EE Outage in Wigan, England

Massively annoyed. stayed awake on @nwbbll #bloodbike duty. @EE phone never rang, only a voicemail after a call hadn’t reached me

@EE is there issues with the My EE app , I can’t log into it . I keep getting a somethings gone wrong message on the Home Screen, I’ve deleted the app , re-installed it and it’s still the same

@EE sort it out you ask me to upgrade say no charges I down grade one off my contracts to pay as u go an still be changed 😭 #unprofecinal when I’m a loyal customer

@EE I’ve had no service for days now zero bars but it says I should get full connection but I don’t what’s going on thank you

Today I finally managed to terminate my @EE account after leaving in August. I spoke on Chat, I spoke on Twitter DM and I had a telephone appointment that wasn’t honoured to no avail. Today a friendly and courteous assistant in an EE shop finally helped me

@EE hello can you please answer a question when someone is restricted. Why does it take you a lifetime to restore someone’s service . Seriously useless service ….

@EE I am getting my place updates every day saying there is an issue with my service near home. What is going on? Are these genuine?

@EE hi is there a problem, we’re unable to connect to the internet ??

@EE customer service from you guys is disgraceful

@EE It was on the letter YOU @EE sent me to inform me I had an outstanding payment after switching contracts. It was quoted twice as the no to call as no longer being an @ee customer u can’t use 150. So as well as paying you what I owed you managed to cream an extra £14 out of me.

@mark_a_ellison @EE I know it's no benefit to you but it's iPhone 13 launch day so it's probably the worst day

@ThreeUK @ThreeUKSupport trying to find out an early cancellation fee is impossible with you. FOUR different answers from four different operators. Counting down the days until end of October to finally bin you off. @EE here we come.

@EE website down…one job…

Anyone on @EE having any problems with internet

Hmm my @O2 #O2 #O2UK contract is ending next month but as much as I LOVE them as a network and brand they can not and doubt will ever match @EE #EE in my area for speeds and coverage so yeah bit of a dilemma here. Stay with O2 or move to EE I don’t know what to do tbh?!?! 📱🤔

@EE I’m on Vodafone so if you buy the last year of my contract out I’ll join your ‘faster network’ No?

@EE hey! I’ve been a EE customer for years & I seem to be going over my data massively atm. Is there anything that you can offer to help? Thanks 🙏🏽

Problem with my phone 📱 🙄 @EE say has no network or 4G Samsung galaxy s8+ do not understand that one 🤔

@EE finally on day 5 is my phone unlocked! What an absolutely terrible experience... I used to have 4 lines with you and now I'll never come back... the reason why all 4 of my lines are now with @VodafoneUK is because the customer experience is so much better!

Just an update for you @MarcAllera , I've had a phone call from the @bt_uk social media team because they thought I was talking about a BT mobile issue even though all my tweets show its an issue with @EE - come on team, this is simple stuff....

@EE any update on wifi outage in Welwyn Garden City?

@EE can you help with a PAC code not being accepted please ? Been on hold for a while . Moving number from O2 to EE thanks

@EE Thank you, I understand I won’t be paying for two at the same time however I don’t want to pay two charges in the same month which I’m worried could happen and I don’t see from the video how it won’t. Thank you for your help anyway.

@EE i am currently abroad in the USA and my roaming isnt working. Showing no service. I have tried to toggle the setting on but it says it cant be done. I cant call EE as I have no service. Can you help?

i’ve been on webchat with @EE for an HOUR, asked my question at least 7 times and still don’t have a relevant answer…what’s the point in trying to upgrade with them lemme go to another network or just go back to pigeon mail

@EE Hi, I would like to cancel my broadband contract. Is there a way to do this online? Thanks

@EE Wi-Fi is with EE too and I’d say we’ve been having Wi-Fi issues for two weeks or so now and now my phone signal is away too. I had pretty much no connection yesterday

@EE fantastic customer service il go to @VodafoneUK instead at least they answer phones and messages.

@VodafoneUK your chat assistance last night were professional and helpful, Lewis this morning the exact opposite, lovely that you go back on your word within 24hours to a 25+ years customer, @EE you are about to get a new customer

@EE an absolute trying to get someone on a phone to discuss my bill. Looks like it’s time to find a provider who actually provide customer service.