EE Outage Report in Billinge Chapel End, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent EE outage reports came from the following cities: Wigan, Runcorn, Bolton, Liverpool, Warrington, Skelmersdale, Lymm and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Wigan |
Phone | |
| Runcorn |
Phone | |
| Wigan |
Internet | |
| Bolton |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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Liam Kelly
(@WordsFromLiam) reported
from
Liverpool, England
Sort your shit our @EE
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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Jack Birtley
(@JackBirtley) reported
from
Garston, England
@EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.
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Barry Lyon
(@KBLyon) reported
from
St Helens, England
@EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.
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WESLEY D WOOLFALL ⭐⭐⭐🌟🌟
(@305WA12) reported
from
Lymm, England
I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G
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Ray Mondoosh De'luce
(@raydeluce) reported
from
Bolton, England
Absolutely shocking!! @EE openreach are taking the proverbial now! I NOW have to wait a further 10 days for the same problem I was told on the 29th March this is COMPLETELY unacceptable and upmost shocking service!! #Liveonthe6thMarch #StillWaiting 🤬🤬🤬🤬🤬
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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Rami El-Boghdadly
(@MKTINGW1Z) reported
from
Hindley, England
So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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Dan
(@DanMiller944) reported
from
Southport, England
@EE Ok that's fine, just wondered if the company randomly deciding to ditch their phones for no reason would affect how they handle software updates as Google and Huawei might support it but EE has individually said they won't support Huawei, anyway, thanks.
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Rachel Barrett
(@Rach_Barrett) reported
from
Prescot, England
The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼
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Adam Platt
(@AdamPlatt95) reported
from
Chorley, England
@EE **** Turpin wore a mask you know! 😂 Appalling Service
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Marnanel Thurman - @marnanel@queer.party
(@marnanel) reported
from
Bolton, England
@skellstar @EE @ee Same issue here. I'm in Bolton town centre.
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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John Green
(@J_P_Green) reported
from
Bolton, England
@EE She can’t do anywhere near as bad as the magician - he was hopeless
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Mark
(@formby1972) reported
from
Liverpool, England
@EE I was treated very well and made to feel like a valued customer!
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
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Wesley D
(@WesleyD17061721) reported
from
Lymm, England
@EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Omran
(@omran1978) reported
Hmmm so @VodafoneUK can only give me speeds of around 9Mbs on 4G and 5Mbs on 5G yet their network engineers see no faults?! @EE, just ordered a SIM to test on PAYG and I’m getting 170Mbs!! Looks like I’m moving all my numbers away from this crapy service!!
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Jessica Burns
(@zebraboka) reported
@EE service hasn't worked since I got it. did call up but now on constant hold. Cancelled direct debit as I couldn't get through. in contract it said I had to cancel by email in writing but you have not made that easy to find
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Mo
(@MopatMot26) reported
@EE shocking customer service for a loyal customer with 5 phones a month on contract with them . Customer service read...... blah blah party line from a script - but no respect for loyalty . We'll be taking our custom elsewhere . Really bad @EE - profits before good business
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Jessica Burns
(@zebraboka) reported
@EE Cancelled @EE never again after 2nd issue now. Staff rude too - Nearly as bad as Vodafone
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stephen o'connor
(@soconnor90) reported
@EE Peter i have tried numerous times on pc tablet and phonez had same issue with ps5 last year and they managed to put it through over the phone
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Azhar Mahmood
(@azahmah) reported
@EE I switched my smart benefit for my sim to work in the us and I’m getting no signal anywhere. It keeps dropping. My esim doesn’t work at all but my physical sim decided to start working again. And I can’t contact ee because I have no connection.
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Claire Walker
(@Judders_83) reported
@EE my signal has been shocking for the last couple of weeks, is it just my area, Widnes, because my husbands is the same or other places too? Thanks
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Nik renard
(@NikRenard) reported
@EE I can’t get through on live chat, could somebody help me please re my bill?
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anne juliff
(@patanna) reported
Update on stolen phone. Big thank you to @EE Carla,Walworth Rd for new SIM card and letting me speak bad Spanish and Connor in Darlington for his patience when I couldn’t remember my password 😳 @metpoliceuk Walworth Rd, so kind. Using old phone, need a grandchild’s help now
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skar7
(@_skar7) reported
@EE @VodafoneDEU … on roaming from UK with my EE sim -over 90GB of data available on my plan but on EDGE on @VodafoneDEU please help