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EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prenton, Metropolitan Borough of Wirral, England 02/26/2026 04:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Holywell, Upton, Ellesmere Port, Queensferry, Birkenhead and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomHolywell Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • gold123win reg morris (@gold123win) reported from Neston, England

    @Rhorud09 @handyman_neil @VadodaraAirport @lulinspector @EE @guardian I am a **** inthe game a voice inthe wilderness The first time the #Masons promised me never again Yet they made my life notworth living again bythis silent treatment inflicted on my business lines for 10 years #BTGroup are responsible for all my losses asthey all knew OK #GE2019

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian How #Masonic Power hasbeen kept out ofthis election Such is theirpower in Masonic Strongholds throughout the country gained over 3 centuries unchecked Just Whois Who grown men acting against anybody successful nota #Mason tobring them down using #BTGroup equipment #GE2019 #Ridge

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • gold123win reg morris (@gold123win) reported from Neston, England

    @lulinspector @handyman_neil @EE @Rhorud09 @VadodaraAirport @guardian #HumanRights will never ever be the same while Masons rule over us Do you know how may #Masonic MP’s you are voting for in #GE2019 These #Austerity cuts gave Masonic Power a huge boost in Police & @cpsuk with the lowest ever cases ever coming to court @Rhorud09 #r4today #bbcqt

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • gold123win reg morris (@gold123win) reported from Neston, England

    @handyman_neil @EE @Rhorud09 @VadodaraAirport @lulinspector It seems this #Masonic interference which I have hadto putup with for 10 years isn’t going to stop I have been ruined by the whole affair Nobody what’s to talk about my problems isolated while ex BT #Mason just programmed the lines tohis advantage Will #BTGroup come clean #GE2019

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • christesla ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DBrisco72 David (@DBrisco72) reported

    @EE Absolutely disgusting customer service from @EE they have taken £414 from my wife’s account without any prior notice. A mistake owing to an insurance claim, notified them of the issue and have had to raise a complaint which may take 8 weeks to resolve! No apology in the call!

  • horseygin ginny young (@horseygin) reported

    @EE I just ran ofcoms mobile checker app. The only provider that ISNT green for voice calls is yours! Why wont you release me from my contract ? Where is the “ excellent customer service” you promise to deliver ? Calls last seconds …. !

  • HayWayne Wayne (@HayWayne) reported

    Once again @ee provide me with another reason to stay with them after years of service. Second-to-none customer service. Make sure all those involved in my recent interaction are rewarded accordingly please. :-)

  • ClaireDaresFood Claire Dares (@ClaireDaresFood) reported

    @EE Not your insurance team. The EE reception is terrible in my area and my phone is unusable a lot of the time

  • sunkisscribbles Joy 🏳️‍🌈 (@sunkisscribbles) reported

    @EE Hi, my internet security keeps popping a message that VPN has been switched on because my home broadband "has been compromised". What does this mean? It only shows on my tablet. I contacted the internet security people and they were no help, they told me to contact you.

  • DPukkz Dominic. (@DPukkz) reported

    @SamJBeech @EE What address did she send it to. Wouldn’t be too bad if you could leave find my phone on and then remove it on confirmation of receipt but it’s basically free cash to whoever gets it.

  • Gurpal628 Gurpal (@Gurpal628) reported

    @EE why is ur phone service so shambolic in Cardiff pls 😔

  • SynK_R 🏴󠁧󠁢󠁷󠁬󠁳󠁿-SynK R-🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SynK_R) reported

    @dorydebby @EE @NWPCyberCrime Never click on the links or update button you see in an email like this. Phone your network you know direct. If they display a number on the email, dont call it. Just call your network direct.

  • BabyBear6889 🐻𝓒𝓸𝓷𝓷𝓲𝓮 🐻 (@BabyBear6889) reported

    @EE how do I unlock my phone, so that an O2 sim can be put into it? I've upgraded my Samsung, and given my S10 to my Godmother, we've put her O2 sim in and it's asking for an unlock code. Please help 🙏

  • jacks1912s Jacks (@jacks1912s) reported

    @EE My issue gets resolved in that my blue light on the router comes back on, but it’s a recurring problem. Not enough signal in this area. When my router goes red (again) so I have to resort to 4G there is none. 1 bar at best. It’s 2022. TN33, the land that time and EE forgot