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EE Outage Report in Billinge Chapel End, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 01/21/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Wigan, Leigh, Runcorn, Bolton and Warrington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomWigan Phone
United KingdomLeigh Phone
United KingdomWigan Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • MarkFlatley Mark Flatley (@MarkFlatley) reported from Bolton, England

    I bought a sim online on Friday, paid £20 for a 30GB data pack, and gave my PAC Code. The sim has arrived, my number hasn’t transferred and I have £0 credit?? I need HELP ASAP and you cannot contact anyone at EE? How’s this even possible?? @EE @EEHelpdesk

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • BigDaz88 Darren Greenshields (@BigDaz88) reported from Bolton, England

    Hi @EE Switched from BT Mobile to yourselves yesterday on a SIM only plan. Provided the PAC Code from BT to keep my old number, however this has not transferred. Switch was done in store. Can you help please as I don't want to change my number. Thanks in advance.

  • damienandem Damien & Emma (@damienandem) reported from Bolton, England

    @EE hello can you please answer a question when someone is restricted. Why does it take you a lifetime to restore someone’s service . Seriously useless service ….

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.

  • katierourke91 Katie Rourke (@katierourke91) reported from Abram, England

    @EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you

  • cliffiedoyle Cliff Doyle UTFT💙 (@cliffiedoyle) reported from Wigan, England

    @EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

  • chriswords1 Chris Williams (@chriswords1) reported from Rufford, England

    Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

  • Sam_Cook_1986 Samuel Cook (@Sam_Cook_1986) reported from Warrington, England

    @EE website down…one job…

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE customer service from you guys is disgraceful

  • juloln julie ⭐️⭐️ (@juloln) reported from Up Holland, England

    @EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

  • westy792003 Charlie West (@westy792003) reported from Bolton, England

    @EE is ur EE app on iPhone down its not letting me log in it just keeps putting me to the Home Screen of my iPhone ?

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • dazg73 Dazg🇬🇧💙 (@dazg73) reported

    @EE How do i cancel my contract? Do I have to write a letter or send an email?

  • plumfall Susan@Plumfall (@plumfall) reported

    @EE Your service is rubbish in M3 5 yet you’ve put up your prices. Getting very frustrating.

  • redcath Cath Willcox (@redcath) reported

    @EE Yes. “Just in case”. Staying home from work without internet isn’t really an option tho. Not an EE mobile customer so data offer doesn’t work. I’m just quite frustrated at a repeat issue with a long resolution lead time.

  • dtedds220476 dtedds (@dtedds220476) reported

    @bt_uk Apparently he’ll be able to see all my new open accounts and I don’t want him to know my new address. Hi @EE How do I make a complaint about on of your employees because this really scares me

  • CherryMorrello Cherry Morrello (@CherryMorrello) reported

    @ee is there an issue sending text messages. I keep getting "message failed to send". I can send imessages without a problem though.

  • repd1975 Robert Dunford (@repd1975) reported

    Hi @EE - is your underground wifi not working? Haven't been able to connect on Northern and Victoria lines

  • Rainbow_shoes L HOLLAND (@Rainbow_shoes) reported

    @EE Is there an actual customer service assistant that can actually do something on here?

  • fiona_fifibi Fiona billing (@fiona_fifibi) reported

    @EE at the end of my tether with your company. I wanted to leave in March but persuaded to stay with free roaming. Just come back from Spain and been charged roaming. Spent 40 mins on phone and I thought all sorted and now my contract £2 more a month which was never mentioned

  • RickCunliffe Rick🎵 (@RickCunliffe) reported

    @EE SMS are failing to send LA9 post code. Is service down?

  • stuartfields Stuart Fields (@stuartfields) reported

    @EE are you aware of any issues in N7 7QY I can make calls but can’t get any mobile data