EE Outage Report in Billinge Chapel End, St. Helens, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at EE
EE is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (47%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent EE outage reports came from the following cities: Wigan, Runcorn, Bolton, Liverpool, Warrington, Skelmersdale, Lymm and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigan |
Internet | |
| Wigan |
Phone | |
| Runcorn |
Phone | |
| Wigan |
Internet | |
| Bolton |
Phone | |
| Liverpool |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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Peter Taylor
(@PeterTa75875224) reported
from
Leigh, England
Terrible service from @EE Expected much better.
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Damien & Emma
(@damienandem) reported
from
Bolton, England
@EE When you have poor credit , is there a certain amount of months of on time direct debit bill paying . Before you are allowed another contract?
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Paul
(@itspaulactually) reported
from
St Helens, England
Nah, @o2, you’re *************** now. If I’m in a crowd of more than 10, I get no signal. Tear up my contract now. @ee, you game?
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
I’m ******* sick to death of @EE going down, happens for too often. Next time use ask me to pay my phone bill I’m pulling my direct debt you gang of gobshites
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Woolfall 👑 🍀🍀🍀 lucky king
(@OxdwOxdw1) reported
from
High Legh, England
Pls can you please check why @EE that sim say not working right & why @GooglePlay keeps close off in @Samsung Mobile Gaxy 8+ thank 🙏 u 🙏
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Kam
(@Khanvictttt) reported
from
Liverpool, England
@EE pathetic service, ill informed staff. Money grabbing company under so called “its in your contract”
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
@EEHelpdesk @EE can I ask why does my phone signal always seem to go to **** with use every so often, legit just upgraded my phone with use and this happens for too often for me to care. I can’t even do basic things like listen to music on my way to work 😐
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Scott Hall
(@Scotthall1987) reported
from
Liverpool, England
Is @EE network down?
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Mike Keenan
(@mikekeenan) reported
from
Warrington, England
@BeffernieBlack @EE If it’s any consolation, I won’t get to properly play with it until tonight. Here’s hoping your DPD driver is reckless and gets that down to 20 mins.
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Mr Hesford
(@bcamrhesford) reported
from
Warrington, England
@EE @metamorhisnt Mines been down all day. Any help?
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Roeswesley43
(@roeswesley43) reported
from
Lymm, England
Keep checking ✔ in why this Problem in line of @EE @GooglePlay and there should be I do not know other's in why there should be trouble checking yourself thank you
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Peter Wakefield
(@pbwake) reported
from
Liverpool, England
@kevinbacon @EE You can’t operate an iPhone 14 in space. Not without a cellular network which would require a satellite two way transponder and a computer server and have a link via Goonhilly Down satellite station to your network.
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Bryen O'Hare 🇺🇦
(@BryenOHare) reported
from
Roby, England
@EE After waiting for a response I tried again the day after. I was able to get through eventually and resolve my issue. Thanks
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Tamour Gill
(@GillTamour) reported
from
Wigan, England
@EE since 2 weeks the internet service on my mobile is really pathetic, please improve ur Network in Wigan
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WesleyTwiterD
(@WesleyTwiterD1) reported
from
Lymm, England
100% ok here 👍👍 @EE & @O2 the day been ok wishing u good day 🤟 network EE 🤟 & O2
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T L W
(@tayawooder) reported
from
Up Holland, England
@EE customer service is absolutely shocking 3 phones calls in the space of 4 days and some how they manage to **** it up even more every time then hang the phone up on you 🫶🏾🫶🏾🫶🏾🫶🏾🫶🏾
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Willis Sweeney
(@willissweeney97) reported
from
Liverpool, England
It’s amazing how @EE can do them adverts with Kevin Bacon but I’m not allowed to have a decent phone signal for a months straight, even though I live in what’s classed as an ‘urban area’. 😐
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Peter Wright
(@wrightpeter) reported
from
Bryn, England
Piss poor service from @EE yesterday again. Loyalty gets you nowhere these days
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Catherine Mahoney
(@cmahoney21) reported
from
Billinge Chapel End, England
@EE Hello, any solution for a phone that is asking me to sign into EE, can't connect to network? No status issues on your website for WN5, I have data, have restarted and turned off numerous times. Still showing 4G symbol. Using S22.
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The Firkin
(@thefirkinbar) reported
from
Newton-le-Willows, England
@WilJudkins @EE Im on @O2 the date coverage is absolute terrible. Minus a random field in Donnington.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Me
(@shawtty64) reported
@EE your app is still not working and can't log in via Google
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Thomas J. Quinlan
(@thomas_quinlan) reported
@EE Ordered a watch-only eSIM. Took quite a bit of explaining to your own customer reps to explain the concept - of something you sell. Finally managed to get it done after speaking with 5 people. The gent told me it would take an hour to set up and to watch my email. 6 hours later I called back to be told it might take 24 hours. 30 hours later, I still have nothing. I can see the number in my account, however, so it's provisioned, but still no eSIM. Meanwhile, I've had to reset my account three times now because every time I log in, you treat it as a suspicious login. That's whether I use the app or the website. I can't imagine eSIM provisioning is outside your wheelhouse, being a phone provider and all, but my actual experience suggests otherwise.
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Terry Donagh
(@TerryDonagh2025) reported
@EE And the app logs me out when the signal does this too! ******* useless. Should have stayed on O2!
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Cheryl Forbes
(@mezzocheryl) reported
Please help @EE we have no network and no reason why
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smaca73
(@McLintock73) reported
@EE I’ve been in touch with your customer service department since July and its like the never ending story. So disappointing to know With the power and No1 network in the UK it’s taken 4 months to get nowhere? What are you actually doing to *** this? @EE
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Al
(@HRHsirOBE) reported
@EE Hi I can’t pay my bill for account 219992658 as the EE app and website is down, and DMs is an auto response - please ensure no enforcement action
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Jordan Field
(@JordanF43048951) reported
@ASmurfyDreamer @EE I’m having the same issue. I can’t even login
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Leese
(@lisamcintyre507) reported
@EE I have been having signal issue and slow internet for about 8 weeks now and all my family have been the same and now the home internet isn’t working. What’s going on, just keep getting text messages to say issues in my area, then got a call from India saying they were EE.
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Leese
(@lisamcintyre507) reported
@ee now the app doesn’t work either so can’t fix anything , unreal!!
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Scott
(@CABBYn1) reported
@Dinky63387209 Includes voice call too, got cut off from admiralty arch to Fleet Street. yesterday. Come on @EE sort your signal out WC2 London.