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EE service status in Prenton, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Prenton come from postal codes CH43 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Prenton, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, and Holywell.

CityProblem TypeReport Time
Liverpool TV 3 days ago
Liverpool Total Blackout 12 days ago
Liverpool Internet 16 days ago
Liverpool Phone 18 days ago
Liverpool TV 19 days ago
Prenton E-mail 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • Khanvictttt
    Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • pbwake
    Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • Rigobluenose
    Rob (@Rigobluenose) reported from Littleton, England

    @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

  • neilfayekay
    #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • neilfayekay
    #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐

  • BryenOHare
    Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • Saintbarca
    Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • sandrachataway
    Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • ArronJamesLyon2
    Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • Scotthall1987
    Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • PaulDC28
    PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • PaulDC28
    PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • gn1ls70
    Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • sandrachataway
    Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • abitlikealexa
    Alexa (@abitlikealexa) reported

    @EE hi there, you sim only deals say unlimited calls and texts but when you click on the detail it it costs 65p a minute to uk numbers 😱 can you confirm which is right? As a non EE customer it’s impossible to use your chat or phone lines to ask...!

  • hayleyadamsm
    Hayley Adams (@hayleyadamsm) reported

    @EE why can't I call from my mobile?? Checked balances all ok. Can't even call 150 to speak to someone and the live chat on your website isn't working. I rely on my phone heavily for work and this has come at a terrible moment. Please help???

  • S_Really1
    S_Really1 (@S_Really1) reported

    @EE airing @RitaOra advert 🙄 when people think she's a hypocrite and idiot. Let's all clap for stupidity👏🏻

  • KimPossible1809
    Kim Kemp (@KimPossible1809) reported

    @EE @RitaOra Get her off please. Thanks a paying customer

  • _hopewilkinson
    Hope (@_hopewilkinson) reported

    @EE hi I’m just wondering if the network is down as I’ve had no service most of the morning

  • DanInRL
    Daniel (@DanInRL) reported

    Absolute nightmare with @EE - trying to cancel a contract, on hold for half an hour only to be told to call back later. Tried again later, half an hour again only to be cut off. Twice. Hour and a half of this nonsense today.

  • rhianneleighx
    rhianne (@rhianneleighx) reported

    @EE @RuLu86 Been asking for help since this morning with no reply STILL and you seem to be replying to everyone else ???

  • camryalls
    CamRyalls (@camryalls) reported from Chester, England

    @EE when are you gonna pull that advert feat. @RitaOra . It's ******* awful. Even without her being a known covid rule breaker.

  • rhianneleighx
    rhianne (@rhianneleighx) reported

    @EE been trying to get in contact with you and I’m just getting nothing, I need help regarding ending my contract!!

  • JimboBrown11
    Jimbo Brown (@JimboBrown11) reported

    @EE Signal keeps dropping when I am on a call (to you) and I can't use chat!!