EE Outage Report in Billinge Chapel End, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at EE
EE is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent EE outage reports came from the following cities: Wigan, Liverpool, Bolton, Warrington, St Helens, Southport, Skelmersdale and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Wigan |
Phone | |
| Wigan |
Phone | |
| Liverpool |
Total Blackout | |
| Liverpool |
Internet | |
| Liverpool |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis
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Mike Halton
(@mch2010uk) reported
from
St Helens, England
@EE Hello. Are you having any issues in the WA9 3PB area because the last 8-10 days has been awful, nothing is work properly. Thanks
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Wesley Damian Woolfall
(@WesleyDamianWo3) reported
from
Lymm, England
I hope you never get mixed up with someone other than me with numbers EE @EE
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Roeswesley43
(@roeswesley43) reported
from
Lymm, England
Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE How come my internet had gone off? Is there an issue in Liverpool or is it just mine? 🙄
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Woolfall 👑 🍀🍀🍀 lucky king
(@OxdwOxdw1) reported
from
High Legh, England
Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏
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Ian Lewis
(@IanLewi61520657) reported
from
Roby, England
@EE Hi there, not only have ee decided to close my local shop but also in there wisdom put my monthly bill up by £3.70 on a sim only deal. Having been a loyal customer for over 20 years I will now be going to another supplier, cheers
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Sandra Scott
(@sandrachataway) reported
from
Liverpool, England
@racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE @coastisclaire_ I will do that as well… mines down 😞
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Mr Hesford
(@bcamrhesford) reported
from
Warrington, England
@EE @metamorhisnt Mines been down all day. Any help?
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Kam
(@Khanvictttt) reported
from
Liverpool, England
@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
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Peter Wakefield
(@pbwake) reported
from
Liverpool, England
@kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.
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David.. Supports our Nurses 💙
(@DavidMa77736327) reported
from
Liverpool, England
@EE Morning, my broadband has been down since yesterday… help 😞 I’ve done everything, should I just ring you?
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John McKean
(@mckeaj) reported
from
Warrington, England
@EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.
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T L W
(@tayawooder) reported
from
Up Holland, England
@EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Doug
(@iamdougmac1) reported
@EE Hi, I left EE broadband around 2 months ago but I never got sent the return kit in the post so I've still got the router, can you sent the kit out so I can return it please
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Lee Robinson
(@robbo__8) reported
@LD0nnelly @SooooInit @EE I wouldn't bother. Vodafone been off all day for me too ( Doncaster). signal is generally terrible anyway most days but had nothing today.
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA
(@FWyineMagazine) reported
NCSC Continuous #cyberattacks 11-07-2025 0000hrs - 15-07-2025 ongoing (DDOS & Bandwidth attenuated, signal suppression) in MK region. Properties (10), (12), (13) in particular involved with UK telecoms interference. @EE please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimit area
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Fiona M More
(@newgrandmomma) reported
@EE the WORST service, or should I say lack of, no WIFI engineer turning up despite waiting in for one missing work. UNACCEPTABLE #Disgraceful
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Luke Donnelly
(@LD0nnelly) reported
@SooooInit @EE Exactly the same for me in South Yorkshire. On EE and got less than 1Mbps and our Virgin Media fibre is down. Zero internet. Garbage. Can’t wait to switch back to Vodafone
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Gill Murray
(@GillianMurray00) reported
@EE I’ve been contacting you since March regarding your mishandling of my 83 year old Fathers case You wrongly sent him a mobile dongle he never ordered & your still sending threatening letters about unpaid fees. When will you actually listen & cease this incomplete
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Dazzerrens
(@XeridalG4) reported
@EE your signal seems to be out iffy in West Yorkshire
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Peter Starbuck
(@PeterStarbuck) reported
@EE I called last Tuesday 8 July asked for a manager to call me, complaint was logged - yesterday as heard nothing called again and lady that was supposed to assist kept giggling on mute ! So I said I’m ending this call due to above and please get manager to call .still waiting!
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Sandeep_Rulhania_UK
(@Rulhania_UK) reported
@EE Raising the concern as EE guides refused to log for me when I called. I was mis-sold a sim card by sales guide and called EE as I was surprised to see the my current month bill. Im with EE (BB+Sim) for more than 4 years and EE is cheating their customer by lying. plz support.
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Laura Friery
(@FrieryLaura) reported
@EE signed up to ee but due to a house move and you not supplying to the area, we had to unfortunately go elsewhere, we were supposed to receive a bag to return the kit and haven't yet? Could someone help, can't log into EE account as my husband has also changed his number