EE Outage Report in Billinge Chapel End, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at EE
EE is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (23%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent EE outage reports came from the following cities: Chorley, Liverpool, Wigan, Bolton, Warrington, Southport, Skelmersdale and Lowton.
| City | Problem Type | Report Time |
|---|---|---|
 Chorley |
Phone | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Liverpool |
Internet | |
| Wigan |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network
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Anton Roscoe Minnion
(@antoniominnio) reported
from
Liverpool, England
@EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there a way to find out how much it would cost me to cancel my contract
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SupervisionW.W
(@SupervisionwW) reported
from
Lymm, England
@SamsungUK Would @EE help with this with the Samsung galaxy 8+
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KStaff
(@KStaff1878) reported
from
Liverpool, England
@EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.
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Kevin Henshaw
(@illgetmecoat) reported
from
Liverpool, England
@EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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Jamie Snelgrove
(@jamiesnelgrove) reported
from
Wigan, England
So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔
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Pete Burns 🍥
(@TheFootyTog) reported
from
Croston, England
Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE Ok so thats me having to reboot my wifi another 11 times in 3 days! This issue clearly has not been resolved! It’s SO frustrating
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Liam
(@Jezz1878) reported
from
Garston, England
@EE Website still down???
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Liam
(@Jezz1878) reported
from
Garston, England
@EE website still down, shite
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Catherine Doody
(@doddoods71) reported
from
Warrington, England
@EE online portal down and so gift data option is. My son is stuck with no data and so can’t use his phone for GPS maps to get home #milesaway #worried #help@EE
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Martin Robinson
(@Martin_Robbo87) reported
from
Wigan, England
@EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.
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Patricia Ann Farrell
(@Far3Farrell) reported
from
Halewood, England
@EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE *** can i find out how much it would be to cancel my watch?
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YNWA Kaiser 🏆🏆🏆🏆🏆🏆
(@YNWA_Kaiser) reported
from
Halewood, England
@EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough
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PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆
(@PaulDC28) reported
from
Liverpool, England
@EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE if I cancel my contract today would the fee go onto my next bill
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The Truth Detective
(@detective_truth) reported
from
Chorley, England
@EE sent a text to say the outage in Chorley had been fixed, so far today I’ve had to reboot the WiFi network 6 times! Off the back of a long phone call to find a resolution on Friday! Paying £40 for at best intermittent service! Not acceptable
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Crisp
(@DanMJCrisp) reported
@rich_atkins @Faymondo73 @EE I would have thought it is at very least having a look through the t&cs. There’s an obligation to protect the customer. I remember years ago when orange made a rise which broke the terms, essentially every employee cancelled their contracts haha
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Kaz
(@Whiskers1002) reported
@EE Tried that. Stil didn’t work. Started working again late last night. Seemed to be a lot of people with the same problem across the Country.
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Emily S
(@EmilySteph2) reported
@stace_the_face @EE Stace we’ve had loads of problems in Kingswood! I’ve ended up having to use wifi calling at home and they’ve refunded me a whole months bill.
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Selina
(@SelinaJean82) reported
@EE Back to being able to make calls but now being told a 15% rise in my bill. I've had issues with signal for a while now and was told masts were being sorted in the area. Still not great at times. Been a customer for years, now feel service isn't as good and prices are up!
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simon weston
(@simonweston2) reported
@EE are a absolute joke. Raising prices again. Wish i never stayed with them now.
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Sarah Jackson
(@SarahJackson182) reported
Nice to read in my email that despite @EE always being down/ having outages, they are increasing my bill and all phone lines and add-ones by 14.4%!!! (In line with inflation PLUS 3.9% for good measure) what a joke. Can’t wait to leave once my contract is up.Heard of COL crisis?
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Will Callison
(@Will6118) reported
Oh well, looks like I’ll be leaving @EE when my contract is up, after 15 years + of loyal service and lots of money spent they have just informed me my bill is going up 14.4%… absolutely shocking. Time to shop around @VodafoneUK @O2 any others??
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Jordan Johnson
(@youresimpaticoo) reported
@EE 14.4% increase to bills You horrible 🐀
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Dan Crisp
(@DanMJCrisp) reported
@rich_atkins @Faymondo73 @EE Is there still a percentage rise which effectively breaks the contract? That always used to be the case, always kept quiet. Once a rise of a certain percentage (mid contract) the contract is in breach of terms. And you have the right to cancel ( I’m a decade out of the game)
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Oh_Great_Jess
(@OhGreatJess1) reported
@EE No apology or explanation as to why there was an outage for hours for many of your mobile customers yesterday evening??!