EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 01/05/2026 07:55

January 05: Problems at EE

EE is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (47%)

    Internet (47%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Wigan, Bolton, Liverpool, Warrington, Skelmersdale, Lymm and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomBolton Phone
United KingdomLiverpool Internet
United KingdomBolton Internet
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE what number do i ring from a different network to cancel a contract

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE *** can i find out how much it would be to cancel my watch?

  • KerryM811 K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • CallumKerrigan C (@CallumKerrigan) reported from Liverpool, England

    @EE Never had a problem with Vodafone which is precisely why I left EE in the first place! Might wanna work on your marketing huns

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there a way to find out how much it would cost me to cancel my contract

  • detective_truth The Truth Detective (@detective_truth) reported from Chorley, England

    @EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable

  • helculshaw Helena (@helculshaw) reported from Bolton, England

    @EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

  • IanParks_ Ian Parks (@IanParks_) reported from Prescot, England

    @O2 sorry I left you for @EE, awful network! 😰😰

  • emma1995_louise emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born

  • detective_truth The Truth Detective (@detective_truth) reported from Chorley, England

    @EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating

  • amgw_d AMGW.D.W (@amgw_d) reported from Lymm, England

    Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

  • trevorsonic Trevor Sonic (@trevorsonic) reported from Liverpool, England

    @EE Guys a recommendation for you; check the #smarty website and their package and especially their vision. And do the same thing. So EE can be usable. Coverage is not the worst thing of EE. The EE app/web which never works well etc. OMG I’ve been on EE for 3 years. Nothing improved

  • athole52 warwick monk (@athole52) reported from Southport, England

    @EE cant get any coverage and so I'm losing custom as I cant log on to my sum up machine. What's going on. Others having similar problems I see. Took me 10 minutes to load twitter

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • adamjackdrew Ad (@adamjackdrew) reported

    @EE Thanks. Your phones are down at the moment - hope someone is supplying you guys copious amounts of donuts and coffee! I’m trying the chat on the app, saves trying the number.

  • ManyaBlanca Manya Blanca (@ManyaBlanca) reported

    @drasnah @EE @Ken_129 You don't get them unless you sign up 9,184 times for them. Even then they tend to send you the opposite of what's happening. Today I got an "update l" to say there was no issue in my area, it must be my phone." All services gone for an hour at that stage

  • RyKas RyKas™ (@RyKas) reported

    Trying to contact @EE about misrepresentation of my recent upgrade, a FREE tablet I was advised would save me money on my phone bill now makes my bill even more expensive, NOT Happy and no calls being answered in the call centre to help!

  • RJClay95 Ryan Clay (@RJClay95) reported

    Shambles from @EE . Demand we pay extortionate fees and can’t even get their system to work. It’s been down for hours!

  • merseygirl23 Jane Sinclair (@merseygirl23) reported

    @EE Trying to call customer services & coming up user busy. Tried to tweet the Ask EE team and coming up as their account is suspended. Was told someone would call me today and yet again nobody called. Utterly useless.

  • badge_redx xx (@badge_redx) reported

    @ee down Currently in a ditch trying to ring for help but can’t ring out…. Not sure how long … I … can …. Hold …… on

  • GeorgeDORS george dors (@GeorgeDORS) reported

    @Lionesses @EE who cares its as bad as under 10s football-boring!

  • AT_TT Adam Thompson (@AT_TT) reported

    @EE is there any update - the network status page has been saying all is good all afternoon

  • Steffmcd80 Steff McD (@Steffmcd80) reported

    @EE sent you a DM last week regarding a scam call from someone pretending to be EE but i have yet to receive any correspondence back which i think is really poor

  • cpeel86 charlotte (@cpeel86) reported

    @acidlois @EE This is awful. I hope you’re alright! Disgusting EE aren’t even letting us know what’s going on