EE Outage Report in Billinge Chapel End, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent EE outage reports came from the following cities: Liverpool, Bolton, St Helens, Wigan, Leigh and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Catherine Doody
(@doddoods71) reported
from
Warrington, England
@EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE what number do i ring from a different network to cancel a contract
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warwick monk
(@athole52) reported
from
Southport, England
@EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter
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K e r r i
(@KerryM811) reported
from
Horwich, England
@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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Trevor Sonic
(@trevorsonic) reported
from
Liverpool, England
@EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there a way to find out how much it would cost me to cancel my contract
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Helena
(@helculshaw) reported
from
Bolton, England
@EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE if I cancel my contract today would the fee go onto my next bill
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE *** can i find out how much it would be to cancel my watch?
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Ian Parks
(@IanParks_) reported
from
Prescot, England
@O2 sorry I left you for @EE, awful network! 😰😰
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C
(@CallumKerrigan) reported
from
Liverpool, England
@EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns
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AMGW.D.W
(@amgw_d) reported
from
Lymm, England
Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Lottie
(@LMC_Twit) reported
@ee my internet is being slow but yet I’m getting a normal ping on a speed test. Any problems in my area (Nuneaton)?
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lucie
(@lucieteresa97) reported
@Jimmy_Jostle @EE Literally though!! We're all in the dark, paying for a service that not one of us is receiving
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Brido
(@bridomck1) reported
@EE just announce yous are having a network issue FFS. Replying to people individually saying you will look into their problem. It's the full network. Poor customer service fobbing everyone off.
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Gillian
(@Gillyhbean) reported
@EE having issues with my mobile phone and mobile device. Can't find any status updates anywhere. What's happening? Is the whole netword down?
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Jessica Emily
(@JessiePritch) reported
Apparently @EE is down too. I wouldn’t know because I don’t get reception anyway 🙃
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gracè
(@grace_alexmay) reported
@EE “everytime everywhere” … except they completely ignore the fact the network crashed… customer service is disappointing
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🖤
(@whatupgirl420) reported
@EE I was left with a unpaid food bill due to your network not connecting my bank card to the phone ! #eedown never been so humiliated !
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Dani
(@beer_everywhere) reported
@matterai @NateDawg27 @EE I guess I am so used to the terrible time I have with 3 that I didn’t notice.
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Nikki 🔸◾️🐺
(@nikkipowelly) reported
@EE any chance of sorting your service out. My wifi and data is down? I’m aware of the social platform issue but how is this affecting your service?
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Ian Burton
(@ianburton1976) reported
@EE Interesting that you have not officially recognised that your data network is down. Is this due to it being a hack / security issue? Why don’t you inform your customers of the data outage?