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EE outages and service status in Prenton, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Prenton, including 1 direct report.
  • The most common problems reported in this area mention Internet, E-mail, and Total Blackout.
  • The most recent signal from this area was received Jul 15, 5:38 PM GMT+1.
  • 56% Internet (56%)
  • 11% E-mail (11%)
  • 11% Total Blackout (11%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prenton, England

The most recent EE outage reports came from the following cities: Liverpool, Birkenhead, Wallasey, Deeside, Wirral, and Ellesmere Port.

CityProblem TypeReport Time
Liverpool E-mail 19 hours ago
Liverpool Internet 3 days ago
Birkenhead Internet 8 days ago
Liverpool Internet 9 days ago
Wallasey Wi-fi 15 days ago
Deeside Phone 16 days ago

Nearby cities with recent reports

Liverpool

2 recent signals

19 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • simonwatt1
    Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • PaulMartinAcc
    Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • PaulWellmanuk
    Paul Wellman (@PaulWellmanuk) reported from Aintree Village, England

    @EE Turned up at your shop in Aintree at 19:50 and its shut!! Not impressed as im a new customer moving to you from another sevice of 10 + years to collect my new phone!!

  • Barry1878
    Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • PaulDC28
    PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • Scotthall1987
    Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • Garden_Ser
    i - garden services (@Garden_Ser) reported from Wallasey, England

    @EE For a least 4years with orange pay as go ive never had the problems like this

  • inman08
    James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector I repeat no one should beable to interfere with communication These personnel in destroying my life arein Neston Itseems I don’t matter wether in call centres telephone exchanges or done remotely Theycan interfere with signal strength &incoming correspondence #BTGroup @EE #GE2019

  • Saintbarca
    Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • neilfayekay
    #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge

  • andrewemorris
    Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • MawdsPaws
    Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • neilfayekay
    #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • trevorsonic
    Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • BryenOHare
    Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyOwl
    Gavin (@GrumpyOwl) reported

    @EE Let's see if we can squeeze an extra fiver out of people with poor judgement! I know you can get e-sims now (and I have done previously) but it does feel like it's exploitative of people who lack the technical knowhow or confidence to do that.

  • CharlesSalt3
    Charles Salt (@CharlesSalt3) reported

    @EE Thank you very much for your quick and responsive reply, however, it didn’t work! No help from HELP 66033, as far as I read it, the whole thing since joining BT has gone bonkers, it’s costing me a fortune for absolutely nothing, every penny counts when you rely on on pension

  • jochen_roeder
    Jochen Roeder (@jochen_roeder) reported

    @Birduder344 @EE Customer loyalty is dead, it's not something that is valued or gets rewarded. No matter the issue, be it mobile phone contracts, electricity, ... a "loyal" customer will get punished. It's become sadly necessary to take the shortest contracts possible and change providers often.

  • nigsnooker
    n (@nigsnooker) reported

    @EE @GaryGaryweir11 Why is there so many issues with EE on twitter problems with everything like signals,bills, broadband etc so EE do something

  • RodRapid1784
    Sir Rapid Rod (@RodRapid1784) reported

    @EE is there a problem with phone signal atm ?

  • agrumpyaulman
    agrumpyaulman (@agrumpyaulman) reported

    @EE #billing Check your bills with EE!! After 39 years with BT we switched to EE in June. Never had any inaccuracies in my bills with BT. Ever since switching every bill has been wrong! Staff are friendly and helpful and sort it out but this shouldn’t happen.

  • EExsupport
    EE X Support (@EExsupport) reported

    @Janeyk12 @EE Jane, we are doing our best to fix the website and our EE app. We are getting countless messages a days saying about the state of our website and app and we are on it. Please just be patient.

  • JoDonn77
    Jo D (@JoDonn77) reported

    @EE @ash2082 I’m having the same issue having landed in Spain in the last hour

  • rocklandstv
    RocklandsTV (@rocklandstv) reported

    @EE you've confused a pensioner into a two year contract that they can't use, their bank just informed them that you'd emptied their pension and had to cancel the payments. I'm going to help them not get into trouble because of your sleight of hand. who at EE should i contact?

  • GordonSMarino
    Gordon Marino (@GordonSMarino) reported

    Over two weeks since I wrote to @EE customer services about my account and not even the courtesy of a reply. Phone huge waits, web doesn't work, app wont recognise my account and now ignoring letters. Awful service. Time to contact ombudsman I think.