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EE Outage Report in Prescot, Knowsley, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prescot, Knowsley, England 11/05/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prescot, Knowsley, England

The most recent EE outage reports came from the following cities: Wigan, Wallasey, Liverpool, Northwich, Warrington, Skelmersdale, Birkenhead and Lowton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomWallasey E-mail
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomNorthwich Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • m7leicauser Andy Barton (@m7leicauser) reported from Comberbach, England

    @elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • 1minimad Nicky Dalton (@1minimad) reported from Birkenhead, England

    @EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad

  • gwebo79 gemma hammond (@gwebo79) reported from Aspull, England

    @ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • christesla ChrisD (@christesla) reported from Birkenhead, England

    @EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • JoeChatt Joe Chatt (@JoeChatt) reported from Seaforth, England

    @SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬

  • formby_car_elec formby car elec (@formby_car_elec) reported from Formby, England

    @EE hello, help, moved to you on 20gig deal so surprised that I get texts saying used all data and pay for more, your staff say I only get 2gig. Overcharged

  • JanewithoutaY Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

  • Louplou1084 🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • OMallezo Anth O'Malley (@OMallezo) reported

    @EE your service in the Acklam area is terrible! The coverage checker believes I should have a strong signal I can't get through one phone call without multiple drops.. my number (after being ported over) also isn't recognised by your site so I can't enter a fault report 👎🏻👎🏻👎🏻

  • neelam_s_ali Neelam (@neelam_s_ali) reported

    Thank you for your messages Bob. As you can see, the issue here is there is no communication from @EE bothering to notify what its taking, why & when. Nevermind asking for customers authority/agreement/convenience. I look forward to hearing from you within the remaining 6 days.

  • StarrAMumford starr 💫 (@StarrAMumford) reported

    @bt_uk @EE the stress of this is causing them to get ill. They pay over a hundred a month for BT and EE and this is the shocking service they get. I'm calling again tomorrow, let's hope I can get them some answers. It'll probably be 'an engineer appointment ' & they won't show!

  • wheelzonfire Charlotte Murphy (@wheelzonfire) reported

    Is anyone else’s phone signal playing up. Is @EE network down? Everything freezing all the time today.

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @TommyDownSouth @EE I've asked nicely. They are flat out refusing. Customer loyalty means nothing anymore.

  • mal44 Malas (@mal44) reported

    @EE I cannot believe how bad your Customer Service is, especially those in your Tech Department!

  • JayP1979 J P (@JayP1979) reported

    @EE You suck. I cancelled an order for a new phone back in August and now you want £70 for something I've never taken delivery of. Your customer service is ***** as they can't access the file because I can't remember what the device was. Dumb.

  • ItsJamesPowers James 🇬🇧 (@ItsJamesPowers) reported

    @TommyDownSouth @EE @SamsungUK I've been a customer of EE since my first phone in the days of one2one. I've never been treated as bad.

  • 19_benn Ben77 (@19_benn) reported

    @EE so I can buy a machine worth £200k on finance but can’t get an ee mobile contract, what a shower of **** EE is absolute tossers

  • Happytoon Tony (@Happytoon) reported

    @EE Hi Inna, yes 4th day of total loss of service on my brand new 5GEE mobile broadband contract. Still no signal (network fault) and no home broadband. 'EE, UK most reliable networkć? Really??