EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 11/20/2025 08:15

November 20: Problems at EE

EE is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Lymm, Liverpool, Bolton, Wigan, Skelmersdale, Chorley, Warrington, Southport and Lowton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLymm Phone
United KingdomLiverpool Internet
United KingdomBolton Phone
United KingdomWigan Internet
United KingdomSkelmersdale Internet
United KingdomChorley Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • marnanel Marnanel Thurman - @marnanel@queer.party (@marnanel) reported from Bolton, England

    @skellstar @EE @ee Same issue here. I'm in Bolton town centre.

  • KBLyon Barry Lyon (@KBLyon) reported from St Helens, England

    @EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.

  • DanMiller944 Dan (@DanMiller944) reported from Southport, England

    @EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.

  • J_P_Green John Green (@J_P_Green) reported from Bolton, England

    @EE She can’t do anywhere near as bad as the magician - he was hopeless

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.

  • AdamPlatt95 Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE **** Turpin wore a mask you know! 😂 Appalling Service

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Yes and they did no help at all im really not happy

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    @EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • melbluenose Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

  • andrewwhyman Andrew Whyman (@andrewwhyman) reported from Liverpool, England

    @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

  • mattwilsondotuk Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • MufcTina Tina (@MufcTina) reported from Risley, England

    @NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    @EE ‘We will send an engineer to come round and fix your internet’. Engineer comes round and says there’s no problem, another engineer comes and checks outside, says it fine. So why do I have no broadband? Don’t ever get EE broadband. Pathetic

  • mulleralexander Paul Alexander (@mulleralexander) reported

    @EE Hell's teeth, I'd hate to see the others in action, you're monumentally awful

  • sjcNKOTB sjcNKOTB (@sjcNKOTB) reported

    @EE The lights are on, which is bizarre but Internet was down on my mobile and laptop at the same time. It's back on now but how long for is a mystery. #EE #fibrebroadband

  • sjcNKOTB sjcNKOTB (@sjcNKOTB) reported

    @EE 5 hours later and Internet is down.

  • ChocOnTour Ayo (@ChocOnTour) reported from Hackney, England

    Can’t wait till this contract is over and I can change. How can a service be so unreliable? Do not use @EE in any capacity

  • BassGuitarRox Andy (@BassGuitarRox) reported

    June can not come quick enough. Can’t wait to cancel this ****** @EE ‘fibre’ broadband. Seriously weak. Constant dropouts from hard wired devices. How? 🙄

  • M_J_TheBarber MJ (@M_J_TheBarber) reported

    @EE Are you the only network that entered?

  • AndrewMackeyUK Andrew Mackey (@AndrewMackeyUK) reported

    Is it just me or is everyone's home wifi running really slow today? Still with @ee but our tv is bufferring and stopping ALL the time. What would it do if we weren't on their 'fibre' - run backwards?

  • PaulWooding3 Paz (@PaulWooding3) reported

    Wow @EE I find out you’ve had me on the wrong tariff and over charged me by 50% since July. How many more customer have had this? And your customer service rep initially said I was mistaken until I found my order and mapped it to the bill. Awful

  • stanimal1963 mark standridge (@stanimal1963) reported

    @EE Spoke to 4 different people ,nobody has a clue what to do, I’ve been promised 2 phone calls at set times that I haven’t received.... piss poor service and I’m bailing out