EE Outage Report in Billinge Chapel End, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at EE
EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Bolton, St Helens, Wigan, Leigh and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Bolton |
Internet | |
| St Helens |
Phone | |
| Wigan |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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Chris Bloomfield
(@CSBloomfield) reported
from
Southport, England
Must of got to @EE just in time this morning. Upgrade offer went down £23 once I said I was going to somewhere else .....
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northernboi🙃
(@smiley_dancer1) reported
from
Wigan, England
Is there a problem @EE
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Dan Cooper 🖕🏻
(@BeerMunstar) reported
from
Bolton, England
@EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Kerry M
(@KerryM83081147) reported
from
Mawdesley, England
@EE is there a problem with broadband in this area, mine has dropped out about 4 times today, my sister @jodonks in the same village is having the same problem. All lights green and normal on the router
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Catherine Doody
(@doddoods71) reported
from
Warrington, England
Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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John Fox
(@JohnDFox) reported
from
Bolton, England
@HawleyJonathan @Graeme_Hawley @RamsbottomCC @EE @BuryCouncil @GFoxyFowler @bbctms @thetimes @BackStop130 There are plenty of brownfield sites available that they could use, this is just more convenient for them to ***** their mast close to the town but in such a scenic and well used part of the town. You’ve been down there, you know what it looks like
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Gary Owen
(@garyjowen2) reported
from
Atherton, England
@EE is the signal down M46 0AG
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE im on a iphone xs max but i dont think its the phone as ive not had this problem before
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo
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Wesley
(@Wesley08909343) reported
from
Lymm, England
@O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay
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Sam Kavanagh
(@samkavanagh09) reported
from
Sandymoor, England
@EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this
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Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
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Andrew Morris
(@andrewemorris) reported
from
Liverpool, England
@EE I need to report a safety issue with your equipment on GT George Place, Liverpool but can't get though on your customer service line. Pleas send me the number for network safety issues.
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google
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Kerry Pearse 🌼
(@KerryPearse) reported
from
Widnes, England
@EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Allen Smith
(@Allensmith81) reported
@EE the 5g signal in dundee is currently dead.. still have 4G but there is no 5g anywhere in the lochee area of the city
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Jessiej
(@jessiej_000) reported
@EE I have tried to contact customer service multiple times with no luck is there anybody who can help please?
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Steve Bird
(@Aikiwolves) reported
Hey @EE trying to claim a digital prepaid card after an upgrade but the rewards site seems to be down?
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L chappell
(@Lchappell20) reported
Absolutely disgusted in @EE customer service. Phoned up to potentially cancel my contract and discuss any deals. To be met by a rude lady who just cancel my contract without any confirmation and barely more than 3 words to me. I am now left without any signal to phone back.
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The Info
(@saveHOVE) reported
@EE For the last month or two I occasionally get so unwell (boil up, feel weak, feel unwell & get body pain) using my phone online which is so scary I have to shut the phone down completely to stop it!!! I think the too strong signal from EE needs investigation.
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Matthew O'Neill
(@MatthewON) reported
from
Ashby-de-la-Zouch, England
@EE please please get some service in Ashby-de-la-Zouch. It’s still unbelievably poor that this town has such poor service from you compared to the other providers.
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Marc Mitchell-Miles
(@mmmiles75) reported
@EE Hi, I'm looking at mobile broadband. I like the idea of being able to take it with me and would be easier to do this as I'm moving in the next 6 months. My only issue is that I'm not sure that it is suitable for my requirements and wondered if there was a way to trial this?
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Margaret morrison
(@Margare59595425) reported
@EE Constant text messages from EE there is a problem in your area, we are not getting the service we are paying for, numerous people have been in contact with EE as service is so bad in our area How can you justify charging people!!
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rdaved
(@rdaved) reported
@EE I did reach a human being 10 mins after my tweet. The human on the call was courteous, efficient and understanding of my demeanour. I'd add that your "rapid" service is a crock of ****. It doesn't work well at all and only delays reaching a human being. I won't try it again.
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Al
(@ridetimeuk) reported
@EE Your network is down in Gloucester (GL13LE) but wider than just one local mast as I've walked a few miles and problem remains. Shows as having signal and 4G but no throughput, ping is sky high and bandwidth near 0, not enough to SSL handshake or open any websites/apps.