EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 01/16/2026 12:55

January 16: Problems at EE

EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Wigan, Leigh, Runcorn, Bolton, Warrington, Skelmersdale, Lymm and Chorley.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Phone
United KingdomLiverpool Internet
United KingdomWigan Phone
United KingdomLeigh Phone
United KingdomWigan Internet
United KingdomWigan Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • A_ndrew Andrew Lees ⚯͛ △⃒⃘🎃👻 (@A_ndrew) reported from Garswood, England

    Wow. Unbelievably shocking customer service from @EE Disappointing after years of being a valued customer!! 😒

  • Rach141286 Rachel Moore (@Rach141286) reported from Garston, England

    @EE Hello. I need the issue sorting out with my numbers!! I’m getting a bit fed up now of being given different info!! Was told I would have a update by Friday last week and I’m still waiting for the update!! It’s been 2 weeks tomorrow and it’s still not sorted!!

  • illgetmecoat Kevin Henshaw (@illgetmecoat) reported from Liverpool, England

    @EE #DontFundGBNews EE As a long standing customer I won't hesitate to change provider if you chose to advertise through this organisation

  • TheFootyTog Pete Burns 🍥 (@TheFootyTog) reported from Croston, England

    Just got my PS5 via @EE as an add on to my current contract! Got the text to say they were back in, ordered within 2 mins! Great service ! #ps5ukstock #ps5

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE website still down, shite

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @EE your customer service is appalling

  • Far3Farrell Patricia Ann Farrell (@Far3Farrell) reported from Halewood, England

    @EE Been trying to contact support no response. I have taken SIM card out of iPad mini 4 then put it back in now can’t connect to EE? HELP

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE can you explain the point of having a phone that can’t make calls? Every day your service is down in halewood claiming engineers are onsite upgrading the network. This is not good enough

  • Jezz1878 Liam (@Jezz1878) reported from Garston, England

    @EE Website still down???

  • jamiesnelgrove Jamie Snelgrove (@jamiesnelgrove) reported from Wigan, England

    So @EE texted me during the budget to increase my monthly bill. Nice timing! Is that called burying bad news 🤔

  • Martin_Robbo87 Martin Robinson (@Martin_Robbo87) reported from Wigan, England

    @EE Hi, are you aware of any issue's with wifi calling? Worked fine for me until yesterday. Now as soon as i dial a any number the call just terminates. Calls work fine on 4g.

  • mark_bingley Mark Bingley (@mark_bingley) reported from Prescot, England

    @EE is your broadband service having problems in L34?

  • YNWA_Kaiser YNWA Kaiser 🏆🏆🏆🏆🏆🏆 (@YNWA_Kaiser) reported from Halewood, England

    @EE no service all day at home AGAIN! Need to see a reduction in my bill for this ridiculous (and expensive) lack of a network

  • antoniominnio Anton Roscoe Minnion (@antoniominnio) reported from Liverpool, England

    @EE So were you not investing in infrastructure or protecting vulnerable customers 5 months ago when I signed up? Was this not costed out then? I suspect 3.9% reflects what you feel you can extract from customers to help increase profit margin.

  • SupervisionwW SupervisionW.W (@SupervisionwW) reported from Lymm, England

    @SamsungUK Would @EE help with this with the Samsung galaxy 8+

  • wanner316 wayne peers (@wanner316) reported from Golborne, England

    Want to watch the Merseyside Derby but can't because the @BTsports app you suppose to be able to access being an @EE customer won't let you access it and I am now peed right off so much for having bt sports on my contract when I cant access it

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @BTCare hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • PaulDC28 PaulDC JFT96 ⭐⭐⭐⭐⭐⭐🌏🏆 (@PaulDC28) reported from Liverpool, England

    @EE @bt_uk hi, I renewed my contract and was told I get bt sport tried to sign in on my smart TV but says I need to upgrade? When I look it says watch on small or big screen

  • KiraGreen7 Kira Green (@KiraGreen7) reported from Up Holland, England

    @EE How long is the service going to be down for please? Both me and my dad are on EE and both our service is down.

  • KStaff1878 KStaff (@KStaff1878) reported from Liverpool, England

    @EE Signal down completely on 2 separate phones. This is really not what I pay my contract for.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • JackieD86388657 JD (@JackieD86388657) reported

    @EE Is there a problem with the EE network? I can't make or receive calls, my son can't either, he's with EE too. Thanks

  • Danno777 Danny Kitt (@Danno777) reported

    @EE hi. I’m having a lot of trouble getting into the online shop via ee website. Is there currently an issue ?

  • TheClosedGate Ryan Moore (@TheClosedGate) reported

    @EE I upgraded on Sunday and was promised my phone would be delivered yesterday, but it didn't arrive, I got in touch with EE via the text service and was told the phone I ordered was actually out of stock, so I changed it to a different colour and was told it was be delivered today

  • AmyHunty157 Amy Lou (@AmyHunty157) reported

    @EE I asked last night if anyone could help me chase an issue with a trade in I sent

  • bri66thomp Bri Thompson (@bri66thomp) reported

    @karleburford @EE It’s been like that since they took over Orange, I couldn’t get a signal in Stockwood 15+years ago, with Orange, only marginally better now.

  • LeInquisitore Le_inquisitore (@LeInquisitore) reported

    @EE hi there. I appear to have lost the option to do an anytime upgrade. My account just shows time til early upgrade, yet it was specified that I could do it when I took the contract. Please help.

  • O2 O2 in the UK (@O2) reported

    @reed_hopewell @EE Hi Reed, did you transfer your number with a PAC? If so, this will automatically cancel your contract with us and your final bill will be produced in 14 days. We'll then take the payment 14 days after this. We're sad to see you leave us.

  • LNyguist Lynn Nyguist (@LNyguist) reported

    @EE for a few days now my signal has been appalling no matter where i stand I’m breaking up and people are hanging up on me I’m in airdrie north Lanarkshire are there any problems just now? Hi thanx

  • SJWolfe_54 Ulfric Winterwolf (@SJWolfe_54) reported

    @Tommycoops @EE I never got notified last time either. Also when the switch was out of stock last year I was never notified either.

  • originaf3spirit F3spirit (@originaf3spirit) reported

    Why the f. Why are no calls going through @EE Not on registered network Seriously