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EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

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The latest reports from users having issues in Prenton come from postal codes CH43.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prenton, Metropolitan Borough of Wirral, England 04/01/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (11%)

    Wi-fi (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Holywell, Upton, Ellesmere Port and Queensferry.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool TV
United KingdomPrenton E-mail
United KingdomLiverpool Internet

Community Discussion

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EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • BryenOHare Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • Rigobluenose Rob (@Rigobluenose) reported from Littleton, England

    @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • ArronJamesLyon2 Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • vivmarsh viv marsh (@vivmarsh) reported

    @EE could you please explain why 4 phones in my house on your network have no signal or very little signal. Even when we have a little signal our phones say "emergency calls only". Just lost 1.5 hours of my life, and fankly the will to live, on a support chat which was no help!!!

  • itsmeritson Ritson (@itsmeritson) reported

    Absolutely sick of adding BT sport to my benefits @EE . Every single time I do it, the log in fails and I have to call you to fix it. What’s the point in paying for ‘benefits’ when it’s a total pain to set up

  • frank_bough Frank_Bough (@frank_bough) reported

    "We're experiencing a high level of calls at the moment, so you may experience a delay" If this happens EVERY time I call you, @ee, it is not unusual, it is usual and you are therefore understaffed and under-resourced because you have not invested enough in customer service.

  • sarahmufc93 Sarah (@sarahmufc93) reported

    Update on phone gate. - Eventually I managed to cancel my contract with @EE. It’s going to cost me £220 when they can’t fulfil the services - got to love “we can’t guarantee indoor coverage” small print. - I’ve gone to @ThreeUK, got the iPhone SE 2022. £40 v £58 I was paying.

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE You just sent me a text about what is available I need to pay a bill nothing else I can't do it by text as the keyboard on phone still not working yet Thanks Keith

  • navchathaa Nav Chatha (@navchathaa) reported

    I’ve had the worst ever experience with @EE insurance…i would not recommend

  • Donlaarindini1 Donlaarindini (@Donlaarindini1) reported

    £7 a day for 500MB of data. Are @EE ***************? So I can’t use my phone in turkey without a hefty bill. O2 is £6 but atleast the internet is unlimited and you get calls and texts too: absolute joke man. Cannot wait to get off this network honestly.

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @EE Letter has now been updated and will be in the post once my ink comes for my printer which is due tomorrow will be in the post first class to your Head Office about The Attrocious Customer Service I have had from you tonight to pay a bill I have told them to send by e-mail

  • natnifp fintan Pritchard (@natnifp) reported

    So @EE now decides to send an apology and a little baggy to my old address to collect the phone that was fraudulently ordered via my account and never received and that they confirmed was sitting in a DBD station.

  • moscow_hotline A Green Field (@moscow_hotline) reported

    @EE That’s good to know, cos that never happens on my PAYG ,must be for contracts only????