EE Outage Report in Billinge Chapel End, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at EE
EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Wigan, Leigh, Runcorn, Bolton and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Liverpool |
Internet | |
| Liverpool |
Internet | |
| Liverpool |
Phone | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Leigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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Dan Cooper 🖕🏻
(@BeerMunstar) reported
from
Bolton, England
@EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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John Green
(@J_P_Green) reported
from
Bolton, England
@EE She can’t do anywhere near as bad as the magician - he was hopeless
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE **** Turpin wore a mask you know! 😂 Appalling Service
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Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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northernboi🙃
(@smiley_dancer1) reported
from
Wigan, England
Is there a problem @EE
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
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Barry Lyon
(@KBLyon) reported
from
St Helens, England
@EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Marnanel Thurman - @marnanel@queer.party
(@marnanel) reported
from
Bolton, England
@skellstar @EE @ee Same issue here. I'm in Bolton town centre.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Albino Alex
(@AlexMatthews97) reported
@EE Any idea why my WiFi has been so spotty over the last couple days, high pings and constant drop outs, please help
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SteveCH
(@SteveCHlr110) reported
@EE Well done! You’ve lost one contract today & another in 3weeks time to Tesco (much better deal than ee) due to your Liam copping (exec office) arrogance & not doing his job! 32 years loyalty down the pan! This is not the way to run a business! Ombudsman for you!🤬🤬🤬
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MissRSP
(@MissRsp) reported
@EE my £10 pack won't top up even though I have £10 credit. Tried texting "now" to 150 and called 150 as well. Any chance of some help before you steal my money if I make a call?
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Beckie costin
(@Munchkiin545) reported
@EE is the network down my calls aren’t going through to anybody ?
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Lauren Mcbride
(@kaleidescopeeye) reported
Bloody hell @EE what a stupid idea for an advert! Absolutely triggering for people with claustrophobia or agorophobia. Heart is pounding and I’m sweating after watching that 😡😡😡
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Rex
(@Rex41430643) reported
@MarcAllera @BTGroup @EE I’ve reverted to Religion for an appointment to fit my fibre. Unreal! Even the automated text robot lets you down. “We’ll confirm in 24 hours..” 4 days later… the robot says NO. Appoiments 5-6 week lead time if u get past the robot.
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INDY/
(@indy_0121) reported
@EE hiya I can't log into my account on the app for some reason can you help me with this ?
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Kevin Bere
(@tingleboy) reported
@EE coverage has been down in my area for 2 days now and I rely on the network for my internet. We have no broadband. My postcode is EX167LG. Can someone please tell me what’s happening. On your status checker it just says it may take 16hrs to sort but that was 2 days ago.
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Simon Hardie
(@hardiesimon) reported
Recently changed from @EE to @O2 and I am fed up of having bars of signal but no internet or snail pace. I have to turn on/off plane mode for it to work for 5 seconds then it’s off again. Reported but not sorted and I’m now considering switching back. Anyone else had this?
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Icynth Ferrao
(@icynth_ferrao) reported
@virginmedia C-483648142 Thats a complaint reference given to me but I haven't heard anything on this , no closure or follow up Maybe @skytv or @EE can assist your team