EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 01/25/2026 14:10

January 25: Problems at EE

EE is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: St Helens, Wigan, Liverpool, Leigh, Runcorn and Bolton.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Helens Phone
United KingdomWigan Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • annewillia 💙Anne Celotti Williams 💙 (@annewillia) reported from Roby, England

    Got to thank @EE today for their utterly tremendous customer service!

  • denni_b Denise McCarthy (@denni_b) reported from Liverpool, England

    New phone from @EE due today communication from @DPDgroup_news to arrange delivery instructions nothing followed no phone no help from @EEcust it @DPDgroup_news

  • Louplou1084 🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • ralphtheblue Johnny Яed (@ralphtheblue) reported from Sandymoor, England

    @EE @powelly83 Runcorn is down

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • JamieJew590 Jamie Grace (@JamieJew590) reported from Lymm, England

    @EE there seem to be a few signal issues in lymm/Warrington area.

  • JanewithoutaY Jane (@JanewithoutaY) reported from Billinge Chapel End, England

    Shame on @EE shop selling a contract phone to an 83 year old who doesn’t understand how it works. Will be back to cancel it tomorrow 😕

  • Michael_Gleeson Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    This is becoming a joke now @EE. I’ve barely had any signal at home for 8 days now.

  • Gandalf17 Philsed (@Gandalf17) reported from Bolton, England

    @EE My mobile signal has been stuck on 2 bars for the last hour. I have reset the phone but still the same

  • joeladdd94 Joe Holmes (@joeladdd94) reported from Bolton, England

    Anyone’s @EE signal down Bolton /Manchester?

  • detective_truth The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • Michael_Gleeson Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    2nd day of no signal... @EE

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England

    @EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am

  • Pedder_YT Craig Pedder (@Pedder_YT) reported from Sandymoor, England

    Now that @GoogleStadia has enabled 4g/5g game play on mobile devices we need a partnership with the uks number one network @bt_uk @EE

  • scousenatalie scousenatalie🌈 (@scousenatalie) reported from Liverpool, England

    Good job @EE gave me free unlimited data till October now shitty @virginmedia has gone down 🙄

  • EmergMedDr Dr. Mike 😷Wear a Mask😷 (@EmergMedDr) reported from Bolton, England

    @EE It was out for three hours but, that's our first outage of any significance in years. Had an email saying it was back on too. Thanks for fixing it quickly yesterday.

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • EmergMedDr Dr. Mike 😷Wear a Mask😷 (@EmergMedDr) reported from Bolton, England

    Hey @EE Would love my internet to work it's been down 2 hours. Have an advanced life support course to work on and Destiny 2. Actually just Destiny 2.

  • marshg182 Graham marsh (@marshg182) reported from Warrington, England

    @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

  • WesleyDamianWo2 Wesley Damian Woolfall (@WesleyDamianWo2) reported from Lymm, England

    @EE Yes all ok with yourself do not know why O2 had problems?? On my mind

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • digitalmaverick Digital Maverick (@digitalmaverick) reported

    @EE Can you help me please? How can I call EE customer services when I am with a different service provider

  • adamillsley Adam Illsley (@adamillsley) reported

    @O2 are literally the worst network I think I have ever experienced in 15years of travelling!!! They are utter crap! Customer service is just as bad as their coverage!!! Back to @EE I go or even over to @ThreeUK

  • timsarai Tim Sarai (@timsarai) reported

    @EE getting increasingly frustrated with the service we get in our area. We simply cannot make calls indoors at our house. It was fine a few years ago but calls just disconnect constantly these days.

  • EuclidianBoxes John Edwards (@EuclidianBoxes) reported

    @IvyTenebrae @EE I've had 5G in Junction and Deganwy and even visiting my mum in the middle of Anglesey. It's faster than my home fibre broadband so I hope they're getting around to Llandudno soon. Especially for when all the tourists descend and signal grinds to a halt.

  • PeaceKeeper_411 Derek 🌍🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@PeaceKeeper_411) reported

    @racingspoon @O2 @EE Never use to be. Too many companies like GiffGaff etc piggybacking off the network.

  • WarningZ_iOSApp Shawn Marston (@WarningZ_iOSApp) reported

    @EE Roaming not working. How can I check/change when I am ALREADY abroad?

  • philipparker5 philip parker (@philipparker5) reported

    @EE what’s the point of scheduling a call back that then never happens ?

  • Lina2saint Linss (@Lina2saint) reported

    @EE Kellie from the customer service billing team is rude and should not be in such a role if she is unable to talk to customers and refuses to signpost them to other departments. Forcing customers to hang up and call back (knowing call wait times) to wind them up. Disgusting

  • EuclidianBoxes John Edwards (@EuclidianBoxes) reported

    @IvyTenebrae @EE Good EE signal in North Wales too, although I've yet to get 5G in Llandudno

  • Patkinson6 Patrick Atkinson (@Patkinson6) reported from Nottinghamshire, England

    Shocking service from @EE. They should spend more time/money focusing on the customer rather than very unfunny Kevin Bacon ads