EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Some problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 01/25/2026 20:40

January 25: Problems at EE

EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: St Helens, Wigan, Liverpool, Leigh, Runcorn and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    @EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around

  • melbluenose Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE **** Turpin wore a mask you know! 😂 Appalling Service

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

  • formby1972 Mark (@formby1972) reported from Liverpool, England

    @EE I was treated very well and made to feel like a valued customer!

  • Rach_Barrett Rachel Barrett (@Rach_Barrett) reported from Prescot, England

    The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼

  • KBLyon Barry Lyon (@KBLyon) reported from St Helens, England

    @EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.

  • WordsFromLiam Liam Kelly (@WordsFromLiam) reported from Liverpool, England

    Sort your shit our @EE

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • JackBirtley Jack Birtley (@JackBirtley) reported from Garston, England

    @EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

  • marnanel Marnanel Thurman - @marnanel@queer.party (@marnanel) reported from Bolton, England

    @skellstar @EE @ee Same issue here. I'm in Bolton town centre.

  • mattwilsondotuk Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Yes and they did no help at all im really not happy

  • MKTINGW1Z Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • DanMiller944 Dan (@DanMiller944) reported from Southport, England

    @EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.

  • andrewwhyman Andrew Whyman (@andrewwhyman) reported from Liverpool, England

    @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

  • J_P_Green John Green (@J_P_Green) reported from Bolton, England

    @EE She can’t do anywhere near as bad as the magician - he was hopeless

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Jillybean_Cakes JillybeanCakeCouture (@Jillybean_Cakes) reported

    @EE I have NO network coverage in USA after calling you 3 times! You have cut me off the entire network after I have paid for roaming service. I can't even call you to fix now! How do I wifi contact you? Please help! P.s. can I have a refund?

  • SirBu3ll3r A Ravenous Tangerine (@SirBu3ll3r) reported

    @EE I have been a pay as you go customer for a few months now. 4g used to be excellent and fast. For the past week it has been extremely poor. I mean, unbearably. Is there a reason for this? Cheers

  • CraigRi34493206 Craig Richmond (@CraigRi34493206) reported

    @EE my Internet has been down since last Tuesday due to clowns cutting the wires will out working in the street to upgrade something and they said it would be fixed by the end of the day that's now a week quick at taking my money but nor fixing a the problem in hand joke

  • lakingsfan82 mandy priest (@lakingsfan82) reported

    I go uptown only to find the @EE signal was down & couldn’t use my phone to check my banking apps, make/receive calls or check my home cameras 😭 was waiting for a important call as well , lucky soon as I moved away from town the signal came back 🙌🏻 #ee

  • suze1301 Sundown Yellow-Moon 🌕 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@suze1301) reported

    @EE tried login with email & LONG established password. Not recognised. Changed password. Not recognised. Locked for 20 mins. What is going on?!

  • PepsHall Peps Hall 🇺🇦 🇬🇧🇩🇪🇪🇺 🇫🇷 (@PepsHall) reported

    @EE why is swanage a black hole for EE 4g coverage. Terrible service. Already spoke to customer service yesteday who confirmed it is a long term issue.

  • MutebiAbbaas1 Mutebi Abbaas (@MutebiAbbaas1) reported

    @EE I ddnt support u And I will never 😭😭

  • observationdek observationdek (@observationdek) reported

    @EE A quick reminder to people that when your contract finishes you continue to pay the same amount via your DDM - and EE will make little effort to help customers save money. If your contract has expired and you have not made a new phone decision then call EE and reduce to SIM only.

  • Citygir00707266 Citygirl (@Citygir00707266) reported

    @EE As a woman and a long standing customer I’m utterly disgusted what is wrong with you people! 😡😡😡😡

  • lloydj777 jonathan lloyd (@lloydj777) reported

    @EE awful service abroad in the us - cut off my phone number when ringing about roaming add - Cannot call them and left without ability to contact anyone ! Simply awful !