EE Outage Report in Billinge Chapel End, St. Helens, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent EE outage reports came from the following cities: Skelmersdale, Liverpool, Wigan, Leigh, St Helens, Warrington, Bolton and Runcorn.
| City | Problem Type | Report Time |
|---|---|---|
 Skelmersdale |
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| Liverpool |
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| Wigan |
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| Wigan |
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| Liverpool |
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| Liverpool |
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Community Discussion
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EE Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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David-Leeroy Sellers
(@LeroyDLS) reported
from
Liverpool, England
I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.
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Prof. Matt Wilson
(@mattwilsondotuk) reported
from
Liverpool, England
@Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit
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John Green
(@J_P_Green) reported
from
Bolton, England
@EE She can’t do anywhere near as bad as the magician - he was hopeless
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this
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Melanie Lewis
(@melbluenose) reported
from
Parbold, England
@EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Yes and they did no help at all im really not happy
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.
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cormack roofing
(@tomderoof) reported
from
Liverpool, England
@EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next
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Dan Cooper 🖕🏻
(@BeerMunstar) reported
from
Bolton, England
@EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.
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♠Bainsey♣
(@adam1baines) reported
from
Chorley, England
@EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.
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northernboi🙃
(@smiley_dancer1) reported
from
Wigan, England
Is there a problem @EE
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Tina
(@MufcTina) reported
from
Risley, England
@NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever
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Nish
(@Nishels) reported
from
Liverpool, England
@EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.
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Adam Harding-Jones
(@adamsuperjuiced) reported
from
Liverpool, England
Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏
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Andrew Whyman
(@andrewwhyman) reported
from
Liverpool, England
@EE Yes, no difference. And my friends on EE are having the same problem so it must be the network. I've been here on a football day where it's much busier and it's been better than this.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
@EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.
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Simon Watt
(@simonwatt1) reported
from
Liverpool, England
Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Maria
(@oldstyleglamour) reported
@EE Please can you help? I have network connection (my phone shows 4G) but when I try to use some apps, I get a message saying ‘no internet connection’ @AppleSupport
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Matt Loves Star Trek & Gyozas
(@MattCoombs1) reported
@EE No no, I was there not long ago. Just happens that most times we go to #AltonTowers the signal isn’t the best 🙁
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Simon Bird
(@BinaryOstrich) reported
@EE Not noticed intermittency. Just weak signal in other rooms, when old ee router was fine.
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Kuldip Bhart
(@kullybhart) reported
@EE OK...reimbursement from October as its when took my upgrade, & I will return my phone, early release from mu contract and EE explain why I have had poor service from March 2020
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James Bromyard 🌍
(@bromskibeat) reported
@EE what's the quickest way to get back into MyEE if you've got a new phone and can't remember your login details?
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Simon Primmer
(@SNPrimmer) reported
@EE I spoke with your webchat as lines were busy and was told that I wouldn’t have success as 3rd parties can be lower. Same as what you mentioned. Just feel bad as been with EE for over 10 and just wanted to change phone. Thank you by the way.
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Chris Adams
(@cpadams1) reported
@EE network connection has been appalling all week, had dial up speed (yeh, remember that?) yesterday and since 2pm absolute outage. Not a jot...I am supposed to be working at home due to Covid...WHAT IS THE PROBLEM and WHEN WILL YOU FIX IT????
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Richard W
(@izzierichi) reported
@EE actually there is, my signal lately has been terrible but I can't seem to find anything wrong, I've reset and constantly check the signal in my area but there are no issues apparently.
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David JJ Crowther ⚓︎
(@DJJC66) reported
from
Stoke-on-Trent, England
Public Rant! @WeAreOpenreach @EE got to be the poorest quality service providers in the UK #justsayin Rant Over
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💗Julie - Be safe,sparkly,smiley & kind everyone🌈
(@evmoregirl) reported
@EE Nope -No order placed -won’t get the 45 mins of life back either - wasted Complaint raised Got to wait 72 hours for a call ???? Not feeling much customer service - after before a customer over 21 years & a very racked off daughter! Great start to the weekend 😡