EE

EE Outage Report in Billinge Chapel End, St. Helens, England

No problems detected

If you are having issues, please submit a report below.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 02/08/2026 10:45

At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (30%)

    Phone (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, St Helens, Skelmersdale, Wigan, Leigh, Warrington, Bolton and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomSt Helens Phone
United KingdomSkelmersdale Phone
United KingdomLiverpool Phone
United KingdomWigan Phone
United KingdomWigan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • RyanWelchUS Ryan Welch 🎱 (@RyanWelchUS) reported from Liverpool, England

    @EE Still not working - night

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE We’re in lockdown every day is the same, apart from your service is even worse at home!

  • gwebo79 gemma hammond (@gwebo79) reported from Aspull, England

    @ThreeUK I need you to confirm you’ve sent the STAC code over to my old provider @EE so they can cancel my contract. I did this on Tuesday. Please advise!

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • JanewithoutaY Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • marykate100 Kate Taylor (@marykate100) reported from Appley Bridge, England

    and given no definitive time scale. As a customer who has been with @EE for 10 years and someone who also utilises their broadband service, I am utterly disappointed at the customer service and lack resolution that I have just received.

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE not being funny but not ideal my service dropping whilst on call for the ambulance service! No matter how many times I turned it off and on again still nout!

  • andrewemorris Andrew Morris (@andrewemorris) reported from Liverpool, England

    @EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.

  • Michael_Gleeson Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    2nd day of no signal... @EE

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • KerryM83081147 Kerry M (@KerryM83081147) reported from Mawdesley, England

    @EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router

  • jablunt71 Aidan Blunt (@jablunt71) reported from Chorley, England

    @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

  • woolfall433 Woolfall433 (@woolfall433) reported from Lymm, England

    @EE morning EE Not two much of Bad morning so know =))) I Hopefully u have good morning Newcastle 😉👍🤙

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England

    @EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am

  • Michael_Gleeson Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    This is becoming a joke now @EE. I’ve barely had any signal at home for 8 days now.

  • Gandalf17 Philsed (@Gandalf17) reported from Bolton, England

    @EE My mobile signal has been stuck on 2 bars for the last hour. I have reset the phone but still the same

  • CSBloomfield Chris Bloomfield (@CSBloomfield) reported from Southport, England

    Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GnomeyWoz Roz 👩🏻‍🔬 (@GnomeyWoz) reported

    @EE Broadband keep dropping at IP14. Is there a known issue? Thanks

  • MartinJohnston7 Martin Johnston 💙 (@MartinJohnston7) reported

    @EE An extra £10.00 per month seems excessive on top of what I'm already paying. Especially given that BT (who own EE) offer a whole home fibre service for less than the combined cost that EE are offering. Thanks but no thanks. I'll look at BT!

  • LesleyField5 TonyBlueblood (@LesleyField5) reported

    @ancelottisibrow @EE @Apple Been a customer for well over 12 years so I said “I feel like moving to someone else , their reply was to send me a cancellation form, bang out of order

  • Siji_Joseph31 Siji Joseph (@Siji_Joseph31) reported

    @EE I have sent an IPhone 6S plus 16GB phone to the scheme and I’ve been told I will be getting £1 back for it, which is insane. The quote value was £50 and so I’m not sure why it’s been knocked down to £1? Either way I would like my phone back

  • NoseyMass Noseymass (@NoseyMass) reported

    Hello @EE - my Samsung A3 keeps telling me it's 'not registered on network. I cannot make any calls. This happened last week briefly but worked when phone turned on and off. Status says I have no mobile network. Can you contact me as soon as possible please?

  • EmmaLizThompson Emma Thompson (@EmmaLizThompson) reported

    @EE hello I private messaged you in regards to myself needing to cancel my contract. I am in Qatar so cannot ring. This had been a long process and my contract runs out this month, I am unhappy with the service from customer care and would like the contract cancelled immediately

  • mrscevans2017 Casey 🖤 (@mrscevans2017) reported

    @EE It’s okay now, but has been playing up on & off for the past few weeks & it seems to be when i’m at home, but I don’t go anywhere else at the moment. I was just interested to see if anyone has had the same problem.

  • ShaymaA786 Shayma A (@ShaymaA786) reported

    @EE Hi Gavin. I have spoken to your colleagues and they weren’t able to help. One colleague advised me to leave it as it is...like a rolling plan to benefit from my old offer. I did raise my concern about whether the price charged, would be full, but she advised it should be okay

  • _Aaron_Anthony_ Aaron Anthony (@_Aaron_Anthony_) reported

    @EE shut my network off for both my personal and business phone during a bill dispute in the middle of a pandemic - the case is with the ombudsman in which EE offered a letter of apology but still won’t turn my network back on. Heavily recommend @02 as an alternative

  • iamdavepope Dave Pope (@iamdavepope) reported

    Been a @EE business customer from day 1. No attempt made to retain my custom at all. Didn’t even ask why I was leaving! I even asked to keep my business account running in the background for possible future use and was told NO!