1. Home
  2. Companies
  3. EE
  4. Prenton, England
EE

EE Outage Report in Prenton, Metropolitan Borough of Wirral, England

Why is my EE service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Prenton come from postal codes CH43 .

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Prenton, England

The most recent EE outage reports came from the following cities: Liverpool, Prenton, Birkenhead, Holywell, Upton, Ellesmere Port, and Queensferry.

CityProblem TypeReport Time
Liverpool Total Blackout 9 days ago
Liverpool Internet 13 days ago
Liverpool Phone 14 days ago
Liverpool TV 15 days ago
Prenton E-mail 19 days ago
Liverpool Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

  • ExecJb
    Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks

  • ExecJb
    Baxendale Executive Travel (@ExecJb) reported from Thornton, England

    Hi @EE It still appears your network is costing me lost business. When are you going to fix the issue?!?!? Thanks (soon to be disconnecting customer)

  • leebo86
    Lee Mccartney (@leebo86) reported from Seaforth, England

    @scousenat @EE Yeah just a pain in the arse that. Surely the fee would come down with a 20% discount

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • BryenOHare
    Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • Saintbarca
    Steve Fraser (@Saintbarca) reported from Birkenhead, England

    @sandrachataway @EE If they offer consumer credit, they should be licenced by @TheFCA . Submit a complaint there documenting the overpayment and you should get it back. At least it will stop them hassling you whilst it is reviewed.

  • IanLewi61520657
    Ian Lewis (@IanLewi61520657) reported from Roby, England

    @EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐

  • Scotthall1987
    Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • Khanvictttt
    Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • Crosby71
    Lee 🖤💛 (@Crosby71) reported from Seaforth, England

    @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

  • sandrachataway
    Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • Rigobluenose
    Rob (@Rigobluenose) reported from Littleton, England

    @EE hey. You’ve turned all my services off and failed to deliver new handset so I’m now without everything I pay for. Can you help pls

  • sandrachataway
    Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • willissweeney97
    Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

  • pbwake
    Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE @coastisclaire_ I will do that as well… mines down 😞

  • Garethmelling
    Gareth 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Garethmelling) reported from Northop, Wales

    @EE is there a network issue in Flintshire, North Wales? I've but been able to make a call for two days

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • the1wesa
    Frazer Wesencraft (@the1wesa) reported

    @EE can I please have an update on when to expect my new iPhone? I’m aware of a stock issue but I was told by in store and on the phone id probably get it last week due to phones coming in, and the online tracker is as useful as a chocolate teapot.

  • HonestMarky
    Mark (@HonestMarky) reported

    @EE As a result of the utterly atrocious support received from you - I am going to be canceling my contract.

  • i2bobby
    proton (@i2bobby) reported

    @EE it takes more as being fast, to be Nb 1. I changed my D.d. now I have to wait three months to get Apple Watch, order provider i am with hem one year with same problems trusting my and give me without any question that Apple Watch. I hope your deal with other people fairer.

  • nikix2020
    Niki (@nikix2020) reported

    @EE do you recommend a cheap PAYG SIM plan for a non-smartphone - just to put in the phone for emergencies if our smartphones don't work? Our previous network said we had to regularly send a text from it, as it would be disconnected if it was unused for a while.

  • myusernamethx
    MissR (@myusernamethx) reported

    @EE been with you for 18 mths & had notification that contract was ending. After talking with one of your service team, Michael, we opted to switch providers. He told me we pay in advance for & the last payment would be taken end Nov, meaning we were covered until Dec 31st.

  • lucindaarr
    lucy 🤠 (@lucindaarr) reported

    @EE have trade in prices for older iphone models dropped since the start of this lockdown? I put a deposit down on the 12 pro in store before they closed but now i’m concerned that the trade in price for my phone won’t cover the early upgrade fee 😭

  • LeightonBaller
    Leighton Baller (@LeightonBaller) reported

    @ee I’m trying to set up mobile data on my Apple Watch, it says to call 150 and quite a code but I’m just ending up in an endless maze of options and unable to speak to anyone. Can you help me please.

  • AzharLfc
    M.A.H (ر) (@AzharLfc) reported

    @Ifi_Ali @EE @giffgaff Never known a worse network than giffgaff. Slow you right down after you use 4gb

  • AzharLfc
    M.A.H (ر) (@AzharLfc) reported

    Is it me or has @EE network been absolutely shocking for the last few days?

  • LexiBailey87
    Alex Davison (@LexiBailey87) reported

    @EE My husband @kirkinho7 has tried to upgrade yesterday and today online with no luck. He has also sent DMs to you. Please can someone respond & help him? He is a loyal customer & your service isn’t great so far.