EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 01/30/2026 18:10

January 30: Problems at EE

EE is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Bolton, St Helens, Wigan, Leigh and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomBolton Internet
United KingdomSt Helens Phone
United KingdomWigan Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • BryenOHare Bryen O'Hare 🇺🇦 (@BryenOHare) reported from Roby, England

    @EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks

  • westy792003 Charlie West (@westy792003) reported from Bolton, England

    @EE is ur EE app on iPhone down its not letting me log in it just keeps putting me to the Home Screen of my iPhone ?

  • stuartpbuckley Stuart Buckley (@stuartpbuckley) reported from Tarleton, England

    @EE Hi, services are really bad in PR4 post code area. I have both home data sim and mobile and both very poor. Having to use a three sim to work.

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EE am I and others entitled to money off our phone bills if use can’t promise us a good service, because why am I and millions of others paying for phones where the entire network is down???

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • damienandem Damien & Emma (@damienandem) reported from Bolton, England

    @EE When you have poor credit , is there a certain amount of months of on time direct debit bill paying . Before you are allowed another contract?

  • PeterTa75875224 Peter Taylor (@PeterTa75875224) reported from Leigh, England

    Terrible service from @EE Expected much better.

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • Crosby71 Lee 🖤💛 (@Crosby71) reported from Liverpool, England

    Anyone elses signal Keep dropping out on @EE?

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • robdgamble Rob Gamble (@robdgamble) reported from Bolton, England

    @boltonbez @EE @glastonbury Cant getba signal in Blackburn, cant get a signal at home. It is easily the worst network I have ever been on.

  • cmahoney21 Catherine Mahoney (@cmahoney21) reported from Billinge Chapel End, England

    @EE Hello, any solution for a phone that is asking me to sign into EE, can't connect to network? No status issues on your website for WN5, I have data, have restarted and turned off numerous times. Still showing 4G symbol. Using S22.

  • BigDaz88 Darren Greenshields (@BigDaz88) reported from Bolton, England

    Hi @EE Switched from BT Mobile to yourselves yesterday on a SIM only plan. Provided the PAC Code from BT to keep my old number, however this has not transferred. Switch was done in store. Can you help please as I don't want to change my number. Thanks in advance.

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE Can you help ,I am having usues sending text messages, I can recueve of anybody but mine don't seem to be going.

  • chriswords1 Chris Williams (@chriswords1) reported from Rufford, England

    Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

  • neilfayekay #neil wilcock (@neilfayekay) reported from Kirkby, England

    @EE seriously ee,you definitely are doing your utmost to lose customers in my area l33 every few days a service mess problems in Area poss 15 hrs to fix,this is so often its getting crazy .crazy enough to swap networks, over 15yrs been with ee never been so bad..decisions.

  • ArronJamesLyon2 Arron saints cables LFC (@ArronJamesLyon2) reported from Roby, England

    Ordered my @WarringtonRLFC v @Saints1890 programme and paid my @EE phone bill feeling skint now lol I hate life at times but it's fine honestly I will definitely never give up because I am Arron Lyons

  • MarkFlatley Mark Flatley (@MarkFlatley) reported from Bolton, England

    I bought a sim online on Friday, paid £20 for a 30GB data pack, and gave my PAC Code. The sim has arrived, my number hasn’t transferred and I have £0 credit?? I need HELP ASAP and you cannot contact anyone at EE? How’s this even possible?? @EE @EEHelpdesk

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • OllyNeal Olly (@OllyNeal) reported

    @EE hiya. What’s going with your service in Chingford E4? I got a text back in October saying you were making essential improvements but since then the service has been horrible. Dropped calls, phone saying I have 5G but nothing loads, poor signal. Hope you can help. Thanks.

  • TheCeleryLady 🌔🦜🐧🦢Celeriya🦢🦚🐬🌠 (@TheCeleryLady) reported

    Is the @AmazonUK website STILL not working on portable devices?! It's fine when I'm on wifi but moment I switch on my @EE data... #BlackFridayWeek #BlackFriday #CyberMonday2022

  • Adam_W48 Ads (@Adam_W48) reported

    @EE claiming to be the fastest network, but clearly the slowest delivery for a new device! Day 4 since ordering a new handset and absolutely zero comms, let alone a delivery

  • gary_mutimer G A R Y M U T I M E R (@gary_mutimer) reported

    Absolutely done with @EE I’ve got roaming on my account for both Europe and US and I’ve need been able to use my phone here in NY, unless I jump on the Wi-Fi. Try to contact them and made a complaint…. And nothing!!!

  • scatterbraiiiin nicoleee👻 (@scatterbraiiiin) reported

    @EE signal has been absolutely shocking past few days. Making me regret buying a phone outright to stay on the network 😩

  • MarcusAlcock1 Marcus Alcock (@MarcusAlcock1) reported

    @EE @ofcom is a charge of £3.90 a minute for an international mobile to mobile phone call to the US justifiable? I have been a customer of EE and its previous incarnations since 1998 and have been charged £109 for just 2 calls this month! Outrageous.

  • leedavies Lee Davies (@leedavies) reported

    @EE been trying to get a PAC code to leave your network after > 10 years. couldn't get a code via text cos there's a balance on my account. there is every month, i pay by direct debit! paid the balance, you have a me a PAC code. it didn't work to port to vodafone. DISGRACE!

  • mhr66 Mike Rowley (@mhr66) reported

    Please @EE sort this problem. My wife tried to log onto EE account this am. Can’t log on. Over 2+ hours on the phone - told if you have not logged on for 6 months, you need to set up new account but with new email address. Why? Still bill us through account. Couldn’t make it up.

  • Siansullivan3 Sian Sullivan (@Siansullivan3) reported

    @EE Thankyou still not sorted but diagnostic came back fine and have been told to phone regarding box replacement thankyou for your help and apologies for the snippy post 🙏

  • lizcoombes Liz Didn’t Like People Anyway (@lizcoombes) reported from Chalton, England

    Chatting to @EE online about my contract and I think they’ve disconnected the chat. Considering I was explaining I could getting better value elsewhere, I’m now thinking the treatment would improve too. I’ve been a customer for 24yrs. Shocking.