EE Outage Report in Prescot, Knowsley, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Prescot, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (31%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent EE outage reports came from the following cities: Liverpool, Warrington, St Helens, Skelmersdale, Wigan, Ellesmere Port, Leigh, Birkenhead and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Warrington |
Phone | |
| Liverpool |
Phone | |
| St Helens |
Phone | |
| Skelmersdale |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Dan
(@DanMiller944) reported
from
Seaforth, England
@DeadWords44 @AndroidAuth @EE Exactly, with little to no reason himself, these companies surely can't help but go back to normal I guess.
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Chris Danks
(@christesla) reported
from
Ellesmere Port, England
@EE Hi Same issue it shows I have a addon expiring. But under my addons it shows none. I need to cancel Apple Music trial
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
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Chris Danks
(@christesla) reported
from
Birkenhead, England
@EE Prob best to report this to your web team to fix it
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Barry Lyon
(@KBLyon) reported
from
St Helens, England
@EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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Mark
(@formby1972) reported
from
Liverpool, England
@EE I was treated very well and made to feel like a valued customer!
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Adam Siddorn
(@AdamSiddorn) reported
from
Birkenhead, England
@SarahLCatherine @EE That’s because @EE are shit and their adverts are dreadful
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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northernboi🙃
(@smiley_dancer1) reported
from
Wigan, England
Is there a problem @EE
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Rachel Barrett
(@Rach_Barrett) reported
from
Prescot, England
The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
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Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Brian
(@incredibles2022) reported
@EE I joined in October 2021 so that means i will have to pay the roaming charges, I’m always battling with EE, we have an issue with post code Ng18 1BW which as been going on for months, it’s ok to keep charging customer extra money for Best Network!! Mid contract rises!! 😡etc!!
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Jord
(@JD_Hepe) reported
@EE hey! My internet router with SIM card was getting me around 35mb download and 7mb upload. Now it’s at 16mb and 0.79mb upload. Can we fix this? I can’t work with it so slow.
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Tim Rook
(@TimRook6) reported
@EE why is there no network here today?
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𝕻𝖔𝖚𝖓𝖉 𝖘𝖍𝖔𝖕 𝕳𝖚𝖊𝖞 𝕹𝖊𝖜𝖙𝖔𝖓 ✊🏽
(@Peskyblinder1) reported
@Japanvalue @EE Are you an EE customer?
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Who?
(@HerrDoktor7) reported
Hi @EE I added the Roaming Pass by texting 150. Can I cancel it the same way; and if so, how? or do I have to call up to cancel.
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Elaine Mynott
(@ElaineMynott) reported
@EE Hello, I hope you can help me, my father-in-law has a mobile on the EE Network, unfortunately he has lost the card he used to have to top up Credit, I have tried to set up an online account so I can do it for him, but I am not having any luck in gaining access?
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Murray
(@Murray_Herts) reported
@EE I sent a dm, you said you couldnt help me so I called and the person on the phone was very nice and I upgraded my phone, thanks.
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AJ
(@AJ_BHAFC) reported
Another day. Another @EE outage. #Standard.
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David Cheesbrough
(@DavidCheesbroug) reported
@EE Dnt seem point this happend last week. Kept getting different people. Over 11 years with you no great offers not having great customer service
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Adam Butler
(@adambutler65) reported
Wonderful service from @EE today. I pay for family internet access but every month this resets, so I have to “share” data for the others via the EE app. But now the app no longer recognises my email address nor password. Fantastic now that we are away travelling. Top job, EE 👏👏