complaint. My bill should be & as confirmed £26.55 it was showing at £29 something. Instead of amending it down it has now gone up to £33.00 Can this please be rectified without me having to make any further lengthy phone calls Comp ID28268821
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Aᴍᴀɴᴅᴀ ✰
(@O9O8O2x) reported
@EE Well I’ve attempted to seek support on the live chat but my 20 minutes wait is now 44 minutes with no updates. I’m needing help with pending payments to yourself as I was told these would be released back to me by end of day yesterday and they have not.
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Hewete Haileselassie
(@Hewete) reported
@EE it’s day 3 of no WiFi which also means no phone signal on EE at home for me. I’m now having to pay for additional EE WiFi that I naively thought was free to EE customers…
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TheHiveat52
(@TheHiveat52) reported
@EE your website must be one if not the worst! Trying to log in, change password is just impossible. Ah wel makes moving away a lot easier.🫣😡👍
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Prof Steve Molyneux
(@ProfSMolyneux) reported
@EE I am living outside the UK and don’t return for 6 months. Due to damage I have to replace my phone. My EE number is on an eSIM in my current phone. Can I transfer the eSIM from my old phone to the new one and activate it whilst I am in Spain?
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The Michael Collins
(@MikeCollins_UK) reported
@EE This is beyond unacceptable. You’ve cut my services off repeatedly over the past week - despite senior managers confirming restoration. You are in breach of contract and Ofcom’s General Conditions on service continuity and fair treatment. preparing a civil claim for damages
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Jas
(@SirusMonk) reported
@EE Been on the phone waiting for help for half an hour. Tried to watch NOW TV on our EE box and it's telling us we have no NOW membership. We pay for Whole works TV including sky sports and NOW TV. What's going on? Same message if we log in to NOW on any other devices.