EE outages and service status in Prenton, England

Problems in the last 24 hours in Prenton, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prenton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Prenton, England

The most recent EE outage reports came from the following cities: Birkenhead, Liverpool, Wallasey, Deeside, Wirral, and Ellesmere Port.

City	Problem Type	Report Time
Birkenhead	Internet	3 days ago
Liverpool	Internet	4 days ago
Wallasey	Wi-fi	10 days ago
Deeside	Phone	11 days ago
Liverpool	Internet	19 days ago
Liverpool	Internet	23 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prenton, England

Latest outage, problems and issue reports in Prenton and nearby locations:

• 
  C (@CallumKerrigan) reported 5 minutes ago from Liverpool, England

  @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

• 
  Baxendale Executive Travel (@ExecJb) reported 6 minutes ago from Thornton, England

  Hi @EE Care to update your customers on the outage. Some us run a business from your network!!!!! Thanks

• 
  Alridge Prior (@redams66) reported 12 minutes ago from Liverpool, England

  @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

• 
  Willis Sweeney (@willissweeney97) reported 12 minutes ago from Liverpool, England

  It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐

• 
  Joe Chatt (@JoeChatt) reported 12 minutes ago from Seaforth, England

  @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

• 
  Kenno1805 (@BraggKenny) reported 22 minutes ago from Sandycroft, Wales

  @AdamDandy @EE @bt_uk @ShitChester Our BT internet has been terrible for weeks. Might do the same.

• 
  Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported 23 minutes ago from Seaforth, England

  @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

• 
  Willis Sweeney (@willissweeney97) reported 23 minutes ago from Liverpool, England

  @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

• 
  Kam (@Khanvictttt) reported 25 minutes ago from Liverpool, England

  @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

• 
  PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported 25 minutes ago from Liverpool, England

  @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

• 
  Baz (@Barry1878) reported 26 minutes ago from Liverpool, England

  @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

• 
  i - garden services (@Garden_Ser) reported 30 minutes ago from Wallasey, England

  @EE EE shop by phone. it was delivered last Sat. I then took my sim card out of my existing Nokia 106/5 and got it jammed. I only got it retrieved out of my new H.P30 IN THE ee shop in LISCARD Merseyside. on getting my old sim back i thought end of problem, put it in old nokia

• 
  Willis Sweeney (@willissweeney97) reported 31 minutes ago from Liverpool, England

  @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

• 
  Nish (@Nishels) reported 36 minutes ago from Liverpool, England

  @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

• 
  Lee 🖤💛 (@Crosby71) reported 39 minutes ago from Seaforth, England

  @EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦

• 
  PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported 42 minutes ago from Liverpool, England

  @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

• 
  YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported 46 minutes ago from Halewood, England

  @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

• 
  Simon Watt (@simonwatt1) reported 47 minutes ago from Liverpool, England

  Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

• 
  Andrew Whyman (@andrewwhyman) reported 47 minutes ago from Liverpool, England

  @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

• 
  Simon Watt (@simonwatt1) reported 59 minutes ago from Liverpool, England

  @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gareth Owen (@gjo2405) reported 1 minute ago

  @EE new router received today and installed, sky still losing network after 10 seconds at best! Think it’s probably best to go elsewhere for WiFi at no cost to myself? Please confirm

• 
  Kay Griffiths (@kayleighnikita) reported 4 minutes ago

  Third time in a week there’s been an issue with signal at home. Where is not working they “fix” it and then it doesn’t work again. Rubbish paying for a service I can’t use @EE

• 
  ʍ ʍ ӄɦǟռ (@MMKUK1) reported 13 minutes ago

  @Ofcom Dear ofcom, Kindly do the same with @EE. They failed to provide a proper service at both my home and office addresses. They even acknowledged the fault and issued credit because of it, yet later admitted the issue cannot be fixed due to local black spots. Despite this, they still refused to cancel my contract without penalty. That is deeply unfair and unacceptable.

• 
  Real Sol King  🌎 🐂🀄️ (@RealSolKing) reported 13 minutes ago

  Dear @EE 1. Do not delay sending PAC code in case someone wants to leave ur company 2. Train ur customer care good enough to trust customers rather than doubting them and making them feel as liars

• 
  Dale (@gde_dale) reported 13 minutes ago

  @EE So if someone were paying for 500mbps, and someone joined the public ee network and started using 50mbps, the owner would still get 500mbp? Or would they get 450mbps?

• 
  SportsX (@Sports_X_) reported 17 minutes ago

  @England @EE Id like to propose a trade of out frosty Goalkeeper in exchange for 1 pound. If you guys want to keep Pickford sharp, you put the worst GK in the world to back him up.

• 
  Sheree (@sheree17smith) reported 18 minutes ago

  @EE get your act together. Sent a complaint in over two weeks ago asking for this complaint to be resolved and to send me a PAC code. You came saying you were looking into it and that you would call back. I request you deal with this as a matter of urgency.

• 
  BROTHERLYY (@Oj_jman) reported 18 minutes ago

  @EE There’s no point calling the number……All your staff do is say they’ll pass you to the right department and they hang up. Same story over and over again

• 
  John Thompson (@Johntommo76) reported 19 minutes ago

  @EE why is your customer service so bad? A customer of 20+ years through all your guises and yet treated like an idiot by your staff

• 
  Ahimalayanbond (@Delirious__x) reported 21 minutes ago

  @EE Hi, i bought a sim pack for 75gb from your site. I cant seem to activate it. When i enter the sim serial number it doesn’t go further. Any help?