EE

EE Outage Report in Prescot, Knowsley, England

Problems detected

Users are reporting problems related to: phone, internet and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Prescot, Knowsley, England 10/16/2025 14:20

October 16: Problems at EE

EE is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Prescot, Knowsley, England

The most recent EE outage reports came from the following cities: Liverpool, Northwich, Skelmersdale, Birkenhead, Lowton, Warrington, Runcorn and Ellesmere Port.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomNorthwich Phone
United KingdomSkelmersdale Phone
United KingdomBirkenhead Phone
United KingdomBirkenhead Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • paisleymarley18 KloppLFC (@paisleymarley18) reported from Birkenhead, England

    @EE Absolutely **** right off. Approx 9 grand paid to ee,t mobile...over years, dropped me like brick in the Mersey when my contract ended. They had ******* gaul to say I had to go through credit check again ffs. After paying them thousands over last 10 years.

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • christesla Chris Danks (@christesla) reported from Birkenhead, England

    @EE if I run Speedtest on my 5G I get around 300mb/s if I then tether my computer to the phone (3 feet away) the pc can only get 30/down 2/up. How come you restrict it?

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • jamiesnelgrove Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • Swell09 Swell ✌🏻 (Pronoun: She/Her) (@Swell09) reported from Seaforth, England

    @EE hey folks, how long does a SIM card normally take to arrive? Phoned and signed up as a new customer on Saturday...

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • shanygne93 shanygne (@shanygne93) reported

    @EE @EE has got to be one of the worst mobile phone service providers I have ever had to deal with 😡.You say you are here to support but yet you continue to scam people

  • markwatty unclealbert (@markwatty) reported from City of Kingston upon Hull, England

    @EE my phone signal over the last week has been very weak, I’ve no software updates due, any ideas ?

  • shanygne93 shanygne (@shanygne93) reported

    @EE has got to be one of the worst mobile phone service providers I have ever had to deal with 😡.Just fed up with the continuous lies

  • vmfranco92 Vincenzo Franco (@vmfranco92) reported

    @EE This is still an issue and has been so since middle of November. I am unable to get through on the phone as wait times appear to always be very long. If someone could get back to me I would appreciate it. Thanks V

  • neens1 Nina Gough (@neens1) reported

    @EE my service has dropped out. No 4G on my mobiles and mobile broadband. Currently tethering through husband Vodafone connection. Is there a local outage ?

  • tom26712 Martinjennings (@tom26712) reported

    @EE hi,I live in Hove BN3,I have been unable to make or receive mobile phone calls since the 5 December due to signal problems,could you please let me no when the signal will be back to normal,thanks

  • jeffsrockshow Jeff Collins (@jeffsrockshow) reported

    @EE Hi is someone from the Executive Care Resolution Team going to call me regarding my complaint which was closed without my consent (They only made one attempt to contact me last time - without finding out when I was free) This has now dragged on for 10 days- I'd like it resolved

  • Pillachi Pillachi™ (@Pillachi) reported

    @EE I have had no reception for last 2 days, checked coverage and says you are aware of the problem but this doesn't help as its my only phone line. Any news please

  • lorne_gray Lorne Gray (@lorne_gray) reported

    @EE It was my mobile signal, it’s still poor I’ve taken out a new contract with three instead.

  • mrbirch86 Nathan Birch (@mrbirch86) reported

    @O2 @O2 Thank you for your reply. I will be in contact shortly, as my 12 year service to @EE looks not valued as they have made no attempt to contact me. Speak soon.