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EE Outage Report in Billinge Chapel End, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 02/16/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Bolton, Warrington, St Helens, Skelmersdale, Wigan, Leigh and Runcorn.

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City Problem Type Report Time
United KingdomLiverpool Total Blackout
United KingdomBolton Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet
United KingdomWarrington Phone
United KingdomLiverpool Phone

Community Discussion

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EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

  • MufcTina Tina (@MufcTina) reported from Risley, England

    @NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

  • KerryPearse Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • LeroyDLS David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.

  • Nishels Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • smiley_dancer1 northernboi🙃 (@smiley_dancer1) reported from Wigan, England

    Is there a problem @EE

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.

  • mattwilsondotuk Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • BeerMunstar Dan Cooper 🖕🏻 (@BeerMunstar) reported from Bolton, England

    @EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.

  • adamsuperjuiced Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • garyjowen2 Gary Owen (@garyjowen2) reported from Atherton, England

    @EE is the signal down M46 0AG

  • tomderoof cormack roofing (@tomderoof) reported from Liverpool, England

    @EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • iggysqueeze Iain (@iggysqueeze) reported

    @EE Phone signal been down since beginning off September in SN9 5AF. Really disappointing service EE..

  • Danielle267 Danielle (@Danielle267) reported

    @EE DPD have been unable to deliver my new phone today due to the address not being on the parcel however it is showing up on my order. They won’t help and have instructed me to speak to yourselves, please can you help?

  • MattyBrennan M Brennan 🇺🇦 🏐 (@MattyBrennan) reported

    @EE I’ve tried multiple times and EE check it once then promise to call back and never do. I’m not going through that yet again. Happy to make others aware of it on all SM platforms though 👍

  • locke_gemma Gemma Locke (@locke_gemma) reported

    @EE @eebroadband how long will this take you to fix the internet??????

  • AdamJParnell Adam ✪ Parnell (@AdamJParnell) reported

    @MultiCallum @EE Glad you eventually found a solution! Just to add my experience trying to buy these has also been unbelievable. I had to say. Initially I added to my plan with £10 upfront. Nothing delivered 3 days later. When queried was told not processed due to exceeding the amount of...

  • robjtweets Rob Jane (@robjtweets) reported

    @O2 - you are the 7th circle of hell. PAC transfer from EE not working. Number lost. Pointless customer service, never resolve any queries, endless hold times. If the PAC system isn't working why are you processing transfers? Why did I leave @EE !!??Contacting ombudsman.

  • FyrstaCS Dan (@FyrstaCS) reported

    @EE Hi, I've got a Watch Plan that's now out of contract, though it appears to be still charging the full price (£38.82 is what's showing). Is there an option to either cancel this completely or move it to a cheaper contract now that the watch has been paid off? Thanks

  • nick87747302 Nick Gabb (@nick87747302) reported

    @EE What !!IDIOT!! came up with the "you cannot use an Old Password" Idea. Like many people I have WELL over 100 passwords. If I cannot re-use them then I MUST write them down. Defeats the purpose! EBAY was first. Haven't used them for 8 years as a result EE??? Probably the same

  • RiaStones Ria Stones (@RiaStones) reported

    @EE why is it taking so long to get my new iPhone 14 pro max? @VodafoneUK sent my partners out within 24 hours hours! Or you said I could pay £350 for a 1tb one. Very poor!

  • Catheri08531878 Catherine Greener (@Catheri08531878) reported

    @EE I have left abusive relationship with an ex EE employee who took multiple phone contracts out in my name, I need help with this and have been told “we aren’t liable for this” because I was aware afterwards and didn’t report it, despite the risk to myself if I had done this???