EE Outage Report in Prenton, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead and Flint.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Internet | |
| Birkenhead |
Wi-fi | |
| Birkenhead |
Phone | |
| Flint |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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Swell ✌🏻 (Pronoun: She/Her)
(@Swell09) reported
from
Seaforth, England
@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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KloppLFC
(@paisleymarley18) reported
from
Birkenhead, England
@EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.
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Rachel Moore
(@Rach141286) reported
from
Garston, England
@EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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Mark Bingley
(@mark_bingley) reported
from
Prescot, England
@EE is your broadband service having problems in L34?
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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TheBigRedFella
(@CarlVanBreemen) reported
from
Seaforth, England
@EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Anton
(@MawdsPaws) reported
from
Birkenhead, England
@EE That's OK Ed. Hope you're not working too hard.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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The Sinclair Method
(@sinclair_method) reported
@EE My network is down and I have been promised it will be up and running again in a week!!!! 😡😡 Not good enough as all my work is on mobile from home!
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Air-Ron
(@williamsaaron09) reported
Any chance your broadband can not cut out every 5 minutes, ta @EE
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that girl with the cats
(@HorrorDeezy) reported
@EE is the only company I know of who consistently has issues with logging in. The app never works and every time I login ‘your information is not recognised’. Without fail, I have to reset my password EVERY time I try and access my account and I don’t even have the app
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Omer Khan
(@OmerTallal) reported
@EE Roaming on the EE network in London, curious to know why dialling internationally with a ‘+’ doesn’t work but using ‘00’ ahead of the country code works fine.
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John Kinsey
(@john_kinsey1960) reported
@EE only a 10 day wait for a call from customer service/complaint department.🙄
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LOKi 🥸
(@lokimagician) reported
@EE please respond with regard to cancelling a contract with you as you failed to complete my order, have charged me for service you haven’t supplied and your automated phone line has me going round in circles and the website login is broke. And I’m a potential NEW customer!?
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Van Deporter56
(@Deporter56V) reported
Need new mobile provider, contract up. Who is best? With @EE just now but there online app is shite, always problems, @O2 absolute shite in Linwood ( no service) so who would you recommend?
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Collette Thorpe
(@ColletteThorpe) reported
@EE can someone help me please? I’ve paid for a data package abroad for a week. It hasn’t even lasted 24hrs I can’t long into the app to change anything and can’t even log in online
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Steve N
(@stevejax2003) reported
@EE I tried to connect to wi-fi on the underground, I got the message to contact customer service. Why do I need to contact EE to use TFL wi-fi????
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mk🌻🌻
(@thebigdonmk) reported
sorry but @ee is quite possibly the worst performance company ever ive said it