EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 01/13/2026 16:25

January 13: Problems at EE

EE is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Wigan, Runcorn, Bolton, Liverpool, Warrington, Skelmersdale, Lymm and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomWigan Internet
United KingdomWigan Phone
United KingdomRuncorn Phone
United KingdomWigan Internet
United KingdomBolton Phone
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • 305WA12 WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google

  • WesleyD17061721 Wesley D (@WesleyD17061721) reported from Lymm, England

    If u get this number please do not talk with them do not add the phone down 01258140447 @EE u sure should stop 🛑 this calls come down to me thank u @Google

  • tomderoof cormack roofing (@tomderoof) reported from Liverpool, England

    @EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • smiley_dancer1 northernboi🙃 (@smiley_dancer1) reported from Wigan, England

    Is there a problem @EE

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪

  • KerryPearse Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • JohnDFox John Fox (@JohnDFox) reported from Bolton, England

    @HawleyJonathan @Graeme_Hawley @RamsbottomCC @EE @BuryCouncil @GFoxyFowler @bbctms @thetimes @BackStop130 There are plenty of brownfield sites available that they could use, this is just more convenient for them to ***** their mast close to the town but in such a scenic and well used part of the town. You’ve been down there, you know what it looks like

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE im on a iphone xs max but i dont think its the phone as ive not had this problem before

  • LeroyDLS David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

  • garyjowen2 Gary Owen (@garyjowen2) reported from Atherton, England

    @EE is the signal down M46 0AG

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • Nishels Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

  • MufcTina Tina (@MufcTina) reported from Risley, England

    @NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever

  • adamsuperjuiced Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • BeerMunstar Dan Cooper 🖕🏻 (@BeerMunstar) reported from Bolton, England

    @EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • mags_louise Mags (@mags_louise) reported

    @veggiekrays @EE I'm going too, had a bad experience with them before and have since heard some real horror stories, which made me realise I got off fairly lightly by not getting what I paid for and then having to fight for months to get my money back.

  • _OhHello_ Oh_Hello (@_OhHello_) reported

    @EE Hi there, my mum is a customer of yours and isn’t receiving my text messages, i’m on 02. My partner is on EE and is receiving my messages just fine, just wondering what I can do about my mums phone? Thanks

  • veggiekrays Mr Veggie Kray (@veggiekrays) reported

    @mags_louise @EE I'd avoid talk talk like the plague if I was you. Worse service I've ever had and I've never spoken to anyone who's had a good experience with them

  • undeadarchive 𝖑𝖊𝖛𝖎𝖆𝖙𝖍𝖆𝖓🔞 (@undeadarchive) reported

    @O2 is actually embarrassing with their customer service. Totally regret swapping from @EE to them.

  • DanslavidaV 13th floor/Growing old (@DanslavidaV) reported

    @EE what is wrong with your service today???

  • ashvxm Ash (@ashvxm) reported

    @EE hi, I need your help asap. My phone has completely lost signal I cant even call 150

  • twelfthdoc Twelve supports the NHS 💙 Fully vaccinated! (@twelfthdoc) reported

    I am so ******* mad. I was banking on this deal so that I could improve my internet speed, because @WeAreOpenreach are never ever going to upgrade my line to FTTP. I've been screwed over because @EE chose on a whim to deny me credit. Loyalty means nothing. SO pissed off.

  • RobertoAdamson Daffy Duck Stan account (@RobertoAdamson) reported

    @EE @richard__ellis Hi. I’m getting stuck on the line, 30+ mins to spk to technical line. I had this issue last two new watches. The resolution IIRC is replacing the IMEI associated with the eSIM for the new  Watch cellular being t/f to. This was done by the tech guys on your system.

  • catrad catrad (@catrad) reported

    @EE Hi, an update for you. I’ve managed to make a payment but I had to do it on my laptop, it still won’t work from my phone as it won’t take me to the bank’s confirmation page. Don’t know if that helps you pinpoint the problem. Please fix it before I need to top up again in 9 weeks!

  • Hikari_Yamii Josh (@Hikari_Yamii) reported

    @EE anyone gonna help?