EE Outage Report in Billinge Chapel End, St. Helens, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Billinge Chapel End, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Billinge Chapel End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (49%)
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Phone (24%)
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Wi-fi (13%)
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Total Blackout (9%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Billinge Chapel End, St. Helens, England
The most recent EE outage reports came from the following cities: Warrington, Liverpool, Skelmersdale, Lymm, Bolton, Wigan, Chorley and Southport.
| City | Problem Type | Report Time |
|---|---|---|
 Warrington |
Phone | |
| Liverpool |
Wi-fi | |
| Skelmersdale |
||
| Lymm |
Phone | |
| Liverpool |
Internet | |
| Bolton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Billinge Chapel End, England
Latest outage, problems and issue reports in Billinge Chapel End and nearby locations:
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AMGW.D.W
(@amgw_d) reported
from
Lymm, England
Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔
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James Roberts
(@JamesRoberts330) reported
from
Liverpool, England
Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔
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Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@EE website down…one job…
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K e r r i
(@KerryM811) reported
from
Horwich, England
@EE Hi, I have had Apple Music added to my latest bill, only I haven’t signed up to this. Can someone help please?
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emma louise crowther
(@emma1995_louise) reported
from
Tyldesley, England
@EE is there another way i can cancel a contract without ringing I’m finding it difficult to find the time with a new born
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Alridge Prior
(@redams66) reported
from
Liverpool, England
@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?
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Paul Martin
(@PaulMartinAcc) reported
from
Liverpool, England
Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me
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Helena
(@helculshaw) reported
from
Bolton, England
@EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽
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julie ⭐️⭐️
(@juloln) reported
from
Up Holland, England
@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?
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Katie Rourke
(@katierourke91) reported
from
Abram, England
@EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you
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Darren
(@DarrenMoggie66) reported
from
Warrington, England
@EE customer service from you guys is disgraceful
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Cliff Doyle UTFT💙
(@cliffiedoyle) reported
from
Wigan, England
@EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same
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James
(@inman08) reported
from
Liverpool, England
Anyone on @EE having any problems with internet
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Chris Williams
(@chriswords1) reported
from
Rufford, England
Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me
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Damien & Emma
(@damienandem) reported
from
Bolton, England
@EE hello can you please answer a question when someone is restricted. Why does it take you a lifetime to restore someone’s service . Seriously useless service ….
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE So it’s got nothing to do with EU phone companies now charging the likes of EE to use their services when before it was part of the service provided? It’s like when you leave a club and still want to go back, you now have to pay for everything you got as part of the membership.
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Wayne Littlewood
(@Waynelittlewood) reported
from
Southport, England
@sihoughton @EE It’s got everything to do with it. They are doing it because they no longer have concessions in the EU. Like there’s no EU Medical insurance so if some idiot breaks their leg in Benidorm there’s no insurance and it will cost a fortune.
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Baz
(@Barry1878) reported
from
Liverpool, England
@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day
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Gman*70
(@gn1ls70) reported
from
Liverpool, England
@EE Hi, my internet connection has gone down in L17 postcode can you please let me know if there is an issue with the network and when you expect it to be fixed? Thanks.
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mistress ts paloma 9” inchs
(@tspaloma2) reported
from
Liverpool, England
@EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Gregor Clemens
(@GregorClemens82) reported
@EE Well, that doesn’t really help me getting my broadband back, does it. Without broadband I can’t do my job and therefore can’t earn any money. EE’s inactions are putting my livelihood ad risk. So please sort it out today
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Ryan 🏴
(@rhinjob) reported
hi @EE I got a new phone and when I check in "about phone" it shows the wrong number. How do I fix this?
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Fergus Nicoll
(@FergusNicoll) reported
@EE Why do you pretend to have a "Live Chat" for Technical Support when every single option available comes up with "Sorry, we aren’t able to assist with your query on chat"???
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Fiona
(@Miss_FionaM) reported
@EE Yes I have done that. Repeatedly. Which is why I'm slightly concerned. Never not had emails before.
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Mr X
(@Rec_Gambler) reported
@EE Yes, 3rd party makes the commission on it right so you would still save money keeping your existing customer, not sure if I understand the logic.
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Adam Hale
(@dementeddemon) reported
@EE I won’t be renewing my contract again with you guys. Horrible customer service. Terrible experience recently. Shame how you treat long time customers.
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WHBrown
(@wb2010x) reported
@EE My pay as you go account's data is disappearing whether I am online or not! What is happening, please??? This has never happened before, please advise!!
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David Mattless
(@david_mattless) reported
@EE Nobody ever told me the phone was locked to EE nor was I told it would need unlocking prior to changing over. Now I'm stuck. Thanks EE. You've been a great help.
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S.
(@KingCantona88) reported
@EE Hi, I've had no broadband for over an hour now. Please can you advise if there is a problem in my area, and if its being looked at?
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Gregor Clemens
(@GregorClemens82) reported
@EE Our EE broadband went down today. I called and was told it’ll take 2-4 working days for someone to look into it. Partner and I are WFH - we rely on the internet to do our job. I’m a customer for 10 years - how is this good customer service? EE is putting our jobs in danger