EE

EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prenton, Metropolitan Borough of Wirral, England 03/02/2026 10:00

March 02: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prenton, Metropolitan Borough of Wirral, England

The most recent EE outage reports came from the following cities: Liverpool, Holywell, Upton, Ellesmere Port, Queensferry, Birkenhead and Flint.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomHolywell Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • WordsFromLiam Liam Kelly (@WordsFromLiam) reported from Liverpool, England

    Sort your shit our @EE

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Prescot, England

    The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼

  • tomderoof cormack roofing (@tomderoof) reported from Liverpool, England

    @EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next

  • AdamSiddorn Adam Siddorn (@AdamSiddorn) reported from Birkenhead, England

    @SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful

  • christesla Chris Danks (@christesla) reported from Ellesmere Port, England

    @EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial

  • Garden_Ser i - garden services (@Garden_Ser) reported from Wallasey, England

    @EE For a least 4years with orange pay as go ive never had the problems like this

  • milonoblet Milo (@milonoblet) reported from Hoylake, England

    @combat_boot @O2 @VodafoneUK @EE I'd recommend EE, best service/coverage. 20% Forces discount through DDS/BLC (DM me if you have neither & will sort you out).

  • formby1972 Mark (@formby1972) reported from Liverpool, England

    @EE I was treated very well and made to feel like a valued customer!

  • WirralLiverpool Andy Wroblewski (@WirralLiverpool) reported from Birkenhead, England

    @EE Hi , I have done today and although they admit there is issues with a mast in that area that won’t be resolved until next week they still think they need to do some troubleshooting on my phone which seems pointless to me since nobodies phone is working in that area!

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE Prob best to report this to your web team to fix it

  • adamsuperjuiced Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • Garden_Ser i - garden services (@Garden_Ser) reported from Wallasey, England

    @EE EE shop by phone. it was delivered last Sat. I then took my sim card out of my existing Nokia 106/5 and got it jammed. I only got it retrieved out of my new H.P30 IN THE ee shop in LISCARD Merseyside. on getting my old sim back i thought end of problem, put it in old nokia

  • andrewwhyman Andrew Whyman (@andrewwhyman) reported from Liverpool, England

    @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

  • BraggKenny Kenno1805 (@BraggKenny) reported from Sandycroft, Wales

    @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

  • Nishels Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

  • AlexECEdwards Alex Edwards (@AlexECEdwards) reported from Birkenhead, England

    After hearing how amazing @EE have been with my Thomas cook colleges I’m thinking of changing from @ThreeUK! Awful! Just lost my job and they say if I don’t pay my £70 bill by the end of the month they will send it to a debt collectors disgusting! Like I chose to loose my job 😡

  • mattwilsondotuk Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • DanMiller944 Dan (@DanMiller944) reported from Seaforth, England

    @DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • TomJ25826356 Sam Jakins (@TomJ25826356) reported

    @MartinSLewis I'm with @EE and they're charging me £80 a month for service that slows down massively at will, unable to provide service that I've asked for and cost me so far, £50 in extra costs because they didn't keep their word

  • MorganeGuillouJ Morgane Guillou (@MorganeGuillouJ) reported

    I am confused about the #mobile #network capacity in this country. I have never experienced such poor network with so many operators. Not even in the middle of the sea near Italy or in the deep French countryside. Really concerning @EE @O2

  • MrToad_88 Sean (@MrToad_88) reported

    @EE any issues with 4g in Manchester today? I've been struggling to connect on my phone all afternoon

  • davesmi12386779 dave smith (@davesmi12386779) reported

    @EE @HayhurstDarren @EE used to be amazing for connectivity and signal strength. But recently its gone majorly down hill especially in the south with calls dropping constantly in urban and rural areas especially in the south. Please reinstate your old network it was 100% better.

  • KellieShie54268 kellie shiers (@KellieShie54268) reported

    @EE I've complained & complained and even had to complain about my complaint. Still, despite always being assured it was being dealt with or someone would be in contact, they never do. They just send an auto message saying complaint closed. DO NOT BUY FROM ee 😡

  • djseanmathews Sean Mathews Official (@djseanmathews) reported

    @MartinSLewis I’m with EE, the add ons cost more than the phone bill. @EE that said would never upgrade again. Much better buying direct from manufacturer then even if people choose not to buy in a lump sum you still save on the ridiculous apr that add on.

  • Millsfilminc Millsio (@Millsfilminc) reported

    @EE I only wanted to know why I have to reboot my EE sim and BT modem a few times each day. After 2 hours going though security that is only the day and how much my bill was I never did get any help - really poor support - if any of you know why I need to reboot DM me - Thx Steve

  • HayhurstDarren Darren Hayhurst (@HayhurstDarren) reported

    @Luna_LadySAS @LofthusSuzanne @EE No I get to leave in December, Tesco mobile seem to be the place to go. Just not sure on there signal quality.

  • Emmajws Emma ≅ (@Emmajws) reported

    @EE Tried upgrading my phone online yesterday, it did not go through as apparently there was a technical error, but the money is pending to come out of my bank and it’s been 24 hours and it still hasn’t come back into my bank. Can you help?

  • david_ardisson David Ardisson (@david_ardisson) reported

    @EE @HayhurstDarren EE is dreadful, I've never been more aggressively sold to in a shop than I was two days ago - the store worker told me their sales targets are extortionate and they're forced to rip people off to compensate.