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EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/18/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Wallasey and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWallasey E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • BryenOHare Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • ArronJamesLyon2 Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • paulgtrainer Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England

    @Greekgoddess02 @EE I've never heard of that before. Very messy indeed.

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • SamBHodgson 🌻🌻Sam Hodgson🌻🌻 (@SamBHodgson) reported

    @EE This isn’t my experience: I live in central Manchester and have two phones for work - one on the Vodafone network, and one on EE. Of the two, the EE coverage appears to be much more patchy.

  • AshleyUnwin Ash (@AshleyUnwin) reported

    @EE @ben_cameron Congrats, you’ve finally made a basic festival app two days before it begins!!! How was v1 so bad???

  • MrJackkb Jack (@MrJackkb) reported

    @EE I have completed a form about returning my device, but not heard anything. Can someone help me with this please, as I am worrying that I will run out of time.

  • fabianahabib Fabiana ♛ (@fabianahabib) reported

    @EE hi there, our two phones which are meant to have roaming included are not working abroad. Is there any chance you can get them working ?! We need roaming! Eek!

  • ripinmypants Ryan Davies (@ripinmypants) reported

    Just been into the @EE store to help my mum with her upgrade as she was due one for her and me Dad disgusting customer service insanely unhelpful moving them over to O2 #ee

  • ZJObeng02 Ms Obeng 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇭❤️ (@ZJObeng02) reported

    @EE for months I have been trying to return my phone that has never worked. I’ve been told multiple times I would get a call back and shock, still no communication from you. Please can you let me know your complaints procedure. I need this phone to work.

  • aLOVEdr4 A Love (@aLOVEdr4) reported

    @EE phoning for the 5th time. Ordered an upgrade that has failed to deliver to my address twice. Yet you've charged me today, despite a notification saying it has been returned to warehouse. Staff extremely rude and unhelpful each time I've called refusing to transfer to mgmt.

  • Stef123steve SteveDavies (@Stef123steve) reported

    @EE Hi in Caerleon where I live the service is and always has been very poor. You are now removing my booster box which means my wife and friends will no longer get a signal. But EE refuse to help.

  • CelineMccoo Celine McCoo (@CelineMccoo) reported

    @EE are there issues in our area for 4gee? County Down We’re using home mobile broadband and were getting great speeds 40/50mbps and great ping, now it’s away down. Ping is near 600 and speed of 5/6mbps and very low quality streaming. We left 3 because of this.

  • dawnlake08 dawn lake (@dawnlake08) reported

    @EE sort yourselves out twice ive had someone answer the phone and put it down on me I need to speak to someone ASAP I have an issue with my phone and need to speak to someone its not very professional at all your company sucks both for phone service and broadband