EE Outage Report in Billinge Chapel End, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Warrington, Skelmersdale, Lymm, Bolton, Wigan, Chorley and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Warrington |
Phone | |
| Liverpool |
Wi-fi | |
| Skelmersdale |
Community Discussion
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EE Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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John Green
(@J_P_Green) reported
from
Bolton, England
@EE She can’t do anywhere near as bad as the magician - he was hopeless
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE **** Turpin wore a mask you know! 😂 Appalling Service
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Dan
(@DanMiller944) reported
from
Southport, England
@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Marnanel Thurman - @marnanel@queer.party
(@marnanel) reported
from
Bolton, England
@skellstar @EE @ee Same issue here. I'm in Bolton town centre.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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Dan Cooper 🖕🏻
(@BeerMunstar) reported
from
Bolton, England
@EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
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Barry Lyon
(@KBLyon) reported
from
St Helens, England
@EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Cay 🏳️🌈🐱🏳️⚧️
(@SpAM_CAN) reported
@OpenreachHelp Is there any way to fast-track this, now the incident has already been attended to by an Openreach engineer? @EE said that them raising the issue would lead to a minimum of 4 working days "investigation time" plus the repair period - which given we know the fault is excessive
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Emma Payne💙🇺🇦
(@emmapayne77) reported
@currys dreadful customer service in your #Stevenage branch this morning, when my husband was trying to sort out a new mobile phone. He's been charged for the credit check verification, 3 x £1. We left without completing the deal. Will go direct to @EE
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sandra kaluiokalani
(@saherio_) reported
@EE why is Your chat support so incompetent? Trying to activate my BT Sport and your team is useless
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Daniel Bartlett
(@DanBartlett83) reported
Hi @ee can you please tell me why it is taking so long to fix my awful internet connection. I called in on Thursday evening and it seems nothing has been done. Worst company I’ve ever had to deal with regarding wifi/broadband
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Fred Stanley
(@fredjstanley) reported
First and last phone contract with @ee. Would have better luck finding phone signal with two paper cups and some strong, and it's supposed to be their main selling point! Do yourself a favour and don't ever switch to them
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Grace Beevers
(@Lil_Gracie) reported
@EE went into store to upgrade today and walked away with a sim only and broadband I’ve since changed my mind and want to cancel the broadband and to change the sim only to to a different sim only called you this evening to change this and was told I can’t cancel…WTF?! Yes I can
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Paul Atkins💙 Part of The Left #FBPE #PATH
(@pauledgcott) reported
@EE here we go again enjoying Frozen Planet 2 and EE drops the internet right in the middle. Why am I paying for this crappy service?
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Kirsty Buckley
(@mcaughtrie) reported
Why oh why does it not surprise me… once again, disgusting customer service from @EE
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Paul Thorburn
(@fruity1968) reported
Home from a week away in Yorkshire and @EE appear to have stopped my Wi-Fi service!! No telly, no security system!!!
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Jen Watters
(@JenniferWatters) reported
@EE the service I have been receiving for the last couple of days is shocking!! Currently no 4G working and No Entry sign on my phone signal! 🤬🤬 #whatsgoingon