EE outages and service status in Prescot, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
Full Outage Map
- EE generated 0 outage signals in the last 24 hours around Prescot, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Internet (50%)
- E-mail (17%)
- Wi-fi (17%)
- Phone (17%)
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Prescot, England
The most recent EE outage reports came from the following cities: Leigh, Formby, Liverpool, Warrington, Wigan, Birkenhead, Wallasey, and Widnes.
| City | Problem Type | Report Time |
|---|---|---|
 Leigh
|
Internet | 22 days ago |
|
Leigh
|
Internet | 24 days ago |
|
Formby
|
Wi-fi | 25 days ago |
|
Liverpool
|
Internet | 25 days ago |
|
Warrington
|
Phone | 25 days ago |
|
Liverpool
|
30 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England@EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this
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Lee 🖤💛 (@Crosby71) reported from Seaforth, England@EE Just hurry up eh? My daughter's giving me grief she has no signal 🤦
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Andrew Morris (@andrewemorris) reported from Liverpool, England@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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The Truth Detective (@detective_truth) reported from Horwich, England@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, EnglandWow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒
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Tamour Gill (@GillTamour) reported from Wigan, England@EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan
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Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England@EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...
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PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England@EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years
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Mr Hesford (@bcamrhesford) reported from Warrington, England@EE @metamorhisnt Mines been down all day. Any help?
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Alridge Prior (@redams66) reported from Liverpool, England@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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julie ⭐️⭐️ (@juloln) reported from Up Holland, England@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?
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Chris Danks (@christesla) reported from Birkenhead, England@EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?
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Sandra Scott (@sandrachataway) reported from Liverpool, EnglandCan anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis
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Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
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Ian Parks (@IanParks_) reported from Prescot, England@O2 sorry I left you for @EE, awful network! 😰😰
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reg morris (@gold123win) reported from Neston, EnglandWhy #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel
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Baz (@Barry1878) reported from Liverpool, England@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
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Chris Danks (@christesla) reported from Birkenhead, England@EE I’ve noticed for the last couple of months whenever I dial a US number from my mobile the call quality is quite bad!
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Legacy Wirral Kloppite* 🖐👍 19 (@paulgtrainer) reported from Birkenhead, England@Greekgoddess02 @EE I've never heard of that before. Very messy indeed.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Davie G 🇬🇧 (@fredbeare) reported@EE why is your wifi so bad? Told you it would be when i joined. But as usual your bit doesnt understand and no humans. All i wanted was to add another extender At least BT were mostly helpful, even their autobots sometimes. Ee now help whatsoever
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Danny Healy (@DannyHealy9) reported@EE Your agent was supposed to email me the bill's and the non existent emails I never received telling me the line was going to be cut off, I still have not received them. This problem is above your agent's pay grade, in fact I don't understand why you have a customer service.
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Lesley (@Headonamission) reported@Hepworthclare @EE I tried to get a new phone at @tescomobile yesterday- they no longer do data transfer for you. Will be taking my contract somewhere that does! Fed up of paying more, for less support.
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Martin Elliker (@MartinElliker) reported@EE Well just when you thought everything was sorted - you pile of 💩 as a company you absolutely stink - I’m being billed for a service I don’t yet have - My BT account when you morons took it over had TNT sports as a package and being as my Broadband had been sorted I naturally assumed - quite wrongly as it turns out - my sport package would also be working - but that’s far too simple - of course it’s not and now after 3 weeks I’ve got to wait even longer to get this service it turns out I have been billed for over the last 3 days - I asked your adviser I spoke to if I could speak to someone more senior about this and was told “Managers only manage people” so there’s no one to speak to and raise concerns as a customer - what a pile of 💩this organisation truly is - to say I have zero faith in any of you would be an over exaggeration - Useless doesn’t even begin to describe you all - voted the best service 25 times too - that claim need shoving where the sun doesn’t shine and I really wish I was the one to be shoving it - let’s see what you come up with as your sorry excuse / explanation this time shall we ??
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Dean Ayass (@DeanAyass) reportedSo @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.
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Chris Wheal (@whealie) reportedBlimey! @EE can't you provide a decent signal in the middle of Blackpool?
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Andy Hobbs (@AJHobbsy) reported@EE Apparently it can't be sorted. That's the problem.
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Tom (@itstomwoo) reported@christesla @Unrealistic693 @EE Damn have you tried *3001#12345#*
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Clare Hepworth OBE (@Hepworthclare) reportedI need to speak to customer services. It's a nightmare trying to speak to someone - is anyone there. Phone the local shop - nobody picks up. Had to buy a new phone - my previous phone - stll on contract non operational. This is not good. How can I get some service @EE
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Nathan aka JB (@Dynamo24) reported@EE nothing but bad service trying to get better price on broadband. Spent over 40 mins on phone and then wasted 1 hour 40 mins on online chat .. Trustpilot response lousy .. #poorservive #broadband