EE

EE Outage Report in Prescot, Knowsley, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prescot, Knowsley, England 01/24/2025 14:40

January 24: Problems at EE

EE is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (41%)

    Internet (41%)

  2. Phone (34%)

    Phone (34%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prescot, Knowsley, England

The most recent EE outage reports came from the following cities: Wallasey, Liverpool, Wigan, Neston, St Helens, Ormskirk, Warrington, Northwich, Ellesmere Port and Birkenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomWallasey Phone
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWigan Phone
United KingdomLiverpool Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • CarlVanBreemen TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • LynchAAL Adam 🌮🌮 Lynch (@LynchAAL) reported from Formby, England

    @EE Erm.....manage your supplier open reach better so that the quality of my service doesn’t continue to deteriorate.

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • marshg182 Graham marsh (@marshg182) reported from Warrington, England

    @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

  • gold123win reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • Louplou1084 🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • WDWMrWomble Darren Little (@WDWMrWomble) reported

    Hey @VodafoneUK your networ has some SERIOUS reconnecting issues in Newcastle/Gateshead areas. Unlike @EE it doesn't work underground on the @My_Metro system, but when coming back outside it only ever connects to H+ Put airplane mode on and off, 4G/5G pops, tried after 20m wait

  • killie88 paninaro (@killie88) reported

    @EE @glastonbury Pity your network went down Thursday

  • christinemsmit2 Chris Smit#freeJulianAssange#NoVaccinePassports (@christinemsmit2) reported

    @EE @glastonbury I used to watch this late at night. Never particularly wanted to be there, but when I saw “actor” Zelensky appearing there that was enough for me to not bother this year. Paul McCartney (Faul?) can’t sing any more and I saw a short clip of Diana Ross that sounded flat! PC💩

  • Turner1966James James Turner (@Turner1966James) reported

    @EE @glastonbury Are you still stealing from pensioners? You are the worst network in the country .p#ss off

  • DavidJa21663999 David James (@DavidJa21663999) reported

    @EE @glastonbury Real hippie’s would be Turning in there graves!!!!!!! **** the man

  • azherashraf1999 romeo (@azherashraf1999) reported

    @EE @glastonbury I wouldn’t ever renew my contract with ee nothing but issue and customer support is pathetic

  • morkofork Ğąřēțh Çöøp (@morkofork) reported

    @EE Not on my street, I can barely get 4g in my house never mind 5g.

  • Shadow_me Nick Eaglesfield (@Shadow_me) reported

    @EE I haven't had any mobile internet all day but calls work fine. Restarted phone, mob data, WiFi, airplane mode etc & nada. Can you help? Current postcode GU7. Newish contract and well under limit. Is it network or account related? Cheers.

  • jamiegray4 jamie gray (@jamiegray4) reported

    @ee called into Leeds branch yesterday had an appointment booked to be then told how you wouldn’t look at our phone as it’s been gifted to us. This after cousin has unlocked it and it’s showing no sim restrictions, but still not working!!!

  • bbpmoran Bridget Heaps (@bbpmoran) reported

    @EE @glastonbury Worst network ever and their customer services is even crappier