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EE Outage Report in Billinge Chapel End, St. Helens, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at EE

EE is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Billinge Chapel End, England

The most recent EE outage reports came from the following cities: Warrington, Runcorn, Wigan, Liverpool, Bolton, St Helens, Skelmersdale, and Leigh.

CityProblem TypeReport Time
Warrington Phone 3 days ago
Warrington Internet 3 days ago
Runcorn Phone 4 days ago
Wigan Internet 8 days ago
Wigan Phone 9 days ago
Wigan Phone 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • raydeluce
    Ray Mondoosh De'luce (@raydeluce) reported from Bolton, England

    Absolutely shocking!! @EE openreach are taking the proverbial now! I NOW have to wait a further 10 days for the same problem I was told on the 29th March this is COMPLETELY unacceptable and upmost shocking service!! #Liveonthe6thMarch #StillWaiting 🤬🤬🤬🤬🤬

  • PaulWellmanuk
    Paul Wellman (@PaulWellmanuk) reported from Aintree Village, England

    @EE Turned up at your shop in Aintree at 19:50 and its shut!! Not impressed as im a new customer moving to you from another sevice of 10 + years to collect my new phone!!

  • LukeAttwood2
    Luke Attwood (@LukeAttwood2) reported from Widnes, England

    @MrGayGrimReaper @EE I think it's a problem their end....

  • MKTINGW1Z
    Rami El-Boghdadly (@MKTINGW1Z) reported from Hindley, England

    So @EE launched their 5G network. While on the other side @O2 have not only announced a date but we sometimes barely get 3G in major towns and cities across the UK. Can’t wait for my contract to run out to switch providers

  • sam_churchstile
    Sam Mawdsley (@sam_churchstile) reported from Croston, England

    @morrishgp @SkyHelpTeam @bt_uk @EE @virginmedia Can’t wait to gan rid of sky, utter shite, I walk from living room to kitchen literally 10 foot from the router and I have no signal 🤣🤣🤣

  • melbluenose
    Melanie Lewis (@melbluenose) reported from Parbold, England

    @EE Hi David, I appreciate you reaching out, genuinely I do, but they are the questions your colleague should have asked. I posted on Twitter about customer service (or lack thereof) not the T&Cs of contract between a company and its customer. I’d prefer to DM or call. 1/2

  • KBLyon
    Barry Lyon (@KBLyon) reported from St Helens, England

    @EE So basically you're calling your own 4g network rubbish and you've been lying to us all these years.

  • WordsFromLiam
    Liam Kelly (@WordsFromLiam) reported from Liverpool, England

    Sort your shit our @EE

  • JackBirtley
    Jack Birtley (@JackBirtley) reported from Garston, England

    @EE Having a lot trouble lately with my WiFi modem. Having intermittent signal loss very regularly especially with the number of people living in the property relying on it. I have reset it a number of times but it still cuts out.

  • Rach_Barrett
    Rachel Barrett (@Rach_Barrett) reported from Prescot, England

    The joys of a new phone arriving tomorrow no more broken screen and a battery that lasts 2 minutes! Happy Saturday @EE 💗🙌🏼

  • formby1972
    Mark (@formby1972) reported from Liverpool, England

    @EE I was treated very well and made to feel like a valued customer!

  • adam1baines
    ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Done absolutely nothing for me 5 week ive been without signal now its absolute shocking service...im not a happy customer

  • adam1baines
    ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Yes and they did no help at all im really not happy

  • Sunmagicyachts
    Brian Dixon (@Sunmagicyachts) reported from Warrington, England

    @EE just had a small issue and spoke with Catherine in Ireland. She credited my account for the inconvenience. Absolutely brilliant customer service. In stark contrast to @SkyUK who don’t care. Thanks.

  • 305WA12
    WESLEY D WOOLFALL ⭐⭐⭐🌟🌟 (@305WA12) reported from Lymm, England

    I seem at times the network not found in Parts in Lymm head out EE not Work ok at times around Warrington in it not weather what make Mobiles that away @EE @O2 it Good you both work side of each over =)) looking forward to 5G

  • adam1baines
    ♠Bainsey♣ (@adam1baines) reported from Chorley, England

    @EE Cancle my contract as they didn't want to help me but pay £400,im an excellent customer never missed a bill over 5yrs and im getting treated like this

  • AdamPlatt95
    Adam Platt (@AdamPlatt95) reported from Chorley, England

    @EE **** Turpin wore a mask you know! 😂 Appalling Service

  • KerryPearse
    Kerry Pearse 🌼 (@KerryPearse) reported from Widnes, England

    @EE Thanks for getting back. It’s for my 85 yr old grandad so the data and texts are not needed. He’s with 02 at the moment I think it’s £8-£10 a month for just calls but there customer service is atrocious so wanted to move him. Thanks anyway

  • marnanel
    Marnanel Thurman - @marnanel@queer.party (@marnanel) reported from Bolton, England

    @skellstar @EE @ee Same issue here. I'm in Bolton town centre.

  • WesleyD17061721
    Wesley D (@WesleyD17061721) reported from Lymm, England

    @EE 👍🏼 It OK Now 💗 Seem to be areas around Have problems NOT because of the weather 😁 But look like it back 🔙 to normal at the moment Wait for 5G keeping you post 📯 what going on & around

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • _samroc
    samroc (@_samroc) reported

    Wow, so just had a text from @EE to say they're putting my monthly price plan up by 14.4%, and my network service has been so patchy and unreliable over the last few months. Time to find a new phone company I guess. 🤷

  • sebgarner
    Sebastian Garner (@sebgarner) reported

    @EE No it just wouldn’t connect but it’s okay now all back working so you must of had a temporary blip in your network

  • stace_the_face
    stace_the_face (@stace_the_face) reported

    @EmilySteph2 @EE It’s terrible I’ve had to call people through WhatsApp

  • k8tlou
    Katy Watt (@k8tlou) reported

    @EE Why has there been no reply to the thousands of customers suffering with network problems

  • centralsimon
    Rt Hon Simple 💤 (Parody account) (@centralsimon) reported

    The big issue for firms like @O2 and @EE is it increases the public awareness of price rises during a fixed contract, which ultimately feels unfair, but also destroys the brands image of being good value for money. Making them ultimately have to work harder to retain customers.

  • SelinaJean82
    Selina (@SelinaJean82) reported

    @SamsungUK It's @ee who the issue was with. Not Samsung. Thanks though

  • markhig2
    Mark Higgins 🇮🇹 (@markhig2) reported

    @EE It's ok now, had trouble making and receiving calls yesterday afternoon/evening, was ok after a couple of hours

  • Yorks_Flower_HD
    Yorkshire Belle (@Yorks_Flower_HD) reported

    @EE Not even an apology for the issues with the network yesterday, they didn't even take responsibility or admit there was an issue. Total lack of responsibility and customer service and you have the gawl to put prices up. Disgusting!!😡

  • thecodfly69
    waine (@thecodfly69) reported

    @TeresaPaisley @EE Cancel it with your bank, ee will soon contact you

  • Dustoir
    𝔸𝕟𝕕𝕪 𝕄𝕚𝕝𝕝𝕒𝕣 (@Dustoir) reported

    For the first time in a long time (prob 20 years+), I am going to look at switching my phone carrier. @EE is ***************. They are increasing their price plans by 14.4% + an additional 3.9%. Also, network performance has been pretty bad of late. Shame, I used to like EE.