EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 02/07/2026 14:35

February 07: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: St Helens, Skelmersdale, Liverpool, Wigan, Leigh, Warrington, Bolton and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomSkelmersdale Phone
United KingdomLiverpool Phone
United KingdomWigan Phone
United KingdomWigan Phone
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • Sam_Cook_1986 Samuel Cook (@Sam_Cook_1986) reported from Warrington, England

    @EE website down…one job…

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • athole52 warwick monk (@athole52) reported from Southport, England

    @EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter

  • detective_truth The Truth Detective (@detective_truth) reported from Chorley, England

    @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE what number do i ring from a different network to cancel a contract

  • amgw_d AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE *** can i find out how much it would be to cancel my watch?

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • detective_truth The Truth Detective (@detective_truth) reported from Chorley, England

    @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • helculshaw Helena (@helculshaw) reported from Bolton, England

    @EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • PI_by_DP Damian Pocknell (He/Him) (@PI_by_DP) reported

    Day 15 since no access to my mobile phone number, texts and data when porting from @EE to @Plusnet mobile 😱 @Plusnet are sending no updates on when their problems will be fixed and when I call they have no clue to a fix or an alternative solution #UnhappyCustomer

  • LordACarter Lord Carter (@LordACarter) reported

    @EE still not answering in customer service 2nd day of trying as a new customer I think I have made a mistake switching I need to speak to technical

  • Running_Fat_Man Mike B (@Running_Fat_Man) reported

    @EE Hey EE. How do I cancel my contract while abroad. I can't call 150 and don't want to pay super high costs for international call from Asia.

  • tiffypz Tiff (@tiffypz) reported

    @EE I recently upgraded my contract but I'm still being charged for my old contract and being told I'll have to pay over £400 to cancel one... This is ridiculous

  • il_mio_pesce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Stefano 🐐 Michelini 🇮🇹 (@il_mio_pesce) reported

    Dear @EE after spending the last few days trying to get through to customer services, I managed to get through to a lovely representative James from Plymouth. Unfortunately the line went dead when I was on hold, is it possible to get a call back please to discuss my bill ? 🙏🏼

  • topspin8888 Denboy (@topspin8888) reported

    @EE please can you advise through DM my call barring password as in Ireland and cannot make outgoing calls hzvd tried 1919 & 0000 which do not work HELP thru DM

  • CatJarvis33 Cat Jarvis (@CatJarvis33) reported

    @EE your chat bot seems to be down. Taking my name and business name and then no response. Bill is incorrect, can you advise how to get help please?

  • steveigray Stephen Gray (@steveigray) reported

    @EE Thanks Alex, I spoke to your online team and they said the cheapest SIM only deal they could do was £10 so I've no choice but to move it somewhere that does offer that... ironically using your network

  • HoldMyStonk Ash (@HoldMyStonk) reported

    @EE Is your mobile data network not working?

  • KippaxRyan180 🐝 ℝ𝕪𝕒𝕟 𝕀𝕟𝕘𝕝𝕚𝕤 🐝 (@KippaxRyan180) reported

    @EE Is by far the best network out there for me. I’ve had the lot 3,o2,Tesco,giffgaff,Vodafone ect ect and nothing compares to the quality of connection and customer service that EE are giving me. One happy customer! May even treat myself to an iPad in a few months👌🙌👍