EE Outage Report in Prescot, Knowsley, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (48%)
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Phone (24%)
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Wi-fi (14%)
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Total Blackout (8%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent EE outage reports came from the following cities: Wigan, Wallasey, Liverpool, Northwich, Warrington, Skelmersdale, Birkenhead and Lowton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE im on a iphone xs max but i dont think its the phone as ive not had this problem before
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Ryan Welch 🎱
(@RyanWelchUS) reported
from
Liverpool, England
@EE Still not working - night
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Denise McCarthy
(@denni_b) reported
from
Liverpool, England
New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news
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Andy Barton
(@m7leicauser) reported
from
Comberbach, England
@elvinobody @Photofeature @EE I’m afraid that they do creep the bill up. Every year. It’s in their T’s & C’s. And they have no interest in sorting out their lack of service round here.
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Johnny Яed
(@ralphtheblue) reported
from
Sandymoor, England
@EE @powelly83 Runcorn is down
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Nicky Dalton
(@1minimad) reported
from
Birkenhead, England
@EE my broadband is very slow and the router randomly goes off, I am getting fed up of paying over £40 a month for a service that’s bad
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gemma hammond
(@gwebo79) reported
from
Aspull, England
@ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!
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Adam 🌮🌮 Lynch
(@LynchAAL) reported
from
Formby, England
@EE Hi Georgia, thanks for getting back to me. It’s not that I am having problems at the moment but when I spoke to EE recently they offering a minimum guaranteed speed of 18mbs for a new 18 month contract. A couple of years ago it was either 28 or 32mbs, will be going elsewhere.
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Craig Pedder
(@Pedder_YT) reported
from
Sandymoor, England
Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE
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scousenatalie🌈
(@scousenatalie) reported
from
Liverpool, England
Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄
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ChrisD
(@christesla) reported
from
Birkenhead, England
@EE @EE I take it all back. It’s back to no service underground again today. I assume maybe 5G trials were on Monday and it boosted 4G and maybe things are reverted again today :(
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💙Anne Celotti Williams 💙
(@annewillia) reported
from
Roby, England
Got to thank @EE today for their utterly tremendous customer service!
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The Truth Detective
(@detective_truth) reported
from
Horwich, England
@EE We’re in lockdown every day is the same, apart from your service is even worse at home!
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Joe Chatt
(@JoeChatt) reported
from
Seaforth, England
@SkyUK has to be the worst Internet provider. Literally Drops every 5 minutes. Gonna send my @EE bill too them since Ive resorted to using my data as thats 100% better than their ‘Best Wireless Router’ even with a Signal ‘booster’ 🤬
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formby car elec
(@formby_car_elec) reported
from
Formby, England
@EE hello, help, moved to you on 20gig deal so surprised that I get texts saying used all data and pay for more, your staff say I only get 2gig. Overcharged
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Jane
(@JanewithoutaY) reported
from
Billinge Chapel End, England
Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕
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🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊
(@Louplou1084) reported
from
Haydock, England
@EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks
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Kate Taylor
(@marykate100) reported
from
Appley Bridge, England
and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Anth O'Malley
(@OMallezo) reported
@EE your service in the Acklam area is terrible! The coverage checker believes I should have a strong signal I can't get through one phone call without multiple drops.. my number (after being ported over) also isn't recognised by your site so I can't enter a fault report 👎🏻👎🏻👎🏻
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Neelam
(@neelam_s_ali) reported
Thank you for your messages Bob. As you can see, the issue here is there is no communication from @EE bothering to notify what its taking, why & when. Nevermind asking for customers authority/agreement/convenience. I look forward to hearing from you within the remaining 6 days.
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starr 💫
(@StarrAMumford) reported
@bt_uk @EE the stress of this is causing them to get ill. They pay over a hundred a month for BT and EE and this is the shocking service they get. I'm calling again tomorrow, let's hope I can get them some answers. It'll probably be 'an engineer appointment ' & they won't show!
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Charlotte Murphy
(@wheelzonfire) reported
Is anyone else’s phone signal playing up. Is @EE network down? Everything freezing all the time today.
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James 🇬🇧
(@ItsJamesPowers) reported
@TommyDownSouth @EE I've asked nicely. They are flat out refusing. Customer loyalty means nothing anymore.
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Malas
(@mal44) reported
@EE I cannot believe how bad your Customer Service is, especially those in your Tech Department!
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J P
(@JayP1979) reported
@EE You suck. I cancelled an order for a new phone back in August and now you want £70 for something I've never taken delivery of. Your customer service is ***** as they can't access the file because I can't remember what the device was. Dumb.
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James 🇬🇧
(@ItsJamesPowers) reported
@TommyDownSouth @EE @SamsungUK I've been a customer of EE since my first phone in the days of one2one. I've never been treated as bad.
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Ben77
(@19_benn) reported
@EE so I can buy a machine worth £200k on finance but can’t get an ee mobile contract, what a shower of **** EE is absolute tossers
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Tony
(@Happytoon) reported
@EE Hi Inna, yes 4th day of total loss of service on my brand new 5GEE mobile broadband contract. Still no signal (network fault) and no home broadband. 'EE, UK most reliable networkć? Really??