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EE Outage Report in Billinge Chapel End, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 11/05/2025 19:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (24%)

    Phone (24%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Wigan, Liverpool, Bolton, Chorley, Warrington, Southport, Skelmersdale and Lowton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomBolton Phone
United KingdomLiverpool Phone
United KingdomChorley Total Blackout
United KingdomLiverpool Phone

Community Discussion

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EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • adamsuperjuiced Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • KerryPearse Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • MufcTina Tina (@MufcTina) reported from Risley, England

    @NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • BeerMunstar Dan Cooper 🖕🏻 (@BeerMunstar) reported from Bolton, England

    @EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.

  • adam1baines ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • andrewwhyman Andrew Whyman (@andrewwhyman) reported from Liverpool, England

    @EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.

  • J_P_Green John Green (@J_P_Green) reported from Bolton, England

    @EE She can’t do anywhere near as bad as the magician - he was hopeless

  • tomderoof cormack roofing (@tomderoof) reported from Liverpool, England

    @EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • mattwilsondotuk Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • smiley_dancer1 northernboi🙃 (@smiley_dancer1) reported from Wigan, England

    Is there a problem @EE

  • Nishels Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

  • LeroyDLS David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

  • melbluenose Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Pablo04026357 Pablo🇬🇧🇮🇱 (@Pablo04026357) reported

    @ee your bot service is also a joke, I will be cancelling my phone contracts that I have had for about 15 years and talk to a solicitor about cancelling my TV and broadband service. I have tried and failed to talk to anyone. You have failed.

  • MillyGandy Milly Gandy (@MillyGandy) reported

    @EE Maybe make sure that these imposters - when commenting on your main account thread - are shut down !!!

  • annalowe95 Anna🦋✨ (@annalowe95) reported

    Been with @EE for nine years. And absolutely shocking customer service

  • AnthonyWadswo14 No keyboard Cowards. (@AnthonyWadswo14) reported

    @EE @bt_uk I have they want to sell me some wi-fi extenders. Why should I buy more things just to get a signal upstairs and to my security cameras, I didn't need them with @bt_uk hub i might get 900mbps into my property but what comes out of the hub is trash.

  • thomagr thomas (@thomagr) reported

    @EE So you just go and delete accounts and keep credits without notifying your customers? You have my email and mailing addresses in your system and never thought of notifying me!? That does not make any sense!

  • Pablo04026357 Pablo🇬🇧🇮🇱 (@Pablo04026357) reported

    @ee, I'm disgusted with your TV services as @gbnews has been pulled, your colleague was extremely rude when I asked about this and said tough, It's gb news fault. I promise that I will ne cancelling my phones , broadband and all other services as soon as I can.

  • superhoop_64 Mark Davies (@superhoop_64) reported

    @ee.co.uk Has to be one of the worst companies I have had to deal with. Really bad service, a charge taken for a unreturned box, that was returned and confirmed by EE. Terrible reception means it is difficult or impossible to watch live TV.

  • DawidLewan1602 Dawid Lewandowski (@DawidLewan1602) reported

    @EE is there an issue on your network I’m unable to make any phone calls it doesn’t even connect

  • Will6118 Will Callison (@Will6118) reported

    Anyone else having issues with no signal on @EE can’t make or receive calls except on what’s app??

  • mitsyarty Jo (@mitsyarty) reported

    Why has GBNEWS been removed from @EE? It's bad enough that I'm forced to watch the adverts on Internet TV, but this seems like a nasty form of censorship.