EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 11/25/2025 08:15

November 25: Problems at EE

EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Warrington, Liverpool, Skelmersdale, Lymm, Bolton, Wigan, Chorley and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomWarrington Phone
United KingdomLiverpool Wi-fi
United KingdomSkelmersdale E-mail
United KingdomLymm Phone
United KingdomLiverpool Internet
United KingdomBolton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • amgw_d AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • Sam_Cook_1986 Samuel Cook (@Sam_Cook_1986) reported from Warrington, England

    @EE website down…one job…

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • helculshaw Helena (@helculshaw) reported from Bolton, England

    @EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽

  • juloln julie ⭐️⭐️ (@juloln) reported from Up Holland, England

    @EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

  • katierourke91 Katie Rourke (@katierourke91) reported from Abram, England

    @EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE customer service from you guys is disgraceful

  • cliffiedoyle Cliff Doyle UTFT💙 (@cliffiedoyle) reported from Wigan, England

    @EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • chriswords1 Chris Williams (@chriswords1) reported from Rufford, England

    Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

  • damienandem Damien & Emma (@damienandem) reported from Bolton, England

    @EE hello can you please answer a question when someone is restricted. Why does it take you a lifetime to restore someone’s service . Seriously useless service ….

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • GregorClemens82 Gregor Clemens (@GregorClemens82) reported

    @EE Well, that doesn’t really help me getting my broadband back, does it. Without broadband I can’t do my job and therefore can’t earn any money. EE’s inactions are putting my livelihood ad risk. So please sort it out today

  • rhinjob Ryan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@rhinjob) reported

    hi @EE I got a new phone and when I check in "about phone" it shows the wrong number. How do I fix this?

  • FergusNicoll Fergus Nicoll (@FergusNicoll) reported

    @EE Why do you pretend to have a "Live Chat" for Technical Support when every single option available comes up with "Sorry, we aren’t able to assist with your query on chat"???

  • Miss_FionaM Fiona (@Miss_FionaM) reported

    @EE Yes I have done that. Repeatedly. Which is why I'm slightly concerned. Never not had emails before.

  • Rec_Gambler Mr X (@Rec_Gambler) reported

    @EE Yes, 3rd party makes the commission on it right so you would still save money keeping your existing customer, not sure if I understand the logic.

  • dementeddemon Adam Hale (@dementeddemon) reported

    @EE I won’t be renewing my contract again with you guys. Horrible customer service. Terrible experience recently. Shame how you treat long time customers.

  • wb2010x WHBrown (@wb2010x) reported

    @EE My pay as you go account's data is disappearing whether I am online or not! What is happening, please??? This has never happened before, please advise!!

  • david_mattless David Mattless (@david_mattless) reported

    @EE Nobody ever told me the phone was locked to EE nor was I told it would need unlocking prior to changing over. Now I'm stuck. Thanks EE. You've been a great help.

  • KingCantona88 S. (@KingCantona88) reported

    @EE Hi, I've had no broadband for over an hour now. Please can you advise if there is a problem in my area, and if its being looked at?

  • GregorClemens82 Gregor Clemens (@GregorClemens82) reported

    @EE Our EE broadband went down today. I called and was told it’ll take 2-4 working days for someone to look into it. Partner and I are WFH - we rely on the internet to do our job. I’m a customer for 10 years - how is this good customer service? EE is putting our jobs in danger