EE Outage Report in Prescot, Knowsley, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Prescot, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Prescot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Prescot, Knowsley, England
The most recent EE outage reports came from the following cities: St Helens, Wigan, Liverpool, Leigh, Birkenhead, Runcorn and Northwich.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Prescot, England
Latest outage, problems and issue reports in Prescot and nearby locations:
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Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@EE website down…one job…
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE customer service from you guys is disgraceful
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James
(@inman08) reported
from
Liverpool, England
Anyone on @EE having any problems with internet
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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Paul Martin
(@PaulMartinAcc) reported
from
Liverpool, England
Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me
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Katie Rourke
(@katierourke91) reported
from
Abram, England
@EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you
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reg morris
(@gold123win) reported
from
Neston, England
We need answers to the crisis in Telecoms #Scams & #Fraud Nobody in the media wants to report the scandal Yet more #Victims join the list daily My query is BTGroup& Open Reach + @EE & PlusNet needs to be broken up as soon as possible It has a a too cosy relationship with @Ofcom
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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K e r r i
(@KerryM811) reported
from
Horwich, England
@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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Anton
(@MawdsPaws) reported
from
Birkenhead, England
@EE That's OK Ed. Hope you're not working too hard.
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE That most folks on here are referring too....the App doesn't work
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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Baz
(@Barry1878) reported
from
Liverpool, England
@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
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Lewy
(@lewylooster) reported
from
Northwich, England
@EE Thanks. App still down I'm afraid. Screenshot on its way.
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Catherine Doody
(@doddoods71) reported
from
Warrington, England
@EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE
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julie ⭐️⭐️
(@juloln) reported
from
Up Holland, England
@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kim_W
(@Kim_W2016) reported
@EE There's a problem with broadband in the area & the app now says 10.07 so well over 12 hours. I hope you compensate me for having no service when EVERYTHING runs on internet!!! Mobile internet is shocking here & taxis drivers won't take card payment so text updates are needed.
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Gary 🤪
(@GazzaGinger) reported
@EE help me set up a new Apple Watch please. I have no sim service that I had on my last model. Ta
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Liam Bowman
(@li4mb0wman) reported
@Nomme1992 @EE Christ! Seems they really don’t care about the customer once they’ve got us to sign on the dotted line. Thank you for taking the time to respond and give advice, I will explore all avenues suggested. I’ve just received my ADR from EE so will be contacting ombudsman today.
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Mr Happy
(@_MrHappy___) reported
@EE hi, I'm have no data left and I'm trying to add this but it just stays on this loading screen. Can you help?
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Graeme Stickings
(@Stickings90) reported
@EE is there an issue with the App and logging into our accounts? I wanted to check what my bill is for this month
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• вєcкα 🦋
(@beckkksx) reported
@EE I’ve had no signal now since 5th December. I was told it would be fixed by 19th December. This is getting ridiculous now over Christmas period with no phone signal!
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Shannσn.ℓσuisε❤
(@ShannoonCxx) reported
@EE I topped up my grandads phone today with £20, but his phone is telling me that he has no credit. Is there a way to check if his SIM is still active as 150 doesn't work? He's not used the phone in a while but is in hospital, so we want to make sure he can call people
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Zak ₄₄
(@ZRuns0nCoffee) reported
@EE Hi. I’ve just received a text stating my complaint is closed. I was waiting for a follow up call back and never received one and the complaint should still be open?
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Liam Bowman
(@li4mb0wman) reported
@DanRoberts0603 @LiamNorris5 @EE They’ve rejected my request to cancel as I can’t send the real iPhone back since I never received it.
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Liam Bowman
(@li4mb0wman) reported
@EE what’s the situation with no service at all in Scarborough? I can’t even make a phone call to your customer service team to find out. Currently missing work due to this. 👍