EE Outage Report in Prenton, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Holywell, Upton, Ellesmere Port, Queensferry, Birkenhead and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Holywell |
Phone | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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Alex Edwards
(@AlexECEdwards) reported
from
Birkenhead, England
After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡
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Chris Danks
(@christesla) reported
from
Ellesmere Port, England
@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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reg morris
(@gold123win) reported
from
Neston, England
Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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Kevin
(@kevinspower1) reported
from
Hoylake, England
@EE Day 4 of no signal in CH62 4UE. It’s a joke.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Dan
(@DanMiller944) reported
from
Seaforth, England
@DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.
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reg morris
(@gold123win) reported
from
Neston, England
@handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Moran
(@brianmoran_me) reported
@EE hi, I’ve sent a DM — sorry, but you never know if it’s not been answered because you are busy, or it has been missed. Thanks.
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Ali
(@aali_m4) reported
@EE called your uk team for an upgrade. The customer service provider said his putting me on hold for 2mins. 1hr 10mins on hold to then be disconnected. Is this the definition of EE service. I want to make a complaint and would appreciate a call back ASAP! Waste of time!!!
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Adrian
(@SICKLTD) reported
@EE Help I don't think so still waiting for refund and the way you lot treat customers WTF
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Daniel Buck
(@DanielBuck11) reported
@EE is your service down in CM1? No internet.
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Grace
(@The_Foxie_1) reported
@JordanHarris94 @corynormaaan @EE Worst company I have ever had the misfortune of dealing with. Worst customer service and WiFi.... Unfortunately stuck with them for 2 more months. At least then I can get better quality and better value for money, and you know, actual signal. Going anywhere else!
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Pamela
(@chamsx34) reported
@EE the signal/service in EH6 has been terrible for months & substantially worse this week. Calls are continuously dropping, that’s with full signal! What is being done about it
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Mitchi
(@mitchib1440) reported
@EE Yes, sorry. The problems haven't continued since the day i posted that tweet. But I did check online and managed to confirm it wasn't our personal connection. A definite problem on your end as more reports than normal were made at that time.
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Kiki
(@Rugby_Chic67) reported
@EE trying to purchase in the online shop but every time I log into my account it’s saying no connection. My wifi is working as connected to my work network and other pages are working
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★Craige★
(@kraigeyroxx) reported
@EE I've had no service all day in Heathrow, UB7 postcode. Any reports of issues?
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David Walker
(@dog_in_a_bag) reported
Trying to cancel an @EE contract due to crap service and can't even get onto your website to access my account. Is your site down?