EE

EE Outage Report in Billinge Chapel End, St. Helens, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Billinge Chapel End, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Billinge Chapel End, St. Helens, England 03/25/2026 16:15

March 25: Problems at EE

EE is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (43%)

    Internet (43%)

  2. Phone (29%)

    Phone (29%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. Wi-fi (12%)

    Wi-fi (12%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Billinge Chapel End, St. Helens, England

The most recent EE outage reports came from the following cities: Liverpool, Bolton, Warrington, St Helens, Southport, Skelmersdale, Wigan and Leigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomLiverpool Internet
United KingdomLiverpool Phone
United KingdomLiverpool TV
United KingdomBolton Internet
United KingdomLiverpool Internet
United KingdomLiverpool Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Billinge Chapel End, England

Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:

  • thefirkinbar The Firkin (@thefirkinbar) reported from Newton-le-Willows, England

    @WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.

  • pbwake Peter Wakefield (@pbwake) reported from Liverpool, England

    @kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.

  • tayawooder T L W (@tayawooder) reported from Up Holland, England

    @EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾

  • itspaulactually Paul (@itspaulactually) reported from St Helens, England

    Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?

  • Khanvictttt Kam (@Khanvictttt) reported from Liverpool, England

    @EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    @racingspoon @EE It’s so bad though. I can’t believe @EE would conduct themselves in this way. On a personal level it has been quite a challenging time now I feel I’ve been totally ripped off. How can they legally get away with this it’s just shameful

  • WesleyTwiterD1 WesleyTwiterD (@WesleyTwiterD1) reported from Lymm, England

    100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2

  • sandrachataway Sandra Scott (@sandrachataway) reported from Liverpool, England

    Can anyone help please? I had to leave my husband very quickly in awful circumstances & have rented for 3 years as I’m still not divorced. EE have taken money from me for 21 extra months after a contract was paid off for his Ipad. How is this legal? @TheFCA @EE @MartinSLewis

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    @EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐

  • roeswesley43 Roeswesley43 (@roeswesley43) reported from Lymm, England

    Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you

  • mikekeenan Mike Keenan (@mikekeenan) reported from Warrington, England

    @BeffernieBlack @EE If it’s any consolation, I won’t get to properly play with it until tonight. Here’s hoping your DPD driver is reckless and gets that down to 20 mins.

  • Scotthall1987 Scott Hall (@Scotthall1987) reported from Liverpool, England

    Is @EE network down?

  • wrightpeter Peter Wright (@wrightpeter) reported from Bryn, England

    Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days

  • bcamrhesford Mr Hesford (@bcamrhesford) reported from Warrington, England

    @EE @metamorhisnt Mines been down all day. Any help?

  • GillTamour Tamour Gill (@GillTamour) reported from Wigan, England

    @EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan

  • OxdwOxdw1 Woolfall 👑 🍀🍀🍀 lucky king (@OxdwOxdw1) reported from High Legh, England

    Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏

  • willissweeney97 Willis Sweeney (@willissweeney97) reported from Liverpool, England

    I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites

  • mckeaj John McKean (@mckeaj) reported from Warrington, England

    @EE in my 3 decades in the IT industry, I've never come across such poor customer service as @EE . Spending thousands each month, its taken me over 9 months of trying just to get an invoice.

  • cmahoney21 Catherine Mahoney (@cmahoney21) reported from Billinge Chapel End, England

    @EE Hello, any solution for a phone that is asking me to sign into EE, can't connect to network? No status issues on your website for WN5, I have data, have restarted and turned off numerous times. Still showing 4G symbol. Using S22.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • BrianGr16285359 Brian Green (@BrianGr16285359) reported

    @EE Thank you Holly, this has now been resolved. And the additional £4 charge has been removed. I’ve always been a loyal customer and as stated my bill never runs into arrears. Thank you.

  • Jessica37015675 Jessica Allan (@Jessica37015675) reported

    @EE Absolutely appoling customer service! EE ruining Christmas, by falsely saying you will receive your purchase but not delivering it and not even a text t say its not coming! Disgusting! Would never recommend these!!

  • MrsDanniRogers Daniella Rogers (@MrsDanniRogers) reported

    So glad I'm with @O2 after being in the @EE store in Nottingham to help my mum and the man being so bloody rude.

  • RachelRalph8 Rachel Ralph (@RachelRalph8) reported

    @EE is there a nationwide down thing for broadband? Used down detector and it indicates there's a problem it all I'm seeing in tweets is "drop us a DM" from yourselves.

  • Wild1145 Ryan Wild @ MCM BHM (@Wild1145) reported

    @Paul_Reviews @EE @giffgaff I have been looking at switching as ee removed the outstanding time on my contract after misleading me about another issue for nearly two years. Unfortunately where I live there aren't many alternatives with coverage which is less than ideal.

  • its_TheBigRed I TheBigRed I (@its_TheBigRed) reported

    @EE where’s your live chat support been sitting in the help page waiting for the “start conversation” button to appear any moment. That was 10mins ago

  • Saltep415 Paul (@Saltep415) reported

    @EE Hello can you please advise have been trying to get through to your customer service team since 9 this morning with no joy

  • winterchris2010 Chris Winter (@winterchris2010) reported

    Congratulations @EE Your 4g service has gotten worse than ever to my area!! Unbelievable.

  • geraintjones Geraint Jones (@geraintjones) reported

    @EE your mast not working again Tonypandy? 📱📶❌

  • pj_mccoy Paul McCoy (@pj_mccoy) reported

    @EE hi, any reason why the perk codes aren't working? Always have this same problem 🤷 it's upgrade day 🎉 I've sent PM too 👍