EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 01/31/2026 07:20

January 31: Problems at EE

EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (26%)

    Phone (26%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Bolton, St Helens, Wigan, Leigh and Runcorn.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomBolton Internet
United KingdomSt Helens Phone
United KingdomWigan Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • EmergMedDr Dr. Mike 😷Wear a Mask😷 (@EmergMedDr) reported from Bolton, England

    Hey @EE Would love my internet to work it's been down 2 hours. Have an advanced life support course to work on and Destiny 2. Actually just Destiny 2.

  • marshg182 Graham marsh (@marshg182) reported from Warrington, England

    @The_Evil_Barbie @EE Probably problem with the exchange with your port being down.

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • cctingle C Charlie Tingle (@cctingle) reported from St Helens, England

    @EE of course the callback to get this apple watch working came in during the only 10 minutes of the day I couldn't answer it. Hasn't worked since it arrived. Profile issues or something.

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • scouser_alli Alison Maryon (@scouser_alli) reported from Liverpool, England

    @EE hi is there a problem with the payment system?

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • Louplou1084 🕊𝕝𝕠𝕦𝕚𝕤𝕖 𝕤𝕞𝕚𝕥𝕙🕊 (@Louplou1084) reported from Haydock, England

    @EE hi I’m trying to gift data using your app as I always do but it’s not working I’ve been trying for 2 hours my step son needs some data! Thanks

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • TheFootyTog Pete Burns 🍥 (@TheFootyTog) reported from Croston, England

    Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    @EE and @BT @btsport why can't I log in to the bt sports app when I am a EE customer and just redone my login for it but I cant log on its a joke

  • EmergMedDr Dr. Mike 😷Wear a Mask😷 (@EmergMedDr) reported from Bolton, England

    @EE It was out for three hours but, that's our first outage of any significance in years. Had an email saying it was back on too. Thanks for fixing it quickly yesterday.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JonStGB Jon Stevenson (@JonStGB) reported

    @EE That doesn't work. Just to confirm - I called 150 and pressed the first number (1) which is to top up - after pressing that, pressing the second number (1) asks me to set up a pin code and is continuing the top up process.

  • chnry97 AVOID EE. (@chnry97) reported

    @EE @Quemerford THIS RELIES ON YOU HAVING SIGNAL, I HAVE HAD ISSUES FOR SEVERAL MONTHS. DO NOT UPGRADE.

  • the_k_bizzle Stevie K (@the_k_bizzle) reported

    @EE my SIM card doesn't work. I've been on hold for the last 20 mins to support. If I was order a replacement online could I get the £1.50 refunded? I know it's faulty as the chips fallen off

  • redkopite79 Ricky (@redkopite79) reported

    @EE Hi, I'm trying to port out to another provider but the PAC received from EE seems to be invalid. Can you help please?

  • chnry97 AVOID EE. (@chnry97) reported

    @EE Don't upgrade with EE in Newcastle, for over a year I've had issues with single and broken masts that they still have not fixed.

  • actiomanjam22 Paul (@actiomanjam22) reported

    @EE I'm glad you want contact I'm on holiday in tenerife and my partners fone cannot make or receive calls I pay 125 a month for this and its crap

  • DrinGONatoR DrinGONatoR (@DrinGONatoR) reported

    @EE Hey EE, noticed issues with signal in BL2 area any update?

  • ChrisHa02522990 Chris Halliday (@ChrisHa02522990) reported

    @EE Hello could someone message me please I’m in Cyprus and need help with something please?,,

  • mrbergy3 Scratcher (@mrbergy3) reported

    After bigging up @O2 over @EE coverage whilst on holiday in Europe recently they have let me down big time now I’m going to the US. They want to charge me £6 a day rather than the £10 a month fixed fee by EE. Disappointed with the lack of support and what appears to be pure greed

  • LivvyLivALittle Liv (@LivvyLivALittle) reported

    @EE Why am I STILL getting charged for my husband’s phone bill even though it was cancelled last year. Whenever I contact support they claim it’s stopped yet I keep getting bills for it.