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EE outages and service status in Prescot, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 1 outage signal in the last 24 hours around Prescot, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jun 14, 7:53 PM GMT+1.
  • 38% Internet (38%)
  • 31% Phone (31%)
  • 25% Wi-fi (25%)
  • 6% Total Blackout (6%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Prescot, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Prescot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at EE

EE is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Prescot, England

The most recent EE outage reports came from the following cities: Warrington, Ellesmere Port, Northwich, Liverpool, Wigan, Ormskirk, Prenton, Widnes, Leigh, and Neston.

CityProblem TypeReport Time
Warrington Internet 11 hours ago
Warrington Phone 3 days ago
Ellesmere Port Total Blackout 4 days ago
Warrington Internet 7 days ago
Northwich Phone 10 days ago
Liverpool Phone 12 days ago

Nearby cities with recent reports

Warrington

2 recent signals

11 hours ago
Ellesmere Port

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Prescot, England

Latest outage, problems and issue reports in Prescot and nearby locations:

  • annewillia
    💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • cmahoney21
    Catherine Mahoney (@cmahoney21) reported from Billinge Chapel End, England

    @EE Hello, any solution for a phone that is asking me to sign into EE, can't connect to network? No status issues on your website for WN5, I have data, have restarted and turned off numerous times. Still showing 4G symbol. Using S22.

  • wanner316
    wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • wanner316
    wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • CallumKerrigan
    C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • doddoods71
    Catherine Doody (@doddoods71) reported from Warrington, England

    Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪

  • antoniominnio
    Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • Martin_Robbo87
    Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • samkavanagh09
    Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

  • Scotthall1987
    Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • MawdsPaws
    Anton (@MawdsPaws) reported from Birkenhead, England

    @EE That's OK Ed. Hope you're not working too hard.

  • sandrachataway
    Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • DavidMa77736327
    David.. Supports our Nurses 💙 (@DavidMa77736327) reported from Liverpool, England

    @EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?

  • andrewemorris
    Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • gn1ls70
    Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • PaulDC28
    PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • CarlVanBreemen
    TheBigRedFella (@CarlVanBreemen) reported from Seaforth, England

    @EE can you please confirm if existing add on’s (discount) which state can not be removed, can you used for a sim only upgrade. Can’t get onto my online account to get help

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Why #BTGroup are the parent Group responsible for @EE Communications Why are you in #Neston &local server using signal strength to prevent any interaction on #Twitter + my incoming calls It is a criminal offence breaking RIPA Act of 2000 on Communication @paulthedyer @pritipatel

  • gold123win
    reg morris (@gold123win) reported from Neston, England

    Will #BTGroup & @EE look into why No service is on my signal bar I am plagued with this trait Can anything be done #GE2019 #Ridge #Marr #r4today @Ofcom @CommonsCMS

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • LetitiaSamuels
    Letitia Samuels (@LetitiaSamuels) reported

    @EE I haven’t had mobile signal since Monday. Please can someone contact me to discuss.

  • KettchUK
    KettchUK (@KettchUK) reported

    @TomTugendhat @O2 @EE Don't worry, the private sector will be along any moment with that investment you said they'd be putting into the network decades ago.

  • DominicGeraghty
    Dominic Geraghty (@DominicGeraghty) reported

    @EE huge apologies - I've paid your bill - misunderstanding about which one it was. So sorry!!! I was an idiot!!!

  • BooksProfile
    Profile Critics (@BooksProfile) reported

    @TomTugendhat @O2 @EE Tom, you were in power for 14 years and did nothing about reception on trains. This government is sorting that problem out. Just needed to flush out the Tories.

  • FelisMortRes
    HomoAntiquus (@FelisMortRes) reported

    @TomTugendhat @O2 @EE Maybe the companies set their network for official population data, and real population number is waaay higher?

  • Wigapedia
    Colm Nugent (@Wigapedia) reported

    @TomTugendhat @O2 @EE At what point in time did mobile phone company investment get diverted to upgrade bike lanes? This is like complaining about the vegetable selection in Tesco being terrible, while care homes are underfunded. Tom apparently doesn't understand how a modern economy works.

  • jaysta1979
    J (@jaysta1979) reported

    @jayclark0106 @EE @bt_uk Yes considering they are "the UK's biggest broadband provider" the service is not great. Already spent time on the phone to them and it still drops out regularly......

  • Ysbyddaden2
    Ysbyddaden (@Ysbyddaden2) reported

    @TomTugendhat @O2 @EE I can't get a signal. I blame the cycle paths. Pathetic.

  • No_to_wokery
    Provoke the Woke 🙈🙊🙉 (@No_to_wokery) reported

    @TomTugendhat @O2 @EE You had 13 years to fix this mess. What do did the Tories do in government again ?

  • KyleStephen77
    KWAKU RONABELLINGHAM (@KyleStephen77) reported

    @iamdatdudeee @England @EE What’s race in choosing Gordon over Bellingham or even Konsa aa the man of the match? Are you that stupid not to have realized that or did you not watch the game? Gyimii