EE

EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/21/2025 11:20

November 21: Problems at EE

EE is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Birkenhead and Wallasey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Wi-fi
United KingdomLiverpool Internet
United KingdomBirkenhead Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWallasey E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • ArronJamesLyon2 Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • BryenOHare Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • cesca_uk Francesca Bradford (@cesca_uk) reported

    Major mobile signal problem in Teesside at the minute. @VodafoneUK @iDmobileuk and @EE are all having problems. Cannot call/receive calls. Urgh!! What's going on? Help please.

  • mylutterworth thisismylutterworth (@mylutterworth) reported

    @EE I’ve already called and they just apologise. At this rate I’ll be on your new RPI pricing before I get the kit. I assume I can cancel the order. Would I still be held to a notice period?

  • ScottAl34188656 Scott Allen (@ScottAl34188656) reported

    @EE hi there I have been a loyal customer for 15 years always paid on time and I have a £110 early upgrade fee to upgrade, given the current circumstances with covid could this £110 be waived so I could upgrade early? Thanks Scott

  • Thomas37824342 Thomas (@Thomas37824342) reported

    @veggiekrays @EE Ee have a hardship thing to help reduce your bills for 6 months or so ask about it!

  • PatrickMcHugh56 Patrick McHugh (@PatrickMcHugh56) reported

    Excellent customer service from @EE yesterday. Colin / Steve made renewing my phone / broadband package an easy and efficient process. Great customer service skills.

  • misssuzwong Suz Wong (@misssuzwong) reported

    @EE That looks like the exact place I've already reset it, but never get the email. I will recheck my settings to make sure the emails aren't blocked in some way bit if not I don't know what else to do

  • Deluca69 Martin Broom (@Deluca69) reported

    No broadband. Help! Working from home. LE10 2QP @EE

  • henryiddon Henry Iddon (@henryiddon) reported

    Is there an issue with @EE in Blackpool ?

  • AM12EAZ AMREAZ (@AM12EAZ) reported

    @jrb231082 @EE Why are you so full of ****?

  • Boombox2009 Who Thought The Apocalypse Would Start 2021 (@Boombox2009) reported

    @EE Thanks for that Casey. I may call after going into town shortly for shopping to see what they say. IF (as the number has been used since the ex left in Sept 2019) could be arranged to be either dropped or lowered asap, then you could keep this very loyal customer for the upgrade