EE Outage Report in Prenton, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at EE
EE is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Birkenhead |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet | |
| Wallasey |
||
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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reg morris
(@gold123win) reported
from
Neston, England
Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Alison Maryon
(@scouser_alli) reported
from
Liverpool, England
@EE hi is there a problem with the payment system?
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Shooter
(@JoanneShooter1) reported
@EE trying to contact you by phone is proving impossible. 4 different occasions with a 15min plus wait. I just want to cancel
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🇸🇴 Sporting Nest 🇺🇦 🇬🇧 🏳️🌈 🏳️⚧️ 🟧⬛
(@SportingNest) reported
@EE The 'dedicated channel' for me is the two people who have told me to contact them directly, people who have dealt with the disability issues on my account for three years. Ensure the CEO deals with this, please.
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Paul Davies
(@bigwelshpaul) reported
@EE Will you be getting the newly announced Apple Watch Ultra to the network?
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anne watson
(@tararafacebook) reported
@EE @KamalMiah11 Trying to upgrade my bt sport to large screen text sport to 150 like it said and just getting back that I currently have ultimate as a benefit and click for more info but no way to upgrade plz help can’t get through any other way
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ashlee
(@milds02828) reported
@EE Why’s your network down?
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Fahd Akhter
(@fakhter90) reported
Myself and 4 other people I know have complained to #ee numerous times about the bad network in the area we work only for them to tell us nothings wrong. Horrible service, can’t call or use data properly. Sort it out @EE
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anne watson
(@tararafacebook) reported
@EE trying to upgrade to sports large screen text 150 and just get a reply back saying I have ultimate sports and a link for info bt no way to upgrade. Plz help no other way to get thru
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BL
(@BLP365) reported
@PaigeTurnahx @EE Check how much longer you have left on your contract. If it's a few months, ask them to waive the early termination charge due to poor coverage. If you haven't already, make these enquiries in an EE store on the highstreet to avoid crap customer service on the phone👍🏾
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Georgie
(@Jomarnigeorgio) reported
@EE time consuming and frustrating experience! Customer service awful/ non existent. Wrong/broken phone & nom delivery of device or returns bag & now I’m being billed.Send me the bag so I can return the broken phone and then leave me alone. I’ll find another provider.
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🇸🇴 Sporting Nest 🇺🇦 🇬🇧 🏳️🌈 🏳️⚧️ 🟧⬛
(@SportingNest) reported
@EE How many times do I have to repeat it? Your exec. team has dealt with my disability issues for three years. I have been given direct numbers to contact two members of staff there. They have told me that is what I should if any issues. I await the reply from the CEO, but...