EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 12/08/2025 06:40

December 08: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Bolton, Warrington, Skelmersdale, Lymm, Wigan, Chorley and Southport.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Total Blackout
United KingdomBolton Phone
United KingdomBolton Phone
United KingdomLiverpool Internet
United KingdomLiverpool Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • PaulMartinAcc Paul Martin (@PaulMartinAcc) reported from Liverpool, England

    Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

  • PaulDC28 PaulDC JFT97 ⭐⭐⭐⭐⭐⭐ (@PaulDC28) reported from Liverpool, England

    @SamsungUK hi I've order the new S22 ultra from @EE , but there having problems getting hold of the phone so was tod it could be upto 4 weeks or more before I get 1, so is there anything I can do to claim my galaxy buds?

  • inman08 James (@inman08) reported from Liverpool, England

    Anyone on @EE having any problems with internet

  • damienandem Damien & Emma (@damienandem) reported from Bolton, England

    @EE hello can you please answer a question when someone is restricted. Why does it take you a lifetime to restore someone’s service . Seriously useless service ….

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE customer service from you guys is disgraceful

  • Barry1878 Baz (@Barry1878) reported from Liverpool, England

    @mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

  • tspaloma2 mistress ts paloma 9” inchs (@tspaloma2) reported from Liverpool, England

    @EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.

  • katierourke91 Katie Rourke (@katierourke91) reported from Abram, England

    @EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you

  • cliffiedoyle Cliff Doyle UTFT💙 (@cliffiedoyle) reported from Wigan, England

    @EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

  • PaulDC28 PaulDC JFT97 🇺🇦⭐⭐⭐⭐⭐⭐🇺🇦 (@PaulDC28) reported from Liverpool, England

    @EE hi have you and news on when you guys are getting more S22 ultras, I put a deposit down for 1 in store, know its more of a supply problem than anything, but I'm like a kid a Christmas and not upgraded in 4 years

  • Sam_Cook_1986 Samuel Cook (@Sam_Cook_1986) reported from Warrington, England

    @EE website down…one job…

  • gn1ls70 Gman*70 (@gn1ls70) reported from Liverpool, England

    @EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.

  • chriswords1 Chris Williams (@chriswords1) reported from Rufford, England

    Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

  • juloln julie ⭐️⭐️ (@juloln) reported from Up Holland, England

    @EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

  • BigDaz88 Darren Greenshields (@BigDaz88) reported from Bolton, England

    Hi @EE Switched from BT Mobile to yourselves yesterday on a SIM only plan. Provided the PAC Code from BT to keep my old number, however this has not transferred. Switch was done in store. Can you help please as I don't want to change my number. Thanks in advance.

  • Waynelittlewood Wayne Littlewood (@Waynelittlewood) reported from Southport, England

    @sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.

  • JamesRoberts330 James Roberts (@JamesRoberts330) reported from Liverpool, England

    Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

  • redams66 Alridge Prior (@redams66) reported from Liverpool, England

    @EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

  • MarkFlatley Mark Flatley (@MarkFlatley) reported from Bolton, England

    I bought a sim online on Friday, paid £20 for a 30GB data pack, and gave my PAC Code. The sim has arrived, my number hasn’t transferred and I have £0 credit?? I need HELP ASAP and you cannot contact anyone at EE? How’s this even possible?? @EE @EEHelpdesk

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Lukecrocker11 Lukecrocker1 (@Lukecrocker11) reported

    @EE I've dm u guys and tweeted god knows how many times today but ur not helping either help or I will leave

  • L_Stewart1991 Lauren Stewart (@L_Stewart1991) reported

    @EE I've sent a DM. I understand you are busy but I urgently need this resolved please. I would really appreciate if someone could help ASAP

  • nickmozza1 nick morrall (@nickmozza1) reported

    @EE poor effort getting back to me about my upgrade today. There is nothing in being a long term customer. #badsales #poorcustomerservice

  • MarieCurr Marie Curr (@MarieCurr) reported

    @EE I called to make a formal complaint about EE’s lack of service. Your representative took my details, was lovely and proceeded to bin my complaint. I have heard nothing. Just trying to get service! Love paying for something I can’t use.

  • NaheemH786 Naheem 🇵🇸 (@NaheemH786) reported

    @Random_Robbie @EE I imagine you must have got this clarified and understood that discounts are applied to get the price down to £10. My renewal is coming up soon and I’m on the same plan, were you able to get anything better or cheaper after this plan?

  • shauncroft1985 Shaun Croft (@shauncroft1985) reported

    @EE And that it was because I was a loyal customer. Paying a premium for being loyal is disgusting as is being told I couldn't arrange a contract over the phone then go to a store to pick up and be made to jump through delivery hoops

  • Scott1984FP Scott1984FP (@Scott1984FP) reported

    Been With: @BT_Uk Since 2016 Alone At Bedford House & Both Had Settled Closed Accounts, & Both Excellent Credit History, Yet No Options Apply To Us At All @EE Credit Checks , & Can't Just Add To @BT_Uk Accounts/Bills Like Past Deals Or Sim Only Deals :( Help :(

  • LaraVP Lara Parmiani (@LaraVP) reported

    @EE on a two hour journey between Stoke on Trent and London no service whatsoever. Nothing. Not even when the train stopped at stations. Which twinned with wifi @AvantiWestCoast not working as usual really made the journey quite unpleasant

  • MAli21686182 M Ali (@MAli21686182) reported

    @EE business can someone please contact me as I have tried all options to sort my roaming out including speaking to customer services to not get to any solution.

  • dandansldn DanDan's LDN (@dandansldn) reported

    @EE no service in the Chingford area for almost two weeks. I am a small business and cannot run my online restaurant delivery without it. No word no explanation. I am losing money and business and no help or support offered. Absolute disgrace. Can someone get back to me urgently?