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EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

Why is my EE service not working?

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The latest reports from users having issues in Prenton come from postal codes CH43 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 13% Total Blackout (13%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Prenton, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Holywell, Upton, Ellesmere Port, and Queensferry.

CityProblem TypeReport Time
Liverpool Total Blackout 7 days ago
Liverpool Internet 11 days ago
Liverpool Phone 12 days ago
Liverpool TV 13 days ago
Prenton E-mail 17 days ago
Liverpool Internet 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • pbwake
    Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • BryenOHare
    Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

  • Khanvictttt
    Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

  • ArronJamesLyon2
    Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • sandrachataway
    Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • Saintbarca
    Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • sandrachataway
    Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • Rigobluenose
    Rob (@Rigobluenose) reported from Littleton, England

    @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

  • neilfayekay
    #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • leebo86
    Lee Mccartney (@leebo86) reported from Seaforth, England

    @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

  • Scotthall1987
    Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • IanLewi61520657
    Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • neilfayekay
    #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • bugally15
    Bogdan Bratu (@bugally15) reported

    @EE Since they’ve bought BT,I have all the time problems,this worst network in UK,who ever wants to join this crap…stay away

  • bugally15
    Bogdan Bratu (@bugally15) reported

    @EE Can anyone provide me a better network cuz this one is horrible

  • Barrie_LUFC
    Bazza.LUFC (@Barrie_LUFC) reported

    Believing what the call centre operatives told me I switched from @skytv to @EE !!! What an absolute pile of ****... when the contract is up its getting cancelled along with 3 phone lines...

  • janehamilton22
    Jane Hamilton (@janehamilton22) reported

    @EE Absolutely raging. @EE “support” told me to get a relative to call for me because I’m deaf. Imagine being excluded from your own account because of their lack of accessibility. 2025 and still no respect for deaf customers. Do better. #DeafRights #AccessibilityFail

  • paulallen15
    Paul Allen (@paulallen15) reported

    @EE is there a problem with download/upload speeds in FY8? Been shocking all day. Have tried to check on the app but that isn’t working either.

  • LyndaCarolKelly
    Lynda Carol Kelly (@LyndaCarolKelly) reported

    @EE Thanks but it says no issues yet even 4G icon is greyed out on my phone right now. I just can't be bothered. Race is finished now. Just so bloody disheartened with this

  • itszam23
    Zam (@itszam23) reported

    @EE better be ready to receive the biggest complaint they've ever had from me. absolute farce trying to join up and eSIM after eSIM failing to activate and waiting days on end with no network. Ridiculous "service"!

  • jdpoc
    John O'Connell (@jdpoc) reported

    Just had a sales call from @EE . I don't mind these. Just upgraded my tablet ... ended up with a lower monthly bill. Outstanding. And 100% customer service everytime. See, good things do happen.

  • Old_Wathonian
    Steve Shaw 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Old_Wathonian) reported

    @EE terrible broadband service, after being convinced to switch from virgin media with the offer of “we’ll pay off your remaining contract” the service has already been down all day. We only switched last week.

  • ZahidMurtazaBu1
    Zahid Murtaza Butt (@ZahidMurtazaBu1) reported

    RT @EE 1. I was billed without my knowledge. #Fraudulently 2. I never acknowledged or activated any sim(s) . 3. I've been sent a letter that I need to pay for a fake bill of £34.50??? #FalseSales Dated: 24.08.2025 4. I haven't gave no PUK code thus why the false accusations .