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EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prenton, Metropolitan Borough of Wirral, England 11/13/2025 18:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Wallasey and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomWallasey E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • gold123win reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • mummykay74 Kay Leaver (@mummykay74) reported from Heswall, England

    @EE is there a problem in the CH60 and surrounding areas? I and my son have been unable to use phones unless on wifi since last Friday?

  • MawdsPaws Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shioooooooooooo shiori (@shioooooooooooo) reported

    @EE I've already started using it, but suddenly it stopped working today. I tried on / off 10 times. The indicator is green and the wifi and PC are connected but not connected to the internet. I have already paid a deposit of 250 £. Customer service is also not connected.

  • rickybez Richard Beresford (@rickybez) reported

    @EE You sent me a sim card with a number I transfered to another provider months ago, said the only way to fix it was to go and buy a pay as you go sim from the supermarket and you could transfer the plan. I have now been charged for both and giving to fight my innocence.

  • lulli_gang LulliGang (@lulli_gang) reported

    Wow @EE talk so much **** told me about 3 different things amazing and then when I said listen to the calls they keep ignoring me haha **** you you won’t get no money off me mate

  • jodieadearden Joddie Anne Dearden (@jodieadearden) reported

    @EE I’ve just paid my bill. The money has come out but on my EE app it said there was a problem please pay again

  • thisisvasleon VAS LEON (@thisisvasleon) reported

    I gotta change my contract from @O2 to something else. @EE or something. Because this network don’t be working anymore

  • raculla_ raculla_ (@raculla_) reported

    @EE hello what is your number to call from a non EE number to terminate a contract?

  • CharlieBlaxill Charles Blaxill (@CharlieBlaxill) reported

    It's OK @EE giving away free @NetflixUK with an upgrade but it's a really bad headache when things go wrong as Netflix are saying contact EE and EE are saying contact Netflix and I can't watch anything . Utter madness and lazy customer service.

  • jamesgevergreen James Green (@jamesgevergreen) reported

    @EE how do I contact a customer chat team please. My esim has never activated (so I can't receive the SMS code I've paid for) and my physical sim is also not working. I'm abroad with zero sim + been this way for a few weeks and don't have a phone no. to call from

  • AaronKGumbs Aaron Gumbs (@AaronKGumbs) reported

    I need a temporarily solution for Wi-Fi for 8 days whilst we await connection to our new provider during our house move. Does anyone have any specific recommendations? Or will just a bog standard mobile @EE one-off data plan with router be worth looking at?

  • Letlous DaddyLou (@Letlous) reported

    This is the second time I've found out that my fone has randomly been cut off by @EE boy I sure do hope I need my number to log in to anything important.. oh wait hang on... ffs