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EE outages and service status in Billinge Chapel End, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Billinge Chapel End, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 8, 4:55 PM GMT+1.
  • 56% Internet (56%)
  • 22% Phone (22%)
  • 11% E-mail (11%)
  • 11% TV (11%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at EE

EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Billinge Chapel End, England

The most recent EE outage reports came from the following cities: Wigan, Liverpool, Widnes, Chorley, Warrington, Bolton, and Ormskirk.

CityProblem TypeReport Time
Wigan E-mail 4 days ago
Liverpool Internet 5 days ago
Wigan Phone 13 days ago
Liverpool Internet 20 days ago
Widnes Phone 20 days ago
Chorley TV 21 days ago

Nearby cities with recent reports

Wigan

1 recent signals

4 days ago
Liverpool

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • damienandem
    Damien & Emma (@damienandem) reported from Bolton, England

    @EE When you have poor credit , is there a certain amount of months of on time direct debit bill paying . Before you are allowed another contract?

  • doddoods71
    Catherine Doody (@doddoods71) reported from Warrington, England

    @EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE

  • detective_truth
    The Truth Detective (@detective_truth) reported from Horwich, England

    @EE I need to cancel one of my contracts, I was informed I need to text 150, but unsure what I need to put in the message, staff in the store said they couldn’t put a stop on it and I need to notify 150, help please!

  • BigDaz88
    Darren Greenshields (@BigDaz88) reported from Bolton, England

    Hi @EE Switched from BT Mobile to yourselves yesterday on a SIM only plan. Provided the PAC Code from BT to keep my old number, however this has not transferred. Switch was done in store. Can you help please as I don't want to change my number. Thanks in advance.

  • wanner316
    wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • YNWA_Kaiser
    YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • WesleyDamianWo2
    Wesley Damian Woolfall (@WesleyDamianWo2) reported from Agden, England

    @EE @bt_uk Still possible Problems around with my mobile unsure if over people are have there problem likely like i am

  • marshg182
    Graham marsh (@marshg182) reported from Warrington, England

    @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

  • mark_bingley
    Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • gn1ls70
    Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • emma1995_louise
    emma louise crowther (@emma1995_louise) reported from Tyldesley, England

    @EE if I cancel my contract today would the fee go onto my next bill

  • thefirkinbar
    The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • JamesRoberts330
    James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • DarrenMoggie66
    Darren (@DarrenMoggie66) reported from Warrington, England

    @EE customer service from you guys is disgraceful

  • jablunt71
    Aidan Blunt (@jablunt71) reported from Chorley, England

    @EE Not a problem. Glad everyone else is doing their bit by staying at home. Feel free to give them my free data, they’ve got time to use it 😁

  • mikekeenan
    Mike Keenan (@mikekeenan) reported from Warrington, England

    @BeffernieBlack @EE If it’s any consolation, I won’t get to properly play with it until tonight. Here’s hoping your DPD driver is reckless and gets that down to 20 mins.

  • KerryM811
    K e r r i (@KerryM811) reported from Horwich, England

    @EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?

  • Michael_Gleeson
    Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    2nd day of no signal... @EE

  • Michael_Gleeson
    Michael Gleeson (@Michael_Gleeson) reported from Bolton, England

    This is becoming a joke now @EE. I’ve barely had any signal at home for 8 days now.

  • Jezz1878
    Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • gde_dale
    Dale (@gde_dale) reported

    @EE Because the signal strength and Wi-Fi channel are identical to my neighbors. This usually happens when the a single access point is broadcasting multiple SSIDs for multiple networks.

  • Lisa_Wadey
    Lisa 💋 🧛‍♀️ (@Lisa_Wadey) reported

    @EE I have a repair booked for Monday however I know the fault to not be able to be done in store I need a guarantee that ill be offered a loan phone as I will still be paying for your service how can I do that please.

  • IrnBrundon
    BoltonBrandon (@IrnBrundon) reported

    @mcmahon530 @EE What’s the problem?

  • demonbalor2022
    The Demon (@demonbalor2022) reported

    @EE no one in my home has an ee phone signal try and check and get this: We can't check our mobile network right now Updated on 8 Jul 2026 at 2:11 PM There’s a problem getting the information we need. Try again later. Tried logging back in again but I need the code from a text

  • DWGraham_67
    David Graham (@DWGraham_67) reported

    @EE I contacted you last week about a GDPR breach and this has still not been rectified. I’m still receiving multiple emails intended for another customer as my email address has incorrectly been registered to his new EE account and Netflix package. Sort this please!

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @EE thank you for this - it’s still not working very well even after reading this. Little disappointed :(

  • gems_endgame
    Gem🧣 (@gems_endgame) reported

    @EE How would I go about raising a complaint? I’ve spoken to Virgin Media who have said this happens a lot with EE putting through broadband or checking when no permission is given or basing an upgrade deal on it. Store didn’t want to know.

  • Nicky_2900
    Barbara K (@Nicky_2900) reported

    Hey @EE, I upgraded & your team failed to re-apply my spend cap, causing a £160 roaming bill. When I called to sort your mistake, your advisor said I had "no proof" & hung up. As someone with health conditions, this treatment is a total breach of @Ofcom care duties. Fix it.

  • rocklandstv
    RocklandsTV (@rocklandstv) reported

    @EE you've confused a pensioner into a two year contract that they can't use, their bank just informed them that you'd emptied their pension and had to cancel the payments. I'm going to help them not get into trouble because of your sleight of hand. who at EE should i contact?

  • Jessbrown2590
    Jessica Brown (@Jessbrown2590) reported

    @EE I’ve already done this and I get told the same thing which is they don’t see no problems in my area but clearly there is because every time I leave the house my signal drops and I can’t even attempt to make a phone call as it just cuts off!