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EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prenton, Metropolitan Borough of Wirral, England 02/17/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Holywell, Upton, Ellesmere Port, Queensferry, Birkenhead and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomHolywell Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • YesCompSols Alan Goodman (@YesCompSols) reported

    Wow! Testing my new laptop with its 5G modem on @EE in Hinckley LE10, support for it is experimental under Linux. Under load latency 3600ms, also checked with a known good device (Pixel 5) and its the same. #bufferbloat much?

  • pollysmate Nick™ (@pollysmate) reported

    @EE Thanks Rach! Hoping this gets sorted as I’ve had to buy extra data the last 2 months as I’m away from home alot due to work, fingers crossed Apple can solve the issue 🤞🏼

  • PeteGraydon Pete Graydon (@PeteGraydon) reported

    @EE The clue to the location was in my tweet. I have no idea of the range of postcodes from Weymouth train station and 30 mins down the line. But no signal that I could use for data.

  • _Nathan_Lewis_ Nathan Lewis (@_Nathan_Lewis_) reported from London Colney, England

    . @EE Officially the worst home broadband! And customer service sucks too! Everyday I have to call and explain the same issue over and over! We will call you back. Do they ever! 😡

  • louise_sarah Louise 🌈 (@louise_sarah) reported

    @EE Hi I'm still really struggling to get any 4G signal let alone 5G for the second day in a row now.

  • MrSQLIFE MRSQLIFE (@MrSQLIFE) reported

    Suck on my brown Tattay @EE one of the worst networks and dissapointing service! #UK #EE #UKNetwork

  • AlloquiStrix Alloqui Strix (@AlloquiStrix) reported

    Hey @EE, why has my android phone suddenly switched my calls over to Wi-Fi calls. The reception is terrible. Is there a way to switch this off?

  • binayizhere Binaya Bhandari (@binayizhere) reported

    @EE On 15th of June 2021, I said I am moving house and I want to move the @EE broadband to my new house. The customer representative said me it will be done on 25th of June 2021. But on 25th June exactly at the morning I got the message that I will be connected on 28th of June 2021.

  • geordie1kenobi sean kelly (@geordie1kenobi) reported

    @EE Bollocks you have had more complaints than anything coverage is crap I know loads who have complained rubbish network

  • AussieCJS Calum Stewart (@AussieCJS) reported

    @EE My business sim...where is it? Was meant to be next day delivery. I can't track it as the ref number you gave me doesn't work...ref 210627-000129 1st impressions count and this is poor.