EE Outage Report in Prenton, Metropolitan Borough of Wirral, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prenton, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 23: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (40%)
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Phone (36%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England
The most recent EE outage reports came from the following cities: Liverpool, Birkenhead and Ellesmere Port.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Phone | |
| Liverpool |
Internet | |
| Birkenhead |
Phone | |
| Birkenhead |
Phone | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prenton, England
Latest outage, problems and issue reports in Prenton and nearby locations:
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Milo
(@milonoblet) reported
from
Hoylake, England
@combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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Rachel Barrett
(@Rach_Barrett) reported
from
Prescot, England
The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
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Mark
(@formby1972) reported
from
Liverpool, England
@EE I was treated very well and made to feel like a valued customer!
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Liam Kelly
(@WordsFromLiam) reported
from
Liverpool, England
Sort your shit our @EE
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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i - garden services
(@Garden_Ser) reported
from
Wallasey, England
@EE For a least 4years with orange pay as go ive never had the problems like this
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i - garden services
(@Garden_Ser) reported
from
Wallasey, England
@EE EE shop by phone. it was delivered last Sat. I then took my sim card out of my existing Nokia 106/5 and got it jammed. I only got it retrieved out of my new H.P30 IN THE ee shop in LISCARD Merseyside. on getting my old sim back i thought end of problem, put it in old nokia
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Jack Birtley
(@JackBirtley) reported
from
Garston, England
@EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.
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Chris Danks
(@christesla) reported
from
Ellesmere Port, England
@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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Kenno1805
(@BraggKenny) reported
from
Sandycroft, Wales
@AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.
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Andy Wroblewski
(@WirralLiverpool) reported
from
Birkenhead, England
@EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Dan
(@DanMiller944) reported
from
Seaforth, England
@DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
EE Issues Reports
Latest outage, problems and issue reports in social media:
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jordan flynn
(@flynnyjf) reported
@EE is by far the worst signal ever no one can change my mind 🗑
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freedfromthestyyeah
(@freedfromthest1) reported
@EE Hiya, can I update my iOS via in-store wifi as a customer, at EE retail stores please?
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Nik Wells
(@NikWells5) reported
@EE EE phone network has been down for over a week where I live. Not impressed. Are am I. Is the future a move away from smartphones and all this tech? Maybe you are doing me a favour!!
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Alice Rogers
(@beplanetkind) reported
@EE my broadband has been down for 2 days. How can I get in touch with you please to get it sorted?
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steve chester
(@stedge27) reported
from
Gloucestershire, England
Dear @EE why is your 4g signal so slow in Gloucester ? #whatamipayingfor
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Hywel Lloyd
(@hywel_lloyd) reported
@EE what the hell is happening to your service constantly 1 bar reception is very poor. 99% coverage all over UK you're having a laugh. Can see me changing provider if it doesn't improve🤬🤬
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Tom Tolkien
(@tomtolkien) reported
@EE any news on this - there is still no service in Newquay!
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RPKT1
(@RPKT12) reported
@EE I don’t have any problems being contacted if EE genuinely want to offer me something as a loyal customer. Just ensure people aren’t pestered by unknown numbers just because EE want us to line their pockets further and trying to mask it as a reward! It’s a very insincere strategy.
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Gareth
(@gareth_90210) reported
How do @EE get away with advertising their 4/5g network on top of a mountain somewhere in the world, but it barely works in rural Wales.
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Roman Gaufman
(@hackeron) reported
@EE I'm in the RM3 area and broadband fibre has been super slow on/off past week or so. It is presently at 5mbit down, 15mbit up. Any ideas?