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EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/19/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Birkenhead, Liverpool and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirkenhead Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWallasey E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • BryenOHare Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • Rigobluenose Rob (@Rigobluenose) reported from Littleton, England

    @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • ArronJamesLyon2 Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mojd Blue Mountain (@mojd) reported

    @WembleyArchive @wembleystadium @EE Never heard that before but would have been good

  • JonD_Chadwick Jon Chadwick (@JonD_Chadwick) reported

    @EE Still not sorted. Your telephone support sent us to the store. The store told us that telephone support were idiots. Called again, told to go back into store All we want is to download an e-sim

  • CapitalR 🆁 (@CapitalR) reported

    @IAmtheRedeemer @JenPaszkowski @EE Yeah EE was perfect until last season. They told me the mast capacity was reduced for some reason by nearly 40%, so on match days it cant handle the traffic. But they wont change it back & dont listen to customer

  • Centrefuter Dan (𝕸𝖗 𝕱𝖗𝖊𝖊 𝕾𝖕𝖊𝖊𝖈𝖍) (@Centrefuter) reported

    @EastCBias @MarinaPurkiss @EE Yes! The worst thing about Marina is she has the money from all that grifting, and hasn't fixed her busted nose

  • nufcscot NUFC (@nufcscot) reported

    @EE I need help connection issues. Paid my broadband late . Can’t get through to anyone in BT bar copy and paste answers

  • IAmtheRedeemer Ashley (@IAmtheRedeemer) reported

    @JenPaszkowski @CapitalR @EE It's only this past season it's been bad the first 2 it was slow back could still get a signal.

  • Tom84466770 Tom (@Tom84466770) reported

    @EE For some reason i cant make calls to ee on 150 or anything for support. I'm in canada and I have the roaming pack. i cant call anyone but data works

  • Drysdaleboy1 Merlin (@Drysdaleboy1) reported

    @EE @MartinSLewis Yes EE know they have an issue with overcharging Roaming fees, yes they know they overcharged me (I raised the issue). No they can't change my upcoming bill because the system won't let them. More wasted hours in chat 🤦🙁

  • IAmtheRedeemer Ashley (@IAmtheRedeemer) reported

    @JenPaszkowski @CapitalR As soon as I passed Trent Bridge, I received only emergency calls until I returned after the game. The City Ground is the only ground in the Premier League where I could not get any mobile signal.@EE

  • c_harliehill Charlie. (@c_harliehill) reported

    @EE Why can other internet providers come round in a few hours to fix issues but with EE we have to wait 2 weeks, with the wrong engineer being sent, the issue be misdiagnosed, and then the appointments being changed.