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EE Outage Report in Billinge Chapel End, St. Helens, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 11/19/2025 02:40

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (49%)

    Internet (49%)

  2. Phone (23%)

    Phone (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Skelmersdale, Chorley, Liverpool, Wigan, Bolton, Warrington, Southport and Lowton.

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City Problem Type Report Time
United KingdomSkelmersdale Internet
United KingdomChorley Phone
United KingdomLiverpool Internet
United KingdomWigan Phone
United KingdomLiverpool Internet
United KingdomWigan Phone

Community Discussion

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EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK Advised of this on the phone earlier. I’m being told different information, or not being told it at all. For a company the size of @EE I’d expect basic customer service. Hugely disappointing.

  • doddoods71 Catherine Doody (@doddoods71) reported from Warrington, England

    Hey @EE Looking to upgrade and chatted online. Sadly as an existing customer with 4 phones on EE you could not/ would not beat a deal for new customers on EE but through a third party @buymobiles @metrofone. 😪😪😪

  • adamsuperjuiced Adam Harding-Jones (@adamsuperjuiced) reported from Liverpool, England

    Unbelievable bad experience with @Apple #LiverpoolOne New iPhone 11 with contract from @EE Don’t bother going to ask staff to help you set it up. Will turn you away because you didn’t buy in store. Lots of @Apple products in home #imac #AppleTV #homehub NO MORE @Apple for me 🍏

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE @ThreeUK I received my EE last Thursday, I completed the PAC form to bring my number to EE around 17:25, it was with you before the 17:30 cut off. I called you on Friday, said I wanted to leave due to poor coverage and you said PAC wouldn’t be processed until today for some reason.

  • tomderoof cormack roofing (@tomderoof) reported from Liverpool, England

    @EE phone signal is shocking I’ve called and carried out changes to it following the instructions you gave am loosing business here paying for a phone I can’t use what do I do next

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    Spoke to @EE regarding not having any signal in and around my home. Saying they cannot offer any assistance. Got myself a new contract, but they're not even willing to release me from contract or let me port my number if I carry on paying contract. #EE #shocking #greedy

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 I do see some go one with the mobile's so you know I bill customer I like to feel happy & safe with what I have thanks @EE Seem some so go long with Page only Cheak & @GooglePlay thanks @Twitter @facebook @PeriscopeCo

  • Wesley08909343 Wesley (@Wesley08909343) reported from Lymm, England

    @O2 Seem that I see do u not so keep Checking & @EE as well Remember that I am the customer @GooglePlay

  • LeroyDLS David-Leeroy Sellers (@LeroyDLS) reported from Liverpool, England

    I am absolutely fuming waking up an Unsolicited cold call from @EE trying to sell me stuff. I blocked so many numbers and seriously that’s the last straw @EE CANCEL MY CONTRACT!! NOW!! It’s clearly #harassment - @VodafoneUK WOULD NOT TREAT a valued customer this way 😡@ee

  • BeerMunstar Dan Cooper 🖕🏻 (@BeerMunstar) reported from Bolton, England

    @EE I cannot get access to my account, my password reset is not working. I pay monthly on contract.

  • garyjowen2 Gary Owen (@garyjowen2) reported from Atherton, England

    @EE is the signal down M46 0AG

  • simonwatt1 Simon Watt (@simonwatt1) reported from Liverpool, England

    @EE I've suffered and am still suffering from little to no phone signal in and around my home, surviving solely on wifi calling (which is unacceptable). Had nothing but trouble with replacement sim cards, even new handsets at own cost thru my insurance. No help from EE whatsoever.

  • mattwilsondotuk Prof. Matt Wilson (@mattwilsondotuk) reported from Liverpool, England

    @Marlanmaritime @baltictriangle @EE @TMobile @ajpsinclair I think we might need to lend them some diesel if we want to resume normal service to our phones 😀.I wonder how thier carbon free policy is coming along.that genny's been running that site for years, but this time looks like the fuel delivery never made it in time before it quit

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @EE Called you at 11:29 to cancel contract and request PAC code. Was told PAC code could take up to two hours, still hasn’t arrived. It was a 15 min phone call so I guess there’s still 35 mins or so for it to arrive but in my experience the code usually arrives in mins not hours.

  • samkavanagh09 Sam Kavanagh (@samkavanagh09) reported from Sandymoor, England

    @EE sorry to be a pain. im new to your network and got a new sim only contract for 60gb of data but only recieving 30gb why is this

  • smiley_dancer1 northernboi🙃 (@smiley_dancer1) reported from Wigan, England

    Is there a problem @EE

  • Nishels Nish (@Nishels) reported from Liverpool, England

    @EE Hello. I had some issues with you last month. In the end the advisor said she would credit my account. This hasn’t happened for the amount that she stated. On top of that my bill is showing you charged me for a SIM card that never arrived.

  • MufcTina Tina (@MufcTina) reported from Risley, England

    @NoServiceHereUK @EE awful service here no 4G constant searching for internet connection can’t send Imessages no internet whatsoever

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    eSims need to be a thing for phones. Ordered a sim from @EE on Monday and due to @RoyalMail’s rubbish 2nd Class post service, the sim still isn’t here. Even if it arrives tomorrow, the PAC won’t get done until Monday at the earliest. It shouldn’t take a week to join a network.

  • KerryPearse Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Can yous match a pay monthly plan with phone from a comparison website (EE network) Currently on sim only but need new phone. Deals directly on your webpage are not as good

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • Isv71903127 isv (@Isv71903127) reported

    @MrsAHobnob @EE That's said how humans can treat other humans just for money at times like these.

  • Ahh_Shady Ahh Shady ⚔️ (@Ahh_Shady) reported

    8 disconnections in one weekend is something special. You’re absolutely awful @EE

  • Lins1969_ @Lins1969 (@Lins1969_) reported

    @EE Home broadband worst thing I ever did was change to fibre max never had so many issues before

  • PaulGrayburn G R A Y B U R N (@PaulGrayburn) reported from Romford, England

    It’s alright Doug, I’m on @EE and have a rubbish connection. They’re all crap in one way or another.

  • MrsAHobnob Tania (@MrsAHobnob) reported

    @EE well done if the worst customer service experience. Ordered a new phone via upgrade with an order confirmation then you call to say oops got it wrong you need to pay more!!! Order cancelled and contract soon to follow. Unbelievable.

  • pajettbarrow Me (@pajettbarrow) reported

    @EE don't feel like spending another 45 minutes on the phone being passed to 4 different people. Ref 15002252. Why has my complaint been closed when the issue hasn't been resolved? The phone still doesn't work and you need to refund me for YOUR error.

  • HarryDo05157667 Harry Donaldson (@HarryDo05157667) reported

    @EE It seems that as I am looking to change from a £64+ a month contract to a SIM only plan that I am not wanted as a customer as one of your agents called me 5 weeks ago, cheap!

  • owen_h180 Owen (@owen_h180) reported

    @EE My internet has been awful for a week now, any ideas ?

  • lottynew Loreta (@lottynew) reported from Beoley, England

    @EE sorry your here@to help 7am 11pm weekdays and 8 till 8 weekends is not working my@husband has passed away I am trying to close his account for the past 3 weeks I eventually spoke with someone 8days ago they said i would be contacted in 5 days I have heard nothing !

  • Dan_donnelly88 Dan Donnelly (@Dan_donnelly88) reported

    @EE Yeah mate I text but they still ain’t calling , I wrote my cell, email and home phone at the bottom ,I sent 2 texts back in autumn they must not have got them , must have been a problem with the signal or something ,sometimes I press the wrong digest when I jot them .