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EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

Why is my EE service not working?

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The latest reports from users having issues in Prenton come from postal codes CH43 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Prenton, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Holywell, Upton, Ellesmere Port, and Queensferry.

CityProblem TypeReport Time
Liverpool Total Blackout 8 days ago
Liverpool Internet 12 days ago
Liverpool Phone 13 days ago
Liverpool TV 15 days ago
Prenton E-mail 18 days ago
Liverpool Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • Far3Farrell
    Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • Rach141286
    Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • christesla
    Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • paisleymarley18
    KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • Swell09
    Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • KStaff1878
    KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • illgetmecoat
    Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom

  • CallumKerrigan
    C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • YNWA_Kaiser
    YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • antoniominnio
    Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • MawdsPaws
    Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • IanParks_
    Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • YNWA_Kaiser
    YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • trevorsonic
    Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • McPheeMedia
    John (@McPheeMedia) reported

    @EE can you please advise why service is down or poor in the DE74 area ? How long till service is restored 🤔

  • easygoing48
    easygoing48 (@easygoing48) reported

    As company ad says ‘it lied to customers’ so why would anyone join @EE who are liars, charge high prices and who’s CEO @MarcAllera not only does not listen to you but he also cuts off your services because you let him know about diabolical customer service given by his staff

  • JaayOnPC
    ジ BattyFlaps ジ *old profile* (@JaayOnPC) reported

    @EE No signal and no data up at longridge preston uk area is the lines being worked on? I usually have 4 bars and really good speeds here

  • A0ocEVa3M3kpG8E
    . . (@A0ocEVa3M3kpG8E) reported

    @EE hello, I am having trouble unlocking my device I have been in store and called and I cannot log into my EE account to unlock my device as I have left EE any help would be great

  • ItsBex__
    Bex ♡ (@ItsBex__) reported

    When the quote for @EE recycle keeps going up and down 😩 Pray it goes back up to the price I was quoted a few weeks ago when my new phone arrives in 2 weeks 🤞🏼🙏🏼

  • CraigMoulding
    Craig Chew-Moulding (@CraigMoulding) reported

    @EE This was my starting point. Comparisons were dismissed based factually incorrect information. Really frustrating. I’ll just get a much cheaper off the shelf deal with another network provider.

  • RachyMachy
    ✨Rachel✨ (@RachyMachy) reported

    @EE I’m getting so tired of trying to sort the same problem with you guys for the past 2 months. Is it even worth being with EE anymore?

  • M2waijri
    𝐌𝐓. (@M2waijri) reported

    @EE Cannot connect to Wi-Fi every time I try to connect it's asking me to contact customer service

  • CraigMoulding
    Craig Chew-Moulding (@CraigMoulding) reported

    Wowsers @EE , my upgrade offer is not what I’d call an offer. My current deal looks like a bad deal in comparisons, so the upgrade offer is really poor. It’s as if your oven-ready upgrade deals are actually bad deals. It’s all sounding a bit familiar. #loyalcustomer

  • LordMarkJames
    Mark James (@LordMarkJames) reported

    @EE Absolutely DISGUSTED with your awful customer service!! You really are the worst! Taking advantage of people! Beyond awful…. As soon as this contract ends, I am changing provider